{ "count" : 76923, "data" : [ { "id" : "6a2c5de974d8ee00a08df6c0", "title" : "French Customer Care for Online Retail Platform | Work and Live in Greece", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 22000.0, "max" : 30000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for customer care roles in Greece, adjusted for mid-seniority and remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-14T22:20:06.817", "fingerprint" : "973f009a09902d4f03b03c038dfb6523dd33e5152378d55000578f34b836b29f", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/19E32B7209/apply", "externalId" : "19E32B7209", "industryFunction" : { }, "locationPoint" : "50.5039,4.4699", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support, Assist customers with inquiries, Resolve customer issues, Maintain customer interaction records, Collaborate with cross-functional teams, Stay informed about platform updates", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "E-commerce; Online retail", "domainList" : [ "e-commerce", "online-retail" ], "domainSpecificKnowledge" : [ "E-commerce", "Online retail" ], "toolProficiency" : [ "CRM software", "E-commerce platforms" ], "specialRequirements" : "Work flexible hours, Work evenings, Work weekends", "outcomesObjectives" : "Exceed customer expectations", "qualificationsBasic" : "Exceptional fluency in French, B2 in English, Customer service experience, Computer systems proficiency, CRM software proficiency, E-commerce platforms proficiency, Relocate to Greece", "qualificationsPreferred" : "E-commerce or retail sector experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is pleased to offer an exciting opportunity for talented French-speaking Customer Service professionals to join a prestigious and fast-growing online retail & e-commerce platform based in Greece. This role presents a unique chance to advance your career within a dynamic and innovative industry that is shaping the future of online retail. As part of this exceptional offer, we provide a fully paid relocation package to support your seamless transition to Greece, enabling you to focus on your professional development without any financial burden. Beyond the career growth prospects, you will have the invaluable experience of immersing yourself in the rich and vibrant culture of Greece, renowned for its beautiful landscapes, historic heritage, and warm hospitality, making this opportunity both professionally rewarding and personally enriching. ### Key Responsibilities * Provide top-tier customer support to French-speaking clients using various channels. * Assist customers with inquiries related to orders, product information, payments, and returns with accuracy and professionalism. * Resolve customer issues promptly and efficiently, aiming to exceed customer expectations. * Maintain detailed records of customer interactions and follow up when necessary to ensure issue resolution. * Collaborate with cross-functional teams to improve customer service processes and customer satisfaction. * Stay informed about e-commerce platform updates, policies, and relevant market trends. **Requirements** * Exceptional fluency in French (both spoken and written) is essential. * A minimum of B2 in English is required. * Experience in customer service, preferably within e-commerce or retail sectors. * Strong communication and interpersonal skills with a customer-centric focus. * Ability to manage multiple customer inquiries efficiently and with attention to detail. * Comfortable using computer systems, CRM software, and relevant e-commerce platforms. * Enthusiasm for working in a fast-paced environment and adapting to new challenges. * Willingness to relocate to Greece and work flexible hours, including evenings and weekends as required. **Benefits** * Competitive Monthly Salary * Monthly Performance Bonuses * Fully Paid Relocation Package * Monthly Performance Bonus * Health Insurance * 2 Extra Salaries Per Year * And Much More...", "summaryDescription" : "French Customer Care for Online Retail Platform | Work and Live in Greece at Mercier Consultancy Group. Provide customer support. Assist customers with inquiries", "postedDate" : "2026-05-16T00:00:00.000", "createdAt" : "2026-06-12T22:52:32.606", "lastUpdated" : "2026-06-14T22:20:06.817", "ingestTimestamp" : "2026-06-12T22:52:32.606", "mongoId" : "6a2c5de974d8ee00a08df6c0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/19E32B7209", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "E-commerce", "Online retail", "CRM software", "E-commerce platforms" ], "skillCount" : 4, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 29, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Online Retail" }, { "id" : "6a2c607e74d8ee00a08f2dc1", "title" : "Caregiver for Live in shift", "industry" : "Healthcare", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level caregivers in Lansdale, PA, adjusted for full-time employment." }, "location" : "Lansdale, PA", "locations" : [ "Lansdale, PA" ], "timestamp" : "2026-06-15T09:05:59.969", "fingerprint" : "1030564b3fb1a4baacb24f24941b1e9a8c19edf909b48a4d1a91ed3f65258ebd", "source" : "jazzhr", "language" : "en", "externalId" : "BvZJZNpaUt", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lansdale", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.2414952,-75.2837862" } ], "locationText" : "Lansdale, Pennsylvania, United States", "majorSkills" : "Patient care", "majorSkillsList" : [ "Patient care" ], "coreResponsibilities" : "Provide direct patient care, Assist with daily living activities, Administer medications as prescribed, Monitor patient vital signs, Maintain a safe and clean environment, Document patient status and care provided, Communicate with healthcare team members, Respond to patient needs promptly", "teamCollaboration" : "Healthcare team members", "domainKnowledge" : "Patient care protocols; Medication administration; Vital signs monitoring", "domainList" : [ "patient-care-protocols", "medication-administration", "vital-signs-monitoring" ], "domainSpecificKnowledge" : [ "Patient care protocols", "Medication administration", "Vital signs monitoring" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Patient charting", "specialRequirements" : "Live-in shift", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Caregiver for Live in shift. Skills: Patient care. Provide direct patient care. Assist with daily living activities", "createdAt" : "2026-06-14T05:24:56.893", "lastUpdated" : "2026-06-15T09:05:59.969", "ingestTimestamp" : "2026-06-14T05:24:56.893", "mongoId" : "6a2c607e74d8ee00a08f2dc1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient care", "Patient care protocols", "Medication administration", "Vital signs monitoring" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c607e74d8ee00a08f2dc0", "title" : "Caregiver for Live in shift", "industry" : "Healthcare", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an entry-level Caregiver in Lansdale, United States, adjusted for full-time employment." }, "location" : "Lansdale, PA", "locations" : [ "Lansdale, PA" ], "timestamp" : "2026-06-15T08:21:40.047", "fingerprint" : "684da26667fe6b8b5617e7db232cc22667856bdd8d57bf9fddc8257a331b4101", "source" : "jazzhr", "language" : "en", "externalId" : "DxhbKfWASg", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lansdale", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.2414952,-75.2837862" } ], "locationText" : "Lansdale, Pennsylvania, United States", "majorSkills" : "Patient care", "majorSkillsList" : [ "Patient care" ], "coreResponsibilities" : "Provide direct patient care, Assist with daily living activities, Administer medications as prescribed, Monitor patient vital signs, Maintain a safe and clean environment, Document patient status and care provided, Communicate with healthcare team members", "teamCollaboration" : "Healthcare team members", "domainKnowledge" : "Home care; Patient care protocols", "domainList" : [ "home-care", "patient-care-protocols" ], "domainSpecificKnowledge" : [ "Home care", "Patient care protocols" ], "documentationSkills" : "Patient charting", "specialRequirements" : "Live-in shift", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Caregiver for Live in shift. Skills: Patient care. Provide direct patient care. Assist with daily living activities", "createdAt" : "2026-06-14T00:31:57.689", "lastUpdated" : "2026-06-15T08:21:40.047", "ingestTimestamp" : "2026-06-14T00:31:57.689", "mongoId" : "6a2c607e74d8ee00a08f2dc0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient care", "Home care", "Patient care protocols" ], "skillCount" : 3, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2c6b5574d8ee00a091155f", "title" : "Private Live-In Nurse", "company" : "Ellea Nursing", "industry" : "Healthcare", "salary" : { "min" : 1650.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "222 Grays Inn Rd, London, WC1X 8HB", "locations" : [ "222 Grays Inn Rd", "London", "WC1X 8HB" ], "certifications" : [ "Registered Nurse (Adult or Paediatric)", "Active NMC registration", "Valid PIN" ], "timestamp" : "2026-06-16T02:55:03.875", "fingerprint" : "d66a31e0b5eb87f27f1cfa4f368b388e261660bb0bb9fc2bb322aaa438b2bea8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/elleanursing/jobs/7761037003", "externalId" : "7761037003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Clinical expertise", "Customer care" ], "hardSkillsList" : [ "Medication administration", "Wound management", "Catheter care", "Stoma care", "PEG feeding", "Tracheostomy care", "Ventilator support", "Pain management", "Symptom management", "Syringe driver management" ], "softSkillsList" : [ "Self-assured", "Warmth", "Sensitivity", "Discretion" ], "hardSkills" : [ { "name" : "Medication administration", "level" : "intermediate" }, { "name" : "Wound management", "level" : "intermediate" }, { "name" : "Catheter care", "level" : "intermediate" }, { "name" : "Stoma care", "level" : "intermediate" }, { "name" : "PEG feeding", "level" : "intermediate" }, { "name" : "Tracheostomy care", "level" : "intermediate" }, { "name" : "Ventilator support", "level" : "intermediate" }, { "name" : "Pain management", "level" : "intermediate" }, { "name" : "Symptom management", "level" : "intermediate" }, { "name" : "Syringe driver management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Self-assured" }, { "name" : "Warmth" }, { "name" : "Sensitivity" }, { "name" : "Discretion" } ], "majorSkills" : "Clinical nursing care, Complex care, Palliative care", "majorSkillsList" : [ "Clinical nursing care", "Complex care", "Palliative care" ], "coreResponsibilities" : "Administer controlled medication, Manage wound care, Provide catheter care, Provide stoma care, Manage PEG feeding, Provide tracheostomy care, Provide ventilator support, Manage pain and symptoms, Manage syringe driver, Manage client's daily routine, Provide personal care, Provide nutritional support, Provide emotional companionship, Update bespoke care plans, Update risk assessments, Support clients with neurological disorders, Support clients with cancer, Support clients with palliative care, Support clients with end-of-life care, Support clients with respiratory conditions, Support clients with post-operative recovery, Maintain professionalism, Maintain discretion, Respect client privacy, Accompany clients on stays away from home, Accompany clients to medical appointments, Accompany clients to scans, Accompany clients to treatments, Accompany clients to hospital admissions, Provide consistent monitoring, Provide professional aftercare, Build rapport with clients, Build rapport with families, Maintain professional boundaries, Communicate with multidisciplinary team, Communicate with GPs, Communicate with consultants, Communicate with pharmacists, Communicate with other healthcare professionals", "teamCollaboration" : "Small dedicated care team; Clinical Service Lead; Head of Service; Multidisciplinary team; GPs; Consultants; Pharmacists; Other healthcare professionals", "domainKnowledge" : "Complex care; Neurological disorders; Parkinson's; Stroke; Brain injury; Cancer care; Palliative care; End-of-life care; Respiratory conditions; Post-operative recovery", "domainList" : [ "complex-care", "neurological-disorders", "parkinson-s", "stroke", "brain-injury", "cancer-care", "palliative-care", "end-of-life-care", "respiratory-conditions", "post-operative-recovery" ], "domainSpecificKnowledge" : [ "Complex care", "Neurological disorders", "Parkinson's", "Stroke", "Brain injury", "Cancer care", "Palliative care", "End-of-life care", "Respiratory conditions", "Post-operative recovery" ], "communicationSkills" : "Exceptional communication", "documentationSkills" : "Update bespoke care plans; Update risk assessments", "problemSolvingSkills" : "Make safe, autonomous decisions", "specialRequirements" : "Live-in rotational basis, Travel with clients", "qualificationsBasic" : "Registered Nurse (Adult or Paediatric) with active NMC registration, Valid PIN, Minimum 12 months' post-registration UK clinical or hospital experience, Specialist clinical expertise in at least one area, Ability to make safe, autonomous decisions, Fully compliant to work, Enhanced DBS (or willingness to obtain), Right to Work in the UK, Flexible and reliable", "qualificationsPreferred" : "Complex care expertise, Palliative care expertise, Oncology expertise, Neurology expertise, Paediatrics expertise, Critical/acute care expertise", "workSiteFlexibility" : "Flexible", "rawDescription" : "Private Live-In Adult Nurse Location: London (client homes; travel may be required) Shifts/working hours: Flexible live-in placements Pay rates: £1,650 per week (including holiday pay) A world-class career, delivering world-class care Ellea Nursing provides world-class, bespoke private care to private clients nationwide. Our strength is our people. We celebrate compassion and clinical expertise in equal measure, and we invest in every member of our team to ensure they can deliver an exceptional, clinically led customer experience every time. The Role Ellea Nursing has an exciting opening for a Private Live-In Nurse, providing an invaluable service to Private clients and helping them secure quality time in the place they call home. As a live-in nurse, you will reside within the client’s home on a rotational basis, delivering round-the-clock clinical nursing care tailored to each individual’s complex and evolving needs. You will work as part of a small, dedicated care team overseen by our Clinical Service Lead and Head of Service, while building a meaningful, trusted relationship with the client and their family. This role suits an experienced, self-assured registered nurse who thrives working autonomously in a home environment and who takes pride in delivering care that goes above and beyond. Key Responsibilities Please note: Specific duties are tailored to the individual client’s clinical requirements, lifestyle preferences, and home environment. A detailed, bespoke care plan is provided for every placement. Clinical Management: Administration of controlled medication, wound management, catheter/stoma care, PEG feeding, tracheostomy care, ventilator support, pain and symptom management, and syringe driver management where required. Holistic Care: Managing the client’s daily routine with dignity, including personal care, nutritional support, and emotional companionship. Care Planning: collaborative working with our Clinical Lead to update bespoke care plans and risk assessments. Support and Care: Support clients with complex conditions including neurological disorders (Parkinson’s, stroke, brain injury), cancer, palliative and end-of-life care, respiratory conditions, and post-operative recovery Ambassadorial Standards: maintaining the highest level of professionalism, discretion, and respect for the client’s privacy and home environment. Other Responsibilities Accompany clients on stays away from home, including care-assisted holidays in the UK and abroad, maintaining the same world-class standard of care at all times Accompany clients to medical appointments, scans, treatments and hospital admissions, providing consistent monitoring and professional aftercare Build rapport with clients and their families whilst maintaining professional boundaries and the utmost discretion Communicate effectively with the multidisciplinary team, GPs, consultants, pharmacists, and other healthcare professionals involved in the client’s care Essential Requirements Registered Nurse (Adult or Paediatric) with active NMC registration, valid PIN and a minimum of 12 months’ post‑registration UK clinical or hospital experience. Specialist clinical expertise in at least one area, complex care, palliative care, oncology, neurology, paediatrics or critical/acute care, with the ability to make safe, autonomous decisions in a client’s home. Exceptional communication and customer‑care skills, demonstrating warmth, sensitivity, professionalism and discretion. Fully compliant to work, including Enhanced DBS (or willingness to obtain) and Right to Work in the UK. Flexible and reliable, able to work live‑in rotational patterns and travel with clients when required. Why Join Ellea Nursing? Autonomy: Manage your own schedule with flexible rotas. Time to Care: Escape the rush of the ward and focus entirely on one patient at a time. Competitive Pay: Rates reflective of the specialist skills and private nature of the work. Clinical Governance: Full backing from a clinical lead, you are independent, but never unsupported. How we reward you Enjoy rewarding placements matched to your skillset supporting Private clients, competitive pay and unparalleled professional development Competitive rates of pay and travel contribution 5-star customer service training and induction Flexible shifts to suit your schedule 24/7 expert clinical support from our dedicated team Wellbeing calls with our experienced supervisions and appraisals team Join Ellea Nursing Simply click ‘apply’ to start your journey with us. Alternatively, if you want to learn more about this opportunity, Ellea Nursing’s team of expert resourcers are here to help. Contact our team on: careers@elleanursing.com. Ellea Nursing is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy. #LISLON", "summaryDescription" : "Private Live-In Nurse at Ellea Nursing. Skills: Clinical nursing care, Complex care, Palliative care. Administer controlled medication. Manage wound care", "postedDate" : "2026-06-14T19:58:28.012", "createdAt" : "2026-06-14T19:58:28.012", "lastUpdated" : "2026-06-16T02:55:03.875", "ingestTimestamp" : "2026-06-14T19:58:28.012", "mongoId" : "6a2c6b5574d8ee00a091155f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Medication administration", "Wound management", "Catheter care", "Stoma care", "PEG feeding", "Tracheostomy care", "Ventilator support", "Pain management", "Symptom management", "Syringe driver management", "Self-assured", "Warmth", "Sensitivity", "Discretion", "Clinical nursing care", "Complex care", "Palliative care", "Clinical expertise", "Customer care", "Neurological disorders", "Parkinson's", "Stroke", "Brain injury", "Cancer care", "End-of-life care", "Respiratory conditions", "Post-operative recovery", "Registered Nurse (Adult or Paediatric)", "Active NMC registration", "Valid PIN" ], "skillCount" : 30, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c6d5f74d8ee00a091e4a9", "title" : "Live In Building Caretaker", "company" : "Cleantech Service Group", "industry" : "Real Estate", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Live In Building Caretaker in Burnaby, Canada, adjusted for industry and company size." }, "location" : "Burnaby, BC", "locations" : [ "Burnaby", "BC" ], "timestamp" : "2026-06-16T00:43:24.184", "fingerprint" : "6e0e474287fc900e98d55db5659076650b711a542a160ca7252fa00c3d8e35c8", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://cleantech-service-group-ltd.breezy.hr/p/0a53334262aa-live-in-building-caretaker", "externalId" : "0a53334262aa", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Burnaby", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.2433804,-122.9725450" } ], "locationText" : "Burnaby, British Columbia, Canada", "employmentType" : "FULL_TIME", "hardSkillsList" : [ "Maintenance", "Cleaning" ], "hardSkills" : [ { "name" : "Maintenance", "level" : "intermediate" }, { "name" : "Cleaning", "level" : "intermediate" } ], "majorSkills" : "Building operations, Property management", "majorSkillsList" : [ "Building operations", "Property management" ], "coreResponsibilities" : "Manage day-to-day operations, Perform hands-on maintenance, Perform cleaning, Coordinate with property management", "domainKnowledge" : "Residential strata buildings", "domainList" : [ "residential-strata-buildings" ], "domainSpecificKnowledge" : [ "Residential strata buildings" ], "specialRequirements" : "Live-in", "qualificationsBasic" : "Reliable, Proactive", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Our Team as a Live in Building Caretaker! We are seeking a reliable and proactive Live-In Building Caretaker to manage the day-to-day operations of a residential strata building. This role combines hands-on maintenance, cleaning responsibilities, and coordination with property management to en", "summaryDescription" : "Live In Building Caretaker at Cleantech Service Group. Skills: Building operations, Property management. Manage day-to-day operations. Perform hands-on maintenance", "createdAt" : "2026-06-14T19:28:05.617", "lastUpdated" : "2026-06-16T00:43:24.184", "ingestTimestamp" : "2026-06-14T19:28:05.617", "mongoId" : "6a2c6d5f74d8ee00a091e4a9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Maintenance", "Cleaning", "Building operations", "Property management", "Residential strata buildings" ], "skillCount" : 5, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.92 }, { "id" : "6a3064adf292fd229cfa262b", "title" : "Project Manager (Fluent in French)", "company" : "Inetum", "industry" : "Information Technology And Services", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Project Manager in the Technology industry in Lisbon, Portugal, adjusted for seniority and company size." }, "location" : "Lisbon, Lisbon, PT", "locations" : [ "Lisbon", "Lisbon", "PT" ], "timestamp" : "2026-06-16T10:24:39.781", "fingerprint" : "42af9053b16c7c294f5c46ac89d2e9e35c9e2b27612e5abcae980ef60be6d037", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Inetum2/744000132242129-project-manager-fluent-in-french-", "externalId" : "744000132242129", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lisbon", "state" : "Lisbon", "country" : "Portugal", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "38.7077507,-9.1365919" } ], "locationText" : "Lisbon, Lisbon, Portugal", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Systems architecture, DevOps, CI/CD, Testing, Automation, GenAI", "professionalSkills" : [ "Technical leadership", "Team leadership", "Code review", "Technical guidance" ], "hardSkillsList" : [ "Software development", "Quality assurance", "Process improvement" ], "hardSkills" : [ { "name" : "Software development", "level" : "intermediate" }, { "name" : "Quality assurance", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" } ], "majorSkills" : "Technical leadership, Team leadership, Project delivery", "majorSkillsList" : [ "Technical leadership", "Team leadership", "Project delivery" ], "coreResponsibilities" : "Serve as technical reference, Promote best practices, Standardize development practices, Develop and coach engineers, Build collaborative team culture, Participate in recruitment, Ensure projects delivered on time, Ensure quality of deliverables, Ensure stability of solutions, Serve as point of escalation, Drive adoption of GenAI, Drive adoption of automation, Continuously improve processes, Continuously improve tooling, Continuously improve architecture, Evolve DevOps practices, Evolve CI/CD practices, Evolve testing practices, Promote culture of innovation, Identify technical risks, Mitigate technical risks", "teamCollaboration" : "Development teams; Business teams; IT teams", "projectManagementSkills" : [ "Agile methodologies" ], "domainKnowledge" : "Systems architecture; DevOps; CI/CD; Testing; Quality", "domainList" : [ "systems-architecture", "devops", "ci-cd", "testing", "quality" ], "domainSpecificKnowledge" : [ "Systems architecture", "DevOps", "CI/CD", "Testing", "Quality" ], "toolProficiency" : [ "Copilot" ], "innovationCreativity" : "Innovation", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Projects delivered on time (≥90%)", "qualificationsBasic" : "Fluent English, Fluent French (C1)", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023. We are expanding our team with an Project Manager (Fluent in French). If you have experience in software development, enjoy leading teams, and want to drive engineering excellence in an innovative environment, this opportunity is for you! Role: You will serve as a technical lead and team leader, ensuring the delivery of high-quality projects, promoting best practices, and actively contributing to technological and organizational growth. Responsibilities: Technical Leadership & Engineering * Serve as a technical reference for development teams (design, coding, DevOps) * Promote best practices: clean code, architecture, testing * Standardize development practices (automation, frameworks, reuse) Team Leadership: * Develop and coach engineers * Build a collaborative, results-oriented team culture * Participate in the recruitment and onboarding of technical talent Delivery & Performance: * Ensure projects are delivered on time (≥90%) * Ensure the quality of deliverables and the stability of solutions * Serve as the point of escalation for complex technical challenges Transformation & Innovation: * Drive the adoption of GenAI (e.g., Copilot) and automation * Continuously improve processes, tooling, and architecture * Evolve DevOps, CI/CD, and testing practices * Promote a culture of innovation Stakeholder Management: * Identify and mitigate technical risks * Collaborate with business and IT teams * Ensure clear visibility into performance and deliverables Strong knowledge of: * Systems architecture * DevOps and CI/CD * Testing and quality * Ability to review code and provide technical guidance to teams * Proven experience leading development teams * Experience with Agile methodologies * Hands-on, pragmatic, and results-oriented profile * Excellent communication and problem-solving skills Requirements: * Fluent English (required) * Fluent French (C1) - mandatory ## Additional Information * Workplace type: Hybrid * Local: Parque das Nações, Lisboa", "summaryDescription" : "Project Manager (Fluent in French) at Inetum. Skills: Technical leadership, Team leadership, Project delivery. Serve as technical reference. Promote best practices", "postedDate" : "2026-06-15T16:07:55.000", "createdAt" : "2026-06-16T00:12:21.009", "lastUpdated" : "2026-06-16T10:24:39.781", "ingestTimestamp" : "2026-06-16T00:12:21.009", "mongoId" : "6a3064adf292fd229cfa262b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Software development", "Quality assurance", "Process improvement", "Technical leadership", "Team leadership", "Project delivery", "Code review", "Technical guidance", "Agile methodologies", "Systems architecture", "DevOps", "CI/CD", "Testing", "Quality", "Copilot" ], "skillCount" : 15, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306853f292fd229cfc3567", "title" : "Project Manager (Fluent in French)", "company" : "Inetum", "industry" : "Information Technology And Services", "salary" : { "min" : 65000.0, "max" : 90000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Project Manager in the Technology industry in Lisbon, Portugal, adjusted for seniority and company size." }, "location" : "Lisbon, Lisbon, PT", "locations" : [ "Lisbon", "Lisbon", "PT" ], "timestamp" : "2026-06-16T12:44:53.375", "fingerprint" : "c0a7c1285c26e7cb08ad647bcde4d36d737c05a2bb4ad7e3f79362084f6bedc6", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Inetum2/744000132242129-project-manager-fluent-in-french-", "externalId" : "744000132242129", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lisbon", "state" : "Lisbon", "country" : "Portugal", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "38.7077507,-9.1365919" } ], "locationText" : "Lisbon, Lisbon, Portugal", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Systems architecture, DevOps, CI/CD, Testing, Automation", "professionalSkills" : [ "Technical leadership", "Team leadership", "Code review", "Technical guidance" ], "hardSkillsList" : [ "Clean code", "Architecture", "Testing", "Automation", "Frameworks", "Reuse" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Clean code", "level" : "intermediate" }, { "name" : "Architecture", "level" : "intermediate" }, { "name" : "Testing", "level" : "intermediate" }, { "name" : "Automation", "level" : "intermediate" }, { "name" : "Frameworks", "level" : "intermediate" }, { "name" : "Reuse", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Software development, Team leadership, Engineering excellence", "majorSkillsList" : [ "Software development", "Team leadership", "Engineering excellence" ], "coreResponsibilities" : "Serve as technical reference, Promote best practices, Standardize development practices, Develop and coach engineers, Build collaborative team culture, Participate in recruitment, Ensure projects delivered on time, Ensure quality of deliverables, Ensure stability of solutions, Serve as point of escalation, Drive adoption of GenAI, Drive adoption of automation, Continuously improve processes, Continuously improve tooling, Continuously improve architecture, Evolve DevOps practices, Evolve CI/CD practices, Evolve testing practices, Promote culture of innovation, Identify technical risks, Mitigate technical risks", "teamCollaboration" : "Development teams; Business teams; IT teams", "projectManagementSkills" : [ "Agile methodologies" ], "domainKnowledge" : "Systems architecture; DevOps; CI/CD; Testing; Quality", "domainList" : [ "systems-architecture", "devops", "ci-cd", "testing", "quality" ], "domainSpecificKnowledge" : [ "Systems architecture", "DevOps", "CI/CD", "Testing", "Quality" ], "toolProficiency" : [ "Copilot" ], "innovationCreativity" : "Innovation", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Projects delivered on time (≥90%)", "qualificationsBasic" : "Fluent English, Fluent French (C1)", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023. We are expanding our team with an Project Manager (Fluent in French). If you have experience in software development, enjoy leading teams, and want to drive engineering excellence in an innovative environment, this opportunity is for you! Role: You will serve as a technical lead and team leader, ensuring the delivery of high-quality projects, promoting best practices, and actively contributing to technological and organizational growth. Responsibilities: Technical Leadership & Engineering * Serve as a technical reference for development teams (design, coding, DevOps) * Promote best practices: clean code, architecture, testing * Standardize development practices (automation, frameworks, reuse) Team Leadership: * Develop and coach engineers * Build a collaborative, results-oriented team culture * Participate in the recruitment and onboarding of technical talent Delivery & Performance: * Ensure projects are delivered on time (≥90%) * Ensure the quality of deliverables and the stability of solutions * Serve as the point of escalation for complex technical challenges Transformation & Innovation: * Drive the adoption of GenAI (e.g., Copilot) and automation * Continuously improve processes, tooling, and architecture * Evolve DevOps, CI/CD, and testing practices * Promote a culture of innovation Stakeholder Management: * Identify and mitigate technical risks * Collaborate with business and IT teams * Ensure clear visibility into performance and deliverables Strong knowledge of: * Systems architecture * DevOps and CI/CD * Testing and quality * Ability to review code and provide technical guidance to teams * Proven experience leading development teams * Experience with Agile methodologies * Hands-on, pragmatic, and results-oriented profile * Excellent communication and problem-solving skills Requirements: * Fluent English (required) * Fluent French (C1) - mandatory ## Additional Information * Workplace type: Hybrid * Local: Parque das Nações, Lisboa", "summaryDescription" : "Project Manager (Fluent in French) at Inetum. Skills: Software development, Team leadership, Engineering excellence. Serve as technical reference. Promote best practices", "postedDate" : "2026-06-15T16:07:55.000", "createdAt" : "2026-06-15T23:56:43.289", "lastUpdated" : "2026-06-16T12:44:53.375", "ingestTimestamp" : "2026-06-15T23:56:43.289", "mongoId" : "6a306853f292fd229cfc3567", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Clean code", "Architecture", "Testing", "Automation", "Frameworks", "Reuse", "Leadership", "Mentoring", "Software development", "Team leadership", "Engineering excellence", "Technical leadership", "Code review", "Technical guidance", "Agile methodologies", "Systems architecture", "DevOps", "CI/CD", "Quality", "Copilot" ], "skillCount" : 20, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306afff292fd229cfceb57", "title" : "Software Engineer, Live and Interactive", "company" : "NBCUniversal", "industry" : "Entertainment", "salary" : { "min" : 110000.0, "max" : 120000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, NEW YORK, United States", "locations" : [ "New York", "NEW YORK", "United States" ], "timestamp" : "2026-06-16T08:03:13.355", "fingerprint" : "2dd23c84899cd60564e0c7737cb18a0fb342932773b22ccf36c44e6a90ffeb1d", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NBCUniversal3/744000132257389-software-engineer-live-and-interactive", "externalId" : "744000132257389", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. We are looking for a Software Engineer I to help build the next generation of digital news experiences. This is an early-career role designed for engineers with a strong foundation in computer science fundamentals who are excited to grow their skills while contributing to real-world, high-impact products. You’ll learn from senior engineers and work closely with product managers, designers, ops and editorial partners to build fast, reliable, and engaging experience, especially around live and interactive storytelling for major global events. You’ll join the Live & Interactive team, which creates the user experiences behind major global moments, from elections to tentpole events such as the World Cup, where visibility and impact are immediate. This is an opportunity to learn quickly, contribute meaningfully, and develop as a software engineer in a fast paced and environment. Duties: * Contribute to frontend applications using modern frontend frameworks that range from React to Astro and Qwik * Utilize AI-assisted development tools to support the efficient execution of product and design visions, translating requirements into high-quality, scalable solutions * Build and consume APIs to power content-driven experiences * Implement responsive, accessible, and performant user interfaces * Write clean, maintainable, and well-tested code, incorporating feedback from peers * Participate in code reviews, both giving and receiving constructive feedback * Debug issues and help troubleshoot problems with guidance from teammates * Collaborate closely with cross-functional partners such as product leaders and design to understand requirements * Ask questions, clarify ambiguity, and communicate progress and blockers proactively * Take ownership of well-defined tasks and deliver them reliably * Continuously learn new technologies, tools, and parts of the codebase ## Qualifications * Bachelor’s degree in Computer Science, Computer Engineering, or a related field (or equivalent practical experience demonstrating strong CS fundamentals) * Minimum 2+ years experience building applications using a modern programming language (JavaScript preferred), along with a solid understanding of how web applications work (HTTP, APIs, browser behavior) Desired Characteristics: * Awareness of testing practices, including writing basic automated tests, with a focus on producing quality, maintainable code * Strong communication skills, including a willingness to ask questions, take feedback constructively, and continuously improve * Familiarity with AI-assisted development tools (e.g., code generation, debugging, and productivity assistants) to enhance software development workflows * Ability to collaborate effectively in a team environment while demonstrating attention to detail and an eagerness to learn new technologies quickly * Exposure to modern frontend frameworks (e.g., React, Qwik, Web Components) and familiarity with HTML, CSS, and responsive design principles Additional Requirements: Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $120,000 ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.", "summaryDescription" : "Software Engineer, Live and Interactive at NBCUniversal", "postedDate" : "2026-06-15T18:01:13.000", "createdAt" : "2026-06-15T23:53:01.193", "lastUpdated" : "2026-06-16T08:03:13.355", "ingestTimestamp" : "2026-06-15T23:53:01.193", "mongoId" : "6a306afff292fd229cfceb57", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 120000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.98 }, { "id" : "6a304ff2f292fd229ceeb328", "title" : "Software Engineer, Live and Interactive", "company" : "NBCUniversal", "industry" : "Entertainment", "salary" : { "min" : 110000.0, "max" : 120000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, NEW YORK, United States", "locations" : [ "New York", "NEW YORK", "United States" ], "timestamp" : "2026-06-16T05:52:52.677", "fingerprint" : "31ddbf5b4bf35fafbad6fee98449a7d0c722d961ffc0473f492b385d81bb49b1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NBCUniversal3/744000132257389-software-engineer-live-and-interactive", "externalId" : "744000132257389", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. We are looking for a Software Engineer I to help build the next generation of digital news experiences. This is an early-career role designed for engineers with a strong foundation in computer science fundamentals who are excited to grow their skills while contributing to real-world, high-impact products. You’ll learn from senior engineers and work closely with product managers, designers, ops and editorial partners to build fast, reliable, and engaging experience, especially around live and interactive storytelling for major global events. You’ll join the Live & Interactive team, which creates the user experiences behind major global moments, from elections to tentpole events such as the World Cup, where visibility and impact are immediate. This is an opportunity to learn quickly, contribute meaningfully, and develop as a software engineer in a fast paced and environment. Duties: * Contribute to frontend applications using modern frontend frameworks that range from React to Astro and Qwik * Utilize AI-assisted development tools to support the efficient execution of product and design visions, translating requirements into high-quality, scalable solutions * Build and consume APIs to power content-driven experiences * Implement responsive, accessible, and performant user interfaces * Write clean, maintainable, and well-tested code, incorporating feedback from peers * Participate in code reviews, both giving and receiving constructive feedback * Debug issues and help troubleshoot problems with guidance from teammates * Collaborate closely with cross-functional partners such as product leaders and design to understand requirements * Ask questions, clarify ambiguity, and communicate progress and blockers proactively * Take ownership of well-defined tasks and deliver them reliably * Continuously learn new technologies, tools, and parts of the codebase ## Qualifications * Bachelor’s degree in Computer Science, Computer Engineering, or a related field (or equivalent practical experience demonstrating strong CS fundamentals) * Minimum 2+ years experience building applications using a modern programming language (JavaScript preferred), along with a solid understanding of how web applications work (HTTP, APIs, browser behavior) Desired Characteristics: * Awareness of testing practices, including writing basic automated tests, with a focus on producing quality, maintainable code * Strong communication skills, including a willingness to ask questions, take feedback constructively, and continuously improve * Familiarity with AI-assisted development tools (e.g., code generation, debugging, and productivity assistants) to enhance software development workflows * Ability to collaborate effectively in a team environment while demonstrating attention to detail and an eagerness to learn new technologies quickly * Exposure to modern frontend frameworks (e.g., React, Qwik, Web Components) and familiarity with HTML, CSS, and responsive design principles Additional Requirements: Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $120,000 ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.", "summaryDescription" : "Software Engineer, Live and Interactive at NBCUniversal", "postedDate" : "2026-06-15T18:01:13.000", "createdAt" : "2026-06-15T21:41:28.833", "lastUpdated" : "2026-06-16T05:52:52.677", "ingestTimestamp" : "2026-06-15T21:41:28.833", "mongoId" : "6a304ff2f292fd229ceeb328", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 120000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2cafff74d8ee00a09d875d", "title" : "Customer Care Specialist - French Market", "company" : "Amenitiz", "industry" : "Customer Care", "salary" : { "min" : 25000.0, "max" : 32000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Care Specialist in Spain, adjusted for the SaaS industry and company size." }, "location" : "Spain (HQ)", "locations" : [ "Spain (HQ)" ], "timestamp" : "2026-06-15T08:06:23.466", "fingerprint" : "e6d08b01fe5c1c7fc9620997db312b27e1acf0995d85c1600b24fbe4fb5a2942", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/amenitiz/cd65ebfb-80ac-4a35-ae5a-2a86230d118b/application", "externalId" : "cd65ebfb-80ac-4a35-ae5a-2a86230d118b", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Spain", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Spain", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "professionalSkills" : [ "Customer orientation", "Problem-solving" ], "softSkillsList" : [ "Attentive" ], "softSkills" : [ { "name" : "Attentive" } ], "majorSkills" : "Customer support, Customer retention", "majorSkillsList" : [ "Customer support", "Customer retention" ], "coreResponsibilities" : "Deliver high-quality support, Guide customers through platform, Build product knowledge, Reduce dependency on support, Diagnose technical issues, Resolve technical issues, Escalate to Product, Escalate to Engineering, Build relationships with customers, Contribute to satisfaction, Contribute to loyalty, Contribute to retention, Listen actively, Adapt communication style, Monitor customer feedback, Identify recurring issues, Surface opportunities to improve, Collaborate cross-functionally, Resolve complex cases, Close the feedback loop, Stay current on features, Stay current on updates, Provide accurate guidance, Provide relevant guidance", "teamCollaboration" : "Collaborate cross-functionally; Collaborate with Product; Collaborate with Engineering; Collaborate with Customer Success", "domainKnowledge" : "Hotelier platform", "domainList" : [ "hotelier-platform" ], "domainSpecificKnowledge" : [ "Hotelier platform" ], "communicationSkills" : "Tailor communication", "continuousLearning" : "Access to shared library; Book purchases", "problemSolvingSkills" : "Structured approach; Creative problem-solving", "outcomesObjectives" : "Ensure customer value realization; Improve how they operate", "qualificationsBasic" : "Minimum one year experience, Fluent in French, Written and verbal English", "qualificationsPreferred" : "Second language ideally Spanish", "workSiteFlexibility" : "Flexible", "rawDescription" : "About the role As a Customer Care Specialist at Amenitiz, you are the primary point of contact for our customers - independent hoteliers and property owners who rely on our platform to run their business day to day. Your role is to resolve issues efficiently, build product confidence, and ensure that every customer interaction leaves them better equipped to get value from Amenitiz. This is a role for someone who combines genuine customer empathy with structured problem-solving. You are not just answering tickets - you are helping hoteliers become self-sufficient on a product that directly improves how they operate. Your missions - Deliver high-quality support across chat, phone, and email, ensuring customers receive timely and effective assistance - Guide customers through the platform, building their product knowledge and reducing dependency on reactive support - Diagnose and resolve technical issues with a structured, efficient approach - escalating to Product and Engineering where needed - Build strong relationships with customers that contribute to satisfaction, loyalty, and long-term retention - Listen actively and adapt your communication style to each customer's profile and level of technical familiarity - Monitor customer feedback to identify recurring issues and surface opportunities to improve support processes - Collaborate cross-functionally with Product, Engineering, and Customer Success to resolve complex cases and close the feedback loop - Stay current on new features and product updates to ensure customers always receive accurate, relevant guidance About you - Fluent in French (native) + strong written and verbal English - A second language - ideally Spanish - is a strong plus - Minimum one year of experience in a customer-facing role - chat, phone, or email support - Strong customer orientation with the ability to tailor communication to different profiles and situations - A natural problem-solver: structured in your approach, creative when needed, and calm under pressure - Empathetic and attentive - you listen to understand, not just to respond - Organised and proactive, with the ability to manage multiple open cases without losing quality or follow-through - Comfortable working autonomously while collaborating effectively across teams Our offer - Competitive salary with performance-based incentives - Stock options - with a back-loaded vesting schedule - Comprehensive health insurance - Flexible benefits - save on meals, childcare, transportation, and training with our tailored remuneration options - On-demand salary access - no need to wait until the end of the month - Any book, purchased for you, plus access to a shared team library - An international team of 35+ nationalities based in one of Europe's leading tech hubs ", "summaryDescription" : "Customer Care Specialist - French Market at Amenitiz. Skills: Customer support, Customer retention. Deliver high-quality support. Guide customers through platform", "createdAt" : "2026-06-14T02:17:24.014", "lastUpdated" : "2026-06-15T08:06:23.466", "ingestTimestamp" : "2026-06-14T02:17:24.014", "mongoId" : "6a2cafff74d8ee00a09d875d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Attentive", "Customer support", "Customer retention", "Customer orientation", "Problem-solving", "Hotelier platform" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a30871ff292fd229c086177", "title" : "Customer Support Associate-French & English", "company" : "Convera", "industry" : "FinTech", "salary" : { "min" : 1.3E7, "max" : 1.8E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Support Associate in Costa Rica, adjusted for the FinTech industry and hybrid work model." }, "location" : "Costa Rica", "locations" : [ "Costa Rica" ], "timestamp" : "2026-06-16T12:19:22.014", "fingerprint" : "9ce3cd0ff768c19cdb0985b553fa4957e08317539c0339dec79d5adfc52f956b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/convera/jobs/4898233101", "externalId" : "4898233101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Costa Rica", "continent" : "na", "workMode" : "hybrid" } ], "locationText" : "Costa Rica", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "technicalSkills" : "MS applications", "professionalSkills" : [ "Conflict resolution" ], "hardSkillsList" : [ "Problem solving" ], "hardSkills" : [ { "name" : "Problem solving", "level" : "intermediate" } ], "majorSkills" : "Customer Care, Customer Support", "majorSkillsList" : [ "Customer Care", "Customer Support" ], "coreResponsibilities" : "Provide Best in Class Care, Bridge the gap between customer needs and delivery, Drive a seamless customer experience, Develop in-depth product knowledge, Provide informative support, Provide tailored recommendations, Support team and business goals, Deliver friendly and professional service, Identify and solve problems, Devise solutions based on limited information, Adapt existing approaches to resolve issues, Evaluate processes, Devise improvements, Measure results, Iterate on processes, Drive first contact resolution, Identify barriers to excellent service, Work towards eliminating barriers, Understand regulatory requirements, Manage requests from external legal entities, Manage requests from Global Regulators, Manage requests from Global ADR bodies, Work on projects, Assist with business improvements, Support leadership with delivering Management Information, Support leadership with regulatory reporting, Support leadership with analytical reporting, Support leadership with statistical summaries, Use data to draw a comprehensive view", "teamCollaboration" : "Support the team", "domainKnowledge" : "Finance; Banking; Accounting; Regulatory requirements", "domainList" : [ "finance", "banking", "accounting", "regulatory-requirements" ], "domainSpecificKnowledge" : [ "Finance", "Banking", "Accounting", "Regulatory requirements" ], "toolProficiency" : [ "Power BI", "Tableau" ], "communicationSkills" : "Written communication; Oral communication", "problemSolvingSkills" : "Problem solving; Conflict resolution", "outcomesObjectives" : "Exceed customer expectations; Create positive sentiment for Convera brand", "qualificationsBasic" : "1 year of related experience, High school diploma degree, Ability to communicate fluently in English and French", "qualificationsPreferred" : "Experience in customer-facing role, Excellent attention to detail", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "As a Customer Care Associate with Convera based in our Costa Rica office, you will be responsible to provide Best in Class Care to Convera customers from first contact through to resolution or where cases are not resolved within the expected timeframes leading to dissatisfaction or complaint. This role will bridge the gap between what our customers need and what we’re delivering – allowing us to constantly evolve and exceed customer expectations. Objective of this role Drive a seamless customer experience that creates positive sentiment for Convera brand. Develop in-depth knowledge of our product offerings and provide informative support and tailored recommendations to customers. Support the team and business goals by delivering Best in Class service to Convera customers. Responsibilities Deliver friendly and professional service to customers through inbound, outbound and eService channels in high volume, fast-paced environment. Quickly identify and solve problems of diverse scope on the spot. Ability to devise solutions based on limited information and precedent and adapt existing approaches to resolve issues. Evaluate processes, devise improvements, measure results, and iterate. Ability to imagine and ambitiously drives towards “Best in Class Customer Care”. Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them. Understand regulatory requirements and how Convera’s policies and processes support our customers and our obligations. Manage requests from external legal entities, Global Regulators eg: FMA, FCA and/or Global ADR bodies e.g.: UK Financial Ombudsman Service (FOS), Australian Financial Complaints Authority (AFCA) etc in connection with complaints. Required to work on projects and assist with business improvements. Supports leadership with delivering Management Information, regulatory reporting, analytical reporting, and statistical summaries. While demonstrating the ability to use data to draw a comprehensive, balanced view. Required skills and qualifications High school diploma degree A minimum of 1 year of related experience with a Bachelor’s degree; or equivalent work experience (Finance, Banking, Accounting...) Strong communication skills, both written and oral and can clearly explain complex information to customers and internal stakeholders. A passion for Best-in-Class Customer Care, a Customer Champion. Passion for providing an exceptional customer experience. Strong problem solving and conflict resolution capabilities. Ability to learn and adapt quickly to new technology and processes. Be a self-starter and master of time management, the ability to multi-task, and prioritize consistently sustaining high levels of productivity and quality in a fast-moving growth focused organization. The ability to remain calm and resilient when solving problems, facing challenges, and recovering from mistakes. Good knowledge of MS applications Ability to communicate fluently in English and French, verbally and written Preferred skills and qualifications Experience in customer-facing role with direct responsibility of managing customers. Experience with data analytics tools such as Power BI, Tableau. Excellent attention to detail. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs. Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Market competitive salary. Great career growth and development opportunities in a global organization. A flexible approach to work and a hybrid schedule with 2 days in office. Generous insurance (health, disability, life). Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption). Paid volunteering opportunities (5 days per year). Shift Hours: Monday to Friday, Morning shift, 8:00-5:00pm. There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. Como Asociado de Atención al Cliente en Convera, con sede en nuestra oficina de Costa Rica, serás responsable de brindar un servicio de atención de clase mundial a los clientes de Convera, desde el primer contacto hasta la resolució n. Cuando los casos no se resuelvan dentro de los plazos esperados y esto genere insatisfacción o queja, deberás gestionarlos adecuadamente. Este rol cerrará la brecha entre lo que nuestros clientes necesitan y lo que estamos entregando, permitiéndonos evolucionar constantemente y superar sus expectativas. Objetivo del puesto Impulsar una experiencia del cliente fluida que genere una percepción positiva de la marca Convera. Desarrollar un conocimiento profundo de nuestras ofertas de productos y brindar soporte informativo y recomendaciones personalizadas a los clientes. Apoyar al equipo y los objetivos del negocio brindando un servicio de clase mundial a los clientes de Convera. Responsabilidades Brindar un servicio amable y profesional a los clientes a través de canales de entrada, salida y eService en un entorno de alto volumen y ritmo acelerado. Identificar y resolver rápidamente problemas de diversa índole en el momento. Capacidad para idear soluciones con información limitada y precedentes, y adaptar enfoques existentes para resolver problemas. Evaluar procesos, proponer mejoras, medir resultados y reiterar. Capacidad para imaginar e impulsar de manera ambiciosa una “Atención al Cliente de Clase Mundial”. Impulsar la resolución en el primer contacto, identificando barreras para un servicio excelente y trabajando para eliminarlas. Comprender los requisitos regulatorios y cómo las políticas y procesos de Convera respaldan a nuestros clientes y nuestras obligaciones. Gestionar solicitudes de entidades legales externas, reguladores globales (por ejemplo: FMA, FCA) y organismos globales de resolución alternativa de disputas, como el UK Financial Ombudsman Service (FOS) o el Australian Financial Complaints Authority (AFCA), en relación con quejas. Participar en proyectos y apoyar iniciativas de mejora del negocio. Apoyar al liderazgo brindando información gerencial, reportes regulatorios, análisis y resúmenes estadísticos, demostrando capacidad para usar datos y obtener conclusiones equilibradas y completas. Habilidades y calificaciones requeridas Titulo de colegio completado Mínimo 1 año de experiencia relacionada con un título universitario, o experiencia laboral equivalente (Finanzas, Banca, Contabilidad…). Fuertes habilidades de comunicación oral y escrita, capaces de explicar información compleja a clientes y partes interesadas internas. Pasión por brindar atención al cliente de clase mundial, ser un defensor del cliente. Pasión por ofrecer una experiencia excepcional al cliente. Fuertes capacidades de resolución de problemas y manejo de conflictos. Capacidad para aprender y adaptarse rápidamente a nuevas tecnologías y procesos. Ser proactivo y excelente en la gestión del tiempo, con habilidad para realizar múltiples tareas y priorizar, manteniendo altos niveles de productividad y calidad en una organización enfocada en el crecimiento. Capacidad para mantener la calma y la resiliencia al resolver problemas, enfrentar desafíos y recuperarse de errores. Buen conocimiento de aplicaciones de Microsoft. Capacidad para comunicarse con fluidez en inglés y francés, de forma oral y escrita. Habilidades y calificaciones preferidas Experiencia en roles de atención al cliente con responsabilidad directa en la gestión de clientes. Experiencia con herramientas de análisis de datos como Power BI o Tableau. Excelente atención al detalle. Acerca de Convera Convera es la compañía de pagos transfronterizos B2B más grande del mundo fuera del sector bancario. Anteriormente conocida como Western Union Business Solutions, aprovechamos décadas de experiencia en la industria y soluciones de pago impulsadas por tecnología para ofrecer movimientos de dinero más inteligentes a nuestros clientes, ayudándoles a obtener mayor valor en cada transacció n. Convera atiende a más de 30,000 clientes, desde pequeños negocios hasta grandes empresas, instituciones educativas, instituciones financieras, firmas legales y ONG. Nuestros equipos se preocupan profundamente por el valor que brindamos a nuestros clientes, lo que hace de Convera un lugar de trabajo gratificante. Este es un momento emocionante para nuestra organización, mientras construimos un equipo de personas orientadas al crecimiento y los resultados, listas para avanzar rápidamente en un entorno innovador. Como empresa verdaderamente global con empleados en más de 20 países, nos apasiona la diversidad; buscamos y celebramos personas con diferentes orígenes, estilos de vida y perspectivas únicas. Queremos trabajar con el mejor talento y fomentar una cultura de inclusión y pertenencia. Ofrecemos una amplia gama de beneficios competitivos, incluyendo: Salario competitivo en el mercado. Excelentes oportunidades de crecimiento y desarrollo profesional en una organización global. Un enfoque flexible de trabajo y un horario híbrido con 2 días en oficina. Seguro médico, de discapacidad y de vida. Días feriados, tiempo libre y licencias para eventos de vida (maternidad, paternidad, adopción). Oportunidades de voluntariado pagado (5 días por año). Horario laboral: Lunes a viernes, turno matutino, 8:00 a. m. – 5:00 p. m. Hay muchas oportunidades increíbles en Convera para personas talentosas, creativas y resolutivas que nunca se conforman con “lo suficientemente bueno” y buscan transformar los pagos entre empresas. Postúlate ahora si estás listo para liberar tu potencial.", "summaryDescription" : "Customer Support Associate-French & English at Convera. Skills: Customer Care, Customer Support. Provide Best in Class Care. Bridge the gap between customer needs and delivery", "postedDate" : "2026-06-16T01:19:53.116", "createdAt" : "2026-06-16T01:19:53.116", "lastUpdated" : "2026-06-16T12:19:22.014", "ingestTimestamp" : "2026-06-16T01:19:53.116", "mongoId" : "6a30871ff292fd229c086177", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Problem solving", "Customer Care", "Customer Support", "Conflict resolution", "Finance", "Banking", "Accounting", "Regulatory requirements", "Power BI", "Tableau" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5de974d8ee00a08df6d9", "title" : "French Speaking Customer Service Agent - Work In Greece - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 21000.0, "max" : 26000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level customer service roles in Greece typically range from €21,000 to €26,000 annually, considering the country's baseline compensation and the specific industry." }, "location" : "Saint-Étienne, Auvergne-Rhône-Alpes, France", "locations" : [ "Saint-Étienne, Auvergne-Rhône-Alpes, France" ], "timestamp" : "2026-06-15T00:46:47.002", "fingerprint" : "877e829f32a6c3ba9d84c9a62c3c3b917de3e43d6f7b9dd17ea78e12a1fa2648", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/6E2525E555/apply", "externalId" : "6E2525E555", "industryFunction" : { }, "locationPoint" : "45.43389,4.39", "structuredLocations" : [ { "country" : "Greece", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Greece", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Assist French-speaking customers, Address customer inquiries, Provide information about products, Resolve customer complaints, Maintain high customer satisfaction, Document customer interactions, Collaborate with internal teams, Escalate customer issues, Stay updated on company products, Contribute to continuous improvement", "teamCollaboration" : "Collaborate with internal teams", "toolProficiency" : [ "CRM systems", "Office software" ], "documentationSkills" : "Document customer interactions", "continuousLearning" : "Stay updated on company products", "problemSolvingSkills" : "Resolve customer complaints; Escalate customer issues", "specialRequirements" : "Relocate to Greece", "outcomesObjectives" : "Maintain high customer satisfaction", "qualificationsBasic" : "Fluency in French, Proficiency in English, Experience in customer service, Ability to handle challenging situations, Proficiency in using CRM systems, Proficiency in standard office software, Willingness to relocate to Greece", "qualificationsPreferred" : "Remote work experience, Experience in multinational environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is delighted to offer a French Speaking Customer Service Agent position with the opportunity to work in Greece, including paid relocation support. In this role, you will provide excellent customer service to French-speaking clients, ensuring their needs are met with professionalism and care. ### Responsibilities * Assist French-speaking customers through phone, email, and chat by addressing their inquiries and providing information about products and services. * Resolve customer complaints and issues promptly, aiming to maintain high customer satisfaction. * Document customer interactions accurately in the CRM system for efficient tracking and follow-up. * Collaborate with internal teams to escalate and resolve complex customer issues. * Stay updated on company products, services, and policies to provide accurate information to customers. * Contribute to continuous improvement processes within the customer service department. **Requirements** * Fluency in French (both written and spoken); proficiency in English is a plus. * Experience in customer service, ideally with remote work experience or in multinational environments. * Strong communication and interpersonal skills focusing on customer satisfaction. * Ability to handle challenging situations calmly and efficiently. * Proficiency in using CRM systems and standard office software. * Self-motivated and capable of working independently in a remote environment. * Willingness to relocate to Greece with paid relocation assistance provided. * Positive attitude with a strong dedication to delivering outstanding customer service. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "French Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Assist French-speaking customers. Address customer inquiries", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:43:22.479", "lastUpdated" : "2026-06-15T00:46:47.002", "ingestTimestamp" : "2026-06-12T22:43:22.479", "mongoId" : "6a2c5de974d8ee00a08df6d9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/6E2525E555", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CRM systems", "Office software" ], "skillCount" : 2, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a308892f292fd229c091050", "title" : "Caregiver for Memory Care", "company" : "Senior Resource Group, LLC", "industry" : "Hospital And Health Care", "salary" : { "min" : 20.0, "max" : 22.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Los Angeles, CA, United States", "locations" : [ "Los Angeles", "CA", "United States" ], "certifications" : [ "First Aid / CPR certification" ], "timestamp" : "2026-06-16T12:30:49.884", "fingerprint" : "7ac0fcec6c7a9e777f6b14264ab82afd87a896eb0a6b7861400209980867ed7b", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SeniorResourceGroupLLC/744000132268716-caregiver-for-memory-care-avocet-playa-vista", "externalId" : "744000132268716", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Customer service skills", "Organizational skills" ], "hardSkillsList" : [ "Caregiver skills" ], "hardSkills" : [ { "name" : "Caregiver skills", "level" : "intermediate" } ], "majorSkills" : "Person-centered care, Genuine Hospitality", "majorSkillsList" : [ "Person-centered care", "Genuine Hospitality" ], "coreResponsibilities" : "Assist resident in all areas of care, Adhere to SRG philosophy, Maintain professional appearance, Report to work on time, Receive report from previous shift, Document care given, Provide report to oncoming shift, Complete incident reports, Sign out and carry equipment, Answer resident call lights, Provide resident assistance with activities of daily living, Encourage and assist residents in program activities, Assist residents with meals, Assist residents with housekeeping, Assist residents with laundry services, Maintain a clean environment, Maintain a neat environment, Maintain a comfortable environment, Maintain a safe environment, Provide high quality resident care, Recommend ways to improve quality, Observe for changes in resident status, Communicate changes to Director of Assisted Living, Communicate changes to LVN/LPN, Communicate changes to manager on duty, Respond promptly to emergencies, Follow policies and procedures for infection control, Follow fire emergency procedures, Follow missing resident procedures, Follow other emergency procedures, Maintain confidentiality with resident information, Maintain confidentiality with family information, Attend training, Participate in team meetings, Perform other duties as assigned", "teamCollaboration" : "Team meetings", "domainKnowledge" : "Senior living; Memory care; Infection control; Fire and disaster plans", "domainList" : [ "senior-living", "memory-care", "infection-control", "fire-and-disaster-plans" ], "domainSpecificKnowledge" : [ "Senior living", "Memory care", "Infection control", "Fire and disaster plans" ], "toolProficiency" : [ "Yardi", "EMAR", "Schedule Pop", "ADP" ], "communicationSkills" : "Good communication skills", "documentationSkills" : "Documentation of care", "continuousLearning" : "Training", "specialRequirements" : "Occasional exposure to wet/humid conditions, Occasional exposure to moving mechanical parts, Occasional exposure to fumes, Occasional exposure to airborne particles, Occasional exposure to outside weather conditions, Occasional exposure to electrical shock risk, Occasional exposure to body fluids, Occasional exposure to infection, Occasional exposure to odors, Occasional exposure to resident behavior, Lift up to 50 pounds occasionally", "outcomesObjectives" : "Improve quality of resident care", "qualificationsBasic" : "High school diploma or GED, First Aid / CPR certification required, C. N. A. or experience as a caregiver, Basic reading and writing skills, Ability to speak English, Good physical and mental health, Ability to stand, walk, bend, and squat for prolonged periods, Ability to push and pull objects, Lift and carry up to 25 pounds unassisted, Full use of hands, arms, and legs", "qualificationsPreferred" : "Experience with Yardi, Experience with eMAR, Experience with Schedule Pop, Experience with ADP, Experience with other relevant platforms", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The anticipated wage range is $20-$22 per hour We are seeking the following schedules: * Tuesday- Saturday PM shifts * Tuesday and Wednesday PM shifts For over 37 years, Senior Resource Group-SRG has been an innovator in the development and operation of senior living communities across the USA. Our experience and passion has helped us win many awards for innovative community design, excellent service and exceptional care. In partnership with the health services team, the Caregiver is responsible for assisting the resident in all areas of care as assigned by the Director of Assisted Living, or designee. Essential Duties and Responsibilities: • Adheres to and conveys the SRG philosophy of person-centered care and Genuine Hospitality. • Maintains a professional appearance, manner, and approach while on duty. • Wears name tag, uniform, and adheres to SRG cell phone policy. • Reports to work on time and as scheduled per community policies and procedures • Receives report from the previous shift, reads Care Staff Assignment and End of Shift report for information and changes before providing resident care. • Documents care given via CareStream; adhering to policies and procedures. • Provides report to oncoming shift and documents on the End of Shift Report and CareStream before going off shift. • Completes incident reports when needed. • Sign out and carry equipment such as radio, tablet, and keys at onset of shift. • Answers resident call lights, door, and resident alarms promptly. • Provides resident assistance with activities of daily living, encouraging, and promoting residents’ self-care to the extent possible as needed or assigned. • Encourages and assists residents in individual and group program activities. • Assist residents with meals, housekeeping, and laundry services as needed, requested or assigned. • Maintains a clean, neat, comfortable, safe environment for residents, staff, and visitors. • Provides high quality resident care and recommends ways to improve quality. • Observes for changes in resident physical or mental status and communicates to the Director of Assisted Living, LVN/LPN, and/or manager on duty. • Responds promptly to residents, staff, or visitor emergencies, follows policies and procedures. • Demonstrates knowledge of and follows policies and procedures for infection control. • Familiar with fire, missing resident, and other emergency procedures; follows community policy and procedures detailed in the fire and disaster plans. • Maintain appropriate levels of confidentiality with resident and family information. • Attend and participate in training and team meetings as assigned. • Other duties as assigned ## Qualifications Required Skills/AbilitiesEducation/Experience/Physical Demands: * Good physical and mental health * Basic reading and writing skills and ability to speak English * Good communication skills. * Able to promote a positive working environment and encourage teamwork * Good interpersonal and customer service skills. * Good organizational skills and attention to detail. * Experience with Yardi, eMAR, Schedule Pop, ADP, and/or other relevant platforms. * C.N.A. or experience as a caregiver. * High school diploma or GED * First Aid / CPR certification required * Ability to stand, walk, bend, and squat for prolonged periods. * Ability to push and pull objects, lift, and carry up to 25 pounds, unassisted, on a frequent basis (occasionally up to 50 pounds, unassisted). * Full use of hands, arms, and legs (for washing, bathing, assisting in feeding, and dressing residents, writing notations, operating vacuum cleaners, light housekeeping in resident rooms and bathrooms, etc.) * While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes, airborne particles, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually moderate. * While performing the duties of this job, the employee may occasionally be exposed to body fluids, infection, odors, and behavior of residents. ## Additional Information All your information will be kept confidential according to EEO guidelines. Senior Resource Group is an equal employment opportunity employer. We do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws, and we prohibit harassment of applicants or employees based on any of these protected categories. We comply with all applicable federal, state and local laws, including but not to limited, respecting consideration of unemployment status in making hiring decisions. Completing an application does not guarantee that you will be offered a position. Note to Applicants: Smoking is prohibited in all indoor areas of Senior Resource Group unless designated smoking areas have been established by a particular office in accordance with applicable state and local law.", "summaryDescription" : "Caregiver for Memory Care at Senior Resource Group, LLC. Skills: Person-centered care, Genuine Hospitality. Assist resident in all areas of care. Adhere to SRG philosophy", "postedDate" : "2026-06-15T18:59:12.000", "createdAt" : "2026-06-16T01:43:35.451", "lastUpdated" : "2026-06-16T12:30:49.884", "ingestTimestamp" : "2026-06-16T01:43:35.451", "mongoId" : "6a308892f292fd229c091050", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Caregiver skills", "Person-centered care", "Genuine Hospitality", "Customer service skills", "Organizational skills", "Senior living", "Memory care", "Infection control", "Fire and disaster plans", "First Aid / CPR certification", "Yardi", "EMAR", "Schedule Pop", "ADP" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b5574d8ee00a0911554", "title" : "Private Live-In Carer", "company" : "Ellea Nursing", "industry" : "Healthcare", "salary" : { "min" : 1095.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "222 Grays Inn Rd, London, WC1X 8HB", "locations" : [ "222 Grays Inn Rd", "London", "WC1X 8HB" ], "timestamp" : "2026-06-15T12:18:45.503", "fingerprint" : "e35ba16310efb52edf2b0b20a19b9932d26bc54c32fc9ca7ef7050e37c7695ec", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/elleanursing/jobs/7761042003", "externalId" : "7761042003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "domainKnowledge" : "CQC standards; Safeguarding principles", "domainList" : [ "cqc-standards", "safeguarding-principles" ], "domainSpecificKnowledge" : [ "CQC standards", "Safeguarding principles" ], "communicationSkills" : "Professional communication", "specialRequirements" : "Client travel required, Travel with clients abroad", "workSiteFlexibility" : "Flexible", "rawDescription" : "Private Live-In Carer/HCA Location: London (client homes; travel may be required) Shifts/working hours: Flexible live-in placements Pay rates: £1,095.00 per week (including holiday pay) A world-class career, delivering world-class care Ellea Nursing provides world-class, bespoke private care to private clients nationwide. Our strength is our people. We celebrate compassion and clinical expertise in equal measure, and we invest in every member of our team to ensure they can deliver an exceptional, clinically led customer experience every time. The Role Ellea Nursing is seeking a Private Live‑In Carer / Healthcare Assistant to deliver dedicated, round‑the‑clock support that enables clients to enjoy meaningful time at home. Working on a rotational live‑in basis, you will provide personal care, daily living support, companionship and wellbeing assistance, while collaborating closely with a registered nurse who oversees all clinical care. Your focus is to deliver a warm, person‑centred and exceptional experience every day. This role suits a compassionate, experienced carer who values professionalism, discretion and building trusted relationships within a private home setting. Key Responsibilities Please note: Specific duties are tailored to the individual client’s clinical requirements, lifestyle preferences, and home environment. A detailed, bespoke care plan is provided for every placement. Deliver high-quality, person‑centred care in the client’s home, promoting dignity, independence and an excellent quality of life. Provide all aspects of personal care, including bathing, dressing, grooming, oral hygiene, toileting and continence, while ensuring safe mobility, transfers and positioning using appropriate equipment. Prepare and serve nutritious meals aligned to the client’s dietary, cultural and personal preferences, and support light household tasks such as laundry, tidying, shopping and maintaining a comfortable home. Offer meaningful companionship, engaging clients in conversation, hobbies, activities, social interaction, and outings to support emotional wellbeing. Accompany clients for appointments, social events and care‑assisted travel, both within the UK and abroad, always ensuring their safety and comfort. Monitor and report changes in the client’s physical or emotional condition, follow the personalised care plan accurately, and maintain clear daily records and handover notes. Build a strong, trusting rapport with clients and their families while upholding Ellea Nursing’s values and 5‑star service standards. Essential Requirements At least 12 months’ care experience in home care, residential or hospital settings, with proven ability to deliver safe, person‑centred support in line with CQC standards and safeguarding principles. Skilled in personal care, medication support and daily living assistance, with the confidence to work independently in a client’s home while following a structured care plan. Warm, professional communication style with the ability to build trusted relationships with clients and families. Fully compliant to work, including an Enhanced DBS (or willingness to obtain) and Right to Work in the UK. Flexible and reliable, able to work live‑in rotational patterns and travel with clients when required. Desirable Full UK driving licence Additional languages spoken Why Join Ellea Nursing? Autonomy: Manage your own schedule with flexible rotas. Time to Care: Escape the rush of the ward and focus entirely on one patient at a time. Competitive Pay: Rates reflective of the specialist skills and private nature of the work. Clinical Governance: Full backing from a clinical lead, you are independent, but never unsupported. How we reward you Enjoy rewarding placements matched to your skillset supporting Private clients, competitive pay and unparalleled professional development Competitive rates of pay and travel contribution 5-star customer service training and induction Flexible shifts to suit your schedule 24/7 expert clinical support from our dedicated team Wellbeing calls with our experienced supervisions and appraisals team Join Ellea Nursing Simply click ‘apply’ to start your journey with us. Alternatively, if you want to learn more about this opportunity, Ellea Nursing’s team of expert resourcers are here to help. Contact our team on: careers@elleanursing.com. Ellea Nursing is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy. #LINLON", "summaryDescription" : "Private Live-In Carer at Ellea Nursing", "postedDate" : "2026-06-14T07:58:27.340", "createdAt" : "2026-06-14T07:58:27.340", "lastUpdated" : "2026-06-15T12:18:45.503", "ingestTimestamp" : "2026-06-14T07:58:27.340", "mongoId" : "6a2c6b5574d8ee00a0911554", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CQC standards", "Safeguarding principles" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308892f292fd229c091055", "title" : "Caregiver for Memory Care", "company" : "Senior Resource Group, LLC", "industry" : "Hospital And Health Care", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Los Angeles, CA, United States", "locations" : [ "Los Angeles", "CA", "United States" ], "certifications" : [ "First Aid / CPR Certification" ], "timestamp" : "2026-06-16T12:23:57.563", "fingerprint" : "94a494e50330f4ad7c9ab3955ca96324cccf3b780e84fa17038f034d48caaf62", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SeniorResourceGroupLLC/744000132266917-caregiver-for-memory-care-the-village-at-sherman-oaks", "externalId" : "744000132266917", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "majorSkills" : "Memory Care, Resident Care", "majorSkillsList" : [ "Memory Care", "Resident Care" ], "coreResponsibilities" : "Assist residents in Memory Care, Adhere to SRG philosophy, Maintain professional appearance, Wear name tag and uniform, Adhere to SRG cell phone policy, Report to work on time, Receive report from previous shift, Read Care Staff Assignment, Read End of Shift report, Complete incident reports, Sign out equipment, Carry radio, tablet, and keys, Document care given, Provide report to oncoming shift, Document on End of Shift Report, Document on CareStream, Answer resident call lights, Answer resident door, Answer resident alarms, Provide resident assistance with ADLs, Encourage resident self-care, Assist residents with meals, Assist residents with housekeeping, Assist residents with laundry services, Set up dining room, Serve food, Clean dining area, Clean kitchen area, Conduct engagement as assigned, Encourage residents in program activities, Assist residents in program activities, Maintain clean environment, Maintain neat environment, Maintain comfortable environment, Maintain safe environment, Provide high quality resident care, Recommend ways to improve quality, Observe changes in resident status, Communicate changes to Enliven Director, Communicate changes to LVN/LPN, Communicate changes to manager, Respond to emergencies, Follow policies for infection control, Follow fire, missing person, and emergency plans, Maintain confidentiality of resident information, Maintain confidentiality of family information, Attend training, Participate in training, Attend team meetings, Participate in team meetings, Perform other duties as assigned", "teamCollaboration" : "Health services team; Care Staff", "domainKnowledge" : "Person-centered care; Genuine Hospitality; Memory Care; Infection control; Fire and disaster plans", "domainList" : [ "person-centered-care", "genuine-hospitality", "memory-care", "infection-control", "fire-and-disaster-plans" ], "domainSpecificKnowledge" : [ "Person-centered care", "Genuine Hospitality", "Memory Care", "Infection control", "Fire and disaster plans" ], "toolProficiency" : [ "Yardi", "EMAR", "Schedule Pop", "ADP" ], "documentationSkills" : "Document care given; End of Shift Report; CareStream", "continuousLearning" : "Training; Team meetings", "outcomesObjectives" : "Provide high quality resident care", "qualificationsBasic" : "CNA or experience as a caregiver, First Aid / CPR Certification required", "qualificationsPreferred" : "Experience with Yardi, eMAR, Schedule Pop, ADP, or other relevant platforms", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Part time needed Friday 3pm-11pm and Monday 7am-3pm $19-$21 hour For over 37 years, Senior Resource Group-SRG has been an innovator in the development and operation of senior living communities across the USA. Our experience and passion has helped us win many awards for innovative community design, excellent service and exceptional care. In partnership with the health services team, Memory Care Caregiver is responsible for assisting the residents in Memory Care in all areas of care, engagement, and dining as assigned by the Enliven Director, or designee. Essential Duties and Responsibilities: * Adheres to and conveys the SRG philosophy of person-centered care and Genuine Hospitality. * Maintains a professional appearance, manner, and approach while on duty. * Wears name tag, uniform and adheres to SRG cell phone policy. * Reports to work on time and as scheduled per community policies and procedures * Receives report from the previous shift, reads Care Staff Assignment