{ "count" : 164080, "data" : [ { "id" : "6a3051cbf292fd229cf06d4c", "title" : "Merchant Security Expert with Spanish and English", "company" : "SumUp", "industry" : "FinTech", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for FinTech in Sofia, Bulgaria, adjusted for mid-seniority and full-time employment." }, "location" : "Sofia, Bulgaria", "locations" : [ "Sofia", "Bulgaria" ], "timestamp" : "2026-06-16T09:36:44.092", "fingerprint" : "189df21854cfafe74ec3852e1dd4ca1a1508a18e931bb27d855692813d995637", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://sumup.com/careers/positions/8416344002?gh_jid=8416344002", "externalId" : "8416344002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "professionalSkills" : [ "Decision making" ], "majorSkills" : "Merchant security, Risk and fraud", "majorSkillsList" : [ "Merchant security", "Risk and fraud" ], "coreResponsibilities" : "Address transaction-related requests, Adhere to security rules, Contact merchants, Verify documents, Monitor merchant behavior, Adjust payment limits, Provide support to customers", "teamCollaboration" : "Customer Support team; Risk and Fraud Team", "domainKnowledge" : "AML rules; Internal T&Cs rules", "domainList" : [ "aml-rules", "internal-t-cs-rules" ], "domainSpecificKnowledge" : [ "AML rules", "Internal T&Cs rules" ], "continuousLearning" : "Individual learning budget; Educational leave", "qualificationsBasic" : "Excellent Spanish and English skills, Communication skills, Patience, Curiosity, Persistence, Organizational skills, Attention to detail", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid.If you would like to be part of a global team, putting business partnering and innovation in the core of its priorities, this might be the right role for you. Join our dynamic and international Customer Support team, specializing in Risk & Fraud. Our team spans across four continents, bringing together diverse talents from over 60 countries. We thrive on challenges and collaborate seamlessly to ensure the success of small businesses globally. What you’ll be doing: Proactively addressing a variety of transaction-related requests from our merchants while adhering to security rules and procedures. Acting as the voice of our internal Risk and Fraud Team by contacting merchants and verifying documents based on risk assessments. Monitoring merchant behavior in compliance with AML and internal T&Cs rules. Utilizing decision-making abilities for reviewing customer business and adjusting payment limits. Providing support to Dutch and English-speaking customers through various communication channels, via phone, chat or email. The role primarily involves specialized security calls with low phone volume, and each issue is handled through the most suitable channel. You’ll be great for this role if: You possess excellent language skills in both Spanish and English Communication is your strength, and you handle customer interactions with ease and patience. Curiosity and persistence drive you to solve issues efficiently. Your organizational skills shine, even in stressful situations Attention to detail is a defining characteristic Why you should join SumUp: \uD83C\uDF0D You’ll play a key role in a scale-up that in turn is part of a truly global team of 3000+ people from 60+ countries, spread across 4 continents. \uD83D\uDE80 You'll have the opportunity to make an impact irrespective of your job description. You'll have the space to drive your career and take ownership of projects. \uD83D\uDCAF You'll get a Referral bonus if your friend is hired successfully. \uD83C\uDF34 You’ll receive 25 days’ paid leave, increasing with tenure, and paid vacation for certain occasions. \uD83D\uDD0B You’d enjoy a paid 1 month Sabbatical vacation after 3 years. \uD83D\uDCDA You’ll receive an individual learning budget and can take 10 days educational leave to expand your skillset. \uD83C\uDF4E You’d have monthly digital food vouchers. ⭐️ You’d have monthly budget for a wide choice of benefits and discounts ranging from transport, food, learning and more (re:benefit platform) \uD83D\uDE8C\uD83C\uDF57\uD83D\uDCA1\uD83C\uDF81. ❤️ You'd have access to additional health insurance, life insurance and co-sponsored Multisport card \uD83C\uDFBE. \uD83D\uDC9C You’d enjoy funded therapy & coaching sessions with licensed psychotherapists. \uD83D\uDC76\uD83C\uDFFC You’d enjoy a child birth/adoption bonus. \uD83D\uDE8C You’d have access to a free shuttle buses from Joliot-Curie metro station and more. This job is on-site - Sofia MORE ABOUT US: We believe in the everyday hero.Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.SumUp will not accept unsolicited resumes from any source other than directly from a candidate. #SumUpOps Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.", "summaryDescription" : "Merchant Security Expert with Spanish and English at SumUp. Skills: Merchant security, Risk and fraud. Address transaction-related requests. 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We’re a product-led, fast-moving team at the intersection of AI, fintech, and modern infrastructure. THE ROLE We’re looking for a Senior Data & Platform Engineer to build the data and core platform and infrastructure layer that powers our AI systems. This is not just about pipelines — it’s about creating the systems, tooling, and abstractions that enable engineers and AI workflows to move fast, safely, and reliably. 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About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. 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About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. 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LEAD THE AI REVOLUTION FOR JERRY.AI http://Jerry.ai: At Jerry.ai http://Jerry.ai, we are moving past fragmented, time-consuming processes to create a seamless, automated platform. You will sit at the intersection of product, engineering, and applied AI as you build and scale a sophisticated system that already automates >70% of inbound sales and service requests (over 50k chats per month). Your role will include shaping how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry. HOW YOU WILL MAKE AN IMPACT: - Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout. - Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy. - Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards. - Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation. - Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation. WHAT WE’RE LOOKING FOR IN A BUILDER: - Intrinsically Motivated Technologist: You live and breathe AI. You read the release notes when a new model drops and you’ve already built your own custom workflows. - Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience. - Optimistic Problem-Solver: You are a \"how can we\" thinker who seeks constant improvement and thrives on owning high-impact metrics. - Data-Driven with Conviction: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses. IDEAL PROFILE: - 4+ years of experience in management consulting or technical product management at a fast-paced startup. - Proven interest in modern LLM systems. - Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards. - A track record of taking complex, strategic ideas and turning them into scalable, production-grade products. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Manager, AI Agents and Platform at Jerry. ai. Skills: AI platform, LLM systems, Workflow automation. Lead end-to-end development for AI platform. 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LEAD THE AI REVOLUTION FOR JERRY.AI http://Jerry.ai: At Jerry.ai http://Jerry.ai, we are moving past fragmented, time-consuming processes to create a seamless, automated platform. You will sit at the intersection of product, engineering, and applied AI as you build and scale a sophisticated system that already automates >70% of inbound sales and service requests (over 50k chats per month). Your role will include shaping how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry. HOW YOU WILL MAKE AN IMPACT: - Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout. - Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy. - Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards. - Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation. - Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation. WHAT WE’RE LOOKING FOR IN A BUILDER: - Intrinsically Motivated Technologist: You live and breathe AI. You read the release notes when a new model drops and you’ve already built your own custom workflows. - Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience. - Optimistic Problem-Solver: You are a \"how can we\" thinker who seeks constant improvement and thrives on owning high-impact metrics. - Data-Driven with Conviction: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses. IDEAL PROFILE: - 4+ years of experience in management consulting or technical product management at a fast-paced startup. - Proven interest in modern LLM systems. - Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards. - A track record of taking complex, strategic ideas and turning them into scalable, production-grade products. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Manager, AI Agents and Platform at Jerry. ai. Skills: AI platform, LLM systems, Workflow automation. Lead end-to-end development for AI platform. 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Operations", "salary" : { "min" : 115000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Technology industry in Saint George, United States, adjusted for seniority and full-time employment." }, "location" : "[Saint George, S.C., USA, [St George, SC 29477, USA], Saint George, 29477, SC, US]", "locations" : [ "[Saint George, S.C., USA, [St George, SC 29477, USA], Saint George, 29477, SC, US]" ], "timestamp" : "2026-06-16T12:41:32.695", "fingerprint" : "06a8911b196ebfcdf83642747b6ced055df3807e9bd58350ccc1f95237d805c1", "source" : "google", "language" : "en", "externalId" : "74438513407206086", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Saint George", "state" : "South Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.1859958,-80.5756534" } ], "locationText" : "Saint George, South Carolina, United States", "experienceLevel" : "Manager", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Data Center Operations Manager, Global Server Operations", "postedDate" : "2026-06-16T01:51:45.002", "createdAt" : "2026-06-16T01:51:45.002", "lastUpdated" : "2026-06-16T12:41:32.695", "ingestTimestamp" : "2026-06-16T01:51:45.002", "mongoId" : "6a210ea774d8ee00a0af8b1f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.5555556, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305ff6f292fd229cf839f0", "title" : "Safety and Operations Manager", "company" : "Soho House & Co.", "industry" : "Hospitality", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Hospitality in Manchester, UK, adjusted for seniority and company size." }, "location" : "Soho House Manchester, Soho House ManchesterManchester, England, United Kingdom", "locations" : [ "Soho House Manchester", "Soho House ManchesterManchester", "England", "United Kingdom" ], "certifications" : [ "Managing safely / CIEH level 3 or 4", "NEBOSH general certificate" ], "timestamp" : "2026-06-16T07:58:19.588", "fingerprint" : "4e7805b7bdb4fa543f2cad5b989063254117c883432b7a3cbed5c60fcc64b514", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/sohohouseco/jobs/4897736101", "externalId" : "4897736101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceLevel" : "Manager", "professionalSkills" : [ "Cost control", "Invoice reconciliation", "Cheque requisitions", "Accruing purchases", "Prioritizing purchases" ], "hardSkillsList" : [ "Security program management", "Maintenance program management", "Licensing conditions management", "Incident investigations" ], "hardSkills" : [ { "name" : "Security program management", "level" : "intermediate" }, { "name" : "Maintenance program management", "level" : "intermediate" }, { "name" : "Licensing conditions management", "level" : "intermediate" }, { "name" : "Incident investigations", "level" : "intermediate" } ], "majorSkills" : "Safety management, Operations management, Risk reduction, Vendor management", "majorSkillsList" : [ "Safety management", "Operations management", "Risk reduction", "Vendor management" ], "coreResponsibilities" : "Ensure safe and secure environment, Ensure compliance with legal requirements, Drive culture of performance, Drive culture of safe behaviour, Be first point of contact for BOH operational, Prevent and respond to business risks, Drive performance by establishing safety priorities, Drive performance by establishing maintenance priorities, Identify high risk areas, Initiate actions to reduce risk exposure, Communicate safety needs to managers, Communicate safety problems to managers, Lead inspection of security program, Lead inspection of maintenance program, Monitor security program, Monitor maintenance program, Oversee credit card payment control, Oversee key control, Oversee CCTV, Oversee physical security provisions, Monitor employee entry, Monitor employee exit, Manage licensing conditions, Maintain relevant logs, Oversee BOH personnel, Manage BOH personnel, Ensure appropriate staffing levels, Support event setup, Manage BOH operations ordering, Manage BOH cost control, Oversee third party contractors, Monitor contractor access, Follow company working practices, Manage contractor costs, Develop group initiatives, Instigate group initiatives, Prepare activity reports, Coordinate investigations into incidents, Learn lessons from incidents, Support claims investigations", "teamCollaboration" : "Work with all managers; Work with all employees; Work with Regional Head of Health and Safety", "domainKnowledge" : "Fire safety; Life safety; Hospitality sector", "domainList" : [ "fire-safety", "life-safety", "hospitality-sector" ], "domainSpecificKnowledge" : [ "Fire safety", "Life safety", "Hospitality sector" ], "toolProficiency" : [ "CCTV", "Key control" ], "continuousLearning" : "Continuous training", "specialRequirements" : "Experience in a fast-paced environment, Comfortable in a matrix management environment", "qualificationsBasic" : "3+ years experience in similar capacity, 2 years experience at managerial level, Minimum 5 years related experience in a hotel/club/property management", "qualificationsPreferred" : "Managing safely / CIEH level 3 or 4, Experience in the hospitality sector, NEBOSH general certificate, Experience with highly discerning clients", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Role… At Soho House, the Safety and Operations Manager will ensure that Soho House provides a safe and secure environment that protects and safeguard all House guests, employees, contractors and all House assets. Demonstrating a professional approach, you will work with all managers and employees to ensure compliance with legal and operational security, fire and life safety requirements and drive a culture of performance and safe behaviour. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rates Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties… Be the first point of contact for all BOH operational matters, including prevention and response to issues which pose a risk to business Drive performance by establishing safety and maintenance priorities, identifying high risk areas, initiating actions to reduce risk exposure and communicating with managers about safety needs and problems Lead the inspection and monitoring of the security and maintenance program in the House. This includes credit card payment control, key control, CCTV and all other physical security provisions, and monitoring employee entry and exit from the premises Lead on managing all licensing conditions in conjunction with local licensing authority and maintaining all relevant logs Oversee and manage BOH personnel, including maintenance and cleaners ensuring staffing levels are appropriate, and support event setup Manage BOH operations ordering and cost control, such as invoice reconciliation, cheque requisitions, accruing and prioritizing purchases, in line with budget Overseeing third party contractors on site when conducting general maintenance works and inspections, ensuring a clear process is in place to monitor access, follow company working practices and manage costs Working closely with the Regional Head of Health and Safety in developing and instigating group initiatives Prepare regular activity reports for GM and management team Conduct or coordinate investigations into incidents involving guests or employees to learn lessons and support claims investigations What we are looking for... 