{ "count" : 120961, "data" : [ { "id" : "6a307a27f292fd229c038b70", "title" : "Courier", "company" : "LTS", "industry" : "Healthcare", "salary" : { "min" : 20000.0, "max" : 20000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Greenwood, South Carolina, United States", "locations" : [ "Greenwood", "South Carolina", "United States" ], "timestamp" : "2026-06-16T10:40:51.700", "fingerprint" : "4519133d74a51064fd3a019b664e65636631a1998d6c2ba458fa490b63468999", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/lts/jobs/4278214009", "externalId" : "4278214009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Greenwood", "state" : "South Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1489805,-82.1128820" } ], "locationText" : "Greenwood, South Carolina, United States", "minimumEducation" : "High School Diploma or GED", "technicalSkills" : "Outlook, Excel", "professionalSkills" : [ "Time management", "Route planning" ], "hardSkillsList" : [ "Inventory management", "Basic maintenance", "Troubleshooting" ], "hardSkills" : [ { "name" : "Inventory management", "level" : "intermediate" }, { "name" : "Basic maintenance", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Kiosk maintenance, Supply restocking, Route optimization", "majorSkillsList" : [ "Kiosk maintenance", "Supply restocking", "Route optimization" ], "coreResponsibilities" : "Plan your route to meet all delivery deadlines, Comply with transportation laws, Safely package items, Transport items, Deliver items to clients on time, Restock kiosks with correct supplies, Maintain an accurate inventory of supplies, Perform basic kiosk function checks, Relay status updates to your manager", "domainKnowledge" : "Healthcare kiosk programs", "domainList" : [ "healthcare-kiosk-programs" ], "domainSpecificKnowledge" : [ "Healthcare kiosk programs" ], "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Use personal vehicle, Use personal cell phone, Mileage reimbursement, Courier bonus", "qualificationsBasic" : "High School Diploma or GED, Ability to work a flexible, as-needed schedule Monday–Saturday, no Holidays or Sundays, Ability to accept shipments of supplies and equipment, Willingness to drive up to a two-hour radius from your assigned area as needed, Able to stand, walk, bend, kneel, squat, and sit as needed, Able to lift and carry 15–20 lbs. unassisted, Adequate vision (or corrective vision) for depth perception and color recognition, Able to perform both gross and fine motor tasks", "qualificationsPreferred" : "Prior courier, delivery, or customer service experience", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Kiosk Location: 222 East Ave., Greenwood, South Carolina 29646 Schedule: Flexible / Monday–Saturday, No Holidays or Sundays LTS is looking for a reliable, self-motivated Courier to support our TestandGo healthcare kiosk programs. At LTS, we believe everyone deserves access to quality healthcare — and technology is how we get there. Our TestandGo kiosk program brings convenient health services directly into communities, making testing and care more accessible for everyone. As a Courier, you’ll be a key part of that mission: keeping our kiosks stocked, our equipment working properly, and our program running smoothly. In this role you will use your personal vehicle and cell phone to complete supply restocks, maintenance and troubleshooting of kiosks across your assigned region, and serve as an on-the-ground resource to keep things running smoothly. You’ll have flexibility to work your assigned area while meeting scheduled deadlines. This position offers mileage reimbursement and a courier bonus. If you’re someone who takes pride in doing their job well and loves being out in the field, this one’s for you. What You’ll Do: • Plan your route to meet all delivery deadlines while complying with transportation laws • Safely package, transport, and deliver items to internal and external clients on time, every time. • Restock kiosks with correct supplies and quantities when assigned • Maintain an accurate up-to-date inventory of supplies kept on hand for auditing purposes • Perform basic kiosk function checks and relay status updates to your manager • Maintenance comfortable with email (Outlook) and spreadsheets (Excel) • Strong time management and attention to detail • Ability to work a flexible, as-needed schedule Monday–Saturday, no Holidays or Sundays • Ability to accept shipments of supplies and equipment • Willingness to drive up to a two-hour radius from your assigned area as needed, mileage will be paid • High School Diploma or GED Nice to Have: • Prior courier, delivery, or customer service experience Physical Requirements: • Able to stand, walk, bend, kneel, squat, and sit as needed • Able to lift and carry 15–20 lbs. unassisted and reach in all directions • Adequate vision (or corrective vision) for depth perception and color recognition • Able to perform both gross and fine motor tasks Why Join LTS • Courier Bonus and mileage reimbursement — eligible from day one • Be part of a mission-driven team making healthcare more accessible in your community • Flexible scheduling that works around your life • Meaningful, independent work out in the field Pay Range $20—$20 USD LTS shares salary ranges to promote transparency. Compensation ranges are provided for informational purposes, and final compensation may vary based on experience, skills, location, and role requirements. LTS is committed to offering eligible employees comprehensive benefits that will provide them with options intended to meet their needs and the needs of their family.", "summaryDescription" : "Courier at LTS. Skills: Kiosk maintenance, Supply restocking, Route optimization. Plan your route to meet all delivery deadlines. Comply with transportation laws", "postedDate" : "2026-06-16T01:18:06.941", "createdAt" : "2026-06-16T01:18:06.941", "lastUpdated" : "2026-06-16T10:40:51.700", "ingestTimestamp" : "2026-06-16T01:18:06.941", "mongoId" : "6a307a27f292fd229c038b70", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 20000, "salaryAnnualMax" : 20000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Inventory management", "Basic maintenance", "Troubleshooting", "Kiosk maintenance", "Supply restocking", "Route optimization", "Time management", "Route planning", "Healthcare kiosk programs" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 949.175, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7a6574d8ee00a0945458", "title" : "Courier", "company" : "RLS Radiopharmacies", "industry" : "Healthcare", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Temple", "locations" : [ "Temple" ], "timestamp" : "2026-06-16T02:59:01.184", "fingerprint" : "8d83052aecc716676981c762fc1fe5d38a7ffe0ca0766ad1ed8ae15fcbe55ebc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/rlsbio/jobs/4688903006", "externalId" : "4688903006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Temple", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "31.0983747,-97.3429563" } ], "locationText" : "Temple, Texas, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "majorSkills" : "Radiopharmaceutical delivery, Regulatory compliance, Logistics management", "majorSkillsList" : [ "Radiopharmaceutical delivery", "Regulatory compliance", "Logistics management" ], "coreResponsibilities" : "Handle radiopharmaceuticals, Package radiopharmaceuticals, Deliver radiopharmaceuticals, Process returns from customers, Ensure timely delivery, Ensure correct package delivery, Completes Department of Transportation (DOT) paperwork, Maintain cleanliness of delivery vehicles", "domainKnowledge" : "Radiopharmaceuticals; Regulatory guidelines", "domainList" : [ "radiopharmaceuticals", "regulatory-guidelines" ], "domainSpecificKnowledge" : [ "Radiopharmaceuticals", "Regulatory guidelines" ], "documentationSkills" : "DOT paperwork", "specialRequirements" : "Willingness to submit to a drug test, Willingness to submit to a background check, On-call basis, Arrive within 45 minutes, Covid 19 vaccination, Lift 50 pounds", "outcomesObjectives" : "Ensure timely delivery of correct package", "qualificationsBasic" : "High School Diploma, GED, or equivalent experience, Valid driver’s license, Clean driving record, Ability to accommodate shift changes, Willingness to work on an on-call basis, Ability to arrive to the pharmacy within 45 minutes, Proof of vaccination for Covid 19, Must be able to lift 50 pounds", "qualificationsPreferred" : "Previous delivery driving experience, Previous experience handling/transporting radiopharmaceuticals, Basic computer skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Shift: Part Time | Thursday-Friday 9:00am-4:00pm, Saturday-Sunday 3:30am-8:30am Pay starting at $18/hr Job Summary Support pharmacy operations by handling, packaging and delivering radiopharmaceuticals within regulatory guidelines to authorized recipients, such as hospitals, imaging facilities & healthcare clinics within a 24-hour healthcare business environment. Couriers drive RLS company owned cars, not personal vehicles for deliveries. Key Accountabilities: Package and deliver radiopharmaceuticals, compliantly Process returns from customers Ensure timely delivery of the correct package to the customer Completes Department of Transportation (DOT) paperwork for deliveries Maintain cleanliness of delivery vehicles Other duties as assigned Education and Experience: Willingness to submit to a drug test and background check High School Diploma, GED, or equivalent experience Valid driver’s license to operate in necessary delivery area and clean driving record Ability to accommodate shift changes based on business needs. Willingness to work on an on-call basis, with the expectation that you can arrive to the pharmacy within 45 minutes. Proof of vaccination for Covid 19 to meet compliance obligations for Customer mandated on-site requirements Must be able to lift 50 pounds. Desired Capabilities: Previous delivery driving experience. Previous experience handling/transporting radiopharmaceuticals Ability to take direction to perform duties Ability to effectively communicate. Basic computer skills.", "summaryDescription" : "Courier at RLS Radiopharmacies. Skills: Radiopharmaceutical delivery, Regulatory compliance, Logistics management. Handle radiopharmaceuticals. Package radiopharmaceuticals", "postedDate" : "2026-06-14T20:02:15.827", "createdAt" : "2026-06-14T20:02:15.827", "lastUpdated" : "2026-06-16T02:59:01.184", "ingestTimestamp" : "2026-06-14T20:02:15.827", "mongoId" : "6a2c7a6574d8ee00a0945458", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Radiopharmaceutical delivery", "Regulatory compliance", "Logistics management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Radiopharmaceuticals", "Regulatory guidelines" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 896.21295, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c7a6574d8ee00a0945457", "title" : "Courier", "company" : "RLS Radiopharmacies", "industry" : "Pharma", "salary" : { "min" : 20.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Boston", "locations" : [ "Boston" ], "timestamp" : "2026-06-16T01:39:41.088", "fingerprint" : "91df62e4fa7be58377607aa2e652f8141df62f79828f6a39c478b49be7e4707e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/rlsbio/jobs/4688898006", "externalId" : "4688898006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "hardSkillsList" : [ "DOT paperwork processing" ], "hardSkills" : [ { "name" : "DOT paperwork processing", "level" : "intermediate" } ], "majorSkills" : "Radiopharmaceutical delivery", "majorSkillsList" : [ "Radiopharmaceutical delivery" ], "coreResponsibilities" : "Handle radiopharmaceuticals, Package radiopharmaceuticals, Deliver radiopharmaceuticals, Process returns from customers, Ensure timely delivery, Complete DOT paperwork, Maintain vehicle cleanliness", "domainKnowledge" : "Radiopharmaceuticals; Regulatory guidelines", "domainList" : [ "radiopharmaceuticals", "regulatory-guidelines" ], "domainSpecificKnowledge" : [ "Radiopharmaceuticals", "Regulatory guidelines" ], "communicationSkills" : "Effective communication", "specialRequirements" : "Submit to drug test, Submit to background check, Accommodate shift changes, Work on-call basis, Arrive within 45 minutes, Proof of Covid 19 vaccination", "outcomesObjectives" : "Deliver correct package", "qualificationsBasic" : "High School Diploma or equivalent, Valid driver's license, Clean driving record, Ability to lift 60 pounds", "qualificationsPreferred" : "Previous delivery driving experience, Previous experience handling radiopharmaceuticals, Basic computer skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Shift: Part-Time | Thursday, Saturday, and Sunday 3:00a-8:00a Pay starting at $20hr Job Summary Support pharmacy operations by handling, packaging and delivering radiopharmaceuticals within regulatory guidelines to authorized recipients, such as hospitals, imaging facilities & healthcare clinics within a 24-hour healthcare business environment. Couriers drive RLS company owned cars, not personal vehicles for deliveries. Key Accountabilities: Package and deliver radiopharmaceuticals, compliantly Process returns from customers Ensure timely delivery of the correct package to the customer Completes Department of Transportation (DOT) paperwork for deliveries Maintain cleanliness of delivery vehicles Other duties as assigned Education and Experience: Willingness to submit to a drug test and background check High School Diploma, GED, or equivalent experience Valid driver’s license to operate in necessary delivery area and clean driving record Ability to accommodate shift changes based on business needs. Willingness to work on an on-call basis, with the expectation that you can arrive to the pharmacy within 45 minutes. Proof of vaccination for Covid 19 to meet compliance obligations for Customer mandated on-site requirements Must be able to lift 60 pounds. Desired Capabilities: Previous delivery driving experience. Previous experience handling/transporting radiopharmaceuticals Ability to take direction to perform duties Ability to effectively communicate. Basic computer skills.", "summaryDescription" : "Courier at RLS Radiopharmacies. Skills: Radiopharmaceutical delivery. Handle radiopharmaceuticals. Package radiopharmaceuticals", "postedDate" : "2026-06-14T19:10:11.043", "createdAt" : "2026-06-14T19:10:11.043", "lastUpdated" : "2026-06-16T01:39:41.088", "ingestTimestamp" : "2026-06-14T19:10:11.043", "mongoId" : "6a2c7a6574d8ee00a0945457", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "DOT paperwork processing", "Radiopharmaceutical delivery", "Radiopharmaceuticals", "Regulatory guidelines" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 877.3185, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6949bdd070f0b99d58827ee9", "title" : "Courier", "company" : "DHL International (UK) Ltd", "industry" : "Logistics", "salary" : { "min" : 26000.0, "max" : 34000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Courier in Worcester, United Kingdom, adjusted for the logistics industry and company size." }, "location" : "United Kingdom-Worcestershire-Worcester", "locations" : [ "United Kingdom-Worcestershire-Worcester", "false", "true, 119413, false" ], "certifications" : [ "C1, 7.5 ton License" ], "timestamp" : "2026-06-16T04:37:27.872", "fingerprint" : "708773b1e1a5d87f33ca93dc2cd77aac16b4afa1c71eae679cbb9a1253346199", "source" : "taleo", "language" : "en", "applyUrl" : "https://dhlexpress.taleo.net/careersection/ex/jobdetail.ftl?job=119413", "externalId" : "119413", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Worcester", "state" : "Worcestershire", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.1965281,-2.2095608" } ], "locationText" : "Worcester, Worcestershire, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Route planning" ], "coreResponsibilities" : "Deliver packages", "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Internal promotion training", "specialRequirements" : "Handle physical demands", "qualificationsBasic" : "Full UK driving license", "qualificationsPreferred" : "C1, 7.5 ton License preferred, Experience in multi-drop courier role, Customer-facing positions experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Full-time Mixed Shift Skills & Experience: · Excellent written and verbal communication skills. · Strong geographical knowledge and route planning skills. · Ability to handle physical demands of the role. · Full UK driving license (C1, 7.5 ton License preferred). · Experience in a multi-drop courier role and customer-facing positions is advantageous. Benefits: · Competitive salary and quarterly bonus scheme. · Generous holiday entitlement increasing with service. · Company pension scheme with excellent contribution rates. · Life Assurance and enhanced maternity pay. · Generous company sick pay. · Voluntary benefits including retail, entertainment, and gym membership discounts. · Access to professional employee assistance and wellbeing programs. · Excellent training and development opportunities with a focus on internal promotion. Join Us: If you are passionate about delivering exceptional service and want to be part of a dynamic team, apply now to become a Courier at DHL International (UK) Ltd. Together, we can make a difference. Privacy Notice DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.", "summaryDescription" : "Courier at DHL International (UK) Ltd. Deliver packages", "createdAt" : "2026-06-14T20:40:13.553", "lastUpdated" : "2026-06-16T04:37:27.872", "ingestTimestamp" : "2026-06-14T20:40:13.553", "mongoId" : "6949bdd070f0b99d58827ee9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Route planning", "C1, 7.5 ton License" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 871.4428, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6949bdd070f0b99d58827ee3", "title" : "Courier", "company" : "DHL International (UK) Ltd", "industry" : "Logistics", "salary" : { "min" : 23000.0, "max" : 28000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Courier in Basildon, United Kingdom, adjusted for industry and company size." }, "location" : "United Kingdom-Essex-Basildon", "locations" : [ "United Kingdom-Essex-Basildon", "false", "true, 111930, false" ], "timestamp" : "2026-06-15T08:38:04.456", "fingerprint" : "eeab1fc7e0243391b7ddf95c88ada8def85726ccc861c1200dcc1d51f74d5d03", "source" : "taleo", "language" : "en", "applyUrl" : "https://dhlexpress.taleo.net/careersection/ex/jobdetail.ftl?job=111930", "externalId" : "111930", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Basildon", "state" : "Essex", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5702375,0.4583573" } ], "locationText" : "Basildon, Essex, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Route planning" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Training and development opportunities; Internal promotion", "specialRequirements" : "Physical demands of the role", "qualificationsBasic" : "Full UK driving license, Ability to handle physical demands", "qualificationsPreferred" : "C1, 7.5 ton License preferred, Experience in multi-drop courier role, Experience in customer-facing positions", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Full-time Mixed Shift Skills & Experience: · Excellent written and verbal communication skills. · Strong geographical knowledge and route planning skills. · Ability to handle physical demands of the role. · Full UK driving license (C1, 7.5 ton License preferred). · Experience in a multi-drop courier role and customer-facing positions is advantageous. Benefits: · Competitive salary and quarterly bonus scheme. · Generous holiday entitlement increases with service. · Company pension scheme with excellent contribution rates. · Life Assurance and enhanced maternity pay. · Generous company sick pay. · Voluntary benefits, including retail, entertainment, and gym membership discounts. · Access to professional employee assistance and wellbeing programs. · Excellent training and development opportunities with a focus on internal promotion. Join Us: If you are passionate about delivering exceptional service and want to be part of a dynamic team, apply now to become a Courier at DHL International (UK) Ltd. Together, we can make a difference. Privacy Notice DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.", "summaryDescription" : "Courier at DHL International (UK) Ltd", "createdAt" : "2026-06-14T06:36:13.178", "lastUpdated" : "2026-06-15T08:38:04.456", "ingestTimestamp" : "2026-06-14T06:36:13.178", "mongoId" : "6949bdd070f0b99d58827ee3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Route planning" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 822.39575, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c91af74d8ee00a0983ce0", "title" : "Senior Fraud and Disputes Manager", "company" : "Capital on Tap", "industry" : "FinTech", "salary" : { "min" : 70000.0, "max" : 105000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Fraud and Disputes Manager in Manchester, UK, adjusted for manager-level seniority in the FinTech industry." }, "location" : "Manchester, England, United Kingdom", "locations" : [ "Manchester", "England", "United Kingdom" ], "timestamp" : "2026-06-15T07:13:04.523", "fingerprint" : "51f44180746c03be2dd90f23d912f1712882e49231c139d087b317fc8e39094d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/capitalontap/jobs/8589973002", "externalId" : "8589973002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, England, United Kingdom", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Risk strategy", "Control frameworks", "Customer journey enhancement", "Capacity planning", "SLA management", "Training development", "Competency development", "Fraud trend monitoring", "Process optimization", "Performance tracking" ], "hardSkillsList" : [ "Fraud prevention", "Disputes investigation", "Risk assessment", "Control design", "Control testing" ], "softSkillsList" : [ "Leadership", "Coaching" ], "hardSkills" : [ { "name" : "Fraud prevention", "level" : "intermediate" }, { "name" : "Disputes investigation", "level" : "intermediate" }, { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Control design", "level" : "intermediate" }, { "name" : "Control testing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Coaching" } ], "majorSkills" : "Fraud and Disputes, Risk Management, Team Leadership", "majorSkillsList" : [ "Fraud and Disputes", "Risk Management", "Team Leadership" ], "coreResponsibilities" : "Lead Fraud Prevention teams, Lead Disputes Investigation teams, Develop Fraud Prevention teams, Develop Disputes Investigation teams, Oversee fraud operations, Oversee disputes operations, Ensure regulatory compliance, Monitor emerging fraud trends, Implement fraud strategies, Refine disputes strategies, Design control frameworks, Maintain control frameworks, Act as escalation point, Leverage technology, Leverage data, Optimize processes, Enhance customer experience, Track KPIs, Track KRIs", "teamCollaboration" : "Cross-functional teams; Second line of defence teams", "domainKnowledge" : "UK regulatory requirements; US regulatory requirements; Scheme rules; Industry standards; Financial services; Business customers", "domainList" : [ "uk-regulatory-requirements", "us-regulatory-requirements", "scheme-rules", "industry-standards", "financial-services", "business-customers" ], "domainSpecificKnowledge" : [ "UK regulatory requirements", "US regulatory requirements", "Scheme rules", "Industry standards", "Financial services", "Business customers" ], "continuousLearning" : "Annual Learning Budget; Wellbeing Budget", "problemSolvingSkills" : "Solutions-driven approach; Analytical thinker; Complex data interpretation; Evidence-based decision-making", "outcomesObjectives" : "Minimise financial losses; Manage operational risk; Drive performance; Continuous improvement", "qualificationsBasic" : "Financial services leader, Disputes and fraud focus, Business customers specialization, Pragmatic leader, Solutions-driven approach, Leading high-performing teams, Fast-paced environments experience, Deep knowledge regulatory requirements, Deep knowledge legal requirements, Risk assessment experience, Control design experience, Control testing experience, Analytical thinker, Complex data interpretation, Evidence-based decision-making", "workSiteFlexibility" : "Hybrid", "rawDescription" : "We’re Capital on Tap \uD83D\uDC4B \uD83D\uDCB3 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. 1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! \uD83D\uDCCD Manchester | \uD83C\uDFE2 3 days a week in the office. Fraud and Disputes / Customer Operations \uD83D\uDE80 We’re seeking an experienced Senior Leader in Fraud and Disputes Operations to lead our teams supporting our customers across the UK and US. This is a high-impact role that extends well beyond day-to-day management; and you’ll play a key role in defining and evolving our risk strategy, enhancing our control frameworks, and improving the end-to-end customer journey. Working cross-functionally across Capital on Tap, you’ll champion continuous improvement, minimise losses, and play a critical role in upholding our reputation for operational excellence. Key Responsibilities \uD83D\uDC4F Lead, coach, and develop high-performing Fraud Prevention and Disputes Investigation teams, fostering a culture of excellence and continuous improvement. Oversee day-to-day fraud and disputes operations, including capacity planning, scheduling, SLA management, training, and competency development. Ensure full compliance with UK and US regulatory requirements, scheme rules, and deadlines, staying current with evolving industry standards. Monitor emerging fraud trends and collaborate with second line of defence teams to implement and refine fraud and disputes strategies. Design and maintain robust control frameworks to minimise financial losses, manage operational risk, and act as an escalation point for complex cases. Leverage technology and data to optimise processes, enhance customer experience, and track KPIs/KRIs to drive performance and continuous improvement. We’re Looking For \uD83D\uDD0D An experienced financial services leader specialising in disputes and fraud, with a focus on business customers. An adaptable and pragmatic leader with a hands-on, solutions-driven approach to problem solving. A proven track record of leading high-performing teams in fast-paced, dynamic environments. A subject matter expert with deep knowledge of regulatory and legal requirements, and extensive experience in risk assessment and control design and testing. An analytical thinker skilled in interpreting complex data and driving evidence-based decision-making. Our Values & Culture \uD83C\uDF1E Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly. Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage. Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard. Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done. Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback. Interview Process \uD83E\uDD1D Stage 1: 30 minute call with a Talent Partner Stage 2: 60 minute interview with our Customer Operations Director Stage 3: 60 minute interview with our People team and a peer Diversity & Inclusion \uD83C\uDF08 We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: \uD83C\uDFE5 Private Healthcare including dental and opticians services through Vitality ✈️ Worldwide travel insurance through Vitality \uD83C\uDF81 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) \uD83D\uDC5B Salary Sacrifice Pension Scheme up to 7% match \uD83D\uDE98 Octopus EV Salary Sacrifice Scheme \uD83C\uDFD6️ 28 days holiday (plus bank holidays) \uD83D\uDCD6 Annual Learning and Wellbeing Budget \uD83D\uDC6A Enhanced Parental Leave \uD83D\uDEB2 Cycle to Work Scheme \uD83D\uDE82 Season Ticket Loan \uD83D\uDCAC 6 free therapy sessions per year \uD83D\uDC36 Dog Friendly Offices \uD83C\uDF6B Free drinks and snacks in our offices Check out more of our benefits, values and mission here. Other Info \uD83D\uDC4DCheck out our ‘Top Tips’ for interviewing. ✔️Keep updated on new job opportunities by following us on Linkedin. \uD83D\uDCE7Email careers@capitalontap.com if you have any questions. Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)", "summaryDescription" : "Senior Fraud and Disputes Manager at Capital on Tap. Skills: Fraud and Disputes, Risk Management, Team Leadership. Lead Fraud Prevention teams. Lead Disputes Investigation teams", "postedDate" : "2026-06-13T20:48:22.244", "createdAt" : "2026-06-13T20:48:22.244", "lastUpdated" : "2026-06-15T07:13:04.523", "ingestTimestamp" : "2026-06-13T20:48:22.244", "mongoId" : "6a2c91af74d8ee00a0983ce0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Fraud prevention", "Disputes investigation", "Risk assessment", "Control design", "Control testing", "Leadership", "Coaching", "Fraud and Disputes", "Risk Management", "Team Leadership", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Risk strategy", "Control frameworks", "Customer journey enhancement", "Capacity planning", "SLA management", "Training development", "Competency development", "Fraud trend monitoring", "Process optimization", "Performance tracking", "UK regulatory requirements", "US regulatory requirements", "Scheme rules", "Industry standards", "Financial services", "Business customers" ], "skillCount" : 33, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 756.2051, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3056aef292fd229cf2caa8", "title" : "Claims Account Manager", "company" : "CBCS", "industry" : "Insurance", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Claims Account Manager in Dubuque, United States, adjusted for the insurance industry and full-time employment." }, "location" : "Dubuque, Iowa, United States", "locations" : [ "Dubuque", "Iowa", "United States", "Remote" ], "certifications" : [ "AIC", "CPCU" ], "timestamp" : "2026-06-16T07:55:58.705", "fingerprint" : "1a66c351bf47129309bc5733086e2aab31318ddfcf84224708cfd71719590d37", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/cbcs/jobs/5261202008", "externalId" : "5261202008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dubuque", "state" : "Iowa", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.5006243,-90.6647985" } ], "locationText" : "Dubuque, Iowa, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 7, "experienceLevel" : "Mid", "technicalSkills" : "Microsoft Office, Excel, PowerPoint, CRM tools", "professionalSkills" : [ "Account management", "Client relationship management", "Claims handling", "Data analysis", "Cost containment", "Program optimization", "Sales presentations" ], "hardSkillsList" : [ "Claims data analysis", "Financial reconciliation" ], "hardSkills" : [ { "name" : "Claims data analysis", "level" : "intermediate" }, { "name" : "Financial reconciliation", "level" : "intermediate" } ], "majorSkills" : "Account management, Claims expertise, Client relationships", "majorSkillsList" : [ "Account management", "Claims expertise", "Client relationships" ], "coreResponsibilities" : "Serve as primary point of contact for assigned, Manage client relationships from onboarding through renewal, Lead client meetings, claims reviews, and stewardship sessions, Present actionable insights on claim performance, trends, and, Monitor claims handling quality and TPA performance, Ensure adherence to best practices, service standards, and, Resolve escalations and improve claim outcomes, Analyze claims data (frequency, severity, lag time, expenses), Recommend cost containment and program optimization strategies, Support implementation of new accounts, Ensure smooth transition of claims handling and reporting, Assist with contracts, renewals, and financial reconciliation, Participate in sales presentations and finalist meetings", "teamCollaboration" : "Internal claims teams; Adjusters; Supervisors; Leadership", "domainKnowledge" : "Third-Party Administrator (TPA); Claims lifecycle; Coverage; TPA service delivery models; Auto liability; General liability; Workers’ compensation", "domainList" : [ "third-party-administrator-tpa", "claims-lifecycle", "coverage", "tpa-service-delivery-models", "auto-liability", "general-liability", "workers-compensation" ], "domainSpecificKnowledge" : [ "Third-Party Administrator (TPA)", "Claims lifecycle", "Coverage", "TPA service delivery models", "Auto liability", "General liability", "Workers’ compensation" ], "toolProficiency" : [ "Claims systems", "Microsoft Office", "Excel", "PowerPoint", "CRM tools" ], "communicationSkills" : "Presentation skills; Client-facing confidence", "problemSolvingSkills" : "Analytical skills; Interpret claims data; Present claims data", "outcomesObjectives" : "Ensure service excellence; Ensure operational efficiency; Ensure program outcomes", "qualificationsBasic" : "3–7+ years of experience within a TPA, insurance carrier, or claims organization, Background in auto liability, general liability, and/or workers’ compensation claims, Proven experience in a client-facing, consultative, or account management role", "qualificationsPreferred" : "Bachelor's degree preferred, Industry designations such as AIC, CPCU, or similar are a plus", "workSiteFlexibility" : "Onsite", "rawDescription" : "We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general liability, and/or workers’ compensation programs. This role serves as the key liaison between clients and internal claims teams, ensuring service excellence, operational efficiency, and strong program outcomes throughout the lifecycle of each account. Key Responsibilities Serve as the primary point of contact for assigned accounts, managing relationships from onboarding through renewal Lead client meetings, claims reviews, and stewardship sessions, presenting actionable insights on claim performance, trends, and outcomes Monitor claims handling quality and TPA performance, ensuring adherence to best practices, service standards, and regulatory requirements Partner with adjusters, supervisors, and leadership to resolve escalations and improve claim outcomes Analyze claims data (frequency, severity, lag time, expenses) to recommend cost containment and program optimization strategies Support implementation of new accounts, ensuring a smooth transition of claims handling and reporting Assist with contracts, renewals, and financial reconciliation, including claim costs and program performance Participate in sales presentations and finalist meetings, showcasing claims expertise and service capabilities Qualifications & Experience 3–7+ years of experience within a TPA, insurance carrier, or claims organization Strong background in auto liability, general liability, and/or workers’ compensation claims Proven experience in a client-facing, consultative, or account management role Bachelor’s degree preferred Industry designations such as AIC, CPCU, or similar are a plus Skills & Expertise Deep understanding of claims lifecycle, coverage, and TPA service delivery models Strong analytical skills with the ability to interpret and present claims data Excellent communication and presentation skills with client-facing confidence Highly organized with the ability to manage multiple accounts and priorities Proficient in claims systems, Microsoft Office (especially Excel/PowerPoint), and CRM tools About Cottingham & Butler Claims Services (CBCS) At CBCS, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in. As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.", "summaryDescription" : "Claims Account Manager at CBCS. Skills: Account management, Claims expertise, Client relationships. Serve as primary point of contact for assigned. Manage client relationships from onboarding through renewal", "postedDate" : "2026-06-15T23:18:14.156", "createdAt" : "2026-06-15T23:18:14.156", "lastUpdated" : "2026-06-16T07:55:58.705", "ingestTimestamp" : "2026-06-15T23:18:14.156", "mongoId" : "6a3056aef292fd229cf2caa8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Claims data analysis", "Financial reconciliation", "Account management", "Claims expertise", "Client relationships", "Client relationship management", "Claims handling", "Data analysis", "Cost containment", "Program optimization", "Sales presentations", "Third-Party Administrator (TPA)", "Claims lifecycle", "Coverage", "TPA service delivery models", "Auto liability", "General liability", "Workers’ compensation", "AIC", "CPCU", "Claims systems", "Microsoft Office", "Excel", "PowerPoint", "CRM tools" ], "skillCount" : 25, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 743.69025, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ebf7b74d8ee00a0e9aaf7", "title" : "Courier", "company" : "Labcorp", "salary" : { "min" : 17.75, "max" : 17.75, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "Valid driver's license" ], "timestamp" : "2026-06-15T23:07:40.170", "fingerprint" : "2955d2baecf18ca92ccc242deab845c3864139cf0ec5c096c783e776a8c230b6", "source" : "workday", "language" : "en", "applyUrl" : "https://labcorp.wd1.myworkdayjobs.com/External/job/Spokane-WA/Part-Time-Courier_2619449", "externalId" : "2619449", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "Spokane", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6571934,-117.4235100" } ], "locationText" : "Spokane, Washington, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "hardSkillsList" : [ "Route optimization" ], "hardSkills" : [ { "name" : "Route optimization", "level" : "intermediate" } ], "majorSkills" : "Customer service, Time management", "majorSkillsList" : [ "Customer service", "Time management" ], "coreResponsibilities" : "Pick up and deliver packages, Follow assigned routes, Provide excellent customer service, Maintain vehicle cleanliness, Complete delivery logs", "toolProficiency" : [ "GPS devices" ], "communicationSkills" : "Customer service", "documentationSkills" : "Delivery logs", "specialRequirements" : "Ability to lift 50 pounds, Clean driving record, Valid driver's license", "qualificationsBasic" : "Valid driver's license, Clean driving record, Ability to lift 50 pounds, High school diploma or GED", "qualificationsPreferred" : "Previous courier experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "_Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives._ PAML a Labcorp company is seeking a **Courier** to join our team in Spokane, WA. **Work Schedule:** Saturday and Sunday 8:00 am to 6:00 pm additional days or hours may be requested **Job Responsibilities:** * Load all necessary supplies needed for the daily pickups * Complete daily pick up schedule in a timely manner * Deliver all daily picks to your branch at the end of your shift * Handle all specimens and lab samples in safe and efficient manner * Safely operate company vehicle and obey all traffic laws * Utilize handheld electronic device to manage daily picks up * Work directly with dispatcher for additional pick-ups as needed * Evaluate traffic patterns, alternative routes and weather conditions as needed **Minimum Qualifications:** * No Experience or Education Required **Preferred Qualifications:** * High School Diploma or equivalent * 6 months or more previous driver/courier experience **Additional Job Standards:** * Valid Driver's License and good driving record * Be at least 21 years of age * Very punctual with strong time management skills * Strong attention to detail and organizational skills * Customer service experience * Ability to problem solve customer issues * Able to lift up to 50 lbs. * Flexibility to work overtime as needed * Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision **At PAML a Labcorp company we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!** PAML a LabCorp company is seeking a Courier to join our team. In this position, you will be responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while providing excellent service to our clients. **Pay Range:** $17.75 to $24.02 per hour All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.__ Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.__ Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please [click here](https://careers.labcorp.com/global/en/us-rewards-and-wellness) **If you 're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our [accessibility site](https://careers.labcorp.com/global/en/accessibility) or contact us at [Labcorp Accessibility.](mailto:Disability_apply@LabCorp.com) For more information about how we collect and store your personal data, please see our [Privacy Statement](https://www.labcorp.com/about/web-privacy-policy).", "summaryDescription" : "Courier at Labcorp. Skills: Customer service, Time management. Pick up and deliver packages. Follow assigned routes", "postedDate" : "2026-06-12T21:27:51.441", "createdAt" : "2026-06-14T21:27:51.421", "lastUpdated" : "2026-06-15T23:07:40.170", "ingestTimestamp" : "2026-06-14T21:27:51.421", "mongoId" : "6a2ebf7b74d8ee00a0e9aaf7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://labcorp.wd1.myworkdayjobs.com/External/job/Spokane-WA/Part-Time-Courier_2619449", "salaryAnnualMin" : 36920, "salaryAnnualMax" : 36920, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Route optimization", "Customer service", "Time management", "Valid driver's license", "GPS devices" ], "skillCount" : 5, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 734.0209, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ebf7d74d8ee00a0e9ab80", "title" : "Courier", "company" : "Labcorp", "salary" : { "min" : 125.0, "max" : 125.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-15T23:27:27.394", "fingerprint" : "27730a7900fd7e561b48f4a61d969a9b22ef85fa4be2b2b7a9be97c665b51a66", "source" : "workday", "language" : "en", "applyUrl" : "https://labcorp.wd1.myworkdayjobs.com/External/job/Tucson-AZ/Courier_2615907", "externalId" : "2615907", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "Tucson", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.2228765,-110.9748470" } ], "locationText" : "Tucson, Arizona, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "Labcorp is seeking a **Courier** to join our team at Tucson, AZ **Work Schedule: Monday-Friday 12:00pm - 8:30pm. overtime and rotating weekends may be required.** **Job Responsibilities:** * Load all necessary supplies needed for the daily pickups * Complete daily pick up schedule in a timely manner * Deliver all daily picks to your branch at the end of your shift * Handle all specimens and lab samples in safe and efficient manner * Safely operate company vehicle and obey all traffic laws * Utilize handheld electronic device to manage daily picks up * Work directly with dispatcher for additional pick-ups as needed * Evaluate traffic patterns, alternative routes and weather conditions as needed **Preferred Qualifications:** * Current or Prior Labcorp experience * 2 or more years of professional courier or route‑based delivery experience, ideally within a medical or laboratory company. * 1 or more years of experience handling medical specimens or supporting hospital / laboratory operations * 2 or more years of experience using handheld delivery‑management devices or route optimization tools, such as scanners, GPS‑based routing software, or dispatch applications **Additional Job Standards:** * Valid Driver's License and good driving record * Be at least 21 years old * Punctual with strong time management skills * Strong attention to detail and organizational skills * Customer service experience * Ability to problem solve customer issues * Able to lift up to 50 lbs. * Flexibility to work overtime as needed * Strong communication skills; both written and verbal * Ability to work independently and in a team * Comfortable working under minimal supervision **At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!** **Included with this position is a company vehicle to use for the route. In addition, for only $125 per month, you will have the option of taking this vehicle home with you and using it for personal use.** **All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.** **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please [click here](https://careers.labcorp.com/global/en/us-rewards-and-wellness). **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our [accessibility site](https://careers.labcorp.com/global/en/accessibility) or contact us at [Labcorp Accessibility.](mailto:Disability_apply@LabCorp.com) For more information about how we collect and store your personal data, please see our [Privacy Statement](https://www.labcorp.com/about/web-privacy-policy).", "summaryDescription" : "Courier at Labcorp", "postedDate" : "2026-06-12T22:02:09.028", "createdAt" : "2026-06-14T22:02:08.993", "lastUpdated" : "2026-06-15T23:27:27.394", "ingestTimestamp" : "2026-06-14T22:02:08.993", "mongoId" : "6a2ebf7d74d8ee00a0e9ab80", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://labcorp.wd1.myworkdayjobs.com/External/job/Tucson-AZ/Courier_2615907", "salaryAnnualMin" : 260000, "salaryAnnualMax" : 260000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 699.50635, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ebf7d74d8ee00a0e9ab81", "title" : "Courier", "company" : "Labcorp", "salary" : { "min" : 125.0, "max" : 125.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-15T22:59:45.755", "fingerprint" : "dbf503cd8b2f7fcb104fa887d2bf6b5a7512b78c3011e8ffac3797ba2140bc0e", "source" : "workday", "language" : "en", "applyUrl" : "https://labcorp.wd1.myworkdayjobs.com/External/job/Tucson-AZ/Courier_2615691", "externalId" : "2615691", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "Tucson", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.2228765,-110.9748470" } ], "locationText" : "Tucson, Arizona, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "Labcorp is seeking a **Courier** to join our team at Tucson, AZ **Work Schedule: Monday-Friday 12:00pm - 8:30pm. overtime and rotating weekends may be required.** **Job Responsibilities:** * Load all necessary supplies needed for the daily pickups * Complete daily pick up schedule in a timely manner * Deliver all daily picks to your branch at the end of your shift * Handle all specimens and lab samples in safe and efficient manner * Safely operate company vehicle and obey all traffic laws * Utilize handheld electronic device to manage daily picks up * Work directly with dispatcher for additional pick-ups as needed * Evaluate traffic patterns, alternative routes and weather conditions as needed **Preferred Qualifications:** * Current or Prior Labcorp experience * 2 or more years of professional courier or route‑based delivery experience, ideally within a medical or laboratory company. * 1 or more years of experience handling medical specimens or supporting hospital / laboratory operations * 2 or more years of experience using handheld delivery‑management devices or route optimization tools, such as scanners, GPS‑based routing software, or dispatch applications **Additional Job Standards:** * Valid Driver's License and good driving record * Be at least 21 years old * Punctual with strong time management skills * Strong attention to detail and organizational skills * Customer service experience * Ability to problem solve customer issues * Able to lift up to 50 lbs. * Flexibility to work overtime as needed * Strong communication skills; both written and verbal * Ability to work independently and in a team * Comfortable working under minimal supervision **At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!** **Included with this position is a company vehicle to use for the route. In addition, for only $125 per month, you will have the option of taking this vehicle home with you and using it for personal use.** **All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.** **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please [click here](https://careers.labcorp.com/global/en/us-rewards-and-wellness). **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our [accessibility site](https://careers.labcorp.com/global/en/accessibility) or contact us at [Labcorp Accessibility.](mailto:Disability_apply@LabCorp.com) For more information about how we collect and store your personal data, please see our [Privacy Statement](https://www.labcorp.com/about/web-privacy-policy).", "summaryDescription" : "Courier at Labcorp", "postedDate" : "2026-06-12T21:56:08.691", "createdAt" : "2026-06-14T21:56:08.638", "lastUpdated" : "2026-06-15T22:59:45.755", "ingestTimestamp" : "2026-06-14T21:56:08.638", "mongoId" : "6a2ebf7d74d8ee00a0e9ab81", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://labcorp.wd1.myworkdayjobs.com/External/job/Tucson-AZ/Courier_2615691", "salaryAnnualMin" : 260000, "salaryAnnualMax" : 260000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 699.112, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca57374d8ee00a09b68c7", "title" : "Courier (Medical Specimen)", "company" : "Interpath Laboratory", "industry" : "Healthcare", "salary" : { "min" : 1600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "IP Omaha 1", "locations" : [ "IP Omaha 1" ], "timestamp" : "2026-06-16T04:27:46.862", "fingerprint" : "fad3bc0d8d364f9313cab02d7b52fd491c22b4181a60ee78045c92bbd825ea64", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/interpath/jobs/4274337009", "externalId" : "4274337009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Omaha", "state" : "Nebraska", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.2587459,-95.9383758" } ], "locationText" : "Omaha, Nebraska, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Inventory management" ], "hardSkillsList" : [ "Navigation", "Follow detailed instructions" ], "softSkillsList" : [ "Professional" ], "hardSkills" : [ { "name" : "Navigation", "level" : "intermediate" }, { "name" : "Follow detailed instructions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Professional" } ], "majorSkills" : "Medical specimen transport, Customer service", "majorSkillsList" : [ "Medical specimen transport", "Customer service" ], "coreResponsibilities" : "Coordinate specimen and supply transportation, Maintain professional appearance, Demonstrate customer-service-oriented attitude, Maintain vehicle cleanliness, Perform vehicle maintenance, Ensure HIPAA compliance, Document operations, Complete necessary reports, Assist with training couriers, Assist with communication among couriers, Maintain punctual attendance, Ensure continuity of operations", "teamCollaboration" : "Internal teams; Clients; Coworkers; Relevant departments", "domainKnowledge" : "HIPAA regulations; Infectious samples", "domainList" : [ "hipaa-regulations", "infectious-samples" ], "domainSpecificKnowledge" : [ "HIPAA regulations", "Infectious samples" ], "documentationSkills" : "Document operations", "specialRequirements" : "Lifting up to 30 lbs, Lifting 30-60 lbs, Enter and exit vehicle, Sit/drive up to 4 hours, Load & unload vehicle, Bending involved, Wear personal protective equipment, Handle potentially infectious samples, Drive in all conditions, Exposure to odorous chemicals, Kneeling, Stooping, Twisting, Change tires", "qualificationsBasic" : "High School Diploma or equivalent, Valid, unrestricted driver’s license, Clean driving record", "qualificationsPreferred" : "Previous driving/courier experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As we launch and grow Omaha’s clinical and reference laboratory, this role requires flexibility and a team-first mindset. Prior to assuming regular courier routes, the Courier may assist with supplies and inventory management, as well as other activities that support operations. We are seeking a friendly, dependable, and customer-service-oriented Courier with a clean driving record to join our team. The ideal candidate is adaptable, professional, and takes pride in representing the laboratory with clients and internal teams alike. Pay: Starts at $16.00 per hour, with rate negotiable based on experience Schedule: Monday - Friday 8am - 4:30pm with a 1/2 Hour Lunch Benefits: Medical, Dental, Vision with In-Network & Custom Network discounts 401(K) with discretionary employer match Paid Time Off Free clinical diagnostic laboratory testing performed in house In this role, you will: Coordinate timely and efficient transportation of medical specimens and supplies. Must maintain a professional appearance consistent with company dress and grooming standards and demonstrate a positive, customer-service-oriented attitude when interacting with clients, patients, and coworkers. Maintain cleanliness and perform maintenance on company vehicles and transport devices. Ensure compliance with confidentiality and HIPAA regulations. Document operations and complete necessary reports. Assist with training and communication among couriers and relevant departments. Maintain consistent, punctual, and reliable attendance to ensure continuity of operations and support for our team and patients. Education & Certification: High School Diploma or equivalent Experience: Strong preference for candidates with previous driving/courier experience Licensing & Driving Requirements: Valid, unrestricted driver’s license Clean driving record Skills & Competencies: Navigation, punctuality, and ability to follow detailed instructions Ability to drive in inclement weather General Physical Requirements: Frequent lifting up to 30 lbs. Occasional lifting of 30-60 lbs. Ability to enter and exit assigned vehicle. Able to sit in vehicle/drive for up to 4 hours nonstop. Ability to load & unload assigned vehicle, with frequent bending involved. Ability to wear personal protective equipment as needed. Regularly handle potentially infectious samples. Ability to drive assigned vehicle in all types of conditions, including built-up areas, freeway, and rural traffic, hours of darkness, and inclement weather. May be exposed to odorous chemicals and specimens. Occasional-to-regular kneeling, bending, stooping and twisting to perform vehicle inspections and minor operator maintenance, including changing tires. OHSA Category: This position performs tasks that involve exposure to blood, body fluids and/or tissues. All employees performing these duties are offered the opportunity to receive the Hepatitis-B vaccination series. About Us: Interpath Laboratory is a family-owned and operated clinical and anatomic pathology laboratory serving communities across Oregon, Washington, Nebraska, and Idaho. With more than 90 locations and over 60 years of steady growth, we are one of the Pacific Northwest’s leading independent laboratories, with plans for continued and strategic expansion into the Midwest. We are known for delivering rapid, reliable, and cost-effective laboratory testing while maintaining the flexibility, innovation, and personal connection that come from remaining independent. Our success is built on strong relationships—with our clients, our patients, and most importantly, our employees. At Interpath, we foster a collaborative, supportive work environment where teamwork, professionalism, and positive attitudes matter. We believe great results start with great people, and we are committed to creating a workplace where employees can build meaningful careers while making a real impact in the communities we serve. We are excited to share with you a short video that shows why the Interpath family is so special. Please click here: https://youtu.be/iMaXUt6s9rg", "summaryDescription" : "Courier (Medical Specimen) at Interpath Laboratory. Skills: Medical specimen transport, Customer service. Coordinate specimen and supply transportation. Maintain professional appearance", "postedDate" : "2026-06-14T19:19:36.615", "createdAt" : "2026-06-14T19:19:36.615", "lastUpdated" : "2026-06-16T04:27:46.862", "ingestTimestamp" : "2026-06-14T19:19:36.615", "mongoId" : "6a2ca57374d8ee00a09b68c7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 3328000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Navigation", "Follow detailed instructions", "Professional", "Medical specimen transport", "Customer service", "Inventory management", "HIPAA regulations", "Infectious samples" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 697.5305, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca57374d8ee00a09b68c3", "title" : "Courier (Medical Specimen)", "company" : "Interpath Laboratory", "industry" : "Healthcare", "salary" : { "min" : 17.0, "max" : 21.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "IP Portland 1", "locations" : [ "IP Portland 1" ], "timestamp" : "2026-06-15T21:26:46.894", "fingerprint" : "128cd94079e3d48b8c886b977c0d6f72251187f61630bfbeaed67800fa1614f8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/interpath/jobs/4135962009", "externalId" : "4135962009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Portland", "state" : "Oregon", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "45.5202471,-122.6741940" } ], "locationText" : "Portland, Oregon, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Customer service", "Navigation", "Documentation" ], "hardSkillsList" : [ "Medical specimen transport" ], "softSkillsList" : [ "Friendly" ], "hardSkills" : [ { "name" : "Medical specimen transport", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Friendly" } ], "majorSkills" : "Specimen transportation, Customer service", "majorSkillsList" : [ "Specimen transportation", "Customer service" ], "coreResponsibilities" : "Coordinate transportation of medical specimens and supplies, Provide excellent customer service, Maintain cleanliness of company vehicles, Perform maintenance on company vehicles, Ensure compliance with confidentiality, Ensure compliance with HIPAA regulations, Document operations, Complete necessary reports, Assist with training among couriers, Assist with communication among couriers, Assist with training among relevant departments, Assist with communication among relevant departments", "teamCollaboration" : "Among couriers; Among relevant departments", "domainKnowledge" : "HIPAA regulations; Infectious samples handling", "domainList" : [ "hipaa-regulations", "infectious-samples-handling" ], "domainSpecificKnowledge" : [ "HIPAA regulations", "Infectious samples handling" ], "documentationSkills" : "Operations documentation", "specialRequirements" : "Exposure to blood, body fluids and/or tissues, Exposure to odorous chemicals and specimens", "qualificationsBasic" : "High School Diploma or equivalent, Valid, unrestricted driver’s license, Clean driving record, Frequent lifting up to 30 lbs, Occasional lifting of 30-60 lbs, Ability to enter and exit assigned vehicle, Able to sit in vehicle/drive for up to 4 hours nonstop, Ability to load & unload assigned vehicle, Ability to wear personal protective equipment, Regularly handle potentially infectious samples, Ability to drive assigned vehicle in all types of conditions, Occasional-to-regular kneeling, bending, stooping and twisting", "qualificationsPreferred" : "Previous driving/courier experience, Consistent employment history, Minimal career gaps", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are looking for a friendly and customer-service-oriented Courier with a clean driving record to enhance our team. Pay: $17 - $21.67 per hour DOE Schedule: Part-time; Monday - Friday 5:30pm - 9:30pm (hours are tentative) Benefits: Dental Basic Life/AD&D 401(K) with discretionary employer match Paid Time Off Free clinical diagnostic laboratory testing performed in house In this role, you will: Coordinate timely and efficient transportation of medical specimens and supplies. Provide excellent customer service to clients and employees. Maintain cleanliness and perform maintenance on company vehicles and transport devices. Ensure compliance with confidentiality and HIPAA regulations. Document operations and complete necessary reports. Assist with training and communication among couriers and relevant departments. Education & Certification: High School Diploma or equivalent Experience: Strong preference for candidates with previous driving/courier experience Strong preference for candidates with a consistent employment history and minimal career gaps Licensing & Driving Requirements: Valid, unrestricted driver’s license Clean driving record Skills & Competencies: Navigation, punctuality, and ability to follow detailed instructions Ability to drive in inclement weather General Physical Requirements: Frequent lifting up to 30 lbs. Occasional lifting of 30-60 lbs. Ability to enter and exit assigned vehicle. Able to sit in vehicle/drive for up to 4 hours nonstop. Ability to load & unload assigned vehicle, with frequent bending involved. Ability to wear personal protective equipment as needed. Regularly handle potentially infectious samples. Ability to drive assigned vehicle in all types of conditions, including built-up areas, freeway, and rural traffic, hours of darkness, and inclement weather. May be exposed to odorous chemicals and specimens. Occasional-to-regular kneeling, bending, stooping and twisting to perform vehicle inspections and minor operator maintenance, including changing tires. OHSA Category: This position performs tasks that involve exposure to blood, body fluids and/or tissues. All employees performing these duties are offered the opportunity to receive the Hepatitis-B vaccination series. About Us: Interpath Laboratory is a family-owned and operated clinical and anatomic pathology laboratory serving communities across Oregon, Washington, Nebraska, and Idaho. With more than 90 locations and over 60 years of steady growth, we are one of the Pacific Northwest’s leading independent laboratories, with plans for continued and strategic expansion into the Midwest. We are known for delivering rapid, reliable, and cost-effective laboratory testing while maintaining the flexibility, innovation, and personal connection that come from remaining independent. Our success is built on strong relationships—with our clients, our patients, and most importantly, our employees. At Interpath, we foster a collaborative, supportive work environment where teamwork, professionalism, and positive attitudes matter. We believe great results start with great people, and we are committed to creating a workplace where employees can build meaningful careers while making a real impact in the communities we serve. We are excited to share with you a short video that shows why the Interpath family is so special. Please click here: https://youtu.be/iMaXUt6s9rg", "summaryDescription" : "Courier (Medical Specimen) at Interpath Laboratory. Skills: Specimen transportation, Customer service. Coordinate transportation of medical specimens and supplies. Provide excellent customer service", "postedDate" : "2026-06-14T17:35:40.237", "createdAt" : "2026-06-14T17:35:40.237", "lastUpdated" : "2026-06-15T21:26:46.894", "ingestTimestamp" : "2026-06-14T17:35:40.237", "mongoId" : "6a2ca57374d8ee00a09b68c3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35360, "salaryAnnualMax" : 43680, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical specimen transport", "Friendly", "Specimen transportation", "Customer service", "Navigation", "Documentation", "HIPAA regulations", "Infectious samples handling" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 690.8759, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307ebaf292fd229c051ce0", "title" : "Claims Representative", "company" : "Cornerstone Building Brands", "industry" : "Building Materials", "salary" : { "min" : 48000.0, "max" : 68000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Claims Representative in the United States, adjusted for mid-seniority and the manufacturing industry." }, "location" : "Pennsboro, WV, United States", "locations" : [ "Pennsboro", "WV", "United States" ], "timestamp" : "2026-06-16T11:56:04.670", "fingerprint" : "29d51008b56444917c1d21ea7c46fde7bceb6dfc0bf139f354af6f9ce86da89e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CornerstoneBuildingBrandsCareers/3743990013625926-claims-representative", "externalId" : "3743990013625926", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pennsboro", "state" : "West Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "39.2850799,-80.9684422" } ], "locationText" : "Pennsboro, West Virginia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "WHO WE ARE Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive North American footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows, vinyl siding, metal accessories, metal roofing and wall systems, and insulated metal panels. