{ "count" : 72852, "data" : [ { "id" : "6a307eaef292fd229c05160a", "title" : "Prior Authorization Assistant, Oncology", "company" : "Ascertain", "industry" : "Operations", "salary" : { "min" : 45000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T12:45:51.811", "fingerprint" : "53fd3c990fa37f47fc68d5464016a2a6cceb09bf2d7a77f7c2616bf4307e35a0", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/ascertain/bfc3b067-a9b1-4495-abac-794894537099/application", "externalId" : "bfc3b067-a9b1-4495-abac-794894537099", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Prior authorization", "Billing", "Insurance verification", "Medical documentation", "Authorization request submission", "Record maintenance" ], "softSkillsList" : [ "Process-Driven" ], "hardSkills" : [ { "name" : "Prior authorization", "level" : "intermediate" }, { "name" : "Billing", "level" : "intermediate" }, { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Medical documentation", "level" : "intermediate" }, { "name" : "Authorization request submission", "level" : "intermediate" }, { "name" : "Record maintenance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Process-Driven" } ], "majorSkills" : "Prior authorization, Oncology billing, Process efficiency", "majorSkillsList" : [ "Prior authorization", "Oncology billing", "Process efficiency" ], "coreResponsibilities" : "Process prior authorizations, Oversee automated submissions, Review insurance information, Verify patient eligibility, Communicate with healthcare providers, Gather medical documentation, Submit authorization requests, Monitor authorization requests, Respond to inquiries, Maintain accurate records, Collaborate with internal teams, Resolve authorization issues, Improve process efficiency, Stay updated on insurance policies, Stay updated on regulations, Stay updated on industry trends", "teamCollaboration" : "Ascertain leadership; Product teams; Healthcare providers; Internal teams; Cross-functional stakeholders", "domainKnowledge" : "Oncology; Prior authorizations; Insurance policies; Healthcare operations", "domainList" : [ "oncology", "prior-authorizations", "insurance-policies", "healthcare-operations" ], "domainSpecificKnowledge" : [ "Oncology", "Prior authorizations", "Insurance policies", "Healthcare operations" ], "toolProficiency" : [ "Athenahealth", "NextGen" ], "documentationSkills" : "Maintain accurate records", "problemSolvingSkills" : "Resolve authorization issues", "qualificationsBasic" : "4+ years prior authorization, 4+ years billing in Oncology, Experience with athenahealth, Experience with NextGen, Familiarity with major payors", "qualificationsPreferred" : "Client experience, Hands-on leadership roles, Engaging with C-suite executives", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "MEET ASCERTAIN Ascertain is building AI agents to automate the administrative work that burdens care teams. We are in major health systems and large specialty groups, saving hundreds of staff hours every week. Our backers include Northwell Health, New York’s largest health system, and Deerfield Management, a leading healthcare investment firm. Together, we’re on a mission to restore time, trust, and focus to the people who keep healthcare running. Our work is urgent — not because of startup timelines, but because our customers rely on us to drive financial resilience and operational clarity in a system under strain. This is a hands-on role for someone who thrives in high-volume operational environments and is comfortable balancing individual contribution with team support. You will continue to process prior authorizations directly—often at high volume—while also serving as a go-to resource for other Ascertain Assistants. Over time, this role will evolve into a hybrid operations + technology position as workflows become increasingly automated and integrated with Ascertain’s platform. This is not a traditional healthcare shift-based, desk role. It is an outcome-driven position that rewards ownership, judgment, and follow-through. WHAT YOU’LL DO: As a Prior Authorization Assistant at Ascertain, you will play a critical role in our new AI-powered prior authorization solution. You’ll collaborate directly with Ascertain leadership and product teams, helping to shape how prior authorization is transformed through recent advances in artificial intelligence. This is a unique opportunity to work at the intersection of healthcare operations and cutting-edge technology. You’ll work closely with healthcare providers to reduce administrative burdens and streamline detailed workflows. Day-to-day, this includes manually processing authorizations and overseeing automated submissions for office visit referrals, procedures, pharmaceuticals, and more. The role offers broad exposure to multiple healthcare specialties, external stakeholders, and departments across Ascertain. - Review and verify insurance information and patient eligibility for prior authorizations. - Communicate with healthcare providers to gather necessary medical documentation and information. - Submit prior authorization requests to insurance companies following established protocols. - Monitor and track authorization requests to ensure timely processing and resolution. - Respond to inquiries from healthcare providers, patients, and insurance companies regarding authorization status. - Maintain accurate records of authorization requests, approvals, and denials. - Collaborate with internal teams to resolve authorization issues and improve process efficiency. - Stay updated on insurance policies, regulations, and industry trends related to prior authorizations. WHAT YOU'LL NEED: - 4+ years of experience with prior authorization and billing in Oncology - Experience with athenahealth and or NextGen - Familiarity with major payors including UnitedHealthcare, Aetna, Blue Cross Blue Shield, etc. - Bonus if you have experience in… - client relationships; - hands-on leadership roles (e.g., Team Lead, Supervisor, or informal leadership), paired with a roll-up-your-sleeves approach; - engaging with C-suite executives. WHAT YOU'LL BRING TO THE TABLE: - Detail-Oriented. You are meticulous in your work, catching errors and ensuring every authorization is processed accurately the first time. - Collaborative. You are energized by working with others, building trust and communicating clearly with providers, teammates, and cross-functional stakeholders. - Adaptable. You are comfortable shifting between manual workflows and leveraging new AI-powered tools, adjusting quickly as processes evolve. - Empathetic. You are attuned to the needs of healthcare providers and patients, approaching each interaction with patience, professionalism, and understanding. - Process-Driven. You are motivated by structure and consistency, following established workflows while identifying opportunities for improvement. BENEFITS & PERKS - Cutting-edge technology: Work directly with the latest advancements in generative AI and automation, tackling challenging problems that meaningfully impact healthcare. - Ownership & growth: You’ll join Ascertain at a pivotal early stage, shaping our products, technical direction, and culture, with significant opportunities for career advancement. - Collaborative team: Join a talented, passionate, and supportive team with backgrounds from top tech companies and clinical institutions. - Competitive compensation: We offer competitive salary, meaningful equity, comprehensive health insurance, and more. Why Ascertain? Make a real difference: Your work will directly impact healthcare organizations and improve patient care. Join Ascertain in transforming healthcare with AI!", "summaryDescription" : "Prior Authorization Assistant, Oncology at Ascertain. Skills: Prior authorization, Oncology billing, Process efficiency. Process prior authorizations. Oversee automated submissions", "createdAt" : "2026-06-16T01:59:43.890", "lastUpdated" : "2026-06-16T12:45:51.811", "ingestTimestamp" : "2026-06-16T01:59:43.890", "mongoId" : "6a307eaef292fd229c05160a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Prior authorization", "Billing", "Insurance verification", "Medical documentation", "Authorization request submission", "Record maintenance", "Process-Driven", "Oncology billing", "Process efficiency", "Process management", "Cross-functional coordination", "Stakeholder management", "Resource planning", "Continuous improvement", "Oncology", "Prior authorizations", "Insurance policies", "Healthcare operations", "Athenahealth", "NextGen" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307eaef292fd229c051609", "title" : "Prior Authorization Assistant, Cardiology", "company" : "Ascertain", "industry" : "Operations", "salary" : { "min" : 45000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T11:10:43.201", "fingerprint" : "e82dd88a352e12238e6b0734d88ab82ee83098906142bcf845e4c0621c997013", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/ascertain/da3f512f-3f55-42a6-85b7-c1e9664a0553/application", "externalId" : "da3f512f-3f55-42a6-85b7-c1e9664a0553", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Prior authorization", "Billing", "Process efficiency" ], "hardSkillsList" : [ "Insurance verification", "Eligibility verification", "Medical documentation gathering", "Authorization request submission", "Authorization status tracking", "Record maintenance" ], "hardSkills" : [ { "name" : "Insurance verification", "level" : "intermediate" }, { "name" : "Eligibility verification", "level" : "intermediate" }, { "name" : "Medical documentation gathering", "level" : "intermediate" }, { "name" : "Authorization request submission", "level" : "intermediate" }, { "name" : "Authorization status tracking", "level" : "intermediate" }, { "name" : "Record maintenance", "level" : "intermediate" } ], "majorSkills" : "Prior authorization, Cardiology billing, AI-powered solutions", "majorSkillsList" : [ "Prior authorization", "Cardiology billing", "AI-powered solutions" ], "coreResponsibilities" : "Process prior authorizations, Oversee automated submissions, Review insurance information, Verify patient eligibility, Communicate with healthcare providers, Gather medical documentation, Submit authorization requests, Monitor authorization requests, Track authorization requests, Respond to inquiries, Maintain accurate records, Collaborate with internal teams, Resolve authorization issues, Improve process efficiency, Stay updated on insurance policies, Stay updated on regulations, Stay updated on industry trends", "teamCollaboration" : "Ascertain leadership; Product teams; Healthcare providers; External stakeholders; Ascertain departments", "domainKnowledge" : "Prior authorizations; Cardiology; Healthcare operations; Insurance policies; Insurance regulations; Healthcare AI", "domainList" : [ "prior-authorizations", "cardiology", "healthcare-operations", "insurance-policies", "insurance-regulations", "healthcare-ai" ], "domainSpecificKnowledge" : [ "Prior authorizations", "Cardiology", "Healthcare operations", "Insurance policies", "Insurance regulations", "Healthcare AI" ], "toolProficiency" : [ "Athenahealth", "NextGen" ], "documentationSkills" : "Medical documentation", "innovationCreativity" : "AI-powered solutions", "problemSolvingSkills" : "Resolve authorization issues", "outcomesObjectives" : "Save staff hours; Drive financial resilience; Provide operational clarity", "qualificationsBasic" : "4+ years prior authorization, 4+ years billing in Cardiology, Experience with athenahealth, Experience with NextGen, Familiarity with major payors", "qualificationsPreferred" : "Client experience, Hands-on leadership roles, Engaging with C-suite executives", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "MEET ASCERTAIN Ascertain is building AI agents to automate the administrative work that burdens care teams. We are in major health systems and large specialty groups, saving hundreds of staff hours every week. Our backers include Northwell Health, New York’s largest health system, and Deerfield Management, a leading healthcare investment firm. Together, we’re on a mission to restore time, trust, and focus to the people who keep healthcare running. Our work is urgent — not because of startup timelines, but because our customers rely on us to drive financial resilience and operational clarity in a system under strain. This is a hands-on role for someone who thrives in high-volume operational environments and is comfortable balancing individual contribution with team support. You will continue to process prior authorizations directly—often at high volume—while also serving as a go-to resource for other Ascertain Assistants. Over time, this role will evolve into a hybrid operations + technology position as workflows become increasingly automated and integrated with Ascertain’s platform. This is not a traditional healthcare shift-based, desk role. It is an outcome-driven position that rewards ownership, judgment, and follow-through. WHAT YOU’LL DO: As a Prior Authorization Assistant at Ascertain, you will play a critical role in our new AI-powered prior authorization solution. You’ll collaborate directly with Ascertain leadership and product teams, helping to shape how prior authorization is transformed through recent advances in artificial intelligence. This is a unique opportunity to work at the intersection of healthcare operations and cutting-edge technology. You’ll work closely with healthcare providers to reduce administrative burdens and streamline detailed workflows. Day-to-day, this includes manually processing authorizations and overseeing automated submissions for office visit referrals, procedures, pharmaceuticals, and more. The role offers broad exposure to multiple healthcare specialties, external stakeholders, and departments across Ascertain. - Review and verify insurance information and patient eligibility for prior authorizations. - Communicate with healthcare providers to gather necessary medical documentation and information. - Submit prior authorization requests to insurance companies following established protocols. - Monitor and track authorization requests to ensure timely processing and resolution. - Respond to inquiries from healthcare providers, patients, and insurance companies regarding authorization status. - Maintain accurate records of authorization requests, approvals, and denials. - Collaborate with internal teams to resolve authorization issues and improve process efficiency. - Stay updated on insurance policies, regulations, and industry trends related to prior authorizations. WHAT YOU'LL NEED: - 4+ years of experience with prior authorization and billing in Cardiology - Experience with athenahealth and or NextGen - Familiarity with major payors including UnitedHealthcare, Aetna, Blue Cross Blue Shield, etc. - Bonus if you have experience in… - client relationships; - hands-on leadership roles (e.g., Team Lead, Supervisor, or informal leadership), paired with a roll-up-your-sleeves approach; - engaging with C-suite executives. WHAT YOU'LL BRING TO THE TABLE: - Detail-Oriented. You are meticulous in your work, catching errors and ensuring every authorization is processed accurately the first time. - Collaborative. You are energized by working with others, building trust and communicating clearly with providers, teammates, and cross-functional stakeholders. - Adaptable. You are comfortable shifting between manual workflows and leveraging new AI-powered tools, adjusting quickly as processes evolve. - Empathetic. You are attuned to the needs of healthcare providers and patients, approaching each interaction with patience, professionalism, and understanding. - Process-Driven. You are motivated by structure and consistency, following established workflows while identifying opportunities for improvement. BENEFITS & PERKS - Cutting-edge technology: Work directly with the latest advancements in generative AI and automation, tackling challenging problems that meaningfully impact healthcare. - Ownership & growth: You’ll join Ascertain at a pivotal early stage, shaping our products, technical direction, and culture, with significant opportunities for career advancement. - Collaborative team: Join a talented, passionate, and supportive team with backgrounds from top tech companies and clinical institutions. - Competitive compensation: We offer competitive salary, meaningful equity, comprehensive health insurance, and more. Why Ascertain? Make a real difference: Your work will directly impact healthcare organizations and improve patient care. Join Ascertain in transforming healthcare with AI!", "summaryDescription" : "Prior Authorization Assistant, Cardiology at Ascertain. Skills: Prior authorization, Cardiology billing, AI-powered solutions. Process prior authorizations. Oversee automated submissions", "createdAt" : "2026-06-16T01:59:41.602", "lastUpdated" : "2026-06-16T11:10:43.201", "ingestTimestamp" : "2026-06-16T01:59:41.602", "mongoId" : "6a307eaef292fd229c051609", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance verification", "Eligibility verification", "Medical documentation gathering", "Authorization request submission", "Authorization status tracking", "Record maintenance", "Prior authorization", "Cardiology billing", "AI-powered solutions", "Billing", "Process efficiency", "Prior authorizations", "Cardiology", "Healthcare operations", "Insurance policies", "Insurance regulations", "Healthcare AI", "Athenahealth", "NextGen" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c98e274d8ee00a0994e55", "title" : "Prior Authorization Specialist", "industry" : "Healthcare", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Prior Authorization Specialist in New Orleans, United States, adjusted for the healthcare industry." }, "location" : "New Orleans, LA", "locations" : [ "New Orleans, LA" ], "timestamp" : "2026-06-16T06:03:01.406", "fingerprint" : "5e87c98839ad00a525772c1af8df9b330dbc87d25191b65c1ef522ae7f86eb9d", "source" : "jazzhr", "language" : "en", "externalId" : "qWwrIiR4Bt", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New Orleans", "state" : "Louisiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.9561422,-90.0733934" } ], "locationText" : "New Orleans, Louisiana, United States", "coreResponsibilities" : "Process prior authorization requests, Verify insurance eligibility, Communicate with providers, Document all interactions, Follow up on pending authorizations", "domainKnowledge" : "Prior authorization process; Medical insurance", "domainList" : [ "prior-authorization-process", "medical-insurance" ], "domainSpecificKnowledge" : [ "Prior authorization process", "Medical insurance" ], "documentationSkills" : "Document interactions", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Prior Authorization Specialist. 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We are in major health systems and large specialty groups, saving hundreds of staff hours every week. Our backers include Northwell Health, New York’s largest health system, and Deerfield Management, a leading healthcare investment firm. Together, we’re on a mission to restore time, trust, and focus to the people who keep healthcare running. Our work is urgent — not because of startup timelines, but because our customers rely on us to drive financial resilience and operational clarity in a system under strain. ABOUT THE JOB This is a hands-on role for someone who thrives in high-volume operational environments and is comfortable balancing individual contribution with team support. You will continue to process prior authorizations directly—often at high volume—while also serving as a go-to resource for other Ascertain Assistants. Over time, this role will evolve into a hybrid operations + technology position as workflows become increasingly automated and integrated with Ascertain’s platform. This is not a traditional healthcare shift-based, desk role. It is an outcome-driven position that rewards ownership, judgment, and follow-through. WHAT YOU’LL DO: As a Prior Authorization Assistant at Ascertain, you will play a critical role in our new AI-powered prior authorization solution. You’ll collaborate directly with Ascertain leadership and product teams, helping to shape how prior authorization is transformed through recent advances in artificial intelligence. This is a unique opportunity to work at the intersection of healthcare operations and cutting-edge technology. You’ll work closely with healthcare providers to reduce administrative burdens and streamline detailed workflows. Day-to-day, this includes manually processing authorizations and overseeing automated submissions for office visit referrals, procedures, pharmaceuticals, and more. The role offers broad exposure to multiple healthcare specialties, external stakeholders, and departments across Ascertain. - Review and verify insurance information and patient eligibility for prior authorizations. - Communicate with healthcare providers to gather necessary medical documentation and information. - Submit prior authorization requests to insurance companies following established protocols. - Monitor and track authorization requests to ensure timely processing and resolution. - Respond to inquiries from healthcare providers, patients, and insurance companies regarding authorization status. - Maintain accurate records of authorization requests, approvals, and denials. - Collaborate with internal teams to resolve authorization issues and improve process efficiency. - Stay updated on insurance policies, regulations, and industry trends related to prior authorizations. WHAT YOU'LL NEED: - 4+ years of experience with prior authorization and billing in Sleep Medicine - Experience with athenahealth and or NextGen - Familiarity with major payors including UnitedHealthcare, Aetna, Blue Cross Blue Shield, etc. - Bonus if you have experience in… - client relationships; - hands-on leadership roles (e.g., Team Lead, Supervisor, or informal leadership), paired with a roll-up-your-sleeves approach; - engaging with C-suite executives. WHAT YOU'LL BRING TO THE TABLE: - Detail-Oriented. You are meticulous in your work, catching errors and ensuring every authorization is processed accurately the first time. - Collaborative. You are energized by working with others, building trust and communicating clearly with providers, teammates, and cross-functional stakeholders. - Adaptable. You are comfortable shifting between manual workflows and leveraging new AI-powered tools, adjusting quickly as processes evolve. - Empathetic. You are attuned to the needs of healthcare providers and patients, approaching each interaction with patience, professionalism, and understanding. - Process-Driven. You are motivated by structure and consistency, following established workflows while identifying opportunities for improvement. BENEFITS & PERKS - Cutting-edge technology: Work directly with the latest advancements in generative AI and automation, tackling challenging problems that meaningfully impact healthcare. - Ownership & growth: You’ll join Ascertain at a pivotal early stage, shaping our products, technical direction, and culture, with significant opportunities for career advancement. - Collaborative team: Join a talented, passionate, and supportive team with backgrounds from top tech companies and clinical institutions. - Competitive compensation: We offer competitive salary, meaningful equity, comprehensive health insurance, and more. Why Ascertain? Make a real difference: Your work will directly impact healthcare organizations and improve patient care. Join Ascertain in transforming healthcare with AI!", "summaryDescription" : "Prior Authorization Assistant, Sleep Medicine at Ascertain. Skills: Prior authorization, Sleep Medicine, Healthcare operations. Process prior authorizations. Review insurance information", "createdAt" : "2026-06-16T01:59:46.031", "lastUpdated" : "2026-06-16T13:12:55.902", "ingestTimestamp" : "2026-06-16T01:59:46.031", "mongoId" : "6a307eaef292fd229c05160b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance verification", "Eligibility verification", "Authorization submission", "Record maintenance", "Prior authorization", "Sleep Medicine", "Healthcare operations", "Billing", "Medical documentation", "Prior authorizations", "Insurance policies", "Athenahealth", "NextGen" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c964374d8ee00a098f0c3", "title" : "Authorization Specialist", "company" : "OOS Management Corp.", "industry" : "Healthcare", "salary" : { "min" : 54000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Authorization Specialist in Brooklyn, NY, adjusted for mid-seniority in the healthcare industry." }, "location" : "Brooklyn, New York, United States", "locations" : [ "Brooklyn", "New York", "United States" ], "timestamp" : "2026-06-16T06:26:14.660", "fingerprint" : "0a54714c65d78668a1fd14b5b90c6eef5957d2b75b718f34d8209aa60ab570b3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/oosmanagementcorp/jobs/4261372009", "externalId" : "4261372009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brooklyn", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.6526006,-73.9497211" } ], "locationText" : "Brooklyn, New York, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Benefit verification", "Authorization management" ], "majorSkills" : "Insurance authorizations, Benefit verification", "majorSkillsList" : [ "Insurance authorizations", "Benefit verification" ], "coreResponsibilities" : "Submit insurance authorization requests, Manage insurance authorization requests, Submit insurance authorization renewals, Manage insurance authorization renewals, Verify insurance benefits, Verify coverage details, Track approvals, Track denials, Track authorization timelines, Coordinate with intake departments, Coordinate with billing departments, Coordinate with clinical departments, Ensure timely processing, Maintain accurate records, Maintain documentation related to authorizations, Follow up with insurance providers, Resolve authorization issues, Resolve eligibility issues", "teamCollaboration" : "Coordination between departments", "domainKnowledge" : "Healthcare authorizations; Insurance verification; Medical billing", "domainList" : [ "healthcare-authorizations", "insurance-verification", "medical-billing" ], "domainSpecificKnowledge" : [ "Healthcare authorizations", "Insurance verification", "Medical billing" ], "documentationSkills" : "Documentation skills", "qualificationsBasic" : "Experience with healthcare authorizations, Experience with insurance verification, Experience with medical billing, Organizational skills, Follow-up skills, Manage multiple deadlines, Manage priorities efficiently, Documentation skills", "qualificationsPreferred" : "Related administrative work preferred, Communication skills, Detail-oriented, Experience with insurance portals, Experience with healthcare systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Authorization Specialist - Brooklyn, NY \uD83D\uDCCD Brooklyn, NY | Full-Time | On-Site Join a Growing Healthcare Team Supporting Families and Clinical Care Licensed Behavior Analyst Professional Services (LBAPS) is seeking a highly organized and detail-oriented Authorization Specialist to join our growing operations team. This role is essential in helping clients access services efficiently by managing insurance authorizations, benefit verification, and coordination between intake, billing, and clinical departments. The ideal candidate is proactive, dependable, and able to manage multiple tasks in a fast-paced healthcare environment while maintaining strong attention to detail and follow-through. Key Responsibilities: Submit and manage insurance authorization requests and renewals Verify insurance benefits and coverage details Track approvals, denials, and authorization timelines Coordinate with intake, billing, and clinical teams to ensure timely processing Maintain accurate records and documentation related to authorizations Follow up with insurance providers regarding pending requests and updates Assist in resolving authorization and eligibility issues as needed Qualifications: Experience with healthcare authorizations, insurance verification, medical billing, or related administrative work preferred Strong organizational, communication, and follow-up skills Ability to manage multiple deadlines and priorities efficiently Detail-oriented with strong documentation skills Experience working with insurance portals and healthcare systems is a plus What We Offer: Competitive compensation based on experience Supportive and collaborative team environment Opportunity for professional growth within a rapidly expanding organization Meaningful work helping families access essential services \uD83D\uDCE9 Apply today: resumes@lbaps.com", "summaryDescription" : "Authorization Specialist at OOS Management Corp.. Skills: Insurance authorizations, Benefit verification. Submit insurance authorization requests. Manage insurance authorization requests", "postedDate" : "2026-06-14T20:06:16.819", "createdAt" : "2026-06-14T20:06:16.819", "lastUpdated" : "2026-06-16T06:26:14.660", "ingestTimestamp" : "2026-06-14T20:06:16.819", "mongoId" : "6a2c964374d8ee00a098f0c3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 54000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Insurance authorizations", "Benefit verification", "Authorization management", "Healthcare authorizations", "Insurance verification", "Medical billing" ], "skillCount" : 6, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305924f292fd229cf454c1", "title" : "Part Time Authorization and Appeals Specialist", "salary" : { "min" : 31000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an Entry-level Part-time Authorization and Appeals Specialist in St. Louis, MO, adjusted for the healthcare industry." }, "location" : "St. Louis, MO", "locations" : [ "St. Louis, MO" ], "timestamp" : "2026-06-16T06:50:21.175", "fingerprint" : "88d3d7b11330d750138fe0b9c89e3f4520330798db71421ed4ba4ffa1eb6277a", "source" : "jazzhr", "language" : "en", "externalId" : "1dkyvdU3Y2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "St. Louis", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.6254063,-90.1900090" } ], "locationText" : "St. Louis, Missouri, United States", "employmentType" : "PART_TIME", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Part Time Authorization and Appeals Specialist", "createdAt" : "2026-06-15T22:16:33.023", "lastUpdated" : "2026-06-16T06:50:21.175", "ingestTimestamp" : "2026-06-15T22:16:33.023", "mongoId" : "6a305924f292fd229cf454c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.85 }, { "id" : "69d059fd2beec4dd3dbf37fc", "title" : "Clinical Social Worker (C), Adult Clinical Authorization Specialist", "industry" : "Healthcare", "salary" : { "min" : 57000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Clinical Social Worker in Tewksbury, MA, adjusted for the healthcare industry." }, "location" : "Massachusetts-Tewksbury", "locations" : [ "Massachusetts-Tewksbury" ], "timestamp" : "2026-06-16T01:00:38.193", "fingerprint" : "92628009f82e8718ff41a674a51d86567a71cab8db1a58630c408e36ec8344ab", "source" : "taleo", "language" : "en", "applyUrl" : "https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=1078496", "externalId" : "1078496", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tewksbury", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.6106479,-71.2342248" } ], "locationText" : "Tewksbury, Massachusetts, United States", "professionalSkills" : [ "Clinical authorization" ], "majorSkills" : "Clinical authorization", "majorSkillsList" : [ "Clinical authorization" ], "coreResponsibilities" : "Process clinical authorizations", "domainKnowledge" : "Adult clinical authorization", "domainList" : [ "adult-clinical-authorization" ], "domainSpecificKnowledge" : [ "Adult clinical authorization" ], "remoteFriendly" : false, "summaryDescription" : "Clinical Social Worker (C), Adult Clinical Authorization Specialist. Skills: Clinical authorization. Process clinical authorizations", "createdAt" : "2026-06-14T20:42:26.720", "lastUpdated" : "2026-06-16T01:00:38.193", "ingestTimestamp" : "2026-06-14T20:42:26.720", "mongoId" : "69d059fd2beec4dd3dbf37fc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 57000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Clinical authorization", "Adult clinical authorization" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.85 }, { "id" : "6a305c1bf292fd229cf60b53", "title" : "Program Coordinator of the Masters of Science in Clinical Research", "company" : "Harvard University", "industry" : "Higher Education", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Program Coordinator in Boston, MA, adjusted for mid-seniority and the education industry." }, "location" : "Boston, MA, United States", "locations" : [ "Boston", "MA", "United States" ], "timestamp" : "2026-06-16T08:30:11.703", "fingerprint" : "3e5f46f3c05eec3604d5cdc016fac4fa0beb51e77c83414b24c53dfd35fbea45", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HarvardUniversity/3743990013615198-program-coordinator-of-the-masters-of-science-in-clinical-research", "externalId" : "3743990013615198", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Program management", "Student management", "Financial reporting", "Admissions coordination" ], "hardSkillsList" : [ "Enrollment data analysis", "Application scoring", "Gradebook maintenance", "Curriculum updating", "Payment processing", "Data record keeping", "Diversity statistics reporting" ], "hardSkills" : [ { "name" : "Enrollment data analysis", "level" : "intermediate" }, { "name" : "Application scoring", "level" : "intermediate" }, { "name" : "Gradebook maintenance", "level" : "intermediate" }, { "name" : "Curriculum updating", "level" : "intermediate" }, { "name" : "Payment processing", "level" : "intermediate" }, { "name" : "Data record keeping", "level" : "intermediate" }, { "name" : "Diversity statistics reporting", "level" : "intermediate" } ], "majorSkills" : "Program management, Student management, Admissions, Financial reporting", "majorSkillsList" : [ "Program management", "Student management", "Admissions", "Financial reporting" ], "coreResponsibilities" : "Coordinate program launches, Collaborate on enrollment data, Prepare student communications, Monitor program inboxes, Score incoming applications, Schedule interviews, Participate in interviews, Organize Admissions Committee, Send decision letters, Communicate student numbers, Update databases, Prepare visa documents, Monitor student information system, Coordinate class sessions, Liaise with constituencies, Maintain program gradebook, Update course curriculum, Track development of agendas, Distribute educational materials, Advise participants on materials, Maintain online library, Schedule curriculum materials, Prepare online course material, Prepare materials for upload, Manage guest lecturer payments, Process guest lecturer payments, Create sense of community, Create onboarding packets, Manage student hub, Schedule student queries, Register students for courses, Answer student queries, Triage student queries, Serve as primary contact, Develop contracts for faculty, Process faculty payments, Update finance spreadsheets, Forecast finance payments, Maintain record of grades, Report statistics, Maintain admission records, Develop student data, Develop alumni data, Develop faculty data, Identify ways to grow program, Collect relevant data", "teamCollaboration" : "Cross-unit coordination; Faculty collaboration; Master's team coordination; Internal constituencies liaison; External constituencies liaison; Teaching assistant liaison; Administration liaison; Program Managers collaboration", "domainKnowledge" : "Clinical Research", "domainList" : [ "clinical-research" ], "domainSpecificKnowledge" : [ "Clinical Research" ], "toolProficiency" : [ "CANVAS" ], "communicationSkills" : "Student communications", "documentationSkills" : "Prepare visa documents; Prepare paperwork", "continuousLearning" : "Professional development opportunities; Tuition assistance; Tuition reimbursement", "innovationCreativity" : "Inspires innovation", "qualificationsBasic" : "4 or more years of experience, Higher education may count towards experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard Medical School? Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership. You’ll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it’s an opportunity to shape the future of medicine. Under the direction of the Assistant Director within the Office of Graduate Education, this individual will divide their time between program management, student management, financial reporting and admissions for the Master of Science in Clinical Research. Specific responsibilities include Admissions This role will coordinate efforts across units to ensure successful program launches in the start of each admissions cycle. Collaborate with faculty on enrollment data and information. Prepare and send communications to students and monitor questions sent to program inboxes. Score incoming applications and schedule interviews with Program Directors, Alumni and participate in the interview. Organize and facilitate Admissions Committee and send out decision letter. Communicate student numbers to Leadership. Update databases as needed and prepare visa documents. Monitor the student information system to ensure students are successful Specific responsibilities include: Admissions: This role will coordinate efforts across units to ensure successful program launches in the start of each admissions cycle. Collaborate with faculty on enrollment data and information. Prepare and send communications to students and monitor questions sent to program inboxes. Score incoming applications and schedule interviews with Program Directors, Alumni and participate in the interview. Organize and facilitate Admissions Committee and send out decision letter. Communicate student numbers to Leadership. Update databases as needed and prepare visa documents. Monitor the student information system to ensure students are successfully onboarded to HMS. Program Management: Serves as primary course coordinator, planning and scheduling class sessions, coordinating content with the master’s team, and as acting as liaison for internal and external constituencies, including students, faculty, teaching assistants, and administration. Regularly maintains and manages the program gradebook for tracking of academic compliance and student progress. Works with Program Managers and program faculty to update course curriculum, including online and workshops. Tracks development of agendas and educational materials for classes; distributes materials to participants and advises participants regarding materials they must acquire independently. Maintains online library and scheduling of curriculum materials including assignments; coordinates preparation of online course material and prepares materials for upload to course CANVAS sites. Manages and processes guest lecturer’s payment(s) and prepares necessary paperwork for payment on a timely basis. Prepares materials for uploading and ensures they are available to all students and faculty on a timely basis. Student Management: Creates a sense of community for our students while they are in this program. Creates onboarding packets, manages the student hub, schedules and student queries. Work with the students at the beginning of each semester to make sure they are registered for the current courses in their program. Interacts with the students, answering and triaging questions. Serves as the primary contact for student issues. Financial Reporting: Develop contracts for faculty and process their payments. Updates finance spreadsheets and forecast finance payments during the budget season. Reporting and Special Projects: Maintain record of grades and other statistics and report as appropriate. Maintain other records, including number of applications, diversity statistics, admission, etc. Develop and coordinate data and records for all students, alumni and faculty. Take initiatives to identify ways to grow the program and collect relevant data. ## Qualifications Basic Qualifications: 4 or more years of experience. Higher education may count towards experience. Additional Qualifications and Skills: Must be proactive, detailed orientation and must have excellent time management skills. ## Additional Information * Standard Hours/Schedule: 40 hrs. per week | Monday - Friday | 8:00 am - 5:00 pm. This is a hybrid position and requires the program coordinator to come into the office 2x per week. * Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position. * Pre-Employment Screening: Identity * Staying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal. #LI-KM2 Work Format Details This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on [Employment Outside of Massachusetts](https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employmentoutsidema_policy.pdf). Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Salary Grade and Ranges This position is salary grade level 055. Please visit [Harvard's Salary Ranges](https://hr.harvard.edu/salary-ranges) to view the corresponding salary range and related information. Benefits Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: * Generous paid time off including parental leave * Medical, dental, and vision health insurance coverage starting on day one * Retirement plans with university contributions * Wellbeing and mental health resources * Support for families and caregivers * Professional development opportunities including tuition assistance and reimbursement * Commuter benefits, discounts and campus perks Learn more about these and additional benefits on our [Benefits & Wellbeing Page](https://hr.harvard.edu/benefits-wellbeing). EEO/Non-Discrimination Commitment Statement Harvard University is committed to [equal opportunity](https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmationstatement.pdf) and [non-discrimination](https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discriminationandanti-bullyingpolicies.pdf). We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes. Harvard has an [equal employment opportunity policy](https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmationstatement.pdf) that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's [non-discrimination policy](https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discriminationandanti-bullyingpolicies.pdf). Harvard's [equal employment opportunity policy](https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmationstatement.pdf) and [non-discrimination policy](https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discriminationandanti-bullyingpolicies.pdf) help all community members participate fully in work and campus life free from harassment and discrimination.", "summaryDescription" : "Program Coordinator of the Masters of Science in Clinical Research at Harvard University. Skills: Program management, Student management, Admissions, Financial reporting. Coordinate program launches. Collaborate on enrollment data", "postedDate" : "2026-06-15T08:25:19.000", "createdAt" : "2026-06-15T23:54:21.951", "lastUpdated" : "2026-06-16T08:30:11.703", "ingestTimestamp" : "2026-06-15T23:54:21.951", "mongoId" : "6a305c1bf292fd229cf60b53", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Enrollment data analysis", "Application scoring", "Gradebook maintenance", "Curriculum updating", "Payment processing", "Data record keeping", "Diversity statistics reporting", "Program management", "Student management", "Admissions", "Financial reporting", "Admissions coordination", "Clinical Research", "CANVAS" ], "skillCount" : 14, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307fd4f292fd229c05ead7", "title" : "Clinical Support Specialist", "company" : "MTC Care", "industry" : "Healthcare", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Clinical Support Specialist in Missouri, United States, adjusted for industry and company size." }, "location" : "Missouri, United States", "locations" : [ "Missouri", "United States" ], "timestamp" : "2026-06-16T13:06:53.136", "fingerprint" : "696dc2f86372e2dfc663b12804296534891d13df35d7ac2e45543a42d38a9570", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/meditelecare/jobs/4705389005", "externalId" : "4705389005", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Missouri", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Missouri, United States", "minimumEducation" : "High School Diploma", "rawDescription" : "POSITION SUMMARY: The Clinical Support Specialist (“CSS”) role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration. *Please note - This role requires flexibility and may require up to 5 days per week onsite or a mix of remote and onsite, varying week to week, depending on team and business priorities.* ESSENTIAL FUNCTIONS: Onsite Clinical Facilitation Assisting patients by offering education related to their behavioral health visits, whether the treating clinician is conducting the visit in person or via telehealth Providing technical support and assistance for telehealth visits to include room and equipment preparation Supporting clinicians by accessing vitals and other relevant data from the facility’s EMR Procurement of patient referral documents as needed Acting as a liaison between the clinicians and the facility staff Interacting with staff and/or family members as necessary Maintaining responsibility for proper handling and cleaning of MTC Care equipment Behavioral Health Integration (“BHI”) Completing assigned number of BHI cases within the required timeline by gathering necessary information from patient medical records and entering it into the company’s BHI system/software. Clinician Support Providing assistance to assigned clinicians by accessing the facility’s EMR and recording relevant data into our EHR system in preparation for the clinical visit Working closely with the clinician to assure that patient visits run smoothly and efficiently GENERAL REQUIREMENTS: All Clinical Support Specialists are expected to perform all of the core functions as described above as assigned. Each individual role may change from time to time depending on scheduling, the needs of our facility partners, clinician needs, and changes in the healthcare industry. EDUCATION, EXPERIENCE AND LICENSING: Minimum High School Diploma required 1+ year in a healthcare setting preferred, but not required Medical Assistant or CNA certification a plus KNOWLEDGE, SKILLS AND ABILITIES: Basic working knowledge of medical terminology Experience in the use of online healthcare tools Proficiency in Microsoft Office Suite – Outlook, Word, Excel Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI. Commitment to providing platinum-level customer service and communication Ability to embrace a company culture of caring and kindness PHYSICAL AND ENVIRONMENTAL REQUIREMENTS: A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standards A reliable home internet connection A valid driver’s license and reliable mode of transportation The ability to travel up to 1 hour in any direction from home office to cover clinics when needed Ability to stand, walk, see, speak, hear – both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected vision Must be able to lift, push, pull up to 30 lbs. without restrictions Ability to remain sedentary for long periods of time while working on administrative tasks May be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facility Potential exposure to cleaning chemicals used within a healthcare facilities DISCLAIMER: This description is not a complete listing of every responsibility, task, and requirement for a Clinical Support Specialist. MTC Care reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs. About Us MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations. MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to fostering an inclusive and diverse workplace.", "summaryDescription" : "Clinical Support Specialist at MTC Care", "postedDate" : "2026-06-16T01:19:13.917", "createdAt" : "2026-06-16T01:19:13.917", "lastUpdated" : "2026-06-16T13:06:53.136", "ingestTimestamp" : "2026-06-16T01:19:13.917", "mongoId" : "6a307fd4f292fd229c05ead7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a306021f292fd229cf8619a", "title" : "Clinical Data Specialist", "company" : "Iterative Health", "industry" : "Healthcare", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Clinical Data Specialist in Cambridge, United States, adjusted for mid-seniority and the healthcare industry." }, "location" : "Cambridge, Massachusetts, United States", "locations" : [ "Cambridge", "Massachusetts", "United States", "Dallas HQ", "New York", "New York", "United States" ], "timestamp" : "2026-06-16T07:50:02.004", "fingerprint" : "41ed16a45f5732b3e5ac6eadcdce4ab1f5128deee0fa2c57b2744365b2182d1d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/iterativehealth/jobs/4687877006", "externalId" : "4687877006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cambridge", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3656347,-71.1040018" } ], "locationText" : "Cambridge, Massachusetts, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "EHR, CTMS, CRM", "professionalSkills" : [ "Clinical documentation", "Patient recruitment", "Data management", "Operational coordination" ], "hardSkillsList" : [ "Data entry", "Database maintenance" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Database maintenance", "level" : "intermediate" } ], "majorSkills" : "Clinical research, Data analysis, Patient identification", "majorSkillsList" : [ "Clinical research", "Data analysis", "Patient identification" ], "coreResponsibilities" : "Review electronic health records, Identify patients for studies, Interpret study protocols, Interpret eligibility criteria, Determine appropriate patient populations, Build databases of participants, Maintain databases of participants, Document patient pre-screening activities, Document pre-screening findings, Collaborate with research sites, Collaborate with clinical teams, Support participant recruitment, Support research sites, Collect data, Document data, Coordinate operational activities, Assist with scheduling patient visits, Coordinate research appointments, Perform data entry, Maintain study records, Maintain tracking tools, Participate in project meetings, Contribute to process improvement", "teamCollaboration" : "Research sites; Clinical teams", "domainKnowledge" : "Clinical trials; Healthcare technology; Good Clinical Practice; Protected health information", "domainList" : [ "clinical-trials", "healthcare-technology", "good-clinical-practice", "protected-health-information" ], "domainSpecificKnowledge" : [ "Clinical trials", "Healthcare technology", "Good Clinical Practice", "Protected health information" ], "toolProficiency" : [ "Microsoft Office Suite", "Google Workspace", "Adobe Acrobat", "Salesforce", "CTMS platforms" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Accurate documentation; Study documentation; Data documentation", "qualificationsBasic" : "Bachelor's degree or equivalent, Proficiency with Microsoft Office Suite, Proficiency with Google Workspace, Proficiency with Adobe Acrobat, Proficiency with web-based applications, Ability to learn new technology platforms, Exceptional attention to detail, Organizational skills, Time management skills, Ability to manage multiple priorities, Excellent written communication skills, Excellent verbal communication skills, Ability to work independently, Ability to work collaboratively, High degree of professionalism, High degree of discretion, High degree of integrity", "qualificationsPreferred" : "Prior experience in clinical research, Prior experience in healthcare operations, Prior experience in patient recruitment, Prior experience in data management, Familiarity with clinical research protocols, Familiarity with eligibility criteria, Experience reviewing EHR data, Experience interpreting EHR data, Knowledge of GCP guidelines, Knowledge of clinical research regulations, Experience in healthcare technology, Experience in biotech, Experience in a startup environment, Familiarity with Salesforce, Familiarity with CTMS platforms, Familiarity with research technology systems", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 100+ clinical research sites across the US and Europe, accelerating the path to market for novel therapies. By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need. About Iterative Health At Iterative Health, we are transforming clinical research through the power of AI, technology, and human expertise. Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to improve patient outcomes. Through the Iterative Health Site Network — a premier network of 100+ clinical research sites across the US and Europe — we help expand and expedite access to novel therapeutics for patients in need. Why This Role Matters The Clinical Data Specialist at Iterative Health plays a critical role in supporting clinical trial operations across the Iterative Health research network. This position is responsible for conducting detailed EHR reviews to identify potential clinical trial candidates, supporting patient recruitment efforts, maintaining research databases, and ensuring accurate documentation throughout the patient pre-screening process. The ideal candidate is highly detail-oriented, thrives in a fast-paced environment, and is passionate about advancing clinical research through data-driven patient identification and operational excellence. Where You’ll Drive Impact Clinical Trial Patient Identification & Screening Review electronic health records (EHRs) to identify patients who may qualify for active clinical research studies. Interpret study protocols and eligibility criteria to determine appropriate patient populations for recruitment. Build and maintain databases of potential study participants across multiple research programs. Document patient pre-screening activities and findings in accordance with established procedures and regulatory requirements. Collaborate with research sites and clinical teams to support participant recruitment initiatives. Research Operations Support Support research sites within the Iterative Health network through data collection, documentation, and operational coordination activities. Assist with scheduling patient visits and coordinating research-related appointments. Perform accurate and timely data entry into clinical research databases and internal systems. Maintain study-related records and tracking tools to support operational efficiency and reporting needs. Participate in project meetings and contribute to ongoing process improvement initiatives. Compliance & Quality Handle protected health information (PHI) and research data in a confidential, compliant, and secure manner. Adhere to company policies, study protocols, Good Clinical Practice (GCP) guidelines, and applicable regulatory requirements. Ensure accuracy, completeness, and quality of all documentation and data-related activities. What You Bring to the Team Bachelor's degree or equivalent combination of education and experience. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Drive, Gmail), Adobe Acrobat, and web-based applications. Ability to quickly learn and navigate new technology platforms, including Electronic Health Records (EHRs), Clinical Trial Management Systems (CTMS), and Customer Relationship Management (CRM) tools. Exceptional attention to detail and organizational skills. Strong time management skills with the ability to manage multiple priorities simultaneously. Excellent written and verbal communication skills. Demonstrated ability to work independently and collaboratively in a dynamic, fast-paced environment. High degree of professionalism, discretion, and integrity when handling sensitive information. Preferred Qualifications Prior experience in clinical research, healthcare operations, patient recruitment, or data management. Familiarity with clinical research protocols and eligibility criteria. Experience reviewing and interpreting electronic health record data. Knowledge of Good Clinical Practice (GCP) guidelines and clinical research regulations. Experience working within a healthcare technology, biotech, or startup environment. Familiarity with Salesforce, CTMS platforms, or similar research technology systems. How We Work Collaborative and low-ego team environment High ownership and accountability culture Fast-paced and highly iterative growth environment Open communication and continuous learning mindset Mission-driven organization focused on improving patient outcomes Comfortable navigating evolving business priorities and opportunities Benefits That Support You We believe great teams do their best work when they feel supported — professionally and personally. Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health Mental health and wellness support through Spring Health Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years 401(k) program with a company match of up to 3% (up to $3,000 annually) Weekly in-office lunch benefit every Tuesday 100% company-paid short-term and long-term disability coverage Annual wellness and professional development stipend to support your health and growth And more! At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.", "summaryDescription" : "Clinical Data Specialist at Iterative Health. Skills: Clinical research, Data analysis, Patient identification. Review electronic health records. Identify patients for studies", "postedDate" : "2026-06-15T23:23:01.338", "createdAt" : "2026-06-15T23:23:01.338", "lastUpdated" : "2026-06-16T07:50:02.004", "ingestTimestamp" : "2026-06-15T23:23:01.338", "mongoId" : "6a306021f292fd229cf8619a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Data entry", "Database maintenance", "Clinical research", "Data analysis", "Patient identification", "Clinical documentation", "Patient recruitment", "Data management", "Operational coordination", "Clinical trials", "Healthcare technology", "Good Clinical Practice", "Protected health information", "Microsoft Office Suite", "Google Workspace", "Adobe Acrobat", "Salesforce", "CTMS platforms" ], "skillCount" : 18, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306a7bf292fd229cfcc996", "title" : "Clinical Data Analyst", "company" : "Arthur Grand Technologies Inc", "industry" : "Information Technology And Services", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Clinical Data Analyst in Richmond, United States, adjusted for the healthcare industry and contract employment type." }, "location" : "Richmond, VA, United States", "locations" : [ "Richmond", "VA", "United States" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T08:41:03.850", "fingerprint" : "e9b3a1348029e7c7279e61f54ba6663ab72465d766908a28153b147d70490b07", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/ArthurGrandTechnologiesInc/744000132237009-clinical-data-analyst", "externalId" : "744000132237009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Richmond", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.5385087,-77.4342800" } ], "locationText" : "Richmond, Virginia, United States", "employmentType" : "CONTRACT", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "SQL, Python, R, Spark, Tableau, Power BI, Snowflake, BigQuery, Redshift, Databricks, Dbt, Fivetran, Airflow, AWS, SageMaker, Athena, GCP, Vertex AI, Azure, Synapse, ML Studio, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow", "professionalSkills" : [ "Data engineering", "Machine learning", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical modeling" ], "hardSkillsList" : [ "Data modeling", "ETL processes", "Data warehousing", "Statistical analysis", "Machine learning algorithms", "Data visualization", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Data modeling", "level" : "intermediate" }, { "name" : "ETL processes", "level" : "intermediate" }, { "name" : "Data warehousing", "level" : "intermediate" }, { "name" : "Statistical analysis", "level" : "intermediate" }, { "name" : "Machine learning algorithms", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data Science, Data Engineering, Machine Learning, Business Intelligence", "majorSkillsList" : [ "Data Science", "Data Engineering", "Machine Learning", "Business Intelligence" ], "coreResponsibilities" : "Develop and implement data pipelines, Build and maintain data models, Perform complex data analysis, Create and manage BI dashboards, Develop and deploy machine learning models, Optimize data infrastructure, Collaborate with stakeholders, Ensure data quality and integrity, Stay updated on emerging technologies", "teamCollaboration" : "Cross-functional teams; Stakeholders", "toolProficiency" : [ "SQL", "Python", "R", "Spark", "Tableau", "Power BI", "Snowflake", "BigQuery", "Redshift", "Databricks", "Dbt", "Fivetran", "Airflow", "AWS", "GCP", "Azure", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow" ], "problemSolvingSkills" : "Data analysis; Troubleshooting", "qualificationsBasic" : "5+ years of experience in data analytics, Proficiency in SQL, Bachelor's degree in Statistics, Computer Science, Mathematics, or related field", "qualificationsPreferred" : "PhD preferred, Experience with specific ML frameworks, Cloud platform certifications", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand’s culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. We are a minority-owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration If you are interested in the above opportunity, we warmly invite you to join our team. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) Title of Position:Clinical Data Analyst – Req ID 805128 Location: 6900 Atmore Road,, Richmond, VA.- Onsite Duration: Long Term Employment: Contract Rate: $Negotiable Interview type: Either In-Person OR Video Interview Clinical Operations Informatics Specialist Looking to translate between medical staff, the Electronic Health Record system, and clinical data needs. Skill * Experience in independently structuring unclassified medical data from unstructured texts and mapping data elements to standard vocabulary * Experience pulling data out of electronic health record systems * Experience validating EHR data through triangulation with other data within the EHR * Experience documenting workflows from clinical practice into EHR data entry and data management * Ability to communicate clinical and data findings clearly to non-technical audiences including medical staff and leadership Job Description: The role supports workflow improvement, clinical data analysis, and validation work that informs practice and decision making across Health Services. This is a clinical facing role with a work focus on clinical practice and end user experience. They will work closely with the Health Services EHR team and alongside the technical teams responsible for EHR configuration and development. Knowledge, Skills, Abilities or Competencies: Minimum: * Demonstrated experience in independently structuring unclassified medical data from unstructured texts and mapping data elements to standard vocabulary, enabling interoperability, clinical decision support, coding, and data analytics. * Deep understanding of medical vocabularies from both a clinical viewpoint and informatics perspective. * Extensive experience pulling data out of electronic health record systems * Demonstrated experience answering clinical questions into analysis of data from an electronic health record system. * Demonstrated experience validating EHR data with outside data sources * Demonstrated experience validating EHR data through triangulation with other data within the EHR * Demonstrated experience documenting workflows from clinical practice into EHR data entry and data management * Extensive experience with applying national EHR standards to an EHR product. * Demonstrated experience standardizing processes around an EHR implementation. * Demonstrated experience analyzing and documenting clinical workflows in a multidisciplinary care setting * Demonstrated ability to communicate clinical and data findings clearly to non-technical audiences including medical staff and leadership * Experience working in a multidisciplinary clinical environment with multiple stakeholder groups Additional Considerations: * Clinical or medical background (nursing, medicine, pharmacy, or similar) preferred * Correctional or institutional healthcare experience desired; experience in other constrained, multidisciplinary clinical environments may substitute * Experience with EHR systems in a clinical capacity required Core Duties: 1. Clinical workflow documentation * Documenting current workflows, identifying gaps, supporting staff-facing improvements, and contributing to standardization across state facilities. Establish documented inventory of HSU clinical workflows in EHR with prioritized improvement recommendations. 