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San Diego, California, United States; San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "SAS, R, Microsoft Office", "professionalSkills" : [ "Vendor oversight", "Project management", "Data standards" ], "hardSkillsList" : [ "Statistical programming", "CDISC compliant submission", "Regulatory documents" ], "hardSkills" : [ { "name" : "Statistical programming", "level" : "intermediate" }, { "name" : "CDISC compliant submission", "level" : "intermediate" }, { "name" : "Regulatory documents", "level" : "intermediate" } ], "majorSkills" : "Statistical programming, CDISC standards, Vendor management", "majorSkillsList" : [ "Statistical programming", "CDISC standards", "Vendor management" ], "coreResponsibilities" : "Develop TLF shells, Develop CDISC deliverables, Develop TLFs, Participate in vendor selection, Oversee vendor processes, Review Requests for Proposal, Track stat/programming activities, Manage project budget, Manage timeline of deliverables, Ensure statistical deliverables meet timelines, Oversee statistical programming tasks, Manage stat/programming TMFs, Act as subject matter expert, Interface with in-house staff, Participate on project team, Manage cost of activities, Manage timeline of activities, Review protocols, Review case report forms, Review statistical analysis plans, Review specifications for raw data, Review clinical study reports, Review study-related documents, Provide statistical programming input, Prepare CDISC data submission package, Prepare SAS programming for regulatory documents, Provide statistical programming for publications, Provide statistical programming for presentations, Provide ad-hoc analyses, Provide post-hoc analyses, Conduct programming QC reviews, Support departmental initiatives, Improve programming activities, Coordinate with Japanese colleagues, Liaise regarding global procedures, Liaise regarding global processes, Liaise regarding global standards", "teamCollaboration" : "Cross-regional staffs; Project team; Japanese colleagues", "projectManagementSkills" : [ "Timeline management", "Budget management" ], "domainKnowledge" : "Clinical trials; Drug development; ICH guidelines; Regulatory guidance; Life sciences industry; Biostatistics; CDISC standards", "domainList" : [ "clinical-trials", "drug-development", "ich-guidelines", "regulatory-guidance", "life-sciences-industry", "biostatistics", "cdisc-standards" ], "domainSpecificKnowledge" : [ "Clinical trials", "Drug development", "ICH guidelines", "Regulatory guidance", "Life sciences industry", "Biostatistics", "CDISC standards" ], "toolProficiency" : [ "SAS", "Microsoft Office" ], "documentationSkills" : "TLF shells; CDISC datasets; Regulatory documents", "specialRequirements" : "FDA inspections", "qualificationsBasic" : "Bachelor's Degree or higher in Computer Science, Statistics, or related discipline, Six or more years of experience with a Master's degree, Eight or more years of experience with a Bachelor's degree, Proven experience in statistical programming for clinical trials, Experience in study oversight of statistical analysis for clinical trials, Demonstrated expertise in CDISC standards, Excellent proficiency in SAS", "qualificationsPreferred" : "Experience in data integration for ISS/ISE, Experience using SAS-LSAF, Advance skill in R", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. Summary: Manager, Statistical Programming and Data Operations (SPDO) in Biostatistics is responsible for vendor oversight and management to deliver the high-quality tables, listings, and figures (TLFs), as well as CDISC datasets for clinical trials and integrated statistical analysis intended for regulatory submissions, interfacing with cross-regional staffs in establishing and maintaining global data standards and department procedures. Essential Functions: Vendor Oversight and Management • Responsible for developing TLF shells, CDISC deliverables, and TLFs in collaboration with stat/programming vendors. • Participate in vendor selection/oversight processes: Create and/or review Requests for Proposal (RFP); track the progress of stat/programming activities and the project budget for stat/programming vendor; and manage the timeline of stat/programming deliverables. • Collaborate with stat/programming vendors to ensure all statistical deliverables from the vendor meet timelines with quality. Oversee all aspects of statistical programming tasks performed by the vendor. • Manage the stat/programming related TMFs in collaboration with stat/programming vendors and act as a subject matter expert at FDA inspections. Internal Collaboration • Interface with in-house staff: Participate on project team meetings; and manage the cost and timeline of stat/programming activities in collaboration with each project manager. • Review protocols, case report forms, statistical analysis plans, specifications for raw data, clinical study reports, and the other study-related documents. • Collaborate with biostatistician to provide statistical programming input on project topics and issues. Statistical Programming • Responsible for preparation of CDISC data submission package and SAS programming for regulatory documents (e. g. Response to information requests from HA; Integrated summaries; BIMO; and DSUR). • Provide statistical programming for publications and presentations, ad-hoc and post-hoc analyses of clinical study data. • Conduct programming QC reviews of vendor deliverables in accordance with internal guidelines and work instructions. • Support departmental initiatives related to process building/improvement of programming activities. • Coordinate and liaise with our Japanese colleagues, as needed, regarding global procedures, processes, and standards. Requirements: Education Bachelor’s Degree or higher in Computer Science, Statistics, or closely related discipline. Experience • Proven experience in statistical programming for clinical trials in the life sciences industry: six or more years with a Master’s degree, or eight or more years with a Bachelor’s degree. • Experience in study oversight of statistical analysis for clinical trials in the life science industry • Demonstrated expertise in CDISC standards and CDISC compliant submission requirements. • Experience in data integration for ISS/ISE across multiple studies for regulatory submissions (preferred) • Experience in using SAS-LSAF (i. e. Life Science Analytics Framework), including its repository and programming environment (preferred) Technical Skills • Excellent proficiency in SAS (required); Advance skill in R (preferred). • Highly skilled in Microsoft Office applications (Word, PowerPoint, Excel, Outlook). • Familiarity with ICH guidelines (especially E9) and other regulatory guidance. • Solid understanding of development, regulatory and commercial aspects of drug development. The anticipated salary for this position will be $145,000 to $160,000. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: 401K with company match Annual Bonus Program (Sales Bonus for Sales Jobs) Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) HSA Kyowa Kirin is not responsible for any fees related to unsolicited resumes. #Hybrid #Princeton", "summaryDescription" : "Sr. Manager, Statistical Programming and Data Operations at Kyowa Kirin North America. Skills: Statistical programming, CDISC standards, Vendor management. Develop TLF shells. 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Work with AWS teams", "domainKnowledge" : "Data center operations; Cooling systems; Mechanical infrastructure; Electrical infrastructure; Controls infrastructure", "domainList" : [ "data-center-operations", "cooling-systems", "mechanical-infrastructure", "electrical-infrastructure", "controls-infrastructure" ], "domainSpecificKnowledge" : [ "Data center operations", "Cooling systems", "Mechanical infrastructure", "Electrical infrastructure", "Controls infrastructure" ], "toolProficiency" : [ "EAM" ], "documentationSkills" : "Maintenance reports; Maintenance planners", "innovationCreativity" : "Drive innovation", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "specialRequirements" : "Work on call, Work out of hours, Travel between sites", "outcomesObjectives" : "Maintain better than 99.999% uptime; Keep operating costs at minimum", "qualificationsBasic" : "2+ years mechanical equipment experience, Ability to travel between sites, EU Drivers license", "qualificationsPreferred" : "Cooling systems experience, Troubleshooting cooling equipment, Training in cooling systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Data Center Engineer (Mechanical Equipment) will be responsible for ensuring the overall operation and maintenance of all cooling and associated mechanical / electrical / controls equipment within the nominated Datacenters. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician (Mechanical Equipment) will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum, the engineer will drive innovation to reduce operational costs. The Data Center Engineer (Mechanical Equipment) are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting for cooling equipment including Air Handling Units, Computer Room Air Handling Units and ancillary equipment initially, with scope to increase in the future to other mechanical infrastructure. They will plan, coordinate, manage and conduct preventative maintenance on assigned equipment. They will also identify root causes of faults, plan and deliver reactive and corrective maintenance. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities • Plan out, prepare sequence of operations and deliver preventative maintenance across all nominated Data Center sites. • Identify, purchase and store spares and parts required for planned and reactive works. • Conduct root cause analysis on failures and action remediation. • Mentor and guide on site Engineering Operations Technicians unfamiliar with the equipment for immediate on site reaction during an event. • Supervise contractors who perform servicing or preventive maintenance. • Perform maintenance tasks to include: filter changes, tank inspections, legionella testing, pump maintenance. • Perform first level trouble-shooting. • Develop and implement risk assessments and method statements for works. • Work on call or out of hours when required, though standard working arrangement will be Monday to Friday normal office hours. • Take daily operational readings and provide to Senior Engineers for metrics reporting. • Input and management of EAM for assigned assets. • Update maintenance reports and planners. • Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization. Travel Between Data Center sites is involved About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - 2+ years of relevant work experience within the mechanical equipment field. (Pumps, engines, cooling systems etc) - Ability to travel between all nominated sites on a daily or weekly basis. - EU Drivers license. Preferred Qualifications: - Particular experience in cooling systems (AHUs, CRAHUs, HVAC systems, Generators, Pumps, industrial water systems) is advantageous. - Demonstrated capability in understanding and troubleshooting of cooling equipment and fundamentals. - Training or certification in cooling systems a strong benefit. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Mechanical Technician, Data Center Engineering and Operations, Data Center Engineering and Operations at Amazon Data Services Sweden AB. Skills: Mechanical equipment maintenance, Cooling systems operation, Troubleshooting. Ensure operation of cooling equipment. 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}, { "name" : "Modelling skills", "level" : "intermediate" }, { "name" : "Regression", "level" : "intermediate" }, { "name" : "Classification", "level" : "intermediate" }, { "name" : "Clustering", "level" : "intermediate" }, { "name" : "Time-series analysis", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data science, Data engineering, Machine learning, Business intelligence", "majorSkillsList" : [ "Data science", "Data engineering", "Machine learning", "Business intelligence" ], "toolProficiency" : [ "SQL", "Python", "R", "Scala", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure", "S3", "Glue", "SageMaker", "Athena", "Vertex AI", "Synapse", "ML Studio" ], "qualificationsBasic" : "SQL proficiency, 5+ years of experience", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification, Experience with scikit-learn, Experience with TensorFlow, Experience with PyTorch, Experience with XGBoost, Experience with LightGBM, Experience with Hugging Face, Experience with MLflow, Experience with Snowflake, Experience with BigQuery, Experience with Redshift, Experience with Databricks, Experience with dbt, Experience with Fivetran, Experience with Airflow, Experience with dbt Cloud, Experience with Delta Lake, Experience with AWS SageMaker, Experience with GCP Vertex AI, Experience with Azure ML Studio", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Foursquare Foursquare is the leading independent location technology and data cloud platform, helping businesses connect the digital and physical worlds with precision and purpose. Our products power everything from market analytics to targeted experiences, relied on by some of the world’s most iconic brands. But what makes Foursquare truly special is how we work. We're a team of builders, problem-solvers, and collaborators who care deeply about impact – both in the products we ship and the way we show up for each other. Great outcomes come from strong collaboration and shared ownership, and we believe growth happens through real challenges – whether that’s leveling up a skill, tackling unfamiliar problems, or pushing a project forward in a new way. If you're excited by cutting-edge tech and a culture that values both autonomy and teamwork, you’ll thrive here. About the Position Foursquare is looking for a Support and Data Operations Associate to join our team in our Belgrade office; on a hybrid schedule of Tuesday, Wednesday, Thursday in office. We are looking for an inquisitive, adaptable, and highly motivated Data Support Associate to join our team. In this role, you will be primarily focused on executing web crawls, manipulating data, and utilizing internal pipeline tools to ensure data quality and availability. This is an internally focused, highly technical role where persistence, vigilance, and the ability to learn and iterate quickly are essential. If you enjoy solving technical puzzles, building and maintaining data flows, and continuously learning new skills, we want you on our team! Please note that this is a fixed-term position for an initial period of one year, with the possibility of extension. In this role, you’ll - Web Crawling & Extraction: Execute and manage web crawling initiatives, extracting data, and adapting quickly when target site structures change. - Data Manipulation & Pipelines: Utilize internal tools to perform data cleanup, matching, and transformations to ensure high data quality and reliability. - Technical Troubleshooting: Be vigilant in monitoring data pipelines; investigate issues, read and interpret log files, implement workarounds, and escalate complex technical problems. - Continuous Improvement: Learn and adapt to new internal tools and technical processes rapidly, iterating on existing workflows to improve efficiency. - Documentation: Create and maintain technical process documentation and how-to guides to empower internal teams What you’ll need - Proficient level of written and verbal English - 1+ years of experience working in data-oriented customer operations, technical support, analytics, or similar roles. - Proficiency in Python or Scala, with strong SQL skills. - Proficiency in Regular Expressions (Regex) for pattern matching, data extraction, validation, and web content processing. - Familiarity with data analysis tools and libraries (e.g., PySpark, pandas), web crawling concepts and execution. - General technical troubleshooting skills: ability to read/interpret/transform log files, comfort navigating command-line interfaces (CLI) and APIs, and a strong capacity for independent research. - Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply! Benefits and Perks - 25 days of paid vacation – take the time you need to rest and recharge - Private medical insurance – comprehensive coverage for you and your family - FitPass – flexible access to gyms, wellness classes, and sports facilities across Serbia - Hybrid work schedule – in-person collaboration Tuesday–Thursday, with company-paid lunch on office days - Growth Investment Program – funding and resources to support your personal and professional development - Tech setup – we’ll provide a company laptop and the essentials to help you get up and running smoothly Things to Know Foursquare is proud to foster an inclusive environment, free from discrimination. We believe that building the best products starts with bringing together diverse perspectives and backgrounds — it’s how we create better experiences for both our users and our team. We value every voice, and we encourage you to be part of building a company and products we love. Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Foursquare Privacy Policy https://location.foursquare.com/legal/privacy-center/applicant/", "summaryDescription" : "Support and Data Operations Associate (Fixed-term) at Foursquare. 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Create business intelligence dashboards, Engineer analytics solutions, Develop and deploy machine learning models, Perform quantitative analysis, Conduct A/B testing, Apply causal inference techniques, Optimize data infrastructure, Ensure data quality and integrity, Collaborate with stakeholders", "teamCollaboration" : "Cross-functional teams; Data science teams; Engineering teams; Product teams; Business stakeholders", "domainKnowledge" : "Cloud data stacks; ML frameworks; BI platforms; Statistical methods", "domainList" : [ "cloud-data-stacks", "ml-frameworks", "bi-platforms", "statistical-methods" ], "domainSpecificKnowledge" : [ "Cloud data stacks", "ML frameworks", "BI platforms", "Statistical methods" ], "toolProficiency" : [ "Dbt Cloud", "MLflow", "Snowflake", "BigQuery", "Databricks", "AWS SageMaker", "GCP Vertex AI", "Azure ML Studio" ], "qualificationsBasic" : "5+ years of experience in data engineering, Proficiency in SQL, Experience with Python", "qualificationsPreferred" : "Master's degree preferred, Experience with dbt Cloud, Experience with MLflow, Experience with Databricks, Experience with Snowflake, Experience with BigQuery, Experience with AWS SageMaker, Experience with GCP Vertex AI, Experience with Azure ML Studio, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Velir is an established mid-sized agency with a top-tier portfolio of clients, ranging from the world’s largest non-profits to Fortune 500 brands. As of 2023, Velir acquired Brooklyn Data Company, a premier data and analytics consultancy focused on leadership, process improvement, implementation, and advanced analytics. At Velir, we believe people are our greatest asset. Our culture is built on a foundation of trust, collaboration, and continued improvement. We strive for excellence in everything we do, embracing challenges as opportunities for growth. Our success is driven by a shared passion for making a positive impact on our customers, our communities and each other. We are a remote first company that offers competitive pay and excellent benefits. Overview The Senior Data & Analytics Engineer will play a crucial role in helping our client organizations transform raw data into reliable, well-modeled assets that drive business decisions. This hybrid role bridges data engineering and analytics engineering — combining the infrastructure-building strengths of a data engineer with the transformation, modeling, and semantic layer expertise of an analytics engineer. Core responsibilities include Data Architecture Design, Data Modeling, ELT/ETL Development, Data Quality Assurance, and Scalability Optimization, with a strong emphasis on Databricks as the primary platform. Because our clients are mostly US-based organizations, we look for the ability to communicate with professional proficiency in English, verbally and in writing. Responsibilities Data & Analytics Engineering Expertise: You are responsible for building and maintaining the infrastructure and transformation layers that support the storing, movement, and modeling of data — enabling analysts, AI agents, and business stakeholders to confidently consume, interpret and take action. You will operate across both the data engineering and analytics engineering layers of the data stack, owning pipeline development and maintenance, as well as designing and building the resultant data models. Design, build, and