{ "count" : 141181, "data" : [ { "id" : "6a0ed10858b93c861eee3e05", "title" : "Identity Management (SailPoint/ForgeRock) Specialist", "company" : "Pwc", "industry" : "Cyber Security", "location" : "Prague", "locations" : [ "Prague", "Czechia" ], "certifications" : [ "certification(s) in cyber security" ], "timestamp" : "2026-05-21T11:59:11.381", "fingerprint" : "9f79e4c89579f0626c4348dd412681bf727865d91f49a332344e186fc3a8f10a", "source" : "workday", "language" : "en", "applyUrl" : "https://pwc.wd3.myworkdayjobs.com/Global_Experienced_Careers/job/Prague/Identity-Management--SailPoint-ForgeRock--Specialist_725671WD", "externalId" : "725671WD", "industryFunction" : { }, "locationPoint" : "50.08804,14.42076", "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Prague, Czech Republic", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 5, 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(IAM)", "Privileged Access Management (PAM)" ], "coreResponsibilities" : "participate in the implementation of the SailPoint or ForgeRock solution, Helping PwC customers to look for opportunities to improve their Digital Identity practices., Implement IAM solutions and integrate various applications in SailPoint or ForgeRock., Prepare documents for implementations that will help clients to run their environment more safely and efficiently and many other diverse projects., Designing and implementing SailPoint IdentityIQ or Ping Identity (ForgeRock), integrating SailPoint or Ping Identity (ForgeRock) with enterprise applications, preparing the product documentation, test cases, test plans and support process., designing the IAM processes and identify opportunities for improvements., IGA Operational tasks – Creating connectors, Defining Access Control, Policies/Platforms, User provisioning and entitlements, Managing Applications Credentials and User Access Policy Management., performing 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Management (PAM)", "cloud security", "cloud, hybrid, and OT environments", "Role Based Access Control", "SOD", "Access Certification", "Active Directory concepts", "AI/SecDevOps/DevOps/CyberSecurity architecture elements" ], "toolProficiency" : [ "SailPoint IdentityIQ", "ForgeRock", "Ping Identity", "IdentityNow", "Azure AD", "Active Directory", "O365", "ServiceNow", "SharePoint", "Oracle", "JIRA", "Linux", "Windows Operating Systems", "PowerShell", "JSON", "REST", "SCIM", "SOAP", "Azure", "AWS" ], "communicationSkills" : "Excellent interpersonal, verbal, and written skills: ability to clearly and concisely articulate issues, alternatives, and recommendations.", "documentationSkills" : "Experience preparing the product documentation", "continuousLearning" : "business and digital skills training (e.g. Alteryx, Power BI, Tableau); ongoing training and certification, for example in Microsoft (Azure, PowerApps), project management (Prince2, PMI), service management (ITIL), agile development (Scrum, SAFe), DAMA, Salesforce, coaching and presentation skills; We pay for technical certifications and the time you spend studying them.; Support for your education and development", "problemSolvingSkills" : "Proven troubleshooting skills and ability to understand a complex environment.", "outcomesObjectives" : "improve their Digital Identity practices; run their environment more safely and efficiently", "qualificationsBasic" : "Experience with designing and implementing SailPoint IdentityIQ or Ping Identity (ForgeRock) including an architectural understanding of its technical components and implementation of the lifecycle management events, workflows, rules and custom reports., Experience integrating SailPoint or Ping Identity (ForgeRock) with at least one of these enterprise applications such as: Azure AD, Active Directory, O365, ServiceNow, SharePoint, Oracle, or JIRA etc., 4+ years in Identity & Access Management or similar roles, 2+ years’ experience with SailPoint and Identity product suites., Experience preparing the product documentation, test cases, test plans and support process., Experience with designing the IAM processes and identify opportunities for improvements., Experience with IGA Operational tasks – Creating connectors, Defining Access Control, Policies/Platforms, User provisioning and entitlements, Managing Applications Credentials and User Access Policy Management., Understanding of Role Based Access Control, SOD and Access Certification., Understanding of Active Directory concepts, including users, computers, groups, policies., Experience in performing Privileged Access Reviews, Compliance Reporting, Access Control Processes, and other associated tasks with Privileged User Management., Proven troubleshooting skills and ability to understand a complex environment., Experience working with IdentityNow (at least training level) or Ping Identity Platform., Experience with Linux and Windows Operating Systems., Understanding of key concepts around architecture elements for AI/SecDevOps/DevOps/CyberSecurity., Programming with PowerShell, JSON, REST, SCIM and SOAP-based web services., Excellent interpersonal, verbal, and written skills: ability to clearly and concisely articulate issues, alternatives, and recommendations., Proficiency in both Czech and English languages.", "qualificationsPreferred" : "Custom connector development experience for SailPoint is considered a differentiator., Achieved certification(s) in cyber security., Experience with the security of Cloud services., Cloud services implementation within Azure or AWS of IdentityIQ/SecurityIQ is considered as a differentiator but is not mandatory., Experience designing and developing J2EE/Java applications., Proficiency in German language.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**Job Description & Summary** ## About the Team We help integrate security elements efficiently and reliably into the technological units of the client's business. We provide assurance that any changes affecting the IT environment will be fundamentally safe and allow a quick return on the client's investment. The team, which focuses on identities, privileged access management, and cloud security, is part of our broader Cyber Security team. ## About the Manager Richard Preisinger is a Team Leader with-in the Identity and Cloud Security team at PwC, specializing in Privileged Access Management (PAM) and Identity & Access Management (IAM). With more than 8 years of cybersecurity experience, he leads a team delivering large-scale PAM and IAM solutions for international clients across cloud, hybrid, and OT environments. Richard combines strong technical expertise with a pragmatic leadership style focused on quality delivery, mentoring team members, and translating complex security challenges into effective, business-aligned solution. ## Job Description & Summary Terms like Cyber Security, IAM are not new to you? As a member of our team, you will primarily participate in the implementation of the SailPoint or ForgeRock solution in companies from various sectors or industries. You will be: * Helping PwC customers to look for opportunities to improve their Digital Identity practices. * Implement IAM solutions and integrate various applications in SailPoint or ForgeRock. * Prepare documents for implementations that will help clients to run their environment more safely and efficiently and many other diverse projects. ## Requirements of the Role We do not expect that you will master all of this but we value your interest and desire to develop in the following areas. * Experience with designing and implementing SailPoint IdentityIQ or Ping Identity (ForgeRock) including an architectural understanding of its technical components and implementation of the lifecycle management events, workflows, rules and custom reports. * Experience integrating SailPoint or Ping Identity (ForgeRock) with at least one of these enterprise applications such as: Azure AD, Active Directory, O365, ServiceNow, SharePoint, Oracle, or JIRA etc. * 4+ years in Identity & Access Management or similar roles, 2+ years’ experience with SailPoint and Identity product suites. * Experience preparing the product documentation, test cases, test plans and support process. * Experience with designing the IAM processes and identify opportunities for improvements. * Experience with IGA Operational tasks – Creating connectors, Defining Access Control, Policies/Platforms, User provisioning and entitlements, Managing Applications Credentials and User Access Policy Management. * Understanding of Role Based Access Control, SOD and Access Certification. * Understanding of Active Directory concepts, including users, computers, groups, policies. * Experience in performing Privileged Access Reviews, Compliance Reporting, Access Control Processes, and other associated tasks with Privileged User Management. * Proven troubleshooting skills and ability to understand a complex environment. * Experience working with IdentityNow (at least training level) or Ping Identity Platform. * Experience with Linux and Windows Operating Systems. * Understanding of key concepts around architecture elements for AI/SecDevOps/DevOps/CyberSecurity. * Programming with PowerShell, JSON, REST, SCIM and SOAP-based web services. * Excellent interpersonal, verbal, and written skills: ability to clearly and concisely articulate issues, alternatives, and recommendations. * Proficiency in both **Czech and English languages.** _Your advantages could be_ * Custom connector development experience for SailPoint is considered a differentiator. * Achieved certification(s) in cyber security. * Experience with the security of Cloud services. * Cloud services implementation within Azure or AWS of IdentityIQ/SecurityIQ is considered as a differentiator but is not mandatory. * Experience designing and developing J2EE/Java applications. * Proficiency in German language. ## What we are offering * Concentrated experience and rapid career growth. It may sound like a platitude, but it really is. * Flexible working hours. * Fair salary plus paid overtime and annual bonus. * Paid time off 20 + 5 days, 3 wellbeing days and 2 extra days off from the company at the end of the year. * High-end Ultrabook and iPhone with unlimited data. * Benefit program with 45.000 points that you can use for holidays, education, food vouchers, sports, health... Simply on what you enjoy. * Support for your [education and development](https://www.youtube.com/watch?v=nshQrtPKmPQ): business and digital skills training (e.g. Alteryx, Power BI, Tableau), ongoing training and certification, for example in Microsoft (Azure, PowerApps), project management (Prince2, PMI), service management (ITIL), agile development (Scrum, SAFe), DAMA, Salesforce, coaching and presentation skills and more. We pay for technical certifications and the time you spend studying them. * Opportunity to work in the future at a foreign PwC office, for example in the USA, Canada and there are others in the selection. * [Extra-work activities](https://www.facebook.com/163939170375/posts/pfbid07FyCSNT4sdUkH6FtV3tCeAFbVwVwSAFi4bi9pWi4JJomw7vrH7i53LML76qDJ6nLl/) and [Away Days](https://www.facebook.com/pwccr/posts/10154732053300376/) (team building, etc.). * Regular feedback on your work, also consultation with a coach with whom you can address your further development and career direction. ## Check us out on: [Cyber & Privacy | Czech Republic](http://www.pwc.com/cz/en/sluzby/cyberandprivacy.html) ## PwC is the largest audit team in the Czech Republic, but also law, tax, consulting and technology, data or forensic teams. Find out how easy it is to combine this knowledge when you're in the right place. With us, you will get the opportunity to see how business is done in large companies. We are part of an international network of companies with more than 364,000 colleagues in 151 countries. At PwC, we create an inclusive work environment where everyone can be themselves and find their place and opportunity to develop. This year, we have successfully maintained the prestigious**Equal Pay Certification, making** us one of only four companies in the Czech Republic (and the only one from the Big 4) that demonstrably implements fair compensation practices regardless of gender. Are you interested in our offer? Let us know about yourself and we will discuss more details together! [Ochrana osobních údajů pro žadatele o zaměstnání ](https://www.pwc.com/cz/cs/kariera-dnes/ochrana-osobnich-udaju.html) / [Privacy Statement for Recruitment Applicants ](https://www.pwc.com/cz/en/kariera-dnes/ochrana-osobnich-udaju.html) #LI-EK1", "summaryDescription" : "Identity Management (SailPoint/ForgeRock) Specialist at Pwc. Skills: SailPoint, ForgeRock, Ping Identity, Identity & Access Management (IAM), Privileged Access Management (PAM). participate in the implementation of the SailPoint or ForgeRock solution. Helping PwC customers to look for opportunities to improve their Digital Identity practices.", "postedDate" : "2026-05-04T11:51:28.433", "createdAt" : "2026-05-21T11:51:28.421", "lastUpdated" : "2026-05-21T11:59:11.381", "ingestTimestamp" : "2026-05-21T11:51:28.421", "mongoId" : "6a0ed10858b93c861eee3e05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://pwc.wd3.myworkdayjobs.com/Global_Experienced_Careers/job/Prague/Identity-Management--SailPoint-ForgeRock--Specialist_725671WD", "hasSalary" : false, "allSkills" : [ "SailPoint IdentityIQ implementation", "ForgeRock implementation", "Ping Identity implementation", "lifecycle management events", "workflows", "rules", "custom reports", "integrating enterprise applications", "IGA Operational tasks", "Creating connectors", "Defining Access Control", "Policies/Platforms", "User provisioning", "entitlements", "Managing Applications Credentials", "User Access Policy Management", "Role Based Access Control", "SOD", "Access Certification", "Active Directory concepts", "Privileged Access Reviews", "Compliance Reporting", "troubleshooting", "Programming with PowerShell", "JSON", "REST", "SCIM", "SOAP-based web services", "Custom connector development", "Cloud services implementation", "interpersonal skills", "verbal skills", "written skills", "mentoring team members", "pragmatic leadership style", "ability to clearly and concisely articulate issues, alternatives, and recommendations", "SailPoint", "ForgeRock", "Ping Identity", "Identity & Access Management (IAM)", "Privileged Access Management (PAM)", "Identity & Access Management", "Digital Identity practices", "Access Control Processes", "Privileged User Management", "business-aligned solution", "Cyber Security", "Identity and Access Management (IAM)", "cloud security", "cloud, hybrid, and OT environments", "AI/SecDevOps/DevOps/CyberSecurity architecture elements", "certification(s) in cyber security", "SailPoint IdentityIQ", "IdentityNow", "Azure AD", "Active Directory", "O365", "ServiceNow", "SharePoint", "Oracle", "JIRA", "Linux", "Windows Operating Systems", "PowerShell", "SOAP", "Azure", "AWS" ], "skillCount" : 67, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 566.61804, "daysOld" : 17, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Cyber Security" }, { "id" : "6a2c690f74d8ee00a0905d44", "title" : "Identity & Access Management Specialist - AI Trainer - Freelance", "company" : "10x Team", "industry" : "Technology & Product", "salary" : { "min" : 90.0, "max" : 158.0, "currency" : "EUR", "frequency" : "Yearly" }, "location" : "Belgium", "locations" : [ "Belgium" ], "timestamp" : "2026-06-16T01:43:36.688", "fingerprint" : "abd637019c092bdae997799ce89ef0f2597407a8f0abd2023058d07f4abfe090", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/10xteam/d83366b0-09ea-451a-8bfa-a7baf930a7cd/application", "externalId" : "d83366b0-09ea-451a-8bfa-a7baf930a7cd", "industryFunction" : { }, "structuredLocations" : [ { "country" : "European Union", "continent" : "eu", "workMode" : "remote" }, { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "European Union; United Kingdom", "employmentType" : "CONTRACT", "professionalSkills" : [ "Identity management", "Access control", "Regulatory compliance", "Risk mitigation" ], "hardSkillsList" : [ "Identity governance", "Access provisioning", "Authentication frameworks", "Access management", "Role-based access control", "Identity lifecycle management" ], "hardSkills" : [ { "name" : "Identity governance", "level" : "intermediate" }, { "name" : "Access provisioning", "level" : "intermediate" }, { "name" : "Authentication frameworks", "level" : "intermediate" }, { "name" : "Access management", "level" : "intermediate" }, { "name" : "Role-based access control", "level" : "intermediate" }, { "name" : "Identity lifecycle management", "level" : "intermediate" } ], "majorSkills" : "AI Training", "majorSkillsList" : [ "AI Training" ], "coreResponsibilities" : "Review AI-generated outputs, Refine AI-generated outputs, Assess AI-driven recommendations, Develop real-world case studies, Create scenario variations, Identify gaps in AI recommendations, Articulate risks in AI recommendations, Provide structured feedback, Influence AI system interpretation", "domainKnowledge" : "Identity management; Access control models; Authentication; Identity governance; Regulatory frameworks; GDPR; SOX; Digital identity", "domainList" : [ "identity-management", "access-control-models", "authentication", "identity-governance", "regulatory-frameworks", "gdpr", "sox", "digital-identity" ], "domainSpecificKnowledge" : [ "Identity management", "Access control models", "Authentication", "Identity governance", "Regulatory frameworks", "GDPR", "SOX", "Digital identity" ], "continuousLearning" : "AI Academy", "problemSolvingSkills" : "Analytical", "qualificationsBasic" : "Experienced IAM consultant, Based in the EU or UK, Available 8–20 hours per week", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Updated: 11 June 2026 Freelance | 8–20 hrs/week | Remote (EU/UK) Are you an experienced Identity & Access Management (IAM) professional passionate about shaping the next generation of artificial intelligence? Join 10x Team as a Freelance IAM Consultant – AI Trainer and leverage your IAM expertise to improve leading-edge AI models, all while benefiting from the flexibility of remote, project-based work. About Us: 10x Team connects top independent professionals with leading AI labs to advance artificial intelligence. We are seeking skilled IAM specialists based in the EU or UK to help train AI systems in identity management, access control, regulatory compliance, and IAM best practices. Key Responsibilities: - Review and refine AI-generated outputs related to identity governance, access provisioning, and authentication frameworks - Assess the accuracy and practicality of AI-driven recommendations on access management, role-based access control, and compliance - Develop real-world case studies and scenarios from your professional experience in IAM - Create scenario variations covering identity lifecycle management, regulatory requirements, and risk mitigation - Identify and articulate gaps or risks in AI recommendations, providing clear, structured feedback - Influence how AI systems interpret IAM best practices and security standards About You: - Experienced IAM consultant with a proven track record in identity and access management - Based in the EU or UK - Deep understanding of access control models, authentication, identity governance, and regulatory frameworks (e.g., GDPR, SOX) - Analytical and detail-oriented, able to deliver actionable, structured feedback - Available 8–20 hours per week and comfortable working remotely and asynchronously Why Join 10x Team? - Flexible, project-based freelance assignments – 100% remote - Help shape how AI systems interpret and support the future of digital identity and access management - Access to ongoing professional development through the 10x Team AI Academy - Supportive community of independent experts, clear assignment briefs, and streamlined onboarding How to Apply: After applying, you’ll receive an email detailing the steps to: - ⁠Complete a short written assessment - Participate in an AI-powered interview Important: Your application is only complete once you finish all steps via the email link. Please note: these AI Lab missions are not traditional job openings with fixed start dates. Project demand is highly dynamic and matching depends on your expertise, availability, and current AI Lab needs. Some experts are matched within days, while others may wait longer for a suitable project. Step into the future of AI-powered identity and access management – apply today! #LI-TT1 ----------------------------------------- NOTE At 10x, there are two types of opportunities: 1. Traditional freelance missions These are regular project-based opportunities where the listed mission is the actual project you may work on. 2. AI Lab roles For AI Lab roles, we scout, review, and approve profiles for access to future project opportunities. The missions listed for AI Lab roles are not traditional job openings. AI Lab work is often highly confidential as this exposes information of what an AI Lab is working on, and project requests are unpredictable. When an AI Lab request comes in, we often need to respond within 24 hours with suitable talent. Matching depends on the specific needs of each AI Lab project and your niche expertise. Once your profile is reviewed and approved, you may be matched to relevant AI Lab projects when suitable opportunities arise. This can happen within hours, but it may also take months, depending on the researchers at the AI labs and their project needs.", "summaryDescription" : "Identity & Access Management Specialist - AI Trainer - Freelance at 10x Team. Skills: AI Training. Review AI-generated outputs. Refine AI-generated outputs", "createdAt" : "2026-06-14T19:28:26.513", "lastUpdated" : "2026-06-16T01:43:36.688", "ingestTimestamp" : "2026-06-14T19:28:26.513", "mongoId" : "6a2c690f74d8ee00a0905d44", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Identity governance", "Access provisioning", "Authentication frameworks", "Access management", "Role-based access control", "Identity lifecycle management", "AI Training", "Identity management", "Access control", "Regulatory compliance", "Risk mitigation", "Access control models", "Authentication", "Regulatory frameworks", "GDPR", "SOX", "Digital identity" ], "skillCount" : 17, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 536.31, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055d5f292fd229cf2213e", "title" : "Senior Identity and Access Management (IAM) Engineer", "company" : "Zelis", "salary" : { "min" : 2200000.0, "max" : 3500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Senior Identity and Access Management (IAM) Engineer in India, adjusted for seniority, industry, and company size." }, "location" : "India", "locations" : [ "India" ], "timestamp" : "2026-06-16T15:07:36.926", "fingerprint" : "7db21c1bc465b3bbfc86fbc9cbf78ff15bd94a654283e513cfdc5f1ec1ecc6c4", "source" : "workday", "language" : "en", "applyUrl" : "https://zelis.wd1.myworkdayjobs.com/ZelisCareers/job/India-Hyderabad/Senior-Identity-and-Access-Management--IAM--Engineer_JR110900", "externalId" : "JR110900", "industryFunction" : { }, "locationPoint" : "20.5937,78.9629", "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**About Us** Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. **Why We Do What We Do** In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. **Position Overview** We are seeking a highly skilled and motivated Senior Identity and Access Management (IAM) Engineer to join our Information Security team. The ideal candidate will primarily be responsible for managing and optimizing our Privileged Access Management (PAM) solution to ensure the security and integrity of our organization’s privileged accounts. This role will also involve a secondary focus on IAM and Identity Governance and Administration (IGA). Key responsibilities include the daily administration and continuous improvement of Zelis’s PAM environment, as well as collaboration with the IAM team for identity management through the Zelis IGA tool. Additionally, this role requires collaboration with the broader Security Engineering team, which oversees all security platforms across Zelis. Key Responsibilities * CyberArk Administration: Manage the deployment, configuration, and maintenance of CyberArk Privilege Cloud, including the Central Policy Manager (CPM), Password Vault, and Privileged Session Manager (PSM). * CyberArk Engineering: Build and maintain integrations between CyberArk and third-party applications to enable remote access (RDP, SSH, etc.) and credential rotation * Identity and Access Management: Administer accounts, groups and services related to identity and access in Active Directory, Microsoft Azure/Entra, and Cisco Duo. * Identity Governance: Assist with configuration and management of SailPoint for mover/joiner/leaver scenarios and governance of all Zelis applications and associates * Policy Implementation: Implement and enforce policies and procedures for IAM to align with corporate guidelines, industry best practices and regulatory requirements. * Documentation: Maintain documentation for IAM configurations and procedures. * Training and Support: Provide training and support to other Zelis IT staff and business units on best practices for IAM and PAM. * Continuous Improvement: Stay up to date with the latest security trends and product updates. Identify opportunities for process improvements and implement enhancements. Required Qualifications * Education: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. * Experience: 7+ years of experience with CyberArk Privilege Cloud, SailPoint, Microsoft Azure/Entra, Active Directory, or similar IAM/PAM tools * Certifications: CISSP, CISM or other relevant industry certifications are a plus. Technical Skills: * In-depth knowledge of CyberArk solutions and components. * In-depth knowledge of Active Directory * Experience with privileged access management, identity management, identity governance and security controls. * Experience with Single Sign On (SSO) and related protocols. * Familiarity with scripting languages (e.g., PowerShell, Python), REST APIs and API based authentication. Desired Skills * Analytical Skills: Strong problem-solving abilities and attention to detail. * Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. * Project Management: Ability to manage multiple tasks and projects simultaneously, prioritize effectively, and meet deadlines. **Commitment to Diversity, Equity, Inclusion, and Belonging** At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day. **Equal Employment Opportunity** Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. **Accessibility Support** We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email [_talentacquisition @zelis.com_](mailto:talentacquisition@zelis.com?subject=Accessibility%20Support%20Request).", "summaryDescription" : "Senior Identity and Access Management (IAM) Engineer at Zelis", "postedDate" : "2026-06-16T03:47:22.552", "createdAt" : "2026-06-16T03:47:22.548", "lastUpdated" : "2026-06-16T15:07:36.926", "ingestTimestamp" : "2026-06-16T03:47:22.548", "mongoId" : "6a3055d5f292fd229cf2213e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://zelis.wd1.myworkdayjobs.com/ZelisCareers/job/India-Hyderabad/Senior-Identity-and-Access-Management--IAM--Engineer_JR110900", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "senior", "dataQualityScore" : 0.8888889, "_score" : 535.03766, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6a7f74d8ee00a090c379", "title" : "Director, Identity & Access Management", "company" : "Datavant", "industry" : "Technology", "salary" : { "min" : 215000.0, "max" : 315000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Director, Identity & Access Management in the United States, adjusted for seniority, company size, and the healthcare industry." }, "location" : "Remote - United States", "locations" : [ "Remote - United States" ], "timestamp" : "2026-06-16T05:01:54.322", "fingerprint" : "42e0ad18bdbcdabe6fcc51ef258d91a63b70750609f4367c25450212a83a2d41", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.datavant.com/about/careers/open-roles/job?gh_jid=5251134008", "externalId" : "5251134008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "experienceLevel" : "Director", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. What We’re Looking For We are seeking an experienced Director to lead our Identity & Access Management (IAM) team with a strong focus on hands-on execution and team leadership. In this role, you will oversee the implementation and daily management of our IAM program, ensuring secure, efficient, and scalable access control for our users and systems. Leading a small team, you will work closely with internal stakeholders to support business objectives, manage access policies, and maintain compliance with security standards. What You Will Do: Own the development and implementation of an Identity Strategy spanning internal and external identities, including multiple user personas and non-human (agentic, bot, service, etc.) Manage and execute IAM solution technology implementations that align with company goals, ensuring reliable access control across systems and applications. Lead a small team of IAM specialists, providing mentorship, guidance, and hands-on support to drive efficient and secure operations. Implement IAM policies, standards, and procedures to maintain compliance with industry regulations and internal policies. Collaborate with IT and other departments to integrate IAM requirements seamlessly within business processes. Manage the selection of deployment of Identity tools and solutions where applicable, while overseeing the management of IAM tools, services and processes including IGA, PAM, MFA/Passwordless, IDPs, etc. Ensuring solutions and services are scalable and operationally effective. Regularly assess and improve IAM configurations and workflows to address evolving security needs and industry trends. Conduct periodic reviews and audits, implementing improvements based on findings to enhance security and compliance. Provide IAM-related support for IT security measures to safeguard user data, applications, and systems against unauthorized access. What You Need to Succeed: Proven experience in IAM management, including successful program implementation and execution. Strong knowledge of IAM processes, technologies, and compliance requirements (e.g., NIST, FedRAMP). Ability to lead a small, dedicated team, fostering collaboration, accountability, and professional growth. Excellent organizational and problem-solving skills, with an emphasis on attention to detail and execution. Relevant certifications such as CISSP, CISM, or similar are a plus. This role is ideal for a hands-on IAM professional who thrives in a fast-paced, results-driven environment and is committed to building a secure, efficient access management program. