Wifinity
Telecommunications
ZabbixEngineer(Contract/FTC-6months)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Zabbix Engineer (Contract / FTC - 6 months) at Wifinity. Skills: Zabbix monitoring, Network monitoring, Service-aware monitoring, Alerting models. Design Zabbix platform. Build Zabbix platform”
What You'll Achieve.
Reduction in alert noise; Reduction in false positives; Improve Mean Time to Detect; Improve Mean Time to Resolve; Accuracy of service-impact alerts; Quality of service-impact alerts; SLA compliance; Adoption of monitoring dashboards; Effectiveness of monitoring dashboards; Delivery of monitoring solution; Operational acceptance of solution
Industry & Context.
Troubleshooting; Analytical skills; Problem-solving
On-call support, Extended support, Basic DBS check
What They're Looking For.
Must Have
hands-on experience with Zabbix, Solid understanding of network monitoring, Experience with SNMP, Experience with device telemetry, Experience with API integrations, Experience with synthetic monitoring, Experience with user experience monitoring, Scripting and automation capability, Experience designing alerting logic, Experience designing monitoring frameworks, Experience working in network operations, Experience working in monitoring environment, Troubleshooting skills, Analytical skills, Ability to prioritise incidents, Ability to manage incidents, Familiarity with ITIL processes, Degree in IT, Degree in Networking, Equivalent experience to degree
Nice to Have
Exposure to service-aware monitoring, Exposure to observability approaches, Relevant industry certifications
What You'll Do.
Design Zabbix platform
Build Zabbix platform
Enhance Zabbix platform
Develop discovery rules
Ensure scalable configuration
Implement service health monitoring
Implement customer impact monitoring
Implement end-user experience monitoring
Design alerting models
Reduce false positives
Ensure alerts are actionable
Integrate Zabbix with vendor platforms
Integrate Zabbix with APIs
Integrate Zabbix with SNMP
Integrate Zabbix with synthetic monitoring
Support single pane of glass
Enable device location correlation
Enable service location correlation
Improve incident communications
Improve field dispatch information
Support alignment with service data
Support alignment with asset data
Define SOPs for alert triage
Support SOPs for alert escalation
Improve incident workflows
Improve problem management integration
Support continual service improvement
How You'll Work.
Team & Collaboration
NOC teams; Engineering teams; Service teams
Communication Scope
Translate technical detail
Full Job Description
**About us: ** Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. **Key Areas of Focus:** **Monitoring Delivery & Platform Development** * Design, build, and enhance the Zabbix monitoring platform * Develop templates, discovery rules, triggers, thresholds, and integrations * Ensure consistent and scalable configuration across all monitored devices **Service-Aware Monitoring** * Implement monitoring that reflects: * Service health * Customer impact * End-user experience * Move beyond simple device availability toward service-level observability **Alerting & Signal Quality** * Design and tune alerting models aligned to business impact * Reduce false positives and alert noise * Ensure alerts are actionable and support efficient triage by the NOC **Integration & Data Enrichment** * Integrate Zabbix with: * Vendor platforms * APIs and SNMP sources * Synthetic monitoring solutions * Support development of a “single pane of glass” for monitoring visibility **Service, Location & Impact Mapping** * Enable device → service → location correlation * Improve accuracy of incident communications and field dispatch information * Support alignment with service and asset data sources **Operational Alignmen
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