Comcast
XfinityRetailServiceAssociate(WestLoop)
“Xfinity Retail Service Associate (West Loop) at Comcast. Skills: Customer Experience, Mobile Activation, Troubleshooting. Activate new devices. Guide customers through setup”
What You'll Achieve.
Drive results; Operational excellence
What They're Looking For.
Must Have
0-2 Years Relevant Work Experience
What You'll Do.
Guide customers through setup
Support activation of wearable devices
Educate customers on accessories
Demonstrate device features
Troubleshoot and resolve issues
Assist with account security
Assist with contact transfers
Provide password resets
Process returns or exchanges
Assist with warranty claims
Maintain store cleanliness
Fulfill on-demand deliveries
Stage orders accurately
Upsell accessories or add-ons
Provide device demonstrations
Maintain visual standards
Inspect back-of-house inventory
Facilitate device swaps
Process equipment returns
How You'll Work.
Team & Collaboration
Win as a team through collaboration
Communication Scope
Communication
Applying for this Xfinity Retail Service Associate (West Loop) role?
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