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operational reports, Identify trends in reports, Identify risks in reports, Identify opportunities in reports, Support decision-making through research, Support decision-making through documentation, Support decision-making through analysis, Identify workflow inefficiencies, Identify workflow improvement opportunities, Create SOPs, Maintain SOPs, Create process documentation, Maintain process documentation, Create operational playbooks, Maintain operational playbooks, Assist with system implementation, Assist with tool implementation, Assist with operational improvement implementation, Standardize recurring processes across businesses, Ensure effective information flow between teams, Ensure effective communication flow between teams, Research and recommend productivity tools, Research and recommend efficiency tools, Assist with AI implementation, Assist with automation solution implementation, Document workflows, Support technology adoption initiatives, Identify opportunities to streamline repetitive tasks, Identify opportunities to streamline manual processes, Support initiatives across multiple businesses, Coordinate with vendors, Coordinate with partners, Coordinate with consultants, Coordinate with service providers, Assist with operational reporting, Assist with project reporting", "teamCollaboration" : "Cross-functional teams; Internal stakeholders; External stakeholders; Multiple businesses", "projectManagementSkills" : [ "Project management", "Agile", "Scrum", "Roadmap planning", "Kanban" ], "domainKnowledge" : "Retail operations; Hospitality operations; Specialty services; Community ventures; Business portfolio management", "domainList" : [ "retail-operations", "hospitality-operations", "specialty-services", "community-ventures", "business-portfolio-management" ], "domainSpecificKnowledge" : [ "Retail operations", "Hospitality operations", "Specialty services", "Community ventures", "Business portfolio management" ], "toolProficiency" : [ "Google 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improvements; Support new business initiatives; Provide organized recommendations; Improve workflows; Standardize recurring processes; Ensure effective information flow; Ensure effective communication flow; Improve productivity; Improve efficiency; Streamline repetitive tasks; Streamline manual processes; Improve operations; Implement systems; Support business growth", "qualificationsBasic" : "4+ years of experience in operations, project management, executive support, business operations, or similar, Exceptional written and verbal English communication skills, Organizational and time management abilities, Demonstrated ability to manage multiple priorities simultaneously, Problem-solving, research, and analytical skills, High level of accountability and ownership, Ability to work independently and proactively identify solutions, Proficiency with Google Workspace, Microsoft Office, and modern collaboration tools", "qualificationsPreferred" : "Experience supporting founders, executives, or business owners, Experience working in entrepreneurial, startup, or small business environments, Experience creating SOPs and operational documentation, Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar platforms, Exposure to vendor management, procurement, operations, or process improvement, Experience coordinating multiple projects across different departments or business units", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier. At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month. Think of us as your personal talent agent — and good luck with the application! \uD83D\uDE0A Please note: To ensure we find the best technical fit, our process will have a practical skills assessment prior to interviews. ABOUT TOP SHELF COLLECTIVE Top Shelf Collective is a family of locally owned businesses based in Jackson Hole, Wyoming. The organization operates a diverse portfolio of companies, including The Liquor Store & Wine Loft of Jackson Hole, Jackson Hole Marketplace, The Vault of Jackson Hole, Jackson Hole Gift Baskets, Jackson Hole Wine Club, and Jackson Hole Connection. Led by entrepreneur Stephan Abrams, Top Shelf Collective is built on a commitment to customer service, community involvement, operational excellence, and continuous improvement. With businesses spanning retail, hospitality, specialty services, and community-focused ventures, the organization is focused on creating exceptional experiences while continuing to grow and evolve. ROLE OVERVIEW The Chief of Staff serves as a trusted operational partner to the CEO, helping manage priorities, execute projects, improve business processes, and ensure important initiatives move forward. This role sits at the intersection of executive support, operations, project management, business analysis, and process improvement. The Chief of Staff will work directly with the CEO across multiple businesses and initiatives, helping create structure, improve efficiency, and remove operational bottlenecks. This is a highly dynamic role requiring strong business judgment, exceptional organization, proactive communication, and the ability to independently drive work forward with minimal oversight. The ideal candidate is resourceful, curious, highly accountable, and thrives in fast-moving environments where priorities can shift quickly. KEY RESPONSIBILITIES Executive Operations & Support Manage executive communications, inbox organization, and follow-up actions. Coordinate calendars, meetings, appointments, and recurring priorities. Prepare meeting summaries, reports, and internal documentation. Help prioritize competing requests and ensure key initiatives remain on track. Serve as a trusted operational partner to the CEO across multiple areas of the business. Project Management & Special Initiatives Coordinate and manage projects from planning through execution. Track deliverables, deadlines, action items, and stakeholder responsibilities. Follow up with internal and external stakeholders to ensure progress. Support implementation of strategic initiatives and operational improvements. Assist with new business initiatives, research projects, and special assignments. Research & Business Analysis Conduct research on vendors, products, services, technology solutions, and business opportunities. Gather information and provide organized recommendations to leadership. Assist with vendor evaluations, RFP creation, and solution comparisons. Analyze operational reports and identify trends, risks, or opportunities. Support decision-making through research, documentation, and analysis. Operations & Process Improvement Identify inefficiencies and opportunities to improve workflows. Create and maintain SOPs, process documentation, and operational playbooks. Assist with implementation of systems, tools, and operational improvements. Help standardize recurring processes across multiple businesses. Ensure information and communication flow effectively between teams. Technology & AI Enablement Research and recommend tools that improve productivity and efficiency. Assist with implementation of AI and automation solutions. Document workflows and support technology adoption initiatives. Help identify opportunities to streamline repetitive tasks and manual processes. Cross-Functional Business Support Support initiatives across multiple businesses within the Top Shelf Collective portfolio. Coordinate with vendors, partners, consultants, and service providers. Assist with operational reporting, project tracking, and administrative workflows. Take ownership of recurring responsibilities and continuously improve them over time. REQUIRED QUALIFICATIONS 4+ years of experience in operations, project management, executive support, business operations, or a similar role. Exceptional written and verbal English communication skills. Strong organizational and time management abilities. Demonstrated ability to manage multiple priorities simultaneously. Strong problem-solving, research, and analytical skills. High level of accountability and ownership. Ability to work independently and proactively identify solutions. Proficiency with Google Workspace, Microsoft Office, and modern collaboration tools. PREFERRED QUALIFICATIONS Experience supporting founders, executives, or business owners. Experience working in entrepreneurial, startup, or small business environments. Experience creating SOPs and operational documentation. Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar platforms. Exposure to vendor management, procurement, operations, or process improvement. Experience coordinating multiple projects across different departments or business units. IDEAL CANDIDATE PROFILE Proactive and highly resourceful. Naturally curious with a strong desire to learn. Comfortable operating in ambiguity and figuring things out independently. Strong attention to detail and follow-through. Excellent communicator who keeps stakeholders informed and aligned. Able to balance strategic thinking with hands-on execution. Process-oriented while remaining flexible and adaptable. Takes ownership of outcomes rather than simply completing assigned tasks. Excited by the opportunity to work directly with a business owner and support multiple projects. growing businesses. COMPENSATION & BENEFITS Environment: Work directly with the CEO of a growing portfolio of locally owned businesses and gain exposure to a wide variety of business operations, projects, and leadership initiatives. 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With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our Care Professionals to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support. Mornings 8 am to 12 pm Are you looking for something to do once you have dropped the kids off at school and have a few hours to spare in the morning. How about spending your time giving back to your local community by supporting vulnerable adults in your local area! We are looking for a Care professional, with a compassionate heart who wants to make a true difference in the quality of life of our clients to join our team in Kensington and Chelsea. As a Caregiver, you will be able to provide an environment where our clients can live as independently as possible in their own homes with your support. Responsibilities may include: * Companionship * Accompanying your client to appointments or a visit to the shops * Meal preparation and light housework * Building strong professional relationships * Assistance with personal care and taking medications * Daily exercise * Support clients to get ready for the day What does being a Caregiver involve? * Minimum 1-hour visits * Shadowing before care starts with trainned care professional * Introductions to all new clients * Caregivers matched clients based on hobbies and interests. * Visiting the same Clients for continuity of care and to allow you to build meaningful relationships Caregiver benefits: * Award-winning training * Pay rates Min £13.50 up to £14.00 * Holiday pay/ Bank holiday rates * Travel expenses paid between clients * Full learning and development programs (NVQ qualifications) * Rewards scheme and Employee support line * Care assistant social events * Home Instead Benefits * Refer a friend scheme to earn up to £100 * Blue light card discount ## Additional Information As a Care Professional, you will receive industry leading training, great rates of pay and excellent support. 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Responsibilities may include: * Companionship * Accompanying your client to appointments or a visit to the shops * Meal preparation and light housework * Building strong professional relationships * Assistance with personal care and taking medications * Daily exercise * Support clients to get ready for the day What does being a Caregiver involve? * Minimum 1-hour visits * Shadowing before care starts with trainned care professional * Introductions to all new clients * Caregivers matched clients based on hobbies and interests. * Visiting the same Clients for continuity of care and to allow you to build meaningful relationships Caregiver benefits: * Award-winning training * Pay rates Min £13.50 up to £14.00 * Holiday pay/ Bank holiday rates * Travel expenses paid between clients * Full learning and development programs (NVQ qualifications) * Rewards scheme and Employee support line * Care assistant social events * Home Instead Benefits * Refer a friend scheme to earn up to £100 * Blue light card discount ## Additional Information As a Care Professional, you will receive industry leading training, great rates of pay and excellent support. If you're looking for work which is extremely rewarding and satisfactory and have a high-degree of flexibility to meet our clients' needs, we would love to hear from you. Please click on 'I'm Interested' or alternatively, contact us on 0207 938 4111 We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.", "summaryDescription" : "Care Professional/Care Assistant at Home Instead. Skills: Companionship, Client support, Personal care. Provide companionship. Accompany client to appointments", "postedDate" : "2026-06-15T11:21:45.000", "createdAt" : "2026-06-15T21:56:48.850", "lastUpdated" : "2026-06-16T07:12:26.073", "ingestTimestamp" : "2026-06-15T21:56:48.850", "mongoId" : "6a305383f292fd229cf13364", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Meal preparation", "Light housework", "Personal care", "Medication assistance", "Daily exercise", "Companionship", "Client support", "Care coordination", "Non-medical care", "Elderly care" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2c91ae74d8ee00a0983cbf", "title" : "Head of Customer Care", "company" : "Capital on Tap", "industry" : "FinTech", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Head of Customer Care in FinTech in Manchester, UK, adjusted for seniority and company size." }, "location" : "Manchester, England, United Kingdom", "locations" : [ "Manchester", "England", "United Kingdom" ], "timestamp" : "2026-06-16T06:02:03.393", "fingerprint" : "e8add2eddb8d87fb826cd6814e7e36613c531cdff905db874956787c9f9c46e1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/capitalontap/jobs/8588534002", "externalId" : "8588534002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Customer operations", "Complaints handling", "Payment operations", "Vulnerable customer strategy" ], "hardSkillsList" : [ "FCA Consumer Duty", "DISP rules", "Vulnerability guidance" ], "hardSkills" : [ { "name" : "FCA Consumer Duty", "level" : "intermediate" }, { "name" : "DISP rules", "level" : "intermediate" }, { "name" : "Vulnerability guidance", "level" : "intermediate" } ], "majorSkills" : "Customer Care, Complaints Management, Payment Operations", "majorSkillsList" : [ "Customer Care", "Complaints Management", "Payment Operations" ], "coreResponsibilities" : "Build and lead a high-performing team, Champion engagement, recognition, and team development, Develop, own, and embed a best-in-class vulnerable customer, Act as the internal subject matter expert on, Provide guidance to business stakeholders, Influence product and process design, Lead end-to-end complaints handling, Ensure timely, fair, and well-evidenced resolutions, Oversee the payment operations function, Ensure customer payment queries, disputes, and processing issues, Drive operational excellence by leveraging technology, Streamline processes, Enhance the customer experience", "teamCollaboration" : "Work with senior stakeholders; Work with regulatory counterparts", "domainKnowledge" : "Regulated financial services; FCA Consumer Duty; DISP complaints-handling rules; Vulnerability guidance", "domainList" : [ "regulated-financial-services", "fca-consumer-duty", "disp-complaints-handling-rules", "vulnerability-guidance" ], "domainSpecificKnowledge" : [ "Regulated financial services", "FCA Consumer Duty", "DISP complaints-handling rules", "Vulnerability guidance" ], "communicationSkills" : "Excellent communicator; Influencer", "continuousLearning" : "Professional development; Annual Learning and Wellbeing Budget", "innovationCreativity" : "Pilot new ideas fast; Scale quickly", "problemSolvingSkills" : "Interpret complex data; Identify root causes; Implement evidence-based decisions", "outcomesObjectives" : "Deliver good outcomes for customers", "qualificationsBasic" : "Significant experience in customer operations, Expertise in complaints, Expertise in vulnerability, Expertise in payment operations, Deep understanding of FCA Consumer Duty, Deep understanding of DISP complaints-handling rules, Deep understanding of vulnerability guidance (FG21/1), Proven track record of building high-performing teams, Analytical skills", "qualificationsPreferred" : "Experience in regulated financial services environment", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We’re Capital on Tap \uD83D\uDC4B \uD83D\uDCB3 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. 1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! \uD83D\uDCCD Manchester | \uD83C\uDFE2 3 days per week in office Customer Care/Customer Operations \uD83D\uDE80 Customer Care is a brand new team for us, and you’ll be the first hire! You’ll look after vulnerable customer strategy, shape and define how we deliver good outcomes for customers with additional needs as well as leading end to end complaints management and payment operations. What You’ll Be Doing \uD83D\uDDC3️ Build and lead a high-performing team across all three areas, with a focus on professional development, engagement, and a culture of accountability. Champion engagement, recognition, and team development to foster connection, alignment, and a shared sense of purpose. Develop, own, and embed a best-in-class vulnerable customer strategy across Capital on Tap. Act as the internal subject matter expert on vulnerability, providing guidance to business stakeholders and influencing product and process design. Lead end-to-end complaints handling, ensuring timely, fair, and well-evidenced resolutions in line with regulatory requirements. Oversee the payment operations function, ensuring customer payment queries, disputes, and processing issues are resolved efficiently and accurately. Drive operational excellence by leveraging technology to streamline processes and enhance the customer experience. Our Values & Culture \uD83C\uDF1E Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly. Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage. Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard. Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done. Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback. We’re Looking For \uD83D\uDD0E A senior leader with significant experience in customer operations within a regulated financial services environment, with specific expertise in complaints, vulnerability, and payment operations. A deep understanding of FCA Consumer Duty, DISP complaints-handling rules, and vulnerability guidance (FG21/1). A proven track record of building and leading high-performing teams in a fast-paced, dynamic environment. Strong analytical skills with the ability to interpret complex data, identify root causes, and implement evidence-based decisions. An excellent communicator and influencer, comfortable working with senior stakeholders and regulatory counterparts. Interview Process \uD83E\uDD1D Stage 1: 30 minutes with a Talent Partner Stage 2: 60 minutes with the Customer Operations Director Stage 3: 60 minutes with our Lead People Partner and another Head of Stage 4: Good To Great interview with a member of our C-Suite Diversity & Inclusion \uD83C\uDF08 We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: \uD83C\uDFE5 Private Healthcare including dental and opticians services through Vitality ✈️ Worldwide travel insurance through Vitality \uD83C\uDF81 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) \uD83D\uDC5B Salary Sacrifice Pension Scheme up to 7% match \uD83D\uDE98 Octopus EV Salary Sacrifice Scheme \uD83C\uDFD6️ 28 days holiday (plus bank holidays) \uD83D\uDCD6 Annual Learning and Wellbeing Budget \uD83D\uDC6A Enhanced Parental Leave \uD83D\uDEB2 Cycle to Work Scheme \uD83D\uDE82 Season Ticket Loan \uD83D\uDCAC 6 free therapy sessions per year \uD83D\uDC36 Dog Friendly Offices \uD83C\uDF6B Free drinks and snacks in our offices Check out more of our benefits, values and mission here. Other Info \uD83D\uDC4DCheck out our ‘Top Tips’ for interviewing. ✔️Keep updated on new job opportunities by following us on Linkedin. \uD83D\uDCE7Email careers@capitalontap.com if you have any questions. Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)", "summaryDescription" : "Head of Customer Care at Capital on Tap. Skills: Customer Care, Complaints Management, Payment Operations. Build and lead a high-performing team. Champion engagement, recognition, and team development", "postedDate" : "2026-06-14T19:11:55.339", "createdAt" : "2026-06-14T19:11:55.339", "lastUpdated" : "2026-06-16T06:02:03.393", "ingestTimestamp" : "2026-06-14T19:11:55.339", "mongoId" : "6a2c91ae74d8ee00a0983cbf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "FCA Consumer Duty", "DISP rules", "Vulnerability guidance", "Customer Care", "Complaints Management", "Payment Operations", "Customer operations", "Complaints handling", "Payment operations", "Vulnerable customer strategy", "Regulated financial services", "DISP complaints-handling rules" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a24e73a74d8ee00a00242ca", "title" : "Linkage to care specialist", "company" : "Total Healthcare Company", "industry" : "Healthcare", "salary" : { "min" : 62500.0, "max" : 87500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Linkage to Care Specialist in Baltimore, United States, adjusted for the healthcare industry and company size." }, "location" : "Baltimore, US", "locations" : [ "Baltimore", "US" ], "timestamp" : "2026-06-15T09:36:09.033", "fingerprint" : "f5edd4cfd6404e9f431e6954fd6b422ff7aa8433ade6180237acf9353883b9f6", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://city-of-baltimore-mayor-s-office-of-employment-development.breezy.hr/p/ef199b6f6cac-linkage-to-care-specialist-total-healthcare", "externalId" : "ef199b6f6cac", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Baltimore", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.2908816,-76.6107590" } ], "locationText" : "Baltimore, Maryland, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer Success", "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization" ], "hardSkillsList" : [ "HIV/AIDS testing", "Hepatitis C testing" ], "hardSkills" : [ { "name" : "HIV/AIDS testing", "level" : "intermediate" }, { "name" : "Hepatitis C testing", "level" : "intermediate" } ], "majorSkills" : "Patient navigation, Access to services, Supportive services", "majorSkillsList" : [ "Patient navigation", "Access to services", "Supportive services" ], "coreResponsibilities" : "Facilitate access to medical services, Facilitate access to supportive services, Navigate patients, Perform testing, Overcome barriers to care", "domainKnowledge" : "HIV/AIDS; Hepatitis C", "domainList" : [ "hiv-aids", "hepatitis-c" ], "domainSpecificKnowledge" : [ "HIV/AIDS", "Hepatitis C" ], "qualificationsBasic" : "Patient navigation experience, Testing experience, Overcoming barriers to care experience", "rawDescription" : "A Linkage to Care Specialist at Total Health Care facilitates access to medical and supportive services for vulnerable populations, particularly individuals newly diagnosed with or at high risk for HIV/AIDS and Hepatitis C. They focus on patient navigation, testing, and overcoming barriers to care", "summaryDescription" : "Linkage to care specialist at Total Healthcare Company. Skills: Patient navigation, Access to services, Supportive services. Facilitate access to medical services. Facilitate access to supportive services", "createdAt" : "2026-06-14T05:25:41.574", "lastUpdated" : "2026-06-15T09:36:09.033", "ingestTimestamp" : "2026-06-14T05:25:41.574", "mongoId" : "6a24e73a74d8ee00a00242ca", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 62500, "salaryAnnualMax" : 87500, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "HIV/AIDS testing", "Hepatitis C testing", "Patient navigation", "Access to services", "Supportive services", "Customer Success", "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization", "HIV/AIDS", "Hepatitis C" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30975cf292fd229c0dbddd", "title" : "Care Coordinator", "company" : "Tuesday Health", "industry" : "Healthcare", "salary" : { "min" : 58000.0, "max" : 82000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Care Coordinator in the Healthcare industry in Ohio, adjusted for remote work and company size." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T12:51:53.128", "fingerprint" : "ef4aee4cefcfc432a2b643dec1621ea6e72b755ec64813c48b64b0b6a245b4bf", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tuesdayhealth/jobs/4286873009", "externalId" : "4286873009", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Ohio", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Ohio, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "coreResponsibilities" : "Manage patient caseload, Coordinate care plans, Facilitate patient access to services, Provide patient education, Advocate for patient needs, Collaborate with healthcare providers, Maintain patient records, Ensure patient satisfaction", "teamCollaboration" : "Healthcare providers; Patient support teams", "domainKnowledge" : "Healthcare services; Patient advocacy; Care coordination", "domainList" : [ "healthcare-services", "patient-advocacy", "care-coordination" ], "domainSpecificKnowledge" : [ "Healthcare services", "Patient advocacy", "Care coordination" ], "communicationSkills" : "Patient education; Provider communication", "documentationSkills" : "Patient records", "outcomesObjectives" : "Improve patient outcomes; Enhance patient satisfaction; Ensure timely access to care", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Care Coordinator Location: Remote (must be located in Ohio) Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: Support scheduling for Complex Care Navigators Make patient reminder calls Facilitate collaboration with health plan care managers Ensure proper documentation of all patient contacts Support outreach and navigation teams with operational and non-clinical tasks Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved Identify and request necessary patient documentation from patients and community providers Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: High School Diploma / GED (or higher) Experience with escalated customer service issue resolution Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Microsoft Outlook (email and calendar management), Microsoft PowerPoint (ability to create and edit slides) – and proficiency in Microsoft Excel (ability to create, edit, and sort spreadsheets, basic analytical formulas (VLOOKUP, if) Phone/Fax system experience EMR experience Preferred Qualifications Associates Degree or higher Typing speed of 40+ WPM Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Skills: Operational and Technical Skills – Supports operational process improvement; understand market and optimizes clinician travel to home/facility visits; able to navigate clinical management system Customer Service – Puts the patient first and delivers a high level of customer service and professionalism in all interactions Interpersonal Skills – Focuses on solving conflict; listens to others; remains open to new ideas Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan Initiative – Solution-oriented, asks for and offers help when needed; generates suggestions for improving work and workflow What We Offer Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. Remote work with multiple onsite sessions each year to maximize collaboration and team building A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way Meaningful work each day; we care deeply about our mission, our patients, and each other Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.", "summaryDescription" : "Care Coordinator at Tuesday Health. Manage patient caseload. Coordinate care plans", "postedDate" : "2026-06-16T03:15:43.303", "createdAt" : "2026-06-16T03:15:43.303", "lastUpdated" : "2026-06-16T12:51:53.128", "ingestTimestamp" : "2026-06-16T03:15:43.303", "mongoId" : "6a30975cf292fd229c0dbddd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58000, "salaryAnnualMax" : 82000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Healthcare services", "Patient advocacy", "Care coordination" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305a81f292fd229cf51e4f", "title" : "Director of Memory Care Services", "industry" : "Healthcare", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Memory Care Services in Andover, United States, adjusted for seniority and healthcare industry." }, "location" : "Andover, MN", "locations" : [ "Andover, MN" ], "timestamp" : "2026-06-16T07:37:24.697", "fingerprint" : "12ddb30a30382e3f2da3a521165ab80ff80c15d9fe455f47294d932c814b6ddd", "source" : "jazzhr", "language" : "en", "externalId" : "wUsXKX9Foo", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Andover", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "45.2332985,-93.2913405" } ], "locationText" : "Andover, Minnesota, United States", "experienceLevel" : "Director", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Director of Memory Care Services", "createdAt" : "2026-06-15T22:23:43.155", "lastUpdated" : "2026-06-16T07:37:24.697", "ingestTimestamp" : "2026-06-15T22:23:43.155", "mongoId" : "6a305a81f292fd229cf51e4f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.9 }, { "id" : "6a3096d6f292fd229c0d6cdf", "title" : "Care Coordinator", "company" : "Spear Physical and Occupational Therapy", "industry" : "Care Coordinator", "salary" : { "min" : 18.0, "max" : 18.0, "currency" : "USD", "frequency" : "per-hour-wage" }, "location" : "New York, New York", "locations" : [ "New York, New York" ], "timestamp" : "2026-06-16T15:08:49.056", "fingerprint" : "fef021edeb58d5de79be5b0a4c60254039ebb086e7260f9df9f04167e3218cbb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/spear/f5bc3781-c298-400b-817e-c21d597bec2c/apply", "externalId" : "f5bc3781-c298-400b-817e-c21d597bec2c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Customer service", "Care coordination" ], "majorSkills" : "Patient care, Customer service", "majorSkillsList" : [ "Patient care", "Customer service" ], "coreResponsibilities" : "Support patient care, Make patients feel welcomed, Make patients feel valued, Control appointment flow, Respond to phone calls, Respond to emails, Guide patients through out-of-network experience, Greet patients with a smile, Execute 5-star customer service", "teamCollaboration" : "Collaborative spirit valued", "communicationSkills" : "Strong communication skills", "specialRequirements" : "Manual dexterity, Use computer keyboard, Hearing acuity, Visual acuity, Sit for extended periods, Stand for extended periods, Walk for extended periods, Occasionally lift 10 pounds", "outcomesObjectives" : "Respond within 2 hours; Respond within 24 hours", "qualificationsBasic" : "Previous customer service experience, Strong communication skills, Ability to multi-task, Willingness to grow", "qualificationsPreferred" : "BA. BS degree preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our W 75th street location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need. ## Qualifications Previous customer service experience.Someone who is hospitable, welcoming, and team-orientated.Strong communication skills and ability to multi-task.A strong attention to detail and willingness to grow.BA.BS degree preferred, not required. ## What We Offer We know that exceptional patient service can only be achieved when our team is well cared for.We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include: One Medical paid membership. Learn more at onemedical.com/businessMental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.Medical, Dental, Vision Benefits, Commuter FSA Plan.401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensationGenerous paid time including PTO, Floating Holidays, Company Holidays, Mental Health Commuter FSA Plans – pretax savings plans for travel to & from workEmployee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness.Company Events - Annual Summer Picnic and Holiday Awards Celebration  ## Physical Requirements Manual dexterity to manipulate office equipment and make written notations.Ability to use computer keyboard 90% of each workday.Hearing acuity to communicate over the telephone. Visual acuity to read information on computer screen.The ability to sit, stand, walk for extended periods of timeOccasionally lift 10 pounds floor to waist ## Additional Information #Spear Standard Package We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include:  Passion for the field hospitality and customer service.  