and End of Shift report for information and changes before providing resident care. * Completes incident reports when needed. * Sign out and carry equipment such as radio, tablet, and keys at onset of shift. * Documents care given via CareStream; adhering to policies and procedures. * Provides report to oncoming shift and documents on the End of Shift Report and CareStream before going off shift. * Answers resident call lights, door, and resident alarms promptly * Provides resident assistance with activities of daily living, encouraging, and promoting residents’ self-care to the extent possible as needed or assigned * Assist residents with meals, housekeeping, and laundry services as needed, requested or assigned. * Sets up dining room, serves food, and cleans up dining and kitchen area. * Conducts engagement as assigned, encourages and assists residents in individual and group program activities. * Maintains a clean, neat, comfortable, safe environment for residents, staff, and visitors. * Provides high quality resident care and recommends ways to improve quality. * Observes for changes in resident physical or mental status and communicates to the Enliven Director, LVN/LPN, and/or manager on duty. * Responds promptly to residents, staff, or visitor emergencies, follows policies and procedures. * Demonstrates knowledge of and follows policies and procedures for infection control. * Familiar with fire, missing person, and other emergency procedures; follows community policy and procedures detailed in the fire and disaster plans. * Maintain appropriate levels of confidentiality with resident and family information. * Attend and participate in training and team meetings as assigned. * Other duties as assigned ## Qualifications * CNA or experience as a caregiver * High school diploma or GED * First Aid / CPR Certification required * Experience with Yardi, eMAR, Schedule Pop, ADP, or other relevant platforms. ## Additional Information * All your information will be kept confidential according to EEO guidelines. Senior Resource Group is an equal employment opportunity employer. We do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws, and we prohibit harassment of applicants or employees based on any of these protected categories. We comply with all applicable federal, state and local laws, including but not to limited, respecting consideration of unemployment status in making hiring decisions. Completing an application does not guarantee that you will be offered a position. Note to Applicants: Smoking is prohibited in all indoor areas of Senior Resource Group unless designated smoking areas have been established by a particular office in accordance with applicable state and local law.", "summaryDescription" : "Caregiver for Memory Care at Senior Resource Group, LLC. Skills: Memory Care, Resident Care. Assist residents in Memory Care. Adhere to SRG philosophy", "postedDate" : "2026-06-15T18:52:13.000", "createdAt" : "2026-06-16T01:44:05.939", "lastUpdated" : "2026-06-16T12:23:57.563", "ingestTimestamp" : "2026-06-16T01:44:05.939", "mongoId" : "6a308892f292fd229c091055", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryAnnualMax" : 43680, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Memory Care", "Resident Care", "Person-centered care", "Genuine Hospitality", "Infection control", "Fire and disaster plans", "First Aid / CPR Certification", "Yardi", "EMAR", "Schedule Pop", "ADP" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a1ae88e58b93c861e9b23fa", "title" : "Sr. Customer Care Associate (Bilingual English/French)", "company" : "Hyundai Capital Canada", "industry" : "Banking", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Sr. Customer Care Associate in Toronto, Canada, adjusted for mid-seniority, full-time employment in the FinTech industry." }, "location" : "Canada-Ontario-Toronto", "locations" : [ "Canada-Ontario-Toronto" ], "timestamp" : "2026-06-16T04:25:39.290", "fingerprint" : "9912f09215ea0ce38c2e07ebb155566300493c662918428c189fb5200c56bc04", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=116886", "externalId" : "116886", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "minimumEducation" : "College Diploma or University degree", "experienceMinYears" : 3, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "coreResponsibilities" : "Answer incoming calls and emails, Update servicing system with notes, Identify customer questions and concerns, Provide effective solutions, Maintain high level of professionalism, Establish positive rapport with customers, Meet or exceed key performance indicators, Problem solve customer issues, Turn frustrated customers into repeat customers, Handle complaints and escalations, Escalate matters to appropriate teams, Follow-up with customers on resolution status, Work on ad-hoc requests, Assist with ad-hoc coaching and training, Manage customer care queues, Generate ad-hoc letters, Perform other servicing related tasks", "teamCollaboration" : "Team oriented", "domainKnowledge" : "Automotive finance", "domainList" : [ "automotive-finance" ], "domainSpecificKnowledge" : [ "Automotive finance" ], "problemSolvingSkills" : "Problem solve", "specialRequirements" : "Rotating shifts, Flexible work hours", "outcomesObjectives" : "Meet department SLAs; Ensure team meets SLAs", "qualificationsBasic" : "3+ years customer facing role, Bilingual French Canadian/English", "qualificationsPreferred" : "Call center environment experience, Automotive finance experience, Corporate work environment experience", "remoteFriendly" : false, "rawDescription" : "Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Motors Finance and Genesis Finance. Though a network of over 400 Hyundai and Kia dealerships nationwide, we provide indirect vehicle financing and leasing solutions to consumers and commercial customers. Employee Value Prop and Culture: Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative. From our various employee programs to the unique design of our offices, we strive to foster a connected, fun, positive and rewarding company culture where employees feel appreciated for their contributions, proud of their company, and passionately invested in HCCA's success. Global One Company: Many countries. One identity. Hyundai Capital has offices across the world, including South Korea, the United States, China, the United Kingdom, Germany, Russia, and Brazil. Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values: simplicity, collaboration, elements of nature and symmetry. Position Summary: The Sr. Customer Care Associate will be responsible for providing exceptional customer service experience by efficiently answering phone calls, emails, and escalation cases for all Hyundai, Kia and Genesis brands. The associate in this expanded role will be responsible for meeting the department SLAs while ensuring the team members are able to meet theirs. Also, the associate will facilitate ad-hoc coaching and training to other customer care associates. In addition, the associate will support the Manager, Customer Care with various assigned tasks. The Associate will work the rotating shifts between the hours of 8: 30 am to 8 pm EST. Duties & Responsibilities: Answer incoming calls and emails regarding lease and loan accounts in an efficient manner. Update the servicing system with detailed and clear notes after each call Identify customer’s questions, concerns, and complaints in a compassionate, prompt and courteous manner and provide effective solutions. Maintain a high level of professionalism with customers and establish a positive rapport with every customer Meet or exceed the key performance indicators Impact the company's bottom line by problem solving and turning frustrated customers into repeat customers Handle complaints and escalations when necessary. Escalate matters to appropriate teams or departments as needed. Follow-up with customers and/or dealers on complaint and/or question resolution status. Working on ad-hoc requests from Manager etc… Assist with Ad-hoc coaching and training sessions for new hires Manage Customer Care Queues, ad-hoc letter generation and other Servicing related tasks. Work Experience: 3+ years of experience in customer facing role, or call center environment preferred Automotive finance experience a plus Experience in corporate work environment preferred Education: College Diploma or University degree preferred Knowledge, Skills & Abilities: Bi-Lingual French Canadian/English required. Ability to communicate clearly both verbally and written in both languages. Demonstrated ability to build positive productive relationships with a variety of internal and external stakeholders; along with the ability to gain cooperation and commitment from others. Self-starter who is team oriented and results driven. Capacity to work flexible work hours, which may include day, evening and weekend shifts Ability to work independently and proactively problem solve. Hyundai Capital Canada Inc. is committed to acknowledge applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. This posting is for an active, existing vacancy. Hyundai Capital Canada is currently hiring for this role and applications are being reviewed as part of a live recruitment process. Canada-Ontario-Toronto", "summaryDescription" : "Sr. Customer Care Associate (Bilingual English/French) at Hyundai Capital Canada. Answer incoming calls and emails. Update servicing system with notes", "createdAt" : "2026-06-14T19:57:54.287", "lastUpdated" : "2026-06-16T04:25:39.290", "ingestTimestamp" : "2026-06-14T19:57:54.287", "mongoId" : "6a1ae88e58b93c861e9b23fa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Automotive finance" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307e5cf292fd229c050060", "title" : "Nederlandstalige Online Casino Dealer (In Malta)", "company" : "Evolution", "industry" : "Gambling And Casinos", "salary" : { "min" : 20000.0, "max" : 26000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level online casino dealer roles in Malta typically range from €20,000 to €26,000 annually, based on 2024-2025 market data for the gaming industry." }, "location" : "Birkirkara, MT", "locations" : [ "Birkirkara", "MT" ], "timestamp" : "2026-06-16T12:23:52.594", "fingerprint" : "157e3b2719c7d875213d9c2f79d3d8e13c5c6e1b96c8cf76814abbe84edc9fdc", "source" : "smartrecruiters", "language" : "nl", "applyUrl" : "https://jobs.smartrecruiters.com/Evolution/744000132155607-nederlandstalige-online-casino-dealer-in-malta-", "externalId" : "744000132155607", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Birkirkara", "country" : "Malta", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "35.8994577,14.4649552" } ], "locationText" : "Birkirkara, Malta", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Presentation skills" ], "hardSkillsList" : [ "Game presentation" ], "softSkillsList" : [ "Adaptability" ], "hardSkills" : [ { "name" : "Game presentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" } ], "majorSkills" : "Live casino dealing, Player interaction", "majorSkillsList" : [ "Live casino dealing", "Player interaction" ], "coreResponsibilities" : "Present live casino games, Interact with players via chat, Ensure engaging game sessions, Learn new games and styles", "teamCollaboration" : "Work with supportive team", "domainKnowledge" : "Live casino games", "domainList" : [ "live-casino-games" ], "domainSpecificKnowledge" : [ "Live casino games" ], "communicationSkills" : "Presentation skills", "continuousLearning" : "Training in Evolution Academy; Learn presentation techniques", "problemSolvingSkills" : "Handle unexpected situations", "specialRequirements" : "Relocation package provided", "qualificationsBasic" : "Relocation to Malta, Adaptability to learn new games", "qualificationsPreferred" : "Multilingualism", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Welkom bij Evolution, waar de spanning van het live casino tot leven komt! Wij zijn het nummer één platform en de toonaangevende provider, die wereldklasse spellen en meeslepende ervaringen creëren. Met meer dan 20.000 medewerkers verspreid over meer dan 20 locaties en een dynamisch team dat 65 verschillende nationaliteiten vertegenwoordigt, zijn wij een van de grootste namen in de industrie. Waarom werken in het buitenland? Dit prachtige eiland staat bekend om zijn mooie stranden en aangename klimaat. Met een rijke geschiedenis, adembenemende bezienswaardigheden, heerlijk eten en volop sportieve activiteiten om uit te kiezen, is Malta de perfecte bestemming! Als Online Casino Dealer ben jij het gezicht van het spel voor Nederlandse spelers en presenteer je live vanuit onze studio’s in het zonnige Malta. Zie het als een soort tv-presentator. Je zult in real-time interactie hebben met spelers via ons live chat systeem, waardoor elke speelsessie leuk en boeiend wordt. Geen ervaring? Geen probleem! In de eerste twee tot drie weken bij ons ontvang je uitgebreide training in onze academy, waar je alles leert over onze populairste spellen. Bovendien zal onze training je zelfvertrouwen en presentatievaardigheden versterken, wat je de rest van je carrière van pas zal komen. ## Qualifications * Verhuizen naar Malta : Met een relocatiepakket van ons kom je hier en geniet je van het werken in de levendige omgeving van het zonnige Malta. * Een echte teamspeler : Werk soepel samen met ons ondersteunende team. * Snel denken : Het vermogen om onverwachte situaties vlot te verwerken en het spel soepel te laten verlopen. * Meertaligheid : Voor internationale studio’s is het een plus als je meerdere talen spreekt. * Aanpassingsvermogen : Bereidheid om nieuwe spellen te leren en je aan te passen aan verschillende formaten en stijlen. ## Additional Information Wat wij jou aanbieden... * Relocatiepakket inclusief vluchten en accommodatie voor de eerste 15 nachten in Malta (als je nog niet in Malta woont).✈️ * Hulp bij het vinden van een langetermijnwoning op een zonnig eiland.\uD83D\uDD06 * Twee weken betaalde training in onze Evolution Academy, waar je alles leert wat je nodig hebt om succesvol te zijn in de rol. Dit omvat het leren van presentatie technieken.\uD83C\uDFA5 * Een competitief salaris met een duidelijk bonussysteem en betaalde pauzes.\uD83C\uDF1F * Groei- en doorgroeimogelijkheden binnen het bedrijf. * Gratis lidmaatschap bij een lokale sportschool.\uD83C\uDFCB️ * Taxi service van en naar het werk tijdens avonduren.\uD83D\uDE95 * Private zorgverzekering.\uD83E\uDE7A * Een geweldige levenservaring waarbij je geld verdient, vrienden maakt EN een kleurtje krijgt.\uD83C\uDFDD️ Bekijk hieronder de video om een goed plaatje te scheppen van wat je kunt verwachten!", "summaryDescription" : "Nederlandstalige Online Casino Dealer (In Malta) at Evolution. Skills: Live casino dealing, Player interaction. Present live casino games. Interact with players via chat", "postedDate" : "2026-06-15T09:44:21.000", "createdAt" : "2026-06-16T01:36:29.942", "lastUpdated" : "2026-06-16T12:23:52.594", "ingestTimestamp" : "2026-06-16T01:36:29.942", "mongoId" : "6a307e5cf292fd229c050060", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Game presentation", "Adaptability", "Live casino dealing", "Player interaction", "Presentation skills", "Live casino games" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057eef292fd229cf3eec2", "title" : "Nederlandstalige Online Casino Dealer (In Malta)", "company" : "Evolution", "industry" : "Gambling And Casinos", "salary" : { "min" : 20000.0, "max" : 26000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry level Gaming roles in Malta, adjusted for company size and industry." }, "location" : "Birkirkara, MT", "locations" : [ "Birkirkara", "MT" ], "timestamp" : "2026-06-16T06:34:48.190", "fingerprint" : "889032b736bd6c11601cd43cae0d35805ec858345e2eb4be6522c81fb1674405", "source" : "smartrecruiters", "language" : "nl", "applyUrl" : "https://jobs.smartrecruiters.com/Evolution/744000132155607-nederlandstalige-online-casino-dealer-in-malta-", "externalId" : "744000132155607", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Birkirkara", "country" : "Malta", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "35.8994577,14.4649552" } ], "locationText" : "Birkirkara, Malta", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Presentation skills" ], "majorSkills" : "Live casino games", "majorSkillsList" : [ "Live casino games" ], "coreResponsibilities" : "Present live casino games, Interact with players via chat, Ensure engaging game sessions", "teamCollaboration" : "Work with supportive team", "domainKnowledge" : "Live casino", "domainList" : [ "live-casino" ], "domainSpecificKnowledge" : [ "Live casino" ], "continuousLearning" : "Training in Evolution Academy", "problemSolvingSkills" : "Handle unexpected situations", "specialRequirements" : "Relocation package provided", "qualificationsBasic" : "Relocation to Malta", "qualificationsPreferred" : "Multilingualism", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Welkom bij Evolution, waar de spanning van het live casino tot leven komt! Wij zijn het nummer één platform en de toonaangevende provider, die wereldklasse spellen en meeslepende ervaringen creëren. Met meer dan 20.000 medewerkers verspreid over meer dan 20 locaties en een dynamisch team dat 65 verschillende nationaliteiten vertegenwoordigt, zijn wij een van de grootste namen in de industrie. Waarom werken in het buitenland? Dit prachtige eiland staat bekend om zijn mooie stranden en aangename klimaat. Met een rijke geschiedenis, adembenemende bezienswaardigheden, heerlijk eten en volop sportieve activiteiten om uit te kiezen, is Malta de perfecte bestemming! Als Online Casino Dealer ben jij het gezicht van het spel voor Nederlandse spelers en presenteer je live vanuit onze studio’s in het zonnige Malta. Zie het als een soort tv-presentator. Je zult in real-time interactie hebben met spelers via ons live chat systeem, waardoor elke speelsessie leuk en boeiend wordt. Geen ervaring? Geen probleem! In de eerste twee tot drie weken bij ons ontvang je uitgebreide training in onze academy, waar je alles leert over onze populairste spellen. Bovendien zal onze training je zelfvertrouwen en presentatievaardigheden versterken, wat je de rest van je carrière van pas zal komen. ## Qualifications * Verhuizen naar Malta : Met een relocatiepakket van ons kom je hier en geniet je van het werken in de levendige omgeving van het zonnige Malta. * Een echte teamspeler : Werk soepel samen met ons ondersteunende team. * Snel denken : Het vermogen om onverwachte situaties vlot te verwerken en het spel soepel te laten verlopen. * Meertaligheid : Voor internationale studio’s is het een plus als je meerdere talen spreekt. * Aanpassingsvermogen : Bereidheid om nieuwe spellen te leren en je aan te passen aan verschillende formaten en stijlen. ## Additional Information Wat wij jou aanbieden... * Relocatiepakket inclusief vluchten en accommodatie voor de eerste 15 nachten in Malta (als je nog niet in Malta woont).✈️ * Hulp bij het vinden van een langetermijnwoning op een zonnig eiland.\uD83D\uDD06 * Twee weken betaalde training in onze Evolution Academy, waar je alles leert wat je nodig hebt om succesvol te zijn in de rol. Dit omvat het leren van presentatie technieken.\uD83C\uDFA5 * Een competitief salaris met een duidelijk bonussysteem en betaalde pauzes.\uD83C\uDF1F * Groei- en doorgroeimogelijkheden binnen het bedrijf. * Gratis lidmaatschap bij een lokale sportschool.\uD83C\uDFCB️ * Taxi service van en naar het werk tijdens avonduren.\uD83D\uDE95 * Private zorgverzekering.\uD83E\uDE7A * Een geweldige levenservaring waarbij je geld verdient, vrienden maakt EN een kleurtje krijgt.\uD83C\uDFDD️ Bekijk hieronder de video om een goed plaatje te scheppen van wat je kunt verwachten!", "summaryDescription" : "Nederlandstalige Online Casino Dealer (In Malta) at Evolution. Skills: Live casino games. Present live casino games. Interact with players via chat", "postedDate" : "2026-06-15T09:44:21.000", "createdAt" : "2026-06-15T23:37:53.743", "lastUpdated" : "2026-06-16T06:34:48.190", "ingestTimestamp" : "2026-06-15T23:37:53.743", "mongoId" : "6a3057eef292fd229cf3eec2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Live casino games", "Presentation skills", "Live casino" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a73f292fd229cf514e7", "title" : "Helpers for In-Home Support", "company" : "Herewith Caregivers", "industry" : "Healthcare", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Herewith CG", "locations" : [ "Herewith CG" ], "timestamp" : "2026-06-16T10:00:34.548", "fingerprint" : "d9c2f31289b92ce4bdf7d91eef96fde73a6f9c3c7c623a80bad96c716df0d0dc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/herewithgmbh/jobs/8592320002", "externalId" : "8592320002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "employmentType" : "TEMPORARY", "majorSkills" : "Transportation, Post-surgery support", "majorSkillsList" : [ "Transportation", "Post-surgery support" ], "coreResponsibilities" : "Provide safe transportation, Remain on-site during procedure, Offer post-surgery supervision, Offer companionship, Assist with basic needs, Assist with comfort, Monitor post-op concerns, Ensure client safety", "domainKnowledge" : "Post-surgery care", "domainList" : [ "post-surgery-care" ], "domainSpecificKnowledge" : [ "Post-surgery care" ], "specialRequirements" : "One-day assignment, Extended hours", "qualificationsBasic" : "Reliable vehicle, Valid driver's license, Safe driving record", "qualificationsPreferred" : "Experienced in transportation, Experienced in short-term recovery support", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Location: Tampa, FL, 33625 Start Date: ASAP Helper Rate: $18.33 per hour We are seeking a dependable and attentive helper to assist a male client in his 70s who requires transportation and post-surgery support. This is a one-day assignment with extended hours to ensure safe recovery immediately after the procedure. Care Responsibilities Provide safe transportation to and from the surgical appointment Remain on-site or nearby during procedure Offer post-surgery supervision and companionship Assist with basic needs and comfort after discharge Monitor for any immediate post-op concerns and ensure safety Appointment Details Facility: Vein and Vascular (Lutz, FL) Date: July 10, 2026 Surgery Time: 9:30 AM Estimated Duration: ~2 hours Post-Op Care: Caregiver to remain with client for approximately 6 hours after surgery Ideal Candidate Must have a reliable vehicle Valid driver’s license and safe driving record Patient, attentive, and responsible Comfortable assisting post-procedure clients This role is ideal for a helper experienced in transportation and short-term recovery support, ensuring the client is safe, comfortable, and monitored after surgery. Hiring info: We’re looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here’s what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you’ll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Get started today and make a meaningful impact in your community! Learn more about Herewith at https://herewith.com/helpers.", "summaryDescription" : "Helpers for In-Home Support at Herewith Caregivers. Skills: Transportation, Post-surgery support. Provide safe transportation. Remain on-site during procedure", "postedDate" : "2026-06-15T23:28:26.151", "createdAt" : "2026-06-15T23:28:26.151", "lastUpdated" : "2026-06-16T10:00:34.548", "ingestTimestamp" : "2026-06-15T23:28:26.151", "mongoId" : "6a305a73f292fd229cf514e7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Transportation", "Post-surgery support", "Post-surgery care" ], "skillCount" : 3, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305383f292fd229cf1336f", "title" : "Live-In Care Assistant", "company" : "Home Instead", "industry" : "Hospital And Health Care", "salary" : { "min" : 910.0, "max" : 1200.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Folkestone & Hythe District, England, United Kingdom", "locations" : [ "Folkestone & Hythe District", "England", "United Kingdom" ], "certifications" : [ "Care Certificate Qualification" ], "timestamp" : "2026-06-16T07:03:01.090", "fingerprint" : "c82aad8178196291ca167fda92296606ef55f21a3fc8e9687e7091d965343a0e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HomeInsteadCare/744000131703527-live-in-care-assistant", "externalId" : "744000131703527", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Folkestone", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.0791335,1.1794073" } ], "locationText" : "Folkestone, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Care coordination" ], "hardSkillsList" : [ "Meal preparation", "Light housekeeping" ], "hardSkills" : [ { "name" : "Meal preparation", "level" : "intermediate" }, { "name" : "Light housekeeping", "level" : "intermediate" } ], "majorSkills" : "Client care, Daily routines", "majorSkillsList" : [ "Client care", "Daily routines" ], "coreResponsibilities" : "Assist with mobility, Assist with bathing, Assist with dressing, Prepare light meals, Help with housekeeping, Organise client home, Track medication, Help find glasses", "teamCollaboration" : "Support each other", "domainKnowledge" : "Vulnerable people care", "domainList" : [ "vulnerable-people-care" ], "domainSpecificKnowledge" : [ "Vulnerable people care" ], "communicationSkills" : "Listening ear", "continuousLearning" : "Career development opportunities; Fully Paid training programme", "problemSolvingSkills" : "Think on your feet", "specialRequirements" : "Live-in role", "outcomesObjectives" : "Help people live best life", "qualificationsBasic" : "Caring, Compassionate, Good listener, Previous care experience", "qualificationsPreferred" : "Care Certificate Qualification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are looking forLive-In Care Assistants to cover Folkestone, Hythe and surrounding areas and Ashford, New Romney and surrounding areas. As a Live-In Care Assistant, you will 'live-in' with the Client for an agreed amount of time (the length of time is dependant on specific Client needs) Working for Home Instead we hope will give you a tremendous sense of pride and work fulfilment as you are able to impact the lives of vulnerable people in our communities. Working in our care team is more than just a job, we are one family and we support each other. We pull together to help each other in helping others and we are all working towards one goal-to help people live their best life, no matter their age, ability, health or state of mind. Do you have the skills to be an amazing Care Assistant?. Each day will be different, and you’ll need to think on your feet—whether it’s helping a client with mobility , assisting them with daily routines like bathing and dressing , or simply sitting down to enjoy a cup of tea together. You will need a listening ear , ready to hear incredible life stories, and sometimes, offering a simple chat to brighten our clients’ day. And providing an extra pair of eyes when needed, to keep track of medication , or helping a client find their glasses. You don’t need to be a Michelin star chef, but if you can make a cup of tea and help prepare a light meal , you’re just who we need. You might also be called upon to help with light housekeeping or organising their home so that it’s safe and comfortable. As one of our Care Assistants you will benefit from: * Great pay rates of £910 to £1200 * Career development opportunities * Fully Paid training programme * Care Certificate Qualification * Pension * Birthday Gift * Annual Appraisal Gift * Annual Company Party * Access to our Employee Assistance Programme * Discounts on high street brands through our benefit programme * Career development with opportunities to progress further * Daily/Weekly support ## Qualifications Previous experience of working within a Residential or Nursing Home setting or Home Care Setting. You will also need to be caring, compassionate and a good listener.", "summaryDescription" : "Live-In Care Assistant at Home Instead. Skills: Client care, Daily routines. Assist with mobility. Assist with bathing", "postedDate" : "2026-06-11T15:14:42.000", "createdAt" : "2026-06-15T21:56:27.303", "lastUpdated" : "2026-06-16T07:03:01.090", "ingestTimestamp" : "2026-06-15T21:56:27.303", "mongoId" : "6a305383f292fd229cf1336f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Meal preparation", "Light housekeeping", "Client care", "Daily routines", "Care coordination", "Vulnerable people care", "Care Certificate Qualification" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d3dd674d8ee00a0b321d6", "title" : "Live-In Care Assistant", "company" : "Home Instead", "industry" : "Hospital And Health Care", "salary" : { "min" : 910.0, "max" : 1200.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Folkestone & Hythe District, England, United Kingdom", "locations" : [ "Folkestone & Hythe District", "England", "United Kingdom" ], "certifications" : [ "Care Certificate Qualification" ], "timestamp" : "2026-06-16T02:31:29.737", "fingerprint" : "d9cbeab8f59eaa3772bd4edcf0f9371e9bbf4c6e035daa6108eefb8aca31c4b7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HomeInsteadCare/744000131703527-live-in-care-assistant", "externalId" : "744000131703527", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Folkestone", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.0791335,1.1794073" } ], "locationText" : "Folkestone, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Care coordination" ], "hardSkillsList" : [ "Meal preparation", "Light housekeeping" ], "hardSkills" : [ { "name" : "Meal preparation", "level" : "intermediate" }, { "name" : "Light housekeeping", "level" : "intermediate" } ], "majorSkills" : "Client care, Daily routines", "majorSkillsList" : [ "Client care", "Daily routines" ], "coreResponsibilities" : "Assist with mobility, Assist with bathing, Assist with dressing, Prepare light meals, Help organize home, Track medication, Help find glasses, Provide companionship", "teamCollaboration" : "Care team support", "domainKnowledge" : "Vulnerable people care", "domainList" : [ "vulnerable-people-care" ], "domainSpecificKnowledge" : [ "Vulnerable people care" ], "communicationSkills" : "Listening ear", "continuousLearning" : "Career development opportunities; Fully paid training", "problemSolvingSkills" : "Think on your feet", "specialRequirements" : "Live-in role", "outcomesObjectives" : "Help people live best life", "qualificationsBasic" : "Previous experience in care setting, Caring, Compassionate, Good listener", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are looking forLive-In Care Assistants to cover Folkestone, Hythe and surrounding areas and Ashford, New Romney and surrounding areas. As a Live-In Care Assistant, you will 'live-in' with the Client for an agreed amount of time (the length of time is dependant on specific Client needs) Working for Home Instead we hope will give you a tremendous sense of pride and work fulfilment as you are able to impact the lives of vulnerable people in our communities. Working in our care team is more than just a job, we are one family and we support each other. We pull together to help each other in helping others and we are all working towards one goal-to help people live their best life, no matter their age, ability, health or state of mind. Do you have the skills to be an amazing Care Assistant?. Each day will be different, and you’ll need to think on your feet—whether it’s helping a client with mobility , assisting them with daily routines like bathing and dressing , or simply sitting down to enjoy a cup of tea together. You will need a listening ear , ready to hear incredible life stories, and sometimes, offering a simple chat to brighten our clients’ day. And providing an extra pair of eyes when needed, to keep track of medication , or helping a client find their glasses. You don’t need to be a Michelin star chef, but if you can make a cup of tea and help prepare a light meal , you’re just who we need. You might also be called upon to help with light housekeeping or organising their home so that it’s safe and comfortable. As one of our Care Assistants you will benefit from: * Great pay rates of £910 to £1200 * Career development opportunities * Fully Paid training programme * Care Certificate Qualification * Pension * Birthday Gift * Annual Appraisal Gift * Annual Company Party * Access to our Employee Assistance Programme * Discounts on high street brands through our benefit programme * Career development with opportunities to progress further * Daily/Weekly support ## Qualifications Previous experience of working within a Residential or Nursing Home setting or Home Care Setting. You will also need to be caring, compassionate and a good listener.", "summaryDescription" : "Live-In Care Assistant at Home Instead. Skills: Client care, Daily routines. Assist with mobility. Assist with bathing", "postedDate" : "2026-06-11T15:14:42.000", "createdAt" : "2026-06-14T18:46:59.151", "lastUpdated" : "2026-06-16T02:31:29.737", "ingestTimestamp" : "2026-06-14T18:46:59.151", "mongoId" : "6a2d3dd674d8ee00a0b321d6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Meal preparation", "Light housekeeping", "Client care", "Daily routines", "Care coordination", "Vulnerable people care", "Care Certificate Qualification" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b5574d8ee00a0911556", "title" : "Private Live-In Carer", "company" : "Ellea Nursing", "industry" : "Healthcare", "salary" : { "min" : 1095.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "222 Grays Inn Rd, London, WC1X 8HB", "locations" : [ "222 Grays Inn Rd", "London", "WC1X 8HB" ], "certifications" : [ "Enhanced DBS" ], "timestamp" : "2026-06-15T10:02:36.515", "fingerprint" : "dbde9da7f10a95b41a252200e68da728bc5c95a8f0fe5840cd864de5e5edd2ae", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/elleanursing/jobs/7761045003", "externalId" : "7761045003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "professionalSkills" : [ "Personal care", "Daily living support", "Household tasks", "Client companionship", "Care plan adherence", "Record keeping", "Handover notes" ], "hardSkillsList" : [ "Personal care", "Medication support", "Daily living assistance", "Safe mobility", "Transfers", "Positioning" ], "hardSkills" : [ { "name" : "Personal care", "level" : "intermediate" }, { "name" : "Medication support", "level" : "intermediate" }, { "name" : "Daily living assistance", "level" : "intermediate" }, { "name" : "Safe mobility", "level" : "intermediate" }, { "name" : "Transfers", "level" : "intermediate" }, { "name" : "Positioning", "level" : "intermediate" } ], "majorSkills" : "Person-centred care, Personal care, Companionship, Care planning", "majorSkillsList" : [ "Person-centred care", "Personal care", "Companionship", "Care planning" ], "coreResponsibilities" : "Deliver person-centred care, Promote dignity and independence, Provide personal care, Ensure safe mobility, Prepare nutritious meals, Support household tasks, Offer meaningful companionship, Engage clients in activities, Accompany clients for appointments, Accompany clients for social events, Accompany clients for travel, Monitor client condition, Report changes in condition, Follow personalised care plan, Maintain daily records, Maintain handover notes, Build trusting rapport", "teamCollaboration" : "Collaborate with registered nurse", "domainKnowledge" : "CQC standards; Safeguarding principles", "domainList" : [ "cqc-standards", "safeguarding-principles" ], "domainSpecificKnowledge" : [ "CQC standards", "Safeguarding principles" ], "documentationSkills" : "Maintain daily records; Maintain handover notes", "specialRequirements" : "Client travel may be required, Travel with clients abroad", "outcomesObjectives" : "Enable clients to enjoy time at home; Deliver exceptional experience", "qualificationsBasic" : "12 months' care experience, Deliver safe, person-centred support, Skilled in personal care, Skilled in medication support, Skilled in daily living assistance, Work independently, Follow structured care plan, Professional communication style, Build trusted relationships, Fully compliant to work, Enhanced DBS, Right to Work in UK, Flexible and reliable, Work live-in rotational patterns, Travel with clients", "qualificationsPreferred" : "Full UK driving licence, Additional languages spoken", "workSiteFlexibility" : "Flexible", "rawDescription" : "Private Live-In Carer/HCA Location: London (client homes; travel may be required) Shifts/working hours: Flexible live-in placements Pay rates: £1,095.00 per week (including holiday pay) A world-class career, delivering world-class care Ellea Nursing provides world-class, bespoke private care to private clients nationwide. Our strength is our people. We celebrate compassion and clinical expertise in equal measure, and we invest in every member of our team to ensure they can deliver an exceptional, clinically led customer experience every time. The Role Ellea Nursing is seeking a Private Live‑In Carer / Healthcare Assistant to deliver dedicated, round‑the‑clock support that enables clients to enjoy meaningful time at home. Working on a rotational live‑in basis, you will provide personal care, daily living support, companionship and wellbeing assistance, while collaborating closely with a registered nurse who oversees all clinical care. Your focus is to deliver a warm, person‑centred and exceptional experience every day. This role suits a compassionate, experienced carer who values professionalism, discretion and building trusted relationships within a private home setting. Key Responsibilities Please note: Specific duties are tailored to the individual client’s clinical requirements, lifestyle preferences, and home environment. A detailed, bespoke care plan is provided for every placement. Deliver high-quality, person‑centred care in the client’s home, promoting dignity, independence and an excellent quality of life. Provide all aspects of personal care, including bathing, dressing, grooming, oral hygiene, toileting and continence, while ensuring safe mobility, transfers and positioning using appropriate equipment. Prepare and serve nutritious meals aligned to the client’s dietary, cultural and personal preferences, and support light household tasks such as laundry, tidying, shopping and maintaining a comfortable home. Offer meaningful companionship, engaging clients in conversation, hobbies, activities, social interaction, and outings to support emotional wellbeing. Accompany clients for appointments, social events and care‑assisted travel, both within the UK and abroad, always ensuring their safety and comfort. Monitor and report changes in the client’s physical or emotional condition, follow the personalised care plan accurately, and maintain clear daily records and handover notes. Build a strong, trusting rapport with clients and their families while upholding Ellea Nursing’s values and 5‑star service standards. Essential Requirements At least 12 months’ care experience in home care, residential or hospital settings, with proven ability to deliver safe, person‑centred support in line with CQC standards and safeguarding principles. Skilled in personal care, medication support and daily living assistance, with the confidence to work independently in a client’s home while following a structured care plan. Warm, professional communication style with the ability to build trusted relationships with clients and families. Fully compliant to work, including an Enhanced DBS (or willingness to obtain) and Right to Work in the UK. Flexible and reliable, able to work live‑in rotational patterns and travel with clients when required. Desirable Full UK driving licence Additional languages spoken Why Join Ellea Nursing? Autonomy: Manage your own schedule with flexible rotas. Time to Care: Escape the rush of the ward and focus entirely on one patient at a time. Competitive Pay: Rates reflective of the specialist skills and private nature of the work. Clinical Governance: Full backing from a clinical lead, you are independent, but never unsupported. How we reward you Enjoy rewarding placements matched to your skillset supporting Private clients, competitive pay and unparalleled professional development Competitive rates of pay and travel contribution 5-star customer service training and induction Flexible shifts to suit your schedule 24/7 expert clinical support from our dedicated team Wellbeing calls with our experienced supervisions and appraisals team Join Ellea Nursing Simply click ‘apply’ to start your journey with us. Alternatively, if you want to learn more about this opportunity, Ellea Nursing’s team of expert resourcers are here to help. Contact our team on: careers@elleanursing.com. Ellea Nursing is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy. #LINLON", "summaryDescription" : "Private Live-In Carer at Ellea Nursing. Skills: Person-centred care, Personal care, Companionship, Care planning. Deliver person-centred care. Promote dignity and independence", "postedDate" : "2026-06-13T20:43:14.682", "createdAt" : "2026-06-13T20:43:14.682", "lastUpdated" : "2026-06-15T10:02:36.515", "ingestTimestamp" : "2026-06-13T20:43:14.682", "mongoId" : "6a2c6b5574d8ee00a0911556", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Personal care", "Medication support", "Daily living assistance", "Safe mobility", "Transfers", "Positioning", "Person-centred care", "Companionship", "Care planning", "Daily living support", "Household tasks", "Client companionship", "Care plan adherence", "Record keeping", "Handover notes", "CQC standards", "Safeguarding principles", "Enhanced DBS" ], "skillCount" : 18, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30571cf292fd229cf341f4", "title" : "Mgr, Customer Care", "company" : "Natera", "industry" : "Healthcare", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Customer Care in the Biotech industry in the US, adjusted for remote work and company size." }, "location" : "US Remote (sup org use only)", "locations" : [ "US Remote (sup org use only)" ], "timestamp" : "2026-06-16T07:21:14.210", "fingerprint" : "1a8072024fffde95e14d8519910e7ad38b32cbc9ff52840725277123a94aab96", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/natera/jobs/6024036004", "externalId" : "6024036004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "POSITION SUMMARY: The Customer Experience Manager owns the customer experience across all Natera touchpoints and directly manages Customer Experience Supervisors. You are responsible for the Customer Experience group's SLAs, KPIs, and operational delivery. This role drives the planning and execution of major team projects and partners cross-functionally across Natera to solve workflow problems. You serve as the final tier of escalation for the group. PRIMARY RESPONSIBILITIES: Manage daily contact center operations across the Customer Experience group, making real-time adjustments to hit SLAs. Track, monitor, and report on Key Performance Indicators (KPIs) and operational metrics. Direct and develop Customer Experience Supervisors to hit operational targets and support business objectives. Partner with department heads across patient and provider touchpoints to improve experience and eliminate process gaps. Drive cross-functional initiatives from scoping through execution, optimizing team workflows. Own complex escalations, delivering fast resolutions and implementing structural fixes to prevent recurrence. Maintain high customer satisfaction and Net Promoter Score (NPS). Build and maintain a high-performing, accountable environment for the Customer Experience team. Comply with HIPAA policies and Natera procedures regarding PHI access and protection. Maintain current status on all Natera training requirements. QUALIFICATIONS: Bachelor’s degree or equivalent required; graduate degree preferred. Proven leadership experience managing high-volume customer experience or contact center operations. Experience managing cross-functional projects and working with matrixed teams. Healthcare or biotech experience strongly preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Strong data analysis skills; Excel analysis and modeling proficiency required. Track record of executing complex projects and meeting aggressive deadlines. Direct, concise written and verbal communication skills. Decisive and adaptable; capable of executing hands-on work while driving broader operational strategy. Experience reporting and presenting metrics to senior leadership. Expertise in de-escalating customer issues and executing root cause analysis. Ability to maintain professionalism and create clarity during complex escalations. Deep knowledge of contact center operations, SLA management, and customer service principles. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $87,600—$109,500 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page", "summaryDescription" : "Mgr, Customer Care at Natera", "postedDate" : "2026-06-15T23:18:00.196", "createdAt" : "2026-06-15T23:18:00.196", "lastUpdated" : "2026-06-16T07:21:14.210", "ingestTimestamp" : "2026-06-15T23:18:00.196", "mongoId" : "6a30571cf292fd229cf341f4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308069f292fd229c065519", "title" : "Customer Care Specialist", "company" : "Universal Audio", "industry" : "Manufacturing", "salary" : { "min" : 38000.0, "max" : 57000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Care Specialist in Bulgaria, adjusted for the technology industry and remote work." }, "location" : "Scotts Valley, California, United States", "locations" : [ "Scotts Valley", "California", "United States" ], "timestamp" : "2026-06-16T09:22:28.989", "fingerprint" : "7a7bdc569cf6a17ef92a907b12ee5f85d7dd7c3801668d582f966400f27f9efc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/universalaudio/jobs/4704005005", "externalId" : "4704005005", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "technicalSkills" : "Windows, MAC, UAD-2, Apollo, UA Console, LUNA", "professionalSkills" : [ "Customer service principles", "Computer system configuration", "Troubleshooting" ], "hardSkillsList" : [ "Product installation support", "Configuration troubleshooting", "Service request processing", "Warranty standards", "Sales returns", "RMA processing", "Account issue resolution", "Online purchase research", "Recording technology", "Computer applications", "Recording studio hardware", "Software signal routing", "Modern recording techniques", "Music production", "Sound design", "Principles of sound", "Guitar rig configuration", "Pedal board setup", "Effects setup" ], "softSkillsList" : [ "Tolerant", "Empathetic" ], "hardSkills" : [ { "name" : "Product installation support", "level" : "intermediate" }, { "name" : "Configuration troubleshooting", "level" : "intermediate" }, { "name" : "Service request processing", "level" : "intermediate" }, { "name" : "Warranty standards", "level" : "intermediate" }, { "name" : "Sales returns", "level" : "intermediate" }, { "name" : "RMA processing", "level" : "intermediate" }, { "name" : "Account issue resolution", "level" : "intermediate" }, { "name" : "Online purchase research", "level" : "intermediate" }, { "name" : "Recording technology", "level" : "intermediate" }, { "name" : "Computer applications", "level" : "intermediate" }, { "name" : "Recording studio hardware", "level" : "intermediate" }, { "name" : "Software signal routing", "level" : "intermediate" }, { "name" : "Modern recording techniques", "level" : "intermediate" }, { "name" : "Music production", "level" : "intermediate" }, { "name" : "Sound design", "level" : "intermediate" }, { "name" : "Principles of sound", "level" : "intermediate" }, { "name" : "Guitar rig configuration", "level" : "intermediate" }, { "name" : "Pedal board setup", "level" : "intermediate" }, { "name" : "Effects setup", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Tolerant" }, { "name" : "Empathetic" } ], "majorSkills" : "Customer care support, Product troubleshooting, Customer satisfaction", "majorSkillsList" : [ "Customer care support", "Product troubleshooting", "Customer satisfaction" ], "coreResponsibilities" : "Assist customers with inquiries, Provide product installation support, Troubleshoot Windows and MAC computers, Configure Windows and MAC systems, Troubleshoot DAWs, Generate knowledge base entries, Create video tutorials, Communicate with customers via telephone, Communicate via chat, Respond to online requests, Respond to service requests, Meet department metrics, Handle customer complaints, Resolve customer complaints, Escalate customer complaints, Achieve satisfaction scores, Obtain relevant information, Evaluate relevant information, Process replacement parts orders, Provide presales product information, Provide presales service information, Resolve account issues, Research online purchases, Coordinate with internal departments, Provide Return Material Authorizations, Adhere to warranty standards, Adhere to internal policies, Process approved sales returns, Coordinate RMA handling, Coordinate service requirements", "teamCollaboration" : "Coordinate with internal departments", "domainKnowledge" : "Guitar products; Connected digital interfaces; Analog equipment; Online store; Recording studio hardware; Software signal routing; Modern recording techniques; Music production; Sound design; Principles of sound; Guitar rig configuration; Pedal board setup; Effects setup", "domainList" : [ "guitar-products", "connected-digital-interfaces", "analog-equipment", "online-store", "recording-studio-hardware", "software-signal-routing", "modern-recording-techniques", "music-production", "sound-design", "principles-of-sound", "guitar-rig-configuration", "pedal-board-setup", "effects-setup" ], "domainSpecificKnowledge" : [ "Guitar products", "Connected digital interfaces", "Analog equipment", "Online store", "Recording studio hardware", "Software signal routing", "Modern recording techniques", "Music production", "Sound design", "Principles of sound", "Guitar rig configuration", "Pedal board setup", "Effects setup" ], "toolProficiency" : [ "DAW", "Cubase", "Pro Tools", "Nuendo", "Ableton Live", "Logic Pro" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Knowledge base entries; Video tutorials", "problemSolvingSkills" : "Problem analysis; Problem-solving; Troubleshooting", "specialRequirements" : "Work overtime, Work weekends", "outcomesObjectives" : "Achieve high customer satisfaction", "qualificationsBasic" : "High school diploma or equivalent, Experience with UAD-2/Apollo hardware, Experience with UA Software: Console and LUNA, Ability to lift 20 pounds, Ability to sit for extended periods, Access to high speed internet, Appropriate workspace at residence, Reliable transportation", "qualificationsPreferred" : "Formal recording technology education", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Department: Customer Care Location: Remote Universal Audio is looking for a talented Customer Care Specialist I to join our growing team. This person will provide pre and post-sale customer care support for UA’s product line of connected digital interfaces, guitar products, analog equipment and on-line store. The ideal candidate for this position will have extensive knowledge of guitar products, support and lore. This is done via online request, telephone support and via self-service tools. Responsibilities Assist all Universal Audio customers and incoming inquiries as required Provide UA product installation support and troubleshooting for Windows and MAC based computers Provide configuration and troubleshooting of Windows and MAC based computer systems and DAWs to customers Generate knowledge base entries, both written and in video tutorial formats Communicate directly with customers either by telephone, chat, online requests, or service requests Respond to customer inquiries, complaints, and service requests within specified department metrics Handle and resolve or appropriately escalate customer complaints to achieve high customer satisfaction interaction scores Obtain and evaluate all relevant information to handle inquiries and complaints Process replacement parts orders Provide customers with presales product and service information Provide support to customers to help resolve potential account issues, including research of online purchases Communicate and coordinate with internal departments as required Provide Return Material Authorizations (RMA) in accordance with warranty standards, internal policies or for approved sales returns Coordinate the handling of RMA, and service requirements through the distribution channel Qualifications Communication skills – English, verbal and written. In addition, region specific language as required by position. Problem analysis and problem-solving Attention to detail and accuracy Ability to translate support transactions and provide data collection to categorize interactions Adaptable, initiative, tolerant, empathetic, and with a positive approach to customer’s needs Experience with use of UAD-2/Apollo hardware products. Experience with UA Software: UA Console and LUNA recording software. Ability to lift 20 pounds Must be able to sit for extended periods Available to work overtime and weekends when required. Have access to high speed internet connection to accommodate working remotely Have an appropriate workspace in your residence, when applicable Have reliable transportation, when applicable Education / Experience High school diploma, general education degree or equivalent work experience. Formal recording technology education desirable Advanced Knowledge of customer service principles and practices Advanced Knowledge of configuring and troubleshooting Windows and MAC based computers Knowledge of relevant computer applications “DAW” for use with Universal Audio products (i. e. Cubase, Pro Tools, Nuendo, Ableton Live, Logic Pro, etc.) Knowledge of recording studio hardware/software signal routing principles, and modern recording techniques Knowledge of music production, sound design, basic principles of sound Knowledge of guitar rig configuration, signal routing, pedal board set up, and effects Compensation: California Hourly Rate of Pay is $20.10 - $23.27 per hour Base salary/hourly rate of pay will be based on the cost of labor for the city/state in which the new hire resides, at the time of hire UA offers competitive benefits: Profit sharing, Medical/Dental/Vision, 401K Safe Harbor Contribution, Stock Options, Flexible time-off (PTO/Sick Leave/Company Holiday Time-off), etc. UA Mission: We exist to thrill and inspire music makers everywhere with timeless sound and impeccable craftsmanship, freeing the songs inside and allowing you to sound like the records you love. UA Vision: In the future, music makers around the world will trust Universal Audio as a friend and creative partner, inspiring them to craft amazing records as naturally as playing their first instrument or singing their favorite song. The best home, project, and professional studios will feature most of the UA equipment from floor to ceiling — ranging from audio interfaces and guitar gear to microphones and software — all of it working together to deliver unrivaled sonics and operational symphony. Our customers will eagerly await each new UA product like a hit record or blockbuster movie, trusting that it may spark them to create the best music of their lives. In doing so, UA will become revered worldwide as the way that music is made. Universal Audio is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. UA also prohibits harassment of applicants or employees based on these protected categories.", "summaryDescription" : "Customer Care Specialist at Universal Audio. Skills: Customer care support, Product troubleshooting, Customer satisfaction. Assist customers with inquiries. Provide product installation support", "postedDate" : "2026-06-16T01:20:25.646", "createdAt" : "2026-06-16T01:20:25.646", "lastUpdated" : "2026-06-16T09:22:28.989", "ingestTimestamp" : "2026-06-16T01:20:25.646", "mongoId" : "6a308069f292fd229c065519", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Product installation support", "Configuration troubleshooting", "Service request processing", "Warranty standards", "Sales returns", "RMA processing", "Account issue resolution", "Online purchase research", "Recording technology", "Computer applications", "Recording studio hardware", "Software signal routing", "Modern recording techniques", "Music production", "Sound design", "Principles of sound", "Guitar rig configuration", "Pedal board setup", "Effects setup", "Tolerant", "Empathetic", "Customer care support", "Product troubleshooting", "Customer satisfaction", "Customer service principles", "Computer system configuration", "Troubleshooting", "Guitar products", "Connected digital interfaces", "Analog equipment", "Online store", "DAW", "Cubase", "Pro Tools", "Nuendo", "Ableton Live", "Logic Pro" ], "skillCount" : 37, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307f25f292fd229c0559ef", "title" : "Live Event Manager", "company" : "Bisnow", "industry" : "Event Manager", "salary" : { "min" : 65000.0, "max" : 80000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Washington, D.C.", "locations" : [ "Washington, D.C." ], "timestamp" : "2026-06-16T12:45:44.613", "fingerprint" : "27cf3e0fb4570c698e363d869e9985ab8ccb56c355629de6140661eef00215bb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/bisnow/ea193751-868f-4303-bcec-a47ef54354e7/apply", "externalId" : "ea193751-868f-4303-bcec-a47ef54354e7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 4, "experienceLevel" : "Manager", "coreResponsibilities" : "Facilitate on-site coordination for Bisnow live events, Confirm venues, AV, catering, and party rental, Establish and maintain relationships with vendors, Establish and maintain relationships with venue staff, Order and pick up name-tags and signage, Set up registration before guests arrive, Bring event signage and material to event space, Set up event materials, Ensure event materials are safely removed, Manage on-site ticket requests, Manage on-site ticket charges, Coordinate with Bisnow Clients, Ensure clients are pleased and supported, Work with party rental vendors to set up, Work with party rental vendors to set up, Work with party rental vendors to set up, Research competitive conferences, Finalize conference dates/times", "teamCollaboration" : "Coordinate with Bisnow Clients; Work with party rental vendors", "domainKnowledge" : "Commercial real estate", "domainList" : [ "commercial-real-estate" ], "domainSpecificKnowledge" : [ "Commercial real estate" ], "toolProficiency" : [ "Square" ], "specialRequirements" : "Monthly travel to Carolinas or Nashville, 3-4 days/week in office", "qualificationsBasic" : "1-4 years Live Event Coordination experience, 1-4 years Live Event Management experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "## Description Bisnow is looking for an Event Manager to join our Washington, D.C. team in commercial real estate advertising & event networking! There’s strong career growth potential here — from Senior Event Manager to Associate Event Director and beyond. We love promoting from within. This is a hybrid role based out of our DC office (3–4 days/week): 1730 Rhode Island Ave NW, Washington, DC 20036. The role also includes monthly quick-travel to the Carolinas or Nashville for events, so candidates must be excited and willing to travel. BISNOW OVERVIEW Bisnow is the leading B2B media platform powering the commercial real estate industry. We connect CRE professionals through award-winning news, high-impact events, marketing solutions, recruiting services, and sales enablement tools that drive real business results. With 1.7M+ subscribers and 400+ events annually across 47 markets in the U.S., Canada, the UK, Ireland, and the Netherlands, we don’t just cover the industry, we help move it forward. We inform. We connect. We create opportunities that turn into deals. Global mindset. Hyper-local execution. ## Key Responsibilities Facilitate all on-site coordination for Bisnow live events within the DMV area. Ensure that venues, AV, catering and party rental are all confirmed prior to the event; ability to work on tight deadlines. Establish and maintain relationships with vendors & venue staff within our targeted markets. Order/pick up name-tags and signage prior to the event and set up registration before guests arrive. Bring all event signage and material to event space prior to the start of the event, set-up event materials, and ensure that all is safely removed from the event once concluded. Manage on-site ticket requests and charges through Bisnow's square account. Coordinate with Bisnow Clients who are sponsoring the event to ensure that they are pleased and supported throughout the entire process. Provide social media, marketing and sales support (event videos, photos and sponsor presentations) to internal teams. Work with party rental vendors to set up Stage, Chairs and AV. Research and understand competitive conferences to ultimately finalize conference dates/times. This is a dynamic role that fits high energy, collaborative and smart event coordinators. ## What are we looking for? 1 - 4 years of Live Event Coordination or Management experience required Entrepreneurial mindset, self discipline, organized and ambitious work ethic A positive and energetic attitude with exceptional communication skills Ability to work with a high-energy, sales-team Flexibility matched with dependability ## What's in it for you? Competitive compensation structure! Medical, Dental and Vision Insurance - effective the 1st of the month following your start date. Short and Long Term Disability Insurance - this includes maternity and paternity leaves as well. 401K Profit Sharing Plan Flexible Spending Account Health Savings Account Dependent Care Account Unlimited Vacation Days 7 days paid sick leave 9 paid Holidays Referral Bonus Program Pet Friendly Offices You’ll get to work with incredibly smart, passionate, driven, ambitious, kind, caring and mindful people and will rarely experience an overload of policies, bureaucracy or toxicity (the latter, we do not tolerate). ## Additional Information Get To Know Our Teams! < Click here for more info about Bisnow, Biscred & SelectLeaders! Before applying, please read our values below. Our values describe and give insight into our culture. If you do not share the same values, this role will not be a mutually beneficial fit. If you do share these values and want to apply, we encourage you to do so. Our values demand that we be curious, self-aware, fearless, consistent. We say yes to seemingly insurmountable challenges because we dare ourselves to push further. And we go the distance because we are individually and collectively entrepreneurial, always asking: Why can’t it be done? We find a way because we care more than the competition. We embrace team and disown ego. We are ruthlessly disciplined and unabashedly kind. We unreservedly challenge the status quo and vigorously fight for new levels of excellence. We believe the difference between good and great is exceptional communication. We obsess over creating value for our team and our customers. We push ourselves and our industry to be more inclusive, to champion diversity and to fight racism, gender bias and all forms of inequality. We never peak. We never quit. We never have excuses. We own our failures and we commit to being smarter and stronger because of them. We give our best today and even better tomorrow. We are here to win. ", "summaryDescription" : "Live Event Manager at Bisnow. Facilitate on-site coordination for Bisnow live events. Confirm venues, AV, catering, and party rental", "postedDate" : "2026-06-15T21:41:29.965", "createdAt" : "2026-06-15T21:41:29.965", "lastUpdated" : "2026-06-16T12:45:44.613", "ingestTimestamp" : "2026-06-16T03:25:12.415", "mongoId" : "6a307f25f292fd229c0559ef", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 80000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Commercial real estate", "Square" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3068fcf292fd229cfc6424", "title" : "Retail Customer Service", "company" : "Entain", "industry" : "Retail", "salary" : { "min" : 1300.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Sleaford, England, United Kingdom", "locations" : [ "Sleaford", "England", "United Kingdom" ], "timestamp" : "2026-06-16T09:11:50.830", "fingerprint" : "443b97c03cbe8f6b13a5e5b912b3f4b0104f1d151af9cd511cd238d6e2c3a29d", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Entain/744000132222501-retail-customer-service", "externalId" : "744000132222501", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sleaford", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.9996500,-0.4095586" } ], "locationText" : "Sleaford, England, United Kingdom", "employmentType" : "PART_TIME", "experienceLevel" : "not-applicable", "hardSkillsList" : [ "Cash handling", "Payment transactions" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" }, { "name" : "Payment transactions", "level" : "intermediate" } ], "majorSkills" : "Customer service, Sales, Betting operations", "majorSkillsList" : [ "Customer service", "Sales", "Betting operations" ], "coreResponsibilities" : "Deliver outstanding customer service, Urge safer gambling, Take bets on sports, Process customer transactions, Demonstrate products and terminals, Handle customer complaints, Work towards defined targets, Maintain high shop standards, Open or close the shop", "teamCollaboration" : "Serve customers; Build relationships", "domainKnowledge" : "Sports betting; Gaming operations", "domainList" : [ "sports-betting", "gaming-operations" ], "domainSpecificKnowledge" : [ "Sports betting", "Gaming operations" ], "continuousLearning" : "Development opportunities", "problemSolvingSkills" : "Problem-solving skills", "outcomesObjectives" : "Encourage repeat custom", "qualificationsBasic" : "18 years of age or over, Previous customer-facing work, Confidence working with customers, Familiarity with cash handling", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer. As a Retail Customer Service Manager , you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers. Reporting to the Shop Manager you will be part of the Shop team , who will serve customers and build relationships to encourage repeat custom. Salary is £13.00 per hour Are you ready to launch a winning career? What you will do * Deliver outstanding customer service. * Always urge safer gambling. * Take bets on different sports and events. * Process customer transactions including cash handling. * Help demonstrate our products and betting terminals to customers. * Handle customer complaints or concerns with empathy and problem-solving skills. * Work towards defined targets. * Maintain high shop standards. * Open or close the shop. Work patterns Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be 10 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. ## Qualifications To be successful in this role: * You must be 18 years of age or over to work in one of our betting shops. * Previous work in a customer-facing setting. * Confidence working with customers in person. * Familiarity with cash handling and payment transactions. ## Additional Information Benefits At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like: * Optional overtime subject to availability. * Pension Scheme and annual ShareSave. * Discounts with hundreds of retailers. * Healthcare and wellbeing support. * Development opportunities. And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Equal Opportunities. If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you. We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves. We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. #LI-Onsite", "summaryDescription" : "Retail Customer Service at Entain. Skills: Customer service, Sales, Betting operations. Deliver outstanding customer service. Urge safer gambling", "postedDate" : "2026-06-15T15:00:35.000", "createdAt" : "2026-06-16T00:18:59.100", "lastUpdated" : "2026-06-16T09:11:50.830", "ingestTimestamp" : "2026-06-16T00:18:59.100", "mongoId" : "6a3068fcf292fd229cfc6424", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Cash handling", "Payment transactions", "Customer service", "Sales", "Betting operations", "Sports betting", "Gaming operations" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3067a4f292fd229cfc0014", "title" : "Customer Care Representative", "company" : "Realtor.com", "industry" : "Real Estate", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Care Representative in Scottsdale, United States, adjusted for the Real Estate industry and company size." }, "location" : "Phoenix, Arizona, United States", "locations" : [ "Phoenix", "Arizona", "United States" ], "timestamp" : "2026-06-16T07:11:52.251", "fingerprint" : "f730ec0c38b14b5002fde13035c2d76a711f8dd33fa4bf74ebc51ee7ebbea971", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/rdccareers/jobs/7773608003?gh_jid=7773608003", "externalId" : "7773608003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Scottsdale", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "33.4942189,-111.9260180" } ], "locationText" : "Scottsdale, Arizona, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Customer Care Representative at Realtor.com Location: Scottsdale, AZ (Hybrid/3 days in office) About the Role: Are you driven to excel in a high-performance environment where your efforts create meaningful impact? At Realtor.com, we are seeking a passionate Customer Care Representative to join our dynamic team. We operate on a foundation of \"Real\" values that define our culture of excellence: Real Purpose: We are united by our mission to help everyone find their home and to support our core customers, real estate agents and brokers, in improving their business outcomes, ensuring every interaction makes a difference. Real Ambition: We strive for continuous growth, challenging ourselves to exceed performance goals and career milestones. Real Innovation: We embrace change and creative problem-solving to improve the software and support experiences we provide. Real Collaboration: We work together as a cohesive unit, supporting one another to deliver world-class service to our real estate professionals. Real Ownership: We take full accountability for our work, handling inquiries with accuracy, empathy, and professional integrity. If you are an enthusiastic self-starter ready to thrive in a fast-paced, high-performance environment, we invite you to apply and help us shape the future of real estate support. We are currently hiring FULL-TIME Customer Care Representative (CCR) professionals for our inbound call center! Successful candidates will possess strong skills in providing world-class customer service at all times. Strong interpersonal skills, being a self-starter, and an ability to quickly adapt to change are required in this fast-paced, high-volume inbound customer service center. Let your customer service skills shine as you deliver exceptional service to our customers who are professionals in the real estate industry. While supporting our customers, you will provide prompt, efficient handling of customer inquiries, such as offering insight into our company products, troubleshooting software issues, and addressing billing and general inquiries. Top Reasons to Apply Today: Growth Opportunities; Advance your career in a dynamic real estate tech company with merit-based promotions. Great Pay Earn $19.50/hr + up to $400 monthly bonus, plus medical, 401(k), PTO Help customers find solutions and shape their real estate journey in a fast-paced, team-driven role. What You’ll Do: Customer Support Excellence: Serve as the primary point of contact for our real estate agents and brokers, ensuring every interaction aligns with our Real Purpose to help everyone find their home and to help our professional customers improve their business outcomes. Professional Integrity: Demonstrate Real Ownership by maintaining high levels of professionalism, empathy, and accuracy in every interaction, building deep rapport and trust with our professional customers. Proactive Growth: Embody Real Ambition by continuously developing deep product knowledge and actively seeking coaching to exceed performance benchmarks in our high-performance environment. Creative Problem Solving: Drive Real Innovation by embracing change and using creative, efficient strategies to resolve complex software and product inquiries. Cohesive Teamwork: Contribute to Real Collaboration by working with management and teammates to share insights, optimize processes, and ensure we act as a unified, world-class support team. Data Stewardship: Take Real Ownership of data integrity by updating customer information in Salesforce with detailed, accurate notations for every interaction. Performance Impact: Consistently meet or exceed expectations for productivity and service quality, demonstrating Real Ambition and the drive to positively impact our customers' business results through efficient, one-call resolution. Operational Reliability: Adhere to all attendance and punctuality guidelines, ensuring consistent availability to support our customers and team members. Other Duties: Perform other duties and responsibilities as needed. What You’ll Bring: Minimum two years of customer service experience preferred, ideally in a call center environment Must be willing to work in a heavy phone-based environment Must be able to work in office 3 days per week Experience with performing outbound calls is a plus Must be able to work independently and in a team environment Must be able to to type, talk and navigate systems simultaneously Typing words per minute - minimum expectation 35-40 WPM Ability to multi task and adapt to changing business needs Working knowledge and experience with Gmail, Salesforce (or other CRM platforms), G Suite, MS Office Suite, Instant Messenger and Chrome Must have understanding of internet navigation and tools Excellent communication skills, both verbal and written Excellent track record of attendance Must have High School diploma or equivalent How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity in our Scottsdale, AZ office. How We Reward You: Working with a highly-motivated team with a proven track record of success that also has a lot of FUN! A competitive work environment with great culture, rewards, recognition, and fun events Inclusive and competitive medical, Rx, dental, and vision coverage Family-forming benefits 13 paid holidays intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.", "summaryDescription" : "Customer Care Representative at Realtor.com", "postedDate" : "2026-06-15T23:28:30.910", "createdAt" : "2026-06-15T23:28:30.910", "lastUpdated" : "2026-06-16T07:11:52.251", "ingestTimestamp" : "2026-06-15T23:28:30.910", "mongoId" : "6a3067a4f292fd229cfc0014", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.98 }, { "id" : "6a210e4d74d8ee00a0af6c63", "title" : "Customer Engineer III, Platform", "company" : "Google", "industry" : "Technology", "salary" : { "min" : 175000.0, "max" : 265000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Customer Engineer III, Platform at a large technology company in Chicago, United States, adjusted for seniority and industry." }, "location" : "[Chicago, IL, USA, [Chicago, IL, USA], Chicago, null, IL, US]", "locations" : [ "[Chicago, IL, USA, [Chicago, IL, USA], Chicago, null, IL, US]", "[Atlanta, GA, USA, [Atlanta, GA, USA], Atlanta, null, GA, US]", "[Cambridge, MA, USA, [Cambridge, MA, USA], Cambridge, null, MA, US]", "[Reston, VA, USA, [Reston, VA, USA], Reston, null, VA, US]", "[New York, NY, USA, [New York, NY, USA], New York, null, NY, US]" ], "timestamp" : "2026-06-16T12:24:13.424", "fingerprint" : "e9d7b4e0a4006b9bfab9b012c08d4493de0aef1d1d465e3ebd4b97efe1769a4b", "source" : "google", "language" : "en", "externalId" : "87556202522649286", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "summaryDescription" : "Customer Engineer III, Platform at Google", "postedDate" : "2026-06-16T01:48:29.650", "createdAt" : "2026-06-16T01:48:29.650", "lastUpdated" : "2026-06-16T12:24:13.424", "ingestTimestamp" : "2026-06-16T01:48:29.650", "mongoId" : "6a210e4d74d8ee00a0af6c63", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 265000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057c0f292fd229cf3db8e", "title" : "Retail Customer Advisor", "company" : "Three UK", "industry" : "Telecommunications", "salary" : { "min" : 13.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Rushden, England, United Kingdom", "locations" : [ "Rushden", "England", "United Kingdom" ], "timestamp" : "2026-06-16T11:19:04.526", "fingerprint" : "9828b95a62a938c2b4c202e9775aaf387fc4c650e16eae07312fbc63a096411f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Three-UK/744000132238029-retail-customer-advisor-rushden-lakes-30-hours", "externalId" : "744000132238029", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Rushden", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.2911567,-0.5988177" } ], "locationText" : "Rushden, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Enhance customer journey, Create exceptional experiences, Tailor and promote products, Achieve personal KPIs, Meet store performance goals, Drive sales, Provide personalised solutions, Resolve mobile enquiries, Resolve network enquiries, Give prompt resolution", "teamCollaboration" : "Work within a team", "continuousLearning" : "Ongoing development opportunities; Learning & development tools", "problemSolvingSkills" : "Problem Solving; Resourceful; Proactive", "outcomesObjectives" : "Hitting sales targets", "qualificationsBasic" : "Customer Focused, Team Collaboration, Problem Solving", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Three Retail Customer Advisor Location: Unit GS08 Rushden Lakes, Rushden, United Kingdom, NN10 6FH Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 30 hours across 5 days per week, including weekends on a rotation basis Who We Are We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team. Key Responsibilities: * Customer Engagement : Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. * Service Excellence : Create exceptional experiences through tailoring and promoting our innovative products and services. * Performance Enhancement : Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. * Solution Efficiency : Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. ## Qualifications It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary. Key qualities include: * Customer Focused : A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. * Team Collaboration : The ability to work well within a team, contributing to a positive and high-performing environment. * Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most. Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond. ## Additional Information We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being. What we offer We care about our people’s success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools. Need to know We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email [jobs@three.co.uk](mailto:jobs@three.co.uk) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you. #VodafoneThree #LI-Onsite", "summaryDescription" : "Retail Customer Advisor at Three UK. Enhance customer journey. Create exceptional experiences", "postedDate" : "2026-06-15T15:45:08.000", "createdAt" : "2026-06-15T23:41:15.313", "lastUpdated" : "2026-06-16T11:19:04.526", "ingestTimestamp" : "2026-06-15T23:41:15.313", "mongoId" : "6a3057c0f292fd229cf3db8e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Telecommunications", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305383f292fd229cf1338e", "title" : "Live In Care CAREGiver", "company" : "Home Instead", "industry" : "Hospital And Health Care", "salary" : { "min" : 31000.0, "max" : 42000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Live In Caregiver in Leicester, UK, adjusted for mid-seniority and the healthcare industry." }, "location" : "Leicester, England, United Kingdom", "locations" : [ "Leicester", "England", "United Kingdom" ], "timestamp" : "2026-06-16T04:27:12.317", "fingerprint" : "da56750e2a9b4574027b5b0da659acf289330071e1482e0e205b3cc018fa3e68", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HomeInsteadCare/744000131624949-live-in-care-caregiver", "externalId" : "744000131624949", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Leicester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.6362000,-1.1331969" } ], "locationText" : "Leicester, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Care coordination", "Clinical support", "Household management" ], "hardSkillsList" : [ "PEG feeding", "Duodopa pump therapy", "Medication administration", "Pressure area care", "Skincare", "Oral hygiene", "Continence care", "Personal care" ], "softSkillsList" : [ "Kind", "Patient", "Empathetic", "Reliable", "Organised", "Respectful", "Compassionate", "Confident" ], "hardSkills" : [ { "name" : "PEG feeding", "level" : "intermediate" }, { "name" : "Duodopa pump therapy", "level" : "intermediate" }, { "name" : "Medication administration", "level" : "intermediate" }, { "name" : "Pressure area care", "level" : "intermediate" }, { "name" : "Skincare", "level" : "intermediate" }, { "name" : "Oral hygiene", "level" : "intermediate" }, { "name" : "Continence care", "level" : "intermediate" }, { "name" : "Personal care", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Kind" }, { "name" : "Patient" }, { "name" : "Empathetic" }, { "name" : "Reliable" }, { "name" : "Organised" }, { "name" : "Respectful" }, { "name" : "Compassionate" }, { "name" : "Confident" } ], "majorSkills" : "Complex care, Person-centred care, Dignity in ageing, Parkinson's care", "majorSkillsList" : [ "Complex care", "Person-centred care", "Dignity in ageing", "Parkinson's care" ], "coreResponsibilities" : "Provide personal care, Assist with washing, Assist with dressing, Assist with continence care, Assist with oral hygiene, Assist with grooming, Support skincare, Support pressure area care, Maintain client comfort, Maintain client wellbeing, Maintain client preferences, Support safe transfers, Manage Duodopa infusion pump, Support PEG feeding, Support medication administration, Monitor Parkinson's symptoms, Monitor overall wellbeing, Maintain accurate care records, Maintain medication documentation, Liaise with healthcare professionals, Liaise with family members, Build trusting relationship, Facilitate communication with family, Encourage participation in activities, Encourage social engagement, Support emotional wellbeing, Promote calm environment, Promote supportive environment, Promote person-centred environment, Prepare meals, Prepare drinks, Maintain clean home environment, Maintain safe home environment, Maintain organised home environment, Complete laundry, Complete bedding changes, Assist with shopping, Assist with stock management, Monitor clinical supplies, Reorder clinical supplies, Monitor medications, Reorder medications, Sleep in accommodation, Respond to overnight needs, Respond to overnight concerns, Monitor for respiratory distress, Monitor for aspiration risks, Ensure client safety overnight, Ensure client comfort overnight", "teamCollaboration" : "Work with family; Work with healthcare team", "domainKnowledge" : "Parkinson's disease; Parkinson's dementia; PEG feeding; Duodopa therapy; Complex care needs; Ageing; Dementia care; Safeguarding; Person-centred care", "domainList" : [ "parkinson-s-disease", "parkinson-s-dementia", "peg-feeding", "duodopa-therapy", "complex-care-needs", "ageing", "dementia-care", "safeguarding", "person-centred-care" ], "domainSpecificKnowledge" : [ "Parkinson's disease", "Parkinson's dementia", "PEG feeding", "Duodopa therapy", "Complex care needs", "Ageing", "Dementia care", "Safeguarding", "Person-centred care" ], "documentationSkills" : "Care records; Medication documentation", "continuousLearning" : "Ongoing training; Clinical support; Specialist training; Professional development", "specialRequirements" : "Live-in accommodation, Monitoring equipment active, Sleep in overnight", "outcomesObjectives" : "Maintain safety; Maintain dignity; Maintain independence; Maintain quality of life; Promote wellbeing; Promote comfort; Promote stability", "qualificationsBasic" : "Previous live-in care experience, Experience supporting complex health needs, Communication skills, Record-keeping skills, Ability to remain calm, Professional during challenging situations, Understanding of dignity, Understanding of safeguarding, Understanding of person-centred care, Compassionate approach, Patient approach, Emotionally intelligent approach, Eligibility to work in UK", "qualificationsPreferred" : "Experience with Parkinson's disease, Experience with dementia care, Experience with PEG feeding, Experience with medication administration, Experience using hoists, Experience with moving and handling equipment, Relevant Health & Social Care qualification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Home Instead West Leicestershire & Market Bosworth, our mission is to bring dignity back into ageing. We are passionate about helping older adults live safely, independently, and comfortably in their own homes while receiving the highest standard of care. As an award-winning home care provider, we deliver relationship-led, person-centred care tailored to each client's individual needs, preferences, and circumstances. We believe that ageing should never mean losing choice, independence, or quality of life, and we are committed to supporting our clients to live well in the place they know and love most—their own home. Our Care Professionals are at the heart of everything we do. We provide industry-leading training, ongoing support, and opportunities for professional development, ensuring our team has the confidence and skills to deliver exceptional care. Whether supporting clients with companionship, personal care, dementia, Parkinson's disease, or complex clinical needs, we are dedicated to providing care with compassion, respect, and dignity. Joining Home Instead means becoming part of a supportive, values-driven team that is making a real difference to the lives of clients and their families across West Leicestershire and Market Bosworth every day. The client is a female living at home with complex care needs arising from Parkinson's disease, Parkinson's-related dementia, PEG feeding requirements, and specialist Duodopa pump therapy. She requires 24-hour person-centred support to maintain her safety, dignity, independence, and quality of life within her own home. The successful candidate will work closely with the client's family and multidisciplinary healthcare team to deliver high-quality care that promotes wellbeing, comfort, and stability while supporting her wish to remain at home. Personal Care & Daily Living Support * Provide compassionate personal care with dignity and respect. * Assist with washing, dressing, continence care, oral hygiene, and grooming. * Support skincare and pressure area care. * Maintain the client’s comfort, wellbeing, and personal preferences. * Support safe transfers using specialist equipment alongside visiting care staff. Specialist Clinical Support - Training will be provided * Manage and monitor a Duodopa infusion pump following established care protocols. * Support PEG feeding and medication administration. * Monitor for changes in Parkinson's symptoms and overall wellbeing. * Maintain accurate care records and medication documentation. * Liaise with healthcare professionals and family members as required. Companionship & Emotional Support * Build a meaningful and trusting relationship with the client. * Facilitate communication with family members. * Encourage participation in meaningful activities and social engagement. * Support emotional wellbeing through reassurance, patience, and positive engagement. * Promote a calm, supportive, and person-centred environment. Household Management * Prepare meals and drinks in accordance with the client's care plan. * Maintain a clean, safe, and organised home environment. * Complete laundry and bedding changes. * Assist with shopping and stock management. * Ensure clinical supplies and medications are monitored and reordered when required. Overnight Responsibilities * Sleep in provided accommodation with monitoring equipment active. * Respond promptly to any overnight needs or concerns. * Monitor for signs of respiratory distress or aspiration risks. * Ensure the client remains safe and comfortable throughout the night. ## Qualifications Essential * Previous experience in live-in care. * Experience supporting clients with complex health needs. * Strong communication and record-keeping skills. * Ability to remain calm and professional during challenging situations. * Excellent understanding of dignity, safeguarding, and person-centred care. * Compassionate, patient, and emotionally intelligent approach. * Eligibility to work in the UK. Desirable * Experience supporting individuals living with Parkinson's disease. * Experience with dementia care. * Experience with PEG feeding. * Experience with medication administration. * Experience using hoists and moving and handling equipment. * Relevant Health & Social Care qualification. Personal Qualities We are looking for someone who is: * Kind, patient, and empathetic. * Reliable and highly organised. * Comfortable working independently. * Respectful, professional, and compassionate. * Confident supporting complex care needs. * Able to build positive relationships with clients, families, and healthcare professionals. * Committed to delivering exceptional standards of care. ## Additional Information At Home Instead West Leicestershire & Market Bosworth, we value and support our Care Professionals with: * Competitive pay package. * Ongoing training and clinical support. * Full induction and specialist training. * Opportunity to make a genuine difference in someone's life. * Supportive management team. * A rewarding and meaningful long-term placement. * Competitive pay rates * Paid mileage after the first 10 miles * Access to an Employee Assistance Programme (EAP) * Award-winning induction and ongoing professional development * Local office support team and 24/7 on-call support * Blue Light Discount Card access * Refer a Friend Scheme * Regular team meetings, support visits, and training updates * Recognition and appreciation throughout the year including birthdays and special occasions * Access to special events and wellbeing support", "summaryDescription" : "Live In Care CAREGiver at Home Instead. Skills: Complex care, Person-centred care, Dignity in ageing, Parkinson's care. Provide personal care. Assist with washing", "postedDate" : "2026-06-11T09:20:29.000", "createdAt" : "2026-06-15T21:56:27.957", "lastUpdated" : "2026-06-16T04:27:12.317", "ingestTimestamp" : "2026-06-15T21:56:27.957", "mongoId" : "6a305383f292fd229cf1338e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "PEG feeding", "Duodopa pump therapy", "Medication administration", "Pressure area care", "Skincare", "Oral hygiene", "Continence care", "Personal care", "Kind", "Patient", "Empathetic", "Reliable", "Organised", "Respectful", "Compassionate", "Confident", "Complex care", "Person-centred care", "Dignity in ageing", "Parkinson's care", "Care coordination", "Clinical support", "Household management", "Parkinson's disease", "Parkinson's dementia", "Duodopa therapy", "Complex care needs", "Ageing", "Dementia care", "Safeguarding" ], "skillCount" : 30, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2d3dd674d8ee00a0b321f7", "title" : "Live In Care CAREGiver", "company" : "Home Instead", "industry" : "Hospital And Health Care", "salary" : { "min" : 31000.0, "max" : 42000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Live In Caregiver in Leicester, UK, adjusted for mid-seniority and the healthcare industry." }, "location" : "Leicester, England, United Kingdom", "locations" : [ "Leicester", "England", "United Kingdom" ], "certifications" : [ "Health & Social Care qualification" ], "timestamp" : "2026-06-15T09:27:57.595", "fingerprint" : "62ff7d5479c0b79b33c82d9f9cea4bb92423a40a46abc12e46b49b934a6d8f51", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HomeInsteadCare/744000131624949-live-in-care-caregiver", "externalId" : "744000131624949", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Leicester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.6362000,-1.1331969" } ], "locationText" : "Leicester, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "PEG feeding", "Duodopa pump therapy", "Medication administration", "Pressure area care", "Moving and handling" ], "softSkillsList" : [ "Kind", "Patient", "Empathetic", "Reliable", "Organised", "Respectful", "Professional", "Compassionate", "Confident", "Committed" ], "hardSkills" : [ { "name" : "PEG feeding", "level" : "intermediate" }, { "name" : "Duodopa pump therapy", "level" : "intermediate" }, { "name" : "Medication administration", "level" : "intermediate" }, { "name" : "Pressure area care", "level" : "intermediate" }, { "name" : "Moving and handling", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Kind" }, { "name" : "Patient" }, { "name" : "Empathetic" }, { "name" : "Reliable" }, { "name" : "Organised" }, { "name" : "Respectful" }, { "name" : "Professional" }, { "name" : "Compassionate" }, { "name" : "Confident" }, { "name" : "Committed" } ], "majorSkills" : "Complex care, Person-centred care, Dementia care, Parkinson's care", "majorSkillsList" : [ "Complex care", "Person-centred care", "Dementia care", "Parkinson's care" ], "coreResponsibilities" : "Provide personal care, Assist with washing, Assist with dressing, Assist with continence care, Assist with oral hygiene, Assist with grooming, Support skincare, Support pressure area care, Maintain client comfort, Support safe transfers, Manage Duodopa infusion pump, Support PEG feeding, Support medication administration, Monitor Parkinson's symptoms, Monitor wellbeing, Maintain accurate care records, Maintain medication documentation, Liaise with healthcare professionals, Liaise with family members, Build trusting relationship, Facilitate communication with family, Encourage meaningful activities, Encourage social engagement, Support emotional wellbeing, Promote calm environment, Promote supportive environment, Promote person-centred environment, Prepare meals and drinks, Maintain clean home environment, Maintain safe home environment, Maintain organised home environment, Complete laundry, Complete bedding changes, Assist with shopping, Assist with stock management, Monitor clinical supplies, Reorder clinical supplies, Monitor medications, Reorder medications, Sleep in accommodation, Respond to overnight needs, Respond to overnight concerns, Monitor for respiratory distress, Monitor for aspiration risks, Ensure client safety overnight, Ensure client comfort overnight", "teamCollaboration" : "Work with family; Work with healthcare team", "domainKnowledge" : "Parkinson's disease; Parkinson's-related dementia; PEG feeding; Duodopa pump therapy; Complex care needs; Ageing; Dementia care; Parkinson's symptoms", "domainList" : [ "parkinson-s-disease", "parkinson-s-related-dementia", "peg-feeding", "duodopa-pump-therapy", "complex-care-needs", "ageing", "dementia-care", "parkinson-s-symptoms" ], "domainSpecificKnowledge" : [ "Parkinson's disease", "Parkinson's-related dementia", "PEG feeding", "Duodopa pump therapy", "Complex care needs", "Ageing", "Dementia care", "Parkinson's symptoms" ], "communicationSkills" : "Record-keeping", "documentationSkills" : "Care records documentation; Medication documentation", "continuousLearning" : "Ongoing training; Clinical support; Full induction; Specialist training; Professional development", "specialRequirements" : "Sleep in accommodation, Monitoring equipment active", "outcomesObjectives" : "Maintain safety; Maintain dignity; Maintain independence; Maintain quality of life; Promote wellbeing; Promote comfort; Promote stability", "qualificationsBasic" : "Previous live-in care experience, Experience supporting complex health needs, Communication and record-keeping skills, Ability to remain calm, Understanding of dignity, Understanding of safeguarding, Understanding of person-centred care, Compassionate, patient, and emotionally intelligent approach, Eligibility to work in the UK", "qualificationsPreferred" : "Experience supporting Parkinson's disease, Experience with dementia care, Experience with PEG feeding, Experience with medication administration, Experience using hoists, Experience with moving and handling equipment, Relevant Health & Social Care qualification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Home Instead West Leicestershire & Market Bosworth, our mission is to bring dignity back into ageing. We are passionate about helping older adults live safely, independently, and comfortably in their own homes while receiving the highest standard of care. As an award-winning home care provider, we deliver relationship-led, person-centred care tailored to each client's individual needs, preferences, and circumstances. We believe that ageing should never mean losing choice, independence, or quality of life, and we are committed to supporting our clients to live well in the place they know and love most—their own home. Our Care Professionals are at the heart of everything we do. We provide industry-leading training, ongoing support, and opportunities for professional development, ensuring our team has the confidence and skills to deliver exceptional care. Whether supporting clients with companionship, personal care, dementia, Parkinson's disease, or complex clinical needs, we are dedicated to providing care with compassion, respect, and dignity. Joining Home Instead means becoming part of a supportive, values-driven team that is making a real difference to the lives of clients and their families across West Leicestershire and Market Bosworth every day. The client is a female living at home with complex care needs arising from Parkinson's disease, Parkinson's-related dementia, PEG feeding requirements, and specialist Duodopa pump therapy. She requires 24-hour person-centred support to maintain her safety, dignity, independence, and quality of life within her own home. The successful candidate will work closely with the client's family and multidisciplinary healthcare team to deliver high-quality care that promotes wellbeing, comfort, and stability while supporting her wish to remain at home. Personal Care & Daily Living Support * Provide compassionate personal care with dignity and respect. * Assist with washing, dressing, continence care, oral hygiene, and grooming. * Support skincare and pressure area care. * Maintain the client’s comfort, wellbeing, and personal preferences. * Support safe transfers using specialist equipment alongside visiting care staff. Specialist Clinical Support - Training will be provided * Manage and monitor a Duodopa infusion pump following established care protocols. * Support PEG feeding and medication administration. * Monitor for changes in Parkinson's symptoms and overall wellbeing. * Maintain accurate care records and medication documentation. * Liaise with healthcare professionals and family members as required. Companionship & Emotional Support * Build a meaningful and trusting relationship with the client. * Facilitate communication with family members. * Encourage participation in meaningful activities and social engagement. * Support emotional wellbeing through reassurance, patience, and positive engagement. * Promote a calm, supportive, and person-centred environment. Household Management * Prepare meals and drinks in accordance with the client's care plan. * Maintain a clean, safe, and organised home environment. * Complete laundry and bedding changes. * Assist with shopping and stock management. * Ensure clinical supplies and medications are monitored and reordered when required. Overnight Responsibilities * Sleep in provided accommodation with monitoring equipment active. * Respond promptly to any overnight needs or concerns. * Monitor for signs of respiratory distress or aspiration risks. * Ensure the client remains safe and comfortable throughout the night. ## Qualifications Essential * Previous experience in live-in care. * Experience supporting clients with complex health needs. * Strong communication and record-keeping skills. * Ability to remain calm and professional during challenging situations. * Excellent understanding of dignity, safeguarding, and person-centred care. * Compassionate, patient, and emotionally intelligent approach. * Eligibility to work in the UK. Desirable * Experience supporting individuals living with Parkinson's disease. * Experience with dementia care. * Experience with PEG feeding. * Experience with medication administration. * Experience using hoists and moving and handling equipment. * Relevant Health & Social Care qualification. Personal Qualities We are looking for someone who is: * Kind, patient, and empathetic. * Reliable and highly organised. * Comfortable working independently. * Respectful, professional, and compassionate. * Confident supporting complex care needs. * Able to build positive relationships with clients, families, and healthcare professionals. * Committed to delivering exceptional standards of care. ## Additional Information At Home Instead West Leicestershire & Market Bosworth, we value and support our Care Professionals with: * Competitive pay package. * Ongoing training and clinical support. * Full induction and specialist training. * Opportunity to make a genuine difference in someone's life. * Supportive management team. * A rewarding and meaningful long-term placement. * Competitive pay rates * Paid mileage after the first 10 miles * Access to an Employee Assistance Programme (EAP) * Award-winning induction and ongoing professional development * Local office support team and 24/7 on-call support * Blue Light Discount Card access * Refer a Friend Scheme * Regular team meetings, support visits, and training updates * Recognition and appreciation throughout the year including birthdays and special occasions * Access to special events and wellbeing support", "summaryDescription" : "Live In Care CAREGiver at Home Instead. Skills: Complex care, Person-centred care, Dementia care, Parkinson's care. Provide personal care. Assist with washing", "postedDate" : "2026-06-11T09:20:29.000", "createdAt" : "2026-06-14T05:03:48.383", "lastUpdated" : "2026-06-15T09:27:57.595", "ingestTimestamp" : "2026-06-14T05:03:48.383", "mongoId" : "6a2d3dd674d8ee00a0b321f7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "PEG feeding", "Duodopa pump therapy", "Medication administration", "Pressure area care", "Moving and handling", "Kind", "Patient", "Empathetic", "Reliable", "Organised", "Respectful", "Professional", "Compassionate", "Confident", "Committed", "Complex care", "Person-centred care", "Dementia care", "Parkinson's care", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Parkinson's disease", "Parkinson's-related dementia", "Complex care needs", "Ageing", "Parkinson's symptoms", "Health & Social Care qualification" ], "skillCount" : 31, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a3057c0f292fd229cf3db8f", "title" : "Retail Customer Advisor", "company" : "Three UK", "industry" : "Telecommunications", "salary" : { "min" : 13.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Belfast, Northern Ireland, United Kingdom", "locations" : [ "Belfast", "Northern Ireland", "United Kingdom" ], "timestamp" : "2026-06-16T07:51:21.094", "fingerprint" : "8771dd6847f917ebf09bc121bf711e906e1557fac18c5261d86e01886a3b1827", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Three-UK/744000132227079-retail-customer-advisor-belfast-castle-court-12-hours", "externalId" : "744000132227079", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Belfast", "state" : "Northern Ireland", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "54.5963910,-5.9301829" } ], "locationText" : "Belfast, Northern Ireland, United Kingdom", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Enhance customer journey, Tailor and promote products, Achieve personal and store KPIs, Provide personalised solutions, Meet customer needs", "teamCollaboration" : "Positive and high-performing environment", "continuousLearning" : "Ongoing development opportunities; Learning & development tools", "problemSolvingSkills" : "Resolving customer enquiries; Resolving customer challenges", "outcomesObjectives" : "Hitting sales targets", "qualificationsBasic" : "Customer Focused, Team Collaboration, Problem Solving", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Three Retail Customer Advisor Location: Castle Court Shopping Centre, Unit 4 Shopping Centre, Belfast, United Kingdom, BT1 1DD Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 12 hours across 2 days per week, including weekends on a rotation basis Who We Are We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team. Key Responsibilities: * Customer Engagement : Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. * Service Excellence : Create exceptional experiences through tailoring and promoting our innovative products and services. * Performance Enhancement : Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. * Solution Efficiency : Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. ## Qualifications It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary. Key qualities include: * Customer Focused : A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. * Team Collaboration : The ability to work well within a team, contributing to a positive and high-performing environment. * Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most. Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond. ## Additional Information We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being. What we offer We care about our people’s success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools. Need to know We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email [jobs@three.co.uk](mailto:jobs@three.co.uk) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you. #VodafoneThree #LI-Onsite", "summaryDescription" : "Retail Customer Advisor at Three UK. Enhance customer journey. Tailor and promote products", "postedDate" : "2026-06-15T14:59:06.000", "createdAt" : "2026-06-15T23:33:45.843", "lastUpdated" : "2026-06-16T07:51:21.094", "ingestTimestamp" : "2026-06-15T23:33:45.843", "mongoId" : "6a3057c0f292fd229cf3db8f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057c0f292fd229cf3db90", "title" : "Retail Customer Advisor", "company" : "Three UK", "industry" : "Telecommunications", "salary" : { "min" : 13.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Edinburgh, Scotland, United Kingdom", "locations" : [ "Edinburgh", "Scotland", "United Kingdom" ], "timestamp" : "2026-06-16T10:09:18.831", "fingerprint" : "e6b9b0167a3a5e523151043897d797739b1816b4b6c20aaf2b957fca296febd3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Three-UK/744000132226109-retail-customer-advisor-edinburgh-gyle-16-hours", "externalId" : "744000132226109", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Edinburgh", "state" : "Scotland", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "55.9533456,-3.1883749" } ], "locationText" : "Edinburgh, Scotland, United Kingdom", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Enhance customer journey, Create exceptional experiences, Tailor and promote products, Achieve personal KPIs, Meet performance goals, Provide personalised solutions, Resolve mobile enquiries, Give prompt resolution", "teamCollaboration" : "Work within a team", "continuousLearning" : "Ongoing development opportunities; Learning & development tools", "problemSolvingSkills" : "Problem Solving; Resourceful; Proactive", "outcomesObjectives" : "Hit sales targets", "qualificationsBasic" : "Customer Focused, Team Collaboration, Problem Solving", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Three Retail Customer Advisor Location: Unit 8, The Gyle Centre, Edinburgh, United Kingdom, EH12 9JT Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 16 hours across 3 days per week, including weekends on a rotation basis Who We Are We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team. Key Responsibilities: * Customer Engagement : Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. * Service Excellence : Create exceptional experiences through tailoring and promoting our innovative products and services. * Performance Enhancement : Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. * Solution Efficiency : Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. ## Qualifications It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary. Key qualities include: * Customer Focused : A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. * Team Collaboration : The ability to work well within a team, contributing to a positive and high-performing environment. * Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most. Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond. ## Additional Information We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being. What we offer We care about our people’s success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools. Need to know We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email [jobs@three.co.uk](mailto:jobs@three.co.uk) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you. #VodafoneThree #LI-Onsite", "summaryDescription" : "Retail Customer Advisor at Three UK. Enhance customer journey. Create exceptional experiences", "postedDate" : "2026-06-15T14:56:25.000", "createdAt" : "2026-06-15T23:43:16.818", "lastUpdated" : "2026-06-16T10:09:18.831", "ingestTimestamp" : "2026-06-15T23:43:16.818", "mongoId" : "6a3057c0f292fd229cf3db90", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30601df292fd229cf85e19", "title" : "Customer Care Specialist", "company" : "Kinexus Group", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Customer Care Specialist in Benton Harbor, United States, adjusted for mid-seniority and the non-profit industry." }, "location" : "330 West Main Street, Benton Harbor MI 49022", "locations" : [ "330 West Main Street", "Benton Harbor MI 49022" ], "timestamp" : "2026-06-16T07:00:19.414", "fingerprint" : "f21c073b090d2b808a646d70224cc45920a3bc80f31a8dc4325a376837e5375e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/kinexus/jobs/8592820002", "externalId" : "8592820002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Benton Harbor", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.1167065,-86.4541894" } ], "locationText" : "Benton Harbor, Michigan, United States", "rawDescription" : "OUR ORGANIZATION: Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021, 2022 and 2026 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality. OUR TEAM: The Michigan Works Team is made up of dedicated professionals whose role is to develop the local workforce and build a talent pipeline to meet current and future needs of employers in the area. At the same time, we are helping jobseekers in our community find sustainable employment. Customers and visitors come to our office (what we call - the One Stop) with many different skill levels and work with our specialists through coaching, scholarships for classroom training in high demand occupations, and on-the-job training opportunities. We work closely with local businesses to connect jobseekers to multiple types of employment from entry level work to professional careers. OUR DESIRED OUTCOMES: As the first line of contact visitors have with Michigan Works!, the Customer Care Specialist is expected to be courteous, friendly, helpful and presentable at all times. The primary function of the Specialist is to assist with day-to-day operations of the Michigan Works! service center through the provision of excellent customer service. This is accomplished by educating customers on new and existing Michigan Works! services, education of the Unemployment Insurance process, addressing customer inquiries, and providing referrals to local resources. The Customer Care Specialist is required to be knowledgeable of core services and refers customers/visitors to Michigan Works! programs and initiatives to assist customers with employment and career goals. Secondary functions of this role include providing administrative, clerical and functional support to the Michigan Works! talent team. WHAT WE EXPECT FROM YOU: The Customer Care Specialist is a crucial player within Michigan Works! Team. We are working with a diverse population connecting individuals to community resources. Therefore, it is critical that Specialists are knowledgeable of the community and possess general information on services provided by imbedded partners within the center. We are assisting with barriers to employment and connecting individuals with resources to reach self-sufficiency. A Customer Care Specialist will have outstanding communication skills as well as a strong ability to multi-task providing resolution for a multitude of situations that may arise and the ability to direct visitors to appropriate locations. Ensure timely opening and closure of the Michigan Works! service center Understand all Michigan Works! Programs and services to better answer job seeker questions and to triage individuals to their next experience with Michigan Works! Gain a thorough understanding of the Wagner-Peyser Act and all program and performance requirements Provide excellent customer services to all customers in a friendly, courteous and uplifting manner Have up to date knowledge about the Michigan Works! services and respond to all customer inquiries accordingly Improve the customer experience by ensuring all customers are attended to promptly and their challenges are resolved Ensure all Michigan Works! policies and procedures, code of conduct and guidelines are followed Inform/suggest existing and new services to customers/visitors/callers Utilize database to perform outreach connections to individuals that have visited the one-stop Provide information and navigation assistance with Michigan Talent Connect accounts and Unemployment Insurance Help customers navigate use of technology: including but not limited to; access to the internet, creating emails and contacting area resources Ensure that customers’ confidential information is properly protected and only used for official purposes Suggest effective ways through which the Michigan Works! service center can further promote services and increase customer satisfaction Assist with data entry and administrative support to talent team staff as time allows Continuously update skills by participating in professional trainings, attend courses as instructed by management and be willing to contribute acquired knowledge for the improvement of operations and customers’ experience Strong collaboration skills and ability to work with multiple teams within Kinexus Group to streamline services, and maximize all resources in support of the right service at the right time Model the way for a common purpose and shared consciousness under our Team of Teams approach. Accountability to align with the mission, vision and values of Kinexus Group Live our values - be bold, be inspirational, be entrepreneurial and be inclusive. Continuous quality improvement Other duties as assigned MINIMUM REQUIREMENTS: Bachelor’s Degree or equivalent professional experience in business, human services, workforce development, or a related field Strong interpersonal and communication skills Passionate about serving others and the community Knowledgeable of the community and services offered by imbedded partners within the one-stop Capability to work in a team environment Ability to organize, prioritize, and maintain confidentiality Solid computer skills and ability in Microsoft, Excel, Power Point and virtual meeting platforms (ex: Google Hangout, Zoom) Ability to adapt to change and work in a fast-paced environment Strong critical thinking and problem-solving skills PREFERRED EXPERIENCE: Two years of professional experience in business, social services, workforce development, or a related field Spanish bilingual ability PHYSICAL REQUIREMENTS: Must be able to lift to 25 pounds at times. Must be willing and able to travel approximately 30% of the time between Berrien, Cass, and Van Buren counties. WORK ENVIRONMENT: Competitive salary & benefits Opportunities for development, growth and giving back WHAT YOU CAN EXPECT FROM US: A robust onboarding experience to integrate you into our team. Team of Teams training in support of the organizational strategies. Job training and development to ensure you are established and growing in your role. Cross Operational Meetings with your peers. Exceptional benefits. Be a part of transformational change in Michigan. We have unique culture that requires individuals to be BOLD, INSPIRATIONAL, ENTREPRENEURIAL and INCLUSIVE. We spend more waking hours with each other than we do with family or friends, so finding someone that adds to our culture is extremely important. Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations and/or services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Kinexus is a partner of American Job Centers.", "summaryDescription" : "Customer Care Specialist at Kinexus Group", "postedDate" : "2026-06-15T23:24:55.447", "createdAt" : "2026-06-15T23:24:55.447", "lastUpdated" : "2026-06-16T07:00:19.414", "ingestTimestamp" : "2026-06-15T23:24:55.447", "mongoId" : "6a30601df292fd229cf85e19", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-Profit", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3068fcf292fd229cfc642d", "title" : "Retail Customer Service", "company" : "Entain", "industry" : "Retail", "salary" : { "min" : 13.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Brighouse, England, United Kingdom", "locations" : [ "Brighouse", "England", "United Kingdom" ], "timestamp" : "2026-06-16T10:47:59.715", "fingerprint" : "2135ee151939d9fc5a515614603f9dea2b06fbfa5ae8590aea50e972eb8f8e9a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Entain/744000132155760-retail-customer-service-weekend-only", "externalId" : "744000132155760", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brighouse", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.7028049,-1.7800944" } ], "locationText" : "Brighouse, England, United Kingdom", "employmentType" : "PART_TIME", "experienceLevel" : "not-applicable", "hardSkillsList" : [ "Cash handling", "Transaction processing" ], "softSkillsList" : [ "Problem-solving" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" }, { "name" : "Transaction processing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" } ], "majorSkills" : "Customer service, Safer gambling, Product demonstration", "majorSkillsList" : [ "Customer service", "Safer gambling", "Product demonstration" ], "coreResponsibilities" : "Deliver outstanding customer service, Urge safer gambling, Take bets on sports, Take bets on events, Process customer transactions, Handle cash, Demonstrate products to customers, Demonstrate betting terminals, Handle customer complaints, Handle customer concerns, Work towards defined targets, Maintain high shop standards, Open the shop, Close the shop", "teamCollaboration" : "Part of the Shop team; Serve customers; Build relationships", "domainKnowledge" : "Sports betting; Gaming", "domainList" : [ "sports-betting", "gaming" ], "domainSpecificKnowledge" : [ "Sports betting", "Gaming" ], "continuousLearning" : "Development opportunities", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Key holder responsibilities, Weekend availability, Bank holiday availability", "outcomesObjectives" : "Encourage repeat custom", "qualificationsBasic" : "18 years of age or over, Previous customer-facing experience, Confidence working with customers in person, Familiarity with cash handling, Familiarity with payment transactions", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer. As a Retail Customer Service Manager , you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers. Reporting to the Shop Manager you will be part of the Shop team , who will serve customers and build relationships to encourage repeat custom. Salary is £13.00 per hour Are you ready to launch a winning career? What you will do * Deliver outstanding customer service. * Always urge safer gambling. * Take bets on different sports and events. * Process customer transactions including cash handling. * Help demonstrate our products and betting terminals to customers. * Handle customer complaints or concerns with empathy and problem-solving skills. * Work towards defined targets. * Maintain high shop standards. * Open or close the shop. Work patterns This position requires availability from Friday 5pm - 10pm and Saturday, Sunday 8am - 10pm. This includes weekends and bank holidays. You will work 2 days from 3. Your typical weekly rota will be 10 hours and made up of a blend of long opening shifts (once you've completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. ## Qualifications To be successful in this role: * You must be 18 years of age or over to work in one of our betting shops. * Previous work in a customer-facing setting. * Confidence working with customers in person. * Familiarity with cash handling and payment transactions. ## Additional Information Benefits At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like: * Optional overtime subject to availability. * Pension Scheme and annual ShareSave. * Discounts with hundreds of retailers. * Healthcare and wellbeing support. * Development opportunities. And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Equal Opportunities. If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you. We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves. We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. #LI-Onsite", "summaryDescription" : "Retail Customer Service at Entain. Skills: Customer service, Safer gambling, Product demonstration. Deliver outstanding customer service. Urge safer gambling", "postedDate" : "2026-06-15T09:37:14.000", "createdAt" : "2026-06-16T00:23:34.399", "lastUpdated" : "2026-06-16T10:47:59.715", "ingestTimestamp" : "2026-06-16T00:23:34.399", "mongoId" : "6a3068fcf292fd229cfc642d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Cash handling", "Transaction processing", "Problem-solving", "Customer service", "Safer gambling", "Product demonstration", "Sports betting", "Gaming" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057c0f292fd229cf3db92", "title" : "Retail Customer Advisor", "company" : "Three UK", "industry" : "Telecommunications", "salary" : { "min" : 13.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Accrington, England, United Kingdom", "locations" : [ "Accrington", "England", "United Kingdom" ], "timestamp" : "2026-06-16T09:34:36.719", "fingerprint" : "c82f5924e2eeff7129f0bb2c8844fb19f74d922bc251d896efc2e2e6889c71c8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Three-UK/744000132195357-retail-customer-advisor-accrington-30-hours", "externalId" : "744000132195357", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Accrington", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.7541156,-2.3655434" } ], "locationText" : "Accrington, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Enhance customer journey, Create exceptional experiences, Tailor and promote products, Achieve personal KPIs, Meet performance goals, Drive sales, Provide personalised solutions, Resolve mobile enquiries, Give prompt resolution", "teamCollaboration" : "Work within a team", "continuousLearning" : "Ongoing development opportunities; Learning & development tools", "problemSolvingSkills" : "Problem Solving; Resourceful; Proactive", "outcomesObjectives" : "Hit sales targets", "qualificationsBasic" : "Customer Focused, Team Collaboration, Problem Solving", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Three Retail Customer Advisor Location: Accrington Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 30 hours across 5 days per week, including weekends on a rotation basis Who We Are We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team. Key Responsibilities: * Customer Engagement : Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. * Service Excellence : Create exceptional experiences through tailoring and promoting our innovative products and services. * Performance Enhancement : Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. * Solution Efficiency : Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. ## Qualifications It all starts with you. We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary. Key qualities include: * Customer Focused : A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. * Team Collaboration : The ability to work well within a team, contributing to a positive and high-performing environment. * Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most. Be part of a business that invests in your talent, empowering you to innovate, collaborate and grow. We'll support you with ongoing development opportunities to build your skills and confidence, so you can own where you go as a Customer Advisor and beyond. ## Additional Information We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being. What we offer We care about our people’s success by offering great pay, bonuses, up to 31 days off plus 2 bank holidays. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools. Need to know We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email [jobs@three.co.uk](mailto:jobs@three.co.uk) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you. #VodafoneThree #LI-Onsite", "summaryDescription" : "Retail Customer Advisor at Three UK. Enhance customer journey. Create exceptional experiences", "postedDate" : "2026-06-15T12:56:26.000", "createdAt" : "2026-06-15T23:39:02.141", "lastUpdated" : "2026-06-16T09:34:36.719", "ingestTimestamp" : "2026-06-15T23:39:02.141", "mongoId" : "6a3057c0f292fd229cf3db92", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3068fcf292fd229cfc6425", "title" : "Customer Care Advisor", "company" : "Entain", "industry" : "Gambling And Casinos", "salary" : { "min" : 23000.0, "max" : 28000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Customer Care Advisor in Nottingham, United Kingdom, with adjustments for the Sports & Fitness industry." }, "location" : "Nottingham, England, United Kingdom", "locations" : [ "Nottingham", "England", "United Kingdom" ], "timestamp" : "2026-06-16T08:14:34.802", "fingerprint" : "c23ab5f05e2dbbbb7c7675ec0af4ffaf05c6bd447204c35527e0f7d5c2255d8a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Entain/744000132216820-customer-care-advisor", "externalId" : "744000132216820", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Nottingham", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.9534193,-1.1496461" } ], "locationText" : "Nottingham, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Provide customer service exceeding expectation, Listen, communicate, and understand customer needs, Build effective and sustainable relationships, Maintain professional approach to customers, Navigate systems to answer enquiries, Review communication and information sources, Maximise knowledge and skills, Take ownership of personal development, Strive for continual improvement, Ensure customer records are accurate, Keep customer records confidential, Handle customer contacts, Adopt and adhere to compliance rules, Adhere to self-exclusion/reinstatements, Adhere to breach conditions", "specialRequirements" : "Cover all shifts, Work on a rota basis", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We're Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of multiple well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment Some of your key responsibilities in this role include; * Provide our retail customer base with a service which continually exceeds expectation * Actively listen, communicate and understand our customer needs by building effective and sustainable relationships * Maintain a consistent and professional approach to all our customers * Effectively navigate the systems to quickly and efficiently answer customer enquiries * Constantly review and digest all communication and information sources to maximise knowledge and skills * Take ownership of personal development to strive for continual improvement * Ensure customer records are accurate and reflect current status and remain confidential at all times when handling customer contacts. * Adopt and adhere to rules and conditions relating to compliance relevant to our business. E.G Self-exclusion/Reinstatements and Breach ## Qualifications N/A ## Additional Information We operate on a shift basis in order to cover the shop opening hours: * Monday to Saturday 8:30am to 21:30pm * Sunday 9:30am to 21:30pm. All applicants will be required to cover these shifts. * We work on a rota basis which will change weekly.", "summaryDescription" : "Customer Care Advisor at Entain. Provide customer service exceeding expectation. Listen, communicate, and understand customer needs", "postedDate" : "2026-06-15T14:29:25.000", "createdAt" : "2026-06-15T23:52:07.698", "lastUpdated" : "2026-06-16T08:14:34.802", "ingestTimestamp" : "2026-06-15T23:52:07.698", "mongoId" : "6a3068fcf292fd229cfc6425", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports & Fitness", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305383f292fd229cf13369", "title" : "Live In Carer", "company" : "Home Instead", "industry" : "Hospital And Health Care", "salary" : { "min" : 130.0, "max" : 130.0, "currency" : "GBP", "frequency" : "daily", "is_estimated" : false }, "location" : "Metropolitan Borough of Kirklees, England, United Kingdom", "locations" : [ "Metropolitan Borough of Kirklees", "England", "United Kingdom" ], "timestamp" : "2026-06-16T07:00:03.311", "fingerprint" : "5e5dc78293ad73ccb2741cf0c15f419e4383c39a4fc0d0a931b3bc4e72de99de", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HomeInsteadCare/744000131882589-live-in-carer", "externalId" : "744000131882589", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Knoxville", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.9603948,-83.9210261" } ], "locationText" : "Knoxville, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Care coordination" ], "majorSkills" : "Live-in care, Companionship", "majorSkillsList" : [ "Live-in care", "Companionship" ], "coreResponsibilities" : "Provide non-medical services to help clients remain independent, Accompany client on social outings", "domainKnowledge" : "Home care; Elderly care", "domainList" : [ "home-care", "elderly-care" ], "domainSpecificKnowledge" : [ "Home care", "Elderly care" ], "continuousLearning" : "Comprehensive training", "specialRequirements" : "Live in client's home, Provide 3 meals or allowance, Provide separate room, Provide TV and WiFi, Minimum two-hour break each day", "outcomesObjectives" : "Make a true difference to quality of life; Help people remain independent in own homes", "qualificationsBasic" : "Valid Right to Work in the UK, Registered with DBS Update Service or willing to undergo check, Access to a car with appropriate insurance, Previous experience in care setting with older people", "qualificationsPreferred" : "Business Class 1 cover for car insurance", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Home Instead is a leading provider of personalised home care and companionship for older adults. We are proud of our excellent reputation and commitment to delivering high-quality, relationship-led care that helps people remain independent in their own homes. We are looking for people with kind, compassionate hearts who want to make a true difference to the quality of life of our clients by joining our team in Kirklees as a Live-In Carer. As a Live-In Carer, you will live in an elderly person's home and provide a variety of non-medical services to help them remain independent in their own home. We are currently recruiting for female Live-In Carers to support a client in the HD8 area of Kirklees. The client enjoys social outings during the day and would benefit from someone who has access to a car and is happy to accompany them on these activities. Previous experience working in a care setting with older people is essential. You will have a genuine passion for supporting others and take pride in delivering outstanding care. You will be reliable, trustworthy, respectful, and committed to building professional relationships while providing companionship and support. ## Qualifications To be considered for this role, you must: • Have a valid Right to Work in the UK. • Be registered with the DBS Update Service or be willing to undergo an enhanced DBS check. • Have access to a car with appropriate insurance, including Business Class 1 cover, to transport the client on outings. • Be available to start in early to mid-July 2026. ## Additional Information As a Live In Carer, you will be provided with 3 meals a day or an allowance from the client, a separate room to stay and access to a TV and WiFi. In addition, we offer comprehensive training and support. All Live-In Carers are entitled to a minimum two-hour break each day during their placement, in accordance with working time regulations. Job Types: Full-time, Temporary Pay: £130.00 per day Benefits: * Casual dress * Company pension * Discounted or free food * Employee discount * On-site parking * Sick pay * Store discount Work Location: In person", "summaryDescription" : "Live In Carer at Home Instead. Skills: Live-in care, Companionship. Provide non-medical services to help clients remain independent. Accompany client on social outings", "postedDate" : "2026-06-12T11:51:06.000", "createdAt" : "2026-06-15T21:50:29.455", "lastUpdated" : "2026-06-16T07:00:03.311", "ingestTimestamp" : "2026-06-15T21:50:29.455", "mongoId" : "6a305383f292fd229cf13369", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Live-in care", "Companionship", "Care coordination", "Home care", "Elderly care" ], "skillCount" : 5, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d3dd674d8ee00a0b321cf", "title" : "Live In Carer", "company" : "Home Instead", "industry" : "Hospital And Health Care", "salary" : { "min" : 130.0, "max" : 130.0, "currency" : "GBP", "frequency" : "daily", "is_estimated" : false }, "location" : "Metropolitan Borough of Kirklees, England, United Kingdom", "locations" : [ "Metropolitan Borough of Kirklees", "England", "United Kingdom" ], "certifications" : [ "Business Class 1 cover" ], "timestamp" : "2026-06-15T05:11:07.891", "fingerprint" : "9308e5aebcd5b05444569c11b2285824ab2302cf0ec603a5ab7a596cfdca8497", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HomeInsteadCare/744000131882589-live-in-carer", "externalId" : "744000131882589", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Metropolitan Borough of Kirklees", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "54.7023545,-3.2765753" } ], "locationText" : "Metropolitan Borough of Kirklees, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Care setting experience" ], "hardSkills" : [ { "name" : "Care setting experience", "level" : "intermediate" } ], "majorSkills" : "Home care, Companionship, Client support", "majorSkillsList" : [ "Home care", "Companionship", "Client support" ], "coreResponsibilities" : "Provide non-medical services, Support clients remain independent, Accompany clients on outings", "domainKnowledge" : "Home care; Elderly care", "domainList" : [ "home-care", "elderly-care" ], "domainSpecificKnowledge" : [ "Home care", "Elderly care" ], "continuousLearning" : "Comprehensive training", "specialRequirements" : "Live in client's home, Access to a car, Business Class 1 cover, Available July 2026", "outcomesObjectives" : "Help people remain independent", "qualificationsBasic" : "Right to Work in UK, Registered with DBS Update Service, Access to a car, Business Class 1 cover, Previous care setting experience", "qualificationsPreferred" : "Willing to undergo enhanced DBS check", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Home Instead is a leading provider of personalised home care and companionship for older adults. We are proud of our excellent reputation and commitment to delivering high-quality, relationship-led care that helps people remain independent in their own homes. We are looking for people with kind, compassionate hearts who want to make a true difference to the quality of life of our clients by joining our team in Kirklees as a Live-In Carer. As a Live-In Carer, you will live in an elderly person's home and provide a variety of non-medical services to help them remain independent in their own home. We are currently recruiting for female Live-In Carers to support a client in the HD8 area of Kirklees. The client enjoys social outings during the day and would benefit from someone who has access to a car and is happy to accompany them on these activities. Previous experience working in a care setting with older people is essential. You will have a genuine passion for supporting others and take pride in delivering outstanding care. You will be reliable, trustworthy, respectful, and committed to building professional relationships while providing companionship and support. ## Qualifications To be considered for this role, you must: • Have a valid Right to Work in the UK. • Be registered with the DBS Update Service or be willing to undergo an enhanced DBS check. • Have access to a car with appropriate insurance, including Business Class 1 cover, to transport the client on outings. • Be available to start in early to mid-July 2026. ## Additional Information As a Live In Carer, you will be provided with 3 meals a day or an allowance from the client, a separate room to stay and access to a TV and WiFi. In addition, we offer comprehensive training and support. All Live-In Carers are entitled to a minimum two-hour break each day during their placement, in accordance with working time regulations. Job Types: Full-time, Temporary Pay: £130.00 per day Benefits: * Casual dress * Company pension * Discounted or free food * Employee discount * On-site parking * Sick pay * Store discount Work Location: In person", "summaryDescription" : "Live In Carer at Home Instead. Skills: Home care, Companionship, Client support. Provide non-medical services. Support clients remain independent", "postedDate" : "2026-06-12T11:51:06.000", "createdAt" : "2026-06-14T00:20:08.329", "lastUpdated" : "2026-06-15T05:11:07.891", "ingestTimestamp" : "2026-06-14T00:20:08.329", "mongoId" : "6a2d3dd674d8ee00a0b321cf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Care setting experience", "Home care", "Companionship", "Client support", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Elderly care", "Business Class 1 cover" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307e5cf292fd229c05005f", "title" : "Live Support Specialist", "company" : "Evolution", "industry" : "Gambling And Casinos", "salary" : { "min" : 24000.0, "max" : 36000.0, "currency" : "GEL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Live Support Specialist in Tbilisi, Georgia, based on 2024-2025 market data for the gaming industry." }, "location" : "Tbilisi, Tbilisi, GE", "locations" : [ "Tbilisi", "Tbilisi", "GE" ], "timestamp" : "2026-06-16T10:31:13.250", "fingerprint" : "724970dd076ec4e41543a2186f667baac44fe729ca15b386ced0a3648ef46c55", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Evolution/744000132199929-live-support-specialist", "externalId" : "744000132199929", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tbilisi", "state" : "Tbilisi", "country" : "Georgia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "41.7170674,44.7213762" } ], "locationText" : "Tbilisi, Tbilisi, Georgia", "employmentType" : "FULL_TIME", "minimumEducation" : "Secondary", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Monitor multiple chats, Handle end users’ queries in live chat, Ensure prompt responses, Coordinate with Service Managers, Inform end-users about any service disruptions, Resolve end-users’ disputes in live chat, Escalate issues to Service Manager, Log complaints for technical verification, Sustain discipline in the live chat environment, Verify quality of operators’ Live casino service, Perform initial technical investigation, Provide resolutions to operators", "domainKnowledge" : "Live casino service", "domainList" : [ "live-casino-service" ], "domainSpecificKnowledge" : [ "Live casino service" ], "toolProficiency" : [ "MS Office", "Windows" ], "problemSolvingSkills" : "Technical investigation", "specialRequirements" : "Work in shifts (including night)", "qualificationsBasic" : "Secondary education, Full professional proficiency in English, Basic user of standard software applications, Ability to accurately fulfil direct management orders, Ability to work in a team, Ability to work in shifts (including night)", "qualificationsPreferred" : "Customer-oriented, Good communication skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Evolution is a market-leading Swedish company, developer and provider of products and services for online casino entertainment founded in 2006 and listed on Nasdaq Nordic (EVO). Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Across our 40+ sites, we have 20 000+ people working in the fields of Product Innovation, Software Development, Game Presenters & Hosts, IT support, Facility & Studio build as well as support services. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Evolution Georgia entered the market in 2018 with the aim of becoming one of the biggest and best employers on the market. Evolution Georgia is pleased to announce a vacancy for Live Support Specialist position. * To monitor multiple Chat dashboards; * To handle end users’ queries in live chat and ensure a prompt response; * To coordinate with Service Managers and to inform end-users in the live chat about any service irregularity; * To resolve any end-users’ disputes in the live chat and escalate to either Service Manager for higher level of intervention and log in complaints if the technical verification of the 1st line Customer Support is required; * To sustain discipline in the live chat; * To verify and ensure the quality of operators’ Live casino service from the end user’s perspective; * To perform initial technical investigation basing on the information in Evolution Gaming Back office and systems trained; * To provide resolutions of the investigated cases to the operators if asked by the manager. ## Qualifications * Secondary education; * Full professional proficiency in English; * Basic user of standard software applications, including MS Office, Windows, etc.; * High sense of responsibility; * The ability to accurately fulfil the direct management orders and work tasks; * The ability to work in a team; * The ability to work in shifts (including night); * Detail-oriented; * Customer-oriented; * Good communication skills. ## Additional Information We offer: * Inclusive and diverse workplace * Development oriented organizational culture * Health Insurance * On-site Gym / Yoga lessons * Fit pass with corporate service at partner companies * Privilege card - corporate discounts with partner companies If you are interested, please apply by adding your CV in English until june 29 , 2026 For more information please visit our careers page: www.evolutiongamingcareers.com The purpose of processing personal data which candidate submits to Evolution Georgia is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.", "summaryDescription" : "Live Support Specialist at Evolution. Monitor multiple chats. Handle end users’ queries in live chat", "postedDate" : "2026-06-15T13:12:28.000", "createdAt" : "2026-06-16T01:35:35.596", "lastUpdated" : "2026-06-16T10:31:13.250", "ingestTimestamp" : "2026-06-16T01:35:35.596", "mongoId" : "6a307e5cf292fd229c05005f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Live casino service", "MS Office", "Windows" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057eef292fd229cf3eec1", "title" : "Live Support Specialist", "company" : "Evolution", "industry" : "Gambling And Casinos", "salary" : { "min" : 24000.0, "max" : 36000.0, "currency" : "GEL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Live Support Specialist in Tbilisi, Georgia, based on 2024-2025 market data for the gaming industry." }, "location" : "Tbilisi, Tbilisi, GE", "locations" : [ "Tbilisi", "Tbilisi", "GE" ], "timestamp" : "2026-06-16T06:59:56.311", "fingerprint" : "d8be868bcca748df8a5e3ad7c2c3c53f24ffd2102ebdea11a91cf6e1378ec725", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Evolution/744000132199929-live-support-specialist", "externalId" : "744000132199929", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tbilisi", "state" : "Tbilisi", "country" : "Georgia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "41.7170674,44.7213762" } ], "locationText" : "Tbilisi, Tbilisi, Georgia", "employmentType" : "FULL_TIME", "minimumEducation" : "Secondary", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Monitor multiple chats, Handle end users’ queries in live chat, Ensure prompt responses, Coordinate with Service Managers, Inform end-users about service disruptions, Resolve end-users’ disputes, Escalate issues to Service Manager, Log complaints, Perform technical verification, Sustain discipline in the live chat environment, Verify quality of operators’ Live casino service, Perform initial technical investigation, Provide resolutions to operators", "domainKnowledge" : "Live casino service", "domainList" : [ "live-casino-service" ], "domainSpecificKnowledge" : [ "Live casino service" ], "toolProficiency" : [ "MS Office", "Windows" ], "communicationSkills" : "Good communication skills", "qualificationsBasic" : "Secondary education, Full professional proficiency in English, Basic user of standard software applications, Ability to accurately fulfil direct management orders, Ability to work in a team, Ability to work in shifts (including night)", "qualificationsPreferred" : "High sense of responsibility", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Evolution is a market-leading Swedish company, developer and provider of products and services for online casino entertainment founded in 2006 and listed on Nasdaq Nordic (EVO). Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Across our 40+ sites, we have 20 000+ people working in the fields of Product Innovation, Software Development, Game Presenters & Hosts, IT support, Facility & Studio build as well as support services. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Evolution Georgia entered the market in 2018 with the aim of becoming one of the biggest and best employers on the market. Evolution Georgia is pleased to announce a vacancy for Live Support Specialist position. * To monitor multiple Chat dashboards; * To handle end users’ queries in live chat and ensure a prompt response; * To coordinate with Service Managers and to inform end-users in the live chat about any service irregularity; * To resolve any end-users’ disputes in the live chat and escalate to either Service Manager for higher level of intervention and log in complaints if the technical verification of the 1st line Customer Support is required; * To sustain discipline in the live chat; * To verify and ensure the quality of operators’ Live casino service from the end user’s perspective; * To perform initial technical investigation basing on the information in Evolution Gaming Back office and systems trained; * To provide resolutions of the investigated cases to the operators if asked by the manager. ## Qualifications * Secondary education; * Full professional proficiency in English; * Basic user of standard software applications, including MS Office, Windows, etc.; * High sense of responsibility; * The ability to accurately fulfil the direct management orders and work tasks; * The ability to work in a team; * The ability to work in shifts (including night); * Detail-oriented; * Customer-oriented; * Good communication skills. ## Additional Information We offer: * Inclusive and diverse workplace * Development oriented organizational culture * Health Insurance * On-site Gym / Yoga lessons * Fit pass with corporate service at partner companies * Privilege card - corporate discounts with partner companies If you are interested, please apply by adding your CV in English until june 29 , 2026 For more information please visit our careers page: www.evolutiongamingcareers.com The purpose of processing personal data which candidate submits to Evolution Georgia is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.", "summaryDescription" : "Live Support Specialist at Evolution. Monitor multiple chats. Handle end users’ queries in live chat", "postedDate" : "2026-06-15T13:12:28.000", "createdAt" : "2026-06-15T23:39:44.392", "lastUpdated" : "2026-06-16T06:59:56.311", "ingestTimestamp" : "2026-06-15T23:39:44.392", "mongoId" : "6a3057eef292fd229cf3eec1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Live casino service", "MS Office", "Windows" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3065d1f292fd229cfab966", "title" : "Technical lead, Customer Engagement Platform", "company" : "SiteMinder", "industry" : "Tech", "salary" : { "min" : 2250000.0, "max" : 3500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on market data for a Technical Lead, Customer Engagement Platform at a technology company in Pune, India, with adjustments for lead seniority and company size." }, "location" : "Pune", "locations" : [ "Pune" ], "timestamp" : "2026-06-16T11:22:49.109", "fingerprint" : "be697ff9ca7b0dfed22bd334c7f4c8a5d9156cb994cc3a3ca0de77f5ab9d5980", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/SiteMinder/369caea8-b27e-4257-8e55-994069d79278/application", "externalId" : "369caea8-b27e-4257-8e55-994069d79278", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pune", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "hybrid", "geo" : "18.5213738,73.8545071" } ], "locationText" : "Pune, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AWS, Salesforce, Intercom, Salesforce Service Cloud, DevRev, Amazon Connect, Zendesk, Genesys, APIs, AI, RAG, Agent assist, Co-pilot, Workflow automation, Agentic experiences, Event-driven patterns, CTI, Voice infra", "professionalSkills" : [ "System design", "Integration design", "Architecture decisions", "Proof of concepts", "Implementation planning", "Vendor implementation", "RFP evaluation" ], "hardSkillsList" : [ "Platform customisations", "Platform integrations", "Platform automation", "AI use cases", "Enterprise systems integration", "Workflow automation", "System integrations", "Platform customisations", "AI use cases", "RAG", "Agent assist", "Workflow orchestration", "Agentic patterns", "Integration design", "Event-driven patterns", "Security", "Scalability", "Maintainability", "CTI implementation", "Voice infra implementation" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Platform customisations", "level" : "intermediate" }, { "name" : "Platform integrations", "level" : "intermediate" }, { "name" : "Platform automation", "level" : "intermediate" }, { "name" : "AI use cases", "level" : "intermediate" }, { "name" : "Enterprise systems integration", "level" : "intermediate" }, { "name" : "Workflow automation", "level" : "intermediate" }, { "name" : "System integrations", "level" : "intermediate" }, { "name" : "Platform customisations", "level" : "intermediate" }, { "name" : "AI use cases", "level" : "intermediate" }, { "name" : "RAG", "level" : "intermediate" }, { "name" : "Agent assist", "level" : "intermediate" }, { "name" : "Workflow orchestration", "level" : "intermediate" }, { "name" : "Agentic patterns", "level" : "intermediate" }, { "name" : "Integration design", "level" : "intermediate" }, { "name" : "Event-driven patterns", "level" : "intermediate" }, { "name" : "Security", "level" : "intermediate" }, { "name" : "Scalability", "level" : "intermediate" }, { "name" : "Maintainability", "level" : "intermediate" }, { "name" : "CTI implementation", "level" : "intermediate" }, { "name" : "Voice infra implementation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Customer engagement platforms, AI use cases, Platform architecture, System integrations", "majorSkillsList" : [ "Customer engagement platforms", "AI use cases", "Platform architecture", "System integrations" ], "coreResponsibilities" : "Own technical design, Build customer engagement platforms, Evolve customer engagement platforms, Lead hands-on delivery, Build AI-enabled use cases, Design integrations, Implement integrations, Optimize platform usage, Improve agent experience, Lift operational efficiency, Translate requirements, Provide technical leadership, Maintain platform health, Maintain platform reliability, Maintain platform security, Maintain platform performance, Maintain operational support, Establish engineering standards, Simplify vendor landscape, Simplify platform landscape, Improve business outcomes, Mentor team members, Provide leadership to vendors, Provide leadership to contributors", "teamCollaboration" : "Customer Success teams; Onboarding teams; Support teams; Product stakeholders; Business stakeholders; Delivery partners; Internal contributors", "projectManagementSkills" : [ "Release management" ], "domainKnowledge" : "Customer engagement; Customer support; Cloud-native architecture; Distributed systems; AI; Voice infrastructure", "domainList" : [ "customer-engagement", "customer-support", "cloud-native-architecture", "distributed-systems", "ai", "voice-infrastructure" ], "domainSpecificKnowledge" : [ "Customer engagement", "Customer support", "Cloud-native architecture", "Distributed systems", "AI", "Voice infrastructure" ], "toolProficiency" : [ "Intercom", "Salesforce Service Cloud", "DevRev", "Amazon Connect", "Zendesk", "Genesys", "AWS", "Salesforce" ], "communicationSkills" : "Technical leadership", "documentationSkills" : "Documentation", "continuousLearning" : "Personal growth; Training", "innovationCreativity" : "Innovating", "problemSolvingSkills" : "Solve operational problems", "outcomesObjectives" : "Improve business outcomes", "qualificationsBasic" : "Hands-on software engineering background, Experience building enterprise-grade solutions, Deep experience in AWS or Salesforce, Proven experience integrating SaaS platforms, Experience designing workflow automation, Experience building AI use cases, Technical architecture skills, Deep experience implementing CTI or Voice infra, Experience working with business stakeholders, Ability to lead technical delivery, Experience with customer engagement platforms", "qualificationsPreferred" : "Experience with DevRev, Amazon Connect, Zendesk, Genesys, Experience in customer operations domain workflows, Experience with AWS services for AI, Experience with Salesforce platform development, Experience in evolving platform strategy, Experience leading platform modernization, Experience with RFP-aligned technical evaluation", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together! What We Do… We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year. About the Technical Lead, Customer Engagement Platform role.. We are looking for a strong hands-on Technical Lead to own and evolve our customer engagement platforms across current and future-state systems. This is a deep technical role for someone who can design, build, integrate, and optimise customer support and engagement platforms in a fast-changing environment. Today, the role will work across platforms such as Intercom and Salesforce Service Cloud. Over time, the role will also help evaluate, implement, and scale future-state solutions such as DevRev, Amazon Connect, Zendesk, Genesys, and other customer engagement technologies. The right person for this role is not defined by one tool. They are a strong developer first, with the technical depth and adaptability to work across platforms, build AI-enabled use cases, and lead delivery from architecture through to production support. . What you’ll do… - Own the technical design, build, and ongoing evolution of customer engagement platforms across current and future-state systems - Lead hands-on delivery of platform customisations, integrations, workflows, and automation - Build AI-enabled use cases on top of the platform landscape, including RAG, agent assist, co-pilot, workflow automation, and agentic experiences - Design and implement integrations across customer platforms and core enterprise systems, including Salesforce, AWS-based services, internal data sources, and adjacent business systems - Partner closely with Customer Success, Onboarding, and Support teams to optimise platform usage, improve agent experience, and lift operational efficiency - Work with Product and business stakeholders to translate requirements into scalable technical solutions - Provide technical leadership on platform selection, architecture decisions, proof of concepts, and implementation planning as SiteMinder progresses through future-state platform decisions - Maintain platform health, reliability, security, performance, and operational support practices - Establish engineering standards for configuration, development, release management, documentation, testing, and support - Identify opportunities to simplify the vendor and platform landscape while improving business outcomes - Mentor team members and provide leadership across delivery partners, vendors, and internal contributors where required What you have… - Strong hands-on software engineering background with experience building and delivering enterprise-grade solutions - Deep experience in at least one major platform ecosystem such as AWS or Salesforce, with the ability to adapt quickly across other platforms - Proven experience integrating SaaS platforms, enterprise systems, and APIs in a complex business environment - Strong experience designing and delivering workflow automation, system integrations, and platform customisations - Experience building AI use cases such as RAG, agent assist, workflow orchestration, and agentic patterns - Strong technical architecture skills, including integration design, event-driven patterns, security, scalability, and maintainability Deep experience implementing and maintaining CTI or Voice infra solutions - Experience working closely with business stakeholders to solve operational problems with pragmatic technical solutions - Ability to lead technical delivery while remaining deeply hands-on in execution - Strong communication skills and the ability to work across technical and non-technical teams - Experience with customer engagement or customer support platforms such as Intercom, Salesforce Service Cloud, Amazon Connect, DevRev, Zendesk, or Genesys - Experience in customer operations, service, onboarding, or support domain workflows - Experience with AWS services relevant to AI and integration patterns - Experience with Salesforce platform development - Experience working in environments where platform strategy is still evolving and tool choices are not yet fixed - Experience leading platform modernisation, vendor implementation, or RFP-aligned technical evaluation - Our Perks & Benefits… - Mental health and well-being initiatives - Generous parental (including secondary) leave policy - Flexibility to work in a Hybrid model (2-3 days in-office) - Paid birthday, study and volunteering leave every year - Sponsored social clubs, team events, and celebrations - Employee Resource Groups (ERG) to help you connect and get involved - Investment in your personal growth offering training for your advancement Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.", "summaryDescription" : "Technical lead, Customer Engagement Platform at SiteMinder. Skills: Customer engagement platforms, AI use cases, Platform architecture, System integrations. Own technical design. Build customer engagement platforms", "createdAt" : "2026-06-16T00:28:31.621", "lastUpdated" : "2026-06-16T11:22:49.109", "ingestTimestamp" : "2026-06-16T00:28:31.621", "mongoId" : "6a3065d1f292fd229cfab966", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Platform customisations", "Platform integrations", "Platform automation", "AI use cases", "Enterprise systems integration", "Workflow automation", "System integrations", "RAG", "Agent assist", "Workflow orchestration", "Agentic patterns", "Integration design", "Event-driven patterns", "Security", "Scalability", "Maintainability", "CTI implementation", "Voice infra implementation", "Leadership", "Mentoring", "Customer engagement platforms", "Platform architecture", "System design", "Architecture decisions", "Proof of concepts", "Implementation planning", "Vendor implementation", "RFP evaluation", "Release management", "Customer engagement", "Customer support", "Cloud-native architecture", "Distributed systems", "AI", "Voice infrastructure", "Intercom", "Salesforce Service Cloud", "DevRev", "Amazon Connect", "Zendesk", "Genesys", "AWS", "Salesforce" ], "skillCount" : 43, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305614f292fd229cf24b6a", "title" : "Technical lead, Customer Engagement Platform", "company" : "SiteMinder", "industry" : "Tech", "salary" : { "min" : 2500000.0, "max" : 4000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Technical Lead in the Technology industry in Pune, India, adjusted for lead seniority and company size." }, "location" : "Pune", "locations" : [ "Pune" ], "timestamp" : "2026-06-16T08:55:38.343", "fingerprint" : "c573d514a35d0381b3af7b476a5222e6b855db4f5a9c8b388992add308577c8e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/siteminder/369caea8-b27e-4257-8e55-994069d79278/application", "externalId" : "369caea8-b27e-4257-8e55-994069d79278", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Pune", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "hybrid", "geo" : "18.5213738,73.8545071" } ], "locationText" : "Pune, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AWS, Salesforce, APIs, RAG, Agent assist, Workflow automation, Agentic experiences, Salesforce Service Cloud, Amazon Connect, DevRev, Zendesk, Genesys, CTI, Voice infra", "professionalSkills" : [ "System design", "Integration design", "Architecture decisions", "Proof of concepts", "Implementation planning", "Vendor implementation" ], "hardSkillsList" : [ "Platform customisations", "Workflow automation", "System integrations", "AI use cases", "Event-driven patterns", "Platform selection", "Release management", "RFP evaluation" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Platform customisations", "level" : "intermediate" }, { "name" : "Workflow automation", "level" : "intermediate" }, { "name" : "System integrations", "level" : "intermediate" }, { "name" : "AI use cases", "level" : "intermediate" }, { "name" : "Event-driven patterns", "level" : "intermediate" }, { "name" : "Platform selection", "level" : "intermediate" }, { "name" : "Release management", "level" : "intermediate" }, { "name" : "RFP evaluation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Customer engagement platforms, AI use cases, Platform architecture, System integrations", "majorSkillsList" : [ "Customer engagement platforms", "AI use cases", "Platform architecture", "System integrations" ], "coreResponsibilities" : "Own technical design, Build customer engagement platforms, Evolve customer engagement platforms, Lead hands-on delivery, Build AI-enabled use cases, Design integrations, Implement integrations, Optimize platform usage, Improve agent experience, Lift operational efficiency, Translate requirements, Provide technical leadership, Maintain platform health, Maintain platform reliability, Maintain platform security, Maintain platform performance, Establish engineering standards, Identify simplification opportunities, Mentor team members, Provide leadership to partners", "teamCollaboration" : "Partner with Customer Success; Partner with Onboarding teams; Partner with Support teams; Work with Product stakeholders; Work with business stakeholders; Work across technical teams; Work across non-technical teams; Delivery partners; Internal contributors", "projectManagementSkills" : [ "Release management" ], "domainKnowledge" : "Customer engagement; Customer support; Voice infra solutions; Cloud-native architecture; Distributed systems", "domainList" : [ "customer-engagement", "customer-support", "voice-infra-solutions", "cloud-native-architecture", "distributed-systems" ], "domainSpecificKnowledge" : [ "Customer engagement", "Customer support", "Voice infra solutions", "Cloud-native architecture", "Distributed systems" ], "toolProficiency" : [ "Intercom", "Salesforce Service Cloud", "DevRev", "Amazon Connect", "Zendesk", "Genesys" ], "communicationSkills" : "Technical leadership", "documentationSkills" : "Documentation", "continuousLearning" : "Personal growth; Training for advancement", "innovationCreativity" : "Innovating platforms", "problemSolvingSkills" : "Solve operational problems", "outcomesObjectives" : "Improve business outcomes", "qualificationsBasic" : "Hands-on software engineering background, Experience building enterprise-grade solutions, Deep experience in AWS or Salesforce, Proven experience integrating SaaS platforms, Experience designing workflow automation, Experience building AI use cases, Technical architecture skills, Deep experience implementing CTI or Voice infra, Experience working with business stakeholders, Ability to lead technical delivery, Experience with customer engagement platforms, Experience in customer operations domain workflows, Experience with AWS services for AI, Experience with Salesforce platform development, Experience leading platform modernization", "qualificationsPreferred" : "Experience adapting quickly across platforms, Experience designing system integrations, Experience designing platform customisations, Experience with RAG, Experience with agent assist, Experience with workflow orchestration, Experience with agentic patterns, Experience with AWS services for integration, Experience in evolving platform strategy, Experience with RFP-aligned technical evaluation", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together! What We Do… We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year. About the Technical Lead, Customer Engagement Platform role.. We are looking for a strong hands-on Technical Lead to own and evolve our customer engagement platforms across current and future-state systems. This is a deep technical role for someone who can design, build, integrate, and optimise customer support and engagement platforms in a fast-changing environment. Today, the role will work across platforms such as Intercom and Salesforce Service Cloud. Over time, the role will also help evaluate, implement, and scale future-state solutions such as DevRev, Amazon Connect, Zendesk, Genesys, and other customer engagement technologies. The right person for this role is not defined by one tool. They are a strong developer first, with the technical depth and adaptability to work across platforms, build AI-enabled use cases, and lead delivery from architecture through to production support. . What you’ll do… - Own the technical design, build, and ongoing evolution of customer engagement platforms across current and future-state systems - Lead hands-on delivery of platform customisations, integrations, workflows, and automation - Build AI-enabled use cases on top of the platform landscape, including RAG, agent assist, co-pilot, workflow automation, and agentic experiences - Design and implement integrations across customer platforms and core enterprise systems, including Salesforce, AWS-based services, internal data sources, and adjacent business systems - Partner closely with Customer Success, Onboarding, and Support teams to optimise platform usage, improve agent experience, and lift operational efficiency - Work with Product and business stakeholders to translate requirements into scalable technical solutions - Provide technical leadership on platform selection, architecture decisions, proof of concepts, and implementation planning as SiteMinder progresses through future-state platform decisions - Maintain platform health, reliability, security, performance, and operational support practices - Establish engineering standards for configuration, development, release management, documentation, testing, and support - Identify opportunities to simplify the vendor and platform landscape while improving business outcomes - Mentor team members and provide leadership across delivery partners, vendors, and internal contributors where required What you have… - Strong hands-on software engineering background with experience building and