{ "count" : 64904, "data" : [ { "id" : "6a2ca42074d8ee00a09b010d", "title" : "Queue Manager", "company" : "Boxxe Group", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Queue Manager in Hemel Hempstead, United Kingdom, adjusted for the technology industry and company size." }, "location" : "Hemel Hempstead, England, United Kingdom", "locations" : [ "Hemel Hempstead", "England", "United Kingdom" ], "timestamp" : "2026-06-16T03:29:19.966", "fingerprint" : "bce0b20ceebea1e3c1612e644b901e26231f350df51778e57fd5a2e4f6863aaa", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/boxxe/jobs/4890165101", "externalId" : "4890165101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hemel Hempstead", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.7511784,-0.4725280" } ], "locationText" : "Hemel Hempstead, United Kingdom", "experienceLevel" : "Manager", "remoteFriendly" : false, "rawDescription" : "For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. Your Mission \uD83D\uDCAA The Queue Manager is responsible for overseeing the effective flow, prioritisation and resolution of tickets across the IT managed service operation, ensuring work is managed in line with ITIL practices. This new role supports service stability and customer satisfaction by maintaining queue health, improving process adherence, coordinating escalations and driving timely resolution of incidents and service requests What you’ll be doing \uD83C\uDFAF Monitor and manage service queues to ensure incidents, requests and tasks are prioritised and allocated in line with agreed service levels. Apply ITIL-aligned practices across Incident Management, Request Fulfilment, Problem Management and Major Incident support activities. Review ticket backlogs, ageing items and breached cases, taking corrective action to restore control and improve throughput. Coordinate with resolver groups, service desk analysts and technical teams to ensure accurate routing, timely updates and effective resolution. Support escalation management for high-priority or business-critical issues, ensuring clear communication and appropriate ownership. Maintain queue governance standards, including ticket quality, categorisation, prioritisation, documentation and closure accuracy. Produce and analyse queue performance reports, identifying trends, bottlenecks and improvement opportunities. Contribute to continual service improvement initiatives by recommending process, tooling and workflow enhancements. Help ensure compliance with SLAs, OLAs and internal operational procedures. Provide guidance and day-to-day support to analysts and coordinators on queue management best practice. Reduction in backlog volume and ageing tickets Improved SLA attainment and queue responsiveness Higher quality ticket handling and reduced reassignments Effective coordination during service peaks and priority incidents Demonstrable contribution to continual service improvement outcomes What experience we think you’ll need \uD83D\uDE80 Proven experience in an IT service desk, service operations or queue management role Good working knowledge of ITIL principles, particularly Incident, Request, Problem and Change practices Strong organisational skills with the ability to manage competing priorities in a fast-paced environment Experience using ITSM tools to manage ticket workflows, reporting and service performance. Strong attention to detail with a focus on data quality and process compliance Ability to analyse operational data and turn findings into practical improvements. Confident communicator able to work effectively with technical teams, stakeholders and customers Demonstrated ability to coordinate escalations and maintain control during peak demand periods ITIL Foundation certification preferred Relevant experience in IT support, service operations or service management environments Experience in managed services, enterprise IT or technical support environments would be advantageous As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.", "summaryDescription" : "Queue Manager at Boxxe Group", "postedDate" : "2026-06-14T20:17:01.137", "createdAt" : "2026-06-14T20:17:01.137", "lastUpdated" : "2026-06-16T03:29:19.966", "ingestTimestamp" : "2026-06-14T20:17:01.137", "mongoId" : "6a2ca42074d8ee00a09b010d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a64c074d8ee00a0627502", "title" : "Zendesk Technical Lead", "company" : "TELUS Digital", "industry" : "Digital Customer Experience", "salary" : { "min" : 123000.0, "max" : 166000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote, US", "locations" : [ "Remote, US" ], "certifications" : [ "Zendesk Professional Certification(s)" ], "timestamp" : "2026-06-14T04:29:55.381", "fingerprint" : "248b2d0eed8514d9f315591e7bab85b8bc3349f3b021495d672f3431935cf847", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/telus-digital/3b462195-cea2-432a-9888-e699ebf05894/application", "externalId" : "3b462195-cea2-432a-9888-e699ebf05894", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "Zendesk Suite, Zendesk Contact Center, AWS, REST APIs, Webhooks, Middleware, AWS services, Amazon Connect", "professionalSkills" : [ "System design", "Technical oversight", "Client consultation", "Quality assurance", "Project delivery", "Scope management", "Solution demonstrations" ], "hardSkillsList" : [ "Omni-channel routing", "Ticket lifecycles", "Integration architecture", "Contact center reporting", "Data consistency", "Technical specifications" ], "softSkillsList" : [ "Leadership", "Mentorship" ], "hardSkills" : [ { "name" : "Omni-channel routing", "level" : "intermediate" }, { "name" : "Ticket lifecycles", "level" : "intermediate" }, { "name" : "Integration architecture", "level" : "intermediate" }, { "name" : "Contact center reporting", "level" : "intermediate" }, { "name" : "Data consistency", "level" : "intermediate" }, { "name" : "Technical specifications", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentorship" } ], "majorSkills" : "Zendesk, Contact Center, AWS, CX solutions", "majorSkillsList" : [ "Zendesk", "Contact Center", "AWS", "CX solutions" ], "coreResponsibilities" : "Collaborate with Solution Architects to define system design, Create blueprints for IVR/Voice workflows, Create blueprints for omni-channel routing, Create blueprints for ticket lifecycles, Create blueprints for key integration points, Finalize Technical Design Document, Own Technical Design Document, Validate technical approach, Confirm technical architecture, Approve configuration changes, Approve custom application deployments, Drive complex technical issues to resolution, Provide strategic technical oversight, Provide mentorship to engineers, Provide support to engineers, Serve as primary technical consultant to clients, Lead discovery sessions, Lead design workshops, Perform configuration reviews, Coordinate testing of agent experiences, Coordinate testing of customer experiences, Coordinate testing of business experiences, Review test cases, Validate test cases, Ensure clear communication between teams, Ensure continuous communication between teams, Identify scope creep, Identify potential technical blockers, Prevent cost leakages, Ensure solution is maintainable", "teamCollaboration" : "Technical project delivery team; Project Manager; Client; Solution Architects; Application Engineers; Quality Engineers", "projectManagementSkills" : [ "Project delivery" ], "domainKnowledge" : "Contact center solutions; CCaaS deployments; Omnichannel CX solutions; Zendesk Suite; Zendesk APIs; Zendesk platform; Zendesk Explore; AWS services; Amazon Connect; CCaaS solutions", "domainList" : [ "contact-center-solutions", "ccaas-deployments", "omnichannel-cx-solutions", "zendesk-suite", "zendesk-apis", "zendesk-platform", "zendesk-explore", "aws-services", "amazon-connect", "ccaas-solutions" ], "domainSpecificKnowledge" : [ "Contact center solutions", "CCaaS deployments", "Omnichannel CX solutions", "Zendesk Suite", "Zendesk APIs", "Zendesk platform", "Zendesk Explore", "AWS services", "Amazon Connect", "CCaaS solutions" ], "toolProficiency" : [ "Zendesk Explore" ], "communicationSkills" : "Client consultation; Discovery sessions; Design workshops", "problemSolvingSkills" : "Drive complex technical issues to resolution", "qualificationsBasic" : "5+ years experience in contact center solutions, 4+ years technical leadership or architect role for CCaaS deployments, Ability to design and build complex, scalable, and resilient omnichannel Customer Experience (CX) solutions leveraging the Zendesk Suite, Deep experience architecting and implementing integrations between Zendesk and external systems, Proficiency in contact center reporting, analytics, and data consistency, Ability to lead technical discovery, Provide solution demonstrations, Mentor junior staff, Translate high-level business requirements into detailed technical specifications", "qualificationsPreferred" : "Zendesk Professional Certification(s), Experience with Zendesk Gather, Experience leading migration projects from legacy platforms to Zendesk, Experience with AWS services, Amazon Connect implementations, Hands-on experience with other CCaaS solutions", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "WHO WE ARE Welcome to TELUS Digital where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences, all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. THE OPPORTUNITY The Zendesk Technical Lead is the senior technical authority for complex Zendesk implementations, specializing in the Zendesk Suite with a focus on Zendesk Contact Center powered by AWS. This role is responsible for leading the technical project delivery team, translating high-level business goals into robust, secure, and scalable technical designs leveraging the Zendesk platform and its associated APIs. RESPONSIBILITIES - Design & Architecture Governance: Collaborate with Solution Architects to define the end-to-end system design. Create blueprints for IVR/Voice workflows, omni-channel routing, ticket lifecycles, and key integration points. Finalize and own the Technical Design Document. - Technical Decision Authority: Validate and confirm the technical approach and architecture, ensuring alignment with best practices and client security requirements. Approve configuration changes, custom application deployments, and drive complex technical issues to resolution. - Team Leadership & Client Consultation: Provide strategic technical oversight, mentorship, and support to Application and Quality Engineers. Serve as the primary technical consultant to clients, leading discovery sessions, design workshops, and performing configuration reviews. - Quality Assurance Support: Coordinate with the Quality Engineer to ensure thorough testing of all agent, customer, and business experiences. Review and validate test cases, with focus on experiences. - Project Delivery Alignment: Ensure clear and continuous communication between the technical delivery team, the Project Manager, and the Client. Proactively identify scope creep and potential technical blockers to prevent cost leakages and ensure the final solution is easily maintainable by the client’s operations team. CAPABILITIES & EXPERIENCE - Experience: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience with 5+ years of experience in contact center solutions, with at least 4 years in a technical leadership or architect role for CCaaS deployments. - Architectural Design & Strategy: Proven ability to design and build complex, scalable, and resilient omnichannel Customer Experience (CX) solutions leveraging the Zendesk Suite - Integration Expertise: Deep experience architecting and implementing seamless integrations between Zendesk and external systems (e.g., CRM, WFM, ERP). This often involves REST APIs, Webhooks, middleware, and potentially AWS or Azure services. - Data & Reporting: Proficiency in contact center reporting, analytics, and ensuring data consistency across the platform, with a strong focus on using Zendesk Explore. - Consultative & Mentorship: Ability to lead technical discovery, provide solution demonstrations, mentor junior staff, and translate high-level business requirements into detailed technical specifications. PREFERRED QUALIFICATIONS - Zendesk Professional Certification(s) (e.g., Zendesk Certified Support Administrator, Zendesk Certified Developer). - Experience with Zendesk Gather (Community Forums) and connecting it to the core support experience. - Experience leading migration projects from legacy platforms (e.g., Salesforce Service Cloud, Five9, Genesys) to the Zendesk Suite. - Experience with AWS services (Lambda, Lex, Polly, S3, Kinesis, DynamoDB, etc.) and Amazon Connect implementations. - Hands-on experience with other CCaaS solutions is a strong asset EQUAL OPPORTUNITY EMPLOYER At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy https://www.telusdigital.com/privacy-policy.", "summaryDescription" : "Zendesk Technical Lead at TELUS Digital. Skills: Zendesk, Contact Center, AWS, CX solutions. Collaborate with Solution Architects to define system design. Create blueprints for IVR/Voice workflows", "postedDate" : "2026-06-11T17:28:23.167", "createdAt" : "2026-06-11T17:28:23.167", "lastUpdated" : "2026-06-14T04:29:55.381", "ingestTimestamp" : "2026-06-11T17:28:23.167", "mongoId" : "6a2a64c074d8ee00a0627502", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 123000, "salaryAnnualMax" : 166000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Omni-channel routing", "Ticket lifecycles", "Integration architecture", "Contact center reporting", "Data consistency", "Technical specifications", "Leadership", "Mentorship", "Zendesk", "Contact Center", "AWS", "CX solutions", "System design", "Technical oversight", "Client consultation", "Quality assurance", "Project delivery", "Scope management", "Solution demonstrations", "Contact center solutions", "CCaaS deployments", "Omnichannel CX solutions", "Zendesk Suite", "Zendesk APIs", "Zendesk platform", "Zendesk Explore", "AWS services", "Amazon Connect", "CCaaS solutions", "Zendesk Professional Certification(s)" ], "skillCount" : 30, "jobCategory" : "customer-service", "jobSubcategory" : "ccaas", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a3078d3f292fd229c02d03e", "title" : "Medical Monitor", "company" : "PSI CRO", "industry" : "Pharmaceuticals", "salary" : { "min" : 1.0E7, "max" : 1.5E7, "currency" : "JPY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Medical Monitor in Tokyo, Japan, adjusted for the Pharma industry and company size." }, "location" : "Tokyo, Tokyo, JP", "locations" : [ "Tokyo", "Tokyo", "JP" ], "timestamp" : "2026-06-16T12:07:45.625", "fingerprint" : "6bac6156ebe029b61eef7dee8a59a8017271b18b821f8d81b7419d8e192bd3b3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/PSICRO/744000132165556-medical-monitor", "externalId" : "744000132165556", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tokyo", "state" : "Tokyo", "country" : "Japan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "35.6812546,139.7667060" }, { "city" : "Osaka", "country" : "Japan", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "34.6937569,135.5014539" } ], "locationText" : "Tokyo, Tokyo, Japan; Osaka, Japan", "employmentType" : "FULL_TIME", "minimumEducation" : "Medical Doctor degree", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Medical matters", "Clinical development", "Scientific presentations", "Clinical data analysis", "Pharmacovigilance activities", "Program risk management", "Mitigation strategies", "Clinical development advisory", "Safety monitoring", "Regulatory compliance" ], "hardSkillsList" : [ "Medical monitoring", "Data analysis", "Risk mitigation", "Regulatory guidelines" ], "softSkillsList" : [ "Leadership", "Critical thinking", "Problem-solving" ], "hardSkills" : [ { "name" : "Medical monitoring", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Risk mitigation", "level" : "intermediate" }, { "name" : "Regulatory guidelines", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" }, { "name" : "Problem-solving" } ], "majorSkills" : "Medical monitoring, Clinical data analysis, Regulatory compliance", "majorSkillsList" : [ "Medical monitoring", "Clinical data analysis", "Regulatory compliance" ], "coreResponsibilities" : "Advise clients on medical matters, Advise project teams on medical matters, Advise sites on medical matters, Advise data safety monitoring boards on medical matters, Advise regulatory agencies on medical matters, Advise third-party vendors on medical matters, Collaborate with internal departments in preparation of clinical, Collaborate with internal departments in preparation of protocols, Collaborate with internal departments in preparation of investigator, Collaborate with internal departments in preparation of annual, Collaborate with internal departments in preparation of clinical, Collaborate with internal departments in preparation of manuscripts, Collaborate with internal departments in preparation of scientific, Review and analysis of clinical data, Ensure safety of study participants, Ensure reported data is accurate, Ensure reported data is complete, Ensure reported data is verifiable, Ensure trial conduct compliance with protocol, Address safety issues across study, Participate in bid defense meetings, Assist in Pharmacovigilance activities, Identify Program risks, Create mitigation strategies, Implement mitigation strategies, Organise clinical development advisory boards, Lead clinical development advisory boards, Organise safety monitoring boards, Lead safety monitoring boards, Ensure Study team compliance with local regulatory agencies, Ensure Study team compliance with ICH guidelines, Ensure Study team compliance with GCP guidelines, Review clinical documents, Sign off clinical documents", "teamCollaboration" : "International group; Internal departments; Study team; Colleagues at all levels", "domainKnowledge" : "Clinical research; Clinical trial conduct; ICH guidelines; GCP guidelines; Pharmacovigilance; Drug approval process", "domainList" : [ "clinical-research", "clinical-trial-conduct", "ich-guidelines", "gcp-guidelines", "pharmacovigilance", "drug-approval-process" ], "domainSpecificKnowledge" : [ "Clinical research", "Clinical trial conduct", "ICH guidelines", "GCP guidelines", "Pharmacovigilance", "Drug approval process" ], "toolProficiency" : [ "MS Office applications" ], "communicationSkills" : "Presentation skills; Communication skills", "documentationSkills" : "Clinical documentation; Scientific documentation", "problemSolvingSkills" : "Problem-solving skills; Critical thinking", "qualificationsBasic" : "Medical Doctor degree, Prior experience in Clinical Research, Familiar and comfortable with clinical concepts, practices and local regulations regarding clinical research trials, Ability to interact with and train clinical monitors and physician investigators, Build constructive, trusting and respectful relationships with colleagues at all levels within and outside the organization, Excellent leadership, communication, presentation, and organizational skills, Exercise sound critical thinking and problem-solving skills, Execute position responsibilities with minimal guidance, Proficiency with MS Office applications", "qualificationsPreferred" : "Board-certification in major therapeutic area, Experience with local health authority interactions leading to drug approval", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "PSI is a leading Contract Research Organization (CRO) with 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights our commitment to delivering high-quality, timely services across a broad spectrum of therapeutic indications. At PSI, we foster an environment where a diverse range of colleagues feel welcomed and valued. Our inclusive culture is a cornerstone of our success, enabling us to attract and retain top talent globally. We are not just about conducting clinical trials; we are about building a community where every team member has the opportunity to thrive and contribute to groundbreaking advancements in the pharmaceutical industry. As part of PSI's Medical Monitoring team, you will join our international group of medical professionals, build a career on the frontline of medical science and use your knowledge and expertise to help bring new medications to patients that need them. Full-time employment, Office location: Tokyo or Osaka Responsibilities: * Advise clients, project teams, sites, data safety monitoring boards, regulatory agencies and third-party vendors on medical matters * Collaborate with internal departments in the preparation of clinical development plans, protocols, investigator brochures, annual reports, clinical study reports, manuscripts, and different scientific presentations * Review and analysis of clinical data to ensure the safety of study participants in clinical studies * Ensure that the reported data is accurate, complete, and verifiable, and that the conduct of the trial is in compliance with the currently approved protocol/amendments * Address safety issues across the study from sites and the study team * Participate in bid defense meetings * Assist in Pharmacovigilance activities * Identify Program risks, and create and implement mitigation strategies with Clinical Operations * Ability to organise and lead clinical development advisory boards and safety monitoring boards * Ensure Study team compliance with local regulatory agencies, ICH and GCP guidelines * Review and sign off clinical documents with respect to medical relevance ## Qualifications * Medical Doctor degree * Board-certification in major therapeutic area (Oncology, Infectious disease, Gastroenterology, Hematology, Internal Medicine) is desirable * Prior experience in Clinical Research. * Familiar and comfortable with clinical concepts, practices and local regulations regarding clinical research trials experience with local health authority interactions leading to drug approval strongly preferred * Ability to interact with and train clinical monitors and physician investigators, and build constructive, trusting and respectful relationships with colleagues at all levels within and outside the organization * Must possess excellent leadership, communication, presentation, and organizational skills and be able to exercise sound critical thinking and problem-solving skills and execute position responsibilities with minimal guidance * Proficiency with MS Office applications ## Additional Information Join our highly dedicated team of clinical research professionals with 250+ Medical Doctors onboard, and make a tangible difference within a professional and energetic organization founded by scientists.", "summaryDescription" : "Medical Monitor at PSI CRO. Skills: Medical monitoring, Clinical data analysis, Regulatory compliance. Advise clients on medical matters. 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Osaka, Japan", "employmentType" : "FULL_TIME", "minimumEducation" : "Medical Doctor degree", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Clinical development", "Medical matters", "Scientific presentations", "Clinical data analysis", "Pharmacovigilance activities", "Program risk identification", "Mitigation strategies", "Safety monitoring boards", "Regulatory compliance", "ICH guidelines", "GCP guidelines" ], "hardSkillsList" : [ "Clinical data review", "Data verification", "Protocol compliance", "Safety issue resolution", "Bid defense participation", "Regulatory agency compliance" ], "softSkillsList" : [ "Leadership", "Presentation", "Organizational skills", "Critical thinking", "Problem-solving skills" ], "hardSkills" : [ { "name" : "Clinical data review", "level" : "intermediate" }, { "name" : "Data verification", "level" : "intermediate" }, { "name" : "Protocol compliance", "level" : "intermediate" }, { "name" : "Safety issue resolution", "level" : "intermediate" }, { "name" : "Bid defense participation", "level" : "intermediate" }, { "name" : "Regulatory agency compliance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Presentation" }, { "name" : "Organizational skills" }, { "name" : "Critical thinking" }, { "name" : "Problem-solving skills" } ], "majorSkills" : "Medical monitoring, Clinical data analysis, Regulatory compliance", "majorSkillsList" : [ "Medical monitoring", "Clinical data analysis", "Regulatory compliance" ], "coreResponsibilities" : "Advise clients on medical matters, Advise project teams on medical matters, Advise sites on medical matters, Advise data safety monitoring boards on medical matters, Advise regulatory agencies on medical matters, Advise third-party vendors on medical matters, Collaborate with internal departments in preparation of clinical, Collaborate with internal departments in preparation of protocols, Collaborate with internal departments in preparation of investigator, Collaborate with internal departments in preparation of annual, Collaborate with internal departments in preparation of clinical, Collaborate with internal departments in preparation of manuscripts, Collaborate with internal departments in preparation of scientific, Review and analysis of clinical data, Ensure safety of study participants, Ensure reported data is accurate, Ensure reported data is complete, Ensure reported data is verifiable, Ensure trial conduct is in compliance with protocol, Address safety issues across the study, Participate in bid defense meetings, Assist in Pharmacovigilance activities, Identify Program risks, Create mitigation strategies, Implement mitigation strategies, Organise clinical development advisory boards, Lead clinical development advisory boards, Organise safety monitoring boards, Lead safety monitoring boards, Ensure Study team compliance with local regulatory agencies, Ensure Study team compliance with ICH guidelines, Ensure Study team compliance with GCP guidelines, Review clinical documents, Sign off clinical documents", "teamCollaboration" : "Collaborate with internal departments; Interact with clinical monitors; Train clinical monitors; Interact with physician investigators; Train physician investigators; Build relationships with colleagues", "domainKnowledge" : "Clinical research trials; Local regulations; Drug approval process; ICH guidelines; GCP guidelines", "domainList" : [ "clinical-research-trials", "local-regulations", "drug-approval-process", "ich-guidelines", "gcp-guidelines" ], "domainSpecificKnowledge" : [ "Clinical research trials", "Local regulations", "Drug approval process", "ICH guidelines", "GCP guidelines" ], "toolProficiency" : [ "MS Office applications" ], "communicationSkills" : "Presentation skills; Communication skills", "documentationSkills" : "Clinical documentation; Scientific presentations", "problemSolvingSkills" : "Critical thinking; Problem-solving skills", "qualificationsBasic" : "Medical Doctor degree, Prior experience in Clinical Research, Familiar and comfortable with clinical concepts, practices and local regulations regarding clinical research trials, Ability to interact with and train clinical monitors and physician investigators, Build constructive, trusting and respectful relationships with colleagues at all levels within and outside the organization, Possess excellent leadership, communication, presentation, and organizational skills, Able to exercise sound critical thinking and problem-solving skills, Execute position responsibilities with minimal guidance, Proficiency with MS Office applications", "qualificationsPreferred" : "Board-certification in major therapeutic area, Experience with local health authority interactions leading to drug approval", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "PSI is a leading Contract Research Organization (CRO) with 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights our commitment to delivering high-quality, timely services across a broad spectrum of therapeutic indications. At PSI, we foster an environment where a diverse range of colleagues feel welcomed and valued. Our inclusive culture is a cornerstone of our success, enabling us to attract and retain top talent globally. We are not just about conducting clinical trials; we are about building a community where every team member has the opportunity to thrive and contribute to groundbreaking advancements in the pharmaceutical industry. As part of PSI's Medical Monitoring team, you will join our international group of medical professionals, build a career on the frontline of medical science and use your knowledge and expertise to help bring new medications to patients that need them. Full-time employment, Office location: Tokyo or Osaka Responsibilities: * Advise clients, project teams, sites, data safety monitoring boards, regulatory agencies and third-party vendors on medical matters * Collaborate with internal departments in the preparation of clinical development plans, protocols, investigator brochures, annual reports, clinical study reports, manuscripts, and different scientific presentations * Review and analysis of clinical data to ensure the safety of study participants in clinical studies * Ensure that the reported data is accurate, complete, and verifiable, and that the conduct of the trial is in compliance with the currently approved protocol/amendments * Address safety issues across the study from sites and the study team * Participate in bid defense meetings * Assist in Pharmacovigilance activities * Identify Program risks, and create and implement mitigation strategies with Clinical Operations * Ability to organise and lead clinical development advisory boards and safety monitoring boards * Ensure Study team compliance with local regulatory agencies, ICH and GCP guidelines * Review and sign off clinical documents with respect to medical relevance ## Qualifications * Medical Doctor degree * Board-certification in major therapeutic area (Oncology, Infectious disease, Gastroenterology, Hematology, Internal Medicine) is desirable * Prior experience in Clinical Research. * Familiar and comfortable with clinical concepts, practices and local regulations regarding clinical research trials experience with local health authority interactions leading to drug approval strongly preferred * Ability to interact with and train clinical monitors and physician investigators, and build constructive, trusting and respectful relationships with colleagues at all levels within and outside the organization * Must possess excellent leadership, communication, presentation, and organizational skills and be able to exercise sound critical thinking and problem-solving skills and execute position responsibilities with minimal guidance * Proficiency with MS Office applications ## Additional Information Join our highly dedicated team of clinical research professionals with 250+ Medical Doctors onboard, and make a tangible difference within a professional and energetic organization founded by scientists.", "summaryDescription" : "Medical Monitor at PSI CRO. Skills: Medical monitoring, Clinical data analysis, Regulatory compliance. Advise clients on medical matters. 