Zone Manager
ZoneManagerDRPImplementation
“Zone Manager - DRP Implementation at Zone Manager. Skills: DRP Implementation, Digital Retail Platform strategy, Coaching and training DRP Implementation Managers, Team management, KPI monitoring, Process standardization. Coach and train DRP Implementation Managers on GM’s Digital Retail Platform strategy, process and platform. Directly supervise teams located in North Central and Northeast regions”
What You'll Achieve.
Measure DRP implementation success and overall team performance
Industry & Context.
problem-solving skills; Highly analytical with attention to detail; Comfortable working with data, analytics
Some travel required, Ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review
What They're Looking For.
Must Have
5+ years of sales & service experience (multi-discipline, field, corporate), Experience managing cross channel programs, Experience interfacing with automotive dealers, Customer Experience focused initiatives, Reporting, data and analytics, Thorough knowledge in the operation and implementation of Digital Retailing Tools (required), Training in education field (required), Ability to legally operate a motor vehicle on a regular basis
Nice to Have
Project management experience
What You'll Do.
Coach and train DRP Implementation Managers on GM’s Digital Retail Platform strategy
Directly supervise teams located in North Central and Northeast regions
Develop team capability in GM’s Digital Retail Platform strategy
Strengthen platform knowledge
improve implementation efficiency
and drive adoption of best practices
Lead day-to-day team management
and improve team KPIs
Provide insights into the team on DRP utilization and dealer activities
Build consistency across regions by standardizing implementation processes
and performance expectations
Provide feedback and insights into DRP Directors
Divisional Leadership and GM Sr. Leaders on DRP Implementation
Assist in the management of various external partners
Inform dealers and divisional field personnel of DRP Implementation progress and key areas such as training
Facilitate Field and Regional Office employee DRP immersions and updates
Participate in periodic market and dealership visits
How You'll Work.
Team & Collaboration
Directly supervising the teams located in North Central and Northeast regions; Build consistency across regions; Provide feedback and insights into DRP Directors, Divisional Leadership and GM Sr. Leaders; Inform dealers and divisional field personnel; Participate in periodic market and dealership visits with divisional Field Teams
Communication Scope
Proficient and proactive communicator; presentation skills – ability to create and deliver effective business briefings
Process & Methodology
Project management experience (preference)
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