Comcast
Media and Technology
XfinityRetailSalesConsultant
“Xfinity Retail Sales Consultant at Comcast. Skills: Sales, Customer Service. Represent products and services. Provide product demonstrations”
What You'll Achieve.
Achieve sales goals; Achieve customer experience goals; Drive results; Drive growth
Industry & Context.
Critical Thinking; Problem Solving
Carry and lift up to 25 pounds, Stand and move about store, Flexible schedule, Evenings, Weekends, Holidays, Variable schedule(s), Overtime
What They're Looking For.
Must Have
2-5 Years Relevant Work Experience
What You'll Do.
Represent products and services
Provide product demonstrations
Take a customer-first approach
Listen and evaluate customer needs
Provide appropriate solutions
Achieve sales and customer experience goals
Provide comprehensive customer onboarding
Ensure customers understand products/services
Gain customer consent
Perform operational and administrative tasks
Partner with customer care
Resolve customer issues
Demonstrate sales excellence
Demonstrate professionalism
Comply with company policies
Comply with retail operational policies
Complete training requirements
Engage in team huddles
Know sales compensation plan
Understand sales compensation plan
Work a flexible schedule
Work variable schedule(s)
Work in alternate stores
Maintain regular attendance
Maintain consistent attendance
Maintain punctual attendance
Carry and lift up to 25 pounds
Stand and move about store
Perform other duties as assigned
Understand Operating guidelines
Own the customer experience
Think and act customer-first
Give customers seamless digital options
Make customers promoters
Be enthusiastic learners
Be users of technology
Be advocates of technology
Use digital tools and experiences
Make big things happen
Be active part of Net Promoter System
Elevate opportunities to do better
Support a culture of inclusion
Do what's right for each other
Do what's right for customers
Do what's right for investors
Do what's right for communities
How You'll Work.
Team & Collaboration
Team huddles; Learning; Win as a team; Work together; Open to new ideas; Net Promoter System; Culture of inclusion
Communication Scope
Product demonstrations
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