Self-motivation and willingness to go above and beyond. Enjoyment of seeking out an opportunity to make an impact daily and connecting with people. A proactive, collaborative, team-oriented attitude because we don’t work in silos.  You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities. A resonance with our SPEAR-IT values:  Service  Passion  Empathy  Accountability  Respect  Impact  Teamwork  ABOUT US: Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com.", "summaryDescription" : "Care Coordinator at Spear Physical and Occupational Therapy. Skills: Patient care, Customer service. Support patient care. Make patients feel welcomed", "postedDate" : "2026-06-15T20:58:26.361", "createdAt" : "2026-06-15T20:58:26.361", "lastUpdated" : "2026-06-16T15:08:49.056", "ingestTimestamp" : "2026-06-16T03:26:04.013", "mongoId" : "6a3096d6f292fd229c0d6cdf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 18, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Patient care", "Customer service", "Care coordination" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3096d6f292fd229c0d6ce0", "title" : "Care Coordinator", "company" : "Spear Physical and Occupational Therapy", "industry" : "Care Coordinator", "salary" : { "min" : 18.0, "max" : 18.0, "currency" : "USD", "frequency" : "per-hour-wage" }, "location" : "New York, New York", "locations" : [ "New York, New York" ], "timestamp" : "2026-06-16T11:09:58.737", "fingerprint" : "75dc1eb957e7f5dbd7770756c5fcac5251246b68657ab1245c61d3998f27b7a0", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/spear/c547c022-a0d7-40d8-be67-51ea306a1fd4/apply", "externalId" : "c547c022-a0d7-40d8-be67-51ea306a1fd4", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Customer service", "Care coordination" ], "majorSkills" : "Patient care, Customer service", "majorSkillsList" : [ "Patient care", "Customer service" ], "coreResponsibilities" : "Support patient care, Make patients feel welcomed, Make patients feel valued, Control appointment flow, Respond to phone calls, Respond to emails, Guide patients through out-of-network experience, Greet all patients with a smile, Execute 5-star customer service", "teamCollaboration" : "Collaborative spirit valued", "domainKnowledge" : "Out-of-network experience", "domainList" : [ "out-of-network-experience" ], "domainSpecificKnowledge" : [ "Out-of-network experience" ], "specialRequirements" : "Manual dexterity, Use computer keyboard 90%, Hearing acuity, Visual acuity, Sit, stand, walk extended periods, Occasionally lift 10 pounds", "qualificationsBasic" : "Previous customer service experience, Strong communication skills, Ability to multi-task, Willingness to grow", "qualificationsPreferred" : "BA/BS degree preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our 70 Pine St. clinic in the Financial District. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need ## Qualifications Previous customer service experience.Someone who is hospitable, welcoming, and team-orientated.Strong communication skills and ability to multi-task.A strong attention to detail and willingness to grow.BA.BS degree preferred, not required. ## What We Offer We know that exceptional patient service can only be achieved when our team is well cared for.We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include: One Medical paid membership. Learn more at onemedical.com/businessMental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.Medical, Dental, Vision Benefits, Commuter FSA Plan.401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensationGenerous paid time including PTO, Floating Holidays, Company Holidays, Mental Health Commuter FSA Plans – pretax savings plans for travel to & from workEmployee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness.Company Events - Annual Summer Picnic and Holiday Awards Celebration  ## Physical Requirements Manual dexterity to manipulate office equipment and make written notations.Ability to use computer keyboard 90% of each workday.Hearing acuity to communicate over the telephone. Visual acuity to read information on computer screen.The ability to sit, stand, walk for extended periods of timeOccasionally lift 10 pounds floor to waist ## Additional Information We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include:  Passion for the field hospitality and customer service.  Self-motivation and willingness to go above and beyond. Enjoyment of seeking out an opportunity to make an impact daily and connecting with people. A proactive, collaborative, team-oriented attitude because we don’t work in silos.  You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities. A resonance with our SPEAR-IT values:  Service  Passion  Empathy  Accountability  Respect  Impact  Teamwork  ABOUT US: Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com.", "summaryDescription" : "Care Coordinator at Spear Physical and Occupational Therapy. Skills: Patient care, Customer service. Support patient care. Make patients feel welcomed", "postedDate" : "2026-06-15T20:53:43.388", "createdAt" : "2026-06-15T20:53:43.388", "lastUpdated" : "2026-06-16T11:09:58.737", "ingestTimestamp" : "2026-06-16T03:23:09.135", "mongoId" : "6a3096d6f292fd229c0d6ce0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 18, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Patient care", "Customer service", "Care coordination", "Out-of-network experience" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30574cf292fd229cf37809", "title" : "Care Specialist", "company" : "FreedomCare", "industry" : "Healthcare", "salary" : { "min" : 20.0, "max" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Springfield, Missouri, United States", "locations" : [ "Springfield", "Missouri", "United States" ], "timestamp" : "2026-06-16T10:49:16.640", "fingerprint" : "d6500bfd383fefc55548895fc4197d367e3a9841c57ff0db54fadf6de77ab115", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://freedomcare.com/jobs/7771747003?gh_jid=7771747003", "externalId" : "7771747003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Springfield", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.2081729,-93.2922715" } ], "locationText" : "Springfield, Missouri, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Manage customer relationships, Ensure customer retention, Drive customer satisfaction, Facilitate value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U. S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Care Specialist I for our Care team in Missouri. This is a hybrid role based out of Springfield, MO. 1 day in office, 4 remote days. Monday through Friday, 9AM to 6PM WEEKENDS OFF! 401k, health, dental, vision, life insurance and PTO! Department consistently meet internal service level agreements and goals in a timely manner. Follow up and engage with patients and caregivers via phone calls, SMS, and emails, in a professional manner. Serve as a key point-of-contact for enrolled caregivers such as for pay discrepancies, timesheet errors, direct deposit change, schedule change of caregivers, and more. De-escalate situations involving dissatisfied customers, offering patient assistance and support; escalate unresolved patient and caregiver issues to the appropriate teams to ensure a quick turnaround time and resolution. Adhere to a revolving monthly client service and compliance standard. Effectively input and update the case file and account data within CRMs. Manage call dashboards and reporting to assist in managing assignments. Ideal Candidate Will Possess: Previous experience in a Customer Service environment. High-volume inbound call center or contact center environment (at least 2 years). Experience with CRMs or Workforce Technology – Salesforce, Medflyt, and Verint (preferable). Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Ability to organize, set priorities and manage time effectively. Strong verbal and written communication skills, demonstrating active listening and adaptability to different personality types. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalation frustrated callers successfully. Attention to detail in reviewing records. Ability to meet and/or exceed targets or metrics.  Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Nice-to-Haves: 3+ years of relevant experience in a healthcare call center or contact center environment. Healthcare/startup experience (preferable). Bilingual in Spanish, Creole, or other languages is a plus. Some additional experience in HR service center is preferred. 2 years of hands-on experience with seniors Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, citizenship or immigration status, status as an individual with a disability, or other applicable legally protected characteristics. #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $23.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range $20—$23 USD", "summaryDescription" : "Care Specialist at FreedomCare. Manage customer relationships. Ensure customer retention", "postedDate" : "2026-06-15T23:21:54.941", "createdAt" : "2026-06-15T23:21:54.941", "lastUpdated" : "2026-06-16T10:49:16.640", "ingestTimestamp" : "2026-06-15T23:21:54.941", "mongoId" : "6a30574cf292fd229cf37809", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 47840, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a30515bf292fd229ceff29b", "title" : "Executive Assistant to the CMO", "company" : "American College of Obstetricians and Gynecologists", "salary" : { "min" : 85000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Washington, District of Columbia, United States", "locations" : [ "Washington", "District of Columbia", "United States" ], "timestamp" : "2026-06-16T08:58:31.654", "fingerprint" : "7fe34b425b8b2ce97ceea86d74ce9885e0a8eab99ee4d55763236484dadb9556", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/acog/jobs/4284078009", "externalId" : "4284078009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "The Executive Assistant to the CMO plays a critical role in ensuring the smooth operation of executive-level functions. This position is primarily responsible for providing high-level administrative support to the Chief Medical Officer and as needed, to other senior leaders. The Executive Assistant manages complex calendars, coordinates meetings and travel, prepares communications and reports, and handles confidential information with discretion. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Note: This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D. C. Duties/Responsibilities: Manage the CMO’s schedule including coordinating appointments, meetings, and travel arrangements to ensure efficient time management. Anticipates and resolves conflicts. Handle communications, acting as a gatekeeper screening calls and meeting requests. Prioritizing those that align with the CMO’s strategic objectives. Organize and maintain administrative operations, manage multiple tasks and projects with competing priorities, and ensure smooth office operations. Work closely with the CMO to keep them informed of upcoming commitments and responsibilities, following up appropriately. Assists with presentations and document preparation. Provides administrative support to the CMO and other senior managers as needed. Maintains effective and professional verbal and written interactions with peers, stakeholders, supervisors, and other staff. Demonstrates the ability and willingness to manage new assignments, changes in procedures and business requirements. Identifies what needs to be done and takes appropriate action. Completes assigned work and meets deadlines without reminders/follow-up from supervisor or others. Performs work conscientiously with a high degree of accuracy. Works independently and/or within a team on special projects at the request of the CMO, which may include planning and coordinating multiple presentations, compiling, and disseminating large volumes of information, and organizing Division wide efforts. Collects weekly status reports from managers and distributes copies to Senior Management Team members. Prepares agendas for meetings as needed. Takes and transcribes meeting minutes as needed. Schedules and assists in the planning and preparation of organizational activities and meetings throughout the year. Performs all other duties as assigned. Required Skills/ Abilities: Strong organizational skills and ability to prioritize multiple tasks seamlessly with excellent attention to detail. Able to maintain a high level of integrity and discretion in handling confidential information. High level of capability with use of Microsoft Office products (Word, Excel and PowerPoint, one note Outlook). Experience with audio visual equipment and teleconferencing. Must have excellent communication, analytical and organizational skills with strong attention to detail. Read, write and speak fluent English. Exemplary customer service skills and professional demeanor. Ability to anticipate needs of the office and plan accordingly. Ability to communicate effectively, both verbally and in writing, with staff, clients, and visitors. Works collaboratively with staff to build and maintain a strong team environment to accomplish the tasks necessary to serve and support the goals of ACOG. Ability to effectively work in a high pressure, fast-paced environment and be held accountable for results. Ability to demonstrate conduct conforming to a set of values and accepted standards. Ability to be flexible with work hours and be physically in the office a minimum of 3 days per week (4 days preferred) (more on-site presence may be required depending on the schedule) Work hours 8:30-4:30, some afterhours work and communication required. Comfort working in a diverse and inclusive environment. Some domestic travel required. International travel may be required. Education and Experience: Associate degree in business administration, or a related field, bachelor’s degree preferred. 10 or more years of experience preferred in working in an executive assistant role supporting C-Level executives. Prior work with a healthcare nonprofit CEO preferred. Nonprofit board experience is preferred. Salary Range $85,000—$95,000 USD Our Perks Paid Parental Leave – Breastfeeding Friendly Workplace – Flexible work schedule – Commuting Allowance – Generous Paid Time Off – Holiday Pay – Life Insurance – Community Volunteering Opportunities – Generous 401(k) Company Contributions – Medical, Dental, and Vision Insurance – Learning Opportunities and Tuition Reimbursement – Company-Sponsored Team Outings – and more! ACOG is an EEO employer committed to providing equal employment opportunities to all applicants and employees. As a federal government contractor and in accordance with applicable laws, regulations, and Executive Orders, the College takes affirmative action to ensure that applicants and employees covered are not discriminated against because of their race, color, religion, national origin, sex (gender), age, disability, pregnancy, marital status, sexual orientation, personal appearance, gender identity or expression, family responsibilities, political affiliation, veteran status, genetic information, or any other characteristic that is protected by applicable law. For more information about your equal employment opportunity rights, please view this poster: EEO is the Law. The College also participates in E-Verify.", "summaryDescription" : "Executive Assistant to the CMO at American College of Obstetricians and Gynecologists", "postedDate" : "2026-06-15T23:16:36.013", "createdAt" : "2026-06-15T23:16:36.013", "lastUpdated" : "2026-06-16T08:58:31.654", "ingestTimestamp" : "2026-06-15T23:16:36.013", "mongoId" : "6a30515bf292fd229ceff29b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 95000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c91ae74d8ee00a0983cbc", "title" : "Head of Customer Care", "company" : "Capital on Tap", "industry" : "FinTech", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Head of Customer Care in FinTech in Cardiff, UK, adjusted for seniority and company size." }, "location" : "Cardiff, Wales, United Kingdom", "locations" : [ "Cardiff", "Wales", "United Kingdom" ], "timestamp" : "2026-06-15T11:54:45.612", "fingerprint" : "3043406d0165c2f099eb7687ef3aebd6c2024155ef97602a98e95ff52126443d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/capitalontap/jobs/8588515002", "externalId" : "8588515002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cardiff", "state" : "Wales", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.4816546,-3.1791934" } ], "locationText" : "Cardiff, Wales, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Complaints handling", "Payment operations" ], "hardSkills" : [ { "name" : "Complaints handling", "level" : "intermediate" }, { "name" : "Payment operations", "level" : "intermediate" } ], "majorSkills" : "Customer care strategy, Complaints management, Payment operations", "majorSkillsList" : [ "Customer care strategy", "Complaints management", "Payment operations" ], "coreResponsibilities" : "Build and lead a high-performing team, Champion engagement, recognition, and team development, Develop, own, and embed a best-in-class vulnerable customer, Act as the internal subject matter expert on, Provide guidance to business stakeholders, Influence product and process design, Lead end-to-end complaints handling, Ensure timely, fair, and well-evidenced resolutions, Oversee the payment operations function, Ensure customer payment queries are resolved, Ensure customer payment disputes are resolved, Ensure payment processing issues are resolved, Drive operational excellence, Leverage technology to streamline processes, Enhance the customer experience", "teamCollaboration" : "Working with senior stakeholders; Working with regulatory counterparts", "domainKnowledge" : "Regulated financial services; FCA Consumer Duty; DISP complaints-handling rules; Vulnerability guidance", "domainList" : [ "regulated-financial-services", "fca-consumer-duty", "disp-complaints-handling-rules", "vulnerability-guidance" ], "domainSpecificKnowledge" : [ "Regulated financial services", "FCA Consumer Duty", "DISP complaints-handling rules", "Vulnerability guidance" ], "communicationSkills" : "Influencing stakeholders", "continuousLearning" : "Professional development; Annual Learning and Wellbeing Budget", "innovationCreativity" : "Pilot new ideas fast", "problemSolvingSkills" : "Root cause analysis; Evidence-based decisions", "outcomesObjectives" : "Deliver good outcomes for customers", "qualificationsBasic" : "Significant experience in customer operations, Expertise in complaints, Expertise in vulnerability, Expertise in payment operations, Deep understanding of FCA Consumer Duty, Deep understanding of DISP complaints-handling rules, Deep understanding of vulnerability guidance (FG21/1), Proven track record of building high-performing teams, Analytical skills, Excellent communicator, Excellent influencer", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We’re Capital on Tap \uD83D\uDC4B \uD83D\uDCB3 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. 1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! \uD83D\uDCCD Cardiff | \uD83C\uDFE2 3 days per week in office Customer Care/Customer Operations \uD83D\uDE80 Customer Care is a brand new team for us, and you’ll be the first hire! You’ll look after vulnerable customer strategy, shape and define how we deliver good outcomes for customers with additional needs as well as leading end to end complaints management and payment operations. What You’ll Be Doing \uD83D\uDDC3️ Build and lead a high-performing team across all three areas, with a focus on professional development, engagement, and a culture of accountability. Champion engagement, recognition, and team development to foster connection, alignment, and a shared sense of purpose. Develop, own, and embed a best-in-class vulnerable customer strategy across Capital on Tap. Act as the internal subject matter expert on vulnerability, providing guidance to business stakeholders and influencing product and process design. Lead end-to-end complaints handling, ensuring timely, fair, and well-evidenced resolutions in line with regulatory requirements. Oversee the payment operations function, ensuring customer payment queries, disputes, and processing issues are resolved efficiently and accurately. Drive operational excellence by leveraging technology to streamline processes and enhance the customer experience. Our Values & Culture \uD83C\uDF1E Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly. Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage. Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard. Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done. Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback. We’re Looking For \uD83D\uDD0E A senior leader with significant experience in customer operations within a regulated financial services environment, with specific expertise in complaints, vulnerability, and payment operations. A deep understanding of FCA Consumer Duty, DISP complaints-handling rules, and vulnerability guidance (FG21/1). A proven track record of building and leading high-performing teams in a fast-paced, dynamic environment. Strong analytical skills with the ability to interpret complex data, identify root causes, and implement evidence-based decisions. An excellent communicator and influencer, comfortable working with senior stakeholders and regulatory counterparts. Interview Process \uD83E\uDD1D Stage 1: 30 minutes with a Talent Partner Stage 2: 60 minutes with the Customer Operations Director Stage 3: 60 minutes with our Lead People Partner and another Head of Stage 4: Good To Great interview with a member of our C-Suite Diversity & Inclusion \uD83C\uDF08 We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: \uD83C\uDFE5 Private Healthcare including dental and opticians services through Vitality ✈️ Worldwide travel insurance through Vitality \uD83C\uDF81 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) \uD83D\uDC5B Salary Sacrifice Pension Scheme up to 7% match \uD83D\uDE98 Octopus EV Salary Sacrifice Scheme \uD83C\uDFD6️ 28 days holiday (plus bank holidays) \uD83D\uDCD6 Annual Learning and Wellbeing Budget \uD83D\uDC6A Enhanced Parental Leave \uD83D\uDEB2 Cycle to Work Scheme \uD83D\uDE82 Season Ticket Loan \uD83D\uDCAC 6 free therapy sessions per year \uD83D\uDC36 Dog Friendly Offices \uD83C\uDF6B Free drinks and snacks in our offices Check out more of our benefits, values and mission here. Other Info \uD83D\uDC4DCheck out our ‘Top Tips’ for interviewing. ✔️Keep updated on new job opportunities by following us on Linkedin. \uD83D\uDCE7Email careers@capitalontap.com if you have any questions. Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)", "summaryDescription" : "Head of Customer Care at Capital on Tap. Skills: Customer care strategy, Complaints management, Payment operations. Build and lead a high-performing team. Champion engagement, recognition, and team development", "postedDate" : "2026-06-14T03:21:28.097", "createdAt" : "2026-06-14T03:21:28.097", "lastUpdated" : "2026-06-15T11:54:45.612", "ingestTimestamp" : "2026-06-14T03:21:28.097", "mongoId" : "6a2c91ae74d8ee00a0983cbc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Complaints handling", "Payment operations", "Customer care strategy", "Complaints management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Regulated financial services", "FCA Consumer Duty", "DISP complaints-handling rules", "Vulnerability guidance" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30678df292fd229cfbf1cc", "title" : "Technical Manager, Financial Planning and Analysis (FP&A)", "company" : "Prenuvo", "industry" : "FinTech", "salary" : { "min" : 160000.0, "max" : 190000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Prenuvo HQ - US", "locations" : [ "Prenuvo HQ - US" ], "timestamp" : "2026-06-16T08:20:34.911", "fingerprint" : "a8a7db2998f880f9bc9684ef7cc46352e35969dfa544efdf4bda9fc0409f2934", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://app.careerpuck.com/job-board/prenuvo/job/4704446005?gh_jid=4704446005", "externalId" : "4704446005", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "remoteFriendly" : true, "rawDescription" : "About Us At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again\". We are seeking a full-time Technical Manager, Financial Planning & Analysis to join our growing FP&A team. This role will serve as the bridge between finance, data, and technology, helping build and scale our planning infrastructure while supporting both clinic operations and corporate functions. The ideal candidate is a strategic and analytical thinker who combines strong FP&A expertise with systems and data acumen. You are comfortable operating independently, partnering across teams, and driving initiatives from concept to execution. No task is too small or too complex, and you thrive in a fast-paced, evolving environment. A key focus of this role will be leading the implementation and ongoing optimization of Pigment, our first enterprise FP&A planning platform. This individual will help establish scalable planning processes, improve data connectivity, and enable more sophisticated forecasting, reporting, and decision support capabilities across the organization. Title and level will be assessed commensurate with experience. This position reports directly to the VP, FP& A. This role does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future). Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives! What You’ll Do Financial Systems & Planning Infrastructure Lead the implementation, administration, and ongoing optimization of our FP&A planning platform (Pigment). Serve as the primary liaison between Finance, Data, and Engineering teams to ensure the integrity, scalability, and usability of financial data and planning systems. Design and maintain data models, integrations, and reporting structures that support budgeting, forecasting, long-range planning, and management reporting. Establish governance, documentation, and best practices for financial systems and planning processes. Financial Planning & Analysis Partner with other FP&A Managers on the development and maintenance of driver-based financial models to support budgeting, forecasting, long-range planning, and strategic decision-making. Develop real-time reporting and performance dashboards to monitor business results and analyze variances against plan. Own consolidations and lead preparation of our Monthly Financial Packages and other Quarterly and Annual Board Reporting. Support monthly, quarterly, and annual forecasting processes, ensuring accuracy, consistency, and actionable insights. Conduct detailed analyses of business performance, including operational metrics, marketing efficiency, customer acquisition costs, revenue performance, and other key drivers. Business Partnership & Strategic Support Act as the primary business partner for our CTO and IT teams. Partner with department leaders to support goal setting, resource planning, performance measurement, and growth initiatives. Translate complex financial and operational data into actionable recommendations for business stakeholders. Prepare and deliver clear, concise, and insightful analyses and presentations for senior leadership. Champion continuous improvement initiatives across financial processes, reporting, systems, and analytics capabilities. What You’ll Bring Strong foundation in FP&A, including budgeting, forecasting, long-range planning, variance analysis, and management reporting. Hands-on experience implementing, administering, or optimizing FP&A platforms such as Pigment, Anaplan, Adaptive Planning, Planful, or similar tools. Experience building driver-based financial models and scalable planning processes in a high-growth environment. Strong understanding of financial statements, operational KPIs, business performance drivers, and SaaS or multi-site operating metrics. Demonstrated ability to work with large, complex datasets and partner effectively with data and technology teams. Advanced analytical, problem-solving, and financial modeling skills with exceptional attention to detail. Excellent communication and presentation skills, with the ability to influence both finance and non-finance stakeholders. A proactive, solution-oriented mindset with a track record of overcoming obstacles and driving results. Comfortable navigating ambiguity and managing multiple priorities in a rapidly changing environment. Technical Skills Experience with SQL and data warehouse environments (Snowflake, BigQuery, Redshift, etc.) Experience integrating ERP, HRIS, CRM, and operational data into planning systems Familiarity with BI tools such as Sigma, Tableau, Power BI, or Looker Experience designing data models and dimensional planning structures preferred AI & Automation Experience leveraging automation and AI tools to improve forecasting, reporting, and planning workflows preferred Proven track record identifying and implementing process improvements that reduce manual effort and increase scalability Preferred Qualifications 5–10+ years of experience in FP&A, strategic finance, finance systems, or related fields Prior experience leading a planning system implementation from design through deployment Experience in healthcare services, multi-site operations, or high-growth environments Our Values First: we are Pioneers Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding. Second: we are Platform-Builders We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission. Above all: we are Patients We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work. What We Offer An avenue to make a positive impact on people's lives and their health We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! Retirement made easy! Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions. We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family The base salary for this role ranges from $160,000- $190,000, depending on experience and geographic location We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules. Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.", "summaryDescription" : "Technical Manager, Financial Planning and Analysis (FP&A) at Prenuvo", "postedDate" : "2026-06-15T23:29:34.798", "createdAt" : "2026-06-15T23:29:34.798", "lastUpdated" : "2026-06-16T08:20:34.911", "ingestTimestamp" : "2026-06-15T23:29:34.798", "mongoId" : "6a30678df292fd229cfbf1cc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 160000, "salaryAnnualMax" : 190000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "69cf26122beec4dd3d90b419", "title" : "Point of Care Coordinator", "industry" : "Healthcare", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Point of Care Coordinator in Brooksville, United States, adjusted for the healthcare industry." }, "location" : "United States-Florida-Brooksville", "locations" : [ "United States-Florida-Brooksville", "
