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Your key purpose will be to support global study delivery through hands on project management and operational coordination. Interns enable effective clinical oversight by **maintaining systems, supporting cross****‑****functional collaboration** , and **executing structured** , **repeatable activities;** leveraging **data****‑****driven insights, digital tools,** and **AI****‑****enabled ways of working** to mitigate risk, control cost, manage timelines and support patient safety, data integrity, and customer satisfaction. **Key Responsibilities** * Provide operational and project support across the **study lifecycle** to enable timely, high‑quality delivery. * Maintain **study trackers, documentation repositories** , and **operational systems** to ensure accuracy, visibility, and compliance. * Support **cross****‑****functional collaboration** by coordinating inputs, follow‑ups, and information flow across global clinical and operational teams. * Execute **standardized, execution****‑****focused activities** that reduce administrative burden and allow senior roles to focus on decision‑making. * Leverage **Microsoft 365 platforms and AI****‑****enabled productivity tools**(e.g., copilots, automation, analytics) to improve efficiency and insight. * Assist with **monitoring and preparation of inputs related to quality signals, issues** , and **action tracking** , within defined governance and escalation models. **Qualifications & Experience** * Bachelor’s, Master’s, or PhD degree completed or recently awarded – preference for Life Sciences, Project Management, Data Analytics, Systems Engineering, Finance, or related fields * Strong digital fluency, including **Microsoft 365**(Excel, PowerPoint, Word), with openness to **AI****‑****enabled tools and new technologies** * Demonstrated interest in clinical research, healthcare innovation, and emerging digital capabilities * Effective written and verbal communication skills with the ability to **collaborate in a global, virtual environment** * Evidence of analytical thinking, problem‑solving capability, and learning agility * Curiosity, adaptability, and willingness to adopt new tools to improve efficiency and decision‑making * **Advanced level of English**. This is _mandatory_ , you'll be working with a global team. * Based in Argentina or Brazil If you're a _recent graduate_ looking for your first job experience and start your journey in project management, this is a fantastic opportunity to learn, grow, and make an impact. _Full-time and fixed term role._ Please, **_submit your CV in English_**. It will be reviewed by a global team. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at [https://jobs.iqvia.com](https://jobs.iqvia.com/) IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. 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"6a3091ccf292fd229c0bffdb", "title" : "Clinical Study Coordinator", "company" : "PSI CRO", "industry" : "Pharmaceuticals", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Clinical Study Coordinator in Chicago, USA, adjusted for mid-seniority and full-time employment in the healthcare industry." }, "location" : "South Cook/Will County, Chicago, Illinois, United States", "locations" : [ "South Cook/Will County, Chicago", "Illinois", "United States" ], "certifications" : [ "Current Good Clinical Practice (GCP)", "International Air Transport Association (IATA)", "Current Basic Cardiopulmonary Resuscitation (CPR)", "Phlebotomy certification", "Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization" ], "timestamp" : "2026-06-16T13:21:50.873", "fingerprint" : "b7170833b4223279c19879a9283ea28c5f24522062c7ea8ef1b518fbe9ae4b89", "source" : 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"coreResponsibilities" : "Support medical institution in clinical trial activities, Assess feasibility of clinical studies, Conduct research-related visits, Assist with logistics of scheduling research visits, Assist with testing per schedule of events, Collaborate with ancillary departments, Assist with data entry into EDC systems, Contact CRO or sponsor representatives, Schedule monitoring visits, Resolve study specific issues, Mentor staff, Perform administrative tasks, Act as communication line, Facilitate evaluation of proposed studies, Provide responses to feasibility questions, Participate in patient recruitment/identification, Confirm eligibility for study inclusion, Assist with plan development for recruitment tools, Assist with plan development for retention tools, Assist with plan development for source documentation, Assist with plan development for site tools, Assist research team in obtaining informed consent, Obtain required assessments at each visit, Notify investigator of critical values, Obtain laboratory testing, Process laboratory testing, Ship laboratory testing, Assist in scheduling sponsor visits, Assist in preparation for sponsor visits, Assist in scheduling CRO representative visits, Assist in preparation for CRO representative visits, Track patient recruitment, Track patient enrollment, Support medical site team, Ensure enrollment targets are met, Provide updates on study amendments, Ensure accurate data entry, Ensure timely data entry, Resolve data queries, Assist in reporting adverse events, Assist in reporting protocol deviations, Support handling of investigational products, Support accountability of investigational products, Support reconciliation of investigational products, Maintain study blinding, Assist site staff with temperature monitoring, Support contract negotiations, Support budget negotiations, Oversee Investigator/Site Payments, Ensure staff complete training, Complete retraining for protocol changes, Ensure investigator reviews study documents, Ensure investigator signs study documents, Provide guidance on conducting clinical trials, Maintain study documents, Prepare for on-site study visits, Prepare for audits, Prepare for regulatory agency inspections, Prepare and submit regulatory documents, Prepare and submit correspondence to regulatory authorities, Prepare and submit correspondence to institutional review boards, Involved in on-site training of additional staff, Identify areas needing improvement, Develop tools for site improvements, Maintain licensure, Maintain certifications", "teamCollaboration" : "Cross-functional departments; Ancillary departments; CRO representatives; Sponsor representatives; Medical institution staff; Research staff; Site staff; Milestone One Manager", "domainKnowledge" : "Clinical trial conduct; Human subjects research; Local laws and regulations; Federal laws and regulations; Study protocols; Schedule of events; Inclusion and exclusion criteria; Site SOPs; Study-specific lab manuals; Investigational products; Clinical supplies; Study blinding; Regulatory authorities; Institutional review boards (IRBs)", "domainList" : [ "clinical-trial-conduct", "human-subjects-research", "local-laws-and-regulations", "federal-laws-and-regulations", "study-protocols", "schedule-of-events", "inclusion-and-exclusion-criteria", "site-sops", "study-specific-lab-manuals", "investigational-products", "clinical-supplies", "study-blinding", "regulatory-authorities", "institutional-review-boards-irbs" ], "domainSpecificKnowledge" : [ "Clinical trial conduct", "Human subjects research", "Local laws and regulations", "Federal laws and regulations", "Study protocols", "Schedule of events", "Inclusion and exclusion criteria", "Site SOPs", "Study-specific lab manuals", "Investigational products", "Clinical supplies", "Study blinding", "Regulatory authorities", "Institutional review boards (IRBs)" ], "toolProficiency" : [ "EDC systems" ], "communicationSkills" : "Line of communication", "documentationSkills" : "Source documentation; Study documents; Regulatory documents", "innovationCreativity" : "Develop tools to assist with improvements", "problemSolvingSkills" : "Resolve study specific issues; Resolve data queries", "specialRequirements" : "On-site position", "outcomesObjectives" : "Ensure responses to feasibility questions are provided in due time; Ensure enrollment targets are met at the site level; Ensure accurate and timely data entry; Ensure that all staff participating in a clinical trial complete all necessary study-specific and general training before their involvement in the trial; Ensure the investigator reviews and signs study documents appropriately and within a reasonable period", "qualificationsBasic" : "2 years experience coordinating clinical research studies, Current Good Clinical Practice (GCP), International Air Transport Association (IATA), Current Basic Cardiopulmonary Resuscitation (CPR), Phlebotomy certification unless part of active professional licensure (RN or LPN)", "qualificationsPreferred" : "Nephrology experience, Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need and our overall mission is to support sites in stronger study delivery. The Site/Study Coordinator supports a medical institution in clinical trial-related activities. Protocol-specific tasks will be determined by the Principal Investigator, considering all local and federal laws and regulations and upon review of competencies observed and documented by Milestone One. Tasks may include activities associated with the assessment of the feasibility of new/potential clinical studies, conducting research-related visits as outlined in the respective protocol, assisting the site with logistics of scheduling research visits and testing per the schedule of events in the protocol, collaboration with ancillary departments involved in the research visit to assist in a smooth patient flow at research visits., general study conduct tasks, assistance with data entry into study related EDC systems, contact with CRO or sponsor representatives to schedule and conduct monitoring visits as well as resolve study specific issues at the medical institution. In addition, mentoring staff and administrative tasks as assigned by the Milestone One Manager. In this job you will: * Acts as a constant line of communication between Milestone One, the Sponsor or CRO, and the medical institution. * Facilitates the evaluation of proposed studies and ensures responses to feasibility questions are provided in due time. * Actively participates in patient recruitment/identification and evaluation for study inclusion by confirming eligibility according to the Inclusion and exclusion criteria. * Assists with plan development for new recruitment / retention tools, source documentation and other site tools to enhance quality and time management of research staff. * Assists the local research team in obtaining informed consent before study entry or any study-related procedures or tests being performed. * Assist with obtaining the required assessments at each visit per the protocol and notify the investigator of any critical values that need immediate attention or would prohibit or delay study treatment. * Assist with obtaining local and central laboratory testing, processing, and shipping per site SOP and study-specific lab manual. * Assist in scheduling and preparation for all types of sponsors or CRO representative visits at the medical institution. * Track patient recruitment and enrollment and actively supports the medical site team to ensure enrollment targets are met at the site level. Provides regular updates to the staff and investigators regarding study amendments. * Ensure accurate and timely data entry into study-specific EDC systems, resolves data queries, and assists in reporting and following up on adverse events and protocol deviations according to guidelines and investigator instructions. * Support proper handling, accountability, and reconciliation of all investigational products and clinical supplies. If applicable, always maintain the study blinding. Protocol and sponsor/CRO guidance will be followed if a study participant requires unblinding. * Assist site staff with maintaining appropriate temperature monitoring for study products and supplies. * Support the contract and budget negotiations and oversees Investigator/Site Payments. * Ensure that all staff participating in a clinical trial complete all necessary study-specific and general training before their involvement in the trial. Retraining will be completed for changes to the protocol before site implementation. * Be responsible for ensuring the investigator reviews and signs study documents appropriately and within a reasonable period. Guidance should be provided to educate the site research team on requirements for conducting clinical trials, date format, etc. * Actively participate in maintaining study documents at the medical institution in preparation for on-site study visits/audits or regulatory agency inspections. * Assist with preparing and submitting regulatory documents and correspondence to regulatory authorities and institutional review boards (IRBs). * May be involved in the on-site training of additional staff as part of the SEO or other education programs. * Assist with identifying areas that need improvement for specific sites and assists with developing tools to assist with improvements. * Maintain all licensure and certifications applicable to the role of SEO site/Study coordinator II. * SEO SC is responsible for only performing assigned tasks within their training and licensure if applicable. SEO SC should immediately consult the assigned Milestone One manager for tasks that do not fall within their scope. ## Qualifications Education Relevant education and at least two years of experience coordinating clinical research studies involving human subjects OR, if allowed by local regulations, on-the-job training with at least two years of experience coordinating clinical research studies involving human subjects. Nephrology experience preferred. Certifications * Current Good Clinical Practice (GCP) * International Air Transport Association (IATA) * Current Basic Cardiopulmonary Resuscitation (CPR) * Phlebotomy certification unless part of active professional licensure (RN or LPN) * Preferred Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization. May be obtained within (1) year of employment or status change if not currently certified. ## Additional Information Located in South Cook/ Will County, Chicago (On-site position). If you feel it is time to make your skills and knowledge visible within a developing company with true focus on its people, then Milestone One is the right choice for you!", "summaryDescription" : "Clinical Study Coordinator at PSI CRO. Skills: Clinical trial coordination, Site support, Regulatory compliance. Support medical institution in clinical trial activities. 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0.95 }, { "id" : "6a3084c6f292fd229c07583d", "title" : "Clinical Study Coordinator", "company" : "PSI CRO", "industry" : "Pharmaceuticals", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Clinical Study Coordinator in Chicago, adjusted for mid-seniority and full-time employment in the healthcare industry." }, "location" : "South Cook/Will County, Chicago, Illinois, United States", "locations" : [ "South Cook/Will County, Chicago", "Illinois", "United States" ], "certifications" : [ "Current Good Clinical Practice (GCP)", "International Air Transport Association (IATA)", "Current Basic Cardiopulmonary Resuscitation (CPR)", "Phlebotomy certification", "Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization" ], "timestamp" : "2026-06-16T12:57:39.777", "fingerprint" : "f1d00d59c90e88f2ed6c6e95bc5872a78e081a782c7449b87cd5b54d48ad6463", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/PSICRO/744000132293919-clinical-study-coordinator-", "externalId" : "744000132293919", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Study conduct tasks", "Data entry", "Monitoring visits", "Mentoring staff", "Administrative tasks", "Patient recruitment", "Patient identification", "Informed consent", "Laboratory testing", "Investigational products", "Clinical supplies", "Temperature monitoring", "Contract negotiations", "Budget negotiations", "Investigator payments", "Staff training", "Study documents", "Regulatory documents", "Regulatory correspondence", "Site improvements" ], "hardSkillsList" : [ "Protocol adherence", "Data query resolution", "Adverse event reporting", "Protocol deviation reporting", "Investigational product handling", "Site SOP adherence", "Study-specific manual adherence", "Regulatory agency inspections" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Protocol adherence", "level" : "intermediate" }, { "name" : "Data query resolution", "level" : "intermediate" }, { "name" : "Adverse event reporting", "level" : "intermediate" }, { "name" : "Protocol deviation reporting", "level" : "intermediate" }, { "name" : "Investigational product handling", "level" : "intermediate" }, { "name" : "Site SOP adherence", "level" : "intermediate" }, { "name" : "Study-specific manual adherence", "level" : "intermediate" }, { "name" : "Regulatory agency inspections", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Clinical trial coordination, Site support, Regulatory compliance", "majorSkillsList" : [ "Clinical trial coordination", "Site support", "Regulatory compliance" ], "coreResponsibilities" : "Act as communication line, Facilitate study evaluation, Provide feasibility responses, Participate in patient recruitment, Confirm eligibility, Assist with plan development, Assist in obtaining informed consent, Assist with obtaining assessments, Notify investigator of critical values, Assist with laboratory testing, Assist with processing and shipping, Assist in scheduling sponsor visits, Assist in scheduling CRO visits, Track patient recruitment, Track patient enrollment, Support enrollment targets, Provide regular updates, Ensure accurate data entry, Resolve data queries, Assist in reporting adverse events, Assist in reporting protocol deviations, Support handling investigational products, Support accountability of investigational products, Support reconciliation of investigational products, Maintain study blinding, Follow protocol guidance, Follow sponsor guidance, Follow CRO guidance, Assist site staff with temperature monitoring, Support contract negotiations, Support budget negotiations, Oversee Investigator payments, Oversee Site Payments, Ensure staff training completion, Complete retraining for protocol changes, Ensure investigator reviews documents, Ensure investigator signs documents, Provide guidance on requirements, Educate research team, Maintain study documents, Prepare for study visits, Prepare for audits, Prepare for inspections, Prepare regulatory documents, Submit regulatory documents, Submit correspondence to regulatory authorities, Submit correspondence to IRBs, Involve in on-site training, Assist with identifying areas for improvement, Develop tools for improvements, Maintain licensure, Maintain certifications, Perform assigned tasks, Consult manager for out-of-scope tasks", "teamCollaboration" : "Milestone One; Sponsor representatives; CRO representatives; Medical institution; Ancillary departments; Local research team; Site staff", "domainKnowledge" : "Clinical trial conduct; Human subjects research; Local laws; Federal laws; Study protocols; Site SOPs; Study-specific lab manuals; Investigational products; Clinical supplies; Regulatory authorities; Institutional review boards", "domainList" : [ "clinical-trial-conduct", "human-subjects-research", "local-laws", "federal-laws", "study-protocols", "site-sops", "study-specific-lab-manuals", "investigational-products", "clinical-supplies", "regulatory-authorities", "institutional-review-boards" ], "domainSpecificKnowledge" : [ "Clinical trial conduct", "Human subjects research", "Local laws", "Federal laws", "Study protocols", "Site SOPs", "Study-specific lab manuals", "Investigational products", "Clinical supplies", "Regulatory authorities", "Institutional review boards" ], "toolProficiency" : [ "EDC systems" ], "documentationSkills" : "Source documentation; Study documents; Regulatory documents", "problemSolvingSkills" : "Resolve study specific issues; Resolve data queries", "outcomesObjectives" : "Ensure responses provided in due time; Ensure enrollment targets are met; Ensure accurate and timely data entry; Ensure staff training completion; Ensure investigator reviews and signs documents", "qualificationsBasic" : "2 years experience coordinating clinical research studies, Current Good Clinical Practice (GCP), International Air Transport Association (IATA), Current Basic Cardiopulmonary Resuscitation (CPR), Phlebotomy certification unless part of active professional licensure (RN or LPN)", "qualificationsPreferred" : "Nephrology experience, Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need and our overall mission is to support sites in stronger study delivery. The Site/Study Coordinator supports a medical institution in clinical trial-related activities. Protocol-specific tasks will be determined by the Principal Investigator, considering all local and federal laws and regulations and upon review of competencies observed and documented by Milestone One. Tasks may include activities associated with the assessment of the feasibility of new/potential clinical studies, conducting research-related visits as outlined in the respective protocol, assisting the site with logistics of scheduling research visits and testing per the schedule of events in the protocol, collaboration with ancillary departments involved in the research visit to assist in a smooth patient flow at research visits., general study conduct tasks, assistance with data entry into study related EDC systems, contact with CRO or sponsor representatives to schedule and conduct monitoring visits as well as resolve study specific issues at the medical institution. In addition, mentoring staff and administrative tasks as assigned by the Milestone One Manager. In this job you will: * Acts as a constant line of communication between Milestone One, the Sponsor or CRO, and the medical institution. * Facilitates the evaluation of proposed studies and ensures responses to feasibility questions are provided in due time. * Actively participates in patient recruitment/identification and evaluation for study inclusion by confirming eligibility according to the Inclusion and exclusion criteria. * Assists with plan development for new recruitment / retention tools, source documentation and other site tools to enhance quality and time management of research staff. * Assists the local research team in obtaining informed consent before study entry or any study-related procedures or tests being performed. * Assist with obtaining the required assessments at each visit per the protocol and notify the investigator of any critical values that need immediate attention or would prohibit or delay study treatment. * Assist with obtaining local and central laboratory testing, processing, and shipping per site SOP and study-specific lab manual. * Assist in scheduling and preparation for all types of sponsors or CRO representative visits at the medical institution. * Track patient recruitment and enrollment and actively supports the medical site team to ensure enrollment targets are met at the site level. Provides regular updates to the staff and investigators regarding study amendments. * Ensure accurate and timely data entry into study-specific EDC systems, resolves data queries, and assists in reporting and following up on adverse events and protocol deviations according to guidelines and investigator instructions. * Support proper handling, accountability, and reconciliation of all investigational products and clinical supplies. If applicable, always maintain the study blinding. Protocol and sponsor/CRO guidance will be followed if a study participant requires unblinding. * Assist site staff with maintaining appropriate temperature monitoring for study products and supplies. * Support the contract and budget negotiations and oversees Investigator/Site Payments. * Ensure that all staff participating in a clinical trial complete all necessary study-specific and general training before their involvement in the trial. Retraining will be completed for changes to the protocol before site implementation. * Be responsible for ensuring the investigator reviews and signs study documents appropriately and within a reasonable period. Guidance should be provided to educate the site research team on requirements for conducting clinical trials, date format, etc. * Actively participate in maintaining study documents at the medical institution in preparation for on-site study visits/audits or regulatory agency inspections. * Assist with preparing and submitting regulatory documents and correspondence to regulatory authorities and institutional review boards (IRBs). * May be involved in the on-site training of additional staff as part of the SEO or other education programs. * Assist with identifying areas that need improvement for specific sites and assists with developing tools to assist with improvements. * Maintain all licensure and certifications applicable to the role of SEO site/Study coordinator II. * SEO SC is responsible for only performing assigned tasks within their training and licensure if applicable. SEO SC should immediately consult the assigned Milestone One manager for tasks that do not fall within their scope. ## Qualifications Education Relevant education and at least two years of experience coordinating clinical research studies involving human subjects OR, if allowed by local regulations, on-the-job training with at least two years of experience coordinating clinical research studies involving human subjects. Nephrology experience preferred. Certifications * Current Good Clinical Practice (GCP) * International Air Transport Association (IATA) * Current Basic Cardiopulmonary Resuscitation (CPR) * Phlebotomy certification unless part of active professional licensure (RN or LPN) * Preferred Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization. May be obtained within (1) year of employment or status change if not currently certified. ## Additional Information Located in South Cook/ Will County, Chicago (On-site position). If you feel it is time to make your skills and knowledge visible within a developing company with true focus on its people, then Milestone One is the right choice for you!", "summaryDescription" : "Clinical Study Coordinator at PSI CRO. Skills: Clinical trial coordination, Site support, Regulatory compliance. Act as communication line. Facilitate study evaluation", "postedDate" : "2026-06-15T22:35:56.000", "createdAt" : "2026-06-16T01:41:10.308", "lastUpdated" : "2026-06-16T12:57:39.777", "ingestTimestamp" : "2026-06-16T01:41:10.308", "mongoId" : "6a3084c6f292fd229c07583d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Protocol adherence", "Data query resolution", "Adverse event reporting", "Protocol deviation reporting", "Investigational product handling", "Site SOP adherence", "Study-specific manual adherence", "Regulatory agency inspections", "Leadership", "Clinical trial coordination", "Site support", "Regulatory compliance", "Study conduct tasks", "Data entry", "Monitoring visits", "Mentoring staff", "Administrative tasks", "Patient recruitment", "Patient identification", "Informed consent", "Laboratory testing", "Investigational products", "Clinical supplies", "Temperature monitoring", "Contract negotiations", "Budget negotiations", "Investigator payments", "Staff training", "Study documents", "Regulatory documents", "Regulatory correspondence", "Site improvements", "Clinical trial conduct", "Human subjects research", "Local laws", "Federal laws", "Study protocols", "Site SOPs", "Study-specific lab manuals", "Regulatory authorities", "Institutional review boards", "Current Good Clinical Practice (GCP)", "International Air Transport Association (IATA)", "Current Basic Cardiopulmonary Resuscitation (CPR)", "Phlebotomy certification", "Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization", "EDC systems" ], "skillCount" : 47, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3091ccf292fd229c0bffdc", "title" : "Clinical Study Coordinator", "company" : "PSI CRO", "industry" : "Pharmaceuticals", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Clinical Study Coordinator in Cleveland, OH, adjusted for mid-seniority and full-time employment in the healthcare industry." }, "location" : "Cleveland, Tennessee, United States", "locations" : [ "Cleveland", "Tennessee", "United States" ], "certifications" : [ "Current Good Clinical Practice (GCP)", "International Air Transport Association (IATA)", "Current Basic Cardiopulmonary Resuscitation (CPR)", "Phlebotomy certification", "Certification in Clinical Research by ACRP or SOCRA" ], "timestamp" : "2026-06-16T12:06:19.361", "fingerprint" : "b3432dca3c44d9d9df1da4145df70df9f4cf3adcde1c8594ac6fc88093036adf", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/PSICRO/744000132293869-clinical-study-coordinator-", "externalId" : "744000132293869", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cleveland", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.1595182,-84.8766115" }, { "city" : "Athens", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.4428864,-84.5930113" }, { "city" : "Chattanooga", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.0457219,-85.3094883" } ], "locationText" : "Cleveland, Tennessee, United States; Athens, Tennessee, United States; Chattanooga, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Study coordination", "Data entry", "Protocol management", "Regulatory document submission", "Site management" ], "hardSkillsList" : [ "Clinical trial coordination", "Patient