{ "count" : 187553, "data" : [ { "id" : "6a305b03f292fd229cf585f6", "title" : "Third-Party Risk Officer", "company" : "Convera", "industry" : "FinTech", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Third-Party Risk Officer in Luxembourg, Luxembourg, adjusted for the FinTech industry." }, "location" : "Luxembourg", "locations" : [ "Luxembourg" ], "timestamp" : "2026-06-16T09:21:28.486", "fingerprint" : "1f56117299d56a8d2d2695e0e897017ac7834cebedb3359aa2e09fb7269cccbd", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/convera/jobs/4879615101", "externalId" : "4879615101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Luxembourg", "country" : "Luxembourg", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "49.6112768,6.1297990" } ], "locationText" : "Luxembourg, Luxembourg", "professionalSkills" : [ "Risk management", "Outsourcing management", "Regulatory alignment", "Oversight processes", "KPI reporting" ], "hardSkillsList" : [ "Risk assessment", "Regulatory notification", "Policy maintenance", "Procedure maintenance", "Methodology maintenance" ], "hardSkills" : [ { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Regulatory notification", "level" : "intermediate" }, { "name" : "Policy maintenance", "level" : "intermediate" }, { "name" : "Procedure maintenance", "level" : "intermediate" }, { "name" : "Methodology maintenance", "level" : "intermediate" } ], "majorSkills" : "Third-Party Risk Management, Outsourcing frameworks, Regulatory compliance", "majorSkillsList" : [ "Third-Party Risk Management", "Outsourcing frameworks", "Regulatory compliance" ], "coreResponsibilities" : "Maintain Third-Party Risk Management framework, Maintain outsourcing register, Ensure register completeness, Ensure register accuracy, Ensure regulatory alignment, Compile KPI reports, Analyze KPI deviations, Initiate sustainable remediation, Coordinate third-party risk assessments, Coordinate regulatory notifications of outsourcing, Identify weaknesses in oversight processes, Recommend improvements, Maintain underlying policies, Maintain procedures, Maintain methodologies, Collaborate with business units, Implement KPI reporting process, Act as subject matter expert, Support audits, Support regulatory assessments, Collaborate on Operational Resilience, Collaborate on ICT Risk management", "teamCollaboration" : "Cross functional forums; Diverse global risk team", "domainKnowledge" : "Third-Party Risk Management; Outsourcing arrangements; Operational Resilience; ICT Risk management; Payment services", "domainList" : [ "third-party-risk-management", "outsourcing-arrangements", "operational-resilience", "ict-risk-management", "payment-services" ], "domainSpecificKnowledge" : [ "Third-Party Risk Management", "Outsourcing arrangements", "Operational Resilience", "ICT Risk management", "Payment services" ], "communicationSkills" : "Risk communication; Stakeholder communication; Regulator communication", "qualificationsBasic" : "5+ years experience in Third-Party Risk Management, Experience in outsourcing lifecycle management", "qualificationsPreferred" : "Knowledge of specific outsourcing regulations, Experience with ICT services, Experience with payment services providers", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Third-Party Risk Officer – Luxembourg (hybrid) As a member of the Risk Function (second line of defence), you will be a key part of supporting Convera in its strategic objectives serving over 30,000 clients globally. As third-party risks are embedded within all aspects of the business, the Risk Function ensures adherence to the stated risk appetite whilst pro-actively implementing continuous improvements in third-party risk identification, capture, treatment and oversight. You will be responsible for: Maintaining the Third-Party Risk Management framework according to local regulations and contractual frameworks Maintaining the outsourcing register and ensuring completeness, accuracy, and regulatory alignment Compiling Key Performance Indictors (KPI) reports designed for the oversight of Third-Party Service Providers Analyzing KPI deviations and initiating sustainable remediation Coordinating comprehensive third-party risk assessments and regulatory notifications of outsourcing Identifying potential weaknesses in oversight processes and recommending improvements Maintaining underlying policies, procedures and methodologies Collaborating with business units to implement an effective KPI reporting process Acting as subject matter expert for the Third-Party Risk Management framework within cross functional forums, in support of audits reviews or regulatory assessments Collaborating on Operational Resilience and ICT Risk management matters In this role you will support the future of the global Risk function as Convera grows and evolves. The Risk team plays a fundamental part in protecting the firm and our customers whilst ensuring the risk service is efficient as possible. You should apply if you have: Strong, demonstrable experience in Third-Party Risk Management and Outsourcing frameworks, preferably within financial services Solid understanding of EBA Guidelines on Outsourcing Arrangements and related regulatory expectations Experience in outsourcing lifecycle management, including onboarding, monitoring, and exit planning A proactive mindset and a can-do attitude Demonstrable ability to be a team player, communicate effectively and work collaboratively across a diverse global risk team whilst helping to reinforce a strong risk culture Excellent written and verbal communication skills, and comfortable in communicating risk matters with a broad range of internal stakeholders (including senior management) and regulators Will be considered as advantages: knowledge of specific outsourcing regulations, experience with ICT services or payment services providers About Convera Convera is the largest non-bank B2B cross-border payments company in the world. We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer competitive benefits including: Competitive salary Additional rest days (wellness days, volunteering days) A flexible approach to work / hybrid working Opportunity to earn performance related bonus (dependent of level of seniority) Generous employee benefits (Meal Vouchers, Medical Care, and dependent of seniority Life Insurance, Pension Scheme) Great career growth and development opportunities in a global and fast-moving organization There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now! #LI-EW2", "summaryDescription" : "Third-Party Risk Officer at Convera. Skills: Third-Party Risk Management, Outsourcing frameworks, Regulatory compliance. Maintain Third-Party Risk Management framework. Maintain outsourcing register", "postedDate" : "2026-06-15T23:27:37.502", "createdAt" : "2026-06-15T23:27:37.502", "lastUpdated" : "2026-06-16T09:21:28.486", "ingestTimestamp" : "2026-06-15T23:27:37.502", "mongoId" : "6a305b03f292fd229cf585f6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Risk assessment", "Regulatory notification", "Policy maintenance", "Procedure maintenance", "Methodology maintenance", "Third-Party Risk Management", "Outsourcing frameworks", "Regulatory compliance", "Risk management", "Outsourcing management", "Regulatory alignment", "Oversight processes", "KPI reporting", "Outsourcing arrangements", "Operational Resilience", "ICT Risk management", "Payment services" ], "skillCount" : 17, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307a7ef292fd229c03cb16", "title" : "Third Party Assurance (TPA) Analyst", "company" : "Domestic & General", "industry" : "Insurance", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Third Party Assurance Analyst in Wimbledon, United Kingdom, adjusted for the financial services industry and company size." }, "location" : "Wimbledon, UK", "locations" : [ "Wimbledon, UK", "United Kingdom" ], "timestamp" : "2026-06-16T13:19:56.123", "fingerprint" : "1c98cb71b1079a5a7a2bb9be5dbfcfa7e4ae1a0691cbb56c887e450e906ce6d2", "source" : "workday", "language" : "en", "applyUrl" : "https://domesticandgeneral.wd3.myworkdayjobs.com/DeGCareers/job/Wimbledon-UK/Third-Party-Assurance--TPA--Analyst_JR101856", "externalId" : "JR101856", "industryFunction" : { }, "locationPoint" : "51.42212,-0.20805", "structuredLocations" : [ { "city" : "Wimbledon", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.4214787,-0.2064027" }, { "city" : "Nottingham", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.9534193,-1.1496461" } ], "locationText" : "Wimbledon, United Kingdom; Nottingham, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Risk assessment", "Due diligence", "IT Audit support", "Compliance adherence", "Regulatory adherence" ], "hardSkillsList" : [ "Risk assessment", "Due diligence", "IT Audit support", "Compliance adherence", "Regulatory adherence" ], "hardSkills" : [ { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Due diligence", "level" : "intermediate" }, { "name" : "IT Audit support", "level" : "intermediate" }, { "name" : "Compliance adherence", "level" : "intermediate" }, { "name" : "Regulatory adherence", "level" : "intermediate" } ], "majorSkills" : "Risk assessment, Compliance, Audit support", "majorSkillsList" : [ "Risk assessment", "Compliance", "Audit support" ], "coreResponsibilities" : "Coordinate 3rd party risk assessments, Track 3rd party risk assessments, Complete 3rd party risk assessments, Coordinate 4th party risk assessments, Track 4th party risk assessments, Complete 4th party risk assessments, Coordinate Client risk assessments, Track Client risk assessments, Complete Client risk assessments, Liaise with internal owners, Schedule assessments, Request documentation, Coordinate deliverables, Maintain assessment reports, Update internal CRM systems, Update reporting tools, Draft remediation plans, Document remediation plans, Draft follow-up actions, Document follow-up actions, Provide updates to committees, Provide reports to committees, Provide updates to governance forums, Provide reports to governance forums, Support TPA team, Assist in onboarding due diligence, Assist in inlife due diligence, Assist in exit due diligence, Involve in IT Audit planning, Support IT Audit, Ensure ISO27001 compliance, Conduct CIS Maturity assessment, Conduct controls assessment, Involve in Information Security initiatives", "teamCollaboration" : "Internal relationship owners; Senior stakeholders; Information Security Unit; Governance forums; Committees", "domainKnowledge" : "Financial services; Third Party Risk Management; Fourth Party Risk Management; Client Risk Management; Information Security; ISO27001 compliance; CIS Maturity; Business continuity; Regulatory adherence", "domainList" : [ "financial-services", "third-party-risk-management", "fourth-party-risk-management", "client-risk-management", "information-security", "iso27001-compliance", "cis-maturity", "business-continuity", "regulatory-adherence" ], "domainSpecificKnowledge" : [ "Financial services", "Third Party Risk Management", "Fourth Party Risk Management", "Client Risk Management", "Information Security", "ISO27001 compliance", "CIS Maturity", "Business continuity", "Regulatory adherence" ], "toolProficiency" : [ "Microsoft Excel", "Microsoft PowerPoint", "Microsoft Word", "CRM systems" ], "communicationSkills" : "Written communication; Verbal communication; Professional communication; Clear communication", "documentationSkills" : "Document remediation plans; Document follow-up actions", "specialRequirements" : "Monthly travel, Quarterly travel", "qualificationsBasic" : "Third Party Risk Management experience, Supply Chain Risk Management experience, Risk management experience, Compliance experience, Audit experience, Microsoft Excel proficiency, Microsoft PowerPoint proficiency, Microsoft Word proficiency, CRM systems proficiency, Liaise with senior stakeholders", "qualificationsPreferred" : "ISO standards knowledge, Risk management certifications, Auditing frameworks knowledge", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "**Third Party Assurance (TPA) Analyst Full Time, Permanent Position Hybrid with monthly/Quarterly travel to Wimbledon or Nottingham** Domestic & General is growing fast across 14 countries, protecting the appliances that keep households running and cutting waste by extending product life. Recognised by Great Place to Work and the Inclusive Employers Standard, we’re building a modern, inclusive engineering culture—and we’re looking for a Third Party Assurance Analyst to ensure we correctly manage the risks posed by our external suppliers. **About the Role** We are seeking a highly organised and proactive **Third Party Assurance (TPA) Analyst** to support our growing 3rd, 4th Party & Client Risk function. This is an excellent opportunity for a professional looking to gain experience in an evolving **financial services** environment with exposure to senior stakeholders and global operations. Reporting directly to the Group Third Party Assurance Manager, you will assist in all onboarding, inlife & exit due diligence across the UK, EU, US, and Australia. This is a pivotal role in ensuring our 3rd, 4th & Client relationships meet internal risk and compliance standards, supporting business continuity and regulatory adherence. Working within the Information Security Unit you will also be involved in IT Audit planning & support, ensuring adherence to ISO27001 compliance, CIS Maturity & controls assessment as well as a variety of Information Security initiatives **Key Responsibilities** * Support the TPA Team in coordinating, tracking, and completing 3rd party, 4th party, & Client risk assessments. * Liaise with internal relationship owners to schedule assessments, request documentation, and coordinate deliverables. * Maintain and update assessment reports, internal CRM systems, and reporting tools. * Assist in drafting and documenting **remediation plans** and **follow-up actions** resulting from supplier assessments or audits. * Provide regular updates and reports to relevant committees and governance forums. * Ensure clear and professional communication with stakeholders at all levels. **About You** We’re looking for a detail-oriented, self-motivated individual who thrives in a collaborative, deadline-driven environment. You’ll bring a can-do attitude, strong communication skills, and a natural ability to manage multiple priorities with confidence. **Essential Skills & Experience** * Previous experience in **Third Party Risk Management, Supply Chain Risk Management** , risk, compliance, or audit. * Excellent **written and verbal communication skills**. * Strong organisational skills, with the ability to manage multiple assessments and deadlines simultaneously. * Proficient in **Microsoft Excel, PowerPoint, and Word**. * Comfortable using **CRM systems**. * Confident liaising with and supporting senior stakeholders across departments. * Any relevant qualifications (e.g., **ISO standards** , **risk management certifications** , or **auditing frameworks**). **We offer lots of great benefits! Some of which include:** * Competitive salary and annual discretionary bonus * 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave * Life assurance – employer funded cover of 4x basic salary * Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service * Attractive company pension scheme * Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand-new vehicles * Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000 * Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues * Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends **Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.