Comcast
XfinityRetailSalesConsultant
“Xfinity Retail Sales Consultant at Comcast. Skills: Sales, Customer Service, Product Knowledge. Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.. Providing outstanding customer service with all customer interactions.”
What You'll Achieve.
Drive results and growth.
Industry & Context.
Critical Thinking Problem Solving
Ability to carry and/or lift 25-pound boxes, Ability to move around the store constantly
What They're Looking For.
Must Have
High School Diploma or equivalent, Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary, Regular, consistent, and punctual attendance., Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.
What You'll Do.
Engaging customers with enthusiasm
demonstrating and explaining product features to enhance their shopping experience.
Providing outstanding customer service with all customer interactions.
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services
making changes to account data
upgrading levels of service
and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology
especially around Comcast products and services.
Maintaining detailed sales product knowledge
including competitive information.
Contributing to a fun and competitive environment!
Adhering to retail operational policies and procedures
ensuring a consistent and professional store environment.
How You'll Work.
Team & Collaboration
Win as a team make big things happen by working together and being open to new ideas.
Communication Scope
Communication
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