recruitment", "Informed consent process", "Laboratory processing", "Investigational product handling", "Budget negotiation", "Regulatory compliance", "IRB submission" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Clinical trial coordination", "level" : "intermediate" }, { "name" : "Patient recruitment", "level" : "intermediate" }, { "name" : "Informed consent process", "level" : "intermediate" }, { "name" : "Laboratory processing", "level" : "intermediate" }, { "name" : "Investigational product handling", "level" : "intermediate" }, { "name" : "Budget negotiation", "level" : "intermediate" }, { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "IRB submission", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Clinical study coordination, Site support, Regulatory compliance", "majorSkillsList" : [ "Clinical study coordination", "Site support", "Regulatory compliance" ], "coreResponsibilities" : "Support medical institution in clinical trial-related activities, Assess feasibility of new/potential clinical studies, Conduct research-related visits, Assist with logistics of scheduling research visits, Collaborate with ancillary departments for patient flow, Perform general study conduct tasks, Enter data into study related EDC systems, Resolve study specific issues, Mentor staff, Perform administrative tasks, Act as line of communication between Milestone One,, Facilitate evaluation of proposed studies, Provide responses to feasibility questions, Participate in patient recruitment/identification, Confirm eligibility for study inclusion, Assist with plan development for recruitment/retention tools, Assist with obtaining informed consent, Obtain required assessments at each visit, Notify investigator of critical values, Obtain laboratory testing, processing, and shipping, Assist in scheduling and preparation for sponsor/CRO representative, Track patient recruitment and enrollment, Support site team to ensure enrollment targets are, Provide regular updates on study amendments, Ensure accurate and timely data entry into EDC, Resolve data queries, Assist in reporting and following up on adverse, Assist in reporting and following up on protocol, Support handling, accountability, and reconciliation of investigational products, Maintain study blinding, Follow protocol/sponsor/CRO guidance for unblinding, Assist site staff with temperature monitoring for study, Support contract and budget negotiations, Oversee Investigator/Site Payments, Ensure staff complete necessary training, Complete retraining for protocol changes, Ensure investigator reviews and signs study documents, Educate site research team on clinical trial requirements, Maintain study documents for visits/audits/inspections, Prepare and submit regulatory documents to regulatory authorities, Prepare and submit correspondence to institutional review boards, Participate in on-site training of additional staff, Identify areas for site improvement, Develop tools to assist with improvements, Maintain licensure and certifications", "teamCollaboration" : "Cross-functional teams; Ancillary departments; Sponsor representatives; CRO representatives; Medical institution staff; Investigators", "domainKnowledge" : "Clinical trial conduct; Human subjects research; Good Clinical Practice (GCP); Study protocols; Inclusion/exclusion criteria; Adverse events; Protocol deviations; Investigational products; Site SOPs; Lab manuals; Regulatory authorities; Institutional Review Boards (IRBs)", "domainList" : [ "clinical-trial-conduct", "human-subjects-research", "good-clinical-practice-gcp", "study-protocols", "inclusion-exclusion-criteria", "adverse-events", "protocol-deviations", "investigational-products", "site-sops", "lab-manuals", "regulatory-authorities", "institutional-review-boards-irbs" ], "domainSpecificKnowledge" : [ "Clinical trial conduct", "Human subjects research", "Good Clinical Practice (GCP)", "Study protocols", "Inclusion/exclusion criteria", "Adverse events", "Protocol deviations", "Investigational products", "Site SOPs", "Lab manuals", "Regulatory authorities", "Institutional Review Boards (IRBs)" ], "toolProficiency" : [ "EDC systems" ], "documentationSkills" : "Source documentation; Study documents; Regulatory documents", "innovationCreativity" : "Develop tools to assist with improvements", "problemSolvingSkills" : "Resolve study specific issues; Resolve data queries", "specialRequirements" : "On-site daily at Cleveland site, Occasional travel to Athens and Chattanooga sites", "outcomesObjectives" : "Ensure enrollment targets are met; Ensure accurate and timely data entry; Ensure staff complete necessary training", "qualificationsBasic" : "Two years of experience coordinating clinical research studies involving human subjects, On-the-job training with at least two years of experience coordinating clinical research studies involving human subjects", "qualificationsPreferred" : "Nephrology experience preferred, Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need and our overall mission is to support sites in stronger study delivery. The Site/Study Coordinator supports a medical institution in clinical trial-related activities. Protocol-specific tasks will be determined by the Principal Investigator, considering all local and federal laws and regulations and upon review of competencies observed and documented by Milestone One. Tasks may include activities associated with the assessment of the feasibility of new/potential clinical studies, conducting research-related visits as outlined in the respective protocol, assisting the site with logistics of scheduling research visits and testing per the schedule of events in the protocol, collaboration with ancillary departments involved in the research visit to assist in a smooth patient flow at research visits., general study conduct tasks, assistance with data entry into study related EDC systems, contact with CRO or sponsor representatives to schedule and conduct monitoring visits as well as resolve study specific issues at the medical institution. In addition, mentoring staff and administrative tasks as assigned by the Milestone One Manager. In this job you will: * Acts as a constant line of communication between Milestone One, the Sponsor or CRO, and the medical institution. * Facilitates the evaluation of proposed studies and ensures responses to feasibility questions are provided in due time. * Actively participates in patient recruitment/identification and evaluation for study inclusion by confirming eligibility according to the Inclusion and exclusion criteria. * Assists with plan development for new recruitment / retention tools, source documentation and other site tools to enhance quality and time management of research staff. * Assists the local research team in obtaining informed consent before study entry or any study-related procedures or tests being performed. * Assist with obtaining the required assessments at each visit per the protocol and notify the investigator of any critical values that need immediate attention or would prohibit or delay study treatment. * Assist with obtaining local and central laboratory testing, processing, and shipping per site SOP and study-specific lab manual. * Assist in scheduling and preparation for all types of sponsors or CRO representative visits at the medical institution. * Track patient recruitment and enrollment and actively supports the medical site team to ensure enrollment targets are met at the site level. Provides regular updates to the staff and investigators regarding study amendments. * Ensure accurate and timely data entry into study-specific EDC systems, resolves data queries, and assists in reporting and following up on adverse events and protocol deviations according to guidelines and investigator instructions. * Support proper handling, accountability, and reconciliation of all investigational products and clinical supplies. If applicable, always maintain the study blinding. Protocol and sponsor/CRO guidance will be followed if a study participant requires unblinding. * Assist site staff with maintaining appropriate temperature monitoring for study products and supplies. * Support the contract and budget negotiations and oversees Investigator/Site Payments. * Ensure that all staff participating in a clinical trial complete all necessary study-specific and general training before their involvement in the trial. Retraining will be completed for changes to the protocol before site implementation. * Be responsible for ensuring the investigator reviews and signs study documents appropriately and within a reasonable period. Guidance should be provided to educate the site research team on requirements for conducting clinical trials, date format, etc. * Actively participate in maintaining study documents at the medical institution in preparation for on-site study visits/audits or regulatory agency inspections. * Assist with preparing and submitting regulatory documents and correspondence to regulatory authorities and institutional review boards (IRBs). * May be involved in the on-site training of additional staff as part of the SEO or other education programs. * Assist with identifying areas that need improvement for specific sites and assists with developing tools to assist with improvements. * Maintain all licensure and certifications applicable to the role of SEO site/Study coordinator II. * SEO SC is responsible for only performing assigned tasks within their training and licensure if applicable. SEO SC should immediately consult the assigned Milestone One manager for tasks that do not fall within their scope. ## Qualifications Education Relevant education and at least two years of experience coordinating clinical research studies involving human subjects OR, if allowed by local regulations, on-the-job training with at least two years of experience coordinating clinical research studies involving human subjects. Nephrology experience preferred. Certifications * Current Good Clinical Practice (GCP) * International Air Transport Association (IATA) * Current Basic Cardiopulmonary Resuscitation (CPR) * Phlebotomy certification unless part of active professional licensure (RN or LPN) * Preferred Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization. May be obtained within (1) year of employment or status change if not currently certified. ## Additional Information Location: Tennessee region. This role requires being on-site daily at the Cleveland site, with occasional travel to the Athens and Chattanooga sites. If you feel it is time to make your skills and knowledge visible within a developing company with true focus on its people, then Milestone One is the right choice for you!", "summaryDescription" : "Clinical Study Coordinator at PSI CRO. Skills: Clinical study coordination, Site support, Regulatory compliance. Support medical institution in clinical trial-related activities. Assess feasibility of new/potential clinical studies", "postedDate" : "2026-06-15T22:35:33.000", "createdAt" : "2026-06-16T03:33:44.324", "lastUpdated" : "2026-06-16T12:06:19.361", "ingestTimestamp" : "2026-06-16T03:33:44.324", "mongoId" : "6a3091ccf292fd229c0bffdc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Clinical trial coordination", "Patient recruitment", "Informed consent process", "Laboratory processing", "Investigational product handling", "Budget negotiation", "Regulatory compliance", "IRB submission", "Mentoring", "Clinical study coordination", "Site support", "Study coordination", "Data entry", "Protocol management", "Regulatory document submission", "Site management", "Clinical trial conduct", "Human subjects research", "Good Clinical Practice (GCP)", "Study protocols", "Inclusion/exclusion criteria", "Adverse events", "Protocol deviations", "Investigational products", "Site SOPs", "Lab manuals", "Regulatory authorities", "Institutional Review Boards (IRBs)", "Current Good Clinical Practice (GCP)", "International Air Transport Association (IATA)", "Current Basic Cardiopulmonary Resuscitation (CPR)", "Phlebotomy certification", "Certification in Clinical Research by ACRP or SOCRA", "EDC systems" ], "skillCount" : 34, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3084c6f292fd229c075840", "title" : "Clinical Study Coordinator", "company" : "PSI CRO", "industry" : "Pharmaceuticals", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Clinical Study Coordinator in Cleveland, OH, adjusted for mid-seniority and full-time employment in the healthcare industry." }, "location" : "Cleveland, Tennessee, United States", "locations" : [ "Cleveland", "Tennessee", "United States" ], "certifications" : [ "Current Good Clinical Practice (GCP)", "International Air Transport Association (IATA)", "Current Basic Cardiopulmonary Resuscitation (CPR)", "Phlebotomy certification", "Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization" ], "timestamp" : "2026-06-16T12:44:37.356", "fingerprint" : "4bfa3b1c9b8d4eb4cce03aaf22ce6deb56b5e297eac9e24b1dbf38a1e01aa4e8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/PSICRO/744000132293869-clinical-study-coordinator-", "externalId" : "744000132293869", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cleveland", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.1595182,-84.8766115" }, { "city" : "Athens", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.4428864,-84.5930113" }, { "city" : "Chattanooga", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.0457219,-85.3094883" } ], "locationText" : "Cleveland, Tennessee, United States; Athens, Tennessee, United States; Chattanooga, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Study coordination", "Data entry", "Protocol execution", "Regulatory document preparation", "Site management" ], "hardSkillsList" : [ "Clinical trial coordination", "Patient recruitment", "Informed consent process", "Laboratory processing", "Investigational product handling", "Study blinding", "Regulatory submissions", "IRB submissions" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Clinical trial coordination", "level" : "intermediate" }, { "name" : "Patient recruitment", "level" : "intermediate" }, { "name" : "Informed consent process", "level" : "intermediate" }, { "name" : "Laboratory processing", "level" : "intermediate" }, { "name" : "Investigational product handling", "level" : "intermediate" }, { "name" : "Study blinding", "level" : "intermediate" }, { "name" : "Regulatory submissions", "level" : "intermediate" }, { "name" : "IRB submissions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Clinical study coordination, Site support, Regulatory compliance", "majorSkillsList" : [ "Clinical study coordination", "Site support", "Regulatory compliance" ], "coreResponsibilities" : "Support medical institution in clinical trial-related activities, Assess feasibility of new/potential clinical studies, Conduct research-related visits, Assist with logistics of scheduling research visits, Assist with testing per schedule of events, Collaborate with ancillary departments for patient flow, Perform general study conduct tasks, Assist with data entry into EDC systems, Contact CRO or sponsor representatives to schedule monitoring, Resolve study specific issues, Mentor staff, Perform administrative tasks, Act as communication line between Milestone One, Sponsor/CRO,, Facilitate evaluation of proposed studies, Ensure responses to feasibility questions are provided, Participate in patient recruitment/identification, Confirm eligibility for study inclusion, Assist with plan development for recruitment/retention tools, Assist with plan development for source documentation, Assist with plan development for site tools, Assist research team in obtaining informed consent, Assist with obtaining required assessments at each visit, Notify investigator of critical values, Assist with obtaining laboratory testing, Assist with processing laboratory samples, Assist with shipping laboratory samples, Assist in scheduling sponsor or CRO representative visits, Assist in preparation for sponsor or CRO representative, Track patient recruitment and enrollment, Support site team to ensure enrollment targets are, Provide regular updates on study amendments, Ensure accurate data entry into EDC systems, Resolve data queries, Assist in reporting adverse events, Assist in reporting protocol deviations, Follow up on adverse events, Follow up on protocol deviations, Support handling of investigational products, Support accountability of investigational products, Support reconciliation of investigational products, Maintain study blinding, Follow protocol/sponsor/CRO guidance for unblinding, Assist site staff with temperature monitoring for study, Assist site staff with temperature monitoring for study, Support contract negotiations, Support budget negotiations, Oversee Investigator/Site Payments, Ensure staff complete necessary study-specific training, Ensure staff complete general training, Complete retraining for protocol changes, Ensure investigator reviews and signs study documents, Provide guidance on conducting clinical trials, Educate site research team on requirements, Participate in maintaining study documents, Prepare for on-site study visits/audits, Prepare for regulatory agency inspections, Prepare and submit regulatory documents, Prepare and submit correspondence to regulatory authorities, Prepare and submit correspondence to institutional review boards, Involved in on-site training of additional staff, Identify areas needing improvement for specific sites, Develop tools to assist with improvements, Maintain all licensure and certifications applicable to the, Perform assigned tasks within training and licensure", "teamCollaboration" : "Communication with Sponsor or CRO; Collaboration with ancillary departments; Coordination with site staff; Liaison with regulatory authorities; Liaison with IRBs", "projectManagementSkills" : [ "Study conduct management", "Enrollment target management", "Training management" ], "domainKnowledge" : "Clinical trial protocols; Study-specific lab manuals; Good Clinical Practice (GCP)", "domainList" : [ "clinical-trial-protocols", "study-specific-lab-manuals", "good-clinical-practice-gcp" ], "domainSpecificKnowledge" : [ "Clinical trial protocols", "Study-specific lab manuals", "Good Clinical Practice (GCP)" ], "toolProficiency" : [ "EDC systems" ], "communicationSkills" : "Line of communication; Provide updates", "documentationSkills" : "Source documentation; Study documents; Regulatory documents", "innovationCreativity" : "Develop tools to assist with improvements", "problemSolvingSkills" : "Resolve study specific issues; Resolve data queries", "specialRequirements" : "On-site daily at Cleveland site, Occasional travel to Athens and Chattanooga sites", "outcomesObjectives" : "Ensure enrollment targets are met; Ensure accurate and timely data entry; Ensure staff complete necessary training", "qualificationsBasic" : "Two years of experience coordinating clinical research studies involving human subjects, On-the-job training with at least two years of experience coordinating clinical research studies involving human subjects", "qualificationsPreferred" : "Nephrology experience, Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need and our overall mission is to support sites in stronger study delivery. The Site/Study Coordinator supports a medical institution in clinical trial-related activities. Protocol-specific tasks will be determined by the Principal Investigator, considering all local and federal laws and regulations and upon review of competencies observed and documented by Milestone One. Tasks may include activities associated with the assessment of the feasibility of new/potential clinical studies, conducting research-related visits as outlined in the respective protocol, assisting the site with logistics of scheduling research visits and testing per the schedule of events in the protocol, collaboration with ancillary departments involved in the research visit to assist in a smooth patient flow at research visits., general study conduct tasks, assistance with data entry into study related EDC systems, contact with CRO or sponsor representatives to schedule and conduct monitoring visits as well as resolve study specific issues at the medical institution. In addition, mentoring staff and administrative tasks as assigned by the Milestone One Manager. In this job you will: * Acts as a constant line of communication between Milestone One, the Sponsor or CRO, and the medical institution. * Facilitates the evaluation of proposed studies and ensures responses to feasibility questions are provided in due time. * Actively participates in patient recruitment/identification and evaluation for study inclusion by confirming eligibility according to the Inclusion and exclusion criteria. * Assists with plan development for new recruitment / retention tools, source documentation and other site tools to enhance quality and time management of research staff. * Assists the local research team in obtaining informed consent before study entry or any study-related procedures or tests being performed. * Assist with obtaining the required assessments at each visit per the protocol and notify the investigator of any critical values that need immediate attention or would prohibit or delay study treatment. * Assist with obtaining local and central laboratory testing, processing, and shipping per site SOP and study-specific lab manual. * Assist in scheduling and preparation for all types of sponsors or CRO representative visits at the medical institution. * Track patient recruitment and enrollment and actively supports the medical site team to ensure enrollment targets are met at the site level. Provides regular updates to the staff and investigators regarding study amendments. * Ensure accurate and timely data entry into study-specific EDC systems, resolves data queries, and assists in reporting and following up on adverse events and protocol deviations according to guidelines and investigator instructions. * Support proper handling, accountability, and reconciliation of all investigational products and clinical supplies. If applicable, always maintain the study blinding. Protocol and sponsor/CRO guidance will be followed if a study participant requires unblinding. * Assist site staff with maintaining appropriate temperature monitoring for study products and supplies. * Support the contract and budget negotiations and oversees Investigator/Site Payments. * Ensure that all staff participating in a clinical trial complete all necessary study-specific and general training before their involvement in the trial. Retraining will be completed for changes to the protocol before site implementation. * Be responsible for ensuring the investigator reviews and signs study documents appropriately and within a reasonable period. Guidance should be provided to educate the site research team on requirements for conducting clinical trials, date format, etc. * Actively participate in maintaining study documents at the medical institution in preparation for on-site study visits/audits or regulatory agency inspections. * Assist with preparing and submitting regulatory documents and correspondence to regulatory authorities and institutional review boards (IRBs). * May be involved in the on-site training of additional staff as part of the SEO or other education programs. * Assist with identifying areas that need improvement for specific sites and assists with developing tools to assist with improvements. * Maintain all licensure and certifications applicable to the role of SEO site/Study coordinator II. * SEO SC is responsible for only performing assigned tasks within their training and licensure if applicable. SEO SC should immediately consult the assigned Milestone One manager for tasks that do not fall within their scope. ## Qualifications Education Relevant education and at least two years of experience coordinating clinical research studies involving human subjects OR, if allowed by local regulations, on-the-job training with at least two years of experience coordinating clinical research studies involving human subjects. Nephrology experience preferred. Certifications * Current Good Clinical Practice (GCP) * International Air Transport Association (IATA) * Current Basic Cardiopulmonary Resuscitation (CPR) * Phlebotomy certification unless part of active professional licensure (RN or LPN) * Preferred Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization. May be obtained within (1) year of employment or status change if not currently certified. ## Additional Information Location: Tennessee region. This role requires being on-site daily at the Cleveland site, with occasional travel to the Athens and Chattanooga sites. If you feel it is time to make your skills and knowledge visible within a developing company with true focus on its people, then Milestone One is the right choice for you!", "summaryDescription" : "Clinical Study Coordinator at PSI CRO. Skills: Clinical study coordination, Site support, Regulatory compliance. Support medical institution in clinical trial-related activities. Assess feasibility of new/potential clinical studies", "postedDate" : "2026-06-15T22:35:33.000", "createdAt" : "2026-06-16T01:44:49.930", "lastUpdated" : "2026-06-16T12:44:37.356", "ingestTimestamp" : "2026-06-16T01:44:49.930", "mongoId" : "6a3084c6f292fd229c075840", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Clinical trial coordination", "Patient recruitment", "Informed consent process", "Laboratory processing", "Investigational product handling", "Study blinding", "Regulatory submissions", "IRB submissions", "Mentoring", "Clinical study coordination", "Site support", "Regulatory compliance", "Study coordination", "Data entry", "Protocol execution", "Regulatory document preparation", "Site management", "Study conduct management", "Enrollment target management", "Training management", "Clinical trial protocols", "Study-specific lab manuals", "Good Clinical Practice (GCP)", "Current Good Clinical Practice (GCP)", "International Air Transport Association (IATA)", "Current Basic Cardiopulmonary Resuscitation (CPR)", "Phlebotomy certification", "Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization", "EDC systems" ], "skillCount" : 29, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca0e574d8ee00a09a3acb", "title" : "Study Coordinator", "company" : "Pharma Medica Research Inc.", "industry" : "Pharma", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Study Coordinator in Toronto, Canada, adjusted for the pharmaceutical industry." }, "location" : "Toronto, ON", "locations" : [ "Toronto", "ON" ], "timestamp" : "2026-06-15T08:29:43.093", "fingerprint" : "07b28504e78d056d6fb1c3bcc4b15c59b65e7b6654fa1989731b32e0bf9ff9c2", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://pharma-medica-research-inc.breezy.hr/p/95d9eb87cca8-study-coordinator-clinical-research", "externalId" : "95d9eb87cca8", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Conduct early phase clinical trails", "domainKnowledge" : "Clinical trails", "domainList" : [ "clinical-trails" ], "domainSpecificKnowledge" : [ "Clinical trails" ], "workSiteFlexibility" : "Onsite", "rawDescription" : "Pharma Medica Research is a full service contract research organization specialized in conducting early phase clinical trails in healthy volunteers, special and patient populations. We are currently looking for a Study Coordinator to join our clinic location in Scarborough. The function of the Stud", "summaryDescription" : "Study Coordinator at Pharma Medica Research Inc.. Conduct early phase clinical trails", "createdAt" : "2026-06-14T05:33:36.867", "lastUpdated" : "2026-06-15T08:29:43.093", "ingestTimestamp" : "2026-06-14T05:33:36.867", "mongoId" : "6a2ca0e574d8ee00a09a3acb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Clinical trails" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305ca3f292fd229cf62dfc", "title" : "Fachbereichsleitung DaF, Director of Studies", "company" : "ALPADIA Language Schools SA", "industry" : "Education Management", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Studies in Berlin, Germany, adjusted for the education industry and director-level seniority." }, "location" : "Berlin, BE, Germany", "locations" : [ "Berlin", "BE", "Germany" ], "certifications" : [ "EUROLTA Zertifikat DaF/IHC/Vergleichbares" ], "timestamp" : "2026-06-16T11:54:35.927", "fingerprint" : "0028a9d27b793401d488c1fef12fd305fbf8eaebf33c5144f948286b7f86b185", "source" : "smartrecruiters", "language" : "de", "applyUrl" : "https://jobs.smartrecruiters.com/AlpadiaLanguageSchoolsSA/744000132237949-fachbereichsleitung-daf-director-of-studies", "externalId" : "744000132237949", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "state" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5033790,13.3386522" } ], "locationText" : "Berlin, Berlin, Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Unterrichtsqualität", "Kursplanung", "Lehrmaterialien" ], "softSkillsList" : [ "Organisationsstärke", "Kommunikationsfähigkeit", "Teamfähigkeit" ], "softSkills" : [ { "name" : "Organisationsstärke" }, { "name" : "Kommunikationsfähigkeit" }, { "name" : "Teamfähigkeit" } ], "majorSkills" : "Deutsch als Fremdsprache, Lehrerteamleitung, Kursangebotentwicklung", "majorSkillsList" : [ "Deutsch als Fremdsprache", "Lehrerteamleitung", "Kursangebotentwicklung" ], "coreResponsibilities" : "Leitung des Lehrerteams, Weiterentwicklung des Lehrerteams, Sicherstellung der Unterrichtsqualität, Durchführung von Evaluationen, Einstufung von Studierenden, Kursplanung für Studierende, Weiterentwicklung des Kursangebots, Optimierung des Kursangebots, Prüfungsverantwortung für