1st Formations
Accounting
XeroImplementationManager
“Xero Implementation Manager at 1st Formations. Skills: Xero implementation, Client training, Problem resolution. Lead clients through implementation and migration. Provide guidance on Xero best practices”
What You'll Achieve.
Improve onboarding quality; Reduce support dependency; Ensure small business clients use Xero effectively
Industry & Context.
Troubleshoot and resolve complex Xero-related issues; Identify recurring issues and proactively improve processes
What They're Looking For.
Must Have
Xero certification, Deep practical experience with Xero, Track record of implementing and migrating Xero for small business clients, Experience supporting clients through Xero setup and migration from scratch, Ability to troubleshoot and resolve complex Xero-related issues, Experience designing and delivering Xero training for internal or client-facing teams, Clear and structured communicator, Proactive mindset
What You'll Do.
Lead clients through implementation and migration
Provide guidance on Xero best practices
Design and deliver Xero training
Act as escalation point for complex queries
Troubleshoot and resolve advanced issues
Identify recurring issues and improve processes
Create scalable resources
Collaborate to improve client experience
How You'll Work.
Team & Collaboration
Collaborate with Customer Success and Operations
Communication Scope
Clear and structured communicator; Explain complex topics simply
Applying for this Xero Implementation Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
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