Keywords Studios
Translation and Localization
SeniorProductionManager
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“Senior Production Manager at Keywords Studios. Skills: Operational delivery, Client engagement, Localization, Quality Assurance. Develop globalize growth strategy. Implement globalize growth strategy”
What You'll Achieve.
Increase profitability; Maintain profitability; Increase operational footprint; Maintain operational footprint; Improve revenue; Improve profitability; Support business expansion; Support market penetration; Move the needle on metrics; Meet timelines; Ensure consistency; Ensure accuracy; Ensure excellence; Enhance efficiency; Enhance quality
Industry & Context.
Problem solving; Analytical skills; Crisis management
What They're Looking For.
Must Have
6-8 years experience, Bachelor's degree or equivalent, Knowledge of Microsoft Office, Knowledge of Google tools, Customer-centric focus, Team management skills, Organizational skills, Delivering standard work processes, Tactical operational expertise, Development of business processes, Detailed project plans, Status reporting mechanisms, Build relationships across all levels, Act proactively, Identify opportunities, Anticipate changes, Escalate correctly, Work under pressure, Work according to tight timelines, Skills in data, Skills in metrics, Managing performance delivery, High degree of cultural sensitivity, Work effectively with multi-cultural teams, Experience in Audio, Experience in Text, Experience in LQA, Experience in FQA
Nice to Have
Experience in a multinational context, Experience in a large global business
What You'll Do.
Develop globalize growth strategy
Implement globalize growth strategy
Leverage KWS project management tools
Manage a book of business
Work with Production Management peers
Work with support functions
Implement plans for accounts
Deliver plans for accounts
Partner with Portfolio Directors
Partner with Senior Production Manager peers
Partner with Globalize Client Engagement team
Develop strategy to increase profitability
Develop strategy to maintain profitability
Develop strategy to increase operational footprint
Develop strategy to maintain operational footprint
Manage a global client footprint
Manage a global programme
Propose actions to improve revenue
Drive actions to improve revenue
Propose actions to improve profitability
Drive actions to improve profitability
Develop Localization strategies
Implement Localization strategies
Develop QA strategies
Implement QA strategies
Align strategies with global goals
Participate in decision-making processes
Provide insights on business expansion
Provide insights on market penetration
Understand performance metrics
Manage complex clients
Manage complex budgets
Forecast for Localization
Plan finances for Localization
Make financial decisions
Allocate resources across projects
Allocate resources across regions
Lead initiatives to improve quality
Lead initiatives to improve effectiveness
Handle complex issues
Perform workflow design
Perform onboarding for services
Perform onboarding for technology
Oversee production of projects
Ensure timelines are met
Ensure standard of consistency
Ensure standard of accuracy
Ensure standard of excellence
Help team members navigate ambiguities
Help team members problem solve
Drive a continuous growth mindset
Plan growth paths for team members
Provide feedback to team members
Provide performance assessments
Create production reports
Share production reports
Cooperate with Client Engagement team
Quote for key projects
Quote for key efforts
Cooperate with Finance
Cooperate with support structures
Share production data
Perform special projects
Drive adoption of new technologies
Drive adoption of new tools
Lead efforts to achieve standardization
Ensure client documentation is up to date
Ensure client documentation is accessible
Attend account meetings
How You'll Work.
Team & Collaboration
Production Management peers; Support functions; Client Engagement team; Implementation team; Multi-cultural teams; Business teams
Communication Scope
Status reporting; Production reports
Process & Methodology
Project management tools, Project plans, Status reporting
Full Job Description
At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services. We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. [www.keywordsstudios.com](https://www.keywordsstudios.com) The Senior Production Manager will be responsible for developing and implementing Globalize growth strategy operational delivery _,_ leveraging the full suite of KWS project management tools. They will report to the Portfolio Director and be responsible for a book of business encompassing either one or multiple strategic accounts, working closely with the different Production Management peers and other support functions to implement and deliver the plans for their account(s). Detailed responsibilities are: * Partner with Portfolio Directors & Senior Production Manager peers & Globalize Client Engagement team to develop strategy & plans to increase/maintain profitability and operational footprint. * Have sole responsibility for managing a global client footprint & programme, proposing and driving actions to improve revenue and/or profitability. * Together with Portfolio Directors and Implementation team develop and implement long-term Localization & QA strategies aligned with the company's global goals. * Participate in high-level decision-making processes and provide insights on how Localization & QA can support business expansion and market penetration. * Deep understanding of performance metrics and how to move t
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