2. Data extraction, analysis and visualization * Pulling data from the EHR to answer clinical and operational questions and validating it against reliable data sets. Building reporting that informs practice, and otherwise visualizing data that supports leadership decision-making with evidence. Establish practice for clinical data extraction and reporting with some completed reports answering live HSU questions. 3. Validation and testing * Validation of EHR updates from user perspective view. Consistent testing coverage of the base system in addition to support for MAR and related project components. Establish documented reduction in validation gaps on EHR changes. 4. Direct support to medical staff * Acting as a clinical point of contact for EHR-related questions and requests, with responsiveness as an explicit value. Successful handoff of documentation and established processes for continuity of work About Arthur Grand Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand’s culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. We are a minority-owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration If you are interested in the above opportunity, we warmly invite you to join our team. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) ## Qualifications Clinical Operations Informatics Specialist Looking to translate between medical staff, the Electronic Health Record system, and clinical data needs. ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Clinical Data Analyst at Arthur Grand Technologies Inc. Skills: Data Science, Data Engineering, Machine Learning, Business Intelligence. Develop and implement data pipelines. Build and maintain data models", "postedDate" : "2026-06-15T15:40:35.000", "createdAt" : "2026-06-15T23:52:34.811", "lastUpdated" : "2026-06-16T08:41:03.850", "ingestTimestamp" : "2026-06-15T23:52:34.811", "mongoId" : "6a306a7bf292fd229cfcc996", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Data modeling", "ETL processes", "Data warehousing", "Statistical analysis", "Machine learning algorithms", "Data visualization", "A/B testing", "Causal inference", "Data Science", "Data Engineering", "Machine Learning", "Business Intelligence", "Data engineering", "Machine learning", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical modeling", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "SQL", "Python", "R", "Spark", "Tableau", "Power BI", "Snowflake", "BigQuery", "Redshift", "Databricks", "Dbt", "Fivetran", "Airflow", "AWS", "GCP", "Azure", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow" ], "skillCount" : 45, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2eac6674d8ee00a0e6676a", "title" : "Prior Authorization Submitter", "company" : "Tobii Dynavox", "salary" : { "min" : 20.0, "max" : 20.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-15T22:48:17.772", "fingerprint" : "36248c81c167bbcba25c847879f572640de4ee77b41c2dac1f4abf8643bdd50a", "source" : "workday", "language" : "en", "applyUrl" : "https://us.wd103.myworkdayjobs.com/Tobii_Dynavox/job/Remote-US-CA/Prior-Authorization-Submitter_JR101087", "externalId" : "JR101087", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**Why join us?** **** We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to [_express themselves, connect with the world, and live richer lives_](https://www.tobiidynavox.com/pages/success-stories). At Tobii Dynavox, you can grow your career within [_a dynamic, global company_](https://www.tobiidynavox.com/pages/about-us) that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed. As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives. **JOB SUMMARY:** The Prior Authorization Submitter (PAS) works directly with insurance companies to request a review for medical necessity and prior authorization for durable medical equipment before providing services. The PAS creates a submission packet and submits requests via online portals, faxes, and mail. _After submitting for prior authorization, the PAS regularly follows up on the submission for payer decision_. All completed steps must be noted in our electronic database of medical records. **The Prior Authorization Submitter must live in Pacific or Mountain time zones.** **KEY RESPONSIBILITIES:** * Review funded cases and verify required information to submit is present and correct * Create prior authorization packet according to payor requirements * Submit prior authorization request according to payer requirements * Save submission packet to electronic record * Document all steps taken to move case forward with authorization process * Follow up on requests submitted to payors * Perform various other tasks as assigned. * Identify and report payor trends. * Assists with other Intake functions as need to meet team goals. * Performs various other tasks as assigned. **MINIMUM QUALIFICATIONS:** EDUCATION / EXPERIENCE REQUIREMENTS: * High school diploma * One year experience working in a medical office and familiar with diagnosis codes, prior authorizations, insurance companies OR * One year experience of submitting for prior authorization for medical services. COMMUNICATION SKILLS: * Consistently demonstrate characteristics in alignment with the Tobii Values * Ability to communicate with department managers and director COMPUTER OR TECHNICAL SKILLS: * Strong MS Office Word and Outlook skills. * Comfort with using multiple online apps and programs simultaneously. * Familiar with modifying, merging, and splitting PDFs. OTHER SKILLS REQUIREMENTS: * Knowledge of coordination of benefits of Medicare, Medicaid, and third-party insurance * Detail oriented * Spending up to 90% of working hours on the phone, making outgoing calls **WORK ENVIRONMENT REQUIREMENTS:** * Ability to work at a desk for prolonged periods * Able to work with interruptions in a fast-paced environment * Ability to travel to the Pittsburgh office for team activities/ trainings (approx. 4 times per year) **We are able to pay this Prior Authorization Submitter $20/hr.** **Apply today!** We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you. **Where we stand:** We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger. Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin. 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(Fixed-term)", "company" : "Foursquare", "industry" : "Finance", "salary" : { "min" : 1000000.0, "max" : 1500000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Support and Data Operations Associate in Belgrade, Serbia, adjusted for the technology industry and company size." }, "location" : "Serbia", "locations" : [ "Serbia" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T08:56:17.647", "fingerprint" : "aaf5559b6dd261874f5f77a1afd61a6fd75d245824898322671fec42e45798b8", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/foursquare/b98303fd-481a-4f08-9feb-451f7c9b179e/application", "externalId" : "b98303fd-481a-4f08-9feb-451f7c9b179e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Belgrade", "country" : "Serbia", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "44.8153318,20.4456588" } ], "locationText" : "Belgrade, Serbia", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Tableau, Power BI, Looker, Metabase, Superset, Qlik, MicroStrategy, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure, S3, Glue, SageMaker, Athena, Vertex AI, Synapse, ML Studio", "professionalSkills" : [ "Data engineering", "Machine learning", "Business intelligence", "Data analytics", "Quantitative analysis", "Data modelling" ], "hardSkillsList" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Statistical methods", "level" : "intermediate" }, { "name" : "ML frameworks", "level" : "intermediate" }, { "name" : "BI platforms", "level" : "intermediate" }, { "name" : "Cloud data stacks", "level" : "intermediate" }, { "name" : "Modelling skills", "level" : "intermediate" }, { "name" : "Regression", "level" : "intermediate" }, { "name" : "Classification", "level" : "intermediate" }, { "name" : "Clustering", "level" : "intermediate" }, { "name" : "Time-series analysis", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data science, Data engineering, Machine learning, Business intelligence", "majorSkillsList" : [ "Data science", "Data engineering", "Machine learning", "Business intelligence" ], "toolProficiency" : [ "SQL", "Python", "R", "Scala", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure", "S3", "Glue", "SageMaker", "Athena", "Vertex AI", "Synapse", "ML Studio" ], "qualificationsBasic" : "SQL proficiency, 5+ years of experience", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification, Experience with scikit-learn, Experience with TensorFlow, Experience with PyTorch, Experience with XGBoost, Experience with LightGBM, Experience with Hugging Face, Experience with MLflow, Experience with Snowflake, Experience with BigQuery, Experience with Redshift, Experience with Databricks, Experience with dbt, Experience with Fivetran, Experience with Airflow, Experience with dbt Cloud, Experience with Delta Lake, Experience with AWS SageMaker, Experience with GCP Vertex AI, Experience with Azure ML Studio", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Foursquare Foursquare is the leading independent location technology and data cloud platform, helping businesses connect the digital and physical worlds with precision and purpose. Our products power everything from market analytics to targeted experiences, relied on by some of the world’s most iconic brands. But what makes Foursquare truly special is how we work. We're a team of builders, problem-solvers, and collaborators who care deeply about impact – both in the products we ship and the way we show up for each other. Great outcomes come from strong collaboration and shared ownership, and we believe growth happens through real challenges – whether that’s leveling up a skill, tackling unfamiliar problems, or pushing a project forward in a new way. If you're excited by cutting-edge tech and a culture that values both autonomy and teamwork, you’ll thrive here. About the Position Foursquare is looking for a Support and Data Operations Associate to join our team in our Belgrade office; on a hybrid schedule of Tuesday, Wednesday, Thursday in office. We are looking for an inquisitive, adaptable, and highly motivated Data Support Associate to join our team. In this role, you will be primarily focused on executing web crawls, manipulating data, and utilizing internal pipeline tools to ensure data quality and availability. This is an internally focused, highly technical role where persistence, vigilance, and the ability to learn and iterate quickly are essential. If you enjoy solving technical puzzles, building and maintaining data flows, and continuously learning new skills, we want you on our team! Please note that this is a fixed-term position for an initial period of one year, with the possibility of extension. In this role, you’ll - Web Crawling & Extraction: Execute and manage web crawling initiatives, extracting data, and adapting quickly when target site structures change. - Data Manipulation & Pipelines: Utilize internal tools to perform data cleanup, matching, and transformations to ensure high data quality and reliability. - Technical Troubleshooting: Be vigilant in monitoring data pipelines; investigate issues, read and interpret log files, implement workarounds, and escalate complex technical problems. - Continuous Improvement: Learn and adapt to new internal tools and technical processes rapidly, iterating on existing workflows to improve efficiency. - Documentation: Create and maintain technical process documentation and how-to guides to empower internal teams What you’ll need - Proficient level of written and verbal English - 1+ years of experience working in data-oriented customer operations, technical support, analytics, or similar roles. - Proficiency in Python or Scala, with strong SQL skills. - Proficiency in Regular Expressions (Regex) for pattern matching, data extraction, validation, and web content processing. - Familiarity with data analysis tools and libraries (e.g., PySpark, pandas), web crawling concepts and execution. - General technical troubleshooting skills: ability to read/interpret/transform log files, comfort navigating command-line interfaces (CLI) and APIs, and a strong capacity for independent research. - Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply! Benefits and Perks - 25 days of paid vacation – take the time you need to rest and recharge - Private medical insurance – comprehensive coverage for you and your family - FitPass – flexible access to gyms, wellness classes, and sports facilities across Serbia - Hybrid work schedule – in-person collaboration Tuesday–Thursday, with company-paid lunch on office days - Growth Investment Program – funding and resources to support your personal and professional development - Tech setup – we’ll provide a company laptop and the essentials to help you get up and running smoothly Things to Know Foursquare is proud to foster an inclusive environment, free from discrimination. We believe that building the best products starts with bringing together diverse perspectives and backgrounds — it’s how we create better experiences for both our users and our team. We value every voice, and we encourage you to be part of building a company and products we love. Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Foursquare Privacy Policy https://location.foursquare.com/legal/privacy-center/applicant/", "summaryDescription" : "Support and Data Operations Associate (Fixed-term) at Foursquare. Skills: Data science, Data engineering, Machine learning, Business intelligence", "createdAt" : "2026-06-16T00:29:26.610", "lastUpdated" : "2026-06-16T08:56:17.647", "ingestTimestamp" : "2026-06-16T00:29:26.610", "mongoId" : "6a3055f1f292fd229cf23389", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference", "Data science", "Data engineering", "Machine learning", "Business intelligence", "Data analytics", "Quantitative analysis", "Data modelling", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "SQL", "Python", "R", "Scala", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure", "S3", "Glue", "SageMaker", "Athena", "Vertex AI", "Synapse", "ML Studio" ], "skillCount" : 60, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3056b1f292fd229cf2ccf9", "title" : "Clinical Quality Data Analyst", "company" : "Pullman Regional", "industry" : "Healthcare", "salary" : { "min" : 38.75, "max" : 63.41, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "Certification in Healthcare Quality (CPHQ)" ], "timestamp" : "2026-06-16T13:07:51.874", "fingerprint" : "c2cbca8a29e468934a454b8c9d6f2a97b13ae57b3ce25a019b7d2b5ad0efccd9", "source" : "workday", "language" : "en", "applyUrl" : "https://pullmanregionalhospital.wd1.myworkdayjobs.com/Careers/job/Pullman-Regional-Hospital/Clinical-Quality-Data-Analyst_JR_26000208", "externalId" : "JR_26000208", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Power BI, Excel, Tableau, EHR reporting systems", "professionalSkills" : [ "Clinical analysis", "Financial analysis", "Systems technology", "Database functionality", "Reporting tools", "Healthcare systems", "Healthcare processes", "Prospective analyses", "Retrospective analyses", "Performance monitoring", "Quality improvement", "Regulatory compliance", "Data abstraction", "Data auditing", "Data validation", "Operational improvement", "Clinical improvement", "Performance improvement projects", "Accreditation surveys", "State audits", "Quality benchmarking" ], "hardSkillsList" : [ "Data analytics", "Quality management", "Patient safety", "Data manipulation", "Data visualization", "Data management", "Electronic medical records", "Data analysis", "Performance improvement" ], "hardSkills" : [ { "name" : "Data analytics", "level" : "intermediate" }, { "name" : "Quality management", "level" : "intermediate" }, { "name" : "Patient safety", "level" : "intermediate" }, { "name" : "Data manipulation", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" }, { "name" : "Data management", "level" : "intermediate" }, { "name" : "Electronic medical records", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Performance improvement", "level" : "intermediate" } ], "majorSkills" : "Healthcare data analytics, Data visualization, Reporting, Quality metrics", "majorSkillsList" : [ "Healthcare data analytics", "Data visualization", "Reporting", "Quality metrics" ], "coreResponsibilities" : "Organize data sets, Manage data sets, Analyze healthcare data, Optimize business operations, Communicate findings, Design solutions, Identify solutions, Facilitate organizational reporting, Monitor outcomes, Demonstrate knowledge of trends, Demonstrate knowledge of issues, Analyze data, Assist in healthcare management, Assist in decision making, Develop dashboards, Maintain dashboards, Develop scorecards, Maintain scorecards, Develop reports, Maintain reports, Monitor hospital quality metrics, Monitor CMS Star Measures, Monitor patient safety indicators, Monitor infection prevention data, Monitor readmission rates, Monitor patient satisfaction measures, Support CMS reporting requirements, Support regulatory compliance activities, Perform data abstraction, Perform data auditing, Perform data validation, Ensure accuracy, Ensure completeness, Identify trends, Identify variances, Identify opportunities, Collaborate with department leaders, Collaborate with nursing staff, Collaborate with providers, Collaborate with administration, Support quality initiatives, Support performance improvement projects, Prepare reports, Prepare presentations, Assist with accreditation surveys, Assist with state audits, Assist with quality benchmarking, Maintain confidentiality, Comply with HIPAA, Comply with hospital privacy policies, Support implementation of reporting tools, Support optimization of reporting tools", "teamCollaboration" : "Department leaders; Nursing staff; Providers; Administration", "projectManagementSkills" : [ "Manage multiple projects" ], "domainKnowledge" : "Healthcare data analytics; Healthcare quality metrics; CMS reporting; Patient safety initiatives; Clinical quality management; Patient safety protocols; Infection control standards; Critical access hospital; Accreditation bodies", "domainList" : [ "healthcare-data-analytics", "healthcare-quality-metrics", "cms-reporting", "patient-safety-initiatives", "clinical-quality-management", "patient-safety-protocols", "infection-control-standards", "critical-access-hospital", "accreditation-bodies" ], "domainSpecificKnowledge" : [ "Healthcare data analytics", "Healthcare quality metrics", "CMS reporting", "Patient safety initiatives", "Clinical quality management", "Patient safety protocols", "Infection control standards", "Critical access hospital", "Accreditation bodies" ], "toolProficiency" : [ "Power BI", "Excel", "Tableau", "EHR reporting systems" ], "communicationSkills" : "Communicate complex data", "problemSolvingSkills" : "Data analysis; Performance improvement", "qualificationsBasic" : "4 years-experience in data analytics, 4 years-experience in quality management, 4 years-experience in patient safety, Knowledge of healthcare quality metrics, Knowledge of CMS reporting, Knowledge of patient safety initiatives, Proficiency with data manipulation software, Experience with data visualization tools, Knowledge of data management applications, Proficiency in managing electronic medical records, Proficiency in data analysis, Proficiency in performance improvement methodologies, Ability to manage multiple projects, Ability to meet deadlines, Ability to communicate complex data, Bachelor's degree in related field", "qualificationsPreferred" : "Master's degree in nursing, Master's degree in Healthcare Administration, Certification in Healthcare Quality (CPHQ), Experience in a critical access hospital, Familiarity with DNV, Familiarity with CMS", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Pay Range:** The base pay range for this position is $38.75-$63.41 Hourly however, base pay offered may vary depending on job-related knowledge, skills, and experience. **Job Title:** Clinical Quality Data Analyst **Work Schedule for this Position:** Monday - Friday 8 am - 5 pm **Company Statement:** Pullman Regional is an innovative, patient-focused, multi-disciplinary based work environment where all members of the team contribute to the exceptional care of our patients and the community. **Position Overview:** The Healthcare Data Analyst is responsible for organizing and managing large and varied data sets and associated decision support tools, analyzing healthcare data to optimize business operations, and communicating the findings through the use of data visualization and detailed reports. Applies advanced level knowledge of clinical and financial analysis as well as systems technology to identify and design solutions with respect to clinical, operational and financial performance improvement. Demonstrates an understanding of database functionality and reporting tools, and knowledge of healthcare systems and processes. Demonstrates exceptional analytical capability to develop, design and execute prospective and retrospective analyses. Facilitates organizational reporting of clinical, operational and financial performance and monitoring outcomes of care processes. **A Day in the Life:** * Demonstrate knowledge of current trends and issues in the healthcare data analytics field. * Analyze data to assist in delivering optimal healthcare management and decision making. * Develop and maintain dashboards, scorecards, and reports for quality improvement initiatives. * Monitor hospital quality metrics and CMS Star Measures, patient safety indicators, infection prevention data, readmission rates, and patient satisfaction measures. * Support CMS Critical Access Hospital reporting requirements and other regulatory compliance activities. * Perform data abstraction, auditing, and validation to ensure accuracy and completeness of submissions. * Identify trends, variances, and opportunities for operational and clinical improvement. * Collaborate with department leaders, nursing staff, providers, and administration to support quality initiatives and performance improvement projects. * Prepare reports and presentations for QMS, Medical Staff, Board of Commissioners, and leadership meetings. * Assist with accreditation surveys, state audits, and quality benchmarking activities. * Maintain confidentiality and comply with HIPAA and hospital privacy policies. * Support implementation and optimization of reporting tools such as Power BI, Excel, Tableau, or EHR reporting systems. **About You!** **This Job is For You if You Have:** * A minimum of 4 years-experience in data analytics, quality management, patient safety, or associated field. * Knowledge of healthcare quality metrics, CMS reporting, and patient safety initiatives. * Proficiency with data manipulation software. * Experience with data visualization tools. * Knowledge of data management applications. * Proficiency in managing electronic medical records. * Proficiency in data analysis and performance improvement methodologies. * Ability to manage multiple projects and deadlines in a fast-paced healthcare environment. * Ability to communicate complex data clearly to clinical and non-clinical audiences. * Strong attention to detail and data accuracy. * Bachelor's degree in Healthcare Administration, Health Information Management, Public Health, Data Analytics, Nursing, Business, or related field preferred. * Associate’s degree in related field will be considered with relevant experience. **A Wow if You Have:** * Master’s degree in nursing, Healthcare Administration, or related field. * Certification in Healthcare Quality (CPHQ) is preferred or must be obtained within a set timeframe upon hiring. * Strong knowledge of clinical quality management, patient safety protocols, and infection control standards. * Previous experience in a critical access hospital setting. * Familiarity with accreditation bodies such as DNV or CMS. **Company Perks:** Our employees are our most important asset and that’s reflected in our benefits. Pullman Regional is proud to offer a variety of benefits to support employees and their families, including: * Medical/Vision, Dental, Health Savings Account, and Paid Leave Time * Employer Paid Life Insurance and Long-Term Disability * Retirement with Employer Matching Contributions * Voluntary Benefits that include: Life Insurance, Critical Illness, Accident Insurance, and Short-Term Disability * Services Discount and EAP Resources **A Few More Important Points:** The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. **Disability Contacts:** Applicants with disabilities who require assistance or accommodation should contact Human Resources at [humanresources@pullmanregional.org](mailto:humanresources@pullmanregional.org) **Current Pullman Regional Employees:** To apply, log into Workday, click the Jobs Hub button.", "summaryDescription" : "Clinical Quality Data Analyst at Pullman Regional. Skills: Healthcare data analytics, Data visualization, Reporting, Quality metrics. Organize data sets. Manage data sets", "postedDate" : "2026-06-16T03:47:11.094", "createdAt" : "2026-06-16T03:47:11.035", "lastUpdated" : "2026-06-16T13:07:51.874", "ingestTimestamp" : "2026-06-16T03:47:11.035", "mongoId" : "6a3056b1f292fd229cf2ccf9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://pullmanregionalhospital.wd1.myworkdayjobs.com/Careers/job/Pullman-Regional-Hospital/Clinical-Quality-Data-Analyst_JR_26000208", "salaryAnnualMin" : 80600, "salaryAnnualMax" : 131892, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Data analytics", "Quality management", "Patient safety", "Data manipulation", "Data visualization", "Data management", "Electronic medical records", "Data analysis", "Performance improvement", "Healthcare data analytics", "Reporting", "Quality metrics", "Clinical analysis", "Financial analysis", "Systems technology", "Database functionality", "Reporting tools", "Healthcare systems", "Healthcare processes", "Prospective analyses", "Retrospective analyses", "Performance monitoring", "Quality improvement", "Regulatory compliance", "Data abstraction", "Data auditing", "Data validation", "Operational improvement", "Clinical improvement", "Performance improvement projects", "Accreditation surveys", "State audits", "Quality benchmarking", "Manage multiple projects", "Healthcare quality metrics", "CMS reporting", "Patient safety initiatives", "Clinical quality management", "Patient safety protocols", "Infection control standards", "Critical access hospital", "Accreditation bodies", "Certification in Healthcare Quality (CPHQ)", "Power BI", "Excel", "Tableau", "EHR reporting systems" ], "skillCount" : 47, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a0de91258b93c861eb9904d", "title" : "Surgical Authorization Advocate", "industry" : "Healthcare", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Surgical Authorization Advocate in Tampa, FL, adjusted for the healthcare industry." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
USF Faculty Office Building (AMGHFOB)
13220 USF Laurel Dr

Tampa, 33612