maintain scalable data pipelines and ELT workflows, with Databricks as the primary platform Develop and maintain dbt models that are well-documented, tested, and structured for long-term maintainability Own data modeling decisions and methodology — defining entities, relationships, and grain — in collaboration with analytics and business stakeholders Consistently seek out and deliver on engagement-level vision, tasks, and problems Regularly delivers meaningful improvements to clients' data infrastructure and analytical capabilities Autonomous in approach and provides technical guidance to less experienced engineers Cross-Team Collaboration: You are responsible for collaborating with peers and other functional departments to develop and implement data strategies that support engagement goals and client needs. Collaborate with other data engineers and analytics engineers, data analysts, and clients on end-to-end data requirements Partner with clients and functional managers to plan for data engineering and modeling needs for product or feature launches Create processes and/or documentation templates that help cross-functional teams solve common data problems Drive data solution improvements that impact the client experience or empower internal stakeholders to do their jobs effectively Take initiative to identify, communicate, and solve important problems, coordinating with others on cross-cutting technical issues Project Delivery: You are responsible for ensuring that data engineering and analytics engineering projects are delivered on time, within scope, and within budget. Architect and design data systems and transformation layers using patterns that allow for iterative delivery and future scaling Proactively identify and address technical debt with careful evaluation of development cost Optimize for predictability and a regular cadence of deliverables Keep reliability, maintainability, and scalability of client systems top of mind Ability to identify and prioritize unowned or unglamorous work that enables the broader team to move faster Skills & Qualifications Proven experience as a Data Engineer, Analytics Engineer, or in a hybrid or generalist role, with a focus on designing and developing data pipelines and transformation layers Strong programming skills in Python and SQL Hands-on, deep expertise with Databricks — including Delta Lake, Unity Catalog, and Databricks workflows Strong proficiency with dbt for data transformation, testing, and documentation Demonstrated experience in data modeling — including dimensional modeling, entity-relationship design, and semantic layer development Deep knowledge of data warehousing and ELT/ETL processes Familiarity with data integration and orchestration platforms (e.g., Fivetran, Apache Airflow, Azure Data Factory) Experience with cloud platforms such as AWS, Azure, or Google Cloud Experience with other cloud data warehouses such as Snowflake or Motherduck is a plus Experience with streaming solutions such as Spark Streaming or Kafka is desirable but not required Familiarity with MLOps techniques and platforms is a plus but not required Strong analytical and problem-solving skills Excellent communication and collaboration skills Familiarity with leveraging coding assistants such as Claude Code, CoPilot, and/or Codex is a plus Physical Requirements Frequent sitting at a desk performing work on a computer Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Compensation Range: $160,000 - 175,000 annually Please note that compensation packages are finalized after the interview process is concluded. We use a competency-based approach to base pay, which means it is based on the competencies and skills demonstrated for this role. Core Company Values Take the Long View - Ensure the company is built to last Be Courageous - Make the right decisions even when they aren't the easiest decisions Be Genuine - Bring honesty and authenticity to all that you do Work with Focus + Passion - Display purpose and pride in your work and never stop learning As an equal opportunity employer, we are firmly committing to diversity, equity, and inclusion in our hiring efforts. We recognize that we need team members from all backgrounds and experiences to successfully shape a positive employee experience as well as deliver our product and service solutions. To that end, we actively seek candidates who can bring diverse experiences and backgrounds to our team. We know that complex factors and systemic bias can get in the way of us meeting strong candidates, so please don't hesitate to apply even if you're not 100% sure. At this time, Velir does not sponsor candidates and unfortunately cannot accept those on OPT or CPT.", "summaryDescription" : "Senior Data and Analytics Engineer at Velir. Skills: Data engineering, Machine learning, Business intelligence, Analytics engineering. Design data pipelines. 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- We are building the first super app to manage car ownership—an industry where the experience is stuck in the 90s. - Lead a strategic area leveraging LLMs, agents, and internal APIs to automate a fragmented, $2T market. - Work with partners at OpenAI to integrate Jerry.ai http://Jerry.ai services directly into the ChatGPT App and pioneer new model capabilities. LEAD THE AI REVOLUTION FOR JERRY.AI http://Jerry.ai: At Jerry.ai http://Jerry.ai, we are moving past fragmented, time-consuming processes to create a seamless, automated platform. You will sit at the intersection of product, engineering, and applied AI as you build and scale a sophisticated system that already automates >70% of inbound sales and service requests (over 50k chats per month). Your role will include shaping how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry. HOW YOU WILL MAKE AN IMPACT: - Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout. - Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy. - Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards. - Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation. - Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation. WHAT WE’RE LOOKING FOR IN A BUILDER: - Intrinsically Motivated Technologist: You live and breathe AI. You read the release notes when a new model drops and you’ve already built your own custom workflows. - Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience. - Optimistic Problem-Solver: You are a \"how can we\" thinker who seeks constant improvement and thrives on owning high-impact metrics. - Data-Driven with Conviction: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses. IDEAL PROFILE: - 4+ years of experience in management consulting or technical product management at a fast-paced startup. - Proven interest in modern LLM systems. - Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards. - A track record of taking complex, strategic ideas and turning them into scalable, production-grade products. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Product Owner, AI Agents and Platform at Jerry. ai. Skills: AI platform, LLM systems, Workflow automation. Lead end-to-end development for AI platform. 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LEAD THE AI REVOLUTION FOR JERRY.AI http://Jerry.ai: At Jerry.ai http://Jerry.ai, we are moving past fragmented, time-consuming processes to create a seamless, automated platform. You will sit at the intersection of product, engineering, and applied AI as you build and scale a sophisticated system that already automates >70% of inbound sales and service requests (over 50k chats per month). Your role will include shaping how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry. HOW YOU WILL MAKE AN IMPACT: - Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout. - Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy. - Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards. - Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation. - Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation. WHAT WE’RE LOOKING FOR IN A BUILDER: - Intrinsically Motivated Technologist: You live and breathe AI. You read the release notes when a new model drops and you’ve already built your own custom workflows. - Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience. - Optimistic Problem-Solver: You are a \"how can we\" thinker who seeks constant improvement and thrives on owning high-impact metrics. - Data-Driven with Conviction: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses. IDEAL PROFILE: - 5+ years of experience in management consulting or technical product management at a fast-paced startup. - Proven interest in modern LLM systems and a desire to work in a regulated production environment. - Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards. - A track record of taking complex, strategic ideas and turning them into scalable, production-grade products. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Senior Manager, AI Agents and Platform at Jerry.ai. Skills: AI Agents, Platform development, LLM systems. Lead end-to-end development for AI platform. 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LEAD THE AI REVOLUTION FOR JERRY.AI http://Jerry.ai: At Jerry.ai http://Jerry.ai, we are moving past fragmented, time-consuming processes to create a seamless, automated platform. You will sit at the intersection of product, engineering, and applied AI as you build and scale a sophisticated system that already automates >70% of inbound sales and service requests (over 50k chats per month). Your role will include shaping how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry. HOW YOU WILL MAKE AN IMPACT: - Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout. - Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy. - Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards. - Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation. - Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation. WHAT WE’RE LOOKING FOR IN A BUILDER: - Intrinsically Motivated Technologist: You live and breathe AI. You read the release notes when a new model drops and you’ve already built your own custom workflows. - Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience. - Optimistic Problem-Solver: You are a \"how can we\" thinker who seeks constant improvement and thrives on owning high-impact metrics. - Data-Driven with Conviction: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses. IDEAL PROFILE: - 4+ years of experience in management consulting or technical product management at a fast-paced startup. - Proven interest in modern LLM systems. - Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards. - A track record of taking complex, strategic ideas and turning them into scalable, production-grade products. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Product Owner, AI Agents and Platform at Jerry. ai. Skills: AI platform, LLM systems, Product strategy. Lead end-to-end development for AI platform. Lead end-to-end development for customer experiences", "createdAt" : "2026-06-16T00:27:18.534", "lastUpdated" : "2026-06-16T09:36:44.085", "ingestTimestamp" : "2026-06-16T00:27:18.534", "mongoId" : "6a305930f292fd229cf45a12", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 160000, "salaryAnnualMax" : 200000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Prompt strategies", "Evaluation frameworks", "Guardrails", "AI platform", "LLM systems", "Product strategy", "System design", "API design", "System architecture", "Roadmap development", "AI agents", "Voice models", "Workflow automation", "Car ownership industry" ], "skillCount" : 14, "jobCategory" : "product", "jobSubcategory" : "product_management", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305930f292fd229cf45a10", "title" : "Senior Manager, AI Agents and Platform", "company" : "Jerry.ai", "industry" : "Product", "salary" : { "min" : 160000.0, "max" : 200000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco Bay Area", "locations" : [ "San Francisco Bay Area", "New York, New York", "Boston, Massachusetts", "Los Angeles, California", "Atlanta, Georgia", "Chicago, Illinois", "Toronto, Ontario" ], "timestamp" : "2026-06-16T08:37:34.299", "fingerprint" : "b550f5eb63d2b4183dc294c415a93d78bd88bc2aa8cff4dc531de85937b83874", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/90040f9c-007f-4b82-8437-15f3578b07f7/application", "externalId" : "90040f9c-007f-4b82-8437-15f3578b07f7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "LLMs, APIs", "professionalSkills" : [ "System architecture", "API design" ], "hardSkillsList" : [ "Prompt strategies", "Evaluation frameworks", "Answer quality", "Automation rates" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Prompt strategies", "level" : "intermediate" }, { "name" : "Evaluation frameworks", "level" : "intermediate" }, { "name" : "Answer quality", "level" : "intermediate" }, { "name" : "Automation rates", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "AI Agents, LLM systems, Platform standards", "majorSkillsList" : [ "AI Agents", "LLM systems", "Platform standards" ], "coreResponsibilities" : "Lead end-to-end development for AI platform, Lead end-to-end development for customer experiences, Design prompt strategies, Design evaluation frameworks, Design guardrails, Serve as technical translator, Establish AI best practices, Establish platform standards, Drive systematic improvement in answer quality, Drive systematic improvement in customer satisfaction, Drive systematic improvement in automation rates, Work with partners at OpenAI, Evaluate voice models, Deploy voice models, Evaluate workflow automation, Deploy workflow automation", "teamCollaboration" : "Cross-functional teams; Work with partners at OpenAI", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Car ownership; Regulated production environment; Voice models; Workflow automation", "domainList" : [ "car-ownership", "regulated-production-environment", "voice-models", "workflow-automation" ], "domainSpecificKnowledge" : [ "Car ownership", "Regulated production environment", "Voice models", "Workflow automation" ], "communicationSkills" : "Technical translator", "innovationCreativity" : "Pioneer new model capabilities", "problemSolvingSkills" : "Optimistic Problem-Solver; Data-Driven", "outcomesObjectives" : "Automate >70% of inbound sales; Automate >70% of service requests", "qualificationsBasic" : "5+ years of experience in management consulting, 5+ years of experience in technical product management, Proven interest in modern LLM systems, Ability to navigate technical tradeoffs, Lead by example implementing AI platform standards, Track record of turning complex ideas into scalable products", "qualificationsPreferred" : "Desire to work in a regulated production environment", "remoteFriendly" : true, "rawDescription" : "WHY JERRY.AI http://Jerry.ai? - We are building the first super app to manage car ownership—an industry where the experience is stuck in the 90s. - Lead a strategic area leveraging LLMs, agents, and internal APIs to automate a fragmented, $2T market. - Work with partners at OpenAI to integrate Jerry.ai http://Jerry.ai services directly into the ChatGPT App and pioneer new model capabilities. LEAD THE AI REVOLUTION FOR JERRY.AI http://Jerry.ai: At Jerry.ai http://Jerry.ai, we are moving past fragmented, time-consuming processes to create a seamless, automated platform. You will sit at the intersection of product, engineering, and applied AI as you build and scale a sophisticated system that already automates >70% of inbound sales and service requests (over 50k chats per month). Your role will include shaping how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry. HOW YOU WILL MAKE AN IMPACT: - Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout. - Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy. - Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards. - Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation. - Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation. WHAT WE’RE LOOKING FOR IN A BUILDER: - Intrinsically Motivated Technologist: You live and breathe AI. You read the release notes when a new model drops and you’ve already built your own custom workflows. - Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience. - Optimistic Problem-Solver: You are a \"how can we\" thinker who seeks constant improvement and thrives on owning high-impact metrics. - Data-Driven with Conviction: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses. IDEAL PROFILE: - 5+ years of experience in management consulting or technical product management at a fast-paced startup. - Proven interest in modern LLM systems and a desire to work in a regulated production environment. - Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards. - A track record of taking complex, strategic ideas and turning them into scalable, production-grade products. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Senior Manager, AI Agents and Platform at Jerry.ai. Skills: AI Agents, LLM systems, Platform standards. Lead end-to-end development for AI platform. Lead end-to-end development for customer experiences", "createdAt" : "2026-06-16T00:25:01.743", "lastUpdated" : "2026-06-16T08:37:34.299", "ingestTimestamp" : "2026-06-16T00:25:01.743", "mongoId" : "6a305930f292fd229cf45a10", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 160000, "salaryAnnualMax" : 200000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Prompt strategies", "Evaluation frameworks", "Answer quality", "Automation rates", "Leadership", "AI Agents", "LLM systems", "Platform standards", "System architecture", "API design", "Roadmap planning", "Car ownership", "Regulated production environment", "Voice models", "Workflow automation" ], "skillCount" : 15, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3066fff292fd229cfb805a", "title" : "Manager, International Data and Strategy", "company" : "The National Football League", "industry" : "Sports & Fitness", "salary" : { "min" : 125000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T11:06:39.308", "fingerprint" : "e94f06cfdc68def5c408265f1856d6fe9ae9b66f2e39878d1bcb2aa5fb6e5d61", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/nflcareers/jobs/5263067008", "externalId" : "5263067008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's", "experienceMinYears" : 5, "experienceLevel" : "Manager", "technicalSkills" : "AWS Redshift, Adobe Marketing Suite, AEP, AEM, AJO, Power BI, Tableau", "professionalSkills" : [ "Data strategy", "Product ownership", "Technical leadership" ], "hardSkillsList" : [ "Data governance", "Data lakes", "Cloud data platforms", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference" ], "softSkillsList" : [ "Leadership", "Influencing" ], "hardSkills" : [ { "name" : "Data governance", "level" : "intermediate" }, { "name" : "Data lakes", "level" : "intermediate" }, { "name" : "Cloud data platforms", "level" : "intermediate" }, { "name" : "Regression", "level" : "intermediate" }, { "name" : "Classification", "level" : "intermediate" }, { "name" : "Clustering", "level" : "intermediate" }, { "name" : "Time-series analysis", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Influencing" } ], "majorSkills" : "Data strategy, Product ownership, Technical leadership", "majorSkillsList" : [ "Data strategy", "Product ownership", "Technical leadership" ], "coreResponsibilities" : "Develop data strategy, Own product roadmaps, Lead technical initiatives, Manage enterprise-scale data initiatives, Oversee cloud data platforms, Oversee data lakes, Oversee governance frameworks, Ensure privacy and compliance, Manage consent data, Engage senior leaders, Work with technical partners, Motivate teams", "teamCollaboration" : "Cross-functional teams; Matrixed organization", "domainKnowledge" : "Fan engagement; Lifecycle marketing", "domainList" : [ "fan-engagement", "lifecycle-marketing" ], "domainSpecificKnowledge" : [ "Fan engagement", "Lifecycle marketing" ], "toolProficiency" : [ "AWS Redshift", "Adobe Marketing Suite", "Power BI", "Tableau" ], "communicationSkills" : "Senior leader engagement; Technical partner communication", "specialRequirements" : "No relocation assistance", "qualificationsBasic" : "5+ years in data strategy, 5+ years in product ownership, 5+ years in technical leadership, Master’s degree or higher, SQL proficiency, 5+ years of experience", "qualificationsPreferred" : "Advanced degree preferred, Experience with privacy and compliance standards, Experience with GDPR/CCPA, Experience with consent data management, Knowledge of sports or fan-focused businesses, Understanding of fan engagement, Understanding of lifecycle marketing, Experience with AWS Redshift, Experience with Adobe Marketing Suite, Experience with AEP, Experience with AEM, Experience with AJO, Experience with Power BI, Experience with Tableau, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are seeking a highly motivated Manager, International Data advanced degree preferred. 5+ years in data strategy, product ownership, or technical leadership roles. Exposure to enterprise-scale data initiatives, including cloud data platforms, data lakes, and governance frameworks. Experience with privacy and compliance standards, including GDPR/CCPA and consent data management, is preferred. Knowledge of sports or fan-focused businesses, including an understanding of fan engagement and lifecycle marketing, is an advantage. Proven experience working with AWS Redshift, Adobe Marketing Suite (AEP, AEM, AJO), BI Tools like Power BI, Tableau in a production environment is a plus. Demonstrated track record of collaborating across cross-functional teams and influencing decisions in a matrixed organization without direct reporting authority. Excellent communication skills with a demonstrated ability to engage senior leaders, work effectively with technical partners, and motivate teams to achieve high performance. Other Key Attributes / Characteristics Master’s degree or higher in statistics, data science, computer science, or other data related fields Terms / Expected Hours of Work Limited Travel Salary / Pay Range This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range. Salary $125,000—$160,000 USD Benefits Information To learn more about our comprehensive benefits offerings, please visit: NFL BENEFITS At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered. NO RELOCATION ASSISTANCE WILL BE PROVIDED. The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws. WHO WE ARE: NFL Core Values: Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution. Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through. Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others. Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence. NFL Leadership Attributes: Build Talent: We develop and nurture potential, empowering individuals to grow and succeed. Execute: We take action with precision, delivering results that drive our goals forward. Inspire: We motivate others through vision, energy, and a commitment to excellence. Live Our Values: We embody our core principles in every decision and action. Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position. Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact WHO YOU ARE: Talent Attributes: What we expect for our employees: Embody an enthusiastic, proactive can-do attitude Embrace grit, free from ego or entitlement Excel as a relationship builder, with the ability to influence Eager learner, driven by passion rather than just ambition Encompasses an incredible work ethic with an agile mindset", "summaryDescription" : "Manager, International Data and Strategy at The National Football League. Skills: Data strategy, Product ownership, Technical leadership. Develop data strategy. 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"Director", "technicalSkills" : "Python, SQL, Scala, Spark, Dbt, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, S3, Glue, SageMaker, Athena, GCP, Vertex AI, Azure, Synapse, ML Studio, Kubernetes, Terraform, Kafka, Flink, Apache Beam, Lambda, Kinesis, Pub/Sub", "professionalSkills" : [ "Data strategy", "Data modeling", "Business intelligence", "Data governance", "ML systems engineering", "Product intelligence", "AI-powered services", "Data-driven decision-making", "Scalable data engineering", "AI/ML systems", "Cloud-based data architectures", "Real-time analytics", "ML/AI-driven solutions", "Client needs", "Data-as-a-product", "Data assets", "Real-time analytics", "AI-powered automation", "Data-driven insights", "Self-service analytics", "Data pipelines", "Enterprise warehousing", "ML training", "Business reporting", "AI-powered features", "Anomaly detection", "Personalization", 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"Time-series", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Data Engineering, AI/ML Engineering, Data Strategy, Business Intelligence", "majorSkillsList" : [ "Data Engineering", "AI/ML Engineering", "Data Strategy", "Business Intelligence" ], "coreResponsibilities" : "Define and execute data and AI strategy, Lead cross-functional teams, Establish data-as-a-product principles, Drive innovation in real-time analytics, Partner with Product, Engineering, and Customer Success teams, Design and oversee high-scale, cloud-native data architectures, Implement highly available, fault-tolerant data pipelines, Lead data modeling initiatives, Work with engineering teams to embed AI-powered features, Drive observability, monitoring, and cost optimization, Oversee the development of ML/AI models, Implement MLOps best practices, Lead initiatives in AI-powered recommendations, Ensure bias-free, ethical AI practices, Build and manage BI tools, Develop product analytics frameworks, Implement embedded analytics solutions, Optimize reporting for SaaS metrics, Own data governance frameworks, Define and implement data lineage, Drive role-based access controls, Champion data democratization", "teamCollaboration" : "Cross-functional teams; Product teams; Engineering teams; Customer Success teams", "projectManagementSkills" : [ "Agile" ], "domainKnowledge" : "B2B SaaS; Cloud-native architecture; Multi-tenant SaaS; SaaS metrics; GDPR; SOC 2; PIPEDA; CCPA", "domainList" : [ "b2b-saas", "cloud-native-architecture", "multi-tenant-saas", "saas-metrics", "gdpr", "soc-2", "pipeda", "ccpa" ], "domainSpecificKnowledge" : [ "B2B SaaS", "Cloud-native architecture", "Multi-tenant SaaS", "SaaS metrics", "GDPR", "SOC 2", "PIPEDA", "CCPA" ], "toolProficiency" : [ "Collibra", "Informatica", "Alation", "Immuta", "JIRA" ], "communicationSkills" : "Executive presentations; Technical documentation", "documentationSkills" : "Technical writing; API documentation; Architecture diagrams", "continuousLearning" : "Growth opportunities", "innovationCreativity" : "Innovation", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "qualificationsBasic" : "10+ years of experience in data engineering, AI/ML, or analytics leadership roles, SQL proficiency, Master's or PhD in", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer, AWS Data Analytics, Databricks Certified, Dbt Certified", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "MEET BENEVITY Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more! We are seeking a Director of Data and ML/AI Engineering to lead our data and AI technology strategy, architecture, and execution within our B2B SaaS Benevity Impact Platform. This role is pivotal in enabling data-driven decision-making, product intelligence, and AI-powered services and automation across our platform. The ideal candidate will have deep expertise in scalable data engineering, AI/ML systems and services, and cloud-based data architectures, with a track record of building highly available, real-time analytics, and ML/AI-driven solutions for SaaS platforms. This role will oversee data science, data modeling, business intelligence, governance, and ML/AI systems engineering, ensuring alignment with our client and business needs. What you’ll do: Leadership & Data Strategy - Define and execute the data and AI strategy for our SaaS platform, ensuring alignment with business objectives and customer needs. - Lead cross-functional teams across data engineering, AI/ML, BI, and governance to deliver scalable, high-impact solutions. - Establish data-as-a-product principles, ensuring data assets are secure, reusable, and monetizable within our platform. - Drive innovation in real-time analytics, AI-powered automation and intelligence for clients. - Partner with Product, Engineering, and Customer Success teams to enhance data-driven insights, reporting, and self-service analytics. Data Engineering & Platform Architecture - Design and oversee high-scale, cloud-native data architectures that support real-time streaming, data lakes / lakehouses, and enterprise warehousing. - Implement highly available, fault-tolerant data pipelines to process, store, and serve insights across the platform. - Lead data modeling initiatives to optimize data structures for analytics, ML training, and business reporting. - Work with engineering teams to embed AI-powered features into the SaaS platform, enabling smart automation, anomaly detection, and personalization. - Drive observability, monitoring, and cost optimization across our cloud-based data infrastructure. AI/ML Engineering & Data Science - Oversee the development of ML/AI models, ensuring they are scalable, explainable, and deployed effectively in production. - Implement MLOps best practices, including CI/CD for models, versioning, and real-time inference. - Lead initiatives in AI-powered recommendations, predictive analytics, NLP, and generative AI to enhance our product offerings. - Ensure bias-free, ethical AI practices and compliance with industry AI standards and regulations. Business Intelligence & Product Analytics - Build and manage BI tools, dashboards, and self-service analytics to provide real-time insights to clients and internal stakeholders. - Develop product analytics frameworks, tracking user behavior, adoption, and feature engagement. - Implement embedded analytics solutions that allow clients to gain actionable insights from their data. - Optimize reporting for SaaS metrics (MRR, ARR, churn, retention, LTV, NPS) and drive data-informed decision-making. Data Governance & Compliance - Own data governance frameworks, ensuring data privacy, security, and compliance (GDPR, SOC 2, PIPEDA, CCPA, etc.). - Define and implement data lineage, metadata management, and master data management (MDM) best practices. - Drive role-based access controls (RBAC, ABAC or ReBac) and ensure secure, auditable data sharing within our SaaS ecosystem. - Champion data democratization, enabling teams to access trusted, well-documented data. What you’ll bring: - 10+ years of experience in data engineering, AI/ML, or analytics leadership roles, ideally in B2B SaaS or cloud-based platforms - Strong expertise in scalable data architectures, ML/AI systems, and embedded analytics - Proven track record in leading high-performance teams, managing budgets, and delivering data-driven product innovations - Experience with multi-tenant SaaS data governance, compliance (SOC 2, GDPR, etc.), and customer-facing analytics - Familiarity with emerging AI trends, including LLMs, Generative AI, and responsible AI frameworks - Familiarity with SaaS product analytics and AI-powered automation use cases - Master’s or PhD in Computer Science, Data Science, AI/ML, or a related field is preferred Technical Skills & Expertise - Data & AI Stacks (Cloud-Native, SaaS-Optimized) - Data Engineering & Storage: BigQuery, Redshift, Delta Lake, Snowflake, Databricks - AI/ML Frameworks: Azure AI, TensorFlow, PyTorch, Hugging Face, MLflow, Vertex AI - MLOps & Pipelines: Kubeflow, SageMaker, Airflow, Feature Stores, DataRobot - BI & Analytics Tools: Looker, Power BI, Mode Analytics, Amplitude, Mixpanel - Data Governance & Security: Collibra, Informatica, Alation, Immuta - Cloud & DevOps: AWS (S3, Lambda, Kinesis), GCP (BigQuery, Pub/Sub), Kubernetes, Terraform - Programming: Python, SQL, Scala, Java - Streaming & Real-Time Data: Kafka, Flink, Apache Beam DISCOVER YOUR PURPOSE AT WORK We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more … Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose. If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become … It’s time to join Benevity. We’re so excited to meet you. WHERE WE WORK At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most. JOIN A COMPANY WHERE DEIB ISN’T A BUZZWORD Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams. We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity. 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In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. ソフトウェア、ハードウェア、ネットワークエンジニア、サプライチェーンスペシャリスト、セキュリティエキスパート、運用マネージャーなど、多様な専門性を持つチームの一員として活躍していただきます。AWSの各部門と緊密に連携し、最高水準の安全性とセキュリティを確保しながら、お客様に低コストで無限に近い処理能力を提供します。さらに、革新的なアイデアを積極的に取り入れ、それを実現まで導くインクルーシブな企業文化を体験できる環境です。 You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. アマゾンウェブサービス (AWS) は急速な成長を続けており、拡大するインフラストラクチャ運用チームの一員として、データセンターエンジニアを募集しています。 Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Engineer to join our expanding Infrastructure Operations team. データセンター運営部門では、世界最大規模のコンピューティングインフラストラクチャの設計、構築、および保守管理を担当しています。具体的な業務には、システムの運用管理、障害対応・修理、部品の在庫管理・追跡、そしてデータセンター施設全般の保守業務が含まれます。Amazonのデータセンターは、大規模かつ高密度な施設として運営され、地域のテクノロジー革新を牽引する役割を果たしています。 Data Center Operations designs, installs, and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region. データセンター運営部門では、世界最大規模のコンピューティングインフラストラクチャの設計、構築、および保守管理を担当しています。具体的な業務には、システムの運用管理、障害対応・修理、部品の在庫管理・追跡、そしてデータセンター施設全般の保守業務が含まれます。Amazonのデータセンターは、大規模かつ高密度な施設として運営され、地域のテクノロジー革新を牽引する役割を果たしています。 Data Center Operations designs, installs, and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region. Key job responsibilities 主な職務責任: データセンターエンジニアとしてのこの役割では、ITインフラストラクチャのハードウェアライフサイクルのオンサイト管理を担当します。これには以下が含まれます。 * オペレーションチームの一員として、データセンターインフラの保守・維持を主な責務とします。 * 業務内容には、サーバーラックの設置・撤去、各種ITハードウェアやネットワーク機器の修理、運用に影響を及ぼす緊急事態への対応などが含まれます。 * 顧客とのサービスレベル契約を遵守し、ハードウェアのトラブルシューティングや技術的課題に関する第一次対応窓口を担当します。 * オンコール対応を行い、データセンター運用に携わるとともに、定期メンテナンスや変更管理作業を通じてインフラの監視を実施します。 * メトリクス分析および日次・週次目標の進捗確認のためのチームミーティングに参加します。 * 部門内の安全性やセキュリティを含むポリシーと手順を理解し、適切に実践します。 * 運用上の問題に対する根本原因分析を通じて技術文書の作成に携わり、データセンター環境の改善施策に貢献します。 * 経験豊富なエンジニアは、必要に応じて経験の浅いチームメンバーの指導を行います。 Key job responsibilities: In this role as a Data Center Engineer, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes: * Working as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure. * Your role and responsibilities include, but are not limited to, installing server racks, removing server racks, fixing various IT hardware and network components, and also responding to emergent situations that affect operations. * Meet customer service level agreements by resolving problems, and be the first line touch point for hardware troubleshooting and technical issues. * Perform on-call duties and participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure. * Participate in team meetings for metric analysis and to discuss achieving daily/weekly goals. * Have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge. * Contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment. * More experienced engineers may assist in training less experienced members of the team. A day in the life 1日の業務内容 * データセンターのインフラ機器（ラック、サーバー、ネットワーク機器、ハードウェア部品、ケーブル等）の保守管理を行います。 * チケットシステムに基づき、サーバーラックの設置・撤去やサーバーハードウェアの修理など、ハードウェアや部品の日常的な運用作業を体系的に実施します。 * オンコール対応を含め、データセンターの運用に携わり、定期メンテナンスや変更管理作業におけるインフラ監視を行います。 * 高度なトラブルシューティングと問題解決能力を発揮します。 * サイト管理に参画し、運用エリアの5S（整理・整頓・清掃・清潔・躾）を徹底します。 * 他のエンジニアチームと交代制シフトで勤務します。シフトは1日10時間（休憩1時間含む）、週4日勤務・週3日休みの体制です。勤務時間帯は8:00～18:00、12:00～22:00、21:45～08:15のいずれかとなります。 A day in the life *You will support Data Center infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.) * You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including installing and removing server racks and fixing server hardware. * You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure. * Show a strong aptitude for troubleshooting and problem solving. * You will be involved with site management and maintain tidiness in operation areas. * Work in a rotating shift with a team of other engineers. Your standard shift hours are 10 hours with a one hour break. You work on 4 days work shifts and 3 days off in the week. Your standard work hours are 8:00-18:00, 12:00-22:00, 21:45-08:15. About the team チームについて多様な経験 Amazonは多様な経験を持つ人材を求めています。募集要項に記載された資格やスキルをすべて満たしていなくても、ぜひご応募ください。新卒の方や、一般的なキャリアパスとは異なる経験をお持ちの方も、どうぞお気軽にご応募ください。 About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications: - PC/サーバーハードウェアに関する一般的な知識 - Linux/Windowsシステムの実務知識および基本的なネットワーク経験 - 変則的な勤務時間に対応可能な方（10時間勤務・1時間休憩、週4日勤務・週3日休み）勤務シフト：8:00～18:00、12:00～22:00、21:45～08:15 - General knowledge of PC/Server hardware - Working knowledge of Linux/Windows systems and basic networking experience - Ability to work non-standard hours such as 10 hour shift with 1 hour break (You work on 4 days work shifts and 3 days off in the week. Your standard work hours are 8:00-18:00, 12:00-22:00, 21:45-08:15. Preferred Qualifications: - 問題管理チケットの追跡、エスカレーション手順の経験、およびデータセンター施設での実務経験 - メンテナンスウィンドウおよびチェンジマネジメントに関する知識・理解 - 日本語・英語でのコミュニケーション能力 - Linux（RHCSA、CCNA、または同等）/ネットワーク関連の資格およびスクリプティングスキル（Bash、Python等） - 技術分野における学士号または同等の実務経験 - Experience with ticketing systems, escalation procedures and data center facilities - Understanding of maintenance windows and change management - English & Japanese communication skills - Linux/networking certifications (RHCSA, CCNA, or equivalent) and scripting skills (Bash, Python, etc.) - BA/BS in technical field or equivalent practical experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Server Engineer | Data Center Operations, DCO at Amazon Data Services Japan G. K.. Skills: Data center operations, Hardware maintenance, Infrastructure support. Manage IT infrastructure hardware lifecycle. 