Tuesday Health
Healthcare
CareCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Care Coordinator at Tuesday Health. Manage patient caseload. Coordinate care plans”
What You'll Achieve.
Improve patient outcomes; Enhance patient satisfaction; Ensure timely access to care
Industry & Context.
What You'll Do.
Manage patient caseload
Coordinate care plans
Facilitate patient access to services
Provide patient education
Advocate for patient needs
Collaborate with healthcare providers
Maintain patient records
Ensure patient satisfaction
How You'll Work.
Team & Collaboration
Healthcare providers; Patient support teams
Communication Scope
Patient education; Provider communication
Full Job Description
Care Coordinator Location: Remote (must be located in Ohio) Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Care Coordinator is responsible for facilitating conversations and collaboration between interdisciplinary care teams including complex care navigators, health plan care managers, primary care providers, and specialists. The Care Coordinator supports the scheduling process, makes reminder calls, facilitates collaboration with health plan clinicians, and works cross-functionally to provide a seamless patient experience. As a patient-facing role, the ability to foster patient relationships through empathy and striving to provide a patient-centered experience at every contact is critical. Key responsibilities of this role may include: Support scheduling for Complex Care Navigators Make patient reminder calls Facilitate collaboration with health plan care managers Ensure proper documentation of all patient contacts Support outreach and navigation teams with operational and non-clinical tasks Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved Identify and request necessary patient documentation from patients and community providers Other duties may be assigned A strong candidate will demonstrate the following: Required Qualifications: High School Diploma / GED (or higher) Experience with escalated customer service issue resolution Knowledge of Microsoft Office products – Microsoft Word (create and edit correspondence), Micr
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