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $180,000—$225,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.", "summaryDescription" : "Director, Identity & Access Management at Datavant", "postedDate" : "2026-06-14T18:36:59.133", "createdAt" : "2026-06-14T18:36:59.133", "lastUpdated" : "2026-06-16T05:01:54.322", "ingestTimestamp" : "2026-06-14T18:36:59.133", "mongoId" : "6a2c6a7f74d8ee00a090c379", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 215000, "salaryAnnualMax" : 315000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "_score" : 531.00854, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69c909349bc74574cbb072ad", "title" : "Manager, Identity & Access Management (IAM)", "company" : "Pharmacy Data Management, Inc.", "industry" : "Healthcare", "salary" : { "min" : 135000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Identity & Access Management in Poland, United States, adjusted for the healthcare industry and manager-level seniority." }, "location" : "Poland, OH", "locations" : [ "Poland", "OH" ], "timestamp" : "2026-06-16T04:13:20.793", "fingerprint" : "d3112fb8e45f1c30176d8f9adbad0442e65412fd2a504c794c0ed38648475243", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://pdmi.breezy.hr/p/a6e45100fcfa-manager-identity-access-management-iam", "externalId" : "a6e45100fcfa", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Poland", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.0242260,-80.6147950" } ], "locationText" : "Poland, Ohio, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "majorSkills" : "Program leadership, Technical expertise", "majorSkillsList" : [ "Program leadership", "Technical expertise" ], "coreResponsibilities" : "Lead strategy for enterprise IAM initiatives, Lead architecture for enterprise IAM initiatives, Lead delivery for enterprise IAM initiatives", "domainKnowledge" : "Identity security; On-premises environments; Multi-cloud environments", "domainList" : [ "identity-security", "on-premises-environments", "multi-cloud-environments" ], "domainSpecificKnowledge" : [ "Identity security", "On-premises environments", "Multi-cloud environments" ], "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "PDMI is looking for a Manager, Identity & Access Management (IAM) to lead the strategy, architecture, and delivery of enterprise IAM initiatives across on-premises and multi-cloud environments. This role blends deep technical expertise in identity security with strong program leadership to stre", "summaryDescription" : "Manager, Identity & Access Management (IAM) at Pharmacy Data Management, Inc.. Skills: Program leadership, Technical expertise. Lead strategy for enterprise IAM initiatives. Lead architecture for enterprise IAM initiatives", "createdAt" : "2026-06-14T18:49:03.291", "lastUpdated" : "2026-06-16T04:13:20.793", "ingestTimestamp" : "2026-06-14T18:49:03.291", "mongoId" : "69c909349bc74574cbb072ad", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Program leadership", "Technical expertise", "Identity security", "On-premises environments", "Multi-cloud environments" ], "skillCount" : 5, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 507.4056, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7c2a74d8ee00a094c81d", "title" : "Identity & Access Management (IAM) Apprentice", "company" : "Man Group", "industry" : "Banking", "salary" : { "min" : 25000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level IAM Apprentice in London, adjusted for the financial services industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T00:52:45.988", "fingerprint" : "394c7e837751c97de2a42fbb486f955b99dd60e20012ba0aa40054a4365a6574", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/mangroup/jobs/4799146101", "externalId" : "4799146101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Support user access requests, Process day-to-day requests, Assist with Joiner, Mover, Leaver activities, Support access reviews, Prepare materials for reviews, Chase responses for reviews, Track outcomes of reviews, Respond to queries, Manage team inbox, Manage ticket queue, Manage Slack channel, Answer straightforward questions, Escalate complex queries, Support audits, Gather information for auditors, Contribute to documentation updates, Collaborate on team projects, Work on improvement work", "teamCollaboration" : "IAM team; Senior colleagues; Experienced IAM analysts", "domainKnowledge" : "Identity and Access Management; Financial services", "domainList" : [ "identity-and-access-management", "financial-services" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "Financial services" ], "documentationSkills" : "Keep team documentation up to date", "continuousLearning" : "Study Level 3 Business Administrator qualification; Guidance from senior colleagues; Mentoring from senior colleagues", "specialRequirements" : "Unable to sponsor visas, Not for higher qualification holders", "qualificationsBasic" : "Level 3 Business Administrator apprenticeship", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Man Group Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $227.6 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com * As at 31 December 2025 Job Profile Summary: Join Man Group's Identity and Access Management (IAM) team as an Apprentice. IAM sits within the broader Information Security function and is responsible for making sure the right people have the right access to the right systems at the right time. This entry-level role is designed for individuals who are curious about technology, security and how a global financial services business works behind the scenes. Reporting to the IAM team, the Apprentice will learn on the job whilst studying the Level 3 Business Administrator apprenticeship. The 15-month programme (12 months of training plus a 3-month end-point assessment) covers business administration skills that will support the apprentice both in this role and throughout their career. We are looking for someone enthusiastic, well-organised and keen to learn. No prior technical knowledge is required — full training and support will be provided. Responsibilities: Support User Access Requests: Help process day-to-day requests for system access, working through tickets and following team processes to make sure requests are handled accurately and on time. Help with Joiner, Mover and Leaver Activities: Assist the team with setting up access for new starters, updating access when people change roles, and removing access when people leave the firm. Support Access Reviews: Help the team run regular reviews where managers check that their staff still need the access they have. This includes preparing materials, chasing responses and tracking outcomes. Respond to Queries: Help manage the team's inbox, ticket queue and Slack channel — answering straightforward questions and escalating anything more complex to senior colleagues. Support Audits and Documentation: Help gather information when auditors ask questions about access controls, and contribute to keeping team documentation and guides up to date. Additional Job Description About the Apprenticeship: The Apprentice will study the Level 3 Business Administrator qualification alongside the chosen training provider and will be given full support in achieving the qualification. This is a 15-month fixed-term apprenticeship role offered as part of Man Group's School Leaver Programme, with the potential to move into a full-time role following successful completion of the programme. Senior colleagues will provide guidance, mentoring and clear explanations along the way — no prior experience of IAM or specific tools is expected. Collaborate on Projects: Work alongside experienced IAM analysts on team projects and improvement work, gaining exposure to how identity and access management runs in a financial services firm. We are unfortunately unable to sponsor visas for this programme or provide this opportunity to individuals who already hold a similar qualification at a higher level than the apprenticeship associated with this programme. Key Skills if you require help or information on reasonable adjustments as you apply for roles with us, please contact TalentAcquisition@man.com.", "summaryDescription" : "Identity & Access Management (IAM) Apprentice at Man Group. Support user access requests. Process day-to-day requests", "postedDate" : "2026-06-14T20:11:29.415", "createdAt" : "2026-06-14T20:11:29.415", "lastUpdated" : "2026-06-16T00:52:45.988", "ingestTimestamp" : "2026-06-14T20:11:29.415", "mongoId" : "6a2c7c2a74d8ee00a094c81d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Identity and Access Management", "Financial services" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 506.81497, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.9 }, { "id" : "6a25146374d8ee00a00bb7d9", "title" : "Systems Development Engineer - Identity, Cryptography and Identity Management", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Operations, IT, Support Engineering, System Development Engineering, Cloud Computing", "salary" : { "min" : 129000.0, "max" : 174800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T02:11:16.133", "fingerprint" : "28ea027bccf2785a3364f1e95e7565a0e1ee59567ac6cb69f48cf5bf462444d7", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10440082/apply", "externalId" : "c2a6f0f1-7582-4a9c-8c16-4042180d75b2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Java, Python, C++, Go, Identity management, Access management, Cryptography, Security protocols, Distributed systems, Cloud security, API design, Microservices", "professionalSkills" : [ "System design", "Problem solving", "Technical leadership" ], "hardSkillsList" : [ "IAM implementation", "Cryptography implementation", "Security architecture", "Software development lifecycle" ], "hardSkills" : [ { "name" : "IAM implementation", "level" : "intermediate" }, { "name" : "Cryptography implementation", "level" : "intermediate" }, { "name" : "Security architecture", "level" : "intermediate" }, { "name" : "Software development lifecycle", "level" : "intermediate" } ], "majorSkills" : "Identity management, Cryptography, Security engineering", "majorSkillsList" : [ "Identity management", "Cryptography", "Security engineering" ], "coreResponsibilities" : "Design and implement identity and access management solutions, Develop and maintain cryptographic services, Ensure security of identity and access systems, Collaborate with engineering teams to integrate security features, Troubleshoot and resolve security-related issues, Stay up-to-date with security trends and best practices, Contribute to security architecture design, Write secure code", "teamCollaboration" : "Cross-functional teams; Engineering teams", "projectManagementSkills" : [ "Agile methodologies" ], "domainKnowledge" : "Identity management; Access management; Cryptography; Security protocols; Distributed systems; Cloud security", "domainList" : [ "identity-management", "access-management", "cryptography", "security-protocols", "distributed-systems", "cloud-security" ], "domainSpecificKnowledge" : [ "Identity management", "Access management", "Cryptography", "Security protocols", "Distributed systems", "Cloud security" ], "toolProficiency" : [ "Git", "JIRA", "Docker", "Kubernetes" ], "communicationSkills" : "Technical documentation; Presentations", "documentationSkills" : "Technical documentation; Design documents", "continuousLearning" : "Professional development", "innovationCreativity" : "Develop new security solutions", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "outcomesObjectives" : "Enhance security posture; Improve identity management efficiency", "qualificationsBasic" : "Bachelor's degree in Computer Science or related field, 5+ years of experience in software development, Experience with identity and access management (IAM), Experience with cryptography principles and applications, Experience with security protocols and standards", "qualificationsPreferred" : "Master's degree or PhD in Computer Science or related field, Experience with cloud security best practices, Experience with distributed systems, Experience with large-scale production systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are currently looking for a Systems Development Engineer to join our systems organization. You love to work with internal and external customers to execute projects and resolve issues. You are a believer in the dev-ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall. You are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done. AWS Cryptography and Identity are building and delivering the next generation of cloud computing security. We are innovating new ways of building massively scalable distributed security systems involving identity management, federation, web services security, and much more. We enable our customers to control some of the most sensitive secrets on the Internet. In this role, you will join a team of highly talented engineers operating Cryptography and Identity systems. This is a great opportunity to have direct impact to some of the largest-scaled systems in the world and work with some of the smartest people in the industry, while having a huge impact. A successful systems development engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. This is an excellent opportunity to join Amazon's world class technical team in Seattle. You will work with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. Working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications: - Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional) - 2+ years of non-internship professional software development experience - 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - Knowledge of systems engineering fundamentals (networking, storage, operating systems) - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications: - Experience with PowerShell (preferred), Python, Ruby, or Java - Experience working in an Agile environment using the Scrum methodology - Experience with PowerShell (preferred), Python, Ruby, or Java - Experience working in an Agile environment using the Scrum methodology - Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby - 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 129,200.00 - 174,800.00 USD annually", "summaryDescription" : "Systems Development Engineer - Identity, Cryptography and Identity Management at Amazon Development Center U.S., Inc.. Skills: Identity management, Cryptography, Security engineering. Design and implement identity and access management solutions. Develop and maintain cryptographic services", "postedDate" : "2026-06-13T18:56:56.285", "createdAt" : "2026-06-13T18:56:56.285", "lastUpdated" : "2026-06-15T02:11:16.133", "ingestTimestamp" : "2026-06-13T18:56:56.285", "mongoId" : "6a25146374d8ee00a00bb7d9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10440082/apply", "salaryAnnualMin" : 129000, "salaryAnnualMax" : 174800, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "IAM implementation", "Cryptography implementation", "Security architecture", "Software development lifecycle", "Identity management", "Cryptography", "Security engineering", "System design", "Problem solving", "Technical leadership", "Agile methodologies", "Access management", "Security protocols", "Distributed systems", "Cloud security", "Git", "JIRA", "Docker", "Kubernetes" ], "skillCount" : 19, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 471.70007, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c745374d8ee00a093488d", "title" : "Senior Security Engineer, Identity & Access Management", "company" : "Valon", "industry" : "Technical Infrastructure", "salary" : { "min" : 180000.0, "max" : 230000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote", "locations" : [ "Remote" ], "certifications" : [ "CISSP", "CISM", "CCSK", "CCSP" ], "timestamp" : "2026-06-15T09:06:56.113", "fingerprint" : "3dba7baa5e9af88243cc49f85bf68cb4a1fddbe36af536ce42b4c6cbf6734c2d", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/valon/7e06aa3c-8cdc-4b3d-ab0b-d82c8c2e4911/application", "externalId" : "7e06aa3c-8cdc-4b3d-ab0b-d82c8c2e4911", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "SAML 2.0, OIDC/OAuth 2.0, SCIM, LDAP, GCP, RBAC, ABAC", "professionalSkills" : [ "Identity automation", "Access management", "Least-privilege enforcement", "Conditional access", "Directory synchronization", "Privileged access management", "Data security risks" ], "hardSkillsList" : [ "Enterprise identity solutions", "Cloud IAM", "Workload identity federation", "Policy-as-code" ], "hardSkills" : [ { "name" : "Enterprise identity solutions", "level" : "intermediate" }, { "name" : "Cloud IAM", "level" : "intermediate" }, { "name" : "Workload identity federation", "level" : "intermediate" }, { "name" : "Policy-as-code", "level" : "intermediate" } ], "majorSkills" : "Enterprise identity stack, Customer-facing authentication, Authorization capabilities", "majorSkillsList" : [ "Enterprise identity stack", "Customer-facing authentication", "Authorization capabilities" ], "coreResponsibilities" : "Design workforce identity systems, Support workforce identity lifecycle, Automate identity systems, Enforce least-privilege, Support secure identity design, Manage IdP, Evolve IdP, Integrate SSO, Define RBAC policies, Enforce RBAC policies, Support PAM, Design AI-assisted workflows, Automate IAM operations, Evaluate AI risks, Identify data security risks, Drive mitigation, Support operational duties, Support on-call duties, Manage vulnerabilities, Ensure regulatory compliance, Develop policies, Respond to incidents, Conduct security reviews", "teamCollaboration" : "Cross-functional teams; Product and Engineering; IT, Engineering, Security; Compliance, Legal", "domainKnowledge" : "Regulated finance; Mortgage servicing; AI-powered systems; AI pipelines; SOC 2; CCPA; NYDFS; FTC", "domainList" : [ "regulated-finance", "mortgage-servicing", "ai-powered-systems", "ai-pipelines", "soc-2", "ccpa", "nydfs", "ftc" ], "domainSpecificKnowledge" : [ "Regulated finance", "Mortgage servicing", "AI-powered systems", "AI pipelines", "SOC 2", "CCPA", "NYDFS", "FTC" ], "toolProficiency" : [ "Okta", "Azure AD", "Entra ID", "Google Workspace" ], "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "On-call duties", "qualificationsBasic" : "5+ years security engineering, Bachelor's degree, Hands-on experience enterprise IdP, Deep understanding authentication authorization, SAML OIDC/OAuth 2.0 RBAC, API access controls", "qualificationsPreferred" : "GCP experience preferred, Experience working high-growth environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT THE COMPANY Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate. Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries. The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry. ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond. SECURITY AT VALON Our customers entrust us with some of their most sensitive and personal financial information, and it is the ultimate mission of Valon’s Security team to ensure we have sound programs, processes, and automation in place to safeguard our customers’ data. The Security team protects the infrastructure and data for processing billions of dollars of mortgage loans. In addition to protecting Valon’s internal systems, the Security team partners closely with Product and Engineering to design and deliver secure, scalable, and trustworthy capabilities for ValonOS. As AI becomes central to how Valon builds and operates, our team is responsible for securing AI-powered systems and pipelines while also leveraging AI tools to optimize security and defense capabilities. We work cross-functionally across all teams at Valon to enable security throughout the organization. We engage with external security auditors, pentesting firms, and partners to continuously evaluate Valon’s security posture. Valon offices are located in New York City and San Francisco, but we fully support remote work! ABOUT THE ROLE We are seeking a skilled and experienced Senior Security Engineer, Identity & Access Management to join our team. In this role, you'll own the design, implementation, and operation of IAM systems for Valon’s enterprise identity stack that powers Valon's workforce, and support security for customer-facing authentication and authorization capabilities embedded in ValonOS. You'll be the connective tissue between IT, Engineering, and Security — ensuring every identity, human or machine, is governed consistently and securely. RESPONSIBILITIES - Design and support end-to-end lifecycle of workforce identity systems including identity automation, access management, and least-privilege enforcement across internal systems - Support design of secure identity design patterns for product teams building on ValonOS - Manage and evolve Valon's IdP in conjunction with IT including SSO integrations, MFA policies, conditional access rules, and directory synchronization - Define and enforce RBAC and group-based access policies for internal applications, cloud environments, and development tooling - Support privileged access management (PAM) for internal infrastructure in conjunction with Engineering teams - Design and build AI-assisted workflows that automate and accelerate core IAM operations - Evaluate AI risks across IAM pipelines, ensuring appropriate security controls around data exposure, prompt injection and other threats - Collaborate with Product, Engineering, Data, Compliance, Legal, and other teams to identify and drive mitigation for data security risks - Support other operational and on-call duties such as vulnerability management, regulatory compliance (SOC 2, CCPA, NYDFS, FTC), policy development, incident response and security reviews. IDEAL BACKGROUND - Extensive hands-on IAM security engineer with proven ownership of enterprise identity solutions, able to operate autonomously, drive complex cross-functional efforts, and influence across teams - Deep expertise in modern identity protocols and standards: SAML 2.0, OIDC/OAuth 2.0, SCIM, LDAP, and related specifications - Proven experience administering and scaling IdP platforms (e.g., Okta, Azure AD / Entra ID, Google Workspace) including SSO, MFA, conditional access, and directory sync - Solid background in cloud IAM (GCP preferred), including service accounts, workload identity federation, and policy-as-code approaches - Strong expertise in building PAM solutions / identity vaults and enforcing least-privilege across human and non-human identities - Experience building AI/LLM-powered workflows — ideally in a security or operations context — with a practical understanding of the identity and access risks they introduce - Familiarity with securing non-human and agentic identities, including AI service accounts, API key governance, and audit logging for automated systems - Applied knowledge with industry security and compliance frameworks (OWASP, NIST, CIS, SOC 2/ISO 27001 concepts) - Excellent communication and collaboration skills, including the ability to explain complex security concepts to both technical and non-technical stakeholders. - Experience working in high-growth or startup environments is a plus. MINIMUM QUALIFICATIONS - 5+ years in security engineering roles with a core focus on identity and access management - Bachelor's degree in Information Security, Computer Science, Technology or related field - Relevant security certifications (e.g., CISSP, CISM, CCSK, CCSP or similar) - Hands-on experience with an enterprise IdP (Okta, Entra ID, or Google Workspace) including SSO, MFA, SCIM - Deep understanding of authentication and authorization models across applications - SAML, OIDC/OAuth 2.0, RBAC, ABAC, and API access controls - Hands-on experience with modern identity security technologies and tooling BENEFITS - Base Compensation Band: $180K - 230K. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills - This Base Compensation pay range applies to our New York City located staff and may differ according to location. - Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan - Health & well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits - Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient - Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback - Play together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! - Generous time off: Flexible paid time off, sick days, and 11 company holidays - Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition Throughout the interview process, please remember that emails will only be from valon.com http://valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.", "summaryDescription" : "Senior Security Engineer, Identity & Access Management at Valon. Skills: Enterprise identity stack, Customer-facing authentication, Authorization capabilities. Design workforce identity systems. Support workforce identity lifecycle", "createdAt" : "2026-06-14T03:56:52.674", "lastUpdated" : "2026-06-15T09:06:56.113", "ingestTimestamp" : "2026-06-14T03:56:52.674", "mongoId" : "6a2c745374d8ee00a093488d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 180000, "salaryAnnualMax" : 230000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Enterprise identity solutions", "Cloud IAM", "Workload identity federation", "Policy-as-code", "Enterprise identity stack", "Customer-facing authentication", "Authorization capabilities", "Identity automation", "Access management", "Least-privilege enforcement", "Conditional access", "Directory synchronization", "Privileged access management", "Data security risks", "Regulated finance", "Mortgage servicing", "AI-powered systems", "AI pipelines", "SOC 2", "CCPA", "NYDFS", "FTC", "CISSP", "CISM", "CCSK", "CCSP", "Okta", "Azure AD", "Entra ID", "Google Workspace" ], "skillCount" : 30, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 425.4334, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.97 }, { "id" : "6a306470f292fd229cfa1823", "title" : "Senior Identity DevOps Engineer / IAM Architect", "company" : "Endava", "industry" : "Information Technology And Services", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Senior Identity DevOps Engineer / IAM Architect in the United States, adjusted for seniority and industry." }, "location" : "Remote, United States", "locations" : [ "Remote", "United States" ], "timestamp" : "2026-06-16T13:07:00.800", "fingerprint" : "f173510db03b5ce941284482f96c78f6d98da11c582e9d515e0cc4bbbae45ae6", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Endava/744000132272701-system-administrator", "externalId" : "744000132272701", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "PingFederate, PingOne SSO, PingOne MFA, DaVinci, Microsoft 365, Microsoft Entra ID, Azure AD, Java, J2EE, Python, PowerShell, Shell scripting, GKE, Terraform, Helm Charts, Git, Jenkins, Containerization", "professionalSkills" : [ "System design", "Automation", "Architecture" ], "hardSkillsList" : [ "IAM engineering", "SSO integrations", "Federation integrations", "Scripting", "Automation", "Containerization" ], "hardSkills" : [ { "name" : "IAM engineering", "level" : "intermediate" }, { "name" : "SSO integrations", "level" : "intermediate" }, { "name" : "Federation integrations", "level" : "intermediate" }, { "name" : "Scripting", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" }, { "name" : "Containerization", "level" : "intermediate" } ], "majorSkills" : "IAM Architecture, DevOps, Ping Identity", "majorSkillsList" : [ "IAM Architecture", "DevOps", "Ping Identity" ], "coreResponsibilities" : "Support enterprise IAM platforms, Evolve enterprise IAM platforms, Support enterprise SSO platforms, Evolve enterprise SSO platforms, Expand IAM ecosystem, Modernize IAM ecosystem, Improve resiliency, Improve automation, Improve monitoring, Improve user experience, Provide production support, On-call responsibilities", "domainKnowledge" : "Identity and Access Management; Single Sign-On; Cloud-native infrastructure; Enterprise authentication; Hybrid identity environments; Legacy Java/J2EE; Custom adapters; Custom PCVs; Data stores; Federation integrations; MFA rollouts", "domainList" : [ "identity-and-access-management", "single-sign-on", "cloud-native-infrastructure", "enterprise-authentication", "hybrid-identity-environments", "legacy-java-j2ee", "custom-adapters", "custom-pcvs", "data-stores", "federation-integrations", "mfa-rollouts" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "Single Sign-On", "Cloud-native infrastructure", "Enterprise authentication", "Hybrid identity environments", "Legacy Java/J2EE", "Custom adapters", "Custom PCVs", "Data stores", "Federation integrations", "MFA rollouts" ], "toolProficiency" : [ "PingFederate", "PingOne SSO", "PingOne MFA", "DaVinci", "Microsoft Entra ID", "GKE", "Terraform", "Helm Charts", "Git", "Jenkins" ], "continuousLearning" : "Training; Certifications; Coaching; Online learning platforms", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "On-call responsibilities, Participation in meetings, Work onsite as necessary, Remain stationary at desk, Bend, kneel, crouch, reach, Hand-eye coordination, Vision abilities, Lift 25 lbs, Valid driver's license, Acceptable driving record", "qualificationsBasic" : "5–7+ years IAM engineering, Expert-level proficiency PingFederate, Expert-level proficiency PingOne SSO, Expert-level proficiency PingOne MFA, Expert-level proficiency DaVinci, Microsoft 365 SSO integrations, Microsoft Entra ID (Azure AD), Hybrid identity environments, Deep understanding legacy Java/J2EE-based PingFederate custom adapters, Experience building custom PCVs, Experience building data stores, Experience building complex federation integrations, Troubleshooting capabilities, Production support capabilities, Scripting and automation experience, Cloud-native and DevOps technologies experience, GKE experience, Terraform experience, Helm Charts experience, Git experience, Jenkins experience, Containerization technologies experience, Experience supporting enterprise MFA rollouts, Experience supporting SSO enablement initiatives, Ability to work independently, Manage multiple priorities", "qualificationsPreferred" : "Experience with PingCentral, Familiarity with PingProtect / PingOne Protect, Experience with Google Cloud Platform (GCP), Familiarity with Oracle IAM technologies, Broader IAM ecosystem experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. We are seeking a highly skilled Senior Identity DevOps Engineer / IAM Architect to support and evolve our enterprise Identity and Access Management (IAM) and Single Sign-On (SSO) platforms. This role is ideal for a hands-on engineer with deep expertise in Ping Identity technologies, modern cloud-native infrastructure, automation, and enterprise authentication integrations. The ideal candidate will combine strong architectural and engineering capabilities with operational support experience, including production support, troubleshooting, and on-call responsibilities. This individual will play a critical role in expanding and modernizing our IAM ecosystem while improving resiliency, automation, monitoring, and user experience. ## Qualifications Required Qualifications * 5–7+ years of hands-on IAM engineering and support experience * Expert-level proficiency with: * PingFederate * PingOne SSO * PingOne MFA * DaVinci * Strong experience with: * Microsoft 365 SSO integrations * Microsoft Entra ID (Azure AD) * Hybrid identity environments * Deep understanding of legacy Java/J2EE-based PingFederate custom adapters and components * Experience building and supporting: * Custom PCVs * Data stores * Complex federation integrations * Strong troubleshooting and production support capabilities * Experience with scripting and automation using: * Python * PowerShell * Shell scripting * Experience with cloud-native and DevOps technologies including: * GKE (Google Kubernetes Engine) * Terraform * Helm Charts * Git * Jenkins * Containerization technologies * Experience supporting enterprise MFA rollouts and SSO enablement initiatives * Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Qualifications * Experience with PingCentral * Familiarity with PingProtect / PingOne Protect * Experience with Google Cloud Platform (GCP) * Familiarity with Oracle IAM technologies including: * OIM * OAG * Broader IAM ecosystem experience beyond Ping Identity platforms * Experience supporting global/international application onboarding and SSO enablement ## Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: * Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus; * Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership; * Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences; * Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme; * Health: Global internal wellbeing programme, access to wellbeing apps; * Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations. Additional Employee Requirements * Participation in both internal meetings and external meetings via video calls, as necessary. * Ability to go into corporate or client offices to work onsite, as necessary. * Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. * Ability to bend, kneel, crouch, and reach overhead, as necessary. * Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. * Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. * For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. * For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function. *If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship. USA Benefits (Full time roles only, does not apply to contractor positions) * Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options * Flexible Spending Accounts (Medical, Transit, and Dependent Care) * Employer Paid Life Insurance and AD&D Coverages * Health Savings account paired with our low-cost High Deductible Medical Plan * 401(k) Safe Harbor Retirement plan with employer match with immediately vest At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.", "summaryDescription" : "Senior Identity DevOps Engineer / IAM Architect at Endava. Skills: IAM Architecture, DevOps, Ping Identity. Support enterprise IAM platforms. Evolve enterprise IAM platforms", "postedDate" : "2026-06-15T19:41:20.000", "createdAt" : "2026-06-16T00:18:44.460", "lastUpdated" : "2026-06-16T13:07:00.800", "ingestTimestamp" : "2026-06-16T00:18:44.460", "mongoId" : "6a306470f292fd229cfa1823", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 215000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "IAM engineering", "SSO integrations", "Federation integrations", "Scripting", "Automation", "Containerization", "IAM Architecture", "DevOps", "Ping Identity", "System design", "Architecture", "Identity and Access Management", "Single Sign-On", "Cloud-native infrastructure", "Enterprise authentication", "Hybrid identity environments", "Legacy Java/J2EE", "Custom adapters", "Custom PCVs", "Data stores", "MFA rollouts", "PingFederate", "PingOne SSO", "PingOne MFA", "DaVinci", "Microsoft Entra ID", "GKE", "Terraform", "Helm Charts", "Git", "Jenkins" ], "skillCount" : 31, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 411.6763, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c6aaa74d8ee00a090d2a2", "title" : "Identity Senior Solution Specialist -On-Premises & Hybrid Access", "company" : "Okta", "industry" : "SaaS", "salary" : { "min" : 2250000.0, "max" : 3500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Identity Solution Specialist in Bengaluru, India, adjusted for the technology industry and Okta's company size." }, "location" : "Bengaluru ", "locations" : [ "Bengaluru" ], "certifications" : [ "Certified Identity Professional", "CISSP", "CCSP", "CISM" ], "timestamp" : "2026-06-15T13:38:31.978", "fingerprint" : "bf68c0c2495405b4fb770037f263350341ad9e0c3c87102dc1159834357067de", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.okta.com/company/careers/opportunity/7821050?gh_jid=7821050", "externalId" : "7821050", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Identity, Access Gateway, SAP, Oracle EBS, Active Directory, LDAP, Kerberos, AWS, Azure, GCP, SIEM, SOAR, Python, PowerShell, Terraform, Pulumi", "professionalSkills" : [ "Strategic engagement", "Solution architecture", "Technical leadership", "Field enablement", "Market influence", "Customer-driven innovation" ], "hardSkillsList" : [ "Web Access Management", "Hybrid Identity", "Protocol expertise", "Cloud infrastructure", "Security integration" ], "hardSkills" : [ { "name" : "Web Access Management", "level" : "intermediate" }, { "name" : "Hybrid Identity", "level" : "intermediate" }, { "name" : "Protocol expertise", "level" : "intermediate" }, { "name" : "Cloud infrastructure", "level" : "intermediate" }, { "name" : "Security integration", "level" : "intermediate" } ], "majorSkills" : "On-Premises Access, Hybrid Identity, WAM, Okta Access Gateway", "majorSkillsList" : [ "On-Premises Access", "Hybrid Identity", "WAM", "Okta Access Gateway" ], "coreResponsibilities" : "Lead technical sessions, Uncover challenges, Deliver customized demonstrations, Deliver architectural sessions, Design outcome-focused POCs, Execute outcome-focused POCs, Prove Okta’s value, Maintain technical understanding, Craft engaging solution content, Position Okta’s value, Create demonstration systems, Maintain demonstration systems, Create diagrams, Maintain diagrams, Support patterns and strategies, Build templates for POCs, Create AI-based functionality, Provide technical guidance, Collaborate with OFCTO team, Deliver actionable insights, Validate customer needs, Identify recurring trends, Deliver keynote presentations, Deliver webinars, Deliver technical sessions, Contribute to frameworks, Contribute to tools, Contribute to content, Support Solutions Engineering teams, Partner with sales leadership, Identify business opportunities, Address business challenges, Drive cross-functional collaboration, Ensure seamless execution, Innovate in tools, Innovate in techniques, Drive excellence, Drive momentum, Partner with Enablement teams, Partner with Field CTO teams, Drive regional events, Align product messaging, Represent Okta, Influence industry standards, Participate in advisory boards, Partner with OFCTO teams, Advocate for customer innovation, Advocate for market trends, Advocate for GTM insights, Provide input to influence product teams, Support strategic initiatives, Derive strategic initiatives, Champion strategic initiatives, Enhance Okta’s differentiation, Enhance Okta’s business impact", "teamCollaboration" : "Global Presales team; Solutions Engineers; Office of the Field CTO; Alliances; Architects; Cross-functional collaboration; Solutions Engineering teams; Global initiatives", "domainKnowledge" : "Identity Platform; On-premises environments; Legacy WAM stacks; Hybrid Identity; Header-based applications; ERP systems; Identity synchronization; Access between on-premises; Cloud; Protocols; Cloud Infrastructure; NHI attack surface; Security Ecosystem Integration; Automated threat response; Identity and security space", "domainList" : [ "identity-platform", "on-premises-environments", "legacy-wam-stacks", "hybrid-identity", "header-based-applications", "erp-systems", "identity-synchronization", "access-between-on-premises", "cloud", "protocols", "cloud-infrastructure", "nhi-attack-surface", "security-ecosystem-integration", "automated-threat-response", "identity-and-security-space" ], "domainSpecificKnowledge" : [ "Identity Platform", "On-premises environments", "Legacy WAM stacks", "Hybrid Identity", "Header-based applications", "ERP systems", "Identity synchronization", "Access between on-premises", "Cloud", "Protocols", "Cloud Infrastructure", "NHI attack surface", "Security Ecosystem Integration", "Automated threat response", "Identity and security space" ], "toolProficiency" : [ "Okta", "CA Siteminder", "PingAccess", "OAM", "Splunk", "Sentinel", "Terraform", "Pulumi" ], "communicationSkills" : "Sales presentations; Product demonstrations; Keynote presentations; Webinars; Technical sessions; Thought leader", "documentationSkills" : "Diagrams; Documentation", "innovationCreativity" : "Customer-driven innovation; Innovate in tools; Innovate in techniques", "problemSolvingSkills" : "Solve complex challenges", "specialRequirements" : "Up to 40% travel", "qualificationsBasic" : "Expert-level understanding of legacy access tools, Proficiency in managing identity synchronization, Mastery of Kerberos, Mastery of header-based authentication, Understanding of IAM roles within AWS, Understanding of IAM roles within Azure, Understanding of IAM roles within GCP, Proficiency in designing solutions, Communication and presentation skills, Experience contributing to technical events", "qualificationsPreferred" : "Experience with scripting or automation, Experience with Python, Experience with PowerShell, Hands-on experience with Terraform, Hands-on experience with Pulumi, Certified Identity Professional, CISSP, CCSP, CISM, Scripting or automation skills", "workSiteFlexibility" : "Remote", "rawDescription" : "Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Global Presales team The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart. Identity Senior Solution Specialist -On-Premises & Hybrid Access As a Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on how Okta can secure complex on-premises environments like SAP, Oracle EBS, and custom web apps. You will report to the Manager in the OFCTO organization. What you’ll be doing Strategic Customer Engagement: Modernization Discovery: Lead technical sessions with infrastructure and security leaders to uncover challenges related to aging WAM stacks (e.g., CA Siteminder, PingAccess, OAM). Tailored Hybrid Architecture: Deliver customized demonstrations and architectural sessions focused on Okta Access Gateway (OAG) and its ability to bridge legacy applications to modern identity. Proof of Concepts (POCs): Design and execute outcome-focused POCs that prove Okta’s value in securing header-based applications and complex on-premises ERP systems like SAP and Oracle EBS. Maintain a broad and deep technical understanding of the Okta identity product lines and the underlying technologies and protocols Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders Asset Delivery: Create and maintain reusable and purpose built demonstration system to be leveraged by all of presales Create and maintain diagrams and documentation to support patterns and strategies Build templates for proofs of concept and other unique customer engagement demands Create and maintain A. I. based delivery and enablement functionality Technical Leadership: Provide strategic and technical guidance to Solutions Engineering teams across the Okta identity platforms. Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams. Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events. Field Enablement and Collaboration: Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively. Partner with sales leadership to identify and address critical business opportunities and challenges. Drive cross-functional collaboration to ensure seamless execution of global initiatives. Innovate in tools and techniques to drive excellence and momentum Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams. Market Influence: Represent Okta as a thought leader in the identity and security space. Influence industry standards and participate in relevant technical advisory boards. Innovation and Strategy: Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams. Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact. Position Requirements: Legacy WAM & Hybrid Identity Mastery Legacy WAM & Hybrid Identity Master Web Access Management (WAM) Expert: Deep, expert-level understanding of legacy access tools such as CA Siteminder, Oracle Access Manager (OAM), and PingAccess. Hybrid Ecosystems: Proficiency in managing identity synchronization and access between on-premises environments (Active Directory, LDAP) and the cloud. Protocol Expertise: Mastery of Kerberos, header-based authentication, and bridging these to modern protocols like OIDC/SAML. Complex on-premises application integration Enterprise Apps: Hands-on experience securing and integrating heavy enterprise suites such as SAP, Oracle EBS, and PeopleSoft.Proxy & Gateway Tech: Strong understanding of reverse proxies, load balancers, and Okta Access Gateway (OAG) deployment models.Network Infrastructure: Solid grasp of SSL/TLS termination, certificate management, and on-premises network security. Identity Threat Detection & Response (ITDR) Threat Landscape Knowledge: A thorough understanding of modern identity attack vectors, including phishing, token theft, MFA bypass techniques, and lateral movement. Cloud Infrastructure: Strong understanding of IAM roles within AWS, Azure, and GCP, and how they contribute to the NHI attack surface. Security Ecosystem Integration: Proficiency in designing solutions that integrate identity platforms with SIEM (e.g., Splunk, Sentinel) and SOAR tools for automated threat response. Strong communication and presentation skills, with experience contributing to technical events. Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites. This is a remote position. And extra credit if you have experience in any of the following! Modern Automation: Experience with scripting or automation (e.g., Python, PowerShell) for managing gateway configurations or security integrations. Infrastructure as Code (IaC): Hands-on experience with Terraform or Pulumi for managing identity infrastructure. Certified Identity Professional (CIDPRO), CISSP, CCSP, or CISM. Scripting or automation skills (e.g., Python, PowerShell) for security integrations. #LI-Hybrid #P25005_3414285 The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.", "summaryDescription" : "Identity Senior Solution Specialist -On-Premises & Hybrid Access at Okta. Skills: On-Premises Access, Hybrid Identity, WAM, Okta Access Gateway. Lead technical sessions. Uncover challenges", "postedDate" : "2026-06-14T09:30:08.341", "createdAt" : "2026-06-14T09:30:08.341", "lastUpdated" : "2026-06-15T13:38:31.978", "ingestTimestamp" : "2026-06-14T09:30:08.341", "mongoId" : "6a2c6aaa74d8ee00a090d2a2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Web Access Management", "Hybrid Identity", "Protocol expertise", "Cloud infrastructure", "Security integration", "On-Premises Access", "WAM", "Okta Access Gateway", "Strategic engagement", "Solution architecture", "Technical leadership", "Field enablement", "Market influence", "Customer-driven innovation", "Identity Platform", "On-premises environments", "Legacy WAM stacks", "Header-based applications", "ERP systems", "Identity synchronization", "Access between on-premises", "Cloud", "Protocols", "Cloud Infrastructure", "NHI attack surface", "Security Ecosystem Integration", "Automated threat response", "Identity and security space", "Certified Identity Professional", "CISSP", "CCSP", "CISM", "Okta", "CA Siteminder", "PingAccess", "OAM", "Splunk", "Sentinel", "Terraform", "Pulumi" ], "skillCount" : 40, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 406.2454, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2176d374d8ee00a0c1af98", "title" : "Software Development Engineer - AWS Identity & Access Management, AWS Identity", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 70000.0, "max" : 194400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T03:11:17.062", "fingerprint" : "db4fb68d309bc05a796e6f71318ace1cbc12d50df122b3988091cc6fdd988389", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10438698/apply", "externalId" : "d1490d81-7ef2-4f50-b0c6-e568e560a9d1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "AWS, Machine learning, Artificial intelligence", "professionalSkills" : [ "System interdependencies", "System limitations" ], "hardSkillsList" : [ "Identity management", "Authentication", "Authorization" ], "softSkillsList" : [ "Customer obsession", "Mentoring" ], "hardSkills" : [ { "name" : "Identity management", "level" : "intermediate" }, { "name" : "Authentication", "level" : "intermediate" }, { "name" : "Authorization", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer obsession" }, { "name" : "Mentoring" } ], "majorSkills" : "AWS Identity, Access Management, Cloud platform", "majorSkillsList" : [ "AWS Identity", "Access Management", "Cloud platform" ], "coreResponsibilities" : "Create systems and services, Collaborate on systems and services, Implement systems and services, Deploy systems and services, Functionally decompose problems, Understand system interdependencies, Understand system limitations, Share knowledge of patterns, Share knowledge of methods", "teamCollaboration" : "Work with senior engineers; Work with principal engineers; Mentor junior team members", "domainKnowledge" : "AWS cloud; Identity features; Access management; Cryptography; Cloud computing", "domainList" : [ "aws-cloud", "identity-features", "access-management", "cryptography", "cloud-computing" ], "domainSpecificKnowledge" : [ "AWS cloud", "Identity features", "Access management", "Cryptography", "Cloud computing" ], "continuousLearning" : "Formal mentor search; Work and train together; Career progression support", "problemSolvingSkills" : "Decompose complex problems", "qualificationsBasic" : "3+ years software development experience, 2+ years system design or architecture experience, Experience programming at least one language", "qualificationsPreferred" : "3+ years full SDLC experience, Bachelor's degree in computer science", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Amazon Web Services (AWS) Identity team builds, operates, and innovates the identity, authentication, and authorization stack for the AWS cloud. Our mission is to push the technical boundaries to enable AWS customers to run their business workloads confidently and securely. As part of this mission, we leverage customer obsession and technologies to help customers set appropriate access controls across all their AWS environments. We are seeking a software developer engineer to be part of our team to build solutions on a global scale, own their systems end to end, and influence the direction of technology used by all AWS services around the world. In this role, you will have the opportunity to drive mission critical projects, work with senior and principal engineers, and help mentor more junior team members. As an SDE on our team you will: · Create and collaborate in the design, implementation, and deployment of systems and services · Work and grow with talented teams delivering impactful projects · Functionally decompose complex problems into simple, straight-forward solutions while understanding system interdependencies and limitations · Share your knowledge of the most effective performance, scalability, architecture, and engineering patterns and methods AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually", "summaryDescription" : "Software Development Engineer - AWS Identity & Access Management, AWS Identity at Amazon Development Center U.S., Inc.. Skills: AWS Identity, Access Management, Cloud platform. Create systems and services. Collaborate on systems and services", "postedDate" : "2026-06-13T07:10:56.049", "createdAt" : "2026-06-13T07:10:56.049", "lastUpdated" : "2026-06-15T03:11:17.062", "ingestTimestamp" : "2026-06-13T07:10:56.049", "mongoId" : "6a2176d374d8ee00a0c1af98", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10438698/apply", "salaryAnnualMin" : 70000, "salaryAnnualMax" : 194400, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Identity management", "Authentication", "Authorization", "Customer obsession", "Mentoring", "AWS Identity", "Access Management", "Cloud platform", "System interdependencies", "System limitations", "AWS cloud", "Identity features", "Access management", "Cryptography", "Cloud computing" ], "skillCount" : 15, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "_score" : 402.0584, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c92ba74d8ee00a09866aa", "title" : "Senior Software Engineer, Identity", "company" : "Attentive", "industry" : "SaaS", "salary" : { "min" : 210000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T02:22:28.336", "fingerprint" : "ab63f60a9aa9335561d1ff615bc6f752bf2b9c82f16237ee2ca4ad3d4cce0127", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/attentive/jobs/4240471009", "externalId" : "4240471009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "rawDescription" : "Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index! About the Role Our Engineering team creates innovative product experiences that power personalized marketing at massive scale. We develop cutting-edge applications and systems that process 100s of billions of messages and events per year, enabling marketers to connect effectively with hundreds of millions of consumers. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented engineers in a high-performance and high-impact culture. Our Identity team ensures that all the data Attentive captures across multiple sources is associated with the right person, critical to all downstream messaging and personalization. We use multiple strategies to maintain a robust Identity graph and are constantly experimenting to drive our capture and accuracy rates higher. As a Senior Software Engineer on our Identity team, you will own and improve a critical system that processes billions of events per day, ensuring its stability and performance as we layer on additional identification strategies and guardrails. At the same time, you will contribute to multiple experiments to drive our identity capture and accuracy higher across the stack, working alongside our frontend engineers or delivering solutions for our data scientists. You will work closely with Product, Data Science, and Analytics. What You’ll Accomplish Design, build, and optimize high-scale systems that accurately resolve fragmented customer identities across first-party and third-party data sources Develop advanced session enrichment capabilities to enhance anonymous and known user tracking, improving attribution and personalization Build core matching algorithms that power real-time identity stitching, device graphing, and unified customer profiles Collaborate cross-functionally with data science, product, and analytics teams to create flexible identity models that support a wide range of business use cases. Define and enforce data quality, privacy, and security standards for customer and session data across all ingestion and resolution pipelines. Continuously monitor, evaluate, and improve the accuracy, speed, and scalability of our identity resolution and tracking systems. Your Expertise 5+ years of professional experience in software development Experience maintaining high-scale, real-time data processing systems Strong communication skills and a product-oriented mindset. Able to understand the “what” and “why” behind technical work, collaborate effectively with Product and Analytics teams, and translate business needs into scalable solutions What We Use Our backend is Java / Kotlin / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Aurora, AirFlow, Postgres, and Redis, hosted via AWS Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS, using tooling like Istio, Datadog, Terraform, CloudFlare, and Helm Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright Our automation is driven by custom and open source machine learning models, industry-leading LLMs, lots of data and tech like Python, Metaflow, HuggingFace, PyTorch, TensorFlow, and Pandas You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants: The US base salary range for this full-time position is $180,000 - $210,000 annually + equity + benefits Our salary ranges are determined by role, level and location #LI-MN1 By applying for this position, your data will be processed as per Attentive's Privacy Policy. Attentive Company Values Default to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other’s champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive’s success Learn more about AWAKE, Attentive’s collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.", "summaryDescription" : "Senior Software Engineer, Identity at Attentive", "postedDate" : "2026-06-14T20:08:49.189", "createdAt" : "2026-06-14T20:08:49.189", "lastUpdated" : "2026-06-16T02:22:28.336", "ingestTimestamp" : "2026-06-14T20:08:49.189", "mongoId" : "6a2c92ba74d8ee00a09866aa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 210000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 391.70926, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "69fda4e24c40e2acd1b9972f", "title" : "Systems Development Engineer, Cryptography and Identity Management", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Operations, IT, Support Engineering, System Development Engineering, Cloud Computing", "salary" : { "min" : 151000.0, "max" : 204600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "certifications" : [ "CSSLP" ], "timestamp" : "2026-06-15T06:29:35.718", "fingerprint" : "762a3c24a2e100e1850c6df6f50185871e2d14e9922f67fe22f531fc86c55c7b", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10413714/apply", "externalId" : "c4830754-769e-44d1-b37d-230bf900f4bc", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "C++, C#, Java, Python, Golang, PowerShell, Ruby, Unix, Linux, Windows, NoSQL", "professionalSkills" : [ "Systems design", "Identity management", "Web services security", "Service engineering" ], "hardSkillsList" : [ "Cryptography", "Federation" ], "softSkillsList" : [ "Ownership bias", "Curiosity" ], "hardSkills" : [ { "name" : "Cryptography", "level" : "intermediate" }, { "name" : "Federation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Ownership bias" }, { "name" : "Curiosity" } ], "majorSkills" : "Cryptography, Identity management, Systems development", "majorSkillsList" : [ "Cryptography", "Identity management", "Systems development" ], "coreResponsibilities" : "Execute projects, Resolve customer issues, Run operations, Work with engineers, Improve processes, Build security systems, Deliver security systems, Operate security systems, Address customer needs, Dive into technical issues, Improve customer experience", "teamCollaboration" : "Internal customers; External customers; World-class engineers; Highly talented engineers; Smartest people; Best engineers; Brightest engineers", "domainKnowledge" : "Cloud computing security; Distributed security systems; Massively scalable systems; Cloud platform", "domainList" : [ "cloud-computing-security", "distributed-security-systems", "massively-scalable-systems", "cloud-platform" ], "domainSpecificKnowledge" : [ "Cloud computing security", "Distributed security systems", "Massively scalable systems", "Cloud platform" ], "continuousLearning" : "Learning experiences; Career development", "innovationCreativity" : "Innovating new ways", "problemSolvingSkills" : "Triage problems", "specialRequirements" : "Maintain TS/SCI clearance, Obtain polygraph clearance", "qualificationsBasic" : "Bachelor's degree or CSSLP, Experience programming modern language, 2+ years designing systems, Knowledge of networking fundamentals, Knowledge of security fundamentals, Knowledge of database fundamentals, Knowledge of operating systems fundamentals, Active TS/SCI security clearance", "qualificationsPreferred" : "1+ years development/programming/scripting experience, Knowledge of engineering practices, Experience leading complex software build", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are currently looking for a Systems Development Engineer to join our systems organization. You love to work with internal and external customers to execute projects and resolve issues. You are a believer in the dev-ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall. You are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done. AWS Cryptography and Identity are building and delivering the next generation of cloud computing security. We are innovating new ways of building massively scalable distributed security systems involving identity management, federation, web services security, and much more. We enable our customers to control some of the most sensitive secrets on the Internet. In this role, you will join a team of highly talented engineers operating Cryptography and Identity systems. This is a great opportunity to have direct impact to some of the largest-scaled systems in the world and work with some of the smartest people in the industry, while having a huge impact. A successful systems development engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. This is an excellent opportunity to join Amazon's world class technical team in Seattle. You will work with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. Working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications: - Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional) - Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby - 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - Knowledge of fundamentals of networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows) - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications: - 1+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually", "summaryDescription" : "Systems Development Engineer, Cryptography and Identity Management at Amazon Development Center U.S., Inc.. Skills: Cryptography, Identity management, Systems development. Execute projects. 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You love to work with internal and external customers to execute projects and resolve issues. You are a believer in the dev-ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall. You are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done. AWS Cryptography and Identity are building and delivering the next generation of cloud computing security. We are innovating new ways of building massively scalable distributed security systems involving identity management, federation, web services security, and much more. We enable our customers to control some of the most sensitive secrets on the Internet. In this role, you will join a team of highly talented engineers operating Cryptography and Identity systems. This is a great opportunity to have direct impact to some of the largest-scaled systems in the world and work with some of the smartest people in the industry, while having a huge impact. A successful systems development engineer joining the team will do much more than write code and triage problems. You will work with Amazon's largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. This is an excellent opportunity to join Amazon's world class technical team in Seattle. You will work with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. Working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications: - Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional) - Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby - 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - Knowledge of fundamentals of networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows) - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications: - Experience working in an Agile or Scrum environment - 1+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 129,200.00 - 174,800.00 USD annually", "summaryDescription" : "Systems Development Engineer, Cryptography and Identity Management at Amazon Development Center U.S., Inc.. Skills: Cryptography, Identity Management, Distributed Systems. Execute projects. Resolve customer issues", "postedDate" : "2026-06-13T15:01:01.881", "createdAt" : "2026-06-13T15:01:01.881", "lastUpdated" : "2026-06-15T05:50:08.138", "ingestTimestamp" : "2026-06-13T15:01:01.881", "mongoId" : "69fda4e24c40e2acd1b99728", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10413723/apply", "salaryAnnualMin" : 129000, "salaryAnnualMax" : 174800, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Cryptography", "Federation", "Ownership bias", "Identity Management", "Distributed Systems", "Systems development", "Identity management", "Web services security", "DevOps model", "Service engineering", "Agile", "Scrum", "Cloud computing security", "Massively scalable systems", "Relational databases", "NoSQL databases", "Unix operating systems", "Linux operating systems", "Windows operating systems", "CSSLP" ], "skillCount" : 20, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "_score" : 384.22098, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cloud Computing" }, { "id" : "6a30780cf292fd229c0291de", "title" : "Senior Identity DevOps Engineer / IAM Architect", "company" : "Endava", "industry" : "Information Technology And Services", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Senior Identity DevOps Engineer / IAM Architect in the United States, adjusted for seniority and industry." }, "location" : "Remote, United States", "locations" : [ "Remote", "United States" ], "timestamp" : "2026-06-16T12:06:12.751", "fingerprint" : "d8ed93f6d056f7f5d199b5619f61b2e7239aa5a3571445b01b3c9a2783e8e5a1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Endava/744000132272701-system-administrator", "externalId" : "744000132272701", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "PingFederate, PingOne SSO, PingOne MFA, DaVinci, Microsoft 365, Microsoft Entra ID, Azure AD, Java, J2EE, Python, PowerShell, Shell scripting, GKE, Terraform, Helm Charts, Git, Jenkins, Containerization", "professionalSkills" : [ "System design", "Automation", "Architecture", "Engineering", "Operational support" ], "hardSkillsList" : [ "Single Sign-On", "Federation integrations", "MFA rollouts", "SSO enablement" ], "hardSkills" : [ { "name" : "Single Sign-On", "level" : "intermediate" }, { "name" : "Federation integrations", "level" : "intermediate" }, { "name" : "MFA rollouts", "level" : "intermediate" }, { "name" : "SSO enablement", "level" : "intermediate" } ], "majorSkills" : "IAM Architecture, DevOps, Cloud-native infrastructure", "majorSkillsList" : [ "IAM Architecture", "DevOps", "Cloud-native infrastructure" ], "coreResponsibilities" : "Support enterprise IAM platforms, Evolve enterprise IAM platforms, Support enterprise SSO platforms, Evolve enterprise SSO platforms, Expand IAM ecosystem, Modernize IAM ecosystem, Improve resiliency, Improve automation, Improve monitoring, Improve user experience, Perform production support, Troubleshoot IAM issues", "domainKnowledge" : "Identity and Access Management; Single Sign-On; Cloud-native architecture; Enterprise authentication", "domainList" : [ "identity-and-access-management", "single-sign-on", "cloud-native-architecture", "enterprise-authentication" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "Single Sign-On", "Cloud-native architecture", "Enterprise authentication" ], "toolProficiency" : [ "PingFederate", "PingOne SSO", "PingOne MFA", "DaVinci", "Microsoft Entra ID", "GKE", "Terraform", "Helm Charts", "Git", "Jenkins" ], "continuousLearning" : "Training; Certifications; Coaching; Online learning platforms", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "On-call responsibilities, Participation in meetings, Work onsite as necessary, Remain stationary at desk, Work on computer, Bend, kneel, crouch, reach, Hand-eye coordination, Lift 25 lbs (if travel), Valid driver's license (if travel)", "qualificationsBasic" : "5–7+ years IAM engineering, Expert-level proficiency PingFederate, Expert-level proficiency PingOne SSO, Expert-level proficiency PingOne MFA, Expert-level proficiency DaVinci, Microsoft 365 SSO integrations, Microsoft Entra ID (Azure AD), Hybrid identity environments, Deep understanding legacy Java/J2EE-based PingFederate custom adapters, Experience building custom PCVs, Experience building data stores, Experience building complex federation integrations, Troubleshooting capabilities, Production support capabilities, Scripting and automation experience, Cloud-native and DevOps technologies experience, GKE experience, Terraform experience, Helm Charts experience, Git experience, Jenkins experience, Containerization technologies experience, Experience supporting enterprise MFA rollouts, Experience supporting SSO enablement initiatives, Ability to work independently, Manage multiple priorities", "qualificationsPreferred" : "PingCentral experience, PingProtect / PingOne Protect familiarity, Google Cloud Platform (GCP) experience, Oracle IAM technologies familiarity, OIM familiarity, OAG familiarity, Broader IAM ecosystem experience, Experience supporting global application onboarding, Experience supporting international SSO enablement", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. We are seeking a highly skilled Senior Identity DevOps Engineer / IAM Architect to support and evolve our enterprise Identity and Access Management (IAM) and Single Sign-On (SSO) platforms. This role is ideal for a hands-on engineer with deep expertise in Ping Identity technologies, modern cloud-native infrastructure, automation, and enterprise authentication integrations. The ideal candidate will combine strong architectural and engineering capabilities with operational support experience, including production support, troubleshooting, and on-call responsibilities. This individual will play a critical role in expanding and modernizing our IAM ecosystem while improving resiliency, automation, monitoring, and user experience. ## Qualifications Required Qualifications * 5–7+ years of hands-on IAM engineering and support experience * Expert-level proficiency with: * PingFederate * PingOne SSO * PingOne MFA * DaVinci * Strong experience with: * Microsoft 365 SSO integrations * Microsoft Entra ID (Azure AD) * Hybrid identity environments * Deep understanding of legacy Java/J2EE-based PingFederate custom adapters and components * Experience building and supporting: * Custom PCVs * Data stores * Complex federation integrations * Strong troubleshooting and production support capabilities * Experience with scripting and automation using: * Python * PowerShell * Shell scripting * Experience with cloud-native and DevOps technologies including: * GKE (Google Kubernetes Engine) * Terraform * Helm Charts * Git * Jenkins * Containerization technologies * Experience supporting enterprise MFA rollouts and SSO enablement initiatives * Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Qualifications * Experience with PingCentral * Familiarity with PingProtect / PingOne Protect * Experience with Google Cloud Platform (GCP) * Familiarity with Oracle IAM technologies including: * OIM * OAG * Broader IAM ecosystem experience beyond Ping Identity platforms * Experience supporting global/international application onboarding and SSO enablement ## Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: * Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus; * Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership; * Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences; * Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme; * Health: Global internal wellbeing programme, access to wellbeing apps; * Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations. Additional Employee Requirements * Participation in both internal meetings and external meetings via video calls, as necessary. * Ability to go into corporate or client offices to work onsite, as necessary. * Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. * Ability to bend, kneel, crouch, and reach overhead, as necessary. * Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. * Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. * For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. * For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function. *If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship. USA Benefits (Full time roles only, does not apply to contractor positions) * Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options * Flexible Spending Accounts (Medical, Transit, and Dependent Care) * Employer Paid Life Insurance and AD&D Coverages * Health Savings account paired with our low-cost High Deductible Medical Plan * 401(k) Safe Harbor Retirement plan with employer match with immediately vest At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.", "summaryDescription" : "Senior Identity DevOps Engineer / IAM Architect at Endava. Skills: IAM Architecture, DevOps, Cloud-native infrastructure. Support enterprise IAM platforms. Evolve enterprise IAM platforms", "postedDate" : "2026-06-15T19:41:20.000", "createdAt" : "2026-06-16T01:31:46.998", "lastUpdated" : "2026-06-16T12:06:12.751", "ingestTimestamp" : "2026-06-16T01:31:46.998", "mongoId" : "6a30780cf292fd229c0291de", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 215000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Single Sign-On", "Federation integrations", "MFA rollouts", "SSO enablement", "IAM Architecture", "DevOps", "Cloud-native infrastructure", "System design", "Automation", "Architecture", "Engineering", "Operational support", "Identity and Access Management", "Cloud-native architecture", "Enterprise authentication", "PingFederate", "PingOne SSO", "PingOne MFA", "DaVinci", "Microsoft Entra ID", "GKE", "Terraform", "Helm Charts", "Git", "Jenkins" ], "skillCount" : 25, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 378.25253, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305649f292fd229cf26cd5", "title" : "Senior Software Engineer, AWS Identity", "company" : "Amazon Canada Fulfillment Services, ULC", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 70000.0, "max" : 251700.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Toronto, Ontario, CAN", "locations" : [ "Toronto, Ontario, CAN" ], "timestamp" : "2026-06-16T06:41:13.744", "fingerprint" : "25e4f6fe9b6967a108a605b146d25f8bb68638fd226e7568fb4878b4cc129815", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10449081/apply", "externalId" : "a2af2d03-7af9-497e-bf6a-d579d5762366", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Java, Python, C++, C#, Go, JavaScript, AWS, IAM, SAML, OAuth, OpenID Connect, REST, SOAP, SQL, NoSQL, Linux, Windows, Docker, Kubernetes, Terraform, CloudFormation, CI/CD, Git", "professionalSkills" : [ "System design", "Problem solving", "Troubleshooting", "Customer obsession", "Ownership", "Bias for action", "Invent and simplify", "Deliver results" ], "hardSkillsList" : [ "Identity management", "Access control", "Authentication", "Authorization", "Cryptography", "Network security", "API design", "Scalability", "Reliability", "Performance tuning" ], "hardSkills" : [ { "name" : "Identity management", "level" : "intermediate" }, { "name" : "Access control", "level" : "intermediate" }, { "name" : "Authentication", "level" : "intermediate" }, { "name" : "Authorization", "level" : "intermediate" }, { "name" : "Cryptography", "level" : "intermediate" }, { "name" : "Network security", "level" : "intermediate" }, { "name" : "API design", "level" : "intermediate" }, { "name" : "Scalability", "level" : "intermediate" }, { "name" : "Reliability", "level" : "intermediate" }, { "name" : "Performance tuning", "level" : "intermediate" } ], "majorSkills" : "AWS Identity, IAM, Security protocols, Distributed systems", "majorSkillsList" : [ "AWS Identity", "IAM", "Security protocols", "Distributed systems" ], "coreResponsibilities" : "Design, build, and maintain scalable and reliable identity, Develop and implement security features and protocols, Troubleshoot and resolve complex technical issues, Collaborate with engineering teams to integrate identity services, Write high-quality code and documentation, Participate in code reviews, Mentor junior engineers, Drive operational excellence", "teamCollaboration" : "Cross-functional teams; Engineering teams; Product teams; Security teams", "projectManagementSkills" : [ "Agile", "Scrum" ], "domainKnowledge" : "Identity and Access Management; Security protocols; Distributed systems; Cloud computing; AWS services", "domainList" : [ "identity-and-access-management", "security-protocols", "distributed-systems", "cloud-computing", "aws-services" ], "domainSpecificKnowledge" : [ "Identity and Access Management", "Security protocols", "Distributed systems", "Cloud computing", "AWS services" ], "toolProficiency" : [ "AWS", "Docker", "Kubernetes", "Terraform", "CloudFormation", "Git", "JIRA" ], "communicationSkills" : "Technical documentation; Code reviews", "documentationSkills" : "Technical writing; API documentation; Architecture diagrams", "continuousLearning" : "Mentorship", "innovationCreativity" : "Invent and simplify", "problemSolvingSkills" : "Troubleshooting; Root cause analysis; Debugging", "outcomesObjectives" : "Deliver results; Improve system reliability; Enhance system security", "qualificationsBasic" : "Bachelor's degree or equivalent, 5+ years of experience in software development, Experience with AWS, Experience with distributed systems, Experience with object-oriented programming", "qualificationsPreferred" : "Master's degree or PhD, Experience with identity and access management, Experience with security protocols, Experience with CI/CD, Experience with infrastructure as code", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "The AWS Identity team builds, operates, and innovates the identity, authentication, and authorization stack for the AWS cloud. As part of that mission, IAM Access Analyzer uses automated reasoning to reason and recommend access control for customers. This enables customers to set the right access controls confidently across their AWS environments. We are seeking a seasoned software developer engineer to build products that combine automated reasoning and technology to deliver solutions to all AWS customers. You will build solutions on a global scale, own your systems end to end, and influence the direction of technology used by all AWS customers around the world. In this role you can expect to design flexible and scalable solutions, deliver customer facing functionality, and lead projects using data analysis techniques. You will have the opportunity to drive mission critical projects and collaborate with partner teams to deliver impactful changes to AWS. You will work with others, from mentoring junior developers to collaborating with principal engineers, to raise the quality bar for your team’s software development practices. You will work to define the product, technical design, and foundational AWS solutions. As an engineer, you are interested in delivering high-performing, reliable systems in a distributed environment, building and using automated reasoning to deliver the next generation permission experience for all AWS customers. It is a highly technical space. You are a strong technical contributor who understands the big picture, operational aspects as and architecture of our code. You like working in a customer oriented environment, dive deep in logs, metrics and similar tooling to unearth improvements and problems and look forward to work in a high quality international and diverse team. Key job responsibilities As an SDE on our team you will: • Lead design, implementation, and deployment of systems and services. • Define secure and scalable solutions for data collection, data processing, machine learning and customer facing APIs. • Develop and incorporate machine learning and automated reasoning techniques into customer capabilities. • Collaborate efficiently with scientists, engineers on other teams, and product managers to deliver impactful projects. • Decompose complex problems into simple, straight-forward solutions while working through system interdependencies and limitations. • Share your knowledge of the most effective performance, scalability, architecture, and engineering patterns and methods. • Learn and apply new skills regularly, while working on some of the most critical systems in AWS A day in the life This team is a great fit for you if - You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal. - You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions. - You’d like to be directly responsible for solving real customer problems. - You are a passionate learner and are motivated to take on new challenges. About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Learn more about Amazon on our Day 1 Blog: https://blog.aboutamazon.com Basic Qualifications: - 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications: - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 150,700.00 - 251,700.00 CAD annually", "summaryDescription" : "Senior Software Engineer, AWS Identity at Amazon Canada Fulfillment Services, ULC. Skills: AWS Identity, IAM, Security protocols, Distributed systems. Design, build, and maintain scalable and reliable identity. Develop and implement security features and protocols", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-15T22:01:29.648", "lastUpdated" : "2026-06-16T06:41:13.744", "ingestTimestamp" : "2026-06-15T22:01:29.648", "mongoId" : "6a305649f292fd229cf26cd5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10449081/apply", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Identity management", "Access control", "Authentication", "Authorization", "Cryptography", "Network security", "API design", "Scalability", "Reliability", "Performance tuning", "AWS Identity", "IAM", "Security protocols", "Distributed systems", "System design", "Problem solving", "Troubleshooting", "Customer obsession", "Ownership", "Bias for action", "Invent and simplify", "Deliver results", "Agile", "Scrum", "Identity and Access Management", "Cloud computing", "AWS services", "AWS", "Docker", "Kubernetes", "Terraform", "CloudFormation", "Git", "JIRA" ], "skillCount" : 34, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 377.20096, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c7dc374d8ee00a0950b3f", "title" : "Backend Developer(UniFi Identity)", "company" : "Ubiquiti", "industry" : "Technology", "salary" : { "min" : 1300000.0, "max" : 1950000.0, "currency" : "TWD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Backend Developer in Taiwan, adjusted for the technology industry and company size." }, "location" : "Taiwan", "locations" : [ "Taiwan" ], "timestamp" : "2026-06-15T11:55:35.555", "fingerprint" : "4a3e44afa9773a3f5f9d894412ea917287eafa1f6b9e1b3191a1a675ce91ffcd", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ubiquiti/jobs/4193273009", "externalId" : "4193273009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Taiwan", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "Taiwan", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Golang, RDBMS, PostgreSQL, MySQL, RESTful APIs, AI development", "professionalSkills" : [ "Schema design", "Query optimization", "System design" ], "hardSkillsList" : [ "Authentication protocols", "Authorization protocols", "OAuth2", "OIDC", "SSO", "RBAC", "Data modeling", "Session management", "User data handling", "Spec-Driven Development" ], "hardSkills" : [ { "name" : "Authentication protocols", "level" : "intermediate" }, { "name" : "Authorization protocols", "level" : "intermediate" }, { "name" : "OAuth2", "level" : "intermediate" }, { "name" : "OIDC", "level" : "intermediate" }, { "name" : "SSO", "level" : "intermediate" }, { "name" : "RBAC", "level" : "intermediate" }, { "name" : "Data modeling", "level" : "intermediate" }, { "name" : "Session management", "level" : "intermediate" }, { "name" : "User data handling", "level" : "intermediate" }, { "name" : "Spec-Driven Development", "level" : "intermediate" } ], "majorSkills" : "Backend development, Identity management, API development", "majorSkillsList" : [ "Backend development", "Identity management", "API development" ], "coreResponsibilities" : "Design scalable backend services, Develop scalable backend services, Implement secure RESTful APIs, Implement reliable RESTful APIs, Develop backend components, Collaborate with frontend teams, Collaborate with mobile teams, Collaborate with security teams, Collaborate with Cloud teams, Maintain data models, Evolve data models, Ensure backend systems meet standards, Monitor system performance, Enhance system performance, Monitor system scalability, Enhance system scalability, Monitor system resilience, Enhance system resilience, Participate in design reviews, Participate in code reviews, Participate in technical discussions", "teamCollaboration" : "Cross-functional teams; Frontend teams; Mobile teams; Security teams; Cloud teams", "domainKnowledge" : "Identity and access management; Directory services; Zero Trust principles; Endpoint security; Public key infrastructure; Certificate-based authentication; Event-driven architecture; Message brokers; Compliance requirements; Auditing requirements; Unix/Linux systems", "domainList" : [ "identity-and-access-management", "directory-services", "zero-trust-principles", "endpoint-security", "public-key-infrastructure", "certificate-based-authentication", "event-driven-architecture", "message-brokers", "compliance-requirements", "auditing-requirements", "unix-linux-systems" ], "domainSpecificKnowledge" : [ "Identity and access management", "Directory services", "Zero Trust principles", "Endpoint security", "Public key infrastructure", "Certificate-based authentication", "Event-driven architecture", "Message brokers", "Compliance requirements", "Auditing requirements", "Unix/Linux systems" ], "toolProficiency" : [ "Cursor", "Claude Code" ], "communicationSkills" : "Communication skills", "innovationCreativity" : "Innovation-driven environment; Challenging assumptions; Breaking limitations; Creating elegant solutions; Building what's next; Bold ideas", "problemSolvingSkills" : "Problem-solving skills", "qualificationsBasic" : "3 years Golang experience, Experience with RDBMS, Understanding of authentication/authorization protocols, Proficiency in RESTful APIs, Familiarity with data modeling, Familiarity with session management, Familiarity with secure user data handling, Bachelor's degree in Computer Science, Debugging skills, Problem-solving skills, Communication skills, Proficiency in AI development environments, Expertise in AI development techniques", "qualificationsPreferred" : "Experience building IAM platforms, Familiarity with directory services, Knowledge of Zero Trust principles, Knowledge of endpoint security practices, Understanding of PKI, Understanding of certificate-based authentication, Experience with event-driven architecture, Experience with message brokers, Exposure to compliance requirements, Exposure to auditing requirements, Familiarity with Unix/Linux systems, Familiarity with system-level debugging, Familiarity with performance tuning", "rawDescription" : "About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to the next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons, all while shaping the future of connectivity. Role Summary As part of the UniFi Identity team, you’ll work in a fast-paced, innovation-driven environment. We believe in challenging assumptions, breaking limitations, and creating elegant solutions to complex problems. We’re not just building products—we’re building what’s next. Ready to bring bold ideas to life? Join us and help redefine how the world connects. Responsibilities (What he/she will do after joining UI) Design and develop scalable backend services that power UniFi Identity’s user and administrator management systems. Implement secure and reliable RESTful APIs for authentication, authorization, account provisioning, and endpoint interaction. Develop backend components supporting the Identity Endpoint features, such as secure login, session management, and device trust. Collaborate with frontend, mobile, security, and Cloud teams to deliver end-to-end functionality. Maintain and evolve data models for identity, roles, permissions, and audit logs using RDBMS. Ensure backend systems meet high standards for security, privacy, and compliance. Monitor and enhance system performance, scalability, and resilience. Participate in design reviews, code reviews, and technical discussions to drive engineering excellence. Requirement (Must-Haves) Minimum of 3 years of experience developing backend systems with Golang in a production environment. Solid experience working with relational databases (RDBMS) such as PostgreSQL or MySQL, including schema design and query optimization. Strong understanding of authentication/authorization protocols (e.g., OAuth2, OIDC, SSO, RBAC). Proficiency in developing and maintaining RESTful APIs. Familiarity with data modeling, session management, and secure user data handling. Bachelor’s degree in Computer Science, Engineering, or a related technical field. Strong debugging, problem-solving, and communication skills. Proficiency in AI development environments (e.g., Cursor, Claude Code) and expertise in AI development techniques, such as Spec-Driven Development, are required. Preferred Qualifications Experience building identity and access management (IAM) platforms or features. Familiarity with directory services such as LDAP, Active Directory, or SCIM-based integrations. Knowledge of Zero Trust principles and endpoint security practices. Understanding of public key infrastructure (PKI) and certificate-based authentication. Experience working with event-driven architecture and message brokers (e.g., Kafka, NATS). Exposure to compliance and auditing requirements (e.g., logging, traceability, GDPR-friendly design). Familiarity with Unix/Linux systems, system-level debugging, and performance tuning.", "summaryDescription" : "Backend Developer(UniFi Identity) at Ubiquiti. Skills: Backend development, Identity management, API development. Design scalable backend services. Develop scalable backend services", "postedDate" : "2026-06-14T03:39:34.677", "createdAt" : "2026-06-14T03:39:34.677", "lastUpdated" : "2026-06-15T11:55:35.555", "ingestTimestamp" : "2026-06-14T03:39:34.677", "mongoId" : "6a2c7dc374d8ee00a0950b3f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Authentication protocols", "Authorization protocols", "OAuth2", "OIDC", "SSO", "RBAC", "Data modeling", "Session management", "User data handling", "Spec-Driven Development", "Backend development", "Identity management", "API development", "Schema design", "Query optimization", "System design", "Identity and access management", "Directory services", "Zero Trust principles", "Endpoint security", "Public key infrastructure", "Certificate-based authentication", "Event-driven architecture", "Message brokers", "Compliance requirements", "Auditing requirements", "Unix/Linux systems", "Cursor", "Claude Code" ], "skillCount" : 29, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 374.3429, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c8bd574d8ee00a0973dea", "title" : "Customer Service Identity Alerts Representative", "company" : "Gen", "industry" : "Consumer Services & Inside Sales", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Service Identity Alerts Representative in Tempe, United States, adjusted for the technology industry and company size." }, "location" : "USA - Tempe, AZ", "locations" : [ "USA - Tempe, AZ" ], "timestamp" : "2026-06-15T09:24:14.463", "fingerprint" : "edb7b96b51f97d2e2a2842824ca1d84c9888b739d6f9f981f760bcb58a885c96", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/gen-digital/81030ace-f82f-4e18-a1f6-7523152bdd22/application", "externalId" : "81030ace-f82f-4e18-a1f6-7523152bdd22", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tempe", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4255117,-111.9400160" } ], "locationText" : "Tempe, Arizona, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Case handling", "Queue management", "Member support", "Problem-solving", "Judgment" ], "hardSkillsList" : [ "Identity protection", "Cybersecurity threats" ], "softSkillsList" : [ "Critical thinking", "Active listening" ], "hardSkills" : [ { "name" : "Identity protection", "level" : "intermediate" }, { "name" : "Cybersecurity threats", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Active listening" } ], "majorSkills" : "Identity theft, Case management", "majorSkillsList" : [ "Identity theft", "Case management" ], "coreResponsibilities" : "Manage assigned cases and queues, Assist members with support activities, Complete work per procedures, Review cases and identify next steps, Maintain accurate case documentation, Deliver high standard of customer service, Build working relationships with internal teams, Maintain knowledge of policies and procedures, Participate in special projects, Follow information security requirements, Follow privacy requirements, Follow confidentiality requirements", "teamCollaboration" : "Internal teams; Merchants; Vendors; Third parties", "domainKnowledge" : "Identity protection; Cybersecurity threats", "domainList" : [ "identity-protection", "cybersecurity-threats" ], "domainSpecificKnowledge" : [ "Identity protection", "Cybersecurity threats" ], "toolProficiency" : [ "Microsoft Office Suite" ], "documentationSkills" : "Case documentation", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "1+ years customer service experience, High School Diploma or equivalent", "qualificationsPreferred" : "Salesforce CRM experience, Fraud experience preferred, Identity protection experience preferred, Case management experience preferred, FCRA Certification a plus", "rawDescription" : "About Gen: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. About the Role The Alerts Agent is responsible for supporting members who are affected by potential identity theft through timely, accurate case handling, queue management, and member support. This role focuses on delivering high-quality service, following established processes, and documenting work thoroughly in a fast-paced environment. This position is suited for someone who has excellent critical thinking skills, can manage assigned work efficiently, deliver a strong member experience, apply sound judgment within guidelines, and contribute to overall team performance through consistency, quality, and accountability. Key Responsibilities: -  Manage and work assigned alerts-related cases and queues in a timely, accurate, and quality-focused manner while meeting established service expectations. -  Assist members through inbound and outbound support activities related to alerts and mediations. -  Complete work in accordance with approved procedures, service expectations, and company performance guidelines. -  Demonstrate strong attention to detail, sound problem-solving, and good judgment when reviewing cases and identifying next steps. -  Maintain accurate case documentation within approved systems. -  Deliver a high standard of customer service, responsiveness, accuracy, and thoroughness. -  Build effective working relationships with internal teams, merchants, vendors, and other third parties as needed to support resolution. -  Maintain knowledge of relevant policies, procedures, industry trends, and identity protection or cybersecurity-related threats. -  Participate in special projects or additional work assignments as directed by management. -  Follow all information security, privacy, and confidentiality requirements. About You: -  Self-motivated and able to manage multiple responsibilities independently. -  Strong verbal and written communication skills. -  Strong organizational and time-management skills. -  Strong active listening skills and attention to detail in resolving member needs. -  Ability to follow clearly defined processes and work effectively within guidelines. -  Maintain strict confidentiality and uphold the highest privacy and security standards. Skills and Experience: -  Proficiency with Microsoft Office Suite -  Experience with Salesforce CRM or similar platform preferred. -  1+ years of related customer service or call center experience preferred; relevant fraud, identity - protection, or case management experience is a plus. -  Background in fraud, identity theft, or investigation Education: -  High School Diploma or equivalent -  FCRA Certification a plus What’s Next: After you submit your application, you can expect the following steps in the recruitment process: TA Call In person Joint Interview Follow Up", "summaryDescription" : "Customer Service Identity Alerts Representative at Gen. Skills: Identity theft, Case management. Manage assigned cases and queues. Assist members with support activities", "createdAt" : "2026-06-14T04:04:28.588", "lastUpdated" : "2026-06-15T09:24:14.463", "ingestTimestamp" : "2026-06-14T04:04:28.588", "mongoId" : "6a2c8bd574d8ee00a0973dea", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Identity protection", "Cybersecurity threats", "Critical thinking", "Active listening", "Identity theft", "Case management", "Case handling", "Queue management", "Member support", "Problem-solving", "Judgment", "Microsoft Office Suite" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 368.40103, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3063f9f292fd229cf9f980", "title" : "IT Asset Management Specialist", "company" : "Techland S. A.", "industry" : "Computer Games", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for IT Asset Management Specialists in Poland, adjusted for mid-seniority and the technology industry in Wrocław." }, "location" : "Wrocław, Województwo dolnośląskie, Poland", "locations" : [ "Wrocław", "Województwo dolnośląskie", "Poland" ], "timestamp" : "2026-06-16T10:41:08.735", "fingerprint" : "01a3846ab8f007a273abfcdddecd5602d4206f77c560c5c4067f70800628c732", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/TechlandSA/744000132135169-it-asset-management-specialist", "externalId" : "744000132135169", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Wrocław", "state" : "Lower Silesian Voivodeship", "country" : "Poland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.1263106,16.9781963" } ], "locationText" : "Wrocław, Lower Silesian Voivodeship, Poland", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "IT hardware, Software licensing, SQL", "professionalSkills" : [ "Asset management", "License management", "Financial processes", "Purchasing processes", "Procurement", "Vendor management", "Stakeholder management", "Process improvement", "Problem-solving" ], "hardSkillsList" : [ "Data analysis", "Reporting", "Inventory tracking", "Spreadsheet software", "Advanced functions", "Pivot tables", "Visualization", "Fixed asset processing", "Invoice processing" ], "softSkillsList" : [ "Organizational", "Stakeholder cooperation", "Proactive approach" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Inventory tracking", "level" : "intermediate" }, { "name" : "Spreadsheet software", "level" : "intermediate" }, { "name" : "Advanced functions", "level" : "intermediate" }, { "name" : "Pivot tables", "level" : "intermediate" }, { "name" : "Visualization", "level" : "intermediate" }, { "name" : "Fixed asset processing", "level" : "intermediate" }, { "name" : "Invoice processing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Organizational" }, { "name" : "Stakeholder cooperation" }, { "name" : "Proactive approach" } ], "majorSkills" : "IT Asset Management, Software Licensing, IT Procurement, Vendor Management", "majorSkillsList" : [ "IT Asset Management", "Software Licensing", "IT Procurement", "Vendor Management" ], "coreResponsibilities" : "Execute acquisition procedures of IT hardware, Execute acquisition procedures of software, Execute acquisition procedures of licenses, Execute acquisition procedures of IT services, Monitor license renewals, Monitor maintenance agreements, Monitor contract expiration dates, Ensure compliance with procurement standards, Ensure compliance with financial standards, Ensure compliance with licensing standards, Maintain accurate records of IT assets, Maintain accurate records of software licenses, Maintain accurate records of hardware inventory, Maintain accurate records of software inventory, Coordinate purchasing for development equipment, Coordinate purchasing for studio IT infrastructure, Support accounting for fixed assets, Support accounting for intangible assets, Cooperate with Finance team, Cooperate with Legal team, Cooperate with Security team, Cooperate with Controlling team, Cooperate with Procurement team, Cooperate with Operations team, Support purchasing workflows, Improve purchasing workflows, Optimize purchasing workflows, Support approval workflows, Improve approval workflows, Optimize approval workflows, Support hardware lifecycle management, Explore potential IT solutions, Explore potential IT offers, Explore potential IT vendors", "teamCollaboration" : "Cooperate with Finance; Cooperate with Legal; Cooperate with Security; Cooperate with Controlling; Cooperate with Procurement; Cooperate with Operations", "domainKnowledge" : "IT asset management; Software licensing; IT hardware; Vendor management; Fixed asset processing; Invoice processing; Gaming industry; Software industry; Technology industry", "domainList" : [ "it-asset-management", "software-licensing", "it-hardware", "vendor-management", "fixed-asset-processing", "invoice-processing", "gaming-industry", "software-industry", "technology-industry" ], "domainSpecificKnowledge" : [ "IT asset management", "Software licensing", "IT hardware", "Vendor management", "Fixed asset processing", "Invoice processing", "Gaming industry", "Software industry", "Technology industry" ], "toolProficiency" : [ "Spreadsheet software", "Online reporting tools", "BI systems", "ERP systems", "Procurement systems", "SAP", "GLPI", "OCS", "ITSM Tools" ], "communicationSkills" : "Stakeholder cooperation", "documentationSkills" : "Inventory tracking; Reporting", "continuousLearning" : "Development budget; Training days; Internal training; External training; Language classes", "problemSolvingSkills" : "Process improvement; Problem-solving", "outcomesObjectives" : "Ensure operational continuity; Ensure cost optimization; Ensure compliance; Ensure efficient management of IT assets; Ensure efficient management of supplier relationships", "qualificationsBasic" : "Experience in IT asset management, Experience in software/license management, Experience in IT procurement, Experience in IT hardware integration, Experience in IT hardware deployment, Good understanding of IT hardware, Good understanding of software licensing, Good understanding of vendor management, Good understanding of standard definition, Proficiency in spreadsheet software, Proficiency in data analysis, Proficiency in reporting, Proficiency in inventory tracking, Proficiency in advanced spreadsheet functions, Proficiency in pivot tables, Proficiency in visualization, Knowledge of fixed asset processing, Knowledge of invoice processing, Ability to manage multiple tasks, Ability to manage priorities, High attention to detail, High process accuracy, Organizational skills, Stakeholder cooperation skills, Good command of English", "qualificationsPreferred" : "Experience with ERP systems, Experience with procurement systems, Experience with SAP, Background in generating SQL reports, Hands-on knowledge of GLPI, Hands-on knowledge of OCS, Knowledge of ITSM Tools, Experience in gaming industry, Experience in software industry, Experience in technology industry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Techland is one of the biggest video game companies in Poland, with over 30 years of experience in the gaming industry. From our studios in Wroclaw and Warsaw, we’ve built an international team of more than 500 talented professionals, all dedicated to pushing the boundaries of game development. We’re known for creating iconic franchises like Call of Juarez and the zombie genre-defining Dying Light, which has been played by over 45 million players worldwide. With a focus on open-world action, storytelling, and community engagement, we’re committed to delivering unforgettable experiences to our players. We’re constantly striving to improve, innovate, and take on new challenges. With ambitious plans for the future, we’re looking for passionate people to be part of this exciting journey. We are seeking an IT Asset Management Specialist to execute asset management, licensing, financial and purchasing processes within the IT area. The goal of this role is to ensure operational continuity, cost optimization, compliance and efficient management of IT assets and supplier relationships. The position combines technical IT expertise and knowledge with business, procurement, financial, legal and operational coordination. Your daily tasks: * Executing acquisition procedures of IT hardware, software, licenses and other IT-related services. * Monitoring license renewals, maintenance agreements and contract expiration dates. * Ensuring compliance with internal procurement, financial and licensing standards. * Maintaining accurate records of IT assets, software licenses, hardware and software inventory. * Coordinating purchasing processes for development equipment and studio IT infrastructure. * Supporting accounting processes related to fixed assets and intangible assets. * Cooperating with Finance, Legal, Security, Controlling, Procurement and Operations teams on asset-related matters. * Supporting, improving and optimizing purchasing and approval workflows. * Supporting hardware lifecycle management, including repairs, replacements and disposal. * Exploring potential IT solutions, offers and vendors for further negotiations. ## Qualifications * Experience in any of the IT asset related areas, such as: IT asset management, software/license management, IT procurement or IT hardware integration and deployment. * Good understanding of IT hardware, software licensing, vendor management and standard definition. * Proficiency in spreadsheet software and data analysis, reporting and inventory tracking, including the use of advanced functions, pivot tables and visualization. * Familiarity with online reporting tools and BI systems for extracting and presenting asset inventory data. * Knowledge of fixed asset and invoice processing principles. * Ability to manage multiple tasks and priorities in a fast-paced environment. * High attention to detail and process accuracy. * Strong communication, organizational and stakeholder cooperation skills. * Proactive approach to process improvement and problem-solving. * Good command of English. Nice to have: * Experience working with ERP/procurement systems (SAP or similar). * Background in generating SQL-based database reports. * Hands-on knowledge of GLPI and OCS. * Knowledge of ITSM Tools. * Experience in the gaming, software or technology industry. ## Additional Information What we can offer: * A wide array of benefits: private medical care, life insurance, pro-health campaigns, gifts for different occasions. * An outstanding work atmosphere in a highly-skilled team of professionals, with flexible working hours, no dress code, and full support of the dedicated HR Business Partner. * A constant stream of company newsletters, PR & project updates so you will always be in the know. * Many opportunities for personal development: a dedicated development budget for each employee, extra two paid days for training and CSR, stable career paths, extensive internal and external training, and financing of English and Polish language classes. * State-of-the-art offices filled with chillout zones, a fully equipped kitchen, a gym (Wrocław office), and a free car park (Wrocław/Warsaw office).", "summaryDescription" : "IT Asset Management Specialist at Techland S. A.. Skills: IT Asset Management, Software Licensing, IT Procurement, Vendor Management. Execute acquisition procedures of IT hardware. Execute acquisition procedures of software", "postedDate" : "2026-06-15T07:55:26.000", "createdAt" : "2026-06-16T00:27:39.131", "lastUpdated" : "2026-06-16T10:41:08.735", "ingestTimestamp" : "2026-06-16T00:27:39.131", "mongoId" : "6a3063f9f292fd229cf9f980", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Data analysis", "Reporting", "Inventory tracking", "Spreadsheet software", "Advanced functions", "Pivot tables", "Visualization", "Fixed asset processing", "Invoice processing", "Organizational", "Stakeholder cooperation", "Proactive approach", "IT Asset Management", "Software Licensing", "IT Procurement", "Vendor Management", "Asset management", "License management", "Financial processes", "Purchasing processes", "Procurement", "Vendor management", "Stakeholder management", "Process improvement", "Problem-solving", "IT asset management", "Software licensing", "IT hardware", "Gaming industry", "Software industry", "Technology industry", "Online reporting tools", "BI systems", "ERP systems", "Procurement systems", "SAP", "GLPI", "OCS", "ITSM Tools" ], "skillCount" : 39, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 362.70477, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7dc574d8ee00a0950bd6", "title" : "Frontend Developer (UniFi Identity)", "company" : "Ubiquiti", "industry" : "Technology", "salary" : { "min" : 1100000.0, "max" : 1700000.0, "currency" : "TWD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Frontend Developer in Taiwan, adjusted for the technology industry and company size." }, "location" : "Taiwan", "locations" : [ "Taiwan" ], "timestamp" : "2026-06-15T09:56:51.849", "fingerprint" : "515807185de4d4e79a4a2e7be790a1a0e65a0665f2498f574c9b8f9234ddc481", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ubiquiti/jobs/4088759009", "externalId" : "4088759009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Taiwan", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "Taiwan", "employmentType" : "FULL_TIME", "technicalSkills" : "HTML, CSS, JavaScript, TypeScript, React, Emotion, CSS-in-JS, Redux, React Query, Hooks, Context, Functional components, Web protocols, Node.js", "professionalSkills" : [ "Clean code", "Performance optimization", "Frontend best practices", "System design", "API discussion", "Implementation changes discussion", "Technical trade-offs discussion" ], "hardSkillsList" : [ "State management", "Programming principles", "Design patterns", "Security best practices", "Code splitting", "Lazy loading", "Rendering optimizations", "Tree-shaking", "Bundle optimization", "Local development", "Form handling", "Complex validation" ], "hardSkills" : [ { "name" : "State management", "level" : "intermediate" }, { "name" : "Programming principles", "level" : "intermediate" }, { "name" : "Design patterns", "level" : "intermediate" }, { "name" : "Security best practices", "level" : "intermediate" }, { "name" : "Code splitting", "level" : "intermediate" }, { "name" : "Lazy loading", "level" : "intermediate" }, { "name" : "Rendering optimizations", "level" : "intermediate" }, { "name" : "Tree-shaking", "level" : "intermediate" }, { "name" : "Bundle optimization", "level" : "intermediate" }, { "name" : "Local development", "level" : "intermediate" }, { "name" : "Form handling", "level" : "intermediate" }, { "name" : "Complex validation", "level" : "intermediate" } ], "majorSkills" : "React, TypeScript, Frontend development, UI/UX", "majorSkillsList" : [ "React", "TypeScript", "Frontend development", "UI/UX" ], "coreResponsibilities" : "Develop and maintain React components, Build and evolve Organization Manager, Integrate within UniFi Portal, Improve UI/UX, Refine existing interfaces, Design new user flows, Write and maintain test cases, Optimize frontend performance, Contribute to UI component library, Maintain consistency across design system, Participate in code reviews, Participate in architectural discussions, Share best practices, Raise bar for frontend quality", "teamCollaboration" : "Collaborate with designers; Collaborate with product managers; Collaborate with backend engineers; Cross-functional teams; Agile/Scrum environments", "projectManagementSkills" : [ "Agile", "Scrum" ], "domainKnowledge" : "UniFi Portal ecosystem; Identity management; Authentication; Security-related domains", "domainList" : [ "unifi-portal-ecosystem", "identity-management", "authentication", "security-related-domains" ], "domainSpecificKnowledge" : [ "UniFi Portal ecosystem", "Identity management", "Authentication", "Security-related domains" ], "toolProficiency" : [ "Emotion", "Redux", "React Query", "Git", "Git flow", "Yalc" ], "communicationSkills" : "Discuss APIs; Discuss implementation changes; Discuss technical trade-offs", "innovationCreativity" : "AI-assisted development workflows", "problemSolvingSkills" : "Analyze technical issues; Debug technical issues; Solve technical issues; Solve complex problems; Solve ambiguous problems", "qualificationsBasic" : "Proficiency in HTML, CSS, JavaScript, TypeScript experience, React application building experience, Emotion or CSS-in-JS experience, State management patterns knowledge, Modern React patterns knowledge, Programming principles understanding, Design patterns understanding, Web protocols familiarity, Security best practices familiarity, Analyze, debug, solve issues, Clean code passion, Performance optimization passion, Frontend best practices passion, Agile/Scrum environments experience, Git and Git flow experience", "qualificationsPreferred" : "Fluent English communication, AI-assisted development workflows experience, Spec-driven development experience, Shared libraries experience, Design systems experience, Frontend performance optimization experience, Perceived performance improvements experience, Build and publish npm packages, Tree-shaking knowledge, Bundle optimization knowledge, Local development tools knowledge, Identity management background, Authentication background, Security-related domains background, WebRTC experience, MQTT experience, Real-time communication technologies experience, Form handling libraries experience, Complex