** **Please note that we have a thorough referencing process, which includes criminal record, credit and reference checks.** _At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey._", "summaryDescription" : "Third Party Assurance (TPA) Analyst at Domestic & General. Skills: Risk assessment, Compliance, Audit support. Coordinate 3rd party risk assessments. Track 3rd party risk assessments", "postedDate" : "2026-06-16T03:52:48.534", "createdAt" : "2026-06-16T03:52:48.520", "lastUpdated" : "2026-06-16T13:19:56.123", "ingestTimestamp" : "2026-06-16T03:52:48.520", "mongoId" : "6a307a7ef292fd229c03cb16", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://domesticandgeneral.wd3.myworkdayjobs.com/DeGCareers/job/Wimbledon-UK/Third-Party-Assurance--TPA--Analyst_JR101856", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Risk assessment", "Due diligence", "IT Audit support", "Compliance adherence", "Regulatory adherence", "Compliance", "Audit support", "Financial services", "Third Party Risk Management", "Fourth Party Risk Management", "Client Risk Management", "Information Security", "ISO27001 compliance", "CIS Maturity", "Business continuity", "Microsoft Excel", "Microsoft PowerPoint", "Microsoft Word", "CRM systems" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306b59f292fd229cfd01dc", "title" : "IT Third Party & Client Manager", "company" : "KPMG Nederland", "industry" : "Computer And Network Security", "salary" : { "min" : 4165.0, "max" : 6845.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Amstelveen, NH, Netherlands", "locations" : [ "Amstelveen", "NH", "Netherlands" ], "certifications" : [ "ISO certifications" ], "timestamp" : "2026-06-16T08:35:58.692", "fingerprint" : "b5ad8e912698522b46b707a487325e0cd5afa8074f27c91bd6c59da0b6dfc2ad", "source" : "smartrecruiters", "language" : "nl", "applyUrl" : "https://jobs.smartrecruiters.com/KPMGNederland/744000132216155-it-third-party-client-manager", "externalId" : "744000132216155", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amstelveen", "state" : "North Holland", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.2862177,4.8526493" } ], "locationText" : "Amstelveen, North Holland, Netherlands", "employmentType" : "CONTRACT", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Risk assessment", "Contract management", "Security requirements", "Due diligence", "Information security" ], "hardSkillsList" : [ "Security assessments", "Risk analysis", "Contract review", "Information gathering" ], "hardSkills" : [ { "name" : "Security assessments", "level" : "intermediate" }, { "name" : "Risk analysis", "level" : "intermediate" }, { "name" : "Contract review", "level" : "intermediate" }, { "name" : "Information gathering", "level" : "intermediate" } ], "majorSkills" : "Third-party risk management, Security documentation, Client audits", "majorSkillsList" : [ "Third-party risk management", "Security documentation", "Client audits" ], "coreResponsibilities" : "Assess external parties information security standards, Perform security assessments, Conduct due diligence, Validate relevant documentation, Translate risk outcomes to security requirements, Record security requirements in contracts, Ensure contractually agreed measures are implemented, Structure third-party risk management chain, Manage onboarding process, Manage risk classification, Manage contracting, Manage monitoring, Manage periodic reviews, Manage exit scenarios, Demonstrate information security to clients, Assemble assurance packages, Coordinate client audits, Coordinate information requests, Gather input from colleagues, Ensure timely answer delivery, Incorporate security requirements in projects, Monitor security measures, Control security measure implementation, Monitor external party risk analyses, Assess external party risk analyses, Sharpen external party risk analyses, Monitor analysis depth, Ensure security requirements in contracts, Ensure security requirements in SLAs, Ensure security requirements in documentation, Coordinate client information requests, Coordinate client audits, Gather necessary information, Align with subject matter experts, Deliver correct answers, Deliver complete answers, Deliver convincing answers, Assess client security requirements, Advise on feasibility, Advise on acceptance, Advise on mitigations, Ensure KPMG accepts executable obligations, Translate complexity into actions, Ensure chain participants fulfill roles, Communicate urgency, Motivate colleagues, Create buy-in, Ensure smooth processes, Ensure demonstrable security risk control", "teamCollaboration" : "Cross-departmental collaboration; Work with project teams; Align with subject matter experts", "domainKnowledge" : "Information security; Third-party risk management; ISO certifications; SOC reports; Pentest results; Due diligence questionnaires; DPA; SLA; Risk classification; Exit scenarios; Assurance packages; Client statements", "domainList" : [ "information-security", "third-party-risk-management", "iso-certifications", "soc-reports", "pentest-results", "due-diligence-questionnaires", "dpa", "sla", "risk-classification", "exit-scenarios", "assurance-packages", "client-statements" ], "domainSpecificKnowledge" : [ "Information security", "Third-party risk management", "ISO certifications", "SOC reports", "Pentest results", "Due diligence questionnaires", "DPA", "SLA", "Risk classification", "Exit scenarios", "Assurance packages", "Client statements" ], "communicationSkills" : "Explain complex matters; Convincing language", "documentationSkills" : "Contractual security provisions; Assurance packages", "continuousLearning" : "Training and development opportunities", "problemSolvingSkills" : "Risk analysis; Root cause analysis", "outcomesObjectives" : "Ensure security requirements are met; Ensure security risks are controlled", "qualificationsBasic" : "Five years work experience risk analysis external parties, Interpreting security documentation, Experience drafting contractual security provisions, Coordinating client audits, Coordinating information requests, Communicating in Dutch, Communicating in English, Understanding third-party risk management, Relevant HBO or WO education", "qualificationsPreferred" : "Affinity with generative AI, Motivated to apply AI", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "* Je beoordeelt of externe partijen waarmee KPMG samenwerkt, voldoen aan onze informatiebeveiligingsnormen, door middel van security‑assessments, due diligence en het opvragen/valideren van relevante documentatie (zoals ISO‑certificeringen, SOC‑rapportages of pentestresultaten) * Je vertaalt de uitkomsten van deze risico‑assessments naar concrete security‑eisen en zorgt dat deze eisen worden vastgelegd in contracten, DPA’s, SLA’s en andere verplichtende documenten (inclusief opvolging als maatregelen ontbreken) * Je brengt structuur aan in de keten van third‑party‑risicobeheersing, waaronder onboarding, risico‑classificatie, contractering, monitoring, periodieke reviews en exit‑scenario’s en zorgt dat deze stappen logisch op elkaar aansluiten, zonder overlap of hiaten * Je toont aan klanten en externe stakeholders dat KPMG haar informatiebeveiliging op orde heeft, bijvoorbeeld door het samenstellen van assurance‑pakketten (zoals ISO‑certificeringen, interne controles, client statement of vragenlijsten) die je passend maakt voor de vraag van de klant * Je coördineert klantaudits en informatie‑uitvragen, verzamelt input bij betrokken collega’s (zoals IT, Legal, Assurance, Procurement en Risk Management) en zorgt dat antwoorden volledig, consistent en tijdig worden aangeleverd * Je borgt dat security‑eisen worden opgenomen en geïmplementeerd in projecten door met projectteams mee te kijken, risico’s te signaleren, maatregelen te bewaken en te controleren of deze aantoonbaar zijn uitgevoerd en effectief zijn Het Security Office (RM/SO) maakt onderdeel uit van Risk Management en is verantwoordelijk voor het ontwikkelen van informatiebeveiligingsbeleid, het beoordelen van de implementatie daarvan binnen KPMG‑services, producten en interne processen en het adviseren van Assurance, Advisory en Central Services over de juiste toepassing ervan. RM/SO voert risicoanalyses uit om inzicht te krijgen in de belangrijkste risico’s en maatregelen die nodig zijn om deze binnen de risicobereidheid van KPMG te houden. Als IT Third Party & Client Manager zorg jij ervoor dat alle informatiebeveiligingsaspecten binnen het third‑party‑riskmanagementproces aantoonbaar worden nageleefd. De risicoanalyses van externe partijen en gebruikte applicaties worden uitgevoerd door de operationele securityteams; jouw rol is om deze analyses te monitoren, beoordelen en waar nodig aan te scherpen. Je bewaakt de diepgang van de analyses en zorgt dat de juiste security‑eisen worden opgenomen en geborgd in contracten, SLA’s en andere verplichtende documentatie. Daarnaast ben jij verantwoordelijk voor de coördinatie van informatie-uitvragen en audits van klanten. Waar KPMG leveranciers beoordeelt, doen klanten dat ook bij ons. Jij verzamelt de benodigde informatie, stemt af met inhoudsdeskundigen en zorgt dat antwoorden correct, volledig en overtuigend worden aangeleverd. Voordat contracten met klanten worden ondertekend, beoordeel je de security‑eisen die klanten aan KPMG willen opleggen en adviseer je over de haalbaarheid, acceptatie en eventuele mitigaties. Je bewaakt hiermee dat KPMG alleen verplichtingen accepteert die daadwerkelijk uitvoerbaar zijn. Je werkt nauw samen met collega’s uit diverse afdelingen met uiteenlopende expertise en verantwoordelijkheden. Je begrijpt snel wat er nodig is, kunt complexiteit vertalen naar begrijpelijke acties en zorgt dat iedereen in de keten zijn rol effectief vervult. Het overbrengen van urgentie, motiveren van collega’s en creëren van draagvlak zijn hierin essentieel — jij bent de verbindende schakel die ervoor zorgt dat processen soepel lopen en beveiligingsrisico’s aantoonbaar worden beheerst. ## Qualifications * Je hebt vijf jaar aantoonbare werkervaring met het uitvoeren, beoordelen en onderbouwen van risicoanalyses van externe partijen, inclusief het interpreteren van security‑documentatie zoals ISO‑certificeringen, SOC‑rapportages, pentestresultaten of due‑diligencevragenlijsten * Je hebt ervaring met het opstellen, beoordelen en aanscherpen van contractuele security‑bepalingen, zoals DPA’s, SLA’s, verwerkersovereenkomsten en security‑bijlagen en je weet deze af te stemmen op het risicoprofiel van de samenwerking * Je hebt ervaring met het coördineren van klant‑audits en informatie‑uitvragen, waarbij je informatie ophaalt bij IT, Legal, Procurement, Risk Management en andere teams en zorgt dat antwoorden volledig, tijdig en aantoonbaar correct zijn * Je bent communicatief sterk in zowel Nederlands en Engels en weet vanuit jouw vakgebied de brug te slaan naar collega’s in andere disciplines, waarbij je complexe materie in begrijpelijke en overtuigende taal kunt uitleggen * Je hebt goed inzicht in alle relevante onderdelen van third‑party‑riskmanagement, zoals onboarding, risico‑classificatie, security‑eisen, monitoring, jaarlijkse reviews, exit‑beheer en documentatieplicht * Je beschikt over een relevante afgeronde Hbo‑ of WO‑opleiding, zoals Riskmanagement, Cybersecurity, Cybercrime, Information Security Management of een vergelijkbaar domein * Je hebt affiniteit met (generatieve) AI en bent gemotiveerd om deze technologie actief toe te passen in je dagelijkse werk ## Additional Information * Brutomaandsalaris tussen € 4.165,- en € 6.845,- afhankelijk van je werkervaring, variabele prestatie beloning, een vaste onkostenvergoeding en een vaste thuiswerkvergoeding per gewerkte dag. * 30 vakantiedagen (op fulltime basis) en de mogelijkheid om meer dagen te kopen of je vakantiedagen te verkopen. * Bij KPMG werken we hybride, dus een combinatie van zowel thuis als op kantoor. * Een volledig ingerichte thuiswerkplek. * Vergoeding van je reiskosten met een NS business kaart of reiskostenvergoeding. * Een laptop en iPhone. * Een uitgebreid aanbod van trainingen en opleidingen die bijdragen aan jouw professionele en persoonlijke ontwikkeling. * Diversiteitsnetwerken op het gebied van pride, gender, ability, cultural diversity en generations die regelmatig verschillende activiteiten organiseren om verschil te vieren! * Aandacht voor vitaliteit! Sporten op het kantoor in Amstelveen of korting op een sportschool bij jou in de buurt én toegang tot coaching, gezondheids- en vitaliteitprogramma’s. * ‘Together’ is één van onze kernwaarden. Je kunt dus rekenen op verschillende sociale activiteiten zoals teamuitjes, borrels en evenementen samen met je collega’s.", "summaryDescription" : "IT Third Party & Client Manager at KPMG Nederland. Skills: Third-party risk management, Security documentation, Client audits. Assess external parties information security standards. Perform security assessments", "postedDate" : "2026-06-15T14:25:48.000", "createdAt" : "2026-06-16T00:27:59.944", "lastUpdated" : "2026-06-16T08:35:58.692", "ingestTimestamp" : "2026-06-16T00:27:59.944", "mongoId" : "6a306b59f292fd229cfd01dc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Security assessments", "Risk analysis", "Contract review", "Information gathering", "Third-party risk management", "Security documentation", "Client audits", "Risk assessment", "Contract management", "Security requirements", "Due diligence", "Information security", "ISO certifications", "SOC reports", "Pentest results", "Due diligence questionnaires", "DPA", "SLA", "Risk classification", "Exit scenarios", "Assurance packages", "Client statements" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6af174d8ee00a090f52c", "title" : "IT Third Party Outsourcing Specialist", "company" : "Bybit", "industry" : "FinTech", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for IT roles in Vienna, Austria, adjusted for mid-seniority and the FinTech industry." }, "location" : "Vienna", "locations" : [ "Vienna" ], "timestamp" : "2026-06-15T06:46:06.976", "fingerprint" : "e99ff2e6353c21d6bca608829af9f8292c41933d2667f4e0ca5687735bf68476", "source" : "greenhouse", "language" : "de", "applyUrl" : "https://job-boards.eu.greenhouse.io/bybit/jobs/4878217101", "externalId" : "4878217101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vienna", "country" : "Austria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.2083537,16.3725042" } ], "locationText" : "Vienna, Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Risk management", "Outsourcing services management" ], "hardSkills" : [ { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Outsourcing services management", "level" : "intermediate" } ], "majorSkills" : "Third-Party Risk Management, Outsourcing Services", "majorSkillsList" : [ "Third-Party Risk Management", "Outsourcing Services" ], "coreResponsibilities" : "Support implementation of risk management framework, Support maintenance of risk management framework, Support operation of risk management framework, Oversee third-party services, Monitor third-party services, Ensure agreements are in place, Ensure SLAs are in place, Ensure KPIs are in place, Review documentation, Analyse documentation, Prepare reports, Develop Management Information, Handle regulatory notifications, Support assessment of new services, Develop risk management framework, Provide first line review, Provide second line review, Implement SLAs, Implement KRIs, Maintain third-party portfolio, Update third-party registers, Ensure adherence to risk lifecycle, Support training for business partners", "teamCollaboration" : "Interact with internal stakeholders; Interact with external providers; Interact with Austrian regulator", "domainKnowledge" : "DORA; EBA