TGH Brooksville (TGHBRKSV)
17240 Cortez Boulevard

Brooksville, 34601

" ], "certifications" : [ "Medical Technologist" ], "timestamp" : "2026-06-16T00:45:59.513", "fingerprint" : "d2e42480c1811896597fe722ab91a94e1fc506522d26730e5fdf5b3c1b0c026a", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=659155", "externalId" : "659155", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brooksville", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5552719,-82.3878709" } ], "locationText" : "Brooksville, Florida, United States", "minimumEducation" : "Associate's", "technicalSkills" : "Point-of-care testing", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Data analysis" ], "hardSkillsList" : [ "Quality control", "Equipment calibration", "Staff training", "Staff certification" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Quality control", "level" : "intermediate" }, { "name" : "Equipment calibration", "level" : "intermediate" }, { "name" : "Staff training", "level" : "intermediate" }, { "name" : "Staff certification", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Point-of-care testing, Regulatory compliance, Staff training, Data analysis", "majorSkillsList" : [ "Point-of-care testing", "Regulatory compliance", "Staff training", "Data analysis" ], "coreResponsibilities" : "Oversee implementation of POCT programs, Manage POCT programs, Improve POCT programs, Ensure compliance with regulatory standards, Train staff, Certify staff, Manage inventory, Conduct audits, Liaise with healthcare teams, Develop POCT policies, Update POCT procedures, Analyze POCT data, Support decision-making, Enhance processes, Troubleshoot equipment issues, Coordinate calibration activities, Coordinate maintenance activities", "teamCollaboration" : "Liaise with healthcare teams; Liaise with laboratory staff; Liaise with healthcare providers; Liaise with department managers; Liaise with external vendors", "projectManagementSkills" : [ "Time management" ], "domainKnowledge" : "Regulatory standards; Point-of-care testing; CLIA; CAP; Joint Commission; POCT equipment; POCT procedures; Quality control measures", "domainList" : [ "regulatory-standards", "point-of-care-testing", "clia", "cap", "joint-commission", "poct-equipment", "poct-procedures", "quality-control-measures" ], "domainSpecificKnowledge" : [ "Regulatory standards", "Point-of-care testing", "CLIA", "CAP", "Joint Commission", "POCT equipment", "POCT procedures", "Quality control measures" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Develop policies; Update procedures", "problemSolvingSkills" : "Troubleshoot equipment; Data analysis; Decision making", "outcomesObjectives" : "Maintain efficient POCT operations; Improve practices and outcomes", "qualificationsBasic" : "Associate's Degree, Medical Technology License, State of Florida Licensure, Competency in 1-5 specialties", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Point-of-Care Coordinator is responsible for overseeing the implementation, management, and continuous improvement of point-of-care testing programs across multiple departments. This role ensures that Point of Care Testing (POCT) procedures and equipment comply with all regulatory and accreditation standards. The coordinator will train and certify staff, manage inventory, conduct audits, and liaise with relevant healthcare teams to maintain efficient POCT operations. The position also involves the development and updating of POCT policies and procedures, as well as data analysis to support decision-making and process enhancements. Essential Functions In-depth knowledge of regulatory standards related to POCT (e.g., CLIA, CAP, Joint Commission) and a commitment to ensuring compliance with these requirements. Strong technical knowledge of point-of-care testing equipment, procedures, and quality control measures. Ability to troubleshoot equipment issues and coordinate calibration and maintenance activities. Proven ability to effectively train, mentor, and certify staff in POCT procedures, ensuring competency in both routine and complex testing scenarios. Proficiency in analyzing POCT data to identify trends, areas for improvement, and potential risks. Ability to make data-driven decisions to improve practices and outcomes. Excellent written and verbal communication skills to effectively liaise with laboratory staff, healthcare providers, department managers, and external vendors. Strong organizational and time management skills to handle multiple projects, audits, and training programs simultaneously while maintaining attention to detail and meeting deadlines. Education Associate's Degree Medical Technology License Medical Technologist Work Experience State of Florida Licensure is required. Competency in 1-5 specialties. Brooksville", "summaryDescription" : "Point of Care Coordinator. Skills: Point-of-care testing, Regulatory compliance, Staff training, Data analysis. Oversee implementation of POCT programs. Manage POCT programs", "createdAt" : "2026-06-14T19:07:48.059", "lastUpdated" : "2026-06-16T00:45:59.513", "ingestTimestamp" : "2026-06-14T19:07:48.059", "mongoId" : "69cf26122beec4dd3d90b419", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Quality control", "Equipment calibration", "Staff training", "Staff certification", "Mentoring", "Point-of-care testing", "Regulatory compliance", "Data analysis", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Time management", "Regulatory standards", "CLIA", "CAP", "Joint Commission", "POCT equipment", "POCT procedures", "Quality control measures", "Medical Technologist" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c9f7d74d8ee00a099ffa6", "title" : "Director of Memory Care", "industry" : "Healthcare", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Memory Care in Lubbock, TX, adjusted for seniority and healthcare industry." }, "location" : "Lubbock, TX", "locations" : [ "Lubbock, TX" ], "certifications" : [ "Licensed Practical Nurse (LPN) or Registered Nurse (RN) preferred" ], "timestamp" : "2026-06-16T06:09:46.419", "fingerprint" : "ae157346cedae4928048ee6f3a4677ca6ea491840bdb264ab276e43d8658d5e7", "source" : "jazzhr", "language" : "en", "externalId" : "ZfQ6wDkXOT", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lubbock", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.5855677,-101.8470215" } ], "locationText" : "Lubbock, Texas, United States", "experienceLevel" : "Director", "professionalSkills" : [ "Care planning", "Staff training" ], "hardSkillsList" : [ "Memory care protocols" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Memory care protocols", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Memory care, Senior living operations", "majorSkillsList" : [ "Memory care", "Senior living operations" ], "coreResponsibilities" : "Develop and implement memory care programs, Supervise and train care staff, Ensure resident safety and well-being, Conduct resident assessments, Manage daily operations of the memory care unit, Collaborate with families and healthcare providers, Maintain regulatory compliance", "teamCollaboration" : "Cross-functional teams; Healthcare providers; Families", "domainKnowledge" : "Dementia care; Alzheimer's disease; Geriatric care", "domainList" : [ "dementia-care", "alzheimer-s-disease", "geriatric-care" ], "domainSpecificKnowledge" : [ "Dementia care", "Alzheimer's disease", "Geriatric care" ], "communicationSkills" : "Resident assessments; Family communication", "documentationSkills" : "Resident charting", "problemSolvingSkills" : "Resident care issues", "outcomesObjectives" : "Maintain high resident satisfaction; Ensure regulatory compliance", "qualificationsBasic" : "5+ years experience in senior living, 2+ years supervisory experience", "qualificationsPreferred" : "Experience with memory care programs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Director of Memory Care. Skills: Memory care, Senior living operations. Develop and implement memory care programs. Supervise and train care staff", "createdAt" : "2026-06-14T18:49:27.595", "lastUpdated" : "2026-06-16T06:09:46.419", "ingestTimestamp" : "2026-06-14T18:49:27.595", "mongoId" : "6a2c9f7d74d8ee00a099ffa6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Memory care protocols", "Leadership", "Memory care", "Senior living operations", "Care planning", "Staff training", "Dementia care", "Alzheimer's disease", "Geriatric care", "Licensed Practical Nurse (LPN) or Registered Nurse (RN) preferred" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2cd5f974d8ee00a0a3c9c7", "title" : "VP of Health Plan Partnerships", "company" : "AnswersNow", "industry" : "Partnerships", "salary" : { "min" : 171000.0, "max" : 199500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T02:35:55.623", "fingerprint" : "963ab3edbdafb024fb7e1684f794d04d9af7040d78b7cac278a59c46481991a1", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/AnswersNow/7329583a-19ac-43c8-9ab1-ec449e44dccd/application", "externalId" : "7329583a-19ac-43c8-9ab1-ec449e44dccd", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "technicalSkills" : "SQL, Mode, Tableau, Looker, Amazon QuickSight, AWS", "professionalSkills" : [ "Data analysis", "Business intelligence", "Data modeling", "Report validation", "Cross-functional alignment", "Team management", "Hiring", "Onboarding", "Stakeholder management", "Requirements translation", "Data dictionary maintenance", "Ad hoc analysis" ], "hardSkillsList" : [ "Data analytics", "Business intelligence", "SQL query writing", "Data model design", "Report validation", "BI migration", "Metric definition", "Data dictionary management" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Data analytics", "level" : "intermediate" }, { "name" : "Business intelligence", "level" : "intermediate" }, { "name" : "SQL query writing", "level" : "intermediate" }, { "name" : "Data model design", "level" : "intermediate" }, { "name" : "Report validation", "level" : "intermediate" }, { "name" : "BI migration", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Data dictionary management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Health plan sales, Contract negotiation, Value-based care, Revenue growth, Data leadership", "majorSkillsList" : [ "Health plan sales", "Contract negotiation", "Value-based care", "Revenue growth", "Data leadership" ], "coreResponsibilities" : "Develop health plan contracts, Pursue health plan contracts, Close health plan contracts, Drive revenue growth, Manage contractor data analyst, Manage future analysts, Set clear expectations, Provide regular feedback, Create development paths, Hire analysts, Onboard analysts, Define team skills, Define team standards, Partner with engineering leadership, Partner with product leadership, Partner with clinical leadership, Ensure data team alignment, Own Mode-to-QuickSight migration, Lead Mode audit, Document existing BI, Assess BI usage, Drive BI rationalization, Oversee dashboard buildout, Ensure dashboard accuracy, Ensure dashboard adoption, Ensure dashboard maintenance, Drive reporting consistency, Own data definitions process, Facilitate working sessions, Establish metric definitions, Document metric definitions, Translate business questions, Create reporting requirements, Serve as bridge, Maintain data dictionary, Ensure definitions accessible, Ensure definitions versioned, Enforce definitions in reporting, Write SQL, Review data models, Validate reports, Perform ad hoc analysis, Review analyst work product, Maintain high bar for accuracy, Maintain high bar for clarity", "teamCollaboration" : "Cross-functional alignment; Partner with engineering; Partner with product; Partner with clinical leadership; Work with stakeholders", "projectManagementSkills" : [ "Roadmap planning", "Timeline management" ], "domainKnowledge" : "Health plan market; Value-based care; Autism therapy; Virtual ABA therapy; Clinical data; Payor analytics", "domainList" : [ "health-plan-market", "value-based-care", "autism-therapy", "virtual-aba-therapy", "clinical-data", "payor-analytics" ], "domainSpecificKnowledge" : [ "Health plan market", "Value-based care", "Autism therapy", "Virtual ABA therapy", "Clinical data", "Payor analytics" ], "toolProficiency" : [ "Mode", "Tableau", "Looker", "Amazon QuickSight", "AWS" ], "communicationSkills" : "Translate business questions; Translate data results; Executive presentations", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Data-driven decision making", "outcomesObjectives" : "Produce meaningful new leads; Increase customer meeting volume; Sign 3-4 new health plan contracts; Exceed 50% TAM in states; Target 80%+ TAM at maturity; Increase company revenue; Increase VBC contract revenue", "qualificationsBasic" : "6+ years experience data, analytics, or BI, 2+ years management or lead role, SQL skills, Proven experience leading BI migration, Track record driving cross-functional alignment, Experience managing analysts, Written and verbal communication skills, Comfort in startup environment", "qualificationsPreferred" : "Amazon QuickSight experience, AWS data ecosystem familiarity, Healthcare data environment experience, Dbt familiarity, Dimensional modeling concepts, Clinical data experience, Outcomes reporting experience, Payor-facing analytics experience, Building data function from early stage", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "VP of Health Plan Partnerships Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: The Vice President of Health Plan Partnerships is a critical component of AnswersNow’s mission to be the leading solution for high-quality, virtual Autism therapy in the United States, and will be instrumental in executing on the company’s strategy. The role will be responsible for developing, pursuing, and closing new health plan contracts to drive sustainable revenue growth for AnswersNow in line with the company’s national expansion strategy. The VP, Health Plan Partnerships will bring a deep understanding of the health plan market and landscape, a proven track record in closing complex B2B health plan sales, negotiating contracts, and expertise in value-based care (VBC), positioning AnswersNow as the preferred ABA partner for health plans. This role will report to the Senior Vice President, Health Plan Partnerships. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - 6+ years of experience in data, analytics, or business intelligence — with at least 2 years in a management or lead role - Strong SQL skills — you can write and review queries, understand data model design, and validate report logic yourself - Proven experience leading a BI migration or platform transition (Mode, Tableau, Looker, or similar to a new environment) - Track record of driving cross-functional alignment on data definitions — you've facilitated the messy conversations and gotten teams to agree - Experience managing analysts: setting expectations, giving feedback, and growing people - Strong written and verbal communication skills — you can translate a business question into a data requirement and a data result into a business insight - Comfort in a startup environment where process is still being built and priorities shift - Experience with Amazon QuickSight or strong AWS data ecosystem familiarity is a significant plus - Healthcare or regulated data environment experience is a plus Nice to have: - Familiarity with dbt (data build tool) and dimensional modeling concepts - Experience with clinical data, outcomes reporting, or payor-facing analytics - Background in building a data function from early stage — you've hired the first analysts and defined the first processes What You’ll Do Team Leadership & Management - Directly manage the contractor data analyst and future analysts as the team scales - Set clear expectations, provide regular feedback, and create development paths for data team members - Hire and onboard analysts as the function grows, defining the skills and standards the team will be held to - Partner with engineering, product, and clinical leadership to ensure the data team is aligned to business priorities BI Execution & Migration - Own the Mode-to-QuickSight migration timeline and delivery — in partnership with the BI Engineer who owns the technical layer - Lead the Mode audit: document what exists, assess what's actively used and trusted, and drive rationalization decisions with stakeholders - Oversee the five-domain dashboard buildout from requirements through delivery, ensuring dashboards are accurate, adopted, and maintained - Drive consistency in reporting: ensure every dashboard and report reflects aligned metric definitions across teams Definitions & Cross-Functional Alignment - Own the data definitions process: facilitate cross-functional working sessions to establish and document agreed definitions for core metrics - Translate business questions into reporting requirements that the BI Engineer and analysts can execute against - Serve as the bridge between business stakeholders who need answers and the data team that builds the infrastructure to surface them - Maintain a living data dictionary and ensure definitions are accessible, versioned, and enforced in reporting Hands-On Data Leadership - This is a hands-on manager role — you should be comfortable writing SQL, reviewing data models, and validating reports yourself when the work requires it - Perform or oversee ad hoc analysis to answer urgent business questions when the analyst team is at capacity - Review and validate analyst work product before it goes to stakeholders, maintaining a high bar for accuracy and clarity - Partner with the BI Engineer on data model design decisions that affect reporting quality and consistency Success Indicators: - You produce meaningful new leads and customer meeting volume consistently each quarter. - You sign at least 3-4 net new health plan contracts per quarter. - Total addressable market exceeds 50% in all states, with a target of 80%+ at market maturity. - The company’s total revenue and percentage of revenue from VBC contracts increases in your assigned health plan accounts. - You are a driven, high-expectation, and intellectually curious producer who both advances the company’s growth, brand, and culture. What we Offer - $171,000- $199,500 annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "VP of Health Plan Partnerships at AnswersNow. Skills: Health plan sales, Contract negotiation, Value-based care, Revenue growth, Data leadership. Develop health plan contracts. Pursue health plan contracts", "createdAt" : "2026-06-14T19:31:14.924", "lastUpdated" : "2026-06-16T02:35:55.623", "ingestTimestamp" : "2026-06-14T19:31:14.924", "mongoId" : "6a2cd5f974d8ee00a0a3c9c7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 171000, "salaryAnnualMax" : 199500, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Data analytics", "Business intelligence", "SQL query writing", "Data model design", "Report validation", "BI migration", "Metric definition", "Data dictionary management", "Leadership", "Mentoring", "Health plan sales", "Contract negotiation", "Value-based care", "Revenue growth", "Data leadership", "Data analysis", "Data modeling", "Cross-functional alignment", "Team management", "Hiring", "Onboarding", "Stakeholder management", "Requirements translation", "Data dictionary maintenance", "Ad hoc analysis", "Roadmap planning", "Timeline management", "Health plan market", "Autism therapy", "Virtual ABA therapy", "Clinical data", "Payor analytics", "Mode", "Tableau", "Looker", "Amazon QuickSight", "AWS" ], "skillCount" : 37, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "VP", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0de91358b93c861eb990c5", "title" : "Point of Care Coordinator", "industry" : "Healthcare", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Point of Care Coordinator in Brooksville, United States, adjusted for the healthcare industry." }, "location" : "United States-Florida-Brooksville", "locations" : [ "United States-Florida-Brooksville", "
TGH Brooksville (TGHBRKSV)
17240 Cortez Boulevard

Brooksville, 34601

" ], "certifications" : [ "Medical Technologist" ], "timestamp" : "2026-06-15T21:26:36.004", "fingerprint" : "a48944fd40f6570118853c71bd94de199e0aaf0c7af3dc5540d4e973fc625b9a", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-tgh.taleo.net/careersection/ex/jobdetail.ftl?job=659155", "externalId" : "659155", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brooksville", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5552719,-82.3878709" } ], "locationText" : "Brooksville, Florida, United States", "minimumEducation" : "Associate's", "technicalSkills" : "Point-of-care testing", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Data analysis" ], "hardSkillsList" : [ "Quality control", "Equipment calibration", "Staff training", "Staff certification" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Quality control", "level" : "intermediate" }, { "name" : "Equipment calibration", "level" : "intermediate" }, { "name" : "Staff training", "level" : "intermediate" }, { "name" : "Staff certification", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Point-of-care testing, Regulatory compliance, Staff training, Data analysis", "majorSkillsList" : [ "Point-of-care testing", "Regulatory compliance", "Staff training", "Data analysis" ], "coreResponsibilities" : "Oversee implementation of POCT programs, Manage POCT programs, Improve POCT programs, Ensure compliance with regulatory standards, Train staff, Certify staff, Manage inventory, Conduct audits, Liaise with healthcare teams, Develop POCT policies, Update POCT procedures, Analyze POCT data, Support decision-making, Enhance processes, Troubleshoot equipment issues, Coordinate calibration activities, Coordinate maintenance activities", "teamCollaboration" : "Liaise with healthcare teams; Liaise with department managers; Liaise with external vendors", "projectManagementSkills" : [ "Time management" ], "domainKnowledge" : "Regulatory standards; Point-of-care testing; CLIA; CAP; Joint Commission; POCT equipment; Quality control measures", "domainList" : [ "regulatory-standards", "point-of-care-testing", "clia", "cap", "joint-commission", "poct-equipment", "quality-control-measures" ], "domainSpecificKnowledge" : [ "Regulatory standards", "Point-of-care testing", "CLIA", "CAP", "Joint Commission", "POCT equipment", "Quality control measures" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Develop policies; Update procedures", "problemSolvingSkills" : "Troubleshoot equipment; Data-driven decisions", "outcomesObjectives" : "Maintain efficient POCT operations; Improve practices; Improve outcomes", "qualificationsBasic" : "Associate's Degree, Medical Technology License, State of Florida Licensure, Competency in 1-5 specialties", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Point-of-Care Coordinator is responsible for overseeing the implementation, management, and continuous improvement of point-of-care testing programs across multiple departments. This role ensures that Point of Care Testing (POCT) procedures and equipment comply with all regulatory and accreditation standards. The coordinator will train and certify staff, manage inventory, conduct audits, and liaise with relevant healthcare teams to maintain efficient POCT operations. The position also involves the development and updating of POCT policies and procedures, as well as data analysis to support decision-making and process enhancements. Essential Functions In-depth knowledge of regulatory standards related to POCT (e.g., CLIA, CAP, Joint Commission) and a commitment to ensuring compliance with these requirements. Strong technical knowledge of point-of-care testing equipment, procedures, and quality control measures. Ability to troubleshoot equipment issues and coordinate calibration and maintenance activities. Proven ability to effectively train, mentor, and certify staff in POCT procedures, ensuring competency in both routine and complex testing scenarios. Proficiency in analyzing POCT data to identify trends, areas for improvement, and potential risks. Ability to make data-driven decisions to improve practices and outcomes. Excellent written and verbal communication skills to effectively liaise with laboratory staff, healthcare providers, department managers, and external vendors. Strong organizational and time management skills to handle multiple projects, audits, and training programs simultaneously while maintaining attention to detail and meeting deadlines. Education Associate's Degree Medical Technology License Medical Technologist Work Experience State of Florida Licensure is required. Competency in 1-5 specialties. Brooksville", "summaryDescription" : "Point of Care Coordinator. Skills: Point-of-care testing, Regulatory compliance, Staff training, Data analysis. Oversee implementation of POCT programs. 