Freshworks

SaaS

Lead-AccountExecutive

£75–110k ~AI est. London, United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Lead - Account Executive at Freshworks. Skills: Sales, Account Executive, Revenue generation. Develop strategic plan. Source business opportunities”

What You'll Achieve.

Exceed sales goals

Industry & Context.

SaaS
Problems you'll solve

Address pain points

Eligibility Requirements

Travel to customer locations, Customer-focused events

What They're Looking For.

Must Have

5-7 years sales experience, SaaS software sales experience, Manage sales cycle, Consistent overachievement sales goals, Selling technical product, Manage complex sales, Sales cycles 60-90+ days, Fluency in English

Nice to Have

Outbound/field executive experience, Domain knowledge SaaS, Domain knowledge CRM, Domain knowledge ITSM, Customer orientation, Negotiation business terms, Project credibility, Knowledge customer service domain, Potential of cloud

What You'll Do.

Develop strategic plan

Source business opportunities

Develop business opportunities

Prospect opportunities

Qualify opportunities

Cultivate relationships

Become trusted advisor

Generate specific opportunities

Respond customer requirements

Communicate with departments

Use available resources

Administer available resources

Steer business development

Steer presales representatives

Travel to customer locations

Attend customer events

How You'll Work.

Team & Collaboration

Communicate with marketing; Communicate with pre-sales

Communication Scope

Reporting; Forecasting

Full Job Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. * Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities * Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts * Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points * Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes * Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. * Provide regular r

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