Outsourcing guidelines; Austrian banking act; Third-Party Risk lifecycle; Digital finance", "domainList" : [ "dora", "eba-outsourcing-guidelines", "austrian-banking-act", "third-party-risk-lifecycle", "digital-finance" ], "domainSpecificKnowledge" : [ "DORA", "EBA Outsourcing guidelines", "Austrian banking act", "Third-Party Risk lifecycle", "Digital finance" ], "communicationSkills" : "Build credibility", "documentationSkills" : "Prepare reports; Develop Management Information", "continuousLearning" : "Study Growth Fund; Professional development support; Continuous learning support", "innovationCreativity" : "Innovation", "qualificationsBasic" : "Solid understanding of Third-Party Risk Management, Specific knowledge of DORA, EBA Outsourcing guidelines knowledge, Austrian banking act knowledge, Hands-on experience operating third-party risk frameworks, Experience managing third parties full lifecycle, SLA development experience, Fluent in German, Fluent in English, Stakeholder management skills, Communication skills", "qualificationsPreferred" : "Build credibility across internal and external audiences", "rawDescription" : "About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Responsibilities Support the implementation, maintenance and operation of Bybit's third-party risk management framework Oversee and monitor third-party services and vendors in accordance with regulatory requirements across Bybit EU's regulated entities in Austria Ensure agreements, SLAs, KPIs and other metrics are in place to manage third parties against regulatory requirements Review and analyse documentation, prepare reports, develop Management Information, and handle regulatory notifications Support assessment of new third-party services Continuously develop the third-party risk management framework including documentation, assessments, systems and tools Provide first and second line review and challenge of third parties, helping implement SLAs, KRIs and other monitoring mechanisms Maintain and update the third-party portfolio and registers in alignment with regulatory requirements (e. g. DORA) Ensure adherence to the full Third-Party Risk lifecycle — from identification and assessment through to monitoring and exit planning Support training for business partners on TPRM framework, policies, standards and processes Interact with internal stakeholders (Legal, Compliance, Data Protection, Technology) and external providers and the Austrian regulator Requirements Solid understanding of Third-Party Risk Management, with specific knowledge of DORA, EBA Outsourcing guidelines, and the Austrian banking act Hands-on experience operating third-party risk frameworks Experience managing third parties across the full lifecycle, including SLA development Minimum 2 years of focused experience in Third-Party Risk or Outsourcing Services management Fluent in German and English Strong stakeholder management and communication skills, with the ability to build credibility across internal and external audiences Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.", "summaryDescription" : "IT Third Party Outsourcing Specialist at Bybit. Skills: Third-Party Risk Management, Outsourcing Services. Support implementation of risk management framework. Support maintenance of risk management framework", "postedDate" : "2026-06-13T20:41:46.836", "createdAt" : "2026-06-13T20:41:46.836", "lastUpdated" : "2026-06-15T06:46:06.976", "ingestTimestamp" : "2026-06-13T20:41:46.836", "mongoId" : "6a2c6af174d8ee00a090f52c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Risk management", "Outsourcing services management", "Third-Party Risk Management", "Outsourcing Services", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "DORA", "EBA Outsourcing guidelines", "Austrian banking act", "Third-Party Risk lifecycle", "Digital finance" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "69d769692beec4dd3dc8ebb0", "title" : "Risk Management Specialist", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Risk Management Specialist in Austin, TX, adjusted for government industry and full-time employment." }, "location" : "826891", "locations" : [ "826891", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

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We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St., Austin, Texas in the Risk and Security Management department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: You will be a highly motivated professional ready to join the Risk & Security Management Department. You are a self-starting, collaborative problem solver with strong task management and organizational skills who understands the importance of teamwork. WHAT YOU WILL DO: The Risk Management Specialist II performs moderately complex (journey-level) risk management work. Work involves implementing agency risk management programs and conducting risk management. Works under general supervision, with limited latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Collaborate in the planning, developing, and implementing department statewide initiatives. -Conducts compliance reviews for mandatory bulletin boards. -Assists with risk assessments program. -Develop, implement, and review risk management program policies and procedures. -Assist with department incident reports for assessment and risk mitigation. -Review risk programs for compliance with applicable state laws and agency policies. -Conduct on-site inspections of agency facilities to identify hazards and risk exposures. -Perform other duties as assigned. YOU QUALIFY WITH: -Two years of full-time experience in planning or operation of risk management, information security, loss control, and/or the workers' compensation and safety programs. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: -Working knowledge of statutes, rules/regulations, standards, guidelines, and best practices involving risk management, compliance and Insurance. -Ability to gather, correlate, and analyze facts, to devise solutions to problems. -Proficiency in developing, evaluating, and interpreting policies and procedures. -Knowledge of program management processes and techniques. -State agency experience. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive salary: $4,833.34/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 25% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Safety.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. 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Conduct risk management", "createdAt" : "2026-06-14T21:16:29.932", "lastUpdated" : "2026-06-16T01:05:33.125", "ingestTimestamp" : "2026-06-14T21:16:29.932", "mongoId" : "69d769692beec4dd3dc8ebb0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Risk management", "Information security", "Loss control", "Workers' compensation", "Safety programs", "Compliance reviews", "Risk assessments", "Program management", "Compliance", "Insurance" ], "skillCount" : 10, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f1cf292fd229c05545f", "title" : "Technical Operations Manager, Third-Party Data Centers", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Technology industry in Michigan City, United States, adjusted for seniority and company size." }, "location" : "[Michigan City, IN, USA, [Michigan City, IN 46360, USA], Michigan City, 46360, IN, US]", "locations" : [ "[Michigan City, IN, USA, [Michigan City, IN 46360, USA], Michigan City, 46360, IN, US]" ], "timestamp" : "2026-06-16T11:30:57.634", "fingerprint" : "73fe2efdaf4fe16859bdc4b3ba8ef59548cddacc2173268f5eef767da4a782f0", "source" : "google", "language" : "en", "externalId" : "74704200184799942", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Michigan City", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.7075394,-86.8950297" } ], "locationText" : "Michigan City, Indiana, United States", "experienceLevel" : "Manager", "coreResponsibilities" : "Manage third-party data center operations, Oversee vendor performance, Ensure operational efficiency, Coordinate with internal teams, Manage data center infrastructure, Monitor system performance, Implement operational improvements, Maintain documentation", "teamCollaboration" : "Cross-functional teams; Vendor management", "domainKnowledge" : "Data center operations", "domainList" : [ "data-center-operations" ], "domainSpecificKnowledge" : [ "Data center operations" ], "documentationSkills" : "Maintain documentation", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Technical Operations Manager, Third-Party Data Centers. 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Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

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We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St., Austin, Texas in our Risk and Security Management department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: You are a highly motivated risk professional ready to join the Risk & Security Management Department. You will serve as a resource to promote and protect the agency, its employees, contractors, and customers, by managing and mitigating risk. You are a self-starting, collaborative problem solver who understands the value of teamwork and following risk management practices. WHAT YOU WILL DO: The Risk Management Specialist I performs routine (journey-level) risk management work. Work involves implementing agency risk management programs and conducting risk management reviews. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment YOU WILL BE TRUSTED TO: -Assist in the planning, developing, and implementing department statewide initiatives. - Processes agency identification badge applications and facility key requests. - May assist with key and core audits. -Assist in developing, implementing, and reviewing risk management program policies and procedures. -Assist with department incident reports for assessment and risk mitigation. - Conduct on-site inspections of agency facilities to identify hazards and risk exposures. -Perform other duties as assigned. YOU QUALIFY WITH: -One year of full-time experience in planning or operation of risk management, information security, loss control, and/or the workers' compensation and safety programs. -Relevant academic credits may be applied toward experience qualifications for this position. -Acceptance into a TWC Internship or TWC Apprenticeship will satisfy the minimum qualifications. YOU ARE A GREAT FIT WITH: -Working knowledge of statutes, rules/regulations, standards, guidelines, and best practices involving the department’s core areas of risk management, continuity/emergency management, safety, and physical security. -Ability to gather, correlate, and analyze facts, to devise solutions to problems. -State agency experience. -Risk management-related certification(s). YOU GAIN: - A Family Friendly Certified Workplace. - Competitive salary: $3,884.64/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 10% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Safety.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. 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and compile fraud dispute evidence packets, Gather transaction logs and switch-level confirmations, Coordinate with merchant for proof of fulfilment, Verify refund status, settlement records, Communicate resolution to the issuer, Prepare case files, Coordinate with acquiring bank and NPCI, Collect, review, and compile evidence, Build representment cases, Ensure all supporting documents meet NPCI guidelines, Maintain a structured repository of case files, Reach out to merchants proactively to obtain dispute, Liaise with acquiring bank’s chargeback desk, Update merchants and internal stakeholders on case progress, Prepare daily, weekly, and monthly MIS reports, Identify trends in dispute reasons, Flag recurring issues to the team lead, Contribute data for monthly business reviews, Follow all NPCI chargeback operating procedures, Follow Razorpay internal SOPs, Flag process gaps or portal issues, Propose solutions to improve efficiency, Support UAT and onboarding activities", 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"documentationSkills" : "Evidence documentation", "problemSolvingSkills" : "Problem-solving mindset", "outcomesObjectives" : "Meet strict portal deadlines", "qualificationsBasic" : "Bachelor's degree in Commerce, Finance, Business Administration, or related field, 1–3 years of hands-on experience in UPI chargeback operations, Working knowledge of the URGCS portal, Understanding of the UPI ecosystem, Proficiency in MS Excel / Google Sheets, Ability to read and interpret transaction logs, settlement files, and switch reports, Familiarity with acquiring bank processes and NPCI circulars", "qualificationsPreferred" : "Prior experience working on the URGCS - UPI portal, Exposure to other payment dispute platforms, Knowledge of PCI-DSS, RBI guidelines on payment aggregators, or NPCI operating guidelines, Experience with ticketing or case management tools", "rawDescription" : "Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India maintain a daily tracker for open, pending, and closed cases. 2. Chargeback Types Handled Fraudulent / Unauthorised Transactions — validate and compile fraud dispute evidence packets. Technical Disputes (duplicate charges, incorrect amounts, processing errors) — gather transaction logs and switch-level confirmations. Merchant Disputes (non-delivery, service/quality issues) — coordinate with merchant for proof of fulfilment. Consumer Disputes — verify refund status, settlement records, and communicate resolution to the issuer. Pre-arbitration & Arbitration — prepare case files and coordinate with the acquiring bank and NPCI. 3. Evidence & Documentation Collect, review, and compile evidence (transaction receipts, screenshots, settlement data, merchant responses) to build strong representment cases. Ensure all supporting documents meet NPCI format and content guidelines before portal submission. Maintain a structured repository of case files for audit readiness. 4. Merchant & Stakeholder Coordination Reach out to merchants proactively to obtain dispute documentation within internal SLAs. Liaise with the acquiring bank’s chargeback desk for portal escalations or technical issues. Update merchants and internal stakeholders on case progress and outcomes. 5. MIS & Reporting Prepare daily, weekly, and monthly MIS reports on chargeback volumes, win rates, recovery amounts, and TAT adherence. Identify trends in dispute reasons and flag recurring issues to the team lead. Contribute data for monthly business reviews and NPCI compliance reporting. 6. Process Adherence & Improvement Follow all NPCI chargeback operating procedures and Razorpay internal SOPs. Flag process gaps or portal issues and propose solutions to improve efficiency or win rates. Support UAT and onboarding activities whenever URGCS portal features are updated. Required Qualifications & Skills Education Bachelor’s degree in Commerce, Finance, Business Administration, or a related field. Experience Analyst: 1–3 years of hands-on experience in UPI chargeback operations, preferably on the acquiring side. Technical & Domain Skills Working knowledge of the URGCS portal or willingness to learn it immediately upon joining. Understanding of the UPI ecosystem — NPCI rules, chargeback reason codes, dispute TATs, and representment guidelines. Proficiency in MS Excel / Google Sheets for MIS, data reconciliation, and tracker management. Ability to read and interpret transaction logs, settlement files, and switch reports. Familiarity with acquiring bank processes and NPCI circulars related to dispute management. Soft Skills High attention to detail — accuracy in case data and documentation is non-negotiable. Strong written communication for drafting representment narratives and merchant correspondence. Time management — ability to prioritise a high-volume queue and meet strict portal deadlines. Problem-solving mindset with a proactive approach to dispute resolution. Ability to collaborate effectively with merchants, banks, and cross-functional internal teams. Good to Have Prior experience working on the URGCS - UPI portal. Exposure to other payment dispute platforms (Visa VROL, Mastercard MATCH, RuPay dispute system). Knowledge of PCI-DSS, RBI guidelines on payment aggregators, or NPCI operating guidelines. Experience with ticketing or case management tools (Freshdesk, Jira Service Desk). Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter", "summaryDescription" : "Junior Analyst, Risk Management at Razorpay Software Private Limited. Skills: UPI chargeback operations, URGCS portal, Dispute resolution. Maintain a daily tracker for open, pending, and. 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Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our Team The Vendor Risk Management (VRM) Analyst assists with the daily activities of GoDaddy’s third-party risk programme within the Data Governance bring up delays to the VRM Manager Your experience should include... 3+ years of experience in running vendor risk, handling third-party risk, compliance operations, or a similar administrative or operational position Familiarity with VRM or GRC concepts and common frameworks such as SIG, CAIQ, NIST, and SOC 2 is important. You don’t need to be a technical expert. However, you should understand the basics of how vendor assessments work. Strong organizational skills and attention to detail; comfortable managing a high volume of concurrent requests without dropping the ball Clear, professional communication and collaboration skills — you’ll regularly interact with company founders, outside vendors, and cross-functional collaborators Proficiency with Microsoft 365; experience with GRC or VRM platforms (e.g., OneTrust, ServiceNow) a plus Comfortable working in a distributed environment across time zones You might also have... Exposure to data privacy concepts and how they intersect with vendor due diligence (GDPR, CCPA, etc.) Experience with third-party incident notification workflows Familiarity with AI or emerging technology vendor considerations We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth. We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process. About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page. We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.", "summaryDescription" : "Vendor Risk Management Analyst at GoDaddy", "postedDate" : "2026-06-15T23:24:22.434", "createdAt" : "2026-06-15T23:24:22.434", "lastUpdated" : "2026-06-16T08:07:35.197", "ingestTimestamp" : "2026-06-15T23:24:22.434", "mongoId" : "6a30575af292fd229cf385ff", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f51f292fd229c057e83", "title" : "Agency and Third Party Ecosystem Strategy Lead, Product GTM, EMEA", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Agency and Third Party Ecosystem Strategy Lead in London, UK, adjusted for seniority and industry." }, "location" : "[London, UK, [123 Buckingham Palace Rd, London SW1W 9SH, UK], London, SW1W 9SH, England, GB]", "locations" : [ "[London, UK, [123 Buckingham Palace Rd, London SW1W 9SH, UK], London, SW1W 9SH, England, GB]" ], "timestamp" : "2026-06-16T10:10:57.129", "fingerprint" : "2dc65f08b18215b2ddeb7495d80c568c9184a257a1bfac41da2fca737f453af3", "source" : "google", "language" : "en", "externalId" : "114546460011176646", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "coreResponsibilities" : "Develop product strategy, Define product roadmap, Write user stories, Collaborate cross-functionally", "teamCollaboration" : "Cross-functional teams", "remoteFriendly" : false, "summaryDescription" : "Agency and Third Party Ecosystem Strategy Lead, Product GTM, EMEA. Develop product strategy. Define product roadmap", "postedDate" : "2026-06-16T01:49:37.533", "createdAt" : "2026-06-16T01:49:37.533", "lastUpdated" : "2026-06-16T10:10:57.129", "ingestTimestamp" : "2026-06-16T01:49:37.533", "mongoId" : "6a307f51f292fd229c057e83", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "product", "jobSubcategory" : "product_management", "seniorityLevel" : "Lead", "dataQualityScore" : 0.5555556, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.95 }, { "id" : "6a308907f292fd229c092727", "title" : "Working Student – Risk Management", "company" : "Vattenfall", "industry" : "Utilities", "salary" : { "min" : 24000.0, "max" : 36000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for an entry-level working student in risk management in Berlin, Germany, adjusted for the energy industry and part-time employment." }, "location" : "Berlin, BE, Germany", "locations" : [ "Berlin", "BE", "Germany" ], "timestamp" : "2026-06-16T12:51:54.990", "fingerprint" : "6bc1b67e6c2ae43f53a6198ca5cc1fd3eacb54bfc0fb65159765fad5f0f1eb7c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Vattenfall/744000132147266-working-student-risk-management-to-support-bu-solar-batteries-in-ba-wind", "externalId" : "744000132147266", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "state" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5033790,13.3386522" } ], "locationText" : "Berlin, Berlin, Germany", "employmentType" : "PART_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "MS Project", "professionalSkills" : [ "Quality Assessment", "Risk Assessment", "Data Quality", "Process Improvement", "Reporting" ], "hardSkillsList" : [ "Version control", "Data validation", "Scheduling", "Stakeholder coordination", "Process documentation" ], "hardSkills" : [ { "name" : "Version control", "level" : "intermediate" }, { "name" : "Data validation", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Stakeholder coordination", "level" : "intermediate" }, { "name" : "Process documentation", "level" : "intermediate" } ], "majorSkills" : "Risk Management, Quality Assurance, Scheduling, Documentation", "majorSkillsList" : [ "Risk Management", "Quality Assurance", "Scheduling", "Documentation" ], "coreResponsibilities" : "Perform quality checks on risk registers, Perform quality checks on action logs, Perform quality checks on workshop minutes, Perform quality checks on risk manager reports, Validate data quality, Raise data quality issues, Plan risk assessments, Schedule risk assessments, Plan workshops, Schedule workshops, Track open actions, Track due dates, Track escalations, Ensure timely closure, Ensure timely documentation, Maintain templates, Maintain checklists, Maintain processes, Support reporting, Prepare management materials", "teamCollaboration" : "Internal stakeholders; External stakeholders; Project teams; Site teams", "projectManagementSkills" : [ "MS Project" ], "domainKnowledge" : "Hybrid parks; Solar; Batteries; Renewable energy", "domainList" : [ "hybrid-parks", "solar", "batteries", "renewable-energy" ], "domainSpecificKnowledge" : [ "Hybrid parks", "Solar", "Batteries", "Renewable energy" ], "toolProficiency" : [ "SharePoint" ], "communicationSkills" : "Status updates; Risk manager reports", "documentationSkills" : "Risk documentation; Process documentation", "continuousLearning" : "High learning curve", "problemSolvingSkills" : "Quality checks; Data validation", "specialRequirements" : "Occasional travel to sites, Willingness to drive to sites", "qualificationsBasic" : "At least one year to finish study, German language C1 level, Valid Class driving license", "qualificationsPreferred" : "First exposure to risk management, First exposure to quality management, First exposure to audits, First exposure to project controls, Experience with risk registers, Experience with issue trackers, Experience with document control systems, English business fluency, Interest in renewable energy, Interest in solar projects, Interest in battery projects", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Vattenfall is a European energy company with approximately 21 000 employees. For more than 100 years we have electrified industries, supplied energy to people’s homes and modernized our way of living through innovation and cooperation. We are looking for talented individuals who, in addition to their passion for their own role, also have strong team spirit and want to contribute to supporting a meaningful corporate mission. For our Vattenfall Business Control department we are now looking for a Working Student – Risk Management (Quality Check & Risk Assessment Scheduling) to support BU Solar & Batteries in BA Wind for our office in Berlin. Business Area Wind is responsible for Vattenfall’s Onshore and Offshore Wind as well as other non-hydro Renewable activities like Solar and Batteries. Today we develop, construct and operate wind generation in Sweden, Denmark, Germany, the Netherlands and the UK. In addition, we - have a clear strategy to develop our Solar and Batteries operations further. Project Objective: We are looking for a Working Student to support Risk Management activities for hybrid parks (Solar + Battery), with a strong focus on quality assurance of risk documentation and planning/scheduling risk assessments and workshops. As working student in the Controlling Risk Management you will have the following key tasks: Key Responsibilities * Quality Assessment (QA) + Control (QC) * Perform structured quality checks on risk registers, action logs, workshop minutes, and risk manager reports (completeness, consistency, traceability, version control). * Validate data quality (e.g., missing treatment action, logic checks, naming conventions, duplicates) and raise issues proactively. * Risk Assessment Planning & Scheduling * Using MS Project to do Plan and schedule risk assessments/workshops with internal and external stakeholders (calendar coordination, invitations, agendas, logistics, follow-ups). * Track open actions, due dates, and escalation triggers; ensure timely closure and documentation. * Documentation & Process Support * Maintain templates, checklists, and process documentation; continuously improve “Work in Smart”. * Support reporting: weekly/monthly status updates, risk manager report, and preparation of management-ready materials. * On-site support (when needed) * Occasional travel to sites for Hybrid construction site, and workshops/audits and coordination support. Location Berlin ## Qualifications Your profile * Currently enrolled at a university (Bachelor/Master) and at least one or plus years to finish the study in Engineering /Business/ Finance or similar. * German language: C1 level with official certification (e.g., Goethe, telc, TestDaF, DSH) * Driving license: valid Class B driving license and willingness to drive to sites if required. * Strong attention to detail; ability to execute quality checks with a structured mindset. * Good organizational skills: reliable scheduling, follow-ups, and stakeholder coordination. Nice-to-have * First exposure to risk management, quality management, audits, or project controls. * Experience with risk registers, issue trackers, or document control systems (e.g., SharePoint). * English business fluency (for international stakeholders). * Interest in renewable energy / solar / battery projects. ## Additional Information Our offer * Competitive working-student salary aligned with Berlin/Germany market benchmarks (incl. paid vacation and standard working-student benefits).Hands-on experience in risk management and quality processes in green energy projects. * High learning curve, and direct exposure to project and site teams. * Flexible working model aligned with your study schedule (Home office etc.). More Information We welcome your application in ENGLISH including your CV, proof of enrollment, and driving license confirmation. We kindly request that you do not send applications by any means other than via our website as we cannot guarantee that we will be able to process applications that are not made via our website. For more information about the recruitment process you are welcome to contact our recruiter Alexandra Weitkus via alexandramichelle.weitkus@vattenfall.de. At Vattenfall we are convinced that diversity contributes to build a more profitable and attractive company and we strive to be good role model regarding diversity. Vattenfall works actively for all employees to have the same opportunities and rights regardless of gender, ethnicity, age, transgender identity or expression, religion or other belief, disability or sexual orientation. The security of Vattenfall and its employees is essential. For that reason, a pre-employment screening will be part of your recruitment process. The screening is based on the role you will fulfill within Vattenfall. The screening will be performed by a third party, DISA. We look forward to receiving your application!", "summaryDescription" : "Working Student – Risk Management at Vattenfall. Skills: Risk Management, Quality Assurance, Scheduling, Documentation. Perform quality checks on risk registers. Perform quality checks on action logs", "postedDate" : "2026-06-15T09:00:17.000", "createdAt" : "2026-06-16T01:43:09.827", "lastUpdated" : "2026-06-16T12:51:54.990", "ingestTimestamp" : "2026-06-16T01:43:09.827", "mongoId" : "6a308907f292fd229c092727", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Version control", "Data validation", "Scheduling", "Stakeholder coordination", "Process documentation", "Risk Management", "Quality Assurance", "Documentation", "Quality Assessment", "Risk Assessment", "Data Quality", "Process Improvement", "Reporting", "MS Project", "Hybrid parks", "Solar", "Batteries", "Renewable energy", "SharePoint" ], "skillCount" : 19, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Energy", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305aaef292fd229cf54584", "title" : "Data Scientist [Integrated Risk Management]", "company" : "Plata Card", "industry" : "FinTech", "salary" : { "min" : 2200000.0, "max" : 3500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Data Scientist in Bangalore, India, adjusted for mid-seniority, FinTech industry, and company size." }, "location" : "Worldwide", "locations" : [ "Worldwide" ], "timestamp" : "2026-06-16T08:15:54.579", "fingerprint" : "feb53cc839e5559a569b262988586adb0d0203f87e997399150007acf746ee63", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.bancoplata.mx/vacancy/details?id=5261900008&gh_jid=5261900008", "externalId" : "5261900008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangalore", "state" : "Karnātaka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" }, { "workMode" : "remote" } ], "locationText" : "Bangalore, Karnātaka, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 4, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Python, R, Pandas, NumPy, SciPy, Statsmodels, Scikit-learn", "professionalSkills" : [ "Risk modeling", "Quantitative analysis", "Financial management" ], "hardSkillsList" : [ "Statistical modeling", "Predictive modeling", "Probability theory", "Uncertainty quantification", "Forecasting techniques", "Machine learning approaches", "Modeling distributions", "Confidence intervals", "Risk metrics" ], "softSkillsList" : [ "Excellent communication skills" ], "hardSkills" : [ { "name" : "Statistical modeling", "level" : "intermediate" }, { "name" : "Predictive modeling", "level" : "intermediate" }, { "name" : "Probability theory", "level" : "intermediate" }, { "name" : "Uncertainty quantification", "level" : "intermediate" }, { "name" : "Forecasting