Prüfungen, Entwicklung von Lehrmaterialien, Recruiting von Lehrkräften, Einsatzplanung von Lehrkräften, Betreuung von Lehrkräften", "domainKnowledge" : "Deutsch als Fremdsprache; telc Prüfungen; testDaF Prüfungen", "domainList" : [ "deutsch-als-fremdsprache", "telc-prufungen", "testdaf-prufungen" ], "domainSpecificKnowledge" : [ "Deutsch als Fremdsprache", "telc Prüfungen", "testDaF Prüfungen" ], "qualificationsBasic" : "Universitätsabschluss DaF, EUROLTA Zertifikat DaF/IHC/Vergleichbares, Erfahrung im DaF-Unterricht, Führungsverantwortung, Sehr gute Deutschkenntnisse, Gute Englischkenntnisse", "qualificationsPreferred" : "Erfahrung mit Führungsverantwortung", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "ALPADIA Berlin ist eine internationale Sprachschule für Deutsch als Fremdsprache. Zur Verstärkung unseres Teams suchen wir eine/n qualifizierten Director of Studies (DaF). In dieser Rolle übernehmen Sie die pädagogische Leitung unseres Deutschprogramms und stellen gemeinsam mit Ihrem Team höchste Unterrichtsqualität für internationale Studierende sicher. * Führung und Weiterentwicklung des Lehrerteams * Sicherstellung der Unterrichtsqualität sowie Durchführung von Evaluationen * Einstufung und Kursplanung für Studierende * Weiterentwicklung und Optimierung des Kursangebots * Prüfungsverantwortung für lizenzierte Prüfungen telc und testDaF * Entwicklung von Lehrmaterialien * Recruiting, Einsatzplanung und Betreuung von Lehrkräften ## Qualifications * Universitätsabschluss DaF oder EUROLTA Zertifikat DaF/IHC/Vergleichbares * Erfahrung im DaF-Unterricht, idealerweise mit Führungsverantwortung * Organisationsstärke sowie strukturierte Arbeitsweise * Ausgeprägte Kommunikations- und Teamfähigkeit * Sehr gute Deutsch- und gute Englischkenntnisse ## Additional Information Arbeitsort: ALPADIA Berlin (Schöneberg) Anstellungsdauer: unbefristet Wochenarbeitszeit: 37.5 h Anstellungsdatum: ab sofort / nach Absprache Wochenarbeitszeit: 100% - 37.5 h Bitte senden Sie uns Ihre Bewerbung auf Deutsch (Lebenslauf) mit einem Bewerbungsanschreiben und Foto an Cornelia Mueller, Director of School Operations - Europe. Für weitere Informationen zu unseren Schulen und Camps, besuchen Sie unsere Homepage www.alpadia.com. Es werden nur Bewerbungen bearbeitet und beantwortet, die dem Profil entsprechen.", "summaryDescription" : "Fachbereichsleitung DaF, Director of Studies at ALPADIA Language Schools SA. Skills: Deutsch als Fremdsprache, Lehrerteamleitung, Kursangebotentwicklung. Leitung des Lehrerteams. Weiterentwicklung des Lehrerteams", "postedDate" : "2026-06-15T15:44:59.000", "createdAt" : "2026-06-16T00:00:00.692", "lastUpdated" : "2026-06-16T11:54:35.927", "ingestTimestamp" : "2026-06-16T00:00:00.692", "mongoId" : "6a305ca3f292fd229cf62dfc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Organisationsstärke", "Kommunikationsfähigkeit", "Teamfähigkeit", "Deutsch als Fremdsprache", "Lehrerteamleitung", "Kursangebotentwicklung", "Unterrichtsqualität", "Kursplanung", "Lehrmaterialien", "telc Prüfungen", "testDaF Prüfungen", "EUROLTA Zertifikat DaF/IHC/Vergleichbares" ], "skillCount" : 12, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "69d059fd2beec4dd3dbf3729", "title" : "Dean of Business and Professional Studies", "company" : "Northern Essex Community College", "industry" : "Education", "salary" : { "min" : 145000.0, "max" : 210000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Dean in the Education industry in Haverhill, MA, adjusted for seniority and company size." }, "location" : "Multiple Locations", "locations" : [ "Multiple Locations", "Education", "Northern Essex Comm College, Full-time, Full-time" ], "timestamp" : "2026-06-15T07:44:10.804", "fingerprint" : "930dd6539256f11c390a7283ff5401a5cdff493aff7f9c8b37ddbc257454b7f9", "source" : "taleo", "language" : "en", "applyUrl" : "https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=1080944", "externalId" : "1080944", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Haverhill", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.7777829,-71.0767724" }, { "city" : "Lawrence", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.7070354,-71.1631137" } ], "locationText" : "Haverhill, Massachusetts, United States; Lawrence, Massachusetts, United States", "employmentType" : "FULL_TIME", "majorSkills" : "Academic leadership, Administration", "majorSkillsList" : [ "Academic leadership", "Administration" ], "coreResponsibilities" : "Serve as sole management person, Provide academic leadership and administration, Hear student concerns, Implement collective bargaining agreements, Supervise and evaluate personnel, Ensure quality control for curriculum, Exercise leadership in curriculum development, Develop and implement budgets, Provide leadership for personnel recruitment, Provide leadership in grant administration, Develop master course schedules, Assign faculty/staff workloads, Attend academic meetings, Participate in staff meetings, Serve on Academic Affairs Leadership Team, Accept other duties", "teamCollaboration" : "Academic Affairs Leadership Team", "domainKnowledge" : "Community college mission; Hispanic Serving Institution", "domainList" : [ "community-college-mission", "hispanic-serving-institution" ], "domainSpecificKnowledge" : [ "Community college mission", "Hispanic Serving Institution" ], "continuousLearning" : "Educational benefits", "innovationCreativity" : "Initiative; Innovation", "outcomesObjectives" : "Student success; Close student achievement gaps", "qualificationsBasic" : "Masters or doctoral degree, Outstanding record in higher education, Service as Chair, Assistant Dean, Associate Dean, or Dean, Community college teaching experience, Experience with culturally diverse student population", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=198929 About Northern Essex Community College: THE COLLEGE: Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast. The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps. We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England. We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success. Job Description: POSITION: Full-Time Dean of Business and Professional Studies (Dean): Academic Affairs; Haverhill and Lawrence Campuses; 37.5 hours per week; Non-Unit Professional Position. SUMMARY: Reporting to the Vice President of Academic Affairs, the Dean is responsible for the overall academic leadership and administration of unit staff, programs, courses, and services with this division. The Dean directly supervises faculty and staff across the following departments: Business & Accounting; Culinary & Hospitality; American Sign Language Studies; Criminal Justice; Early Childhood Education; Educational Studies; and Human Services, ensuring high-quality instruction and alignment with institutional goals. RESPONSIBILITIES: The responsibilities include, but are not limited to the following: Serves as the sole management person for the division. Provides overall academic leadership and administration of faculty, staff, programs, courses and/or services, for all credit courses within the division. Hears students concerns, as appropriate. Implements collective bargaining agreements and policies, in particular, complete supervision and evaluation of professional and classified personnel. Ensures quality control for curriculum offerings and/or services. Exercises leadership in the development and evaluation of curriculum and/or services. Develops and implements grant and department budgets. Provides leadership for the recruitment, selection and development of professional and classified personnel. Provides leadership in the development and administration of grants. Develops master course schedules and assignments of faculty/staff workloads. Attends and participates in academic and other appropriate staff meetings. Serves on Academic Affairs Leadership Team Accepts other duties as may be assigned. PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=198929 Requirements: MINIMUM QUALIFICATIONS: A Masters or doctoral degree related to any one of the academic areas within this division (Business & Accounting; Culinary & Hospitality; American Sign Language Studies; Criminal Justice; Early Childhood Education; Educational Studies; Human Services) or related field. An outstanding record in higher education. Service as a Chair, Assistant Dean, Associate Dean, or Dean of an academic department or division within a community college or a baccalaureate institution in one of the academic areas within this division (Business & Accounting; Culinary & Hospitality; American Sign Language Studies; Criminal Justice; Early Childhood Education; Educational Studies; Human Services). Community college teaching experience in any one of the academic areas within this division (Business & Accounting; Culinary & Hospitality; American Sign Language Studies; Criminal Justice; Early Childhood Education; Educational Studies; Human Services). Experience in working with a culturally diverse student population and an abiding personal commitment to the success of all students. Extensive experience and facility in the teaching and supervision of online courses. A commitment to and ability to travel between two campuses (Lawrence and Haverhill, MA). An innovative spirit with rich experience in at least some of the following educational priorities at NECC: early college program, open educational resources, competency- based education, academic internships, apprenticeships, CTE programming, and equity-based education. PREFERRED QUALIFICATIONS: Bilingual (Spanish/English) EQUIVALENCY STATEMENT : Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position. BACKGROUND CHECK : Candidates will be required to pass a CORI and SORI check as a condition of employment. Additional Information: SALARY: Anticipated starting salary range is $130,000.00 - $140,000.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Official transcripts will be required at the time of hire. ANTICIPATED START DATE: June 15th, 2026 Application Instructions: TO APPLY: To be considered for this position click on the \"Apply Now\" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration: Cover Letter, describing your qualifications and/or how you may be best suited for the role Resume/CV Review of applications will begin 5 business days from the posting date and will continue until the position is filled. **Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors) DEADLINE: Open until filled Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ etrelegan@necc.mass.edu), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery Dean", "summaryDescription" : "Dean of Business and Professional Studies at Northern Essex Community College. Skills: Academic leadership, Administration. Serve as sole management person. Provide academic leadership and administration", "createdAt" : "2026-06-14T00:41:49.907", "lastUpdated" : "2026-06-15T07:44:10.804", "ingestTimestamp" : "2026-06-14T00:41:49.907", "mongoId" : "69d059fd2beec4dd3dbf3729", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 210000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Academic leadership", "Administration", "Community college mission", "Hispanic Serving Institution" ], "skillCount" : 4, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "69cf72292beec4dd3d9c685e", "title" : "Clinical Study Manager", "company" : "ARTIDIS", "industry" : "Healthcare", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Manager level Clinical Study Manager in Houston, United States, within the Biotech industry, adjusted for company size and seniority." }, "location" : "Houston, TX", "locations" : [ "Houston", "TX" ], "timestamp" : "2026-06-16T00:15:38.690", "fingerprint" : "81f4e8a3a7e6c80dbf2698790fecb08b0487a4aa08836fdfbb19a65bcc1526c1", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://artidis-ag.breezy.hr/p/0ac7f7c3e166-clinical-study-manager", "externalId" : "0ac7f7c3e166", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "domainKnowledge" : "Tissue analysis; Therapy optimization", "domainList" : [ "tissue-analysis", "therapy-optimization" ], "domainSpecificKnowledge" : [ "Tissue analysis", "Therapy optimization" ], "rawDescription" : "About ARTIDIS Artidis® AG is a pioneering clinical stage health technology company that aims to set the gold standard in tissue analysis and therapy optimization. By combining its nanotechnology platform for rapid tissue analysis with a holistic data solution, Artidis® accelerates drug discovery, t", "summaryDescription" : "Clinical Study Manager at ARTIDIS", "createdAt" : "2026-06-14T20:30:10.308", "lastUpdated" : "2026-06-16T00:15:38.690", "ingestTimestamp" : "2026-06-14T20:30:10.308", "mongoId" : "69cf72292beec4dd3d9c685e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Tissue analysis", "Therapy optimization" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305979f292fd229cf47e4f", "title" : "Technical Customer Support Team Lead", "company" : "ElevenLabs", "industry" : "Operations", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Technical Customer Support Team Lead in Bulgaria, adjusted for the technology industry and remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T11:33:09.010", "fingerprint" : "ea61a985934edfd75f5fa7d09de18d93c6f570a65ca499ea59271e9d682abc4f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/ElevenLabs/b20e2b5f-1cc3-40e6-87da-3f907e3796da/application", "externalId" : "b20e2b5f-1cc3-40e6-87da-3f907e3796da", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AI, APIs, TTS, LLMs", "professionalSkills" : [ "People management", "Operational excellence", "Problem-solving", "Stakeholder management" ], "hardSkillsList" : [ "Technical support", "Customer support", "AI troubleshooting" ], "hardSkills" : [ { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Customer support", "level" : "intermediate" }, { "name" : "AI troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Enterprise support, Team leadership, Technical expertise", "majorSkillsList" : [ "Enterprise support", "Team leadership", "Technical expertise" ], "coreResponsibilities" : "Lead and develop team, Hire talent, Mentor talent, Grow talent, Drive performance, Create culture of excellence, Own enterprise support operations, Manage day-to-day metrics, Manage KPIs, Ensure smooth operations, Support enterprise customers, Provide hands-on technical support, Maintain technical expertise, Support enterprise customers, Support complex issues, Drive operational improvements, Identify gaps, Identify bottlenecks, Create new workflows, Implement new workflows, Implement KPIs, Operationalize improvements, Bridge critical functions, Communicate customer needs, Communicate product gaps, Ensure global coverage, Manage scheduling, Manage coverage, Support enterprise customers, Build documentation, Maintain documentation, Ensure clear resources, Ensure accurate resources, Ensure up-to-date resources", "teamCollaboration" : "Support; Engineering; Revenue", "domainKnowledge" : "AI landscape; AI audio", "domainList" : [ "ai-landscape", "ai-audio" ], "domainSpecificKnowledge" : [ "AI landscape", "AI audio" ], "communicationSkills" : "Translate technical complexity", "documentationSkills" : "Build documentation; Maintain documentation", "problemSolvingSkills" : "Problem-solving mindset; First-principles thinking; Data-driven decision-making", "specialRequirements" : "Address critical issues, Ensure coverage outside standard work", "qualificationsBasic" : "5+ years enterprise support, 5+ years leadership experience, Technical execution capability, Troubleshoot code, Troubleshoot AI, Manage metrics, Manage KPIs, B2B or enterprise support experience", "qualificationsPreferred" : "Experience with AI landscape, Experience with APIs, Experience with TTS, Experience with LLMs, Experience with telephony", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ENTERPRISE SUPPORT TEAM LEAD (FULL-TIME, REMOTE) Who we are A global team united by curiosity and a shared mission: to be the first choice for AI audio. We're building a new category of technology from the ground up, moving fast, holding ourselves to a high bar, and giving everyone the autonomy to do their best work. The best idea wins, regardless of where it comes from. About the role As the Enterprise Support Team Lead, you'll oversee our Enterprise Support operations and lead a global team supporting our most strategic accounts. This is a critical leadership position that requires both deep technical expertise and exceptional people management skills. You'll be responsible for maintaining world-class responsiveness, driving operational excellence, and ensuring our enterprise customers receive the highest level of support. You're setting the standard for what great support looks like and mentoring your team to achieve it. WHAT YOU'LL DO - Lead and develop your team: Hire, mentor, and grow talented support specialists; drive higher performance and create a culture of excellence. - Own enterprise support operations end-to-end: Manage day-to-day metrics, KPIs, and ensure smooth operations across global shifts and time zones. - Provide hands-on technical support: Maintain your own technical expertise by actively supporting enterprise customers and complex issues alongside your team. - Drive operational improvements: Identify gaps and bottlenecks, create and implement new workflows, KPIs, and targets; operationalize improvements across the team. - Bridge critical functions: Serve as a primary conduit between Support, Engineering, and Revenue teams; communicate customer needs and product gaps to leadership. - Ensure global coverage: Manage scheduling and coverage to support enterprise customers across all time zones with consistent quality and responsiveness. - Build and maintain documentation: Ensure your team has clear, accurate, and up-to-date resources to support customers effectively. WHAT YOU BRING - Deep technical expertise: Seasoned subject matter expert with strong understanding of customer support, the AI landscape, APIs, different AI such as TTS and LLMs, and telephony systems (e.g. Twilio, SIP, WebSockets). - Proven leadership experience: Track record of building and leading high-performing teams, developing people, and driving results. - Technical execution capability: Able to perform the work yourself and mentor others; comfortable reading and troubleshooting code as well as more ambiguous troubleshooting such as AI. - Operational excellence: Experience managing metrics, KPIs, and smooth operations in fast-moving environments; strong administrative and organizational skills. - Problem-solving mindset: Proactively identify gaps and drive solutions rather than just raising issues; work across stakeholders to action outcomes. - Experience in B2B or enterprise support: Familiarity with the demands of supporting strategic accounts and managing complex customer relationships. WHO YOU ARE - A committed leader: Prepared to address critical issues and ensure coverage outside standard work hours; possess the flexibility and drive this global role demands. - Passionate about people and performance: Genuinely interested in developing your team, pushing them to do more, and creating an environment where they can excel. - Not afraid to speak up: Take up space, voice concerns when you see problems, and stand up for your team, even when communicating with senior leadership. - Analytically sharp: Approach problems with first-principles thinking and data-driven decision-making. - A strong communicator: Translate technical complexity into clear, actionable insights for customers, your team, and leadership. - Self-directed and driven: Don't wait for instructions; hold yourself and your team to a high standard. - Energized by impact: Thrive in a startup environment where things move fast and you can have real influence on the company's direction. WHAT WE OFFER The opportunity to lead a critical function at a fast-growing AI company, shape the future of enterprise support, and build a world-class team. You'll work with cutting-edge technology, have direct influence on product and strategy, and be part of a mission-driven organization. If you're ready to step into this role and help drive the next phase of Enterprise Support at ElevenLabs, please reach out.", "summaryDescription" : "Technical Customer Support Team Lead at ElevenLabs. Skills: Enterprise support, Team leadership, Technical expertise. Lead and develop team. 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We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ENTERPRISE SUPPORT TEAM LEAD (FULL-TIME, REMOTE) Who we are A global team united by curiosity and a shared mission: to be the first choice for AI audio. We're building a new category of technology from the ground up, moving fast, holding ourselves to a high bar, and giving everyone the autonomy to do their best work. The best idea wins, regardless of where it comes from. About the role As the Enterprise Support Team Lead, you'll oversee our Enterprise Support operations and lead a global team supporting our most strategic accounts. This is a critical leadership position that requires both deep technical expertise and exceptional people management skills. You'll be responsible for maintaining world-class responsiveness, driving operational excellence, and ensuring our enterprise customers receive the highest level of support. You're setting the standard for what great support looks like and mentoring your team to achieve it. WHAT YOU'LL DO - Lead and develop your team: Hire, mentor, and grow talented support specialists; drive higher performance and create a culture of excellence. - Own enterprise support operations end-to-end: Manage day-to-day metrics, KPIs, and ensure smooth operations across global shifts and time zones. - Provide hands-on technical support: Maintain your own technical expertise by actively supporting enterprise customers and complex issues alongside your team. - Drive operational improvements: Identify gaps and bottlenecks, create and implement new workflows, KPIs, and targets; operationalize improvements across the team. - Bridge critical functions: Serve as a primary conduit between Support, Engineering, and Revenue teams; communicate customer needs and product gaps to leadership. - Ensure global coverage: Manage scheduling and coverage to support enterprise customers across all time zones with consistent quality and responsiveness. - Build and maintain documentation: Ensure your team has clear, accurate, and up-to-date resources to support customers effectively. WHAT YOU BRING - Deep technical expertise: Seasoned subject matter expert with strong understanding of customer support, the AI landscape, APIs, different AI such as TTS and LLMs, and telephony systems (e.g. Twilio, SIP, WebSockets). - Proven leadership experience: Track record of building and leading high-performing teams, developing people, and driving results. - Technical execution capability: Able to perform the work yourself and mentor others; comfortable reading and troubleshooting code as well as more ambiguous troubleshooting such as AI. - Operational excellence: Experience managing metrics, KPIs, and smooth operations in fast-moving environments; strong administrative and organizational skills. - Problem-solving mindset: Proactively identify gaps and drive solutions rather than just raising issues; work across stakeholders to action outcomes. - Experience in B2B or enterprise support: Familiarity with the demands of supporting strategic accounts and managing complex customer relationships. WHO YOU ARE - A committed leader: Prepared to address critical issues and ensure coverage outside standard work hours; possess the flexibility and drive this global role demands. - Passionate about people and performance: Genuinely interested in developing your team, pushing them to do more, and creating an environment where they can excel. - Not afraid to speak up: Take up space, voice concerns when you see problems, and stand up for your team, even when communicating with senior leadership. - Analytically sharp: Approach problems with first-principles thinking and data-driven decision-making. - A strong communicator: Translate technical complexity into clear, actionable insights for customers, your team, and leadership. - Self-directed and driven: Don't wait for instructions; hold yourself and your team to a high standard. - Energized by impact: Thrive in a startup environment where things move fast and you can have real influence on the company's direction. WHAT WE OFFER The opportunity to lead a critical function at a fast-growing AI company, shape the future of enterprise support, and build a world-class team. You'll work with cutting-edge technology, have direct influence on product and strategy, and be part of a mission-driven organization. If you're ready to step into this role and help drive the next phase of Enterprise Support at ElevenLabs, please reach out.", "summaryDescription" : "Technical Customer Support Team Lead at ElevenLabs. Skills: Enterprise support, Team leadership, Technical expertise. Lead and develop team. 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City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Orange County Medical Center seeks a full-time, on-site Clinical Study Coordinator to support oncology clinical trials. Under the supervision of the Director, Clinical Research, this patient-facing role involves coordinating First in Human to Phase III and Investigator-Initiated Trials. Responsibilities include patient recruitment, informed consent, trial coordination, data management, and regulatory compliance. The position requires in-depth knowledge of clinical trial regulations, strong organizational skills, and the ability to collaborate with investigators and clinical staff in a fast-paced environment. As a successful candidate, you will: Understand and apply federal regulations (FDA, OHRP, GCP/ICH, HIPAA) and institutional policies. Follow and execute clinical trial protocols and procedures. Coordinate participant recruitment, informed consent, and care. Communicate with participants, investigators, and sponsors to ensure clear understanding and compliance. Monitor and document participant eligibility, safety, and protocol adherence, and report adverse events promptly. Pursue continuous education and training opportunities, staying updated with the latest clinical research information, and maintain necessary certifications and licensure. Qualifications - External Qualifications - External Your qualifications should include: Bachelor’s degree in Science, Health or related field from an accredited university; 3 additional years of experience plus the minimum experience requirement may substitute for minimum education. Minimum of 2 years research or relevant clinical experience ACRP or SOCRA certification within 1 year of employment International Air Transport Association (IATA) within 1 month of employment Good Clinical Practice (GCP) within 1 month of employment Human Subjects Protection (HSP) within 1 month of employment Basic Life Support (BLS) within 1 month of employment City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here . To learn more about our Comprehensive Benefits, please CLICK HERE . 