LILT
Technology
LocalizationStrategistTaiwan
“Localization Strategist - Taiwan at LILT. Skills: Localization, Program Management, Stakeholder Management, Process Design. Consult with Enterprise customers. Lead implementation of processes and systems”
What You'll Achieve.
Meet customer KPIs and SLAs; Meet and exceed KPIs; Dataset Quality (accuracy, consistency); Delivery Timelines (turnaround, throughput); Customer SLAs (coverage, responsiveness); Issue Resolution Time
Industry & Context.
Analytical and organized problem solving abilities
What They're Looking For.
Must Have
8+ years’ related experience managing Enterprise-level localization programs for large Technology companies, Customer onboarding experience, Experience in Risk Management, RCA and CAPA procedures as they apply to Enterprise programs, Excellent client-facing and internal communication skills, Solid organizational skills including meticulous attention to detail and multitasking skills, Analytical and organized problem solving abilities, Able to meet deadlines and work under pressure
What You'll Do.
Consult with Enterprise customers
Lead implementation of processes and systems
Ensure effective application of standardized procedures
Lead new customer onboarding
Scope and price new data services
Provide real-time support in-region
Drive continuous improvement
Track and measure account performance
Direct and prioritize tasks for production resources
Report internally and externally on data services metrics
Communicate seamlessly with customer contacts
Lead root cause analysis
Conduct post-mortems on key initiatives
How You'll Work.
Team & Collaboration
Collaborate with a range of customer stakeholders and internal teams; Communicate seamlessly with customer contacts, annotation teams, engineers, and internal stakeholders
Communication Scope
Excellent client-facing and internal communication skills
Process & Methodology
Process management, Cross-functional coordination, Vendor/stakeholder management, Resource planning
Applying for this Localization Strategist - Taiwan role?
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