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We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is seeking a highly skilled and vigilant Flight Monitor to join our dynamic team. This critical role is central to our commitment to delivering packages safely, efficiently, and reliably through our advanced drone fleet. The Flight Monitor will be responsible for real-time monitoring of drone flights, ensuring operational compliance, and maintaining the highest standards of safety and efficiency. Key job responsibilities • Continuously monitor the status of all active drone flights within the assigned region, utilizing our state-of-the-art monitoring systems. • Identify and respond to any deviations from planned flight paths or operational parameters. • Ensure all drone flights comply with regulatory requirements and company safety policies. • Coordinate effectively with the relevant teams to implement immediate response strategies to mitigate risks and resolve situations. • Prepare and submit detailed reports on flight activities, incidents, and anomalies. Provide feedback and insights to support continuous operational improvement. • Utilize excellent analytical, problem-solving, and decision-making skills while maintaining a high attention to detail in all tasks. • Demonstrate strong communication and interpersonal skills while working effectively in a high-pressure environment. • Adhere to FAA regulations and Prime Air directives and processes. This role requires the ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach. This role requires the ability to work any shift, including nights, weekends, and holidays This role may require travel, up to 25% of the time Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications: - FAA Part 107 Remote Pilot Certificate - High School diploma or equivalent - Knowledge of weather patterns for flight operations - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach - Travel up to 25% of the time - Experience interpreting flight monitoring systems or similar technical platforms - Experience with Federal Aviation Administration (FAA) regulations or similar technical platforms - Understanding and application of FAA regulations and aviation policy and safety protocols - Can decode METAR readings, interpret weather conditions that may affect operations, and recommend appropriate actions. - Experience working with computer systems and troubleshooting - Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments - Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts Preferred Qualifications: - Experience in aviation, drone operations, or a similar real-time monitoring role - Experience with technical or engineering record keeping methods and tools - Can show excellent decision-making capabilities under pressure - Experience with risk assessment and mitigation - Can show ablitiy to multitask in a fast-paced environment - Prior experience in aviation, drone operations, or a similar real-time monitoring role - Excellent decision-making capabilities under pressure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . 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We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is seeking a highly skilled and vigilant Flight Monitor to join our dynamic team. This critical role is central to our commitment to delivering packages safely, efficiently, and reliably through our advanced drone fleet. The Flight Monitor will be responsible for real-time monitoring of drone flights, ensuring operational compliance, and maintaining the highest standards of safety and efficiency. Key job responsibilities • Continuously monitor the status of all active drone flights within the assigned region, utilizing our state-of-the-art monitoring systems. • Identify and respond to any deviations from planned flight paths or operational parameters. • Ensure all drone flights comply with regulatory requirements and company safety policies. • Coordinate effectively with the relevant teams to implement immediate response strategies to mitigate risks and resolve situations. • Prepare and submit detailed reports on flight activities, incidents, and anomalies. Provide feedback and insights to support continuous operational improvement. • Utilize excellent analytical, problem-solving, and decision-making skills while maintaining a high attention to detail in all tasks. • Demonstrate strong communication and interpersonal skills while working effectively in a high-pressure environment. • Adhere to FAA regulations and Prime Air directives and processes. This role requires the ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach. This role requires the ability to work any shift, including nights, weekends, and holidays This role may require travel, up to 25% of the time Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications: - FAA Part 107 Remote Pilot Certificate - High School diploma or equivalent - Knowledge of weather patterns for flight operations - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach - Travel up to 25% of the time - Experience interpreting flight monitoring systems or similar technical platforms - Experience with Federal Aviation Administration (FAA) regulations or similar technical platforms - Understanding and application of FAA regulations and aviation policy and safety protocols - Can decode METAR readings, interpret weather conditions that may affect operations, and recommend appropriate actions. - Experience working with computer systems and troubleshooting - Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments - Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts Preferred Qualifications: - Experience in aviation, drone operations, or a similar real-time monitoring role - Experience with technical or engineering record keeping methods and tools - Can show excellent decision-making capabilities under pressure - Experience with risk assessment and mitigation - Can show ablitiy to multitask in a fast-paced environment - Prior experience in aviation, drone operations, or a similar real-time monitoring role - Excellent decision-making capabilities under pressure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . 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We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is seeking a highly skilled and vigilant Flight Monitor to join our dynamic team. This critical role is central to our commitment to delivering packages safely, efficiently, and reliably through our advanced drone fleet. The Flight Monitor will be responsible for real-time monitoring of drone flights, ensuring operational compliance, and maintaining the highest standards of safety and efficiency. Key job responsibilities • Continuously monitor the status of all active drone flights within the assigned region, utilizing our state-of-the-art monitoring systems. • Identify and respond to any deviations from planned flight paths or operational parameters. • Ensure all drone flights comply with regulatory requirements and company safety policies. • Coordinate effectively with the relevant teams to implement immediate response strategies to mitigate risks and resolve situations. • Prepare and submit detailed reports on flight activities, incidents, and anomalies. Provide feedback and insights to support continuous operational improvement. • Utilize excellent analytical, problem-solving, and decision-making skills while maintaining a high attention to detail in all tasks. • Demonstrate strong communication and interpersonal skills while working effectively in a high-pressure environment. • Adhere to FAA regulations and Prime Air directives and processes. This role requires the ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach. This role requires the ability to work any shift, including nights, weekends, and holidays This role may require travel, up to 25% of the time Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications: - FAA Part 107 Remote Pilot Certificate - High School diploma or equivalent - Knowledge of weather patterns for flight operations - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach - Travel up to 25% of the time - Experience interpreting flight monitoring systems or similar technical platforms - Experience with Federal Aviation Administration (FAA) regulations or similar technical platforms - Understanding and application of FAA regulations and aviation policy and safety protocols - Can decode METAR readings, interpret weather conditions that may affect operations, and recommend appropriate actions. - Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments - Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts Preferred Qualifications: - Experience in aviation, drone operations, or a similar real-time monitoring role - Experience with technical or engineering record keeping methods and tools - Can show excellent decision-making capabilities under pressure - Experience with risk assessment and mitigation - Can show ablitiy to multitask in a fast-paced environment - Prior experience in aviation, drone operations, or a similar real-time monitoring role - Excellent decision-making capabilities under pressure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, TX, Richmond - 23.00 - 40.00 USD hourly USA, TX, Richmond - 35.00 - 35.00 USD hourly", "summaryDescription" : "Flight Monitor at Amazon. com Services LLC. Monitor flight operations. Ensure safety and efficiency", "postedDate" : "2026-06-13T18:41:16.974", "createdAt" : "2026-06-13T18:41:16.974", "lastUpdated" : "2026-06-15T06:38:43.479", "ingestTimestamp" : "2026-06-13T18:41:16.974", "mongoId" : "6a2176df74d8ee00a0c1b2fd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10437686/apply", "salaryAnnualMin" : 47840, "salaryAnnualMax" : 83200, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Aviation operations" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307061f292fd229cff4070", "title" : "Operations In-Training", "company" : "1-800-GOT-JUNK?", "industry" : "Logistics", "salary" : { "min" : 15.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Centennial, Colorado, United States", "locations" : [ "Centennial", "Colorado", "United States" ], "timestamp" : "2026-06-16T12:12:56.025", "fingerprint" : "a83e50e7085b09a6ec19247b930c1cd74c0a248fa4f8c5e933fa8c6fc44442ad", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/1800gotjunk/jobs/4286015009", "externalId" : "4286015009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Centennial", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.5791550,-104.8769227" } ], "locationText" : "Centennial, Colorado, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Route planning", "Scheduling", "Logistics management", "Operational performance", "Customer satisfaction", "Sales closing", "Job value maximization", "Team motivation" ], "hardSkillsList" : [ "Junk removal", "Heavy lifting", "Light lifting", "Truck driving", "Truck loading" ], "softSkillsList" : [ "Leadership", "Coachability", "Solution-driven" ], "hardSkills" : [ { "name" : "Junk removal", "level" : "intermediate" }, { "name" : "Heavy lifting", "level" : "intermediate" }, { "name" : "Light lifting", "level" : "intermediate" }, { "name" : "Truck driving", "level" : "intermediate" }, { "name" : "Truck loading", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Coachability" }, { "name" : "Solution-driven" } ], "majorSkills" : "Sales, Operations, Customer experience, Team leadership", "majorSkillsList" : [ "Sales", "Operations", "Customer experience", "Team leadership" ], "coreResponsibilities" : "Deliver exceptional service, WOW our customers, Drive trucks safely, Load trucks safely, Lead drivers, Train drivers, Motivate drivers, Lead crew members, Train crew members, Motivate crew members, Perform heavy lifting, Perform light lifting, Clear junk from locations, Manage daily operations, Monitor operational performance, Improve operational performance, Monitor customer satisfaction, Improve customer satisfaction, Collaborate with marketing, Drive local outreach, Drive customer acquisition, Participate in role-play scenarios, Support training, Support skill development, Support performance improvement, Oversee daily logistics, Oversee route planning, Oversee scheduling, Ensure excellent service delivery, Manage drivers, Manage crew members, Maintain high standards, Achieve business goals", "teamCollaboration" : "Field Sales & Service Team; Drivers and crew members; Marketing team", "domainKnowledge" : "Junk removal services; Home services", "domainList" : [ "junk-removal-services", "home-services" ], "domainSpecificKnowledge" : [ "Junk removal services", "Home services" ], "toolProficiency" : [ "Microsoft Office", "Operational software" ], "communicationSkills" : "Clear communication; Professional communication; Solution communication", "continuousLearning" : "Ongoing training; Skill development; Performance improvement; Professional growth; Ongoing development", "specialRequirements" : "Able to lift at least 75+ lbs repeatedly, Work in our trucks", "outcomesObjectives" : "Achieve business goals", "qualificationsBasic" : "1+ years in Logistics, 1+ years in KPI’s, 1+ years in Sales, 1+ years in Dispatch, 1+ years in Fleet, 1+ years in Management, 21+ years of age, Valid driver's license, Leadership skills, Team-building skills, Ability to work in fast-paced environment, Manage multiple priorities, Work in our trucks, Able to lift at least 75+ lbs repeatedly, Proficient in Microsoft Office, Proficient in operational software, Customer service experience", "qualificationsPreferred" : "Experience in delivery, Experience in warehouse, Experience in retail, Experience in hospitality, Experience in sales, Experience in customer service, Experience in general labor", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people. About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team. We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences. Position: Customer Experience Leader (Operations In-Training) As a Customer Experience Leader training in Operations, you will be trained at all levels to be fast tracked from Customer Experience Leader to Certified Sales Leader to Senior Sales Leader to Operations. Where you will oversee daily logistics, route planning, and scheduling to ensure excellent service delivery, and manage our team of drivers and crew members. Your leadership will be critical in maintaining our high standards and achieving business goals. What We’re Looking For: Sales-Minded: Confident closing on-site sales and maximizing job value People-Focused: Personable, positive, and service-oriented Reliable & Coachable: Shows up, contributes, and adapts Strong Communicator: Clear, professional, and solution-driven Experience in delivery, warehouse, retail, hospitality, sales, customer service or general labor is a plus. What You'll Do: Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service. Drive and Load Trucks Safely: Lead, train, and motivate a team of drivers and crew members on client sites to ensure efficient and safe truck operations. Handle Junk Removal: Perform both heavy and light lifting to clear junk from residential and commercial locations. Manage Efficiency: Manage daily operations, monitor and improve operational performance and customer satisfaction metrics. Represent Our Brand: Collaborate with marketing to drive local outreach and customer acquisition. Development: Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement. Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Competitive payment structure averaging $25-$30/hr ($15.50 Hourly Pay + Tips + Profit Share + Performance-Based Bonuses) Full Time Hours consisting of 4 weekday Shifts + 1 weekend shift Opportunities for professional growth and development. Enjoy dynamic, engaging workdays with varied responsibilities. Award-winning workplace (\"Best Places to Work\" and \"Fast 50 Company\"). Full benefits package with Medical/Vision/Dental coverage and retirement options. Requirements 1+ years in Logistics, KPI’s, Sales, Dispatch, Fleet, and/or Management 21+ years of age and a valid driver's license (required for insurance purposes) Strong leadership and team-building skills. Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed. Able to lift at least 75+ lbs repeatedly! Proficient in Microsoft Office and operational software. Strong customer service experience. This job description outlines the key responsibilities, qualifications, and skills required for the position at 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements. Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!", "summaryDescription" : "Operations In-Training at 1-800-GOT-JUNK?. Skills: Sales, Operations, Customer experience, Team leadership. Deliver exceptional service. WOW our customers", "postedDate" : "2026-06-16T01:19:34.420", "createdAt" : "2026-06-16T01:19:34.420", "lastUpdated" : "2026-06-16T12:12:56.025", "ingestTimestamp" : "2026-06-16T01:19:34.420", "mongoId" : "6a307061f292fd229cff4070", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31200, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Junk removal", "Heavy lifting", "Light lifting", "Truck driving", "Truck loading", "Leadership", "Coachability", "Solution-driven", "Sales", "Operations", "Customer experience", "Team leadership", "Route planning", "Scheduling", "Logistics management", "Operational performance", "Customer satisfaction", "Sales closing", "Job value maximization", "Team motivation", "Junk removal services", "Home services", "Microsoft Office", "Operational software" ], "skillCount" : 24, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.92 }, { "id" : "6a307061f292fd229cff406f", "title" : "Operations In-Training", "company" : "1-800-GOT-JUNK?", "industry" : "Logistics", "salary" : { "min" : 12.0, "max" : 26.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Salt Lake City, Utah, United States", "locations" : [ "Salt Lake City", "Utah", "United States" ], "timestamp" : "2026-06-16T12:36:38.150", "fingerprint" : "1dcf8e960e292827afb57e046e1e346ae19bcf28adf1f6a897ff58ec07c18573", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/1800gotjunk/jobs/4286022009", "externalId" : "4286022009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Salt Lake City", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7596198,-111.8867970" } ], "locationText" : "Salt Lake City, Utah, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Route planning", "Scheduling", "Logistics management", "Operational performance", "Customer satisfaction", "Sales closing", "Job value maximization" ], "hardSkillsList" : [ "Heavy lifting", "Light lifting" ], "softSkillsList" : [ "Leadership", "Coachability" ], "hardSkills" : [ { "name" : "Heavy lifting", "level" : "intermediate" }, { "name" : "Light lifting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Coachability" } ], "majorSkills" : "Sales, Customer experience, Operations management", "majorSkillsList" : [ "Sales", "Customer experience", "Operations management" ], "coreResponsibilities" : "Deliver exceptional service, Drive trucks safely, Load trucks safely, Train drivers, Train crew members, Motivate drivers, Motivate crew members, Perform heavy lifting, Perform light lifting, Clear junk from locations, Manage daily operations, Monitor operational performance, Improve operational performance, Monitor customer satisfaction, Improve customer satisfaction, Represent brand, Collaborate with marketing, Drive local outreach, Drive customer acquisition, Participate in role-play scenarios", "teamCollaboration" : "Team of drivers; Team of crew members; Marketing team", "domainKnowledge" : "Junk removal", "domainList" : [ "junk-removal" ], "domainSpecificKnowledge" : [ "Junk removal" ], "toolProficiency" : [ "Microsoft Office", "Operational software" ], "communicationSkills" : "Solution-driven communication", "continuousLearning" : "Ongoing training; Skill development", "specialRequirements" : "Able to lift at least 75+ lbs repeatedly", "outcomesObjectives" : "Achieve business goals; Ensure excellent service delivery", "qualificationsBasic" : "1+ years in Logistics, 1+ years in KPI’s, 1+ years in Sales, 1+ years in Dispatch, 1+ years in Fleet, 1+ years in Management, 21+ years of age, Valid driver's license, Leadership skills, Team-building skills, Ability to work in fast-paced environment, Manage multiple priorities, Work in our trucks, Able to lift at least 75+ lbs repeatedly, Proficient in Microsoft Office, Proficient in operational software, Customer service experience", "qualificationsPreferred" : "Experience in delivery, Experience in warehouse, Experience in retail, Experience in hospitality, Experience in sales, Experience in customer service, Experience in general labor", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people. About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team. We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences. Position: Customer Experience Leader (Operations In-Training) As a Customer Experience Leader training in Operations, you will be trained at all levels to be fast tracked from Customer Experience Leader to Certified Sales Leader to Senior Sales Leader to Operations. Where you will oversee daily logistics, route planning, and scheduling to ensure excellent service delivery, and manage our team of drivers and crew members. Your leadership will be critical in maintaining our high standards and achieving business goals. What We’re Looking For: Sales-Minded: Confident closing on-site sales and maximizing job value People-Focused: Personable, positive, and service-oriented Reliable & Coachable: Shows up, contributes, and adapts Strong Communicator: Clear, professional, and solution-driven Experience in delivery, warehouse, retail, hospitality, sales, customer service or general labor is a plus. What You'll Do: Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service. Drive and Load Trucks Safely: Lead, train, and motivate a team of drivers and crew members on client sites to ensure efficient and safe truck operations. Handle Junk Removal: Perform both heavy and light lifting to clear junk from residential and commercial locations. Manage Efficiency: Manage daily operations, monitor and improve operational performance and customer satisfaction metrics. Represent Our Brand: Collaborate with marketing to drive local outreach and customer acquisition. Development: Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement. Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Competitive payment structure averaging $26/hr ($12/hr + Profit Share + Performance-Based Bonuses) Full Time Hours consisting of 4 weekday Shifts + 1 weekend shift Opportunities for professional growth and development. Enjoy dynamic, engaging workdays with varied responsibilities. Award-winning workplace (\"Best Placesto Work\" and \"Fast 50 Company\"). Full benefits package with Medical/Vision/Dental coverage and retirement options. Requirements 1+ years in Logistics, KPI’s, Sales, Dispatch, Fleet, and/or Management 21+ years of age and a valid driver's license (required for insurance purposes) Strong leadership and team-building skills. Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed. Able to lift at least 75+ lbs repeatedly! Proficient in Microsoft Office and operational software. Strong customer service experience. This job description outlines the key responsibilities, qualifications, and skills required for the position at 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements. Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!", "summaryDescription" : "Operations In-Training at 1-800-GOT-JUNK?. Skills: Sales, Customer experience, Operations management. Deliver exceptional service. Drive trucks safely", "postedDate" : "2026-06-16T01:18:42.104", "createdAt" : "2026-06-16T01:18:42.104", "lastUpdated" : "2026-06-16T12:36:38.150", "ingestTimestamp" : "2026-06-16T01:18:42.104", "mongoId" : "6a307061f292fd229cff406f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 24960, "salaryAnnualMax" : 54080, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Heavy lifting", "Light lifting", "Leadership", "Coachability", "Sales", "Customer experience", "Operations management", "Route planning", "Scheduling", "Logistics management", "Operational performance", "Customer satisfaction", "Sales closing", "Job value maximization", "Junk removal", "Microsoft Office", "Operational software" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a191e7758b93c861e39f7af", "title" : "Internship in Financial Operations Support (International Student)", "company" : "Mercedes-Benz U. S. International, Inc.", "industry" : "Manufacturing", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States of America-Alabama -Vance", "locations" : [ "United States of America-Alabama -Vance", "1 Mercedes-Drive, , Vance" ], "timestamp" : "2026-06-15T11:41:23.468", "fingerprint" : "d26b17218d340ab3bf055ad611d464dfe9dea48f375ab3b699dd69f78fad005a", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-daimler.taleo.net/careersection/ex/jobdetail.ftl?job=893552", "externalId" : "893552", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vance", "state" : "Alabama", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.1742847,-87.2336092" } ], "locationText" : "Vance, Alabama, United States", "employmentType" : "INTERNSHIP", "minimumEducation" : "High School", "technicalSkills" : "Power BI, Excel, Power Query, RPA", "professionalSkills" : [ "Process improvement", "Digitalization", "Reporting" ], "hardSkillsList" : [ "Work instructions", "Process documentation" ], "softSkillsList" : [ "Willingness to work" ], "hardSkills" : [ { "name" : "Work instructions", "level" : "intermediate" }, { "name" : "Process documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Willingness to work" } ], "majorSkills" : "Financial Operations, Digitalization projects, Process automation", "majorSkillsList" : [ "Financial Operations", "Digitalization projects", "Process automation" ], "coreResponsibilities" : "Create efficiencies in reporting, Generate ideas for CI, Develop Digitalization project/s, Transform manual tasks, Automate tasks using RPA, Perform Monthly QTC tire payment, Create work instructions, Edit work instructions, Refine work instructions, Support Financial Operations Team, Prepare meetings, Organize meetings, Perform administrative tasks, Manage calendars, Generate ad-hoc reporting, Compile information/data, Complete assigned projects, Support assigned tasks", "teamCollaboration" : "Support Financial Operations Team", "domainKnowledge" : "Financial Operations", "domainList" : [ "financial-operations" ], "domainSpecificKnowledge" : [ "Financial Operations" ], "toolProficiency" : [ "Power BI", "Excel", "Power Query", "PowerPoint", "ThinkCell", "One Note" ], "communicationSkills" : "Mass email communication", "documentationSkills" : "Process documentation; Work instructions", "qualificationsBasic" : "Microsoft Office products experience, Excel emphasis required, Currently enrolled in University, Studies outside of U.S.A, Minimum 3 semesters of studies, Available for minimum 6 months", "qualificationsPreferred" : "Intermediate Power BI knowledge, Advanced Power BI knowledge, Intermediate Power Query knowledge, Advanced Power Query knowledge, SAP knowledge, Process Documentation knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercedes-Benz: Building Exceptional Vehicles… and Careers! The best chapters in Alabama’s automotive success story are yet to come. The Mercedes-Benz automobile of the future will be different; greener, more efficient, safer, and even more fascinating. Only one thing will never change – It will wear a star. The vehicles we manufacture are the finished results of our skilled workforce, and we're hiring even more. We are looking for Specialists and Team Members to join us in crafting a wide variety of vehicles from the Mercedes-Maybach GLS SUV to our all-electric electric vehicle, the EQS SUV and EQE SUV. Our Tuscaloosa County site is home to the production of Mercedes’ luxury SUV models, including electric vehicles. Just down the road in Bibb County, MBUSI has launched the production of high-performance lithium-ion batteries. Our two campuses are among the most advanced automotive manufacturing facilities in the world, with over 6 million square feet combined. Our Team Members share a common goal to be the best luxury auto manufacturer in North America. MBUSI is committed to excellence and actively promotes positive team culture, teamwork, safety, quality, and continuous improvement. Mercedes-Benz, U.S. International, Inc. takes pride in being an Equal Employment Opportunities workplace. Mercedes-Benz U.S. International, Inc. is committed to equal opportunity regardless of race, age, ethnic origin, and any other characteristics classified under applicable Local and Federal laws. All qualified candidates are encouraged to apply for the opportunity to join us in electrifying the future! Essential Functions : Use Power BI, Excel, Power Query, PowerPoint (with ThinkCell), One Note and other tools to create efficiencies in reporting Generate ideas for CI in other processes using new technology Responsible developer for Digitalization project/s.: Work on special project to transform manual routine tasks into automated solutions using RPA, Power BI, Excel Power Query, etc. Perform Monthly QTC tire payment process Create, edit, and refine work instructions and process documentation Support the Financial Operations Team with continuous improvement projects, administrative tasks, and digitalization of processes and tasks Other Regular Tasks : Support team in preparation and organization of meetings and events. Requires mass email communication Perform administrative tasks including calendar management, ad-hoc reporting, compiling information/data, email communication, and other tasks Complete and support any other projects or tasks as assigned Education, Experience and Necessary Skills all must be met in order to qualify for position. Education : Student in: Finance/Controlling, MIS, Computer science or in a related area, and/or the equivalent combination of education and experience. Skills, Certifications, etc .: Experience with Microsoft Office products required, emphasis on Excel High attention to detail, especially with communication and presentations Ability to work under pressure and complete a plethora of tasks in a timely manner Skilled in using technology and digital platforms Fast learner with ability to think outside the box Willingness to work on administrative as well as strategic tasks Preferred Skills: Intermediate to advanced knowledge of Power Bi and Power Query SAP knowledge Process Documentation knowledge Preferred Start Date: August 2026 Benefits: Paid internship - hourly rate $18 Coverage of visa costs $700 housing bonus Requirements : Currently enrolled in University or in a gap year between Bachelor's and Master’s degree Studies outside of the U.S.A (we are not accepting applications from students who are currently studying in the U.S.A) A minimum of 3 semesters of studies in relevant field of study Available for a minimum of 6 months How to apply : To be considered for an internship, you must attach all the following documents: Cover letter including starting availability Detailed CV/Resume Transcript of University records High School Diploma Working references (if available) Certificate of enrollment Thank you for your interest in Mercedes-Benz U.S. International. Please be aware that it takes time to review applications and make a final decision. We appreciate your patience during this time. Mercedes-Benz U.S. International, Inc.", "summaryDescription" : "Internship in Financial Operations Support (International Student) at Mercedes-Benz U. S. International, Inc.. Skills: Financial Operations, Digitalization projects, Process automation. Create efficiencies in reporting. Generate ideas for CI", "createdAt" : "2026-06-14T07:10:55.612", "lastUpdated" : "2026-06-15T11:41:23.468", "ingestTimestamp" : "2026-06-14T07:10:55.612", "mongoId" : "6a191e7758b93c861e39f7af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Work instructions", "Process documentation", "Willingness to work", "Financial Operations", "Digitalization projects", "Process automation", "Process improvement", "Digitalization", "Reporting", "Power BI", "Excel", "Power Query", "PowerPoint", "ThinkCell", "One Note" ], "skillCount" : 15, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "69d140082beec4dd3ddbe49d", "title" : "Prime Air Flight Monitor, Corporate Operations", "company" : "Amazon.com Services LLC", "industry" : "Fulfillment Operations Management, Unmanned Vehicle Operations, Retail", "salary" : { "min" : 23.0, "max" : 40.