Sierra
Operations
LocalizationProgramManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Localization Program Manager at Sierra. Skills: Localization program management, Cross-functional coordination, Vendor management. Build and scale international localization efforts. Contribute to country expansion playbook”
Industry & Context.
Troubleshoot issues
What They're Looking For.
Must Have
6+ years of experience in localization, international operations, or program/project management, Proven track record owning end-to-end localization programs across multiple languages and regions, Experience working with TMS platforms, Track record of owning and improving localization tooling and vendor relationships, Exceptional cross-functional skills, written and verbal communicator
Nice to Have
Background in B2B SaaS or AI/tech companies, Familiarity with Figma, Sanity CMS, or similar design and content systems, Experience building localization programs from scratch at a scaling company
What You'll Do.
Build and scale international localization efforts
Contribute to country expansion playbook
Build and document repeatable processes
Coordinate execution across product
Align localization priorities with country expansion plans
Own and communicate localization roadmap
Keep stakeholders aligned on priorities and timelines
Drive cross-functional program management
Manage translation vendors and tooling
Evaluate tooling for scale
Establish and own QA framework
Set quality standards
Ensure consistency across markets and asset types
Coordinate localization rollout priorities
Design and champion best practices for digital localization
Define and integrate localization requirements into product development
Monitor and support internal localization systems and workflows
Maintain scalable translation operations
How You'll Work.
Team & Collaboration
Cross-functional program management; Partner with GTM Ops; Partner with marketing team; Partner with web producer; Partner with Product, Engineering, and Design teams
Communication Scope
Written communication; Verbal communication
Process & Methodology
Program management, Roadmap planning
Full Job Description
ABOUT US - At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. - We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. - Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO Sierra is rapidly expanding globally, and we're looking for a Localization Program Manager to build and scale our international localization efforts across every function — product, marketing, design, and sales. This is a high-impact, cross-functional role sitting at the intersection of operations, product, and go-to-market. You'll be accountable for our end-to-end localization program, acting as both a strategic advisor and a hands-on program manager as we enter new international markets and expand within existing ones. International Expansion Strategy - Contribute to the the country expansion playbook: build and document repeatable processes, and coordinate execution across product, marketing, design, sales, and operations - Partner with GTM Ops to align localization priorities with countr
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