Freshworks
SaaS
Lead-AccountExecutive
Neural analysis suggests this role is
optimal for mid candidates.
“Lead - Account Executive at Freshworks. Skills: Sales, Account Executive, Revenue generation. Develop strategic plan. Source business opportunities”
What You'll Achieve.
Exceed sales goals
Industry & Context.
Address pain points
Travel to customer locations, Customer-focused events
What They're Looking For.
Must Have
5-7 years sales experience, SaaS software sales experience, Manage sales cycle, Consistent overachievement sales goals, Selling technical product, Manage complex sales, Sales cycles 60-90+ days, Fluency in English
Nice to Have
Outbound/field executive experience, Domain knowledge SaaS, Domain knowledge CRM, Domain knowledge ITSM, Customer orientation, Negotiation business terms, Project credibility, Knowledge customer service domain, Potential of cloud
What You'll Do.
Develop strategic plan
Source business opportunities
Develop business opportunities
Prospect opportunities
Qualify opportunities
Cultivate relationships
Become trusted advisor
Generate specific opportunities
Respond customer requirements
Communicate with departments
Use available resources
Administer available resources
Steer business development
Steer presales representatives
Travel to customer locations
Attend customer events
How You'll Work.
Team & Collaboration
Communicate with marketing; Communicate with pre-sales
Communication Scope
Reporting; Forecasting
Full Job Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. * Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities * Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts * Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points * Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes * Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. * Provide regular r
Applying for this Lead - Account Executive role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Freshworks?
Real rants from real employees. Read before you apply.