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Coordinate Investigator-Initiated Trials", "createdAt" : "2026-06-14T07:53:51.432", "lastUpdated" : "2026-06-15T14:06:54.122", "ingestTimestamp" : "2026-06-14T07:53:51.432", "mongoId" : "69dde45b2beec4dd3d9a3eca", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Clinical trial regulations", "Oncology clinical trials", "Patient recruitment", "Informed consent", "Trial coordination", "Data management", "Regulatory compliance", "GCP/ICH", "HIPAA", "ACRP certification", "SOCRA certification", "IATA certification" ], "skillCount" : 12, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2af78274d8ee00a073d5dd", "title" : "Study Clinical Lead", "company" : "AstraZeneca", "industry" 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information to Regulators, Deliver medical information to Ethic Committees, Deliver medical information to Marketing Companies, Deliver medical information to Investigators/Sites, Accountable for medical aspects of studies, Accountable for designs of studies, Drive decisions within Study Team remits, Solve medical issues in the study team, Accountable for medical components of studies, Accountable for ethical components of studies, Accountable for patient safety on study level, Accountable for delivery of clinical components of study, Accountable for ensuring safety surveillance on study level, Accountable for Adverse Events (AE)/ Serious AE reporting, Accountable for querying missing/unclear data, Accountable for review of blinded safety data, Accountable for escalation to GCH/Global Safety Physician, Medically accountable for international investigator meetings, Support Marketing Companies (MC) in national activities, Approve the Clinical Study, Prepare Clinical Study, Produce Clinical Study, Accountable for ST induction, Accountable for education of new members, Collaborate seamlessly with global colleagues, Identify risks for studies, Propose mitigation strategies for studies, Stay updated on relevant scientific literature, Deliver analyses of clinical data, Drive interpretations of clinical data, Generate further ideas, Serve as source of medical expertise for Product, Maintain understanding of new medical development, Maintain awareness of emerging medical development, Work with international colleagues on development initiatives, Work with external Alliance partners on development initiatives, Work with international colleagues on regulatory issues, Work with external Alliance partners on regulatory issues, Apply strategic intent of AstraZeneca with Alliance partners, Apply strategic intent of AstraZeneca with Regulatory Authorities, Apply strategic intent of AstraZeneca with payers, Apply strategic intent of AstraZeneca with opinion leaders, Apply strategic intent of AstraZeneca with prescribers, Apply strategic intent of AstraZeneca with consumers, Provide guidance for investigator-initiated trials, Cooperate with regional marketing companies", "teamCollaboration" : "Study Team members; Global colleagues; Product Team; International colleagues; Alliance partners; Regional marketing companies", "projectManagementSkills" : [ "Study design", "Protocol development", "Monitoring", "Implementing clinical trials", "Reporting trial results", "Risk-based monitoring", "Mitigation strategies" ], "domainKnowledge" : "Cardiovascular diseases; Renal diseases; Metabolic diseases; Hepatic Diseases; Late Phase CVRM; Good Clinical Practice; Regulatory requirements; Biostatistics; Global regulatory environment; Pharmacovigilance; Pharmaceutical industry R&D; Clinical milestones; Drug development; Clinical objectives; Commercial objectives; Drug safety; Regulatory requirements; Endocrinology; Nephrology; MASH", "domainList" : [ "cardiovascular-diseases", "renal-diseases", "metabolic-diseases", "hepatic-diseases", "late-phase-cvrm", "good-clinical-practice", "regulatory-requirements", "biostatistics", "global-regulatory-environment", "pharmacovigilance", "pharmaceutical-industry-r-d", "clinical-milestones", "drug-development", "clinical-objectives", "commercial-objectives", "drug-safety", "endocrinology", "nephrology", "mash" ], "domainSpecificKnowledge" : [ "Cardiovascular diseases", "Renal diseases", "Metabolic diseases", "Hepatic Diseases", "Late Phase CVRM", "Good Clinical Practice", "Regulatory requirements", "Biostatistics", "Global regulatory environment", "Pharmacovigilance", "Pharmaceutical industry R&D", "Clinical milestones", "Drug development", "Clinical objectives", "Commercial objectives", "Drug safety", "Regulatory requirements", "Endocrinology", "Nephrology", "MASH" ], "communicationSkills" : "Good presentation skills; Effective communication; Medical information delivery; Guidance for trials", "documentationSkills" : "Clinical study documents; Protocol; Amendments; Statistical Analysis Plan; Informed Consent Form; Case Report Forms; Safety Plans; Risk-Based Monitoring Plans", "continuousLearning" : "Stays updated on relevant scientific literature; Maintains a high degree of understanding and awareness on new and emerging medical development, globally", "innovationCreativity" : "Further idea generation", "problemSolvingSkills" : "Solving medical issues; Identifying risks; Proposing mitigation strategies; Data-driven decision making", "outcomesObjectives" : "Determine benefits and risks of compound; Allow for intended label indication; Allow for intended price in markets globally; Deliver successful Phase II, III, IV or Life Cycle Management studies", "qualificationsBasic" : "Graduate of a recognized school of medicine with an M. B. B. S. , M. D. degree or equivalent, Graduate of a scientific doctorate (e. g. PhD or PharmD) or equivalent in a scientific discipline or Pharmaceutical Medicine, Proven teamwork and collaboration skills, Fluent in oral and written English, Good presentation skills, Effective communication", "qualificationsPreferred" : "Good general medical knowledge preferably in endocrinology, nephrology, or MASH, Experience of clinical research and clinical expertise in one of our core therapy areas are valued assets, 3+ years clinical research expertise in relevant therapy area in study design, protocol development, monitoring and implementing clinical trials, interpreting and reporting trial results, Good knowledge of biostatistics, Good knowledge of global regulatory environment, Good knowledge of pharmacovigilance, An understanding of pharmaceutical industry R&D, An understanding of major clinical milestones, An understanding of factors which influence drug development, An understanding of the interplay between clinical, commercial objectives, drug safety and regulatory requirements", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As a Study Clinical Lead, you’ll play a pivotal role in channeling our scientific capabilities to make a positive impact on changing patients’ lives. The successful Study Clinical Lead in Late Phase CVRM (Cardiovascular, Renal, and Metabolic diseases) will be responsible for the design, conduct, monitoring, data interpretation and reporting of individual clinical trials ensuring that the clinical data collected within the study will allow determination of the benefits and risks of the compound, as well as will allow for the intended label indication and price in markets globally. The individual will operate according to the highest ethical standards in compliance with internal SOPs, local regulations, laws, Good Clinical Practice, and regulatory requirements. **Responsibilities** * Provides strategic medical and scientific knowledge (Cardiovascular, Renal, Metabolic, and/or Hepatic Diseases) and supports the design, initiation, execution, completion, and interpretation of a clinical study * Is accountable for study designs * Is accountable to deliver medical information, answers, and clarifications to Regulators, Ethic Committees, Marketing Companies, Investigators/Sites **Tria l conduct and hands-on delivery accountabilities** * Is accountable to the Global Clinical Head (GCH) or delegate for the medical aspects and designs of studies * Is responsible for driving decisions within Study Team (ST) remits together with other ST members and for solving medical issues in the study team * Is accountable for the medical and ethical components of studies including patient safety on a study level in compliance with GCP * Is accountable for delivery of the clinical components of all relevant study documents (e.g Protocol, Amendments, Statistical Analysis Plan, Informed Consent Form, Case Report Forms, and Safety and Risk-Based Monitoring Plans) * Is accountable for ensuring that safety surveillance on a study level including the process for Adverse Events (AE)/ Serious AE reporting, the querying of missing/unclear data, the review of blinded safety data, and the escalation to the GCH/Global Safety Physician when needed. * Is medically accountable for international investigator meetings, and supports Marketing Companies (MC) in national activities * Approves (with the GCH) the Clinical Study Report; including preparation and production thereof (Introduction, Results, Discussion). * Is accountable for ST induction and education of new members in the study team, as well as others involved in the study * Collaborates seamlessly and efficiently with global colleagues at other R&D sites * May be accountable to GCH (or delegate) and leadership for identifying risks and proposing mitigation strategies to deliver successful Phase II, III, IV or Life Cycle Management studies **Scientific medical analytical accountabilities** * Stays updated on relevant scientific literature * Delivers analyses of clinical data in a balanced, statistically sound fashion, to drive interpretations and further idea generation * Serves as a source of medical expertise for the Product Team, in analyses and interpretation of medical data **Messaging and external impact accountabilities** * Maintains a high degree of understanding and awareness on new and emerging medical development, globally. * Works with international colleagues and with external Alliance partners on development initiatives and regulatory issues * Applies strategic intent of AstraZeneca when working with Alliance partners, Regulatory Authorities, payers, opinion leaders, prescribers and consumers of AstraZeneca products * Able to provide guidance for investigator-initiated trials in cooperation with regional marketing companies **Minimum Requirements ** * Graduate of a recognized school of medicine with an M.B.B.S., M.D. degree or equivalent, and/or a graduate of a scientific doctorate (e.g. PhD or PharmD) or equivalent in a scientific discipline or Pharmaceutical Medicine * Proven teamwork and collaboration skills * Fluent in oral and written English * Good presentation skills and effective communication **A clear demonstration of :** * Leadership qualities, with particular focus on collaborative working skills, trust and openness, irrespective of cultural setting * AstraZeneca values and behaviors * Agile responsiveness to scientific data * Credibility in scientific and commercial environments **Desired Experience:** * Good general medical knowledge preferably in endocrinology, nephrology, or MASH * Experience of clinical research and clinical expertise in one of our core therapy areas are valued assets * 3+ years clinical research expertise in relevant therapy area in study design, protocol development, monitoring and implementing clinical trials, interpreting and reporting trial results * Good knowledge of biostatistics, global regulatory environment and pharmacovigilance * An understanding of pharmaceutical industry R&D, particularly of major clinical milestones and of the factors which influence drug development * An understanding of the interplay between clinical, commercial objectives, drug safety and regulatory requirements **Why AstraZeneca?** Here, we need leadership at every level - leaders who not only have expertise, but also the ability to build a case, engage multiple partners, and communicate effectively with different audiences. Early clinical development is at the forefront of discovery of new medicines for patients with high unmet need. With that kind of remit comes great responsibility. Your curiosity and passion for personal development combined with support from colleagues, mentors and leaders, will ensure you maximize your skills, abilities and contribution. We offer a competitive salary and excellent benefits **Date Posted** 11-Jun-2026 **Closing Date** 24-Jun-2026 Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.", "summaryDescription" : "Study Clinical Lead at AstraZeneca. 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When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer. **General Description:** * Accountable for end-to-end global operational delivery of one or more clinical studies, ensuring execution excellence across all regions from study start-up through close-out. * This role serves as the **primary global operational owner** , responsible for aligning cross-functional stakeholders, managing global study strategy execution, and driving performance against timelines, quality, and budget * Leads the global clinical operations team (including external partners working on a regional level) and acts as point of escalation for resolution of issues within the region for the assigned study * Ensures alignment of global deliverables with overall study goals * Contributes to the development of global tools and leads the development of work instructions and SOPs as required * The GCSM provides hands on leadership and oversight of global study teams, ensuring proactive risk management, clear decision-making, and consistent execution across regions **Essential Functions of the Job:** **Global Study Leadership** * Leads the clinical operations team effectively, ensures effective decision making and acts as point of escalation for resolution of issues within the region for the assigned study * Serves as the single point of accountability for study execution (timelines, enrollment, quality, budget) * Collaborates with key stakeholders in the region and provides regular updates on study progress to BU Clinical Operations Lead and BULT (Biotech Unit Leadership Team) as applicable * Ensures global consistency while enabling regional execution flexibility * Oversees key operational deliverables: * Study start-up strategy * Enrollment acceleration plans * Site activation timelines * Data flow and query resolution **Cross-Functional Leadership** * Provides oversight and direction to regional clinical study managers * Ensures clear roles, responsibilities, and accountability across the study team * Drives alignment across: * Clinical Operations (regional teams / RCSMs) * Medical, Regulatory, Biometrics, Supply, etc. **Timelines, Planning and Execution** * Leads planning and management of the assigned clinical study(ies) from feasibility through closeout activities for region, in line with global study timelines * Generates, manages, and maintains high quality study start up and recruitment timelines for study based on regional feedback and tracks progress towards these * Ensures that the clinical study is operationally feasible in all regions, drives trial feasibility, country allocation and site selection process for assigned region in collaboration with feasibility managers, country heads, medical affairs and any other stakeholders * Ensures timely availability of global study documents such as informed consent forms, in close collaboration with other key stake holders to ensure timely submission to regulatory authorities and ECs/IRBs * Ensures information in study systems and tools is entered and up to date * Collaborates closely with CRAs in the region to ensure proper study execution at the sites. Reviews and signs-off monitoring reports * Responsible for working with global teams to ensure that country and site level Trial Master File is created, maintained and QC’d on a regular basis as per the study TMF QC plan * Provides input to Global Clinical Supplies regarding drug inventories in region and reviews local drug labels for region. Provides input on local regulatory approval and reimbursement status of comparator drugs used in study for countries in region * Manages the trial data collection process for the region, drives data entry and query resolution * As required, supports planning and execution of the Clinical Study Report in collaboration with Biotech and Medical Writing **Quality:** * Handles escalated issues or problems with the sites in region in close collaboration with stakeholders such as country heads * Monitors study activities across study to ensure compliance with study protocol, SOPs, ICH/GCP and all other relevant regulations * Ensures inspection readiness for study at any point in time throughout the study life cycle * Informs Clinical Operation Lead, BU of any issues arising on the study, evaluates impact and ensures solutions are implemented * Prepares sites for quality assurance audits and inspections, drives responses to audit and inspection findings as appropriate * Collaborates with CST members and other colleagues to ensure cross-team, site learnings, and best practices are shared * Leads improvements and partners with CST members to enhance the efficiency and the quality of the work performed on assigned studies * Leads the development, optimization and review of work instructions and SOPs as required **Budget and Resources** * Accountable for global study budget planning, tracking and forecasting * Ensures efficient allocation of resources across regions * Partners with finance and functional leads to manage cost vs. performance trade-offs * Works with the sourcing team to select and manage study vendors * Manages regional study budgets * Works closely with Clinical Business Operation on investigator fees, site payment issues and patient travel reimbursement activities * Identifies and manages regional team resource needs and establishes contingency plans for key resources * Monitors regional resource utilization over study life cycle and liaises with functional managers as needed **Stakeholder & Leadership Engagement: ** * Represents Study leadership at Cross-Functional reviews * Communicates clear, concise and transparent study status updates * Ensures leadership visibility to risks, trade offs and mitigation plans * Mentors junior team members and support new team members during onboarding **Computer Skills:** MS Office, Project Planning Applications **Other Qualifications:** * Over 5 years’ project management in clinical trials within the biotech, pharmaceutical sector, CRO industry or relevant field * Proven experience in clinical research including relevant experience as team lead in clinical functions **Travel:** Travel might be required as per business need **Education Required:** Bachelor’s Degree in a scientific or healthcare discipline required*, Higher Degree preferred _Global Competencies_ When we exhibit our values of Patients First, Driving Excellence, Bold Ingenuity and Collaborative Spirit, through our twelve global competencies below, we help get more affordable medicines to more patients around the world. * Fosters Teamwork * Provides and Solicits Honest and Actionable Feedback * Self-Awareness * Acts Inclusively * Demonstrates Initiative * Entrepreneurial Mindset * Continuous Learning * Embraces Change * Results-Oriented * Analytical Thinking/Data Analysis * Financial Excellence * Communicates with Clarity Salary Range: $136,400.00 - $181,400.00 annually BeOne is committed to fair and equitable compensation practices. Actual compensation packages are determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location. Packages may vary by location due to differences in the cost of labor. The recruiter can share more about the specific salary range for a preferred location during the hiring process. Please note that the listed range reflects the base salary or hourly range only. Non-Commercial roles are eligible to participate in the annual bonus plan, and Commercial roles are eligible to participate in an incentive compensation plan. All Company employees have the opportunity to own shares of BeOne Medicines Ltd. stock because all employees are eligible for discretionary equity awards and to voluntarily participate in the Employee Stock Purchase Plan. The Company has a comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness. We are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, Title I of the Americans with Disabilities Act of 1990, and any other applicable federal, state or local laws, applicants who require reasonable accommodation in the job application process may contact [accommodationsus@beonemed.com](mailto:accommodationsus@beonemed.com).", "summaryDescription" : "Global Clinical Study Senior Manager at BeOne", "postedDate" : "2026-06-16T03:57:38.826", "createdAt" : "2026-06-16T03:57:38.791", "lastUpdated" : "2026-06-16T12:57:46.233", "ingestTimestamp" : "2026-06-16T03:57:38.791", "mongoId" : "6a305654f292fd229cf27e76", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://beigene.wd5.myworkdayjobs.com/BeiGene/job/Remote-US/Global-Clinical-Study-Senior-Manager_R35202", "salaryAnnualMin" : 136400, "salaryAnnualMax" : 181400, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c6ba274d8ee00a0913b51", "title" : "Manager of Organizational & Leadership Development", "company" : "Live Parallel", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Manager of Organizational & Leadership Development in the United States, adjusted for seniority, remote work in Florida, and the healthcare industry." }, "location" : "Remote, FL", "locations" : [ "Remote", "FL" ], "certifications" : [ "SHRM-SCP", "SPHR" ], "timestamp" : "2026-06-16T02:25:03.649", "fingerprint" : "2c1b59caf5eaa8f734203c1487cf2d3646bacb0813cd0d8be7b2003d73943adc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/liveparalleljobs/jobs/8588611002", "externalId" : "8588611002", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Florida", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Florida, United States", "experienceLevel" : "Manager", "professionalSkills" : [ "Talent management", "Employee relations", "HR processes", "Organizational development", "Change management", "Performance management", "Compensation and benefits", "HR policy development", "HR compliance", "Workforce planning" ], "hardSkillsList" : [ "HRIS administration", "HR analytics", "Payroll processing", "Benefits administration", "Onboarding processes", "Offboarding processes", "HR reporting" ], "hardSkills" : [ { "name" : "HRIS administration", "level" : "intermediate" }, { "name" : "HR analytics", "level" : "intermediate" }, { "name" : "Payroll processing", "level" : "intermediate" }, { "name" : "Benefits administration", "level" : "intermediate" }, { "name" : "Onboarding processes", "level" : "intermediate" }, { "name" : "Offboarding processes", "level" : "intermediate" }, { "name" : "HR reporting", "level" : "intermediate" } ], "majorSkills" : "Organizational development, Talent management, HR strategy", "majorSkillsList" : [ "Organizational development", "Talent management", "HR strategy" ], "coreResponsibilities" : "Develop and implement HR strategies, Oversee talent acquisition and onboarding, Manage employee relations and conflict resolution, Administer compensation and benefits programs, Ensure HR policy compliance, Drive organizational development initiatives, Support performance management processes, Maintain HRIS and employee records, Develop and deliver HR training programs, Analyze HR data and provide insights", "teamCollaboration" : "Cross-functional teams; Leadership team; Department managers", "projectManagementSkills" : [ "Project planning", "Execution", "Monitoring" ], "domainKnowledge" : "Employment law; HR best practices; Organizational psychology", "domainList" : [ "employment-law", "hr-best-practices", "organizational-psychology" ], "domainSpecificKnowledge" : [ "Employment law", "HR best practices", "Organizational psychology" ], "toolProficiency" : [ "HRIS", "ATS", "Performance management software" ], "communicationSkills" : "Interpersonal communication; Presentation skills; Written communication", "documentationSkills" : "HR policy documentation; Process documentation", "continuousLearning" : "Professional development; Industry trends", "problemSolvingSkills" : "Root cause analysis; Conflict resolution; Strategic problem solving", "outcomesObjectives" : "Improve employee engagement; Reduce turnover; Enhance organizational effectiveness; Streamline HR processes", "qualificationsBasic" : "5+ years of experience in HR, Bachelor's degree in HR or related field, Experience with HRIS systems", "qualificationsPreferred" : "Master's degree in HR or related field, SHRM-SCP or SPHR certification", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Everyone is welcome here. Each of us is unique, and that is what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That is why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve. IN A NUTSHELL… The Manager of Organizational Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs Balance and flexibility; paid time off, paid parental leave, flexible work arrangements. Tuition Reimbursement Programs Pet Insurance PARALLEL IS UNITED BY OUR VISION, Mission, & Values Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids. Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement. Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique. Disclaimer Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.", "summaryDescription" : "Manager of Organizational & Leadership Development at Live Parallel. Skills: Organizational development, Talent management, HR strategy. Develop and implement HR strategies. Oversee talent acquisition and onboarding", "postedDate" : "2026-06-14T20:07:47.698", "createdAt" : "2026-06-14T20:07:47.698", "lastUpdated" : "2026-06-16T02:25:03.649", "ingestTimestamp" : "2026-06-14T20:07:47.698", "mongoId" : "6a2c6ba274d8ee00a0913b51", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "HRIS administration", "HR analytics", "Payroll processing", "Benefits administration", "Onboarding processes", "Offboarding processes", "HR reporting", "Organizational development", "Talent management", "HR strategy", "Employee relations", "HR processes", "Change management", "Performance management", "Compensation and benefits", "HR policy development", "HR compliance", "Workforce planning", "Project planning", "Execution", "Monitoring", "Employment law", "HR best practices", "Organizational psychology", "SHRM-SCP", "SPHR", "HRIS", "ATS", "Performance management software" ], "skillCount" : 29, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6960822e0937eae70e9c7f2e", "title" : "Social Studies Teacher", "industry" : "Education", "salary" : { "min" : 58000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Social Studies Teacher in Richmond, United States, adjusted for the education industry." }, "location" : "TEXAS-RICHMOND-DAVID CROCKETT MIDDLE SCHOOL", "locations" : [ "TEXAS-RICHMOND-DAVID CROCKETT MIDDLE SCHOOL", "
DAVID CROCKETT MIDDLE SCHOOL (53)
19001 BEECHNUT
RICHMOND, 77407

" ], "certifications" : [ "Valid Teaching Certification", "Valid Texas ESL Certification", "Valid Bilingual Certification", "Valid Driver's license", "CDL Certification" ], "timestamp" : "2026-06-15T05:14:30.799", "fingerprint" : "996332037e861e640858b6a866e20fc01635fd88faaf9140e8f124b4b5c8e365", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa210.taleo.net/careersection/ex/jobdetail.ftl?job=181428", "externalId" : "181428", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Richmond", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.5821811,-95.7607832" } ], "locationText" : "Richmond, Texas, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Instructional planning", "Student assessment", "Behavior management", "Curriculum development" ], "majorSkills" : "Instructional planning, Student assessment, Behavior management", "majorSkillsList" : [ "Instructional planning", "Student assessment", "Behavior management" ], "coreResponsibilities" : "Plan instructional program, Implement instructional program, Provide educational services, Manage student behavior, Assess student achievement, Evaluate student achievement, Modify instructional activities, Monitor student behavior, Coach UIL sport, Provide athletic services, Assess student abilities, Maintain assessment documentation, Plan learning strategies, Plan learning activities, Implement learning experiences, Manage learner behavior, Ensure learning environment, Participate in management, Coordinate instructional activities, Coordinate testing activities, Utilize instructional materials, Enhance learning, Work in capacity, Work with resource personnel, Participate in staff development, Attend staff meetings, Communicate with parents, Communicate with students, Manage learning time, Maximize student achievement, Assign work, Supervise instructional assistants, Supervise volunteers, Ensure classroom environment, Make off-school site visits, Monitor students, Confer with employers, Support school wide activities, Participate in social events, Participate in fund raising, Intervene to control behavior, Modify disruptive behavior, Report disruptive behavior, Collaborate with professionals, Carry out activities, Perform coaching duties, Adhere to UIL rules, Assist Athletic Department, Communicate with Athletic Department", "teamCollaboration" : "Coordinate with professional staff; Collaborate with other professionals; Work with resource personnel", "domainKnowledge" : "FBISD program of studies; Public school mission; Instructional specialty content; Instructional specialty curriculum; Instructional specialty methods; Instructional specialty materials; Instructional specialty equipment", "domainList" : [ "fbisd-program-of-studies", "public-school-mission", "instructional-specialty-content", "instructional-specialty-curriculum", "instructional-specialty-methods", "instructional-specialty-materials", "instructional-specialty-equipment" ], "domainSpecificKnowledge" : [ "FBISD program of studies", "Public school mission", "Instructional specialty content", "Instructional specialty curriculum", "Instructional specialty methods", "Instructional specialty materials", "Instructional specialty equipment" ], "communicationSkills" : "Communication with parents; Communication with students", "documentationSkills" : "Assessment documentation", "continuousLearning" : "Staff development activities; In-service activities", "specialRequirements" : "Occasional walking, Occasional standing, Occasional sitting, Occasional bending, Occasional stooping, Occasional kneeling, Occasional crouching, Occasional crawling, Lifting less than 40 pounds, Use hands to finger, Use hands to handle, Use hands to feel objects, Use hands to feel tools, Reach with hands, Talk or hear, Close vision, Color vision, Adjust focus, Attendance at conferences, Work prolonged hours, Work irregular hours, Maintain emotional control, Travel to various campuses, Travel to district meeting sites, Travel to conferences, Travel out of state, Work evenings, Work weekends, Noisy environment, Disruptive student behavior, Potential exposure to bodily fluids, Frequent childhood illnesses, Frequent pre-teen illnesses, Frequent teen illnesses", "outcomesObjectives" : "Maximize student achievement", "qualificationsBasic" : "Bachelor's degree, Valid Teaching Certification, Valid Texas ESL Certification, Valid Bilingual Certification, Valid Driver's license", "qualificationsPreferred" : "Master's degree, CDL Certification, Coaching experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Overview The Teacher will plan and implement an instructional program and provide related educational services for students in assigned grade levels. The incumbent will manage student behavior, assess and evaluate student achievement, and modify instructional activities as required as well as carry out a variety of student monitoring and controls activities. Any teacher who will coach a UIL sport will also provide athletic services related to that athletic sport and the athletic program. Position