Keywords Studios
Translation and Localization
SeniorProductionManager
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“Senior Production Manager at Keywords Studios. Skills: operational delivery, client engagement, business expansion, market penetration, performance metrics, problem solving, analytical skills, financial planning, resource allocation, quality and effectiveness, complex issues, crises, workflow design, onboarding, timelines, consistency, accuracy, excellence, deliverables, project ambiguities, growth paths, feedback, performance assessments, production reports, production data, forecasts, efficien”
What You'll Achieve.
increase/maintain profitability; increase revenue; improve profitability; improve revenue; business expansion; market penetration; improve quality; improve effectiveness; ensure timelines are met; ensure consistency; ensure accuracy; ensure excellence; enhance efficiency; enhance quality
Industry & Context.
problem solving; analytical skills; complex issues; crises; quality problems; project ambiguities
What They're Looking For.
Must Have
customer-centric focus, Excellent team management, organizational skills, delivering standard work processes, tactical operational expertise, Development of business processes, detailed project plans, status reporting mechanisms, build relationships across all levels, senior leaders and executives, act proactively, identifying opportunities, anticipating changes, escalate correctly, Excellent communication skills, create good relationships, international stakeholders, work under pressure, tight timelines, data, metrics, managing performance delivery, high degree cultural sensitivity, work effectively with multi-cultural teams, 6-8 years experience, Audio, Text, LQA or FQA experience, knowledge of Microsoft Office, Google tools
Nice to Have
experience in a multinational context, in Business Administration, Translation, or related field
What You'll Do.
Develop Globalize growth strategy
Implement Globalize growth strategy
Leverage KWS project management tools
Manage a global client footprint
Propose actions to improve revenue
Drive actions to improve profitability
Develop Localization & QA strategies
Implement Localization & QA strategies
Provide insights on business expansion
Provide insights on market penetration
Manage strategic clients
Manage complex clients
Forecast for Localization & QA
Plan finances for Localization & QA
Make financial decisions
Allocate resources across projects
Allocate resources across regions
Lead initiatives to improve quality
Lead initiatives to improve effectiveness
Handle complex issues
Perform workflow design
Perform onboarding for Localization & QA
Perform onboarding for technology implementations
Oversee production of Localization & QA projects
Ensure timelines are met
Ensure standard of consistency
Ensure standard of accuracy
Ensure standard of excellence
Help team members navigate ambiguities
Help team members problem solve
Drive continuous growth mindset
Plan growth paths for team members
Provide feedback to team members
Provide performance assessments
Create production reports
Share production reports
Cooperate to quote for key projects
Cooperate to quote for efforts
Cooperate to share production data
Cooperate to share forecasts
Perform special projects
Drive adoption of new technologies
Drive adoption of new tools
Lead efforts to achieve standardization
Ensure client documentation is up to date
Ensure client documentation is accessible
Attend account meetings
How You'll Work.
Team & Collaboration
Portfolio Directors; Senior Production Manager peers; Globalize Client Engagement team; different Production Management peers; other support functions; Implementation team; multi-cultural teams; business teams; Client Engagement team; Finance; support structures; HR
Communication Scope
Excellent communication skills; create good relationships; production reports; QBR; MBR
Process & Methodology
project management tools, project plans, programme management, Localization & QA strategies, Localization & QA projects, Project Manager standardization
Full Job Description
At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services. We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. [www.keywordsstudios.com](https://www.keywordsstudios.com) The Senior Production Manager will be responsible for developing and implementing Globalize growth strategy operational delivery _,_ leveraging the full suite of KWS project management tools. They will report to the Portfolio Director and be responsible for a book of business encompassing either one or multiple strategic accounts, working closely with the different Production Management peers and other support functions to implement and deliver the plans for their account(s). Detailed responsibilities are: * Partner with Portfolio Directors & Senior Production Manager peers & Globalize Client Engagement team to develop strategy & plans to increase/maintain profitability and operational footprint. * Have sole responsibility for managing a global client footprint & programme, proposing and driving actions to improve revenue and/or profitability. * Together with Portfolio Directors and Implementation team develop and implement long-term Localization & QA strategies aligned with the company's global goals. * Participate in high-level decision-making processes and provide insights on how Localization & QA can support business expansion and market penetration. * Deep understanding of performance metrics and how to move t
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