Comcast
XfinityRetailSalesConsultant
“Xfinity Retail Sales Consultant at Comcast. Engage customers with enthusiasm. Demonstrate and explain product features”
What You'll Achieve.
Drive results and growth
Industry & Context.
Critical Thinking Problem Solving
Ability to carry and/or lift 25-pound boxes, Ability to move around the store constantly
What They're Looking For.
Must Have
High School Diploma or equivalent, Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary, Regular, consistent, and punctual attendance., Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.
What You'll Do.
Engage customers with enthusiasm
Demonstrate and explain product features
Provide outstanding customer service
Meet or exceed sales targets
Enhance customer satisfaction
Help customers interpret account statements
Answer customer questions on services
Make changes to account data
Upgrade levels of service
Process general service requests
Act as brand ambassador
Promote Comcast/Xfinity products
Provide expert-level understanding of technology
Maintain detailed sales product knowledge
Contribute to a fun environment
Connect products and services to lifestyles
Adhere to retail operational policies
Ensure professional store environment
How You'll Work.
Team & Collaboration
Win as a team; Make big things happen by working together; Be open to new ideas; Be an active part of the Net Promoter System; Join huddles; Make call backs; Help elevate opportunities to do better for customers; Support a culture of inclusion
Communication Scope
Communication
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