" ], "timestamp" : "2026-06-16T06:33:26.575", "fingerprint" : "f0c8792b468eaa61ffdca564a01f1eddec1d1989502847b3a4d14745e540af7e", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-tgh.taleo.net/careersection/ex/jobdetail.ftl?job=678479", "externalId" : "678479", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "minimumEducation" : "High School Diploma or GED", "experienceMinYears" : 3, "experienceMaxYears" : 5, "hardSkillsList" : [ "Medical terminology", "CPT coding", "ICD-10 coding" ], "hardSkills" : [ { "name" : "Medical terminology", "level" : "intermediate" }, { "name" : "CPT coding", "level" : "intermediate" }, { "name" : "ICD-10 coding", "level" : "intermediate" } ], "majorSkills" : "Surgical pre-authorizations, Pre-determinations, Insurance authorizations", "majorSkillsList" : [ "Surgical pre-authorizations", "Pre-determinations", "Insurance authorizations" ], "coreResponsibilities" : "Obtain surgical pre-authorizations, Obtain surgical pre-determinations, Process authorizations for surgical procedures, Process authorizations for injections, Process authorizations for high-end radiology", "domainKnowledge" : "Surgical procedures; High-end radiology; Medical office operations", "domainList" : [ "surgical-procedures", "high-end-radiology", "medical-office-operations" ], "domainSpecificKnowledge" : [ "Surgical procedures", "High-end radiology", "Medical office operations" ], "qualificationsBasic" : "High School Diploma or GED, 3-5 years medical office experience, Prior authorization experience, Pre-determination experience, Familiarity with CPT coding, Familiarity with ICD-10 coding, Experience with insurance payors, Experience submitting authorization requests", "qualificationsPreferred" : "Above average knowledge of medical terminology", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This position is responsible for obtaining Surgical Pre-Authorizations and/or Surgical Pre-Determinations for surgical procedures including injections and high-end radiology for surgery providers in assigned locations. Required: High School Diploma or GED Work Experience and Additional Information Three (3) to five (5) years medical office experience to include prior authorization and experience with pre-determination for surgical or high-end procedures. Above average knowledge of medical terminology and familiarity with CPT and ICD-10 coding. Experience with insurance payors and submitting authorization requests. Tampa", "summaryDescription" : "Surgical Authorization Advocate. Skills: Surgical pre-authorizations, Pre-determinations, Insurance authorizations. Obtain surgical pre-authorizations. Obtain surgical pre-determinations", "createdAt" : "2026-06-14T21:30:44.319", "lastUpdated" : "2026-06-16T06:33:26.575", "ingestTimestamp" : "2026-06-14T21:30:44.319", "mongoId" : "6a0de91258b93c861eb9904d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Medical terminology", "CPT coding", "ICD-10 coding", "Surgical pre-authorizations", "Pre-determinations", "Insurance authorizations", "Surgical procedures", "High-end radiology", "Medical office operations" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca63974d8ee00a09ba2e6", "title" : "Clinical Support Specialist", "company" : "MTC Care", "industry" : "Healthcare", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Clinical Support Specialist in Maine, United States, adjusted for the healthcare industry and company size." }, "location" : "Maine, United States", "locations" : [ "Maine", "United States" ], "timestamp" : "2026-06-15T22:22:33.896", "fingerprint" : "25fcdbc7e940528db6ee4fdbc9bc904df6ed22309012aba5516200537f915ca4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/meditelecare/jobs/4705049005", "externalId" : "4705049005", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Maine", "country" : "United States", "continent" : "na", "workMode" : "hybrid" } ], "locationText" : "Maine, United States", "minimumEducation" : "High School Diploma", "rawDescription" : "POSITION SUMMARY: The Clinical Support Specialist (“CSS”) role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration. *Please note - This role requires flexibility and may require up to 5 days per week onsite or a mix of remote and onsite, varying week to week, depending on team and business priorities.* ESSENTIAL FUNCTIONS: Onsite Clinical Facilitation Assisting patients by offering education related to their behavioral health visits, whether the treating clinician is conducting the visit in person or via telehealth Providing technical support and assistance for telehealth visits to include room and equipment preparation Supporting clinicians by accessing vitals and other relevant data from the facility’s EMR Procurement of patient referral documents as needed Acting as a liaison between the clinicians and the facility staff Interacting with staff and/or family members as necessary Maintaining responsibility for proper handling and cleaning of MTC Care equipment Behavioral Health Integration (“BHI”) Completing assigned number of BHI cases within the required timeline by gathering necessary information from patient medical records and entering it into the company’s BHI system/software. Clinician Support Providing assistance to assigned clinicians by accessing the facility’s EMR and recording relevant data into our EHR system in preparation for the clinical visit Working closely with the clinician to assure that patient visits run smoothly and efficiently GENERAL REQUIREMENTS: All Clinical Support Specialists are expected to perform all of the core functions as described above as assigned. Each individual role may change from time to time depending on scheduling, the needs of our facility partners, clinician needs, and changes in the healthcare industry. EDUCATION, EXPERIENCE AND LICENSING: Minimum High School Diploma required 1+ year in a healthcare setting preferred, but not required Medical Assistant or CNA certification a plus KNOWLEDGE, SKILLS AND ABILITIES: Basic working knowledge of medical terminology Experience in the use of online healthcare tools Proficiency in Microsoft Office Suite – Outlook, Word, Excel Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI. Commitment to providing platinum-level customer service and communication Ability to embrace a company culture of caring and kindness PHYSICAL AND ENVIRONMENTAL REQUIREMENTS: A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standards A reliable home internet connection A valid driver’s license and reliable mode of transportation The ability to travel up to 1 hour in any direction from home office to cover clinics when needed Ability to stand, walk, see, speak, hear – both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected vision Must be able to lift, push, pull up to 30 lbs. without restrictions Ability to remain sedentary for long periods of time while working on administrative tasks May be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facility Potential exposure to cleaning chemicals used within a healthcare facilities DISCLAIMER: This description is not a complete listing of every responsibility, task, and requirement for a Clinical Support Specialist. MTC Care reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs. About Us MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations. MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. 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This role serves as the final quality checkpoint, identifying deviations, documenting issues, and providing actionable feedback to operators in order to maintain quality data.", "summaryDescription" : "Data Collection Auditor. Review data collection episodes. Audit live episodes", "createdAt" : "2026-06-16T00:30:19.544", "lastUpdated" : "2026-06-16T11:22:34.861", "ingestTimestamp" : "2026-06-16T00:30:19.544", "mongoId" : "6a305efdf292fd229cf76de4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 35, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a309c90f292fd229c0fbd51", "title" : "Manager of Customer Support", "company" : "Higher Logic", "industry" : "SaaS", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager of Customer Support in the US SaaS industry, adjusted for remote work and manager seniority." }, "location" : "US-Remote", "locations" : [ "US-Remote" ], "timestamp" : "2026-06-16T11:12:22.262", "fingerprint" : "a5fd64890d58ee9fc433bef4ebeb25bc7bc696a033f52779b7929afa905e67f1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/higherlogic/jobs/7768747003", "externalId" : "7768747003", "industryFunction" : { }, "structuredLocations" : [ { "state" : "California", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "California, United States", "experienceMinYears" : 5, "experienceLevel" : "Manager", "coreResponsibilities" : "Manage customer relationships, Drive customer retention, Ensure customer satisfaction, Facilitate customer value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Company Description At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We’re obsessed with engagement and, with over 13 years of experience in the industry, we’ve got it down to a science. We are a global company with offices throughout the US, Canada, and Australia. We serve more than 3,000 customers, representing over 350,000 online communities with over 200 million users across 42 countries worldwide. Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe that sharing ideas and feedback openly helps us to be successful. We believe that diversity and empathy bring us #AllTogether to make us stronger. We learn from failure and successes because both help us to grow and learn. We strive to understand the why behind our actions and bring our best selves to work every day. JOB SUMMARY The Manager of Customer Support is responsible for leading a team of support specialists dedicated to providing world-class customer service to Higher Logic’s customers. The role is responsible for overseeing all core people leadership functions including hiring, training, mentoring, and performance management. This individual implements customer-centric processes and systems to enhance the team’s productivity and performance. They foster strong peer-to-peer relationships and collaborate across the Customer Experience team and the company overall to continuously improve the customer experience. In addition, this person promotes an engaging and positive work environment that benefits both customers and Higher Logic employees. EXPERIENCE DESIRED: Typically has at least seven years of experience either providing or leading technical support functions in a SaaS environment, or five years and a degree. Leadership experience in a multi-channel contact center environment Experience training, mentoring, coaching and developing customer service teams Has partnered with Product and Engineering teams to prioritize feature requests and bug fixes preferably in an agile software development environment Has worked with customers ranging from small businesses to large enterprise organizations SUPERVISORY RESPONSIBILITY: Direct personnel management and team oversight Inbound customer contact queues across all service channels (case, phone, chat, etc) Setting and achieving team and individual goals Defining, documenting and implementing team processes EEO Disclosure Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing HRBenefits@higherlogic.com", "summaryDescription" : "Manager of Customer Support at Higher Logic. Manage customer relationships. Drive customer retention", "postedDate" : "2026-06-16T03:17:09.844", "createdAt" : "2026-06-16T03:17:09.844", "lastUpdated" : "2026-06-16T11:12:22.262", "ingestTimestamp" : "2026-06-16T03:17:09.844", "mongoId" : "6a309c90f292fd229c0fbd51", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305d34f292fd229cf65117", "title" : "Clinical Manager of Research", "industry" : "Healthcare", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Clinical Manager of Research in Brandon, United States, adjusted for manager seniority and full-time employment." }, "location" : "Brandon, FL", "locations" : [ "Brandon, FL" ], "timestamp" : "2026-06-16T07:38:47.368", "fingerprint" : "bc65e3273a4ea36431920d54295cb9b86222944bb5685b53b91d917e3c36fea7", "source" : "jazzhr", "language" : "en", "externalId" : "w8ueiapxAe", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brandon", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9284640,-82.2880508" } ], "locationText" : "Brandon, Florida, United States", "experienceLevel" : "Manager", "summaryDescription" : "Clinical Manager of Research", "createdAt" : "2026-06-15T22:19:36.814", "lastUpdated" : "2026-06-16T07:38:47.368", "ingestTimestamp" : "2026-06-15T22:19:36.814", "mongoId" : "6a305d34f292fd229cf65117", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Manager", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c694a74d8ee00a0906c89", "title" : "Head of Support", "company" : "Plaid", "industry" : "All Departments", "salary" : { "min" : 124800.0, "max" : 223200.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T02:46:48.888", "fingerprint" : "48d65867eb82ef5aec6c73f62de78bdc97e4503e2cba699344d059f71715fa55", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/plaid/4c9bf6fe-47f1-4683-89cc-137f90ff307b/application", "externalId" : "4c9bf6fe-47f1-4683-89cc-137f90ff307b", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "remoteFriendly" : true, "rawDescription" : "We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid sits at the center of digital finance, helping millions of consumers connect their financial accounts to the apps they use every day. Our Support team plays a critical role—delivering fast, high-quality help that resolves issues and helps customers get more from our products. As Head of Support, you will own our global support strategy and outcomes across customer and consumer support, leading a distributed team that works across channels, products, and industries. You’ll be responsible for uniting our customer and consumer support motions, evolving our Customer Success Package business, and using support as a strategic lever to influence product quality, roadmap, and Plaid’s brand in the market. This is a highly visible role with the opportunity to lead a multimillion-dollar business, shape end-to-end experiences, and build the gold standard for support in fintech. Responsibilities - Own the global support strategy and outcomes across SLAs, CSAT, revenue, and support quality. - Unite our customer and consumer support teams into a single, high‑performing organization that is a true differentiator for Plaid. - Lead, grow, and coach managers and ICs across regions and time zones; drive performance, calibration, and quality programs at scale. - Manage critical incidents and executive‑level escalations in tight partnership with Product, Engineering, Risk, Compliance, GTM, and CS Ops, including post‑incident reviews and process fixes. - Evolve support operations, tooling, and knowledge management to drive efficiency, deflection, and consistent, high‑quality experiences for customers and consumers. - Own the Customer Success Package business, balancing COGS, revenue, and customer experience - Regularly report on support health and align plans and tradeoffs with Plaid’s executive team and other stakeholders Qualifications - 10+ years in technical/customer support with at least 5+ years leading managers (manager‑of‑managers) in a scaling B2B SaaS or API company. - 3+ years running global support operations with measurable improvements in SLAs, CSAT/CES and quality. - Background in fintech, payments, or developer/API platforms operating at significant scale, preferred - Proven success owning support outcomes at scale, including incident management and executive‑level escalations - Deep experience building and leading distributed teams, with strong hiring, coaching, and performance management muscles across regions and time zones. - Strong operational rigor: metrics design, forecasting and capacity planning, process improvement, and support tooling strategy. - Demonstrated ability to partner with GTM, Product, and Engineering to influence roadmaps and improve product quality through support insights. - Experience using AI and building content/deflection programs and quality frameworks. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.", "summaryDescription" : "Head of Support at Plaid", "createdAt" : "2026-06-14T21:02:58.622", "lastUpdated" : "2026-06-16T02:46:48.888", "ingestTimestamp" : "2026-06-14T21:02:58.622", "mongoId" : "6a2c694a74d8ee00a0906c89", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 124800, "salaryAnnualMax" : 223200, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Executive", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a73f292fd229cf514e7", "title" : "Helpers for In-Home Support", "company" : "Herewith Caregivers", "industry" : "Healthcare", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Herewith CG", "locations" : [ "Herewith CG" ], "timestamp" : "2026-06-16T10:00:34.548", "fingerprint" : "d9c2f31289b92ce4bdf7d91eef96fde73a6f9c3c7c623a80bad96c716df0d0dc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/herewithgmbh/jobs/8592320002", "externalId" : "8592320002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "employmentType" : "TEMPORARY", "majorSkills" : "Transportation, Post-surgery support", "majorSkillsList" : [ "Transportation", "Post-surgery support" ], "coreResponsibilities" : "Provide safe transportation, Remain on-site during procedure, Offer post-surgery supervision, Offer companionship, Assist with basic needs, Assist with comfort, Monitor post-op concerns, Ensure client safety", "domainKnowledge" : "Post-surgery care", "domainList" : [ "post-surgery-care" ], "domainSpecificKnowledge" : [ "Post-surgery care" ], "specialRequirements" : "One-day assignment, Extended hours", "qualificationsBasic" : "Reliable vehicle, Valid driver's license, Safe driving record", "qualificationsPreferred" : "Experienced in transportation, Experienced in short-term recovery support", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Location: Tampa, FL, 33625 Start Date: ASAP Helper Rate: $18.33 per hour We are seeking a dependable and attentive helper to assist a male client in his 70s who requires transportation and post-surgery support. This is a one-day assignment with extended hours to ensure safe recovery immediately after the procedure. Care Responsibilities Provide safe transportation to and from the surgical appointment Remain on-site or nearby during procedure Offer post-surgery supervision and companionship Assist with basic needs and comfort after discharge Monitor for any immediate post-op concerns and ensure safety Appointment Details Facility: Vein and Vascular (Lutz, FL) Date: July 10, 2026 Surgery Time: 9:30 AM Estimated Duration: ~2 hours Post-Op Care: Caregiver to remain with client for approximately 6 hours after surgery Ideal Candidate Must have a reliable vehicle Valid driver’s license and safe driving record Patient, attentive, and responsible Comfortable assisting post-procedure clients This role is ideal for a helper experienced in transportation and short-term recovery support, ensuring the client is safe, comfortable, and monitored after surgery. Hiring info: We’re looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here’s what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you’ll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Get started today and make a meaningful impact in your community! Learn more about Herewith at https://herewith.com/helpers.", "summaryDescription" : "Helpers for In-Home Support at Herewith Caregivers. Skills: Transportation, Post-surgery support. Provide safe transportation. 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We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first. We’re a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what’s not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years. Our UK Benefits 35 days leave (including bank holidays). Private medical insurance. Enhanced parental and adoption leave. Financial coaching + 5% pension match. 40 hours of paid learning and development. View our full list of UK benefits. CreateFuture is a Great Place to Work-Certified™ company and has won Best Workplaces UK multiple years in a row. Join us on our journey. Let’s create tomorrow, together, today. About the role and team: As Head of Data at CreateFuture, you are accountable for the direction, evolution, and performance of our Data capability, reporting directly to the Director of Cloud ensure they remain close to delivery, clients, and technical decision-making. Define what ‘great’ looks like for Data roles at CreateFuture, with clear expectations around technical depth, client impact, and commercial awareness. Foster a positive, supportive environment where talented people can do their best work, combining high trust, candour, and accountability with minimal unnecessary process and management close to the work. Create a team culture where individuals feel respected, motivated, and proud of the work they deliver for clients, while maintaining high standards of performance and collaboration. Make clear, pragmatic decisions on hiring, progression, performance management, and targeted learning investment. Commercial Ownership & Performance Take clear ownership of the Data capability’s contribution to: Revenue growth Gross margin protection and improvement Win rates and deal quality Support deal shaping through pricing models, delivery approaches, and team composition that balance quality with commercial outcomes. Identify and pursue opportunities to expand Data & AI work within existing client accounts. Track and report on a small set of meaningful capability KPIs focused on outcomes rather than activity. What you bring: Experience & Impact Proven experience operating as a senior Capability Lead, Head of Data, or equivalent within a consultancy or complex delivery organisation. Demonstrable success building and scaling multi‑disciplinary Data capabilities, not solely Data Engineering teams. A track record of shaping and delivering Data & AI‑led solutions with clear commercial and client impact. Experience engaging confidently with senior client stakeholders, including technology, data, and business leaders. Technical & Strategic Depth Deep, hands-on understanding of modern cloud-native data platforms and analytics ecosystems. Significant experience designing and delivering AWS-centric data platforms, including lakehouse and streaming architectures using services such as S3, Glue, Redshift, EMR, and Kinesis. Practical experience with modern data platforms such as Databricks, Microsoft Fabric, and Snowflake. Familiarity with Azure and GCP data ecosystems to support multi-cloud client environments and enterprise-scale architectures. Strong grasp of ML lifecycle management, MLOps, and production AI systems. Ability to connect technical decisions to business value, risk, regulation, and operational constraints. A clear, well-formed point of view on how Data and AI should be applied pragmatically to deliver outcomes, rather than hype. Leadership Style Leads with credibility, clarity, and low ego. Comfortable operating with high accountability and making difficult trade‑offs. Stays close to delivery, clients, and teams. Builds trust through technical authority, consistency, and follow‑through. What we’ll offer you: We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look. 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At Centria Autism, our Directors of Clinical Services are more than managers, they’re mentors, collaborators, and drivers of clinical excellence. This is your opportunity to lead ABA services in a dynamic, mission-driven environment where quality comes first, staff are supported, and children thrive. Compensation it’s about shaping the future of care. Apply today and take the next step in your leadership journey. Centria is an Equal Opportunity Employer. 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If you’re a natural mentor that thrives when disseminating clinical knowledge, and inspiring clinical excellence in new & future BCBAs, this is the perfect role for you. Our Commitment to Children At Centria, we believe in making a lasting positive impact. We offer top-quality, compassionate ABA therapy through child-led engagement and fun learning experiences. In this role, you will be integral in ensuring our individualized programs and treatment plans are developed and delivered with the highest standards of care by training, mentoring, and supporting Clinical Apprentices, Behavior Consultant Trainees, and new Supervising Clinicians. Compensation and Incentives: Let's Talk! We know that outstanding clinical quality is invaluable, and we are ready to compensate accordingly. We invite all applicants to share their salary expectations, and we are fully prepared to tailor a package that reflects your unique clinical experience and value. This position offers: 1. Base salary up to $105,000 (based on experience). 2. Signing bonus. 3. Monthly and weekly bonus structure averaging $1,000 or more per month! What Centria Offers: Clinical Quality First – We prioritize outcomes, not billables. Our proprietary CareConnect platform streamlines everything from treatment planning to data collection so you can stay focused on care, not paperwork. Assent-Based Care at Scale – Lead meaningful change through our commitment to assent, practical functional assessment, and skills-based treatment, built into every part of our model. Real Work-Life Balance – Predictable caseloads, manageable schedules, and dedicated support teams mean no last-minute chaos and no burnout. You're Never Alone – With layered support from Clinical Directors, Area Clinical Directors, and our Clinical Excellence Team, you'll always have someone in your corner. No Operational Headaches – We handle the logistics. From scheduling to onboarding of technicians, our operations team keeps everything running smoothly behind the scenes. Career Growth on Your Terms – Whether you're driven to lead your own Center/Academy, or apply your skills in a new department, we’re committed to supporting your growth. We Invest in You – From CEU stipends and paid CEU days to exclusive internal training events, we’re serious about keeping you sharp—and helping you level up. Perks That Actually Matter – Annual, all-inclusive vacation for two, early wage access, a company car or mileage reimbursement, and full benefits. No Non-Compete – We don’t believe in holding people back. We believe in supporting your professional agency, even if that takes you on a path outside of Centria in the future. Your Role & Impact as an Associate Director of Clinical Services: The Associate Director of Clinical Services will also assist in maintaining an efficient supervision structure, monitoring compliance, and ensuring high standards of care across their assigned cases as a Credentialed Case Supervisor or Supervising Clinician. Clinical Quality & Supervision – Act as the supervising LBA for assigned cases with BCTs, guaranteeing exceptional client outcomes and supervision compliance. Responsibilities include mandatory monthly client and family sessions, data-driven treatment oversight, and providing coaching and direction to BATs, while maintaining a small independent caseload.. Training and Mentorship – Drive the comprehensive development of Behavior Analytic Trainees (BATs) by providing licensure-focused coaching, delivering initial and ongoing training in assessment and clinical programming, and facilitating competency and performance evaluations in collaboration with the Director of Clinical Services. Compliance and Documentation – Ensure all clinical supervision complies with BACB and Arizona Revised Statute 32-2091 standards. Conducting routine audits of contracts, session notes, fieldwork submissions/logs. Maintaining updated records of treatment plans & progress reports. Contribute to Culture & Team Collaboration – Partner with the Director of Clinical Services and Operations Director for case assignment decisions, supporting complex or high-acuity cases as needed, Contribute to center culture & participate in local team-building efforts, and support clinical operations. Lead by Example – Promoting high standards and set expectations for all team members through personal example and demonstrating Centria’s values through your consistent behavior & actions. At Centria, you’re not just a BCBA - you’re a clinical leader, a mentor, and a changemaker. If you’re ready to grow your career without sacrificing your values, apply today and join a team that invests in your clinical excellence! Centria is an Equal Opportunity Employer. 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By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW User Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace. WHAT YOU'LL DO - Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process COMPENSATION $112,000 - $168,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai", "summaryDescription" : "Support Operations Data Analyst at Harvey. Skills: Data Science, Data Engineering, Machine Learning, Business Intelligence. Develop and maintain data pipelines. 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By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW User Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace. WHAT YOU'LL DO - Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process COMPENSATION $112,000 - $168,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai", "summaryDescription" : "Support Operations Data Analyst at Harvey. Skills: Data Science, Data Engineering, Machine Learning, Business Intelligence. Develop and maintain data pipelines. Build and deploy machine learning models", "createdAt" : "2026-06-16T00:27:17.838", "lastUpdated" : "2026-06-16T13:40:39.455", "ingestTimestamp" : "2026-06-16T00:27:17.838", "mongoId" : "6a3074c8f292fd229c00949a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 112000, "salaryAnnualMax" : 168000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Data engineering", "Machine learning", "AI", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Data Science", "Data Engineering", "Machine Learning", "Business Intelligence", "Data modeling", "Statistical analysis", "Cloud data services", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy" ], "skillCount" : 30, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3074c8f292fd229c009499", "title" : "Support Operations Data Analyst", "company" : "Harvey", "industry" : "User Operations", "salary" : { "min" : 112000.0, "max" : 168000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T08:05:04.381", "fingerprint" : "c0405ff0df178c5697a7d836014522c5d1bee955ac1c9539c21c00ffe53df2f9", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/harvey/ecfc45be-fc15-4c16-a419-509c998b6c80/application", "externalId" : "ecfc45be-fc15-4c16-a419-509c998b6c80", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Python, R, Spark, Dbt, Tableau, Power BI, Looker, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure, SageMaker, Vertex AI, Synapse, ML Studio", "professionalSkills" : [ "Quantitative analysis", "Data modeling", "Statistical analysis", "Machine learning", "Business intelligence", "Data engineering", "Analytics engineering" ], "hardSkillsList" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills" ], "hardSkills" : [ { "name" : "Statistical methods", "level" : "intermediate" }, { "name" : "ML frameworks", "level" : "intermediate" }, { "name" : "BI platforms", "level" : "intermediate" }, { "name" : "Cloud data stacks", "level" : "intermediate" }, { "name" : "Modelling skills", "level" : "intermediate" } ], "majorSkills" : "Data science, Data engineering, Machine learning, Business intelligence", "majorSkillsList" : [ "Data science", "Data engineering", "Machine learning", "Business intelligence" ], "toolProficiency" : [ "SQL", "Python", "R", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure" ], "qualificationsBasic" : "5+ years of experience in data analytics, Proficiency in SQL, Bachelor's degree in a quantitative field", "qualificationsPreferred" : "Master's degree or PhD, Experience with cloud platforms (AWS, GCP, Azure), Experience with ML frameworks (scikit-learn, TensorFlow, PyTorch), GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified, Dbt Certified", "remoteFriendly" : true, "rawDescription" : "WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW User Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace. WHAT YOU'LL DO - Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process COMPENSATION $112,000 - $168,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai", "summaryDescription" : "Support Operations Data Analyst at Harvey. Skills: Data science, Data engineering, Machine learning, Business intelligence", "createdAt" : "2026-06-16T00:25:42.801", "lastUpdated" : "2026-06-16T08:05:04.381", "ingestTimestamp" : "2026-06-16T00:25:42.801", "mongoId" : "6a3074c8f292fd229c009499", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 112000, "salaryAnnualMax" : 168000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Data science", "Data engineering", "Machine learning", "Business intelligence", "Quantitative analysis", "Data modeling", "Statistical analysis", "Analytics engineering", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "SQL", "Python", "R", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure" ], "skillCount" : 43, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a307e9cf292fd229c050d79", "title" : "Director of Clinician Support & Success", "company" : "AnswersNow", "industry" : "Clinical", "salary" : { "min" : 117000.0, "max" : 136500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T10:46:50.188", "fingerprint" : "dc39b1869e804a128e26bfc9636455123f7f9c731f802e691b827b8ae81ac6dc", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/answersnow/93bfe821-f961-473e-bed6-668f50bdb78a/application", "externalId" : "93bfe821-f961-473e-bed6-668f50bdb78a", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Director", "technicalSkills" : "AI tools, AI-supported workflows, AI-driven automation, Administrative tools, AI-powered sentiment analysis", "professionalSkills" : [ "Clinician engagement strategy", "Operational efficiency", "Provider network management", "Performance optimization", "Professional development", "Provider relations" ], "hardSkillsList" : [ "Clinical operations", "Workflow optimization", "Training module creation", "Performance dashboard creation", "Capacity optimization", "Continuity of care", "Clinician support experience", "Burnout mitigation", "SOP standardization", "Documentation burden reduction", "Sentiment analysis", "Problem-solving", "Performance concerns resolution", "Clinical standards synchronization", "Provider competency frameworks" ], "hardSkills" : [ { "name" : "Clinical operations", "level" : "intermediate" }, { "name" : "Workflow optimization", "level" : "intermediate" }, { "name" : "Training module creation", "level" : "intermediate" }, { "name" : "Performance dashboard creation", "level" : "intermediate" }, { "name" : "Capacity optimization", "level" : "intermediate" }, { "name" : "Continuity of care", "level" : "intermediate" }, { "name" : "Clinician support experience", "level" : "intermediate" }, { "name" : "Burnout mitigation", "level" : "intermediate" }, { "name" : "SOP standardization", "level" : "intermediate" }, { "name" : "Documentation burden reduction", "level" : "intermediate" }, { "name" : "Sentiment analysis", "level" : "intermediate" }, { "name" : "Problem-solving", "level" : "intermediate" }, { "name" : "Performance concerns resolution", "level" : "intermediate" }, { "name" : "Clinical standards synchronization", "level" : "intermediate" }, { "name" : "Provider competency frameworks", "level" : "intermediate" } ], "majorSkills" : "Clinician support, Clinical operations, Provider network, Burnout mitigation", "majorSkillsList" : [ "Clinician support", "Clinical operations", "Provider network", "Burnout mitigation" ], "coreResponsibilities" : "Support clinician onboarding, Complete initial training, Complete ongoing training, Support timely licensure applications, Support accurate licensure approvals, Train clinicians on products, Train clinicians on tools, Train clinicians on technology, Serve as operational owner, Optimize clinician schedules, Optimize clinician capacity, Coordinate clinician coverage, Ensure clinicians use tools, Ensure clinicians use resources, Monitor clinician support experience, Improve clinician support experience, Define clinician engagement strategy, Define clinician retention strategy, Identify operational friction points, Mitigate organizational barriers, Establish Clinician Success Playbook, Standardize SOPs for support, Standardize SOPs for development, Standardize SOPs for performance, Leverage AI for automation, Reduce documentation burden, Maximize capacity for care, Harness AI for sentiment analysis, Monitor clinician morale, Intervene proactively, Provide targeted support, Act as senior escalation point, Resolve professional conflicts, Resolve performance concerns, Partner with clinical leadership, Synchronize support initiatives", "teamCollaboration" : "Cross-functional teams; Clinical leadership partnership", "domainKnowledge" : "Autism therapy; Virtual ABA therapy; Behavioral health operations; Digital health; Telehealth", "domainList" : [ "autism-therapy", "virtual-aba-therapy", "behavioral-health-operations", "digital-health", "telehealth" ], "domainSpecificKnowledge" : [ "Autism therapy", "Virtual ABA therapy", "Behavioral health operations", "Digital health", "Telehealth" ], "toolProficiency" : [ "AI tools", "AI-supported workflows", "AI-driven automation", "Administrative tools", "AI-powered sentiment analysis" ], "communicationSkills" : "Clear guidance; Supportive guidance", "documentationSkills" : "Documentation burden reduction", "problemSolvingSkills" : "Strategic problem-solving; Creative solutions; Problem-solving", "outcomesObjectives" : "Reduce documentation burden; Mitigate burnout; Support high quality care; Meet utilization goals; Drive provider satisfaction; Reduce turnover; Ensure clinical stability; Maximize capacity for care; Monitor clinician morale; Ensure synchronized initiatives", "qualificationsBasic" : "Bachelor's degree or equivalent, 3-5 years supporting clinicians, Behavioral health operations background, Designing, implementing, optimizing workflows, Leveraging AI tools for operations, Identify operational bottlenecks, Develop data-driven solutions, Creating standardized training modules, Creating clinical manuals, Creating performance dashboards, Translate technical/operational changes", "qualificationsPreferred" : "Digital health experience, Telehealth experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Director of Clinician Support & Success Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: AnswersNow is seeking an operational and clinically-minded Director of Clinician Support & Success to champion our provider network. In this role, you will define our end-to-end clinician engagement strategy, leveraging AI-driven tools to reduce documentation burdens, actively mitigate burnout, and support clinicians to provide high quality clinical care. We are looking for a strategic problem-solver who can seamlessly bridge clinician efficiency and success with operational efficiency—ensuring our providers are fully supported, trained, and optimized from day one. You will serve as the ultimate advocate for our clinicians, ensuring they have the resources, coverage, and frictionless technology needed to deliver life-changing care and meet utilization goals within a fast-paced environment. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - Education: Bachelor's degree or equivalent in education and experience - Experience: Minimum of 3-5 years of experience directly supporting clinicians within a digital health or telehealth environment. - Clinical Operations: Strong background in behavioral health operations (e.g., ABA, therapy, or related clinical services). Proven track record of designing, implementing, and optimizing complex clinical workflows to improve efficiency at scale. - AI Literacy: Practical experience leveraging AI tools to streamline operations. - Strategic Problem-Solver: Exceptional ability to identify operational bottlenecks and develop creative, data-driven solutions. - Training & Governance: Significant experience creating standardized training modules, clinical manuals, and performance dashboards. - Communication: Ability to translate technical or operational changes into clear, supportive guidance for clinical teams. What You’ll Do - Support clinician onboarding and completion of initial and ongoing training. - Support timely and accurate clinician licensure applications and approvals. - Ensure clinicians are trained on company products, tools, and technology, including AI-supported workflows. - Serve as the operational owner of clinician support across platform, portal, and technical questions. - Help optimize clinician schedules and capacity to support success and utilization. - Coordinate clinician coverage during time off to maintain continuity of care for clients. - Ensure clinicians are using available tools and resources to maximize clinical success. - Monitor and improve clinician support experience, including clinician NPS and related feedback trends. - Define the end-to-end clinician engagement and retention strategy to drive long-term provider satisfaction, reduce turnover, and ensure clinical stability for families. - Proactively identify and mitigate operational friction points or organizational barriers that contribute to clinician burnout or impede the delivery of high-quality care. - Establish the \"Clinician Success Playbook,\" standardizing SOPs for support, professional development, and performance optimization that can be scaled as the provider network grows. - Leverage AI-driven automation and administrative tools to reduce the \"documentation burden\" on clinicians, maximizing their capacity for direct client care. - Harness AI-powered sentiment analysis and feedback loops to monitor clinician morale in real-time, allowing for proactive leadership interventions and targeted support. - Act as the senior escalation point for complex provider relations issues, utilizing high-level coaching and creative problem-solving to resolve professional conflicts or performance concerns. - Partner with clinical leadership to ensure that all clinician support initiatives are synchronized with the organization's clinical standards and provider competency frameworks. What we Offer - $117,000 - $136,500 annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "Director of Clinician Support & Success at AnswersNow. Skills: Clinician support, Clinical operations, Provider network, Burnout mitigation. Support clinician onboarding. Complete initial training", "createdAt" : "2026-06-16T01:59:42.660", "lastUpdated" : "2026-06-16T10:46:50.188", "ingestTimestamp" : "2026-06-16T01:59:42.660", "mongoId" : "6a307e9cf292fd229c050d79", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 117000, "salaryAnnualMax" : 136500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Clinical operations", "Workflow optimization", "Training module creation", "Performance dashboard creation", "Capacity optimization", "Continuity of care", "Clinician support experience", "Burnout mitigation", "SOP standardization", "Documentation burden reduction", "Sentiment analysis", "Problem-solving", "Performance concerns resolution", "Clinical standards synchronization", "Provider competency frameworks", "Clinician support", "Provider network", "Clinician engagement strategy", "Operational efficiency", "Provider network management", "Performance optimization", "Professional development", "Provider relations", "Autism therapy", "Virtual ABA therapy", "Behavioral health operations", "Digital health", "Telehealth", "AI tools", "AI-supported workflows", "AI-driven automation", "Administrative tools", "AI-powered sentiment analysis" ], "skillCount" : 33, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3059c6f292fd229cf4ab6d", "title" : "Director of Clinician Support & Success", "company" : "AnswersNow", "industry" : "Clinical", "salary" : { "min" : 117000.0, "max" : 136500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T10:07:10.680", "fingerprint" : "02cab98fc194a1995dd915aa4b552e7e8312387e4f0ec407eacb9850c9cccd64", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/AnswersNow/93bfe821-f961-473e-bed6-668f50bdb78a/application", "externalId" : "93bfe821-f961-473e-bed6-668f50bdb78a", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Director", "technicalSkills" : "AI", "professionalSkills" : [ "Clinical operations", "Workflow optimization", "Performance dashboards", "Provider relations" ], "hardSkillsList" : [ "AI tool utilization", "Training module creation", "Performance metric tracking" ], "hardSkills" : [ { "name" : "AI tool utilization", "level" : "intermediate" }, { "name" : "Training module creation", "level" : "intermediate" }, { "name" : "Performance metric tracking", "level" : "intermediate" } ], "majorSkills" : "Clinician support, Clinical operations, Provider network management, Burnout mitigation", "majorSkillsList" : [ "Clinician support", "Clinical operations", "Provider network management", "Burnout mitigation" ], "coreResponsibilities" : "Support clinician onboarding, Complete initial training, Complete ongoing training, Support timely licensure applications, Support accurate licensure approvals, Train clinicians on products, Train clinicians on tools, Train clinicians on technology, Serve as operational owner, Optimize clinician schedules, Optimize clinician capacity, Coordinate clinician coverage, Ensure clinicians use tools, Ensure clinicians use resources, Monitor clinician support experience, Improve clinician support experience, Define clinician engagement strategy, Define clinician retention strategy, Identify operational friction points, Mitigate organizational barriers, Establish Clinician Success Playbook, Standardize SOPs for support, Standardize SOPs for development, Standardize SOPs for performance, Leverage AI for automation, Reduce documentation burden, Maximize capacity for care, Harness AI sentiment analysis, Monitor clinician morale, Act as senior escalation point, Resolve professional conflicts, Resolve performance concerns, Partner with clinical leadership, Synchronize support initiatives", "teamCollaboration" : "Cross-functional teams; Clinical leadership", "domainKnowledge" : "Behavioral health operations; Digital health; Telehealth; Autism therapy; ABA therapy", "domainList" : [ "behavioral-health-operations", "digital-health", "telehealth", "autism-therapy", "aba-therapy" ], "domainSpecificKnowledge" : [ "Behavioral health operations", "Digital health", "Telehealth", "Autism therapy", "ABA therapy" ], "toolProficiency" : [ "AI tools" ], "communicationSkills" : "Clear guidance", "documentationSkills" : "Clinical documentation", "problemSolvingSkills" : "Strategic problem-solving; Data-driven solutions; Creative problem-solving", "outcomesObjectives" : "Reduce documentation burden; Mitigate burnout; Support high quality care; Meet utilization goals; Drive provider satisfaction; Reduce turnover; Ensure clinical stability", "qualificationsBasic" : "Bachelor's degree or equivalent, 3-5 years supporting clinicians, Behavioral health operations background, Designing, implementing, optimizing workflows, Leveraging AI tools for operations, Identify operational bottlenecks, Develop data-driven solutions, Creating standardized training modules, Creating clinical manuals, Creating performance dashboards, Translate technical/operational changes", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Director of Clinician Support & Success Remote, Anywhere in the US About AnswersNow At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress. Our team operates fully remote—meaning you’ll have the flexibility to work from the comfort of home. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you! Why this role matters: AnswersNow is seeking an operational and clinically-minded Director of Clinician Support & Success to champion our provider network. In this role, you will define our end-to-end clinician engagement strategy, leveraging AI-driven tools to reduce documentation burdens, actively mitigate burnout, and support clinicians to provide high quality clinical care. We are looking for a strategic problem-solver who can seamlessly bridge clinician efficiency and success with operational efficiency—ensuring our providers are fully supported, trained, and optimized from day one. You will serve as the ultimate advocate for our clinicians, ensuring they have the resources, coverage, and frictionless technology needed to deliver life-changing care and meet utilization goals within a fast-paced environment. Job Details - W2 Employee - Full-Time - 100% Remote Job Requirements - Education: Bachelor's degree or equivalent in education and experience - Experience: Minimum of 3-5 years of experience directly supporting clinicians within a digital health or telehealth environment. - Clinical Operations: Strong background in behavioral health operations (e.g., ABA, therapy, or related clinical services). Proven track record of designing, implementing, and optimizing complex clinical workflows to improve efficiency at scale. - AI Literacy: Practical experience leveraging AI tools to streamline operations. - Strategic Problem-Solver: Exceptional ability to identify operational bottlenecks and develop creative, data-driven solutions. - Training & Governance: Significant experience creating standardized training modules, clinical manuals, and performance dashboards. - Communication: Ability to translate technical or operational changes into clear, supportive guidance for clinical teams. What You’ll Do - Support clinician onboarding and completion of initial and ongoing training. - Support timely and accurate clinician licensure applications and approvals. - Ensure clinicians are trained on company products, tools, and technology, including AI-supported workflows. - Serve as the operational owner of clinician support across platform, portal, and technical questions. - Help optimize clinician schedules and capacity to support success and utilization. - Coordinate clinician coverage during time off to maintain continuity of care for clients. - Ensure clinicians are using available tools and resources to maximize clinical success. - Monitor and improve clinician support experience, including clinician NPS and related feedback trends. - Define the end-to-end clinician engagement and retention strategy to drive long-term provider satisfaction, reduce turnover, and ensure clinical stability for families. - Proactively identify and mitigate operational friction points or organizational barriers that contribute to clinician burnout or impede the delivery of high-quality care. - Establish the \"Clinician Success Playbook,\" standardizing SOPs for support, professional development, and performance optimization that can be scaled as the provider network grows. - Leverage AI-driven automation and administrative tools to reduce the \"documentation burden\" on clinicians, maximizing their capacity for direct client care. - Harness AI-powered sentiment analysis and feedback loops to monitor clinician morale in real-time, allowing for proactive leadership interventions and targeted support. - Act as the senior escalation point for complex provider relations issues, utilizing high-level coaching and creative problem-solving to resolve professional conflicts or performance concerns. - Partner with clinical leadership to ensure that all clinician support initiatives are synchronized with the organization's clinical standards and provider competency frameworks. What we Offer - $117,000 - $136,500 annual salary - Fully remote – work from anywhere in the U.S. - Flexible hours with an async-friendly team culture More About AnswersNow AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to provide a fair and equitable experience for every candidate. If you require reasonable accommodations at any stage, we encourage you to reach out. We’re here to support! Learn more about us at getanswersnow.com http://getanswersnow.com.", "summaryDescription" : "Director of Clinician Support & Success at AnswersNow. Skills: Clinician support, Clinical operations, Provider network management, Burnout mitigation. Support clinician onboarding. Complete initial training", "createdAt" : "2026-06-16T00:24:09.594", "lastUpdated" : "2026-06-16T10:07:10.680", "ingestTimestamp" : "2026-06-16T00:24:09.594", "mongoId" : "6a3059c6f292fd229cf4ab6d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 117000, "salaryAnnualMax" : 136500, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "AI tool utilization", "Training module creation", "Performance metric tracking", "Clinician support", "Clinical operations", "Provider network management", "Burnout mitigation", "Workflow optimization", "Performance dashboards", "Provider relations", "Behavioral health operations", "Digital health", "Telehealth", "Autism therapy", "ABA therapy", "AI tools" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304fc6f292fd229cee9d4f", "title" : "Software Engineer in Data Management", "company" : "CERN", "industry" : "Research", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "CHF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Software Engineer in Data Management in Geneva, Switzerland, adjusted for the technology industry and CERN's size and prestige." }, "location" : "Geneva, GENEVA, CH", "locations" : [ "Geneva", "GENEVA", "CH" ], "timestamp" : "2026-06-16T07:31:43.693", "fingerprint" : "5f19fc4ef8ed656855792cd4f97a5c21f076b5ae4a813d7339536eb267cd1165", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CERN/744000132199460-software-engineer-in-data-management-ep-atl-co-2026-111-grap-", "externalId" : "744000132199460", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Geneva", "state" : "Geneva", "country" : "Switzerland", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "46.2017559,6.1466014" } ], "locationText" : "Geneva, Geneva, Switzerland", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Python, Distributed systems, Data-intensive applications, Computer networks, Database technologies, Software design, System architecture, CI/CD, Linux, Kubernetes", "professionalSkills" : [ "Software engineering", "Data management", "DevOps", "System operations" ], "hardSkillsList" : [ "Automated testing", "CI/CD pipelines" ], "hardSkills" : [ { "name" : "Automated testing", "level" : "intermediate" }, { "name" : "CI/CD pipelines", "level" : "intermediate" } ], "majorSkills" : "Data management, Distributed systems, Python, DevOps", "majorSkillsList" : [ "Data management", "Distributed systems", "Python", "DevOps" ], "coreResponsibilities" : "Evolve transfer engines of Rucio, Evolve policy engines of Rucio, Improve usability of Rucio, Improve scalability of Rucio, Improve performance of Rucio, Contribute to DevOps activities, Contribute to operational activities, Maintain core components of Rucio, Contribute to evolution of Rucio, Design Rucio components, Develop Rucio components, Design ATLAS-specific components, Develop ATLAS-specific components, Support operation of Rucio deployment, Collaborate with experts across CERN, Collaborate with ATLAS collaboration, Collaborate with Rucio community, Contribute to system evolution for HL-LHC", "teamCollaboration" : "International teams; Multidisciplinary teams; Distributed development teams; Scientific collaborations; Open-source community", "domainKnowledge" : "Scientific data management; Large-scale data processing; High-Luminosity LHC; Distributed data management", "domainList" : [ "scientific-data-management", "large-scale-data-processing", "high-luminosity-lhc", "distributed-data-management" ], "domainSpecificKnowledge" : [ "Scientific data management", "Large-scale data processing", "High-Luminosity LHC", "Distributed data management" ], "toolProficiency" : [ "Kubernetes" ], "continuousLearning" : "Language classes; On-the-job training; Formal training", "specialRequirements" : "Stand-by duty, Work during nights, Work during Sundays, Work during holidays", "qualificationsBasic" : "2 to 6 years post-graduation professional experience with Master's degree, No more than 3 years post-graduation professional experience with PhD, National of a CERN Member or Associate Member State, Never had a CERN fellow or graduate contract before, Software engineering experience for distributed systems, Software engineering experience for large-scale systems, Software engineering experience for data-intensive systems, Developing and maintaining production-grade software, Design and implementation of distributed services, Design and implementation of APIs, Design and implementation of data management systems at scale, Practical experience with DevOps practices, Experience operating production services in Linux, Experience supporting production services in Linux, Excellent proficiency in Python programming, Demonstrated knowledge of distributed systems, Demonstrated knowledge of data-intensive applications, Demonstrated knowledge of computer networks, Demonstrated knowledge of database technologies, Proven experience in software design, Proven experience in system architecture, Proven experience in CI/CD practices in production, Proficiency in Linux, Proficiency in Kubernetes-based environments", "qualificationsPreferred" : "Experience with containerised deployments, Experience with orchestration in production environments, Familiarity with scientific computing environments, Familiarity with large-scale data processing frameworks, Contribution to open-source software projects, Experience in collaborative distributed development environments", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We are offering a position within the ATLAS Experiment at CERN, contributing to the development and operation of Rucio, a widely used open-source scientific data management system supporting some of the largest scientific collaborations in the world. Experiments such as ATLAS, CMS, Belle II, SKA, DUNE, and others rely on Rucio to manage globally distributed data at the multi-exabyte scale. Rucio is developed across CERN's Research & Computing Sector within the EP-ATL-CO section, which focuses on extending, integrating, and operating the system in support of the ATLAS Experiment. You will join a team of software engineers and computing specialists working on distributed scientific data management. Your work will include contributing to the design and development of Rucio and ATLAS-specific components, supporting the operation of the Rucio deployment for the ATLAS Experiment, and collaborating closely with experts across CERN, the ATLAS collaboration, and the wider Rucio open-source community. You will also contribute to the evolution of the system to meet the data challenges of the High-Luminosity Large Hadron Collider (HL-LHC). Your responsibilities * Evolve the transfer and policy engines of Rucio to meet HL-LHC scale requirements. * Improve the usability, scalability, and performance of Rucio for the ATLAS Experiment. * Contribute to DevOps and operational activities for the ATLAS Rucio production deployment. * Help maintain core components of Rucio. * Contribute to the evolution of Rucio within the broader scientific data management community. Your profile * Proven experience in software engineering for distributed, large-scale, or data-intensive systems. * Strong track record of developing and maintaining production-grade software. * Experience in the design and implementation of distributed services, APIs, or data management systems at scale. * Practical experience with DevOps practices, including automated testing, CI/CD pipelines, and production service operations. * Experience operating or supporting production services in Linux-based environments. * Experience with containerised deployments and orchestration in production environments is highly desirable. * Familiarity with scientific computing environments and large-scale data processing frameworks is an advantage. * Contribution to open-source software projects or experience in collaborative distributed development environments is an asset. Skills * Excellent proficiency in Python programming. * Demonstrated knowledge of distributed systems, data-intensive applications, computer networks, and database technologies. * Proven experience in software design, system architecture, and CI/CD practices in production environments. * Proficiency in Linux and Kubernetes-based environments. * Strong communication skills and ability to collaborate effectively in international, multidisciplinary, and distributed development teams. * Spoken and written English, with a commitment to learn French. Eligibility criteria: * You are a national of a [CERN Member or Associate Member State](https://home.cern/about/member-states). * You have a professional background in Computer Science (or a related field) and have either: * a Master's degree with 2 to 6 years of post-graduation professional experience; * or a PhD with no more than 3 years of post-graduation professional experience. * You have never had a CERN fellow or graduate contract before. ## Additional Information Job closing date: 06.07.2026 at 23:59 CEST. Contract duration: 24 months, with a possible extension up to 36 months maximum. Working hours: 40 hours per week Job flexibility: Hybrid Target start date: 01-August-2026 This position involves: * Stand-by duty, when required by the needs of the Organization. * Work during nights, Sundays and official holidays, when required by the needs of the Organization. Job reference: EP-ATL-CO-2026-111-GRAP Field of work: Software Engineering and IT Benchmark job: 200020 - Computing Engineer Global Benefits * A monthly stipend between 6372-7004 Swiss Francs per month (tax free) depending on your degree. * 30 days of paid leave per year plus 2 weeks annual closure. * Coverage by CERN’s comprehensive health insurance scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund. * Family, child and infant monthly allowances depending on your individual circumstances. * A relocation package (installation grant and travel expenses) depending on your individual circumstances. * Possibility to extend your contract up to 36 months. * On-the-job and formal training including language classes. Overview of CERN - Discover a world where the impossible is made possible! At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology. Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields. Together, we foster an environment where innovation and collaboration thrive. Every day, we face exciting new challenges and opportunities to contribute to cutting-edge research that shapes our understanding of the universe. We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose. Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success. If you are ready to be part of a dynamic, inclusive community pushing the boundaries of knowledge, CERN is the place where your curiosity and skills can thrive. Be part of our mission to uncover what lies at the heart of the universe! TAKE PART! More information about us, here:[careers.cern](https://careers.cern/)", "summaryDescription" : "Software Engineer in Data Management at CERN. Skills: Data management, Distributed systems, Python, DevOps. Evolve transfer engines of Rucio. Evolve policy engines of Rucio", "postedDate" : "2026-06-15T13:32:40.000", "createdAt" : "2026-06-15T21:41:36.246", "lastUpdated" : "2026-06-16T07:31:43.693", "ingestTimestamp" : "2026-06-15T21:41:36.246", "mongoId" : "6a304fc6f292fd229cee9d4f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Automated testing", "CI/CD pipelines", "Data management", "Distributed systems", "Python", "DevOps", "Software engineering", "System operations", "Scientific data management", "Large-scale data processing", "High-Luminosity LHC", "Distributed data management", "Kubernetes" ], "skillCount" : 13, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305054f292fd229ceef015", "title" : "Software Engineer in Data Management", "company" : "CERN", "industry" : "Research", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "CHF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Software Engineer in Data Management in Geneva, Switzerland, adjusted for the technology industry and CERN's size and reputation." }, "location" : "Geneva, GENEVA, CH", "locations" : [ "Geneva", "GENEVA", "CH" ], "timestamp" : "2026-06-16T08:28:05.405", "fingerprint" : "f4a1c348004775b52cea238332331c487cd8d8420f2c3c82ae45af3143ebc3dc", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CERN/744000132199460-software-engineer-in-data-management-ep-atl-co-2026-111-grap-", "externalId" : "744000132199460", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Geneva", "state" : "Geneva", "country" : "Switzerland", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "46.2017559,6.1466014" } ], "locationText" : "Geneva, Geneva, Switzerland", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Python, Linux, Kubernetes", "professionalSkills" : [ "System design", "System architecture", "DevOps practices", "Automated testing", "CI/CD pipelines", "Production service operations" ], "hardSkillsList" : [ "Data management", "Distributed systems", "Large-scale systems", "Data-intensive systems", "Production software", "Distributed services", "APIs", "Database technologies", "Software design", "System architecture", "CI/CD practices", "Containerised deployments", "Orchestration" ], "hardSkills" : [ { "name" : "Data management", "level" : "intermediate" }, { "name" : "Distributed systems", "level" : "intermediate" }, { "name" : "Large-scale systems", "level" : "intermediate" }, { "name" : "Data-intensive systems", "level" : "intermediate" }, { "name" : "Production software", "level" : "intermediate" }, { "name" : "Distributed services", "level" : "intermediate" }, { "name" : "APIs", "level" : "intermediate" }, { "name" : "Database technologies", "level" : "intermediate" }, { "name" : "Software design", "level" : "intermediate" }, { "name" : "System architecture", "level" : "intermediate" }, { "name" : "CI/CD practices", "level" : "intermediate" }, { "name" : "Containerised deployments", "level" : "intermediate" }, { "name" : "Orchestration", "level" : "intermediate" } ], "majorSkills" : "Data management, Distributed systems, Python, DevOps", "majorSkillsList" : [ "Data management", "Distributed systems", "Python", "DevOps" ], "coreResponsibilities" : "Evolve transfer engines of Rucio, Evolve policy engines of Rucio, Improve usability of Rucio, Improve scalability of Rucio, Improve performance of Rucio, Contribute to DevOps activities, Contribute to operational activities, Maintain core components of Rucio, Contribute to evolution of Rucio", "teamCollaboration" : "International teams; Multidisciplinary teams; Distributed development teams; Open-source community", "domainKnowledge" : "Scientific data management; Large-scale data processing; Distributed systems; Data-intensive applications; Cloud-native architecture", "domainList" : [ "scientific-data-management", "large-scale-data-processing", "distributed-systems", "data-intensive-applications", "cloud-native-architecture" ], "domainSpecificKnowledge" : [ "Scientific data management", "Large-scale data processing", "Distributed systems", "Data-intensive applications", "Cloud-native architecture" ], "toolProficiency" : [ "Kubernetes" ], "continuousLearning" : "Language classes; On-the-job training; Formal training", "specialRequirements" : "Stand-by duty, Work during nights, Work during Sundays, Work during holidays", "qualificationsBasic" : "2 to 6 years post-graduation professional experience with Master's degree, No more than 3 years post-graduation professional experience with PhD, National of a CERN Member or Associate Member State, Never had a CERN fellow or graduate contract before, Software engineering experience for distributed systems, Software engineering experience for large-scale systems, Software engineering experience for data-intensive systems, Developing and maintaining production-grade software, Design and implementation of distributed services, Design and implementation of APIs, Design and implementation of data management systems at scale, Practical experience with DevOps practices, Experience operating production services in Linux, Experience supporting production services in Linux, Excellent proficiency in Python programming, Demonstrated knowledge of distributed systems, Demonstrated knowledge of data-intensive applications, Demonstrated knowledge of computer networks, Demonstrated knowledge of database technologies, Proven experience in software design, Proven experience in system architecture, Proven experience in CI/CD practices in production", "qualificationsPreferred" : "Experience with containerised deployments, Experience with orchestration in production environments, Familiarity with scientific computing environments, Familiarity with large-scale data processing frameworks, Contribution to open-source software projects, Experience in collaborative distributed development environments", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We are offering a position within the ATLAS Experiment at CERN, contributing to the development and operation of Rucio, a widely used open-source scientific data management system supporting some of the largest scientific collaborations in the world. Experiments such as ATLAS, CMS, Belle II, SKA, DUNE, and others rely on Rucio to manage globally distributed data at the multi-exabyte scale. Rucio is developed across CERN's Research & Computing Sector within the EP-ATL-CO section, which focuses on extending, integrating, and operating the system in support of the ATLAS Experiment. You will join a team of software engineers and computing specialists working on distributed scientific data management. Your work will include contributing to the design and development of Rucio and ATLAS-specific components, supporting the operation of the Rucio deployment for the ATLAS Experiment, and collaborating closely with experts across CERN, the ATLAS collaboration, and the wider Rucio open-source community. You will also contribute to the evolution of the system to meet the data challenges of the High-Luminosity Large Hadron Collider (HL-LHC). Your responsibilities * Evolve the transfer and policy engines of Rucio to meet HL-LHC scale requirements. * Improve the usability, scalability, and performance of Rucio for the ATLAS Experiment. * Contribute to DevOps and operational activities for the ATLAS Rucio production deployment. * Help maintain core components of Rucio. * Contribute to the evolution of Rucio within the broader scientific data management community. Your profile * Proven experience in software engineering for distributed, large-scale, or data-intensive systems. * Strong track record of developing and maintaining production-grade software. * Experience in the design and implementation of distributed services, APIs, or data management systems at scale. * Practical experience with DevOps practices, including automated testing, CI/CD pipelines, and production service operations. * Experience operating or supporting production services in Linux-based environments. * Experience with containerised deployments and orchestration in production environments is highly desirable. * Familiarity with scientific computing environments and large-scale data processing frameworks is an advantage. * Contribution to open-source software projects or experience in collaborative distributed development environments is an asset. Skills * Excellent proficiency in Python programming. * Demonstrated knowledge of distributed systems, data-intensive applications, computer networks, and database technologies. * Proven experience in software design, system architecture, and CI/CD practices in production environments. * Proficiency in Linux and Kubernetes-based environments. * Strong communication skills and ability to collaborate effectively in international, multidisciplinary, and distributed development teams. * Spoken and written English, with a commitment to learn French. Eligibility criteria: * You are a national of a [CERN Member or Associate Member State](https://home.cern/about/member-states). * You have a professional background in Computer Science (or a related field) and have either: * a Master's degree with 2 to 6 years of post-graduation professional experience; * or a PhD with no more than 3 years of post-graduation professional experience. * You have never had a CERN fellow or graduate contract before. ## Additional Information Job closing date: 06.07.2026 at 23:59 CEST. Contract duration: 24 months, with a possible extension up to 36 months maximum. Working hours: 40 hours per week Job flexibility: Hybrid Target start date: 01-August-2026 This position involves: * Stand-by duty, when required by the needs of the Organization. * Work during nights, Sundays and official holidays, when required by the needs of the Organization. Job reference: EP-ATL-CO-2026-111-GRAP Field of work: Software Engineering and IT Benchmark job: 200020 - Computing Engineer Global Benefits * A monthly stipend between 6372-7004 Swiss Francs per month (tax free) depending on your degree. * 30 days of paid leave per year plus 2 weeks annual closure. * Coverage by CERN’s comprehensive health insurance scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund. * Family, child and infant monthly allowances depending on your individual circumstances. * A relocation package (installation grant and travel expenses) depending on your individual circumstances. * Possibility to extend your contract up to 36 months. * On-the-job and formal training including language classes. Overview of CERN - Discover a world where the impossible is made possible! At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology. Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields. Together, we foster an environment where innovation and collaboration thrive. Every day, we face exciting new challenges and opportunities to contribute to cutting-edge research that shapes our understanding of the universe. We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose. Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success. If you are ready to be part of a dynamic, inclusive community pushing the boundaries of knowledge, CERN is the place where your curiosity and skills can thrive. Be part of our mission to uncover what lies at the heart of the universe! TAKE PART! More information about us, here:[careers.cern](https://careers.cern/)", "summaryDescription" : "Software Engineer in Data Management at CERN. Skills: Data management, Distributed systems, Python, DevOps. Evolve transfer engines of Rucio. Evolve policy engines of Rucio", "postedDate" : "2026-06-15T13:32:40.000", "createdAt" : "2026-06-15T21:35:09.840", "lastUpdated" : "2026-06-16T08:28:05.405", "ingestTimestamp" : "2026-06-15T21:35:09.840", "mongoId" : "6a305054f292fd229ceef015", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Data management", "Distributed systems", "Large-scale systems", "Data-intensive systems", "Production software", "Distributed services", "APIs", "Database technologies", "Software design", "System architecture", "CI/CD practices", "Containerised deployments", "Orchestration", "Python", "DevOps", "System design", "DevOps practices", "Automated testing", "CI/CD pipelines", "Production service operations", "Scientific data management", "Large-scale data processing", "Data-intensive applications", "Cloud-native architecture", "Kubernetes" ], "skillCount" : 25, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b9c74d8ee00a091380d", "title" : "Data Collection Engineer", "company" : "SQUAD", "industry" : "Technology", "salary" : { "min" : 720000.0, "max" : 1200000.0, "currency" : "UAH", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Data Collection Engineer in Kyiv, Ukraine, adjusted for the Technology industry and contract employment type." }, "location" : "Kyiv", "locations" : [ "Kyiv" ], "timestamp" : "2026-06-15T10:14:34.652", "fingerprint" : "1bba85c6719e98cca246d68a8451251c7f8d5847277d7446f62ac9bf00314761", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://squad.tech/careers/?gh_jid=7496137", "externalId" : "7496137", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kyiv", "country" : "Ukraine", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.4500336,30.5241361" } ], "locationText" : "Kyiv, Ukraine", "employmentType" : "CONTRACT", "technicalSkills" : "Firmware flashing, Network setup, Sensor calibration, Wi-Fi configuration", "professionalSkills" : [ "Technical Quality Assurance", "Field production", "Problem-solving", "Technical solutions" ], "hardSkillsList" : [ "Device configuration", "Data collection sessions", "Troubleshooting", "Automation" ], "hardSkills" : [ { "name" : "Device configuration", "level" : "intermediate" }, { "name" : "Data collection sessions", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" } ], "majorSkills" : "Data Collection, Smart Home Devices, Field Operations", "majorSkillsList" : [ "Data Collection", "Smart Home Devices", "Field Operations" ], "coreResponsibilities" : "Set up and configure devices, Execute and monitor data collection, Ensure data quality and compliance, Prepare field locations, Optimize device placement, Coordinate third-party providers, Perform HW/FW/network troubleshooting, Mitigate operational risks, Document results and issues, Drive improvements in efficiency", "teamCollaboration" : "Cross-functional teams; Project Coordinators", "domainKnowledge" : "Smart home devices; Home automation; Security devices; Video technologies; Local networks", "domainList" : [ "smart-home-devices", "home-automation", "security-devices", "video-technologies", "local-networks" ], "domainSpecificKnowledge" : [ "Smart home devices", "Home automation", "Security devices", "Video technologies", "Local networks" ], "toolProficiency" : [ "Confluence" ], "communicationSkills" : "Clear communication", "documentationSkills" : "Document results", "continuousLearning" : "Corporate courses; Knowledge hubs; English classes; Educational leaves", "problemSolvingSkills" : "Problem-solver; Troubleshooting", "specialRequirements" : "Work evening hours", "qualificationsBasic" : "Experience with Smart Home devices, Solid understanding of network setup, Hands-on experience with technical equipment, Confident use of Google Workspace, Teamwork and cross-functional collaboration, High adaptability to changing environments, Clear and effective communication, Excellent time management, Self-organization and multitasking, Good written and spoken English", "qualificationsPreferred" : "Quality Assurance experience, Working knowledge of UNIX/Linux, Command-line basics", "workSiteFlexibility" : "Onsite", "rawDescription" : "Team Summary We are a Data Collection team focused on improving smart home devices and features through high-quality data. The data we collect supports machine learning training, evaluation, testing, and performance benchmarking, helping teams develop new capabilities and improve detection quality for customers. We recreate real-world scenarios and edge cases in various indoor and outdoor environments using both production and pre-release devices. We also perform comparative analysis of device motion detection performance across different generations, generating insights that help determine device readiness for mass production. Job Summary We are looking for a Data Collection Engineer to join our team. In this role, you will deep-dive into the specifics of smart home device functionality and collaborate with cross-functional teams to influence device/feature performance/detection quality improvement. This role offers an opportunity to work at the intersection of two fields: Technical Quality Assurance and field production (similar to debugging and shooting on a cinema set). The ideal candidate is a proactive problem-solver, creative in finding technical solutions, and resilient to changing external factors. Responsibilities and Duties Set up and configure data collection devices on-site, including firmware flashing, network setup, and sensor calibration Execute and monitor multi-device data collection sessions at remote locations according to defined scenarios, ensuring data quality and compliance in real time Independently prepare field locations, including device placement and field-of-view optimization based on environmental conditions Coordinate third-party providers (vehicles, locations, actors, pets) to ensure correct execution of scenarios Perform HW/FW/network troubleshooting during collection with remote technical support when needed Mitigate on-site operational risks and align with Project Coordinators on resource constraints Document results, issues, and field observations, and drive improvements in data collection efficiency and automation Qualifications and Skills Experience working with Smart Home, home automation, security devices, or video technologies Solid understanding of network setup, Wi-Fi configuration, and basic troubleshooting (routers, access points, local networks) Hands-on experience with technical equipment, tools, hardware installations, or field operations Confident use of Google Workspace and Confluence Strong teamwork, cross-functional collaboration, and high adaptability to changing environments Clear and effective communication Excellent time management, self-organization, and multitasking skills Good written and spoken English. Nice to have Quality Assurance experience (hardware or software testing) Working knowledge of UNIX/Linux environments and command-line basics Flexibility to work evening hours if requested by project specifics. We offer multiple benefits that include The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member. Competitive compensation and perks. Annual performance review. Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company. Gig-contract. 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation. Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves. Medical insurance is provided from day one. Sick leaves and medical leaves are available. Free meals, fruits, and snacks when working in the office.", "summaryDescription" : "Data Collection Engineer at SQUAD. Skills: Data Collection, Smart Home Devices, Field Operations. Set up and configure devices. 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"6a305d27f292fd229cf64c9e", "title" : "Vice President of Clinical Development", "industry" : "Healthcare", "salary" : { "min" : 275000.0, "max" : 450000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a VP of Clinical Development in Pittsburgh, adjusted for executive seniority in the biotech industry." }, "location" : "Pittsburgh, PA", "locations" : [ "Pittsburgh, PA" ], "timestamp" : "2026-06-16T07:01:14.752", "fingerprint" : "ad65e9588977d6a9dc5f63eafbad892c8a84342d1ab2e061f6f61d163680e7c5", "source" : "jazzhr", "language" : "en", "externalId" : "lSoYIfMqhm", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pittsburgh", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.4406968,-80.0025666" } ], "locationText" : "Pittsburgh, Pennsylvania, United States", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : 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This person will bring together support teams, workflows, and tooling into a focused operating model that helps customers succeed, improves the product, and unlocks growth. This is a hands-on leadership role for someone who can build the support machine, not just run the queue. You will own the team, the systems, the feedback loops, and the AI tools that help Perplexity deliver great support without scaling headcount linearly. RESPONSIBILITIES - Lead Perplexity’s support function across Enterprise and consumer customers. - Build one operating model for queues, coverage, escalations, SLAs, QA, reporting, and team performance. - Coach and develop a distributed team with a high bar for customer empathy, technical judgment, speed, and written communication. - Own support AI tooling, including support bot agents, AI-assisted triage, routing, knowledge retrieval, and agent workflows. - Partner with Sales, Customer Success, Product, Engineering, and RevOps to turn customer pain and ticket trends into better product and customer experiences. - Improve high-touch Enterprise support while scaling high-volume consumer support through better tooling, documentation, and automation. - Hire thoughtfully as the business grows, balancing team growth with process, product, and AI leverage. - Serve as an escalation leader for complex, high-priority, or ambiguous customer issues. 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Improve CSAT; Improve time-to-resolution; Improve first-response time; Improve contact rate; Drive change for end customers; Faster resolution; Higher satisfaction", "qualificationsBasic" : "5+ years customer support, 3+ years leading support teams, Experience supporting multiple customer types, Experience implementing support platform, Experience leading strategic projects, Written and verbal communication skills", "qualificationsPreferred" : "Experience at high-growth startup, Intercom / Fin experience preferred, Experience in PropTech, Experience in fintech, Experience in regulated consumer environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT THE JOB OUR MISSION Boom https://www.boompay.app/ is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including applicant underwriting, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Boom is led by second-time founder Rob Whiting https://www.linkedin.com/in/robwhiting/ (ex-BCG, Rubicon). It’s backed by investors such as Starting Line https://www.startingline.vc/, Clocktower Ventures https://www.clocktowerventures.com/, Mischief VC https://www.mischief.xyz/ (CEO of Plaid Zach Perret’s fund), Gilgamesh Ventures https://www.gilgameshvc.com/ (Petal co-founders), and angels such as William Hockey (CEO of Column, founder/former CTO of Plaid) and Harry Stebbings. Boom has been profiled by Inman https://www.inman.com/2023/10/30/new-boom-api-to-scale-reporting-of-tenant-payments-to-credit-bureaus/, Business Insider https://www.businessinsider.com/boom-pitch-deck-fintech-credit-builder-seed-2023-6, HousingWire https://www.housingwire.com/articles/rent-reporting-platform-boom-raises-4-5m-in-seed-round/, and more. OPPORTUNITY The Director of Support is the US point person for Boom’s support function and the leader responsible for evolving how Boom shows up for every customer it serves – applicants, renters, and property managers. You’ll own the strategy, the metrics, and the day-to-day execution of a function that touches every product (BoomScreen, BoomReport, the Boom App, and the Boom Platform) and every customer segment. You’ll lead a US-based support team, serve as the escalation point for our offshore operations team in the Philippines, and partner closely with Customer Success, Product, and Engineering to turn support from a cost center into a competitive advantage. WHAT YOU’LL DO - Lead the support team. Serve as the US point person for the existing support team of ~25. This includes setting priorities, coaching the team, onboarding new talent, and raising the bar on quality and speed to provide strong customer service. Additionally, manage internal training for new and existing products. - Serve as the escalation point for customer issues. Roll up sleeves and work daily alongside Boom’s offshore operations team in the Philippines to manage support Jira tickets, handle complex customer inquiries, unblock issues, execute save strategies, handle technical issues, and maintain 24/7 coverage. - Own the customer experience and channels across segments. Manage and evolve how support is delivered to applicants, renters, and B2B (property managers) customers, recognizing each segment has different needs, expectations, and SLAs. - Own the metrics. Monitor and continuously improve SLAs, CSAT, time-to-resolution, first-response time, contact rate, and other key support metrics. Manage and report out on priority metrics using Boom’s support dashboard and use them to drive change for the end customers. - Rethink how Boom provides support. Bring a point of view on what world-class support looks like in 2026 (e.g. improve existing AI-assisted resolution, build proactive support, in-product help, and execute a tiered escalation model for cross-team support. - Run the help center. Keep Boom’s help center current, comprehensive, and digestible. Identify and launch new support channels and formats that drive faster resolution and higher satisfaction. - Be the voice of the customer. Understand the top support issues and topics across products and segments, and translate them into priorities and tickets for Product and Engineering to improve the product. - Partner with Customer Success. Support the CS team on client onboarding and ongoing support to ensure onboarding and ongoing support transitions feel a unified Boom experience. - Lead strategic projects. Own the major initiatives in the support domain: implementing new platforms and tooling, running vendor assessments, and standing up support for new Boom products as they launch. WHAT YOU’LL NEED - Minimum 5+ years in customer support, with 3+ years leading and managing support teams, ideally including offshore or globally distributed teams - Track record of owning and improving the full set of support metrics (SLA, CSAT, time-to-resolution, handling time) - Experience supporting multiple customer types (consumer and B2B) is strongly preferred - Experience at at high-growth startup is preferred, with emphasis on experience in the Customer Support / Customer Operations / Technical Support domains - Hands-on experience implementing and/ or managing a modern support platform (Multi-channel, including help center / KB platforms such as Intercom, Zendesk, Hubspot, Pylon, or similar). Intercom / Fin experience is preferred - Experience leading strategic projects (This role with include implementing support ticketing, AI-assisted support, and further building out customer support analytics) - Strong written and verbal communication; able to translate customer needs into clear Jira tickets and handle customer escalations and inquiries directly - Schedule flexibility to handle escalations as needed, given Boom provides 24/7 support - Experience in PropTech, fintech, or a regulated consumer environment is a plus - Based in (or willing to relocate to) Austin, TX; Boom is an in-office company BENEFITS OF WORKING AT BOOM - Competitive salary with stock options - Full healthcare coverage (health, dental, vision) including 50% coverage for dependents - 15 days of Paid Time Off (PTO) per year + 3 sick days + all US federal holidays (11 in total) (note: we think unlimited PTO is BS and causes some employees to feel guilty when they take it) - Company-issued laptop/MacBook - Company-sponsored training & development - Regular off-sites, retreats, and other company-sponsored events and travel opportunities", "summaryDescription" : "Director of Support at Boom. Skills: Customer support leadership, Support operations management, Customer experience strategy, Customer advocacy. Lead support team. Set priorities", "createdAt" : "2026-06-13T21:32:35.308", "lastUpdated" : "2026-06-15T03:22:49.590", "ingestTimestamp" : "2026-06-13T21:32:35.308", "mongoId" : "6a2c9fe674d8ee00a09a0cbf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Support metrics monitoring", "SLA management", "CSAT management", "Time-to-resolution management", "First-response time management", "Contact rate management", "Leadership", "Customer support leadership", "Support operations management", "Customer experience strategy", "Customer advocacy", "Customer service", "Customer retention", "Customer satisfaction", "Value realization", "Applicant underwriting", "Rent payment reporting", "Rent reporting", "Product integrations", "Customer relationships", "Support strategy", "Support metrics", "Support execution", "Customer experience", "Customer segments", "Product development", "Engineering improvements", "Client onboarding", "Vendor assessments", "Strategic projects", "PropTech", "FinTech", "Regulated consumer environment", "Jira", "Intercom", "Zendesk", "Hubspot", "Pylon" ], "skillCount" : 38, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305118f292fd229cef9711", "title" : "Clinical Programs Director, Data Intelligence", "industry" : "Product", "salary" : { "min" : 175000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T11:52:14.797", "fingerprint" : "e33ec02dc306f18ef35f2800aaeabbc1ab2cc2d5dd65faf5a060d2526659bb63", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/9506cdcc-b80f-45b9-8ff5-c7aeb9954842/apply", "externalId" : "9506cdcc-b80f-45b9-8ff5-c7aeb9954842", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceLevel" : "Director", "technicalSkills" : "Salesforce, CRM Analytics, Tableau CRM, Einstein, SQL, AI, ML", "professionalSkills" : [ "Roadmap development", "Solution lifecycle management", "Data integration", "Reporting systems", "Decision support", "Stakeholder management", "Strategic operations", "Hands-on optimization" ], "hardSkillsList" : [ "Analytics strategy", "AI/ML application", "Data integration", "Reporting", "Decision support" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Analytics strategy", "level" : "intermediate" }, { "name" : "AI/ML application", "level" : "intermediate" }, { "name" : "Data integration", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Decision support", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Data Intelligence, CRM Analytics, AI/ML", "majorSkillsList" : [ "Data Intelligence", "CRM Analytics", "AI/ML" ], "coreResponsibilities" : "Lead the CRM analytics roadmap, Ensure alignment with clinical program strategy, Integrate Salesforce with external datasets, Design AI-driven tools, Implement AI-driven analytics solutions, Enhance molecule tracking, Enhance lifecycle visibility, Enhance workflow automation, Oversee solution lifecycle, Design data intelligence platforms, Develop data intelligence platforms, Test data intelligence platforms, Deploy data intelligence platforms, Optimize data intelligence platforms, Serve as liaison with external partners, Ensure successful delivery of integrated solutions, Deliver monthly performance reporting, Deliver policy deployment reporting, Translate complex data into actionable insights, Drive continuous improvement in data-driven workflows, Enhance efficiency, Enhance operational performance, Enhance specification win outcomes, Partner with cross-functional teams, Ensure alignment of data strategy with business objectives", "teamCollaboration" : "Cross-functional teams; Clinical teams; Commercial teams; Technical functions; Global organizations; Matrixed organizations", "projectManagementSkills" : [ "Roadmap development", "Solution lifecycle management" ], "domainKnowledge" : "Biotherapeutic development; Molecule lifecycle processes; Clinical program management; Clinical databases; GlobalData platforms", "domainList" : [ "biotherapeutic-development", "molecule-lifecycle-processes", "clinical-program-management", "clinical-databases", "globaldata-platforms" ], "domainSpecificKnowledge" : [ "Biotherapeutic development", "Molecule lifecycle processes", "Clinical program management", "Clinical databases", "GlobalData platforms" ], "toolProficiency" : [ "Salesforce", "CRM Analytics", "Tableau CRM", "Einstein" ], "communicationSkills" : "Actionable insights reporting; Leadership decision-making", "innovationCreativity" : "AI-driven tools; AI-driven analytics solutions", "problemSolvingSkills" : "Data translation; Workflow enhancement", "specialRequirements" : "25% travel", "outcomesObjectives" : "Enhance molecule tracking; Enhance lifecycle visibility; Enhance workflow automation; Enhance efficiency; Enhance operational performance; Enhance specification win outcomes", "qualificationsBasic" : "Bachelor’s degree in a scientific, technical, or related field, Experience with Salesforce, Experience with CRM Analytics (Tableau CRM/Einstein), Experience with SQL, Experience with modern data platforms and tools, Demonstrated ability to design and execute large-scale CRM and analytics strategies, Experience applying AI/ML tools, Experience translating AI/ML outputs into actionable business and clinical insights, Understanding of data integration, Understanding of reporting systems, Understanding of analytics-driven decision support in complex environments, Excellent stakeholder management skills, Excellent communication skills, Excellent collaboration skills, Ability to operate both strategically and hands-on, Proven ability to lead cross-functional digital or analytics initiatives with measurable business impact", "qualificationsPreferred" : "Master’s degree preferred, Experience in biotherapeutic development, Experience in molecule lifecycle processes, Experience in clinical program management, Familiarity with external data sources, Familiarity with clinical databases, Familiarity with platforms like GlobalData", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Lead the CRM analytics roadmap for Design In initiatives, ensuring alignment with clinical program strategy and integration of Salesforce with external molecule and clinical datasets. Design and implement AI-driven tools and analytics solutions that enhance molecule tracking, lifecycle visibility, and workflow automation. Oversee the full solution lifecycle, including design, development, testing, deployment, and optimization of scalable data intelligence platforms. Serve as the primary liaison with external analytics, data, and technology partners to ensure successful delivery of integrated solutions. Deliver monthly performance and policy deployment reporting, translating complex data into actionable insights for leadership decision-making. Drive continuous improvement in data-driven workflows to enhance efficiency, operational performance, and specification win outcomes. Partner with cross-functional teams across clinical, commercial, and technical functions to ensure alignment of data strategy with business objectives. Requirements: Bachelor’s degree in a scientific, technical, or related field; Master’s degree preferred. Strong experience with Salesforce, CRM Analytics (Tableau CRM/Einstein), SQL, and modern data platforms and tools. Demonstrated ability to design and execute large-scale CRM and analytics strategies supporting complex workflows and automation. Experience applying AI/ML tools and translating outputs into actionable business and clinical insights. Strong understanding of data integration, reporting systems, and analytics-driven decision support in complex environments. Excellent stakeholder management, communication, and collaboration skills across global, matrixed organizations. Ability to operate both strategically and hands-on, building and optimizing data solutions directly when needed. Experience in biotherapeutic development, molecule lifecycle processes, or clinical program management is a strong plus. Familiarity with external data sources such as clinical databases or platforms like GlobalData is highly valued. Proven ability to lead cross-functional digital or analytics initiatives with measurable business impact. Willingness to travel approximately 25% across global regions (EMEA, USCAN, APAC). Benefits: Annual salary range of $175,000 – $195,000 with eligibility for bonus and incentive compensation. Comprehensive benefits package including medical, dental, and vision insurance. 