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Tolleson, Arizona, USA", "locations" : [ "Tolleson, Arizona, USA" ], "certifications" : [ "FAA Part 107 Remote Pilot Certificate" ], "timestamp" : "2026-06-15T01:08:25.849", "fingerprint" : "fb0b42f14d7513ffab347ee5d4a5e6a20145a58b48738b94d6c4c5e2ffccdf1b", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10383029/apply", "externalId" : "44bc9587-a1d4-4a2c-a24b-9897639fbc2c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tolleson", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4500497,-112.2593090" } ], "locationText" : "Tolleson, Arizona, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Flight operations", "Drone operations", "Real-time monitoring" ], "hardSkillsList" : [ "Flight monitoring", "Regulatory compliance", "Risk mitigation", "Report preparation", "Incident reporting", "Anomaly reporting" ], "softSkillsList" : [ "Analytical skills", "Problem-solving skills", "Decision-making skills", "Attention to detail", "Interpersonal skills" ], "hardSkills" : [ { "name" : "Flight monitoring", "level" : "intermediate" }, { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Risk mitigation", "level" : "intermediate" }, { "name" : "Report preparation", "level" : "intermediate" }, { "name" : "Incident reporting", "level" : "intermediate" }, { "name" : "Anomaly reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical skills" }, { "name" : "Problem-solving skills" }, { "name" : "Decision-making skills" }, { "name" : "Attention to detail" }, { "name" : "Interpersonal skills" } ], "majorSkills" : "Flight monitoring, Regulatory compliance, Risk mitigation", "majorSkillsList" : [ "Flight monitoring", "Regulatory compliance", "Risk mitigation" ], "coreResponsibilities" : "Monitor status of drone flights, Ensure flights comply with regulations, Ensure flights comply with safety policies, Coordinate with teams for response strategies, Implement response strategies to mitigate risks, Resolve situations, Prepare detailed reports on flight activities, Prepare detailed reports on incidents, Prepare detailed reports on anomalies, Provide feedback for operational improvement, Provide insights for operational improvement", "teamCollaboration" : "Work in a team; 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We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is seeking a highly skilled and vigilant Flight Monitor to join our dynamic team. This critical role is central to our commitment to delivering packages safely, efficiently, and reliably through our advanced drone fleet. The Flight Monitor will be responsible for real-time monitoring of drone flights, ensuring operational compliance, and maintaining the highest standards of safety and efficiency. Key job responsibilities • Continuously monitor the status of all active drone flights within the assigned region, utilizing our state-of-the-art monitoring systems. • Ensure all drone flights comply with regulatory requirements and company safety policies. • Coordinate effectively with the relevant teams to implement immediate response strategies to mitigate risks and resolve situations. • Prepare and submit detailed reports on flight activities, incidents, and anomalies. Provide feedback and insights to support continuous operational improvement. • Utilize excellent analytical, problem-solving, and decision-making skills while maintaining a high attention to detail in all tasks. • Ability to work in and lead a team • Demonstrate strong communication and interpersonal skills while working effectively in a high-pressure environment. • Adhere to FAA regulations and Prime Air directives and processes. This role requires the ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach. This role requires the ability to work any shift, including nights, weekends, and holidays. This role requires work in an environment where the noise level varies and is subject to variable temperatures and weather (outside temperature, and include refrigerated environments) This role may require travel, up to 25% of the time Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications: - FAA Part 107 Remote Pilot Certificate - High School diploma or equivalent - Knowledge of weather patterns for flight operations - Experience interpreting flight monitoring systems or similar technical platforms - Experience with Federal Aviation Administration (FAA) regulations or similar technical platforms - Experience working with computer systems and troubleshooting - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach - Travel up to 25% of the time Preferred Qualifications: - Experience in aviation, drone operations, or a similar real-time monitoring role - Experience with technical or engineering record keeping methods and tools - Can show excellent decision-making capabilities under pressure - Experience with risk assessment and mitigation - Can show ablitiy to multitask in a fast-paced environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. 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We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is seeking a highly skilled and vigilant Flight Monitor to join our dynamic team. This critical role is central to our commitment to delivering packages safely, efficiently, and reliably through our advanced drone fleet. The Flight Monitor will be responsible for real-time monitoring of drone flights, ensuring operational compliance, and maintaining the highest standards of safety and efficiency. Key job responsibilities • Continuously monitor the status of all active drone flights within the assigned region, utilizing our state-of-the-art monitoring systems. • Ensure all drone flights comply with regulatory requirements and company safety policies. • Coordinate effectively with the relevant teams to implement immediate response strategies to mitigate risks and resolve situations. • Prepare and submit detailed reports on flight activities, incidents, and anomalies. Provide feedback and insights to support continuous operational improvement. • Utilize excellent analytical, problem-solving, and decision-making skills while maintaining a high attention to detail in all tasks. • Ability to work in and lead a team • Demonstrate strong communication and interpersonal skills while working effectively in a high-pressure environment. • Adhere to FAA regulations and Prime Air directives and processes. This role requires the ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach. This role requires the ability to work any shift, including nights, weekends, and holidays. This role requires work in an environment where the noise level varies and is subject to variable temperatures and weather (outside temperature, and include refrigerated environments) This role may require travel, up to 25% of the time Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications: - FAA Part 107 Remote Pilot Certificate - High School diploma or equivalent - Knowledge of weather patterns for flight operations - Experience interpreting flight monitoring systems or similar technical platforms - Experience with Federal Aviation Administration (FAA) regulations or similar technical platforms - Experience working with computer systems and troubleshooting - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach - Travel up to 25% of the time Preferred Qualifications: - Experience in aviation, drone operations, or a similar real-time monitoring role - Experience with technical or engineering record keeping methods and tools - Can show excellent decision-making capabilities under pressure - Experience with risk assessment and mitigation - Can show ablitiy to multitask in a fast-paced environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. 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Ensure flights comply with regulations", "postedDate" : "2026-06-13T08:42:36.885", "createdAt" : "2026-06-13T08:42:36.885", "lastUpdated" : "2026-06-15T02:19:55.783", "ingestTimestamp" : "2026-06-13T08:42:36.885", "mongoId" : "69e1043d2beec4dd3def215b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10387412/apply", "salaryAnnualMin" : 47840, "salaryAnnualMax" : 83200, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Flight monitoring", "Regulatory compliance", "Report preparation", "Incident reporting", "Anomaly reporting", "Analytical skills", "Problem-solving skills", "Decision-making skills", "Attention to detail", "Team leadership", "Interpersonal skills", "Risk mitigation", "Flight operations", "Operational compliance", "FAA regulations", "Prime Air directives", "Prime Air processes", "FAA Part 107 Remote Pilot Certificate", "Monitoring systems" ], "skillCount" : 19, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69ce5e3b9bc74574cb677958", "title" : "Wholesale (Credit and Operations) Support Specialist", "company" : "Mercedes-Benz Financial Services", "industry" : "Banking", "salary" : { "min" : 63000.0, "max" : 88000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Wholesale (Credit and Operations) Support Specialist in Fort Worth, United States, within the Financial Services industry, adjusted for company size and industry." }, "location" : "United States of America-Texas-Fort Worth", "locations" : [ "United States of America-Texas-Fort Worth", "14372 Heritage Pkwy, , Fort Worth" ], "timestamp" : "2026-06-15T12:36:22.319", "fingerprint" : "f6369c09ec8d365f6df653241589e1d6f6528b42d114b45bef872078a6668d16", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=889858", "externalId" : "889858", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Worth", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7531770,-97.3327459" } ], "locationText" : "Fort Worth, Texas, United States", "minimumEducation" : "Bachelor's", "technicalSkills" : "Database querying", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "System functionality", "Business rules", "Configuration" ], "hardSkills" : [ { "name" : "System functionality", "level" : "intermediate" }, { "name" : "Business rules", "level" : "intermediate" }, { "name" : "Configuration", "level" : "intermediate" } ], "majorSkills" : "Wholesale systems, Credit operations, System support", "majorSkillsList" : [ "Wholesale systems", "Credit operations", "System support" ], "coreResponsibilities" : "Manage Wholesale systems, Provide business support, Act as subject matter expert, Ensure system functionality, Query databases, Configure systems, Participate in development, Develop documentation, Develop test strategies, Plan resource requirements, Conduct testing activities, Supervise testing activities, Validate financial enhancements", "teamCollaboration" : "Business and IT stakeholders; Teams and stakeholders across MBFS; Finance & Controlling; Business Operations; IT; Marketing; OGC", "projectManagementSkills" : [ "Enhancement planning" ], "domainKnowledge" : "Wholesale Credit Operations", "domainList" : [ "wholesale-credit-operations" ], "domainSpecificKnowledge" : [ "Wholesale Credit Operations" ], "toolProficiency" : [ "Microsoft Office", "Sopra Business Solutions", "Sopra Financing Platform" ], "documentationSkills" : "System documentation", "continuousLearning" : "Tuition Assistance Scholar Program", "innovationCreativity" : "Digital Transformation", "problemSolvingSkills" : "Problem Solving Skills; Analytical Skills", "specialRequirements" : "Legally authorized to work in U.S, No relocation assistance", "qualificationsBasic" : "5 years of work experience, High School Diploma/(GED)", "qualificationsPreferred" : "Accounting experience, Financial calculations experience, Automotive finance experience, Bachelor's Degree", "remoteFriendly" : false, "rawDescription" : "About Us: Who is Mercedes-Benz Financial Services? Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle. Why work at Mercedes-Benz Financial Services? Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture. Benefits When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life. As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one: Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive fifteen (15) additional corporate holidays, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you! Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Adoption Expense Reimbursement Programs - up to $6k per child Want to go back to school? Tuition Assistance Scholar Program - receive up to $8k in vouchers to complete business-related coursework $6k for undergraduate $8k for graduate Job Overview: The Wholesale (Credit and Operations) Support Specialist is a member of the Wholesale (Credit and Operations) Support team that is responsible for managing all related Wholesale (Credit and Operations) systems for Mercedes-Benz Financial Services. This position requires subject matter expertise and business support for Wholesale (Credit and Operations) systems including configuration and functionality, as well as collaboration with business and IT stakeholders regarding the prioritization, development, testing and release of enhancements to Wholesale (Credit and Operations). This position interacts with teams and stakeholders across MBFS, from Finance & Controlling to Business Operations, IT, Marketing and OGC, among others. The purpose of these interactions is to ensure the Wholesale (Credit and Operations) systems work effectively for the current and future purposes of the company, within the business and legal frameworks that it operates. Responsibilities: Responsible as a primary business support and subject matter expert for Wholesale (Credit and Operations). Responsible for system functionality, including business rules, database querying, regulatory requirements, and configuration. Participate as SME in the development of corporate initiatives (Digital Transformation, etc.) as they relate to system data, functionality and end-user experience in the current and future environments Participate in enhancement planning, development and testing in Wholesale (Credit and Operations). Responsible for the development of documentation for system enhancements in Wholesale (Credit and Operations) Develop test strategies, plan resource requirements and conduct and supervise testing activities in support of projects and ongoing system release management Responsible for validating financial enhancements that have an established system or manual control in place for internal compliance testing purposes on a regular basis Qualifications: Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position. This position requires a minimum of 5 years of overall work experience. Preferred experience includes: Accounting Business - General Customer Service Finance Education: High School Diploma/(GED) is required, Bachelor's Degree is preferred. Recommended majors include: Accounting Business Administration Additional Knowledge: 1 year of experience with Accounting or financial calculations preferred Automotive finance experience in the aforementioned areas preferred Skills: Analytical Skills Ability to collect data and establish facts and identify trends and variances IT Skills PC Skills Microsoft Office Problem Solving Skills Additional Skills: Any experience with Sopra Business Solutions and their products is a major plus. Specifically, experience with Sopra Financing Platform - Wholesale. Attention to detail Ability to connect business processes with system business logic Experience in supporting a system application Customer Focus Learning and Growth Planning Organizing Teamwork & Collaboration Posting Statement If you were not re-directed successfully after clicking the “Apply for this job” button, please click the following link to search and apply for the role on the local career portal: https://daimler.taleo.net/careersection/ex/jobsearch.ftl Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements. EEO/Minorities/Females/Disabled/Vets Mercedes-Benz Financial Services USA LLC", "summaryDescription" : "Wholesale (Credit and Operations) Support Specialist at Mercedes-Benz Financial Services. Skills: Wholesale systems, Credit operations, System support. Manage Wholesale systems. Provide business support", "createdAt" : "2026-06-14T04:42:08.983", "lastUpdated" : "2026-06-15T12:36:22.319", "ingestTimestamp" : "2026-06-14T04:42:08.983", "mongoId" : "69ce5e3b9bc74574cb677958", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 63000, "salaryAnnualMax" : 88000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "System functionality", "Business rules", "Configuration", "Wholesale systems", "Credit operations", "System support", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Enhancement planning", "Wholesale Credit Operations", "Microsoft Office", "Sopra Business Solutions", "Sopra Financing Platform" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055f1f292fd229cf23389", "title" : "Support and Data Operations Associate (Fixed-term)", "company" : "Foursquare", "industry" : "Finance", "salary" : { "min" : 1000000.0, "max" : 1500000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Support and Data Operations Associate in Belgrade, Serbia, adjusted for the technology industry and company size." }, "location" : "Serbia", "locations" : [ "Serbia" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T08:56:17.647", "fingerprint" : "aaf5559b6dd261874f5f77a1afd61a6fd75d245824898322671fec42e45798b8", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/foursquare/b98303fd-481a-4f08-9feb-451f7c9b179e/application", "externalId" : "b98303fd-481a-4f08-9feb-451f7c9b179e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Belgrade", "country" : "Serbia", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "44.8153318,20.4456588" } ], "locationText" : "Belgrade, Serbia", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Tableau, Power BI, Looker, Metabase, Superset, Qlik, MicroStrategy, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure, S3, Glue, SageMaker, Athena, Vertex AI, Synapse, ML Studio", "professionalSkills" : [ "Data engineering", "Machine learning", "Business intelligence", "Data analytics", "Quantitative analysis", "Data modelling" ], "hardSkillsList" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Statistical methods", "level" : "intermediate" }, { "name" : "ML frameworks", "level" : "intermediate" }, { "name" : "BI platforms", "level" : "intermediate" }, { "name" : "Cloud data stacks", "level" : "intermediate" }, { "name" : "Modelling skills", "level" : "intermediate" }, { "name" : "Regression", "level" : "intermediate" }, { "name" : "Classification", "level" : "intermediate" }, { "name" : "Clustering", "level" : "intermediate" }, { "name" : "Time-series analysis", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data science, Data engineering, Machine learning, Business intelligence", "majorSkillsList" : [ "Data science", "Data engineering", "Machine learning", "Business intelligence" ], "toolProficiency" : [ "SQL", "Python", "R", "Scala", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure", "S3", "Glue", "SageMaker", "Athena", "Vertex AI", "Synapse", "ML Studio" ], "qualificationsBasic" : "SQL proficiency, 5+ years of experience", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification, Experience with scikit-learn, Experience with TensorFlow, Experience with PyTorch, Experience with XGBoost, Experience with LightGBM, Experience with Hugging Face, Experience with MLflow, Experience with Snowflake, Experience with BigQuery, Experience with Redshift, Experience with Databricks, Experience with dbt, Experience with Fivetran, Experience with Airflow, Experience with dbt Cloud, Experience with Delta Lake, Experience with AWS SageMaker, Experience with GCP Vertex AI, Experience with Azure ML Studio", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Foursquare Foursquare is the leading independent location technology and data cloud platform, helping businesses connect the digital and physical worlds with precision and purpose. Our products power everything from market analytics to targeted experiences, relied on by some of the world’s most iconic brands. But what makes Foursquare truly special is how we work. We're a team of builders, problem-solvers, and collaborators who care deeply about impact – both in the products we ship and the way we show up for each other. Great outcomes come from strong collaboration and shared ownership, and we believe growth happens through real challenges – whether that’s leveling up a skill, tackling unfamiliar problems, or pushing a project forward in a new way. If you're excited by cutting-edge tech and a culture that values both autonomy and teamwork, you’ll thrive here. About the Position Foursquare is looking for a Support and Data Operations Associate to join our team in our Belgrade office; on a hybrid schedule of Tuesday, Wednesday, Thursday in office. We are looking for an inquisitive, adaptable, and highly motivated Data Support Associate to join our team. In this role, you will be primarily focused on executing web crawls, manipulating data, and utilizing internal pipeline tools to ensure data quality and availability. This is an internally focused, highly technical role where persistence, vigilance, and the ability to learn and iterate quickly are essential. If you enjoy solving technical puzzles, building and maintaining data flows, and continuously learning new skills, we want you on our team! Please note that this is a fixed-term position for an initial period of one year, with the possibility of extension. In this role, you’ll - Web Crawling & Extraction: Execute and manage web crawling initiatives, extracting data, and adapting quickly when target site structures change. - Data Manipulation & Pipelines: Utilize internal tools to perform data cleanup, matching, and transformations to ensure high data quality and reliability. - Technical Troubleshooting: Be vigilant in monitoring data pipelines; investigate issues, read and interpret log files, implement workarounds, and escalate complex technical problems. - Continuous Improvement: Learn and adapt to new internal tools and technical processes rapidly, iterating on existing workflows to improve efficiency. - Documentation: Create and maintain technical process documentation and how-to guides to empower internal teams What you’ll need - Proficient level of written and verbal English - 1+ years of experience working in data-oriented customer operations, technical support, analytics, or similar roles. - Proficiency in Python or Scala, with strong SQL skills. - Proficiency in Regular Expressions (Regex) for pattern matching, data extraction, validation, and web content processing. - Familiarity with data analysis tools and libraries (e.g., PySpark, pandas), web crawling concepts and execution. - General technical troubleshooting skills: ability to read/interpret/transform log files, comfort navigating command-line interfaces (CLI) and APIs, and a strong capacity for independent research. - Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply! Benefits and Perks - 25 days of paid vacation – take the time you need to rest and recharge - Private medical insurance – comprehensive coverage for you and your family - FitPass – flexible access to gyms, wellness classes, and sports facilities across Serbia - Hybrid work schedule – in-person collaboration Tuesday–Thursday, with company-paid lunch on office days - Growth Investment Program – funding and resources to support your personal and professional development - Tech setup – we’ll provide a company laptop and the essentials to help you get up and running smoothly Things to Know Foursquare is proud to foster an inclusive environment, free from discrimination. We believe that building the best products starts with bringing together diverse perspectives and backgrounds — it’s how we create better experiences for both our users and our team. We value every voice, and we encourage you to be part of building a company and products we love. Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Foursquare Privacy Policy https://location.foursquare.com/legal/privacy-center/applicant/", "summaryDescription" : "Support and Data Operations Associate (Fixed-term) at Foursquare. Skills: Data science, Data engineering, Machine learning, Business intelligence", "createdAt" : "2026-06-16T00:29:26.610", "lastUpdated" : "2026-06-16T08:56:17.647", "ingestTimestamp" : "2026-06-16T00:29:26.610", "mongoId" : "6a3055f1f292fd229cf23389", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference", "Data science", "Data engineering", "Machine learning", "Business intelligence", "Data analytics", "Quantitative analysis", "Data modelling", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "SQL", "Python", "R", "Scala", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure", "S3", "Glue", "SageMaker", "Athena", "Vertex AI", "Synapse", "ML Studio" ], "skillCount" : 60, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30675bf292fd229cfbc0c1", "title" : "Current Intelligence and Operations Support Analyst 2", "company" : "Mobius", "salary" : { "min" : 105000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior, Mid-level Current Intelligence and Operations Support Analyst 2 in Fort Belvoir, United States, adjusted for government industry and company size." }, "location" : "Fort Belvoir, Virginia, United States", "locations" : [ "Fort Belvoir", "Virginia", "United States" ], "timestamp" : "2026-06-16T07:36:38.581", "fingerprint" : "204276798df96d65768dedd02ebb60b8286486eeb8c72469809de10a717a07f6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://mobius-llc.com/careers?gh_jid=5165263007", "externalId" : "5165263007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Belvoir", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.7107970,-77.1436907" } ], "locationText" : "Fort Belvoir, Virginia, United States", "experienceMinYears" : 6, "experienceMaxYears" : 10, "experienceLevel" : "Mid", "rawDescription" : "Mobius is an award winning, Small Business Administration (SBA) certified Historically Underutilized Business Zone (HUBZone) company and certified Woman-Owned Small Business (WOSB) providing engineering, analytical, and programmatic expertise to the Federal Government and commercial customers. Our mission is to provide innovative advanced technology solutions to customers facing issues of national and global significance. We strive to be admired for excellent people, fair and honest partnership, innovative problem solving, and exceptional performance. Come join our team! Mobius is seeking a Current Intelligence and Operations Support Analyst 2. In this role you will provide support to the MDA Executives, Program Elements, and other Agency two letter organizations, which includes meetings, one-on-one discussions, briefings and other daily interactions with senior leaders, Program Elements, and other MDA two letter organizations, preparation and delivery of daily intelligence products to include an SCI-level Daily Read Book, interacting with senior IC leaders and analysts to coordinate and acquire information and then provide quick or immediate responses to queries from senior leadership, and responding to requests for information (RFIs), and supporting the development of all Intelligence Division Current Intelligence products. This position is located at Ft Belvoir, VA. Duties of a Current Intelligence and Operations Support Analyst 2 may include: Perform technical intelligence analyses Develop and deliver special studies, briefings, papers, executive correspondence, and reports Interact with IC senior leaders and analysts to acquire the intelligence required to respond to RFIs and inquiries from across MDA Research, write, and publish daily, weekly, and monthly current intelligence products for distribution to MDA customers Identify and post relevant content to the Missile Intelligence Secure Link (MISL) portal site Produce ad hoc threat topic intelligence documents such as reports, white papers, technical data, briefings, and assessments Plan and organize meetings, conferences and symposia, as directed by Intelligence Division Government staff Qualifications 6-10 years’ experience in intelligence analysis Can execute analytical tasks, utilizing both analytical techniques, and processes Able to develop and/or utilize analytic tools, techniques, and processes for technical and/or administrative support activities Can work independently and/or leads teams to analyze and resolve problems Can apply oral and written communication skills Must be able to provide daily supervision and direction to support teams Degree in relevant fields such as history, political science, sociology, or another social science field Education Degree in relevant fields such as history, political science, sociology, or another social science field Clearance Active Top Secret clearance with SCI eligibility Mobius Benefits: Mobius offers a stable work environment, a competitive salary, and a comprehensive benefits package, which includes medical, dental and vision plans, 401k Plan, Flexible Work Schedules, Tuition Reimbursement, Paid Leave and much more. Mobius is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.", "summaryDescription" : "Current Intelligence and Operations Support Analyst 2 at Mobius", "postedDate" : "2026-06-15T23:25:01.552", "createdAt" : "2026-06-15T23:25:01.552", "lastUpdated" : "2026-06-16T07:36:38.581", "ingestTimestamp" : "2026-06-15T23:25:01.552", "mongoId" : "6a30675bf292fd229cfbc0c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105000, "salaryAnnualMax" : 145000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca55f74d8ee00a09b60c3", "title" : "Operations In-Training", "company" : "1-800-GOT-JUNK?", "industry" : "Logistics", "salary" : { "min" : 12.0, "max" : 26.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Salt Lake City, Utah, United States", "locations" : [ "Salt Lake City", "Utah", "United States" ], "timestamp" : "2026-06-15T09:30:12.072", "fingerprint" : "a11d83909d841ad541c292d9110911df2b16b6d88f634f1f401dd954f7d4b8e3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/1800gotjunk/jobs/4277799009", "externalId" : "4277799009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Salt Lake City", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7596198,-111.8867970" } ], "locationText" : "Salt Lake City, Utah, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Sales closing", "Maximizing job value", "Route planning", "Scheduling", "Service delivery", "Operational performance", "Customer satisfaction metrics", "Local outreach", "Customer acquisition" ], "hardSkillsList" : [ "Heavy lifting", "Light lifting" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Heavy lifting", "level" : "intermediate" }, { "name" : "Light lifting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Sales, Operations, Customer experience", "majorSkillsList" : [ "Sales", "Operations", "Customer experience" ], "coreResponsibilities" : "Deliver exceptional service, WOW our customers, Drive trucks safely, Load trucks safely, Lead a team, Train a team, Motivate a team, Perform heavy lifting, Perform light lifting, Clear junk from locations, Manage daily operations, Monitor operational performance, Improve operational performance, Monitor customer satisfaction metrics, Improve customer satisfaction metrics, Represent our brand, Collaborate with marketing, Participate in role-play scenarios, Support training, Support skill development, Support performance improvement", "teamCollaboration" : "Team of drivers; Team of crew members; Marketing team", "domainKnowledge" : "Home services", "domainList" : [ "home-services" ], "domainSpecificKnowledge" : [ "Home services" ], "toolProficiency" : [ "Microsoft Office", "Operational software" ], "communicationSkills" : "Professional communication; Solution-driven communication", "continuousLearning" : "Ongoing training; Skill development; Performance improvement; Professional growth; Ongoing development", "specialRequirements" : "Lift at least 75+ lbs repeatedly", "outcomesObjectives" : "Achieve business goals; Ensure excellent service delivery", "qualificationsBasic" : "1+ years in Logistics, 1+ years in KPI’s, 1+ years in Sales, 1+ years in Dispatch, 1+ years in Fleet, 1+ years in Management, 21+ years of age, Valid driver's license, Leadership and team-building skills, Work in a fast-paced environment, Manage multiple priorities, Work in our trucks, Lift at least 75+ lbs repeatedly, Proficient in Microsoft Office, Proficient in operational software, Customer service experience", "qualificationsPreferred" : "Experience in delivery, Experience in warehouse, Experience in retail, Experience in hospitality, Experience in sales, Experience in customer service, Experience in general labor", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people. About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team. We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences. Position: Customer Experience Leader (Operations In-Training) As a Customer Experience Leader training in Operations, you will be trained at all levels to be fast tracked from Customer Experience Leader to Certified Sales Leader to Senior Sales Leader to Operations. Where you will oversee daily logistics, route planning, and scheduling to ensure excellent service delivery, and manage our team of drivers and crew members. Your leadership will be critical in maintaining our high standards and achieving business goals. What We’re Looking For: Sales-Minded: Confident closing on-site sales and maximizing job value People-Focused: Personable, positive, and service-oriented Reliable & Coachable: Shows up, contributes, and adapts Strong Communicator: Clear, professional, and solution-driven Experience in delivery, warehouse, retail, hospitality, sales, customer service or general labor is a plus. What You'll Do: Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service. Drive and Load Trucks Safely: Lead, train, and motivate a team of drivers and crew members on client sites to ensure efficient and safe truck operations. Handle Junk Removal: Perform both heavy and light lifting to clear junk from residential and commercial locations. Manage Efficiency: Manage daily operations, monitor and improve operational performance and customer satisfaction metrics. Represent Our Brand: Collaborate with marketing to drive local outreach and customer acquisition. Development: Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement. Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Competitive payment structure averaging $26/hr ($12/hr + Profit Share + Performance-Based Bonuses) Full Time Hours consisting of 4 weekday Shifts + 1 weekend shift Opportunities for professional growth and development. Enjoy dynamic, engaging workdays with varied responsibilities. Award-winning workplace (\"Best Placesto Work\" and \"Fast 50 Company\"). Full benefits package with Medical/Vision/Dental coverage and retirement options. Requirements 1+ years in Logistics, KPI’s, Sales, Dispatch, Fleet, and/or Management 21+ years of age and a valid driver's license (required for insurance purposes) Strong leadership and team-building skills. Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed. Able to lift at least 75+ lbs repeatedly! Proficient in Microsoft Office and operational software. Strong customer service experience. This job description outlines the key responsibilities, qualifications, and skills required for the position at 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements. Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!", "summaryDescription" : "Operations In-Training at 1-800-GOT-JUNK?. Skills: Sales, Operations, Customer experience. Deliver exceptional service. WOW our customers", "postedDate" : "2026-06-14T06:24:36.695", "createdAt" : "2026-06-14T06:24:36.695", "lastUpdated" : "2026-06-15T09:30:12.072", "ingestTimestamp" : "2026-06-14T06:24:36.695", "mongoId" : "6a2ca55f74d8ee00a09b60c3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 24960, "salaryAnnualMax" : 54080, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Heavy lifting", "Light lifting", "Leadership", "Sales", "Operations", "Customer experience", "Sales closing", "Maximizing job value", "Route planning", "Scheduling", "Service delivery", "Operational performance", "Customer satisfaction metrics", "Local outreach", "Customer acquisition", "Home services", "Microsoft Office", "Operational software" ], "skillCount" : 18, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5e189bc74574cb674c04", "title" : "Operations Support and Logistics (OSL) Officer", "salary" : { "min" : 1000000.0, "max" : 1500000.0, "currency" : "SDG", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Operations Support and Logistics Officer in Port Sudan, Sudan, based on government industry benchmarks for temporary roles." }, "location" : "Sudan-Port Sudan", "locations" : [ "Sudan-Port Sudan", "Apr 13, 2026, 9:59:00 PM", "Sudan-Port Sudan, " ], "timestamp" : "2026-06-15T06:58:13.671", "fingerprint" : "2f4beeae1bf28d2531721a25f34082d071f8f215f7d4c4ab0850737545f6a0ff", "source" : "taleo", "language" : "en", "applyUrl" : "https://who.taleo.net/careersection/ex/jobdetail.ftl?job=385259", "externalId" : "385259", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Port Sudan", "country" : "Sudan", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "19.6192170,37.2117090" } ], "locationText" : "Port Sudan, Sudan", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "P2 Temporary appointment under Staff Rule 420.4 6 months (subject to availability of funds, satisfactory performance and continuing need for the position)", "summaryDescription" : "Operations Support and Logistics (OSL) Officer", "createdAt" : "2026-06-14T08:16:42.737", "lastUpdated" : "2026-06-15T06:58:13.671", "ingestTimestamp" : "2026-06-14T08:16:42.737", "mongoId" : "69ce5e189bc74574cb674c04", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.9 }, { "id" : "6a306ff1f292fd229cfeebba", "title" : "PRN Caregiver (Multiple Shifts)", "company" : "Silverado", "industry" : "Healthcare", "salary" : { "min" : 19.0, "max" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Austin, TX", "locations" : [ "Austin", "TX" ], "timestamp" : "2026-06-16T10:58:32.035", "fingerprint" : "05aadbc45f65cfe63d44c68375935f48f27516cb92961d78fa8c4816c801f1d4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/silverado/jobs/5165325007", "externalId" : "5165325007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "TEMPORARY", "minimumEducation" : "High School", "majorSkills" : "Memory care, Resident care", "majorSkillsList" : [ "Memory care", "Resident care" ], "coreResponsibilities" : "Provide compassionate care, Assist with daily living activities, Build meaningful relationships with residents, Build meaningful relationships with families, Build meaningful relationships with team members, Support residents with memory impairments, Maintain accurate care records, Report changes to the nursing team", "teamCollaboration" : "Team-focused environment; Fellow team members", "domainKnowledge" : "Memory care; Alzheimer's; Dementia", "domainList" : [ "memory-care", "alzheimer-s", "dementia" ], "domainSpecificKnowledge" : [ "Memory care", "Alzheimer's", "Dementia" ], "communicationSkills" : "Verbal English; Written English", "documentationSkills" : "Care records", "continuousLearning" : "Professional development assistance; Tuition reimbursement", "specialRequirements" : "Background check, Drug screening, Physical, TB testing, E-Verify", "qualificationsBasic" : "Reliable transportation, Effective communicator in verbal and written English, Active role: walking, bending, lifting (up to 50 lbs.), Comfortable working around animals and pets", "qualificationsPreferred" : "High school diploma, GED, or educational equivalent, Experience caring for individuals with Alzheimer’s, dementia, or other debilitating conditions", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Silverado Barton Springs, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities. We’re hiring Caregivers - compassionate team members who provide hands-on support to residents living with Alzheimer’s, dementia, and other memory-impairing conditions. This role blends empathy, reliability, and relationship-building to create meaningful moments every day. Be a difference-maker with a memory care leader! You lead with heart, patience, and integrity. You’re dependable, eager to learn, and thrive in a team-focused environment. You’re passionate about helping others live with dignity and joy. What You’ll Be Doing: Provide compassionate care and assistance with daily living activities (bathing, dressing, grooming, dining, etc.) Build meaningful relationships with residents, families, and fellow team members Support residents with memory impairments in a safe, respectful, and engaging environment Maintain accurate care records and report changes to the nursing team Qualifications: High school diploma, GED, or educational equivalent preferred Experience caring for individuals with Alzheimer’s, dementia, or other debilitating conditions (preferred but not required) Reliable transportation to meet attendance and punctuality standards Effective communicator in verbal and written English Active role: walking, bending, lifting (up to 50 lbs.) Comfortable working around animals and pets Why Choose Silverado? Fortune Magazine Best Workplace in Aging Services™ Certified Great Place to Work® Paid training and strong internal mobility Schedule: PRN (Per Diem), multiple shifts available, variable days, availability required on weekends Anticipated pay range $19—$23 USD Silverado offers the following benefits to eligible employees: 401(k) matching Health, Dental and Vision Insurance Flexible Spending Account (FSA) Paid time off Tuition reimbursement and professional development assistance Referral program Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs! * Silverado does not accept candidates from outside recruiters or agencies for this role. * California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law. To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable). Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security EOE/M/F/D/V", "summaryDescription" : "PRN Caregiver (Multiple Shifts) at Silverado. Skills: Memory care, Resident care. Provide compassionate care. Assist with daily living activities", "postedDate" : "2026-06-16T01:16:23.698", "createdAt" : "2026-06-16T01:16:23.698", "lastUpdated" : "2026-06-16T10:58:32.035", "ingestTimestamp" : "2026-06-16T01:16:23.698", "mongoId" : "6a306ff1f292fd229cfeebba", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 23, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Memory care", "Resident care", "Alzheimer's", "Dementia" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc33474d8ee00a0a08b34", "title" : "Support Operations Lead", "company" : "Zip", "industry" : "Customer Support", "salary" : { "min" : 80000.0, "max" : 140000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote - US", "locations" : [ "Remote - US" ], "timestamp" : "2026-06-16T06:43:12.060", "fingerprint" : "35d97c24790f7335add83d3c38416ff68168c181897878f9ce70f115dedf5870", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Zip/f9fbd624-98d8-486c-9ed6-2ac996fc0886/application", "externalId" : "f9fbd624-98d8-486c-9ed6-2ac996fc0886", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 7, "experienceLevel" : "Lead", "technicalSkills" : "Zendesk, AI Tools, Claude, Co-Pilot, SQL, Snowflake", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Excel modeling", "Sheets modeling" ], "hardSkills" : [ { "name" : "Excel modeling", "level" : "intermediate" }, { "name" : "Sheets modeling", "level" : "intermediate" } ], "majorSkills" : "Support Operations, Zendesk administration, Reporting, Analytics", "majorSkillsList" : [ "Support Operations", "Zendesk administration", "Reporting", "Analytics" ], "coreResponsibilities" : "Build routing rules, Build automation, Leverage AI Tooling, Streamline friction, Design dashboards, Maintain reports, Surface queue metrics, Own staffing model, Translate forecasts, Identify workflow bottlenecks, Partner with cross-functional teams, Ensure collaborative systems", "teamCollaboration" : "Cross-functional teams; Customer Success; Engineering", "domainKnowledge" : "Enterprise procurement", "domainList" : [ "enterprise-procurement" ], "domainSpecificKnowledge" : [ "Enterprise procurement" ], "toolProficiency" : [ "Zendesk", "Looker", "Tableau", "Snowflake" ], "communicationSkills" : "Simplify complex concepts", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Scale support team; Industry-leading processes; Industry-leading reporting; Industry-leading infrastructure", "qualificationsBasic" : "4–7 years in Support Operations, Deep Zendesk administration experience, Build from scratch experience, Analytical skills, Experience with capacity planning, Experience leveraging AI tools", "qualificationsPreferred" : "Looker, Tableau, or equivalent BI tools experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. YOUR ROLE This is a founding Support Operations role — the first person to own the operational infrastructure for Zip's Customer Support team. Our support team is growing fast, and you will own ensuring the team’s processes, reporting, and infrastructure are industry-leading, scaling a support team befitting our world-class customers. You'll report directly to the Head of Support and work alongside Technical Support Engineers, Customer Success, and Engineering. The person who succeeds here is equal parts operator, analyst, and builder – ready for a fast-paced environment, and comfortable building and scaling systems from scratch. YOU WILL - Support Tool Administration & Tooling - You will build routing rules and automation, and leverage AI Tooling to ensure the support team runs like a well-oiled machine. You’re ready to do whatever it takes to streamline any friction slowing the team down from helping our customers. - Reporting & Analytics - You will design and maintain the dashboards and reports that surface what's actually happening in the queue: ticket volume trends, time-to-first-response, time-to-resolution, CSAT, and individual KPIs for our support team. - Capacity Planning - Own the staffing model. Translate ticket volume forecasts into headcount and other recommendations. - Workflow & Process Design - Identify where work gets stuck, slowed down, or done inconsistently, partnering with cross-functional teams to ensure there are the right systems in place for our team to work as collaboratively as possible. QUALIFICATIONS - 4–7 years in Support Operations, Customer Experience Operations, or a closely related function - Deep, hands-on Zendesk administration experience — triggers, automations, routing, SLA configuration, reporting, and integrations are second nature - Demonstrated ability to build from scratch: you've stood up a system, process, or program in an environment where one didn't exist before - Strong analytical skills — comfortable in SQL, Excel/Sheets modeling, and BI tools (Looker, Tableau, or equivalent); you pull your own data - Experience with capacity planning or workforce management — you've built a staffing model and defended it to leadership - Experiencing leveraging AI tools to streamline team workflows and operations. CORE SKILLS - Exceptional written and verbal communication, with the ability to simplify complex technical concepts for non-technical stakeholders. - Strong prioritization, time management, and operational discipline across multiple active issues. - Fast learner with the ability to learn on the fly, and work in gray areas TECHNICAL SKILLS - Experience with Zendesk - Experience with AI Tools (Claude, Co-Pilot) - Experience with SQL and BI Tools like Snowflake The salary range for this role is $80,000 - $140,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. PERKS & BENEFITS At Zip, we’re committed to providing our employees with everything they need to do their best work. - \uD83D\uDCC8 Start-up equity - \uD83E\uDDB7 Full health, vision & dental coverage - \uD83D\uDEA0 Team building events & happy hours - \uD83C\uDF34 Flexible PTO - \uD83D\uDCBB Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!", "summaryDescription" : "Support Operations Lead at Zip. Skills: Support Operations, Zendesk administration, Reporting, Analytics. Build routing rules. Build automation", "createdAt" : "2026-06-14T21:05:41.992", "lastUpdated" : "2026-06-16T06:43:12.060", "ingestTimestamp" : "2026-06-14T21:05:41.992", "mongoId" : "6a2cc33474d8ee00a0a08b34", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 80000, "salaryAnnualMax" : 140000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Excel modeling", "Sheets modeling", "Support Operations", "Zendesk administration", "Reporting", "Analytics", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Enterprise procurement", "Zendesk", "Looker", "Tableau", "Snowflake" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2ca5bb74d8ee00a09b7e6d", "title" : "Operations Support Engineer", "company" : "Ezra", "industry" : "FinTech", "salary" : { "min" : 1.35E7, "max" : 2.0E7, "currency" : "XAF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Operations Support Engineer in the FinTech industry in Cameroon, adjusted for seniority and full-time onsite employment." }, "location" : "Cameroon", "locations" : [ "Cameroon" ], "timestamp" : "2026-06-15T21:36:15.050", "fingerprint" : "37830900c5562e30f0b13144729a9cfbb4b4a5e3e74ba888950ef15b8250281b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://ezra.world/company/careers/7732790003?gh_jid=7732790003", "externalId" : "7732790003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Cameroon", "continent" : "af", "workMode" : "onsite" } ], "locationText" : "Cameroon", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Windows, Linux, SQL, TCP/IP, DNS, VPN", "professionalSkills" : [ "Troubleshooting", "Process improvement", "Problem investigation", "Change management", "Customer support", "Training", "Mentoring" ], "hardSkillsList" : [ "Scripting", "SQL queries", "Network fundamentals" ], "hardSkills" : [ { "name" : "Scripting", "level" : "intermediate" }, { "name" : "SQL queries", "level" : "intermediate" }, { "name" : "Network fundamentals", "level" : "intermediate" } ], "majorSkills" : "Operations support, Incident management, Process improvement", "majorSkillsList" : [ "Operations support", "Incident management", "Process improvement" ], "coreResponsibilities" : "Perform advanced troubleshooting, Act as escalation point, Own process of correcting recurring issues, Identify patterns, Perform deep investigations, Propose improvements, Propose solutions, Participate in problem reviews, Participate in post-incident analysis, Update runbooks, Refine runbooks, Expand runbooks, Update SOPs, Refine SOPs, Expand SOPs, Update knowledge base, Refine knowledge base, Expand knowledge base, Prepare Methods of Procedure, Review Methods of Procedure, Deploy Change Requests, Act as Level 2 Support, Resolve customer complaints, Resolve escalations, Work with partner agents, Train partner staff, Report on Customer Care requests, Report on resolution, Propose permanent solutions, Propose scalable solutions, Mentor technicians, Coach technicians, Contribute feedback to monitoring, Design monitoring improvements, Implement monitoring improvements, Contribute feedback to alerting, Design alerting improvements, Implement alerting improvements, Contribute feedback to escalation workflows, Design escalation workflow improvements, Implement escalation workflow improvements, Lead shift handovers, Provide context during handovers, Highlight risks during handovers, Highlight trends during handovers", "teamCollaboration" : "Cross-functional teams; Platform Engineering teams; Partner Customer Care teams; Partner Call Center agents", "domainKnowledge" : "Digital lending; FinTech; B2B2C; B2C", "domainList" : [ "digital-lending", "fintech", "b2b2c", "b2c" ], "domainSpecificKnowledge" : [ "Digital lending", "FinTech", "B2B2C", "B2C" ], "toolProficiency" : [ "Jira", "Confluence", "Grafana", "Zabbix" ], "communicationSkills" : "Professional communication", "documentationSkills" : "Runbooks; SOPs; Knowledge base documentation; Methods of Procedure", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Deep investigation", "specialRequirements" : "French-speaking, 24/7 operations team", "qualificationsBasic" : "3+ years hands-on experience, Bachelor's degree in computer science, Proficiency with workstations and servers, Familiarity with Windows, Familiarity with Linux distributions, Basic scripting knowledge, Familiarity with SQL, Understanding of network fundamentals, Understanding of TCP/IP, Understanding of DNS, Understanding of VPN configurations", "qualificationsPreferred" : "Fluency in French, Fluency in English", "rawDescription" : "Who is Ezra? Company overview: Ezra provides B2B digital lending solutions for emerging markets in partnership with mobile and digital wallet operators and financial service providers. Ezra supports 24 operations in 23 countries, across Africa, the Middle East and Asia. Our key office locations are in Nairobi, Kenya and Dubai, UAE. Our flagship products are Airtime Credit Services (ACS), Nano and BNPL. ACS is an airtime or data advance offered to prepaid mobile subscribers at the point of low credit. Nano is a micro cash advance offered to mobile wallet users on demand. BNPL facilitates payment installments for products and services As a FinTech company, our business is entirely technology and data driven, from determining subscriber eligibility, generating relevant offers, managing risk, loan issuance, recovery, optimizing performance and reporting, reconciliation and billing. Each day we process approximately 21M loan requests and 1.4 TB of data across our markets. This process needs to be robust, reliable and secure. But it doesn’t end there. We’re exploring new ways of using our platform and transactional data to improve our products and develop new product opportunities. Operational Support Engineer Location: Cameroon Reports to: Operational Support Team Lead About the role: We are seeking an experienced French-speaking Ops Support Engineer. The Ops Support Engineer is a senior member of the 24/7 operations team. In addition to monitoring and triaging incidents, this role is expected to drive deeper technical investigation, mentor technicians, and contribute to improving operational processes and runbooks. Engineers serve as escalation points within the L1 team and act as a bridge between L1 and L2/L3 support. Key responsibilities: Above and beyond the tasks performed at a Technician level, Ops Support Engineers also have the following responsibilities: Perform advanced troubleshooting beyond standard scripts and SOPs before escalation. Act as an escalation point for Ops Support Technicians during shifts. Own the process of correcting recurring issues (problems) by identifying patterns, performing deep investigations (if necessary, with the assistance of Platform Engineering teams), and proposing improvements and/or solutions, including participating in problem reviews and post-incident analysis to reduce repeat issues. Update, refine, and expand runbooks, SOPs, and knowledge base documentation. Prepare and/or review Methods of Procedure (MOPs) ahead of Change Request deployments Deploy Change Requests to the Production environment, if and when necessary, considering the nature and complexity of the Change. Act as Level 2 Support for end-user Customer Care Support, in coordination with the partners’ own Customer Care teams (L1 Support), resolving customer complaints and escalations, in accordance with SLA. Work with partner Call Center agents and other staff, train them to handle end-user queries and to efficiently and effectively escalate queries to Ezra when necessary. Report on Customer Care requests and their resolution, and propose permanent and scalable solutions to address recurring issues. Mentor and coach Ops Support Technicians, building team capability. Contribute feedback, design, and implement improvements to monitoring setups, alerting, and escalation workflows to improve efficiency. Lead shift handovers by providing context and highlighting risks/trends. Qualifications and Experience: A bachelor’s degree in computer science, programming, or a related field. 3+ years of hands-on experience in configuring, deploying, and supporting client systems within a highly managed environment. Proven track record in L1 Support and Customer Care within B2B2C or B2C settings, particularly in the fintech, banking, or telecom sectors. Proficiency with workstations and rack-mounted server hardware, including BIOS and RAID configurations. Strong familiarity with operating systems, including Windows and various Linux distributions (e.g., BSD, Red Hat, Fedora, SUSE, CentOS, Ubuntu, and Debian). Experience with common tools such as Jira, Confluence, Grafana, Zabbix, etc. Basic scripting knowledge and familiarity with SQL for database queries. Understanding of network fundamentals and protocols, including TCP/IP, DNS, and VPN configurations. Preferred Qualifications: Fluency in French and English is required. Strong familiarity with operating systems, including Windows and various Linux distributions (e.g., BSD, Red Hat, Fedora, SUSE, CentOS, Ubuntu, and Debian). Experience with common tools such as Jira, Confluence, Grafana, Zabbix, etc. Basic scripting knowledge and familiarity with SQL for database queries. Understanding of network fundamentals and protocols, including TCP/IP, DNS, and VPN configurations. The ideal candidate is someone who: Communicates confidently and professionally in both French and English, adapting tone and clarity based on the audience (technical and non-technical). Demonstrates strong ownership, accountability, and a customer-first mindset when handling incidents and escalations. Is highly detail-oriented, ensuring accurate ticket updates, documentation, and follow-through. Collaborates effectively across teams (Operations, Engineering, QA, Data, Platform Engineers, Network, PM, and Database admins ) to resolve issues quickly and efficiently. Has a proactive approach to monitoring and identifying potential issues before they impact clients. Is curious and analytical, with a strong desire to understand root causes rather than applying quick fixes. Sounds like you? Apply today!", "summaryDescription" : "Operations Support Engineer at Ezra. Skills: Operations support, Incident management, Process improvement. Perform advanced troubleshooting. Act as escalation point", "postedDate" : "2026-06-14T20:13:33.426", "createdAt" : "2026-06-14T20:13:33.426", "lastUpdated" : "2026-06-15T21:36:15.050", "ingestTimestamp" : "2026-06-14T20:13:33.426", "mongoId" : "6a2ca5bb74d8ee00a09b7e6d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Scripting", "SQL queries", "Network fundamentals", "Operations support", "Incident management", "Process improvement", "Troubleshooting", "Problem investigation", "Change management", "Customer support", "Training", "Mentoring", "Digital lending", "FinTech", "B2B2C", "B2C", "Jira", "Confluence", "Grafana", "Zabbix" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "69cf26122beec4dd3d90b4c2", "title" : "Cardiac Monitor Technician", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Cardiac Monitor Technician in Crystal River, United States, with adjustments for the healthcare industry and typical company size." }, "location" : "United States-Florida-Crystal River", "locations" : [ "United States-Florida-Crystal River", "
TGH Crystal River (TGHCR)
6201 N Suncoast Boulevard

Crystal River, 34428

" ], "certifications" : [ "Basic Life Support (BLS)" ], "timestamp" : "2026-06-16T00:41:44.660", "fingerprint" : "7937c8594df009b0af1b04d94fc6912941cd0a1ef98b425ccab22fbbf95e1ddb", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=676161", "externalId" : "676161", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Crystal River", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.9024790,-82.5926012" } ], "locationText" : "Crystal River, Florida, United States", "minimumEducation" : "High School Diploma or GED", "hardSkillsList" : [ "Arrhythmia recognition", "EKG interpretation" ], "hardSkills" : [ { "name" : "Arrhythmia recognition", "level" : "intermediate" }, { "name" : "EKG interpretation", "level" : "intermediate" } ], "majorSkills" : "Cardiac rhythm monitoring, EKG interpretation", "majorSkillsList" : [ "Cardiac rhythm monitoring", "EKG interpretation" ], "coreResponsibilities" : "Monitor cardiac rhythms, Identify normal cardiac rhythms, Identify dysrhythmias, Report findings to personnel, Document rhythm, Label rhythm strips, Interpret rhythm strips, Perform 12 lead EKGs, Maintain telemetry monitors, Clean telemetry monitors, Interpret changes in rhythms, Record rhythm strips, Communicate lethal arrhythmias, Maintain alarms, Identify EKGs, Work with computer system, Maintain ER flow, Facilitate transfers, Facilitate admissions, Facilitate discharges, Answer telephone, Answer intercom, Relay messages", "teamCollaboration" : "Communicate with nursing staff", "domainKnowledge" : "Cardiac rhythms; Normal cardiac rhythms; Lethal arrhythmias", "domainList" : [ "cardiac-rhythms", "normal-cardiac-rhythms", "lethal-arrhythmias" ], "domainSpecificKnowledge" : [ "Cardiac rhythms", "Normal cardiac rhythms", "Lethal arrhythmias" ], "toolProficiency" : [ "Telemetry monitors" ], "documentationSkills" : "Rhythm documentation", "qualificationsBasic" : "Basic EKG class, Demonstration of competency through testing", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Under general supervision, follows established policies, procedures, and professional guidelines. Responsible for monitoring and identifying basic normal cardiac rhythms, dysrhythmias, and lethal arrhythmias; reporting these findings to the appropriate personnel, and rhythm documentation and labeling per TGH policy. Promotes and maintains patient support including but not limited to: interprets and post rhythm strips and protocol, performs 12 lead EKGs. Maintain and clean portable telemetry monitors between patient use according to manufacturer's guidelines. Essential Functions · Accurately interprets changes in rhythms. · Records rhythm strips as required. · Demonstrates arrhythmia recognition skills. · Communicates lethal arrhythmias to nursing staff and documents strips as requested. · Maintains alarms on at all times with rates set safely to minimize false alarms. · Identifies individual EKGs with proper patient identifiers. · Works with the computer system, including Maintains flow through the ER and facilitate transfers, admissions and discharges timely. · Answers telephone and intercom in a pleasant and professional manner and relays message accurately and quickly. · Reports any malfunction of monitoring equipment to the Biomedical Technicians, Charge Nurse, and Nursing Director Education High School Diploma or GED Certification Basic Life Support (BLS) through American Heart Association or American Red Cross Work Experience Basic EKG class and demonstration of competency through testing. Crystal River", "summaryDescription" : "Cardiac Monitor Technician. Skills: Cardiac rhythm monitoring, EKG interpretation. Monitor cardiac rhythms. Identify normal cardiac rhythms", "createdAt" : "2026-06-14T21:16:25.002", "lastUpdated" : "2026-06-16T00:41:44.660", "ingestTimestamp" : "2026-06-14T21:16:25.002", "mongoId" : "69cf26122beec4dd3d90b4c2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Arrhythmia recognition", "EKG interpretation", "Cardiac rhythm monitoring", "Cardiac rhythms", "Normal cardiac rhythms", "Lethal arrhythmias", "Basic Life Support (BLS)", "Telemetry monitors" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d1a7a74d8ee00a0aef128", "title" : "Equity Operations Support", "company" : "Marex", "industry" : "FinTech", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Equity Operations Support role in New York, United States, adjusted for the Financial Services industry." }, "location" : "New York, NY", "locations" : [ "New York", "NY" ], "timestamp" : "2026-06-16T03:39:53.885", "fingerprint" : "7fccf2c5ebdd8c58b50ae85cb0f775898b385f6e6c9c33de9a83ca52da0c0533", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://marex.breezy.hr/p/7c8c5375779f01-equity-operations-support-vn2785", "externalId" : "7c8c5375779f01", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "domainKnowledge" : "Financial markets", "domainList" : [ "financial-markets" ], "domainSpecificKnowledge" : [ "Financial markets" ], "workSiteFlexibility" : "Onsite", "rawDescription" : "Diversified. Resilient. Dynamic. Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core servi", "summaryDescription" : "Equity Operations Support at Marex", "createdAt" : "2026-06-14T18:42:28.414", "lastUpdated" : "2026-06-16T03:39:53.885", "ingestTimestamp" : "2026-06-14T18:42:28.414", "mongoId" : "6a2d1a7a74d8ee00a0aef128", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Financial markets" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2ca55f74d8ee00a09b60c5", "title" : "Operations Manager In Training", "company" : "1-800-GOT-JUNK?", "industry" : "Logistics", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on market data for an Operations Manager In Training position in Bedford Heights, United States, considering manager-level seniority and the logistics industry." }, "location" : "Cleveland, Ohio, United States", "locations" : [ "Cleveland", "Ohio", "United States" ], "timestamp" : "2026-06-16T02:03:50.132", "fingerprint" : "a7dde00a4dec2b9b243921a70e1327be59c7895889e538f76be852e60ee3a555", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/1800gotjunk/jobs/4252859009", "externalId" : "4252859009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bedford Heights", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.4143826,-81.5061146" } ], "locationText" : "Bedford Heights, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceLevel" : "Manager", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Team building", "Budget management", "Customer acquisition" ], "hardSkillsList" : [ "Operational performance", "Customer satisfaction metrics" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Operational performance", "level" : "intermediate" }, { "name" : "Customer satisfaction metrics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Sales, Operations Management, Team Leadership", "majorSkillsList" : [ "Sales", "Operations Management", "Team Leadership" ], "coreResponsibilities" : "Manage daily operations, Ensure efficient services, Ensure safe services, Lead a team, Train a team, Motivate a team, Monitor operational performance, Improve operational performance, Monitor customer satisfaction metrics, Improve customer satisfaction metrics, Develop operational policies, Implement operational policies, Develop operational procedures, Implement operational procedures, Manage inventory, Manage equipment, Ensure equipment maintenance, Ensure equipment compliance, Collaborate with marketing, Drive local outreach, Analyze financial reports, Assist in budget management", "teamCollaboration" : "Collaborate with marketing", "domainKnowledge" : "Junk removal", "domainList" : [ "junk-removal" ], "domainSpecificKnowledge" : [ "Junk removal" ], "toolProficiency" : [ "Operational software" ], "continuousLearning" : "Professional growth; Development opportunities", "specialRequirements" : "Able to lift at least 50 lbs repeatedly", "outcomesObjectives" : "Achieve business goals", "qualificationsBasic" : "1+ years in Logistics, KPI’s, Sales, Dispatch, Fleet, and/or Management, 21+ years of age, Valid driver's license, Ability to work in a fast-paced environment, Manage multiple priorities, Work in our trucks as needed, Able to lift at least 50 lbs repeatedly, Enjoy talking with customers on site residentially or commercially", "qualificationsPreferred" : "Previous experience in sales, Previous experience in moving, Previous experience in driving, Previous experience in warehouse, Previous experience in construction, Previous experience in customer service, Previous experience in maintenance, Previous experience in landscaping", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people. Description: Are you looking for an exciting, hands-on outdoor job with ample growth opportunities? Then join us as our Operations Manager In-Training! ABOUT US: At 1-800-GOT-JUNK?, we’re the world’s largest junk removal service, committed to providing exceptional customer experiences while promoting sustainability. We are looking for a passionate and driven Operations Manager to lead our team and enhance our operational efficiency. Position: Operations Manager In-Training Company: 1-800-GOT-JUNK? Location: Bedford Heights, OH JOB SUMMARY: As the Operations Manager In-Training, you will be trained at all levels to be fast tracked from Customer Experience Leader to Certified Sales Leader to Senior Sales Leader to Operations. Where you will oversee daily operations, ensure excellent service delivery, and manage our team of drivers and crew members. Your leadership will be critical in maintaining our high standards and achieving business goals. What We Offer: Competitive payment structure including (Base Hourly + Profit Share + Performance-Based Bonuses) ● Comprehensive benefits package, including health insurance and retirement plans. Full Time Hours ● Opportunities for professional growth and development. ● A dynamic and supportive work environment. Key Responsibilities: Manage daily operations, ensuring efficient and safe junk removal services. ● Lead, train, and motivate a team of drivers and crew members on client sites. ● Monitor and improve operational performance and customer satisfaction metrics. ● Develop and implement operational policies and procedures. ● Manage inventory and equipment, ensuring maintenance and compliance. ● Collaborate with marketing to drive local outreach and customer acquisition. ● Analyze financial reports and assist in budget management. *Our company culture is the leader in our business and we are excited to offer new opportunities to join our team in Jacksonville. You may be a great fit for this position if you have previous experience in sales, moving, driving, warehouse, construction, customer service, maintenance and landscaping! Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran friendly employer. Job Type: Full-time Requirements: ● 1+ years in Logistics, KPI’s, Sales, Dispatch, Fleet, and/or Management ● 21+ years of age and a valid driver's license (required for insurance purposes) ● Strong leadership and team-building skills. ● Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed. ● Able to lift at least 50 lbs repeatedly! ● Proficient in Microsoft Office and operational software. ● Enjoy talking with customers on site residentially or commercially Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!", "summaryDescription" : "Operations Manager In Training at 1-800-GOT-JUNK?. Skills: Sales, Operations Management, Team Leadership. Manage daily operations. Ensure efficient services", "postedDate" : "2026-06-14T18:46:20.223", "createdAt" : "2026-06-14T18:46:20.223", "lastUpdated" : "2026-06-16T02:03:50.132", "ingestTimestamp" : "2026-06-14T18:46:20.223", "mongoId" : "6a2ca55f74d8ee00a09b60c5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Operational performance", "Customer satisfaction metrics", "Leadership", "Sales", "Operations Management", "Team Leadership", "Team building", "Budget management", "Customer acquisition", "Junk removal", "Operational software" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2d017574d8ee00a0aba825", "title" : "Public Skating Monitor", "industry" : "Sports & Fitness", "salary" : { "min" : 31500.0, "max" : 40500.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Public Skating Monitor in Belleville, Canada, adjusted for industry and full-time employment." }, "location" : "Belleville, ON", "locations" : [ "Belleville, ON" ], "timestamp" : "2026-06-16T04:40:40.871", "fingerprint" : "befedd9e37f2dbe783aab16527529664b8d538b6d8d1888abebad672263aa73f", "source" : "jazzhr", "language" : "en", "externalId" : "Nsiep3l2jG", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Belleville", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.2436328,-77.3607597" } ], "locationText" : "Belleville, Ontario, Canada", "coreResponsibilities" : "Monitor public skating activities, Ensure safety of patrons, Enforce facility rules, Assist patrons with equipment, Maintain ice surface cleanliness, Respond to emergencies", "domainKnowledge" : "Ice rink operations; Skating safety protocols", "domainList" : [ "ice-rink-operations", "skating-safety-protocols" ], "domainSpecificKnowledge" : [ "Ice rink operations", "Skating safety protocols" ], "communicationSkills" : "Patron assistance", "problemSolvingSkills" : "Emergency response", "specialRequirements" : "Must be able to stand for extended periods, Must be able to lift up to 25 lbs", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Public Skating Monitor. Monitor public skating activities. Ensure safety of patrons", "createdAt" : "2026-06-14T18:58:43.447", "lastUpdated" : "2026-06-16T04:40:40.871", "ingestTimestamp" : "2026-06-14T18:58:43.447", "mongoId" : "6a2d017574d8ee00a0aba825", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Ice rink operations", "Skating safety protocols" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports & Fitness", "llmIndustryConfidence" : 0.85 }, { "id" : "69cf26132beec4dd3d90b587", "title" : "Cardiac Monitor Technician", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Cardiac Monitor Technicians in Brooksville, United States, adjusted for the healthcare industry." }, "location" : "United States-Florida-Brooksville", "locations" : [ "United States-Florida-Brooksville", "
TGH Brooksville (TGHBRKSV)
17240 Cortez Boulevard

Brooksville, 34601

" ], "certifications" : [ "Basic Life Support (BLS)" ], "timestamp" : "2026-06-15T13:50:33.872", "fingerprint" : "9b0bacd2f1b5a3c7cdde3020bb6e8dceec85af0f17bb8ee7e1a6293f1a7943e8", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=674628", "externalId" : "674628", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brooksville", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5552719,-82.3878709" } ], "locationText" : "Brooksville, Florida, United States", "minimumEducation" : "High school diploma or GED", "hardSkillsList" : [ "Cardiac rhythm identification", "EKG interpretation" ], "hardSkills" : [ { "name" : "Cardiac rhythm identification", "level" : "intermediate" }, { "name" : "EKG interpretation", "level" : "intermediate" } ], "majorSkills" : "Cardiac monitoring, EKG interpretation", "majorSkillsList" : [ "Cardiac monitoring", "EKG interpretation" ], "coreResponsibilities" : "Monitor cardiac rhythms, Identify basic normal rhythms, Identify dysrhythmias, Identify lethal rhythms, Report findings, Document rhythm, Label rhythm, Interpret rhythm strips, Perform 12 lead EKGs, Maintain telemetry monitors, Clean telemetry monitors", "domainKnowledge" : "Cardiac rhythms", "domainList" : [ "cardiac-rhythms" ], "domainSpecificKnowledge" : [ "Cardiac rhythms" ], "toolProficiency" : [ "Telemetry monitors" ], "qualificationsBasic" : "Basic EKG class, Demonstration of competency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Under general supervision, follows established policies, procedures, and professional guidelines. Responsible for monitoring and identifying basic normal cardiac rhythms, dysrhythmias, and lethal arrhythmias; reporting these findings to the appropriate personnel, and rhythm documentation and labeling per TGH policy. Promotes and maintains patient support including but not limited to: interprets and post rhythm strips and protocol, performs 12 lead EKGs. Maintain and clean portable telemetry monitors between patient use according to manufacturer's guidelines. Education High school diploma or GED Certification Basic Life Support (BLS) through American Heart Assocation or American Red Cross Work Experience Basic EKG class and demonstration of competency through testing Brooksville", "summaryDescription" : "Cardiac Monitor Technician. Skills: Cardiac monitoring, EKG interpretation. Monitor cardiac rhythms. Identify basic normal rhythms", "createdAt" : "2026-06-14T08:31:57.624", "lastUpdated" : "2026-06-15T13:50:33.872", "ingestTimestamp" : "2026-06-14T08:31:57.624", "mongoId" : "69cf26132beec4dd3d90b587", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Cardiac rhythm identification", "EKG interpretation", "Cardiac monitoring", "Cardiac rhythms", "Basic Life Support (BLS)", "Telemetry monitors" ], "skillCount" : 6, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a73f292fd229cf514e7", "title" : "Helpers for In-Home Support", "company" : "Herewith Caregivers", "industry" : "Healthcare", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Herewith CG", "locations" : [ "Herewith CG" ], "timestamp" : "2026-06-16T10:00:34.548", "fingerprint" : "d9c2f31289b92ce4bdf7d91eef96fde73a6f9c3c7c623a80bad96c716df0d0dc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/herewithgmbh/jobs/8592320002", "externalId" : "8592320002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "employmentType" : "TEMPORARY", "majorSkills" : "Transportation, Post-surgery support", "majorSkillsList" : [ "Transportation", "Post-surgery support" ], "coreResponsibilities" : "Provide safe transportation, Remain on-site during procedure, Offer post-surgery supervision, Offer companionship, Assist with basic needs, Assist with comfort, Monitor post-op concerns, Ensure client safety", "domainKnowledge" : "Post-surgery care", "domainList" : [ "post-surgery-care" ], "domainSpecificKnowledge" : [ "Post-surgery care" ], "specialRequirements" : "One-day assignment, Extended hours", "qualificationsBasic" : "Reliable vehicle, Valid driver's license, Safe driving record", "qualificationsPreferred" : "Experienced in transportation, Experienced in short-term recovery support", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Location: Tampa, FL, 33625 Start Date: ASAP Helper Rate: $18.33 per hour We are seeking a dependable and attentive helper to assist a male client in his 70s who requires transportation and post-surgery support. This is a one-day assignment with extended hours to ensure safe recovery immediately after the procedure. Care Responsibilities Provide safe transportation to and from the surgical appointment Remain on-site or nearby during procedure Offer post-surgery supervision and companionship Assist with basic needs and comfort after discharge Monitor for any immediate post-op concerns and ensure safety Appointment Details Facility: Vein and Vascular (Lutz, FL) Date: July 10, 2026 Surgery Time: 9:30 AM Estimated Duration: ~2 hours Post-Op Care: Caregiver to remain with client for approximately 6 hours after surgery Ideal Candidate Must have a reliable vehicle Valid driver’s license and safe driving record Patient, attentive, and responsible Comfortable assisting post-procedure clients This role is ideal for a helper experienced in transportation and short-term recovery support, ensuring the client is safe, comfortable, and monitored after surgery. Hiring info: We’re looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here’s what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you’ll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Get started today and make a meaningful impact in your community! Learn more about Herewith at https://herewith.com/helpers.", "summaryDescription" : "Helpers for In-Home Support at Herewith Caregivers. Skills: Transportation, Post-surgery support. Provide safe transportation. Remain on-site during procedure", "postedDate" : "2026-06-15T23:28:26.151", "createdAt" : "2026-06-15T23:28:26.151", "lastUpdated" : "2026-06-16T10:00:34.548", "ingestTimestamp" : "2026-06-15T23:28:26.151", "mongoId" : "6a305a73f292fd229cf514e7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Transportation", "Post-surgery support", "Post-surgery care" ], "skillCount" : 3, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2aae4074d8ee00a06ca008", "title" : "Court Monitor", "company" : "Life Time", "salary" : { "min" : 13.25, "max" : 13.25, "currency" : "USD", "frequency" : "yearly" }, "location" : "Lakeville", "locations" : [ "Lakeville", "United States of America" ], "timestamp" : "2026-06-14T19:20:32.787", "fingerprint" : "978eccdea588b521111bc6c5d0117db3cdb8c04272b14bc99fe71ef3602e9085", "source" : "workday", "language" : "en", "applyUrl" : "https://wd1.myworkdaysite.com/recruiting/lifetime/lifetime/job/Lakeville/Court-Monitor_R-165567", "externalId" : "R-165567", "locationPoint" : "41.52449,-86.27334", "structuredLocations" : [ { "city" : "Lakeville", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.6500510,-93.2432791" } ], "locationText" : "Lakeville, Minnesota, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School Diploma or GED", "coreResponsibilities" : "Manage club pick-up games, Keep games moving, Maintain game rules, Manage game conflicts, Maintain sign-up list, Maintain jerseys (pinnies), Maintain clock time, Maintain set-up, Perform clock set-up, Return to member activities, Ensure posted game rules are followed, Play in games during designated times, Greet members, Interact with members, Encourage league participation, Promote basketball program activities, Ensure use of basketball program supplies, Ensure basketball areas are clean, Ensure basketball areas are organized", "domainKnowledge" : "Basketball Program", "domainList" : [ "basketball-program" ], "domainSpecificKnowledge" : [ "Basketball Program" ], "continuousLearning" : "Training and professional development", "specialRequirements" : "Ability to sit, Ability to be upright, Ability to walk, Ability to reach, Ability to climb, Ability to raise up to 50 pounds", "qualificationsBasic" : "Experience playing basketball games, Experience coaching basketball games, Comfortable working with all age groups, Ability to sit, be upright, walk, reach, climb, Ability to raise up to 50 pounds", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We love the game of basketball, and because we believe anyone can play, we hope everyone will. We are looking for talented people to inspire our members to keep playing the game. If you wake up every day fired-up to serve our members with your basketball talents, we want you on our squad. We offer a career path in sports, continued investment in our team members' education, provide industry-leading compensation, flexible scheduling, an incredible benefits package and a Life Time membership. **_Position Summary_** As a Court Monitor, you will ensure consistent execution and court management of the Life Time Basketball Program. You will manage pick up basketball games, time clock, pinnies, and list sign up process. ** _Job Duties and Responsibilities_** * Manages club pick-up games during scheduled gym times * Keeps games moving, maintain game rules and manage game conflicts * Maintains sign-up list, jerseys (pinnies), clock time and set-up * Performs clock set-up and returns to member activities * Ensures posted game rules are followed * Plays in games during designated times once all other tasks are completed * Greets and interacts with members in a friendly and professional manner * Encourages league participation and promotes basketball program activities within the club and community * Ensures use of basketball program supplies follow the amount prearranged by the department budget * Ensures basketball areas are clean and organized ** _Position Requirements_** * Working towards a High School Diploma or GED * Experience playing or coaching basketball games * Comfortable working with all age groups * Ability to sit, be upright, walk, reach, climb and raise up to 50 pounds ## _Pay_ This is an hourly position with wages starting at $13.25 and pays up to $15.75, based on experience and qualifications. ## ## **_Benefits_** All team members receive the following benefits while working for Life Time: * A fully subsidized membership * Discounts on Life Time products and services * 401(k) retirement savings plan with company discretionary match (21 years of age and older) * Training and professional development * Paid sick leave where required by law Full-time Team Members are eligible for additional benefits, including: * Medical, dental, vision, and prescription drug coverage * Short term and long term disability insurance * Life insurance * Pre-tax flexible spending and dependent care plans * Parental leave and adoption assistance * Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave * Deferred compensation plan, if the team member meets the required income threshold Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.", "summaryDescription" : "Court Monitor at Life Time. Manage club pick-up games. Keep games moving", "postedDate" : "2026-06-12T02:08:57.606", "createdAt" : "2026-06-12T02:08:57.575", "lastUpdated" : "2026-06-14T19:20:32.787", "ingestTimestamp" : "2026-06-12T02:08:57.575", "mongoId" : "6a2aae4074d8ee00a06ca008", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://wd1.myworkdaysite.com/recruiting/lifetime/lifetime/job/Lakeville/Court-Monitor_R-165567", "salaryAnnualMin" : 27560, "salaryAnnualMax" : 27560, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Basketball Program" ], "skillCount" : 1, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c746774d8ee00a0934b33", "title" : "Support Operations Lead", "company" : "Zip", "industry" : "Customer Support", "salary" : { "min" : 80000.0, "max" : 140000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote - US", "locations" : [ "Remote - US" ], "timestamp" : "2026-06-15T07:47:16.638", "fingerprint" : "dbd14b94299078bc9f534ecfa63416cfc05d7618bc1d8d86274f96c182be9a5c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/zip/f9fbd624-98d8-486c-9ed6-2ac996fc0886/application", "externalId" : "f9fbd624-98d8-486c-9ed6-2ac996fc0886", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 7, "experienceLevel" : "Lead", "technicalSkills" : "Zendesk, AI Tools, SQL, BI Tools, Snowflake", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Routing rules", "Automation", "Reporting", "Analytics", "Capacity planning", "Staffing model" ], "hardSkills" : [ { "name" : "Routing rules", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Analytics", "level" : "intermediate" }, { "name" : "Capacity planning", "level" : "intermediate" }, { "name" : "Staffing model", "level" : "intermediate" } ], "majorSkills" : "Support Operations, Process design, Data analysis", "majorSkillsList" : [ "Support Operations", "Process design", "Data analysis" ], "coreResponsibilities" : "Build routing rules, Build automation, Leverage AI tooling, Streamline friction, Design dashboards, Maintain dashboards, Surface queue metrics, Own staffing model, Translate forecasts, Identify work bottlenecks, Partner with cross-functional teams, Ensure systems are in place", "teamCollaboration" : "Cross-functional teams; Customer Success; Engineering", "domainKnowledge" : "Enterprise procurement", "domainList" : [ "enterprise-procurement" ], "domainSpecificKnowledge" : [ "Enterprise procurement" ], "toolProficiency" : [ "Zendesk", "Claude", "Co-Pilot", "Looker", "Tableau" ], "communicationSkills" : "Simplify complex concepts", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Industry-leading processes; Scaling support team", "qualificationsBasic" : "4–7 years in Support Operations, Deep Zendesk administration experience, Build from scratch experience, Analytical skills, Experience with capacity planning, Experience leveraging AI tools", "qualificationsPreferred" : "Looker, Tableau, or equivalent BI tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. YOUR ROLE This is a founding Support Operations role — the first person to own the operational infrastructure for Zip's Customer Support team. Our support team is growing fast, and you will own ensuring the team’s processes, reporting, and infrastructure are industry-leading, scaling a support team befitting our world-class customers. You'll report directly to the Head of Support and work alongside Technical Support Engineers, Customer Success, and Engineering. The person who succeeds here is equal parts operator, analyst, and builder – ready for a fast-paced environment, and comfortable building and scaling systems from scratch. YOU WILL - Support Tool Administration & Tooling - You will build routing rules and automation, and leverage AI Tooling to ensure the support team runs like a well-oiled machine. You’re ready to do whatever it takes to streamline any friction slowing the team down from helping our customers. - Reporting & Analytics - You will design and maintain the dashboards and reports that surface what's actually happening in the queue: ticket volume trends, time-to-first-response, time-to-resolution, CSAT, and individual KPIs for our support team. - Capacity Planning - Own the staffing model. Translate ticket volume forecasts into headcount and other recommendations. - Workflow & Process Design - Identify where work gets stuck, slowed down, or done inconsistently, partnering with cross-functional teams to ensure there are the right systems in place for our team to work as collaboratively as possible. QUALIFICATIONS - 4–7 years in Support Operations, Customer Experience Operations, or a closely related function - Deep, hands-on Zendesk administration experience — triggers, automations, routing, SLA configuration, reporting, and integrations are second nature - Demonstrated ability to build from scratch: you've stood up a system, process, or program in an environment where one didn't exist before - Strong analytical skills — comfortable in SQL, Excel/Sheets modeling, and BI tools (Looker, Tableau, or equivalent); you pull your own data - Experience with capacity planning or workforce management — you've built a staffing model and defended it to leadership - Experiencing leveraging AI tools to streamline team workflows and operations. CORE SKILLS - Exceptional written and verbal communication, with the ability to simplify complex technical concepts for non-technical stakeholders. - Strong prioritization, time management, and operational discipline across multiple active issues. - Fast learner with the ability to learn on the fly, and work in gray areas TECHNICAL SKILLS - Experience with Zendesk - Experience with AI Tools (Claude, Co-Pilot) - Experience with SQL and BI Tools like Snowflake The salary range for this role is $80,000 - $140,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. PERKS & BENEFITS At Zip, we’re committed to providing our employees with everything they need to do their best work. - \uD83D\uDCC8 Start-up equity - \uD83E\uDDB7 Full health, vision & dental coverage - \uD83D\uDEA0 Team building events & happy hours - \uD83C\uDF34 Flexible PTO - \uD83D\uDCBB Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!", "summaryDescription" : "Support Operations Lead at Zip. Skills: Support Operations, Process design, Data analysis. Build routing rules. Build automation", "createdAt" : "2026-06-13T21:30:39.555", "lastUpdated" : "2026-06-15T07:47:16.638", "ingestTimestamp" : "2026-06-13T21:30:39.555", "mongoId" : "6a2c746774d8ee00a0934b33", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 80000, "salaryAnnualMax" : 140000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Routing rules", "Automation", "Reporting", "Analytics", "Capacity planning", "Staffing model", "Support Operations", "Process design", "Data analysis", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Enterprise procurement", "Zendesk", "Claude", "Co-Pilot", "Looker", "Tableau" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6949bdd070f0b99d58827ef5", "title" : "Operations Support Agent", "company" : "DHL Express (Hong Kong) Limited", "industry" : "Logistics", "salary" : { "min" : 175000.0, "max" : 230000.0, "currency" : "HKD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Operations Support Agent in the Logistics industry in Hong Kong, adjusted for company size and seniority." }, "location" : "Hong Kong, SAR China-Hong Kong-Hong Kong", "locations" : [ "Hong Kong, SAR China-Hong Kong-Hong Kong", "false", "true, 116240, false" ], "timestamp" : "2026-06-15T06:50:55.176", "fingerprint" : "c07cdedd95a1094ef1e58a4ddc96a4e4e5e1c5ad2a706ce6192014b6a18eb49c", "source" : "taleo", "language" : "en", "applyUrl" : "https://dhlexpress.taleo.net/careersection/ex/jobdetail.ftl?job=116240", "externalId" : "116240", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hong Kong", "country" : "Hong Kong", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "22.2818333,114.1582831" } ], "locationText" : "Hong Kong, Hong Kong", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "communicationSkills" : "Spoken English", "specialRequirements" : "24-hour shift duties", "qualificationsBasic" : "2 years clerical experience, 2 years operations support experience, Hands-on PC skills", "qualificationsPreferred" : "Warehousing experience, Distribution center experience, Logistics experience, Freight forwarding experience, Airport operations experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Full-time Third Shift YOUR PROFILE Requirements: Secondary education with at least 2 years clerical or operations support experience Previous work experience related to warehousing, distribution center, logistics, freight forwarding and airport operations is an advantage Fair command of spoken English and Cantonese Hands-on PC skills Hardworking, attentive to details, patient with customer service sense Willing to work on 24-hour shift duties OUR OFFER Strong career support in an international environment Great culture and colleagues Multifarious benefit program Do you see a personal challenge in these versatile and responsible tasks? Then apply now! We look forward to receiving your application! Personal Information Collection Statement pertaining to Recruitment DHL Express (Hong Kong) Limited / DHL Aviation (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (the “Policy”) at https://www.dhl.com/hk-en/home/footer/local-privacy-notice.html By proceeding to respond to this recruitment advertisement, you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment, application processing, assessment and communication purposes (including any other purposes directly related thereto) in accordance with the Policy. All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years after which such data will be destroyed. You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at jobs@dhl.com", "summaryDescription" : "Operations Support Agent at DHL Express (Hong Kong) Limited", "createdAt" : "2026-06-14T08:14:07.618", "lastUpdated" : "2026-06-15T06:50:55.176", "ingestTimestamp" : "2026-06-14T08:14:07.618", "mongoId" : "6949bdd070f0b99d58827ef5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6aa574d8ee00a090d12e", "title" : "Helpers for In-Home Support", "company" : "Herewith Caregivers", "industry" : "Healthcare", "salary" : { "min" : 15.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Herewith CG", "locations" : [ "Herewith CG" ], "timestamp" : "2026-06-16T04:27:41.656", "fingerprint" : "8b7a99a3cac074e60f0e7f550cec50cc4c4c1b3c5263f756e463e70bc0a91c75", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/herewithgmbh/jobs/8588650002", "externalId" : "8588650002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Scottsboro", "state" : "Alabama", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.6731323,-86.0338765" } ], "locationText" : "Scottsboro, Alabama, United States", "employmentType" : "PART_TIME", "coreResponsibilities" : "Provide safe transportation, Provide timely transportation, Assist with pick-up, Assist with drop-off, Offer basic support, Offer companionship, Ensure client's comfort, Ensure client's safety", "domainKnowledge" : "In-home support", "domainList" : [ "in-home-support" ], "domainSpecificKnowledge" : [ "In-home support" ], "specialRequirements" : "Physical lifting", "qualificationsBasic" : "Reliable vehicle, Valid driver's license, Clean driving record", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Location: Scottsboro, AL 35769 Start Date: June 22, 2026 Helper Rate: $15 per hour We are seeking a dependable helper/driver to assist a male client in his 60s with transportation to and from a doctor’s appointment. This is a straightforward, low-intensity assignment ideal for caregivers who offer transportation services. Care Responsibilities Provide safe and timely transportation Assist with pick-up and drop-off Offer basic support and companionship during the trip Ensure client’s comfort and safety Appointment Details Date: June 22, 2026 Time: Morning (exact time TBD) Pick-Up: Scottsboro, AL 35769 Destination: The Orthopaedic Center – Huntsville, AL Schedule 2 days per week initially 2:00 PM – 7:00 PM Days are flexible Opportunity to increase up to 5 days per week if it’s a good fit Ideal Candidate Must have a reliable vehicle Valid driver’s license with a clean driving record Punctual and professional Respectful and patient This role is perfect for helper seeking flexible, one-time assignments with potential for future transportation needs. Hiring info: We’re looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here’s what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you’ll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Get started today and make a meaningful impact in your community! Learn more about Herewith at https://herewith.com/helpers.", "summaryDescription" : "Helpers for In-Home Support at Herewith Caregivers. Provide safe transportation. Provide timely transportation", "postedDate" : "2026-06-14T20:02:23.539", "createdAt" : "2026-06-14T20:02:23.539", "lastUpdated" : "2026-06-16T04:27:41.656", "ingestTimestamp" : "2026-06-14T20:02:23.539", "mongoId" : "6a2c6aa574d8ee00a090d12e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31200, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "In-home support" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb0e274d8ee00a09db62e", "title" : "Software Engineer (Multiple Levels)", "company" : "UpGuard", "industry" : "Product", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Software Engineer in Sydney, Australia, adjusted for the technology industry and company size." }, "location" : "Sydney", "locations" : [ "Sydney" ], "timestamp" : "2026-06-15T21:25:16.201", "fingerprint" : "861b0824c5b44e62537122f8c8d7036c035c9d5d70d6ede19ca8581660fb6c6a", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/upguard/8dc6c4a1-fd78-497f-b81f-7afa9df1ca41/application", "externalId" : "8dc6c4a1-fd78-497f-b81f-7afa9df1ca41", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "WHO ARE WE? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk. We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface. We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale. At UpGuard, our Sales team continues to be the engine of our growth, moving beyond simple transactions to become trusted architects of digital resilience. In an era where third-party risk is more complex than ever, we maintain a highly collaborative, consultative culture that puts the customer’s security posture above all else. Following a record-breaking 2025 where we shattered revenue targets and expanded our global footprint, we are entering 2026 with even greater momentum. We are seeking high-energy individuals who thrive in a fast-paced, AI-augmented sales environment. If you are hungry to sharpen your craft, possess a relentless desire to win, and want to sell a platform that is actively neutralising global cyber threats, we want to talk to you. Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk. We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface. We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale. Our Product team at UpGuard comprises our Product Management, Product Support, Engineering, Design, Data Leaks Detection, and Third Party Risk Management Services. Our Product team’s vision is to become the leader in the Cyber VRM category by providing a best-in-class SaaS platform for organisations to manage their third-party risk and external attack surface. Our purpose as a Product team is simply to build a product that enables this. We aim to build a product that users love and come to rely on, and one that regularly and consistently improves. About The Role We’re hiring engineers at multiple levels to join our Product Engineering team as we continue to scale rapidly and sustain strong growth. As Software Engineers at UpGuard, we immerse ourselves in the swiftly evolving and increasingly vital realm of cybersecurity. Our focus is on presenting data in intelligent and creative ways, crafting integrated solutions that directly influence the security posture of our global customers. With the majority of the internet scanned across multiple vectors daily, we confront challenges like high throughput, massive concurrency, and big data. The way we address these challenges reflects the essence of the engineers we welcome into our team. In this role, you’ll work within a cross-functional team that values iteration, collaboration, and speed. Together, we deliver customer value quickly while ensuring security and reliability at every step. We value clean code, thoughtful design, and engineers who care about the product as much as the technology it is built on. What you’ll do: - - Collaborate with a cross-functional team of engineers, product managers, and designers to create world-class products. - Own and develop new customer-facing features end-to-end - Improve system reliability, scalability, and performance - Contribute to code reviews, technical discussions and architectural decisions. - Explore an interesting, challenging domain, mastering the fundamentals of cybersecurity and the internet. What you'll bring: - - 4+ years of relevant engineering experience at tech-centric and product-driven companies - Curious about exploring new technologies, particularly AI and LLMs, to enhance both developer productivity and customer experience - Experience with JavaScript, React, and other web technologies - Proficiency with a backend language (we use Go) - Proficiency with relational databases (we use Postgres) - Excited to help shape product features that improve user experience and drive impact - Able to make pragmatic trade-offs in design and delivery, balancing technical quality with business needs What will give you an edge: - - Experience in cybersecurity. If not, you’ll just need to be willing to learn - Comfortable building complex applications and systems from the ground up in collaboration with cross-functional teams - Care deeply about user experience and are motivated by building products that make a meaningful impact for customers - Have a humble attitude and a strong desire to contribute to the team’s success - We use a modern stack, including React, Go, and Kubernetes, on Google Cloud Platform, so experience with these technologies is a plus. Why you’ll love it here: - - A strong engineering culture focused on learning, impact, and craftsmanship - Opportunities to work on cutting-edge problems in security, AI, and scale. - Regular team off-sites, collaborative professional development, and a no-ego culture. What's in it for you: - - Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being - WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard - $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance - Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries. - 18 weeks paid Parental Leave: Irrespective of parenting role - Personal Leave Allowance: This includes sick & carer’s leave - Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance - Top-spec hardware: All team members will be provided with top-spec laptops for their role - Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work #LI-SR1 UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why! As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC. Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation. WHAT'S IN IT FOR YOU? - Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being - WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard - $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance - Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries. - 18 weeks paid Parental Leave: Irrespective of parenting role - Personal Leave Allowance: This includes sick & carer’s leave - Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance - Top-spec hardware: All team members will be provided with top-spec laptops for their role - Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work! Apply now to find out why! As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. For applications to positions in the United States, please note, at this time, we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC. Before starting work with us, you will need to undertake a national police history check and reference checks. 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Full-time employment, Office location: Tokyo or Osaka Responsibilities: * Advise clients, project teams, sites, data safety monitoring boards, regulatory agencies and third-party vendors on medical matters * Collaborate with internal departments in the preparation of clinical development plans, protocols, investigator brochures, annual reports, clinical study reports, manuscripts, and different scientific presentations * Review and analysis of clinical data to ensure the safety of study participants in clinical studies * Ensure that the reported data is accurate, complete, and verifiable, and that the conduct of the trial is in compliance with the currently approved protocol/amendments * Address safety issues across the study from sites and the study team * Participate in bid defense meetings * Assist in Pharmacovigilance activities * Identify Program risks, and create and implement mitigation strategies with Clinical Operations * Ability to organise and lead clinical development advisory boards and safety monitoring boards * Ensure Study team compliance with local regulatory agencies, ICH and GCP guidelines * Review and sign off clinical documents with respect to medical relevance ## Qualifications * Medical Doctor degree * Board-certification in major therapeutic area (Oncology, Infectious disease, Gastroenterology, Hematology, Internal Medicine) is desirable * Prior experience in Clinical Research. * Familiar and comfortable with clinical concepts, practices and local regulations regarding clinical research trials experience with local health authority interactions leading to drug approval strongly preferred * Ability to interact with and train clinical monitors and physician investigators, and build constructive, trusting and respectful relationships with colleagues at all levels within and outside the organization * Must possess excellent leadership, communication, presentation, and organizational skills and be able to exercise sound critical thinking and problem-solving skills and execute position responsibilities with minimal guidance * Proficiency with MS Office applications ## Additional Information Join our highly dedicated team of clinical research professionals with 250+ Medical Doctors onboard, and make a tangible difference within a professional and energetic organization founded by scientists.", "summaryDescription" : "Medical Monitor at PSI CRO. 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As part of PSI's Medical Monitoring team, you will join our international group of medical professionals, build a career on the frontline of medical science and use your knowledge and expertise to help bring new medications to patients that need them. Full-time employment based in Bangkok Responsibilities: * Advise clients, project teams, sites, data safety monitoring boards, regulatory agencies and third-party vendors on medical matters * Collaborate with internal departments in the preparation of clinical development plans, protocols, investigator brochures, annual reports, clinical study reports, manuscripts, and different scientific presentations * Review and analysis of clinical data to ensure the safety of study participants in clinical studies * Ensure that the reported data is accurate, complete, and verifiable, and that the conduct of the trial is in compliance with the currently approved protocol/amendments * Address safety issues across the study from sites and the study team * Participate in bid defense meetings * Assist in Pharmacovigilance activities * Identify Program risks, and create and implement mitigation strategies with Clinical Operations * Ability to organise and lead clinical development advisory boards and safety monitoring boards * Ensure Study team compliance with local regulatory agencies, ICH and GCP guidelines * Review and sign off clinical documents with respect to medical relevance ## Qualifications * Medical Doctor degree * Board-certification in major therapeutic area (Oncology, Infectious disease, Gastroenterology, Hematology, Internal Medicine) is desirable * Prior experience in Clinical Research. * Familiar and comfortable with clinical concepts, practices and local regulations regarding clinical research trials experience with local health authority interactions leading to drug approval strongly preferred * Ability to interact with and train clinical monitors and physician investigators, and build constructive, trusting and respectful relationships with colleagues at all levels within and outside the organization * Must possess excellent leadership, communication, presentation, and organizational skills and be able to exercise sound critical thinking and problem-solving skills and execute position responsibilities with minimal guidance * Proficiency with MS Office applications ## Additional Information Join our highly dedicated team of clinical research professionals with 250+ Medical Doctors onboard, and make a tangible difference within a professional and energetic organization founded by scientists.", "summaryDescription" : "Medical Monitor at PSI CRO. Skills: Medical monitoring, Clinical data analysis, Regulatory compliance. Advise clients on medical matters. 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Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights our commitment to delivering high-quality, timely services across a broad spectrum of therapeutic indications. At PSI, we foster an environment where a diverse range of colleagues feel welcomed and valued. Our inclusive culture is a cornerstone of our success, enabling us to attract and retain top talent globally. We are not just about conducting clinical trials; we are about building a community where every team member has the opportunity to thrive and contribute to groundbreaking advancements in the pharmaceutical industry. As part of PSI's Medical Monitoring team, you will join our international group of medical professionals, build a career on the frontline of medical science and use your knowledge and expertise to help bring new medications to patients that need them. Full-time employment based in Bangkok Responsibilities: * Advise clients, project teams, sites, data safety monitoring boards, regulatory agencies and third-party vendors on medical matters * Collaborate with internal departments in the preparation of clinical development plans, protocols, investigator brochures, annual reports, clinical study reports, manuscripts, and different scientific presentations * Review and analysis of clinical data to ensure the safety of study participants in clinical studies * Ensure that the reported data is accurate, complete, and verifiable, and that the conduct of the trial is in compliance with the currently approved protocol/amendments * Address safety issues across the study from sites and the study team * Participate in bid defense meetings * Assist in Pharmacovigilance activities * Identify Program risks, and create and implement mitigation strategies with Clinical Operations * Ability to organise and lead clinical development advisory boards and safety monitoring boards * Ensure Study team compliance with local regulatory agencies, ICH and GCP guidelines * Review and sign off clinical documents with respect to medical relevance ## Qualifications * Medical Doctor degree * Board-certification in major therapeutic area (Oncology, Infectious disease, Gastroenterology, Hematology, Internal Medicine) is desirable * Prior experience in Clinical Research. * Familiar and comfortable with clinical concepts, practices and local regulations regarding clinical research trials experience with local health authority interactions leading to drug approval strongly preferred * Ability to interact with and train clinical monitors and physician investigators, and build constructive, trusting and respectful relationships with colleagues at all levels within and outside the organization * Must possess excellent leadership, communication, presentation, and organizational skills and be able to exercise sound critical thinking and problem-solving skills and execute position responsibilities with minimal guidance * Proficiency with MS Office applications ## Additional Information Join our highly dedicated team of clinical research professionals with 250+ Medical Doctors onboard, and make a tangible difference within a professional and energetic organization founded by scientists.", "summaryDescription" : "Medical Monitor at PSI CRO. 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As part of PSI's Medical Monitoring team, you will join our international group of medical professionals, build a career on the frontline of medical science and use your knowledge and expertise to help bring new medications to patients that need them. Full-time employment based in Seoul Responsibilities: * Advise clients, project teams, sites, data safety monitoring boards, regulatory agencies and third-party vendors on medical matters * Collaborate with internal departments in the preparation of clinical development plans, protocols, investigator brochures, annual reports, clinical study reports, manuscripts, and different scientific presentations * Review and analysis of clinical data to ensure the safety of study participants in clinical studies * Ensure that the reported data is accurate, complete, and verifiable, and that the conduct of the trial is in compliance with the currently approved protocol/amendments * Address safety issues across the study from sites and the study team * Participate in bid defense meetings * Assist in Pharmacovigilance activities * Identify Program risks, and create and implement mitigation strategies with Clinical Operations * Ability to organise and lead clinical development advisory boards and safety monitoring boards * Ensure Study team compliance with local regulatory agencies, ICH and GCP guidelines * Review and sign off clinical documents with respect to medical relevance ## Qualifications * Medical Doctor degree * Board-certification in major therapeutic area (Oncology, Infectious disease, Gastroenterology, Hematology, Internal Medicine) is desirable * Prior experience in Clinical Research * Familiar and comfortable with clinical concepts, practices and local regulations regarding clinical research trials experience with local health authority interactions leading to drug approval strongly preferred * Ability to interact with and train clinical monitors and physician investigators, and build constructive, trusting and respectful relationships with colleagues at all levels within and outside the organization * Must possess excellent leadership, communication, presentation, and organizational skills and be able to exercise sound critical thinking and problem-solving skills and execute position responsibilities with minimal guidance * Proficiency with MS Office applications ## Additional Information Join our highly dedicated team of clinical research professionals with 250+ Medical Doctors onboard, and make a tangible difference within a professional and energetic organization founded by scientists.", "summaryDescription" : "Medical Monitor at PSI CRO. Skills: Medical monitoring, Clinical research, Drug approval. Advise clients on medical matters. 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As part of PSI's Medical Monitoring team, you will join our international group of medical professionals, build a career on the frontline of medical science and use your knowledge and expertise to help bring new medications to patients that need them. Full-time employment based in Seoul Responsibilities: * Advise clients, project teams, sites, data safety monitoring boards, regulatory agencies and third-party vendors on medical matters * Collaborate with internal departments in the preparation of clinical development plans, protocols, investigator brochures, annual reports, clinical study reports, manuscripts, and different scientific presentations * Review and analysis of clinical data to ensure the safety of study participants in clinical studies * Ensure that the reported data is accurate, complete, and verifiable, and that the conduct of the trial is in compliance with the currently approved protocol/amendments * Address safety issues across the study from sites and the study team * Participate in bid defense meetings * Assist in Pharmacovigilance activities * Identify Program risks, and create and implement mitigation strategies with Clinical Operations * Ability to organise and lead clinical development advisory boards and safety monitoring boards * Ensure Study team compliance with local regulatory agencies, ICH and GCP guidelines * Review and sign off clinical documents with respect to medical relevance ## Qualifications * Medical Doctor degree * Board-certification in major therapeutic area (Oncology, Infectious disease, Gastroenterology, Hematology, Internal Medicine) is desirable * Prior experience in Clinical Research * Familiar and comfortable with clinical concepts, practices and local regulations regarding clinical research trials experience with local health authority interactions leading to drug approval strongly preferred * Ability to interact with and train clinical monitors and physician investigators, and build constructive, trusting and respectful relationships with colleagues at all levels within and outside the organization * Must possess excellent leadership, communication, presentation, and organizational skills and be able to exercise sound critical thinking and problem-solving skills and execute position responsibilities with minimal guidance * Proficiency with MS Office applications ## Additional Information Join our highly dedicated team of clinical research professionals with 250+ Medical Doctors onboard, and make a tangible difference within a professional and energetic organization founded by scientists.", "summaryDescription" : "Medical Monitor at PSI CRO. Skills: Medical monitoring, Clinical research, Data safety. Advise clients on medical matters. 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Build relationships with colleagues", "domainKnowledge" : "Clinical research trials; Local regulations; Drug approval process; ICH guidelines; GCP guidelines", "domainList" : [ "clinical-research-trials", "local-regulations", "drug-approval-process", "ich-guidelines", "gcp-guidelines" ], "domainSpecificKnowledge" : [ "Clinical research trials", "Local regulations", "Drug approval process", "ICH guidelines", "GCP guidelines" ], "toolProficiency" : [ "MS Office applications" ], "communicationSkills" : "Presentation skills; Communication skills", "documentationSkills" : "Clinical documentation; Scientific documentation", "problemSolvingSkills" : "Problem-solving skills; Critical thinking", "qualificationsBasic" : "Medical Doctor degree, Prior experience in Clinical Research, Familiar and comfortable with clinical concepts, practices and local regulations regarding clinical research trials, Ability to interact with and train clinical monitors and physician investigators, Build constructive, trusting and respectful relationships with colleagues at all levels within and outside the organization, Excellent leadership, communication, presentation, and organizational skills, Exercise sound critical thinking and problem-solving skills, Execute position responsibilities with minimal guidance, Proficiency with MS Office applications", "qualificationsPreferred" : "Board-certification in major therapeutic area, Experience with local health authority interactions leading to drug approval", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "PSI is a leading Contract Research Organization (CRO) with 30 years of experience in the pharmaceutical industry. 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As part of PSI's Medical Monitoring team, you will join our international group of medical professionals, build a career on the frontline of medical science and use your knowledge and expertise to help bring new medications to patients that need them. Full-time employment based in Taipei Responsibilities: * Advise clients, project teams, sites, data safety monitoring boards, regulatory agencies and third-party vendors on medical matters * Collaborate with internal departments in the preparation of clinical development plans, protocols, investigator brochures, annual reports, clinical study reports, manuscripts, and different scientific presentations * Review and analysis of clinical data to ensure the safety of study participants in clinical studies * Ensure that the reported data is accurate, complete, and verifiable, and that the conduct of the trial is in compliance with the currently approved protocol/amendments * Address safety issues across the study from sites and the study team * Participate in bid defense meetings * Assist in Pharmacovigilance activities * Identify Program risks, and create and implement mitigation strategies with Clinical Operations * Ability to organise and lead clinical development advisory boards and safety monitoring boards * Ensure Study team compliance with local regulatory agencies, ICH and GCP guidelines * Review and sign off clinical documents with respect to medical relevance ## Qualifications * Medical Doctor degree * Board-certification in major therapeutic area (Oncology, Infectious disease, Gastroenterology, Hematology, Internal Medicine) is desirable * Prior experience in Clinical Research. * Familiar and comfortable with clinical concepts, practices and local regulations regarding clinical research trials experience with local health authority interactions leading to drug approval strongly preferred * Ability to interact with and train clinical monitors and physician investigators, and build constructive, trusting and respectful relationships with colleagues at all levels within and outside the organization * Must possess excellent leadership, communication, presentation, and organizational skills and be able to exercise sound critical thinking and problem-solving skills and execute position responsibilities with minimal guidance * Proficiency with MS Office applications ## Additional Information Join our highly dedicated team of clinical research professionals with 250+ Medical Doctors onboard, and make a tangible difference within a professional and energetic organization founded by scientists.", "summaryDescription" : "Medical Monitor at PSI CRO. 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As part of PSI's Medical Monitoring team, you will join our international group of medical professionals, build a career on the frontline of medical science and use your knowledge and expertise to help bring new medications to patients that need them. Full-time employment based in Australia Responsibilities: * Advise clients, project teams, sites, data safety monitoring boards, regulatory agencies and third-party vendors on medical matters * Collaborate with internal departments in the preparation of clinical development plans, protocols, investigator brochures, annual reports, clinical study reports, manuscripts, and different scientific presentations * Review and analysis of clinical data to ensure the safety of study participants in clinical studies * Ensure that the reported data is accurate, complete, and verifiable, and that the conduct of the trial is in compliance with the currently approved protocol/amendments * Address safety issues across the study from sites and the study team * Participate in bid defense meetings * Assist in Pharmacovigilance activities * Identify Program risks, and create and implement mitigation strategies with Clinical Operations * Ability to organise and lead clinical development advisory boards and safety monitoring boards * Ensure Study team compliance with local regulatory agencies, ICH and GCP guidelines * Review and sign off clinical documents with respect to medical relevance ## Qualifications * Medical Doctor degree * Board-certification in major therapeutic area (Oncology, Infectious disease, Gastroenterology, Hematology, Internal Medicine) is desirable * Prior experience in Clinical Research. * Familiar and comfortable with clinical concepts, practices and local regulations regarding clinical research trials experience with local health authority interactions leading to drug approval strongly preferred * Ability to interact with and train clinical monitors and physician investigators, and build constructive, trusting and respectful relationships with colleagues at all levels within and outside the organization * Must possess excellent leadership, communication, presentation, and organizational skills and be able to exercise sound critical thinking and problem-solving skills and execute position responsibilities with minimal guidance * Proficiency with MS Office applications ## Additional Information Join our highly dedicated team of clinical research professionals with 250+ Medical Doctors onboard, and make a tangible difference within a professional and energetic organization founded by scientists.", "summaryDescription" : "Medical Monitor at PSI CRO. 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As part of PSI's Medical Monitoring team, you will join our international group of medical professionals, build a career on the frontline of medical science and use your knowledge and expertise to help bring new medications to patients that need them. Full-time employment based in Australia Responsibilities: * Advise clients, project teams, sites, data safety monitoring boards, regulatory agencies and third-party vendors on medical matters * Collaborate with internal departments in the preparation of clinical development plans, protocols, investigator brochures, annual reports, clinical study reports, manuscripts, and different scientific presentations * Review and analysis of clinical data to ensure the safety of study participants in clinical studies * Ensure that the reported data is accurate, complete, and verifiable, and that the conduct of the trial is in compliance with the currently approved protocol/amendments * Address safety issues across the study from sites and the study team * Participate in bid defense meetings * Assist in Pharmacovigilance activities * Identify Program risks, and create and implement mitigation strategies with Clinical Operations * Ability to organise and lead clinical development advisory boards and safety monitoring boards * Ensure Study team compliance with local regulatory agencies, ICH and GCP guidelines * Review and sign off clinical documents with respect to medical relevance ## Qualifications * Medical Doctor degree * Board-certification in major therapeutic area (Oncology, Infectious disease, Gastroenterology, Hematology, Internal Medicine) is desirable * Prior experience in Clinical Research. * Familiar and comfortable with clinical concepts, practices and local regulations regarding clinical research trials experience with local health authority interactions leading to drug approval strongly preferred * Ability to interact with and train clinical monitors and physician investigators, and build constructive, trusting and respectful relationships with colleagues at all levels within and outside the organization * Must possess excellent leadership, communication, presentation, and organizational skills and be able to exercise sound critical thinking and problem-solving skills and execute position responsibilities with minimal guidance * Proficiency with MS Office applications ## Additional Information Join our highly dedicated team of clinical research professionals with 250+ Medical Doctors onboard, and make a tangible difference within a professional and energetic organization founded by scientists.", "summaryDescription" : "Medical Monitor at PSI CRO. Skills: Medical monitoring, Clinical data analysis, Regulatory compliance. Advise clients on medical matters. Advise project teams on medical matters", "postedDate" : "2026-06-11T14:54:27.000", "createdAt" : "2026-06-14T18:39:15.075", "lastUpdated" : "2026-06-16T06:29:51.015", "ingestTimestamp" : "2026-06-14T18:39:15.075", "mongoId" : "6a2d3f1074d8ee00a0b34803", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Clinical data review", "Data verification", "Protocol compliance", "Leadership", "Critical thinking", "Problem-solving", "Medical monitoring", "Clinical data analysis", "Regulatory compliance", "Medical matters", "Clinical development plans", "Pharmacovigilance activities", "Program risk mitigation", "Safety monitoring boards", "Regulatory agencies", "ICH guidelines", "GCP guidelines", "Scientific presentations", "Clinical development", "Risk management", "Pharmaceutical industry", "Clinical research trials", "Local regulations", "MS Office applications" ], "skillCount" : 24, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a5ff474d8ee00a061f011", "title" : "Technical Sales Rep (Public Address)", "company" : "Keenfinity", "industry" : "Mechanical Or Industrial Engineering", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Technical Sales Representative in Burnsville, United States, adjusted for the Technology industry." }, "location" : "Burnsville, MN, United States", "locations" : [ "Burnsville", "MN", "United States" ], "timestamp" : "2026-06-14T22:02:51.192", "fingerprint" : "b942c28b51e18e3f20896f52a91b5e2405a20629a695cdcabdcb8a576e232c9c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Keenfinity/744000131507679-technical-sales-rep-public-address-", "externalId" : "744000131507679", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Burnsville", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.7670567,-93.2773887" } ], "locationText" : "Burnsville, Minnesota, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Public Address, Audio technologies, Networking concepts, Infrastructure", "professionalSkills" : [ "Market development", "Go-to-market strategy", "Technical pre-sales", "Project support", "Sales enablement" ], "hardSkillsList" : [ "System architecture", "Design reviews", "Solution validation", "Technical documentation" ], "hardSkills" : [ { "name" : "System architecture", "level" : "intermediate" }, { "name" : "Design reviews", "level" : "intermediate" }, { "name" : "Solution validation", "level" : "intermediate" }, { "name" : "Technical documentation", "level" : "intermediate" } ], "majorSkills" : "Public Address, Voice