delivering enterprise-grade solutions - Deep experience in at least one major platform ecosystem such as AWS or Salesforce, with the ability to adapt quickly across other platforms - Proven experience integrating SaaS platforms, enterprise systems, and APIs in a complex business environment - Strong experience designing and delivering workflow automation, system integrations, and platform customisations - Experience building AI use cases such as RAG, agent assist, workflow orchestration, and agentic patterns - Strong technical architecture skills, including integration design, event-driven patterns, security, scalability, and maintainability Deep experience implementing and maintaining CTI or Voice infra solutions - Experience working closely with business stakeholders to solve operational problems with pragmatic technical solutions - Ability to lead technical delivery while remaining deeply hands-on in execution - Strong communication skills and the ability to work across technical and non-technical teams - Experience with customer engagement or customer support platforms such as Intercom, Salesforce Service Cloud, Amazon Connect, DevRev, Zendesk, or Genesys - Experience in customer operations, service, onboarding, or support domain workflows - Experience with AWS services relevant to AI and integration patterns - Experience with Salesforce platform development - Experience working in environments where platform strategy is still evolving and tool choices are not yet fixed - Experience leading platform modernisation, vendor implementation, or RFP-aligned technical evaluation - Our Perks & Benefits… - Mental health and well-being initiatives - Generous parental (including secondary) leave policy - Flexibility to work in a Hybrid model (2-3 days in-office) - Paid birthday, study and volunteering leave every year - Sponsored social clubs, team events, and celebrations - Employee Resource Groups (ERG) to help you connect and get involved - Investment in your personal growth offering training for your advancement Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.", "summaryDescription" : "Technical lead, Customer Engagement Platform at SiteMinder. Skills: Customer engagement platforms, AI use cases, Platform architecture, System integrations. Own technical design. Build customer engagement platforms", "createdAt" : "2026-06-16T00:27:39.129", "lastUpdated" : "2026-06-16T08:55:38.343", "ingestTimestamp" : "2026-06-16T00:27:39.129", "mongoId" : "6a305614f292fd229cf24b6a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Platform customisations", "Workflow automation", "System integrations", "AI use cases", "Event-driven patterns", "Platform selection", "Release management", "RFP evaluation", "Leadership", "Mentoring", "Customer engagement platforms", "Platform architecture", "System design", "Integration design", "Architecture decisions", "Proof of concepts", "Implementation planning", "Vendor implementation", "Customer engagement", "Customer support", "Voice infra solutions", "Cloud-native architecture", "Distributed systems", "Intercom", "Salesforce Service Cloud", "DevRev", "Amazon Connect", "Zendesk", "Genesys" ], "skillCount" : 29, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305098f292fd229cef28cd", "title" : "Manager, AI Agents and Platform", "company" : "Jerry. ai", "industry" : "Product", "salary" : { "min" : 130000.0, "max" : 170000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco Bay Area", "locations" : [ "San Francisco Bay Area", "Miami, Florida", "Houston, Texas", "Los Angeles, California", "New York, New York", "Chicago, Illinois", "Atlanta, Georgia" ], "timestamp" : "2026-06-16T10:58:18.614", "fingerprint" : "8904fed3afde47cdb3edb91abf4887e6fe3968965d7cf77c121ca9639fa2a1ac", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jerry.ai/78520c51-c059-4645-9237-a1a5d7e4205e/application", "externalId" : "78520c51-c059-4645-9237-a1a5d7e4205e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "LLMs, Agents, APIs, SQL", "professionalSkills" : [ "API design", "System architecture" ], "hardSkillsList" : [ "Prompt strategies", "Evaluation frameworks", "Guardrails" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Prompt strategies", "level" : "intermediate" }, { "name" : "Evaluation frameworks", "level" : "intermediate" }, { "name" : "Guardrails", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "AI platform, LLM systems, Workflow automation", "majorSkillsList" : [ "AI platform", "LLM systems", "Workflow automation" ], "coreResponsibilities" : "Lead end-to-end development for AI platform, Lead end-to-end development for customer experiences, Design prompt strategies, Design evaluation frameworks, Design guardrails, Serve as technical translator, Establish AI best practices, Establish platform standards, Drive systematic improvement in answer quality, Drive systematic improvement in customer satisfaction, Drive systematic improvement in automation rates, Evaluate next generation voice models, Deploy next generation voice models, Evaluate workflow automation, Deploy workflow automation", "teamCollaboration" : "Partner with engineers; Technical translator between engineering; Work with partners at OpenAI", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Car ownership; Car insurance; Car financing; Car maintenance; Car safety; Voice models", "domainList" : [ "car-ownership", "car-insurance", "car-financing", "car-maintenance", "car-safety", "voice-models" ], "domainSpecificKnowledge" : [ "Car ownership", "Car insurance", "Car financing", "Car maintenance", "Car safety", "Voice models" ], "communicationSkills" : "Technical translator", "innovationCreativity" : "Pioneer new model capabilities", "problemSolvingSkills" : "Optimistic problem-solver; Data-driven validation", "outcomesObjectives" : "Automate >70% inbound sales; Automate >70% service requests; Improve answer quality; Improve customer satisfaction; Improve automation rates", "qualificationsBasic" : "4+ years management consulting, 4+ years technical product management, Ability to navigate technical tradeoffs, Lead by example implementing AI standards, Turn complex ideas into scalable products", "qualificationsPreferred" : "Proven interest in modern LLM systems", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "WHY JERRY.AI http://Jerry.ai? - We are building the first super app to manage car ownership—an industry where the experience is stuck in the 90s. - Lead a strategic area leveraging LLMs, agents, and internal APIs to automate a fragmented, $2T market. - Work with partners at OpenAI to integrate Jerry.ai http://Jerry.ai services directly into the ChatGPT App and pioneer new model capabilities. LEAD THE AI REVOLUTION FOR JERRY.AI http://Jerry.ai: At Jerry.ai http://Jerry.ai, we are moving past fragmented, time-consuming processes to create a seamless, automated platform. You will sit at the intersection of product, engineering, and applied AI as you build and scale a sophisticated system that already automates >70% of inbound sales and service requests (over 50k chats per month). Your role will include shaping how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry. HOW YOU WILL MAKE AN IMPACT: - Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout. - Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy. - Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards. - Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation. - Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation. WHAT WE’RE LOOKING FOR IN A BUILDER: - Intrinsically Motivated Technologist: You live and breathe AI. You read the release notes when a new model drops and you’ve already built your own custom workflows. - Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience. - Optimistic Problem-Solver: You are a \"how can we\" thinker who seeks constant improvement and thrives on owning high-impact metrics. - Data-Driven with Conviction: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses. IDEAL PROFILE: - 4+ years of experience in management consulting or technical product management at a fast-paced startup. - Proven interest in modern LLM systems. - Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards. - A track record of taking complex, strategic ideas and turning them into scalable, production-grade products. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Manager, AI Agents and Platform at Jerry. ai. Skills: AI platform, LLM systems, Workflow automation. Lead end-to-end development for AI platform. Lead end-to-end development for customer experiences", "createdAt" : "2026-06-16T00:30:00.264", "lastUpdated" : "2026-06-16T10:58:18.614", "ingestTimestamp" : "2026-06-16T00:30:00.264", "mongoId" : "6a305098f292fd229cef28cd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 130000, "salaryAnnualMax" : 170000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Prompt strategies", "Evaluation frameworks", "Guardrails", "Leadership", "AI platform", "LLM systems", "Workflow automation", "API design", "System architecture", "Roadmap planning", "Car ownership", "Car insurance", "Car financing", "Car maintenance", "Car safety", "Voice models" ], "skillCount" : 16, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305930f292fd229cf45a0e", "title" : "Manager, AI Agents and Platform", "company" : "Jerry. ai", "industry" : "Product", "salary" : { "min" : 130000.0, "max" : 170000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco Bay Area", "locations" : [ "San Francisco Bay Area", "Miami, Florida", "Houston, Texas", "Los Angeles, California", "New York, New York", "Chicago, Illinois", "Atlanta, Georgia" ], "timestamp" : "2026-06-16T09:37:59.193", "fingerprint" : "201f2e8b636e079d9e563313821777742e62c98b8b4f71b5d1e3c712b7303296", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/78520c51-c059-4645-9237-a1a5d7e4205e/application", "externalId" : "78520c51-c059-4645-9237-a1a5d7e4205e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "LLMs, Agents, APIs, SQL", "professionalSkills" : [ "API design", "System architecture" ], "hardSkillsList" : [ "Prompt strategies", "Evaluation frameworks", "Guardrails" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Prompt strategies", "level" : "intermediate" }, { "name" : "Evaluation frameworks", "level" : "intermediate" }, { "name" : "Guardrails", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "AI platform, LLM systems, Workflow automation", "majorSkillsList" : [ "AI platform", "LLM systems", "Workflow automation" ], "coreResponsibilities" : "Lead end-to-end development for AI platform, Lead end-to-end development for customer experiences, Design prompt strategies, Design evaluation frameworks, Design guardrails, Serve as technical translator, Establish AI best practices, Establish platform standards, Drive systematic improvement in answer quality, Drive systematic improvement in customer satisfaction, Drive systematic improvement in automation rates, Evaluate next generation voice models, Deploy next generation voice models, Evaluate workflow automation, Deploy workflow automation", "teamCollaboration" : "Cross-functional teams; Partner with engineers; Work with partners at OpenAI", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Car ownership; Automotive industry; Voice models", "domainList" : [ "car-ownership", "automotive-industry", "voice-models" ], "domainSpecificKnowledge" : [ "Car ownership", "Automotive industry", "Voice models" ], "communicationSkills" : "Technical translation", "innovationCreativity" : "Pioneer new model capabilities", "problemSolvingSkills" : "Optimistic problem-solver", "outcomesObjectives" : "Improve answer quality; Improve customer satisfaction; Improve automation rates", "qualificationsBasic" : "4+ years management consulting, 4+ years technical product management, Ability to navigate technical tradeoffs, Lead by example implementing AI standards, Turn complex ideas into scalable products", "qualificationsPreferred" : "Proven interest in modern LLM systems", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "WHY JERRY.AI http://Jerry.ai? - We are building the first super app to manage car ownership—an industry where the experience is stuck in the 90s. - Lead a strategic area leveraging LLMs, agents, and internal APIs to automate a fragmented, $2T market. - Work with partners at OpenAI to integrate Jerry.ai http://Jerry.ai services directly into the ChatGPT App and pioneer new model capabilities. LEAD THE AI REVOLUTION FOR JERRY.AI http://Jerry.ai: At Jerry.ai http://Jerry.ai, we are moving past fragmented, time-consuming processes to create a seamless, automated platform. You will sit at the intersection of product, engineering, and applied AI as you build and scale a sophisticated system that already automates >70% of inbound sales and service requests (over 50k chats per month). Your role will include shaping how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry. HOW YOU WILL MAKE AN IMPACT: - Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout. - Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy. - Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards. - Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation. - Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation. WHAT WE’RE LOOKING FOR IN A BUILDER: - Intrinsically Motivated Technologist: You live and breathe AI. You read the release notes when a new model drops and you’ve already built your own custom workflows. - Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience. - Optimistic Problem-Solver: You are a \"how can we\" thinker who seeks constant improvement and thrives on owning high-impact metrics. - Data-Driven with Conviction: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses. IDEAL PROFILE: - 4+ years of experience in management consulting or technical product management at a fast-paced startup. - Proven interest in modern LLM systems. - Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards. - A track record of taking complex, strategic ideas and turning them into scalable, production-grade products. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Manager, AI Agents and Platform at Jerry. ai. Skills: AI platform, LLM systems, Workflow automation. Lead end-to-end development for AI platform. Lead end-to-end development for customer experiences", "createdAt" : "2026-06-16T00:25:50.223", "lastUpdated" : "2026-06-16T09:37:59.193", "ingestTimestamp" : "2026-06-16T00:25:50.223", "mongoId" : "6a305930f292fd229cf45a0e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 130000, "salaryAnnualMax" : 170000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Prompt strategies", "Evaluation frameworks", "Guardrails", "Leadership", "AI platform", "LLM systems", "Workflow automation", "API design", "System architecture", "Roadmap planning", "Car ownership", "Automotive industry", "Voice models" ], "skillCount" : 13, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7e1d74d8ee00a0951939", "title" : "Customer Service Agent, French Speakers", "company" : "Wheely", "industry" : "Logistics", "salary" : { "min" : 9000.0, "currency" : "AED", "frequency" : "yearly", "is_estimated" : false }, "location" : "Dubai, Dubai, United Arab Emirates", "locations" : [ "Dubai", "Dubai", "United Arab Emirates" ], "timestamp" : "2026-06-16T02:29:00.473", "fingerprint" : "48a17d22078d75e3d90c40f303f99280f95539487232fcf3ac704419f55366d3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/wheely/jobs/7767950003?gh_jid=7767950003", "externalId" : "7767950003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dubai", "state" : "Dubai", "country" : "United Arab Emirates", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "25.0742823,55.1885387" } ], "locationText" : "Dubai, Dubai, United Arab Emirates", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Deliver highest customer service levels, Adhere to operational SLAs, Provide exceptional customer service, Adhere to luxury communication standards, Maintain customer satisfaction targets, Investigate and resolve issues, Escalate customer feedback to management", "specialRequirements" : "Shift work including nights and weekends, Office-based in Dubai Internet City", "outcomesObjectives" : "Ensure every journey goes off without a hitch; Delight customers with service; Provide timely solutions to problems; Contribute to customer experiences; Help grow the company", "qualificationsBasic" : "Customer-facing experience in luxury service, English & French fluency, Technical proficiency", "qualificationsPreferred" : "Call centre experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Wheely Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. About the role Wheelys Customer Service team are directly responsible for facilitating perfect journeys for our passengers. They provide exceptional customer service to our chauffeurs & passengers by ensuring every need is met and each journey goes off without a hitch. This team is obsessed with understanding our customers’ preferences and delighting them with our service. A successful candidate will act as the voice of Wheely, conducting calls and chats with our customers, and protecting their time by providing timely solutions to their problems. Responsibilities Be responsible for ensuring the highest levels of customer service is delivered to our customers across multiple communication channels including calls, live chat and emails Protect our customer's time by adhering to operational SLAs Provide exceptional customer service by adhering to our rigorous luxury communication standards Maintain customer satisfaction targets Investigate and resolve customer and chauffeur issues quickly and efficiently Understand, prioritise and escalate our customer's feedback to senior management and relevant teams Contribute and make a meaningful impact on our customers' experiences with our service and help us continue to grow as a company Requirements Must-have: Passion for exceptional customer service Experience in a customer-facing role in the luxury service industry Excellent interpersonal and communication skills The ability to thrive in a fast-paced high volume contact center Fluency in both spoken and written English & French Flexibility, to be able to do shift work including nights and weekends, in the office Technically proficient Nice to have: Experience in a call centre What we Offer Office-based role in Dubai Internet City, which include nights and weekends in a 24/7 contact centre Competitive salary of AED 9,000 per month and quarterly KPI-based bonus Private medical insurance Best-in-class equipment Monthly credit towards Wheely journeys Professional development stipend All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice", "summaryDescription" : "Customer Service Agent, French Speakers at Wheely. Deliver highest customer service levels. Adhere to operational SLAs", "postedDate" : "2026-06-14T20:09:58.046", "createdAt" : "2026-06-14T20:09:58.046", "lastUpdated" : "2026-06-16T02:29:00.473", "ingestTimestamp" : "2026-06-14T20:09:58.046", "mongoId" : "6a2c7e1d74d8ee00a0951939", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305118f292fd229cef981d", "title" : "Customer Support Consultant - Bilingual (French & English)", "industry" : "Support", "salary" : { "min" : 20.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T13:42:50.593", "fingerprint" : "5c9f6c53a0840632a1a89c70441ac0d9b22c537bdd5c1634f141044edf3713cb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/fd8eea7c-0dc3-4c62-9007-eb45c6860e90/apply", "externalId" : "fd8eea7c-0dc3-4c62-9007-eb45c6860e90", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Post-secondary", "technicalSkills" : "Microsoft Office Suite, Microsoft Teams", "professionalSkills" : [ "Customer service", "Technical aptitude", "Bilingual communication" ], "hardSkillsList" : [ "Laboratory diagnostics interpretation" ], "hardSkills" : [ { "name" : "Laboratory diagnostics interpretation", "level" : "intermediate" } ], "majorSkills" : "Customer support, Bilingual communication, Veterinary diagnostics", "majorSkillsList" : [ "Customer support", "Bilingual communication", "Veterinary diagnostics" ], "coreResponsibilities" : "Act as primary liaison, Resolve customer inquiries, Coordinate lab services, Manage high-volume interactions, Maintain service quality, Maintain accuracy, Handle inbound customer inquiries, Provide fast resolutions, Provide accurate resolutions, Communicate clearly in French, Communicate clearly in English, Adapt messaging to audiences, Provide clarification of test results, Interpret laboratory test results, Support follow-up testing coordination, Coordinate sample logistics, Track sample logistics, Use internal systems, Use documentation tools, Resolve issues efficiently, Maintain attention to detail, Multitask across communication channels, Ensure high-quality customer experience", "teamCollaboration" : "Collaboration with lab teams", "domainKnowledge" : "Veterinary diagnostics", "domainList" : [ "veterinary-diagnostics" ], "domainSpecificKnowledge" : [ "Veterinary diagnostics" ], "toolProficiency" : [ "Internal systems", "Documentation tools" ], "communicationSkills" : "Adapt messaging", "continuousLearning" : "Structured training; Virtual onboarding", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Consistent schedule discipline, Digital literacy", "outcomesObjectives" : "Timely resolution of inquiries; Seamless coordination of lab services", "qualificationsBasic" : "Full professional fluency in French and English, Customer service experience, Contact center experience, Veterinary practice experience, Laboratory environment experience, Technical support experience, Problem-solving skills, Exceptional attention to detail, Organizational ability, Comfort with computer systems, Troubleshooting tools experience, Digital workflows experience, Ability to work in high-volume phone environment, Interpersonal skills, Ability to learn quickly, Apply new procedures, Reliable high-speed wired internet, Dedicated quiet workspace", "qualificationsPreferred" : "Post-secondary education in scientific field, Post-secondary education in technical field, Post-secondary education in computer-related field, Equivalent experience to post-secondary education", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities In this role, you will act as the primary liaison between customers and veterinary diagnostic laboratories, ensuring timely resolution of inquiries and seamless coordination of lab-related services. You will be expected to manage high-volume interactions while maintaining service quality and accuracy. Handle inbound customer inquiries (50–70 calls per day), providing fast and accurate resolutions in a time-sensitive environment Communicate clearly in both French (preferably Québécois) and English, adapting messaging to technical and non-technical audiences Provide clarification and interpretation of laboratory test results and support follow-up testing coordination Coordinate sample logistics, including pickup, delivery, and tracking in collaboration with lab teams Use internal systems and documentation tools in real time to resolve issues efficiently during customer interactions Maintain strong attention to detail while multitasking across phone, email, and digital communication channels Ensure high-quality customer experience aligned with service standards in veterinary diagnostics Requirements This role requires a strong combination of bilingual communication ability, technical aptitude, and customer service excellence in a fast-paced, structured environment. You must be comfortable working remotely with consistent schedule discipline and strong digital literacy. Full professional fluency in French and English (written and spoken) is mandatory Proven experience in customer service, contact centers, veterinary practice, laboratory environments, or technical support roles Strong problem-solving skills with exceptional attention to detail and organizational ability High comfort level with computer systems, troubleshooting tools, and digital workflows (e.g., Microsoft Office Suite and collaboration tools such as Microsoft Teams) Ability to work in a high-volume, phone-intensive environment for extended periods (up to 8 hours/day) Strong interpersonal skills with the ability to quickly build rapport and trust with customers Ability to learn quickly and apply new procedures across varied customer scenarios Post-secondary education in a scientific, technical, or computer-related field (or equivalent experience) preferred Reliable high-speed wired internet connection and a dedicated quiet workspace for remote work Benefits Hourly compensation starting at $20/hour, based on experience Eligibility for annual performance bonus Health, dental, and vision insurance coverage Fully remote work with company-provided equipment (laptop, headset, monitor, docking station) Structured training and onboarding delivered virtually Stable schedule with defined shifts and predictable working hours Opportunity to contribute to meaningful work in animal health diagnostics within a global organization such as IDEXX Inclusive and supportive work culture focused on learning, growth, and continuous improvement ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Customer Support Consultant - Bilingual (French & English). Skills: Customer support, Bilingual communication, Veterinary diagnostics. Act as primary liaison. Resolve customer inquiries", "postedDate" : "2026-06-15T08:33:10.461", "createdAt" : "2026-06-15T08:33:10.461", "lastUpdated" : "2026-06-16T13:42:50.593", "ingestTimestamp" : "2026-06-16T03:22:09.844", "mongoId" : "6a305118f292fd229cef981d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Laboratory diagnostics interpretation", "Customer support", "Bilingual communication", "Veterinary diagnostics", "Customer service", "Technical aptitude", "Internal systems", "Documentation tools" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305118f292fd229cef981c", "title" : "Customer Support Consultant - Bilingual (French & English)", "industry" : "Support", "salary" : { "min" : 20.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Canada", "locations" : [ "Canada" ], "timestamp" : "2026-06-16T12:55:55.283", "fingerprint" : "60fa25bac380bdf097f66aa6404b0b88e2450eb467ee9f2e95d612b23957c8a5", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/d7a78641-9f4b-4345-9cd2-87cdf452b0b9/apply", "externalId" : "d7a78641-9f4b-4345-9cd2-87cdf452b0b9", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Canada", "employmentType" : "FULL_TIME", "minimumEducation" : "Post-secondary", "technicalSkills" : "Microsoft Office Suite, Microsoft Teams", "professionalSkills" : [ "Customer service excellence", "Time-sensitive environment", "Technical aptitude", "Organizational ability" ], "hardSkillsList" : [ "Bilingual communication" ], "hardSkills" : [ { "name" : "Bilingual communication", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Bilingual communication", "majorSkillsList" : [ "Customer Success", "Bilingual communication" ], "coreResponsibilities" : "Act as primary liaison, Ensure timely resolution of inquiries, Coordinate lab-related services, Manage high-volume interactions, Maintain service quality, Maintain accuracy, Handle inbound customer inquiries, Provide fast resolutions, Provide accurate resolutions, Communicate clearly in French, Communicate clearly in English, Adapt messaging to audiences, Provide clarification of test results, Provide interpretation of test results, Support follow-up testing coordination, Coordinate sample logistics, Track sample logistics, Use internal systems in real time, Use documentation tools in real time, Resolve issues efficiently, Maintain attention to detail, Multitask across communication channels, Ensure high-quality customer experience", "teamCollaboration" : "Collaboration with lab teams", "domainKnowledge" : "Veterinary diagnostics", "domainList" : [ "veterinary-diagnostics" ], "domainSpecificKnowledge" : [ "Veterinary diagnostics" ], "communicationSkills" : "Adapt messaging", "continuousLearning" : "Structured training; Virtual onboarding", "problemSolvingSkills" : "Troubleshooting tools", "specialRequirements" : "Dedicated quiet workspace, Company-provided equipment", "outcomesObjectives" : "Maintain service quality; Maintain accuracy; Ensure high-quality customer experience", "qualificationsBasic" : "Full professional fluency in French and English, Proven experience in customer service, Proven experience in contact centers, Proven experience in veterinary practice, Proven experience in laboratory environments, Proven experience in technical support roles, Problem-solving skills, Exceptional attention to detail, Organizational ability, High comfort level with computer systems, High comfort level with troubleshooting tools, High comfort level with digital workflows, Ability to work in a high-volume, phone-intensive environment, Interpersonal skills, Ability to learn quickly, Ability to apply new procedures, Reliable high-speed wired internet connection, Dedicated quiet workspace for remote work", "qualificationsPreferred" : "Post-secondary education in a scientific field, Post-secondary education in a technical field, Post-secondary education in a computer-related field, Equivalent experience to post-secondary education", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities In this role, you will act as the primary liaison between customers and veterinary diagnostic laboratories, ensuring timely resolution of inquiries and seamless coordination of lab-related services. You will be expected to manage high-volume interactions while maintaining service quality and accuracy. Handle inbound customer inquiries (50–70 calls per day), providing fast and accurate resolutions in a time-sensitive environment Communicate clearly in both French (preferably Québécois) and English, adapting messaging to technical and non-technical audiences Provide clarification and interpretation of laboratory test results and support follow-up testing coordination Coordinate sample logistics, including pickup, delivery, and tracking in collaboration with lab teams Use internal systems and documentation tools in real time to resolve issues efficiently during customer interactions Maintain strong attention to detail while multitasking across phone, email, and digital communication channels Ensure high-quality customer experience aligned with service standards in veterinary diagnostics Requirements This role requires a strong combination of bilingual communication ability, technical aptitude, and customer service excellence in a fast-paced, structured environment. You must be comfortable working remotely with consistent schedule discipline and strong digital literacy. Full professional fluency in French and English (written and spoken) is mandatory Proven experience in customer service, contact centers, veterinary practice, laboratory environments, or technical support roles Strong problem-solving skills with exceptional attention to detail and organizational ability High comfort level with computer systems, troubleshooting tools, and digital workflows (e.g., Microsoft Office Suite and collaboration tools such as Microsoft Teams) Ability to work in a high-volume, phone-intensive environment for extended periods (up to 8 hours/day) Strong interpersonal skills with the ability to quickly build rapport and trust with customers Ability to learn quickly and apply new procedures across varied customer scenarios Post-secondary education in a scientific, technical, or computer-related field (or equivalent experience) preferred Reliable high-speed wired internet connection and a dedicated quiet workspace for remote work Benefits Hourly compensation starting at $20/hour, based on experience Eligibility for annual performance bonus Health, dental, and vision insurance coverage Fully remote work with company-provided equipment (laptop, headset, monitor, docking station) Structured training and onboarding delivered virtually Stable schedule with defined shifts and predictable working hours Opportunity to contribute to meaningful work in animal health diagnostics within a global organization such as IDEXX Inclusive and supportive work culture focused on learning, growth, and continuous improvement ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Customer Support Consultant - Bilingual (French & English). Skills: Customer Success, Bilingual communication. Act as primary liaison. Ensure timely resolution of inquiries", "postedDate" : "2026-06-15T08:32:40.552", "createdAt" : "2026-06-15T08:32:40.552", "lastUpdated" : "2026-06-16T12:55:55.283", "ingestTimestamp" : "2026-06-16T03:21:40.157", "mongoId" : "6a305118f292fd229cef981c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Bilingual communication", "Customer Success", "Customer service excellence", "Time-sensitive environment", "Technical aptitude", "Organizational ability", "Veterinary diagnostics" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3068fcf292fd229cfc6421", "title" : "Retail Customer Service Manager", "company" : "Entain", "industry" : "Retail", "salary" : { "min" : 1300.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Stoke-on-Trent, England, United Kingdom", "locations" : [ "Stoke-on-Trent", "England", "United Kingdom" ], "timestamp" : "2026-06-16T09:58:12.590", "fingerprint" : "bacf0eed71e1ce7e51fdf76e819a463ad7a42bd9c1ef62875e9a4f788f40cf36", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Entain/744000132228654-retail-customer-service", "externalId" : "744000132228654", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Stoke-on-Trent", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.0162014,-2.1812607" } ], "locationText" : "Stoke-on-Trent, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "hardSkillsList" : [ "Cash handling", "Payment transactions" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" }, { "name" : "Payment transactions", "level" : "intermediate" } ], "majorSkills" : "Customer service, Sales, Relationship building", "majorSkillsList" : [ "Customer service", "Sales", "Relationship building" ], "coreResponsibilities" : "Deliver outstanding customer service, Urge safer gambling, Take bets on sports, Take bets on events, Process customer transactions, Handle cash, Demonstrate products, Demonstrate betting terminals, Handle customer complaints, Handle customer concerns, Work towards defined targets, Maintain high shop standards, Open the shop, Close the shop", "teamCollaboration" : "Serve customers; Build relationships", "domainKnowledge" : "Sports betting; Gaming", "domainList" : [ "sports-betting", "gaming" ], "domainSpecificKnowledge" : [ "Sports betting", "Gaming" ], "continuousLearning" : "Development opportunities", "problemSolvingSkills" : "Problem-solving skills", "outcomesObjectives" : "Encourage repeat custom", "qualificationsBasic" : "18 years of age or over, Previous customer-facing work, Confidence working with customers in person, Familiarity with cash handling, Familiarity with payment transactions", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer. As a Retail Customer Service Manager , you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers. Reporting to the Shop Manager you will be part of the Shop team , who will serve customers and build relationships to encourage repeat custom. Salary is £13.00 per hour Are you ready to launch a winning career? What you will do * Deliver outstanding customer service. * Always urge safer gambling. * Take bets on different sports and events. * Process customer transactions including cash handling. * Help demonstrate our products and betting terminals to customers. * Handle customer complaints or concerns with empathy and problem-solving skills. * Work towards defined targets. * Maintain high shop standards. * Open or close the shop. Work patterns Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be 30 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. ## Qualifications To be successful in this role: * You must be 18 years of age or over to work in one of our betting shops. * Previous work in a customer-facing setting. * Confidence working with customers in person. * Familiarity with cash handling and payment transactions. ## Additional Information Benefits At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like: * Optional overtime subject to availability. * Pension Scheme and annual ShareSave. * Discounts with hundreds of retailers. * Healthcare and wellbeing support. * Development opportunities. And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Equal Opportunities. If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you. We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves. We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. #LI-Onsite", "summaryDescription" : "Retail Customer Service Manager at Entain. Skills: Customer service, Sales, Relationship building. Deliver outstanding customer service. Urge safer gambling", "postedDate" : "2026-06-15T15:18:43.000", "createdAt" : "2026-06-16T00:21:37.506", "lastUpdated" : "2026-06-16T09:58:12.590", "ingestTimestamp" : "2026-06-16T00:21:37.506", "mongoId" : "6a3068fcf292fd229cfc6421", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Cash handling", "Payment transactions", "Customer service", "Sales", "Relationship building", "Sports betting", "Gaming" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3068fcf292fd229cfc6422", "title" : "Retail Customer Service Manager", "company" : "Entain", "industry" : "Retail", "salary" : { "min" : 1300.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Stanford-le-Hope, England, United Kingdom", "locations" : [ "Stanford-le-Hope", "England", "United Kingdom" ], "timestamp" : "2026-06-16T10:20:14.811", "fingerprint" : "b198db9594b32df26d3d5639f0daf31ab8f44a448220961dc8f05922654780bf", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Entain/744000132231999-retail-customer-service", "externalId" : "744000132231999", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Stanford-le-Hope", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5138172,0.4252037" } ], "locationText" : "Stanford-le-Hope, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "hardSkillsList" : [ "Cash handling", "Transaction processing" ], "softSkillsList" : [ "Problem-solving" ], "hardSkills" : [ { "name" : "Cash handling", "level" : "intermediate" }, { "name" : "Transaction processing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" } ], "majorSkills" : "Customer service, Sales, Betting operations", "majorSkillsList" : [ "Customer service", "Sales", "Betting operations" ], "coreResponsibilities" : "Deliver outstanding customer service, Urge safer gambling, Take bets on sports, Take bets on events, Process customer transactions, Handle cash, Demonstrate products to customers, Demonstrate betting terminals to customers, Handle customer complaints, Handle customer concerns, Work towards defined targets, Maintain high shop standards, Open the shop, Close the shop", "teamCollaboration" : "Serve customers; Build relationships", "domainKnowledge" : "Sports betting; Gaming", "domainList" : [ "sports-betting", "gaming" ], "domainSpecificKnowledge" : [ "Sports betting", "Gaming" ], "continuousLearning" : "Development opportunities", "problemSolvingSkills" : "Problem-solving skills", "outcomesObjectives" : "Encourage repeat custom", "qualificationsBasic" : "18 years of age or over, Previous customer-facing work, Confidence working with customers in person, Familiarity with cash handling, Familiarity with payment transactions", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer. As a Retail Customer Service Manager , you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers. Reporting to the Shop Manager you will be part of the Shop team , who will serve customers and build relationships to encourage repeat custom. Salary is £13.00 per hour Are you ready to launch a winning career? What you will do * Deliver outstanding customer service. * Always urge safer gambling. * Take bets on different sports and events. * Process customer transactions including cash handling. * Help demonstrate our products and betting terminals to customers. * Handle customer complaints or concerns with empathy and problem-solving skills. * Work towards defined targets. * Maintain high shop standards. * Open or close the shop. Work patterns Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be 20 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. ## Qualifications To be successful in this role: * You must be 18 years of age or over to work in one of our betting shops. * Previous work in a customer-facing setting. * Confidence working with customers in person. * Familiarity with cash handling and payment transactions. ## Additional Information Benefits At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like: * Optional overtime subject to availability. * Pension Scheme and annual ShareSave. * Discounts with hundreds of retailers. * Healthcare and wellbeing support. * Development opportunities. And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Equal Opportunities. If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you. We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves. We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. #LI-Onsite", "summaryDescription" : "Retail Customer Service Manager at Entain. Skills: Customer service, Sales, Betting operations. Deliver outstanding customer service. Urge safer gambling", "postedDate" : "2026-06-15T15:18:37.000", "createdAt" : "2026-06-16T00:03:02.214", "lastUpdated" : "2026-06-16T10:20:14.811", "ingestTimestamp" : "2026-06-16T00:03:02.214", "mongoId" : "6a3068fcf292fd229cfc6422", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Cash handling", "Transaction processing", "Problem-solving", "Customer service", "Sales", "Betting operations", "Sports betting", "Gaming" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "french customer care for online retail platform work and live in greece jobs", "metadata" : { "title" : "french customer care for online retail platform work and live in greece" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 76923, "totalPages" : 1539, "hasNext" : true, "hasPrevious" : false } }