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Perform hardware maintenance", "postedDate" : "2026-06-16T01:52:20.705", "createdAt" : "2026-06-16T01:52:20.705", "lastUpdated" : "2026-06-16T13:54:09.956", "ingestTimestamp" : "2026-06-16T01:52:20.705", "mongoId" : "6a307f1ff292fd229c0556cd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Hardware installation", "Cable management", "Rack and stack", "Data center operations", "Hardware support", "Public sector IT", "CompTIA A+", "Ticketing systems" ], "skillCount" : 8, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.9 }, { "id" : "6a3074d9f292fd229c009d20", "title" : "Director, Data and AI Engineering", "company" : "Benevity", "industry" : "Technology", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Director, Data and AI Engineering in Calgary, Canada, adjusted for SaaS industry and company size." }, "location" : "Calgary, Alberta", "locations" : [ "Calgary, Alberta", "Vancouver, British Columbia" ], "timestamp" : "2026-06-16T11:55:49.932", "fingerprint" : "48d6e9e7d6092e824c8f4e626ef408c40aef8877a09c5443b28ff1eaf3b039e9", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/benevity/863fc534-814d-4aed-a969-d52dd5e43dc2/application", "externalId" : "863fc534-814d-4aed-a969-d52dd5e43dc2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Calgary", "state" : "Alberta", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "51.0456064,-114.0575410" } ], "locationText" : "Calgary, Alberta, Canada", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "remoteFriendly" : true, "rawDescription" : "MEET BENEVITY Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more! We are seeking a Director of Data and ML/AI Engineering to lead our data and AI technology strategy, architecture, and execution within our B2B SaaS Benevity Impact Platform. This role is pivotal in enabling data-driven decision-making, product intelligence, and AI-powered services and automation across our platform. The ideal candidate will have deep expertise in scalable data engineering, AI/ML systems and services, and cloud-based data architectures, with a track record of building highly available, real-time analytics, and ML/AI-driven solutions for SaaS platforms. This role will oversee data science, data modeling, business intelligence, governance, and ML/AI systems engineering, ensuring alignment with our client and business needs. What you’ll do: Leadership & Data Strategy - Define and execute the data and AI strategy for our SaaS platform, ensuring alignment with business objectives and customer needs. - Lead cross-functional teams across data engineering, AI/ML, BI, and governance to deliver scalable, high-impact solutions. - Establish data-as-a-product principles, ensuring data assets are secure, reusable, and monetizable within our platform. - Drive innovation in real-time analytics, AI-powered automation and intelligence for clients. - Partner with Product, Engineering, and Customer Success teams to enhance data-driven insights, reporting, and self-service analytics. Data Engineering & Platform Architecture - Design and oversee high-scale, cloud-native data architectures that support real-time streaming, data lakes / lakehouses, and enterprise warehousing. - Implement highly available, fault-tolerant data pipelines to process, store, and serve insights across the platform. - Lead data modeling initiatives to optimize data structures for analytics, ML training, and business reporting. - Work with engineering teams to embed AI-powered features into the SaaS platform, enabling smart automation, anomaly detection, and personalization. - Drive observability, monitoring, and cost optimization across our cloud-based data infrastructure. AI/ML Engineering & Data Science - Oversee the development of ML/AI models, ensuring they are scalable, explainable, and deployed effectively in production. - Implement MLOps best practices, including CI/CD for models, versioning, and real-time inference. - Lead initiatives in AI-powered recommendations, predictive analytics, NLP, and generative AI to enhance our product offerings. - Ensure bias-free, ethical AI practices and compliance with industry AI standards and regulations. Business Intelligence & Product Analytics - Build and manage BI tools, dashboards, and self-service analytics to provide real-time insights to clients and internal stakeholders. - Develop product analytics frameworks, tracking user behavior, adoption, and feature engagement. - Implement embedded analytics solutions that allow clients to gain actionable insights from their data. - Optimize reporting for SaaS metrics (MRR, ARR, churn, retention, LTV, NPS) and drive data-informed decision-making. Data Governance & Compliance - Own data governance frameworks, ensuring data privacy, security, and compliance (GDPR, SOC 2, PIPEDA, CCPA, etc.). - Define and implement data lineage, metadata management, and master data management (MDM) best practices. - Drive role-based access controls (RBAC, ABAC or ReBac) and ensure secure, auditable data sharing within our SaaS ecosystem. - Champion data democratization, enabling teams to access trusted, well-documented data. What you’ll bring: - 10+ years of experience in data engineering, AI/ML, or analytics leadership roles, ideally in B2B SaaS or cloud-based platforms - Strong expertise in scalable data architectures, ML/AI systems, and embedded analytics - Proven track record in leading high-performance teams, managing budgets, and delivering data-driven product innovations - Experience with multi-tenant SaaS data governance, compliance (SOC 2, GDPR, etc.), and customer-facing analytics - Familiarity with emerging AI trends, including LLMs, Generative AI, and responsible AI frameworks - Familiarity with SaaS product analytics and AI-powered automation use cases - Master’s or PhD in Computer Science, Data Science, AI/ML, or a related field is preferred Technical Skills & Expertise - Data & AI Stacks (Cloud-Native, SaaS-Optimized) - Data Engineering & Storage: BigQuery, Redshift, Delta Lake, Snowflake, Databricks - AI/ML Frameworks: Azure AI, TensorFlow, PyTorch, Hugging Face, MLflow, Vertex AI - MLOps & Pipelines: Kubeflow, SageMaker, Airflow, Feature Stores, DataRobot - BI & Analytics Tools: Looker, Power BI, Mode Analytics, Amplitude, Mixpanel - Data Governance & Security: Collibra, Informatica, Alation, Immuta - Cloud & DevOps: AWS (S3, Lambda, Kinesis), GCP (BigQuery, Pub/Sub), Kubernetes, Terraform - Programming: Python, SQL, Scala, Java - Streaming & Real-Time Data: Kafka, Flink, Apache Beam DISCOVER YOUR PURPOSE AT WORK We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more … Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose. If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become … It’s time to join Benevity. We’re so excited to meet you. WHERE WE WORK At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most. JOIN A COMPANY WHERE DEIB ISN’T A BUZZWORD Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams. We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity. 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It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versantâs sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. We're looking for a Director of Product will help power that work by leading the product portfolio for the systems our teams use to plan, assign, produce, coordinate, collaborate, communicate, and move content from idea to execution. This role sits at the center of editorial ambition, production complexity, operational reality, and technology modernization. You'll own these tools for our news organizations - MS NOW and CNBC - as well as the other content creators around our company in Entertainment and Sports. This is a leadership role for someone with a demonstrated history of product expertise. We are looking for a proven product leader who has owned complex portfolios, led teams, managed budgets, delivered against timelines, and helped large organizations modernize the tools and workflows that people depend on every day. The right candidate understands that content creation is not one workflow. It is a thousand overlapping processes, shaped by deadline pressure, brand identity, live moments, breaking news, production realities, digital platforms, legacy systems, vendor constraints, executive priorities, and the very human need for tools that make work clearer instead of harder. This person should be able to talk credibly with journalists, producers, editors, show teams, sports operators, entertainment teams, engineers, architects, vendors, finance partners, and executives — and translate that complexity into product strategy, delivery plans, and measurable outcomes. Working within the Operations & Technology organization, this leader will help modernize Versant’s full portfolio of content creation tools across news, sports, entertainment, lifestyle, digital, and cross-brand teams. That includes newsroom computer systems, editorial planning tools, assignment workflows, production coordination platforms, collaboration systems, communication tools, resource planning capabilities, and the enterprise platforms that help teams make content more effectively. This role is for someone who can help teams create better work — not by admiring the complexity from a safe distance, but by getting close to the workflow, understanding what is broken, setting a clear product direction, making smart trade-offs, and leading a team that can deliver. The work will require modernization, consolidation, AI-enabled tooling, automation, stronger governance, better adoption, sharper reporting, more disciplined execution, and a practical understanding of how media teams actually operate. What You’ll Do * Own the vision, strategy, and roadmap for the tools Versant teams use to plan, assign, produce, coordinate, collaborate, communicate, and move content from idea to execution. * Lead the modernization of content creation tools across news, sports, entertainment, lifestyle, digital, and cross-brand teams, with a strong focus on newsroom computer systems, production workflows, and the platforms people depend on every day. * Get close to the work. Partner with journalists, producers, editors, show teams, planning teams, assignment desks, sports operators, entertainment teams, digital teams, and operations leaders to understand how content actually gets made. * Turn complex workflows into clear product decisions, including where to simplify, where to standardize, where to preserve brand-specific needs, and where technology can reduce friction. * Deliver committed roadmap initiatives according to agreed timelines, with clear scope, sequencing, resourcing, risk management, release planning, adoption planning, and post-launch measurement. * Manage portfolio budgets across development, licensing, hosting, support, vendor services, and related operational costs. Use financial, operational, adoption, and reliability data to guide prioritization and investment decisions. * Evaluate vendor platforms, enterprise tools, AI capabilities, and automation opportunities with practical judgment, applying them where they solve real problems and improve how teams work. * Partner closely with engineering, architecture, operations, finance, support, and business stakeholders to ensure product decisions are scalable, secure, supportable, and aligned with Versant’s broader technology strategy. * Lead, manage, mentor, and develop a team of product managers and related product partners. Set clear expectations for product strategy, discovery, stakeholder management, roadmap discipline, delivery accountability, and operational follow-through. * Build a product function grounded in clarity, accountability, collaboration, user empathy, measurable outcomes, and credibility with the people who use these tools every day. * Establish the governance, documentation, training, communications, support models, and success metrics needed for tools to scale across teams and continue improving after launch. ## Qualifications What You Bring * 8+ years of product management, product strategy, media technology, newsroom technology, production technology, operations technology, or equivalent experience in news, entertainment, sports, broadcast, streaming, digital media, or a similarly complex operational environment. * A demonstrated history of product leadership, including ownership of complex product portfolios, multi-year roadmaps, modernization initiatives, and measurable business outcomes. * Proven experience leading product teams, including product managers and/or senior individual contributors. * Strong working knowledge of newsroom computer systems, editorial planning tools, assignment workflows, production coordination platforms, collaboration tools, and content creation workflows. * Experience leading product initiatives across multiple brands, divisions, platforms, or large distributed user groups. * Proven ability to manage complex integrations, migrations, and modernization efforts across legacy and emerging systems. * Strong delivery discipline, including experience managing committed timelines, roadmap dependencies, release plans, risks, trade-offs, and executive-level communications. * Experience managing product budgets, vendor costs, licensing decisions, investment trade-offs, and ROI analysis. * Strong Agile product experience, including roadmap development, backlog management, sprint planning, user story writing, prioritization, iterative delivery, release planning, and post-launch measurement. * Experience partnering with engineering, design, analytics, operations, finance, cyber, privacy, support, editorial, production, and executive stakeholders. * Strong user research instincts, with experience conducting stakeholder interviews, workflow analysis, prototyping, testing, feedback sessions, and adoption measurement. * Excellent communication and influence skills, with the ability to translate complexity into clear decisions for technical, operational, editorial, and executive audiences. * Demonstrated ability to modernize legacy systems, simplify fragmented workflows, and drive adoption of new platforms in complex organizations. * Comfort making decisions with imperfect information, competing priorities, and real delivery consequences. Desired Characteristics * A proven product operator with strong judgment, delivery discipline, and the ability to lead through ambiguity. * Deep empathy for the people who make content under pressure, including journalists, producers, editors, planners, show teams, digital teams, sports teams, entertainment teams, and operations partners. * Strong technical fluency, with the ability to engage credibly with engineering and architecture teams while staying grounded in user needs and business outcomes. * Practical curiosity about AI, automation, and emerging tools, with the judgment to apply them where they make work better instead of simply making the roadmap sound more modern. * Executive presence and the ability to communicate clearly about strategy, priorities, investment decisions, timeline risks, delivery status, and business impact. * A bias toward simplification, standardization, reliability, and adoption. * The ability to manage multiple high-priority initiatives without losing accountability for details, deadlines, or outcomes. * A collaborative leadership style that builds trust across matrixed teams with different incentives, vocabularies, and pressures. * The patience to understand why a workflow exists, the discipline to decide whether it should continue, and the credibility to help teams move to something better. * A respect for media, for the people who make it, and for the tools that either help them do ambitious work or quietly get in their way. Location & Work Style * This role is based in New York City. * This is a hybrid role, with a minimum of three days per week in one of Versant’s offices, depending on business needs. * Limited travel, less than 10%, to broadcast, vendor, or operations centers as required. ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [candidateaccessibility@versantmedia.com](mailto:candidateaccessibility@versantmedia.com). VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. 