401(k) retirement savings plan for eligible employees. Paid time off and flexible remote work arrangements for eligible roles. Performance-based bonus and incentive compensation opportunities. Opportunity to shape advanced clinical data intelligence systems with global impact. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Clinical Programs Director, Data Intelligence. Skills: Data Intelligence, CRM Analytics, AI/ML. Lead the CRM analytics roadmap. Ensure alignment with clinical program strategy", "postedDate" : "2026-06-15T10:56:47.521", "createdAt" : "2026-06-15T10:56:47.521", "lastUpdated" : "2026-06-16T11:52:14.797", "ingestTimestamp" : "2026-06-16T03:21:01.829", "mongoId" : "6a305118f292fd229cef9711", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 195000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Analytics strategy", "AI/ML application", "Data integration", "Reporting", "Decision support", "Leadership", "Data Intelligence", "CRM Analytics", "AI/ML", "Roadmap development", "Solution lifecycle management", "Reporting systems", "Stakeholder management", "Strategic operations", "Hands-on optimization", "Biotherapeutic development", "Molecule lifecycle processes", "Clinical program management", "Clinical databases", "GlobalData platforms", "Salesforce", "Tableau CRM", "Einstein" ], "skillCount" : 23, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cd30974d8ee00a0a35829", "title" : "Healthcare Virtual Assistant - Prior Authorization Support", "company" : "Winning Assistants", "industry" : "Hospital & Health Care", "salary" : { "min" : 5.0, "max" : 6.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "certifications" : [ "HIPAA certification", "Cybersecurity certification" ], "timestamp" : "2026-06-15T03:27:08.520", "fingerprint" : "ffe5f95c1e78724869155efea22abecceb525e50d276137c768ae5e3ab94ef97", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/324FB4E992/apply", "externalId" : "324FB4E992", "industryFunction" : { }, "locationPoint" : "12.8797,121.774", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "PART_TIME", "technicalSkills" : "EHR systems", "professionalSkills" : [ "Clinical administrative tasks", "Documentation support", "Prior authorization workflows", "Coding support", "Documentation organization", "Referrals", "Laboratory support", "Patient records management", "General administrative support" ], "hardSkillsList" : [ "Medical documentation", "Prior authorization", "Specialist referral coordination", "Laboratory results input", "Patient chart organization" ], "hardSkills" : [ { "name" : "Medical documentation", "level" : "intermediate" }, { "name" : "Prior authorization", "level" : "intermediate" }, { "name" : "Specialist referral coordination", "level" : "intermediate" }, { "name" : "Laboratory results input", "level" : "intermediate" }, { "name" : "Patient chart organization", "level" : "intermediate" } ], "majorSkills" : "Prior authorization, Medical documentation, Clinical support", "majorSkillsList" : [ "Prior authorization", "Medical documentation", "Clinical support" ], "coreResponsibilities" : "Assist with coding patient visits, Organize clinical documentation, Support clinical documentation, Review documentation for accuracy, Review documentation for completeness, Submit prior authorization requests, Track authorization status, Track documentation requirements, Send specialist referrals, Coordinate referral documentation, Locate appropriate specialist providers, Review laboratory results, Input laboratory results, Maintain clinical documentation, Maintain patient records, Organize patient charts, Provide general administrative support, Identify claim issues, Flag claim issues, Flag claim denials, Make phone calls for referrals, Make phone calls for coordination", "teamCollaboration" : "Work with medical provider; Coordinate with insurance providers; Coordinate with healthcare offices", "domainKnowledge" : "Healthcare workflow; Patient visits; Referrals; Authorization workflows; Medical billing concepts; Medical coding concepts; Sensitive patient information; Claim issues; Claim denials; HIPAA compliance; Cybersecurity", "domainList" : [ "healthcare-workflow", "patient-visits", "referrals", "authorization-workflows", "medical-billing-concepts", "medical-coding-concepts", "sensitive-patient-information", "claim-issues", "claim-denials", "hipaa-compliance", "cybersecurity" ], "domainSpecificKnowledge" : [ "Healthcare workflow", "Patient visits", "Referrals", "Authorization workflows", "Medical billing concepts", "Medical coding concepts", "Sensitive patient information", "Claim issues", "Claim denials", "HIPAA compliance", "Cybersecurity" ], "toolProficiency" : [ "Charm EHR", "Vonage VoIP" ], "communicationSkills" : "Professional communication", "documentationSkills" : "Clinical documentation; Documentation support; Documentation organization; Documentation requirements", "continuousLearning" : "HIPAA training; Cybersecurity training; Top 1% VA training", "specialRequirements" : "Video meetings with camera on, Reliable laptop or desktop, High-speed internet, Noise-canceling headset, Webcam, Quiet workspace, NBI clearance, Local Police Clearance", "qualificationsBasic" : "Relevant work experience, Proficient in speaking English, Proficient in writing English, Submit NBI clearance, Submit Police Clearance", "qualificationsPreferred" : "Healthcare background, Prior virtual assistant experience, Familiarity with medical billing, Familiarity with medical coding", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**Job Title: Healthcare Virtual Assistant – Medical Documentation & Prior Authorization Support** **Position Type:** Part-time (20 hours per week) **Work Hours:** Flexible schedule between 9:00 AM – 5:00 PM EDT **Work Days:** Monday – Friday **Salary:** $5 – $6 per hour (depending on experience) **Job Code:** TSA-TEMP **Workplace:** Remote **Preferred Candidate Location:** ### About Our Client The client is seeking a detail-oriented Healthcare Virtual Assistant to support a medical provider with clinical administrative tasks, documentation support, and prior authorization workflows. This role is primarily a Medical Administrative Assistant position, helping reduce the provider’s administrative workload by assisting with coding support, documentation organization, referrals, and prior authorizations. The ideal candidate has healthcare workflow knowledge, strong organizational skills, and the ability to work independently while handling sensitive patient information responsibly. ### Primary Responsibilities ### **Medical Documentation & Coding Support** * Assist with coding patient visits at the end of each day * Help organize and support clinical documentation for patient visits * Review documentation to ensure accuracy and completeness ### **Prior Authorization Management** * Submit prior authorization requests to insurance providers * Track authorization status and documentation requirements ### **Specialist Referral Coordination** * Send specialist referrals * Coordinate referral documentation * Research and locate appropriate specialist providers when necessary ### Secondary Responsibilities * Laboratory & Documentation Support * Review and input laboratory results into the system * Maintain accurate clinical documentation and patient records ### **Administrative Support** * Assist with organizing patient charts and documentation * Provide general administrative support to reduce the provider’s workload ### **Limited / Occasional Tasks** * Identify and flag potential claim issues or denials for provider review * Make occasional phone calls related to referrals or administrative coordination ### Important Role Clarification This position does NOT handle full medical billing or denial management. * A separate medical biller will handle billing and denial management * The VA’s role is focused on clinical administrative support and documentation assistance. ### Systems & Tools Used * Charm EHR (full access required) * Vonage VoIP (phone system) **Requirements** * Healthcare background preferred (nursing, medical assistant, clinical support, or similar) * Prior virtual assistant experience preferred * Familiarity with medical billing and coding concepts helpful but not required * Medical license or certification not required ### Required Skills ### **Healthcare Workflow Knowledge** * Understanding of patient visits, referrals, and authorization workflows ### **Attention to Detail** * Ability to review documentation carefully and identify missing information ### **Clinical Documentation Support** * Comfortable assisting with visit documentation and coding preparation ### **Prior Authorization Experience** * Familiarity with submitting and tracking authorization requests ### **Strong Organizational Skills** * Ability to manage multiple tasks and patient records efficiently ### **Independent Work Ability** * Comfortable completing tasks without constant supervision ### **Professional Communication** * Clear and professional communication with healthcare offices and providers ### **EHR Experience** * Comfortable working within electronic health record systems (Charm preferred) ### Basic requirements * Must be proficient in speaking and writing English very clearly * Must have relevant work experience * Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] * Must be available for video meetings with your camera on (when needed) ### Technical requirements * **Device:** Reliable laptop or desktop computer. * **Internet:** High-speed connection (minimum 25 Mbps). * **Audio:** Noise-canceling headset. * **Video:** Webcam for virtual meetings. * **Workspace:** Quiet, professional environment. **Benefits** * **Dedicated HR & Contractor Support Team: **Access to world-class support for questions, guidance, contract matters, and client communication. * Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. * **HIPAA & Cybersecurity Training + Certification (Provided): **Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. * **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. * **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule. * **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client. * **Access to Tools & Resources: **Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. * **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.", "summaryDescription" : "Healthcare Virtual Assistant - Prior Authorization Support at Winning Assistants. Skills: Prior authorization, Medical documentation, Clinical support. Assist with coding patient visits. Organize clinical documentation", "postedDate" : "2026-06-09T00:00:00.000", "createdAt" : "2026-06-13T22:42:33.666", "lastUpdated" : "2026-06-15T03:27:08.520", "ingestTimestamp" : "2026-06-13T22:42:33.666", "mongoId" : "6a2cd30974d8ee00a0a35829", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/324FB4E992", "salaryAnnualMin" : 10400, "salaryAnnualMax" : 12480, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Medical documentation", "Prior authorization", "Specialist referral coordination", "Laboratory results input", "Patient chart organization", "Clinical support", "Clinical administrative tasks", "Documentation support", "Prior authorization workflows", "Coding support", "Documentation organization", "Referrals", "Laboratory support", "Patient records management", "General administrative support", "Healthcare workflow", "Patient visits", "Authorization workflows", "Medical billing concepts", "Medical coding concepts", "Sensitive patient information", "Claim issues", "Claim denials", "HIPAA compliance", "Cybersecurity", "HIPAA certification", "Cybersecurity certification", "Charm EHR", "Vonage VoIP" ], "skillCount" : 29, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 6, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cafed74d8ee00a09d83ce", "title" : "Director of Product - Data Platform and Decision Tooling", "company" : "Skyscanner", "industry" : "Product", "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-15T09:58:14.336", "fingerprint" : "1141533a0ea2a9896faa30a62c944cb0be691492717a7ccd0019375ea41bcbde", "source" : "ashby", "applyUrl" : "https://jobs.ashbyhq.com/skyscanner/64c47211-cf25-4747-b3d6-848fecb0f39a/application", "externalId" : "64c47211-cf25-4747-b3d6-848fecb0f39a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "ML", "professionalSkills" : [ "Data platform, AI platform, product engineering, analytics, data science, business teams." ], "hardSkillsList" : [ "ML" ], "softSkillsList" : [ "curious, caring, cross-functional" ], "hardSkills" : [ { "name" : "ML", "level" : "intermediate" } ], "softSkills" : [ { "name" : "curious, caring, cross-functional" } ], "majorSkills" : "Platform leadership, Product judgement, Commercial impact, Data platform, ML", "majorSkillsList" : [ "Platform leadership, Product judgement, Commercial impact, Data platform, ML" ], "coreResponsibilities" : "Owning a trusted data platform, making experimentation fly, powering production-ready ML, enabling AI-assisted self-serve analytics, building for agentic data engineering, scaling data delivery, making quality visible, shaping the operating model, and turning platform work into impact.", "teamCollaboration" : "Build alignment across product, engineering, AI, analytics, data science, and business teams, while keeping boundaries clear and useful.", "communicationSkills" : "Direct", "documentationSkills" : "documentation", "innovationCreativity" : "Shape the future state, zoom out to shape the future state, then zoom in to unblock teams, sharpen priorities, and get the platform humming.", "problemSolvingSkills" : "system design; debugging; algorithms", "specialRequirements" : "Must be able to work in Barcelona, Edinburgh or London. Commitment to building an inclusive workplace and accessible products. Reasonable adjustments or accommodations for interviews are available.", "outcomesObjectives" : "Connect technical investment to outcomes like experimentation velocity, personalization, revenue impact, cost control, and better product decisions.", "qualificationsBasic" : "Platform leader at scale, product-minded and commercially sharp, confident with data-powered products, quality and ownership obsessed, cross-functional by nature, direct and pacey, strategic but sleeves-rolled-up.", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Skyscanner Everyone loves travelling, but planning is not without its challenges ✈️. That's why we've spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 160 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily \uD83D\uDCBB. Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all \uD83C\uDF0D. Our vision? To be the world's number one travel ally. (Ambitious? \uD83D\uDCAA Yes, but, hey, that's what got us here) About the role (Hybrid) Data has been at the heart of Skyscanner’s decision-making for over 20 years, and now our platform capability is stepping into an even bigger spotlight. You’ll own the foundations that help us turn data into trusted decisions, personalised product experiences, and measurable business impact at scale. You’ll keep today’s platform dependable while building what comes next: faster experimentation, production-ready ML and decisioning, stronger data quality, clearer ownership, and scalable delivery that does not need a small army to keep it moving. Think platform leadership, product judgement, commercial impact, and just enough travel chaos to keep things interesting. Inspired by the structure and tone of the example JDs. You can be based in Barcelona, Edinburgh or London where we adopt a hybrid working policy of working in the office twice a week. What you’ll be doing - Owning a trusted data platform: You’ll lead the reliability, usability, governance, and economic performance of the platform the whole data organisation depends on. - Making experimentation fly: You’ll ensure product teams can test, learn, and make decisions quickly, with clean assignment, accurate exposure capture, and confidence in the numbers. - Powering production-ready ML: You’ll help data and ML signals move from promising ideas to dependable traveller-facing experiences, without bespoke rework every time. - Enabling AI-assisted self-serve analytics: You’ll help create the foundations for teams to ask better questions, find trusted answers faster, and consume analytics through AI-native experiences grounded in governed metrics, clear definitions, and reusable knowledge. - Building for agentic data engineering: You’ll shape how AI and automation can support data engineering workflows, from discovery and documentation to pipeline development, testing, monitoring, incident response, and faster delivery of trusted data products. - Scaling data delivery: You’ll strengthen how data is moved, transformed, maintained, and served, so Skyscanner can support more use cases without scaling complexity at the same speed. - Making quality visible: You’ll turn data quality into a managed organisational capability, with clear ownership, measurable health, and faster issue detection and resolution. - Shaping the operating model: You’ll define the interfaces between data platform, AI platform, product engineering, analytics, data science, and business teams. - Turning platform work into impact: You’ll connect technical investment to outcomes like experimentation velocity, personalisation, revenue impact, cost control, and better product decisions. About you - Platform leader at scale: You’ve led business-critical platforms that many teams rely on, and you know how to make shared infrastructure trusted, adopted, and economically sustainable. - Product-minded and commercially sharp: You connect platform choices to company priorities, from revenue impact and product learning to operational risk and ROI. - Confident with data-powered products: You’ve enabled experimentation, ML, decisioning, or similar capabilities where data moves into real product experiences. - Quality and ownership obsessed: You know how to make standards, measurement, accountability, and support models stick without wrapping everyone in red tape. - Cross-functional by nature: You build alignment across product, engineering, AI, analytics, data science, and business teams, while keeping boundaries clear and useful. - Direct and pacey: You move with the speed the business needs, make decisions with incomplete information, and are honest when something is not working. - Strategic but sleeves-rolled-up: You can zoom out to shape the future state, then zoom in to unblock teams, sharpen priorities, and get the platform humming. What it's like here We are the real deal https://www.skyscanner.net/jobs/life— no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans ❤️, building things that help travellers explore the world a little easier \uD83E\uDDED. Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better — and that the same is true of our diverse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all https://www.skyscanner.net/jobs/esg ✨. Sound like your kind of adventure? \uD83D\uDE80 Apply now and help us shape the future of travel. We're committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident https://www.skyscanner.net/news/a-disability-confident-employer scheme, please let your recruiter know. If you’d like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these. ", "summaryDescription" : "Director of Product - Data Platform and Decision Tooling at Skyscanner. Skills: Platform leadership, Product judgement, Commercial impact, Data platform, ML. Owning a trusted data platform, making experimentation fly, powering production-ready ML, enabling AI-assisted self-serve analytics, building for agentic data engineering, scaling data delivery, making quality visible, shaping the operating model, and turning platform work into impact.", "createdAt" : "2026-06-14T20:17:27.024", "lastUpdated" : "2026-06-15T09:58:14.336", "ingestTimestamp" : "2026-06-14T20:17:27.024", "mongoId" : "6a2cafed74d8ee00a09d83ce", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "ML", "curious, caring, cross-functional", "Platform leadership, Product judgement, Commercial impact, Data platform, ML", "Data platform, AI platform, product engineering, analytics, data science, business teams." ], "skillCount" : 4, "jobCategory" : "product", "jobSubcategory" : "product_management", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3051dbf292fd229cf07fea", "title" : "Director of Data - Logistics & Fulfilment", "company" : "Ocado Group", "industry" : "Logistics", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Data in London, UK, adjusted for the logistics industry and Ocado Group's company size." }, "location" : "Trident Place Two", "locations" : [ "Trident Place Two" ], "timestamp" : "2026-06-16T06:40:03.645", "fingerprint" : "090e0126cbc9f0e50c32760c68d37c88b5ec85308a56b15411881aa90b41ce6a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.ocadogroup.com/jobs/details?gh_jid=4833468101&gh_jid=4833468101", "externalId" : "4833468101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "Python, R, Scala, Spark, SQL, MLOps, AWS, GCP, Azure", "professionalSkills" : [ "Operations research", "Algorithm development", "Data storytelling", "Stakeholder management" ], "hardSkillsList" : [ "Logistics optimisation", "Applied ML", "Forecasting", "Modelling", "Routing optimisation" ], "softSkillsList" : [ "Leadership", "Coaching", "Mentoring" ], "hardSkills" : [ { "name" : "Logistics optimisation", "level" : "intermediate" }, { "name" : "Applied ML", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" }, { "name" : "Modelling", "level" : "intermediate" }, { "name" : "Routing optimisation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Coaching" }, { "name" : "Mentoring" } ], "majorSkills" : "Data science, Machine learning, Operations research", "majorSkillsList" : [ "Data science", "Machine learning", "Operations research" ], "coreResponsibilities" : "Lead data science, ML, and operations research, Foster working relationship between data science and engineering, Move ML models into production at scale, Oversee long-term vision for data science group, Ensure research depth translates into operational value, Support and develop data science crafts, Help organisation understand opportunities, Work with Data Engineering and Analytics, Embed strategy to capture metrics, Line manage Data Team Leaders, Represent data function in leadership teams", "teamCollaboration" : "Data science and engineering; Data Engineering and Analytics; Logistics and Fulfillment Senior Leadership Teams", "domainKnowledge" : "Physical hardware; Complex logistics; Warehouse optimisation; Delivery networks", "domainList" : [ "physical-hardware", "complex-logistics", "warehouse-optimisation", "delivery-networks" ], "domainSpecificKnowledge" : [ "Physical hardware", "Complex logistics", "Warehouse optimisation", "Delivery networks" ], "toolProficiency" : [ "MLflow" ], "communicationSkills" : "Data storytelling; Stakeholder relationships", "problemSolvingSkills" : "Proactive problem solver", "specialRequirements" : "Two days onsite", "outcomesObjectives" : "Take us from great research to production-scale impact; Energise team to push boundaries", "qualificationsBasic" : "In-depth knowledge of ML, Deploy models in production at scale, SQL proficiency, 5+ years of experience", "qualificationsPreferred" : "PhD preferred, Specific ML framework experience, Cloud platform certs", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Director of Data - Logistics & Fulfilment | London | Hybrid “This is a two-day onsite opportunity, split between our Tech Hub in Old Street and our HQ in Hatfield.” About us: Ocado Technology is putting the world's retailers online using the cloud, robotics, AI, and IoT. We develop the innovative software and systems that power Ocado.com, the world's largest online-only grocery retailer, as well as the global \"Ocado Smart Platform\". We champion a value-led culture of Trust, Autonomy, Craftsmanship, Collaboration, and Learn Fast to help our teams work at their very best. About the role: This is a strategic leadership position sitting at the intersection of complex maths and physical reality. You will lead a high-impact cluster of four teams covering a broad spectrum of interesting and challenging areas including Logistics optimisation (algorithms for routing optimisation), applied ML (for continuously improving our drive/drop time estimates), forecasting and modelling. Our data teams within Logistics research and build the algorithms that optimise decisions for the world’s most advanced warehouses and delivery networks. You’ll be responsible for the strategy and delivery of data science, ML, and operations research across both Logistics and Fulfillment (CFCs). We need a leader who can take us from \"great research\" to \"production-scale impact,\" energising the team to push boundaries rather than settling for the status quo. What the role involves: Fostering a tight working relationship between data science and engineering to move ML models into production at scale. Overseeing the long-term vision for our 4-team data science group, ensuring research depth translates into operational value. Supporting and developing our data science crafts while helping the wider organisation understand where the biggest opportunities live. Working with Data Engineering and Analytics to embed a strategy that captures the right metrics for better product decisions. Line managing Data Team Leaders and representing the data function within the Logistics and Fulfillment Senior Leadership Teams. What we're looking for: In-depth knowledge of ML, and how to deploy models in production at scale (MLOps). A proactive problem solver comfortable with the ambiguity of physical hardware and complex logistics A strong communicator adept at data storytelling, capable of managing complex stakeholder relationships by listening as much as influencing. The ability to use data to help product management prioritize feature development and measure improvements post-release. A leader who creates happy, high-performing teams through coaching, 1:1s, and a commitment to knowledge sharing. What do I get in return: Hybrid working pattern (2 days in the office) Wellbeing support through Apps such as Unmind and an Employee Assistance Programme 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase) Pension scheme(various options available including employer contribution matching up to 7%) Private Medical Insurance 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) Train Ticket loan (interest-free) Cycle to Work Scheme Share options Leadership bonuses Opportunity to participate in Share save and Buy as You Earn share schemes 15% discount on Ocado.com and free delivery for all employees Income Protection(can be up to 50% of salary for 3 years) and Life Assurance(3 x annual salary) #LI-JT1 #LI-OT #LI-HYBRID", "summaryDescription" : "Director of Data - Logistics & Fulfilment at Ocado Group. Skills: Data science, Machine learning, Operations research. Lead data science, ML, and operations research. 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Skills: Product strategy, Roadmap, User stories", "postedDate" : "2026-06-10T14:31:15.409", "createdAt" : "2026-06-10T14:31:15.409", "lastUpdated" : "2026-06-15T00:21:36.436", "ingestTimestamp" : "2026-06-12T06:08:22.278", "mongoId" : "6a2a671e74d8ee00a062e9fa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Product strategy", "Roadmap", "User stories" ], "skillCount" : 3, "jobCategory" : "product", "dataQualityScore" : 0.7777778, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c6d2874d8ee00a091d954", "title" : "Vice President of Clinical Excellence", "company" : "VitalCaring Group", "industry" : "Healthcare", "salary" : { "min" : 225000.0, "max" : 350000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a VP of Clinical Excellence in Dallas, adjusted for executive seniority and the healthcare industry." }, "location" : "Dallas, Texas, United States", "locations" : [ "Dallas", "Texas", "United States" ], "timestamp" : "2026-06-16T00:54:12.305", "fingerprint" : "8053a21913777006deb68ae4a5b7976a030e49d3a0cf8b30f5ce728dac13d26f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/vitalcaringgroup/jobs/4245117009", "externalId" : "4245117009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dallas", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7762719,-96.7968559" } ], "locationText" : "Dallas, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "remoteFriendly" : false, "rawDescription" : "Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has rapidly grown into a leading provider of home health and hospice services, with 100+ locations and a continued national expansion. But what truly sets us apart isn’t our growth - it’s how we grow. We are a purpose-driven organization, built on a foundation of trust, compassion, and clinical excellence. Our values - trustworthy, capable, compassionate, proactive, and called - aren’t just words; they shape how we care for patients, how we support one another, and how we show up every day. At VitalCaring, we invest deeply in our people, because we know exceptional care starts with a supported, empowered team. Vice President of Clinical Excellence The Vice President of Clinical Excellence is a senior clinical leader responsible for advancing quality, outcomes, and performance across home health and hospice services. This role drives enterprise-wide clinical strategy aligned with value-based care, ensuring delivery of high-quality, compliant, and patient-centered care while optimizing clinician experience and documentation integrity Key Responsibilities Clinical Quality & Strategic Improvement. Lead and execute enterprise-wide strategic initiatives that improve clinical quality outcomes, patient satisfaction (CAHPS), and employee engagement and retention. Develop long-term clinical strategies aligned with HHVBP and hospice quality programs. Foster a culture of continuous improvement and innovation. Documentation Integrity & Clinical Excellence. Ensure documentation is accurate, complete, and defensible. Streamline workflows to reduce burden while maintaining compliance. Drive OASIS-E accuracy and support audit readiness. Clinical Resource Team Oversight. Oversee Clinical Resource/Review Team responsible for Plan of Care validation, OASIS accuracy, and coding integrity. Ensure consistency across regions and use audit trends to drive improvement Quality Outcomes Team Supervision. Supervise Quality Outcome Specialist team responsible for overseeing quality and outcome initiatives within their assigned regions and for coordinating the organization-wide outcomes measurement and reporting program, working with clinicians and branch leaders to improve clinical documentation, accuracy of OASIS comprehensive assessments, and tying assessments back to quality outcomes that contribute to value-based care and publicly reported outcomes. Value-Based Care & Performance Optimization. Drive HHVBP performance, Star Ratings, and reduction in hospitalizations. Align clinical performance with financial outcomes and reimbursement optimization. Data, Analytics & Technology Enablement. Leverage analytics, EMR optimization, and predictive tools to improve outcomes and reduce variability. Workforce Strategy & Experience. Improve clinician engagement, retention, and productivity while reducing burnout and enhancing workflow efficiency. Regulatory & Compliance Leadership. Ensure compliance with CMS and accreditation standards. Maintain survey readiness and operationalize regulatory changes. Quality Data Preparation & Reporting. Participation in preparation of quality data to report to the executive team and board of directors. Required Qualifications 5+ years leadership in home health/hospice. Expertise in OASIS-E, HHVBP, PDGM, documentation integrity, and strategic quality improvement. Preferred Qualifications Active RN license preferred. Bachelor’s degree or higher preferred. Success Metrics HHVBP Improvement Star Ratings Gains Documentation Accuracy Reduced Audit Risk Improved Patient and Employee Satisfaction Benefits That Support You Health & Wellness Medical, Dental & Vision Mental Health & Virtual Care Support FSAs & HSAs Supplemental Health & Life Insurance Financial & Protection 401(k) with Company Match Referral Bonuses Identity Theft Protection & Legal Plans Flexibility & Perks Generous Paid Time Off Tuition & Continuing Education Reimbursement Pet Insurance All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.", "summaryDescription" : "Vice President of Clinical Excellence at VitalCaring Group", "postedDate" : "2026-06-14T20:01:39.731", "createdAt" : "2026-06-14T20:01:39.731", "lastUpdated" : "2026-06-16T00:54:12.305", "ingestTimestamp" : "2026-06-14T20:01:39.731", "mongoId" : "6a2c6d2874d8ee00a091d954", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 225000, "salaryAnnualMax" : 350000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "VP", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c6aa574d8ee00a090d12e", "title" : "Helpers for In-Home Support", "company" : "Herewith Caregivers", "industry" : "Healthcare", "salary" : { "min" : 15.