Xfinity
Technology
XfinityRetailServiceAssociatePartTime
“Xfinity Retail Service Associate - Part Time at Xfinity. Skills: Customer service, Mobile support, Sales. Activate new devices. Guide customers through setup”
What You'll Achieve.
Drive incremental revenue
Industry & Context.
Troubleshooting; Problem solving
What They're Looking For.
Must Have
High School Diploma / GED
What You'll Do.
Guide customers through setup
Support wearable device activation
Educate customers on accessories
Demonstrate device features
Troubleshoot device issues
Resolve service issues
Assist with account security
Navigate access recovery
Assist with contact transfer
Assist with email transfer
Assist with media transfer
Provide password resets
Assist with warranty claims
Assist with replacement processes
Ensure store cleanliness
Fulfill on-demand deliveries
Stage orders accurately
Provide device demonstrations
Maintain visual standards
Facilitate device swaps
Process equipment returns
Own customer experience
Promote digital options
Participate in huddles
Participate in callbacks
How You'll Work.
Team & Collaboration
Win as a team
Applying for this Xfinity Retail Service Associate - Part Time role?
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