Description Essential Duties and Responsibilities Assess student abilities as related to desired educational goals, objectives and outcomes. Continually assess student achievement and maintain appropriate assessment and evaluation documentation for institutional and individual reporting purposes. Plan appropriate instructional/learning strategies and activities including determination of appropriate kind and level of materials Implement an instructional program which provides appropriate learning experiences, considering different learning styles and a range of learning curves Manage the behavior of learners in instructional setting to ensure environment is conducive to the learning process, assist and participate in management of student behavior in other parts of the school, center, school grounds or work site Coordinate instructional related and testing activities with other professional staff, both school and non-school-based, as required, maximizing learning opportunities Utilize a variety of instructional materials and available multi-media and computer technology to enhance learning Work in a self-contained, team, departmental, itinerant capacity, or at field work site, as assigned; request assistance of and work with resource personnel Participate in in-service and staff development activities and staff meetings as required or assigned Ensure continuous communication with parents, both written and oral, to keep them informed of student(s) progress Continually communicate with students on instructional expectations and keep them informed of their progress in meeting those expectations Manage allotted learning time to maximize student achievement May assign work to and supervise instructional assistants, parent and student volunteers Ensure classroom and/or instructional environment is attractive, healthful, safe, and conducive to learning and that materials are accessible to students and in good condition May, as itinerant, serve at two or more schools on a regular basis. May make off-school site visits to monitor students, confer with employers, or site instructors. Support or participate in school wide student activities and social events and approved fund raising activities As assigned or required, monitor student behavior in non-instructional areas and intervenes to control and modify disruptive behavior, reporting to appropriate administrator as appropriate From time-to-time, collaborate with other professionals (guidance counselors, librarians) to carry out school-wide instructional or related activities If the position is tied to coaching a UIL sport, the following essential duties and responsibilities are applicable to coaching: Perform coaching duties as assigned as well as other duties required for the smooth, efficient operation of a successful athletic program Possess knowledge and adhere to UIL rules and regulations Assist the Athletic Department with budget, schedules, care/use of facilities Communicate with the Athletic Department on a regular basis Supervisory Responsibilities None Qualification Requirements To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. Bachelor's degree Master's degree preferred Valid Teaching Certification Issued by Texas Education Agency appropriate to subject and grade level of assignment or has received statement of eligibility Valid Texas ESL Certification for Elementary and Secondary English/ELA teaching assignments, or must be obtained within 6 months of hire Valid Bilingual Certification for Bilingual teaching assignments Valid Driver's license with CDL Certification preferred if coaching a UIL sport Coaching experience preferred if coaching a UIL sport Demonstrated knowledge of FBISD program of studies related to assignments and public school mission, goals and organization Demonstrated knowledge of content, curriculum, methods, materials and equipment of instructional specialty(ies) to which assigned Demonstrated knowledge of adolescent growth and development or, if applicable, adult learning theory Ability to apply knowledge of current research and theory to instructional programs Ability to plan and implement lessons based on division and school objectives and the needs and abilities of students to whom assigned Ability to establish and maintain effective relationships with students, peers and parents Strong oral and written communication skills If teaching a foreign language, proficiency in oral and written communication in that language; if teaching choral music, ability to demonstrate proper techniques (singing) is highly desirable; if teaching instrumental music classes, proficiency in one or more musical instruments; for both choral and instrumental music teachers, excellent hearing and ability to determine pitch and tone variations; if teaching in a vocational trade, including business trades, journey-level proficiency in that trade is with on the job journey, lead, or supervisory experience highly desirable If teaching auto mechanics or driver education, assigned off-site tasks or serving as an itinerant, possession of an appropriate, valid automotive vehicle operator's license is required Physical Requirements/Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms. The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress. Additional Information This position may require travel to various campuses, district meeting sites and conferences/meetings in and out of state. This position may require the employee to work some evenings and weekends. Work may include noisy and/or disruptive student behavior. Potential exposure to bodily fluids and frequent childhood, pre-teen or teen illnesses may occur. TEXAS-RICHMOND", "summaryDescription" : "Social Studies Teacher. Skills: Instructional planning, Student assessment, Behavior management. Plan instructional program. 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Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. United States-Montana-Billings", "summaryDescription" : "Senior Electrical Studies Engineer. Skills: Electrical Studies. Be an active participant of our employee-owned culture", "createdAt" : "2026-06-14T18:56:41.551", "lastUpdated" : "2026-06-16T03:23:59.603", "ingestTimestamp" : "2026-06-14T18:56:41.551", "mongoId" : "6a16291d58b93c861e95a4e0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Electrical Studies", "Project execution", "Power Market Sector", "Professional Engineers (PE) license", "Microsoft Office" ], "skillCount" : 5, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Energy", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30609bf292fd229cf91a43", "title" : "School Leadership", "company" : "Guidepost Montessori", "industry" : "Education", "salary" : { "min" : 70000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Region: Illinois", "locations" : [ "Region: Illinois" ], "certifications" : [ "DCFS Director Requirements" ], "timestamp" : "2026-06-16T08:48:49.513", "fingerprint" : "a670e3199620d0d82f27d43c05f16e900fc4856ed7677f7c0a84e691c1549c80", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/guidepostmontessori/jobs/8008275", "externalId" : "8008275", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Illinois", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Illinois, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "professionalSkills" : [ "School leadership", "Team building", "Community cultivation", "Educational experience", "Enrollment management", "Family engagement", "Operational excellence", "Program excellence", "Organizational skills", "Decision making" ], "hardSkillsList" : [ "Montessori pedagogy" ], "hardSkills" : [ { "name" : "Montessori pedagogy", "level" : "intermediate" } ], "majorSkills" : "School leadership, Montessori education, Team development, Community building", "majorSkillsList" : [ "School leadership", "Montessori education", "Team development", "Community building" ], "coreResponsibilities" : "Lead campus teams, Support enrollment health, Foster family relationships, Ensure operational excellence, Ensure program excellence, Hire educators and staff, Lead educators and staff, Develop educators and staff, Build school culture, Support enrollment growth, Support family engagement, Support operational health, Support sustainability, Make thoughtful decisions", "teamCollaboration" : "Partnering with regional leaders; Partnering with campus leaders", "domainKnowledge" : "Montessori education; Early childhood education", "domainList" : [ "montessori-education", "early-childhood-education" ], "domainSpecificKnowledge" : [ "Montessori education", "Early childhood education" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Ongoing professional development", "problemSolvingSkills" : "Decision making", "outcomesObjectives" : "Ensure high-quality educational experiences", "qualificationsBasic" : "DCFS Director Requirements, Early childhood education leadership experience, Organizational skills, Attention to detail, Focus on results, Exceptional written communication skills, Exceptional verbal communication skills, Aptitude for creating a warm and benevolent team culture, Leadership, Ability to make tough decisions with limited information, Passion for getting education right through the Montessori pedagogy", "qualificationsPreferred" : "Experience teaching within a early childhood education setting, Experience in school leadership roles, Familiarity with the Montessori method of education, Montessori certification", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "We are always looking to connect with experienced School Leaders across the Downtown Chicago and surrounding Illinois Suburb areas who are interested in future leadership opportunities within our Guidepost Montessori network! School Leadership Opportunities: We are looking to connect with experienced school leaders who share our passion for Montessori education and who have demonstrated success in building strong teams, cultivating thriving school communities, and ensuring high-quality educational experiences for children and families. Depending on the specific opportunity, School Leaders within our network may be responsible for leading campus teams, supporting enrollment health, fostering family relationships, and ensuring operational and program excellence. Responsibilities may include, but are not limited to: Hiring, leading, and developing a team of educators and staff Building a strong, mission-aligned school culture Supporting enrollment growth and family engagement Partnering with regional and campus leaders to support operational health and sustainability Making thoughtful decisions that balance educational excellence and school performance What we offer: Ongoing professional development A network of supportive peers and mentors who regularly share best practices Career growth and promotion opportunities A competitive salary of $70,000 - $85,000 depending on qualifications and experience Health, dental, and vision insurance Paid time off and paid holidays 75% tuition discount for two children at any school within our network (we serve children 3 months through 6 years old) The opportunity to contribute to a high-quality educational program that serves the individual needs of each child We'd love to talk with you if you possess: DCFS Director Requirements Early childhood education leadership experience Strong organizational skills and attention to detail with a focus on results Exceptional written and verbal communication skills An aptitude for creating a warm and benevolent team culture Strong leadership and the ability to make the tough decisions with limited information A passion for getting education right through the Montessori pedagogy We will prefer you over other candidates if you have: Experience teaching within a early childhood education setting Experience in school leadership roles such as Head of School, Assistant Head of School, Early Childhood Program Director, or similar positions Familiarity with the Montessori method of education or a Montessori certification Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.", "summaryDescription" : "School Leadership at Guidepost Montessori. Skills: School leadership, Montessori education, Team development, Community building. Lead campus teams. Support enrollment health", "postedDate" : "2026-06-15T23:24:11.267", "createdAt" : "2026-06-15T23:24:11.267", "lastUpdated" : "2026-06-16T08:48:49.513", "ingestTimestamp" : "2026-06-15T23:24:11.267", "mongoId" : "6a30609bf292fd229cf91a43", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Montessori pedagogy", "School leadership", "Montessori education", "Team development", "Community building", "Team building", "Community cultivation", "Educational experience", "Enrollment management", "Family engagement", "Operational excellence", "Program excellence", "Organizational skills", "Decision making", "Early childhood education", "DCFS Director Requirements" ], "skillCount" : 16, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305119f292fd229cefa0f8", "title" : "Sales Manager – Team Leadership & Coaching Focus", "industry" : "Account Executive", "salary" : { "min" : 140000.0, "max" : 245000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager-level Sales Manager in Brazil, adjusted for the SaaS industry and remote work." }, "location" : "Brazil", "locations" : [ "Brazil" ], "timestamp" : "2026-06-16T11:26:59.962", "fingerprint" : "b91dee3ae06f9557e750864dd8231240e1e9e759ee854b365bced103130fbf73", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/7fd1ed74-eba4-4253-b5fa-d788570fa9de/apply", "externalId" : "7fd1ed74-eba4-4253-b5fa-d788570fa9de", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Brazil", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Brazil", "employmentType" : "CONTRACT", "experienceMinYears" : 6, "experienceLevel" : "Manager", "technicalSkills" : "SaaS", "professionalSkills" : [ "Team leadership", "Coaching", "Performance optimization", "Forecasting", "Pipeline tracking", "Sales performance analysis", "Sales process design", "Sales talent development", "Hiring", "Onboarding" ], "hardSkillsList" : [ "Call coaching", "Deal review" ], "softSkillsList" : [ "Leadership", "Coaching mindset", "Problem-solving" ], "hardSkills" : [ { "name" : "Call coaching", "level" : "intermediate" }, { "name" : "Deal review", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Coaching mindset" }, { "name" : "Problem-solving" } ], "majorSkills" : "Team leadership, Coaching, Revenue achievement, Sales process", "majorSkillsList" : [ "Team leadership", "Coaching", "Revenue achievement", "Sales process" ], "coreResponsibilities" : "Lead, coach, and develop Account Executives, Ensure consistent performance improvement, Drive revenue achievement, Focus on sales enablement, Optimize performance using tools, Own forecasting, Track pipeline, Analyze sales performance, Design scalable sales processes, Improve sales processes, Enhance efficiency, Enhance conversion rates, Enhance revenue performance, Partner with Marketing, Partner with GTM teams, Strengthen messaging, Strengthen alignment, Strengthen campaign effectiveness, Contribute to hiring, Contribute to onboarding, Contribute to continuous development", "teamCollaboration" : "Partner with Marketing; Partner with GTM teams", "domainKnowledge" : "Enterprise SaaS sales", "domainList" : [ "enterprise-saas-sales" ], "domainSpecificKnowledge" : [ "Enterprise SaaS sales" ], "toolProficiency" : [ "Gong.io", "Salesforce", "HubSpot" ], "communicationSkills" : "Communication", "continuousLearning" : "Continuous development", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Eastern Time Zone alignment", "outcomesObjectives" : "Consistent performance improvement; Revenue achievement; Enhance efficiency; Enhance conversion rates; Enhance revenue performance", "qualificationsBasic" : "6+ years enterprise SaaS sales, 2+ years leadership role, Manage quota-carrying Account Executives, Coach and develop sales teams, Exceed performance and revenue targets, Build structure and scale sales processes, Work aligned with Eastern Time Zone", "qualificationsPreferred" : "Gong.io experience, Salesforce experience, HubSpot experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Lead, coach, and develop a team of quota-carrying Account Executives, ensuring consistent performance improvement and revenue achievement. Focus on sales enablement through call coaching, deal review, and performance optimization using tools such as Gong.io. Own forecasting, pipeline tracking, and sales performance analysis using CRM platforms like Salesforce and HubSpot. Design and improve scalable sales processes that enhance efficiency, conversion rates, and overall revenue performance. Partner with Marketing and other GTM teams to strengthen messaging, alignment, and campaign effectiveness. Contribute to hiring, onboarding, and continuous development of sales talent within the organization. Requirements: 6+ years of experience in enterprise SaaS sales, including at least 2+ years in a leadership role managing quota-carrying Account Executives. Proven ability to coach and develop sales teams to consistently exceed performance and revenue targets. Strong expertise in modern sales tools such as Gong.io, Salesforce, and HubSpot. Excellent leadership, communication, and problem-solving skills with a strong coaching mindset. Ability to build structure and scale sales processes in fast-paced, high-growth environments. Availability to work aligned with Eastern Time Zone business hours. Benefits: Competitive base salary with performance-based commission structure Remote-first work model with flexibility across eligible regions Leadership role with strong influence over team development and sales strategy Opportunity to build and scale high-performing SaaS sales teams Exposure to modern sales tooling and data-driven sales methodologies Fast-paced startup environment with clear impact on revenue growth Strong career progression opportunities in sales leadership ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Sales Manager – Team Leadership & Coaching Focus. Skills: Team leadership, Coaching, Revenue achievement, Sales process. Lead, coach, and develop Account Executives. Ensure consistent performance improvement", "postedDate" : "2026-06-15T05:35:38.889", "createdAt" : "2026-06-15T05:35:38.889", "lastUpdated" : "2026-06-16T11:26:59.962", "ingestTimestamp" : "2026-06-16T03:22:23.235", "mongoId" : "6a305119f292fd229cefa0f8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Call coaching", "Deal review", "Leadership", "Coaching mindset", "Problem-solving", "Team leadership", "Coaching", "Revenue achievement", "Sales process", "Performance optimization", "Forecasting", "Pipeline tracking", "Sales performance analysis", "Sales process design", "Sales talent development", "Hiring", "Onboarding", "Enterprise SaaS sales", "Gong.io", "Salesforce", "HubSpot" ], "skillCount" : 21, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a3055e3f292fd229cf22b09", "title" : "Customer Support Lead", "company" : "Roger", "industry" : "Post-Sales", "salary" : { "min" : 120000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco Office", "locations" : [ "San Francisco Office" ], "timestamp" : "2026-06-16T09:06:15.611", "fingerprint" : "eb0ef1a5735f91d8fe3da915fceee14ff01a68d830919f6feaa673c611271121", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/rogerhealthcare/bd14c847-3629-449d-a58b-20e90a97770c/application", "externalId" : "bd14c847-3629-449d-a58b-20e90a97770c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "Zendesk", "professionalSkills" : [ "Process improvement", "Workflow optimization", "Data analysis" ], "hardSkillsList" : [ "SLA management", "Response time tracking", "Resolution time tracking" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "SLA management", "level" : "intermediate" }, { "name" : "Response time tracking", "level" : "intermediate" }, { "name" : "Resolution time tracking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer support leadership, Process optimization, Self-serve infrastructure", "majorSkillsList" : [ "Customer support leadership", "Process optimization", "Self-serve infrastructure" ], "coreResponsibilities" : "Lead and grow the team, Manage customer support representatives, Own hiring, training, and onboarding, Own SLAs, Keep response times best-in-class, Keep resolution times best-in-class, Ensure team operates efficiently, Design support processes, Improve support workflows, Improve support tooling, Create automations, Analyze support query reduction opportunities, Surface trends to product team, Surface trends to customer success team, Develop self-serve layer, Develop help center, Develop documentation, Develop in-product guidance, Text customers daily, Call customers daily, Lead by example", "teamCollaboration" : "Product team; Customer success teams", "domainKnowledge" : "Home health; B2B SaaS", "domainList" : [ "home-health", "b2b-saas" ], "domainSpecificKnowledge" : [ "Home health", "B2B SaaS" ], "toolProficiency" : [ "Zendesk" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Help center development; Documentation development", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Keep service exceptionally fast; Reduce support volume; Improve the product; Build self-serve infrastructure", "qualificationsBasic" : "5+ years customer support or CX, 1-2 years leading a team, Experience at fast-growing startup", "qualificationsPreferred" : "Familiarity with healthcare, Experience building self-serve support infrastructure", "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT ROGER Roger is an AI platform that frees home health clinicians from paperwork so they can focus on what matters: delivering life-changing care to our most vulnerable elderly patients in the comfort of their homes. Backed by leading healthcare investors like SignalFire, we've powered millions of visits, deployed to thousands of clinicians, and we're just getting started. In an industry full of legacy players and clunky software, we win on service. Clinicians love us because when they need help, we are fast, sharp, and human. That reputation is one of our biggest competitive advantages, and this role exists to protect and scale it. WHY THIS ROLE EXISTS This isn't a \"manage the queue\" position. You'll be equal parts people leader, operator, and analyst: leading the team day to day while constantly asking where the biggest opportunities are to reduce support volume, improve the product, and build self-serve infrastructure that lets clinicians solve problems on their own. This is a high-ownership role with real impact. As Roger scales, you'll have the opportunity to grow the team and grow into a broader customer experience leadership role. WHAT YOU'LL DO - Lead and grow the team. Manage, coach, and develop a team of customer support representatives. Own hiring, training, and onboarding as the team scales. - Keep service exceptionally fast. Own SLAs and keep response and resolution times best-in-class. Ensure the team operates as efficiently as possible without sacrificing quality. - Build the support engine. Design and continuously improve processes, workflows, and tooling in Zendesk. Create automations that remove repetitive work and speed up resolution. - Turn support into insight. Constantly analyze where the biggest opportunities are to reduce support queries, surfacing trends to the product and customer success teams to drive fixes at the root. - Build self-serve infrastructure. Develop a robust self-serve layer (help center, documentation, in-product guidance) so clinicians can solve more on their own. - Stay close to clinicians. Be comfortable texting and calling customers daily. Lead by example on what great, human support looks like. WHAT WE'RE LOOKING FOR - 5+ years in customer support or customer experience at a B2B SaaS company, with at least 1-2 years leading a team. - Experience at a fast-growing startup, ideally seed to Series B. - Highly analytical. You set up processes, track everything, and let the numbers guide where you focus. - Deep familiarity with Zendesk and a genuine excitement for building automations. - Exceptional written and verbal communication. You're comfortable on the phone, over text, and in writing every day. - A bias toward getting ahead of problems rather than just clearing the queue. - High ownership mentality and comfort operating in ambiguity. NICE TO HAVE - Familiarity with healthcare or home health. - Experience building self-serve support infrastructure from the ground up. Why Join Us? \uD83C\uDFE5 Platinum health, dental, and vision insurance \uD83C\uDFD6️ Flexible PTO \uD83D\uDE80 Unmatched career growth opportunity in customer experience \uD83D\uDC69‍⚕️ Make a tangible difference in the lives of clinicians and patients \uD83E\uDDE0 Work on a mission that matters, backed by AI innovation and top-tier investors Make a Real Difference - Hear from our Users: “If I had to give Roger a rating out of 10, I’d give it an 11! You guys changed my life!!” - G.M. from San Francisco, Registered Nurse “Roger AI saves me hours per day. I can easily focus on my patients now too.” - J.L. from Tucson, Registered Nurse “Being a single mom is tough, but with Roger I can take the time to go to my daughter’s soccer game and also pursue further education.” - T.M. from Dallas, Licensed Vocational Nurse", "summaryDescription" : "Customer Support Lead at Roger. Skills: Customer support leadership, Process optimization, Self-serve infrastructure. Lead and grow the team. 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Example: Professional Engineer (PE or P.Eng) license. Extensive knowledge of building electrical power, lighting and signal design, including life safety systems and building management systems Strong computer knowledge of Microsoft Office and AutoCAD, and electrical design software An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. United States-Michigan-Ann Arbor", "summaryDescription" : "Senior System Protection & Studies Engineer at HDR. Skills: System protection, System studies. Design electrical systems for buildings. Design lighting systems", "createdAt" : "2026-06-14T20:49:12.712", "lastUpdated" : "2026-06-16T01:55:44.988", "ingestTimestamp" : "2026-06-14T20:49:12.712", "mongoId" : "6a16291c58b93c861e95a2c6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "System protection", "System studies", "Electrical design", "Building electrical power", "Lighting design", "Signal design", "Life safety systems", "Building management systems", "Lighting", "Power", "Professional Engineer (PE or P. 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Entrada is a clinical-stage biopharmaceutical company aiming to transform the lives of patients by establishing a new class of medicines that engage intracellular targets that have long been considered inaccessible. Through proprietary and versatile approaches, Entrada is advancing a robust development portfolio of genetic medicines for the potential treatment of neuromuscular and inherited retinal diseases, among others. Our lead oligonucleotide programs are in development for the potential treatment of people living with Duchenne muscular dystrophy (DMD) who are exon 44, 45, 50 and 51 skipping amenable. Entrada has partnered with Vertex Pharmaceuticals to develop a clinical-stage program, VX-670, for myotonic dystrophy type 1 (DM1). 