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Herewith CG", "locations" : [ "Herewith CG" ], "timestamp" : "2026-06-16T04:27:41.656", "fingerprint" : "8b7a99a3cac074e60f0e7f550cec50cc4c4c1b3c5263f756e463e70bc0a91c75", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/herewithgmbh/jobs/8588650002", "externalId" : "8588650002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Scottsboro", "state" : "Alabama", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.6731323,-86.0338765" } ], "locationText" : "Scottsboro, Alabama, United States", "employmentType" : "PART_TIME", "coreResponsibilities" : "Provide safe transportation, Provide timely transportation, Assist with pick-up, Assist with drop-off, Offer basic support, Offer companionship, Ensure client's comfort, Ensure client's safety", "domainKnowledge" : "In-home support", "domainList" : [ "in-home-support" ], "domainSpecificKnowledge" : [ "In-home support" ], "specialRequirements" : "Physical lifting", "qualificationsBasic" : "Reliable vehicle, Valid driver's license, Clean driving record", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Location: Scottsboro, AL 35769 Start Date: June 22, 2026 Helper Rate: $15 per hour We are seeking a dependable helper/driver to assist a male client in his 60s with transportation to and from a doctor’s appointment. This is a straightforward, low-intensity assignment ideal for caregivers who offer transportation services. Care Responsibilities Provide safe and timely transportation Assist with pick-up and drop-off Offer basic support and companionship during the trip Ensure client’s comfort and safety Appointment Details Date: June 22, 2026 Time: Morning (exact time TBD) Pick-Up: Scottsboro, AL 35769 Destination: The Orthopaedic Center – Huntsville, AL Schedule 2 days per week initially 2:00 PM – 7:00 PM Days are flexible Opportunity to increase up to 5 days per week if it’s a good fit Ideal Candidate Must have a reliable vehicle Valid driver’s license with a clean driving record Punctual and professional Respectful and patient This role is perfect for helper seeking flexible, one-time assignments with potential for future transportation needs. Hiring info: We’re looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here’s what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you’ll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Get started today and make a meaningful impact in your community! Learn more about Herewith at https://herewith.com/helpers.", "summaryDescription" : "Helpers for In-Home Support at Herewith Caregivers. Provide safe transportation. Provide timely transportation", "postedDate" : "2026-06-14T20:02:23.539", "createdAt" : "2026-06-14T20:02:23.539", "lastUpdated" : "2026-06-16T04:27:41.656", "ingestTimestamp" : "2026-06-14T20:02:23.539", "mongoId" : "6a2c6aa574d8ee00a090d12e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 31200, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "In-home support" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b2d74d8ee00a091092d", "title" : "Director of Data", "company" : "Moonfare", "industry" : "FinTech", "salary" : { "min" : 120000.0, "max" : 170000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Data in FinTech in Berlin, Germany, adjusted for seniority and company size." }, "location" : "Berlin, Germany", "locations" : [ "Berlin", "Germany" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-15T06:54:38.611", "fingerprint" : "4ee5b49aeacad8c0042bc805064c940aba8add750a17fa4513db7a7d9b57e388", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.moonfare.com/open-position/?gh_jid=7771431003", "externalId" : "7771431003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.5173885,13.3951309" } ], "locationText" : "Berlin, Germany", "experienceLevel" : "Director", "softSkillsList" : [ "Leadership", "Mentoring", "Critical thinking" ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Critical thinking" } ], "teamCollaboration" : "Cross-functional teams; Partner with Engineering; Partner with Product; Partner with business", "projectManagementSkills" : [ "Data strategy", "Roadmap planning" ], "domainKnowledge" : "Private equity; Financial services; Regulated environment; AI-driven operating model; Agentic capabilities", "domainList" : [ "private-equity", "financial-services", "regulated-environment", "ai-driven-operating-model", "agentic-capabilities" ], "domainSpecificKnowledge" : [ "Private equity", "Financial services", "Regulated environment", "AI-driven operating model", "Agentic capabilities" ], "communicationSkills" : "Executive presentations; Board-level reporting", "continuousLearning" : "Individual growth budget", "innovationCreativity" : "AI; Agentic systems", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Director of Data (m/f/d) Reporting to the CTO, you will own the data strategy and execution for Moonfare at a pivotal moment in our growth. We are building the infrastructure and intelligence layer that will power how we serve investors, operate as a business, and scale into new markets, and data is the foundation everything else depends on. You will inherit a capable team and a real mandate: to bring it together, raise the bar, and build a data function that is fit for where Moonfare is going, not just where it has been. The role demands someone who can hold the strategic vision and get into the technical detail, knowing when to lead from the front and when to elevate the people around them. In return, you get a rare scope, shaping how a fast-growing private equity platform thinks about, structures, and activates its data from the ground up. This role sits at the intersection of Engineering, Product, and the wider business, leading our combined Data Engineering and Analytics function. The team is 6 people across pipelines, analytics, and architecture who will come together under your leadership into one cohesive function with a shared mission. The team's work underpins how Moonfare makes decisions, serves its investors, and builds towards an AI-driven operating model, making this one of the highest-leverage functions in the business. You will: Define and execute the data strategy for Moonfare, building the platforms, pipelines, and governance that give the business a reliable, scalable, and intelligent data foundation to grow on. Bring 6 people across data engineering, analytics, and architecture into one cohesive team, setting the operating model, rituals, and standards that make the function more than the sum of its parts. Architect and build the infrastructure that sources, structures, and serves data across investment, investor relations, operations, and compliance use cases. Partner closely with Engineering and Product to make data the substrate that our AI and agentic capabilities are built on, and with the business to enable self-serve reporting and operational intelligence. Stay deep in the technical detail across architecture reviews, design decisions, and pipeline trade-offs, while also representing data credibly to executive stakeholders and the Board. Embed compliance and regulatory thinking into every layer of the platform, recognising the demands of operating in a regulated financial services environment. The next Moonfarian: You bring deep, hands-on expertise across data engineering, AI, architecture, and pipelines. You lead the strategy and get into the weeds with your team on the hardest technical problems, contributing directly rather than just directing from a distance. You've built or significantly evolved a modern data platform in a regulated financial services environment, and you understand what compliance, auditability, and data quality actually demand at the architecture level. You have a strong, opinionated point of view on what modern AI and agentic systems need from a data function, and you've put that thinking into practice in real products and platforms, not just on slides. You're an experienced people leader who has unified or scaled a multi-disciplinary data team, and can bring engineers, analysts, and architects together around a shared mission while knowing when to roll up your sleeves alongside them. You thrive in pressured, high-ambiguity scale-up environments and are energised by carrying both the strategic load and a meaningful share of the technical work. You're a credible partner to executives and cross-functional stakeholders, able to translate between business outcomes and technical reality. We can only accept applications from those eligible to live and work in Berlin. This is a hybrid role with office attendance required 4 days/week. Please note that we do not accept applications sent by email. You should submit your application directly through our careers website. Invest in Yourself: Ownership and Impact: You are empowered to bring ideas, make decisions, and see your work directly contribute to Moonfare's success. Transparent Environment: We believe in open communication. You will receive regular updates on company strategy, performance against our KPIs, and key business decisions. Personal Growth: We support your development with an individual growth budget of €1,500 or 2% of your base salary (whichever is higher). Invest in Your Future: We support your long-term financial goals with a company pension scheme, providing a 20% employer contribution. Relax and Recharge: You start with 25 vacation days and you’ll receive one additional day for each year of tenure, up to a maximum of 30 days. Daily Lunch: Enjoy a free lunch every day that you are in the Berlin office, with a weekly changing menu that includes salads, curries, pastas, and a variety of vegan and vegetarian options. Subsidised Public Transport: We support your commute with a monthly subsidy for the Deutschland job ticket, making your travel easier and more affordable. Fitness and Wellbeing: Stay active with a subsidised Urban Sports Club membership, giving you flexible access to a wide variety of sports and wellness activities across Germany. A Culture of Excellence: Join a team of ambitious, smart, and committed professionals who are passionate about revolutionising private market investing. Our Values: Our clients come first, Moonfare comes second, and we prioritise ourselves third - Client-Centric Focus. Putting clients first means creating value for them is essential. Placing Moonfare second signifies that our individual professional future at Moonfare depends on the company's commercial success. Prioritising ourselves third reflects our humility in putting clients and Moonfare before personal interests. We pursue excellence and honor our promises - Commitment to Excellence. We hold ourselves to the highest standards, taking responsibility for our failures, and celebrating our successes. We commit to deadlines and stick to them and we learn from our mistakes. We are here to win and to celebrate our collective achievements - Win together. We are mission-focused and think and act like owners. We exemplify the attitude we expect and each of us commits to do what it takes to succeed. We foster personal growth but each of us earns our place as a Moonfarian through merit - Growth and Merit. We hire, retain, and develop exceptional people and invest in empowering them to excel. We must all earn our place at the table every day. We understand the important role that diversity plays in our success. Different backgrounds, experiences and ideas push us further and raise the bar. We’re committed to developing an inclusive and safe culture where everyone — regardless of colour, race, religion, sex, origin, sexuality, disability, marital status, citizenship or gender identity — knows that they are an integral part of the team and can bring their full potential to their work.", "summaryDescription" : "Director of Data at Moonfare", "postedDate" : "2026-06-14T03:21:28.216", "createdAt" : "2026-06-14T03:21:28.216", "lastUpdated" : "2026-06-15T06:54:38.611", "ingestTimestamp" : "2026-06-14T03:21:28.216", "mongoId" : "6a2c6b2d74d8ee00a091092d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Leadership", "Mentoring", "Critical thinking", "Data strategy", "Roadmap planning", "Private equity", "Financial services", "Regulated environment", "AI-driven operating model", "Agentic capabilities", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "skillCount" : 14, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c904474d8ee00a097fe9e", "title" : "Senior Director of Data, BI and Engineering", "company" : "Centria Autism", "industry" : "Healthcare", "salary" : { "min" : 220000.0, "max" : 320000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Director of Data, BI and Engineering in Farmington Hills, United States, adjusted for the healthcare industry and director-level experience." }, "location" : "Farmington Hills, Michigan, United States", "locations" : [ "Farmington Hills", "Michigan", "United States" ], "timestamp" : "2026-06-15T07:45:26.563", "fingerprint" : "777d67381ceeed3d322e97df3908d8d5a6ede7c8b5bc9d3d7bc75953da663534", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/centriaautism/jobs/8568831002", "externalId" : "8568831002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Farmington Hills", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.4853125,-83.3771553" } ], "locationText" : "Farmington Hills, Michigan, United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 15, "experienceLevel" : "Director", "technicalSkills" : "SQL, Python, R, Spark, Dbt, Tableau, Power BI, Looker, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure, SageMaker, Vertex AI, Synapse, ML Studio", "professionalSkills" : [ "Thought leadership", "Data modeling", "Statistical analysis", "Data mining", "Predictive algorithms", "AI generated code", "Microservices architecture" ], "hardSkillsList" : [ "KPI development", "Operational dashboards", "Visualization creation", "Predictive analytics", "Self-service reporting", "Data governance", "Data preparation", "Data integration", "Data warehousing" ], "softSkillsList" : [ "Leadership", "Mentoring", "Negotiation", "Problem-solving" ], "hardSkills" : [ { "name" : "KPI development", "level" : "intermediate" }, { "name" : "Operational dashboards", "level" : "intermediate" }, { "name" : "Visualization creation", "level" : "intermediate" }, { "name" : "Predictive analytics", "level" : "intermediate" }, { "name" : "Self-service reporting", "level" : "intermediate" }, { "name" : "Data governance", "level" : "intermediate" }, { "name" : "Data preparation", "level" : "intermediate" }, { "name" : "Data integration", "level" : "intermediate" }, { "name" : "Data warehousing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Negotiation" }, { "name" : "Problem-solving" } ], "majorSkills" : "Data science, Data engineering, Machine learning, Business intelligence", "majorSkillsList" : [ "Data science", "Data engineering", "Machine learning", "Business intelligence" ], "coreResponsibilities" : "Establish data-driven KPI, Establish Operational Performance dashboard, Lead BI competence center, Accelerate visualization creation, Foundational analytics, Advanced analytics, Predictive analytics, Establish ML roadmap, Establish AI roadmap, Establish GPT roadmap, Establish RAG roadmap, Data exploration, Data visualization, Data reporting, Establish self-service reporting framework, Data delivery, Information delivery, Use RAG, Improve RAG models, Data Management, Data governance, Data preparation, Data integration, Data warehousing, Machine Learning, Ensure daily functions completed, Communicate job planning, Monitor job performance, Appraise job performance, Manage high-performing team, Coach high-performing team, Develop high-performing team, Deliver best practice results, Deliver added value, Promote high standards, Understand expected standards, Understand expected behaviors", "teamCollaboration" : "Key stakeholders; Internal staff; Partners; Clients", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Healthcare industry; AI applications", "domainList" : [ "healthcare-industry", "ai-applications" ], "domainSpecificKnowledge" : [ "Healthcare industry", "AI applications" ], "toolProficiency" : [ "Microsoft Office Suite", "G Suite", "RAG models" ], "communicationSkills" : "Written communication; Verbal communication; Presentation skills", "problemSolvingSkills" : "Problem-solving capabilities", "specialRequirements" : "Office hours, Additional time required, Occasional shifts required", "outcomesObjectives" : "Transformational impact; Deliver information platforms; Deliver analytics platforms; Deliver solutions to stakeholders; Meet agreed objectives; Achieve best practice results; Deliver added value; Continuous improvement", "qualificationsBasic" : "Bachelor's in computer science, 15+ years experience, 3+ years leadership capacity, SQL proficiency, Data modeling experience", "qualificationsPreferred" : "MBA or master's degree, Healthcare industry experience, PhD preferred, Cloud platform certs", "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary The Senior Director of Data, BI and Engineering has primary responsibility for setting the strategy and vision and overseeing the ongoing duties of the Business Intelligence/Data Analytics (BI/DA) Team. This role will be responsible for all strategic, tactical, operational, financial, human, and technical resource managerial responsibilities associated with BI/DA. The role is ideal for ambitious and self-motivated individuals who want to build a new team that can have a transformational impact in a fast-growing enterprise. The Senior Director of Data, BI and Engineering will lead their teams by establishing and executing a vision for delivering information and analytics platforms and solutions to the business’s key stakeholders, including internal staff, partners, and clients. Duties and Responsibilities The below reflects the essential functions considered necessary for this role and shall not be construed as a detailed description of all work requirements inherent in the job or assigned by supervisory personnel. This job description is used as a guide only and not inclusive of all responsibilities and job duties. Establish data-driven KPI and Operational Performance dashboard across the enterprise. Lead the BI competence center/COE/Claude skills for accelerating visualization creation. Foundational analytics Advanced/predictive analytics Claude skills Establishing a BI/Data/GPT/RAG/Machine Learning roadmap. Data exploration, visualization, reporting Self-service reporting framework Data/Information delivery Use of RAG and improvement of the RAG models Data Management Data governance Data preparation – sources and integration Data warehousing Machine Learning Ensuring the daily functions of the department are completed by communicating job expectations; planning, monitoring, and appraising job results; Managing, coaching, and developing a high-performing team that meets agreed objectives and delivers best practice results, added value, and continuous improvements; Consistently promote high standards through personal example and rollout through the team so that each team member understands the standards and behaviors expected of them. Qualifications Education/Licenses A degree in computer science, mathematics, operations, management, or a related field is required MBA or a master’s degree would be a significant plus Work Experience 15+ years (and 3+ years in a leadership capacity) of progressively responsible experience in a directly related area, during which both professional capabilities have been clearly demonstrated Industry/domain skills in the healthcare industry will be a plus BI/Data Analytics related skills: Thought leadership on advancing BI/DA within the organization Expertise/experience in the use of BI/Data Analytics platform Data modeling – logical and physical; working knowledge of multidimensional data modeling, such as star schemas, snowflakes, denormalized models, and handling “slow-changing” dimensions/attributes Some experience in data science, statistical analysis, data mining, and predictive algorithms, including POC development Experience and understanding of a wide variety of analytical processes Experience with AI generated code, specifically Claude Experience with RAG and Machine Learning applications Azure cloud and functions experience, including microservices architecture Equipment and Technology Requirements Advanced computer skills Advanced knowledge of laptop/desktop PC Proficiency in Microsoft Office Suite Proficiency in G Suite Other Competency Requirements Ability to follow written instructions Ability to use computers and computer/software programs Ability to communicate expressively and receptively Knowledge and Skills Experience interacting with C-level executives. Excellent written and verbal communication skills. Excellent presentation skills. Proven ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results. Best-in-class problem-solving capabilities and the ability to address a diverse set of business requirements. Proven ability to build and motivate a team to achieve well-communicated expectations. Proven robust negotiating and consensus-building abilities. Proven skills to work effectively across internal functional areas in ambiguous situations. Working Conditions Centria's office hours are Monday through Friday from 8:30 AM – 6:00 PM. Additional time or occasional shifts in schedule may be required as dictated by the needs of the business for projects and meetings. Physical Demands While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen. We are an equal opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.", "summaryDescription" : "Senior Director of Data, BI and Engineering at Centria Autism. Skills: Data science, Data engineering, Machine learning, Business intelligence. Establish data-driven KPI. Establish Operational Performance dashboard", "postedDate" : "2026-06-13T22:10:40.916", "createdAt" : "2026-06-13T22:10:40.916", "lastUpdated" : "2026-06-15T07:45:26.563", "ingestTimestamp" : "2026-06-13T22:10:40.916", "mongoId" : "6a2c904474d8ee00a097fe9e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 220000, "salaryAnnualMax" : 320000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "KPI development", "Operational dashboards", "Visualization creation", "Predictive analytics", "Self-service reporting", "Data governance", "Data preparation", "Data integration", "Data warehousing", "Leadership", "Mentoring", "Negotiation", "Problem-solving", "Data science", "Data engineering", "Machine learning", "Business intelligence", "Thought leadership", "Data modeling", "Statistical analysis", "Data mining", "Predictive algorithms", "AI generated code", "Microservices architecture", "Roadmap planning", "Healthcare industry", "AI applications", "Microsoft Office Suite", "G Suite", "RAG models" ], "skillCount" : 30, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307490f292fd229c0079d8", "title" : "Clinical Psychologist – Licensed in Alabama (Geriatric, Virtual)", "company" : "Sailor Health", "industry" : "Clinical", "salary" : { "min" : 62500.0, "max" : 97500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a mid-seniority Clinical Psychologist in the United States, adjusted for the healthcare industry and part-time employment." }, "location" : "Alabama", "locations" : [ "Alabama" ], "certifications" : [ "Licensed in Alabama" ], "timestamp" : "2026-06-16T12:05:41.901", "fingerprint" : "0445da4f7a40740877aaa57ae3c5d003af680963a6194e0ddbaad464f8171419", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/sailorhealth/24fffa23-5b85-443b-aa6b-40db87dab54d/application", "externalId" : "24fffa23-5b85-443b-aa6b-40db87dab54d", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Alabama", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Alabama, United States", "employmentType" : "PART_TIME", "minimumEducation" : "Doctorate", "technicalSkills" : "EHR", "professionalSkills" : [ "Clinical assessments", "Intake evaluations", "Treatment plans", "Client progress monitoring", "Therapy documentation" ], "hardSkillsList" : [ "Evidence-based psychotherapy", "Geriatric tools" ], "hardSkills" : [ { "name" : "Evidence-based psychotherapy", "level" : "intermediate" }, { "name" : "Geriatric tools", "level" : "intermediate" } ], "majorSkills" : "Geriatric Telehealth, Clinical Psychology", "majorSkillsList" : [ "Geriatric Telehealth", "Clinical Psychology" ], "coreResponsibilities" : "Provide psychotherapy to older adults via telehealth, Conduct clinical assessments, Conduct intake evaluations using geriatric tools, Develop personalized treatment plans, Implement personalized treatment plans, Monitor client progress, Adjust treatment strategies, Maintain thorough documentation, Maintain timely documentation, Support clients through life transitions, Participate in team meetings", "teamCollaboration" : "Team meetings", "domainKnowledge" : "Senior mental health care; Geriatric psychology", "domainList" : [ "senior-mental-health-care", "geriatric-psychology" ], "domainSpecificKnowledge" : [ "Senior mental health care", "Geriatric psychology" ], "toolProficiency" : [ "AI-powered scribe" ], "documentationSkills" : "AI-powered documentation", "continuousLearning" : "Professional development resources; Clinical consultation; Peer case reviews", "qualificationsBasic" : "Doctor of Psychology (Psy. D.) in Clinical Psychology, Doctor of Philosophy (Ph. D.) in Clinical Psychology, Licensed in Alabama", "qualificationsPreferred" : "Experience working with older adults, Proficient using electronic health records (EHR), Proficient using delivering therapy via telehealth", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Join a mission-driven team transforming senior mental health care. Work from your home and on your own hours. Sailor Health will take care of finding patients and doing all the admin work so that you can focus on providing exceptional therapy! Position: Clinical Psychologist (Geriatric Telehealth, Licensed in Alabama) Positions: 1099 with option to transition to W2. Therapists looking for 25+ hours a week have the option for W2 (includes 401k with up to 3.5% matching, comprehensive health, medical, vision insurance). Location: 100% Virtual ABOUT SAILOR HEALTH Sailor Health is a mission-driven mental health practice dedicated to improving the mental health and well-being of the senior population. We are seeking Clinical Psychologist professionals to join our team and provide high-quality, compassionate care. As a remote company, Sailor offers unparalleled flexibility and work-life balance for our therapists. We’re growing a team of exceptional Clinical Psychologists who want to make a meaningful impact on the lives of older adults – while enjoying flexible scheduling, admin-free work, and a supportive clinical culture. WHY JOIN SAILOR HEALTH? At Sailor Health, we believe that caring for our clinicians is just as important as caring for our clients. We have a dedicated clinician support team alongside robust clinical infrastructure, peer community, and tech-enabled tools so you can focus fully on providing great care. WHAT WE OFFER - No more admin work: Our Care Coordination team handles all admin so you can focus solely on providing the best care. - Steady and fast referrals: We’ll fill up your case load very quickly. - Ongoing growth: Access regular clinical consultation, peer case reviews, and professional development resources tailored to geriatric care; you’ll continually grow as a clinician and leader. - Flexible scheduling: Set your own hours and control your schedule, starting at just 15 sessions per week. - AI-powered documentation: A smart scribe streamlines your notes and cuts down the time you spend doing documentation. - Build relationships with older adults who cherish therapy: Our clients value deeply the relationship with their therapists, and therapy is one of their most meaningful interactions all week. - Supportive leadership: Ongoing access to a Clinical Director and peer case consultation; our team gets back to you within the hour for any questions you might have. - Community: Connect with a vibrant, dedicated team of geriatric-focused therapists through team events. RESPONSIBILITIES - Provide exceptional evidence-based psychotherapy to older adults via telehealth (15 hours or more per week) - Conduct clinical assessments and intake evaluations using geriatric tools - Develop and implement personalized treatment plans, regularly monitoring client progress and adjusting strategies as needed - Maintain thorough and timely documentation in compliance with company policies (assisted by our AI-powered scribe) - Support clients through life transitions (retirement, bereavement, isolation) using a compassionate and age-appropriate approach - Participate in regular team meetings to ensure best practices - Support clients through therapy life transitions, such as retirement, loss of independence, or bereavement, using a compassionate and age-appropriate approach. QUALIFICATIONS - Ability to support the Sailor Health team on a contract, part-time, or full-time basis (at least 15 hours per week) - Degree in Clinical Psychology: either Doctor of Psychology (Psy.D.) in Clinical Psychology or Doctor of Philosophy (Ph.D.) in Clinical Psychology - Experience working with older adults strongly preferred - Proficient using electronic health records (EHR) and using delivering therapy via telehealth OUR VALUES 1. Lead with compassion 2. We’re all leaders 3. Passion for older adults 4. We work and win together", "summaryDescription" : "Clinical Psychologist – Licensed in Alabama (Geriatric, Virtual) at Sailor Health. Skills: Geriatric Telehealth, Clinical Psychology. Provide psychotherapy to older adults via telehealth. 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