Comcast
XfinityRetailServiceAssociate
“Xfinity Retail Service Associate at Comcast. Skills: Customer Support, Mobile Activations, Troubleshooting. Support store team. Deliver customer experience”
What You'll Achieve.
Drive results; Operational excellence
What They're Looking For.
Must Have
High School Diploma / GED
What You'll Do.
Deliver customer experience
Guide customers through setup
Support activation of wearables
Educate customers on accessories
Troubleshoot and resolve issues
Assist customers with transfers
Provide password resets
Activate and configure SIM
Assist with warranty claims
Ensure devices are clean
Fulfill on-demand deliveries
Maintain visual standards
Inspect back-of-house
Facilitate device swaps
Process equipment returns
How You'll Work.
Team & Collaboration
Win as a team through collaboration; Support a culture of inclusion
Communication Scope
Communication
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