Mercier Consultancy Group
Online Retail
FrenchCustomerCareforOnlineRetailPlatform|WorkandLiveinGreece
“French Customer Care for Online Retail Platform | Work and Live in Greece at Mercier Consultancy Group. Provide customer support. Assist customers with inquiries”
What You'll Achieve.
Exceed customer expectations
Industry & Context.
Work flexible hours, Work evenings, Work weekends
What They're Looking For.
Must Have
Exceptional fluency in French, B2 in English, Customer service experience, Computer systems proficiency, CRM software proficiency, E-commerce platforms proficiency, Relocate to Greece
Nice to Have
E-commerce or retail sector experience
What You'll Do.
Provide customer support
Assist customers with inquiries
Resolve customer issues
Maintain customer interaction records
Collaborate with cross-functional teams
Stay informed about platform updates
How You'll Work.
Team & Collaboration
Cross-functional teams
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