FedEx Express

Logistics

OperationsSupportAgent

$575–775k ~AI est. Montevideo, Uruguay FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Operations Support Agent at FedEx Express. Skills: Atención al cliente, Tareas administrativas, Manejo de paquetes. Contacto de clientes. Escaneo de documentación”

Industry & Context.

Logistics
Problems you'll solve

Resolución de envíos; Resolver inquietudes

Eligibility Requirements

Trabajar horarios flexibles

What They're Looking For.

Must Have

Bachiller o su equivalente, Experiencia previa en funciones administrativas, operativas o de servicio al cliente, Nivel de idioma Inglés intermedio requerido, Debe poder trabajar horarios flexibles cuando sea requerido

What You'll Do.

Escaneo de documentación

Manejo de manifiestos

Contacto proactivo envíos

Resolución de envíos DEX 03 y 08

Apertura de traces en CEBS

Seguimiento de traces

Soporte con envíos del correo

Soporte con envíos de Punta del Este

Soporte general a tareas de backoffice operativo

Asistir a los clientes en el rastreo de

Resolver inquietudes relacionadas con productos y servicios

Preparar reportes administrativos referentes a la operación

Mantener documentación relacionada con la operación

Auditar documentación relacionada con la operación

Mantener archivos relacionados con la operación

Auditar archivos relacionados con la operación

Proveer soporte administrativo al Gerente de Operaciones

Informar a los clientes sobre asuntos aduaneros de

Reconocer clientes nuevos

Identificar oportunidades adicionales

Identificar cuentas nuevas

Obtener envíos adicionales

How You'll Work.

Communication Scope

Comunicación; Relaciones interpersonales

Full Job Description

**Welcome** Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site! FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: 2020 Fortune’s World Most Admired Companies (14th) 2019 Fortune’s Best Places to Work (15th) 2019 Forbes’s One of the “Best Employers for Diversity” 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for. View current job opportunities, or search on specific criteria to find jobs that match your interests RC779295 Operations Support Agent (Open) Operations Support Agent Full time Wilson Ferreira Aldunate 552815000 Canelones MontevideoUruguay **PROPOSITO DEL CARGO:** Efectuar una variedad de tareas de backoffice dentro del departamento de Operaciones incluyendo atención al cliente, tareas administrativas generales y manejo de paquetes. **PRINCIPALES RESPONSABILIDADES:** Dentro de las principales responsabilidades del cargo encontramos: Contacto de clientes Escaneo de documentación, ingreso de POD´s Manejo de manifiestos, contacto proactivo envíos R Resolución de envíos DEX 03 y 08. Apertura de traces en CEBS y seguimiento de los mismos Soporte con envíos del correo y de Punta del Este Soporte gen

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