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We are a performance-driven company that believes in rewarding excellence and investing in our people. Our structured career development program empowers associates to grow quickly into expanded roles and responsibilities based on merit. With operations throughout the United States, we offer a highly competitive compensation and benefits package, including: Annual bonus program Paid time off Health, dental, vision, and life insurance 401(k)-retirement plan Night and swing shift differential pay for select roles About the Role We are looking for an Occupational Safety and Care Coordinator to join our Safety team on our project in Franklin Furnace, Ohio. This is a full-time, in-person. The Occupational Safety and Care Coordinator work at the intersection of human care and operational excellence — serving as the primary advocate and guide for injured workers while managing the claims process with professionalism and precision. This role works directly with the Safety Team, Risk Management Department, subcontractors, and third-party partners to deliver best-in-class experience from first report through return to work. Key Responsibilities Serve as the primary point of care coordination for injured workers — accompanying them to medical appointments, navigating treatment options, and assisting with follow-up care from first visit through recovery Establish and maintain each project's panel of physicians, building relationships with partner clinics, occupational health providers, and onsite/mobile medical services before incidents occur Administer the claims and care process for any onsite injuries, coordinating a consistent internal and external claims management process Lead thorough incident investigations alongside the project safety team — compiling required documentation, owning report submittals, and ensuring accuracy and completeness Track incident data and claim trends, partnering with Safety and Risk Management to identify patterns, flag risk factors, and drive proactive improvements Maintain consistent, professional communication with local, regional, and company leadership on claim status and updates Act as an on-the-ground resource for workers and management on risk management policies, safety best practices, and available support options Qualifications 2–4 years of construction safety experience, including onsite claims handling, required Familiarity with OSHA 29 CFR 1904 Subpart C — Recordkeeping Forms and Recording Criteria required Excellent people skills with the ability to engage diverse audiences — injured workers, subcontractor supervisors, clinic staff, and executives Strong written and verbal communication skills Able to build collaborative relationships with internal teams and external partners Proficient in Microsoft Office (Word, Excel, PowerPoint) and case management technologies Able and willing to travel regularly to project sites within approximately a three-hour radius Bachelor's or Associate's degree preferred; equivalent professional experience will be considered #LI-ND Holder is committed to Equal Opportunity Employment (EOE). Substance abuse testing and a background screening is a condition of employment and Holder Construction does not sponsor applicants for immigration status or benefits.", "summaryDescription" : "Occupational Safety and Care Coordinator at Holder Construction. Skills: Occupational safety, Care coordination, Claims management, Risk management. Serve as point of care coordination for injured. Accompany injured workers to medical appointments", "postedDate" : "2026-06-14T20:08:52.016", "createdAt" : "2026-06-14T20:08:52.016", "lastUpdated" : "2026-06-16T03:49:54.290", "ingestTimestamp" : "2026-06-14T20:08:52.016", "mongoId" : "6a2c79be74d8ee00a0942d30", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 63500, "salaryAnnualMax" : 84500, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Claims handling", "Incident investigation", "Report submittals", "Occupational safety", "Care coordination", "Claims management", "Risk management", "Relationship building", "Construction safety", "OSHA 29 CFR 1904", "Recordkeeping Forms", "Recording Criteria", "Microsoft Office", "Case management technologies" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Construction", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305b16f292fd229cf592ab", "title" : "Patient Care Coordinator", "company" : "Results Physiotherapy", "industry" : "Healthcare", "salary" : { "min" : 42000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Patient Care Coordinator in Nashville, United States, adjusted for the healthcare industry and company size." }, "location" : "4027 Hillsboro Pike, Suite 801, Nashville, TN, 37215", "locations" : [ "4027 Hillsboro Pike", "Suite 801", "Nashville", "TN", "37215" ], "timestamp" : "2026-06-16T06:52:39.590", "fingerprint" : "c7ba14d0849a9f0e26c489e006ce7ff85d3c9b0bf5b5ae2948975d94e16f8261", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/resultspt/jobs/5163555007", "externalId" : "5163555007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Nashville", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1622767,-86.7742984" } ], "locationText" : "Nashville, Tennessee, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Practice management", "Patient intake", "Caseload management", "Document routing", "Insurance reporting" ], "hardSkillsList" : [ "Customer service", "Scheduling", "Insurance verification", "Payment collection", "Inventory management" ], "hardSkills" : [ { "name" : "Customer service", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Payment collection", "level" : "intermediate" }, { "name" : "Inventory management", "level" : "intermediate" } ], "majorSkills" : "Patient care, Clinic operations, Customer service", "majorSkillsList" : [ "Patient care", "Clinic operations", "Customer service" ], "coreResponsibilities" : "Greet everyone, Schedule new referrals, Verify insurance coverage, Collect patient payments, Maintain front office workspace, Collect all money due, Convert referrals into evaluations, Schedule patient visits, Create inviting clinic atmosphere, Make welcome calls, Monitor arrival rate, Manage schedule efficiently, Manage document routing, Manage personal overtime, Manage non-clinical documentation, Manage deposits, Manage caseload, Manage D/C candidate, Manage progress note, Manage insurance reporting, Monitor clinic inventory, Attend required training, Complete quarterly compliance training", "teamCollaboration" : "Work with Clinic Director", "domainKnowledge" : "Rehabilitation practice management", "domainList" : [ "rehabilitation-practice-management" ], "domainSpecificKnowledge" : [ "Rehabilitation practice management" ], "toolProficiency" : [ "Computer programs" ], "communicationSkills" : "Relate to leadership", "documentationSkills" : "Non-clinical documentation", "continuousLearning" : "Business process updates; Compliance training", "problemSolvingSkills" : "Use judgement", "specialRequirements" : "Sedentary work, Sit and stand, Hear and speak, Operate computer, Repetitive typing, View computer screen, Lift 0-20 lbs", "qualificationsBasic" : "High School Diploma or equivalent, Ability to multitask, Organizational detail, Ability to meet deadlines, Work with little to no supervision, Efficient time management, Presentation skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Full Time Patient Care Coordinator to join our team in Nashville, TN! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills – must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM", "summaryDescription" : "Patient Care Coordinator at Results Physiotherapy. Skills: Patient care, Clinic operations, Customer service. Greet everyone. Schedule new referrals", "postedDate" : "2026-06-15T23:23:19.536", "createdAt" : "2026-06-15T23:23:19.536", "lastUpdated" : "2026-06-16T06:52:39.590", "ingestTimestamp" : "2026-06-15T23:23:19.536", "mongoId" : "6a305b16f292fd229cf592ab", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service", "Scheduling", "Insurance verification", "Payment collection", "Inventory management", "Patient care", "Clinic operations", "Practice management", "Patient intake", "Caseload management", "Document routing", "Insurance reporting", "Rehabilitation practice management", "Computer programs" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305b4af292fd229cf5bfec", "title" : "Director of Clinical & Operational Strategy, Acute Care", "company" : "TeleTracking Technologies, Inc.", "industry" : "Healthcare", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Clinical & Operational Strategy in the Healthcare industry in the United States, adjusted for seniority and remote work." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T07:29:57.566", "fingerprint" : "acd3337aeaaacc71add9ec5bf8e3571628665ced0ce2460eec6b95f91f0a60d9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/teletrackingtechnologiesinc/jobs/5256896008", "externalId" : "5256896008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "experienceLevel" : "Director", "coreResponsibilities" : "Develop product strategy, Define product roadmap, Write user stories, Collaborate with cross-functional teams", "teamCollaboration" : "Cross-functional teams", "remoteFriendly" : true, "rawDescription" : "About us TeleTracking began with a simple but powerful belief that no one should wait for the care they need. More than a slogan, it’s a promise to continually improve healthcare. TeleTracking builds groundbreaking technology incorporating deep clinical expertise. Our solutions are used in the nation’s largest healthcare systems and around the world to positively impact patients, families and communities. What’s your contribution to the TeleTracking story? When you choose to bring your passion and skills to help achieve our purpose, you’ll be part of a team that understands that there’s a human life behind every data point. Your skills, curiosity, and compassion—will help fuel our innovation and achieve the TeleTracking promise of revolutionizing modern healthcare. About the role The Director of Clinical & Operational Strategy, Acute Care provides system-level clinical and operational subject matter expertise to inform TeleTracking’s product strategy, use case development, and acute-care operational design. The role partners with Product, Analytics, Commercial, Clinical Services, and other internal teams to align recommendations with current-state and future-state workflows, regulatory and accreditation considerations, and enterprise performance drivers. This position operates as a senior individual contributor within a formal triad model alongside Product and Services leadership. This job description is not intended to be an all-inclusive list of duties, responsibilities, or qualifications associated with the role. What you will do Clinical & Operational Strategy Integration Translate acute-care clinical and operational workflows into clear requirements, use cases, and decision support for Product and Engineering teams. Contribute to roadmap development through use case definition, workflow validation, and future-state capability design in collaboration with cross-functional stakeholders. Incorporate health-system performance drivers into analyses and recommendations (e.g., length of stay, throughput, labor efficiency, contribution margin, avoidable delays, access constraints, capacity bottlenecks) while adhering to applicable policies and standards. Cross-Functional Strategic Partnership Collaborate with stakeholders across Product, Commercial, Clinical, Enterprise Analytics, Services, and other internal teams to scope, validate, and deliver strategic recommendations. Solicit and consider diverse perspectives and data sources to support sound judgment and reduce bias in analysis. Synthesize cross-functional input into documented, enterprise-aligned recommendations and communicate rationale, tradeoffs, and assumptions. Follow company policies and applicable legal/regulatory requirements when handling sensitive information (including patient or client data, as applicable) and when engaging with customers, partners, or internal teams. Expanded Acute & Health-System Framing Represent the full acute ecosystem: ED, inpatient, ICU, care management, patient flow, transfer/access, and transitions of care. Exclude perioperative operations, while incorporating the operational transitions to and from perioperative services (pre-op readiness, post-op placement, bed flow, downstream constraints etc.). Frame decisions within the broader health-system context, incorporating clinical, operational, and financial implications. Facilitation & Alignment Leadership Convene and facilitate stakeholders across the organization — Product, Services, Commercial, Clinical, and others — to achieve aligned, enterprise-level results. Reduce rework by promoting early engagement and multi-perspective planning. Model collaborative, alignment-first behaviors. Triad Leadership & Collaboration Operate as one of three strategic leaders within the acute-care triad. Ensure clinical and system-level insights are incorporated into shared decision-making. What we look for Education and Experience Registered Nurse (RN) or equivalent clinical licensure required Master’s degree (MBA, MHA, MSN, or similar) preferred 5–7 years of acute-care clinical experience required Experience with hospital operations, care management, throughput, or patient flow required Demonstrated ability to collaborate effectively across functions and levels required Strong written and verbal communication skills and analytical skills Experience in digital health, product strategy, workflow redesign, or command center models Familiarity with AI-enabled or data-driven platforms (preferred) Core Competencies Demonstrated clinical and operational expertise in an acute care setting Strong understanding of system performance drivers (LOS, throughput, staffing models, avoidable days, access, contribution margin, operating costs) Deep understanding of acute-care workflows (ED, inpatient, ICU, care management, patient flow, discharge/throughput, transitions of care) Demonstrated understanding of perioperative transitions Health-system operational and financial acumen Ability to integrate clinical, operational and financial implications Facilitation and cross-functional collaboration Ability to convene multidisciplinary teams and guide them to aligned decisions without positional authority Skilled at extracting and integrating diverse viewpoints Demonstrated ability to engage in strategic and transparent communication Education, License, or Certifications Registered Nurse (RN) or equivalent clinical licensure required Master’s degree (MBA, MHA, MSN, or similar) preferred Applicants must be authorized to work in the U. S. without the need for employment-based visa sponsorship now or in the future. Benefits Employee Medical/dental/vision premiums paid 100% - family members without coverage Medical 100% - small cost for dependents on dental and vision, which start from day one! Life and AD&D Flexible Spending Accounts: Medical, Dependent Care, and Transportation 401 (k) Retirement Savings Tuition Reimbursement Military Paid Leave (up to 6 months of base salary while on military leave) Paid Time Off Paid parental leave Disclaimer: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term \"qualified individual with a disability\" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.", "summaryDescription" : "Director of Clinical & Operational Strategy, Acute Care at TeleTracking Technologies, Inc.. Develop product strategy. Define product roadmap", "postedDate" : "2026-06-15T23:24:45.298", "createdAt" : "2026-06-15T23:24:45.298", "lastUpdated" : "2026-06-16T07:29:57.566", "ingestTimestamp" : "2026-06-15T23:24:45.298", "mongoId" : "6a305b4af292fd229cf5bfec", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "product", "jobSubcategory" : "product_management", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305143f292fd229cefd2ed", "title" : "Patient Care Coordinator", "company" : "Upstream Rehabilitation", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Patient Care Coordinators in Flat Rock, United States, adjusted for the healthcare industry and company size." }, "location" : "29100 Gateway Blvd, Suite 350, Flat Rock, MI, 48134", "locations" : [ "29100 Gateway Blvd", "Suite 350", "Flat Rock", "MI", "48134" ], "certifications" : [ "BLS certification" ], "timestamp" : "2026-06-16T07:03:46.653", "fingerprint" : "7cfdfd22a84fdc1fb78364941a77e61d47f7dda3eab7dd6dd321c1c7174a3dc6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://yourfuture.urpt.com/job/5164644007/?gh_jid=5164644007", "externalId" : "5164644007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Flat Rock", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.0964314,-83.2918744" } ], "locationText" : "Flat Rock, Michigan, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Provide direct patient care, Assist patients with daily living activities, Administer medications, Monitor patient vital signs, Document patient care services, Coordinate with physicians and nurses, Educate patients and families", "teamCollaboration" : "Coordinate with physicians; Coordinate with nurses", "domainKnowledge" : "Patient care protocols; Medical terminology", "domainList" : [ "patient-care-protocols", "medical-terminology" ], "domainSpecificKnowledge" : [ "Patient care protocols", "Medical terminology" ], "communicationSkills" : "Patient education", "documentationSkills" : "Patient charting", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Physical Therapy and Rehab Specialists, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Flat Rock, MI Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills – must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.", "summaryDescription" : "Patient Care Coordinator at Upstream Rehabilitation. Provide direct patient care. Assist patients with daily living activities", "postedDate" : "2026-06-15T23:15:39.139", "createdAt" : "2026-06-15T23:15:39.139", "lastUpdated" : "2026-06-16T07:03:46.653", "ingestTimestamp" : "2026-06-15T23:15:39.139", "mongoId" : "6a305143f292fd229cefd2ed", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient care protocols", "Medical terminology", "BLS certification" ], "skillCount" : 3, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305143f292fd229cefd2c5", "title" : "Patient Care Coordinator", "company" : "Upstream Rehabilitation", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry level Patient Care Coordinator in Nashville, TN, adjusted for industry and company size." }, "location" : "4027 Hillsboro Pike, Suite 801, Nashville, TN, 37215", "locations" : [ "4027 Hillsboro Pike", "Suite 801", "Nashville", "TN", "37215" ], "certifications" : [ "RN License", "BLS", "ACLS" ], "timestamp" : "2026-06-16T10:42:43.508", "fingerprint" : "1b1327020158ea5a7b68fcf7e60d1984816b5cf0dfc5129f1febb46ba6be6855", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://yourfuture.urpt.com/job/5165069007/?gh_jid=5165069007", "externalId" : "5165069007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Nashville", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1622767,-86.7742984" } ], "locationText" : "Nashville, Tennessee, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Provide direct patient care, Assist patients with daily living activities, Administer medications as prescribed, Monitor patient vital signs, Document patient care activities, Educate patients and families, Coordinate with healthcare team members, Maintain a safe and clean environment", "teamCollaboration" : "Healthcare team members", "domainKnowledge" : "Patient care protocols", "domainList" : [ "patient-care-protocols" ], "domainSpecificKnowledge" : [ "Patient care protocols" ], "communicationSkills" : "Patient education", "documentationSkills" : "Patient charting", "outcomesObjectives" : "Ensure patient safety; Promote patient recovery; Maintain patient comfort", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Full Time Patient Care Coordinator to join our team in Nashville, TN! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills – must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.", "summaryDescription" : "Patient Care Coordinator at Upstream Rehabilitation. Provide direct patient care. Assist patients with daily living activities", "postedDate" : "2026-06-15T23:15:32.205", "createdAt" : "2026-06-15T23:15:32.205", "lastUpdated" : "2026-06-16T10:42:43.508", "ingestTimestamp" : "2026-06-15T23:15:32.205", "mongoId" : "6a305143f292fd229cefd2c5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient care protocols", "RN License", "BLS", "ACLS" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a45ff292fd229c128192", "title" : "Senior Care Professional", "company" : "Home Instead", "industry" : "Hospital And Health Care", "salary" : { "min" : 31500.0, "max" : 42000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the UK market baseline for a Senior Care Professional in Dundee, with adjustments for seniority, full-time employment, and the healthcare industry." }, "location" : "Dundee, Scotland, United Kingdom", "locations" : [ "Dundee", "Scotland", "United Kingdom" ], "timestamp" : "2026-06-16T14:56:54.014", "fingerprint" : "c9e8fba7026f973d0f243e56d95f2ac231f69fa2eae7b006394e846afacf79a3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HomeInsteadCare/744000132288140-senior-care-professional", "externalId" : "744000132288140", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dundee", "state" : "Scotland", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "56.4605938,-2.9701900" } ], "locationText" : "Dundee, Scotland, United Kingdom", "employmentType" : "FULL_TIME", "minimumEducation" : "SVQ Level 3 in Health and Social Care", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Care planning", "Mentoring", "Quality monitoring", "Relationship building", "Best practice promotion" ], "hardSkillsList" : [ "Personal care services" ], "hardSkills" : [ { "name" : "Personal care services", "level" : "intermediate" } ], "majorSkills" : "Care planning, Mentoring, Quality monitoring", "majorSkillsList" : [ "Care planning", "Mentoring", "Quality monitoring" ], "coreResponsibilities" : "Ensure Care Plans are understood, Support Care Professionals, Mentor Care Professionals, Develop Care Professionals, Monitor care quality, Take action to make improvements, Build relationships with clients, Build relationships with families, Build relationships with care team, Promote best practice, Uphold Home Instead's high standards", "teamCollaboration" : "Clients and office team; Care Professionals and clients; Clients, families, and care team", "domainKnowledge" : "Non-medical care", "domainList" : [ "non-medical-care" ], "domainSpecificKnowledge" : [ "Non-medical care" ], "toolProficiency" : [ "Care management technology" ], "communicationSkills" : "Build trust quickly", "continuousLearning" : "Ongoing training; Career development", "specialRequirements" : "Enhanced criminal record checks", "outcomesObjectives" : "Deliver outstanding, tailored support; Care Professionals feel valued; Care Professionals feel confident; Care Professionals feel empowered", "qualificationsBasic" : "SVQ Level 3 in Health and Social Care, Experience in care sector, Communication skills, Good understanding of health and social care legislation, Confidence using care management technology, Excellent organisational and administrative skills, Full UK driving licence, Access to transport", "qualificationsPreferred" : "Currently working towards SVQ Level 3", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Home Instead is the world’s leading provider of non-medical care and companionship services for older people. Our clients & staff are the heart and soul of Home Instead. At Home Instead Dundee & South Angus, we don’t believe in one-size-fits-all care. Our Care Professionals provide personalised, high-quality home care that adapts to each client’s changing needs helping them live safely, happily, and independently in their own homes. We’re proud to deliver care that’s guided by compassion, respect, and excellence every single day As a Care Professional Lead , you’ll be the vital link between our Care Professionals, clients, and office team. Your role is to ensure that every client receives outstanding, tailored support and that every Care Professional feels valued, confident, and empowered to deliver their best. You’ll use your knowledge and experience to: * Ensure Care Plans are understood and followed meeting each client’s needs and preferences. * Support, mentor, and develop Care Professionals in their roles. * Monitor care quality and take action to make improvements when needed. * Build strong relationships with clients, families, and the wider care team. * Promote best practice and uphold Home Instead’s high standards at all times. No two days will be the same — but every day, you’ll make a real difference. ## Qualifications We’re looking for someone who is compassionate, confident, and committed to delivering exceptional care. You’ll bring: * SVQ Level 3 in Health and Social Care (or currently working towards it). * Experience in the care sector , providing a wide range of personal care services. * A passion for developing and nurturing others. * Strong communication skills and the ability to build trust quickly. * Good understanding of health and social care legislation and best practice. * Confidence using care management technology and supporting others with it. * Excellent organisational and administrative skills. * A full UK driving licence and access to transport. ## Additional Information What We Offer * Employee Assistance Programme (EAP) * Pension Scheme * Employee Benefits and Discounts Programme * Free On-Site Parking * Supportive, fun, and fast-paced work environment * Ongoing training and career development opportunities Join Our Team If you’re passionate about making a difference and want to lead by example in a supportive, award-winning team - we’d love to hear from you. Apply today and help us provide care that truly changes lives. Contact us on 01382 722321 or apply online to start your new, rewarding career with Home Instead Dundee & South Angus. We encourage applications from all sections of the community as we want to reflect the towns and villages in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment, therefore this role is subject to enhanced criminal record checks.", "summaryDescription" : "Senior Care Professional at Home Instead. Skills: Care planning, Mentoring, Quality monitoring. Ensure Care Plans are understood. 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Our clients & staff are the heart and soul of Home Instead. At Home Instead Dundee & South Angus, we don’t believe in one-size-fits-all care. Our Care Professionals provide personalised, high-quality home care that adapts to each client’s changing needs helping them live safely, happily, and independently in their own homes. We’re proud to deliver care that’s guided by compassion, respect, and excellence every single day As a Care Professional Lead , you’ll be the vital link between our Care Professionals, clients, and office team. Your role is to ensure that every client receives outstanding, tailored support and that every Care Professional feels valued, confident, and empowered to deliver their best. You’ll use your knowledge and experience to: * Ensure Care Plans are understood and followed meeting each client’s needs and preferences. * Support, mentor, and develop Care Professionals in their roles. * Monitor care quality and take action to make improvements when needed. * Build strong relationships with clients, families, and the wider care team. * Promote best practice and uphold Home Instead’s high standards at all times. No two days will be the same — but every day, you’ll make a real difference. ## Qualifications We’re looking for someone who is compassionate, confident, and committed to delivering exceptional care. You’ll bring: * SVQ Level 3 in Health and Social Care (or currently working towards it). * Experience in the care sector , providing a wide range of personal care services. * A passion for developing and nurturing others. * Strong communication skills and the ability to build trust quickly. * Good understanding of health and social care legislation and best practice. * Confidence using care management technology and supporting others with it. * Excellent organisational and administrative skills. * A full UK driving licence and access to transport. ## Additional Information What We Offer * Employee Assistance Programme (EAP) * Pension Scheme * Employee Benefits and Discounts Programme * Free On-Site Parking * Supportive, fun, and fast-paced work environment * Ongoing training and career development opportunities Join Our Team If you’re passionate about making a difference and want to lead by example in a supportive, award-winning team - we’d love to hear from you. Apply today and help us provide care that truly changes lives. Contact us on 01382 722321 or apply online to start your new, rewarding career with Home Instead Dundee & South Angus. We encourage applications from all sections of the community as we want to reflect the towns and villages in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment, therefore this role is subject to enhanced criminal record checks.", "summaryDescription" : "Senior Care Professional at Home Instead. Skills: Care planning, Mentoring, Quality monitoring. Ensure Care Plans are understood. Support Care Professionals", "postedDate" : "2026-06-15T21:28:38.000", "createdAt" : "2026-06-16T03:33:24.933", "lastUpdated" : "2026-06-16T11:44:34.790", "ingestTimestamp" : "2026-06-16T03:33:24.933", "mongoId" : "6a3093adf292fd229c0c6a32", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Personal care services", "Care planning", "Mentoring", "Quality monitoring", "Relationship building", "Best practice promotion", "Non-medical care", "Care management technology" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca16774d8ee00a09a561b", "title" : "VP of Health Plan Partnerships", "company" : "AnswersNow", "industry" : "Partnerships", "salary" : { "min" : 171000.0, "max" : 199500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T06:45:11.783", "fingerprint" : "2e783f0282b9b0844616132bad8f980dd9d0f339fcc9811830c666805d33d7a2", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/answersnow/7329583a-19ac-43c8-9ab1-ec449e44dccd/application", "externalId" : "7329583a-19ac-43c8-9ab1-ec449e44dccd", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "technicalSkills" : "SQL, BI", "professionalSkills" : [ "Data analysis", "Business intelligence", "Data modeling", "Report validation", "Data definitions", "Requirements translation", "Stakeholder management", "Team leadership", "Hiring", "Onboarding", "BI migration", "Audit", "Dashboard buildout", "Metric consistency", "Data dictionary maintenance", "Ad hoc analysis", "Work product review" ], "hardSkillsList" : [ "Query writing", "Data model design", "Report logic validation", "Metric definition", "Data dictionary management" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Query writing", "level" : "intermediate" }, { "name" : "Data model design", "level" : "intermediate" }, { "name" : "Report logic validation", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Data dictionary management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Data analytics, BI migration, Team leadership", "majorSkillsList" : [ "Data analytics", "BI migration", "Team leadership" ], "coreResponsibilities" : "Manage data analyst, Set clear expectations, Provide regular feedback, Create development paths, Hire analysts, Onboard analysts, Define team skills, Define team standards, Align data team, Own migration timeline, Deliver migration, Lead Mode audit, Document existing BI, Assess BI usage, Drive rationalization decisions, Oversee dashboard buildout, Ensure dashboard accuracy, Ensure dashboard adoption, Ensure dashboard maintenance, Drive reporting consistency, Own data definitions process, Establish agreed definitions, Document agreed definitions, Translate business questions, Execute reporting requirements, Bridge business stakeholders, Build data infrastructure, Surface data, Write SQL, Review data models, Validate reports, Perform ad hoc analysis, Review analyst work product, Maintain high bar", "teamCollaboration" : "Partner with engineering; Partner with product; Partner with clinical leadership; Cross-functional working sessions; Bridge business stakeholders; Partner with BI Engineer", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Autism therapy; Virtual ABA therapy; Health plan market; Value-based care; Clinical data; Payor analytics", "domainList" : [ "autism-therapy", "virtual-aba-therapy", "health-plan-market", "value-based-care", "clinical-data", "payor-analytics" ], "domainSpecificKnowledge" : [ "Autism therapy", "Virtual ABA therapy", "Health plan market", "Value-based care", "Clinical data", "Payor analytics" ], "toolProficiency" : [ "Mode", "Tableau", "Looker", "Amazon QuickSight" ], "communicationSkills" : "Translate business questions; Translate data results", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "outcomesObjectives" : "Produce meaningful new leads; Produce customer meeting volume; Sign net new health plan contracts; Increase total addressable market; Increase revenue from VBC contracts", "qualificationsBasic" : "6+ years data experience, 2+ years management experience, SQL skills, BI migration experience, Cross-functional alignment experience, Manage analysts experience, Written communication skills, Verbal communication skills, Startup environment comfort", "qualificationsPreferred" : "Amazon QuickSight experience, AWS data ecosystem familiarity, Dbt familiarity, Dimensional modeling concepts, Clinical data experience, Outcomes reporting experience, Payor-facing analytics experience, Building data function experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "VP of Health Plan Partnerships Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: The Vice President of Health Plan Partnerships is a critical component of AnswersNow’s mission to be the leading solution for high-quality, virtual Autism therapy in the United States, and will be instrumental in executing on the company’s strategy. The role will be responsible for developing, pursuing, and closing new health plan contracts to drive sustainable revenue growth for AnswersNow in line with the company’s national expansion strategy. The VP, Health Plan Partnerships will bring a deep understanding of the health plan market and landscape, a proven track record in closing complex B2B health plan sales, negotiating contracts, and expertise in value-based care (VBC), positioning AnswersNow as the preferred ABA partner for health plans. This role will report to the Senior Vice President, Health Plan Partnerships. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - 6+ years of experience in data, analytics, or business intelligence — with at least 2 years in a management or lead role - Strong SQL skills — you can write and review queries, understand data model design, and validate report logic yourself - Proven experience leading a BI migration or platform transition (Mode, Tableau, Looker, or similar to a new environment) - Track record of driving cross-functional alignment on data definitions — you've facilitated the messy conversations and gotten teams to agree - Experience managing analysts: setting expectations, giving feedback, and growing people - Strong written and verbal communication skills — you can translate a business question into a data requirement and a data result into a business insight - Comfort in a startup environment where process is still being built and priorities shift - Experience with Amazon QuickSight or strong AWS data ecosystem familiarity is a significant plus - Healthcare or regulated data environment experience is a plus Nice to have: - Familiarity with dbt (data build tool) and dimensional modeling concepts - Experience with clinical data, outcomes reporting, or payor-facing analytics - Background in building a data function from early stage — you've hired the first analysts and defined the first processes What You’ll Do Team Leadership & Management - Directly manage the contractor data analyst and future analysts as the team scales - Set clear expectations, provide regular feedback, and create development paths for data team members - Hire and onboard analysts as the function grows, defining the skills and standards the team will be held to - Partner with engineering, product, and clinical leadership to ensure the data team is aligned to business priorities BI Execution & Migration - Own the Mode-to-QuickSight migration timeline and delivery — in partnership with the BI Engineer who owns the technical layer - Lead the Mode audit: document what exists, assess what's actively used and trusted, and drive rationalization decisions with stakeholders - Oversee the five-domain dashboard buildout from requirements through delivery, ensuring dashboards are accurate, adopted, and maintained - Drive consistency in reporting: ensure every dashboard and report reflects aligned metric definitions across teams Definitions & Cross-Functional Alignment - Own the data definitions process: facilitate cross-functional working sessions to establish and document agreed definitions for core metrics - Translate business questions into reporting requirements that the BI Engineer and analysts can execute against - Serve as the bridge between business stakeholders who need answers and the data team that builds the infrastructure to surface them - Maintain a living data dictionary and ensure definitions are accessible, versioned, and enforced in reporting Hands-On Data Leadership - This is a hands-on manager role — you should be comfortable writing SQL, reviewing data models, and validating reports yourself when the work requires it - Perform or oversee ad hoc analysis to answer urgent business questions when the analyst team is at capacity - Review and validate analyst work product before it goes to stakeholders, maintaining a high bar for accuracy and clarity - Partner with the BI Engineer on data model design decisions that affect reporting quality and consistency Success Indicators: - You produce meaningful new leads and customer meeting volume consistently each quarter. - You sign at least 3-4 net new health plan contracts per quarter. - Total addressable market exceeds 50% in all states, with a target of 80%+ at market maturity. - The company’s total revenue and percentage of revenue from VBC contracts increases in your assigned health plan accounts. - You are a driven, high-expectation, and intellectually curious producer who both advances the company’s growth, brand, and culture. What we Offer - $171,000- $199,500 annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "VP of Health Plan Partnerships at AnswersNow. Skills: Data analytics, BI migration, Team leadership. Manage data analyst. Set clear expectations", "createdAt" : "2026-06-14T09:17:01.176", "lastUpdated" : "2026-06-15T06:45:11.783", "ingestTimestamp" : "2026-06-14T09:17:01.176", "mongoId" : "6a2ca16774d8ee00a09a561b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 171000, "salaryAnnualMax" : 199500, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Query writing", "Data model design", "Report logic validation", "Metric definition", "Data dictionary management", "Leadership", "Mentoring", "Data analytics", "BI migration", "Team leadership", "Data analysis", "Business intelligence", "Data modeling", "Report validation", "Data definitions", "Requirements translation", "Stakeholder management", "Hiring", "Onboarding", "Audit", "Dashboard buildout", "Metric consistency", "Data dictionary maintenance", "Ad hoc analysis", "Work product review", "Roadmap planning", "Autism therapy", "Virtual ABA therapy", "Health plan market", "Value-based care", "Clinical data", "Payor analytics", "Mode", "Tableau", "Looker", "Amazon QuickSight" ], "skillCount" : 36, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "VP", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3066ecf292fd229cfb73b8", "title" : "Patient Care Coordinator", "company" : "SERC Physical Therapy", "salary" : { "min" : 42000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry Level Patient Care Coordinator in Spring Hill, United States, with adjustments for the healthcare industry and company size." }, "location" : "21161 W 223rd St, Spring Hill, KS, 66083-3042", "locations" : [ "21161 W 223rd St", "Spring Hill", "KS", "66083-3042" ], "timestamp" : "2026-06-16T08:13:41.067", "fingerprint" : "3dab3ec8b8294b802c2a05aac80dc25fee4fd74a82425171419ad96c4b956450", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/serc/jobs/5164480007", "externalId" : "5164480007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Spring Hill", "state" : "Kansas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.7430646,-94.8255166" } ], "locationText" : "Spring Hill, Kansas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Provide excellent customer service, Schedule patient appointments, Manage patient intake process, Verify insurance information, Process patient payments, Maintain patient records, Coordinate with medical staff, Handle patient inquiries", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Spring Hill, KS Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills – must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.", "summaryDescription" : "Patient Care Coordinator at SERC Physical Therapy. Provide excellent customer service. Schedule patient appointments", "postedDate" : "2026-06-15T23:29:17.031", "createdAt" : "2026-06-15T23:29:17.031", "lastUpdated" : "2026-06-16T08:13:41.067", "ingestTimestamp" : "2026-06-15T23:29:17.031", "mongoId" : "6a3066ecf292fd229cfb73b8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3066dff292fd229cfb689c", "title" : "Personal Care Specialist", "company" : "Green Thumb", "industry" : "Retail", "salary" : { "min" : 33000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Personal Care Specialist in Philadelphia, adjusted for the retail industry." }, "location" : "Philadelphia, Pennsylvania, United States", "locations" : [ "Philadelphia", "Pennsylvania", "United States" ], "timestamp" : "2026-06-16T07:10:50.092", "fingerprint" : "0071fdb62b9a4c87674e4a59f667e3241e84789ca807804daaca296f993cfbd6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/greenthumbindustries/jobs/7993689", "externalId" : "7993689", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Philadelphia", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9527237,-75.1635262" } ], "locationText" : "Philadelphia, Pennsylvania, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Order verification", "Inventory management", "Regulatory compliance" ], "hardSkillsList" : [ "Product knowledge", "Cannabis regulations" ], "hardSkills" : [ { "name" : "Product knowledge", "level" : "intermediate" }, { "name" : "Cannabis regulations", "level" : "intermediate" } ], "majorSkills" : "Customer engagement, Product recommendation, Cannabis knowledge", "majorSkillsList" : [ "Customer engagement", "Product recommendation", "Cannabis knowledge" ], "coreResponsibilities" : "Engage with and assist patients and/or customers, Educate patients and/or customers on products, Recommend safe and effective regimens, Remain up to date on product knowledge, Promote a positive work environment, Assist in verifying order deliveries, Provide support to management team, Ensure retail store operations run smoothly, Ensure local and state cannabis regulations are enforced, Ensure sales floor is properly stocked, Maintain store presence, Maintain hard copy files, Follow security measures, Follow safety compliance procedures, Complete duties at assigned workstations, Uphold cleanliness standards, Uphold safety standards, Uphold presentation standards", "teamCollaboration" : "Work with management team; Collaborate with employees", "domainKnowledge" : "Cannabis regulations; Cannabis industry; Cannabinoids; Endocannabinoid system; Cannabis therapies", "domainList" : [ "cannabis-regulations", "cannabis-industry", "cannabinoids", "endocannabinoid-system", "cannabis-therapies" ], "domainSpecificKnowledge" : [ "Cannabis regulations", "Cannabis industry", "Cannabinoids", "Endocannabinoid system", "Cannabis therapies" ], "toolProficiency" : [ "POS systems", "Word processing software", "Database management software", "Spreadsheet applications", "Email" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Continuously learn about cannabis", "specialRequirements" : "Move about the dispensary, Remain in stationary position, Converse and communicate, Operate point of sale system, Operate computer, Operate office machinery, Prepare patient and customer orders, Move inventory and materials, Inspect and receive detailed information, Move inventory and materials weighing up to 30 pounds, Work outdoors in varying weather conditions, Exposure to cannabis", "qualificationsBasic" : "At least one year of customer service, Meet scheduling and availability requirements, Must have reliable, responsible, and dependable attendance, Must be 21 years or older, Must pass all required background checks, Possess valid driver’s license or state ID, Must be and remain compliant with all legal or company regulations", "qualificationsPreferred" : "Specialty, customer-facing retail experience, Prior cannabis experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Role RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors. Responsibilities Engage with and assist patients and/or customers in a customer-facing, intimate retail environment Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge. Promote a work environment that is positive, communicative, patient and/or customer-oriented Assist in verifying order deliveries for accuracy Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints Ensure local and state cannabis regulations are properly enforced and upheld Ensure sales floor is properly stocked and presence of the store is well maintained and compliant Maintenance of hard copy files as required Follow security measures and safety compliance procedures Complete duties at assigned workstations, as determined by management, during scheduled shifts including: Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary Other duties as assigned Qualifications At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs Must have reliable, responsible, and dependable attendance Must be 21 years or older Must pass all required background checks including state-specific cannabis employment requirements Possess valid driver’s license or state ID Must be and remain compliant with all legal or company regulations for working in the cannabis industry Prior cannabis experience not required Additional Requirements Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary Remain in a stationary position, if required, to meet the needs of the business Converse and communicate with individuals and groups of people directly Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email Prepare patient and/customer orders by moving and placing products Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries Move inventory and materials weighing up to 30 pounds independently Position self to move inventory and materials in storage areas Skills Consistent demonstration of excellent customer service skills Desire to continuously learn (more) about cannabis, cannabinoids, and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge preferred Ability to establish and maintain effective working relationships with all employees Ability to listen well and effectively communicate, both verbally and in writing, with various audiences Previous experience with POS systems Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures Employee must be able to follow instructions as directed and incorporate constructive criticism from managers Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements. Working Conditions Patient and/or customer-facing environment Ability to work outdoors in varying and sometimes adverse weather conditions Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent Our Mission: To promote well-being through the power of cannabis. We’re humble—We prefer quiet confidence and don’t shout about our success. We’re hardworking—We put our heads down and get the job done. We’re grateful—Working in our industry is a privilege and an act of service. We’re transparent—Honest and open communication keeps us healthy as an organization. We’re collaborative—And believe good ideas can come from anywhere. We have a growth mindset—One that’s grounded in well-being. At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace. We can't wait to meet you.", "summaryDescription" : "Personal Care Specialist at Green Thumb. Skills: Customer engagement, Product recommendation, Cannabis knowledge. Engage with and assist patients and/or customers. Educate patients and/or customers on products", "postedDate" : "2026-06-15T23:25:45.849", "createdAt" : "2026-06-15T23:25:45.849", "lastUpdated" : "2026-06-16T07:10:50.092", "ingestTimestamp" : "2026-06-15T23:25:45.849", "mongoId" : "6a3066dff292fd229cfb689c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 33000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Product knowledge", "Cannabis regulations", "Customer engagement", "Product recommendation", "Cannabis knowledge", "Customer service", "Order verification", "Inventory management", "Regulatory compliance", "Cannabis industry", "Cannabinoids", "Endocannabinoid system", "Cannabis therapies", "POS systems", "Word processing software", "Database management software", "Spreadsheet applications", "Email" ], "skillCount" : 18, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3056e6f292fd229cf307e2", "title" : "Care Strategy Associate", "company" : "Charlie Health", "salary" : { "min" : 106000.0, "max" : 148000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-16T08:54:50.517", "fingerprint" : "4b1111648201f0cbd53eeef1f3b747946e77e4c9a250ee7bff6f8aa2c19a3d24", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.charliehealth.com/careers?gh_jid=6030489004", "externalId" : "6030489004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Data analysis", "Project management", "Budget management" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Project management", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" } ], "majorSkills" : "Operations Management, Process Improvement, Cross-functional Leadership", "majorSkillsList" : [ "Operations Management", "Process Improvement", "Cross-functional Leadership" ], "coreResponsibilities" : "Oversee daily operations, Develop and implement operational strategies, Manage cross-functional projects, Coordinate with vendors and stakeholders, Track and analyze operational metrics, Identify and implement process improvements, Manage operational budgets, Ensure resource allocation efficiency, Develop operational reports", "teamCollaboration" : "Cross-functional teams; External vendors; Internal stakeholders", "projectManagementSkills" : [ "Process improvement methodologies", "Project lifecycle management" ], "toolProficiency" : [ "CRM software", "ERP systems", "Project management tools" ], "communicationSkills" : "Report generation; Presentation delivery", "documentationSkills" : "Process documentation; Operational reports", "innovationCreativity" : "Continuous improvement initiatives", "problemSolvingSkills" : "Root cause analysis; Analytical thinking", "outcomesObjectives" : "Improve operational efficiency; Enhance cross-functional collaboration; Achieve key performance indicators", "qualificationsBasic" : "Bachelor's degree, 3+ years of experience in operations, Experience with process improvement methodologies, Experience managing cross-functional projects, Experience with operational metrics and KPIs", "qualificationsPreferred" : "Master's degree, Experience in a high-growth startup environment, Experience with specific industry software", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About the Role Charlie Health is seeking a highly motivated, intellectually curious, and data-driven Strategy SQL or BI tool experience (Tableau, Hex, Power BI) is a plus Strong organizational skills with demonstrated ability to manage multiple projects and workstreams concurrently Exceptional written and verbal communication skills Proactive self-starter with a strong sense of ownership and the ability to operate independently in fast-paced environments Resourceful problem solver with the ability to adapt quickly to changing priorities Meticulous attention to detail and a commitment to delivering high-quality work Strong analytical mindset with the ability to synthesize data into actionable insights; experience with healthcare analytics is a plus Located within a 45-minute commute of New York City and able to work on-site four days per week Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $106,000 and $135,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $117,000 and $148,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don’t give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking \"Submit application\" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.", "summaryDescription" : "Care Strategy Associate at Charlie Health. Skills: Operations Management, Process Improvement, Cross-functional Leadership. Oversee daily operations. Develop and implement operational strategies", "postedDate" : "2026-06-15T23:20:34.697", "createdAt" : "2026-06-15T23:20:34.697", "lastUpdated" : "2026-06-16T08:54:50.517", "ingestTimestamp" : "2026-06-15T23:20:34.697", "mongoId" : "6a3056e6f292fd229cf307e2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 106000, "salaryAnnualMax" : 148000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Project management", "Budget management", "Operations Management", "Process Improvement", "Cross-functional Leadership", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Process improvement methodologies", "Project lifecycle management", "CRM software", "ERP systems", "Project management tools" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30571cf292fd229cf341f4", "title" : "Mgr, Customer Care", "company" : "Natera", "industry" : "Healthcare", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Customer Care in the Biotech industry in the US, adjusted for remote work and company size." }, "location" : "US Remote (sup org use only)", "locations" : [ "US Remote (sup org use only)" ], "timestamp" : "2026-06-16T07:21:14.210", "fingerprint" : "1a8072024fffde95e14d8519910e7ad38b32cbc9ff52840725277123a94aab96", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/natera/jobs/6024036004", "externalId" : "6024036004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "POSITION SUMMARY: The Customer Experience Manager owns the customer experience across all Natera touchpoints and directly manages Customer Experience Supervisors. You are responsible for the Customer Experience group's SLAs, KPIs, and operational delivery. This role drives the planning and execution of major team projects and partners cross-functionally across Natera to solve workflow problems. You serve as the final tier of escalation for the group. PRIMARY RESPONSIBILITIES: Manage daily contact center operations across the Customer Experience group, making real-time adjustments to hit SLAs. Track, monitor, and report on Key Performance Indicators (KPIs) and operational metrics. Direct and develop Customer Experience Supervisors to hit operational targets and support business objectives. Partner with department heads across patient and provider touchpoints to improve experience and eliminate process gaps. Drive cross-functional initiatives from scoping through execution, optimizing team workflows. Own complex escalations, delivering fast resolutions and implementing structural fixes to prevent recurrence. Maintain high customer satisfaction and Net Promoter Score (NPS). Build and maintain a high-performing, accountable environment for the Customer Experience team. Comply with HIPAA policies and Natera procedures regarding PHI access and protection. Maintain current status on all Natera training requirements. QUALIFICATIONS: Bachelor’s degree or equivalent required; graduate degree preferred. Proven leadership experience managing high-volume customer experience or contact center operations. Experience managing cross-functional projects and working with matrixed teams. Healthcare or biotech experience strongly preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Strong data analysis skills; Excel analysis and modeling proficiency required. Track record of executing complex projects and meeting aggressive deadlines. Direct, concise written and verbal communication skills. Decisive and adaptable; capable of executing hands-on work while driving broader operational strategy. Experience reporting and presenting metrics to senior leadership. Expertise in de-escalating customer issues and executing root cause analysis. Ability to maintain professionalism and create clarity during complex escalations. Deep knowledge of contact center operations, SLA management, and customer service principles. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $87,600—$109,500 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page", "summaryDescription" : "Mgr, Customer Care at Natera", "postedDate" : "2026-06-15T23:18:00.196", "createdAt" : "2026-06-15T23:18:00.196", "lastUpdated" : "2026-06-16T07:21:14.210", "ingestTimestamp" : "2026-06-15T23:18:00.196", "mongoId" : "6a30571cf292fd229cf341f4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305143f292fd229cefd300", "title" : "Patient Care Coordinator", "company" : "Upstream Rehabilitation", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry Level Patient Care Coordinator in Sharonville, OH, adjusted for the healthcare industry and company size." }, "location" : "Sharonville, Ohio, United States", "locations" : [ "Sharonville", "Ohio", "United States" ], "timestamp" : "2026-06-16T08:38:11.915", "fingerprint" : "9dc62063a3c9a35a9f16940d053905ba93523cbeb4f6264434029116051fd2fe", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://yourfuture.urpt.com/job/5158849007/?gh_jid=5158849007", "externalId" : "5158849007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sharonville", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.2681145,-84.4132779" } ], "locationText" : "Sharonville, Ohio, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "rawDescription" : "Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Cincinnati, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills – must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.", "summaryDescription" : "Patient Care Coordinator at Upstream Rehabilitation", "postedDate" : "2026-06-15T23:16:39.992", "createdAt" : "2026-06-15T23:16:39.992", "lastUpdated" : "2026-06-16T08:38:11.915", "ingestTimestamp" : "2026-06-15T23:16:39.992", "mongoId" : "6a305143f292fd229cefd300", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305143f292fd229cefd305", "title" : "Patient Care Coordinator", "company" : "Upstream Rehabilitation", "salary" : { "min" : 41000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry Level Patient Care Coordinator in Spring Hill, United States, with adjustments for the healthcare industry and company size." }, "location" : "21161 W 223rd St, Spring Hill, KS, 66083-3042", "locations" : [ "21161 W 223rd St", "Spring Hill", "KS", "66083-3042" ], "timestamp" : "2026-06-16T06:42:46.395", "fingerprint" : "22337111e592570c68f7a9c37e8b40d3c067dceeec945364455012233116047d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://yourfuture.urpt.com/job/5164665007/?gh_jid=5164665007", "externalId" : "5164665007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Spring Hill", "state" : "Kansas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.7430646,-94.8255166" } ], "locationText" : "Spring Hill, Kansas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "rawDescription" : "SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Spring Hill, KS Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills – must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.", "summaryDescription" : "Patient Care Coordinator at Upstream Rehabilitation", "postedDate" : "2026-06-15T23:16:39.836", "createdAt" : "2026-06-15T23:16:39.836", "lastUpdated" : "2026-06-16T06:42:46.395", "ingestTimestamp" : "2026-06-15T23:16:39.836", "mongoId" : "6a305143f292fd229cefd305", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a2adf292fd229c11ea68", "title" : "Senior Manager, Planning", "company" : "HelloFresh", "industry" : "Food & Beverage", "salary" : { "min" : 136710.0, "max" : 158100.