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play. ABOUT THE ROLE The Claims Representative is responsible for managing warranty claims for our consumers department. Performing the initial intake case through final resolution, while delivering a premier customer experience. This role requires strong analytical skills, clear communication, and the ability to balance accuracy, cost efficiency, and customer satisfaction. The Claims Representative serves as a key partner to customers, internal teams, and service providers, ensuring claims are processed effectively, documented thoroughly, and resolved in alignment with company standards. This is a hybrid role, requiring 2 days (Tuesday and Wednesday) in the office per week. WHAT YOU’LL DO * Claim Intake & Validation * Receive, review, and validate incoming warranty claims to determine accuracy and required information. * Initiate clarification calls to customers as needed to complete claim details. * Maintain accurate claim documentation and communication updates within Dynamics 365 CRM. * Claim Management & Resolution * Create detailed work orders for Cornerstone Building Brands (CBB) Technicians and third-party vendors, optimizing cost, efficiency, and service quality. * Monitor claim progress and ensure timely, cost-effective resolutions that enhance customer satisfaction. * Host product standards and compliance discussions with customers, helping address concerns professionally and clearly. * Administer service reimbursements and prepare settlement letters when applicable. * Quality Review & Root Cause Analysis * Conduct research to identify root causes of product or service issues. * Collaborate with plant personnel, sales teams, and other departments to support long-term corrective actions and process improvements. * Participate in discussions and initiatives aimed at reducing recurring issues and improving overall product and service quality. * Communication & Reporting * Prepare clear communications and updates for management regarding claim trends, issues, and opportunities. * Ensure documentation and reporting for claims, resolutions, and settlement activities are accurate and complete. * Perform additional duties as assigned to support departmental needs. WHAT YOU’LL NEED * Education: High School Diploma or equivalent required; Bachelor’s degree preferred. Professional experience in a claims or service role, preferably within the building materials industry will be considered in lieu of education. * Experience/Technical Skills: * Experience in Ordering/Quoting systems is desired (AccuQuote preferred). * Experience with CRM systems is desired. ## Qualifications SKILLS & QUALIFICATIONS * Strong ability to interpret customer claims and apply relevant warranty coverage. * Ability to read and interpret product specifications, drawings, and order confirmations. * Exceptional analytical and problem-solving skills with the ability to identify root causes and recommend solutions. * Strong verbal and written communication skills with a customer-centric approach. * Ability to manage difficult discussions and mitigate customer dissatisfaction effectively. * Proficiency in Microsoft Excel, Word, and PowerPoint, with the ability to learn new systems quickly. * Strong attention to detail and accuracy in a fast-paced environment. * Ability to work independently while supporting team and departmental goals. ## Additional Information All your information will be kept confidential according to EEO guidelines. Address: 1 Cochrane Dr, Pennsboro, WV 26415 Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster [here](https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf). You can also view Your Right to Work Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20Eng_Es.pdf) along with This Organizations Participation in E-Verify Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf). If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. [California Consumer Privacy Act (CCPA) of 2018](https://protect-eu.mimecast.com/s/eNd6CWnRzfPyKNJu6xdQe?domain=cornerstonebuildingbrands.com) Must be at least 18 years of age to apply. Note to External Recruiters Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.", "summaryDescription" : "Claims Representative at Cornerstone Building Brands", "postedDate" : "2026-06-15T18:22:53.000", "createdAt" : "2026-06-16T01:35:44.950", "lastUpdated" : "2026-06-16T11:56:04.670", "ingestTimestamp" : "2026-06-16T01:35:44.950", "mongoId" : "6a307ebaf292fd229c051ce0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 68000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 690.7607, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ea68974d8ee00a0e5c288", "title" : "Courier", "company" : "HNL Lab Medicine", "location" : "East Stroudsburg, PA", "locations" : [ "East Stroudsburg, PA", "United States of America" ], "timestamp" : "2026-06-15T13:30:48.140", "fingerprint" : "96b6f30b370a29462ccb5d406116bd36c9984def1aee4a5b17b82f615bb6f85e", "source" : "workday", "applyUrl" : "https://lvhn.wd1.myworkdayjobs.com/HNL/job/East-Stroudsburg-PA/Courier_JR138181", "externalId" : "JR138181", "industryFunction" : { }, "locationPoint" : "40.99954,-75.18129", "structuredLocations" : [ { "city" : "East Stroudsburg", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "East Stroudsburg, Pennsylvania, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 3, "experienceLevel" : "Entry", "hardSkillsList" : [ "Valid driver's license", "Acceptable Motor Vehicle Record" ], "softSkillsList" : [ "Positive professional image, Solution based, Detail oriented" ], "hardSkills" : [ { "name" : "Valid driver's license", "level" : "intermediate" }, { "name" : "Acceptable Motor Vehicle Record", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Positive professional image, Solution based, Detail oriented" } ], "majorSkills" : "Specimen integrity, Logistics technology, Safe vehicle operation", "majorSkillsList" : [ "Specimen integrity, Logistics technology, Safe vehicle operation" ], "coreResponsibilities" : "Transports mail, supplies, and clinical lab specimens to and from HNL Lab Medicine accounts, ensuring timely and efficient deliveries while operating a motor vehicle safely and maintaining a positive professional image. Coordinates with dispatch, verifies pickups and deliveries, and maintains vehicle integrity through regular sanitization and maintenance. Adapts to logistics technology changes and completes assigned monthly driver safety modules.", "teamCollaboration" : "Utilizes effective communication skills in interpersonal interactions with customers, patients and families, physicians, and fellow employees. Communicates effectively and professionally with management, clients, and co-workers, ensuring discussions remain cordial, positive, and solution-based.", "toolProficiency" : [ "E-mail, Handheld computers" ], "communicationSkills" : "English fluency", "continuousLearning" : "Completes monthly driver safety modules as assigned by the department manager. All training modules and policy acknowledgements must be completed by the assigned due dates.", "problemSolvingSkills" : "Common sense understanding; Standardized situations", "outcomesObjectives" : "Remains detail oriented to ensure effective service to clients and patients while maintaining specimen integrity while meeting required turnaround times.", "qualificationsBasic" : "High school diploma or GED; or one to three months related experience and/or equivalent combination of education and experience. Basic math skills including addition, subtraction, multiplication, and division are required. Ability to apply common sense understanding to carry out detailed instructions and deal with problems involving a few concrete variables in standardized situations. Ability to read and comprehend road maps.", "qualificationsPreferred" : "Experienced couriers may occasionally assist with training/orientation/and ride-along of new staff based on department needs.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Work Schedule:** Monday-Friday; 06:30a-2:30p Saturday-Sunday; 06:30a-2:30p variable with holiday rotation Transports mail, supplies, and clinical lab specimens to and from HNL Lab Medicine accounts. Pickup and deliveries are made in a timely and efficient manner. Safely operates a motor vehicle while on duty, observing all applicable rules and regulations. Promotes and has a positive professional image. Utilizes effective communication skills in interpersonal interactions with customers, patients and families, physicians, and fellow employees. **ESSENTIAL DUTIES AND RESPONSIBILITIES** include, but are not limited to, the following: * Transports supplies, mail, and clinical lab specimens to and from designated locations according to established policies and procedures. * Coordinates activities and assignments with dispatcher. Notifies Manager or designee of any issues that may affect daily schedule. * Verifies daily pickups and deliveries according to established policies and procedures. * Operates the vehicle in a safe manner and always wears a seatbelt. Alerts leadership team of any issues that may impair vehicle performance. * Performs duties independently with little direct supervision, offering to provide additional help when needed. * Experienced couriers may occasionally assist with training/orientation/and ride- along of new staff based on department needs. * Maintains the integrity of HNL Lab Medicine vehicles by sanitizing and vacuuming the interior regularly and taking the vehicle to a local dedicated car wash facility as needed. * Operates all HNL Lab Medicine equipment and vehicles in a safe and sensible manner by following safety protocols and policies. * Remains detail oriented to ensure effective service to clients and patients while maintaining specimen integrity while meeting required turnaround times. * Utilizes hand-held devices, computers, tablets and different app and software programs. Adapts to the changes and upgrades of the logistics technology. * Completes monthly driver safety modules as assigned by the department manager. All training modules and policy acknowledgements must be completed by the assigned due dates. * Communicates effectively and professionally with management, clients, and co- workers. Discussions should always remain cordial, positive and solution based. # QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _Education/Experience:_ High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. _Language Ability:_ Ability to read and comprehend simple instructions in English. Ability to write simple correspondence in English. Ability to effectively present information to one- on-one and small group situations to customers, clients, and other employees of the organization. _Math Ability:_ Must possess and apply solid basic math skills including addition, subtraction, multiplication, and division. _Reasoning Ability:_ Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to read and comprehend road maps. _Computer Skills:_ To perform this job successfully, an individual should have knowledge of E-mail and handheld computers (will train). _Certificates and Licenses:_ A valid driver’s license from the state that the employee resides. Acceptable Motor Vehicle Record (MVR) is required and monitored on a yearly basis. HNL Lab Medicine is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. **Address:** 206 E Brown St **Primary Location:** Lehigh Valley Hospital- Pocono **Position Type:** Onsite **Department:** 1046-00023 Logistical Support Services", "summaryDescription" : "Courier at HNL Lab Medicine. Skills: Specimen integrity, Logistics technology, Safe vehicle operation. Transports mail, supplies, and clinical lab specimens to and from HNL Lab Medicine accounts, ensuring timely and efficient deliveries while operating a motor vehicle safely and maintaining a positive professional image. Coordinates with dispatch, verifies pickups and deliveries, and maintains vehicle integrity through regular sanitization and maintenance. Adapts to logistics technology changes ", "postedDate" : "2026-06-12T20:58:30.205", "createdAt" : "2026-06-14T20:58:30.189", "lastUpdated" : "2026-06-15T13:30:48.140", "ingestTimestamp" : "2026-06-14T20:58:30.189", "mongoId" : "6a2ea68974d8ee00a0e5c288", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://lvhn.wd1.myworkdayjobs.com/HNL/job/East-Stroudsburg-PA/Courier_JR138181", "hasSalary" : false, "allSkills" : [ "Valid driver's license", "Acceptable Motor Vehicle Record", "Positive professional image, Solution based, Detail oriented", "Specimen integrity, Logistics technology, Safe vehicle operation", "E-mail, Handheld computers" ], "skillCount" : 5, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 684.30005, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305fd2f292fd229cf81318", "title" : "TPA Claims Account Manager", "company" : "Cottingham & Butler", "industry" : "Insurance", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level TPA Claims Account Manager in Dubuque, United States, adjusted for industry and company size." }, "location" : "Dubuque, Iowa, United States", "locations" : [ "Dubuque", "Iowa", "United States", "Remote" ], "certifications" : [ "AIC", "CPCU" ], "timestamp" : "2026-06-16T07:38:07.329", "fingerprint" : "6726ba69272051720aecf0987d6d9b8e4319d0ba20334eb8f4832f68d33322b9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/cottinghambutlerinsuranceservicesinc/jobs/5214134008?gh_jid=5214134008", "externalId" : "5214134008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dubuque", "state" : "Iowa", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.5006243,-90.6647985" } ], "locationText" : "Dubuque, Iowa, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 7, "experienceLevel" : "Manager", "technicalSkills" : "Microsoft Office, Excel, PowerPoint", "professionalSkills" : [ "Account management", "Claims handling", "Client relationship management" ], "hardSkillsList" : [ "Claims data analysis", "Cost containment strategies", "Program optimization" ], "hardSkills" : [ { "name" : "Claims data analysis", "level" : "intermediate" }, { "name" : "Cost containment strategies", "level" : "intermediate" }, { "name" : "Program optimization", "level" : "intermediate" } ], "majorSkills" : "Account management, Claims expertise, Client relations", "majorSkillsList" : [ "Account management", "Claims expertise", "Client relations" ], "coreResponsibilities" : "Serve as the primary point of contact for, Manage relationships from onboarding through renewal, Lead client meetings, claims reviews, and stewardship sessions, Present actionable insights on claim performance, trends, and, Monitor claims handling quality and TPA performance, Ensure adherence to best practices, service standards, and, Partner with adjusters, supervisors, and leadership to resolve, Improve claim outcomes, Analyze claims data (frequency, severity, lag time, expenses), Recommend cost containment and program optimization strategies, Support implementation of new accounts, Ensure a smooth transition of claims handling and, Assist with contracts, renewals, and financial reconciliation, Participate in sales presentations and finalist meetings, Showcase claims expertise and service capabilities", "teamCollaboration" : "Internal claims teams; Adjusters; Supervisors; Leadership", "domainKnowledge" : "Third-Party Administrator (TPA); Auto liability claims; General liability claims; Workers’ compensation programs; Claims lifecycle; Coverage; TPA service delivery models", "domainList" : [ "third-party-administrator-tpa", "auto-liability-claims", "general-liability-claims", "workers-compensation-programs", "claims-lifecycle", "coverage", "tpa-service-delivery-models" ], "domainSpecificKnowledge" : [ "Third-Party Administrator (TPA)", "Auto liability claims", "General liability claims", "Workers’ compensation programs", "Claims lifecycle", "Coverage", "TPA service delivery models" ], "toolProficiency" : [ "Claims systems", "CRM tools" ], "communicationSkills" : "Presentation skills; Client-facing confidence", "problemSolvingSkills" : "Analytical skills; Interpret claims data; Present claims data", "outcomesObjectives" : "Ensure service excellence; Ensure operational efficiency; Ensure program outcomes", "qualificationsBasic" : "3–7+ years of experience within a TPA, insurance carrier, or claims organization, Experience in auto liability, general liability, and/or workers’ compensation claims, Proven experience in a client-facing, consultative, or account management role", "qualificationsPreferred" : "Bachelor's degree preferred, Industry designations such as AIC, CPCU, or similar are a plus", "workSiteFlexibility" : "Onsite", "rawDescription" : "We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general liability, and/or workers’ compensation programs. This role serves as the key liaison between clients and internal claims teams, ensuring service excellence, operational efficiency, and strong program outcomes throughout the lifecycle of each account. Key Responsibilities Serve as the primary point of contact for assigned accounts, managing relationships from onboarding through renewal Lead client meetings, claims reviews, and stewardship sessions, presenting actionable insights on claim performance, trends, and outcomes Monitor claims handling quality and TPA performance, ensuring adherence to best practices, service standards, and regulatory requirements Partner with adjusters, supervisors, and leadership to resolve escalations and improve claim outcomes Analyze claims data (frequency, severity, lag time, expenses) to recommend cost containment and program optimization strategies Support implementation of new accounts, ensuring a smooth transition of claims handling and reporting Assist with contracts, renewals, and financial reconciliation, including claim costs and program performance Participate in sales presentations and finalist meetings, showcasing claims expertise and service capabilities Qualifications & Experience 3–7+ years of experience within a TPA, insurance carrier, or claims organization Strong background in auto liability, general liability, and/or workers’ compensation claims Proven experience in a client-facing, consultative, or account management role Bachelor’s degree preferred Industry designations such as AIC, CPCU, or similar are a plus Skills & Expertise Deep understanding of claims lifecycle, coverage, and TPA service delivery models Strong analytical skills with the ability to interpret and present claims data Excellent communication and presentation skills with client-facing confidence Highly organized with the ability to manage multiple accounts and priorities Proficient in claims systems, Microsoft Office (especially Excel/PowerPoint), and CRM tools About Cottingham & Butler Claims Services (CBCS) At CBCS, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in. As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.", "summaryDescription" : "TPA Claims Account Manager at Cottingham & Butler. Skills: Account management, Claims expertise, Client relations. Serve as the primary point of contact for. Manage relationships from onboarding through renewal", "postedDate" : "2026-06-15T23:28:56.112", "createdAt" : "2026-06-15T23:28:56.112", "lastUpdated" : "2026-06-16T07:38:07.329", "ingestTimestamp" : "2026-06-15T23:28:56.112", "mongoId" : "6a305fd2f292fd229cf81318", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Claims data analysis", "Cost containment strategies", "Program optimization", "Account management", "Claims expertise", "Client relations", "Claims handling", "Client relationship management", "Third-Party Administrator (TPA)", "Auto liability claims", "General liability claims", "Workers’ compensation programs", "Claims lifecycle", "Coverage", "TPA service delivery models", "AIC", "CPCU", "Claims systems", "CRM tools" ], "skillCount" : 19, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 677.5022, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306f5af292fd229cfe80a5", "title" : "Manager Claims Business Controls", "company" : "Gore Mutual Insurance", "industry" : "Insurance", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an Insurance Manager in Cambridge, Canada, adjusted for manager-level seniority and full-time employment." }, "location" : "Cambridge, Ontario, Canada", "locations" : [ "Cambridge", "Ontario", "Canada", "Toronto", "Ontario", "Canada" ], "timestamp" : "2026-06-16T08:53:16.406", "fingerprint" : "adb15b97fec542e027735720511c3f867269e1f89880bda38e81f09a89bcb1ab", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/goremutualinsurance/jobs/4687605006", "externalId" : "4687605006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cambridge", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "43.3600536,-80.3123023" } ], "locationText" : "Cambridge, Ontario, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 7, "experienceLevel" : "Manager", "professionalSkills" : [ "Data analytics", "Performance metrics", "Claims processes" ], "hardSkillsList" : [ "Quality Assurance", "Control testing", "Risk appetite definition", "Issue tracking", "Root-cause analysis", "Mitigation planning" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Quality Assurance", "level" : "intermediate" }, { "name" : "Control testing", "level" : "intermediate" }, { "name" : "Risk appetite definition", "level" : "intermediate" }, { "name" : "Issue tracking", "level" : "intermediate" }, { "name" : "Root-cause analysis", "level" : "intermediate" }, { "name" : "Mitigation planning", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Business controls, Claims management, Audit coordination", "majorSkillsList" : [ "Business controls", "Claims management", "Audit coordination" ], "coreResponsibilities" : "Ensure weekly/monthly cadence, Standardize QAR categories, Spot-check adherence, Design first-line control testing, Partner on action plans, Track remediation to closure, Prevent repeat findings, Act as Claims SME, Serve as Claims lead for KRIs, Define thresholds aligned to Risk Appetite, Publish monthly dashboards, Escalate breaches, Represent Claims at ERM/Risk Champions, Maintain evidence in corporate risk tools, Coordinate regulatory readiness, Coordinate control attestations, Lead a small team, Set team goals, Develop team capability, Manage workload planning, Champion a culture of reporting", "teamCollaboration" : "Partner with leaders; Coordinate with ERM/Risk Champions", "domainKnowledge" : "Insurance sector; Claims data analytics; Claims lines of business; Canada insurance regulations; Market trends; Customer behaviours; Leakage controls; Authority use; Reserve discipline; SLA adherence; Data integrity; External audits; Reinsurer audits; Financial audits; SOC2/IT-control; Privacy; Fair treatment; Complaint handling", "domainList" : [ "insurance-sector", "claims-data-analytics", "claims-lines-of-business", "canada-insurance-regulations", "market-trends", "customer-behaviours", "leakage-controls", "authority-use", "reserve-discipline", "sla-adherence", "data-integrity", "external-audits", "reinsurer-audits", "financial-audits", "soc2-it-control", "privacy", "fair-treatment", "complaint-handling" ], "domainSpecificKnowledge" : [ "Insurance sector", "Claims data analytics", "Claims lines of business", "Canada insurance regulations", "Market trends", "Customer behaviours", "Leakage controls", "Authority use", "Reserve discipline", "SLA adherence", "Data integrity", "External audits", "Reinsurer audits", "Financial audits", "SOC2/IT-control", "Privacy", "Fair treatment", "Complaint handling" ], "toolProficiency" : [ "Corporate risk tools" ], "communicationSkills" : "Transparent reporting", "problemSolvingSkills" : "Root-cause analysis", "outcomesObjectives" : "Timely closure of remediation; Prevent repeat findings", "qualificationsBasic" : "7 years leadership/managerial capacity, Claims SME, Familiar with internal/external audit requirements, In-depth understanding of Canada's insurance regulations", "qualificationsPreferred" : "Hands-on experience extracting/analyzing claims data, Track record using performance metrics, Hands-on experience with Quality Assurance within Claims, Successfully overseeing/resolving diverse claims", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better. Effective January 1, 2026, Gore has joined Beneva—the country’s largest mutual insurance company—as part of its Property ensure weekly/Monthly cadence and transparent reporting to leaders.  Standardize QAR categories (e.g., Communication spot‑check adherence through routine internal reviews.  Design and execute first‑line control testing (beyond TFR/QAR) focused on leakage controls, authority use, reserve discipline, SLA adherence, and data integrity.  Partner with leaders on action plans and evidence packs; track remediation to timely closure and prevent repeat findings.  Act as Claims SME and single point of contact for external audits and reviews (e.g., reinsurer audits, KPMG/EY financial audits, SOC2/IT‑control touchpoints that affect Claims workflows). Coordinate request lists, samples, walkthroughs, and management responses.  Serve as Claims lead for KRIs: define thresholds aligned to Risk Appetite, publish monthly dashboards, and escalate breaches with root‑cause and mitigation.  Represent Claims at ERM/Risk Champions forums; maintain evidence in corporate risk tools and ensure linkage to issue/mitigation programs. Coordinate regulatory readiness and control attestations that touch Claims processes (privacy, fair treatment, complaint handling, etc.). Lead a small team (e.g., QA Analysts / Business Controls Analysts), set goals, develop capability, and manage workload planning. Champion a culture of insightful, forward looking, sustained health reporting in line with the Claims strategy. What you will need: A minimum of 7 years in a leadership or managerial capacity within the insurance sector is essential. This experience ensures familiarity with the nuances and intricacies of leading teams, managing operational workflows, and handling the challenges unique to the insurance domain. The role demands a sound understanding of data analytics related to claims. An ideal candidate should have hands-on experience in extracting, analyzing, and interpreting claims data to make informed decisions. Furthermore, a track record of using performance metrics to monitor, measure, and improve claims processes is crucial. Familiar with all Claim’s lines of businesses with hands on experience with Quality Assurance within Claims. Familiarity with internal and external audit requirements to ensure the organization is meeting the required standards. It's imperative for the candidate to have a history of successfully overseeing and resolving a diverse range of claims. This entails ensuring fair claim assessments, timely resolutions, and maintaining high client satisfaction rates. This experience is indicative of their ability to navigate complex claim scenarios, manage client expectations, and uphold the company's reputation. Given the regional focus, an in-depth understanding of Canada's insurance regulations, market trends, and customer behaviours is crucial. This knowledge aids in ensuring compliance, recognizing market shifts, and adapting strategies to cater to regional needs and demands. Permanent, Full-Time Hybrid: This is a hybrid role. Please note, regular in-person workdays at our Cambridge Office or Toronto Office are expected minimum of two a week. The expected base salary range for this position is $97,000 - $147,000. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual’s discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals. Please note: This range reflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process, we will discuss and consider how your unique qualifications align with the broader range for this position. Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance, retirement plan matching, paid time off, recognition and perk programs. This posting pertains to an existing vacancy that is actively being filled. Accessibility for applicants Gore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. Contact us and a human resources representative will consult with you to determine an appropriate accommodation. Should you request an accommodation during the interview process, please notify your Talent Acquisition Consultant.", "summaryDescription" : "Manager Claims Business Controls at Gore Mutual Insurance. Skills: Business controls, Claims management, Audit coordination. Ensure weekly/monthly cadence. Standardize QAR categories", "postedDate" : "2026-06-16T01:15:30.755", "createdAt" : "2026-06-16T01:15:30.755", "lastUpdated" : "2026-06-16T08:53:16.406", "ingestTimestamp" : "2026-06-16T01:15:30.755", "mongoId" : "6a306f5af292fd229cfe80a5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Quality Assurance", "Control testing", "Risk appetite definition", "Issue tracking", "Root-cause analysis", "Mitigation planning", "Leadership", "Business controls", "Claims management", "Audit coordination", "Data analytics", "Performance metrics", "Claims processes", "Insurance sector", "Claims data analytics", "Claims lines of business", "Canada insurance regulations", "Market trends", "Customer behaviours", "Leakage controls", "Authority use", "Reserve discipline", "SLA adherence", "Data integrity", "External audits", "Reinsurer audits", "Financial audits", "SOC2/IT-control", "Privacy", "Fair treatment", "Complaint handling", "Corporate risk tools" ], "skillCount" : 32, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 667.9425, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca57374d8ee00a09b68c2", "title" : "Courier (Medical Specimen)", "company" : "Interpath Laboratory", "industry" : "Healthcare", "salary" : { "min" : 17.0, "max" : 20.