techniques", "level" : "intermediate" }, { "name" : "Machine learning approaches", "level" : "intermediate" }, { "name" : "Modeling distributions", "level" : "intermediate" }, { "name" : "Confidence intervals", "level" : "intermediate" }, { "name" : "Risk metrics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Excellent communication skills" } ], "majorSkills" : "Risk modeling, Statistical modeling, Predictive modeling", "majorSkillsList" : [ "Risk modeling", "Statistical modeling", "Predictive modeling" ], "coreResponsibilities" : "Develop risk models, Develop analytical frameworks, Build predictive models, Build diagnostic models, Improve risk visibility, Improve portfolio performance, Improve decision-making, Develop statistical models for credit portfolio, Create Net Present Value (NPV) models, Model financial metrics, Analyze deviations, Analyze distributions, Analyze uncertainty, Design diagnostic models, Design forecasting models, Identify risks, Monitor risks, Mitigate risks, Investigate model performance, Understand deviations from expectations, Improve decision-making processes, Contribute to quantitative methodologies, Contribute to risk frameworks", "teamCollaboration" : "Partner with stakeholders; Partner with cross-functional stakeholders", "domainKnowledge" : "Credit risk; Financial risk; Operational risk; Stochastic datasets", "domainList" : [ "credit-risk", "financial-risk", "operational-risk", "stochastic-datasets" ], "domainSpecificKnowledge" : [ "Credit risk", "Financial risk", "Operational risk", "Stochastic datasets" ], "communicationSkills" : "Explain complex concepts", "continuousLearning" : "Professional training; Certifications", "innovationCreativity" : "Creativity", "problemSolvingSkills" : "Analytical initiatives", "qualificationsBasic" : "4+ years of hands-on experience in Data Science, Understanding of statistical modeling, Proficiency in Python or R, Experience with statistical and analytical libraries, Experience modeling distributions, Problem-solving skills", "qualificationsPreferred" : "Ph. D. in a quantitative field, Experience with financial datasets, Experience with risk datasets, Experience with stochastic datasets, Experience with forecasting techniques, Experience with modern machine learning approaches", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are looking for a Data Scientist for our Integrated Risk Management team to help develop risk models and analytical frameworks that support key business decisions across credit, financial, and operational risk domains. In this role, you will work on complex quantitative challenges, build predictive and diagnostic models, and partner with stakeholders across the organization to improve risk visibility, portfolio performance, and decision-making. Challenges that await you: Develop and implement advanced statistical models for our credit portfolio at both per-account and aggregate levels to predict behavior and optimize performance Create sophisticated Net Present Value (NPV) models and their core components on a per-account basis for our various credit products Model critical financial metrics, including FX position, liquidity, reserves, and other balance sheet items to support robust financial management Analyze and model not only expected outcomes but also their deviations, distributions, and uncertainty, recognizing the inherently probabilistic nature of financial and risk data Design diagnostic and forecasting models that help identify, monitor, and mitigate risks across the organization Partner with cross-functional stakeholders to investigate model performance, understand deviations from expectations, and improve decision-making processes Contribute to the development of quantitative methodologies and risk frameworks across credit, financial, and operational risk domains What makes you a great fit: M. S. or Ph. D. in a quantitative field such as Statistics, Computer Science, Mathematics, Physics, Economics, or a related discipline 4+ years of hands-on experience in Data Science, Quantitative Analytics, Risk Modeling, or a similar role Strong understanding of statistical modeling, probability theory, and uncertainty quantification Experience developing predictive models and working with financial, risk, or other highly stochastic datasets Strong proficiency in Python or R and experience with statistical and analytical libraries (e.g., Pandas, NumPy, SciPy, Statsmodels, Scikit-learn) Experience with classical statistical methods, forecasting techniques, and modern machine learning approaches when appropriate Experience modeling distributions, confidence intervals, and risk metrics rather than focusing solely on point estimates Strong problem-solving skills and ability to independently drive analytical initiatives from problem definition to implementation Excellent communication skills with the ability to explain complex concepts to both technical and non-technical stakeholders Our ways of working: Innovative Spirit: a commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team of smart and ambitious people who challenge the status quo of traditional finance Our benefits: Relocation support to one of our hubs — Mexico, Cyprus, Spain, Serbia, or Georgia — with assistance for the employee and their family Work remotely from anywhere, provided you can maintain overlap with the first half of the business day in Mexico Healthcare Coverage Education Budget: language lessons, professional training, and certifications Wellness Budget: mental health and fitness activity reimbursements Vacation policy: 20 days of annual leave and paid sick leave", "summaryDescription" : "Data Scientist [Integrated Risk Management] at Plata Card. Skills: Risk modeling, Statistical modeling, Predictive modeling. Develop risk models. Develop analytical frameworks", "postedDate" : "2026-06-15T23:23:48.517", "createdAt" : "2026-06-15T23:23:48.517", "lastUpdated" : "2026-06-16T08:15:54.579", "ingestTimestamp" : "2026-06-15T23:23:48.517", "mongoId" : "6a305aaef292fd229cf54584", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Statistical modeling", "Predictive modeling", "Probability theory", "Uncertainty quantification", "Forecasting techniques", "Machine learning approaches", "Modeling distributions", "Confidence intervals", "Risk metrics", "Excellent communication skills", "Risk modeling", "Quantitative analysis", "Financial management", "Credit risk", "Financial risk", "Operational risk", "Stochastic datasets" ], "skillCount" : 17, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0b08221663d49372ecddb3", "title" : "Risk Management Scheduler", "company" : "The Cincinnati Insurance Companies", "industry" : "Insurance", "salary" : { "min" : 14.0, "max" : 24.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Personal Lines - Risk Management Scheduler I ", "locations" : [ "Personal Lines - Risk Management Scheduler I ", "164987", "false, 164987, false" ], "timestamp" : "2026-06-16T04:31:35.123", "fingerprint" : "594be3e32702d7080aa562c54cbbd89ad53df5ca2fa8755d2e7c7f288068f310", "source" : "taleo", "language" : "en", "applyUrl" : "https://cinfin.taleo.net/careersection/ex/jobdetail.ftl?job=164987", "externalId" : "164987", "industryFunction" : { }, "structuredLocations" : [ { "city" : "gines", "state" : "andalusia", "country" : "Spain", "continent" : "europe", "source" : "locations-index", "geo" : "37.38647,-6.07729" } ], "employmentType" : "FULL_TIME", "technicalSkills" : "Mapping software, Risk management software", "professionalSkills" : [ "Time management", "Multi-tasking", "Problem solving" ], "hardSkillsList" : [ "Geographic learning", "Information gathering" ], "hardSkills" : [ { "name" : "Geographic learning", "level" : "intermediate" }, { "name" : "Information gathering", "level" : "intermediate" } ], "majorSkills" : "Schedule management, Appointment setting, Information documentation", "majorSkillsList" : [ "Schedule management", "Appointment setting", "Information documentation" ], "coreResponsibilities" : "Manage/coordinate Territory Advisor’s appointment schedule, Interact with Territory Advisors, Interact with agents, Interact with policyholders/representatives, Schedule appointments, Collect basic information for Risk Management, Schedule according to Territory Advisor preferences, Learn details of commuting in territory, Develop advanced skills using mapping software, Develop advanced skills using risk management software, Become proficient in inspection management system (RCT), Become proficient in policy system (Diamond), Document contacts, Create calendar appointments, Gather information", "teamCollaboration" : "Interact with Territory Advisors; Interact with agents; Interact with policyholders/representatives", "domainKnowledge" : "Risk Management; Insurance industry", "domainList" : [ "risk-management", "insurance-industry" ], "domainSpecificKnowledge" : [ "Risk Management", "Insurance industry" ], "toolProficiency" : [ "RCT", "Diamond" ], "communicationSkills" : "Professional written communications; Telephone demeanor", "documentationSkills" : "Documenting contacts; Gathering information", "continuousLearning" : "Lifelong learning approach; Tools and training", "problemSolvingSkills" : "Flexible problem solving; Adaptable problem solving", "qualificationsBasic" : "Above average ability to communicate, Rapidly learn geographies, Develop advanced skills using mapping software, Develop advanced skills using risk management software, Proficient in inspection management system (RCT), Proficient in policy system (Diamond), Excellent organizational skills, Excellent time management skills, Excellent multi-tasking skills, Well-spoken professional written communications, Assertive approach to obtain data from agents, Pleasant, positive and professional telephone demeanor, Flexible and adaptable problem solving", "qualificationsPreferred" : "Experience from another carrier, New to the insurance industry", "remoteFriendly" : false, "rawDescription" : "Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Start your journey with us Our Personal Lines department is currently seeking a Risk Management Scheduler. The Risk Management Scheduler is responsible for the efficiency and effectiveness of the Territory Advisor’s schedule. The scheduler interacts with policyholders or their representatives, agents and Territory Advisors. Representing Cincinnati to customers and managing calendars to set appointments, the scheduler must have an above average ability to communicate and rapidly learn geographies. The pay range for this position is $14.00-$24.00 hourly. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be ready to: · Efficiently manage/coordinate Territory Advisor’s appointment schedule · Interact with Territory Advisors, agents, policyholders/representatives to schedule appointments and collect basic information appropriate for Risk Management · Schedule according to Territory Advisor preferences · Learn the details of commuting in the territory being served · Develop advanced skills using mapping and risk management software · Become proficient in the inspection management system (RCT) and policy system (Diamond) for documenting contacts, creating calendar appointments and gathering information · Professional discretion regarding high profile clients Be equipped with: · Excellent organizational, time management and multi-tasking skills · Well-spoken and professional written communications · Strong communication and interpersonal skills · Quickly learn details about the areas where schedules are coordinated · Assertive approach to obtain data from agents · Pleasant, positive and professional telephone demeanor · Flexible and adaptable problem solving · Proficient with technology Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages. Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices . 164987", "summaryDescription" : "Risk Management Scheduler at The Cincinnati Insurance Companies. Skills: Schedule management, Appointment setting, Information documentation. Manage/coordinate Territory Advisor’s appointment schedule. Interact with Territory Advisors", "createdAt" : "2026-06-14T19:16:49.312", "lastUpdated" : "2026-06-16T04:31:35.123", "ingestTimestamp" : "2026-06-14T19:16:49.312", "mongoId" : "6a0b08221663d49372ecddb3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 29120, "salaryAnnualMax" : 49920, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Geographic learning", "Information gathering", "Schedule management", "Appointment setting", "Information documentation", "Time management", "Multi-tasking", "Problem solving", "Risk Management", "Insurance industry", "RCT", "Diamond" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa591", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the US technology industry, adjusted for mid-seniority and remote work." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T10:58:59.531", "fingerprint" : "22b2268d93a07dbebde3666b6a5cbce6bf4d3580ec6f122fcabcb46aacad3b24", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/1d3b1635-3432-4aae-814b-6c5a7240d0ed/apply", "externalId" : "1d3b1635-3432-4aae-814b-6c5a7240d0ed", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Operational metrics" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness" ], "softSkillsList" : [ "Cross-functional communication" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Content freshness", "level" : "intermediate" }, { "name" : "Search effectiveness", "level" : "intermediate" }, { "name" : "Coverage gaps", "level" : "intermediate" }, { "name" : "Onboarding effectiveness", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Cross-functional communication" } ], "majorSkills" : "Knowledge management, Information architecture, Content strategy, Process management", "majorSkillsList" : [ "Knowledge management", "Information architecture", "Content strategy", "Process management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with leaders, Ensure knowledge translated, Define key metrics, Track key metrics, Act as coordination point, Manage knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years experience, Audit, restructure, improve knowledge systems, Work with ambiguity, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Information architecture, Content strategy, Process management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:55:12.132", "createdAt" : "2026-06-15T10:55:12.132", "lastUpdated" : "2026-06-16T10:58:59.531", "ingestTimestamp" : "2026-06-16T03:20:55.749", "mongoId" : "6a30511af292fd229cefa591", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness", "Cross-functional communication", "Knowledge management", "Information architecture", "Content strategy", "Process management", "Program management", "Documentation standards", "Content lifecycle frameworks", "Operational metrics", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5ac", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in India, adjusted for mid-seniority and the technology industry." }, "location" : "India", "locations" : [ "India" ], "timestamp" : "2026-06-16T11:08:33.115", "fingerprint" : "ff3a91cb13541646f05523ec666050f575bc0123a7a7a8c057ee0b997098c966", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/b5fd3b2a-9fb2-4510-a63a-fbbbeb6f8376/apply", "externalId" : "b5fd3b2a-9fb2-4510-a63a-fbbbeb6f8376", "industryFunction" : { }, "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "remote" } ], "locationText" : "India", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Metrics definition" ], "hardSkillsList" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria" ], "hardSkills" : [ { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" } ], "majorSkills" : "Knowledge ecosystem mapping, Information architecture design, Documentation standards definition, Knowledge capture methods", "majorSkillsList" : [ "Knowledge ecosystem mapping", "Information architecture design", "Documentation standards definition", "Knowledge capture methods" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected across documentation, Ensure updates reflected across workflows, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting frontline, Identify recurring errors affecting frontline, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track content freshness, Track search effectiveness, Track coverage gaps, Track onboarding effectiveness, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge ecosystem mapping, Information architecture design, Documentation standards definition, Knowledge capture methods. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:54:32.053", "createdAt" : "2026-06-15T10:54:32.053", "lastUpdated" : "2026-06-16T11:08:33.115", "ingestTimestamp" : "2026-06-16T03:23:20.386", "mongoId" : "6a30511af292fd229cefa5ac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge ecosystem mapping", "Information architecture design", "Documentation standards definition", "Knowledge capture methods", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Metrics definition", "Trust and Safety", "Platform integrity" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa59e", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Canada, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Canada", "locations" : [ "Canada" ], "timestamp" : "2026-06-16T11:20:03.138", "fingerprint" : "3bdfce6e49fb74eb27a5cd177bf58a4d55cee791b7cf6607a362d033bab1835b", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/6ee2ccb6-b078-4be3-b467-439bd8676ad2/apply", "externalId" : "6ee2ccb6-b078-4be3-b467-439bd8676ad2", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity; Policy documentation; Compliance documentation; Operations documentation", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity", "policy-documentation", "compliance-documentation", "operations-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gap metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management, 3–5 years content strategy, 3–5 years program management, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:53:12.988", "createdAt" : "2026-06-15T10:53:12.988", "lastUpdated" : "2026-06-16T11:20:03.138", "ingestTimestamp" : "2026-06-16T03:24:55.121", "mongoId" : "6a30511af292fd229cefa59e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa595", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 140000.0, "max" : 220000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Brazil, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Brazil", "locations" : [ "Brazil" ], "timestamp" : "2026-06-16T12:06:16.014", "fingerprint" : "6d1789ee9dd0cb45459fe523addf08bb8842a6ef04d5e9c5c7c0a1198e7f30f0", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/38533abc-88e2-4111-81bf-858d0e92d4f3/apply", "externalId" : "38533abc-88e2-4111-81bf-858d0e92d4f3", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Brazil", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Cross-functional communication", "Analytical mindset" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Track key metrics", "Capture tacit knowledge", "Capture undocumented knowledge" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define templates", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates are reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; 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Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. 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Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. 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Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:51:30.743", "createdAt" : "2026-06-15T10:51:30.743", "lastUpdated" : "2026-06-16T12:36:24.423", "ingestTimestamp" : "2026-06-16T03:22:19.696", "mongoId" : "6a30511af292fd229cefa5b7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem mapping", "Information architecture design", "Documentation governance", "Knowledge capture methods", "Content review", "Lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Operational metrics", "Trust and Safety", "Platform integrity" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a1", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Germany, adjusted for mid-seniority and the technology industry." }, "location" : "Germany", "locations" : [ "Germany" ], "timestamp" : "2026-06-16T11:57:37.668", "fingerprint" : "80f32d27af5c7e8523314bedc559cf4ffd908c7f3a64cc722532dcbfe43b7f76", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/85442dc0-ff7e-40fc-8b91-a7e3e9580784/apply", "externalId" : "85442dc0-ff7e-40fc-8b91-a7e3e9580784", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Germany", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge ecosystem audit", "Knowledge base maintenance", "Content review", "Lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge ecosystem audit", "level" : "intermediate" }, { "name" : "Knowledge base maintenance", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates are reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain health of knowledge base, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; 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Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:51:03.221", "createdAt" : "2026-06-15T10:51:03.221", "lastUpdated" : "2026-06-16T11:57:37.668", "ingestTimestamp" : "2026-06-16T03:21:57.389", "mongoId" : "6a30511af292fd229cefa5a1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem audit", "Knowledge base maintenance", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b5", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in France, adjusted for mid-seniority and the technology industry." }, "location" : "France", "locations" : [ "France" ], "timestamp" : "2026-06-16T14:55:29.313", "fingerprint" : "4103653868f8a7e4360cd83f2c70f37332b4b8e837b154572bb2038d2139c111", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/f6a371cc-336b-4ba4-957d-43d4833a19bd/apply", "externalId" : "f6a371cc-336b-4ba4-957d-43d4833a19bd", "industryFunction" : { }, "structuredLocations" : [ { "country" : "France", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "France", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Quality criteria", "Knowledge capture", "Content lifecycle", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Knowledge management", "level" : "intermediate" }, { "name" : "Content strategy", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected downstream, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting execution, Identify recurring errors affecting execution, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Proven ability to audit knowledge systems, Proven ability to restructure knowledge systems, Proven ability to improve knowledge systems, Capability to work with ambiguity, Capability to work with incomplete information, Capability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Analytical mindset, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit existing knowledge ecosystem. 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Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:50:06.937", "createdAt" : "2026-06-15T10:50:06.937", "lastUpdated" : "2026-06-16T11:58:03.212", "ingestTimestamp" : "2026-06-16T03:23:13.693", "mongoId" : "6a30511af292fd229cefa598", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Content freshness metrics", "Search effectiveness metrics", "Coverage gap metrics", "Onboarding effectiveness metrics", "Knowledge management", "Content strategy", "Program management", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa58f", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Ireland, adjusted for mid-seniority and remote work in the technology industry." }, "location" : "Ireland", "locations" : [ "Ireland" ], "timestamp" : "2026-06-16T12:41:47.071", "fingerprint" : "4b96dd9636283359f3dc257ff0849352b02787de484105596846806480b59b33", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/169ab821-f9e2-487c-8dd8-288c5d8c6066/apply", "externalId" : "169ab821-f9e2-487c-8dd8-288c5d8c6066", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Ireland", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Ireland", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture design", "Documentation standards definition", "Content lifecycle management", "Knowledge capture methods", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation standards definition", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge capture methods", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source updates reflected, Develop methods to capture knowledge, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; 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Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:49:41.804", "createdAt" : "2026-06-15T10:49:41.804", "lastUpdated" : "2026-06-16T12:41:47.071", "ingestTimestamp" : "2026-06-16T03:22:03.039", "mongoId" : "6a30511af292fd229cefa58f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Information architecture design", "Documentation standards definition", "Content lifecycle management", "Knowledge capture methods", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa594", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the Technology industry in the Netherlands, adjusted for mid-seniority and onsite work mode." }, "location" : "Netherlands", "locations" : [ "Netherlands" ], "timestamp" : "2026-06-16T12:54:42.107", "fingerprint" : "4315ebd04087030047ace80e245a6c74f045f1c37d2d1424d9ba536d4eb358d3", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/35fe94b9-1e05-4c46-8566-866fbe591462/apply", "externalId" : "35fe94b9-1e05-4c46-8566-866fbe591462", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Netherlands", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Netherlands", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Identify knowledge gaps", "Identify inconsistencies", "Identify outdated documentation", "Identify conflicting documentation", "Structure knowledge", "Store knowledge", "Access knowledge", "Govern knowledge", "Define documentation standards", "Define templates", "Define versioning 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"Program management", "Information architecture" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify gaps in knowledge ecosystem, Identify inconsistencies in knowledge ecosystem, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops with QA teams, Build feedback loops with operational teams, Maintain long-term health of knowledge base, Conduct regular audits of knowledge base, Conduct content reviews, Manage lifecycle of knowledge base, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated into practice, Define key metrics, Track key metrics, Act as central coordination point for knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Work with SMEs; Feedback loops with QA; Feedback loops with operational teams; Knowledge flow across teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity; Policy documentation; Compliance documentation; Operations documentation", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity", "policy-documentation", "compliance-documentation", "operations-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Identify gaps; Identify inconsistencies; Identify outdated documentation; Identify conflicting documentation; Analytical mindset", "specialRequirements" : "Operate independently, Manage competing priorities", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Proven ability to audit knowledge systems, Proven ability to restructure knowledge systems, Proven ability to improve knowledge systems, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Analytical mindset, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit existing knowledge ecosystem. 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strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge governance", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge governance", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge metrics", "level" : "intermediate" }, { "name" : "Content freshness", "level" : "intermediate" }, { "name" : "Search effectiveness", "level" : "intermediate" }, { "name" : "Coverage 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knowledge lifecycle, Translate knowledge into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:48:19.078", "createdAt" : "2026-06-15T10:48:19.078", "lastUpdated" : "2026-06-16T13:25:03.631", "ingestTimestamp" : "2026-06-16T03:21:15.923", "mongoId" : "6a30511af292fd229cefa5b4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge governance", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a2", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Italy, adjusted for mid-seniority and the technology industry." }, "location" : "Italy", "locations" : [ "Italy" ], "timestamp" : "2026-06-16T10:56:04.894", "fingerprint" : "96a9ef01ff51cf762122c7cd27af8039c8fecffdae4537f8bbba44073a95a775", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/8b0d1df8-3e4e-4e88-9f55-040ea49ad822/apply", "externalId" : "8b0d1df8-3e4e-4e88-9f55-040ea49ad822", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Italy", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Italy", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge ecosystem auditing", "Information architecture design", "Documentation standards definition", "Content quality criteria", "Knowledge dependencies tracking", "Tacit knowledge capture", "Feedback loop development", "Content review", "Lifecycle management", "Knowledge translation", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge ecosystem auditing", "level" : "intermediate" }, { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation standards definition", "level" : "intermediate" }, { "name" : "Content quality criteria", "level" : "intermediate" }, { "name" : "Knowledge dependencies tracking", "level" : "intermediate" }, { "name" : "Tacit knowledge capture", "level" : "intermediate" }, { "name" : "Feedback loop development", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge translation", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. 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Global teams; Distributed teams; Trust and Safety teams; QA teams; Operational teams; Training leaders; Operational leaders", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify gaps; Identify inconsistencies; Identify errors", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:46:01.197", "createdAt" : "2026-06-15T10:46:01.197", "lastUpdated" : "2026-06-16T10:58:59.531", "ingestTimestamp" : "2026-06-16T03:21:55.996", "mongoId" : "6a30511af292fd229cefa5a9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Content lifecycle management", "Metrics definition", "Content governance", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5aa", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 600000.0, "max" : 950000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Mexico City, Mexico, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Mexico", "locations" : [ "Mexico" ], "timestamp" : "2026-06-16T12:43:31.823", "fingerprint" : "a2a530602348065541386443a84e06d438ad0676c6ab1b36ec64ee11e6b2a955", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/a8f19af1-12fc-4d25-8008-541b43f8492e/apply", "externalId" : "a8f19af1-12fc-4d25-8008-541b43f8492e", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Mexico", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Mexico", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Process improvement", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Process improvement" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams; QA teams; Operational teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify inconsistencies; Identify risks; Identify operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Process improvement. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:45:27.732", "createdAt" : "2026-06-15T10:45:27.732", "lastUpdated" : "2026-06-16T12:43:31.823", "ingestTimestamp" : "2026-06-16T03:22:52.618", "mongoId" : "6a30511af292fd229cefa5aa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Process improvement", "Program management", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b1", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in South Africa, adjusted for mid-seniority and the technology industry." }, "location" : "South Africa", "locations" : [ "South Africa" ], "timestamp" : "2026-06-16T11:29:14.495", "fingerprint" : "4a97df4d3dab8a411ed4a8e196b1f3783150dc32e1c0effdf98fa052f6ffbadb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/e9094081-a2af-4755-b630-d319efd8c918/apply", "externalId" : "e9094081-a2af-4755-b630-d319efd8c918", "industryFunction" : { }, "structuredLocations" : [ { "country" : "South Africa", "continent" : "af", "workMode" : "remote" } ], "locationText" : "South Africa", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Translate knowledge into practice, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate knowledge flow", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity; Policy documentation; Compliance documentation; Operational documentation", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity", "policy-documentation", "compliance-documentation", "operational-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "problemSolvingSkills" : "Analytical mindset", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:43:32.628", "createdAt" : "2026-06-15T10:43:32.628", "lastUpdated" : "2026-06-16T11:29:14.495", "ingestTimestamp" : "2026-06-16T03:24:41.047", "mongoId" : "6a30511af292fd229cefa5b1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa58b", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Australia, adjusted for mid-seniority and the technology industry." }, "location" : "Australia", "locations" : [ "Australia" ], "timestamp" : "2026-06-16T14:58:03.358", "fingerprint" : "81453501324530206337f4870579c525b8f72eb8af91809c7723238cd84aaa13", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/102e48e7-86eb-41ef-9241-c029954d07fc/apply", "externalId" : "102e48e7-86eb-41ef-9241-c029954d07fc", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content review", "Lifecycle management" ], "softSkillsList" : [ "Analytical mindset" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical mindset" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Identify gaps; Identify inconsistencies; Identify errors; Analytical mindset", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:42:48.678", "createdAt" : "2026-06-15T10:42:48.678", "lastUpdated" : "2026-06-16T14:58:03.358", "ingestTimestamp" : "2026-06-16T03:21:11.796", "mongoId" : "6a30511af292fd229cefa58b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content review", "Lifecycle management", "Analytical mindset", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a4", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 1000000.0, "max" : 1600000.0, "currency" : "TRY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist in the Technology industry in Turkey, adjusted for mid-seniority and remote work." }, "location" : "Turkey", "locations" : [ "Turkey" ], "timestamp" : "2026-06-16T11:18:07.201", "fingerprint" : "e867abcdc8c49aa17c973a51dd81d2b9dd98ad7b03fe5bfba3ad225c6444ebb6", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/9b494053-cc05-4541-bc04-31b9da7a1f42/apply", "externalId" : "9b494053-cc05-4541-bc04-31b9da7a1f42", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Turkey", "continent" : "as", "workMode" : "remote" } ], "locationText" : "Turkey", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting frontline, Identify recurring errors affecting frontline, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Ability to operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:41:03.109", "createdAt" : "2026-06-15T10:41:03.109", "lastUpdated" : "2026-06-16T11:18:07.201", "ingestTimestamp" : "2026-06-16T03:23:55.441", "mongoId" : "6a30511af292fd229cefa5a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Trust and Safety", "Platform integrity" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30511af292fd229cefa5af", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 220000.0, "max" : 325000.0, "currency" : "AED", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the Technology industry in the United Arab Emirates, adjusted for mid-seniority and remote work." }, "location" : "United Arab Emirates", "locations" : [ "United Arab Emirates" ], "timestamp" : "2026-06-16T14:43:05.614", "fingerprint" : "9af3ce15c8e0b63fc16e202436e30e881b4ead6b967747a2a7ddf0520c634b00", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/dbc83507-e8d2-450c-b3f6-9f243b846a94/apply", "externalId" : "dbc83507-e8d2-450c-b3f6-9f243b846a94", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Arab Emirates", "continent" : "as", "workMode" : "remote" } ], "locationText" : "United Arab Emirates", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Key metrics definition", "Key metrics tracking", "Knowledge flow coordination" ], "hardSkillsList" : [ "Knowledge mapping", "Content governance", "Knowledge audits", "Content lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Content governance", "level" : "intermediate" }, { "name" : "Knowledge audits", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translation into practice, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation templates; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:40:26.542", "createdAt" : "2026-06-15T10:40:26.542", "lastUpdated" : "2026-06-16T14:43:05.614", "ingestTimestamp" : "2026-06-16T03:22:23.132", "mongoId" : "6a30511af292fd229cefa5af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Content governance", "Knowledge audits", "Content lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Key metrics definition", "Key metrics tracking", "Knowledge flow coordination", "Trust and Safety", "Platform integrity" ], "skillCount" : 24, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa596", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 90000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Belgium, adjusted for the technology industry and mid-seniority level." }, "location" : "Belgium", "locations" : [ "Belgium" ], "timestamp" : "2026-06-16T12:43:37.259", "fingerprint" : "ad974003f32953415ebe9e151bb4360b3ccdb65543d4c2223a5e2cbb46f53e0c", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/3a44dac2-ce49-479f-84ca-2a1fee5c0975/apply", "externalId" : "3a44dac2-ce49-479f-84ca-2a1fee5c0975", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Belgium", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Belgium", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Quality criteria", "Knowledge capture", "Content lifecycle" ], "hardSkillsList" : [ "Knowledge mapping", "Information governance", "Content review", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Information governance", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Build feedback loops, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Influence senior stakeholders; Partner with training leaders; Partner with operational leaders; Work with distributed teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity; Policy documentation; Compliance documentation; Operational documentation", "domainList" : [ "trust-and-safety", "platform-integrity", "policy-documentation", "compliance-documentation", "operational-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify gaps; Identify inconsistencies; Identify outdated documentation; Identify conflicting documentation; Identify knowledge gaps; Identify recurring errors", "specialRequirements" : "Operate independently, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:39:44.821", "createdAt" : "2026-06-15T10:39:44.821", "lastUpdated" : "2026-06-16T12:43:37.259", "ingestTimestamp" : "2026-06-16T03:22:46.922", "mongoId" : "6a30511af292fd229cefa596", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Information governance", "Content review", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Quality criteria", "Knowledge capture", "Content lifecycle", "Trust and Safety", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa59f", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 200000.0, "max" : 350000.0, "currency" : "SAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist in Knowledge Management in Saudi Arabia, adjusted for mid-seniority and the technology industry." }, "location" : "Saudi Arabia", "locations" : [ "Saudi Arabia" ], "timestamp" : "2026-06-16T12:17:45.938", "fingerprint" : "1b71590e2131e945445a3ba68adedc53c0bdc7bdee4739d0180d37da381cb2f0", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/7c00752f-c34b-44f8-af82-446d141494a5/apply", "externalId" : "7c00752f-c34b-44f8-af82-446d141494a5", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Saudi Arabia", "continent" : "as", "workMode" : "remote" } ], "locationText" : "Saudi Arabia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Metrics definition", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria" ], "hardSkills" : [ { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Process improvement", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Process improvement" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected downstream, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Distributed teams; Trust and Safety teams; QA teams; Operational teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Process improvement. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:39:22.006", "createdAt" : "2026-06-15T10:39:22.006", "lastUpdated" : "2026-06-16T12:17:45.938", "ingestTimestamp" : "2026-06-16T03:21:29.015", "mongoId" : "6a30511af292fd229cefa59f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge management", "Content strategy", "Information architecture", "Process improvement", "Program management", "Content lifecycle management", "Metrics definition", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30511af292fd229cefa5b0", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 240000.0, "max" : 360000.0, "currency" : "ILS", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Israel, adjusted for mid-seniority and the technology industry." }, "location" : "Israel", "locations" : [ "Israel" ], "timestamp" : "2026-06-16T11:35:56.832", "fingerprint" : "346f22425dca1af3aa67f01eff220049d77d587b69a8650ddf8dafd50c29c456", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/e321e22a-1cdc-4951-8b67-2ed960dd5f43/apply", "externalId" : "e321e22a-1cdc-4951-8b67-2ed960dd5f43", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Israel", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "Israel", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Metrics definition", "Content review" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Content freshness tracking", "level" : "intermediate" }, { "name" : "Search effectiveness tracking", "level" : "intermediate" }, { "name" : "Coverage gaps tracking", "level" : "intermediate" }, { "name" : "Onboarding effectiveness tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Process improvement", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Process improvement" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates are reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Ensure updates reflected downstream; Translate knowledge into practice", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Process improvement. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:38:32.239", "createdAt" : "2026-06-15T10:38:32.239", "lastUpdated" : "2026-06-16T11:35:56.832", "ingestTimestamp" : "2026-06-16T03:21:27.396", "mongoId" : "6a30511af292fd229cefa5b0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge management", "Content strategy", "Information architecture", "Process improvement", "Program management", "Documentation standards", "Content lifecycle frameworks", "Metrics definition", "Content review", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b2", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 550000.0, "max" : 750000.0, "currency" : "SEK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Sweden, adjusted for mid-seniority and the technology industry." }, "location" : "Sweden", "locations" : [ "Sweden" ], "timestamp" : "2026-06-16T14:56:49.104", "fingerprint" : "68ddc05e895eacf9cf82cac991929caab6159ef11b751bfa218fa8e16e9c4dfe", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/ebe54d0b-2f7e-48f8-9c05-74455b66ca80/apply", "externalId" : "ebe54d0b-2f7e-48f8-9c05-74455b66ca80", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Sweden", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Sweden", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination" ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting execution, Identify recurring errors affecting execution, Maintain long-term health of knowledge base, Conduct regular audits, Conduct content reviews, Conduct lifecycle management, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Central coordination point; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:38:06.968", "createdAt" : "2026-06-15T10:38:06.968", "lastUpdated" : "2026-06-16T14:56:49.104", "ingestTimestamp" : "2026-06-16T03:22:33.112", "mongoId" : "6a30511af292fd229cefa5b2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination", "Trust and Safety", "Platform integrity" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b3", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Austria, adjusted for mid-seniority and the technology industry." }, "location" : "Austria", "locations" : [ "Austria" ], "timestamp" : "2026-06-16T12:05:14.405", "fingerprint" : "ba00e60746dccb27b8ec4059e37bdc0eff2a9480eb5e9b9471920b3e3d4c4d9d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/ee479bb8-defe-4800-ae39-46641b566de7/apply", "externalId" : "ee479bb8-defe-4800-ae39-46641b566de7", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Austria", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Quality criteria", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge capture", "Content review" ], "hardSkills" : [ { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting execution, Identify recurring errors affecting execution, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:37:42.292", "createdAt" : "2026-06-15T10:37:42.292", "lastUpdated" : "2026-06-16T12:05:14.405", "ingestTimestamp" : "2026-06-16T03:23:35.611", "mongoId" : "6a30511af292fd229cefa5b3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge capture", "Content review", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Quality criteria", "Lifecycle management", "Metrics definition", "Metrics tracking", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30511af292fd229cefa593", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 140000.0, "max" : 210000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Specialist, Knowledge Management in