validation patterns experience, Frontend testing frameworks exposure, Node.js exposure, Full-stack development concepts exposure, Ramp up quickly ability, Ask right questions ability, Take ownership ability, Thrive solving complex problems ability, Thrive solving ambiguous problems ability", "rawDescription" : "About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Responsibilities Develop and maintain modular, reusable React components using TypeScript, Emotion (CSS-in-JS), and our internal UI component library Build and evolve the Organization Manager application and its integrations within the UniFi Portal ecosystem Collaborate closely with designers, product managers, and backend engineers to improve UI/UX, refine existing interfaces, and design new user flows Write and maintain comprehensive test cases to ensure code quality, reliability, and long-term maintainability Optimize frontend performance through code splitting, lazy loading, and rendering optimizations to deliver fast, responsive experiences Contribute to the shared UI component library and help maintain consistency across the design system Participate in code reviews and architectural discussions, sharing best practices and continuously raising the bar for frontend quality Requirements (Must-Haves) Strong proficiency in HTML, CSS, JavaScript (ES2015+), and TypeScript Extensive hands-on experience building applications with React Experience using Emotion or other CSS-in-JS solutions Solid understanding of state management patterns (Redux, React Query, or similar) Proficiency with modern React patterns, including hooks, context, and functional components Strong understanding of programming principles and design patterns, such as Clean Architecture and Single Responsibility Principle Familiarity with modern web protocols and security best practices Proven ability to analyze, debug, and solve complex technical issues Passion for clean code, performance optimization, and frontend best practices Experience working in Agile/Scrum environments, using Git and Git flow for collaboration Preferred Qualifications (Nice to Have) Fluent English communication skills, with the ability to clearly discuss APIs, implementation changes, and technical trade-offs with global teams Experience with AI-assisted development workflows, including spec-driven development using AI tools Hands-on experience building and maintaining shared libraries or design systems Proven frontend performance optimization experience, including perceived performance improvements (e.g., skeleton screens, optimistic updates) Experience building and publishing npm packages, with knowledge of tree-shaking, bundle optimization, and local development tools such as yalc Background in identity management, authentication, or security-related domains Experience with WebRTC, MQTT, or other real-time communication technologies Experience with form handling libraries and complex validation patterns Familiarity with testing frameworks for frontend applications Exposure to Node.js and full-stack development concepts Strong ability to ramp up quickly, ask the right questions, take ownership, and thrive when solving complex, ambiguous problems", "summaryDescription" : "Frontend Developer (UniFi Identity) at Ubiquiti. Skills: React, TypeScript, Frontend development, UI/UX. Develop and maintain React components. Build and evolve Organization Manager", "postedDate" : "2026-06-14T03:39:30.595", "createdAt" : "2026-06-14T03:39:30.595", "lastUpdated" : "2026-06-15T09:56:51.849", "ingestTimestamp" : "2026-06-14T03:39:30.595", "mongoId" : "6a2c7dc574d8ee00a0950bd6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "State management", "Programming principles", "Design patterns", "Security best practices", "Code splitting", "Lazy loading", "Rendering optimizations", "Tree-shaking", "Bundle optimization", "Local development", "Form handling", "Complex validation", "React", "TypeScript", "Frontend development", "UI/UX", "Clean code", "Performance optimization", "Frontend best practices", "System design", "API discussion", "Implementation changes discussion", "Technical trade-offs discussion", "Agile", "Scrum", "UniFi Portal ecosystem", "Identity management", "Authentication", "Security-related domains", "Emotion", "Redux", "React Query", "Git", "Git flow", "Yalc" ], "skillCount" : 35, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 356.29376, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "69d769692beec4dd3dc8ebb0", "title" : "Risk Management Specialist", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Risk Management Specialist in Austin, TX, adjusted for government industry and full-time employment." }, "location" : "826891", "locations" : [ "826891", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "timestamp" : "2026-06-16T01:05:33.125", "fingerprint" : "2b92c937796b1bfe6b2a279f7cb1b82da3a24a18f4a719ab73fc5e0d438a85dc", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=34538", "externalId" : "34538", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Risk management", "Information security", "Loss control", "Workers' compensation", "Safety programs", "Compliance reviews", "Risk assessments", "Program management" ], "hardSkillsList" : [ "Risk management", "Information security", "Loss control", "Workers' compensation", "Safety programs", "Compliance reviews", "Risk assessments", "Program management" ], "hardSkills" : [ { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Information security", "level" : "intermediate" }, { "name" : "Loss control", "level" : "intermediate" }, { "name" : "Workers' compensation", "level" : "intermediate" }, { "name" : "Safety programs", "level" : "intermediate" }, { "name" : "Compliance reviews", "level" : "intermediate" }, { "name" : "Risk assessments", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" } ], "majorSkills" : "Risk management, Compliance, Insurance", "majorSkillsList" : [ "Risk management", "Compliance", "Insurance" ], "coreResponsibilities" : "Implement agency risk management programs, Conduct risk management, Collaborate in planning initiatives, Develop department statewide initiatives, Implement department statewide initiatives, Conduct compliance reviews, Assist with risk assessments program, Develop risk management program policies, Implement risk management program policies, Review risk management program policies, Assist with department incident reports, Review risk programs for compliance, Conduct on-site inspections, Identify hazards, Identify risk exposures", "domainKnowledge" : "Risk management; Insurance", "domainList" : [ "risk-management", "insurance" ], "domainSpecificKnowledge" : [ "Risk management", "Insurance" ], "problemSolvingSkills" : "Gather facts; Correlate facts; Analyze facts; Devise solutions", "specialRequirements" : "Up to 25% travel", "qualificationsBasic" : "Two years of full-time experience in planning or operation of risk management, information security, loss control, and/or the workers' compensation and safety programs", "qualificationsPreferred" : "State agency experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St., Austin, Texas in the Risk and Security Management department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: You will be a highly motivated professional ready to join the Risk & Security Management Department. You are a self-starting, collaborative problem solver with strong task management and organizational skills who understands the importance of teamwork. WHAT YOU WILL DO: The Risk Management Specialist II performs moderately complex (journey-level) risk management work. Work involves implementing agency risk management programs and conducting risk management. Works under general supervision, with limited latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Collaborate in the planning, developing, and implementing department statewide initiatives. -Conducts compliance reviews for mandatory bulletin boards. -Assists with risk assessments program. -Develop, implement, and review risk management program policies and procedures. -Assist with department incident reports for assessment and risk mitigation. -Review risk programs for compliance with applicable state laws and agency policies. -Conduct on-site inspections of agency facilities to identify hazards and risk exposures. -Perform other duties as assigned. YOU QUALIFY WITH: -Two years of full-time experience in planning or operation of risk management, information security, loss control, and/or the workers' compensation and safety programs. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: -Working knowledge of statutes, rules/regulations, standards, guidelines, and best practices involving risk management, compliance and Insurance. -Ability to gather, correlate, and analyze facts, to devise solutions to problems. -Proficiency in developing, evaluating, and interpreting policies and procedures. -Knowledge of program management processes and techniques. -State agency experience. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive salary: $4,833.34/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 25% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Safety.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Risk Management Specialist at Texas Workforce Commission. Skills: Risk management, Compliance, Insurance. Implement agency risk management programs. Conduct risk management", "createdAt" : "2026-06-14T21:16:29.932", "lastUpdated" : "2026-06-16T01:05:33.125", "ingestTimestamp" : "2026-06-14T21:16:29.932", "mongoId" : "69d769692beec4dd3dc8ebb0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Risk management", "Information security", "Loss control", "Workers' compensation", "Safety programs", "Compliance reviews", "Risk assessments", "Program management", "Compliance", "Insurance" ], "skillCount" : 10, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 354.4073, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa595", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 140000.0, "max" : 220000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Brazil, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Brazil", "locations" : [ "Brazil" ], "timestamp" : "2026-06-16T12:06:16.014", "fingerprint" : "6d1789ee9dd0cb45459fe523addf08bb8842a6ef04d5e9c5c7c0a1198e7f30f0", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/38533abc-88e2-4111-81bf-858d0e92d4f3/apply", "externalId" : "38533abc-88e2-4111-81bf-858d0e92d4f3", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Brazil", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Cross-functional communication", "Analytical mindset" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Track key metrics", "Capture tacit knowledge", "Capture undocumented knowledge" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define templates", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates are reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate knowledge flow", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Manage competing priorities", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:52:32.944", "createdAt" : "2026-06-15T10:52:32.944", "lastUpdated" : "2026-06-16T12:06:16.014", "ingestTimestamp" : "2026-06-16T03:23:57.395", "mongoId" : "6a30511af292fd229cefa595", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define templates", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Track key metrics", "Capture tacit knowledge", "Capture undocumented knowledge", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Cross-functional communication", "Analytical mindset", "Trust and Safety", "Platform integrity" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 349.3347, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c799f74d8ee00a09420ad", "title" : "Inventory Management Specialist", "company" : "Wedgewood Pharmacy", "salary" : { "min" : 24.0, "max" : 26.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Jose, CA", "locations" : [ "San Jose", "CA" ], "timestamp" : "2026-06-16T00:40:19.966", "fingerprint" : "06d6fe0bda5494d083d6d31c5303ef1501d055f1fe79a679e152140154da045c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/wedgewoodpharmacy/jobs/4275805009", "externalId" : "4275805009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Jose", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.3361663,-121.8905910" } ], "locationText" : "San Jose, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Diploma or equivalent", "experienceMinYears" : 1, "professionalSkills" : [ "Inventory management", "Process improvement" ], "hardSkillsList" : [ "Inventory control", "Cycle counting", "Stock rotation", "Receiving procedures", "Shipping procedures", "Data entry" ], "hardSkills" : [ { "name" : "Inventory control", "level" : "intermediate" }, { "name" : "Cycle counting", "level" : "intermediate" }, { "name" : "Stock rotation", "level" : "intermediate" }, { "name" : "Receiving procedures", "level" : "intermediate" }, { "name" : "Shipping procedures", "level" : "intermediate" }, { "name" : "Data entry", "level" : "intermediate" } ], "majorSkills" : "Inventory management, Process improvement", "majorSkillsList" : [ "Inventory management", "Process improvement" ], "coreResponsibilities" : "Receive, unpack, and verify incoming inventory, Stock shelves and maintain inventory levels, Conduct regular cycle counts and physical inventories, Identify and report discrepancies or damages, Process outgoing shipments accurately, Maintain a clean and organized stockroom, Assist with inventory-related data entry and record-keeping, Follow all safety and security procedures", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Pharmaceutical inventory", "domainList" : [ "pharmaceutical-inventory" ], "domainSpecificKnowledge" : [ "Pharmaceutical inventory" ], "toolProficiency" : [ "Inventory management software" ], "problemSolvingSkills" : "Identify discrepancies", "qualificationsBasic" : "1+ year of experience in inventory management, High School Diploma or equivalent", "qualificationsPreferred" : "Associate's degree or higher, Experience with inventory management software, Experience with pharmaceutical inventory", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health. Job Summary: This role is responsible for maintaining adequate inventory levels, stocking the production supply rooms, processing incoming raw materials, managing materials in the ERP system, and completing annual physical inventories. Moreover, the role is responsible for promoting our mission to improve patient outcomes through high-quality outsourced pharmaceuticals. Shift: Monday - Friday 7:00 AM - 3:30 PM Essential Functions: Responsible for incoming materials processing and inventory management. Devises policies and procedures in the area of inventory control. Performs light-to-medium material-handling functions within the department, moving product and components as required. Manages cycle counting of physical materials and ensures accuracy of stock levels. Maintains material data in the ERP system and manages receipt of inventory through software transactions. Reconciles potential inventory losses, investigates shortages and discrepancies, and performs KPI indicator assessments. Processes rejected materials and records information, as needed. Responsible for stock issuance and returns for production activities. Notifies the Quality Department when cGMP shipments arrive. Leads the efforts to sanitize materials in the controlled area. Works in other functions within the department, as needed. Works well collaboratively with others Builds positive working relationships across teams Demonstrates flexibility in handling changing priorities Required Skills & Abilities: APICs / CPIM certification is strongly desired. Knowledge of cGMP guidelines/standards required. Demonstrated written and oral communication skills. Ability to manage time and adhere to time frames. Detail and accuracy-oriented. Computer abilities, including data management and shipping software. Excellent organizational skills. Knowledge of processing materials in an ERP system. DOT HazMat training desired. Able to lift up to 50 lbs. and stand for extended periods when required. Ability to operate materials handling equipment, including pallet jacks and forklifts, preferred Physical Requirements (if applicable): Able to lift up to 49 lbs. and stand for extended periods when required. Ability to operate materials handling equipment, including pallet jacks and forklifts, preferred Required Credentials: 1+ years’ experience in a pharmaceutical environment High School Diploma or equivalent. Bachelor’s degree (a plus) Pay Range $24—$26 USD Why We Do What We Do At Wedgewood Pharmacy, your work has purpose. Every prescription you help prepare, support, or deliver contributes to improving the health and well-being of animals. We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued. Our Commitment to Inclusion Wedgewood Pharmacy is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.", "summaryDescription" : "Inventory Management Specialist at Wedgewood Pharmacy. Skills: Inventory management, Process improvement. Receive, unpack, and verify incoming inventory. Stock shelves and maintain inventory levels", "postedDate" : "2026-06-14T20:05:54.232", "createdAt" : "2026-06-14T20:05:54.232", "lastUpdated" : "2026-06-16T00:40:19.966", "ingestTimestamp" : "2026-06-14T20:05:54.232", "mongoId" : "6a2c799f74d8ee00a09420ad", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 26, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Inventory control", "Cycle counting", "Stock rotation", "Receiving procedures", "Shipping procedures", "Data entry", "Inventory management", "Process improvement", "Pharmaceutical inventory", "Inventory management software" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 349.32877, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a1", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Germany, adjusted for mid-seniority and the technology industry." }, "location" : "Germany", "locations" : [ "Germany" ], "timestamp" : "2026-06-16T11:57:37.668", "fingerprint" : "80f32d27af5c7e8523314bedc559cf4ffd908c7f3a64cc722532dcbfe43b7f76", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/85442dc0-ff7e-40fc-8b91-a7e3e9580784/apply", "externalId" : "85442dc0-ff7e-40fc-8b91-a7e3e9580784", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Germany", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge ecosystem audit", "Knowledge base maintenance", "Content review", "Lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge ecosystem audit", "level" : "intermediate" }, { "name" : "Knowledge base maintenance", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates are reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain health of knowledge base, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Identify gaps; Identify inconsistencies; Identify errors", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:51:03.221", "createdAt" : "2026-06-15T10:51:03.221", "lastUpdated" : "2026-06-16T11:57:37.668", "ingestTimestamp" : "2026-06-16T03:21:57.389", "mongoId" : "6a30511af292fd229cefa5a1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem audit", "Knowledge base maintenance", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 349.2852, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a2", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Italy, adjusted for mid-seniority and the technology industry." }, "location" : "Italy", "locations" : [ "Italy" ], "timestamp" : "2026-06-16T10:56:04.894", "fingerprint" : "96a9ef01ff51cf762122c7cd27af8039c8fecffdae4537f8bbba44073a95a775", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/8b0d1df8-3e4e-4e88-9f55-040ea49ad822/apply", "externalId" : "8b0d1df8-3e4e-4e88-9f55-040ea49ad822", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Italy", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Italy", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge ecosystem auditing", "Information architecture design", "Documentation standards definition", "Content quality criteria", "Knowledge dependencies tracking", "Tacit knowledge capture", "Feedback loop development", "Content review", "Lifecycle management", "Knowledge translation", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge ecosystem auditing", "level" : "intermediate" }, { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation standards definition", "level" : "intermediate" }, { "name" : "Content quality criteria", "level" : "intermediate" }, { "name" : "Knowledge dependencies tracking", "level" : "intermediate" }, { "name" : "Tacit knowledge capture", "level" : "intermediate" }, { "name" : "Feedback loop development", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge translation", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:47:38.869", "createdAt" : "2026-06-15T10:47:38.869", "lastUpdated" : "2026-06-16T10:56:04.894", "ingestTimestamp" : "2026-06-16T03:21:47.726", "mongoId" : "6a30511af292fd229cefa5a2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem auditing", "Information architecture design", "Documentation standards definition", "Content quality criteria", "Knowledge dependencies tracking", "Tacit knowledge capture", "Feedback loop development", "Content review", "Lifecycle management", "Knowledge translation", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle management", "Metrics definition", "Metrics tracking", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 25, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 349.1725, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa58b", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Australia, adjusted for mid-seniority and the technology industry." }, "location" : "Australia", "locations" : [ "Australia" ], "timestamp" : "2026-06-16T14:58:03.358", "fingerprint" : "81453501324530206337f4870579c525b8f72eb8af91809c7723238cd84aaa13", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/102e48e7-86eb-41ef-9241-c029954d07fc/apply", "externalId" : "102e48e7-86eb-41ef-9241-c029954d07fc", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content review", "Lifecycle management" ], "softSkillsList" : [ "Analytical mindset" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical mindset" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Identify gaps; Identify inconsistencies; Identify errors; Analytical mindset", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:42:48.678", "createdAt" : "2026-06-15T10:42:48.678", "lastUpdated" : "2026-06-16T14:58:03.358", "ingestTimestamp" : "2026-06-16T03:21:11.796", "mongoId" : "6a30511af292fd229cefa58b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content review", "Lifecycle management", "Analytical mindset", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 349.01242, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa590", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 2.85E7, "max" : 4.25E7, "currency" : "CLP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Chile, adjusted for mid-seniority, full-time employment in the technology industry." }, "location" : "Chile", "locations" : [ "Chile" ], "timestamp" : "2026-06-16T11:42:26.650", "fingerprint" : "bd5c46cc0aa26a8b4dadfc7805cd99e616c014a58ecc1ecb25bccfe3c87d5c2d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/1caf9e4e-3b40-47d4-b89d-f2e15572af47/apply", "externalId" : "1caf9e4e-3b40-47d4-b89d-f2e15572af47", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Chile", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Chile", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Information architecture", "Knowledge governance" ], "hardSkills" : [ { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Knowledge governance", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods capture tacit knowledge, Develop methods capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Manage competing priorities", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience knowledge management, 3–5 years experience content strategy, 3–5 years experience program management, Audit, restructure, improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience Trust and Safety, Experience content moderation, Experience platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:36:28.030", "createdAt" : "2026-06-15T10:36:28.030", "lastUpdated" : "2026-06-16T11:42:26.650", "ingestTimestamp" : "2026-06-16T03:23:34.487", "mongoId" : "6a30511af292fd229cefa590", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Information architecture", "Knowledge governance", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Platform integrity" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.8025, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa591", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the US technology industry, adjusted for mid-seniority and remote work." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T10:58:59.531", "fingerprint" : "22b2268d93a07dbebde3666b6a5cbce6bf4d3580ec6f122fcabcb46aacad3b24", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/1d3b1635-3432-4aae-814b-6c5a7240d0ed/apply", "externalId" : "1d3b1635-3432-4aae-814b-6c5a7240d0ed", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Operational metrics" ], "hardSkillsList" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness" ], "softSkillsList" : [ "Cross-functional communication" ], "hardSkills" : [ { "name" : "Audit knowledge ecosystem", "level" : "intermediate" }, { "name" : "Map knowledge ecosystem", "level" : "intermediate" }, { "name" : "Define documentation standards", "level" : "intermediate" }, { "name" : "Define versioning rules", "level" : "intermediate" }, { "name" : "Define lifecycle policies", "level" : "intermediate" }, { "name" : "Define quality criteria", "level" : "intermediate" }, { "name" : "Capture tacit knowledge", "level" : "intermediate" }, { "name" : "Capture undocumented knowledge", "level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Content freshness", "level" : "intermediate" }, { "name" : "Search effectiveness", "level" : "intermediate" }, { "name" : "Coverage gaps", "level" : "intermediate" }, { "name" : "Onboarding effectiveness", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Cross-functional communication" } ], "majorSkills" : "Knowledge management, Information architecture, Content strategy, Process management", "majorSkillsList" : [ "Knowledge management", "Information architecture", "Content strategy", "Process management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with leaders, Ensure knowledge translated, Define key metrics, Track key metrics, Act as coordination point, Manage knowledge flow", "teamCollaboration" : "Cross-functional teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years experience, Audit, restructure, improve knowledge systems, Work with ambiguity, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Information architecture, Content strategy, Process management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:55:12.132", "createdAt" : "2026-06-15T10:55:12.132", "lastUpdated" : "2026-06-16T10:58:59.531", "ingestTimestamp" : "2026-06-16T03:20:55.749", "mongoId" : "6a30511af292fd229cefa591", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Audit knowledge ecosystem", "Map knowledge ecosystem", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Capture tacit knowledge", "Capture undocumented knowledge", "Track key metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness", "Cross-functional communication", "Knowledge management", "Information architecture", "Content strategy", "Process management", "Program management", "Documentation standards", "Content lifecycle frameworks", "Operational metrics", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.729, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa59e", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Canada, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Canada", "locations" : [ "Canada" ], "timestamp" : "2026-06-16T11:20:03.138", "fingerprint" : "3bdfce6e49fb74eb27a5cd177bf58a4d55cee791b7cf6607a362d033bab1835b", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/6ee2ccb6-b078-4be3-b467-439bd8676ad2/apply", "externalId" : "6ee2ccb6-b078-4be3-b467-439bd8676ad2", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed teams; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity; Policy documentation; Compliance documentation; Operations documentation", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity", "policy-documentation", "compliance-documentation", "operations-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gap metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management, 3–5 years content strategy, 3–5 years program management, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:53:12.988", "createdAt" : "2026-06-15T10:53:12.988", "lastUpdated" : "2026-06-16T11:20:03.138", "ingestTimestamp" : "2026-06-16T03:24:55.121", "mongoId" : "6a30511af292fd229cefa59e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operations documentation" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.66342, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a0", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 1.15E7, "max" : 1.75E7, "currency" : "ARS", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Argentina, adjusted for mid-seniority and the technology industry." }, "location" : "Argentina", "locations" : [ "Argentina" ], "timestamp" : "2026-06-16T11:28:49.070", "fingerprint" : "6573c565a210871a8dc132fc98b7b352221d23db18c9389b1b5a79ecce6759f2", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/7d35cef7-556a-48cf-9050-d14becf0227f/apply", "externalId" : "7d35cef7-556a-48cf-9050-d14becf0227f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Argentina", "continent" : "sa", "workMode" : "onsite" } ], "locationText" : "Argentina", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content review", "Lifecycle management", "Knowledge translation", "Key metrics definition", "Key metrics tracking", "Knowledge flow coordination", "Analytical mindset" ], "hardSkills" : [ { "name" : "Knowledge management", "level" : "intermediate" }, { "name" : "Content strategy", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge dependencies", "level" : "intermediate" }, { "name" : "Tacit knowledge capture", "level" : "intermediate" }, { "name" : "Undocumented knowledge capture", "level" : "intermediate" }, { "name" : "Feedback loops", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge translation", "level" : "intermediate" }, { "name" : "Key metrics definition", "level" : "intermediate" }, { "name" : "Key metrics tracking", "level" : "intermediate" }, { "name" : "Knowledge flow coordination", "level" : "intermediate" }, { "name" : "Analytical mindset", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translation into practice, Define key metrics, Track key metrics, Act as central coordination point", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities, Fast learner, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:31:30.510", "createdAt" : "2026-06-15T10:31:30.510", "lastUpdated" : "2026-06-16T11:28:49.070", "ingestTimestamp" : "2026-06-16T03:24:53.621", "mongoId" : "6a30511af292fd229cefa5a0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content review", "Lifecycle management", "Knowledge translation", "Key metrics definition", "Key metrics tracking", "Knowledge flow coordination", "Analytical mindset", "Trust and Safety", "Content moderation", "Platform integrity" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.63843, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5ab", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the UK technology industry, adjusted for mid-seniority and remote work." }, "location" : "UK", "locations" : [ "UK" ], "timestamp" : "2026-06-16T12:24:50.058", "fingerprint" : "1efccfa2b0b26e005d2b6554b7633efa12007c71d390b949997e297d06a2b59f", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/b08772d1-3bc0-4350-8265-cb0b965d0d69/apply", "externalId" : "b08772d1-3bc0-4350-8265-cb0b965d0d69", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Build feedback loops, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Influence senior stakeholders; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning; Development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently in a distributed, global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:51:59.877", "createdAt" : "2026-06-15T10:51:59.877", "lastUpdated" : "2026-06-16T12:24:50.058", "ingestTimestamp" : "2026-06-16T03:23:22.894", "mongoId" : "6a30511af292fd229cefa5ab", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Platform integrity" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.62317, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa597", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 7.5E7, "max" : 1.1E8, "currency" : "COP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Colombia, adjusted for mid-seniority and the technology industry." }, "location" : "Colombia", "locations" : [ "Colombia" ], "timestamp" : "2026-06-16T12:54:48.808", "fingerprint" : "a2ad83e457aa924cd269e739ef172ea88bf8ecb50ceee9436d22b88bb95736eb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/46ec3144-5a32-493d-b08d-268dd7d1b5c3/apply", "externalId" : "46ec3144-5a32-493d-b08d-268dd7d1b5c3", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Colombia", "continent" : "sa", "workMode" : "onsite" } ], "locationText" : "Colombia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Knowledge management", "Information architecture", "Documentation standards", "Content lifecycle management", "Knowledge capture", "Metrics definition", "Content freshness tracking", "Search effectiveness tracking", "Onboarding effectiveness tracking" ], "hardSkills" : [ { "name" : "Knowledge management", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Content freshness tracking", "level" : "intermediate" }, { "name" : "Search effectiveness tracking", "level" : "intermediate" }, { "name" : "Onboarding effectiveness tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates are reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops with QA teams, Build feedback loops with operational teams, Identify knowledge gaps affecting frontline execution, Identify recurring errors affecting frontline execution, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated into practice, Define key metrics, Track key metrics, Act as central coordination point for knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Central coordination point for knowledge flow; Distributed Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation templates; Versioning rules; Lifecycle policies; Quality criteria", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently, Distributed global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:31:01.646", "createdAt" : "2026-06-15T10:31:01.646", "lastUpdated" : "2026-06-16T12:54:48.808", "ingestTimestamp" : "2026-06-16T03:24:33.743", "mongoId" : "6a30511af292fd229cefa597", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Information architecture", "Documentation standards", "Content lifecycle management", "Knowledge capture", "Metrics definition", "Content freshness tracking", "Search effectiveness tracking", "Onboarding effectiveness tracking", "Content strategy", "Program management", "Trust and Safety", "Platform integrity" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.62253, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b7", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Spain, adjusted for mid-seniority and the technology industry." }, "location" : "Spain", "locations" : [ "Spain" ], "timestamp" : "2026-06-16T12:36:24.423", "fingerprint" : "0517612901a968bb4c350d0cd3474d3b8509c2376005691c3914f68a36da7e39", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/fa4e7160-9f68-4f36-85b8-664c90d3b54b/apply", "externalId" : "fa4e7160-9f68-4f36-85b8-664c90d3b54b", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Spain", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Spain", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Operational metrics" ], "hardSkillsList" : [ "Knowledge ecosystem mapping", "Information architecture design", "Documentation governance", "Knowledge capture methods", "Content review", "Lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge ecosystem mapping", "level" : "intermediate" }, { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation governance", "level" : "intermediate" }, { "name" : "Knowledge capture methods", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Translate knowledge into practice, Define key metrics, Track key metrics, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; 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Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:51:30.743", "createdAt" : "2026-06-15T10:51:30.743", "lastUpdated" : "2026-06-16T12:36:24.423", "ingestTimestamp" : "2026-06-16T03:22:19.696", "mongoId" : "6a30511af292fd229cefa5b7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem mapping", "Information architecture design", "Documentation governance", "Knowledge capture methods", "Content review", "Lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle frameworks", "Operational metrics", "Trust and Safety", "Platform integrity" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.60712, "daysOld" : 1, "hasLocation" : true, "hasGeo" : 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"experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination" ], "hardSkillsList" : [ "Audit documentation", "Map knowledge ecosystem", "Design information architecture", "Define documentation standards", "Define versioning rules", "Define lifecycle policies", "Define quality criteria", "Oversee knowledge dependencies", "Develop structured methods", "Build feedback loops", "Maintain knowledge base", "Partner with leaders", "Define key 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"level" : "intermediate" }, { "name" : "Track key metrics", "level" : "intermediate" }, { "name" : "Coordinate knowledge flow", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Cross-functional communication" }, { "name" : "Analytical mindset" } ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture knowledge, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Coordinate with Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit knowledge ecosystem. 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"Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 42, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.59006, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa598", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "CHF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Switzerland, adjusted for mid-seniority and the technology industry." }, "location" : "Switzerland", "locations" : [ "Switzerland" ], "timestamp" : "2026-06-16T11:58:03.212", "fingerprint" : "8044c68dad2138c25190390c3ed884abd1d97582d99ab33e2bbe5c2f5628530c", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/4cd4f2da-6866-43be-86d9-ea6bf072a818/apply", "externalId" : "4cd4f2da-6866-43be-86d9-ea6bf072a818", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Switzerland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Switzerland", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Content freshness metrics", "Search effectiveness metrics", "Coverage gap metrics", "Onboarding effectiveness metrics" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Content freshness metrics", "level" : "intermediate" }, { "name" : "Search effectiveness metrics", "level" : "intermediate" }, { "name" : "Coverage gap metrics", "level" : "intermediate" }, { "name" : "Onboarding effectiveness metrics", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner 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"rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:50:06.937", "createdAt" : "2026-06-15T10:50:06.937", "lastUpdated" : "2026-06-16T11:58:03.212", "ingestTimestamp" : "2026-06-16T03:23:13.693", "mongoId" : "6a30511af292fd229cefa598", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Content freshness metrics", "Search effectiveness metrics", "Coverage gap metrics", "Onboarding effectiveness metrics", "Knowledge management", "Content strategy", "Program management", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.56097, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b4", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the Technology industry in Portugal, adjusted for mid-seniority and onsite work mode." }, "location" : "Portugal", "locations" : [ "Portugal" ], "timestamp" : "2026-06-16T13:25:03.631", "fingerprint" : "378e4d4cf6e5cf669a1fa28cda03c7515a250274f0c871c4bee32fc2dceee7c7", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/f00252fa-6512-4c7b-b196-e39ebaa3bceb/apply", "externalId" : "f00252fa-6512-4c7b-b196-e39ebaa3bceb", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Portugal", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Portugal", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge governance", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge metrics", "Content freshness", "Search effectiveness", "Coverage gaps", "Onboarding effectiveness" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge governance", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge metrics", "level" : "intermediate" }, { "name" : "Content freshness", "level" : "intermediate" }, { "name" : "Search effectiveness", "level" : "intermediate" }, { "name" : "Coverage gaps", "level" : "intermediate" }, { "name" : "Onboarding effectiveness", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Identify knowledge gaps, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Translate knowledge into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. 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Global teams; Distributed teams; Trust and Safety teams; QA teams; Operational teams; Training leaders; Operational leaders", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify gaps; Identify inconsistencies; Identify errors", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:46:01.197", "createdAt" : "2026-06-15T10:46:01.197", "lastUpdated" : "2026-06-16T10:58:59.531", "ingestTimestamp" : "2026-06-16T03:21:55.996", "mongoId" : "6a30511af292fd229cefa5a9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Content lifecycle management", "Metrics definition", "Content governance", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.42572, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b1", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in South Africa, adjusted for mid-seniority and the technology industry." }, "location" : "South Africa", "locations" : [ "South Africa" ], "timestamp" : "2026-06-16T11:29:14.495", "fingerprint" : "4a97df4d3dab8a411ed4a8e196b1f3783150dc32e1c0effdf98fa052f6ffbadb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/e9094081-a2af-4755-b630-d319efd8c918/apply", "externalId" : "e9094081-a2af-4755-b630-d319efd8c918", "industryFunction" : { }, "structuredLocations" : [ { "country" : "South Africa", "continent" : "af", "workMode" : "remote" } ], "locationText" : "South Africa", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Translate knowledge into practice, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; 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Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:43:32.628", "createdAt" : "2026-06-15T10:43:32.628", "lastUpdated" : "2026-06-16T11:29:14.495", "ingestTimestamp" : "2026-06-16T03:24:41.047", "mongoId" : "6a30511af292fd229cefa5b1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Content moderation", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.34393, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a4", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 1000000.0, "max" : 1600000.0, "currency" : "TRY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist in the Technology industry in Turkey, adjusted for mid-seniority and remote work." }, "location" : "Turkey", "locations" : [ "Turkey" ], "timestamp" : "2026-06-16T11:18:07.201", "fingerprint" : "e867abcdc8c49aa17c973a51dd81d2b9dd98ad7b03fe5bfba3ad225c6444ebb6", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/9b494053-cc05-4541-bc04-31b9da7a1f42/apply", "externalId" : "9b494053-cc05-4541-bc04-31b9da7a1f42", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Turkey", "continent" : "as", "workMode" : "remote" } ], "locationText" : "Turkey", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting frontline, Identify recurring errors affecting frontline, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; 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Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:41:03.109", "createdAt" : "2026-06-15T10:41:03.109", "lastUpdated" : "2026-06-16T11:18:07.201", "ingestTimestamp" : "2026-06-16T03:23:55.441", "mongoId" : "6a30511af292fd229cefa5a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Content auditing", "Content review", "Lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Trust and Safety", "Platform integrity" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.26163, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30511af292fd229cefa5af", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 220000.0, "max" : 325000.0, "currency" : "AED", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in the Technology industry in the United Arab Emirates, adjusted for mid-seniority and remote work." }, "location" : "United Arab Emirates", "locations" : [ "United Arab Emirates" ], "timestamp" : "2026-06-16T14:43:05.614", "fingerprint" : "9af3ce15c8e0b63fc16e202436e30e881b4ead6b967747a2a7ddf0520c634b00", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/dbc83507-e8d2-450c-b3f6-9f243b846a94/apply", "externalId" : "dbc83507-e8d2-450c-b3f6-9f243b846a94", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Arab Emirates", "continent" : "as", "workMode" : "remote" } ], "locationText" : "United Arab Emirates", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Key metrics definition", "Key metrics tracking", "Knowledge flow coordination" ], "hardSkillsList" : [ "Knowledge mapping", "Content governance", "Knowledge audits", "Content lifecycle management", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Content governance", "level" : "intermediate" }, { "name" : "Knowledge audits", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translation into practice, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation templates; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:40:26.542", "createdAt" : "2026-06-15T10:40:26.542", "lastUpdated" : "2026-06-16T14:43:05.614", "ingestTimestamp" : "2026-06-16T03:22:23.132", "mongoId" : "6a30511af292fd229cefa5af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Content governance", "Knowledge audits", "Content lifecycle management", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Key metrics definition", "Key metrics tracking", "Knowledge flow coordination", "Trust and Safety", "Platform integrity" ], "skillCount" : 24, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.24152, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa596", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 90000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Belgium, adjusted for the technology industry and mid-seniority level." }, "location" : "Belgium", "locations" : [ "Belgium" ], "timestamp" : "2026-06-16T12:43:37.259", "fingerprint" : "ad974003f32953415ebe9e151bb4360b3ccdb65543d4c2223a5e2cbb46f53e0c", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/3a44dac2-ce49-479f-84ca-2a1fee5c0975/apply", "externalId" : "3a44dac2-ce49-479f-84ca-2a1fee5c0975", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Belgium", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Belgium", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Quality criteria", "Knowledge capture", "Content lifecycle" ], "hardSkillsList" : [ "Knowledge mapping", "Information governance", "Content review", "Metric definition", "Metric tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Information governance", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Metric definition", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Build feedback loops, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Define key metrics, Track key metrics, Act as coordination point", "teamCollaboration" : "Cross-functional communication; Influence senior stakeholders; Partner with training leaders; Partner with operational leaders; Work with distributed teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity; Policy documentation; Compliance documentation; Operational documentation", "domainList" : [ "trust-and-safety", "platform-integrity", "policy-documentation", "compliance-documentation", "operational-documentation" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Documentation systems; Content lifecycle frameworks", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify gaps; Identify inconsistencies; Identify outdated documentation; Identify conflicting documentation; Identify knowledge gaps; Identify recurring errors", "specialRequirements" : "Operate independently, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:39:44.821", "createdAt" : "2026-06-15T10:39:44.821", "lastUpdated" : "2026-06-16T12:43:37.259", "ingestTimestamp" : "2026-06-16T03:22:46.922", "mongoId" : "6a30511af292fd229cefa596", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Information governance", "Content review", "Metric definition", "Metric tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Quality criteria", "Knowledge capture", "Content lifecycle", "Trust and Safety", "Platform integrity", "Policy documentation", "Compliance documentation", "Operational documentation" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.21854, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b2", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 550000.0, "max" : 750000.0, "currency" : "SEK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Sweden, adjusted for mid-seniority and the technology industry." }, "location" : "Sweden", "locations" : [ "Sweden" ], "timestamp" : "2026-06-16T14:56:49.104", "fingerprint" : "68ddc05e895eacf9cf82cac991929caab6159ef11b751bfa218fa8e16e9c4dfe", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/ebe54d0b-2f7e-48f8-9c05-74455b66ca80/apply", "externalId" : "ebe54d0b-2f7e-48f8-9c05-74455b66ca80", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Sweden", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Sweden", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination" ], "majorSkills" : "Knowledge management, Content strategy, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting execution, Identify recurring errors affecting execution, Maintain long-term health of knowledge base, Conduct regular audits, Conduct content reviews, Conduct lifecycle management, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point", "teamCollaboration" : "Cross-functional communication; Partner with training leaders; Partner with operational leaders; Central coordination point; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, incomplete information, and evolving priorities, Cross-functional communication skills, Influence senior stakeholders, Design documentation systems, Design governance models, Design content lifecycle frameworks, Analytical mindset, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:38:06.968", "createdAt" : "2026-06-15T10:38:06.968", "lastUpdated" : "2026-06-16T14:56:49.104", "ingestTimestamp" : "2026-06-16T03:22:33.112", "mongoId" : "6a30511af292fd229cefa5b2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness tracking", "Search effectiveness tracking", "Coverage gaps tracking", "Onboarding effectiveness tracking", "Knowledge flow coordination", "Trust and Safety", "Platform integrity" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.1647, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa58f", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Ireland, adjusted for mid-seniority and remote work in the technology industry." }, "location" : "Ireland", "locations" : [ "Ireland" ], "timestamp" : "2026-06-16T12:41:47.071", "fingerprint" : "4b96dd9636283359f3dc257ff0849352b02787de484105596846806480b59b33", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/169ab821-f9e2-487c-8dd8-288c5d8c6066/apply", "externalId" : "169ab821-f9e2-487c-8dd8-288c5d8c6066", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Ireland", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Ireland", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture design", "Documentation standards definition", "Content lifecycle management", "Knowledge capture methods", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation standards definition", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge capture methods", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source updates reflected, Develop methods to capture knowledge, Capture tacit knowledge, Capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage knowledge lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Influence senior stakeholders; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operations documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operations-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence stakeholders", "documentationSkills" : "Documentation standards; Documentation templates; Content strategy", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify inconsistencies; Identify risks; Identify operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Trust and Safety experience, Content moderation experience, Platform integrity experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:49:41.804", "createdAt" : "2026-06-15T10:49:41.804", "lastUpdated" : "2026-06-16T12:41:47.071", "ingestTimestamp" : "2026-06-16T03:22:03.039", "mongoId" : "6a30511af292fd229cefa58f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Information architecture design", "Documentation standards definition", "Content lifecycle management", "Knowledge capture methods", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Policy documentation", "Compliance documentation", "Operations documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.1569, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7dc374d8ee00a0950b39", "title" : "Backend Developer (Golang) (Identity)", "company" : "Ubiquiti", "industry" : "Technology", "salary" : { "min" : 1300000.0, "max" : 1950000.0, "currency" : "TWD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Backend Developer (Golang) in Taiwan, adjusted for the technology industry and company size." }, "location" : "Taiwan", "locations" : [ "Taiwan" ], "timestamp" : "2026-06-15T11:58:14.495", "fingerprint" : "2d7c7e5e00d725b0e51abea731a91dcc77b7291bfbabcf06728db3e6fd28b362", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ubiquiti/jobs/4193275009", "externalId" : "4193275009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Taiwan", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "Taiwan", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Golang, RESTful APIs, RDBMS, PostgreSQL, MySQL, OAuth2, OIDC, SSO, RBAC, Kafka, NATS", "professionalSkills" : [ "Schema design", "Query optimization", "Data modeling", "Session management", "System design" ], "hardSkillsList" : [ "Backend development", "API development", "Database management", "Authentication protocols", "Authorization protocols", "Spec-Driven Development" ], "softSkillsList" : [ "Problem-solving" ], "hardSkills" : [ { "name" : "Backend development", "level" : "intermediate" }, { "name" : "API development", "level" : "intermediate" }, { "name" : "Database management", "level" : "intermediate" }, { "name" : "Authentication protocols", "level" : "intermediate" }, { "name" : "Authorization protocols", "level" : "intermediate" }, { "name" : "Spec-Driven Development", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" } ], "majorSkills" : "Golang, Backend Services, RESTful APIs", "majorSkillsList" : [ "Golang", "Backend Services", "RESTful APIs" ], "coreResponsibilities" : "Design scalable backend services, Develop scalable backend services, Implement secure RESTful APIs, Implement reliable RESTful APIs, Develop backend components, Support Identity Endpoint features, Collaborate with frontend teams, Collaborate with mobile teams, Collaborate with security teams, Collaborate with Cloud teams, Deliver end-to-end functionality, Maintain data models, Evolve data models, Ensure backend systems meet standards, Monitor system performance, Enhance system performance, Monitor system scalability, Enhance system scalability, Monitor system resilience, Enhance system resilience, Participate in design reviews, Participate in code reviews, Participate in technical discussions", "teamCollaboration" : "Frontend teams; Mobile teams; Security teams; Cloud teams", "domainKnowledge" : "UniFi Identity; User management; Administrator management; Authentication; Authorization; Account provisioning; Identity Endpoint; Device trust; Identity data models; Roles data models; Permissions data models; Audit logs; Security; Privacy; Compliance; Identity and Access Management; Directory services; Zero Trust principles; Endpoint security; Public key infrastructure; Certificate-based authentication; Event-driven architecture; Message brokers; Compliance requirements; Auditing requirements; GDPR-friendly design", "domainList" : [ "unifi-identity", "user-management", "administrator-management", "authentication", "authorization", "account-provisioning", "identity-endpoint", "device-trust", "identity-data-models", "roles-data-models", "permissions-data-models", "audit-logs", "security", "privacy", "compliance", "identity-and-access-management", "directory-services", "zero-trust-principles", "endpoint-security", "public-key-infrastructure", "certificate-based-authentication", "event-driven-architecture", "message-brokers", "compliance-requirements", "auditing-requirements", "gdpr-friendly-design" ], "domainSpecificKnowledge" : [ "UniFi Identity", "User management", "Administrator management", "Authentication", "Authorization", "Account provisioning", "Identity Endpoint", "Device trust", "Identity data models", "Roles data models", "Permissions data models", "Audit logs", "Security", "Privacy", "Compliance", "Identity and Access Management", "Directory services", "Zero Trust principles", "Endpoint security", "Public key infrastructure", "Certificate-based authentication", "Event-driven architecture", "Message brokers", "Compliance requirements", "Auditing requirements", "GDPR-friendly design" ], "toolProficiency" : [ "Cursor", "Claude Code", "PostgreSQL", "MySQL", "Kafka", "NATS" ], "communicationSkills" : "Communication skills", "innovationCreativity" : "Innovation-driven environment; Challenging assumptions; Breaking limitations; Elegant solutions; Building what's next; Bold ideas", "problemSolvingSkills" : "Problem-solving skills", "qualificationsBasic" : "3 years backend experience, Golang production experience, Relational databases experience, Schema design, Query optimization, Authentication/authorization protocols, RESTful APIs development, Data modeling, Session management, Secure user data handling, Debugging skills, Problem-solving skills, Communication skills, AI development environments, AI development techniques, Spec-Driven Development", "qualificationsPreferred" : "IAM platforms experience, Directory services familiarity, LDAP, Active Directory, SCIM integrations, Zero Trust principles, Endpoint security practices, PKI understanding, Certificate-based authentication, Event-driven architecture, Message brokers, Kafka, NATS, Compliance requirements, Auditing requirements, GDPR-friendly design, Unix/Linux systems familiarity, System-level debugging, Performance tuning", "rawDescription" : "About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Role Summary As part of the UniFi Identity team, you’ll work in a fast-paced, innovation-driven environment. We believe in challenging assumptions, breaking limitations, and creating elegant solutions to complex problems. We’re not just building products—we’re building what’s next. Ready to bring bold ideas to life? Join us and help redefine how the world connects. Responsibilities (What he/she will do after joining UI) Design and develop scalable backend services that power UniFi Identity’s user and administrator management systems. Implement secure and reliable RESTful APIs for authentication, authorization, account provisioning, and endpoint interaction. Develop backend components supporting the Identity Endpoint features, such as secure login, session management, and device trust. Collaborate with frontend, mobile, security, and Cloud teams to deliver end-to-end functionality. Maintain and evolve data models for identity, roles, permissions, and audit logs using RDBMS. Ensure backend systems meet high standards for security, privacy, and compliance. Monitor and enhance system performance, scalability, and resilience. Participate in design reviews, code reviews, and technical discussions to drive engineering excellence. Requirement (Must-Haves) Minimum of 3 years of experience developing backend systems with Golang in a production environment. Solid experience working with relational databases (RDBMS) such as PostgreSQL or MySQL, including schema design and query optimization. Strong understanding of authentication/authorization protocols (e.g., OAuth2, OIDC, SSO, RBAC). Proficiency in developing and maintaining RESTful APIs. Familiarity with data modeling, session management, and secure user data handling. Bachelor’s degree in Computer Science, Engineering, or a related technical field. Strong debugging, problem-solving, and communication skills. Proficiency in AI development environments (e.g., Cursor, Claude Code) and expertise in AI development techniques, such as Spec-Driven Development, are required. Preferred Qualifications Experience building identity and access management (IAM) platforms or features. Familiarity with directory services such as LDAP, Active Directory, or SCIM-based integrations. Knowledge of Zero Trust principles and endpoint security practices. Understanding of public key infrastructure (PKI) and certificate-based authentication. Experience working with event-driven architecture and message brokers (e.g., Kafka, NATS). Exposure to compliance and auditing requirements (e.g., logging, traceability, GDPR-friendly design). Familiarity with Unix/Linux systems, system-level debugging, and performance tuning.", "summaryDescription" : "Backend Developer (Golang) (Identity) at Ubiquiti. Skills: Golang, Backend Services, RESTful APIs. Design scalable backend services. Develop scalable backend services", "postedDate" : "2026-06-14T04:36:45.143", "createdAt" : "2026-06-14T04:36:45.143", "lastUpdated" : "2026-06-15T11:58:14.495", "ingestTimestamp" : "2026-06-14T04:36:45.143", "mongoId" : "6a2c7dc374d8ee00a0950b39", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Backend development", "API development", "Database management", "Authentication protocols", "Authorization protocols", "Spec-Driven Development", "Problem-solving", "Golang", "Backend Services", "RESTful APIs", "Schema design", "Query optimization", "Data modeling", "Session management", "System design", "UniFi Identity", "User management", "Administrator management", "Authentication", "Authorization", "Account provisioning", "Identity Endpoint", "Device trust", "Identity data models", "Roles data models", "Permissions data models", "Audit logs", "Security", "Privacy", "Compliance", "Identity and Access Management", "Directory services", "Zero Trust principles", "Endpoint security", "Public key infrastructure", "Certificate-based authentication", "Event-driven architecture", "Message brokers", "Compliance requirements", "Auditing requirements", "GDPR-friendly design", "Cursor", "Claude Code", "PostgreSQL", "MySQL", "Kafka", "NATS" ], "skillCount" : 47, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.15656, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30511af292fd229cefa5ae", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 475000.0, "max" : 725000.0, "currency" : "DKK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Denmark, adjusted for mid-seniority, technology industry, and onsite work mode." }, "location" : "Denmark", "locations" : [ "Denmark" ], "timestamp" : "2026-06-16T11:53:03.479", "fingerprint" : "c5794bff14c0fbcb42e8390c093cfe4ce4603c2adf2747ba37756b4145f36c0d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/d64747c0-a5eb-4ec2-a80e-7fbc3bfc0fa3/apply", "externalId" : "d64747c0-a5eb-4ec2-a80e-7fbc3bfc0fa3", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Denmark", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Denmark", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Quality criteria", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge ecosystem audit", "Knowledge ecosystem mapping", "Information architecture design", "Documentation standards definition", "Versioning rules definition", "Lifecycle policies definition", "Quality criteria definition", "Knowledge capture methods", "Feedback loop development", "Content review", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Knowledge ecosystem audit", "level" : "intermediate" }, { "name" : "Knowledge ecosystem mapping", "level" : "intermediate" }, { "name" : "Information architecture design", "level" : "intermediate" }, { "name" : "Documentation standards definition", "level" : "intermediate" }, { "name" : "Versioning rules definition", "level" : "intermediate" }, { "name" : "Lifecycle policies definition", "level" : "intermediate" }, { "name" : "Quality criteria definition", "level" : "intermediate" }, { "name" : "Knowledge capture methods", "level" : "intermediate" }, { "name" : "Feedback loop development", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Build feedback loops, Maintain health of knowledge base, Partner with training leaders, Partner with operational leaders, Define key metrics, Track key metrics, Act as central coordination point", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify inconsistencies; Identify risks; Identify operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Ability to work with ambiguity, Ability to work with incomplete information, Ability to work with evolving priorities, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:35:33.182", "createdAt" : "2026-06-15T10:35:33.182", "lastUpdated" : "2026-06-16T11:53:03.479", "ingestTimestamp" : "2026-06-16T03:23:32.094", "mongoId" : "6a30511af292fd229cefa5ae", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Knowledge ecosystem audit", "Knowledge ecosystem mapping", "Information architecture design", "Documentation standards definition", "Versioning rules definition", "Lifecycle policies definition", "Quality criteria definition", "Knowledge capture methods", "Feedback loop development", "Content review", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Quality criteria", "Lifecycle management", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 24, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.08005, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30511af292fd229cefa5b6", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Bulgaria, adjusted for mid-seniority, technology industry, and remote work." }, "location" : "Bulgaria", "locations" : [ "Bulgaria" ], "timestamp" : "2026-06-16T11:55:09.057", "fingerprint" : "70ba8f4da780feeb4969fe39c4fa486260f461b54cd5a5c4c41a7d536dfebc6d", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/f93e6fea-0022-4e1b-9d0c-6ed463a7d7ea/apply", "externalId" : "f93e6fea-0022-4e1b-9d0c-6ed463a7d7ea", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Content lifecycle", "Metrics definition", "Content governance" ], "hardSkillsList" : [ "Knowledge mapping", "Content auditing", "Content structuring", "Content quality assessment", "Knowledge capture", "Feedback loop development", "Content review", "Content lifecycle management" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Content auditing", "level" : "intermediate" }, { "name" : "Content structuring", "level" : "intermediate" }, { "name" : "Content quality assessment", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Feedback loop development", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Content lifecycle management", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates are reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain knowledge base health, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge is translated into practice, Define key metrics, Track content freshness metrics, Track search effectiveness metrics, Track coverage gap metrics, Track onboarding effectiveness metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Global teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Documentation templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Identify inconsistencies; Identify risks; Identify operational impact", "specialRequirements" : "Operate independently, Distributed environment, Global environment", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:35:07.583", "createdAt" : "2026-06-15T10:35:07.583", "lastUpdated" : "2026-06-16T11:55:09.057", "ingestTimestamp" : "2026-06-16T03:21:25.259", "mongoId" : "6a30511af292fd229cefa5b6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Content auditing", "Content structuring", "Content quality assessment", "Knowledge capture", "Feedback loop development", "Content review", "Content lifecycle management", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation standards", "Content lifecycle", "Metrics definition", "Content governance", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.06595, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa59a", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Luxembourg, Luxembourg, adjusted for mid-seniority and full-time employment in the technology industry." }, "location" : "Luxembourg", "locations" : [ "Luxembourg" ], "timestamp" : "2026-06-16T11:43:26.034", "fingerprint" : "79c50de482d88b8e8132d31daf87748bfa55b6b66646927b97d365f0deb93d57", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/64bfaae3-302a-4b83-b414-688e29330ef2/apply", "externalId" : "64bfaae3-302a-4b83-b414-688e29330ef2", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Luxembourg", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Luxembourg", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness metrics", "Search effectiveness metrics", "Coverage gaps metrics", "Onboarding effectiveness metrics", "Knowledge flow coordination" ], "hardSkills" : [ { "name" : "Knowledge management", "level" : "intermediate" }, { "name" : "Content strategy", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge dependencies", "level" : "intermediate" }, { "name" : "Tacit knowledge capture", "level" : "intermediate" }, { "name" : "Undocumented knowledge capture", "level" : "intermediate" }, { "name" : "Feedback loops", "level" : "intermediate" }, { "name" : "Content reviews", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Knowledge translation", "level" : "intermediate" }, { "name" : "Content freshness metrics", "level" : "intermediate" }, { "name" : "Search effectiveness metrics", "level" : "intermediate" }, { "name" : "Coverage gaps metrics", "level" : "intermediate" }, { "name" : "Onboarding effectiveness metrics", "level" : "intermediate" }, { "name" : "Knowledge flow coordination", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track content freshness, Track search effectiveness, Track coverage gaps, Track onboarding effectiveness, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Content moderation; Platform integrity", "domainList" : [ "trust-and-safety", "content-moderation", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Content moderation", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years experience in knowledge management, 3–5 years experience in content strategy, 3–5 years experience in program management, Audit, restructure, and improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently in a distributed, global environment, Highly organized, Manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:34:11.485", "createdAt" : "2026-06-15T10:34:11.485", "lastUpdated" : "2026-06-16T11:43:26.034", "ingestTimestamp" : "2026-06-16T03:21:03.946", "mongoId" : "6a30511af292fd229cefa59a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge dependencies", "Tacit knowledge capture", "Undocumented knowledge capture", "Feedback loops", "Content reviews", "Lifecycle management", "Knowledge translation", "Content freshness metrics", "Search effectiveness metrics", "Coverage gaps metrics", "Onboarding effectiveness metrics", "Knowledge flow coordination", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Trust and Safety", "Content moderation", "Platform integrity" ], "skillCount" : 26, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.0351, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa59b", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "NOK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in Norway, adjusted for mid-seniority and the technology industry." }, "location" : "Norway", "locations" : [ "Norway" ], "timestamp" : "2026-06-16T13:05:09.079", "fingerprint" : "1f2e0b68914b3b1b3429280b19cec6c368a697b1902201c3e3d08620f736534b", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/64c7b4ea-ce09-4964-a498-0d04c5f0dfdf/apply", "externalId" : "64c7b4ea-ce09-4964-a498-0d04c5f0dfdf", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Norway", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Norway", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management" ], "hardSkillsList" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Develop methods to capture knowledge, Build feedback loops, Maintain knowledge base health, Partner with training leaders, Partner with operational leaders, Define key metrics, Track key metrics, Act as central coordination point", "teamCollaboration" : "Cross-functional communication; Global teams; Distributed teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria", "problemSolvingSkills" : "Analytical mindset", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness; Search effectiveness; Coverage gaps; Onboarding effectiveness", "qualificationsBasic" : "3–5 years knowledge management, 3–5 years content strategy, 3–5 years program management, Audit knowledge systems, Restructure knowledge systems, Improve knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:33:44.997", "createdAt" : "2026-06-15T10:33:44.997", "lastUpdated" : "2026-06-16T13:05:09.079", "ingestTimestamp" : "2026-06-16T03:21:53.095", "mongoId" : "6a30511af292fd229cefa59b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Program management", "Trust and Safety", "Platform integrity" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 348.0205, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5a7", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 43000.0, "max" : 62000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Estonia, adjusted for mid-seniority, technology industry, and remote work." }, "location" : "Estonia", "locations" : [ "Estonia" ], "timestamp" : "2026-06-16T14:19:17.800", "fingerprint" : "1e99184307acf4a6d387be79017d724175907e838be0dd38c0d8c38441759499", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/9d29ebe3-8879-4b45-9cb3-f725c0e63298/apply", "externalId" : "9d29ebe3-8879-4b45-9cb3-f725c0e63298", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Estonia", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Estonia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation systems", "Governance models", "Content lifecycle frameworks" ], "hardSkillsList" : [ "Knowledge mapping", "Knowledge capture", "Knowledge auditing", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Knowledge mapping", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Knowledge auditing", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Information architecture, Program management", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Information architecture", "Program management" ], "coreResponsibilities" : "Audit knowledge ecosystem, Map knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define documentation templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure source material updates reflected, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps from feedback, Identify recurring errors from feedback, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Influence senior stakeholders; Global teams; Distributed teams; Trust and Safety teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Policy documentation; Compliance documentation; Operational documentation; Trust and Safety; Platform integrity", "domainList" : [ "policy-documentation", "compliance-documentation", "operational-documentation", "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Documentation standards; Documentation templates; Versioning rules; Lifecycle policies; Quality criteria", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Ability to operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years knowledge management experience, 3–5 years content strategy experience, 3–5 years program management experience, Audit complex knowledge systems, Restructure complex knowledge systems, Improve complex knowledge systems, Work with ambiguity, Work with incomplete information, Work with evolving priorities, Operate independently, Manage competing priorities", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Information architecture, Program management. Audit knowledge ecosystem. Map knowledge ecosystem", "postedDate" : "2026-06-15T10:31:58.846", "createdAt" : "2026-06-15T10:31:58.846", "lastUpdated" : "2026-06-16T14:19:17.800", "ingestTimestamp" : "2026-06-16T03:22:25.296", "mongoId" : "6a30511af292fd229cefa5a7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Knowledge mapping", "Knowledge capture", "Knowledge auditing", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking", "Knowledge management", "Content strategy", "Information architecture", "Program management", "Documentation systems", "Governance models", "Content lifecycle frameworks", "Policy documentation", "Compliance documentation", "Operational documentation", "Trust and Safety", "Platform integrity" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 347.9621, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa5b5", "title" : "Senior Specialist, Knowledge Management", "industry" : "Support", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Specialist, Knowledge Management in France, adjusted for mid-seniority and the technology industry." }, "location" : "France", "locations" : [ "France" ], "timestamp" : "2026-06-16T14:55:29.313", "fingerprint" : "4103653868f8a7e4360cd83f2c70f37332b4b8e837b154572bb2038d2139c111", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/f6a371cc-336b-4ba4-957d-43d4833a19bd/apply", "externalId" : "f6a371cc-336b-4ba4-957d-43d4833a19bd", "industryFunction" : { }, "structuredLocations" : [ { "country" : "France", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "France", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "professionalSkills" : [ "Content strategy", "Program management", "Information architecture", "Documentation standards", "Quality criteria", "Knowledge capture", "Content lifecycle", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking" ], "hardSkills" : [ { "name" : "Knowledge management", "level" : "intermediate" }, { "name" : "Content strategy", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" }, { "name" : "Information architecture", "level" : "intermediate" }, { "name" : "Documentation standards", "level" : "intermediate" }, { "name" : "Versioning rules", "level" : "intermediate" }, { "name" : "Lifecycle policies", "level" : "intermediate" }, { "name" : "Quality criteria", "level" : "intermediate" }, { "name" : "Knowledge capture", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Lifecycle management", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Metrics tracking", "level" : "intermediate" } ], "majorSkills" : "Knowledge management, Content strategy, Program management, Information architecture", "majorSkillsList" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture" ], "coreResponsibilities" : "Audit existing knowledge ecosystem, Map existing knowledge ecosystem, Identify knowledge gaps, Identify knowledge inconsistencies, Identify outdated documentation, Identify conflicting documentation, Design information architecture, Maintain information architecture, Define documentation standards, Define templates, Define versioning rules, Define lifecycle policies, Define quality criteria, Oversee knowledge dependencies, Ensure updates reflected downstream, Develop methods to capture tacit knowledge, Develop methods to capture undocumented knowledge, Build feedback loops, Identify knowledge gaps affecting execution, Identify recurring errors affecting execution, Maintain health of knowledge base, Conduct regular audits, Conduct content reviews, Manage content lifecycle, Partner with training leaders, Partner with operational leaders, Ensure knowledge translated into practice, Define key metrics, Track key metrics, Act as central coordination point, Coordinate knowledge flow", "teamCollaboration" : "Cross-functional communication; Distributed Trust and Safety teams; Global teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Trust and Safety; Platform integrity", "domainList" : [ "trust-and-safety", "platform-integrity" ], "domainSpecificKnowledge" : [ "Trust and Safety", "Platform integrity" ], "communicationSkills" : "Cross-functional communication; Influence senior stakeholders", "documentationSkills" : "Documentation standards; Templates; Versioning rules; Lifecycle policies; Quality criteria; Documentation systems", "continuousLearning" : "Learning and development; Professional growth", "problemSolvingSkills" : "Analytical mindset; Attention to inconsistencies; Attention to risks; Attention to operational impact", "specialRequirements" : "Operate independently", "outcomesObjectives" : "Content freshness metrics; Search effectiveness metrics; Coverage gaps metrics; Onboarding effectiveness metrics", "qualificationsBasic" : "3–5 years of experience in knowledge management, 3–5 years of experience in content strategy, 3–5 years of experience in program management, Proven ability to audit knowledge systems, Proven ability to restructure knowledge systems, Proven ability to improve knowledge systems, Capability to work with ambiguity, Capability to work with incomplete information, Capability to work with evolving priorities, Excellent cross-functional communication skills, Ability to influence senior stakeholders, Experience designing documentation systems, Experience designing governance models, Experience designing content lifecycle frameworks, Analytical mindset, Ability to operate independently, Highly organized, Ability to manage competing priorities, Fast learner, Proactive mindset, Follow-through on complex initiatives", "qualificationsPreferred" : "Experience in Trust and Safety, Experience in content moderation, Experience in platform integrity environments", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations. Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams. Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets. Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows. Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints. Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution. Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management. Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams. Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness. Act as a central coordination point for knowledge flow across distributed Trust and Safety teams. Requirements: 3–5 years of experience in knowledge management, content strategy, program management, or a related field. Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable. Proven ability to audit, restructure, and improve complex or fragmented knowledge systems. Strong capability to work with ambiguity, incomplete information, and evolving priorities. Excellent cross-functional communication skills with the ability to influence senior stakeholders. Experience designing documentation systems, governance models, and content lifecycle frameworks. Strong analytical mindset with attention to inconsistencies, risks, and operational impact. Ability to operate independently in a distributed, global environment. Highly organized with strong ownership and ability to manage competing priorities. Fast learner with a proactive mindset and strong follow-through on complex initiatives. Benefits: Competitive compensation package Comprehensive healthcare coverage Flexible working arrangements and remote-friendly environment Strong focus on learning, development, and professional growth Mental health and wellness support programs Parental leave and family-friendly policies Financial and operational support for hybrid/remote work setups Opportunity to contribute to meaningful, high-impact safety and integrity work Inclusive and collaborative global culture Volunteer and community engagement opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Specialist, Knowledge Management. Skills: Knowledge management, Content strategy, Program management, Information architecture. Audit existing knowledge ecosystem. Map existing knowledge ecosystem", "postedDate" : "2026-06-15T10:50:33.932", "createdAt" : "2026-06-15T10:50:33.932", "lastUpdated" : "2026-06-16T14:55:29.313", "ingestTimestamp" : "2026-06-16T03:21:40.627", "mongoId" : "6a30511af292fd229cefa5b5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Knowledge management", "Content strategy", "Program management", "Information architecture", "Documentation standards", "Versioning rules", "Lifecycle policies", "Quality criteria", "Knowledge capture", "Content review", "Lifecycle management", "Metrics definition", "Metrics tracking", "Content lifecycle", "Trust and Safety", "Platform integrity" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 347.922, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 141181, "totalPages" : 2824, "hasNext" : true, "hasPrevious" : false } }

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