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "IP Chehalis 1", "locations" : [ "IP Chehalis 1" ], "timestamp" : "2026-06-15T08:48:30.159", "fingerprint" : "66447b84dcdbb179d3f91832b08af084091717363e9dd29868378a1bdee4877e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/interpath/jobs/4256870009", "externalId" : "4256870009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chehalis", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "46.6599653,-122.9634320" } ], "locationText" : "Chehalis, Washington, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School Diploma", "professionalSkills" : [ "Customer service", "Navigation" ], "hardSkillsList" : [ "Medical specimen transport", "Vehicle maintenance" ], "hardSkills" : [ { "name" : "Medical specimen transport", "level" : "intermediate" }, { "name" : "Vehicle maintenance", "level" : "intermediate" } ], "majorSkills" : "Specimen transportation, Customer service, Compliance", "majorSkillsList" : [ "Specimen transportation", "Customer service", "Compliance" ], "coreResponsibilities" : "Coordinate specimen transportation, Coordinate supply transportation, Provide customer service, Maintain vehicle cleanliness, Perform vehicle maintenance, Ensure HIPAA compliance, Document operations, Complete reports, Assist with training, Assist with communication", "teamCollaboration" : "Cross-functional departments; Among couriers", "domainKnowledge" : "HIPAA regulations", "domainList" : [ "hipaa-regulations" ], "domainSpecificKnowledge" : [ "HIPAA regulations" ], "documentationSkills" : "Operations documentation", "specialRequirements" : "Lifting up to 30 lbs, Lifting 30-60 lbs, Enter and exit vehicle, Sit/drive up to 4 hours, Load and unload vehicle, Frequent bending, Wear PPE, Handle infectious samples, Drive in all conditions, Exposure to chemicals, Exposure to specimens, Kneeling, Stooping, Twisting, Change tires", "qualificationsBasic" : "Valid driver's license, Clean driving record, High School Diploma", "qualificationsPreferred" : "Previous driving experience, Previous courier experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are looking for a friendly and customer-service-oriented Courier with a clean driving record to enhance our team. Pay: $17.50 - $20.90 per hour DOE Schedule: <20hours per week, as-needed (depending on coverage needs) Benefits: 401(K) with discretionary employer match Free clinical diagnostic laboratory testing performed in house In this role, you will: Coordinate timely and efficient transportation of medical specimens and supplies. Provide excellent customer service to clients and employees. Maintain cleanliness and perform maintenance on company vehicles and transport devices. Ensure compliance with confidentiality and HIPAA regulations. Document operations and complete necessary reports. Assist with training and communication among couriers and relevant departments. Maintain consistent, punctual, and reliable attendance to ensure continuity of operations and support for our team and patients. Education & Certification: High School Diploma or equivalent Experience: Strong preference for candidates with previous driving/courier experience Licensing & Driving Requirements: Valid, unrestricted driver’s license Clean driving record Skills & Competencies: Navigation, punctuality, and ability to follow detailed instructions Ability to drive in inclement weather General Physical Requirements: Frequent lifting up to 30 lbs. Occasional lifting of 30-60 lbs. Ability to enter and exit assigned vehicle. Able to sit in vehicle/drive for up to 4 hours nonstop. Ability to load & unload assigned vehicle, with frequent bending involved. Ability to wear personal protective equipment as needed. Regularly handle potentially infectious samples. Ability to drive assigned vehicle in all types of conditions, including built-up areas, freeway, and rural traffic, hours of darkness, and inclement weather. May be exposed to odorous chemicals and specimens. Occasional-to-regular kneeling, bending, stooping and twisting to perform vehicle inspections and minor operator maintenance, including changing tires. OHSA Category: This position performs tasks that involve exposure to blood, body fluids and/or tissues. All employees performing these duties are offered the opportunity to receive the Hepatitis-B vaccination series. About Us: Interpath Laboratory is a family-owned and operated clinical and anatomic pathology laboratory serving communities across Oregon, Washington, Nebraska, and Idaho. With more than 90 locations and over 60 years of steady growth, we are one of the Pacific Northwest’s leading independent laboratories, with plans for continued and strategic expansion into the Midwest. We are known for delivering rapid, reliable, and cost-effective laboratory testing while maintaining the flexibility, innovation, and personal connection that come from remaining independent. Our success is built on strong relationships—with our clients, our patients, and most importantly, our employees. At Interpath, we foster a collaborative, supportive work environment where teamwork, professionalism, and positive attitudes matter. We believe great results start with great people, and we are committed to creating a workplace where employees can build meaningful careers while making a real impact in the communities we serve. We are excited to share with you a short video that shows why the Interpath family is so special. Please click here: https://youtu.be/iMaXUt6s9rg Washington State Pay Range $17.50—$20.90 USD", "summaryDescription" : "Courier (Medical Specimen) at Interpath Laboratory. Skills: Specimen transportation, Customer service, Compliance. Coordinate specimen transportation. Coordinate supply transportation", "postedDate" : "2026-06-14T08:56:38.999", "createdAt" : "2026-06-14T08:56:38.999", "lastUpdated" : "2026-06-15T08:48:30.159", "ingestTimestamp" : "2026-06-14T08:56:38.999", "mongoId" : "6a2ca57374d8ee00a09b68c2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35360, "salaryAnnualMax" : 41600, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Medical specimen transport", "Vehicle maintenance", "Specimen transportation", "Customer service", "Compliance", "Navigation", "HIPAA regulations" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 664.1251, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5e4274d8ee00a08e28af", "title" : "Courier Operations Manager", "company" : "Bolt Technology", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Logistics in Nicosia, Cyprus, adjusted for company size and industry." }, "location" : "Nicosia, Cyprus", "locations" : [ "Nicosia", "Cyprus" ], "timestamp" : "2026-06-15T00:49:21.732", "fingerprint" : "33dd012a0de234e48f4aa9a79fc2492b843ceb1b5b58a1f0668586d383d26f9a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://bolt.eu/en/careers/positions/8321247002?gh_jid=8321247002", "externalId" : "8321247002", "structuredLocations" : [ { "city" : "Nicosia", "country" : "Cyprus", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "35.1746503,33.3638783" } ], "locationText" : "Nicosia, Cyprus", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Last-mile logistics", "Supply models" ], "hardSkillsList" : [ "Performance management", "Operational excellence" ], "softSkillsList" : [ "Leadership", "Interpersonal skills", "Analytical problem-solving", "Team development" ], "hardSkills" : [ { "name" : "Performance management", "level" : "intermediate" }, { "name" : "Operational excellence", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Interpersonal skills" }, { "name" : "Analytical problem-solving" }, { "name" : "Team development" } ], "majorSkills" : "Courier operations, Process optimization, Network scaling", "majorSkillsList" : [ "Courier operations", "Process optimization", "Network scaling" ], "coreResponsibilities" : "Launch courier operations, Manage courier operations, Scale courier operations, Create courier operations processes, Improve courier operations processes, Optimise courier operations processes, Monitor delivery metrics, Enhance delivery metrics, Handle business challenges", "teamCollaboration" : "Work with Country Manager; Work with local stakeholders; Work with global stakeholders", "domainKnowledge" : "Last-mile logistics", "domainList" : [ "last-mile-logistics" ], "domainSpecificKnowledge" : [ "Last-mile logistics" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Analytical problem-solving", "specialRequirements" : "Minimum 2 days in office", "outcomesObjectives" : "Deliver operational excellence; Improve efficiency; Ensure excellent user experience; Ensure excellent courier experience; Ensure excellent partner experience", "qualificationsBasic" : "Owner of courier operations end-to-end, Manage courier operations specialist, Expand team by hiring, Comfortable speaking with couriers, Analyze courier performance data, Build robust supply models, Expected travel to operational zones", "qualificationsPreferred" : "Knowledge of Greek is a plus, Looker/PowerBI/Tableau are a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We’re looking for an analytical and solutions-driven Courier Operations Manager with excellent leadership and interpersonal skills to lead the Courier Function of Bolt Food Cyprus. This is a highly strategic and execution-heavy role where you will manage the performance of our courier network, scale operations to new cities, and build a lean, high-performing team that delivers operational excellence on the ground. You’ll work closely with the Country Manager and various local and global stakeholders to shape the future of Bolt Food’s last-mile logistics in Cyprus. About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! About the role You will be the owner of courier operations end-to-end — from process design to team development, execution, and performance management. You’ll start by managing a highly technical Courier Operations Specialist and gradually expand the team by identifying skill gaps and hiring accordingly. We’re seeking someone who can seamlessly switch between deep analytical problem-solving and on-the-ground leadership. You must be comfortable speaking with couriers, analysing their performance data, and building robust supply models to improve efficiency and earnings. Expected travel to key operational zones in Cyprus will be required — you should be excited to spend time with couriers in the field, not just behind a laptop. Main tasks and responsibilities: Launch, manage, and scale courier operations across the local market in Cyprus. Create, improve, and optimise courier operations processes. Monitor and enhance key delivery metrics to improve efficiency and ensure an excellent experience for users, couriers, and partners (restaurants Looker/PowerBI/Tableau are a plus). You are an owner who proactively seeks to improve processes and handle business challenges. You have strong team leadership, stakeholder management, negotiation, and overall communication skills. You have excellent verbal and written communication skills in English; knowledge of Greek is a plus. Experience is important, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Why you’ll love it here: Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 600+ cities across 50+ countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities. Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork. Take care of your physical and mental health with our wellness perks. *Some perks may differ depending on your location and role. #LI-Hybrid", "summaryDescription" : "Courier Operations Manager at Bolt Technology. Skills: Courier operations, Process optimization, Network scaling. Launch courier operations. Manage courier operations", "postedDate" : "2026-06-12T21:51:22.793", "createdAt" : "2026-06-12T21:51:22.793", "lastUpdated" : "2026-06-15T00:49:21.732", "ingestTimestamp" : "2026-06-12T21:51:22.793", "mongoId" : "6a2c5e4274d8ee00a08e28af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Performance management", "Operational excellence", "Leadership", "Interpersonal skills", "Analytical problem-solving", "Team development", "Courier operations", "Process optimization", "Network scaling", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Last-mile logistics", "Supply models" ], "skillCount" : 17, "jobCategory" : "other", "jobSubcategory" : "bolt-food", "dataQualityScore" : 0.8888889, "_score" : 657.0223, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a3065b9f292fd229cfaad39", "title" : "Sr. Property Claims Adjuster", "company" : "Steadily", "industry" : "Underwriting & Claims", "salary" : { "min" : 105000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Overland Park, KS", "locations" : [ "Overland Park, KS" ], "certifications" : [ "AIC", "ARM" ], "timestamp" : "2026-06-16T12:30:05.492", "fingerprint" : "88596c90f44857447ea611f62834b18b8fe2d483bcc065373ada0275e95cb892", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Steadily/514b2392-c837-4db6-b068-6f348333b9d2/application", "externalId" : "514b2392-c837-4db6-b068-6f348333b9d2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Overland Park", "state" : "Kansas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.9742502,-94.6851702" } ], "locationText" : "Overland Park, Kansas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Claims handling", "Property damage evaluation", "Coverage evaluation", "Reserve setting" ], "hardSkillsList" : [ "Property claims adjusting", "Large-loss claims handling", "Loss evaluation", "Negotiation" ], "softSkillsList" : [ "Accuracy", "Speed", "Precision" ], "hardSkills" : [ { "name" : "Property claims adjusting", "level" : "intermediate" }, { "name" : "Large-loss claims handling", "level" : "intermediate" }, { "name" : "Loss evaluation", "level" : "intermediate" }, { "name" : "Negotiation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Accuracy" }, { "name" : "Speed" }, { "name" : "Precision" } ], "majorSkills" : "Property claims, Large-loss claims, Claims investigation", "majorSkillsList" : [ "Property claims", "Large-loss claims", "Claims investigation" ], "coreResponsibilities" : "Own Steadily approach to large-loss claims handling, Create fast, easy, effortless experience for customers, Manage caseload of large and complex property losses, Request appraisals, estimates, cause & origin reports, Investigate origin and cause of claims, Contact appropriate parties for investigation, Scope, evaluate, and negotiate high-severity property damage, Evaluate coverage, Identify subrogation potential, Partner with counsel, Set and maintain accurate reserves", "teamCollaboration" : "Collaborative office culture", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Property insurance; Homeowners insurance; Condo insurance; Landlord insurance; P&C insurance", "domainList" : [ "property-insurance", "homeowners-insurance", "condo-insurance", "landlord-insurance", "p-c-insurance" ], "domainSpecificKnowledge" : [ "Property insurance", "Homeowners insurance", "Condo insurance", "Landlord insurance", "P&C insurance" ], "toolProficiency" : [ "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "qualificationsBasic" : "3 years experience adjusting P&C insurance claims, Handle large, complex property losses over $100k, Possess an adjuster license", "qualificationsPreferred" : "Prior leadership experience, AIC a plus, ARM a plus, Project experience a plus, Experience in homeowners insurance, Experience in condo insurance, Experience in landlord insurance", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Location: Overland Park, KS (Kansas City Metro) Employment Type: Full-time, In-Office Department: Claims Salary: $105k - $125k + Equity Steadily is hiring a Senior Property Claims Adjuster who is the very best at what they do. You'll be surrounded by team members who are the best at what they do, which will just make you even better. You'll be responsible for guiding our customers through the most complex, high-severity claims with empathy, accuracy, and speed — making sure we create a fast, easy, and effortless experience even when the stakes are highest. This is a full-time, in-office position based in Overland Park, KS. WHAT YOU’LL DO - You will own the Steadily approach to large-loss claims handling, helping create a fast, easy, and effortless experience for our customers on claims that matter most. - Manage a caseload of large and complex property losses exceeding $100,000, from initial assignment through resolution - Request appraisals, estimates, cause & origin reports, and various other reports to assist in the investigation of the claim - Investigate the origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, law enforcement, and other adjusters - Scope, evaluate, and negotiate high-severity property damage, including total losses, structural damage, and loss of rent where applicable - Evaluate coverage, identify subrogation potential, and partner with counsel as needed - Set and maintain accurate reserves on high-exposure files YOUR BACKGROUND - Experienced: You must possess at least 3 years experience adjusting P&C insurance claims, with a track record handling large, complex property losses over $100k. You're a property claims savant. Experience in homeowners, condo, and landlord insurance is a plus. - Nice to have: You have prior leadership experience. AIC and/or ARM is a plus. You must possess an adjuster license. - Self-Driven: You thrive under intense pressure and can manage a high-stakes caseload with precision. - Hungry: You want to make the leap into an earlier-stage tech company to rapidly accelerate your growth. You want to roll up your sleeves and hustle — you are not looking for a traditional 9-5 job. - Project Management: As part of this role, you may be asked to assist in projects. Prior project experience is a plus. COMPENSATION AND BENEFITS - Compensation: $105k - $125k + Equity - Time Off: 3 weeks PTO + 6 federal holidays - Insurance: Medical, dental, vision, life, disability, HSA, FSA - Retirement: 401(k) - Perks: Free snacks, team lunches, collaborative office culture LOCATIONS - Overland Park, Kansas (Kansas City Metro) - Steadily is building a workplace environment of team members who are passionate and excited to be together in person. Our office is in Overland Park, and is key to our fast-paced growth trajectory. - In-office work schedule WHY JOIN STEADILY - Good company. Our founders have three successful startups under their belt and have recruited a stellar team to match. - Top compensation. We pay at the top of the Kansas City market (see comp). - Growth opportunity: We’re an early-stage, fast-growing company where you’ll wear a lot of hats and shape product decisions. - Strong backing. We’re growing fast, we manage over $20 billion in risk, and we’re exceptionally well-funded. - Culture: Steadily boasts a very unique culture that our teammates love. We call it like we see it and we’re nothing if not candid. Plus, we love to have a good time. Check out our culture deck http://steadily.com/culture to learn what we’re all about. - Awards: We've been recognized both locally and nationally as a top place to work. Recently we were ranked 16th on Forbes' 2026 Best Startup Employers list https://www.forbes.com/lists/americas-best-startup-employers/, and 63rd on the prestigious Inc 5000 Fastest Growing Companies list https://www.steadily.com/press/inc-5000. We've also been recognized as one of the Best Landlord Insurance Companies in 2026 by CNBC https://www.cnbc.com/select/best-landlord-insurance-companies/, a Top 2025 Startup in Newsweek https://rankings.newsweek.com/americas-greatest-startup-workplaces-2025, in Investopedia's Best Landlord Insurance Companies https://www.investopedia.com/the-best-landlord-insurance-11705333, and we won Austin Business Journal's Best Places to Work in 2025 https://www.bizjournals.com/austin/c/best-places-to-work-austin-2025/35046/steadily-is-one-of-austins-best-places-to-work.html. We’re excited to meet you!", "summaryDescription" : "Sr. Property Claims Adjuster at Steadily. Skills: Property claims, Large-loss claims, Claims investigation. Own Steadily approach to large-loss claims handling. Create fast, easy, effortless experience for customers", "createdAt" : "2026-06-16T00:26:59.428", "lastUpdated" : "2026-06-16T12:30:05.492", "ingestTimestamp" : "2026-06-16T00:26:59.428", "mongoId" : "6a3065b9f292fd229cfaad39", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105000, "salaryAnnualMax" : 125000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Property claims adjusting", "Large-loss claims handling", "Loss evaluation", "Negotiation", "Accuracy", "Speed", "Precision", "Property claims", "Large-loss claims", "Claims investigation", "Claims handling", "Property damage evaluation", "Coverage evaluation", "Reserve setting", "Project management", "Property insurance", "Homeowners insurance", "Condo insurance", "Landlord insurance", "P&C insurance", "AIC", "ARM", "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "skillCount" : 25, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 644.5177, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30511af292fd229cefa781", "title" : "Support Engineer - Escalation Management", "industry" : "Support", "salary" : { "min" : 72000.0, "max" : 108000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Bulgaria, adjusted for Seniority and Technology industry." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T12:19:22.017", "fingerprint" : "1a23fdf04bf0c4a6bf4d6d5f33adf44c451c9546922a06277c202385c520f2f7", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/35e9dcde-4a17-47b0-bb12-d9a6b97e1d6a/apply", "externalId" : "35e9dcde-4a17-47b0-bb12-d9a6b97e1d6a", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 7, "experienceLevel" : "Mid", "professionalSkills" : [ "Escalation management", "Support operations", "Customer success" ], "majorSkills" : "Escalation management, Customer support", "majorSkillsList" : [ "Escalation management", "Customer support" ], "coreResponsibilities" : "Manage customer escalations, Drive customer escalation resolution, Meet service level agreements, Meet customer expectations, Serve as primary point of contact, Provide clear communication, Provide proactive communication, Update on status, Update on risks, Update on next steps, Collaborate with engineering, Collaborate with program management, Collaborate with technical advisors, Collaborate with support teams, Remove blockers, Accelerate issue resolution, Advocate for customer needs, Balance organizational policies, Balance business objectives, Achieve effective outcomes, Analyze recurring issues, Identify root causes, Escalate trends, Support long-term improvements, Facilitate discussions, Coordinate stakeholders, Resolve challenging customer situations, Prioritize escalations, Manage high volume of escalations, Maintain high service standards, Identify opportunities to improve support processes, Identify opportunities for knowledge sharing, Identify opportunities for customer experience initiatives, Apply sound judgment, Evaluate exceptions to standard procedures, Recommend appropriate solutions, Contribute to team development, Participate in continuous improvement efforts", "teamCollaboration" : "Collaborate with engineering; Collaborate with program management; Collaborate with technical advisors; Collaborate with support teams; Coordinate stakeholders across multiple functions", "domainKnowledge" : "Enterprise software; Cloud-based platforms; Productivity suites; Business applications", "domainList" : [ "enterprise-software", "cloud-based-platforms", "productivity-suites", "business-applications" ], "domainSpecificKnowledge" : [ "Enterprise software", "Cloud-based platforms", "Productivity suites", "Business applications" ], "toolProficiency" : [ "Support ticketing systems" ], "communicationSkills" : "Explain technical concepts; Clear communication; Proactive communication", "continuousLearning" : "Professional development; Career growth opportunities", "problemSolvingSkills" : "Problem-solving skills; Analytical skills; Root cause analysis", "specialRequirements" : "United States citizenship, Valid U. S. passport", "qualificationsBasic" : "5–7 years customer engagement experience, 5–7 years escalation management experience, 5–7 years ticketing systems experience, 3 years enterprise software support, 3 years cloud-based platforms support, 3 years productivity suites support, 3 years business applications support, Manage high-priority customer issues, Coordinate resolutions across stakeholders, Excellent written communication skills, Excellent verbal communication skills, Explain technical concepts to non-technical audiences, Stakeholder management capabilities, Collaboration capabilities, Relationship-building capabilities, Work effectively in fast-paced environments, Manage competing priorities, Analytical skills, Problem-solving skills, Navigate ambiguity, Make informed decisions, Customer-focused mindset, Commitment to exceptional service, Commitment to advocacy, Organizational skills, Self-motivation, Work independently, Fluency in English", "qualificationsPreferred" : "Experience with cloud technologies, Experience with enterprise applications, Experience with licensing-related support, Experience with partner ecosystems", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Manage and drive the resolution of customer and partner escalations while ensuring service level agreements and customer expectations are met. Serve as the primary point of contact for complex support cases, providing clear, proactive communication regarding status updates, risks, and next steps. Collaborate with engineering, program management, technical advisors, and support teams to remove blockers and accelerate issue resolution. Advocate for customer needs while balancing organizational policies and business objectives to achieve effective outcomes. Analyze recurring issues, identify root causes, and escalate trends to appropriate teams to support long-term improvements. Facilitate discussions and coordinate stakeholders across multiple functions to resolve challenging customer situations. Prioritize and manage a high volume of escalations independently while maintaining high service standards. Identify opportunities to improve support processes, knowledge sharing, and overall customer experience initiatives. Apply sound judgment when evaluating exceptions to standard procedures and recommending appropriate solutions. Contribute to team development through mentorship, collaboration, and participation in continuous improvement efforts. Requirements United States citizenship and possession of a valid U.S. passport. 5–7 years of experience in customer engagement, support operations, customer success, or a related field. 5–7 years of experience managing escalations and working with support ticketing systems. Minimum of 3 years of experience supporting enterprise software, cloud-based platforms, productivity suites, or business applications. Proven ability to manage high-priority customer issues and coordinate resolutions across multiple stakeholders. Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences. Strong stakeholder management, collaboration, and relationship-building capabilities. Demonstrated ability to work effectively in fast-paced environments while managing competing priorities. Strong analytical and problem-solving skills, with the ability to navigate ambiguity and make informed decisions. Customer-focused mindset with a commitment to delivering exceptional service and advocacy. Experience working with cloud technologies, enterprise applications, licensing-related support, or partner ecosystems is highly desirable. Strong organizational skills, self-motivation, and the ability to work independently. Fluency in English required. Benefits Competitive hourly compensation ranging from $30–$33 USD per hour (based on experience, qualifications, and location). Fully remote work opportunity within the United States. Comprehensive medical, dental, and vision insurance coverage. Flexible Spending Account (FSA). 401(k) retirement savings plan. Competitive paid time off package. Parental leave benefits. Professional development and career growth opportunities. Exposure to cutting-edge enterprise and cloud technologies. Collaborative and supportive work environment focused on learning and innovation. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Support Engineer - Escalation Management. Skills: Escalation management, Customer support. Manage customer escalations. Drive customer escalation resolution", "postedDate" : "2026-06-15T03:55:44.340", "createdAt" : "2026-06-15T03:55:44.340", "lastUpdated" : "2026-06-16T12:19:22.017", "ingestTimestamp" : "2026-06-16T03:22:02.898", "mongoId" : "6a30511af292fd229cefa781", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Escalation management", "Customer support", "Support operations", "Customer success", "Enterprise software", "Cloud-based platforms", "Productivity suites", "Business applications", "Support ticketing systems" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 644.0831, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c79c774d8ee00a0943187", "title" : "Courier Driver ( Floater)", "company" : "SPS-North America", "industry" : "Logistics", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Courier Driver in Cupertino, United States, adjusted for the logistics industry and full-time employment." }, "location" : "Cupertino, California, United States", "locations" : [ "Cupertino", "California", "United States" ], "timestamp" : "2026-06-15T11:50:43.629", "fingerprint" : "4cd734f24f94f8b5d6eeab0ea1bff1ab502eabb612b3ed1b36b8dfca8992383b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/spsnorthamerica/jobs/5250134008", "externalId" : "5250134008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cupertino", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.3228934,-122.0322895" } ], "locationText" : "Cupertino, California, United States", "minimumEducation" : "High School Diploma", "softSkillsList" : [ "Customer service orientation", "Adaptability" ], "softSkills" : [ { "name" : "Customer service orientation" }, { "name" : "Adaptability" } ], "teamCollaboration" : "Cross-functional coordination; Client and employee engagement", "communicationSkills" : "Verbal communication skills; Written communication skills", "documentationSkills" : "Maintain accurate logs; Maintain time stamps", "continuousLearning" : "Learn new skills; Use a variety of skills", "specialRequirements" : "Lifting up to 60 lbs, Stand for extended periods, Walk for extended periods, Sit for extended periods, Bend for extended periods, Kneel for extended periods, Local travel required", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Title: Courier Driver ( Floater) Reports To: This role reports to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: As a Courier, Freight, and Driver Dock Support Specialist at SPS Global, you will be integral to our logistics and distribution operations, focusing on delivering top-notch courier and freight services. This position involves detailed coordination and execution of parcel and mail delivery across various locations, ensuring operational efficiency and excellent service delivery. The role supports SPS Global’s commitment to leveraging innovative solutions in our global outsourcing services. Key Responsibilities: Courier and Delivery Excellence: Navigate predefined routes via automobile to deliver mail and parcels, ensuring timely and safe delivery. Freight Handling: Manage the loading, unloading, and proper distribution of freight, adhering to safety and efficiency protocols. Operational Support: Serve as a critical point of support for dock operations, including assisting with the organization and management of shipping and receiving areas. Vehicle Maintenance: Responsible for the routine maintenance and operational readiness of delivery vehicles, including inspections and compliance with all safety regulations. Documentation and Compliance: Maintain accurate logs and time stamps for items received and delivered, supporting chain of custody requirements and ensuring compliance with company standards. Client and Employee Engagement: Provide exceptional customer service to both clients and SPS employees, enhancing the professional image of the company. Additional Support: Proactively seek out additional tasks during downtime and provide support across various operational areas as needed. Competencies: Strong verbal and written communication skills. High-level customer service orientation with a focus on professionalism and efficiency. Ability to manage multiple tasks and adapt to changing priorities. Proficiency in using technology to track deliveries and maintain records. Solid organizational and time-management skills. Qualifications and Education Requirements: High School Diploma or equivalent required. 2+ years prior work experience in courier, freight handling, or similar roles preferred. Current state-issued driver’s license with a clean driving record. Must be able to work assigned hours as determined by the manager. Physical Demands: The role requires physical activity including lifting, bending, and maneuvering freight up to 60 lbs. Must be able to stand, walk, bend, kneel, and sit for extended periods. Travel: Local travel is a fundamental part of this role. Other Duties: This job description is not exhaustive and may be updated as needed to reflect changes to duties, responsibilities, and activities. This revised job description focuses exclusively on the courier, freight, and dock support aspects of the role at SPS Global, emphasizing operational and logistical responsibilities essential for the position. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range $23—$26 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting \"Submit Application\", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.", "summaryDescription" : "Courier Driver ( Floater) at SPS-North America", "postedDate" : "2026-06-14T02:06:10.074", "createdAt" : "2026-06-14T02:06:10.074", "lastUpdated" : "2026-06-15T11:50:43.629", "ingestTimestamp" : "2026-06-14T02:06:10.074", "mongoId" : "6a2c79c774d8ee00a0943187", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service orientation", "Adaptability" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 642.9342, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30514cf292fd229cefe135", "title" : "Support Engineer - Escalation Management", "company" : "Blueprint", "salary" : { "min" : 30.0, "max" : 33.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T07:33:17.063", "fingerprint" : "7b49f6c6ceba18ccaa69fa0d5bfdcca7d5519e2dd7b63190e65e9b64b3cbe7f6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/notexternal/jobs/8006812", "externalId" : "8006812", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. In This Role In this role, with our client you will act as a customer advocate responsible for managing and resolving complex, high-impact escalations across cloud and enterprise products. You will coordinate with cross-functional stakeholders—including engineering, program management, and support teams—to remove blockers, drive timely resolutions, and improve the overall customer experience. You will proactively communicate with both technical and non-technical audiences, ensuring clarity on case status, risks, and next steps. This role requires strong judgment to balance customer needs with organizational policies while identifying trends, process gaps, and opportunities for continuous improvement. Key Responsibilities Manage and drive resolution of customer and partner escalations within defined SLAs Coordinate with cross-functional stakeholders (engineering, program management, technical advisors) to unblock issues Serve as a central point of communication, providing timely case updates and clear next steps Advocate for customers while balancing business policies to achieve mutually beneficial outcomes Analyze recurring or emerging issues and escalate them to appropriate teams for long-term resolution Facilitate discussions between stakeholders to mediate and resolve complex issues Prioritize and manage a high volume of cases effectively and independently Identify opportunities to improve processes and enhance the customer experience Apply strong judgment when exceptions to standard processes are necessary Participate in knowledge sharing, feedback loops, and mentorship opportunities Required Qualifications United States citizenship with an active, valid U. S. passport 5–7 years of experience in customer engagement, support operations, or related corporate services 5–7 years of experience managing escalations and working with ticketing/support systems 3+ years of experience with enterprise or cloud-based platforms (e.g., productivity suites, cloud infrastructure, or business applications) Proven ability to manage high-priority escalations and drive resolution across multiple stakeholders Strong written and verbal communication skills, including the ability to translate complex technical issues for non-technical audiences Demonstrated stakeholder management and collaboration skills Ability to work in fast-paced environments and manage competing priorities effectively Fluent in English Preferred Qualifications Experience working with cloud platforms or enterprise productivity/business applications Strong problem-solving mindset with the ability to navigate ambiguous situations Ability to influence without formal authority and build relationships across teams Customer-first mindset with strong empathy and advocacy skills Experience supporting partners or handling licensing-related issues Strong organizational skills and ability to self-direct work Confidence in decision-making with the ability to clearly articulate rationale Experience researching issues and leveraging internal knowledge bases to drive solutions Collaborative team player with a focus on shared success Salary Range At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $30 – $33 USD Per Hr. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Location: Remote", "summaryDescription" : "Support Engineer - Escalation Management at Blueprint", "postedDate" : "2026-06-15T23:15:41.813", "createdAt" : "2026-06-15T23:15:41.813", "lastUpdated" : "2026-06-16T07:33:17.063", "ingestTimestamp" : "2026-06-15T23:15:41.813", "mongoId" : "6a30514cf292fd229cefe135", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 62400, "salaryAnnualMax" : 68640, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 640.0913, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c68b374d8ee00a0904585", "title" : "Claims Operations Manager", "company" : "Flock", "industry" : "Underwriting", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Insurance industry in London, UK, adjusted for seniority and company size." }, "location" : "London", "locations" : [ "London" ], "certifications" : [ "CII qualification" ], "timestamp" : "2026-06-15T09:28:14.399", "fingerprint" : "7697a704d0c10d712b459eebccc56faf253d1d3f7399788d89156660e5e8cd6c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/flock/a692bd4e-83ab-45af-9414-1acc7df5bde1/application", "externalId" : "a692bd4e-83ab-45af-9414-1acc7df5bde1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Claims handling", "Process management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Claims analysis", "Trend identification" ], "hardSkills" : [ { "name" : "Claims analysis", "level" : "intermediate" }, { "name" : "Trend identification", "level" : "intermediate" } ], "majorSkills" : "Claims operations, Process development, Stakeholder management", "majorSkillsList" : [ "Claims operations", "Process development", "Stakeholder management" ], "coreResponsibilities" : "Lead claims function, Shape claims function, Ensure fast resolutions, Ensure fair resolutions, Build claims processes, Own end-to-end claims journey, Develop claims handling processes, Document claims handling processes, Continuously improve claims handling processes, Be primary point of contact, Analyse claims data, Identify trends, Identify opportunities to reduce frequency, Identify opportunities to reduce severity, Collaborate with product teams, Collaborate with tech teams, Improve claims-related customer experiences, Build relationships with third-party suppliers, Maintain relationships with third-party suppliers", "teamCollaboration" : "Cross-functional teams; Work with Admiral; Collaborate with product teams; Collaborate with tech teams", "projectManagementSkills" : [ "Process management", "Process development" ], "domainKnowledge" : "Motor insurance; Commercial fleet insurance; Insurance claims; Regulatory requirements", "domainList" : [ "motor-insurance", "commercial-fleet-insurance", "insurance-claims", "regulatory-requirements" ], "domainSpecificKnowledge" : [ "Motor insurance", "Commercial fleet insurance", "Insurance claims", "Regulatory requirements" ], "communicationSkills" : "Excellent communication", "documentationSkills" : "Document processes", "continuousLearning" : "Professional qualifications; Learning and development", "problemSolvingSkills" : "Resolve issues quickly", "outcomesObjectives" : "Ensure fast resolutions; Ensure fair resolutions; Reduce frequency; Reduce severity", "qualificationsBasic" : "Proven experience in motor or commercial fleet claims handling, Knowledge of insurance claims processes, Knowledge of regulatory requirements, Excellent communication, Excellent stakeholder management, Experience working with insurance partners, Experience working with underwriters, Ability to work at pace, Resolve issues quickly under pressure", "qualificationsPreferred" : "Familiarity with telematics data, Familiarity with connected vehicle data, CII qualification, Working towards CII qualification, Experience building claims processes from scratch, Experience redesigning claims processes from scratch", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "A BIT ABOUT FLOCK At Flock we do insurance very differently. We're nearing 1 billion connected, insured miles. Meaning our real-time, data-driven approach enables us to price connected vehicle insurance and assess risk better than ever before, giving fleet owners the insights they need to improve safety. We don’t just pay claims; we help our customers prevent them. We now insure hundreds of fleets in the UK, including the likes of Amazon, DPD, Uber and Bolt. We've now raised over £50M and our goal is to become the leading insurance company for connected and autonomous vehicles, and we're building a world-class team to help us get there. THE ROLE Lead and shape Flock’s claims function, ensuring fast, fair resolutions for our fleet customers while building world-class claims processes with our insurer partner Admiral. WHAT WE THINK IS MOST EXCITING ABOUT THE ROLE: This is a unique opportunity to shape the claims function at a fast-growing insurtech. You’ll have real ownership over building scalable claims processes, working directly with Admiral, and making a genuine difference to fleet operators when they need it most. A LITTLE MORE ON WHAT YOU’LL BE DOING: - Own the end-to-end claims journey for Flock customers, ensuring rapid and fair resolution. Work closely with Admiral to develop, document, and continuously improve claims handling processes. Be the primary point of contact for escalated claims issues. Analyse claims data to identify trends and opportunities to reduce frequency and severity. Collaborate with product and tech teams to improve claims-related customer experiences. Build and maintain strong relationships with third-party suppliers including repairers, legal and TPAs. WHAT YOU’ll BRING TO FLOCK: - ESSENTIAL - Proven experience in motor or commercial fleet claims handling. - Strong knowledge of insurance claims processes and regulatory requirements. - Excellent communication and stakeholder management. - Experience working with insurance partners or underwriters. - Ability to work at pace and resolve issues quickly under pressure. PREFERABLE - Familiarity with telematics or connected vehicle data. - CII qualification or working towards it. - Experience building or redesigning claims processes from scratch. WHAT WE OFFER (in addition to a competitive salary) • 25 days of holiday (+ Bank Holidays) \uD83C\uDFD6 • Workplace Pension \uD83D\uDCB0 • Private Medical Insurance \uD83C\uDFE9 (including Optical \uD83D\uDC53 & Mental Health \uD83D\uDC86‍♀️ support options) • Various Salary Sacrifice Schemes - Workplace Nursery, Holiday Purchase, Tech, Gym, Cycle to Work, Electric Vehicle, Private Medical Insurance for families \uD83D\uDCB5 • Enhanced Parental Leave and Pay \uD83D\uDC23 • £1000 toward relevant professional qualifications \uD83C\uDF93 • £500 per annum towards learning and development \uD83C\uDF31 • 3 days paid leave for L&D purposes \uD83C\uDF3B At Flock, we typically follow a hybrid working model involving a minimum of 3 days per week spent in the office, which is based in Central London, a few minutes walk from Moorgate and Liverpool Street. ONE LAST THING.. Authenticity is important to us. We value the unique qualities and experiences you bring. So if you apply, just be your genuine self. It's who we want!", "summaryDescription" : "Claims Operations Manager at Flock. Skills: Claims operations, Process development, Stakeholder management. Lead claims function. Shape claims function", "createdAt" : "2026-06-14T06:34:23.265", "lastUpdated" : "2026-06-15T09:28:14.399", "ingestTimestamp" : "2026-06-14T06:34:23.265", "mongoId" : "6a2c68b374d8ee00a0904585", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Claims analysis", "Trend identification", "Claims operations", "Process development", "Stakeholder management", "Claims handling", "Process management", "Resource planning", "Continuous improvement", "Motor insurance", "Commercial fleet insurance", "Insurance claims", "Regulatory requirements", "CII qualification" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 627.99567, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ebf7c74d8ee00a0e9ab3d", "title" : "Medical Courier", "company" : "Labcorp", "salary" : { "min" : 125.0, "max" : 125.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-15T10:10:56.550", "fingerprint" : "81ff56467d26891ce7936bc6dfc21e173a2ec1b4ff8a9003e9d0191a49e608d6", "source" : "workday", "applyUrl" : "https://labcorp.wd1.myworkdayjobs.com/External/job/Lexington-KY/Medical-Courier_2617529", "externalId" : "2617529", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "Lexington", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Lexington, Kentucky, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 1, "experienceLevel" : "Entry", "hardSkillsList" : [ "Valid Driver’s License", "clean driving record", "lift up to 50 lbs" ], "softSkillsList" : [ "customer service" ], "hardSkills" : [ { "name" : "Valid Driver’s License", "level" : "intermediate" }, { "name" : "clean driving record", "level" : "intermediate" }, { "name" : "lift up to 50 lbs", "level" : "intermediate" } ], "softSkills" : [ { "name" : "customer service" } ], "majorSkills" : "Medical specimen transport, Route management, Customer service", "majorSkillsList" : [ "Medical specimen transport, Route management, Customer service" ], "coreResponsibilities" : "Responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while providing excellent service to our clients. Load all necessary suppliers needed for the daily pickups. Complete daily pick up schedule in a timely manner. Deliver all daily picks to your branch at the end of your shift. Handle all specimens and lab samples in a safe and efficient manner. Safely operate a company vehicle and obey all traffic laws. Utilize handheld electronic device to manage daily picks up. Work directly with the dispatcher for additional pick-ups as needed. Evaluate traffic patterns, alternative routes, and weather conditions as needed.", "teamCollaboration" : "Work directly with the dispatcher for additional pick-ups as needed.", "toolProficiency" : [ "handheld electronic device" ], "continuousLearning" : "If you 're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!", "problemSolvingSkills" : "problem solve customer issues", "specialRequirements" : "Must be at least 21 years old. Clean driving record. Able to lift up to 50 lbs.", "outcomesObjectives" : "Improve health and improve lives.", "qualificationsBasic" : "No education or experience required. Be at least 21 years’ old.", "qualificationsPreferred" : "High School Diploma or GED or equivalent. 1 year or more of driver or courier experience. 6 months or more of customer service experience.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "_**Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.**_ **Labcorp is seeking a Courier to join our team in** Lexington, KY **Work Schedule:** : Monday- Friday 12:30PM to 9:00 PM **J****ob Responsibilities:** * Load all necessary suppliers needed for the daily pickups * Complete daily pick up schedule in a timely manner * Deliver all daily picks to your branch at the end of your shift * Handle all specimens and lab samples in a safe and efficient manner * Safely operate a company vehicle and obey all traffic laws * Utilize handheld electronic device to manage daily picks up * Work directly with the dispatcher for additional pick-ups as needed * Evaluate traffic patterns, alternative routes, and weather conditions as needed **Minimum Qualifications:** * No education or experience required **Preferred Qualifications:** * High School Diploma or GED or equivalent * 1 year or more of driver or courier experience * 6 months or more of customer service experience **Additional Job Standards:** * Very punctual with strong time management skills * Strong attention to detail and organizational skills * Ability to problem solve customer issues * Able to lift up to 50 lbs. * Valid Driver’s License and clean driving record * Be at least 21 years’ old At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this position, you will be responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while providing excellent service to our clients. Included with this position is a company vehicle to use for the route. In addition, for only $125 per month, you will have the option of taking this vehicle home with you and using it for personal use. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.__ Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.__ Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please [ _click here_](https://careers.labcorp.com/global/en/us-rewards-and-wellness). _**If you 're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!**_ **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our [accessibility site](https://careers.labcorp.com/global/en/accessibility) or contact us at [Labcorp Accessibility.](mailto:Disability_apply@LabCorp.com) For more information about how we collect and store your personal data, please see our [Privacy Statement](https://www.labcorp.com/about/web-privacy-policy).", "summaryDescription" : "Medical Courier at Labcorp. Skills: Medical specimen transport, Route management, Customer service. Responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while providing excellent service to our clients. Load all necessary suppliers needed for the daily pickups. Complete daily pick up schedule in a timely manner. Deliver all daily picks to your branch at the end of your shift. Handle all specimens and lab samples in a safe and efficient manner. Safe", "postedDate" : "2026-06-12T21:14:27.018", "createdAt" : "2026-06-14T21:14:26.997", "lastUpdated" : "2026-06-15T10:10:56.550", "ingestTimestamp" : "2026-06-14T21:14:26.997", "mongoId" : "6a2ebf7c74d8ee00a0e9ab3d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://labcorp.wd1.myworkdayjobs.com/External/job/Lexington-KY/Medical-Courier_2617529", "salaryAnnualMin" : 260000, "salaryAnnualMax" : 260000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Valid Driver’s License", "clean driving record", "lift up to 50 lbs", "customer service", "Medical specimen transport, Route management, Customer service", "handheld electronic device" ], "skillCount" : 6, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 622.87244, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d149a74d8ee00a0ae7c22", "title" : "Dental Lab Courier / Driver", "company" : "Cambridge Dental Consulting Group", "industry" : "Healthcare", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Dental Lab Courier/Driver in Las Vegas, United States, adjusted for industry and full-time employment." }, "location" : "Las Vegas, NV", "locations" : [ "Las Vegas", "NV" ], "timestamp" : "2026-06-16T06:40:36.846", "fingerprint" : "7dec5f0761bef6ff7d74e2f96b3e76725858889489cd0660d7e2d4b1cc80eee2", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://cambridge-dental.breezy.hr/p/a148532f45d1-dental-lab-courier-driver", "externalId" : "a148532f45d1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Drive dental lab specimens, Deliver dental lab specimens", "domainKnowledge" : "Dental lab operations", "domainList" : [ "dental-lab-operations" ], "domainSpecificKnowledge" : [ "Dental lab operations" ], "qualificationsBasic" : "Experienced driver, Knack for organization", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Full/Part-Time Dental Lab Courier / Driver Are you an experienced driver with a knack for organization? Reliable Dental Lab is seeking a dedicated Dental Lab Courier / Driver to join our team in Las Vegas. About the Role As a Driver/Dental Lab Technician at Reliable Dental Lab, you will be respons", "summaryDescription" : "Dental Lab Courier / Driver at Cambridge Dental Consulting Group. Drive dental lab specimens. Deliver dental lab specimens", "createdAt" : "2026-06-14T18:51:35.399", "lastUpdated" : "2026-06-16T06:40:36.846", "ingestTimestamp" : "2026-06-14T18:51:35.399", "mongoId" : "6a2d149a74d8ee00a0ae7c22", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Dental lab operations" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 620.45654, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2ce89374d8ee00a0a6b327", "title" : "Incident and Escalation Manager", "company" : "Vapi", "industry" : "Engineering, Product & Design", "salary" : { "min" : 180000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-15T07:14:55.204", "fingerprint" : "60c917ee3c64b5678f66ce6a86c18e0c6ac5a4b02e9a8a6aa640d0caadd520e0", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/vapi/f07ff2a1-8b8a-4769-ab0d-dea7cc7ad3a7/application", "externalId" : "f07ff2a1-8b8a-4769-ab0d-dea7cc7ad3a7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "PagerDuty, Incident.io, Opsgenie", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Incident response", "Escalation management", "Root cause analysis", "Service level agreements", "Customer communication", "Credit process governance", "Metrics reporting", "Partnership building", "Customer RCA", "Post-incident review", "Executive escalation list", "Pattern spotting" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Incident response", "level" : "intermediate" }, { "name" : "Escalation management", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Service level agreements", "level" : "intermediate" }, { "name" : "Customer communication", "level" : "intermediate" }, { "name" : "Credit process governance", "level" : "intermediate" }, { "name" : "Metrics reporting", "level" : "intermediate" }, { "name" : "Partnership building", "level" : "intermediate" }, { "name" : "Customer RCA", "level" : "intermediate" }, { "name" : "Post-incident review", "level" : "intermediate" }, { "name" : "Executive escalation list", "level" : "intermediate" }, { "name" : "Pattern spotting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Incident management, Escalation management, Program building", "majorSkillsList" : [ "Incident management", "Escalation management", "Program building" ], "coreResponsibilities" : "Define incident criteria, Author severity model, Design live incident process, Write incident process documentation, Build incident commander rotation, Train incident commander rotation, Balance hiring and utilizing resources, Own pager rotation, Command incidents during shifts, Step down pager share, Own rotation operations, Stand up incident tooling, Set up on-call, Build customer communication templates, Govern customer credit process, Approve financial decisions, Stand up metrics, Report monthly metrics, Build standing partnerships, Train go-to-market teams, Train support teams, Train customer success teams, Train engineering teams, Build feedback loop, Shape engineering roadmap, Own customer-facing RCA, Translate engineering root cause, Ship RCA within SLA, Run blameless post-incident review, Drive action items to closure, Close loop with customers, Hold high-severity issues, Run executive escalation list, Keep owner on escalation, Spot patterns across customers, Force patterns into engineering, Force patterns into product, Be single point of contact, Partner with account team, Build cross-functional recovery plan, Keep written handoff, Keep named deputy", "teamCollaboration" : "Partnerships with engineering; Partnerships with support; Partnerships with CTO office; Partnerships with legal; Partnerships with security; Partnerships with comms; Partnerships with carrier operations; Partner with account team", "projectManagementSkills" : [ "Incident program management", "Escalation program management" ], "domainKnowledge" : "Infrastructure company; Telephony company; Platform company; Carrier dependency; Voice AI infrastructure", "domainList" : [ "infrastructure-company", "telephony-company", "platform-company", "carrier-dependency", "voice-ai-infrastructure" ], "domainSpecificKnowledge" : [ "Infrastructure company", "Telephony company", "Platform company", "Carrier dependency", "Voice AI infrastructure" ], "toolProficiency" : [ "PagerDuty", "Incident.io", "Opsgenie", "Slack", "Status page" ], "communicationSkills" : "Customer communication; Executive presentations; Customer RCA", "documentationSkills" : "Write incident process; Write RCA; Build runbook library", "problemSolvingSkills" : "Decision-making; Root cause analysis; Troubleshooting", "specialRequirements" : "On-call rotation, Off-hours shifts", "outcomesObjectives" : "Protect engineering from noise; Ensure consistent response; Protect renewals; Protect engineering focus; Protect executive confidence; Build scalable program; Resolve incidents; Hold relationship; Track action items to closure; Protect revenue", "qualificationsBasic" : "8 to 12 years experience, Incident management experience, Escalation management experience, Technical support escalations experience, Technical program management experience, Building incident program from zero, Owning incident program growth, Standing up incident commander rotation, Calm under pressure, Decision-making with incomplete information, Clear writing under pressure, Comfort with technical depth, Willingness to work rotation", "qualificationsPreferred" : "Experience hiring a team is a plus, Familiarity with telephony is a plus, Familiarity with carrier dynamics is a plus, Familiarity with real-time systems is a plus", "remoteFriendly" : true, "rawDescription" : "Voice AI that resolves, not transfers. Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes. - The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth - The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500 - The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M Incident and Escalation Manager Why this role exists Vapi runs voice AI infrastructure at tens of millions of minutes a month for enterprise customers who route business-critical traffic through us. When something breaks, it breaks in real time, in front of a customer's own customers, and often through a carrier dependency we don't fully control. Today the response is run by whoever is in the Slack thread. That works once. It does not scale, and it costs us renewals, engineering focus, and executive confidence every time it happens. This is the first dedicated hire for the function, and the job is to build it. You will design the program that runs our incident response, train the people who command incidents, and own the customer relationship through the weeks that follow a serious one. You own the pager and you work part of the rotation yourself, because the fastest way to build a program that works is to run inside it while you build it. You are not the engineer fixing the system. You are the person who builds the system so a trained bench can run it, and who takes a real turn on the pager. Building the program This is the core of the role. - Define what counts as an incident and what does not, with entrance and exit criteria that protect engineering from noise. - Author the severity model with response-time targets per level, so a SEV0 means the same thing Monday morning and Friday night. - Design how a live incident runs: the command structure, the update cadence, the single source of truth, the decision rights, and when the call gets escalated past the commander. Write it down so anyone on rotation runs it the same way. - Build and train the incident commander rotation. Build a realistic balance of hiring and utilizing existing resources across humans and AI to stand up the rotation. - Own the pager and work part of the rotation yourself - personally commanding incidents during your shifts and stepping your share down as the bench matures and proves out. Own how the rotation runs regardless of whose shift it is. - Stand up the incident tooling and on-call setup: paging, escalation policies, incident channels, status page, and the runbook library. - Build customer communication templates for each severity and channel, pre-approved so they are not written from scratch under pressure. - Govern the customer credit process with a clear approval chain, so financial decisions stop happening in ad hoc threads. - Stand up the metrics: resolution time, response velocity, escalation volume, RCA SLA adherence, and revenue protected. Report monthly in terms execs use to make resource decisions. - Build standing partnerships with engineering, support, the office of the CTO, legal, security, comms, and carrier operations before the next critical situation. - Train go-to-market, support, customer success, and engineering on where to bring customer-critical issues and how the function works. - Build a feedback loop so incident and escalation data shapes the engineering roadmap instead of dying in postmortems. After the incident - Own the customer-facing RCA. Translate engineering root cause into plain language that tells the truth and holds the relationship. Ship it within the SLA we commit to. - Run the blameless post-incident review. Drive action items to named owners with dates, and track them to closure instead of letting them die in a doc. - Close the loop with affected customers directly, including the credits or commitments made during the incident. Escalation management - Hold the high-severity customer issues that do not rise to a full incident but threaten a renewal or a relationship. - Run the standing executive escalation list. Keep an owner, a next step, and a date on every item. - Spot patterns across customers that no single team owns, and force them into engineering or product as prioritized work. - Be the single point of contact for a regulated customer or a regulatory inquiry that surfaces weeks after the technical fix. - Partner with the account team on at-risk accounts driven by reliability, and build the cross-functional recovery plan. - Keep a written handoff and a named deputy so escalations stay covered when you are out. What you bring - 8 to 12 years across incident management, escalation management, technical support escalations, or technical program management, ideally at an infrastructure, telephony, or platform company operating at scale. - A track record building an incident and escalation program from zero, or owning a meaningful piece of one through its growth, including standing up an incident commander rotation rather than being the sole responder. Experience hiring a team is a plus. - Hands-on familiarity with incident tooling such as PagerDuty, incident.io http://incident.io, Opsgenie, or equivalent, and the Slack and status-page workflows around them. - Calm under pressure as a learned discipline. Gravitas to direct a response and the willingness to remove a distraction from a call even when it outranks you. - Decision-making with incomplete information, and the judgment to know when to escalate and how to do it without losing time. - Clear writing under pressure. You can produce a clean read of a live situation for a senior leader, and a customer RCA that holds a relationship together. - Comfort with technical depth. You do not need to write the fix, but you need to follow the conversation, ask the right question, and know when an answer does not add up. Familiarity with telephony, carrier dynamics, or real-time systems is a strong plus. - Willingness to work part of the incident commander rotation, including off-hours shifts, especially in the first year.", "summaryDescription" : "Incident and Escalation Manager at Vapi. Skills: Incident management, Escalation management, Program building. Define incident criteria. Author severity model", "createdAt" : "2026-06-14T04:46:08.267", "lastUpdated" : "2026-06-15T07:14:55.204", "ingestTimestamp" : "2026-06-14T04:46:08.267", "mongoId" : "6a2ce89374d8ee00a0a6b327", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 180000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Incident response", "Escalation management", "Root cause analysis", "Service level agreements", "Customer communication", "Credit process governance", "Metrics reporting", "Partnership building", "Customer RCA", "Post-incident review", "Executive escalation list", "Pattern spotting", "Leadership", "Critical thinking", "Incident management", "Program building", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Incident program management", "Escalation program management", "Infrastructure company", "Telephony company", "Platform company", "Carrier dependency", "Voice AI infrastructure", "PagerDuty", "Incident.io", "Opsgenie", "Slack", "Status page" ], "skillCount" : 35, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 620.4308, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306e48f292fd229cfddddc", "title" : "Sr. Property Claims Adjuster", "company" : "Steadily", "industry" : "Underwriting & Claims", "salary" : { "min" : 105000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Overland Park, KS", "locations" : [ "Overland Park, KS" ], "certifications" : [ "AIC", "ARM" ], "timestamp" : "2026-06-16T11:09:20.777", "fingerprint" : "429db64fbe2086f16dbe058b1fb275c555e3a058e917afb5ac76ffb9c8c68719", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/steadily/514b2392-c837-4db6-b068-6f348333b9d2/application", "externalId" : "514b2392-c837-4db6-b068-6f348333b9d2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Overland Park", "state" : "Kansas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.9742502,-94.6851702" } ], "locationText" : "Overland Park, Kansas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Claims handling", "Property damage evaluation", "Negotiation" ], "hardSkillsList" : [ "Property claims adjusting", "Loss evaluation", "Reserve setting" ], "hardSkills" : [ { "name" : "Property claims adjusting", "level" : "intermediate" }, { "name" : "Loss evaluation", "level" : "intermediate" }, { "name" : "Reserve setting", "level" : "intermediate" } ], "majorSkills" : "Large-loss claims handling, Property damage negotiation, Claim investigation", "majorSkillsList" : [ "Large-loss claims handling", "Property damage negotiation", "Claim investigation" ], "coreResponsibilities" : "Own Steadily approach to large-loss claims handling, Manage caseload of large and complex property losses, Request appraisals, estimates, cause & origin reports, Investigate origin and cause of claims, Contact appropriate parties for investigation, Scope, evaluate, and negotiate high-severity property damage, Evaluate coverage, Identify subrogation potential, Partner with counsel, Set and maintain accurate reserves", "domainKnowledge" : "Property claims; Homeowners insurance; Condo insurance; Landlord insurance", "domainList" : [ "property-claims", "homeowners-insurance", "condo-insurance", "landlord-insurance" ], "domainSpecificKnowledge" : [ "Property claims", "Homeowners insurance", "Condo insurance", "Landlord insurance" ], "qualificationsBasic" : "3 years experience adjusting P&C insurance claims, Handle large, complex property losses over $100k, Possess an adjuster license", "qualificationsPreferred" : "Prior leadership experience, AIC a plus, ARM a plus, Project experience a plus, Experience in homeowners insurance, Experience in condo insurance, Experience in landlord insurance", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Location: Overland Park, KS (Kansas City Metro) Employment Type: Full-time, In-Office Department: Claims Salary: $105k - $125k + Equity Steadily is hiring a Senior Property Claims Adjuster who is the very best at what they do. You'll be surrounded by team members who are the best at what they do, which will just make you even better. You'll be responsible for guiding our customers through the most complex, high-severity claims with empathy, accuracy, and speed — making sure we create a fast, easy, and effortless experience even when the stakes are highest. This is a full-time, in-office position based in Overland Park, KS. WHAT YOU’LL DO - You will own the Steadily approach to large-loss claims handling, helping create a fast, easy, and effortless experience for our customers on claims that matter most. - Manage a caseload of large and complex property losses exceeding $100,000, from initial assignment through resolution - Request appraisals, estimates, cause & origin reports, and various other reports to assist in the investigation of the claim - Investigate the origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, law enforcement, and other adjusters - Scope, evaluate, and negotiate high-severity property damage, including total losses, structural damage, and loss of rent where applicable - Evaluate coverage, identify subrogation potential, and partner with counsel as needed - Set and maintain accurate reserves on high-exposure files YOUR BACKGROUND - Experienced: You must possess at least 3 years experience adjusting P&C insurance claims, with a track record handling large, complex property losses over $100k. You're a property claims savant. Experience in homeowners, condo, and landlord insurance is a plus. - Nice to have: You have prior leadership experience. AIC and/or ARM is a plus. You must possess an adjuster license. - Self-Driven: You thrive under intense pressure and can manage a high-stakes caseload with precision. - Hungry: You want to make the leap into an earlier-stage tech company to rapidly accelerate your growth. You want to roll up your sleeves and hustle — you are not looking for a traditional 9-5 job. - Project Management: As part of this role, you may be asked to assist in projects. Prior project experience is a plus. COMPENSATION AND BENEFITS - Compensation: $105k - $125k + Equity - Time Off: 3 weeks PTO + 6 federal holidays - Insurance: Medical, dental, vision, life, disability, HSA, FSA - Retirement: 401(k) - Perks: Free snacks, team lunches, collaborative office culture LOCATIONS - Overland Park, Kansas (Kansas City Metro) - Steadily is building a workplace environment of team members who are passionate and excited to be together in person. Our office is in Overland Park, and is key to our fast-paced growth trajectory. - In-office work schedule WHY JOIN STEADILY - Good company. Our founders have three successful startups under their belt and have recruited a stellar team to match. - Top compensation. We pay at the top of the Kansas City market (see comp). - Growth opportunity: We’re an early-stage, fast-growing company where you’ll wear a lot of hats and shape product decisions. - Strong backing. We’re growing fast, we manage over $20 billion in risk, and we’re exceptionally well-funded. - Culture: Steadily boasts a very unique culture that our teammates love. We call it like we see it and we’re nothing if not candid. Plus, we love to have a good time. Check out our culture deck http://steadily.com/culture to learn what we’re all about. - Awards: We've been recognized both locally and nationally as a top place to work. Recently we were ranked 16th on Forbes' 2026 Best Startup Employers list https://www.forbes.com/lists/americas-best-startup-employers/, and 63rd on the prestigious Inc 5000 Fastest Growing Companies list https://www.steadily.com/press/inc-5000. We've also been recognized as one of the Best Landlord Insurance Companies in 2026 by CNBC https://www.cnbc.com/select/best-landlord-insurance-companies/, a Top 2025 Startup in Newsweek https://rankings.newsweek.com/americas-greatest-startup-workplaces-2025, in Investopedia's Best Landlord Insurance Companies https://www.investopedia.com/the-best-landlord-insurance-11705333, and we won Austin Business Journal's Best Places to Work in 2025 https://www.bizjournals.com/austin/c/best-places-to-work-austin-2025/35046/steadily-is-one-of-austins-best-places-to-work.html. We’re excited to meet you!", "summaryDescription" : "Sr. Property Claims Adjuster at Steadily. Skills: Large-loss claims handling, Property damage negotiation, Claim investigation. Own Steadily approach to large-loss claims handling. Manage caseload of large and complex property losses", "createdAt" : "2026-06-16T00:24:01.765", "lastUpdated" : "2026-06-16T11:09:20.777", "ingestTimestamp" : "2026-06-16T00:24:01.765", "mongoId" : "6a306e48f292fd229cfddddc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105000, "salaryAnnualMax" : 125000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Property claims adjusting", "Loss evaluation", "Reserve setting", "Large-loss claims handling", "Property damage negotiation", "Claim investigation", "Claims handling", "Property damage evaluation", "Negotiation", "Property claims", "Homeowners insurance", "Condo insurance", "Landlord insurance", "AIC", "ARM" ], "skillCount" : 15, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 616.4791, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c7abd74d8ee00a0946a1b", "title" : "Claims Examiner", "company" : "Point C", "salary" : { "min" : 19.0, "max" : 22.