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It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versantâs sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. We're looking for a Director of Product will help power that work by leading the product portfolio for the systems our teams use to plan, assign, produce, coordinate, collaborate, communicate, and move content from idea to execution. This role sits at the center of editorial ambition, production complexity, operational reality, and technology modernization. You'll own these tools for our news organizations - MS NOW and CNBC - as well as the other content creators around our company in Entertainment and Sports. This is a leadership role for someone with a demonstrated history of product expertise. We are looking for a proven product leader who has owned complex portfolios, led teams, managed budgets, delivered against timelines, and helped large organizations modernize the tools and workflows that people depend on every day. The right candidate understands that content creation is not one workflow. It is a thousand overlapping processes, shaped by deadline pressure, brand identity, live moments, breaking news, production realities, digital platforms, legacy systems, vendor constraints, executive priorities, and the very human need for tools that make work clearer instead of harder. This person should be able to talk credibly with journalists, producers, editors, show teams, sports operators, entertainment teams, engineers, architects, vendors, finance partners, and executives — and translate that complexity into product strategy, delivery plans, and measurable outcomes. Working within the Operations & Technology organization, this leader will help modernize Versant’s full portfolio of content creation tools across news, sports, entertainment, lifestyle, digital, and cross-brand teams. That includes newsroom computer systems, editorial planning tools, assignment workflows, production coordination platforms, collaboration systems, communication tools, resource planning capabilities, and the enterprise platforms that help teams make content more effectively. This role is for someone who can help teams create better work — not by admiring the complexity from a safe distance, but by getting close to the workflow, understanding what is broken, setting a clear product direction, making smart trade-offs, and leading a team that can deliver. The work will require modernization, consolidation, AI-enabled tooling, automation, stronger governance, better adoption, sharper reporting, more disciplined execution, and a practical understanding of how media teams actually operate. What You’ll Do * Own the vision, strategy, and roadmap for the tools Versant teams use to plan, assign, produce, coordinate, collaborate, communicate, and move content from idea to execution. * Lead the modernization of content creation tools across news, sports, entertainment, lifestyle, digital, and cross-brand teams, with a strong focus on newsroom computer systems, production workflows, and the platforms people depend on every day. * Get close to the work. Partner with journalists, producers, editors, show teams, planning teams, assignment desks, sports operators, entertainment teams, digital teams, and operations leaders to understand how content actually gets made. * Turn complex workflows into clear product decisions, including where to simplify, where to standardize, where to preserve brand-specific needs, and where technology can reduce friction. * Deliver committed roadmap initiatives according to agreed timelines, with clear scope, sequencing, resourcing, risk management, release planning, adoption planning, and post-launch measurement. * Manage portfolio budgets across development, licensing, hosting, support, vendor services, and related operational costs. Use financial, operational, adoption, and reliability data to guide prioritization and investment decisions. * Evaluate vendor platforms, enterprise tools, AI capabilities, and automation opportunities with practical judgment, applying them where they solve real problems and improve how teams work. * Partner closely with engineering, architecture, operations, finance, support, and business stakeholders to ensure product decisions are scalable, secure, supportable, and aligned with Versant’s broader technology strategy. * Lead, manage, mentor, and develop a team of product managers and related product partners. Set clear expectations for product strategy, discovery, stakeholder management, roadmap discipline, delivery accountability, and operational follow-through. * Build a product function grounded in clarity, accountability, collaboration, user empathy, measurable outcomes, and credibility with the people who use these tools every day. * Establish the governance, documentation, training, communications, support models, and success metrics needed for tools to scale across teams and continue improving after launch. ## Qualifications What You Bring * 8+ years of product management, product strategy, media technology, newsroom technology, production technology, operations technology, or equivalent experience in news, entertainment, sports, broadcast, streaming, digital media, or a similarly complex operational environment. * A demonstrated history of product leadership, including ownership of complex product portfolios, multi-year roadmaps, modernization initiatives, and measurable business outcomes. * Proven experience leading product teams, including product managers and/or senior individual contributors. * Strong working knowledge of newsroom computer systems, editorial planning tools, assignment workflows, production coordination platforms, collaboration tools, and content creation workflows. * Experience leading product initiatives across multiple brands, divisions, platforms, or large distributed user groups. * Proven ability to manage complex integrations, migrations, and modernization efforts across legacy and emerging systems. * Strong delivery discipline, including experience managing committed timelines, roadmap dependencies, release plans, risks, trade-offs, and executive-level communications. * Experience managing product budgets, vendor costs, licensing decisions, investment trade-offs, and ROI analysis. * Strong Agile product experience, including roadmap development, backlog management, sprint planning, user story writing, prioritization, iterative delivery, release planning, and post-launch measurement. * Experience partnering with engineering, design, analytics, operations, finance, cyber, privacy, support, editorial, production, and executive stakeholders. * Strong user research instincts, with experience conducting stakeholder interviews, workflow analysis, prototyping, testing, feedback sessions, and adoption measurement. * Excellent communication and influence skills, with the ability to translate complexity into clear decisions for technical, operational, editorial, and executive audiences. * Demonstrated ability to modernize legacy systems, simplify fragmented workflows, and drive adoption of new platforms in complex organizations. * Comfort making decisions with imperfect information, competing priorities, and real delivery consequences. Desired Characteristics * A proven product operator with strong judgment, delivery discipline, and the ability to lead through ambiguity. * Deep empathy for the people who make content under pressure, including journalists, producers, editors, planners, show teams, digital teams, sports teams, entertainment teams, and operations partners. * Strong technical fluency, with the ability to engage credibly with engineering and architecture teams while staying grounded in user needs and business outcomes. * Practical curiosity about AI, automation, and emerging tools, with the judgment to apply them where they make work better instead of simply making the roadmap sound more modern. * Executive presence and the ability to communicate clearly about strategy, priorities, investment decisions, timeline risks, delivery status, and business impact. * A bias toward simplification, standardization, reliability, and adoption. * The ability to manage multiple high-priority initiatives without losing accountability for details, deadlines, or outcomes. * A collaborative leadership style that builds trust across matrixed teams with different incentives, vocabularies, and pressures. * The patience to understand why a workflow exists, the discipline to decide whether it should continue, and the credibility to help teams move to something better. * A respect for media, for the people who make it, and for the tools that either help them do ambitious work or quietly get in their way. Location & Work Style * This role is based in New York City. * This is a hybrid role, with a minimum of three days per week in one of Versant’s offices, depending on business needs. * Limited travel, less than 10%, to broadcast, vendor, or operations centers as required. ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [candidateaccessibility@versantmedia.com](mailto:candidateaccessibility@versantmedia.com). VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. 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We're seeking a talented Software Engineer to join our AI and Platform Excellence (APEX) team. APEX is at the forefront of leveraging AI/ML to revolutionize data integration workflows, making them simpler, and more efficient. As a member of APEX, you'll build core algorithms that harness the power of AI and machine learning to simplify the authoring, troubleshooting, upgrading, and optimization of data integration workflows. Your work will directly impact Amazon's ability to manage and utilize vast amounts of data across its many products and services. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services. Key job responsibilities - Design, develop, and implement AI/ML-powered products for data integration workflows which simplifies complexity in data processing. - Build and own critical infrastructure powering Amazon's next-generation AI capabilities - Collaborate with data scientists and ML experts to s to transform innovative ideas into production systems - Optimize existing algorithms and systems for performance, scalability, and reliability - Contribute to the full software development lifecycle, from conception to production deployment - Mentor junior engineers and promote best practices in software development and AI implementation A day in the life - Impact: Your work will directly influence how AI capabilities are developed and deployed at Amazon - Innovation: Work at the intersection of advanced AI research and enterprise-scale engineering - Growth: Learn from experts while working with the latest in AI technology - Purpose: Help shape responsible AI development practices and sustainable computing - Team: Join a collaborative environment focused on solving complex, meaningful challenges This role offers unique exposure to both AI infrastructure and product development, positioning you to make significant contributions to Amazon's AI initiatives while working with some of the industry's brightest minds. About the team AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of software development engineer or related occupational experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 158,100.00 - 213,800.00 USD annually", "summaryDescription" : "Software Development Engineer, Data Analytics Integration AI and Platform Excellence at Amazon Development Center U.S., Inc.", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-15T22:01:30.857", "lastUpdated" : "2026-06-16T07:39:42.737", "ingestTimestamp" : "2026-06-15T22:01:30.857", "mongoId" : "6a305649f292fd229cf26d25", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10449222/apply", "salaryAnnualMin" : 100000, "salaryAnnualMax" : 213800, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305649f292fd229cf26d20", "title" : "Software Development Engineer, Data Analytics Integration AI and Platform Excellence", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 100000.0, "max" : 213800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, USA", "locations" : [ "New York, New York, USA" ], "timestamp" : "2026-06-16T06:13:39.463", "fingerprint" : "50923704d9285932d87355c66f615fb628a3dee944399657d3377b2bbf68aeb2", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10449227/apply", "externalId" : "74feb277-9aca-4907-914e-e556ee6f95b4", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" }, { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" }, { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "New York, New York, United States; Arlington, Virginia, United States; Seattle, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "remoteFriendly" : false, "workSiteFlexibility" : "onsite", "rawDescription" : "Join Amazon's Data Integration organization and help shape the future of AI-driven data integration! We're seeking a talented Software Engineer to join our AI and Platform Excellence (APEX) team. APEX is at the forefront of leveraging AI/ML to revolutionize data integration workflows, making them simpler, and more efficient. As a member of APEX, you'll build core algorithms that harness the power of AI and machine learning to simplify the authoring, troubleshooting, upgrading, and optimization of data integration workflows. Your work will directly impact Amazon's ability to manage and utilize vast amounts of data across its many products and services. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services. Key job responsibilities - Design, develop, and implement AI/ML-powered products for data integration workflows which simplifies complexity in data processing. - Build and own critical infrastructure powering Amazon's next-generation AI capabilities - Collaborate with data scientists and ML experts to s to transform innovative ideas into production systems - Optimize existing algorithms and systems for performance, scalability, and reliability - Contribute to the full software development lifecycle, from conception to production deployment - Mentor junior engineers and promote best practices in software development and AI implementation A day in the life - Impact: Your work will directly influence how AI capabilities are developed and deployed at Amazon - Innovation: Work at the intersection of advanced AI research and enterprise-scale engineering - Growth: Learn from experts while working with the latest in AI technology - Purpose: Help shape responsible AI development practices and sustainable computing - Team: Join a collaborative environment focused on solving complex, meaningful challenges This role offers unique exposure to both AI infrastructure and product development, positioning you to make significant contributions to Amazon's AI initiatives while working with some of the industry's brightest minds. About the team AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of software development engineer or related occupational experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . 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"experienceLevel" : "Director", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, SageMaker, Athena, GCP, Vertex AI, Azure, Synapse, ML Studio", "professionalSkills" : [ "System design", "Organizational transformation" ], "hardSkillsList" : [ "Data engineering", "Machine learning", "AI", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "MLOps pipelines", "LLM orchestration", "Distributed data systems", "Data architecture", "Data structures", "Connectivity pipelines", "AI initiatives", "Automation examples", "Data privacy", "Platform security", "Ethical compliance", "Organizational AI capability", "Technical training", "AI-assisted operations" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : 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platform, Transform internal knowledge base, Build systemic data architecture, Re-build data structures, Evolve connectivity pipelines, Deploy AI models efficiently, Lower cost-to-serve, Set tooling standards, Maintain technical quality guardrails, Establish engineering best practices, Support implementation of local solutions, Ensure platform support for specialists, Maintain ethical compliance, Ensure AI initiatives adhere to standards, Educate teams on AI use, Empower teams to scale AI, Provide structural frameworks, Partner with People and Operations, Champion organizational AI capability, Replace uncertainty with training loops, Convert specialists to power-users, Drive organizational change management, Drive literacy efforts, Reshape daily workflows, Shift company culture to AI-assisted operations", "teamCollaboration" : "Cross-functional teams; Product teams; Engineering teams; Operational leaders; Decentralized specialists; People functions; Operations functions", "domainKnowledge" : "AI-native platform; Knowledge management; Automation layer frameworks; ML orchestration frameworks; Distributed data systems; Corporate data platform; Unstructured information; Data privacy; Platform security; Ethical compliance; AI use productively; Organizational AI capability; Operational uncertainty; Automated solutions; Organizational change management; AI-assisted operations", "domainList" : [ "ai-native-platform", "knowledge-management", "automation-layer-frameworks", "ml-orchestration-frameworks", "distributed-data-systems", "corporate-data-platform", "unstructured-information", "data-privacy", "platform-security", "ethical-compliance", "ai-use-productively", "organizational-ai-capability", "operational-uncertainty", "automated-solutions", "organizational-change-management", "ai-assisted-operations" ], "domainSpecificKnowledge" : [ "AI-native platform", "Knowledge management", "Automation layer frameworks", "ML orchestration frameworks", "Distributed data 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"remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs are often restricted to a few wealthy cities, but talent exists everywhere. Oyster set out to change this by launching a global employment platform that enables companies to hire, pay, and support talent anywhere. We’re proof that a strong, engaged culture doesn't require an office. Since January 2020, Oyster has: \uD83C\uDF0F Built a distributed team of 400+ across 60+ countries \uD83D\uDC69‍\uD83D\uDCBB Featured in Forbes https://www.forbes.com/sites/laurabegleybloom/2024/01/25/work-from-home-or-anywhere-top-30-companies-for-remote-jobs-in-2024/ as #9 in FlexJobs Top 30 Companies for remote jobs \uD83C\uDF08 Formed a diverse leadership team and a workforce that’s 60% female \uD83C\uDFC6 Earned top employee engagement scores \uD83E\uDD84 Raised $286 million; valued at $1.2 billion \uD83D\uDC9A Achieved B Corp status in 2023 Our momentum shows the power of global employment, and we’re just getting started! If you want to help us drive change and work remotely, we’d love for you to apply! The Role While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within +3 / -7 UTC. As the Senior Director, Data Platform and AI, you will own the technical infrastructure and strategic direction that transforms Oyster into an AI-native global platform, decoupling scaling overhead from platform usage growth. Part of our Senior Tech Leadership Team, this highly specialized leadership role unites data platforms, product analytics pipelines, knowledge management, and advanced automation layer frameworks. You will lead the effort to transition AI initiatives from isolated experimentation into centralized systems. This is an organizational transformation role as much as a technical one. You will leverage AI to optimize our internal workflows, modernize our knowledge architecture, and directly enhance our customer-facing product. By building unified data structures and connectivity pipelines, you will directly lower our cost-to-serve and equip our global teams with the clear data and context they need to operate efficiently. Crucially, you will also educate and empower teams across Oyster to scale their own AI use productively. KEY RESPONSIBILITIES - Drive the company-wide AI agenda: scaling local AI initiatives into centralized production systems that create measurable business value. - Own broad, high-impact AI initiatives that have cross functional impact: Moving our AI usage from past narrow or siloed automation examples to execute a company operational transformation. - Partner with Product, Engineering, and operational leaders to embed AI capabilities into our customer-facing platform, internal business workflows, and core processes. - Serve as the ultimate technical authority for our data and AI infrastructure, making critical architectural decisions across MLOps pipelines, LLM orchestration frameworks, and distributed data systems. - Oversee the development of a scalable corporate data platform that serves as the foundational bedrock for all AI and machine learning capabilities. - Transform our internal knowledge base