Comcast
Media and Technology
XfinityRetailSalesConsultant
“Xfinity Retail Sales Consultant at Comcast. Skills: Sales, Customer service, Product demonstration. Engage customers with enthusiasm. Demonstrate product features”
What You'll Achieve.
Achieve sales goals; Enhance customer satisfaction
Industry & Context.
Issue resolution; Critical Thinking
Flexible work schedule, Evenings, weekends, and holidays, Carry and/or lift 25-pound boxes, Move around the store constantly
What They're Looking For.
Must Have
High School Diploma or equivalent, Adjusting to a flexible work schedule, Regular, consistent, and punctual attendance, Ability to carry and/or lift 25-pound boxes, Ability to move around the store constantly
What You'll Do.
Engage customers with enthusiasm
Demonstrate product features
Explain product features
Provide outstanding customer service
Enhance customer satisfaction
Follow up with customers
Help customers interpret statements
Help customers clarify statements
Help customers pay bills
Answer customer questions
Make account data changes
Upgrade levels of service
Process general service requests
Act as brand ambassador
Promote Comcast/Xfinity products
Provide expert-level understanding of technology
Provide expert-level understanding of Comcast products
Provide expert-level understanding of Comcast services
Maintain detailed sales product knowledge
Maintain competitive information knowledge
Connect products and services to lifestyles
Adhere to retail operational policies
Adhere to retail operational procedures
Ensure professional store environment
How You'll Work.
Team & Collaboration
Support team success; Win as a team; Work together; Open to new ideas; Support culture of inclusion
Applying for this Xfinity Retail Sales Consultant role?
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