Alarm, Sales, Technical Support", "majorSkillsList" : [ "Public Address", "Voice Alarm", "Sales", "Technical Support" ], "coreResponsibilities" : "Support revenue growth, Influence specifications, Win strategic projects, Qualify and develop PA opportunities, Provide technical support, Position solutions, Differentiate competitively, Serve as a Public Address subject matter expert, Define and execute Public Address go-to-market strategies, Support development of vertical-specific value propositions, Develop reference architectures, Develop sales enablement materials, Provide market feedback, Provide L2 regional technical support, Assist with project designs, Assist with drawings, Assist with technical documentation, Support system commissioning strategy, Handle escalation, Resolve L2 technical issues, Act as a technical liaison, Support training initiatives, Capture Voice of Customer insights, Communicate Voice of Customer insights, Participate in product feedback loops, Support certification efforts", "teamCollaboration" : "Internal stakeholders; Growth teams; Regional Sales Managers; Business Development teams; Marketing; Product management; Level three application support team", "domainKnowledge" : "Public Address systems; Voice Alarm systems; Mass Notification solutions; Audio technologies; Networking concepts; Public Address standards; Public Address regulations", "domainList" : [ "public-address-systems", "voice-alarm-systems", "mass-notification-solutions", "audio-technologies", "networking-concepts", "public-address-standards", "public-address-regulations" ], "domainSpecificKnowledge" : [ "Public Address systems", "Voice Alarm systems", "Mass Notification solutions", "Audio technologies", "Networking concepts", "Public Address standards", "Public Address regulations" ], "communicationSkills" : "Technical solutions; Presentation skills; Communication skills", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Travel up to 25%, Reside near major airport", "outcomesObjectives" : "Project influence; Revenue growth; Specification adoption; Technical readiness", "qualificationsBasic" : "Bachelor’s degree required, 2–5 years of experience in business development, sales, or a related client-facing role, technical aptitude, Familiarity with public address (PA) systems and audio technologies, Foundational understanding of networking concepts and infrastructure, Proven ability to build and maintain professional relationships, Excellent presentation and communication skills, Willingness and ability to travel up to 25% as needed, Must reside within reasonable proximity to a major airport", "qualificationsPreferred" : "Prior experience or exposure within the relevant industry preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Conferencing (Bosch Public Adress & Voice Alarm). With our premium brands: Dynacord, Electro-Voice, RTS and Telex, we are committed to delivering innovative solutions that shape the future of sound. At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4,200 employees in over 50 countries worldwide, our ambition is clear: we offer more than just technology – we secure, connect, and amplify the moments that matter in life. Next to our passion for technology we’re very passionate about our work environment. Based on values such as trust, appreciation, and accountability we all work together to shape the future – boldly, customer-focused and with a strong team spirit. The Public Address Technical Sales team member is responsible for driving growth of the Bosch Public Address & Voice Alarm (PAVA) portfolio through a combination of market development, technical expertise, and go-to-market support. This role serves as the primary technical and strategic resource for Public Address, Paging and Mass Notification solutions, supporting project wins, enabling growth teams, influencing specifications and shaping regional and vertical GTM strategies. The position bridges commercial strategy and hands-on technical support, acting as a trusted advisor to consultants, end users, integrators, and internal stakeholders. Success in this role is measured by project influence, revenue growth, specification adoption and the technical readiness of both internal and external partners. Key Responsibilities Growth & Market Development * Support revenue growth for the PA portfolio by influencing specifications and helping win strategic projects. * Qualify and develop PA opportunities across defined regions and vertical markets. * Actively support major pursuits by providing technical support, solution positioning and competitive differentiation. * Serve as a Public Address subject matter expert to Regional Sales Managers and Business Development teams. Go-To-Market Strategy * Define and execute Public Address go-to-market strategies aligned with regional and vertical priorities via the growth team. * Support development of vertical-specific value propositions, reference architectures and sales enablement materials. * Provide structured market feedback on competitive activity, customer needs and product gaps to marketing and product management. Technical Pre-Sales & Project Support * Provide L2 regional technical support for PA systems, including system architecture, design reviews and solution validation. * Assist with project designs, drawings and technical documentation to support bids and proposals. * Support system commissioning strategy, escalation handling and resolution of L2 technical issues as required. * Act as a technical liaison between growth team and level three application support team. Training * Support internal and external Sales/Growth training initiatives. Voice of Customer (VoC) & Lifecycle Support * Capture and communicate Voice of Customer insights throughout the product lifecycle. * Participate in product feedback loops related to roadmap planning, certifications and compliance requirements. * Support local and regional certification efforts related to Public Address standards and regulations. Industry & Partner Engagement * Represent Public Address at industry events, trade shows, roadshows and customer briefings. ## Qualifications * Bachelor’s degree required * 2–5 years of experience in business development, sales, or a related client-facing role * Strong technical aptitude with the ability to clearly communicate technical solutions to diverse audiences * Familiarity with public address (PA) systems and audio technologies * Foundational understanding of networking concepts and infrastructure * Prior experience or exposure within the relevant industry preferred * Proven ability to build and maintain strong professional relationships * Excellent presentation and communication skills * Willingness and ability to travel up to 25% as needed * Must reside within reasonable proximity to a major airport ## Additional Information The U.S. based salary range for this role is between $85,000-100,000. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc. In addition to base salary, full-time employees are eligible to participate in Keenfinity Group's (US) Health and Welfare Benefit Plans—including medical, dental, vision, disability, and life insurance—as well as the company’s 401(k) plan, subject to the terms and conditions of the respective plan documents. Full-time employees are eligible to participate in Keenfinity Group’s paid time off and sick leave programs in accordance with applicable policies. * Reasonable accommodations may be made, to the extent they do not pose an undue hardship, to enable qualified individuals with covered disabilities to perform essential functions. * Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available. * All of your information will be kept confidential according to EEO guidelines. At Keenfinity we don’t just build innovative solutions — we shape a smarter, more connected world through technology. We value different backgrounds, ideas, and experiences and we’re committed to growing, learning, and celebrating success as one team. Everyone is welcome here — we foster an environment where everyone is respected, valued, and encouraged to be their authentic self. Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better. #Electro-Voice Dynacord", "summaryDescription" : "Technical Sales Rep (Public Address) at Keenfinity. Skills: Public Address, Voice Alarm, Sales, Technical Support. Support revenue growth. Influence specifications", "postedDate" : "2026-06-10T17:25:14.000", "createdAt" : "2026-06-12T01:08:21.511", "lastUpdated" : "2026-06-14T22:02:51.192", "ingestTimestamp" : "2026-06-12T01:08:21.511", "mongoId" : "6a2a5ff474d8ee00a061f011", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "System architecture", "Design reviews", "Solution validation", "Technical documentation", "Public Address", "Voice Alarm", "Sales", "Technical Support", "Market development", "Go-to-market strategy", "Technical pre-sales", "Project support", "Sales enablement", "Public Address systems", "Voice Alarm systems", "Mass Notification solutions", "Audio technologies", "Networking concepts", "Public Address standards", "Public Address regulations" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "Sales", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Security and Communication Solutions" }, { "id" : "69e345212beec4dd3d70d367", "title" : "Prime Air Flight Monitor- Career Choice, Corporate Operations", "company" : "Amazon. com Services LLC", "industry" : "Fulfillment Operations Management, Unmanned Vehicle Operations, Retail", "salary" : { "min" : 23.0, "max" : 40.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Omaha, Nebraska, USA", "locations" : [ "Omaha, Nebraska, USA" ], "certifications" : [ "FAA Part 107 Remote Pilot Certificate" ], "timestamp" : "2026-06-15T02:12:41.173", "fingerprint" : "102bc9c53f4801a3d50a01924dece49eff10d900b4253fcd75bfa2436af5a5ed", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10387415/apply", "externalId" : "134e91ef-12f0-495c-a9f2-e81ca922083a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Omaha", "state" : "Nebraska", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.2587459,-95.9383758" } ], "locationText" : "Omaha, Nebraska, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Flight monitoring systems", "professionalSkills" : [ "Flight operations", "Risk assessment", "Risk mitigation" ], "hardSkillsList" : [ "Computer systems troubleshooting" ], "softSkillsList" : [ "Analytical skills", "Problem-solving skills", "Decision-making skills", "Attention to detail", "Team leadership", "Interpersonal skills" ], "hardSkills" : [ { "name" : "Computer systems troubleshooting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical skills" }, { "name" : "Problem-solving skills" }, { "name" : "Decision-making skills" }, { "name" : "Attention to detail" }, { "name" : "Team leadership" }, { "name" : "Interpersonal skills" } ], "majorSkills" : "Flight monitoring, Operational compliance, Safety standards", "majorSkillsList" : [ "Flight monitoring", "Operational compliance", "Safety standards" ], "coreResponsibilities" : "Monitor status of drone flights, Ensure drone flights comply with regulations, Ensure drone flights comply with safety policies, Coordinate with relevant teams, Implement immediate response strategies, Resolve situations, Prepare detailed reports on flight activities, Prepare detailed reports on incidents, Prepare detailed reports on anomalies, Provide feedback for operational improvement, Provide insights for operational improvement", "teamCollaboration" : "Work in a team; Lead a team", "domainKnowledge" : "FAA regulations; Prime Air directives; Prime Air processes", "domainList" : [ "faa-regulations", "prime-air-directives", "prime-air-processes" ], "domainSpecificKnowledge" : [ "FAA regulations", "Prime Air directives", "Prime Air processes" ], "toolProficiency" : [ "Monitoring systems" ], "documentationSkills" : "Prepare detailed reports", "problemSolvingSkills" : "Analytical skills; Problem-solving skills; Decision-making skills; Troubleshooting computer systems", "specialRequirements" : "Carry/lift up to 50 lbs, Stand/walk during shifts up to 12 hours, Work any shift, Work nights, Work weekends, Work holidays, Work in variable noise levels, Work in variable temperatures, Work in refrigerated environments, 25% travel, DOT drug and alcohol testing", "qualificationsBasic" : "FAA Part 107 Remote Pilot Certificate, High School diploma or equivalent, Knowledge of weather patterns for flight operations, Experience interpreting flight monitoring systems, Experience with FAA regulations, Experience working with computer systems, Work a flexible schedule/shift/work area, Carry/lift up to 50 lbs, Stand/walk during shifts up to 12 hours, Frequently push, pull, squat, bend and reach, Travel up to 25% of the time", "qualificationsPreferred" : "Experience in aviation, Experience in drone operations, Experience in real-time monitoring role, Experience with technical record keeping methods, Experience with engineering record keeping methods, Experience with technical record keeping tools, Experience with engineering record keeping tools, Excellent decision-making capabilities under pressure, Experience with risk assessment, Experience with risk mitigation, Ability to multitask in a fast-paced environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Prime Air is seeking a highly skilled and vigilant Flight Monitor to join our dynamic team. This critical role is central to our commitment to delivering packages safely, efficiently, and reliably through our advanced drone fleet. The Flight Monitor will be responsible for real-time monitoring of drone flights, ensuring operational compliance, and maintaining the highest standards of safety and efficiency. Key job responsibilities • Continuously monitor the status of all active drone flights within the assigned region, utilizing our state-of-the-art monitoring systems. • Ensure all drone flights comply with regulatory requirements and company safety policies. • Coordinate effectively with the relevant teams to implement immediate response strategies to mitigate risks and resolve situations. • Prepare and submit detailed reports on flight activities, incidents, and anomalies. Provide feedback and insights to support continuous operational improvement. • Utilize excellent analytical, problem-solving, and decision-making skills while maintaining a high attention to detail in all tasks. • Ability to work in and lead a team • Demonstrate strong communication and interpersonal skills while working effectively in a high-pressure environment. • Adhere to FAA regulations and Prime Air directives and processes. This role requires the ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach. This role requires the ability to work any shift, including nights, weekends, and holidays. This role requires work in an environment where the noise level varies and is subject to variable temperatures and weather (outside temperature, and include refrigerated environments) This role may require travel, up to 25% of the time Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. This position will be subject to Department of Transportation (DOT) drug and alcohol testing if conducting safety sensitive functions as defined by the FAA. Federal law also requires Amazon to determine an applicant's DOT drug and/or alcohol testing history prior to hiring him/her into a position that would require them to conduct safety sensitive functions as defined by the FAA. Basic Qualifications: - FAA Part 107 Remote Pilot Certificate - High School diploma or equivalent - Knowledge of weather patterns for flight operations - Experience interpreting flight monitoring systems or similar technical platforms - Experience with Federal Aviation Administration (FAA) regulations or similar technical platforms - Experience working with computer systems and troubleshooting - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach - Travel up to 25% of the time Preferred Qualifications: - Experience in aviation, drone operations, or a similar real-time monitoring role - Experience with technical or engineering record keeping methods and tools - Can show excellent decision-making capabilities under pressure - Experience with risk assessment and mitigation - Can show ablitiy to multitask in a fast-paced environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, NE, Omaha - 23.00 - 40.00 USD hourly", "summaryDescription" : "Prime Air Flight Monitor- Career Choice, Corporate Operations at Amazon. com Services LLC. Skills: Flight monitoring, Operational compliance, Safety standards. Monitor status of drone flights. Ensure drone flights comply with regulations", "postedDate" : "2026-06-13T17:28:14.187", "createdAt" : "2026-06-13T17:28:14.187", "lastUpdated" : "2026-06-15T02:12:41.173", "ingestTimestamp" : "2026-06-13T17:28:14.187", "mongoId" : "69e345212beec4dd3d70d367", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10387415/apply", "salaryAnnualMin" : 47840, "salaryAnnualMax" : 83200, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Computer systems troubleshooting", "Analytical skills", "Problem-solving skills", "Decision-making skills", "Attention to detail", "Team leadership", "Interpersonal skills", "Flight monitoring", "Operational compliance", "Safety standards", "Flight operations", "Risk assessment", "Risk mitigation", "FAA regulations", "Prime Air directives", "Prime Air processes", "FAA Part 107 Remote Pilot Certificate", "Monitoring systems" ], "skillCount" : 18, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c6bb974d8ee00a091438f", "title" : "In-Country Operations Specialist", "company" : "Employee Referrals", "industry" : "FinTech", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in FinTech in Cape Town, South Africa, adjusted for mid-level experience and a remote work mode." }, "location" : "South Africa", "locations" : [ "South Africa", "Uganda" ], "timestamp" : "2026-06-15T07:43:42.729", "fingerprint" : "12ae89ff17a6da04446157fa041c8cd16f763f3ede685555ae5c0ec93d337658", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/referralsonly/jobs/7791085", "externalId" : "7791085", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cape Town", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "hybrid", "geo" : "-33.9288301,18.4172197" }, { "city" : "Kampala", "country" : "Uganda", "continent" : "af", "source" : "llm", "workMode" : "hybrid", "geo" : "0.3177137,32.5813539" }, { "country" : "South Africa", "continent" : "af", "workMode" : "remote" }, { "country" : "Uganda", "continent" : "af", "workMode" : "remote" } ], "locationText" : "Cape Town, South Africa; Kampala, Uganda; South Africa; Uganda", "minimumEducation" : "Bachelor's Degree", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Relationship management", "Project management", "Reporting", "Governance" ], "hardSkillsList" : [ "Financial products", "Credit risk", "Lending dynamics", "Saving dynamics", "Insurance dynamics" ], "softSkillsList" : [ "Leadership", "Negotiation" ], "hardSkills" : [ { "name" : "Financial products", "level" : "intermediate" }, { "name" : "Credit risk", "level" : "intermediate" }, { "name" : "Lending dynamics", "level" : "intermediate" }, { "name" : "Saving dynamics", "level" : "intermediate" }, { "name" : "Insurance dynamics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Negotiation" } ], "majorSkills" : "Operational execution, Local market knowledge, Relationship building", "majorSkillsList" : [ "Operational execution", "Local market knowledge", "Relationship building" ], "coreResponsibilities" : "Shape strategic roadmap, Implement strategic roadmap, Utilize local market knowledge, Execute operations, Build relationships internally, Build relationships externally, Initiate productivity improvements, Resolve quality issues, Identify system issues, Determine system issues, Implement change, Sustain rapport with stakeholders, Explore specific challenges, Resolve specific challenges, Anticipate new opportunities, Seek inputs from teams, Stimulate discussions with teams, Resolve potential problems, Identify opportunities, Plan projects, Execute projects, Plan operational activities, Execute operational activities, Ensure operational compliance, Provide business information, Support partner SteerCo engagements, Grasp regulatory changes", "teamCollaboration" : "Cross-functional teams; Internal teams; External teams; Portfolio Management team; Product team; Marketing team; Customer Insights team; Data Science team; Finance team; Capabilities team; Customer Operations team", "projectManagementSkills" : [ "Project management", "Coordination" ], "domainKnowledge" : "Financial Services; Technology; Telecom; FMCGs; FINTECH; Financial products; Credit risk; Lending; Saving; Insurance; Mobile financial services; Regulatory changes", "domainList" : [ "financial-services", "technology", "telecom", "fmcgs", "fintech", "financial-products", "credit-risk", "lending", "saving", "insurance", "mobile-financial-services", "regulatory-changes" ], "domainSpecificKnowledge" : [ "Financial Services", "Technology", "Telecom", "FMCGs", "FINTECH", "Financial products", "Credit risk", "Lending", "Saving", "Insurance", "Mobile financial services", "Regulatory changes" ], "communicationSkills" : "Written skills; Verbal skills; Presentation ability", "continuousLearning" : "Growing and learning continuously", "problemSolvingSkills" : "Problem solver", "qualificationsBasic" : "Bachelor's Degree in Computer Science, Business Administration, Commerce, Finance, Economics, Accounting or similar, Minimum of 5 years’ experience in a similar role in Financial Services, Technology, Telecom, FMCGs, FINTECH, Spoken and written fluency in English, Experience in project management, Previous high level and sophisticated relationship management experience, Experience in negotiating with major counter-party, Experience leading a team", "qualificationsPreferred" : "MBA (added advantage)", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "About this job As In-Country Operations Specialist you will be accountable for shaping and implementing the strategic roadmap for our key strategic partnerships for JUMO by utilising existing local market knowledge, operational execution and building strong relationships internally and externally. You will report to the Regional Manager // East Africa, with a focus primarily on Southern African preparing and completing action plans; initiating productivity improvements, quality checks; resolving problems; identifying trends; determining system improvements; and implementing change. Take accountability for relationship management: Sustain rapport with designated stakeholder groups by making regular visits; exploring specific needs; resolving challenges and anticipating new opportunities. Be actively engaged: Pro-actively seek inputs and stimulate discussions with teams responsible for Portfolio Management, Product, Marketing, Customer Insights, Data Science, Finance, Capabilities and Customer Operations to resolve potential problems and identify opportunities. Own project management and coordination: Take personal accountability in proactively planning and executing new and existing projects and operational activities including but not limited to operational compliance. Manage reporting and governance: Provide real-time, robust, reliable, insightful business information and support preparation for partner SteerCo engagements. Ensure a clear grasp on any regulatory changes within the ecosystem that will affect our operations in-country. You will need A Bachelor’s Degree in Computer Science, Business Administration, Commerce, Finance, Economics , Accounting or similar. A minimum of 5 years’ experience in a similar role in Financial Services, Technology, Telecom, FMCGs, FINTECH. Spoken and written fluency in English. Experience in project management. Previous high level and sophisticated relationship management experience across various senior and other levels in an organization. A very good understanding and experience of financial products and performance, including credit risk, dynamics of lending, saving and some insurance. Experience in negotiating with major counter-party to achieve and facilitate a given strategy. Experience leading a team. Prior experience with mobile financial services. Excellent time management, planning and organizational skills. To be an exceptional communicator, with effective listening skills, intelligent and articulate with strong written and verbal skills. To have a confident personality with strong presentation ability. The ability to work to tight deadlines, multi-task, prioritize and handle a diverse workload. To be decisive, detail orientated, enthusiastic, problem solver. The ability to work in a fast paced ever changing environment. Bonus if you have An MBA (added advantage). We ask a lot of each other at JUMO, but we give a lot too. You will love Collaborating with smart, engaging people in an inspiring work environment. Working for impact. Growing and learning continuously, with loads of encouragement and support. Boldly taking risks as we navigate new challenges. Flexible work practices enabling your best delivery. Being autonomous and empowered to lead. Remote First You will be based in South Africa or Uganda. We operate a remote first working approach where working remotely is our default way of working. We have co-working spaces available in Cape Town and Kampala, for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you have access to a reliable connection and are set up to work remotely. Diversity and Inclusion At JUMO, we believe that diversity strengthens our teams and we strive in our recruitment process to create an environment where people from every background can collaborate and prosper and be themselves.", "summaryDescription" : "In-Country Operations Specialist at Employee Referrals. Skills: Operational execution, Local market knowledge, Relationship building. Shape strategic roadmap. Implement strategic roadmap", "postedDate" : "2026-06-13T22:00:40.078", "createdAt" : "2026-06-13T22:00:40.078", "lastUpdated" : "2026-06-15T07:43:42.729", "ingestTimestamp" : "2026-06-13T22:00:40.078", "mongoId" : "6a2c6bb974d8ee00a091438f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Financial products", "Credit risk", "Lending dynamics", "Saving dynamics", "Insurance dynamics", "Leadership", "Negotiation", "Operational execution", "Local market knowledge", "Relationship building", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Relationship management", "Project management", "Reporting", "Governance", "Coordination", "Financial Services", "Technology", "Telecom", "FMCGs", "FINTECH", "Lending", "Saving", "Insurance", "Mobile financial services", "Regulatory changes" ], "skillCount" : 32, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.92 }, { "id" : "69c94a7c9bc74574cbbb4615", "title" : "Network Operations Support", "company" : "ADSIPL", "industry" : "Operations, IT, Support Engineering, Data Center Operations, Cloud Computing", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Network Operations Support role in Hyderabad, India, with 2+ years of experience in the Technology industry." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T04:21:47.713", "fingerprint" : "2102dabe24e20f801d49bd10b0ef654471013d2861b501e66d68378143e6d567", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3193508/apply", "externalId" : "5aa99538-ada4-487c-a315-043764357f7b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "minimumEducation" : "High school or equivalent diploma", "experienceMinYears" : 2, "technicalSkills" : "AWS", "professionalSkills" : [ "Capacity management", "Project execution" ], "hardSkillsList" : [ "Telecom implementation", "Data center implementation", "Fiber optics implementation" ], "hardSkills" : [ { "name" : "Telecom implementation", "level" : "intermediate" }, { "name" : "Data center implementation", "level" : "intermediate" }, { "name" : "Fiber optics implementation", "level" : "intermediate" } ], "majorSkills" : "Network operations, Project management, Infrastructure support", "majorSkillsList" : [ "Network operations", "Project management", "Infrastructure support" ], "coreResponsibilities" : "Monitor queue for requests, Plan project tasks, Implement project tasks, Follow change management guidelines, Work with vendors, Monitor vendor work, Collaborate with cross functional teams, Remain updated about new technologies, Follow safety standards, Follow security standards, Communicate with stakeholders, Share regular updates, Prepare weekly reports, Prepare monthly reports, Scale support of data center locations, Provide day-to-day assistance, Assist with capacity build, Assist with capacity management, Facilitate smooth project execution, Build tools, Enhance tools, Develop best practices, Refine operational procedures", "teamCollaboration" : "Cross functional teams; Network TPM; Engineers; Facility teams; Security teams; Internal customers; External vendors", "projectManagementSkills" : [ "Project management processes", "Capacity build", "Capacity management" ], "domainKnowledge" : "Telecom build process; Data center build process; Fiber optics build process; Network infrastructure", "domainList" : [ "telecom-build-process", "data-center-build-process", "fiber-optics-build-process", "network-infrastructure" ], "domainSpecificKnowledge" : [ "Telecom build process", "Data center build process", "Fiber optics build process", "Network infrastructure" ], "communicationSkills" : "Stakeholder communication; Regular updates", "documentationSkills" : "Documentation methodology", "continuousLearning" : "New technologies; New processes; New designs", "innovationCreativity" : "Innovative ways to automate; Innovative ways to scale operations; Think innovatively", "problemSolvingSkills" : "Troubleshooting; Problem resolution", "qualificationsBasic" : "2+ years computer hardware troubleshooting, 1+ years computer networking experience, High school diploma or equivalent", "qualificationsPreferred" : "Experience dealing effectively with customers, Operating efficiently under pressure", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated Availability Zones, inter-connected with low latency, high throughput, and highly redundant networking. These Availability Zones offer AWS customers an easier and more effective way to design and operate AI applications and Machine Learning databases, making them more highly available, fault tolerant, and scalable than traditional single data center infrastructures or multi-data center infrastructures. How would you like to come be part of the team that builds out that low latency, high throughput, and highly redundant network? We at Amazon Data Services India Private Limited (ADSIPL), are looking to hire a highly motivated, best-in-class Network Operations Support in India to join our growing team within its infrastructure operations/Project Management space. The candidate will work with minimum supervision in a dynamic environment to drive our Network growth and to develop innovative ways to automate and scale operations and project management processes as we expand. The position responsibilities will include scaling support of data center locations of AWS across region (India, APAC, EMER’s and AMER’s) and be responsible for day-to-day assistance with capacity build and management. Network Operations Support member will work closely with both internal customers of ADSIPL and external vendors to facilitate smooth project execution as directed by Technical Infrastructure Program Managers. Knowledge of Telecom, Data center and Fiber Optics build/implementation process skills combined with a proven documentation methodology is also required. In addition to providing top-tier management and support of Amazons vast network infrastructure, Network Technicians are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively and innovatively. Key job responsibilities - Monitoring the queue for new requests, changes or projects tasks. - Plan and implement assigned project tasks as per defined processes and standards - Follow change management guidelines during the execution of projects - Work with vendors as needed for the projects and monitor their work - Collaborate with cross functional teams including network TPM, Engineers, Facility and security teams. - Remain updated about the new technologies, processes and designs - Follow safety and security standards - Communicate with stakeholders and share regular updates - Preparation of weekly and monthly reports. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma Preferred Qualifications: - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Network Operations Support at ADSIPL. Skills: Network operations, Project management, Infrastructure support. Monitor queue for requests. Plan project tasks", "postedDate" : "2026-06-13T09:11:07.947", "createdAt" : "2026-06-13T09:11:07.947", "lastUpdated" : "2026-06-15T04:21:47.713", "ingestTimestamp" : "2026-06-13T09:11:07.947", "mongoId" : "69c94a7c9bc74574cbbb4615", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3193508/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Telecom implementation", "Data center implementation", "Fiber optics implementation", "Network operations", "Project management", "Infrastructure support", "Capacity management", "Project execution", "Project management processes", "Capacity build", "Telecom build process", "Data center build process", "Fiber optics build process", "Network infrastructure" ], "skillCount" : 14, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a30511af292fd229cefa786", "title" : "Support Platform & Operations Lead", "industry" : "Support", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Support Platform & Operations role in Ireland, adjusted for the SaaS industry and remote work." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T14:10:35.819", "fingerprint" : "93398d0acd5acae67381489f21b78570f70aed4c42dfdac3cbd755e2fcfd103f", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/6b677283-9e39-453b-954c-f0bb86057bb6/apply", "externalId" : "6b677283-9e39-453b-954c-f0bb86057bb6", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Ireland", "continent" : "eu", "workMode" : "remote" }, { "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Ireland", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 8, "experienceLevel" : "Lead", "technicalSkills" : "AI tools, Automation solutions", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Support platform administration", "Workflow building", "Process building", "Reporting systems", "Dashboard building" ], "hardSkills" : [ { "name" : "Support platform administration", "level" : "intermediate" }, { "name" : "Workflow building", "level" : "intermediate" }, { "name" : "Process building", "level" : "intermediate" }, { "name" : "Reporting systems", "level" : "intermediate" }, { "name" : "Dashboard building", "level" : "intermediate" } ], "majorSkills" : "Support operations, Platform administration, Process optimization, Stakeholder management", "majorSkillsList" : [ "Support operations", "Platform administration", "Process optimization", "Stakeholder management" ], "coreResponsibilities" : "Own and evolve end-to-end support operations, Define clear ownership models across teams, Design and optimize support processes, Build and maintain trusted reporting systems, Build and maintain dashboards, Build and maintain insights, Lead the evaluation of AI-driven support tools, Lead the implementation of AI-driven support tools, Lead the evaluation of automation solutions, Lead the implementation of automation solutions, Configure support platforms, Manage support platforms, Collaborate with Product and Engineering, Improve internal tools, Translate support insights into product enhancements, Identify operational gaps, Continuously improve systems, Continuously improve processes, Continuously improve documentation", "teamCollaboration" : "Cross-functional teams; Product teams; Engineering teams; Customer Success teams; Sales teams", "domainKnowledge" : "Support operations; Customer operations; Support platform administration; Self-service support; SaaS products; Consumer-facing products", "domainList" : [ "support-operations", "customer-operations", "support-platform-administration", "self-service-support", "saas-products", "consumer-facing-products" ], "domainSpecificKnowledge" : [ "Support operations", "Customer operations", "Support platform administration", "Self-service support", "SaaS products", "Consumer-facing products" ], "toolProficiency" : [ "Zendesk", "Intercom", "Salesforce", "Amplitude", "Pendo" ], "communicationSkills" : "Stakeholder management", "documentationSkills" : "Documentation", "continuousLearning" : "Learning and development stipend", "innovationCreativity" : "AI-driven support tools; Automation solutions", "problemSolvingSkills" : "Issue resolution; Root cause analysis", "outcomesObjectives" : "Reduce ticket volume; Improve resolution speed; Increase self-service adoption; Drive product decisions", "qualificationsBasic" : "4–8 years of experience in support operations, customer operations, or support platform administration, Hands-on experience managing customer support tickets, Hands-on experience building scalable workflows and processes, Experience with support platforms such as Zendesk, Intercom, Salesforce, or similar tools, Understanding of automation, AI tools, and self-service support solutions, Technical aptitude with the ability to configure systems, Technical aptitude with the ability to work with structured data, Technical aptitude with the ability to build reports or dashboards, Experience collaborating cross-functionally with Product, Engineering, and Customer Success teams, Communication and stakeholder management skills, Ability to influence without direct authority, Comfortable working in ambiguous, fast-paced environments with evolving priorities", "qualificationsPreferred" : "Experience with analytics or product insight tools such as Amplitude, Pendo, or similar platforms is a plus, Exposure to SaaS or consumer-facing digital products is preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Own and evolve end-to-end support operations, including tools, workflows, automation, reporting, and customer support platforms. Define clear ownership models across Product, Engineering, Customer Success, Sales, and other teams to ensure consistent issue resolution. Design and optimize support processes to reduce ticket volume, improve resolution speed, and increase self-service adoption. Build and maintain trusted reporting systems, dashboards, and insights that surface customer pain points and drive product decisions. Lead the evaluation and implementation of AI-driven support tools and automation solutions to enhance operational efficiency. Configure and manage support platforms, including workflows, routing logic, integrations, and reporting systems. Collaborate with Product and Engineering to improve internal tools and translate support insights into product enhancements. Identify operational gaps and continuously improve systems, processes, and documentation across the support ecosystem. Requirements: 4–8 years of experience in support operations, customer operations, or support platform administration roles. Hands-on experience managing customer support tickets and building scalable workflows and processes. Experience with support platforms such as Zendesk, Intercom, Salesforce, or similar tools. Strong understanding of automation, AI tools, and self-service support solutions. Technical aptitude with the ability to configure systems, work with structured data, and build reports or dashboards. Experience collaborating cross-functionally with Product, Engineering, and Customer Success teams. Strong communication and stakeholder management skills, with the ability to influence without direct authority. Comfortable working in ambiguous, fast-paced environments with evolving priorities. Experience with analytics or product insight tools such as Amplitude, Pendo, or similar platforms is a plus. Exposure to SaaS or consumer-facing digital products is preferred. Benefits: Competitive base salary aligned with experience and market benchmarks in the United States. Equity compensation aligned with individual impact and company growth. Comprehensive health coverage, including medical, dental, and vision insurance. 401(k) retirement plan with employer matching. Flexible vacation policy and paid company holidays. Paid parental leave and family support benefits. Annual learning and development stipend to support professional growth. Work-from-home equipment stipend to support remote productivity. Charitable donation matching program. Collaborative, high-autonomy environment with strong ownership culture. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Support Platform & Operations Lead. Skills: Support operations, Platform administration, Process optimization, Stakeholder management. Own and evolve end-to-end support operations. Define clear ownership models across teams", "postedDate" : "2026-06-15T13:43:58.918", "createdAt" : "2026-06-15T13:43:58.918", "lastUpdated" : "2026-06-16T14:10:35.819", "ingestTimestamp" : "2026-06-16T03:22:56.814", "mongoId" : "6a30511af292fd229cefa786", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Support platform administration", "Workflow building", "Process building", "Reporting systems", "Dashboard building", "Support operations", "Platform administration", "Process optimization", "Stakeholder management", "Process management", "Cross-functional coordination", "Vendor management", "Resource planning", "Continuous improvement", "Customer operations", "Self-service support", "SaaS products", "Consumer-facing products", "Zendesk", "Intercom", "Salesforce", "Amplitude", "Pendo" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3074c8f292fd229c00949c", "title" : "Support Operations Data Analyst", "company" : "Harvey", "industry" : "User Operations", "salary" : { "min" : 112000.0, "max" : 168000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "New York", "locations" : [ "New York" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T09:07:52.715", "fingerprint" : "e86340a7f1f008fb08f358eba99362f8cbb1cbcd3cf6923750b200c59b343674", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/harvey/f8857e81-4062-4669-a7e3-7b73b114979b/application", "externalId" : "f8857e81-4062-4669-a7e3-7b73b114979b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Tableau, Power BI, Looker, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure", "professionalSkills" : [ "Data modeling", "Statistical analysis", "Machine learning", "Business intelligence", "Analytics engineering", "Quantitative analysis" ], "hardSkillsList" : [ "Data analysis", "Data engineering", "ML/AI", "BI development", "Data warehousing", "ETL processes", "Data visualization", "Statistical modeling", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Data engineering", "level" : "intermediate" }, { "name" : "ML/AI", "level" : "intermediate" }, { "name" : "BI development", "level" : "intermediate" }, { "name" : "Data warehousing", "level" : "intermediate" }, { "name" : "ETL processes", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" }, { "name" : "Statistical modeling", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data Science, Data Engineering, Machine Learning, Business Intelligence", "majorSkillsList" : [ "Data Science", "Data Engineering", "Machine Learning", "Business Intelligence" ], "coreResponsibilities" : "Develop and maintain data pipelines, Build and optimize data models, Design and implement BI solutions, Perform statistical analysis, Develop and deploy ML models, Collaborate with stakeholders, Ensure data quality and integrity, Monitor and troubleshoot data systems", "teamCollaboration" : "Cross-functional teams; Stakeholder engagement", "domainKnowledge" : "Cloud data stacks; ML frameworks; BI platforms; Statistical methods", "domainList" : [ "cloud-data-stacks", "ml-frameworks", "bi-platforms", "statistical-methods" ], "domainSpecificKnowledge" : [ "Cloud data stacks", "ML frameworks", "BI platforms", "Statistical methods" ], "toolProficiency" : [ "SQL", "Python", "R", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure" ], "problemSolvingSkills" : "Data-driven decision making; Troubleshooting", "qualificationsBasic" : "5+ years of experience, Bachelor's degree in Statistics, Computer Science, Mathematics, or related field, Proficiency in SQL", "qualificationsPreferred" : "PhD preferred, Experience with specific ML frameworks, Cloud platform certifications", "remoteFriendly" : true, "rawDescription" : "WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW User Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace. WHAT YOU'LL DO - Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process COMPENSATION $112,000 - $168,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai", "summaryDescription" : "Support Operations Data Analyst at Harvey. Skills: Data Science, Data Engineering, Machine Learning, Business Intelligence. Develop and maintain data pipelines. Build and optimize data models", "createdAt" : "2026-06-16T00:27:42.363", "lastUpdated" : "2026-06-16T09:07:52.715", "ingestTimestamp" : "2026-06-16T00:27:42.363", "mongoId" : "6a3074c8f292fd229c00949c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 112000, "salaryAnnualMax" : 168000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Data engineering", "ML/AI", "BI development", "Data warehousing", "ETL processes", "Data visualization", "Statistical modeling", "A/B testing", "Causal inference", "Data Science", "Data Engineering", "Machine Learning", "Business Intelligence", "Data modeling", "Statistical analysis", "Machine learning", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Cloud data stacks", "ML frameworks", "BI platforms", "Statistical methods", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "SQL", "Python", "R", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure" ], "skillCount" : 52, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a3074c8f292fd229c00949a", "title" : "Support Operations Data Analyst", "company" : "Harvey", "industry" : "User Operations", "salary" : { "min" : 112000.0, "max" : 168000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote", "locations" : [ "Remote" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T13:40:39.455", "fingerprint" : "6e5861a0ce04d60da6552f1bed0459f161a3df76a2846d35d41b05a337122c37", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/harvey/e69f2050-b4c0-4fbb-9852-2c60d2adbb45/application", "externalId" : "e69f2050-b4c0-4fbb-9852-2c60d2adbb45", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Snowflake, BigQuery, Redshift, Databricks, Dbt Cloud, Fivetran, Airflow, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure, SageMaker, Vertex AI, Synapse, ML Studio, Athena, S3, Glue", "professionalSkills" : [ "Data modeling", "Statistical analysis", "Machine learning", "Business intelligence", "Analytics engineering", "Quantitative analysis" ], "hardSkillsList" : [ "Data analysis", "Data engineering", "Machine learning", "AI", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Data engineering", "level" : "intermediate" }, { "name" : "Machine learning", "level" : "intermediate" }, { "name" : "AI", "level" : "intermediate" }, { "name" : "Business intelligence", "level" : "intermediate" }, { "name" : "Analytics engineering", "level" : "intermediate" }, { "name" : "Quantitative analysis", "level" : "intermediate" }, { "name" : "Statistical methods", "level" : "intermediate" }, { "name" : "ML frameworks", "level" : "intermediate" }, { "name" : "BI platforms", "level" : "intermediate" }, { "name" : "Cloud data stacks", "level" : "intermediate" }, { "name" : "Modelling skills", "level" : "intermediate" } ], "majorSkills" : "Data Science, Data Engineering, Machine Learning, Business Intelligence", "majorSkillsList" : [ "Data Science", "Data Engineering", "Machine Learning", "Business Intelligence" ], "coreResponsibilities" : "Develop and maintain data pipelines, Build and deploy machine learning models, Create and manage BI dashboards, Perform statistical analysis, Collaborate with stakeholders to define data requirements, Ensure data quality and integrity, Optimize data infrastructure, Stay updated on industry trends", "teamCollaboration" : "Cross-functional teams; Stakeholders", "domainKnowledge" : "Cloud data services; ML frameworks; BI platforms; Cloud data stacks; Modelling skills", "domainList" : [ "cloud-data-services", "ml-frameworks", "bi-platforms", "cloud-data-stacks", "modelling-skills" ], "domainSpecificKnowledge" : [ "Cloud data services", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills" ], "toolProficiency" : [ "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy" ], "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Data-driven decision making", "qualificationsBasic" : "5+ years of experience in data analytics, Proficiency in SQL, Bachelor's degree in a quantitative field", "qualificationsPreferred" : "Master's degree or PhD preferred, Experience with cloud platforms (AWS, GCP, Azure), Experience with ML frameworks (scikit-learn, TensorFlow, PyTorch), GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW User Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace. WHAT YOU'LL DO - Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process COMPENSATION $112,000 - $168,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai", "summaryDescription" : "Support Operations Data Analyst at Harvey. Skills: Data Science, Data Engineering, Machine Learning, Business Intelligence. Develop and maintain data pipelines. Build and deploy machine learning models", "createdAt" : "2026-06-16T00:27:17.838", "lastUpdated" : "2026-06-16T13:40:39.455", "ingestTimestamp" : "2026-06-16T00:27:17.838", "mongoId" : "6a3074c8f292fd229c00949a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 112000, "salaryAnnualMax" : 168000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Data engineering", "Machine learning", "AI", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Data Science", "Data Engineering", "Machine Learning", "Business Intelligence", "Data modeling", "Statistical analysis", "Cloud data services", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy" ], "skillCount" : 30, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3074c8f292fd229c009499", "title" : "Support Operations Data Analyst", "company" : "Harvey", "industry" : "User Operations", "salary" : { "min" : 112000.0, "max" : 168000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T08:05:04.381", "fingerprint" : "c0405ff0df178c5697a7d836014522c5d1bee955ac1c9539c21c00ffe53df2f9", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/harvey/ecfc45be-fc15-4c16-a419-509c998b6c80/application", "externalId" : "ecfc45be-fc15-4c16-a419-509c998b6c80", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Python, R, Spark, Dbt, Tableau, Power BI, Looker, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure, SageMaker, Vertex AI, Synapse, ML Studio", "professionalSkills" : [ "Quantitative analysis", "Data modeling", "Statistical analysis", "Machine learning", "Business intelligence", "Data engineering", "Analytics engineering" ], "hardSkillsList" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills" ], "hardSkills" : [ { "name" : "Statistical methods", "level" : "intermediate" }, { "name" : "ML frameworks", "level" : "intermediate" }, { "name" : "BI platforms", "level" : "intermediate" }, { "name" : "Cloud data stacks", "level" : "intermediate" }, { "name" : "Modelling skills", "level" : "intermediate" } ], "majorSkills" : "Data science, Data engineering, Machine learning, Business intelligence", "majorSkillsList" : [ "Data science", "Data engineering", "Machine learning", "Business intelligence" ], "toolProficiency" : [ "SQL", "Python", "R", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure" ], "qualificationsBasic" : "5+ years of experience in data analytics, Proficiency in SQL, Bachelor's degree in a quantitative field", "qualificationsPreferred" : "Master's degree or PhD, Experience with cloud platforms (AWS, GCP, Azure), Experience with ML frameworks (scikit-learn, TensorFlow, PyTorch), GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified, Dbt Certified", "remoteFriendly" : true, "rawDescription" : "WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW User Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace. WHAT YOU'LL DO - Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process COMPENSATION $112,000 - $168,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai", "summaryDescription" : "Support Operations Data Analyst at Harvey. Skills: Data science, Data engineering, Machine learning, Business intelligence", "createdAt" : "2026-06-16T00:25:42.801", "lastUpdated" : "2026-06-16T08:05:04.381", "ingestTimestamp" : "2026-06-16T00:25:42.801", "mongoId" : "6a3074c8f292fd229c009499", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 112000, "salaryAnnualMax" : 168000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Data science", "Data engineering", "Machine learning", "Business intelligence", "Quantitative analysis", "Data modeling", "Statistical analysis", "Analytics engineering", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "SQL", "Python", "R", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure" ], "skillCount" : 43, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a30564cf292fd229cf270ac", "title" : "Operations Support Agent", "company" : "FedEx Express", "industry" : "Logistics", "salary" : { "min" : 575000.0, "max" : 775000.0, "currency" : "UYU", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Operations Support Agent in Montevideo, Uruguay, adjusted for the logistics industry and company size." }, "location" : "Uruguay", "locations" : [ "Uruguay" ], "timestamp" : "2026-06-16T13:57:02.964", "fingerprint" : "3262c05a2a87fa5c35827d07a529caedd3b6ff6930494ad627de5a1c4f9efa2f", "source" : "workday", "language" : "es", "applyUrl" : "https://fedex.wd1.myworkdayjobs.com/FXE-LAC_External_Career_Site/job/FXE-LACUYMVDAMVDA-Montevideo/Operations-Support-Agent_RC779295", "externalId" : "RC779295", "industryFunction" : { }, "locationPoint" : "-32.5228,-55.7658", "structuredLocations" : [ { "city" : "Montevideo", "country" : "Uruguay", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-34.9058916,-56.1913095" } ], "locationText" : "Montevideo, Uruguay", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "technicalSkills" : "Excel", "professionalSkills" : [ "Atención al cliente", "Tareas administrativas", "Manejo de paquetes", "Ingreso de POD's", "Manejo de manifiestos", "Resolución de envíos", "Apertura de traces", "Soporte operativo", "Rastreo de paquetes", "Reportes administrativos", "Auditar documentación", "Soporte administrativo", "Asuntos aduaneros", "Ingresar leads" ], "hardSkillsList" : [ "Habilidades administrativas" ], "hardSkills" : [ { "name" : "Habilidades administrativas", "level" : "intermediate" } ], "majorSkills" : "Atención al cliente, Tareas administrativas, Manejo de paquetes", "majorSkillsList" : [ "Atención al cliente", "Tareas administrativas", "Manejo de paquetes" ], "coreResponsibilities" : "Contacto de clientes, Escaneo de documentación, Ingreso de POD's, Manejo de manifiestos, Contacto proactivo envíos, Resolución de envíos DEX 03 y 08, Apertura de traces en CEBS, Seguimiento de traces, Soporte con envíos del correo, Soporte con envíos de Punta del Este, Soporte general a tareas de backoffice operativo, Asistir a los clientes en el rastreo de, Resolver inquietudes relacionadas con productos y servicios, Contacto telefónico, Preparar reportes administrativos referentes a la operación, Mantener documentación relacionada con la operación, Auditar documentación relacionada con la operación, Mantener archivos relacionados con la operación, Auditar archivos relacionados con la operación, Proveer soporte administrativo al Gerente de Operaciones, Informar a los clientes sobre asuntos aduaneros de, Reconocer clientes nuevos, Identificar oportunidades adicionales, Identificar cuentas nuevas, Obtener envíos adicionales, Ingresar leads", "toolProficiency" : [ "Excel" ], "communicationSkills" : "Comunicación; Relaciones interpersonales", "documentationSkills" : "Escaneo de documentación; Ingreso de POD's; Auditar documentación", "problemSolvingSkills" : "Resolución de envíos; Resolver inquietudes", "specialRequirements" : "Trabajar horarios flexibles", "qualificationsBasic" : "Bachiller o su equivalente, Experiencia previa en funciones administrativas, operativas o de servicio al cliente, Nivel de idioma Inglés intermedio requerido, Debe poder trabajar horarios flexibles cuando sea requerido", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Welcome** Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site! FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: 2020 Fortune’s World Most Admired Companies (14th) 2019 Fortune’s Best Places to Work (15th) 2019 Forbes’s One of the “Best Employers for Diversity” 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for. View current job opportunities, or search on specific criteria to find jobs that match your interests RC779295 Operations Support Agent (Open) Operations Support Agent Full time Wilson Ferreira Aldunate 552815000 Canelones MontevideoUruguay **PROPOSITO DEL CARGO:** Efectuar una variedad de tareas de backoffice dentro del departamento de Operaciones incluyendo atención al cliente, tareas administrativas generales y manejo de paquetes. **PRINCIPALES RESPONSABILIDADES:** Dentro de las principales responsabilidades del cargo encontramos: Contacto de clientes Escaneo de documentación, ingreso de POD´s Manejo de manifiestos, contacto proactivo envíos R Resolución de envíos DEX 03 y 08. Apertura de traces en CEBS y seguimiento de los mismos Soporte con envíos del correo y de Punta del Este Soporte general a tareas de backoffice operativo Asistir a los clientes en el rastreo de sus paquetes y resolver inquietudes relacionadas con los productos y servicios de FedEx. Contacto telefónico. Preparar reportes administrativos referentes a la operación. Mantener y auditar la documentación y archivos relacionados con la operación. Proveer soporte administrativo al Gerente de Operaciones. Informar a los clientes sobre asuntos aduaneros de sus paquetes. Reconocer clientes nuevos y oportunidades adicionales, cuentas nuevas, con el fin de obtener envíos adicionales e ingresar \"leads\". Estas responsabilidades son las principales o las que se realizan con mayor frecuencia. Cualquier otra tarea podrá ser solicitada para su cumplimiento. **CONOCIMIENTOS, EXPERIENCIA, HABILIDADES REQUERIDAS PARA EL CARGO:** Bachiller o su equivalente. Experiencia previa en funciones administrativas, operativas o de servicio al cliente. Buenas habilidades administrativas y conocimientos avanzado de Excel. Excelentes habilidades de comunicación, relaciones interpersonales y organizacionales. Tono de voz claro y articulado. Nivel de idioma Inglés intermedio requerido. Debe poder trabajar horarios flexibles cuando sea requerido. **Job Posting End Date:** 2026-07-03", "summaryDescription" : "Operations Support Agent at FedEx Express. Skills: Atención al cliente, Tareas administrativas, Manejo de paquetes. Contacto de clientes. Escaneo de documentación", "postedDate" : "2026-06-13T03:49:22.005", "createdAt" : "2026-06-16T03:49:22.001", "lastUpdated" : "2026-06-16T13:57:02.964", "ingestTimestamp" : "2026-06-16T03:49:22.001", "mongoId" : "6a30564cf292fd229cf270ac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://fedex.wd1.myworkdayjobs.com/FXE-LAC_External_Career_Site/job/FXE-LACUYMVDAMVDA-Montevideo/Operations-Support-Agent_RC779295", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Habilidades administrativas", "Atención al cliente", "Tareas administrativas", "Manejo de paquetes", "Ingreso de POD's", "Manejo de manifiestos", "Resolución de envíos", "Apertura de traces", "Soporte operativo", "Rastreo de paquetes", "Reportes administrativos", "Auditar documentación", "Soporte administrativo", "Asuntos aduaneros", "Ingresar leads", "Excel" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d928574d8ee00a0c3bebd", "title" : "Bus Monitor/Aide", "company" : "First Student", "salary" : { "min" : 21.22, "max" : 21.22, "currency" : "USD", "frequency" : "yearly" }, "location" : "KING OF PRUSSIA, PA", "locations" : [ "KING OF PRUSSIA, PA", "United States of America" ], "timestamp" : "2026-06-16T01:54:24.703", "fingerprint" : "89aef8e478d24f44af6c08c53b847fbaff3ff15c37a1692ff3e8c847600ff61a", "source" : "workday", "language" : "en", "applyUrl" : "https://firststudent.wd1.myworkdayjobs.com/firststudent/job/KING-OF-PRUSSIA-PA/Bus-Monitor-Aide_JR14510", "externalId" : "JR14510", "industryFunction" : { }, "locationPoint" : "40.08927,-75.39602", "structuredLocations" : [ { "city" : "King of Prussia", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.0947625,-75.3851334" } ], "locationText" : "King of Prussia, Pennsylvania, United States", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "coreResponsibilities" : "Monitor student behavior, Ensure student safety, Assist students with boarding and exiting, Maintain order on the bus, Communicate with drivers and parents, Report any issues or incidents, Follow established safety procedures", "teamCollaboration" : "Drivers; Parents; School staff", "specialRequirements" : "Must be able to lift up to 50 pounds", "qualificationsBasic" : "High school diploma or GED, Valid driver's license, Ability to pass a background check, Ability to pass a drug test", "qualificationsPreferred" : "Previous experience as a bus monitor or aide", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Now Hiring Part Time School Bus Monitors/Aides - School District****, Upper Merion, King of Prussia Pa!*** As a Part Time School Bus Monitor, you will play a vital role in your community and the lives of the students. You will assist the bus driver in providing an excellent and safe journey for students to and from school. No experience as a School Bus Monitor is required! We will guide you with our industry-leading safety and training programs. **Why Join First Student as a Bus Monitor?** * **Pay Details:** Dependent on experience and qualifications * **Hourly Rate** : $21.22 per hour * **Training Hourly Rate:** $15.00 per hour * Medical, Dental, Vision, & Life insurance or coverage options * 401(k) Retirement Plan with company match. * Part-time, flexible schedule: Split shifts (AM/PM routes), weekdays only; No nights, weekends, holidays, or summers. 4HR/per day. * Career Advancement Opportunities: Advance into operational, maintenance, management, and leadership roles in over 540 locations across the U.S. & Canada! * Employee Assistance Program (EAP): Counseling and support services for personal and work-related issues. * Community Impact: Be a trusted figure for students and families. * Employee Discount Program: Discounts on various products and services. **Your day as a School Bus Monitor/Aide will include:** * Help students safely board and exit the bus * Assist children with special needs during transport * Ensure students remain seated and follow bus safety rules * Communicate with the driver to maintain a safe, calm ride * Provide care and encouragement to students each day **School Bus Monitor/Aide qualifications:** * At least 21 years of age * Strong communication and interpersonal skills. * Ability to work flexible split shifts (AM/PM). * Physical ability to assist students and perform emergency procedures. * CPR/First Aid certification preferred. * Friendly, reliable, and patient working with children * Team-oriented with a focus on safety Apply today and become a valued part of the school community! #Startup ** First for a reason:** At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. _In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request_[ _https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf_](https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf) _._", "summaryDescription" : "Bus Monitor/Aide at First Student. Monitor student behavior. Ensure student safety", "postedDate" : "2026-06-12T19:01:29.336", "createdAt" : "2026-06-14T19:01:29.316", "lastUpdated" : "2026-06-16T01:54:24.703", "ingestTimestamp" : "2026-06-14T19:01:29.316", "mongoId" : "6a2d928574d8ee00a0c3bebd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://firststudent.wd1.myworkdayjobs.com/firststudent/job/KING-OF-PRUSSIA-PA/Bus-Monitor-Aide_JR14510", "salaryAnnualMin" : 44137, "salaryAnnualMax" : 44137, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "monitor and address multiple operations support queues in zendesk jobs", "metadata" : { "title" : "monitor and address multiple operations support queues in zendesk" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 64904, "totalPages" : 1299, "hasNext" : true, "hasPrevious" : false } }

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