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Bellingham, Washington, United States", "locations" : [ "Bellingham", "Washington", "United States" ], "timestamp" : "2026-06-16T02:05:52.483", "fingerprint" : "fece55eaf00cb41fcf22144bb94623c68bcaf0f2d5fbb9655f7916bac39d531d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/pointc/jobs/5237903008", "externalId" : "5237903008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellingham", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "48.7544012,-122.4788360" } ], "locationText" : "Bellingham, Washington, United States", "minimumEducation" : "Associate's", "experienceMinYears" : 1, "experienceMaxYears" : 2, "rawDescription" : "Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market – to do more for clients – and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company. Point C is looking for a detail-oriented and motivated Claims Examiner to join our team. In this role, you’ll be responsible for accurately processing medical claims while ensuring compliance with plan documents, policies, and industry regulations. The ideal candidate is analytical, organized, and experienced in self-funded or third-party administration environments. Primary Responsibilities Adjudicate new claims and process adjustments, including denials upon receipt of additional information Review and resolve appeals and subrogation/third-party liability cases Manage individual inventory to ensure timely turnaround and production goals are met Ensure claims are processed in accordance with stop loss contract terms Respond to internal and external inquiries via email and other channels within established timeframes Follow up on missing or incomplete information to ensure claims can be accurately processed Maintain minimum production, financial, and procedural accuracy standards on a monthly basis Qualifications Experience with Third Party Administrator (TPA) or self-funded claims administration preferred 1-2 years of experience in insurance claims processing required Experience reviewing and finalizing claim payments for accuracy in accordance with plan policies Ability to interpret and apply plan documents to ensure accurate claims adjudication Experience with VBA systems preferred Working knowledge of CPT and ICD-10 coding Basic understanding of medical terminology Strong communication and customer service skills Proficiency in Microsoft Office and general computer applications Ability to maintain confidentiality and comply with all company policies and procedures Able to work independently with minimal supervision Ability to prioritize, multitask, and work overtime as needed Associate Degree Preferred Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Pay Transparency $19—$22 USD Benefits: Comprehensive medical, dental, vision, and life insurance coverage 401(k) retirement plan with employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Paid time off (PTO) and disability leave Employee Assistance Program (EAP) Equal Employment Opportunity: At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.", "summaryDescription" : "Claims Examiner at Point C", "postedDate" : "2026-06-14T20:10:55.753", "createdAt" : "2026-06-14T20:10:55.753", "lastUpdated" : "2026-06-16T02:05:52.483", "ingestTimestamp" : "2026-06-14T20:10:55.753", "mongoId" : "6a2c7abd74d8ee00a0946a1b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 22, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "_score" : 616.29425, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb03f74d8ee00a09d965a", "title" : "Head of Claims", "company" : "ClaimSorted", "industry" : "Claims", "salary" : { "min" : 150000.0, "max" : 200000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "London", "locations" : [ "London", "New York" ], "timestamp" : "2026-06-16T02:24:57.114", "fingerprint" : "3e31542c0639c5250674565310776f65456d59ef61065c71579158e573a2c17c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/claimsorted/d3900813-b5b6-4049-a8f1-9fde8e519f9c/application", "externalId" : "d3900813-b5b6-4049-a8f1-9fde8e519f9c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" }, { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" }, { "city" : "Dallas", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7762719,-96.7968559" } ], "locationText" : "London, United Kingdom; New York, New York, United States; Dallas, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "technicalSkills" : "AI", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Technical excellence", "Technical governance", "Fraud prevention", "Litigation handling", "Customer communication", "Claims handling" ], "hardSkillsList" : [ "Claims operations", "Workflow automation", "Data analysis" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Claims operations", "level" : "intermediate" }, { "name" : "Workflow automation", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Claims operations, Technical governance, Process redesign", "majorSkillsList" : [ "Claims operations", "Technical governance", "Process redesign" ], "coreResponsibilities" : "Redesign claims handling, Own claims standards, Work with founders, Work with product, Work with engineering, Work with operations, Rethink claims lifecycle, Build systems that scale, Coach technical excellence, Handle claims personally, Make hard decisions, Create operational model, Rebuild claims operations, Redesign workflows, Redesign escalation structures, Redesign QA systems, Redesign claims governance, Identify operational bottlenecks, Eliminate unnecessary complexity, Build scalable claims standards, Partner with product teams, Partner with engineering teams, Automate workflows, Improve workflows, Define claims handling standards, Own governance for claims, Drive improvements in leakage, Drive improvements in fraud prevention, Drive improvements in recoveries, Drive improvements in audit performance, Review difficult claims, Make final technical decisions, Hire Claims Handlers, Hire Team Leads, Hire QA specialists, Develop Claims Handlers, Develop Team Leads, Develop QA specialists, Raise technical bar, Create coaching systems, Create calibration frameworks, Create technical training, Build a culture of ownership, Build a culture of urgency, Build a culture of high standards, Act as senior claims expert, Support launches, Support audits, Support escalations, Support strategic insurer discussions, Build trust with carriers, Build trust with MGAs, Build trust with brokers, Build trust with enterprise partners", "teamCollaboration" : "Work with founders; Partner with product; Partner with engineering; Partner with operations; Customer and partner meetings", "projectManagementSkills" : [ "Process management", "Resource planning" ], "domainKnowledge" : "Auto claims; Property claims; Liability claims; Travel claims; Renters claims; Pet claims; Gadget claims; Third Party Administrator; AI-native claims; Insurance operations; Litigated claims; Precedent-setting claims; Regulatory compliance", "domainList" : [ "auto-claims", "property-claims", "liability-claims", "travel-claims", "renters-claims", "pet-claims", "gadget-claims", "third-party-administrator", "ai-native-claims", "insurance-operations", "litigated-claims", "precedent-setting-claims", "regulatory-compliance" ], "domainSpecificKnowledge" : [ "Auto claims", "Property claims", "Liability claims", "Travel claims", "Renters claims", "Pet claims", "Gadget claims", "Third Party Administrator", "AI-native claims", "Insurance operations", "Litigated claims", "Precedent-setting claims", "Regulatory compliance" ], "communicationSkills" : "Customer communication; Partner meetings; Insurer discussions", "innovationCreativity" : "Rebuild the function entirely; Redesign how claims handling works", "problemSolvingSkills" : "Identify operational bottlenecks; Eliminate unnecessary complexity; Make hard decisions", "specialRequirements" : "5 days a week in-person, Skilled Worker visa sponsorship", "outcomesObjectives" : "Dramatically faster resolutions; Lower leakage; Better customer experience; Claims quality; Technical accuracy; Leakage reduction; Complaint rates; SLA performance; Backlog performance; QA scores; Audit scores; Fraud outcomes; Litigation outcomes; Recovery performance; Team quality; Team satisfaction; Claims governance", "qualificationsBasic" : "5 days a week in-person, 7–15 years of claims experience, Deep technical claims expertise, Experience working in a startup, Experience leading claims operations, Experience managing Team Leads, Understanding of leakage, Understanding of fraud, Understanding of litigation exposure, Understanding of recoveries, Understanding of QA frameworks, Knowledge of regulatory requirements, Knowledge of compliance requirements", "qualificationsPreferred" : "Legal background strongly preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "A Company That Matters Insurance exists to support people at their most vulnerable, after an accident, illness, theft, fire, or crisis. Claims are the moment of truth. That’s why we’re passionate about making every claim more empathetic, more efficient, and more human. ClaimSorted is an AI-native Third Party Administrator that manages claims operations for insurers across auto, property, travel, gadget, pet, renters, and liability. We combine world-class claims talent with proprietary AI systems to deliver dramatically faster resolutions, lower leakage, and a fundamentally better customer experience We’re backed by some of the largest funds in the world Y Combinator, Atomico, and Eurazeo, and already manage claims for MGAs and insurers across the US, UK, and Europe, including publicly traded companies and some of the most well-known household names. Now we’re looking for a Head of Claims to help redefine how claims should operate in the modern world. Not optimize around the edges. Not maintain legacy processes. Rebuild the function entirely. The Role This role requires 5 days a week in-person at our London, New York or future Dallas office This is not a traditional insurance leadership role. We are looking for someone who sees claims as an operational, technical, and product problem - not just a people-management problem. Your mission will be to redesign how claims handling works across products, regions, workflows, escalation management, QA, fraud prevention, recoveries, litigation handling, and customer communication. You will own claims standards across the company and work directly with founders, product, engineering, and operations to rethink every part of the claims lifecycle. You’ll build systems that scale. You’ll coach technical excellence into the organization. You’ll personally handle claims to stay close to reality. You’ll make hard decisions under pressure. And you’ll help create the operational model that defines the future of claims. This role is for someone ambitious enough to believe the industry can operate radically better than it does today. What You’ll Do Rebuild claims operations from first principles - Redesign workflows, escalation structures, QA systems, and claims governance - Identify operational bottlenecks and eliminate unnecessary complexity - Build scalable claims standards across multiple lines of business and regions - Partner with product and engineering teams to automate and improve workflows using AI Own technical claims excellence - Define claims handling standards across auto, property, liability, travel, renters, and other products - Own governance for complex, high-risk, litigated, or precedent-setting claims - Drive improvements in leakage, fraud prevention, recoveries, and audit performance - Review difficult claims personally and make final technical decisions where needed Build elite claims teams - Hire and develop exceptional Claims Handlers, Team Leads, QA specialists, and handlers - Raise the technical bar across the organization - Create coaching systems, calibration frameworks, and technical training - Build a culture of ownership, urgency, and high standards Partner with customers - Act as the senior claims expert in customer and partner meetings - Support launches, audits, escalations, and strategic insurer discussions - Build trust with carriers, MGAs, brokers, and enterprise partners Why Join ClaimSorted - Work on one of the largest unsolved problems in insurance - Help define the future operating model for claims - Work directly with founders - High ownership and real impact - Competitive compensation + meaningful equity - Fast-moving environment with exceptional people - Opportunity to build a category-defining company Experience - 7–15 years of claims experience - Deep technical claims expertise across auto, property, and liability - Experience working in a startup or a scale up - Experience leading claims operations and technical governance - Experience managing Team Leads and Claims Managers - Strong understanding of leakage, fraud, litigation exposure, recoveries, and QA frameworks - Strong knowledge of regulatory and compliance requirements, with ability to integrate these into operational processes - Legal background strongly preferred You should thrive here if you: - Get frustrated by inefficient systems and want to rebuild them - Care deeply about operational excellence - Enjoy making difficult decisions under pressure - Like being close to the work instead of managing from a distance - Operate with urgency and intensity - Prefer ownership over bureaucracy - Want to build something industry-defining Outcomes You’ll Own - Claims quality and technical accuracy - Leakage reduction - Complaint rates - SLA and backlog performance - QA and audit scores - Fraud and litigation outcomes - Recovery performance - Team quality and satisfaction - Claims governance across all accounts Benefits - Competitive salary beyond the industry standard - Generous, transparent equity participation - Skilled Worker visa sponsorship in the UK - 28 days annual leave plus bank holidays(20 Days in the US) - 30 days of remote work annually - Health insurance - Pension contributions in line with UK auto-enrolment requirements - Company offsites ", "summaryDescription" : "Head of Claims at ClaimSorted. Skills: Claims operations, Technical governance, Process redesign. Redesign claims handling. 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Couriers drive RLS company owned cars, not personal vehicles for deliveries. Key Accountabilities: Package and deliver radiopharmaceuticals, compliantly Process returns from customers Ensure timely delivery of the correct package to the customer Completes Department of Transportation (DOT) paperwork for deliveries Maintain cleanliness of delivery vehicles Other duties as assigned Education and Experience: Willingness to submit to a drug test and background check High School Diploma, GED, or equivalent experience Valid driver’s license to operate in necessary delivery area and clean driving record Ability to accommodate shift changes based on business needs. Willingness to work on an on-call basis, with the expectation that you can arrive to the pharmacy within 45 minutes. Proof of vaccination for Covid 19 to meet compliance obligations for Customer mandated on-site requirements Must be able to lift 60 pounds. Desired Capabilities: Previous delivery driving experience. Previous experience handling/transporting radiopharmaceuticals Ability to take direction to perform duties Ability to effectively communicate. Basic computer skills.", "summaryDescription" : "Courier at RLS Radiopharmacies. Skills: Radiopharmaceutical delivery. Handle radiopharmaceuticals. 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Couriers drive RLS company owned cars, not personal vehicles for deliveries. Key Accountabilities: Package and deliver radiopharmaceuticals, compliantly Process returns from customers Ensure timely delivery of the correct package to the customer Completes Department of Transportation (DOT) paperwork for deliveries Maintain cleanliness of delivery vehicles Other duties as assigned Education and Experience: Willingness to submit to a drug test and background check High School Diploma, GED, or equivalent experience Valid driver’s license to operate in necessary delivery area and clean driving record Ability to accommodate shift changes based on business needs. Willingness to work on an on-call basis, with the expectation that you can arrive to the pharmacy within 45 minutes. Proof of vaccination for Covid 19 to meet compliance obligations for Customer mandated on-site requirements Must be able to lift 60 pounds. Desired Capabilities: Previous delivery driving experience. 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To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that   Actions Speak Louder in Person ® . If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us Our Field Claims department seeks a manager to lead a team of field associates in Dallas, Texas. This role is responsible for coordinating claim activity in the territory while driving operational excellence, team performance and quality claim outcomes. Candidates must reside in Dallas, Texas. Starting pay: The pay range for this position is $115,000 - $130,000 annually. Pay is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be ready to: identify staffing needs within the territory and align resources to meet business demands train and mentor Field Claims associates to drive individual growth and team success distribute work and agency assignments to ensure timely, accurate and efficient claims handling monitor quality and compliance of claim file activity within the unit provide strong leadership, performance management and accountability through coaching and feedback drive consistency, operational effectiveness and customer-focused claim outcomes across the territory Be equipped with the ability to: interpret and apply insurance concepts and policy language with advanced technical expertise adhere to all company procedures, compliance standards and service philosophies make informed decisions based upon available facts, sound judgment and critical thinking in complex situations apply effective written and verbal communication skills to lead teams and collaborate with stakeholders use computer technology, claims systems and data to drive efficiency, reporting and results demonstrate strong leadership, technical, teamwork and organizational skills in a fast-paced environment Bring education and experience from: a bachelor’s degree five or more years of field claims experience five or more years of experience leading, coaching or mentoring others in a claims or field environment (preferred) significant experience as a multi-line claims professional with exposure to complex claims and field operations Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities . Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights. 164926", "summaryDescription" : "Field Claims Manager at The Cincinnati Insurance Companies. Skills: Field claims management, Team leadership, Operational excellence. Identify staffing needs. 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Deliver goods to customers", "createdAt" : "2026-06-14T21:15:22.650", "lastUpdated" : "2026-06-15T22:19:15.547", "ingestTimestamp" : "2026-06-14T21:15:22.650", "mongoId" : "6949bdd070f0b99d58827ef3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 611.81683, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2ab63674d8ee00a06df999", "title" : "Courier", "company" : "RLS Radiopharmacies", "industry" : "Healthcare", "salary" : { "min" : 19.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Antonio", "locations" : [ "San Antonio" ], "timestamp" : "2026-06-14T08:07:21.321", "fingerprint" : "31e4bed7f8152794ada359e77e4953ceb2ad2af5696c4fdf22329bdbe8903c83", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/rlsbio/jobs/4688598006", "externalId" : "4688598006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Antonio", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.4246002,-98.4951405" } ], "locationText" : "San Antonio, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "hardSkillsList" : [ "Packaging radiopharmaceuticals", "Delivering radiopharmaceuticals", "Processing returns", "DOT paperwork completion" ], "hardSkills" : [ { "name" : "Packaging radiopharmaceuticals", "level" : "intermediate" }, { "name" : "Delivering radiopharmaceuticals", "level" : "intermediate" }, { "name" : "Processing returns", "level" : "intermediate" }, { "name" : "DOT paperwork completion", "level" : "intermediate" } ], "majorSkills" : "Radiopharmaceutical delivery, Regulatory compliance", "majorSkillsList" : [ "Radiopharmaceutical delivery", "Regulatory compliance" ], "coreResponsibilities" : "Handle radiopharmaceuticals, Package radiopharmaceuticals, Deliver radiopharmaceuticals, Process returns from customers, Ensure timely delivery, Complete DOT paperwork, Maintain cleanliness of delivery vehicles", "domainKnowledge" : "Radiopharmaceuticals; Regulatory guidelines", "domainList" : [ "radiopharmaceuticals", "regulatory-guidelines" ], "domainSpecificKnowledge" : [ "Radiopharmaceuticals", "Regulatory guidelines" ], "specialRequirements" : "Willingness to submit to drug test, Willingness to submit to background check, Ability to accommodate shift changes, Willingness to work on-call, Arrive within 45 minutes", "outcomesObjectives" : "Ensure timely delivery of correct package", "qualificationsBasic" : "Valid driver's license, Clean driving record, Ability to lift 60 pounds, Proof of vaccination for Covid 19", "qualificationsPreferred" : "Previous delivery driving experience, Previous experience handling radiopharmaceuticals, Basic computer skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Shift: Full-Time Pay Starting at $19/hr Job Summary Support pharmacy operations by handling, packaging and delivering radiopharmaceuticals within regulatory guidelines to authorized recipients, such as hospitals, imaging facilities & healthcare clinics within a 24-hour healthcare business environment. Couriers drive RLS company owned cars, not personal vehicles for deliveries. Key Accountabilities: Package and deliver radiopharmaceuticals, compliantly Process returns from customers Ensure timely delivery of the correct package to the customer Completes Department of Transportation (DOT) paperwork for deliveries Maintain cleanliness of delivery vehicles Other duties as assigned Education and Experience: Willingness to submit to a drug test and background check High School Diploma, GED, or equivalent experience Valid driver’s license to operate in necessary delivery area and clean driving record Ability to accommodate shift changes based on business needs. Willingness to work on an on-call basis, with the expectation that you can arrive to the pharmacy within 45 minutes. Proof of vaccination for Covid 19 to meet compliance obligations for Customer mandated on-site requirements Must be able to lift 60 pounds. Desired Capabilities: Previous delivery driving experience. Previous experience handling/transporting radiopharmaceuticals Ability to take direction to perform duties Ability to effectively communicate. Basic computer skills.", "summaryDescription" : "Courier at RLS Radiopharmacies. Skills: Radiopharmaceutical delivery, Regulatory compliance. Handle radiopharmaceuticals. 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We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. ABOUT THE ROLE We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support Delivery, Engineering, Infrastructure, and other cross-functional partners. This role is ideal for someone who can operate calmly under pressure, bring structure to ambiguity, communicate clearly across technical and non-technical audiences, and improve the system while overseeing day to day operations. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. IN THIS ROLE, YOU WILL - Participate in an on-call rotation and serve as the active incident lead during live incidents and urgent escalations. - Own alert intake and triage process across support, safety, customer, and service-impacting issues. - Assess severity, determine scope and impact, and initiate the appropriate response path. - Page and coordinate Engineering, Infrastructure, Support Delivery, Product, Legal, Policy, Go-To-Market, and other teams as needed. - Lead incident response calls, manage timelines, clarify roles, and keep responders focused and unblocked. - Set internal guidelines for incident communications to all users, including enterprise customers, and own internal updates, executive briefings, customer-facing updates, and external status page updates where required. - Maintain situational awareness across all customer-facing incidents and parallel workstreams, ensuring the response remains coordinated and customer impact is understood. - Create and operate the process for monitoring, processing, mitigating, and resolving critical escalations, including formal closure and handoff. - Identify root causes behind incidents and escalations, lead retrospectives, and coordinate corrective action with accountable teams. - Track corrective actions to closure and ensure follow-through is focused on the best possible customer outcome. - Identify recurring operational issues, escalation patterns, and product or process gaps. - Partner with Engineering, Infrastructure, Product and Support leaders to stay ahead of customer-facing incidents, reduce repeat issues, and improve readiness. - Improve incident response processes, severity frameworks, playbooks, tooling, reporting, and automation. - Build a durable operating model for incidents and escalations as OpenAI scales globally. YOU MIGHT THRIVE IN THIS ROLE IF YOU - Have 10+ years of experience in incident management, technical support, escalation management, SRE, technical program management, or production operations. - Have 5+ years of hands-on experience working in production, on-call, or high-urgency operational environments. - Have 5+ years of leadership experience, ideally in a Support, Engineering, or similar environment. - Are comfortable acting as Incident Commander, owning coordination, decision-making, communication, and accountability during live incidents. - Have direct experience with customer-impacting incidents, executive escalations, safety-sensitive escalations, or high-severity technical issues. - Can communicate clearly under pressure with engineers, support teams, executives, customer-facing teams, and external stakeholders. - Have hands-on experience with incident communications, including internal updates, executive briefings, customer updates, and status pages. - Are experienced with incident management, paging, and alerting tools such as incident.io http://incident.io, PagerDuty, Datadog, Jira, Salesforce, Zendesk, or similar systems. - Understand monitoring and observability well enough to reason about alerts, system health, customer impact, and incident scope. - Can lead post-incident retrospectives that produce clear root causes, corrective actions, and durable improvements. - Drive action items to closure and hold teams accountable without creating unnecessary process drag. - Are highly organized, calm, and structured in ambiguous or high-pressure situations. - Can balance hands-on incident execution with longer-term systems building. - Are excited to use AI and automation to improve triage, routing, summarization, reporting, knowledge management, and incident follow-through. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.", "summaryDescription" : "Lead, Incidents & Escalations, User Operations at OpenAI", "createdAt" : "2026-06-16T01:59:53.113", "lastUpdated" : "2026-06-16T14:32:14.127", "ingestTimestamp" : "2026-06-16T01:59:53.113", "mongoId" : "6a307ebbf292fd229c051fab", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 234000, "salaryAnnualMax" : 315000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "_score" : 603.0777, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3085e0f292fd229c07c507", "title" : "Lead, Incidents & Escalations, User Operations", "company" : "OpenAI", "industry" : "User Operations", "salary" : { "min" : 234000.0, "max" : 315000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-16T12:24:17.694", "fingerprint" : "4d410f347e0ada0af9167df1d611839916b669ebeed5e382975c076330af35cc", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/openai/b0729478-f363-498e-a088-b659c40d4580/application", "externalId" : "b0729478-f363-498e-a088-b659c40d4580", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "ABOUT THE TEAM OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. ABOUT THE ROLE We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support Delivery, Engineering, Infrastructure, and other cross-functional partners. This role is ideal for someone who can operate calmly under pressure, bring structure to ambiguity, communicate clearly across technical and non-technical audiences, and improve the system while overseeing day to day operations. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. IN THIS ROLE, YOU WILL - Participate in an on-call rotation and serve as the active incident lead during live incidents and urgent escalations. - Own alert intake and triage process across support, safety, customer, and service-impacting issues. - Assess severity, determine scope and impact, and initiate the appropriate response path. - Page and coordinate Engineering, Infrastructure, Support Delivery, Product, Legal, Policy, Go-To-Market, and other teams as needed. - Lead incident response calls, manage timelines, clarify roles, and keep responders focused and unblocked. - Set internal guidelines for incident communications to all users, including enterprise customers, and own internal updates, executive briefings, customer-facing updates, and external status page updates where required. - Maintain situational awareness across all customer-facing incidents and parallel workstreams, ensuring the response remains coordinated and customer impact is understood. - Create and operate the process for monitoring, processing, mitigating, and resolving critical escalations, including formal closure and handoff. - Identify root causes behind incidents and escalations, lead retrospectives, and coordinate corrective action with accountable teams. - Track corrective actions to closure and ensure follow-through is focused on the best possible customer outcome. - Identify recurring operational issues, escalation patterns, and product or process gaps. - Partner with Engineering, Infrastructure, Product and Support leaders to stay ahead of customer-facing incidents, reduce repeat issues, and improve readiness. - Improve incident response processes, severity frameworks, playbooks, tooling, reporting, and automation. - Build a durable operating model for incidents and escalations as OpenAI scales globally. YOU MIGHT THRIVE IN THIS ROLE IF YOU - Have 10+ years of experience in incident management, technical support, escalation management, SRE, technical program management, or production operations. - Have 5+ years of hands-on experience working in production, on-call, or high-urgency operational environments. - Have 5+ years of leadership experience, ideally in a Support, Engineering, or similar environment. - Are comfortable acting as Incident Commander, owning coordination, decision-making, communication, and accountability during live incidents. - Have direct experience with customer-impacting incidents, executive escalations, safety-sensitive escalations, or high-severity technical issues. - Can communicate clearly under pressure with engineers, support teams, executives, customer-facing teams, and external stakeholders. - Have hands-on experience with incident communications, including internal updates, executive briefings, customer updates, and status pages. - Are experienced with incident management, paging, and alerting tools such as incident.io http://incident.io, PagerDuty, Datadog, Jira, Salesforce, Zendesk, or similar systems. - Understand monitoring and observability well enough to reason about alerts, system health, customer impact, and incident scope. - Can lead post-incident retrospectives that produce clear root causes, corrective actions, and durable improvements. - Drive action items to closure and hold teams accountable without creating unnecessary process drag. - Are highly organized, calm, and structured in ambiguous or high-pressure situations. - Can balance hands-on incident execution with longer-term systems building. - Are excited to use AI and automation to improve triage, routing, summarization, reporting, knowledge management, and incident follow-through. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.", "summaryDescription" : "Lead, Incidents & Escalations, User Operations at OpenAI", "createdAt" : "2026-06-16T01:59:36.155", "lastUpdated" : "2026-06-16T12:24:17.694", "ingestTimestamp" : "2026-06-16T01:59:36.155", "mongoId" : "6a3085e0f292fd229c07c507", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 234000, "salaryAnnualMax" : 315000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "_score" : 603.0693, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ebf7e74d8ee00a0e9ac1f", "title" : "Courier", "company" : "Labcorp", "salary" : { "min" : 125.0, "max" : 125.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T07:41:08.710", "fingerprint" : "25c86e2723ec0f907542959c6db0cb08fdfd09ae389d27207d95ffd1a013dd6d", "source" : "workday", "language" : "en", "applyUrl" : "https://labcorp.wd1.myworkdayjobs.com/External/job/Charlotte-NC/Medical-Courier_2614855", "externalId" : "2614855", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "city" : "Charlotte", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.2272086,-80.8430827" } ], "locationText" : "Charlotte, North Carolina, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "coreResponsibilities" : "Pick up and deliver specimens, Follow established routes, Maintain vehicle cleanliness, Complete logs and reports, Provide customer service", "specialRequirements" : "Must be 21 years of age, Must have a safe driving record, Must have a reliable vehicle", "qualificationsBasic" : "High School diploma or GED, Valid driver's license, Proof of current automobile insurance, Ability to lift 50 pounds, Ability to pass a background check", "qualificationsPreferred" : "Previous courier experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**_Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives._** Labcorp is seeking a Courier to join our team in Charlotte, NC **Work Schedule: schedule for this position will be Monday -Friday 8:00 AM - 5:00 PM** **Job Responsibilities:** * Load all necessary suppliers needed for the daily pickups * Complete daily pick up schedule in a timely manner * Deliver all daily picks to your branch at the end of your shift * Handle all specimens and lab samples in a safe and efficient manner * Safely operate a company vehicle and obey all traffic laws * Utilize handheld electronic device to manage daily picks up * Work directly with the dispatcher for additional pick-ups as needed * Evaluate traffic patterns, alternative routes, and weather conditions as needed **Minimum Qualifications:** * No education or experience required **Preferred Qualifications:** * High School Diploma or GED or equivalent * 1 year or more of driver or courier experience * 1 year or more of customer service experience **Additional Job Standards:** * Very punctual with strong time management skills * Strong attention to detail and organizational skills * Ability to problem solve customer issues * Able to lift up to 50 lbs. * Valid Driver’s License and clean driving record * Be at least 21 years’ old **At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!** In this position, you will be responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while providing excellent service to our clients. **Included with this position is a company vehicle to use for the route. In addition, for only $125 per month, you will have the option of taking this vehicle home with you and using it for personal use.** **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please [click here](https://careers.labcorp.com/global/en/us-rewards-and-wellness). ** _If you 're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our [accessibility site](https://careers.labcorp.com/global/en/accessibility) or contact us at [Labcorp Accessibility.](mailto:Disability_apply@LabCorp.com) For more information about how we collect and store your personal data, please see our [Privacy Statement](https://www.labcorp.com/about/web-privacy-policy).", "summaryDescription" : "Courier at Labcorp. Pick up and deliver specimens. Follow established routes", "postedDate" : "2026-06-11T21:38:20.291", "createdAt" : "2026-06-14T21:38:20.236", "lastUpdated" : "2026-06-16T07:41:08.710", "ingestTimestamp" : "2026-06-14T21:38:20.236", "mongoId" : "6a2ebf7e74d8ee00a0e9ac1f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://labcorp.wd1.myworkdayjobs.com/External/job/Charlotte-NC/Medical-Courier_2614855", "salaryAnnualMin" : 260000, "salaryAnnualMax" : 260000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 601.689, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5fe474d8ee00a08ef8ae", "title" : "MWHC - Medical Courier", "company" : "Airspace", "industry" : "Logistics", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Medical Courier in the United States, adjusted for logistics industry and company size." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-15T01:14:51.270", "fingerprint" : "e19d4ab64712e1eb172142fd7355e306a60b918044b76c10db24fdb9f4bcb9c8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/airspace/jobs/6017756004", "externalId" : "6017756004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" }, { "city" : "Tel Aviv", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0852997,34.7818064" }, { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Chicago, Illinois, United States; Tel Aviv, Israel; United States", "experienceMinYears" : 1, "professionalSkills" : [ "Medical courier services", "Specimen transport" ], "hardSkillsList" : [ "Biohazard transport" ], "hardSkills" : [ { "name" : "Biohazard transport", "level" : "intermediate" } ], "majorSkills" : "Medical courier", "majorSkillsList" : [ "Medical courier" ], "coreResponsibilities" : "Pick up items, Transport items, Deliver specimens, Deliver supplies, Deliver reports, Deliver interoffice mail, Follow defined courier routes, Complete all stops, Inspect specimens, Adhere to biohazard requirements, Represent Airspace professionally", "domainKnowledge" : "Biohazard specimen transport; OSHA regulations; DOT regulations; CAP regulations", "domainList" : [ "biohazard-specimen-transport", "osha-regulations", "dot-regulations", "cap-regulations" ], "domainSpecificKnowledge" : [ "Biohazard specimen transport", "OSHA regulations", "DOT regulations", "CAP regulations" ], "specialRequirements" : "Lift up to 50 lb", "qualificationsBasic" : "Reliable vehicle (2015+), Valid driver's license, Vehicle insurance, Vehicle registration, 1 year medical courier experience, Smartphone, Reliable internet", "qualificationsPreferred" : "Local to Fredericksburg area", "workSiteFlexibility" : "Onsite", "rawDescription" : "Company Introduction: Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands. As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors. Airspace has been rated one of America’s best Startup Employers, listed as one of CNBC’s Disruptor 50 companies, and featured as an Innovation and Disruption leader by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m. The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics. Job Overview: We are seeking a motivated and reliable Medical Courier to join our dynamic team. As a Dedicated Driver, you will be the face of Airspace on the ground positioned to execute time-critical deliveries of laboratory reports and specimens, pharmaceuticals, medical supplies, small equipment, and other items. Duties: Pick up, transport, and deliver specimens, supplies, reports, interoffice mail, and other items on both scheduled routes and an on-call basis Follow defined courier routes and complete all stops without missed pick-ups Inspect specimens for proper packaging, handling requirements, and labeling prior to transport Adhere to all biohazard specimen transport requirements in compliance with OSHA, DOT, and CAP Represent Airspace professionally with hospitals and healthcare staff Requirements: A reliable and well-maintained SUV, mini van, or sedan (year 2015 or newer) Preferably local to the Fredericksburg area Valid driver’s license, insurance, and vehicle registration At least 1 year of experience in medical courier services, ideally with exposure to specimens and medical supplies Ability to lift up to 50 lb Tech-savvy with a smartphone and reliable internet Strong communication and reliability are essential Core Values: We are One Team. We believe we all accomplish more when we are working together. We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world. We are Passionate. We care deeply about our mission and are not afraid to raise the bar. We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers. We are Innovative. We never settle and are always striving to improve our product, service, and ourselves. About Airspace: From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members. With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date. Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics. Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations. For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.", "summaryDescription" : "MWHC - Medical Courier at Airspace. Skills: Medical courier. Pick up items. Transport items", "postedDate" : "2026-06-12T22:26:12.378", "createdAt" : "2026-06-12T22:26:12.378", "lastUpdated" : "2026-06-15T01:14:51.270", "ingestTimestamp" : "2026-06-12T22:26:12.378", "mongoId" : "6a2c5fe474d8ee00a08ef8ae", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Biohazard transport", "Medical courier", "Medical courier services", "Specimen transport", "Biohazard specimen transport", "OSHA regulations", "DOT regulations", "CAP regulations" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "driver-operations---dd", "dataQualityScore" : 0.7777778, "_score" : 600.1365, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics" }, { "id" : "6a16291c58b93c861e95a089", "title" : "Construction Claims Manager/Consultant", "company" : "HDR", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Construction Claims Manager/Consultant in Honolulu, USA, adjusted for company size and industry." }, "location" : "United States-Hawaii-Honolulu", "locations" : [ "United States-Hawaii-Honolulu" ], "timestamp" : "2026-06-16T03:10:08.808", "fingerprint" : "6796bd19ffc18a4acfa11189fce538fb7e87fd62098e98defc73d0c47f25f597", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=779316", "externalId" : "779316", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Honolulu", "state" : "Hawaii", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "21.3045470,-157.8556760" } ], "locationText" : "Honolulu, Hawaii, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceLevel" : "Manager", "technicalSkills" : "Microsoft Access, Microsoft Excel", "professionalSkills" : [ "Data analysis", "Information presentation", "Relationship management" ], "hardSkillsList" : [ "Data cleansing", "Data merging", "Data analysis" ], "hardSkills" : [ { "name" : "Data cleansing", "level" : "intermediate" }, { "name" : "Data merging", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "majorSkills" : "Claims management, Data analysis, Information presentation", "majorSkillsList" : [ "Claims management", "Data analysis", "Information presentation" ], "coreResponsibilities" : "Obtain data, Cleanse data, Merge data, Analyze data, Compile summary level information, Present summary level information", "projectManagementSkills" : [ "Microsoft Project" ], "domainKnowledge" : "Construction claims", "domainList" : [ "construction-claims" ], "domainSpecificKnowledge" : [ "Construction claims" ], "toolProficiency" : [ "Microsoft PowerPoint", "Microsoft Word", "Microsoft Project", "Microsoft Visio", "Microsoft Access", "Microsoft Excel" ], "communicationSkills" : "Information presentation", "problemSolvingSkills" : "Analytical skills", "qualificationsBasic" : "Bachelor's degree in related field, 5+ years related experience, Efficient internet research, Microsoft PowerPoint skills, Microsoft Word skills, Microsoft Project skills, Microsoft Visio skills, Expert Microsoft Access skills, Expert Microsoft Excel skills, Analytical skills, Ability to compile and present summary level information, Ability to obtain, cleanse, merge and analyze data, Excellent interpersonal skills, Relationship skills, Organizational skills, Follow-up skills, Active participant in employee-owned culture", "qualificationsPreferred" : "Self-starter with proven track record", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Required Qualifications Bachelor's degree in related field A minimum of 5 years related experience Efficient use of the internet and other electronic and hard copy media for research Strong Microsoft PowerPoint, Word, Project and Visio skills Expert Microsoft Access and Excel skills Strong analytical skills with the ability to compile and present summary level information Ability to obtain, cleanse, merge and analyze data from multiple sources Excellent interpersonal skills and strong relationship, organizational and follow-up skills Self-starter with proven track record of accomplishments An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. United States-Hawaii-Honolulu", "summaryDescription" : "Construction Claims Manager/Consultant at HDR. Skills: Claims management, Data analysis, Information presentation. Obtain data. Cleanse data", "createdAt" : "2026-06-14T20:49:19.797", "lastUpdated" : "2026-06-16T03:10:08.808", "ingestTimestamp" : "2026-06-14T20:49:19.797", "mongoId" : "6a16291c58b93c861e95a089", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data cleansing", "Data merging", "Data analysis", "Claims management", "Information presentation", "Relationship management", "Microsoft Project", "Construction claims", "Microsoft PowerPoint", "Microsoft Word", "Microsoft Visio", "Microsoft Access", "Microsoft Excel" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 599.4477, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Construction", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305ac9f292fd229cf558a4", "title" : "Lab Courier -Per Diem- Mason, OH", "company" : "The Dermatology Group", "industry" : "Healthcare", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an Entry-level Lab Courier in Mason, OH, adjusted for the Healthcare industry and part-time employment type." }, "location" : "Mason, Ohio, United States", "locations" : [ "Mason", "Ohio", "United States" ], "timestamp" : "2026-06-16T08:32:18.854", "fingerprint" : "f2cbb22815f8621c23f9e857ccbfc02200cb320dc2217327c2de75d98f3f11b9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tdg/jobs/5161324007", "externalId" : "5161324007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mason", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.3600586,-84.3099390" } ], "locationText" : "Mason, Ohio, United States", "employmentType" : "PART_TIME", "hardSkillsList" : [ "Specimen transport", "Record delivery" ], "hardSkills" : [ { "name" : "Specimen transport", "level" : "intermediate" }, { "name" : "Record delivery", "level" : "intermediate" } ], "majorSkills" : "Specimen transport, Vehicle operation", "majorSkillsList" : [ "Specimen transport", "Vehicle operation" ], "coreResponsibilities" : "Operate company vehicle, Transport laboratory specimens, Transport medical records, Transport pharmacy items, Transport interoffice mail, Exhibit safe driving practices, Exhibit courteous driving practices, Maintain professional appearance, Maintain professional demeanor, Perform pre-trip inspections, Perform post-trip inspections, Ensure vehicle cleanliness, Ensure vehicle organization, Ensure vehicle maintenance, Attend work consistently, Attend work reliably", "teamCollaboration" : "Interactions with patients; Interactions with vendors; Interactions with employees; Interactions with public", "domainKnowledge" : "Medical specimens; Medical records", "domainList" : [ "medical-specimens", "medical-records" ], "domainSpecificKnowledge" : [ "Medical specimens", "Medical records" ], "specialRequirements" : "Reach with hands, Climb stairs, Balance, Stoop, Kneel, Bend, Crouch, Crawl, Lift up to 20 pounds, Push up to 20 pounds, Pull up to 20 pounds, Move up to 20 pounds, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Adjust focus", "qualificationsBasic" : "Operate company vehicle, Safe transport of materials, Safe and courteous driving, Professional appearance and demeanor, Perform pre- and post-trip inspections, Maintain vehicle cleanliness, Consistent and reliable attendance", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Summary: The Lab Courier is responsible for the timely pickup, transfer, and delivery of medical specimens and records between laboratories, practice offices, and clinics. Hours are Per Diem 3 - 4 hours daily from 4 PM - 8 PM Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Operate a company vehicle during the shift across various roads and weather conditions. Safely transport laboratory specimens, medical records, pharmacy items, interoffice mail, and other related materials in a timely and efficient manner. Exhibit safe and courteous driving practices. Maintain a professional appearance and demeanor, ensuring positive interactions with patients, vendors, employees, and the public. Perform pre- and post-trip inspections and ensure the company vehicle remains clean, organized, and well-maintained. Demonstrate consistent and reliable attendance. Perform additional duties as assigned. Knowledge, Skills, reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.", "summaryDescription" : "Lab Courier -Per Diem- Mason, OH at The Dermatology Group. Skills: Specimen transport, Vehicle operation. Operate company vehicle. Transport laboratory specimens", "postedDate" : "2026-06-15T23:27:29.320", "createdAt" : "2026-06-15T23:27:29.320", "lastUpdated" : "2026-06-16T08:32:18.854", "ingestTimestamp" : "2026-06-15T23:27:29.320", "mongoId" : "6a305ac9f292fd229cf558a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Specimen transport", "Record delivery", "Vehicle operation", "Medical specimens", "Medical records" ], "skillCount" : 5, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 590.20605, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "694ae6cd70f0b99d589b27b0", "title" : "Dispute Resolution Associate", "company" : "Hyundai Capital America", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Dispute Resolution Associate in Plano, United States, within the Financial Services industry, adjusted for company size and onsite work mode." }, "location" : "United States-Texas-Plano", "locations" : [ "United States-Texas-Plano", "
Dallas, TX (HCA_DallasTX)
6100 W. Plano Parkway, Suite 2000
Suite 2000
Plano, 75093

" ], "timestamp" : "2026-06-16T01:41:47.656", "fingerprint" : "9629fb0791299cca65db8d46281b23e2ade3a34f3a89b8f05c0067efc70845d1", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=109123", "externalId" : "109123", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Plano", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.0136764,-96.6925096" } ], "locationText" : "Plano, Texas, United States", "remoteFriendly" : false, "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Associate, Dispute Resolution is responsible with providing customers resolution to escalated credit disputes and debt validation requests received through multiple channels. This involves researching concerns, identifying root cause, and communicating back to the customer and applicable entities to provide final resolution to the issue at hand. This position requires investigating and responding to customers or third-party inquiries while identifying opportunities to drive operational and performance improvements. The position may require assistance across various servicing functions including but not limited to the Mailroom, Payment Processing and other departments as necessary to meet the needs of the business. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience. What You Will Do 1. Provide customers with resolution to escalated credit disputes and debt validation requests received through multiple channels with a focus on retention and relationship building. · Research accounts to ensure credit information is reported accurately and responding to customer and 3rd party correspondence with the results of the investigation. · Identify opportunities to drive operational and performance improvements across the department and company. · Assist as needed with various Servicing functions by working with departments/teams to solve intricate problems driving excellence in customer service while mitigating business risk. · Work individually and as a team to ensure process flow and productivity SLA’s are met. 2. Assist in identifying process improvements that positively impact the customer experience. Collaborate with leadership, Training and QA teams to recommend potential coaching opportunities or policy changes to improve customer satisfaction. 3. Report trends and/or service issues to the leadership tea 4. Performance Coaching: Actively participate in coaching and development sessions/trainings to enhance individual performance and overall department/team performance. 5. Perform all other duties as assigned. What You Will Bring · Minimum 3 years automotive or general finance experience · Prior Customer Service experience in a role responsible for escalations · Minimum 5 years Customer Service experience preferred · High School graduate required · Bachelor’s degree preferred · Excellent oral and written communication skills coupled with the ability to exercise good judgment and discretion · A proven ability to effectively resolve customer concerns · Knowledge of Credit Reporting and the Fair Credit Reporting Act is preferred · Knowledge of HCA servicing products, processes and procedures is preferred · Must have a proactive approach to responsibilities and the ability to organize and prioritize multiple task Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Texas-Plano", "summaryDescription" : "Dispute Resolution Associate at Hyundai Capital America", "createdAt" : "2026-06-14T19:46:22.599", "lastUpdated" : "2026-06-16T01:41:47.656", "ingestTimestamp" : "2026-06-14T19:46:22.599", "mongoId" : "694ae6cd70f0b99d589b27b0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 590.1432, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb03f74d8ee00a09d965b", "title" : "Claims Handler – Motor", "company" : "ClaimSorted", "industry" : "Claims", "salary" : { "min" : 25000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "Yearly" }, "location" : "UK (Remote)", "locations" : [ "UK (Remote)", "Ireland (Remote)" ], "timestamp" : "2026-06-16T06:24:08.895", "fingerprint" : "56848ea60333829005a6f73faed55a5c4a2e989668b4261f9a3ee3d1fadeb706", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/claimsorted/5d1674aa-7373-4f85-bea0-784379ad696e/application", "externalId" : "5d1674aa-7373-4f85-bea0-784379ad696e", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Claims handling", "Coverage verification", "Liability assessment", "Fraud detection" ], "hardSkillsList" : [ "Claims management", "Documentation review", "Reserve setting" ], "hardSkills" : [ { "name" : "Claims management", "level" : "intermediate" }, { "name" : "Documentation review", "level" : "intermediate" }, { "name" : "Reserve setting", "level" : "intermediate" } ], "majorSkills" : "Motor claims, Claims settlement, Policyholder communication", "majorSkillsList" : [ "Motor claims", "Claims settlement", "Policyholder communication" ], "coreResponsibilities" : "Handle claims end to end, Communicate with policyholders, Review documentation, Verify coverage, Assess liability accurately, Set appropriate reserves, Manage claims within authority, Identify potential fraud indicators, Escalate fraud indicators, Maintain accurate claims records, Flag process inefficiencies", "domainKnowledge" : "Motor insurance claims", "domainList" : [ "motor-insurance-claims" ], "domainSpecificKnowledge" : [ "Motor insurance claims" ], "communicationSkills" : "Policyholder communication", "documentationSkills" : "Claims records", "continuousLearning" : "Real training", "problemSolvingSkills" : "Data-driven decision making", "qualificationsBasic" : "3+ years motor claims experience, 3+ years property damage claims experience, Ability to prioritise independently, Comfortable using data to make decisions", "qualificationsPreferred" : "Startup experience, High-growth experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "READY TO GROW YOUR CLAIMS CAREER FASTER THAN THE TRADITIONAL INDUSTRY ALLOWS? We’re looking for a Motor Claims Handler to join ClaimSorted. This role is ideal for: - a Claims Handler who wants to build their career at a company that rewards performance, not tenure - someone with 3+ years of claims experience who is hungry to learn and grow fast We are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career. ABOUT CLAIMSORTED ClaimSorted is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry. We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster, with better service and better economics for insurers. We’re backed by Y Combinator, Atomico, and Eurazeo, have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums. WHAT YOU’LL DO - Handle claims end to end: from first notification of loss through to settlement - Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience - Review documentation, verify coverage, and assess liability accurately - Set appropriate reserves and manage claims within your authority - Identify potential fraud indicators and escalate appropriately - Maintain accurate and thorough claims records for audit and compliance - Contribute to continuous improvement by flagging process inefficiencies WHAT WE’RE LOOKING FOR - 3+ years of motor claims experience - including property damage claims - Strong organisation and ability to prioritise independently - Comfortable using data to make decisions - Team-oriented, hardworking, and ambitious - Startup or high-growth experience is a plus WHY JOIN US This is a chance to grow faster than you would at a traditional insurer or claims business. You’ll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work. If you’re ready to step up, work hard, and build a career in claims, we’d love to hear from you. OUR VALUES - Move Fast – Act decisively, iterate quickly, optimise for momentum. - Always Overdeliver – We exceed expectations in everything we do. - Think Customer-First, Always – The customer experience drives every decision. - Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’ - Say It How It Is – Transparency and direct communication build trust. COMPENSATION & BENEFITS - Competitive salary beyond the industry standard - Remote working role - Quarterly performance bonus: up to 15% of quarterly salary - Equity participation: stock options as an early-stage team member - Medical insurance - Pension - Paid time off - Accelerated promotion track in a high-growth environment", "summaryDescription" : "Claims Handler – Motor at ClaimSorted. Skills: Motor claims, Claims settlement, Policyholder communication. Handle claims end to end. Communicate with policyholders", "createdAt" : "2026-06-14T19:30:59.785", "lastUpdated" : "2026-06-16T06:24:08.895", "ingestTimestamp" : "2026-06-14T19:30:59.785", "mongoId" : "6a2cb03f74d8ee00a09d965b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Claims management", "Documentation review", "Reserve setting", "Motor claims", "Claims settlement", "Policyholder communication", "Claims handling", "Coverage verification", "Liability assessment", "Fraud detection", "Motor insurance claims" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 583.74585, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6960824a0937eae70e9c84f7", "title" : "Field Claims Representative", "company" : "The Cincinnati Insurance Companies", "industry" : "Insurance", "salary" : { "min" : 71250.