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Irving, TX, United States", "locations" : [ "Irving", "TX", "United States" ], "timestamp" : "2026-06-16T12:38:03.616", "fingerprint" : "9669fbbeaffd3ec291b51b54ca265568c8251f56fa7d4f2fe65874360b936d76", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.hellofresh.com/global/en/job/7990167?gh_jid=7990167", "externalId" : "7990167", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irving", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.8295183,-96.9442177" } ], "locationText" : "Irving, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 8, "experienceLevel" : "Manager", "technicalSkills" : "Google sheets, MS Excel", "professionalSkills" : [ "Production planning", "Data analysis", "Analytical problem-solving", "Project management", "Organizational skills" ], "hardSkillsList" : [ "VLOOKUP", "Pivot Tables" ], "hardSkills" : [ { "name" : "VLOOKUP", "level" : "intermediate" }, { "name" : "Pivot Tables", "level" : "intermediate" } ], "majorSkills" : "Production planning, Operational risk, Process improvement", "majorSkillsList" : [ "Production planning", "Operational risk", "Process improvement" ], "coreResponsibilities" : "Manage team for on-time creation of daily production, Track progress to and deviations from the plan, Drive problem-solving and root cause analysis, Assess and identify potential Operational risks, Lead discussion of risks and plan changes, Utilize production planning tools, Track performance to ensure execution of production plans, Drive continuous improvement of Fulfillment Planning tools, Drive continuous improvement of Fulfillment Planning processes, Complete projects on schedule, Manage a team of Fulfillment Planning Managers", "teamCollaboration" : "Partner with other leaders; Cross-functional stakeholders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Distribution center operations; Logistics; Manufacturing environment", "domainList" : [ "distribution-center-operations", "logistics", "manufacturing-environment" ], "domainSpecificKnowledge" : [ "Distribution center operations", "Logistics", "Manufacturing environment" ], "toolProficiency" : [ "Google sheets", "MS Excel" ], "communicationSkills" : "Written communication; Verbal communication; Executive presence", "problemSolvingSkills" : "Analytical problem-solving; Root cause analysis", "specialRequirements" : "Working at least one weekend day", "outcomesObjectives" : "Deliver for our customers; Improve key performance indicators", "qualificationsBasic" : "Bachelors or Associates Degree, 3-8 years of experience in Production Planning, Proficiency in Google sheets and/or MS Excel", "qualificationsPreferred" : "Degree in Engineering, Mathematics, or Business/ Supply Chain, Experience within a distribution center, logistics, or manufacturing environment, Experience managing direct reports", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Fulfillment Planning team plays a central role in maintaining efficient Operations and delivering for our customers in a high-growth environment. Our Senior Planning Managers are responsible for end-to-end end-to-end production planning for our U. S. distribution centers, including addressing day-to-day operational risk, analytical problem-solving, and driving improvement of key performance indicators. We are looking for leaders with strong analytical and dive-deep skills, as well as excellent communication skills and executive presence, who can partner effectively with other leaders across functions to solve problems and execute high-level network decisions on a daily basis. Job Responsibilities Manage the team that is responsible for the on-time creation of daily production plans Track progress to and deviations from the plan, drive problem-solving and root cause analysis Assess and identify potential Operational risks; lead the discussion of risks and plan changes with other key business stakeholders such as Procurement, Logistics, HR and Operations leaders Utilize production planning tools and track performance to ensure the successful execution of production plans Take on projects to drive the continuous improvement of Fulfillment Planning tools and processes and complete them on schedule Manage a team of Fulfillment Planning Managers Report to the AD of Fulfillment Planning Key Characteristics Thought leader in developing solutions to cross-functional operational challenges Capable of thinking strategically about high-level business impacts as well as being familiar with the details of deliverables Proven ability to adapt quickly in changing situations and to use data to drive the right results Strong communication and collaboration skills to effectively develop cross-functional partnerships; open-minded, collaborative and team-oriented attitude Experience managing competing priorities and informing complex decision-making in an ambiguous environment Experience managing people and developing talent A commitment to professional integrity and ethics Basic Qualifications Bachelors or Associates Degree in Engineering, Mathematics, or Business/ Supply Chain preferred Organizational, project management skills, attention to detail and accuracy Excellent interpersonal, math, and written/verbal communication skills Proficiency in Google sheets and/or MS Excel required (VLOOKUP, Pivot Tables, etc.). 3-8 years of experience in Production Planning or related positions that require cross-functional collaboration and data analysis to influence stakeholders [Preferred] Experience within a distribution center, logistics, or manufacturing environment [Preferred] Experience managing direct reports Schedule This is a full-time (40 hours, 5 days per week) role that requires working at least one weekend day. Possible schedules include: Sunday - Thursday Tuesday - Saturday Exact days and hours worked are flexible You’ll get… Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities Generous PTO and flexible attendance policy Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_) Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+ Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. Newark, NJ Pay Range $136,710—$158,100 USD", "summaryDescription" : "Senior Manager, Planning at HelloFresh. Skills: Production planning, Operational risk, Process improvement. Manage team for on-time creation of daily production. Track progress to and deviations from the plan", "postedDate" : "2026-06-16T03:17:13.556", "createdAt" : "2026-06-16T03:17:13.556", "lastUpdated" : "2026-06-16T12:38:03.616", "ingestTimestamp" : "2026-06-16T03:17:13.556", "mongoId" : "6a30a2adf292fd229c11ea68", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 136710, "salaryAnnualMax" : 158100, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "VLOOKUP", "Pivot Tables", "Production planning", "Operational risk", "Process improvement", "Data analysis", "Analytical problem-solving", "Project management", "Organizational skills", "Distribution center operations", "Logistics", "Manufacturing environment", "Google sheets", "MS Excel" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308069f292fd229c065519", "title" : "Customer Care Specialist", "company" : "Universal Audio", "industry" : "Manufacturing", "salary" : { "min" : 38000.0, "max" : 57000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Care Specialist in Bulgaria, adjusted for the technology industry and remote work." }, "location" : "Scotts Valley, California, United States", "locations" : [ "Scotts Valley", "California", "United States" ], "timestamp" : "2026-06-16T09:22:28.989", "fingerprint" : "7a7bdc569cf6a17ef92a907b12ee5f85d7dd7c3801668d582f966400f27f9efc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/universalaudio/jobs/4704005005", "externalId" : "4704005005", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "technicalSkills" : "Windows, MAC, UAD-2, Apollo, UA Console, LUNA", "professionalSkills" : [ "Customer service principles", "Computer system configuration", "Troubleshooting" ], "hardSkillsList" : [ "Product installation support", "Configuration troubleshooting", "Service request processing", "Warranty standards", "Sales returns", "RMA processing", "Account issue resolution", "Online purchase research", "Recording technology", "Computer applications", "Recording studio hardware", "Software signal routing", "Modern recording techniques", "Music production", "Sound design", "Principles of sound", "Guitar rig configuration", "Pedal board setup", "Effects setup" ], "softSkillsList" : [ "Tolerant", "Empathetic" ], "hardSkills" : [ { "name" : "Product installation support", "level" : "intermediate" }, { "name" : "Configuration troubleshooting", "level" : "intermediate" }, { "name" : "Service request processing", "level" : "intermediate" }, { "name" : "Warranty standards", "level" : "intermediate" }, { "name" : "Sales returns", "level" : "intermediate" }, { "name" : "RMA processing", "level" : "intermediate" }, { "name" : "Account issue resolution", "level" : "intermediate" }, { "name" : "Online purchase research", "level" : "intermediate" }, { "name" : "Recording technology", "level" : "intermediate" }, { "name" : "Computer applications", "level" : "intermediate" }, { "name" : "Recording studio hardware", "level" : "intermediate" }, { "name" : "Software signal routing", "level" : "intermediate" }, { "name" : "Modern recording techniques", "level" : "intermediate" }, { "name" : "Music production", "level" : "intermediate" }, { "name" : "Sound design", "level" : "intermediate" }, { "name" : "Principles of sound", "level" : "intermediate" }, { "name" : "Guitar rig configuration", "level" : "intermediate" }, { "name" : "Pedal board setup", "level" : "intermediate" }, { "name" : "Effects setup", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Tolerant" }, { "name" : "Empathetic" } ], "majorSkills" : "Customer care support, Product troubleshooting, Customer satisfaction", "majorSkillsList" : [ "Customer care support", "Product troubleshooting", "Customer satisfaction" ], "coreResponsibilities" : "Assist customers with inquiries, Provide product installation support, Troubleshoot Windows and MAC computers, Configure Windows and MAC systems, Troubleshoot DAWs, Generate knowledge base entries, Create video tutorials, Communicate with customers via telephone, Communicate via chat, Respond to online requests, Respond to service requests, Meet department metrics, Handle customer complaints, Resolve customer complaints, Escalate customer complaints, Achieve satisfaction scores, Obtain relevant information, Evaluate relevant information, Process replacement parts orders, Provide presales product information, Provide presales service information, Resolve account issues, Research online purchases, Coordinate with internal departments, Provide Return Material Authorizations, Adhere to warranty standards, Adhere to internal policies, Process approved sales returns, Coordinate RMA handling, Coordinate service requirements", "teamCollaboration" : "Coordinate with internal departments", "domainKnowledge" : "Guitar products; Connected digital interfaces; Analog equipment; Online store; Recording studio hardware; Software signal routing; Modern recording techniques; Music production; Sound design; Principles of sound; Guitar rig configuration; Pedal board setup; Effects setup", "domainList" : [ "guitar-products", "connected-digital-interfaces", "analog-equipment", "online-store", "recording-studio-hardware", "software-signal-routing", "modern-recording-techniques", "music-production", "sound-design", "principles-of-sound", "guitar-rig-configuration", "pedal-board-setup", "effects-setup" ], "domainSpecificKnowledge" : [ "Guitar products", "Connected digital interfaces", "Analog equipment", "Online store", "Recording studio hardware", "Software signal routing", "Modern recording techniques", "Music production", "Sound design", "Principles of sound", "Guitar rig configuration", "Pedal board setup", "Effects setup" ], "toolProficiency" : [ "DAW", "Cubase", "Pro Tools", "Nuendo", "Ableton Live", "Logic Pro" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Knowledge base entries; Video tutorials", "problemSolvingSkills" : "Problem analysis; Problem-solving; Troubleshooting", "specialRequirements" : "Work overtime, Work weekends", "outcomesObjectives" : "Achieve high customer satisfaction", "qualificationsBasic" : "High school diploma or equivalent, Experience with UAD-2/Apollo hardware, Experience with UA Software: Console and LUNA, Ability to lift 20 pounds, Ability to sit for extended periods, Access to high speed internet, Appropriate workspace at residence, Reliable transportation", "qualificationsPreferred" : "Formal recording technology education", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Department: Customer Care Location: Remote Universal Audio is looking for a talented Customer Care Specialist I to join our growing team. This person will provide pre and post-sale customer care support for UA’s product line of connected digital interfaces, guitar products, analog equipment and on-line store. The ideal candidate for this position will have extensive knowledge of guitar products, support and lore. This is done via online request, telephone support and via self-service tools. Responsibilities Assist all Universal Audio customers and incoming inquiries as required Provide UA product installation support and troubleshooting for Windows and MAC based computers Provide configuration and troubleshooting of Windows and MAC based computer systems and DAWs to customers Generate knowledge base entries, both written and in video tutorial formats Communicate directly with customers either by telephone, chat, online requests, or service requests Respond to customer inquiries, complaints, and service requests within specified department metrics Handle and resolve or appropriately escalate customer complaints to achieve high customer satisfaction interaction scores Obtain and evaluate all relevant information to handle inquiries and complaints Process replacement parts orders Provide customers with presales product and service information Provide support to customers to help resolve potential account issues, including research of online purchases Communicate and coordinate with internal departments as required Provide Return Material Authorizations (RMA) in accordance with warranty standards, internal policies or for approved sales returns Coordinate the handling of RMA, and service requirements through the distribution channel Qualifications Communication skills – English, verbal and written. In addition, region specific language as required by position. Problem analysis and problem-solving Attention to detail and accuracy Ability to translate support transactions and provide data collection to categorize interactions Adaptable, initiative, tolerant, empathetic, and with a positive approach to customer’s needs Experience with use of UAD-2/Apollo hardware products. Experience with UA Software: UA Console and LUNA recording software. Ability to lift 20 pounds Must be able to sit for extended periods Available to work overtime and weekends when required. Have access to high speed internet connection to accommodate working remotely Have an appropriate workspace in your residence, when applicable Have reliable transportation, when applicable Education / Experience High school diploma, general education degree or equivalent work experience. Formal recording technology education desirable Advanced Knowledge of customer service principles and practices Advanced Knowledge of configuring and troubleshooting Windows and MAC based computers Knowledge of relevant computer applications “DAW” for use with Universal Audio products (i. e. Cubase, Pro Tools, Nuendo, Ableton Live, Logic Pro, etc.) Knowledge of recording studio hardware/software signal routing principles, and modern recording techniques Knowledge of music production, sound design, basic principles of sound Knowledge of guitar rig configuration, signal routing, pedal board set up, and effects Compensation: California Hourly Rate of Pay is $20.10 - $23.27 per hour Base salary/hourly rate of pay will be based on the cost of labor for the city/state in which the new hire resides, at the time of hire UA offers competitive benefits: Profit sharing, Medical/Dental/Vision, 401K Safe Harbor Contribution, Stock Options, Flexible time-off (PTO/Sick Leave/Company Holiday Time-off), etc. UA Mission: We exist to thrill and inspire music makers everywhere with timeless sound and impeccable craftsmanship, freeing the songs inside and allowing you to sound like the records you love. UA Vision: In the future, music makers around the world will trust Universal Audio as a friend and creative partner, inspiring them to craft amazing records as naturally as playing their first instrument or singing their favorite song. The best home, project, and professional studios will feature most of the UA equipment from floor to ceiling — ranging from audio interfaces and guitar gear to microphones and software — all of it working together to deliver unrivaled sonics and operational symphony. Our customers will eagerly await each new UA product like a hit record or blockbuster movie, trusting that it may spark them to create the best music of their lives. In doing so, UA will become revered worldwide as the way that music is made. Universal Audio is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. UA also prohibits harassment of applicants or employees based on these protected categories.", "summaryDescription" : "Customer Care Specialist at Universal Audio. Skills: Customer care support, Product troubleshooting, Customer satisfaction. Assist customers with inquiries. Provide product installation support", "postedDate" : "2026-06-16T01:20:25.646", "createdAt" : "2026-06-16T01:20:25.646", "lastUpdated" : "2026-06-16T09:22:28.989", "ingestTimestamp" : "2026-06-16T01:20:25.646", "mongoId" : "6a308069f292fd229c065519", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Product installation support", "Configuration troubleshooting", "Service request processing", "Warranty standards", "Sales returns", "RMA processing", "Account issue resolution", "Online purchase research", "Recording technology", "Computer applications", "Recording studio hardware", "Software signal routing", "Modern recording techniques", "Music production", "Sound design", "Principles of sound", "Guitar rig configuration", "Pedal board setup", "Effects setup", "Tolerant", "Empathetic", "Customer care support", "Product troubleshooting", "Customer satisfaction", "Customer service principles", "Computer system configuration", "Troubleshooting", "Guitar products", "Connected digital interfaces", "Analog equipment", "Online store", "DAW", "Cubase", "Pro Tools", "Nuendo", "Ableton Live", "Logic Pro" ], "skillCount" : 37, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a306c00f292fd229cfd282a", "title" : "Patient Care Coordinator", "company" : "EVERSANA", "industry" : "Pharmaceuticals", "salary" : { "min" : 52000.0, "max" : 71000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Patient Care Coordinator in Chicago, United States, adjusted for the healthcare industry and company size." }, "location" : "Chicago, IL, United States", "locations" : [ "Chicago", "IL", "United States" ], "timestamp" : "2026-06-16T09:10:43.406", "fingerprint" : "4f3e64b52988db6b9919f79d14db2986bc15d726df4f0fa6c93f64b7497c3df2", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/EVERSANA1/744000132287009-patient-care-coordinator-waltz", "externalId" : "744000132287009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. THE POSITION: Waltz Health is looking for a compassionate and highly organized Patient Care Coordinator to join our non-dispensing Specialty Pharmacy team. This role is essential for providing excellent patient support, ensuring that individuals with complex medical conditions receive the guidance and resources they need to successfully manage their specialty medications. You will be the primary point of contact for patients, healthcare providers, and insurance companies, facilitating clear communication and coordination of services. This position offers the opportunity to make a direct impact on patient care while helping patients navigate the complexities of their medication therapies. In this role, you will report to the Senior Director of Pharmacy Services and work under specialty pharmacist supervision to support patients throughout their treatment journey. You will be responsible for entering prescription data and performing other pharmacy technician-specific functions, such as verifying patient information and assisting with medication orders. You will also be responsible for handling patient inquiries, managing medication coordination, and ensuring medication access. You will collaborate with internal and external pharmacy teams to ensure patients receive the highest level of support and care. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: * Help patients navigate the complex landscape of specialty pharmacy services, ensuring they understand the steps required to receive their medications. * Address patient inquiries in a professional and empathetic manner, providing accurate information and directing calls to the appropriate departments when necessary. * Offer resources to patients for additional support (financial assistance, emotional support, etc.) through relevant programs and third-party vendors. * Prescription data entry, requesting new prescriptions, and clarifications from prescribers as supervised by a pharmacist. * Work with patients, prescribers, and insurance companies to facilitate the timely and efficient approval and delivery of specialty medications. * Coordinate with healthcare providers and partner pharmacies to ensure smooth transitions in care. * Proficient knowledge of prior authorization, manufacturer programs and cover-my-meds. * Communication to patients, co-workers is key. * Maintain accurate records in the pharmacy management software to track and document patient interactions, medication status, insurance approvals, and related issues, and updates. * Ensure all patient information is handled confidentially and in compliance with HIPAA regulations. * Provide technical support for any pharmacy-related inquiries, including navigating patient portals or troubleshooting issues with the pharmacy system. * Work closely with pharmacy staff, clinical teams, and external partners to resolve patient issues and improve overall patient care and satisfaction. * Participate in team meetings to provide feedback, suggest improvements, and stay informed about new medications, programs, and policies. * Other activities and projects as determined by management * Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. * All other duties as assigned . Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources. ## Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. * Certified Pharmacy Technician (CPhT) in the state of Illinois * Bachelor's degree or equivalent preferred * Minimum of 1-2 years’ experience in pharmacy setting, healthcare call center, or patient support role * Proficient with MS Excel, Word, and Outlook * Ability to work scheduled hours, shifts may vary based on department needs. * Strong communication skills, both verbal and written, with an emphasis on empathy and active listening. * Excellent organizational skills and attention to detail. * The ability to handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency. * Proficiency in pharmacy software and patient management systems is a plus. * A solid understanding of insurance terminology, prescription benefits, and prior authorization processes. * The ability to work independently and as part of a collaborative team. * A commitment to patient care, confidentiality, and professionalism in all interactions. * Compassion and a patient-focused approach to care. * Strong problem-solving abilities and a proactive attitude in addressing patient and operational issues. * Adaptability to a fast-paced, dynamic environment. * A positive and professional demeanor in all interactions. PREFERRED QUALIFICATIONS: * Previous Specialty Pharmacy experience * Experience working for a start-up company, pharmacy, or PBM. * National Technician Certification PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT: The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands. ## Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at [eversana.com/careers](https://www.eversana.com/careers/). EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [applicantsupport@eversana.com](mailto:brooke.smith@eversana.com). Follow us on [LinkedIn](https://www.linkedin.com/company/eversana/) | [Twitter](https://twitter.com/EVERSANAcompany)", "summaryDescription" : "Patient Care Coordinator at EVERSANA", "postedDate" : "2026-06-15T21:14:32.000", "createdAt" : "2026-06-16T00:04:49.891", "lastUpdated" : "2026-06-16T09:10:43.406", "ingestTimestamp" : "2026-06-16T00:04:49.891", "mongoId" : "6a306c00f292fd229cfd282a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 71000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6ccc74d8ee00a091b729", "title" : "Health and Social Care Trainer", "company" : "Glenholme Healthcare Ltd", "industry" : "Education", "salary" : { "min" : 31000.0, "max" : 34000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Peterborough, GB", "locations" : [ "Peterborough", "GB" ], "timestamp" : "2026-06-16T03:26:40.344", "fingerprint" : "63ceefcdacb66198bc880fa9576a75946d4ad83105800f761f00c72ab5082c58", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://glenholme-healthcare.breezy.hr/p/b04033a855ba01-health-and-social-care-trainer", "externalId" : "b04033a855ba01", "industryFunction" : { }, "structuredLocations" : [ { "city" : "peterborough", "state" : "england", "country" : "United Kingdom", "continent" : "europe", "source" : "locations-index", "geo" : "52.57364,-0.24777" } ], "locationText" : "Peterborough, GB", "employmentType" : "FULL_TIME", "domainKnowledge" : "Health and Social Care", "domainList" : [ "health-and-social-care" ], "domainSpecificKnowledge" : [ "Health and Social Care" ], "specialRequirements" : "40 miles from service", "qualificationsBasic" : "Dependent on Experience", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Health and Social Care Trainer Salary: £31,000- £34,000 Per Annum (Dependent on Experience) Location: You will be required to cover all of our services but focus on our service between Hertfordshire up to Lincolnshire. You should live no further than a 40 miles from one of these services. Job Type:", "summaryDescription" : "Health and Social Care Trainer at Glenholme Healthcare Ltd", "createdAt" : "2026-06-14T18:50:51.987", "lastUpdated" : "2026-06-16T03:26:40.344", "ingestTimestamp" : "2026-06-14T18:50:51.987", "mongoId" : "6a2c6ccc74d8ee00a091b729", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Health and Social Care" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.0 }, { "id" : "6a305979f292fd229cf47e96", "title" : "Care Expert - France", "company" : "Alan", "industry" : "Care \uD83C\uDDEB\uD83C\uDDF7", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Care Expert in France, adjusted for the healthcare industry and remote work." }, "location" : "Anywhere in France", "locations" : [ "Anywhere in France" ], "timestamp" : "2026-06-16T11:06:39.325", "fingerprint" : "9d37c94b1c2846365290d6e71df9c65ce875d5f0c68f7659dde826d2a59d0aa9", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/alan/1a8d9bae-002f-4086-910f-b322be08c8d6/application", "externalId" : "1a8d9bae-002f-4086-910f-b322be08c8d6", "industryFunction" : { }, "structuredLocations" : [ { "country" : "France", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "France", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process improvement", "Data insights", "Project leadership", "Team building", "Talent attraction" ], "hardSkillsList" : [ "Healthcare system navigation" ], "hardSkills" : [ { "name" : "Healthcare system navigation", "level" : "intermediate" } ], "majorSkills" : "Member support, Process excellence, Project leadership", "majorSkillsList" : [ "Member support", "Process excellence", "Project leadership" ], "coreResponsibilities" : "Transform member requests into delightful experiences, Provide meaningful solutions, Provide swift, timely responses, Provide crystal-clear, accurate information, Provide transparent and helpful guidance, Master French healthcare system, Master B2B partner needs, Provide exceptional member support, Drive innovative Care projects, Identify key improvements, Implement key improvements, Transform data insights into actionable solutions, Lead end-to-end implementation, Guide and inspire fellow Alaners, Build high-performing project teams, Shape the future of Care, Design member empowerment initiatives, Architect Care team structures, Collaborate on cross-community product innovations, Help grow by attracting top Care talent", "teamCollaboration" : "Cross-community product innovations; Build high-performing project teams; Guide and inspire fellow Alaners", "projectManagementSkills" : [ "Process excellence", "Project leadership" ], "domainKnowledge" : "French healthcare system; Corporate health insurance", "domainList" : [ "french-healthcare-system", "corporate-health-insurance" ], "domainSpecificKnowledge" : [ "French healthcare system", "Corporate health insurance" ], "communicationSkills" : "Written communication; Spoken communication", "continuousLearning" : "Learning and training opportunities; Personal growth through coaching", "innovationCreativity" : "Innovative working method; Innovative Care projects; Bold & creative contrarians; Think differently; Try new approaches", "problemSolvingSkills" : "Solving member challenges; Transform data insights", "outcomesObjectives" : "Transform member requests into delightful experiences; Provide meaningful solutions; Provide swift, timely responses; Provide crystal-clear, accurate information; Provide transparent and helpful guidance", "qualificationsBasic" : "Master French and English, Full working proficiency (written and spoken), Navigate technology with confidence, Connect with members across all channels, Email, chat, and phone calls (call-back only), Natural empathy and calm presence, Love taking initiative", "qualificationsPreferred" : "Experienced Care Expert", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. \uD83E\uDD18 HOW WE DO IT ? People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as: \uD83C\uDFAF What drives us — We're obsessed with helping our members live healthier Mission is the Boss: long-term thinking, seeking our mission success above all else. Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences. \uD83C\uDFC6 How we build excellence — We hire the best people and give them platform to succeed Champions of excellence: extremely high standards and talent density. Distributed ownership: accountable enlightened despots, everyone owns their decisions and results. Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously \uD83E\uDD1D How we grow together — We help each other improve through honest feedback and bold thinking Optimistic alchemy: optimists who collaborate with genuine care and support teammates. Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally Bold & creative contrarians: think differently to achieve greatness, try new approaches ⚡ How we move fast — We fight complexity and focus on what matters most Disciplined in execution: taking decisive actions with focus that compounds success over time Fight for simplicity: only high impact processes, smart frugality ⭐️ YOUR MISSION ⭐️ \uD83D\uDC69‍\uD83D\uDCBBHELPING OUR MEMBERS As a Care Expert, your primary mission is to transform member requests into delightful experiences. You'll be their trusted guide, providing: ✨ Meaningful solutions that make a real difference ⚡️ Swift, timely responses when they need you most \uD83C\uDFAF Crystal-clear, accurate information \uD83E\uDD1D Transparent and helpful guidance every step of the way You'll dive into the fascinating world of healthcare, mastering both: - The intricacies of the French healthcare system - The unique needs of our B2B partners who've chosen Alan as their corporate health insurance provider Your role sits at the heart of what makes Alan special – turning complex healthcare questions into simple, human experiences. \uD83D\uDC77IMPROVING ALAN \uD83C\uDFAF Your time at Alan: A perfect balance - 80% dedicated to providing exceptional member support - 20% driving innovative Care projects tailored to your unique expertise \uD83D\uDE80 Project leadership opportunities As an experienced Care Expert, you'll have the chance to: ✨ Drive Process Excellence - Identify and implement key improvements - Transform data insights into actionable solutions - Lead end-to-end implementation \uD83D\uDC65 Team impact - Guide and inspire fellow Alaners - Build high-performing project teams - Shape the future of Care at Alan \uD83C\uDF1F Example of projects you might lead: - Design member empowerment initiatives that boost autonomy - Architect Care team structures for peak performance - Collaborate on cross-community product innovations - Help us grow by attracting top Care talent Your projects will be shaped by your passions and expertise, making each role truly unique! ⭐ JOIN THE CARE TEAM! ⭐️ You will thrive at Alan if you: - Have a genuine passion for helping others and find joy in solving member challenges - Master French and English at a full working proficiency level (written and spoken) - Navigate technology with confidence and embrace digital tools - Feel at ease connecting with members across all channels - email, chat, and phone calls (call-back only) - Bring natural empathy and a calm presence to every interaction - Love taking initiative and turning ideas into action - Thrive in collaborative environments where you can both learn and share knowledge - Bonus: Already understand the French healthcare system (but don't worry if you don't - we're great teachers! \uD83D\uDE09) For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity of our salary grid. Interviews will start end of March. ℹ️ Your home base should be in France (fiscal residence), where you'll be part of our vibrant Care Expert team \uD83C\uDDEB\uD83C\uDDF7. \uD83D\uDE4C PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! \uD83D\uDD16 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.", "summaryDescription" : "Care Expert - France at Alan. Skills: Member support, Process excellence, Project leadership. Transform member requests into delightful experiences. Provide meaningful solutions", "createdAt" : "2026-06-16T00:28:49.741", "lastUpdated" : "2026-06-16T11:06:39.325", "ingestTimestamp" : "2026-06-16T00:28:49.741", "mongoId" : "6a305979f292fd229cf47e96", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Healthcare system navigation", "Member support", "Process excellence", "Project leadership", "Process improvement", "Data insights", "Team building", "Talent attraction", "French healthcare system", "Corporate health insurance" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306e41f292fd229cfdda2f", "title" : "Care Expert - France", "company" : "Alan", "industry" : "Care \uD83C\uDDEB\uD83C\uDDF7", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Care Expert in France, adjusted for the healthcare industry and remote work." }, "location" : "Anywhere in France", "locations" : [ "Anywhere in France" ], "timestamp" : "2026-06-16T10:03:11.388", "fingerprint" : "169caa3c29e0b4751484f8b21de8e6ee22226a0c541cb8746e94f6fe9c0d52dd", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Alan/1a8d9bae-002f-4086-910f-b322be08c8d6/application", "externalId" : "1a8d9bae-002f-4086-910f-b322be08c8d6", "industryFunction" : { }, "structuredLocations" : [ { "country" : "France", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "France", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process improvement", "Data analysis", "Project leadership" ], "hardSkillsList" : [ "Healthcare system navigation" ], "softSkillsList" : [ "Calm presence" ], "hardSkills" : [ { "name" : "Healthcare system navigation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Calm presence" } ], "majorSkills" : "Member support, Process excellence, Project management", "majorSkillsList" : [ "Member support", "Process excellence", "Project management" ], "coreResponsibilities" : "Transform member requests into delightful experiences, Provide meaningful solutions, Provide swift, timely responses, Provide crystal-clear, accurate information, Provide transparent and helpful guidance, Master French healthcare system intricacies, Master B2B partner needs, Provide exceptional member support, Drive innovative Care projects, Identify key improvements, Implement key improvements, Transform data insights into actionable solutions, Lead end-to-end implementation, Guide and inspire fellow Alaners, Build high-performing project teams, Shape the future of Care, Design member empowerment initiatives, Architect Care team structures, Collaborate on cross-community product innovations, Attract top Care talent", "teamCollaboration" : "Cross-community product innovations; Build project teams; Inspire fellow Alaners", "projectManagementSkills" : [ "Process Excellence", "Project leadership" ], "domainKnowledge" : "French healthcare system; Corporate health insurance", "domainList" : [ "french-healthcare-system", "corporate-health-insurance" ], "domainSpecificKnowledge" : [ "French healthcare system", "Corporate health insurance" ], "communicationSkills" : "Clear information; Helpful guidance", "continuousLearning" : "Learning and Training opportunities; Personal growth through coaching", "innovationCreativity" : "Innovative working method; Innovative Care projects; Bold & creative contrarians; Think differently; Try new approaches", "problemSolvingSkills" : "Solving member challenges; Transform data insights", "outcomesObjectives" : "Transform member requests into delightful experiences; Solve member problems; Create delightful experiences", "qualificationsBasic" : "Master French and English, Full working proficiency (written and spoken)", "qualificationsPreferred" : "Experienced Care Expert", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. \uD83E\uDD18 HOW WE DO IT ? People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as: \uD83C\uDFAF What drives us — We're obsessed with helping our members live healthier Mission is the Boss: long-term thinking, seeking our mission success above all else. Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences. \uD83C\uDFC6 How we build excellence — We hire the best people and give them platform to succeed Champions of excellence: extremely high standards and talent density. Distributed ownership: accountable enlightened despots, everyone owns their decisions and results. Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously \uD83E\uDD1D How we grow together — We help each other improve through honest feedback and bold thinking Optimistic alchemy: optimists who collaborate with genuine care and support teammates. Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally Bold & creative contrarians: think differently to achieve greatness, try new approaches ⚡ How we move fast — We fight complexity and focus on what matters most Disciplined in execution: taking decisive actions with focus that compounds success over time Fight for simplicity: only high impact processes, smart frugality ⭐️ YOUR MISSION ⭐️ \uD83D\uDC69‍\uD83D\uDCBBHELPING OUR MEMBERS As a Care Expert, your primary mission is to transform member requests into delightful experiences. You'll be their trusted guide, providing: ✨ Meaningful solutions that make a real difference ⚡️ Swift, timely responses when they need you most \uD83C\uDFAF Crystal-clear, accurate information \uD83E\uDD1D Transparent and helpful guidance every step of the way You'll dive into the fascinating world of healthcare, mastering both: - The intricacies of the French healthcare system - The unique needs of our B2B partners who've chosen Alan as their corporate health insurance provider Your role sits at the heart of what makes Alan special – turning complex healthcare questions into simple, human experiences. \uD83D\uDC77IMPROVING ALAN \uD83C\uDFAF Your time at Alan: A perfect balance - 80% dedicated to providing exceptional member support - 20% driving innovative Care projects tailored to your unique expertise \uD83D\uDE80 Project leadership opportunities As an experienced Care Expert, you'll have the chance to: ✨ Drive Process Excellence - Identify and implement key improvements - Transform data insights into actionable solutions - Lead end-to-end implementation \uD83D\uDC65 Team impact - Guide and inspire fellow Alaners - Build high-performing project teams - Shape the future of Care at Alan \uD83C\uDF1F Example of projects you might lead: - Design member empowerment initiatives that boost autonomy - Architect Care team structures for peak performance - Collaborate on cross-community product innovations - Help us grow by attracting top Care talent Your projects will be shaped by your passions and expertise, making each role truly unique! ⭐ JOIN THE CARE TEAM! ⭐️ You will thrive at Alan if you: - Have a genuine passion for helping others and find joy in solving member challenges - Master French and English at a full working proficiency level (written and spoken) - Navigate technology with confidence and embrace digital tools - Feel at ease connecting with members across all channels - email, chat, and phone calls (call-back only) - Bring natural empathy and a calm presence to every interaction - Love taking initiative and turning ideas into action - Thrive in collaborative environments where you can both learn and share knowledge - Bonus: Already understand the French healthcare system (but don't worry if you don't - we're great teachers! \uD83D\uDE09) For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity of our salary grid. Interviews will start end of March. ℹ️ Your home base should be in France (fiscal residence), where you'll be part of our vibrant Care Expert team \uD83C\uDDEB\uD83C\uDDF7. \uD83D\uDE4C PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! \uD83D\uDD16 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.", "summaryDescription" : "Care Expert - France at Alan. Skills: Member support, Process excellence, Project management. 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Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Customer Care Representative at Realtor.com Location: Scottsdale, AZ (Hybrid/3 days in office) About the Role: Are you driven to excel in a high-performance environment where your efforts create meaningful impact? At Realtor.com, we are seeking a passionate Customer Care Representative to join our dynamic team. We operate on a foundation of \"Real\" values that define our culture of excellence: Real Purpose: We are united by our mission to help everyone find their home and to support our core customers, real estate agents and brokers, in improving their business outcomes, ensuring every interaction makes a difference. Real Ambition: We strive for continuous growth, challenging ourselves to exceed performance goals and career milestones. Real Innovation: We embrace change and creative problem-solving to improve the software and support experiences we provide. Real Collaboration: We work together as a cohesive unit, supporting one another to deliver world-class service to our real estate professionals. Real Ownership: We take full accountability for our work, handling inquiries with accuracy, empathy, and professional integrity. If you are an enthusiastic self-starter ready to thrive in a fast-paced, high-performance environment, we invite you to apply and help us shape the future of real estate support. We are currently hiring FULL-TIME Customer Care Representative (CCR) professionals for our inbound call center! Successful candidates will possess strong skills in providing world-class customer service at all times. Strong interpersonal skills, being a self-starter, and an ability to quickly adapt to change are required in this fast-paced, high-volume inbound customer service center. Let your customer service skills shine as you deliver exceptional service to our customers who are professionals in the real estate industry. While supporting our customers, you will provide prompt, efficient handling of customer inquiries, such as offering insight into our company products, troubleshooting software issues, and addressing billing and general inquiries. Top Reasons to Apply Today: Growth Opportunities; Advance your career in a dynamic real estate tech company with merit-based promotions. Great Pay Earn $19.50/hr + up to $400 monthly bonus, plus medical, 401(k), PTO Help customers find solutions and shape their real estate journey in a fast-paced, team-driven role. What You’ll Do: Customer Support Excellence: Serve as the primary point of contact for our real estate agents and brokers, ensuring every interaction aligns with our Real Purpose to help everyone find their home and to help our professional customers improve their business outcomes. Professional Integrity: Demonstrate Real Ownership by maintaining high levels of professionalism, empathy, and accuracy in every interaction, building deep rapport and trust with our professional customers. Proactive Growth: Embody Real Ambition by continuously developing deep product knowledge and actively seeking coaching to exceed performance benchmarks in our high-performance environment. Creative Problem Solving: Drive Real Innovation by embracing change and using creative, efficient strategies to resolve complex software and product inquiries. Cohesive Teamwork: Contribute to Real Collaboration by working with management and teammates to share insights, optimize processes, and ensure we act as a unified, world-class support team. Data Stewardship: Take Real Ownership of data integrity by updating customer information in Salesforce with detailed, accurate notations for every interaction. Performance Impact: Consistently meet or exceed expectations for productivity and service quality, demonstrating Real Ambition and the drive to positively impact our customers' business results through efficient, one-call resolution. Operational Reliability: Adhere to all attendance and punctuality guidelines, ensuring consistent availability to support our customers and team members. Other Duties: Perform other duties and responsibilities as needed. What You’ll Bring: Minimum two years of customer service experience preferred, ideally in a call center environment Must be willing to work in a heavy phone-based environment Must be able to work in office 3 days per week Experience with performing outbound calls is a plus Must be able to work independently and in a team environment Must be able to to type, talk and navigate systems simultaneously Typing words per minute - minimum expectation 35-40 WPM Ability to multi task and adapt to changing business needs Working knowledge and experience with Gmail, Salesforce (or other CRM platforms), G Suite, MS Office Suite, Instant Messenger and Chrome Must have understanding of internet navigation and tools Excellent communication skills, both verbal and written Excellent track record of attendance Must have High School diploma or equivalent How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity in our Scottsdale, AZ office. How We Reward You: Working with a highly-motivated team with a proven track record of success that also has a lot of FUN! A competitive work environment with great culture, rewards, recognition, and fun events Inclusive and competitive medical, Rx, dental, and vision coverage Family-forming benefits 13 paid holidays intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.", "summaryDescription" : "Customer Care Representative at Realtor.com", "postedDate" : "2026-06-15T23:28:30.910", "createdAt" : "2026-06-15T23:28:30.910", "lastUpdated" : "2026-06-16T07:11:52.251", "ingestTimestamp" : "2026-06-15T23:28:30.910", "mongoId" : "6a3067a4f292fd229cfc0014", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305afcf292fd229cf57e84", "title" : "Patient Care Coordinator", "company" : "LUX Infusion", "industry" : "Healthcare", "salary" : { "min" : 58000.0, "max" : 82000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Patient Care Coordinator in Buffalo, NY, adjusted for mid-seniority and the healthcare industry." }, "location" : "Buffalo, New York, United States", "locations" : [ "Buffalo", "New York", "United States" ], "timestamp" : "2026-06-16T08:53:42.316", "fingerprint" : "77456823da35f0aadb51029b34641def4e340e16f9c98013271db2eba15d1eb9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/luxinfusion/jobs/4250757009", "externalId" : "4250757009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Buffalo", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.8864163,-78.8781493" } ], "locationText" : "Buffalo, New York, United States", "coreResponsibilities" : "Manage patient care coordination, Schedule patient appointments, Coordinate with healthcare providers, Maintain patient records, Process patient intake, Assist with patient billing, Provide patient support, Ensure patient satisfaction", "teamCollaboration" : "Healthcare providers; Patient support teams", "domainKnowledge" : "Patient care; Medical terminology; Healthcare administration; Insurance verification", "domainList" : [ "patient-care", "medical-terminology", "healthcare-administration", "insurance-verification" ], "domainSpecificKnowledge" : [ "Patient care", "Medical terminology", "Healthcare administration", "Insurance verification" ], "communicationSkills" : "Patient communication; Provider communication", "documentationSkills" : "Patient records", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "See your work in a new light. At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. We’re looking for a Patient Care Coordinator who wants their work to mean something — someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters This role plays an important part in helping LUX Infusion deliver a patient‑first experience by supporting continuity of care, patient retention, and clear communication across the entire service cycle. In this role, you’ll contribute to work that: Helps patients with chronic and complex conditions feel supported, informed, and connected Ensures timely access to medications and coordinated care across pharmacy, reimbursement, and clinical teams Strengthens long‑term patient relationships through consistent, proactive service Everything we do connects back to real people managing lifelong or long‑term conditions — and this role helps ensure they never feel alone in their care journey. Role Details Location: It is anticipated that an incumbent in this role will work on‑site at our Buffalo, NY location. What You’ll Do Responsibilities include: Serve as a primary point of contact for patients, supporting retention through ongoing communication, problem‑solving, and service follow‑through Coordinate medication orders and chronic disease therapies for home administration Act as a liaison between patients, Regional Care Coordinators (RCCs), Region Managers (RMs), physicians’ offices, and internal teams such as Intake, Pharmacy, and Reimbursement Proactively monitor patient service activities that impact quality, safety, and satisfaction Maintain accurate, timely patient records and documentation within internal systems Receive, input, and manage patient referrals as assigned Generate and process new and refill medication orders in a timely manner Maintain regular and ongoing patient contact to ensure continuity of care and strong relationships Collect updated patient information required for care coordination and reimbursement (e.g., insurance changes, allergies, clinical updates) Track medication deliveries, confirm receipt with patients, and document delivery details as required Partner with internal teams to resolve delivery delays, recalls, or service disruptions Assist with reimbursement resource searches when needed Support sales and outreach initiatives, including physician visits, consumer group events, and specialty calls when requested Uphold HIPAA compliance, company policies, and professional conduct standards in all interactions Continuously look for ways to improve service quality and internal workflows What We’re Looking For You may be a great fit if you bring: Deep care about patient experience, retention, and long‑term relationships At least two years of experience in a high‑volume call center or customer support environment Strong customer service skills and the ability to manage multiple priorities effectively Clear verbal and written communication skills High proficiency with computer systems and Microsoft Office tools Strong organizational skills and attention to detail Comfort working collaboratively across departments and teams A self‑motivated, dependable approach with a team‑oriented mindset Preferred (but not required): College degree Bilingual capabilities Experience supporting patients with chronic conditions (including hemophilia, immune deficiency, or IG therapies) Familiarity with infusion therapies and home administration models You don’t need to check every box — we care just as much about how you support patients as what’s on your resume. Why LUX Infusion At LUX Infusion, we believe infusion care deserves more light — more warmth, more clarity, and more connection. Here, you’ll find: Purpose‑driven work supporting patients with complex, chronic conditions A patient‑first, clinician‑led culture grounded in empathy and excellence Collaborative, supportive teams across clinical and operational functions The opportunity to be part of something meaningful — and to grow with it Come help us elevate infusion care — and see what’s possible when care comes first. Pay Range/Rate $18—$27 USD PHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at Careers@LUXInfusion.com or 954.385.7322 x 1425. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER REQUIREMENTS Employees are expected to: Participate annually in required legal and ethical compliance training Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual Refrain from any behavior that could be considered unethical or unlawful EXPECTATIONS FOR ALL EMPLOYEES All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement. GENERAL INFORMATION The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others. LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.", "summaryDescription" : "Patient Care Coordinator at LUX Infusion. Manage patient care coordination. Schedule patient appointments", "postedDate" : "2026-06-15T23:24:15.301", "createdAt" : "2026-06-15T23:24:15.301", "lastUpdated" : "2026-06-16T08:53:42.316", "ingestTimestamp" : "2026-06-15T23:24:15.301", "mongoId" : "6a305afcf292fd229cf57e84", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58000, "salaryAnnualMax" : 82000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Patient care", "Medical terminology", "Healthcare administration", "Insurance verification" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a306040f292fd229cf89180", "title" : "Community Care Advocate", "company" : "Spring Health", "industry" : "Healthcare", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Community Care Advocate in Healthcare in Hampton, United States, adjusted for company size and industry." }, "location" : "Hampton, Georgia, United States", "locations" : [ "Hampton", "Georgia", "United States" ], "timestamp" : "2026-06-16T06:29:51.020", "fingerprint" : "29687b7aa6ec4b02483b89c00c01658a04e4435b3c5dd1bca42ee75027a16163", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/springhealth66/jobs/4705626005", "externalId" : "4705626005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hampton", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.3870578,-84.2829784" } ], "locationText" : "Hampton, Georgia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "remoteFriendly" : false, "rawDescription" : "Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. The Community Care Advocate serves a retail customer by connecting employees to community and company resources to meet social determinants of health and needs of the employee. What you’ll be doing: This is an onsite role: Mon Wed - Fri 12 - 7:30p in zip code 30228 Identify and make referrals for work-life, financial reason for social work involvement (resource need type), demographics of employees (as available), referrals placed (where, when) and success of referrals (connection rate, outcome of referral). Represent Spring Health and help to support/reinforce program parameters and goals. Communicate with local points of contact and cascade any needs to Spring Health partners through routine meetings and touchpoints. Submit reporting documentation of all client and organizational activities on a routine and timely basis. Proactively develop relationships with key customer contacts and attend customer meetings as requested/appropriate. Proactively promote the community care advocate service offering to employees. What we expect from you: A Bachelor’s degree in a related field Experience working with diverse populations and backgrounds within the social work industry. Experience and a depth of knowledge with connecting individuals to resources locally and outside of your local communities. Ability to balance the needs of multiple stakeholders. Flexibility and creativity when approaching workplace challenges. Excellent listening, written and verbal communication skills. Skilled in embracing diversity and inclusion amongst teams and clients. Motivated to go above and beyond for members to provide a high-touch experience. Tech-savvy: must be comfortable using various computer platforms and working in a tech enabled environment. Experience helping organizations manage evolving workforce environments and norms is a plus. Experience connecting individuals to resources quickly in times of crisis is a plus. Expereince assisting individuals through burnout, managing work-life balance, dealing with trauma and/or traumatic events is a plus. Experience working with lower income populations who experience challenges such as food insecurity and housing instability is a plus. The target salary range for this position is $30-$34/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.", "summaryDescription" : "Community Care Advocate at Spring Health", "postedDate" : "2026-06-15T23:21:35.963", "createdAt" : "2026-06-15T23:21:35.963", "lastUpdated" : "2026-06-16T06:29:51.020", "ingestTimestamp" : "2026-06-15T23:21:35.963", "mongoId" : "6a306040f292fd229cf89180", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30514df292fd229cefe1ad", "title" : "Care Coordinator, Embedded", "company" : "Ennoble Care", "industry" : "Healthcare", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-level Care Coordinator in Sandy Springs, United States, adjusted for the healthcare industry and company size." }, "location" : "Atlanta, Georgia, United States", "locations" : [ "Atlanta", "Georgia", "United States" ], "timestamp" : "2026-06-16T06:55:54.775", "fingerprint" : "dc66a5f3e4f477cc1b91b36e5b16a94997f3d6ab5e9db39332eb0a390938a725", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ennoblecare/jobs/4689387006", "externalId" : "4689387006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sandy Springs", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.9242688,-84.3785379" } ], "locationText" : "Sandy Springs, Georgia, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Ennoble Care is seeking a full-time Care Coordinator, Embedded to join our team, providing on-site support within one or more partnered long-term care facilities in the Atlanta, Georgia area, with a primary focus on the Sandy Springs vicinity. This role is an integral, in-person member of our clinical care team, working alongside Ennoble Care providers in a family-practice-style model of care that emphasizes continuity, relationship-building, and patient-centered support. At Ennoble Care, we foster a positive, respectful culture rooted in teamwork, where individuals are valued and encouraged to do meaningful work while maintaining a healthy work-life balance. We support internal advancement and long-term career growth based on performance, organizational needs, and role availability. KEY RESPONSIBILITIES Coordinate care for long-term care residents using Ennoble Care’s EMR Maintain regular, proactive, on-site engagement with residents to support care plans, follow-ups, and care transitions Collaborate closely with Ennoble Care providers, within the long-term care setting Serve as a key liaison between providers, facility staff, residents, and families Communicate patient needs, changes in condition, and urgent concerns to the clinical team in a timely manner Accurately document patient interactions and