by building the systemic data architecture needed to turn unstructured information into intelligent, easily searchable, and actionable assets. - Re-build and evolve our company-wide data structures and connectivity pipelines to be optimized to deploy, run, and maintain AI models efficiently while lowering cost-to-serve. - Set the company wide tooling standards, maintain technical quality guardrails, and establish engineering best practices for embedded AI specialists working within distinct business units. - Actively support the implementation of key local solutions built by decentralized specialists, ensuring they have the tools and centralized platform support required to succeed. - Maintain high levels of ethical compliance by ensuring all global AI initiatives strictly adhere to data privacy, platform security, and ethical compliance standards. - Educate and empower teams across the organization to scale their own AI use productively, providing them with the structural frameworks needed to safely build and innovate within their functions. - Partner deeply with the People and Operations functions to champion organizational AI capability, replacing operational uncertainty with structured technical training loops that convert manual specialists into power-users of automated solutions. - Drive the organizational change management and literacy efforts required to reshape daily workflows, shifting company culture and habits from traditional manual processes to AI-assisted operations. CORE REQUIREMENTS - A genuine passion for artificial intelligence that goes far beyond product feature delivery. You possess a demonstrated interest in, and concrete evidence of driving, internal organizational change, specifically regarding how AI reshapes day-to-day employee workflows and habits. - Proven experience operating within a service-delivery model or a highly complex operational business, where data strategy directly impacts intricate, real-world workflows and diverse stakeholder ecosystems. - A history weighted heavily toward data engineering, distributed systems development, platform services infrastructure, or system architecture over front-end application product design. - A proven deep technical track record in distributed data systems, MLOps pipelines, and LLM orchestration. You can easily evaluate complex models and emerging technologies, serving as the ultimate technical authority for our infrastructure. - Documented success building, testing, and scaling complex asynchronous data structures, machine learning routing layers, or high-volume API integrations within modern software platforms. - The ability to view the organization holistically. You use your understanding of how interconnected technical platforms, business processes, and human teams interact, designing data and AI solutions that optimize entire workstreams rather than individual silos. - A proven track record of driving internal adoption for major technology or workflow shifts. You can break down complex AI frameworks for non-technical teams, guide employees through operational transitions, and successfully shift daily habits from manual work to AI-assisted processes. - Comprehensive familiarity with model validation systems, technical anomaly logging, data pipeline health metrics, and automated governance frameworks (e.g., custom logging models or open-source pipeline validation stacks). - BONUS : Background architecting semantic search solutions, internal retrieval-augmented generation engine layers, or multi-tenant customer data structures from zero-to-one phases. You'll also need - A reliable home internet connection and fluency in both written and spoken English HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes us special. We make it happen. We drive change. We build and give trust, and we are a united team. Our mission is to create a more equal world, one global hire at a time. Everything we do ladders up to our mission, and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work. We embrace asynchronous communication and collaborative work and share our practices in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d to help other global teams learn from our experiences. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet. Spend it on a wide range of options; see the benefits catalogue https://www.thanksben.com/employee-benefits-catalogue for ideas. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.", "summaryDescription" : "Senior Director, Data Platform and AI at Oyster. Skills: Data Platform, AI, Machine Learning, MLOps. Drive company-wide AI agenda. Scale AI initiatives into production systems", "createdAt" : "2026-06-13T21:56:14.554", "lastUpdated" : "2026-06-15T09:40:23.655", "ingestTimestamp" : "2026-06-13T21:56:14.554", "mongoId" : "6a2cb0be74d8ee00a09daeb1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data engineering", "Machine learning", "AI", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "MLOps pipelines", "LLM orchestration", "Distributed data systems", "Data architecture", "Data structures", "Connectivity pipelines", "AI initiatives", "Automation examples", "Data privacy", "Platform security", "Ethical compliance", "Organizational AI capability", "Technical training", "AI-assisted operations", "Leadership", "Data Platform", "Machine Learning", "MLOps", "System design", "Organizational transformation", "AI-native platform", "Knowledge management", "Automation layer frameworks", "ML orchestration frameworks", "Corporate data platform", "Unstructured information", "AI use productively", "Operational uncertainty", "Automated solutions", "Organizational change management", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy" ], "skillCount" : 52, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2ceacb74d8ee00a0a72a65", "title" : "Contact Center Training and Quality Operations Manager", "company" : "Peak Credit Union", "industry" : "Banking", "salary" : { "min" : 84960.0, "max" : 127440.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T02:03:32.413", "fingerprint" : "d467c2176e1ece5497151baa858a693ee9421fc8355907f74861afce06ae5f18", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/peakcreditunion/jobs/6027152004", "externalId" : "6027152004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "experienceLevel" : "Manager", "professionalSkills" : [ "Operations management", "Performance metrics", "Process improvement", "Team management", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Training program development", "Quality assurance programs" ], "hardSkills" : [ { "name" : "Training program development", "level" : "intermediate" }, { "name" : "Quality assurance programs", "level" : "intermediate" } ], "majorSkills" : "Operations management, Process improvement, Team leadership", "majorSkillsList" : [ "Operations management", "Process improvement", "Team leadership" ], "coreResponsibilities" : "Oversee daily operations, Manage training programs, Develop and implement quality assurance programs, Monitor operational performance metrics, Identify areas for process improvement, Manage vendor relationships, Collaborate with cross-functional teams, Develop and manage departmental budget, Lead and mentor operational staff, Ensure compliance with regulations", "teamCollaboration" : "Cross-functional teams; Departmental staff", "domainKnowledge" : "Credit union operations", "domainList" : [ "credit-union-operations" ], "domainSpecificKnowledge" : [ "Credit union operations" ], "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Improve operational efficiency; Enhance member experience; Achieve departmental goals", "qualificationsBasic" : "5+ years of experience in operations management, Bachelor's degree in a related field, Experience managing teams, Experience with performance metrics, Experience with process improvement", "qualificationsPreferred" : "Master's degree preferred, Experience in the credit union industry a plus, Experience with training program development a plus, Experience with quality assurance programs a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "To maintain a strong connection with our members and local communities and better understand their unique needs, we are currently considering applications from candidates residing in Oregon and Washington for all open positions. We appreciate your understanding as we focus our hiring efforts in these specific regions. And, we encourage all qualified candidates from these states to apply, as we look forward to learning more about your unique skills and experience! Applicants are encouraged to apply by June 17, 2026, at 5:00 PM PST. Job postings are subject to close early or extend longer than the anticipated closing date. We recommend applying as soon as possible. Where You will Work: Remote role open to candidates residing in Washington (WA) or Oregon (OR). (Branches). Pay Range: The target annual pay range for this position is $93,456 - $106,200. The full annual pay range is $84,960 - $127,440. Compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer of employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. Job Overview: This position oversees the development and continuous improvement of the Quality Assurance and Training programs within Channel Services. Ensures a robust onboarding process, distinctive service delivery standards, and the implementation of proactive solutions to meet and exceed members’ expectations. As a subject matter expert in credit union policies, procedures, and member interaction channels, the Manager provides guidance across teams, steps into project management roles as needed, and aligns quality standards with strategic objectives while fostering employee engagement to drive excellence across all channels. What You’ll Do: Collaborates with the Director of Contact Center to develop and implement strategies that differentiate member support through exceptional service delivery. Fosters a positive, professional, and engaging work environment that encourages enthusiasm, collaboration, and excellence. Acts as a subject matter expert (SME) for all credit union policies and procedures, with a special focus on over-the-phone and digital member interaction Provides guidance to leadership and staff to ensure policy adherence and service excellence. Designs and oversees a comprehensive Channel Services Quality Management program, ensuring alignment with strategic goals and member satisfaction standards. Creates a robust onboarding program tailored to frontline employees and leadership, equipping them with resources, coaching, and support for confidence and success. Leads and manages a team of trainers, providing guidance, mentorship, and support to ensure the effective delivery of training programs that align with organizational goals. Manages and maintains Channel Services knowledge base content, ensuring it is accurate, up-to-date, and aligned with staff needs. Analyzes member feedback from complaints, surveys, and call recordings to identify pain points and collaborates with leadership on solutions to reduce friction. Provides actionable insights to various departments and credit union leadership regarding service trends, gaps, and opportunities for improvement. Participates in and leads projects related to quality assurance, training, and service enhancement, often stepping into a project management role to ensure deliverables are met and initiatives are successfully implemented. Develops and delivers insightful reporting for Channel Services leadership and senior stakeholders, focusing on actionable data to drive decisions. Researches and shares best practices for member and employee engagement, integrating insights into the organization’s culture and processes. Ensures service delivery excellence across all interaction channels by tailoring solutions to meet unique member needs. Serves as an administrator of and optimizes speech analytics technology, providing training and support for leaders to leverage the platform effectively. Serves as a subject matter expert on the service recovery platform, ensuring best-in-class practices for achieving high-resolution rates. All other duties as assigned. When You'll Be Working: Monday - Friday: 8:00am - 5:00pm, with two days per week until 6:00pm. Full-time 40 hours a week. Rotating Saturdays: 9:30am - 2:00pm. Qualifications: A minimum of five (5) years experience in a contact center, quality assurance, training, or operations role, with demonstrated leadership responsibilities. A minimum of three (3) years experience in a supervisory or manager role. Certified Professional in Talent Development (CPTD) Bonus Points If You Have: Bachelor's degree in Business Administration or related field of study. What You’ll Bring: Knowledge of principles and processes for providing member services; including member needs assessment, meeting service standards and evaluation of member satisfaction. Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods and coordination of employees and resources. Knowledge of the complete line of products and services offered; keeps up to date with mandatory training and requests additional training and/or development as needed. Ability to manage employee resources through motivating, developing and directing employees as they work and the best people for the job. Ability to manage projects simultaneously while meeting production/output goals and deadlines. Ability to conduct training, communicate, and make professional presentations. Ability to establish program goals and objectives that support the credit union’s strategic plan. Total Rewards: This position is eligible for Full-Time Regular benefits. Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Includes an option for Medical, Dental, and Vision insurance to be paid at a 100% by company for the employee only coverage. We also offer Health Care FSA (HCFSA), Health Savings Account (HSA) with employer contributions, and Dependent Care FSA (DCFSA). Employees also have access to Life and AD&D insurance. Employees are able to enroll in our 401k plan. Full-Time Regular employees accrue 8 hours of vacation and 8 hours of sick leave, on a monthly basis. Full-Time Regular hired employees also receive 11 paid holidays throughout the calendar year, 1 floating holiday, 16 hours of self-care time, and 16 hours of volunteer time. All benefits except 401k start the first of the month following date of hire. Employees become eligible to contribute to 401k on the first of the month following 60 days of employment. Peak Credit Union participates in E-Verify. We use E-Verify to confirm the identity and employment eligibility of all persons hired to work in the United States. For more information on E-Verify, please click here: E-Verify Participation Poster English and Spanish For more information on Right to Work, please click here: Right to Work Peak Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email Careers@peakcu.org. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Careers@peakcu.org. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Equal Opportunity Employer Veterans/Disabled Equal Opportunity is the Law Posting Pay Transparency Nondiscrimination Posting When you apply to a job on this site, the personal data contained in your application will be collected by Peak Credit Union. Your personal data will be processed for the purposes of managing the Credit Union’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under state and federal law. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by the Credit Union to help manage its recruitment and hiring process. Your personal data will be retained by the Credit Union as long as the Credit Union determines it is necessary to evaluate your application for employment and as required under applicable state and federal law. Greenhouse is under contractual obligation to keep such information confidential, and the Credit Union’s privacy practices comply with all applicable state and federal laws.", "summaryDescription" : "Contact Center Training and Quality Operations Manager at Peak Credit Union. Skills: Operations management, Process improvement, Team leadership. Oversee daily operations. 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Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