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Claims - Field Claims Representative", "locations" : [ "Claims - Field Claims Representative", "161286", "false, 161286, false" ], "certifications" : [ "AINS", "AIC", "CPCU" ], "timestamp" : "2026-06-15T22:43:32.799", "fingerprint" : "ccb097d4db4232333853687791dd2deda3f6b01c29e94a6057c2e83d54687b39", "source" : "taleo", "language" : "en", "applyUrl" : "https://cinfin.taleo.net/careersection/ex/jobdetail.ftl?job=161286", "externalId" : "161286", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Claims handling", "Property assessment", "Auto assessment", "Bodily injury assessment", "Repair estimates" ], "hardSkillsList" : [ "Policy coverage evaluation", "Claim investigation", "Settlement negotiation" ], "hardSkills" : [ { "name" : "Policy coverage evaluation", "level" : "intermediate" }, { "name" : "Claim investigation", "level" : "intermediate" }, { "name" : "Settlement negotiation", "level" : "intermediate" } ], "majorSkills" : "Claims investigation, Policy evaluation, Settlements", "majorSkillsList" : [ "Claims investigation", "Policy evaluation", "Settlements" ], "coreResponsibilities" : "Complete thorough claim investigations, Interview insureds, claimants, and witnesses, Consult police and hospital records, Evaluate claim facts and policy coverage, Inspect property and auto damages, Write repair estimates, Prepare reports of findings, Secure settlements with insureds and claimants, Adjust loss in a paperless environment, Provide superior and professional customer service, Become a certified and active Arbitration Panelist", "teamCollaboration" : "Diverse team collaboration", "domainKnowledge" : "Insurance industry", "domainList" : [ "insurance-industry" ], "domainSpecificKnowledge" : [ "Insurance industry" ], "toolProficiency" : [ "Claims-handling software", "Mobile applications" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Lifelong learning approach", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Reside within the territory, Company car", "qualificationsBasic" : "Valid driver's license, Available and communicative during business hours, Ability to work unsupervised, Excellent verbal and written communication skills, Interpersonal skills, Excellent problem-solving skills, Excellent negotiation skills, Excellent organizational skills, Excellent prioritization skills, Preparedness to follow-up in a timely manner", "qualificationsPreferred" : "AINS, AIC, or CPCU designations preferred, Multi-line claims experience preferred, Bachelor's degree or equivalent experience required", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us The Field Claims department is currently seeking Field Claims Representatives to service the territory surrounding: Los Angeles, California. The candidate is required to reside within the territory. This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. Be Ready to: complete thorough claim investigations interview insureds, claimants, and witnesses consult police and hospital records evaluate claim facts and policy coverage inspect property and auto damages and write repair estimates prepare reports of findings and secure settlements with insureds and claimants use claims-handling software, company car and mobile applications to adjust loss in a paperless environment provide superior and professional customer service once eligible, become a certified and active Arbitration Panelist To be an Entry Level Claims Representative: Salary: The pay range for this position is $71,250 - $95,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with: be available and communicative during your regular business hours a desire to learn about the insurance industry and provide a great customer experience the ability to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational and prioritization skills preparedness to follow-up with others in a timely manner a valid driver’s license Bring education or experience from: a bachelor’s degree AINS, AIC, or CPCU designations preferred Benefits in addition to compensation include: company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match To be an Experienced Claims Representative: Salary: The pay range for this position is $77,500 - $112,500 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with: be available and communicative during your regular business hours multi-line claims experience preferred ability to completely assess auto, property, and bodily injury type damages capacity to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational, and prioritization skills preparedness to follow-up with others in a timely manner a valid driver’s license Bring education or experience from: one or more years of claims handling experience AINS, AIC, or CPCU designations preferred bachelor’s degree or equivalent experience required Benefits in addition to compensation include: company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities . Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights. 161286", "summaryDescription" : "Field Claims Representative at The Cincinnati Insurance Companies. Skills: Claims investigation, Policy evaluation, Settlements. Complete thorough claim investigations. 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To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us Our Field Claims department is currently seeking field claims representatives to service the territory surrounding: Kansas City, MO . The candidate is required to reside within the territory. This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. Be ready to : complete thorough claim investigations interview insureds, claimants, and witnesses consult police and hospital records evaluate claim facts and policy coverage inspect property and auto damages and write repair estimates prepare reports of findings and secure settlements with insureds and claimants use claims-handling software, company car and mobile applications to adjust loss in a paperless environment provide superior and professional customer service once eligible, become a certified and active Arbitration Panelist To be an Entry Level Claims Representative: The pay range for this position is $57,000 - $76,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with : be available and communicative during your regular business hours a desire to learn about the insurance industry and provide a great customer experience the ability to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational and prioritization skills preparedness to follow-up with others in a timely manner a valid driver’s license Bring education or experience from : a bachelor’s degree AINS, AIC, or CPCU designations preferred Benefits in addition to compensation include : company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match To be an Experienced Claims Representative: The pay range for this position is $62,000 - $90,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. 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Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities . Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. 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Interview insureds, claimants, and witnesses", "createdAt" : "2026-06-14T21:28:02.304", "lastUpdated" : "2026-06-16T02:11:37.070", "ingestTimestamp" : "2026-06-14T21:28:02.304", "mongoId" : "69ce5e219bc74574cb6754c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 57000, "salaryAnnualMax" : 76000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Policy coverage evaluation", "Settlement negotiation", "Interpersonal skills", "Claims investigation", "Customer service", "Claims handling", "Property inspection", "Auto damage assessment", "Repair estimates", "Insurance industry", "AINS", "AIC", "CPCU", "Claims-handling software", "Mobile applications" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 581.70496, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6960824b0937eae70e9c8540", "title" : "Field Claims Representative", "company" : "The Cincinnati Insurance Companies", "industry" : "Insurance", "salary" : { "min" : 55000.0, "max" : 76000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Claims - Field Claims Representative", "locations" : [ "Claims - Field Claims Representative", "158706", "false, 158706, false" ], "certifications" : [ "AINS", "AIC", "CPCU" ], "timestamp" : "2026-06-16T00:43:08.404", "fingerprint" : "c57a5413a369b21696258e72710a35b17136f0e415a0277f321f9ebd445f5413", "source" : "taleo", "language" : "en", "applyUrl" : "https://cinfin.taleo.net/careersection/ex/jobdetail.ftl?job=158706", "externalId" : "158706", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Poughkeepsie", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.7065539,-73.9283672" } ], "locationText" : "Poughkeepsie, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Claims investigation", "Claim evaluation", "Repair estimates", "Report preparation", "Settlements" ], "hardSkillsList" : [ "Policy coverage analysis" ], "softSkillsList" : [ "Negotiation" ], "hardSkills" : [ { "name" : "Policy coverage analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" } ], "majorSkills" : "Claims handling, Customer service", "majorSkillsList" : [ "Claims handling", "Customer service" ], "coreResponsibilities" : "Complete thorough claim investigations, Interview insureds, claimants, and witnesses, Consult police and hospital records, Evaluate claim facts and policy coverage, Inspect property and auto damages, Write repair estimates, Prepare reports of findings, Secure settlements with insureds and claimants, Adjust loss in a paperless environment, Provide superior and professional customer service, Become a certified and active Arbitration Panelist", "teamCollaboration" : "Collaborate within a diverse team", "domainKnowledge" : "Insurance industry", "domainList" : [ "insurance-industry" ], "domainSpecificKnowledge" : [ "Insurance industry" ], "toolProficiency" : [ "Claims-handling software" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Lifelong learning approach", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Reside within the territory, Company car", "qualificationsBasic" : "Valid driver's license, Available and communicative during regular business hours, Desire to learn about insurance industry, Provide great customer experience, Ability to work unsupervised, Excellent verbal and written communication skills, Interpersonal skills, Excellent problem-solving skills, Excellent negotiation skills, Excellent organizational skills, Excellent prioritization skills, Follow-up with others in a timely manner", "qualificationsPreferred" : "AINS designation preferred, AIC designation preferred, CPCU designation preferred, Multi-line claims experience preferred, Assess auto, property, and bodily injury damages, Claims handling experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us The Field Claims department is currently seeking Field Claims Representatives to service the territory surrounding: Poughkeepsie, NY. The candidate is required to reside within the territory . This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. Be Ready to: complete thorough claim investigations interview insureds, claimants, and witnesses consult police and hospital records evaluate claim facts and policy coverage inspect property and auto damages and write repair estimates prepare reports of findings and secure settlements with insureds and claimants use claims-handling software, company car and mobile applications to adjust loss in a paperless environment provide superior and professional customer service once eligible, become a certified and active Arbitration Panelist To be an Entry Level Claims Representative: Salary: The pay range for this position is $55,000 - $76,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with: be available and communicative during your regular business hours a desire to learn about the insurance industry and provide a great customer experience the ability to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational and prioritization skills preparedness to follow-up with others in a timely manner a valid driver’s license Bring education or experience from: a bachelor’s degree AINS, AIC, or CPCU designations preferred Benefits in addition to compensation include: company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match To be an Experienced Claims Representative: Salary: The pay range for this position is $62,000- $90,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with: be available and communicative during your regular business hours multi-line claims experience preferred ability to completely assess auto, property, and bodily injury type damages capacity to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational, and prioritization skills preparedness to follow-up with others in a timely manner a valid driver’s license Bring education or experience from: one or more years of claims handling experience AINS, AIC, or CPCU designations preferred bachelor’s degree or equivalent experience required Benefits in addition to compensation include: company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities . Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights. 158706", "summaryDescription" : "Field Claims Representative at The Cincinnati Insurance Companies. Skills: Claims handling, Customer service. Complete thorough claim investigations. 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To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us Our Field Claims department is currently seeking field claims representatives to service the territory surrounding: Salt Lake City, Utah. The candidate is required to reside within the territory. This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. Be ready to : complete thorough claim investigations interview insureds, claimants, and witnesses consult police and hospital records evaluate claim facts and policy coverage inspect property and auto damages and write repair estimates prepare reports of findings and secure settlements with insureds and claimants use claims-handling software, company car and mobile applications to adjust loss in a paperless environment provide superior and professional customer service once eligible, become a certified and active Arbitration Panelist To be an Entry Level Claims Representative: The pay range for this position is $55,000 - $76,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with : be available and communicative during your regular business hours a desire to learn about the insurance industry and provide a great customer experience the ability to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational and prioritization skills preparedness to follow-up with others in a timely manner a valid driver’s license Bring education or experience from : a bachelor’s degree AINS, AIC, or CPCU designations preferred Benefits in addition to compensation include : company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match To be an Experienced Claims Representative: The pay range for this position is $62,000 - $90,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. 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Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities . Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. 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To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us The Field Claims department is currently seeking Field Claims Representatives to service the territory surrounding: Northern Virginia and Washington DC. The candidate is required to reside within the territory. This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. Be Ready to: complete thorough claim investigations interview insureds, claimants, and witnesses consult police and hospital records evaluate claim facts and policy coverage inspect property and auto damages and write repair estimates prepare reports of findings and secure settlements with insureds and claimants use claims-handling software, company car and mobile applications to adjust loss in a paperless environment provide superior and professional customer service once eligible, become a certified and active Arbitration Panelist To be an Entry Level Claims Representative: Salary: The pay range for this position is $66,000 - $91,200 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with: be available and communicative during your regular business hours a desire to learn about the insurance industry and provide a great customer experience the ability to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational and prioritization skills preparedness to follow-up with others in a timely manner a valid driver’s license Bring education or experience from: a bachelor’s degree AINS, AIC, or CPCU designations preferred Benefits in addition to compensation include: company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match To be an Experienced Claims Representative: Salary: The pay range for this position is $74,400- $108,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with: be available and communicative during your regular business hours multi-line claims experience preferred ability to completely assess auto, property, and bodily injury type damages capacity to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational, and prioritization skills preparedness to follow-up with others in a timely manner a valid driver’s license Bring education or experience from: one or more years of claims handling experience AINS, AIC, or CPCU designations preferred bachelor’s degree or equivalent experience required Benefits in addition to compensation include: company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities . Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights. 161287", "summaryDescription" : "Field Claims Representative at The Cincinnati Insurance Companies. Skills: Claims investigation, Settlements, Customer service. Complete thorough claim investigations. 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To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us The Field Claims department is currently seeking Field Claims Representatives to service the territory surrounding: Houston, TX. The candidate is required to reside within the territory. This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. Be Ready to: complete thorough claim investigations interview insureds, claimants, and witnesses consult police and hospital records evaluate claim facts and policy coverage inspect property and auto damages and write repair estimates prepare reports of findings and secure settlements with insureds and claimants use claims-handling software, company car and mobile applications to adjust loss in a paperless environment provide superior and professional customer service once eligible, become a certified and active Arbitration Panelist To be an Entry Level Claims Representative: Salary: The pay range for this position is $55,000 - $76,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with: be available and communicative during your regular business hours a desire to learn about the insurance industry and provide a great customer experience the ability to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational and prioritization skills preparedness to follow-up with others in a timely manner a valid driver’s license Bring education or experience from: a bachelor’s degree AINS, AIC, or CPCU designations preferred Benefits in addition to compensation include: company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match To be an Experienced Claims Representative: Salary: The pay range for this position is $62,000- $90,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with: be available and communicative during your regular business hours multi-line claims experience preferred ability to completely assess auto, property, and bodily injury type damages capacity to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational, and prioritization skills preparedness to follow-up with others in a timely manner a valid driver’s license Bring education or experience from: one or more years of claims handling experience AINS, AIC, or CPCU designations preferred bachelor’s degree or equivalent experience required Benefits in addition to compensation include: company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities . Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights. 161388", "summaryDescription" : "Field Claims Representative at The Cincinnati Insurance Companies. Skills: Claims investigation, Settlements. Complete claim investigations. Interview insureds, claimants, and witnesses", "createdAt" : "2026-06-14T19:46:41.155", "lastUpdated" : "2026-06-16T05:52:09.284", "ingestTimestamp" : "2026-06-14T19:46:41.155", "mongoId" : "6960824a0937eae70e9c84f1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 76000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Repair estimates", "Policy coverage evaluation", "Negotiation", "Problem-solving", "Organizational skills", "Prioritization skills", "Claims investigation", "Settlements", "Claims handling", "Property assessment", "Auto assessment", "Bodily injury assessment", "Insurance industry", "AINS", "AIC", "CPCU", "Claims-handling software" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 579.0191, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6960824b0937eae70e9c8548", "title" : "Field Claims Representative", "company" : "The Cincinnati Insurance Companies", "industry" : "Insurance", "salary" : { "min" : 57000.0, "max" : 76000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Claims - Field Claims Representative", "locations" : [ "Claims - Field Claims Representative", "155806", "false, 155806, false" ], "certifications" : [ "AINS", "AIC", "CPCU" ], "timestamp" : "2026-06-16T03:16:14.592", "fingerprint" : "7169767f7498905e70c7e5dcf4d3b48a498490a1e3932165a2dbc1613278ef9f", "source" : "taleo", "language" : "en", "applyUrl" : "https://cinfin.taleo.net/careersection/ex/jobdetail.ftl?job=155806", "externalId" : "155806", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Salt Lake City", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7596198,-111.8867970" } ], "locationText" : "Salt Lake City, Utah, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Claims handling", "Loss adjustment" ], "hardSkillsList" : [ "Property damage assessment", "Auto damage assessment", "Bodily injury assessment", "Repair estimate writing" ], "hardSkills" : [ { "name" : "Property damage assessment", "level" : "intermediate" }, { "name" : "Auto damage assessment", "level" : "intermediate" }, { "name" : "Bodily injury assessment", "level" : "intermediate" }, { "name" : "Repair estimate writing", "level" : "intermediate" } ], "majorSkills" : "Claims investigation, Settlement negotiation", "majorSkillsList" : [ "Claims investigation", "Settlement negotiation" ], "coreResponsibilities" : "Complete claim investigations, Interview insureds, claimants, and witnesses, Consult police and hospital records, Evaluate claim facts and policy coverage, Inspect property and auto damages, Write repair estimates, Prepare reports of findings, Secure settlements with insureds and claimants, Adjust loss in a paperless environment, Provide superior customer service, Become a certified Arbitration Panelist", "domainKnowledge" : "Insurance industry; Multi-line insurance claims", "domainList" : [ "insurance-industry", "multi-line-insurance-claims" ], "domainSpecificKnowledge" : [ "Insurance industry", "Multi-line insurance claims" ], "toolProficiency" : [ "Claims-handling software" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Lifelong learning approach", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Reside within the territory, Company car", "qualificationsBasic" : "Valid driver's license, Bachelor's degree or equivalent experience required", "qualificationsPreferred" : "AINS, AIC, or CPCU designations preferred, Multi-line claims experience preferred, Bachelor's degree", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us The Field Claims department is currently seeking Field Claims Representatives to service the territory surrounding: Salt Lake City, Utah. The candidate is required to reside within the territory. This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. Be Ready to: complete thorough claim investigations interview insureds, claimants, and witnesses consult police and hospital records evaluate claim facts and policy coverage inspect property and auto damages and write repair estimates prepare reports of findings and secure settlements with insureds and claimants use claims-handling software, company car and mobile applications to adjust loss in a paperless environment provide superior and professional customer service once eligible, become a certified and active Arbitration Panelist To be an Entry Level Claims Representative: Salary: The pay range for this position is $57,000 - $76,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with: be available and communicative during your regular business hours a desire to learn about the insurance industry and provide a great customer experience the ability to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational and prioritization skills preparedness to follow-up with others in a timely manner a valid driver’s license Bring education or experience from: a bachelor’s degree AINS, AIC, or CPCU designations preferred Benefits in addition to compensation include: company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match To be an Experienced Claims Representative: Salary: The pay range for this position is $62,000- $90,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with: be available and communicative during your regular business hours multi-line claims experience preferred ability to completely assess auto, property, and bodily injury type damages capacity to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational, and prioritization skills preparedness to follow-up with others in a timely manner a valid driver’s license Bring education or experience from: one or more years of claims handling experience AINS, AIC, or CPCU designations preferred bachelor’s degree or equivalent experience required Benefits in addition to compensation include: company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities . Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights. 155806", "summaryDescription" : "Field Claims Representative at The Cincinnati Insurance Companies. Skills: Claims investigation, Settlement negotiation. Complete claim investigations. Interview insureds, claimants, and witnesses", "createdAt" : "2026-06-14T19:46:39.719", "lastUpdated" : "2026-06-16T03:16:14.592", "ingestTimestamp" : "2026-06-14T19:46:39.719", "mongoId" : "6960824b0937eae70e9c8548", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 57000, "salaryAnnualMax" : 76000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Property damage assessment", "Auto damage assessment", "Bodily injury assessment", "Repair estimate writing", "Claims investigation", "Settlement negotiation", "Claims handling", "Loss adjustment", "Insurance industry", "Multi-line insurance claims", "AINS", "AIC", "CPCU", "Claims-handling software" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 578.3903, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6a255d1874d8ee00a0163fea", "title" : "Field Claims Representative", "company" : "The Cincinnati Insurance Companies", "industry" : "Insurance", "salary" : { "min" : 60500.0, "max" : 83600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Claims - Field Claims Representative", "locations" : [ "Claims - Field Claims Representative", "165926", "false, 165926, false" ], "certifications" : [ "AINS", "AIC", "CPCU" ], "timestamp" : "2026-06-16T05:27:20.926", "fingerprint" : "5d0005ea775195aca3534fc3068c36ae02d77bc3b5092e683d84e08043ddca73", "source" : "taleo", "language" : "en", "applyUrl" : "https://cinfin.taleo.net/careersection/ex/jobdetail.ftl?job=165926", "externalId" : "165926", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Wilmington", "state" : "Delaware", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7459468,-75.5465890" } ], "locationText" : "Wilmington, Delaware, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Claims investigations", "Policy coverage evaluation", "Repair estimates" ], "hardSkillsList" : [ "Property damage assessment", "Auto damage assessment" ], "softSkillsList" : [ "Negotiation" ], "hardSkills" : [ { "name" : "Property damage assessment", "level" : "intermediate" }, { "name" : "Auto damage assessment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" } ], "majorSkills" : "Claims handling, Customer service", "majorSkillsList" : [ "Claims handling", "Customer service" ], "coreResponsibilities" : "Complete thorough claim investigations, Interview insureds, claimants, and witnesses, Consult police and hospital records, Evaluate claim facts and policy coverage, Inspect property and auto damages, Write repair estimates, Prepare reports of findings, Secure settlements with insureds and claimants, Adjust loss in a paperless environment, Provide superior customer service, Provide professional customer service, Become a certified Arbitration Panelist, Become an active Arbitration Panelist", "teamCollaboration" : "Collaborate within a diverse team", "domainKnowledge" : "Insurance industry", "domainList" : [ "insurance-industry" ], "domainSpecificKnowledge" : [ "Insurance industry" ], "toolProficiency" : [ "Claims-handling software", "Mobile applications" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Lifelong learning approach", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Reside within the territory, Company car", "qualificationsBasic" : "Valid driver's license, Available and communicative during business hours, Desire to learn insurance industry, Provide great customer experience, Ability to work unsupervised, Excellent verbal communication skills, Excellent written communication skills, Excellent interpersonal skills, Excellent problem-solving skills, Excellent negotiation skills, Excellent organizational skills, Excellent prioritization skills, Follow-up with others timely", "qualificationsPreferred" : "AINS, AIC, or CPCU designations preferred, Multi-line claims experience preferred, Bachelor's degree or equivalent experience required", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us Our Field Claims department is currently seeking field claims representatives to service the territory surrounding: Wilmington, DE. The candidate is required to reside within the territory. This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. Be ready to : complete thorough claim investigations interview insureds, claimants, and witnesses consult police and hospital records evaluate claim facts and policy coverage inspect property and auto damages and write repair estimates prepare reports of findings and secure settlements with insureds and claimants use claims-handling software, company car and mobile applications to adjust loss in a paperless environment provide superior and professional customer service once eligible, become a certified and active Arbitration Panelist To be an Entry Level Claims Representative: The pay range for this position is $60,500 - $83,600 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with : be available and communicative during your regular business hours a desire to learn about the insurance industry and provide a great customer experience the ability to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational and prioritization skills preparedness to follow-up with others in a timely manner a valid driver’s license Bring education or experience from : a bachelor’s degree AINS, AIC, or CPCU designations preferred Benefits in addition to compensation include : company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match To be an Experienced Claims Representative: The pay range for this position is $68,200 - $99,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be equipped with : be available and communicative during your regular business hours multi-line claims experience preferred ability to completely assess auto, property, and bodily injury type damages capacity to work unsupervised excellent verbal and written communication skills strong interpersonal skills excellent problem-solving, negotiation, organizational, and prioritization skills preparedness to follow-up with others in a timely manner a valid driver’s license Bring education or experience from : one or more years of claims handling experience AINS, AIC, or CPCU designations preferred bachelor’s degree or equivalent experience required Benefits in addition to compensation include : company car company stock options, including Restricted Share Units and Incentive based stock options paid time off (PTO) 401K with 6% company match Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities . Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights. 165926", "summaryDescription" : "Field Claims Representative at The Cincinnati Insurance Companies. Skills: Claims handling, Customer service. Complete thorough claim investigations. 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