care coordination activities Follow established workflows, documentation standards, and escalation protocols Contribute positively to team collaboration and strong facility partnerships WHAT 'EMBEDDED' MEANS AT ENNOBLE CARE This is not a remote or call-center role. As an Embedded Care Coordinator, you are physically on-site in one or more partnered long-term care facilities, working alongside providers and facility staff. You build consistent relationships with residents and families and become a trusted, familiar presence within the facility -- supporting care the way a traditional family practice would, but in the long-term care setting. To support a dedicated group of patients. The work is very much family-practice focused, including a strong emphasis on remote patient monitoring (RPM) and proactive care coordination. REQUIREMENTS Legally authorized to work in the United States of America Active, unrestricted clinical certification or licensure, such as: Patient Care Technician (PCT) Certified Nursing Assistant (CNA) Medical Assistant (MA) / Certified Medical Assistant (CMA) Licensed Practical Nurse (LPN) Registered Nurse (RN) Or comparable credential Minimum 1 year of patient-facing experience in a long-term care, skilled nursing, or similar clinical setting Comfortable communicating proactively and professionally throughout the day via Microsoft Teams, email, phone, and in person Cultivate and maintain positive, approachable relationships with residents, families, providers, and facility staff, while demonstrating a consistent, dependable presence within the long-term care setting Well-developed organizational and time-management skills, paired with an optimistic approach and initiative-driven mindset Strong working knowledge of healthcare terminology and care coordination principles Proficiency with Microsoft 365, including Outlook, Word, and Excel Ability to work full-time, Monday through Friday, 8:30 a. m. to 5:00 p. m. EST, (or thereabouts, contingent on facility hours) in an on-site role, based in the Atlanta, Georgia area, with a primary focus on the Sandy Springs vicinity. No weekends No on-call Daytime hours Seven (7) company-paid holidays annually Transportation requirements: Valid, unencumbered driver’s license Consistent, reliable transportation to fulfill the duties of this position Current auto insurance, with the ability to provide proof Please note, travel between facilities may be required Ability to pass a background check and drug screen Full-time benefits eligibility with a variety of options, including a Wellness Pet Plan for your furry family members! We appreciate your interest in joining Ennoble Care, where To Care is an Honor❤️ #brown Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.", "summaryDescription" : "Care Coordinator, Embedded at Ennoble Care", "postedDate" : "2026-06-15T23:18:11.895", "createdAt" : "2026-06-15T23:18:11.895", "lastUpdated" : "2026-06-16T06:55:54.775", "ingestTimestamp" : "2026-06-15T23:18:11.895", "mongoId" : "6a30514df292fd229cefe1ad", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30514df292fd229cefe1ac", "title" : "Care Coordinator, Embedded", "company" : "Ennoble Care", "industry" : "Healthcare", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Care Coordinator in Atlanta, United States, adjusted for the Healthcare industry." }, "location" : "Atlanta, Georgia, United States", "locations" : [ "Atlanta", "Georgia", "United States" ], "timestamp" : "2026-06-16T06:03:39.500", "fingerprint" : "2cd1205dda6bc9371b0946695cbc5481bd7d43c296ab87bd0e582c30b53544e2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ennoblecare/jobs/4689390006", "externalId" : "4689390006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Ennoble Care is seeking a full-time Care Coordinator, Embedded to join our team, providing on-site support within one or more partnered long-term care facilities in the Atlanta, Georgia area, with a primary focus on the Peachtree City vicinity. This role is an integral, in-person member of our clinical care team, working alongside Ennoble Care providers in a family-practice-style model of care that emphasizes continuity, relationship-building, and patient-centered support. At Ennoble Care, we foster a positive, respectful culture rooted in teamwork, where individuals are valued and encouraged to do meaningful work while maintaining a healthy work-life balance. We support internal advancement and long-term career growth based on performance, organizational needs, and role availability. KEY RESPONSIBILITIES Coordinate care for long-term care residents using Ennoble Care’s EMR Maintain regular, proactive, on-site engagement with residents to support care plans, follow-ups, and care transitions Collaborate closely with Ennoble Care providers, within the long-term care setting Serve as a key liaison between providers, facility staff, residents, and families Communicate patient needs, changes in condition, and urgent concerns to the clinical team in a timely manner Accurately document patient interactions and care coordination activities Follow established workflows, documentation standards, and escalation protocols Contribute positively to team collaboration and strong facility partnerships WHAT 'EMBEDDED' MEANS AT ENNOBLE CARE This is not a remote or call-center role. As an Embedded Care Coordinator, you are physically on-site in one or more partnered long-term care facilities, working alongside providers and facility staff. You build consistent relationships with residents and families and become a trusted, familiar presence within the facility -- supporting care the way a traditional family practice would, but in the long-term care setting. To support a dedicated group of patients. The work is very much family-practice focused, including a strong emphasis on remote patient monitoring (RPM) and proactive care coordination. REQUIREMENTS Legally authorized to work in the United States of America Active, unrestricted clinical certification or licensure, such as: Patient Care Technician (PCT) Certified Nursing Assistant (CNA) Medical Assistant (MA) / Certified Medical Assistant (CMA) Licensed Practical Nurse (LPN) Registered Nurse (RN) Or comparable credential Minimum 1 year of patient-facing experience in a long-term care, skilled nursing, or similar clinical setting Comfortable communicating proactively and professionally throughout the day via Microsoft Teams, email, phone, and in person Cultivate and maintain positive, approachable relationships with residents, families, providers, and facility staff, while demonstrating a consistent, dependable presence within the long-term care setting Well-developed organizational and time-management skills, paired with an optimistic approach and initiative-driven mindset Strong working knowledge of healthcare terminology and care coordination principles Proficiency with Microsoft 365, including Outlook, Word, and Excel Ability to work full-time, Monday through Friday, 8:30 a. m. to 5:00 p. m. EST, (or thereabouts, contingent on facility hours) in an on-site role, based in the Atlanta, Georgia area, with a primary focus on the Peachtree City vicinity. No weekends No on-call Daytime hours Seven (7) company-paid holidays annually Transportation requirements: Valid, unencumbered driver’s license Consistent, reliable transportation to fulfill the duties of this position Current auto insurance, with the ability to provide proof Please note, travel between facilities may be required Ability to pass a background check and drug screen Full-time benefits eligibility with a variety of options, including a Wellness Pet Plan for your furry family members! We appreciate your interest in joining Ennoble Care, where To Care is an Honor❤️ #brown Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.", "summaryDescription" : "Care Coordinator, Embedded at Ennoble Care", "postedDate" : "2026-06-15T23:15:32.198", "createdAt" : "2026-06-15T23:15:32.198", "lastUpdated" : "2026-06-16T06:03:39.500", "ingestTimestamp" : "2026-06-15T23:15:32.198", "mongoId" : "6a30514df292fd229cefe1ac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305705f292fd229cf328c8", "title" : "Assistant Director of Nursing (ADON) - Transitional Care Unit", "company" : "Otterbein SeniorLife", "industry" : "Healthcare", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Assistant Director of Nursing in Lebanon, OH, adjusted for manager seniority and healthcare industry." }, "location" : "Lebanon, Ohio, United States", "locations" : [ "Lebanon", "Ohio", "United States" ], "certifications" : [ "Registered Nurse (RN) license" ], "timestamp" : "2026-06-16T08:36:03.167", "fingerprint" : "2696054942e280bd28d52fd3557458a6047950f9281c37fe3a19668a3ec7c89e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/otterbein/jobs/7773781003?gh_jid=7773781003", "externalId" : "7773781003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lebanon", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.4353373,-84.2029922" } ], "locationText" : "Lebanon, Ohio, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 3, "experienceLevel" : "Director", "professionalSkills" : [ "Care planning", "Wound care coordination", "Discharge planning", "Survey management" ], "hardSkillsList" : [ "Clinical documentation", "Electronic medical records" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Clinical documentation", "level" : "intermediate" }, { "name" : "Electronic medical records", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Nursing leadership, Transitional care, Resident care planning", "majorSkillsList" : [ "Nursing leadership", "Transitional care", "Resident care planning" ], "coreResponsibilities" : "Complete Care Plans, Track Physician and Ancillary Visits and Orders, Discuss resident observations/concerns with appropriate coordinator, Complete wound rounds, Coordinate wound care with physicians, Provide coaching and direction to staff, Complete discharge planning for residents, Complete certifications and recertifications for residents, Participate in weekly Medicare/Therapy/Resident meetings, Act as therapy liaison, Complete reassessments for residents, Complete hospital visits when appropriate, Facilitate restorative program, Participate in morning stand up meetings, Assist in management of survey process, Assist with doctor rounds, Serve as on-call nurse in charge, Perform other duties as assigned", "teamCollaboration" : "Health care leadership team; Families regarding care; Appropriate coordinator; Physicians; Therapy staff", "domainKnowledge" : "Clinical standards of practice; Long-term care regulations; Medicare/Medicaid participation; Skilled nursing unit; Restorative nursing; Medicare; Therapy services; Resident care", "domainList" : [ "clinical-standards-of-practice", "long-term-care-regulations", "medicare-medicaid-participation", "skilled-nursing-unit", "restorative-nursing", "medicare", "therapy-services", "resident-care" ], "domainSpecificKnowledge" : [ "Clinical standards of practice", "Long-term care regulations", "Medicare/Medicaid participation", "Skilled nursing unit", "Restorative nursing", "Medicare", "Therapy services", "Resident care" ], "communicationSkills" : "Meeting with families", "documentationSkills" : "Clinical documentation; Care planning documentation", "continuousLearning" : "Tuition reimbursement; Tuition discounts", "problemSolvingSkills" : "Prompt and accurate judgments", "specialRequirements" : "On-call rotation", "qualificationsBasic" : "Graduate of approved Registered Nursing program, Valid Ohio Registered Nurse (RN) license, Minimum of three (3) years’ experience as a nurse in long term care, Sufficient level computer skills to perform electronic medical record/submission duties", "qualificationsPreferred" : "Experience with MDS, Experience with Restorative Nursing, Experience as a nursing supervisor", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Overview Otterbein has an employment opportunity for an Assistant Director of Nursing - Transitional Care Unit. The ADON is a critical member of the health care leadership team responsible for many aspects of the clinical leadership including care planning and meeting with families regarding the care of their loved one. Otterbein is searching for a strong, mission driven nurse leader to join the dedicated and compassionate team committed to enhancing the quality of life and holistic growth of older persons we serve. Apply from your phone! Text OTTER to 89743 Due to the COVID-19 pandemic, we supply PPE (Personal Protective Equipment) to keep you and our residents safe. Additionally, we have implemented stronger infection control and testing procedures in all Otterbein locations. Responsibilities Effectively complete the Care Plans Track Physician and Ancillary Visits and Orders Discuss resident observations/concerns with appropriate coordinator Complete wound rounds and work with the physicians to coordinate wound care Provides coaching and direction to staff as needed Complete discharge planning for residents including home services upon discharge Complete the certifications and recertification’s for residents in the skilled nursing unit Participate in the weekly Medicare/Therapy/Resident meetings Act as the therapy liaison Complete the reassessments for residents and hospital visits when appropriate Facilitate the restorative program Participate in the morning stand up meetings Assist in the management of the survey process Assist with doctor rounds Serve as the “on-call” nurse in charge on a rotating basis Perform any other duties as assigned. Qualifications Education: Graduate of approved Registered Nursing program Licensure/Certification: Valid Ohio Registered Nurse (RN) license Experience: Minimum of three (3) years’ experience as a nurse in long term care. Experience with MDS, Restorative Nursing and/or as a nursing supervisor is highly desirable. Computer Skills: Sufficient level computer skills to perform electronic medical record/submission duties Special Skills and Requirements: Detail oriented with the ability to lead and deliver high-quality service in a person-centered environment. Demonstrate knowledge of clinical standards of practice, regulations and reimbursement governing long-term care and Medicare/Medicaid participation. Recognize the autonomy and dignity of all residents. Communicate a sense of caring, concern, and dignity for residents. Understand how to place decision-making in the hands of the residents whenever possible and appropriate. Make prompt and accurate judgments with regard to resident care and emergencies. BENEFITS* Health & Wellness Medical Insurance with free virtual doctor visits Vision & Dental Insurance Pet Insurance Life Insurance Employee Assistance Program (EAP) for personal and professional support Financial Security 401(k) Retirement Savings Plan with company match Paid Time Off (PTO) that accrues immediately from day one Paid Holidays for a healthy work-life balance Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis Tuition Reimbursement up to $5,250 per year for ANY field of study Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College Employee-Sponsored Crisis Fund available for those facing unforeseen challenges Legal & Identity Theft Protection Growth & Development University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts Multiple Partner Discounts available for various products and services through Access Perks Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work *Some benefits, including PTO and tuition reimbursement, are based on hours worked. Apply today and begin a meaningful career as an Assistant Director of Nursing - Transitional Care Unit at Otterbein!", "summaryDescription" : "Assistant Director of Nursing (ADON) - Transitional Care Unit at Otterbein SeniorLife. Skills: Nursing leadership, Transitional care, Resident care planning. Complete Care Plans. Track Physician and Ancillary Visits and Orders", "postedDate" : "2026-06-15T23:20:35.314", "createdAt" : "2026-06-15T23:20:35.314", "lastUpdated" : "2026-06-16T08:36:03.167", "ingestTimestamp" : "2026-06-15T23:20:35.314", "mongoId" : "6a305705f292fd229cf328c8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Clinical documentation", "Electronic medical records", "Leadership", "Nursing leadership", "Transitional care", "Resident care planning", "Care planning", "Wound care coordination", "Discharge planning", "Survey management", "Clinical standards of practice", "Long-term care regulations", "Medicare/Medicaid participation", "Skilled nursing unit", "Restorative nursing", "Medicare", "Therapy services", "Resident care", "Registered Nurse (RN) license" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb2f474d8ee00a09e3354", "title" : "Manager of Administration and Executive Assistant to the COO", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager of Administration and Executive Assistant to the COO in New York, USA, adjusted for seniority and typical industry ranges." }, "location" : "New York City, NY", "locations" : [ "New York City, NY" ], "timestamp" : "2026-06-15T08:44:40.432", "fingerprint" : "3d7e46a7121e87e12888e884a4ccaf8b14903ab71b0d009e804f8c8fa18b5e5b", "source" : "jazzhr", "language" : "en", "externalId" : "dLrwv3a5B7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceLevel" : "Manager", "summaryDescription" : "Manager of Administration and Executive Assistant to the COO", "createdAt" : "2026-06-14T07:53:13.533", "lastUpdated" : "2026-06-15T08:44:40.432", "ingestTimestamp" : "2026-06-14T07:53:13.533", "mongoId" : "6a2cb2f474d8ee00a09e3354", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.85 }, { "id" : "6a30655ef292fd229cfa7471", "title" : "Care Logistics Scheduler", "company" : "Home Instead", "industry" : "Hospital And Health Care", "salary" : { "min" : 27500.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Care Logistics Scheduler in Loughborough, United Kingdom, adjusted for the healthcare industry and company size." }, "location" : "Loughborough, England, United Kingdom", "locations" : [ "Loughborough", "England", "United Kingdom" ], "timestamp" : "2026-06-16T08:43:01.844", "fingerprint" : "64616808d921e273c823561f5929af89e9bca849568c40ccac146a6a46b6e490", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HomeInsteadCare/744000132225091-care-coordinator", "externalId" : "744000132225091", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Loughborough", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.7723859,-1.2077985" } ], "locationText" : "Loughborough, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Care coordination" ], "majorSkills" : "Care scheduling, Client coordination", "majorSkillsList" : [ "Care scheduling", "Client coordination" ], "coreResponsibilities" : "Create care schedules, Manage care schedules, Match Care Professionals to clients, Respond to changes, Maintain accurate records, Maintain up-to-date records, Communicate with Care Professionals, Communicate with clients, Communicate with office team, Support coordination of new client start-ups, Support coordination of ongoing care reviews, Work with recruitment, Ensure adequate staffing levels, Participate in on-call rota, Support on call rotations", "teamCollaboration" : "Office team; Care Professionals; Clients; Recruitment team", "domainKnowledge" : "Relationship-led care; Person-centred support", "domainList" : [ "relationship-led-care", "person-centred-support" ], "domainSpecificKnowledge" : [ "Relationship-led care", "Person-centred support" ], "toolProficiency" : [ "Scheduling software" ], "communicationSkills" : "Effective communication", "documentationSkills" : "Maintain accurate records", "problemSolvingSkills" : "Solution-focused", "specialRequirements" : "On call rotation, Weekday evening on call, Weekend on call", "outcomesObjectives" : "Ensure consistency of care; Ensure continuity of care; Enhance quality of life", "qualificationsBasic" : "Care experience, Scheduling experience, Previous scheduling experience, Previous coordination experience, Previous administrative experience, Organisational skills, Ability to prioritise, Ability to multitask, Excellent communication skills, Excellent interpersonal skills, Confident using IT systems, Confident using scheduling software, Ability to remain calm, Solution-focused under pressure, Passion for delivering high-quality care", "qualificationsPreferred" : "Scheduling software proficiency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Home Instead is a leading provider of high-quality, relationship-led care for older people, supporting them to live independently in the comfort of their own homes. With a strong focus on companionship and person-centred support, we offer minimum one-hour visits, allowing time to truly get to know our clients and provide unhurried, meaningful care. Our award-winning training ensures our Care Professionals are equipped with the skills and confidence to deliver exceptional support. We are proud of our outstanding reputation and take great care in matching our Care Professionals with clients based on shared interests and personalities, helping to build genuine relationships and trust. This approach enables us to deliver truly personalised care that enhances the quality of life for those we support. Are you highly organised, proactive, and passionate about making a difference behind the scenes? We are looking for a Care Logistics Scheduler to join our friendly and dedicated team. This is a key role within the office, ensuring our clients receive consistent, high-quality care through effective scheduling and coordination of our Care Professionals. You will be responsible for creating and managing care schedules, responding to changes, and ensuring continuity of care, all while supporting both clients and Care Professionals. You will also be part of out on call rotation which consists of one weekday evening and two in four weekends that entails supporting with incoming and outgoing phone calls, scheduling call changes and covering care support calls when needed. Key Responsibilities * Create and manage care schedules to ensure consistency and continuity for clients * Match Care Professionals to clients based on needs, location, and compatibility * Respond promptly to changes such as sickness, emergencies, or new care packages * Maintain accurate and up-to-date records using care management systems * Communicate effectively with Care Professionals, clients, and the office team * Support the coordination of new client start-ups and ongoing care reviews * Work closely with recruitment to ensure adequate staffing levels * Participate in the on-call rota where required * Support on call rotations ## Qualifications Care Experience and experience with scheduling ## Additional Information Requirements * Previous experience in a scheduling, coordination, or administrative role * Strong organisational skills with the ability to prioritise and multitask * Excellent communication and interpersonal skills * Confident using IT systems and scheduling software * Ability to remain calm and solution-focused under pressure * A genuine passion for delivering high-quality care", "summaryDescription" : "Care Logistics Scheduler at Home Instead. Skills: Care scheduling, Client coordination. Create care schedules. Manage care schedules", "postedDate" : "2026-06-15T14:55:33.000", "createdAt" : "2026-06-15T23:53:20.388", "lastUpdated" : "2026-06-16T08:43:01.844", "ingestTimestamp" : "2026-06-15T23:53:20.388", "mongoId" : "6a30655ef292fd229cfa7471", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Care scheduling", "Client coordination", "Care coordination", "Relationship-led care", "Person-centred support", "Scheduling software" ], "skillCount" : 6, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305383f292fd229cf13361", "title" : "Care Logistics Scheduler", "company" : "Home Instead", "industry" : "Hospital And Health Care", "salary" : { "min" : 26500.0, "max" : 34000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Care Logistics Scheduler in Loughborough, United Kingdom, adjusted for the healthcare industry and company size." }, "location" : "Loughborough, England, United Kingdom", "locations" : [ "Loughborough", "England", "United Kingdom" ], "timestamp" : "2026-06-16T06:39:55.151", "fingerprint" : "0905c721eec5d7ec4b9fe23dd5c0ea7e83d416342998fde3b2129890e0114de7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HomeInsteadCare/744000132225091-care-coordinator", "externalId" : "744000132225091", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Loughborough", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.7723859,-1.2077985" } ], "locationText" : "Loughborough, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Care coordination" ], "majorSkills" : "Care scheduling, Client matching", "majorSkillsList" : [ "Care scheduling", "Client matching" ], "coreResponsibilities" : "Create care schedules, Manage care schedules, Match Care Professionals to clients, Respond to changes, Maintain accurate records, Maintain up-to-date records, Communicate with Care Professionals, Communicate with clients, Communicate with office team, Support coordination of new client start-ups, Support coordination of ongoing care reviews, Work with recruitment, Ensure adequate staffing levels, Participate in on-call rota, Support on call rotations", "teamCollaboration" : "Office team; Recruitment team", "domainKnowledge" : "Relationship-led care; Person-centred support", "domainList" : [ "relationship-led-care", "person-centred-support" ], "domainSpecificKnowledge" : [ "Relationship-led care", "Person-centred support" ], "toolProficiency" : [ "Scheduling software" ], "communicationSkills" : "Effective communication", "documentationSkills" : "Maintain records", "problemSolvingSkills" : "Solution-focused", "specialRequirements" : "On call rotation", "outcomesObjectives" : "Ensure consistency of care; Ensure continuity of care; Enhance quality of life", "qualificationsBasic" : "Care experience, Scheduling experience, Previous scheduling experience, Previous coordination experience, Previous administrative experience, Organisational skills, Ability to prioritise, Ability to multitask, Excellent communication skills, Excellent interpersonal skills, Confident using IT systems, Confident using scheduling software, Ability to remain calm, Solution-focused under pressure, Passion for delivering high-quality care", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Home Instead is a leading provider of high-quality, relationship-led care for older people, supporting them to live independently in the comfort of their own homes. With a strong focus on companionship and person-centred support, we offer minimum one-hour visits, allowing time to truly get to know our clients and provide unhurried, meaningful care. Our award-winning training ensures our Care Professionals are equipped with the skills and confidence to deliver exceptional support. We are proud of our outstanding reputation and take great care in matching our Care Professionals with clients based on shared interests and personalities, helping to build genuine relationships and trust. This approach enables us to deliver truly personalised care that enhances the quality of life for those we support. Are you highly organised, proactive, and passionate about making a difference behind the scenes? We are looking for a Care Logistics Scheduler to join our friendly and dedicated team. This is a key role within the office, ensuring our clients receive consistent, high-quality care through effective scheduling and coordination of our Care Professionals. You will be responsible for creating and managing care schedules, responding to changes, and ensuring continuity of care, all while supporting both clients and Care Professionals. You will also be part of out on call rotation which consists of one weekday evening and two in four weekends that entails supporting with incoming and outgoing phone calls, scheduling call changes and covering care support calls when needed. Key Responsibilities * Create and manage care schedules to ensure consistency and continuity for clients * Match Care Professionals to clients based on needs, location, and compatibility * Respond promptly to changes such as sickness, emergencies, or new care packages * Maintain accurate and up-to-date records using care management systems * Communicate effectively with Care Professionals, clients, and the office team * Support the coordination of new client start-ups and ongoing care reviews * Work closely with recruitment to ensure adequate staffing levels * Participate in the on-call rota where required * Support on call rotations ## Qualifications Care Experience and experience with scheduling ## Additional Information Requirements * Previous experience in a scheduling, coordination, or administrative role * Strong organisational skills with the ability to prioritise and multitask * Excellent communication and interpersonal skills * Confident using IT systems and scheduling software * Ability to remain calm and solution-focused under pressure * A genuine passion for delivering high-quality care", "summaryDescription" : "Care Logistics Scheduler at Home Instead. Skills: Care scheduling, Client matching. Create care schedules. Manage care schedules", "postedDate" : "2026-06-15T14:55:33.000", "createdAt" : "2026-06-15T21:48:38.009", "lastUpdated" : "2026-06-16T06:39:55.151", "ingestTimestamp" : "2026-06-15T21:48:38.009", "mongoId" : "6a305383f292fd229cf13361", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Care scheduling", "Client matching", "Care coordination", "Relationship-led care", "Person-centred support", "Scheduling software" ], "skillCount" : 6, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "contributes to the care planning process and follows a designed plan of care jobs", "metadata" : { "title" : "contributes to the care planning process and follows a designed plan of care" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 65165, "totalPages" : 1304, "hasNext" : true, "hasPrevious" : false } }

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