" ], "timestamp" : "2026-06-15T08:40:47.148", "fingerprint" : "d5f865261d9c50964a8d89f96af400da1cdb2f3eecdc20e0391203f2e5cc71a5", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=105024", "externalId" : "105024", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "experienceLevel" : "Manager", "technicalSkills" : "SIEM, EDR, Threat intelligence, Ransomware, Phishing, Account takeover, Forensic analysis, Automation, Cloud security, AWS, Azure, Google Cloud, Oracle Cloud, Python, PowerShell", "professionalSkills" : [ "Incident response", "Threat hunting", "Tool administration", "Rule tuning", "Vulnerability management", "IAM", "DLP", "Application security", "Risk assessment", "Operational performance" ], "hardSkillsList" : [ "Security monitoring", "Threat detection", "Alert triage", "Incident handling", "Forensic investigation", "Playbook development", "Post-incident review", "Tool configuration", "Detection rule tuning", "Automation scripting", "Cloud monitoring", "Vulnerability scanning" ], "softSkillsList" : [ "Analytical mindset", "Leadership" ], "hardSkills" : [ { "name" : "Security monitoring", "level" : "intermediate" }, { "name" : "Threat detection", "level" : "intermediate" }, { "name" : "Alert triage", "level" : "intermediate" }, { "name" : "Incident handling", "level" : "intermediate" }, { "name" : "Forensic investigation", "level" : "intermediate" }, { "name" : "Playbook development", "level" : "intermediate" }, { "name" : "Post-incident review", "level" : "intermediate" }, { "name" : "Tool configuration", "level" : "intermediate" }, { "name" : "Detection rule tuning", "level" : "intermediate" }, { "name" : "Automation scripting", "level" : "intermediate" }, { "name" : "Cloud monitoring", "level" : "intermediate" }, { "name" : "Vulnerability scanning", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical mindset" }, { "name" : "Leadership" } ], "majorSkills" : "Incident response, Security operations, Threat detection, SIEM management", "majorSkillsList" : [ "Incident response", "Security operations", "Threat detection", "SIEM management" ], "coreResponsibilities" : "Monitor security events, Analyze security events, Detect threats, Respond to threats, Tune SIEM rules, Optimize SIEM ingestion, Leverage threat intelligence, Analyze financial threats, Develop detection strategies, Triage security alerts, Correlate data, Escalate critical incidents, Lead incident response, Support incident response, Perform forensic investigations, Document findings, Create incident response playbooks, Maintain incident response playbooks, Conduct post-incident reviews, Recommend improvements, Update security controls, Coordinate with MSSP partners, Validate escalations, Provide tuning feedback, Manage security tools, Configure security tools, Ensure tool performance, Ensure tool coverage, Develop detection rules, Tune detection rules, Develop alerts, Tune alerts, Implement automation responses, Streamline tasks, Monitor cloud environments, Secure cloud environments, Protect financial data, Protect workloads, Integrate security tools, Partner with vulnerability management, Partner with IAM teams, Collaborate with IT Infrastructure, Collaborate with IT Application Teams, Collaborate with DevOps, Collaborate with IAM, Collaborate with DLP, Collaborate with Application Security, Integrate security operations, Conduct vulnerability scans", "teamCollaboration" : "Cross-functional collaboration; Collaborate with IT Infrastructure; Collaborate with IT Application Teams; Collaborate with DevOps; Collaborate with IAM; Collaborate with DLP; Collaborate with Application Security; Collaborate with threat intelligence; Collaborate with vulnerability management; Collaborate with engineering teams; Collaborate with cybersecurity architecture; Collaborate with cybersecurity engineering", "domainKnowledge" : "Financial systems; Cybersecurity; Cloud environments; MITRE framework", "domainList" : [ "financial-systems", "cybersecurity", "cloud-environments", "mitre-framework" ], "domainSpecificKnowledge" : [ "Financial systems", "Cybersecurity", "Cloud environments", "MITRE framework" ], "toolProficiency" : [ "Splunk", "NGSIEM", "EDR", "SIEM", "Firewalls", "Vulnerability scanners" ], "communicationSkills" : "Communicate risk; Communicate operational performance; Documentation skills", "documentationSkills" : "Document findings", "continuousLearning" : "Continuous learning; Staying ahead of threats; Tuition reimbursement", "problemSolvingSkills" : "Analytical mindset; Root cause analysis", "specialRequirements" : "Work at home, Office environment", "outcomesObjectives" : "Reduce false positives; Improve detection fidelity; Enhance detection strategies; Prevent recurrence", "qualificationsBasic" : "5+ years experience, Experience with SIEM platforms, Experience with EDR, Experience with threat intelligence platforms, Experience with incident response lifecycle, Experience with cybersecurity metrics, Experience with KPIs, Experience communicating risk, Experience communicating operational performance, Experience with cloud environments, Experience with automation scripts, Experience with vulnerability scanners, Experience with firewalls", "qualificationsPreferred" : "Experience with Splunk, Experience with NGSIEM, Experience with AWS, Experience with Azure, Experience with Google Cloud, Experience with Oracle Cloud, Experience with Python, Experience with PowerShell", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Security Operations & Incident Response (SOIR) Manager is responsible for the enterprise-wide incident response function within the Security Operations Center (SOC), ensuring rapid detection, containment, and remediation of cybersecurity threats. This role is pivotal in maintaining the integrity, confidentiality, and availability of Hyundai Capital America’s digital assets and infrastructure. This role will oversee 3 rd party vendor of incident responders and collaborate with threat intelligence, vulnerability management, and engineering teams to drive continuous improvement in detection and response capabilities. In addition, this role will create and maintain incident response playbooks and establish processes for proactive threat hunting, as well as be responsible for administration and day-to-day support of HCA EDR, SIEM, and HCA Monitoring, Threat detection, and remediation tools. What You Will Do 1. Security Monitoring & Threat Detection : · Monitor and analyze security events in real-time using SIEM platforms (e.g., Splunk, NGSIEM etc.) to detect and respond to threats targeting financial systems, such as ransomware, phishing, or account takeover. · Tune and optimize SIEM correlation rules and ingestion pipelines to reduce false positives and improve detection fidelity. · Leverage threat intelligence platforms to analyze emerging financial-specific threats, correlate intelligence with internal data, and develop actionable insights to enhance detection and prevention strategies. 2. Incident Response & Remediation : · Alert Triage: Investigate and triage security alerts, correlating data from endpoints, networks, and cloud environments to identify true positives and escalate critical incidents. · Incident Handling: Lead and support incident response activities, including containment, eradication, and recovery, for security incidents spanning the MITRE framework. · Forensic Analysis: Perform forensic investigations to determine the root cause of incidents, and document findings for audits and legal purposes. · Playbook Development: Create and maintain incident response playbooks, ensuring rapid and consistent response processes. · Post-Incident Review: Conduct post-Incident reviews to identify lessons learned, recommend improvements, and update security controls to prevent recurrence. · Coordinate with MSSP partners in a co-managed SIEM/SOC model to validate escalations and provide tuning feedback. 3. Tool Administration and Management of SOC Solutions : · Tool Administration: Manage and configure security tools, including SIEM, EDR, firewalls, and vulnerability scanners, to ensure optimal performance and coverage. · Rule Tuning: Develop and tune detection rules, signatures, and alerts to reduce false positives and improve detection accuracy in financial environments. · Automation: Implement automation responses (e.g. SOUR) scripts (e.g., Python, PowerShell) to streamline tasks like alert enrichment, incident triage, or vulnerability scans. · Cloud Security Monitoring: Monitor and secure cloud environments (e.g., AWS, Azure, Google Cloud, Oracle Cloud) using native security tools and third-party integrations, protecting financial data and workloads. · Collaborate with cybersecurity architecture & engineering team to ensure proper integration of security tools across cloud, network, and endpoint environments. · Partner with vulnerability management and IAM teams to ensure holistic security coverage. 4. Collaboration, Automation, and Innovation Activities : · Cross-Functional Collaboration: Partner with IT Infrastructure and IT Application Teams, DevOps, IAM, DLP, and Application Security teams to integrate security operations with broader cybersecurity initiatives, such as cloud migrations or fintech development. · Vulnerability Management: Collaborate with Vulnerability Management team to conduct regular vulnerability scans across networks, systems, and applications to identify weaknesses, such as unpatched software or misconfigurations and support the patching management and/or adequate remediation plan. 5. Documentation, Reporting, and Compliance Activities : · Incident Documentation: Document security incidents, investigations, and remediation actions in detail to support audits, compliance, and lessons learned. · Vulnerability and Penetration Test Reports: Produce comprehensive reports on vulnerability scans and penetration tests, including risk assessments, remediation plans, and validation results. · Metrics and Reporting: Develop and report on SOC metrics (e.g., Mean Time to Detect, Mean Time to Respond, vulnerability remediation rates, penetration test coverage) to demonstrate operational effectiveness. · Runbooks and Procedures: Maintain and update SOC runbooks, standard operating procedures (SOPs), and knowledge bases for incident response, vulnerability management, and penetration testing. What You Will Bring · Minimum 5-7 years progressive experience in cybersecurity with proven knowledge in Security Operations Center practices and incident response processes; including 3+ years of experience in financial services, with a strong understanding of financial threats (e.g., fraud, data breaches) and regulations (e.g., PCI DSS, Korean SOX, GDPR) · Hands-on experience with SIEM platforms, EDR solutions, and other Monitoring and Vulnerability management tools (e.g., Splunk, Crowdstrike, Rapid 7) · Strong understanding of cyber threat landscapes, attack vectors, MITRE ATT&CK framework, and adversary tactics, techniques, and procedures · Bachelor’s degree in Computer Science, Information Security, or related field · Master’s degree preferred · Certification in one of the following: CISSP, CCSP, CISM, TOGAF or equivalent · Demonstrated ability to manage major incident investigations, including root cause analysis, executive reporting, and coordination with legal, compliance, and law enforcement when necessary · Familiarity with regulatory and compliance frameworks such as HIPAA, PCI-DSS, NIST, ISO 27001, and GDPR. · Proven ability to develop and maintain incident response playbooks, escalation procedures, and SOC standard operating procedures (SOPs) · Experience with cybersecurity metrics and KPIs, and the ability to communicate risk and operational performance to executive leadership · Demonstrated expertise in incident response lifecycle, including detection, triage, containment, eradication, recovery, and post-incident review · Analytical mindset with attention to detail · Excellent communication and documentation skills · Ability to work under pressure and manage multiple incidents simultaneously · Passion for continuous learning and staying ahead of emerging threats Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "Security Operations and Incident Response Manager at Hyundai Capital America. Skills: Incident response, Security operations, Threat detection, SIEM management. Monitor security events. Analyze security events", "createdAt" : "2026-06-14T08:13:57.992", "lastUpdated" : "2026-06-15T08:40:47.148", "ingestTimestamp" : "2026-06-14T08:13:57.992", "mongoId" : "694ae6ce70f0b99d589b2804", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 210000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Security monitoring", "Threat detection", "Alert triage", "Incident handling", "Forensic investigation", "Playbook development", "Post-incident review", "Tool configuration", "Detection rule tuning", "Automation scripting", "Cloud monitoring", "Vulnerability scanning", "Analytical mindset", "Leadership", "Incident response", "Security operations", "SIEM management", "Threat hunting", "Tool administration", "Rule tuning", "Vulnerability management", "IAM", "DLP", "Application security", "Risk assessment", "Operational performance", "Financial systems", "Cybersecurity", "Cloud environments", "MITRE framework", "Splunk", "NGSIEM", "EDR", "SIEM", "Firewalls", "Vulnerability scanners" ], "skillCount" : 36, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306afff292fd229cfceb57", "title" : "Software Engineer, Live and Interactive", "company" : "NBCUniversal", "industry" : "Entertainment", "salary" : { "min" : 110000.0, "max" : 120000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, NEW YORK, United States", "locations" : [ "New York", "NEW YORK", "United States" ], "timestamp" : "2026-06-16T08:03:13.355", "fingerprint" : "2dd23c84899cd60564e0c7737cb18a0fb342932773b22ccf36c44e6a90ffeb1d", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NBCUniversal3/744000132257389-software-engineer-live-and-interactive", "externalId" : "744000132257389", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. We are looking for a Software Engineer I to help build the next generation of digital news experiences. This is an early-career role designed for engineers with a strong foundation in computer science fundamentals who are excited to grow their skills while contributing to real-world, high-impact products. You’ll learn from senior engineers and work closely with product managers, designers, ops and editorial partners to build fast, reliable, and engaging experience, especially around live and interactive storytelling for major global events. You’ll join the Live & Interactive team, which creates the user experiences behind major global moments, from elections to tentpole events such as the World Cup, where visibility and impact are immediate. This is an opportunity to learn quickly, contribute meaningfully, and develop as a software engineer in a fast paced and environment. Duties: * Contribute to frontend applications using modern frontend frameworks that range from React to Astro and Qwik * Utilize AI-assisted development tools to support the efficient execution of product and design visions, translating requirements into high-quality, scalable solutions * Build and consume APIs to power content-driven experiences * Implement responsive, accessible, and performant user interfaces * Write clean, maintainable, and well-tested code, incorporating feedback from peers * Participate in code reviews, both giving and receiving constructive feedback * Debug issues and help troubleshoot problems with guidance from teammates * Collaborate closely with cross-functional partners such as product leaders and design to understand requirements * Ask questions, clarify ambiguity, and communicate progress and blockers proactively * Take ownership of well-defined tasks and deliver them reliably * Continuously learn new technologies, tools, and parts of the codebase ## Qualifications * Bachelor’s degree in Computer Science, Computer Engineering, or a related field (or equivalent practical experience demonstrating strong CS fundamentals) * Minimum 2+ years experience building applications using a modern programming language (JavaScript preferred), along with a solid understanding of how web applications work (HTTP, APIs, browser behavior) Desired Characteristics: * Awareness of testing practices, including writing basic automated tests, with a focus on producing quality, maintainable code * Strong communication skills, including a willingness to ask questions, take feedback constructively, and continuously improve * Familiarity with AI-assisted development tools (e.g., code generation, debugging, and productivity assistants) to enhance software development workflows * Ability to collaborate effectively in a team environment while demonstrating attention to detail and an eagerness to learn new technologies quickly * Exposure to modern frontend frameworks (e.g., React, Qwik, Web Components) and familiarity with HTML, CSS, and responsive design principles Additional Requirements: Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $120,000 ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. 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We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. We are looking for a Software Engineer I to help build the next generation of digital news experiences. This is an early-career role designed for engineers with a strong foundation in computer science fundamentals who are excited to grow their skills while contributing to real-world, high-impact products. You’ll learn from senior engineers and work closely with product managers, designers, ops and editorial partners to build fast, reliable, and engaging experience, especially around live and interactive storytelling for major global events. You’ll join the Live & Interactive team, which creates the user experiences behind major global moments, from elections to tentpole events such as the World Cup, where visibility and impact are immediate. This is an opportunity to learn quickly, contribute meaningfully, and develop as a software engineer in a fast paced and environment. Duties: * Contribute to frontend applications using modern frontend frameworks that range from React to Astro and Qwik * Utilize AI-assisted development tools to support the efficient execution of product and design visions, translating requirements into high-quality, scalable solutions * Build and consume APIs to power content-driven experiences * Implement responsive, accessible, and performant user interfaces * Write clean, maintainable, and well-tested code, incorporating feedback from peers * Participate in code reviews, both giving and receiving constructive feedback * Debug issues and help troubleshoot problems with guidance from teammates * Collaborate closely with cross-functional partners such as product leaders and design to understand requirements * Ask questions, clarify ambiguity, and communicate progress and blockers proactively * Take ownership of well-defined tasks and deliver them reliably * Continuously learn new technologies, tools, and parts of the codebase ## Qualifications * Bachelor’s degree in Computer Science, Computer Engineering, or a related field (or equivalent practical experience demonstrating strong CS fundamentals) * Minimum 2+ years experience building applications using a modern programming language (JavaScript preferred), along with a solid understanding of how web applications work (HTTP, APIs, browser behavior) Desired Characteristics: * Awareness of testing practices, including writing basic automated tests, with a focus on producing quality, maintainable code * Strong communication skills, including a willingness to ask questions, take feedback constructively, and continuously improve * Familiarity with AI-assisted development tools (e.g., code generation, debugging, and productivity assistants) to enhance software development workflows * Ability to collaborate effectively in a team environment while demonstrating attention to detail and an eagerness to learn new technologies quickly * Exposure to modern frontend frameworks (e.g., React, Qwik, Web Components) and familiarity with HTML, CSS, and responsive design principles Additional Requirements: Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $120,000 ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.", "summaryDescription" : "Software Engineer, Live and Interactive at NBCUniversal", "postedDate" : "2026-06-15T18:01:13.000", "createdAt" : "2026-06-15T21:41:28.833", "lastUpdated" : "2026-06-16T05:52:52.677", "ingestTimestamp" : "2026-06-15T21:41:28.833", "mongoId" : "6a304ff2f292fd229ceeb328", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 120000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.98 } ], "status" : 200, "message" : "collaborate with network and security architects software developers server and platform engineers and data center operations jobs", "metadata" : { "title" : "collaborate with network and security architects software developers server and platform engineers and data center operations" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 164080, "totalPages" : 3282, "hasNext" : true, "hasPrevious" : false } }

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