2026 represents a catalyst-rich period for Entrada. We expect multiple clinical data readouts as we advance several DMD programs across the U.K., EU, and U. S. By year-end 2026, we anticipate four clinical-stage programs in our DMD franchise (ENTR-601-44, ENTR-601-45, ENTR-601-50, and ENTR-601-51). These programs are complemented by the ongoing clinical progress of our DM1 collaboration with Vertex (VX-670). We are a tight-knit team of experts and leaders in both therapeutic development and rare diseases and are excited to grow and attract colleagues who are ready to join a high-energy, dedicated team that likes to get things done and dramatically improve the lives of patients and their families. The Opportunity We are seeking an experienced part‑time Contract Study Manager to support unblinded clinical trial operations across one or more ongoing studies. This role is ideal for a seasoned clinical operations professional who can independently manage unblinded workflows, maintain strict separation from blinded teams, and ensure operational excellence in a fast‑moving environment. The contractor will oversee day‑to‑day unblinded activities, including vendor coordination, drug supply workflows, unblinded data review, and operational documentation. This role requires exceptional judgment, attention to detail, and comfort working with sensitive information. Responsibilities Serve as the unblinded operational lead for assigned clinical studies, ensuring all activities are conducted in compliance with ICH/GCP, regulatory requirements, and internal procedures. Support and manage various study activities, including CROs, country and site selection, informed consent development and maintenance, eCRF design and implementation, protocols, study plans and manuals, IBs, CSRs Oversee study documentation, including study plans, logs, trackers, and training materials. Support data review, reconciliation, and issue resolution in collaboration with Data Management, Biostatistics, and Safety teams. Maintain appropriate firewalls between blinded and unblinded personnel, ensuring study integrity. Provide unblinded operational updates to internal stakeholders while safeguarding treatment‑related information. Proactively identify and support resolution/escalation of trial conduct-related issues. Participate in cross‑functional meetings as the unblinded representative, escalating risks and proposing mitigation strategies. Support components of site start‑up, ongoing monitoring, and closeout activities. Contribute to inspection readiness and support regulatory or QA requests related to unblinded processes. Provide flexible support aligned with study needs, including availability during key milestones (e.g., dose escalations, interim analyses, database locks). The Necessities At Entrada, our passion for science, our devotion to patients and our values drives our behavior: Humanity - We genuinely care about patients and about one another. Tenacity - We are relentless and persistent in the pursuit of developing therapies for patients. Creativity - We are creative problem solvers. Collaboration - We are more than the sum of our parts. Curiosity - We have a growth mindset and push conventional thought and theory. To thrive on our team, you will need to come with: BA/BS degree with 7+ years of clinical operations experience, including direct involvement in unblinded or partially blinded study management. Strong working knowledge of ICH/GCP, clinical trial conduct, and regulatory expectations within global clinical trials. Strong experience in the drug development process, including trial design, trial planning and management, and CRO and vendor oversight. Excellent communication skills and proven ability to work effectively across functions. Highly organized, detail‑oriented, and able to work independently in a contract capacity. Experience with EU‑CTR is a plus. Ability to travel occasionally for key meetings or site visits, as needed. Preference for candidates based in the New England region. This is a part-time contract, US based remote position, with preference given to local New England based candidates. #LI-JF1 #LI-Remote Equal Opportunity Employer Entrada Therapeutics is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. Third Party Staffing Agencies Entrada does not accept unsolicited resumes from any source other than directly from candidates. For the protection of all parties involved in the recruiting process, resumes will only be accepted from recruiters/agencies if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position. Unsolicited resumes sent to Entrada from recruiters/agencies do not constitute any type of relationship between the recruiter/agency and Entrada and do not obligate Entrada to pay fees if we hire from those resumes. Privacy Statement Entrada Therapeutics, Inc. (the “Entrada,” “we,” “us,” or “our”) respects your privacy and we want you to be familiar with how we collect, use, share, or otherwise process, your Personal Information. Please reference our privacy statement here to understand how and when your data is being used.", "summaryDescription" : "Part Time Study Manager (CONTRACT) at Entrada Therapeutics", "postedDate" : "2026-06-14T20:04:35.091", "createdAt" : "2026-06-14T20:04:35.091", "lastUpdated" : "2026-06-16T06:25:22.205", "ingestTimestamp" : "2026-06-14T20:04:35.091", "mongoId" : "6a2c7ed574d8ee00a0953cd3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308587f292fd229c079a8c", "title" : "Customer Support Team Manager", "company" : "Wabtec", "industry" : "Railroad Manufacture", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Customer Support Team Manager in West Melbourne, United States, adjusted for industry and company size." }, "location" : "West Melbourne, FL, United States", "locations" : [ "West Melbourne", "FL", "United States" ], "timestamp" : "2026-06-16T11:30:30.637", "fingerprint" : "1eb9236a8a99acb3f735b46da60dcdcf2b0b61be9a0ad9e2133b1c4c46adca57", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Wabtec/3743990013622816-customer-support-team-manager", "externalId" : "3743990013622816", "industryFunction" : { }, "structuredLocations" : [ { "city" : "West Melbourne", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.0736261,-80.6718389" } ], "locationText" : "West Melbourne, Florida, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "professionalSkills" : [ "Account management", "Customer relationship management", "Value realization", "Customer retention", "Customer satisfaction" ], "hardSkillsList" : [ "Customer onboarding", "Customer training", "Issue resolution", "Upselling", "Cross-selling" ], "hardSkills" : [ { "name" : "Customer onboarding", "level" : "intermediate" }, { "name" : "Customer training", "level" : "intermediate" }, { "name" : "Issue resolution", "level" : "intermediate" }, { "name" : "Upselling", "level" : "intermediate" }, { "name" : "Cross-selling", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Account Growth, Customer Retention", "majorSkillsList" : [ "Customer Success", "Account Growth", "Customer Retention" ], "coreResponsibilities" : "Manage a portfolio of customer accounts, Develop and maintain strong customer relationships, Drive customer adoption and value realization, Monitor customer health and identify risks, Proactively address customer issues and concerns, Identify opportunities for account growth and expansion, Conduct regular business reviews with customers, Collaborate with sales and support teams", "teamCollaboration" : "Sales teams; Support teams", "domainKnowledge" : "Manufacturing sector", "domainList" : [ "manufacturing-sector" ], "domainSpecificKnowledge" : [ "Manufacturing sector" ], "toolProficiency" : [ "CRM software" ], "outcomesObjectives" : "Achieve high levels of customer satisfaction; Ensure high customer retention rates; Drive account growth and expansion", "qualificationsBasic" : "5+ years of experience in customer success or account management, Proven track record of managing and growing customer accounts, Experience with CRM software", "qualificationsPreferred" : "Bachelor's degree in Business, Marketing, or related field, Experience in the manufacturing or industrial sector, Familiarity with SaaS platforms", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Description Role Summary: The Staff Customer Support Team Manager oversees front-line support to our customers for various inquiries using a mix of technical troubleshooting and customer service skills. Our customers include engineers, developers, integrators, and end users. This role serves as the primary facilitator to drive efficient and customer-centric processes and service for our customer base, while achieving optimum customer relationships, issue handling and time to resolution for all incoming issues. Responsibilities: Ensure customers success by fostering a balanced relationship that benefits both Wabtec and the customer with the goal of producing the highest level of customer support and satisfaction. Manage and deliver solutions for incidents and service requests that meet or exceed Customer Service Level Agreements (SLAs) and Wabtec Service Level Objectives. (SLOs) In this role, you will: • Engage with clients on complex and escalated cases. Lead investigations to facilitate implementation of solutions while adhering to change control and compliance protocols. • Establish and grow relationships with functional peers, internal and client teams. • Provide work direction to team members. This includes case management, shift and time off scheduling, and project assignments and tasks, yearly reviews and other items determined by the Senior Support Director. • Develop, document and train team members on custom or standard programmatic solutions using the available tools & utilities, coding conventions and quality control procedures. • Participate in the CP process to ensure Support has required training and tools for supported products. Work with Engineering and Product leaders to define, schedule and deliver training and tools to support new releases or address high value issues. • Knowledge transfer - Author user/technical documentation and case notes at an SME level. Act as a technical resource or mentor. Create and/or update Knowledge Articles as needed in the appropriate Knowledge tool(s). • Act as escalation resource for Tier 1, Customer Support Engineers, peers and customers. • Review, investigate and enhance escalated issues prior to assignment to Sustaining Engineering teams. • Research and troubleshoot issues involving all aspects of Wabtec solutions, including but not limited to user interface, network and communication connectivity and performance, Cloud and on- premise component interoperability, data collection/storage, visualization, analytics, machine monitoring software and associated control systems, hardware infrastructure, and interfaces to enterprise systems. • Manage team caseload to ensure callbacks and case follow through as defined by the Case Management Guidelines. Review, update and take ownership of cases from Support Engineers as necessary to deliver on SLOs/SLAs. • Manage, measure and improve Support and Customer Satisfaction metrics. Monitor goals in support of departmental and corporate strategies, services requests queue management, reporting analysis (service response rate, team/individual stats, CSAT, staffing, overall performance). • Troubleshoot and identify product problems for presentation to engineering for resolution or disseminate appropriate information necessary to correct configuration issues. • Drive operational excellence via continuous process improvement using ITIL. • Provide 7x24x365 support to Tier 1 and T2 as needed to meet SLAs/SLOs. • Works to meet or exceed all team KPIs. Qualifications: • Bachelor's Degree strongly preferred. • A minimum 5-10 years of professional experience required. • Experience in the usage of ITIL v3 service management is required. • At least 3 years of experience in a phone, e-service, and onsite IT support services environment required. • 5+ years of customer-facing experience required. Technical Expertise: • Expertise in analyzing and infrastructure, network and software performance issues. Hands-on installation and/or troubleshooting expertise in one or more of the following technologies: Linux/Unix Operating Systems, Database systems (Oracle/SQL Server), Storage, Backup, Disaster Recovery, Monitoring tools (BMC, Solarwinds, Nagios), Application Troubleshooting (C++/Perl/Tuxedo), log review. • Experience with enterprise service delivery tools (Salesforce, ServiceNow, Clarify, Remedy) • Working knowledge of TCP/IP protocols, Layers of Networking, IP addressing, • Able to troubleshoot complex issues using a variety of applications (Perl, Toad, SQL Developer etc.) ## Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $91100-129800 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.", "summaryDescription" : "Customer Support Team Manager at Wabtec. Skills: Customer Success, Account Growth, Customer Retention. Manage a portfolio of customer accounts. 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PLEASE APPLY VIA THE LINK BELOW: https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=200905 About Northern Essex Community College: THE COLLEGE: Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast. The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps. We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England. We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success. Job Description: POSITION: Adjunct Faculty - Educational Studies: Business and Professional Studies Division; Haverhill (100 Elliott Street) or Lawrence campuses (45 Franklin Street); MCCC/MTA DCE Unit Position SUMMARY: For Summer 2026, we are seeking an instructor for Introduction to Teaching (EDU101) as part of the CTE Educator initiative with the Greater Lawrence Technical School. This accelerated course will run from June 29 through August 7, 2026, and will be offered in a face-to-face format. We are additionally seeking instructors to join our Adjunct Faculty pool to teach Education and CTE Educator-related courses on an as-needed basis. Classes are typically offered at NECC's Haverhill and/or Lawrence campuses during daytime and evening hours, as well as online, face-to-face, and in hybrid formats. A list of potential courses can be found online in the Course Catalog. Course descriptions are available on the NECC website. Please note: Positions will be available pending sufficient enrollment. REPORTS TO: Dean of Business and Professional Studies RESPONSIBILITIES: Teach assigned courses according to Academic Catalog description and established departmental student learning outcomes. Adhere to all NECC policies and MCCC contract requirements, including policies regarding grading, deadlines, evaluation process, and syllabus requirements. PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=200905 Requirements: MINIMUM QUALIFICATIONS: Master's degree in Education or related field Experience teaching in a related discipline at the college level Experience using technology in instruction and assessment PREFERRED QUALIFICATIONS: Community College teaching experience Experience with online and hybrid teaching and experiential learning Experience with Brightspace Learning Management System Bilingual (Spanish/English) Experience working with and supporting a culturally diverse population EQUIVALENCY STATEMENT : Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position. BACKGROUND CHECK : Candidates will be required to pass a CORI and SORI check as a condition of employment. Additional Information: SALARY: $1,512.00/credit - $1,826.00/credit, per credit based on DCE step, per the DCE Contract, non-benefited. ANTICIPATED START DATE: As needed, based on departmental requirements and candidate availability. Application Instructions: TO APPLY: To be considered for this position click on the \"Apply Now\" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration: Cover Letter, describing your qualifications and/or how you may be best suited for the role Resume/CV Three (3) professional references Official transcript(s) will be required at the time of hire. DEADLINE: Open until filled **THIS POOL IS VALID THROUGH JUNE 30, 2027. APPLICANTS WISHING TO REMAIN IN THE POOL MUST REAPPLY AND UPDATE THEIR INFORMATION THEREAFTER.** Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ etrelegan@necc.mass.edu), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery CC Adjunct Faculty", "summaryDescription" : "Adjunct Faculty - Educational Studies at Northern Essex Community College. Skills: Educational Studies, CTE Educator. Teach assigned courses. 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Computer skills in Microsoft Office as well as standard Power Market Sector design software. (examples include PLS CAD, AutoCAD, Plant 3D, AutoPipe, and Revit) An attitude and commitment to being an active participant of our employee-owned culture What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. 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At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! About the Role We’re looking for motivated, goal-driven professionals who are passionate about delivering excellence and creating meaningful solutions. At bswift, you’ll be part of a collaborative, flexible, and innovative environment that supports both professional and personal growth. If you resonate with our core values—pursue excellence, embrace accountability, deliver superior service, and foster a great workplace—we would love to hear from you. This is an in-office role based in Bangalore. The team operates from 10:30 AM to 7:30 PM IST (Monday–Friday). Occasional collaboration with U.S.-based colleagues outside standard hours may be required. Key Responsibilities Lead, train, and manage workflows for a team of 10–15 analysts in a high-volume, fast-paced environment Prioritize tasks and ensure timely and accurate completion of deliverables Conduct quality audits and ensure adherence to performance standards Provide coaching, mentorship, and performance feedback to team members Monitor and manage KPIs related to productivity, quality, and turnaround time Collaborate with global internal stakeholders to resolve escalations efficiently Maintain a strong understanding of internal systems to support team queries and requests Identify opportunities and drive continuous process improvements Act as a mentor and coach to peers, contributing to team development Communicate effectively with a positive, professional, and solution-oriented approach Participate in or lead special projects as assigned Perform quality assurance testing on client sites; track and ensure issue resolution Support and promote a diverse and inclusive workplace culture Required Qualifications 5+ years of overall work experience 1+ year of team leadership or people management experience Strong proficiency in Microsoft Excel (ability to read and create formulas) Working knowledge of Microsoft Office Suite Ability to quickly learn new processes and effectively train others Strong problem-solving skills with the ability to guide others through complex scenarios Excellent customer service orientation Strong verbal and written communication skills Ability to adapt to changing priorities in a dynamic environment Bachelor’s degree Preferred Qualifications Experience in a BPO or operations environment Advanced Excel skills (e.g., macros, data visualization, advanced functions) What We Offer A fun, flexible, and creative work environment Opportunities for professional and personal growth A culture that values collaboration, accountability, and innovation Why Join bswift? 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Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. United States-Arizona-Phoenix", "summaryDescription" : "Senior System Protection & Studies Engineer at HDR", "createdAt" : "2026-06-14T08:35:15.889", "lastUpdated" : "2026-06-15T09:52:31.002", "ingestTimestamp" : "2026-06-14T08:35:15.889", "mongoId" : "6a16291b58b93c861e959d84", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Power Market Sector", "Professional Engineer (PE or P. Eng) license" ], "skillCount" : 2, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Energy", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30578ef292fd229cf3b641", "title" : "Client Leadership Manager", "company" : "WPP Media", "industry" : "Media", "salary" : { "min" : 140000.0, "max" : 210000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Media in Warsaw, Poland, adjusted for seniority and company size." }, "location" : "Warszawa, Masovian Voivodeship, Poland", "locations" : [ "Warszawa", "Masovian Voivodeship", "Poland" ], "certifications" : [ "DIMAQ" ], "timestamp" : "2026-06-16T09:57:02.988", "fingerprint" : "11c5c7fd7f19ee8f93ddba060fe1fff163e37d623400792a56026d1bf95b224b", "source" : "greenhouse", "language" : "pl", "applyUrl" : "https://job-boards.greenhouse.io/wppmedia/jobs/5013822008", "externalId" : "5013822008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Warsaw", "state" : "Masovian Voivodeship", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.2333742,21.0711489" } ], "locationText" : "Warsaw, Masovian Voivodeship, Poland", "experienceLevel" : "Manager", "technicalSkills" : "AI, MARTECH", "professionalSkills" : [ "Strategic thinking", "Data analysis", "Business contact", "Team management", "Campaign management" ], "hardSkillsList" : [ "Media data analysis", "Digital campaign management" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Media data analysis", "level" : "intermediate" }, { "name" : "Digital campaign management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Client leadership, Media strategy, Team development", "majorSkillsList" : [ "Client leadership", "Media strategy", "Team development" ], "coreResponsibilities" : "Act as a strategic partner for FMCG industry, Translate business goals into integrated communication strategies, Support team in creating offers, Support team in creating media budgets, Mentor team members, Motivate team members, Develop team competencies, Analyze campaign results, Recommend optimization actions, Plan team work, Set priorities, Ensure smooth information flow, Build a good atmosphere of cooperation, Support people in daily challenges, Create integrated strategies for brands, Collaborate with strategists, Collaborate with agency specialist teams, Collaborate with specialist teams (Search, Social, Programmatic), Execute campaigns in Poland, Execute campaigns in Baltic markets", "teamCollaboration" : "Specialist teams; Agency teams; Strategists", "projectManagementSkills" : [ "Planning", "Prioritization" ], "domainKnowledge" : "Media; FMCG; AI marketing; Agentic marketing platform", "domainList" : [ "media", "fmcg", "ai-marketing", "agentic-marketing-platform" ], "domainSpecificKnowledge" : [ "Media", "FMCG", "AI marketing", "Agentic marketing platform" ], "toolProficiency" : [ "Excel", "PowerPoint", "WPP Open" ], "communicationSkills" : "Presentations; Communication", "continuousLearning" : "Internal training; External training; Innovation Community program", "innovationCreativity" : "Innovation Community program", "problemSolvingSkills" : "Data analysis; Optimization", "qualificationsBasic" : "Several years of experience in digital campaigns, Experience in business contact with Client, Experience in team management, Strategic thinking and media data analysis skills, Fluent communication in English (min. B2 level), Very good knowledge of Excel and PowerPoint", "qualificationsPreferred" : "DIMAQ certification", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.  WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com. O WPP Media WPP Media to globalna organizacja mediowa należąca do grupy WPP, skupiająca marki Choreograph, EssenceMediacom, Mindshare i Wavemaker. W świecie, w którym media są wszędzie i we wszystkim, łączymy najlepsze platformy, ludzi i partnerów, aby tworzyć nieograniczone możliwości wzrostu. Dołączając do nas korzystasz z programów przygotowujących do zawodów przyszłości oraz pracujesz ze specjalistami, których kompetencje potwierdzone są certyfikatem DIMAQ. W WPP Media nie tylko używamy technologii – my ją tworzymy. Dzięki naszym autorskim narzędziom, takim jak platforma WPP Open (platforma AI dla marketingu), będziesz pracować na międzynarodowych projektach i wspierać klientów na całym świecie. W WPP Media możesz korzystać z globalnych zasobów i kontaktów całej sieci WPP, poszerzać sieć znajomości i uczyć się od najlepszych w marketingu i reklamie. Jako Top Employer Poland & Europe 2021–2025 tworzymy środowisko pracy oparte na zaufaniu i wysokich standardach HR. Po raz drugi z rzędu (2024 i 2025) Magazyn Media & Marketing uhonorował nas tytułem Grupy Mediowej Roku. Więcej informacji możesz znaleźć na stronie wppmedia.com Gdzie będziesz rozwijać swoje kompetencje? Mindshare to marka agencyjna przynależąca do WPP Media. W Mindshare stawiamy na profesjonalizm, poukładane działanie i terminowość, bo wiemy, że to daje najlepsze efekty. Jednocześnie najważniejsze są dla nas relacje – zarówno w zespole, jak i z klientami – bo na zaufaniu buduje się trwała współpraca. Tworzymy środowisko, w którym można się rozwijać i realizować ambitne projekty. Dołącz do nas, jeśli zależy Ci na jakości pracy i pozytywnych relacjach. Jak będzie wyglądała Twoja praca? Jako Client Leadership Manager staniesz się strategicznym partnerem dla lidera branży FMCG, przekładając jego cele biznesowe na zintegrowane strategie komunikacji. Na co dzień będziesz m.in.: wspierać zespół w tworzeniu ofert, prezentacji i budżetów mediowych, mentorować, motywować i rozwijać kompetencje członków zespołu, analizować wyniki kampanii i rekomendować działania optymalizacyjne, planować pracę zespołu, wyznaczać priorytety i dbać o sprawny przepływ informacji, budować dobrą atmosferę współpracy i wspierać ludzi w codziennych wyzwaniach, tworzyć zintegrowane strategie dla brandów we współpracy ze strategami oraz zespołami specjalistycznymi agencji i grupy, współpracować z zespołami specjalistycznymi (Search, Social, Programmatic), realizującymi kampanie w Polsce i na rynkach bałtyckich, dbając o ich skuteczną egzekucję. Co przyda Ci się na starcie? kilkuletnie doświadczenie w prowadzeniu kampanii digitalowych, doświadczenie w biznesowym kontakcie z Klientem, doświadczenie w zarządzaniu zespołem, umiejętność strategicznego myślenia i analizy danych mediowych, wysoko rozwinięte umiejętności komunikacyjne i prezentacyjne, swobodna komunikacja w j. angielskim (min. poziom B2), bardzo dobrej znajomości Excela i PowerPointa. Czego możesz spodziewać się po nas? umowy o pracę, pracy 3 dni z biura, 2 z domu, benefitów po trzech miesiącach współpracy: ubezpieczenia na życie, dofinansowania do angielskiego/karty sportowej, opieki medycznej, zniżki do naszej kantyny pracowniczej, workation po pół roku pracy, cotygodniowych śniadań w biurze dla wszystkich, cyklicznych spotkań integracyjnych, rozbudowanej oferty szkoleń wewnętrznych i zewnętrznych, możliwości dołączenia do Innovation Community – to nasz wspólny program realizowany z Mspark: razem z Tobą rozwijamy i wdrażamy innowacyjne pomysły z sektora MARTECH, technologii - pracujemy na narzędziach, które naprawdę mogą zoptymalizować Twój czas pracy, programu poleceń dla dołączających współpracowników z zewnątrz, możliwości rozwoju wewnątrz naszych spółek – rozumiemy chęć zmiany ścieżki kariery, wyboru ścieżki eksperckiej albo managerskiej, świetnie zorganizowanego programu Induction, dzięki któremu Twoje pierwsze dni pracy będą mniej stresujące, wsparcia w ramach Employee Assistant Program (doradztwo w zakresie zdrowia psychicznego) oraz współpracy z platformą Telus Health One, …i czegoś, co nie jest standardem wszędzie: atmosfery, w której ludzie naprawdę się wspierają, doceniają swoją pracę i chętnie dzielą się wiedzą. Jak wygląda nasz proces rekrutacji? Przed Tobą rozmowa telefoniczna, a następnie spotkanie z przyszłym przełożonym w towarzystwie HRu. Podczas spotkania będziemy chcieli poznać Twoje kompetencje, ale liczymy również na to, że opowiesz nam o sobie, ponieważ chcemy tworzyć zespoły czujące się dobrze w swoim towarzystwie.Brzmi ciekawie? Aplikuj i zobacz, jak razem możemy tworzyć przyszłość mediów! Please read our Privacy Notice for more information on how we process the information you provide.", "summaryDescription" : "Client Leadership Manager at WPP Media. Skills: Client leadership, Media strategy, Team development. Act as a strategic partner for FMCG industry. 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Our team is dedicated to helping businesses strengthen their market presence through innovative branding and public relations initiatives. We foster a collaborative environment where creativity, professional development, and fresh ideas are valued and encouraged. Elevare Branding is seeking a motivated and ambitious Leadership Development Associate to join our growing team in Oklahoma City. This role is designed for individuals who are passionate about professional development, team collaboration, and leadership growth. The successful candidate will participate in hands-on training, support daily business operations, and develop the skills necessary to take on increased responsibilities within the organization. This position offers a structured path for career advancement while providing exposure to leadership strategies, project coordination, client interactions, and business development initiatives. Responsibilities * Participate in leadership training and professional development programs * Assist with the coordination and execution of business initiatives * Collaborate with cross-functional teams to support organizational objectives * Analyze performance metrics and contribute to process improvements * Build and maintain strong professional relationships with clients and team members * Support project planning, implementation, and follow-up activities * Develop problem-solving strategies and leadership capabilities * Contribute innovative ideas to improve operational efficiency and team performance * Represent company values with professionalism and integrity ## Qualifications * Strong communication and interpersonal skills * Excellent organizational and time-management abilities * Leadership potential and a proactive mindset * Ability to work effectively both independently and within a team environment * Strong critical-thinking and problem-solving skills * Professional attitude with a commitment to continuous learning * Adaptability in a fast-paced business environment * Proficiency with common business and office software applications * Goal-oriented with a desire for long-term career growth ## Additional Information * Competitive salary ($51,000 – $55,000 annually) * Comprehensive leadership development and training programs * Clear advancement and career growth opportunities * Supportive and collaborative work environment * Hands-on mentorship from experienced professionals * Professional skill development and continuous learning opportunities * Exposure to business operations, project management, and leadership initiatives * Performance-based recognition and advancement potential * Full-time stable employment with long-term career prospects", "summaryDescription" : "Leadership Development Associate at Alphabe Insight Inc. Skills: Leadership development, Professional development. Participate in leadership training. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. We believe electricity powers modern life. As part of our Power sector, you’ll help shape how electricity is generated, transmitted and delivered as global energy demands grow. From massive data centers to modernizing transmission systems, our industry-recognized engineers and scientists have been at the forefront of grid transformation for more than a century. You’ll work side-by-side with these experts and contribute to reliable, resilient and sustainable power systems, helping communities thrive and industries expand. This isn’t just a job, it’s a chance to drive infrastructure forward, power innovation and leave your mark on our energy future. HDR is seeking an entry-level System Protection & Studies (SPS) EIT/Coordinator. The primary duties of the SPS EIT/Coordinator position include responsibility for execution of the technical aspects and deliverables of projects assigned and is an entry-level EIT/Coordinator who generally understands and can complete all technical requirements of projects of basic to moderate complexity. Conduct analyses to develop design options, performing modeling and/or calculations Complete engineering calculation reports such as load flow, short circuit, grounding and arc flash studies Perform routine engineering and design tasks, and participate in field reviews or construction observation May work independently on small tasks and may assist senior engineers on larger, more complex projects Perform other duties as needed Preferred Qualifications Master's degree in Electrical Engineering or Architectural Engineering with an Electrical emphasis Previous related internship in an A/E firm preferred Previous experience with system modeling and studies (ASPEN, CAPE, ETAP, etc) EIT certification strongly preferred. Candidates hired without their EIT will have the title of 'Coordinator' and will be expected to obtain their EIT for career progression. #LI-EV1", "summaryDescription" : "System Protection & Studies EIT/Coordinator at HDR. Skills: System Protection, Electrical Engineering. Conduct analyses. 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As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. Power: We believe electricity powers modern life. As part of our Power sector, you’ll help shape how electricity is generated, transmitted and delivered as global energy demands grow. From massive data centers to modernizing transmission systems, our industry-recognized engineers and scientists have been at the forefront of grid transformation for more than a century. You’ll work side-by-side with these experts and contribute to reliable, resilient and sustainable power systems, helping communities thrive and industries expand. This isn’t just a job, it’s a chance to drive infrastructure forward, power innovation and leave your mark on our energy future. In the role of Power Engineer Senior, we'll count on you to: Coordinate the work of design engineers with the balance of a multidiscipline team throughout the entire project's development Establish client relations and participate in marketing, design, and production meetings Assume technical lead within a project execution team Participate in reviews with various governing agencies for code compliance Conduct schematic, design development and contract document work sessions at the project site in conjunction with the Project Manager and other disciplines Coordinate workload throughout the project to complete project deliverables on schedule Work with Project Manager and Project Controller on project reviews with management as needed Direct the activities of other engineering professionals and act as a mentor to other staff members as needed Perform other duties as needed Preferred Qualifications Masters degree in Engineering Previous experience with an engineering consulting firm #LI-JM8 We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) Las Vegas, NV %24116,760.00 - %24166,800.00", "summaryDescription" : "Senior System Protection & Studies Engineer at HDR. Skills: System protection, Power systems studies. Coordinate design engineers. Establish client relations", "createdAt" : "2026-06-14T01:29:08.160", "lastUpdated" : "2026-06-15T12:58:16.984", "ingestTimestamp" : "2026-06-14T01:29:08.160", "mongoId" : "6a2cd12574d8ee00a0a31b45", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 116760, "salaryAnnualMax" : 166800, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "System protection", "Power systems studies", "System design", "Client relations", "Power sector", "Grid transformation", "Power systems" ], "skillCount" : 7, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Engineering", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca4ef74d8ee00a09b3e41", "title" : "Middle School Social Studies Teacher", "company" : "Belmont Charter Network", "industry" : "Education", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Middle School Social Studies Teacher in Philadelphia, adjusted for the education industry and a charter school network." }, "location" : "Philadelphia, Pennsylvania, United States", "locations" : [ "Philadelphia", "Pennsylvania", "United States" ], "certifications" : [ "Pennsylvania Instructional certificate" ], "timestamp" : "2026-06-15T09:49:33.775", "fingerprint" : "13cc32651582471ca23194244f020cdbb05f36bdbd3b1e1fa832d3c312b2b3ba", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/belmontcharternetwork/jobs/4202179009", "externalId" : "4202179009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Philadelphia", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9527237,-75.1635262" } ], "locationText" : "Philadelphia, Pennsylvania, United States", "professionalSkills" : [ "Creative problem solving", "Connecting with people" ], "hardSkillsList" : [ "Lesson planning", "Student assessment", "Record keeping", "Behavior management" ], "hardSkills" : [ { "name" : "Lesson planning", "level" : "intermediate" }, { "name" : "Student assessment", "level" : "intermediate" }, { "name" : "Record keeping", "level" : "intermediate" }, { "name" : "Behavior management", "level" : "intermediate" } ], "majorSkills" : "Social Studies instruction, Classroom management, Student engagement", "majorSkillsList" : [ "Social Studies instruction", "Classroom management", "Student engagement" ], "coreResponsibilities" : "Develop lesson plans, Implement lesson plans, Create supportive classroom environment, Promote student learning, Promote student participation, Assess student progress, Provide feedback to students, Provide feedback to parents, Collaborate with colleagues, Enhance curriculum, Enhance instructional methods, Maintain student attendance records, Maintain student grades, Maintain student performance records, Communicate with students, Communicate with parents, Communicate with administrators, Prepare instructional materials, Deliver lesson plans, Deliver instructional materials, Facilitate active learning, Execute school-wide duties, Instruct students, Monitor students, Manage student behavior, Enforce classroom rules, Enforce classroom procedures, Participate in department meetings, Participate in school meetings, Participate in district meetings, Participate in parent meetings", "teamCollaboration" : "Collaborate with colleagues; Participate in meetings", "domainKnowledge" : "Middle School Social Studies; Trauma-informed practice", "domainList" : [ "middle-school-social-studies", "trauma-informed-practice" ], "domainSpecificKnowledge" : [ "Middle School Social Studies", "Trauma-informed practice" ], "communicationSkills" : "Communicate effectively", "documentationSkills" : "Maintain accurate records", "continuousLearning" : "Lifelong learner; Refining your craft", "problemSolvingSkills" : "Creative problem solving", "specialRequirements" : "Background checks required", "outcomesObjectives" : "Fulfill academic potential", "qualificationsBasic" : "B. A. /B. S. degree, 1-2 years classroom experience, Valid Pennsylvania Instructional certificate, Pennsylvania State Police Criminal Background Check Clearance, Pennsylvania Child Abuse History Clearance, Federal Bureau of Investigation Record Check Clearance, Sexual Misconduct/Abuse Disclosure Clearance", "qualificationsPreferred" : "Classroom experience in urban setting, Experience working with children", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Thank you for your interest in joining Belmont Charter Network! We’re excited that you’re considering a career with us. At Belmont, our mission is to provide each student with a high-quality education supported by services that meet the needs of the whole child. Our success starts with passionate, dedicated team members who believe in the power of education to create lasting change. We’re always looking for talented individuals who are committed to equity, collaboration, and growth—both for themselves and the communities we serve. Belmont Charter Network is a family of 5 community schools centered on the central mission to promote the academic, social and emotional well-being of each child. Our schools are supported by a non-profit partner to provide holistic services to the school including out-of-school time, our social work project and Head start. How do we do this? We do it by ensuring our students have access to complete support both in and out of the classroom through a talented team of teachers, leaders, social workers, and partners. We believe that schools and learning should be joyful! You can find more about our core values and vision here. We believe that education is the single biggest way we can disrupt the systemic racism that impacts Philadelphia and, by extension, our country. We are a mission-centered organization that has grown since our founding over 20 years ago to be the organization that serves Philadelphia today. Learn more about our partners who support this vision by creating a full scope of community support for our students and families. Our approach is grounded in trauma-informed practice, which you can read more about here. Your areas of knowledge and expertise: Demonstrated skill in working with students from diverse cultural, economic, and ability backgrounds. Creative problem solving A commitment to being a lifelong learner, a commitment to refining your craft A knack for connecting with people across differences, including parents, colleagues, and students. Position Summary: The Middle School Social Studies Teacher, 6th-8th Grade, is responsible for supporting students’ success by ensuring the school day structure runs efficiently. The ideal candidate will have a strong background in education, excellent communication skills, and a commitment to fostering a positive learning environment for students. We are currently seeking a teacher to plan, organize, and implement an appropriate instructional program in an elementary learning environment that guides and encourages students to develop and fulfill their academic potential, in line with the mission and standards of Belmont Charter Network. This is a 10-month position that is supervised by a member of the school leadership team. Detailed Responsibilities: Develop and implement lesson plans that align with curriculum standards and educational goals. Create a supportive and engaging classroom environment that promotes student learning and participation. Assess student progress and provide feedback to students and parents/guardians. Collaborate with colleagues to enhance curriculum and instructional methods. Maintain accurate records of student attendance, grades, and performance. Communicate effectively with students, parents/guardians, and school administrators. Plan, prepare, and deliver lesson plans and instructional materials that facilitate active learning. Execute school-wide duties in accordance with school rules and procedures, such as lunch, recess, hallway, or other duties in the school as assigned. Instruct and monitor students in the use of learning materials and equipment. Manage student behavior in the classroom by establishing and enforcing rules and procedures. Participate in department, school, district, and parent meetings. Other duties as assigned by the supervisor Qualifications: Education and Experience: B.A./B. S. degree from an accredited institution; 1-2 years of classroom experience, preferably in urban education; Valid and active Pennsylvania Instructional Certificate; All employees must be able to provide a Pennsylvania State Police Criminal Background Check Clearance (Act 34), Pennsylvania Child Abuse History Clearance (Act 151), Federal Bureau of Investigation Record Check Clearance (Act 114), and Sexual Misconduct/Abuse Disclosure Clearance (Act 168) before starting work on campus Skills and Abilities: Demonstrate preparation and skill in working with students from diverse cultural, economic, and ability backgrounds. Encourage parent and community involvement, obtain information for parents when requested, promptly return phone calls, and answer emails. Participate in appropriate professional activities. Participate in extracurricular activities such as social activities, sporting activities, clubs, and student organizations as directed. Ability to work with students from diverse backgrounds and a variety of individualized needs Previous experience working with children preferred Thank you for taking the time to apply to Belmont Charter Network. We truly appreciate your interest and the effort you put into your application. Our team is committed to ensuring that every candidate receives communication and updates throughout the hiring process. We value your time and interest, and we look forward to learning more about you as we continue our review process.", "summaryDescription" : "Middle School Social Studies Teacher at Belmont Charter Network. Skills: Social Studies instruction, Classroom management, Student engagement. Develop lesson plans. Implement lesson plans", "postedDate" : "2026-06-14T05:07:13.795", "createdAt" : "2026-06-14T05:07:13.795", "lastUpdated" : "2026-06-15T09:49:33.775", "ingestTimestamp" : "2026-06-14T05:07:13.795", "mongoId" : "6a2ca4ef74d8ee00a09b3e41", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Lesson planning", "Student assessment", "Record keeping", "Behavior management", "Social Studies instruction", "Classroom management", "Student engagement", "Creative problem solving", "Connecting with people", "Middle School Social Studies", "Trauma-informed practice", "Pennsylvania Instructional certificate" ], "skillCount" : 12, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c948374d8ee00a098aaa7", "title" : "6th-8th Social Studies Teacher", "company" : "ACCEL Schools", "industry" : "Education", "salary" : { "min" : 51000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on market data for a Mid-level 6th-8th Social Studies Teacher in Cleveland, United States, with adjustments for the education industry and company size." }, "location" : "Northeast Ohio College Preparatory School - Lower Campus", "locations" : [ "Northeast Ohio College Preparatory School - Lower Campus" ], "certifications" : [ "State of Ohio teaching license" ], "timestamp" : "2026-06-15T08:51:53.520", "fingerprint" : "ac0815f00c7871281a39e58665a86d3b1ddf417c44a833effb171ff9f7e46f1e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/accelschools/jobs/7770548003", "externalId" : "7770548003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cleveland", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.4996574,-81.6936772" } ], "locationText" : "Cleveland, Ohio, United States", "professionalSkills" : [ "Written communication", "Verbal communication" ], "hardSkillsList" : [ "Lesson planning", "Differentiate instruction", "Student behavior management", "Classroom instruction" ], "hardSkills" : [ { "name" : "Lesson planning", "level" : "intermediate" }, { "name" : "Differentiate instruction", "level" : "intermediate" }, { "name" : "Student behavior management", "level" : "intermediate" }, { "name" : "Classroom instruction", "level" : "intermediate" } ], "majorSkills" : "Social Studies, Curriculum implementation", "majorSkillsList" : [ "Social Studies", "Curriculum implementation" ], "coreResponsibilities" : "Prepare and deliver lesson plans, Modify lesson plans accordingly, Differentiate instruction to meet needs, Maintain accurate student records, Utilize research-based best practices, Manage student behavior, Create positive classroom environment, Utilize school approved curricula, Implement school-wide culture expectations, Communicate with families, Meet with families, Incorporate technology skills, Support learning with technology, Participate in non-instructional activities, Collaborate with colleagues, Communicate with colleagues, Perform other duties", "teamCollaboration" : "Collaborate with colleagues; Communicate with families", "domainKnowledge" : "EK-12 college prep education; Social-emotional development", "domainList" : [ "ek-12-college-prep-education", "social-emotional-development" ], "domainSpecificKnowledge" : [ "EK-12 college prep education", "Social-emotional development" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Maintain student records", "specialRequirements" : "Supervise students in different settings", "outcomesObjectives" : "Prioritize student learning; Prioritize social-emotional development", "qualificationsBasic" : "Active Ohio teaching license, Bachelor's degree in education, Pass federal and state criminal background checks", "qualificationsPreferred" : "Experience working within an urban environment", "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Team ACCEL Schools is hiring a highly qualified 6th-8th Grade Social Studies Teacher at Northeast Ohio College Preparatory School in Cleveland, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at Northeast Ohio College Preparatory School! Founded in 2010, Northeast Ohio College Preparatory School is the only public charter school in Cleveland that offers a continuous EK-12 college prep education. Located on adjoining EK-8 and high school campuses in the Tremont neighborhood, NEO College Prep offers a well-rounded education that supports students as they grow academically, socially, and emotionally. The campus features separate buildings for K-8 and high school with extensive education facilities. The school’s nurturing teachers, wide variety of specialty classes, and focus on social-emotional wellbeing create a positive school culture. Northeast Ohio College Preparatory School is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The salary range for this position is $40,000 - 50,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.", "summaryDescription" : "6th-8th Social Studies Teacher at ACCEL Schools. Skills: Social Studies, Curriculum implementation. Prepare and deliver lesson plans. 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Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Perks Include: 1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you. 2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career. 3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications: • Dedication to delivering exceptional customer service experiences. • Strong communication and interpersonal skills. • Ability to lead and inspire teams to achieve outstanding results. • Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you’re ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don’t miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career! *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)", "summaryDescription" : "Client Service Leadership at Global Elite Empire Consultants. Deliver exceptional customer service. Communicate effectively", "postedDate" : "2026-06-15T21:36:11.968", "createdAt" : "2026-06-15T21:36:11.968", "lastUpdated" : "2026-06-16T11:52:19.627", "ingestTimestamp" : "2026-06-16T03:26:43.421", "mongoId" : "6a307f3bf292fd229c0569c4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Leadership" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.85 }, { "id" : "6a30575ef292fd229cf38991", "title" : "CT Foundations of Leadership Teacher -Hartford (2026-27)", "company" : "Achievement First", "salary" : { "min" : 50600.0, "max" : 86989.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Connecticut", "locations" : [ "Connecticut" ], "timestamp" : "2026-06-16T07:11:29.200", "fingerprint" : "6ad8b8b1ecc0205b69306f5c99d329d9111373ae690946841e1b5919ddad760c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.achievementfirst.org/careers/career-opportunities-apply-teaching-roles/?gh_jid=6026894004", "externalId" : "6026894004", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Connecticut", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Connecticut, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "rawDescription" : "School Year: 2026-27 Teaching at Achievement First: Achievement First invites you to apply for a teaching role! This is an exciting opportunity for teachers dedicated to delivering exceptional instruction while continually growing in their craft. At AF, you'll be part of a vibrant, supportive community where professional development, collaborative planning, and personalized coaching from school leaders are a part of your weekly experience. In this role, you won't just be preparing students for college and career—you'll be inspiring them to lead lives of purpose, leadership, and impact. You'll create a learning culture in which scholars can discover their fullest potential and become agents of change, making a difference within their communities and beyond. At AF, we believe in nurturing the whole child, setting high academic standards, and fostering a classroom environment where students thrive both intellectually and emotionally—and can be their authentic selves. Together, we are building a more just and equitable world, one classroom at a time. Join us, and be part of a team that is transforming lives through the power of education. Responsibilities of an Achievement First Teacher will include but are not limited to: Outstanding academic achievement and personal development Create a positive, achievement-oriented and structured learning environment that excites and invests students to reach ambitious goals. Build classroom community by partnering with families to facilitate children’s academic success and personal development. Utilize data from Achievement First’s interim assessments to drive instruction and intervention. Implement unit and lesson plans with the grade or subject team. Exemplify AF’s core values in all interactions with students, families, and colleagues. Professional learning, development and growth Collaborate with coach, grade-level chair and school team to improve instructional, culture-building and leadership skills. Attend all professional development, team planning and data analysis meetings. Skills and Characteristics Strong instructional and classroom management skills. High level of personal organization and planning. Embraces feedback as an opportunity for growth, openly listening and reflecting on input from others. Educational Background and Work Experience Experience working with K-12 students, with two years of teaching experience preferred. Bachelor’s degree with a GPA of at least 3.0; Master’s degree preferred. If your GPA is between 2.5 and 3.0, you may submit additional recommendations to be considered. Connecticut certified or in process of obtaining a certification. CT: http://www.sde.ct.gov/sde/cwp/view.asp?a=2613&q=321230 Certification Required: 015 English, 4–12 Compensation & Benefits Employees at Achievement First are provided with a competitive salary. Our salaries are set through a lens of equity, and based on an individual’s skills, education, and years of experience relevant to the role. Teacher salaries in CT range from $50,600-$86,989. As a regular full time employee of Achievement First, you will be eligible for benefits that include medical, dental, vision, and life insurance as well as a 403(b) retirement benefit package with match and paid Achievement First is an equal opportunity employer and an organization that values diversity. People from all diverse backgrounds are strongly encouraged to apply. Spanish language proficiency is a plus. You can learn more about diversity at Achievement First here: http://achievementfirst.org/about-us/diversity/", "summaryDescription" : "CT Foundations of Leadership Teacher -Hartford (2026-27) at Achievement First", "postedDate" : "2026-06-15T23:22:47.900", "createdAt" : "2026-06-15T23:22:47.900", "lastUpdated" : "2026-06-16T07:11:29.200", "ingestTimestamp" : "2026-06-15T23:22:47.900", "mongoId" : "6a30575ef292fd229cf38991", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 50600, "salaryAnnualMax" : 86989, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a306f02f292fd229cfe3cdf", "title" : "Customer Experience Team Manager - English Team", "company" : "Agoda", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "MYR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Kuala Lumpur, Malaysia, with adjustments for the hospitality industry and company size." }, "location" : "Kuala Lumpur, Malaysia", "locations" : [ "Kuala Lumpur", "Malaysia" ], "timestamp" : "2026-06-16T10:28:37.888", "fingerprint" : "c90665ee7a7415974eed66bf342585a0c8001a576757942ee26243b22f1d64ed", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/agoda/jobs/8006970", "externalId" : "8006970", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kuala Lumpur", "country" : "Malaysia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "3.1516964,101.6942371" } ], "locationText" : "Kuala Lumpur, Malaysia", "experienceLevel" : "Manager", "rawDescription" : "About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Kuala Lumpur, you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members’ strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you'll get to: Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met Provide constructive feedback - Coach, mentor, motivate and evaluate the performance of the team on a regular basis. Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success. Ensure the proper and effective implementation of new and existing customer service structures & procedures Understand & analyze traffic reports, proactively make suggestions for improvement Monitor team attendance, document infractions and implement corrective action Assist with planning/organizing the proper coverage & align staffing Supervise the quality assurance process and related training of staff members to ensure quality customer service. Participate in recruitment activities (screening, interviewing) Act as a backup of Operations Manager if needed What you'll Need to Succeed: Minimum 2 years experience in a team lead role within a contact center environment. In this role you will be leading a team of 15 customer experience agents. Excellent English communication skills (verbal & written). Willing to work in shifting schedule. Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance. Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments Must be able to handle multiple projects and effectively manage different timelines Proven experience and knowledge in effective hiring, training, coaching and people management practices Experience in managing remote teams is an advantage Proficiency in Microsoft products including Word, Excel and PowerPoint #kualalumpur Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/ LinkedIn https://www.linkedin.com/company/agoda YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.", "summaryDescription" : "Customer Experience Team Manager - English Team at Agoda", "postedDate" : "2026-06-16T01:15:31.531", "createdAt" : "2026-06-16T01:15:31.531", "lastUpdated" : "2026-06-16T10:28:37.888", "ingestTimestamp" : "2026-06-16T01:15:31.531", "mongoId" : "6a306f02f292fd229cfe3cdf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a1e0f292fd229c116c4c", "title" : "Principal Consultant — Leadership Development (Bilingual Arabic and English)", "company" : "Gallup", "salary" : { "min" : 600000.0, "max" : 900000.0, "currency" : "SAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Principal Consultant in Riyadh, Saudi Arabia, adjusted for executive seniority and the consulting industry." }, "location" : "Riyadh", "locations" : [ "Riyadh" ], "timestamp" : "2026-06-16T13:05:40.882", "fingerprint" : "dbe89fea01e86c602b1e46c1636172ee2cfab7cccb8b6214eae07d44a1804e78", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/gallup/jobs/4156687009", "externalId" : "4156687009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Riyadh", "country" : "Saudi Arabia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "24.6389160,46.7160104" } ], "locationText" : "Riyadh, Saudi Arabia", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 15, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "rawDescription" : "Help executives reimagine how they lead, develop teams and achieve performance breakthroughs. In this role, you will guide executives in how they think, lead and achieve — unlocking their full potential. Backed by Gallup’s globally recognized research on strengths, engagement and leadership, you’ll design and deliver transformational consulting, coaching, workshops and leadership development programs for all levels of leaders. With your strategic thinking, analytical mindset and authenticity, you’ll build trusted relationships with senior leaders, challenge the status quo, introduce new ideas, and advise with courage and confidence. If you’re passionate about helping executives develop exceptional workplaces, managers and teams, bring your expertise, credibility and influence to Gallup. Apply today! What You’ll Do Conduct initial consultations and needs assessments to develop a deep understanding of client challenges and diagnose business needs and opportunities Design and deliver customized learning solutions that blend Gallup’s analytics with clients’ strategic priorities Lead executive-level sessions, envisioning workshops, alignment meetings and coaching that help leaders elevate performance, strengthen culture and achieve measurable business results Master concepts linked to culture transformation, strengths development, employee engagement, performance and management principles, and coaching to help leaders, managers and individuals maximize their potential Who We Want Executive advisers who influence senior leaders’ decisions with trust, presence, expertise and authority Analytical thinkers who translate complex data and behavioral research into strategic initiatives for leadership performance High achieverswho thrive in a demanding, fast-paced, collaborative and goal-oriented environment Courageous communicators who deliver honest feedback and hard truths with boldness, sophistication and care Dynamic facilitators who command a room with executive presence, energy and storytelling, inspiring leaders to act on what they learn What You Need Bachelor’s degree required, preferably in business, psychology or sociology Master’s degree or Ph. D. is a plus At least 15 years of experience in executive facilitation, consulting, or corporate learning and development required Demonstrated experience working with senior executives and advising on leadership, engagement or cultural transformation initiatives required Full fluency in Arabic and English required Ability to travel at least 80% of the time required Gallup-Certified Strengths Coach certification or International Coaching Federation certification preferred Experience using AI for research, analysis or content development preferred What You’ll Experience Mission-driven work: Make a meaningful difference in the world with your unique contributions, commitment to service and exceptional outcomes. An empowering culture: Collaborate with smart, passionate people who love what they do and welcome your ideas, perspectives and experiences. Learning and development: Grow in your career as we invest in what you do best, encourage curiosity and create an environment where it’s safe — and expected — to challenge the status quo. Brand strength, startup energy: Thrive in an innovative environment backed by a trusted brand. A landmark workplace: Enjoy working in the heart of Riyadh’s Al Faisaliah Tower, boasting captivating views of the Riyadh skyline. About Gallup At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup. Gallup offers a robust benefits package that includes competitive pay; medical, life and critical illness insurance; a retirement savings program; an employee stock ownership program; mass transit reimbursement; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. Gallup is an equal opportunity employer. Employment decisions are based on qualifications and business needs. We value diversity and are committed to an inclusive workplace. To review Gallup’s Privacy Statement, please click this link: https://www.gallup.com/privacy. This privacy policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information. Your application and the information you provide will be processed and stored in the United States. Agencies: We are not partnering with agencies for this role, nor will we accept unsolicited résumés or be responsible for any fees or expenses related to such unsolicited résumés and/or applicants. #LI-Hybrid #LI-TF1", "summaryDescription" : "Principal Consultant — Leadership Development (Bilingual Arabic and English) at Gallup", "postedDate" : "2026-06-16T03:17:06.121", "createdAt" : "2026-06-16T03:17:06.121", "lastUpdated" : "2026-06-16T13:05:40.882", "ingestTimestamp" : "2026-06-16T03:17:06.121", "mongoId" : "6a30a1e0f292fd229c116c4c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f3bf292fd229c0568c1", "title" : "Client Service Leadership", "company" : "Global Elite Empire Consultants", "industry" : "Global Elite Empire Consultants", "salary" : { "min" : 165000.0, "max" : 235000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Client Service Leadership role in the United States, adjusted for the consulting industry and remote work." }, "location" : "Nashua, New Hampshire", "locations" : [ "Nashua, New Hampshire" ], "timestamp" : "2026-06-16T13:06:53.044", "fingerprint" : "be18eaed70be87e9fce82f37d54589e4bba1f33a28bad0c11dccb568f72cff16", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/globalelitecareers/3d388537-1cc6-4148-bd87-d59b09bc7874/apply", "externalId" : "3d388537-1cc6-4148-bd87-d59b09bc7874", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Nashua", "state" : "New Hampshire", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "42.7656251,-71.4677032" } ], "locationText" : "Nashua, New Hampshire, United States", "communicationSkills" : "Interpersonal skills", "continuousLearning" : "Mentorship opportunities; Professional growth and development", "qualificationsBasic" : "Exceptional customer service experiences, Communication and interpersonal skills, Ability to lead and inspire teams, Pursue professional growth and development", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Perks Include: 1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you. 2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career. 3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications: • Dedication to delivering exceptional customer service experiences. • Strong communication and interpersonal skills. • Ability to lead and inspire teams to achieve outstanding results. • Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you’re ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don’t miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career! *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)", "summaryDescription" : "Client Service Leadership at Global Elite Empire Consultants", "postedDate" : "2026-06-15T21:34:07.432", "createdAt" : "2026-06-15T21:34:07.432", "lastUpdated" : "2026-06-16T13:06:53.044", "ingestTimestamp" : "2026-06-16T03:24:17.600", "mongoId" : "6a307f3bf292fd229c0568c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 165000, "salaryAnnualMax" : 235000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2cc34474d8ee00a0a08de9", "title" : "Tier Support Team Lead", "company" : "Owner", "industry" : "Customer Experience", "salary" : { "min" : 6.0E7, "max" : 9.0E7, "currency" : "COP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Tier Support Team Lead in the SaaS industry in Colombia, adjusted for seniority and remote work." }, "location" : "Remote - Colombia", "locations" : [ "Remote - Colombia" ], "timestamp" : "2026-06-16T03:47:19.890", "fingerprint" : "ffc9404d39cd45bd6d72697ccca65ea0ac86293d14243ecdba72f4846b1c04fc", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/owner/4fa430e6-55ba-4cb9-8311-daa8f57e1db7/application", "externalId" : "4fa430e6-55ba-4cb9-8311-daa8f57e1db7", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Colombia", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Colombia", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Team leadership", "Performance management", "Customer support" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer Success, Team Leadership, Support Operations", "majorSkillsList" : [ "Customer Success", "Team Leadership", "Support Operations" ], "coreResponsibilities" : "Lead from the floor, Coach with intention, Drive consistent performance, Ensure customers receive timely, empathetic, and high-quality support, Execute Tier support, Coach agents in real time, Reinforce expectations, Monitor performance, Make decisions without constant direction, Deliver feedback that drives change", "domainKnowledge" : "Restaurant industry; Local business software", "domainList" : [ "restaurant-industry", "local-business-software" ], "domainSpecificKnowledge" : [ "Restaurant industry", "Local business software" ], "toolProficiency" : [ "Salesforce", "Talkdesk", "Intercom" ], "communicationSkills" : "Deliver feedback", "problemSolvingSkills" : "Rapid course correction; Troubleshooting", "outcomesObjectives" : "Ensure customers receive timely, empathetic, and high-quality support", "qualificationsBasic" : "People-first, execution-obsessed leader, Lead from the floor, Coach with intention, Drive consistent performance, Daily presence, Clear standards, Rapid course correction, Ensure customers receive timely, empathetic, and high-quality support, Day-to-day execution of Tier support, Coach agents in real time, Reinforce expectations, Monitor performance, Make decisions without constant direction, Clear, direct, and empathetic communicator, Deliver feedback that drives change, Calm, structured leader, Experience with support tooling", "qualificationsPreferred" : "Spanish/English bilingual fluency is a plus, Restaurant, hospitality, or marketplace support experience is a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → https://www.owner.com/c Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com http://Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! About Owner.com http://owner.com/ Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → https://www.owner.com/c Our traction Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we are looking for you We’re looking for a people-first, execution-obsessed Tier I Support Team Lead to lead from the floor, coach with intention, and drive consistent performance across our frontline Support team. This role is not about passive management. It’s about daily presence, clear standards, strong coaching, and rapid course correction to ensure customers receive timely, empathetic, and high-quality support—every interaction, every day. The Tier I Support Team Lead is responsible for the day-to-day execution of Tier I support. You will coach agents in real time, reinforce expectations, monitor performance against clear metrics, and take action when standards are not being met. You’ll work closely with other Team Leads, the Support Manager, and QA to ensure alignment, coverage, and consistency across the org. This role is 100% remote and may be based in LATAM - Colombia, Mexico or Costa Rica. The Impact You’ll Have - Lead and develop frontline agents - Own coaching and development for a pod of Tier I agents through structured 1:1s, live call/chat coaching, and timely feedback - Build confidence and capability while holding a high bar for performance, ownership, and customer experience - Identify skill vs. will gaps and address them directly through coaching or performance management - Own quality, accuracy, and consistency - Reinforce SOPs, workflows, and decision frameworks consistently - Partner with QA to calibrate expectations, address trends, and translate QA insights into clear coaching actions - Ensure tone, accuracy, and adherence meet expectations—not just CSAT - Drive daily execution and results - Actively monitor SLA, productivity, schedule adherence, attendance, and CSAT - Stay close to the floor to identify risks early and intervene quickly - Escalate issues appropriately while maintaining strong Tier I → Tier II handoffs - Build a culture of accountability and support - Create an environment where expectations are clear, feedback is frequent, and performance is owned - Balance empathy with accountability—agents feel supported and responsible for results - Reinforce behaviors that align with our values and customer standards - Enable scale and operational improvement - Surface gaps in training, documentation, tooling, or process - Partner with leadership to continuously improve how Tier I support operates at scale - Help agents progress toward mastery-level performance and future growth opportunities Who You’ll Work With - Report to: Support Team Manager - Coach daily: Tier I Support Agents through 1:1s, feedback, and performance management - Partner with: Other Tier I Team Leads to ensure coverage, consistency, and alignment - Collaborate with: Tier II Team Lead to improve escalation quality and handoffs - Work closely with: QA Analyst on calibration, trends, and targeted coaching initiatives What We’re Looking For - 3–6 years of experience in customer support, ideally in a high-volume SaaS or marketplace environment - 1–2 years in a leadership, senior agent, SME, or acting lead role with direct coaching responsibility - Strong passion for coaching and developing others—paired with comfort holding firm performance standards - Proven ability to manage day-to-day performance across SLA, productivity, attendance, and quality - Ability to diagnose performance issues (skill, behavior, clarity, or effort) and respond decisively - Highly organized, proactive, and comfortable making decisions without constant direction - Clear, direct, and empathetic communicator—able to deliver feedback that drives change - Experience with support tooling (Salesforce, Talkdesk, Intercom, or similar CRM/telephony platforms) - Calm, structured leader in fast-paced, high-volume environments - Spanish/English bilingual fluency is a strong plus - Restaurant, hospitality, or marketplace support experience is a plus Pay & Benefits - The estimated base salary range for this role is $30k USD - Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Interview Process - Recruiter Screen — 30-minute video call to align on your background, what you're looking for, and answer any early questions. - Hiring Manager Screen — 30-minute video interview to go deeper on your experience and how you work. - Full Interview Round — 45-minute interview with our Support Manager to dive deeper into your leadership experience and background. - Final Round — 30-minute video conversation with a senior leadership member. \uD83D\uDEA9 Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as \"phishing\" or “spam” and do not respond. Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as \"phishing\" or “spam” and do not respond.", "summaryDescription" : "Tier Support Team Lead at Owner. Skills: Customer Success, Team Leadership, Support Operations. Lead from the floor. 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We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at Lorain Preparatory Academy! Celebrating over 15 years of serving the Lorain community, the award-winning, public charter school offers a highly individualized college prep education to EK-8th grade students. Lorain Preparatory Academy has a strong and active learning community led by dedicated, veteran staff. Lorain Preparatory Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The salary range for this position is $41,500 - 51,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. #INDMS", "summaryDescription" : "5th/6th Social Studies Teacher at ACCEL Schools. 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Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Perks Include: 1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you. 2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career. 3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications: • Dedication to delivering exceptional customer service experiences. • Strong communication and interpersonal skills. • Ability to lead and inspire teams to achieve outstanding results. • Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you’re ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don’t miss out on this chance to prioritize both your personal and professional aspirations. 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Today, AnyDesk builds a platform technology to reinvent the internet. Join us in shaping the future of software technology! This is a fixed-term position with the potential for extension. What we are looking for: To support our mission, we are seeking a motivated and strategic individual to step into the role of a Team Lead for our Customer Loyalty and Growth team in Lisbon. This position is pivotal in driving retention, growth, and performance within the EMEA region. As both an individual contributor and a team leader, the ideal candidate will balance a high-value portfolio while supporting their team’s success through mentorship, performance management, and execution of initiatives. Manage a high-value, low-logo-count portfolio with a strong focus on retention and expansion. Oversee the performance of the regional team, driving retention and expansion metrics. Provide training, coaching, and mentorship to individual contributors to achieve monthly and quarterly goals. Directly responsible for the retention and expansion performance of both the individual portfolio and the regional team. Conduct regular one-on-ones, ensuring clear communication, feedback, and development opportunities that will result in NRR growth. Serve as the first point of approval for discounts and escalations, adhering to predetermined thresholds and ensuring alignment with company policies. Deliver reports, and high-level monthly summaries, on retention, expansion, and team performance. Identify trends, bottlenecks, and areas for improvement. Collaborate with management to execute company-driven initiatives efficiently across the team. Align team objectives with organizational goals to ensure consistency and success. Basic Qualifications: Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal Easy to work with Sense of urgency Strong time management and task prioritization skills to balance personal portfolio responsibilities with team leadership duties Exceptional communication and people management skills to motivate and guide the team Strategic thinking with a focus on aligning team performance with organizational goals Excellent written and verbal communication skills in English are mandatory; any other languages are a plus Preferred Skills and Experience: Experience in managing customer retention and growth, as well as demonstrated success in mentoring and leading teams Proactive, strategic, and adaptable, with the ability to manage multiple priorities effectively Detail-oriented and capable of big-picture thinking, ensuring both individual and team success Analytical mindset with the ability to use data to inform decision-making and drive performance improvements Self-motivated, goal-oriented, and capable of thriving in a fast-paced, results-driven environment Are you ready for exciting tasks in an agile work environment with a both professional and collegial atmosphere? Apply now! Your contact person is Sandro Silveira Carvalho, Talent Acquisition Specialist. AnyDesk is an equal opportunities employer. We want to give our employees room to grow, create a fun atmosphere to work in, and offer you the opportunity to produce the most creative, most daring, most exceptional results of your career. That’s exactly why we’re looking for people who enrich us. We do not care about age, gender, sexual orientation, disability, civil status, religion, or ethnicity. We consider all equal and provide equal opportunity to all. Privacy Policy of AnyDesk", "summaryDescription" : "Team Lead Customer Loyalty and Growth (m/f/d) at AnyDesk. Skills: Customer loyalty, Customer growth, Team leadership. Manage high-value portfolio. 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Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Perks Include: 1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you. 2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career. 3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications: • Dedication to delivering exceptional customer service experiences. • Strong communication and interpersonal skills. • Ability to lead and inspire teams to achieve outstanding results. • Desire to pursue professional growth and development while maintaining a healthy work-life balance. 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Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Perks Include: 1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you. 2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career. 3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications: • Dedication to delivering exceptional customer service experiences. • Strong communication and interpersonal skills. • Ability to lead and inspire teams to achieve outstanding results. • Desire to pursue professional growth and development while maintaining a healthy work-life balance. If you’re ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership. Don’t miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career! *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)", "summaryDescription" : "Client Service Leadership at Global Elite Empire Consultants", "postedDate" : "2026-06-15T13:21:37.609", "createdAt" : "2026-06-15T13:21:37.609", "lastUpdated" : "2026-06-16T15:23:10.058", "ingestTimestamp" : "2026-06-16T03:25:10.754", "mongoId" : "6a307f3bf292fd229c0569e1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 185000, "salaryAnnualMax" : 275000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Lead", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.85 }, { "id" : "6a306434f292fd229cfa0a9e", "title" : "FTZ Support Engineer Team lead", "company" : "QAD, Inc.", "industry" : "Computer Software", "salary" : { "min" : 145000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead FTZ Support Engineer Team Lead in Houston, United States, adjusted for the SaaS industry and company size." }, "location" : "Houston, TX, United States", "locations" : [ "Houston", "TX", "United States" ], "timestamp" : "2026-06-16T08:32:33.186", "fingerprint" : "292f825be389fc84c1d52fce90033b4af0738559de92b52f1c405c029591bc4e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/QADInc/744000132258427-ftz-support-engineer-team-lead-", "externalId" : "744000132258427", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. This role is on-site in Miami's Brickell district. The selected candidate must have full work authorization already in effect in the U.S. No Visa sponsorship available. We are seeking a highly specialized FTZ Support Engineer/Team Lead to serve as the primary FTZ Support Team Lead and Tier 2 escalation point for QAD FTZ software. This is a critical \"player-coach\" role that bridges the gap between software troubleshooting and FTZ rules and regulations e. Reporting directly to the Director of Supply Chain Support, you will serve as the subject matter expert (SME) for Customs compliance and the operational gatekeeper, coordinating with our Engineering team.. You will lead and upskill our FTZ Tier 1 support agents. Key Responsibilities: * Engineering Escalation Gatekeeper (Tier 2): Intercept and triage complex compliance tickets (e.g., ABI rejections, HTS logic errors, missing MPF calculations) to significantly reduce Engineering escalations. Translate CBP response codes into actionable data fixes for the customer rather than passing them to Development. * FTZ Team Leadership & Upskilling: Manage, mentor, and train our frontline FTZ Support Agents on all aspects of FTZ ICRS utilization. Develop playbooks to empower the team to resolve E214 admission and 7501 entry workflow confusion on the first touch, expanding overall team capacity. * Product Management Liaison: Partner closely with FTZ Product and Engineering leadership as the internal SME. Provide real-world Customs and broker feedback to help shape the FTZ product roadmap, translating customer pain points into self-service tools and automation feature requests. * VIP Customer Escalation Management: Serve as the senior technical point of contact for Top FTZ enterprise accounts. ## Qualifications * 2+ years of direct experience in Foreign-Trade Zone (FTZ) operations, preferably administering a zone using QAD FTZ software (Formerly SmartZone). * Knowledge of how FTZ software interacts and relates to the Automated Commercial Environment (ACE) and the Automated Broker Interface (ABI). * Deep operational understanding and experience in processing FTZ transactions, from CBP Form 214 admissions through shipments from the Zone, including CBP Forms 7512, 3461, and 7501. * Experience with understanding required reporting, CBP, and PGA interaction when operating an FTZ. Technical & SaaS Troubleshooting: * Strong understanding of how software, specifically FTZ software, uses integration to process transactions. The ability to troubleshoot and review integration files is a strong plus. Leadership & Soft Skills: * Previous experience leading or mentoring, ideally in a globally distributed environment. * Exceptional stakeholder management skills; ability to confidently navigate high-pressure situations with enterprise FTZ operators and internal executive leadership. * Ability to understand how issues should be triaged based on how they affect customer’s operations and compliance. ## Additional Information * Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. * Opportunity to join a growing business, launching into its next phase of expansion and transformation. * Collaborative culture of smart and hard-working people who support one another to get the job done. * An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. * Compensation packages based on experience and desired skill set COMPENSATION PACKAGE: * Base Pay Range: $100,000.00 - $125,000.00 USD Annual. * Bonus: Eligible for an annual company performance bonus. * Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity * This position is also eligible for an annual company performance bonus * U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs About QAD: [QAD](https://www.qad.com/) | [Redzone](https://rzsoftware.com/) is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with [Champion Pace](https://www.qad.com/champion-pace), achieving measurable productivity, resilience, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote", "summaryDescription" : "FTZ Support Engineer Team lead at QAD, Inc.", "postedDate" : "2026-06-15T18:07:38.000", "createdAt" : "2026-06-15T23:52:46.655", "lastUpdated" : "2026-06-16T08:32:33.186", "ingestTimestamp" : "2026-06-15T23:52:46.655", "mongoId" : "6a306434f292fd229cfa0a9e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306a2df292fd229cfcb6f3", "title" : "FTZ Support Engineer Team lead", "company" : "QAD, Inc.", "industry" : "Computer Software", "salary" : { "min" : 145000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead FTZ Support Engineer Team Lead in Houston, United States, adjusted for the SaaS industry and company size." }, "location" : "Houston, TX, United States", "locations" : [ "Houston", "TX", "United States" ], "timestamp" : "2026-06-16T09:32:49.474", "fingerprint" : "3b3158167eba1e511e664f1c514590dfee4cf00c04d0e6034e319e092e9394c0", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/QADInc/744000132258427-ftz-support-engineer-team-lead-", "externalId" : "744000132258427", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "QAD is building a world-class SaaS company, and we are growing. 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Key Responsibilities: * Engineering Escalation Gatekeeper (Tier 2): Intercept and triage complex compliance tickets (e.g., ABI rejections, HTS logic errors, missing MPF calculations) to significantly reduce Engineering escalations. Translate CBP response codes into actionable data fixes for the customer rather than passing them to Development. * FTZ Team Leadership & Upskilling: Manage, mentor, and train our frontline FTZ Support Agents on all aspects of FTZ ICRS utilization. Develop playbooks to empower the team to resolve E214 admission and 7501 entry workflow confusion on the first touch, expanding overall team capacity. * Product Management Liaison: Partner closely with FTZ Product and Engineering leadership as the internal SME. Provide real-world Customs and broker feedback to help shape the FTZ product roadmap, translating customer pain points into self-service tools and automation feature requests. * VIP Customer Escalation Management: Serve as the senior technical point of contact for Top FTZ enterprise accounts. ## Qualifications * 2+ years of direct experience in Foreign-Trade Zone (FTZ) operations, preferably administering a zone using QAD FTZ software (Formerly SmartZone). * Knowledge of how FTZ software interacts and relates to the Automated Commercial Environment (ACE) and the Automated Broker Interface (ABI). * Deep operational understanding and experience in processing FTZ transactions, from CBP Form 214 admissions through shipments from the Zone, including CBP Forms 7512, 3461, and 7501. * Experience with understanding required reporting, CBP, and PGA interaction when operating an FTZ. Technical & SaaS Troubleshooting: * Strong understanding of how software, specifically FTZ software, uses integration to process transactions. The ability to troubleshoot and review integration files is a strong plus. Leadership & Soft Skills: * Previous experience leading or mentoring, ideally in a globally distributed environment. * Exceptional stakeholder management skills; ability to confidently navigate high-pressure situations with enterprise FTZ operators and internal executive leadership. * Ability to understand how issues should be triaged based on how they affect customer’s operations and compliance. ## Additional Information * Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. * Opportunity to join a growing business, launching into its next phase of expansion and transformation. * Collaborative culture of smart and hard-working people who support one another to get the job done. * An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. * Compensation packages based on experience and desired skill set COMPENSATION PACKAGE: * Base Pay Range: $100,000.00 - $125,000.00 USD Annual. * Bonus: Eligible for an annual company performance bonus. * Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity * This position is also eligible for an annual company performance bonus * U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs About QAD: [QAD](https://www.qad.com/) | [Redzone](https://rzsoftware.com/) is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with [Champion Pace](https://www.qad.com/champion-pace), achieving measurable productivity, resilience, and growth in just 90 days. QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work. 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