Poland, adjusted for mid-seniority and the technology industry." }, "location" : "Poland", "locations" : [ "Poland" ], "timestamp" : "2026-06-16T10:47:51.785", "fingerprint" : "420e500fbd713ec2de4d4537bd50677a5ba298548abb379bca06b18234969d1a", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/349554fd-33c8-4733-9a20-c290ca784585/apply", "externalId" : "349554fd-33c8-4733-9a20-c290ca784585", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Poland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Poland", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle", "Knowledge capture", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Audit documentation", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Track key metrics" ], "hardSkills" : [ { "name" : "Audit documentation", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Work with distributed teams; Coordinate knowledge flow", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Proven ability to audit knowledge systems, Proven ability to restructure knowledge systems, Proven ability to improve knowledge systems, Capability to work with ambiguity, Capability to work with incomplete information, Capability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Analytical mindset, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:37:17.340", "createdAt" : "2026-06-15T10:37:17.340", "lastUpdated" : "2026-06-16T10:47:51.785", "ingestTimestamp" : "2026-06-16T03:24:23.247", "mongoId" : "6a30511af292fd229cefa593", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Audit documentation", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Track key metrics", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle", "Knowledge capture", "Metrics definition", "Metrics tracking", "Trust and Safety", "Platform integrity" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa590", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 2.85E7, "max" : 4.25E7, "currency" : "CLP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Chile, adjusted for mid-seniority, full-time employment in the technology industry." }, "location" : "Chile", "locations" : [ "Chile" ], "timestamp" : "2026-06-16T11:42:26.650", "fingerprint" : "bd5c46cc0aa26a8b4dadfc7805cd99e616c014a58ecc1ecb25bccfe3c87d5c2d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/1caf9e4e-3b40-47d4-b89d-f2e15572af47/apply", "externalId" : "1caf9e4e-3b40-47d4-b89d-f2e15572af47", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Chile", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Chile", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Information architecture", "Knowledge governance" ], "hardSkills" : [ { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Knowledge governance", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods capture tacit knowledge, Develop methods capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Manage competing priorities", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience knowledge management, 3–5 years experience content strategy, 3–5 years experience program management, Audit, restructure, improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience Trust and Safety, Experience content moderation, Experience platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:36:28.030", "createdAt" : "2026-06-15T10:36:28.030", "lastUpdated" : "2026-06-16T11:42:26.650", "ingestTimestamp" : "2026-06-16T03:23:34.487", "mongoId" : "6a30511af292fd229cefa590", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Information architecture", "Knowledge governance", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Platform integrity" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa58a", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 38000.0, "max" : 58000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Greece, adjusted for mid-seniority, remote work, and the technology industry." }, "location" : "Greece", "locations" : [ "Greece" ], "timestamp" : "2026-06-16T12:21:05.647", "fingerprint" : "e6fe7ee6bad785aafa9cd2dae4f71575afe0a56c09b42f7977164af3ba7d6a4a", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/0eef2edb-6de0-42fb-ac6f-b48825ed6114/apply", "externalId" : "0eef2edb-6de0-42fb-ac6f-b48825ed6114", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Greece", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Greece", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Metrics definition", "Operational impact analysis" ], "hardSkillsList" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria" ], "softSkillsList" : [ "Cross-functional communication" ], "hardSkills" : [ { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Cross-functional communication" } ], "majorSkills" : "Knowledge ecosystem mapping, Information architecture design, Knowledge capture methods, Knowledge base maintenance", "majorSkillsList" : [ "Knowledge ecosystem mapping", "Information architecture design", "Knowledge capture methods", "Knowledge base maintenance" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting execution, Identify recurring errors affecting execution, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track content freshness, Track search effectiveness, Track coverage gaps, Track onboarding effectiveness, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate knowledge flow", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge ecosystem mapping, Information architecture design, Knowledge capture methods, Knowledge base maintenance. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:36:00.447", "createdAt" : "2026-06-15T10:36:00.447", "lastUpdated" : "2026-06-16T12:21:05.647", "ingestTimestamp" : "2026-06-16T03:21:53.639", "mongoId" : "6a30511af292fd229cefa58a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Cross-functional communication", "Knowledge ecosystem mapping", "Information architecture design", "Knowledge capture methods", "Knowledge base maintenance", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Content lifecycle management", "Metrics definition", "Operational impact analysis", "Trust and Safety", "Platform integrity" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5ae", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 475000.0, "max" : 725000.0, "currency" : "DKK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Denmark, adjusted for mid-seniority, technology industry, and onsite work mode." }, "location" : "Denmark", "locations" : [ "Denmark" ], "timestamp" : "2026-06-16T11:53:03.479", "fingerprint" : "c5794bff14c0fbcb42e8390c093cfe4ce4603c2adf2747ba37756b4145f36c0d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/d64747c0-a5eb-4ec2-a80e-7fbc3bfc0fa3/apply", "externalId" : "d64747c0-a5eb-4ec2-a80e-7fbc3bfc0fa3", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Denmark", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Denmark", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Quality criteria", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge ecosystem audit", "Knowledge ecosystem mapping", "Information architecture design", "Documentation standards definition", "Versioning rules definition", "Lifecycle policies definition", "Quality criteria definition", "Knowledge capture methods", "Feedback loop development", "Content review", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Knowledge ecosystem audit", "level" : "intermediate" }, { "name" : "Knowledge ecosystem mapping", "level" : "intermediate" }, { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation standards definition", "level" : "intermediate" }, { "name" : "Versioning rules definition", "level" : "intermediate" }, { "name" : "Lifecycle policies definition", "level" : "intermediate" }, { "name" : "Quality criteria definition", "level" : "intermediate" }, { "name" : "Knowledge capture methods", "level" : "intermediate" }, { "name" : "Feedback loop development", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Build feedback loops, Maintain health of knowledge base, Partner with training leaders, Partner with operational leaders, Define key metrics, Track key metrics, Act as central coordination point", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify inconsistencies; Identify risks; Identify operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:35:33.182", "createdAt" : "2026-06-15T10:35:33.182", "lastUpdated" : "2026-06-16T11:53:03.479", "ingestTimestamp" : "2026-06-16T03:23:32.094", "mongoId" : "6a30511af292fd229cefa5ae", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem audit", "Knowledge ecosystem mapping", "Information architecture design", "Documentation standards definition", "Versioning rules definition", "Lifecycle policies definition", "Quality criteria definition", "Knowledge capture methods", "Feedback loop development", "Content review", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Quality criteria", "Lifecycle management", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 24, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30511af292fd229cefa5b6", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Bulgaria, adjusted for mid-seniority, technology industry, and remote work." }, "location" : "Bulgaria", "locations" : [ "Bulgaria" ], "timestamp" : "2026-06-16T11:55:09.057", "fingerprint" : "70ba8f4da780feeb4969fe39c4fa486260f461b54cd5a5c4c41a7d536dfebc6d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/f93e6fea-0022-4e1b-9d0c-6ed463a7d7ea/apply", "externalId" : "f93e6fea-0022-4e1b-9d0c-6ed463a7d7ea", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle", "Metrics definition", "Content governance" ], "hardSkillsList" : [ "Knowledge mapping", "Content auditing", "Content structuring", "Content quality assessment", "Knowledge capture", "Feedback loop development", "Content review", "Content lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content structuring", "level" : "intermediate" }, { "name" : "Content quality assessment", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Feedback loop development", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates are reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated into practice, Define key metrics, Track content freshness metrics, Track search effectiveness metrics, Track coverage gap metrics, Track onboarding effectiveness metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify inconsistencies; Identify risks; Identify operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:35:07.583", "createdAt" : "2026-06-15T10:35:07.583", "lastUpdated" : "2026-06-16T11:55:09.057", "ingestTimestamp" : "2026-06-16T03:21:25.259", "mongoId" : "6a30511af292fd229cefa5b6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Content auditing", "Content structuring", "Content quality assessment", "Knowledge capture", "Feedback loop development", "Content review", "Content lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Content lifecycle", "Metrics definition", "Content governance", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a6", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 33000.0, "max" : 48000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Croatia, adjusted for mid-seniority, technology industry, and onsite work mode." }, "location" : "Croatia", "locations" : [ "Croatia" ], "timestamp" : "2026-06-16T10:49:29.779", "fingerprint" : "6003dfecccb126fbb28dac45ea5822bfc34027e7c113ff8a1c5348905be141ed", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/9c57a7d7-3946-4137-bb2b-c280b5ccaf03/apply", "externalId" : "9c57a7d7-3946-4137-bb2b-c280b5ccaf03", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Croatia", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Croatia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture design", "Documentation standards definition", "Content lifecycle management" ], "hardSkills" : [ { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation standards definition", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Build feedback loops, Maintain knowledge base health, Partner with training leaders, Partner with operational leaders, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Policy documentation; Compliance documentation; Operational documentation", "domainList" : [ "trust-and-safety", "policy-documentation", "compliance-documentation", "operational-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Policy documentation", "Compliance documentation", "Operational documentation" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:34:41.590", "createdAt" : "2026-06-15T10:34:41.590", "lastUpdated" : "2026-06-16T10:49:29.779", "ingestTimestamp" : "2026-06-16T03:21:11.805", "mongoId" : "6a30511af292fd229cefa5a6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Information architecture design", "Documentation standards definition", "Content lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Trust and Safety", "Policy documentation", "Compliance documentation", "Operational documentation" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa59a", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Luxembourg, Luxembourg, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Luxembourg", "locations" : [ "Luxembourg" ], "timestamp" : "2026-06-16T11:43:26.034", "fingerprint" : "79c50de482d88b8e8132d31daf87748bfa55b6b66646927b97d365f0deb93d57", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/64bfaae3-302a-4b83-b414-688e29330ef2/apply", "externalId" : "64bfaae3-302a-4b83-b414-688e29330ef2", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Luxembourg", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Luxembourg", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness metrics", "Search effectiveness metrics", "Coverage gaps metrics", "Onboarding effectiveness metrics", "Knowledge flow coordination" ], "hardSkills" : [ { "name" : "Knowledge management", "level" : "intermediate" }, { "name" : "Content strategy", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge dependencies", "level" : "intermediate" }, { "name" : "Tacit knowledge capture", "level" : "intermediate" }, { "name" : "Undocumented knowledge capture", "level" : "intermediate" }, { "name" : "Feedback loops", "level" : "intermediate" }, { "name" : "Content reviews", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge translation", "level" : "intermediate" }, { "name" : "Content freshness metrics", "level" : "intermediate" }, { "name" : "Search effectiveness metrics", "level" : "intermediate" }, { "name" : "Coverage gaps metrics", "level" : "intermediate" }, { "name" : "Onboarding effectiveness metrics", "level" : "intermediate" }, { "name" : "Knowledge flow coordination", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track content freshness, Track search effectiveness, Track coverage gaps, Track onboarding effectiveness, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:34:11.485", "createdAt" : "2026-06-15T10:34:11.485", "lastUpdated" : "2026-06-16T11:43:26.034", "ingestTimestamp" : "2026-06-16T03:21:03.946", "mongoId" : "6a30511af292fd229cefa59a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness metrics", "Search effectiveness metrics", "Coverage gaps metrics", "Onboarding effectiveness metrics", "Knowledge flow coordination", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Trust and Safety", "Content moderation", "Platform integrity" ], "skillCount" : 26, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "senior specialist third party risk management jobs", "metadata" : { "title" : "senior specialist third party risk management" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 187553, "totalPages" : 3752, "hasNext" : true, "hasPrevious" : false } }

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