Remote French Customer Care For Online Retail Platform Work And Live In Greece Jobs

Top Skills

French Customer Care for Online Retail Platform | Work and Live in Greece

Caregiver for Live in shift

Caregiver for Live in shift

Private Live-In Nurse

Live In Building Caretaker

Project Manager (Fluent in French)

Project Manager (Fluent in French)

Software Engineer, Live and Interactive

Software Engineer, Live and Interactive

Customer Care Specialist - French Market

Customer Support Associate-French & English

French Speaking Customer Service Agent - Work In Greece - Paid Relocation

Caregiver for Memory Care

Private Live-In Carer

Caregiver for Memory Care

Sr. Customer Care Associate (Bilingual English/French)

Nederlandstalige Online Casino Dealer (In Malta)

Nederlandstalige Online Casino Dealer (In Malta)

Helpers for In-Home Support

Live-In Care Assistant

Live-In Care Assistant

Private Live-In Carer

Mgr, Customer Care

Customer Care Specialist

Live Event Manager

Retail Customer Service

Customer Care Representative

Customer Engineer III, Platform

Retail Customer Advisor

Live In Care CAREGiver

Live In Care CAREGiver

Retail Customer Advisor

Retail Customer Advisor

Customer Care Specialist

Retail Customer Service

Retail Customer Advisor

Customer Care Advisor

Live In Carer

Live In Carer

Live Support Specialist

Live Support Specialist

Technical lead, Customer Engagement Platform

Technical lead, Customer Engagement Platform

Manager, AI Agents and Platform

Manager, AI Agents and Platform

Customer Service Agent, French Speakers

Customer Support Consultant - Bilingual (French & English)

Customer Support Consultant - Bilingual (French & English)

Retail Customer Service Manager

Retail Customer Service Manager

Related Searches

All French Customer Care For Online Retail Platform Work And Live In Greece Jobs by City

More Remote Jobs

Common Questions