Myriad360
XaaSSolutionsSpecialist
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“XaaS Solutions Specialist at Myriad360. Skills: Sales support, Customer relationship management, Order processing, Vendor coordination. Provide administrative coordination. Manage quotes and orders”
What You'll Achieve.
Support revenue growth; Ensure seamless customer experience; Contribute to customer satisfaction; Contribute to business growth; Impact sales productivity; Impact operational efficiency; Impact customer retention; Impact revenue performance; Drive successful outcomes; Deliver outstanding customer experiences
Industry & Context.
Proactively solve problems; Analytical capabilities; Problem-solving capabilities
Must be based in the United States
What They're Looking For.
Must Have
2+ years of experience in sales support, telecommunications, technology services, customer success, or a related role, Experience supporting a sales organization in a fast-paced, customer-facing environment, organizational skills with exceptional attention to detail, Excellent written, verbal, and presentation communication skills, Experience working with CRM platforms and sales management tools, Ability to manage multiple priorities while meeting deadlines, analytical and problem-solving capabilities, Proven ability to build relationships with customers, vendors, and internal stakeholders
Nice to Have
Experience supporting telecommunications, cloud, managed services, or technology solutions environments, Familiarity with carrier services, connectivity solutions, or XaaS offerings
What You'll Do.
Provide administrative coordination
Manage quotes and orders
Ensure opportunities move efficiently
Process customer orders
Support contract renewals
Serve as point of contact
Provide status updates
Coordinate issue resolution
Support scheduling and execution
Maintain documentation
Assist with reporting
Support process improvement initiatives
Perform additional duties
How You'll Work.
Team & Collaboration
Communicate effectively with internal stakeholders; Coordinate across multiple stakeholders; Work with internal sales teams; Collaborate with Account Executives; Collaborate with Sales Consultants
Communication Scope
Written communication; Verbal communication; Presentation communication
Full Job Description
Who You Are You are a highly organized, customer-focused professional who thrives in a fast-paced sales environment. You excel at managing multiple priorities simultaneously while maintaining exceptional attention to detail and accuracy. You enjoy supporting revenue-generating teams, building strong relationships with partners and vendors, and ensuring a seamless experience for customers throughout the sales lifecycle. You communicate effectively with both internal and external stakeholders, proactively solve problems, and take ownership of your work from initiation through completion. You are analytical, resourceful, and committed to helping your team achieve success while delivering outstanding customer experiences. About This Role As a XaaS Solutions Specialist, you will play a critical role in supporting revenue growth by providing administrative coordination, quote and order management, vendor engagement, and customer support throughout the sales lifecycle. You will serve as a key liaison between customers, carrier partners, vendors, and internal sales teams, ensuring opportunities move efficiently from initial quote through installation and activation. Your ability to manage details, maintain accurate records, and coordinate across multiple stakeholders will directly contribute to customer satisfaction and business growth. This role directly impacts sales productivity, operational efficiency, customer retention, and revenue performance. You will help drive successful outcomes by ensuring processes run smoothly, communications remain clear, and customer needs are addressed promptly. Other Responsibilities Include: Sales Support & Coordination Assist Account Executives and Sales Consultants with day-to-day sales activities Coordinate prospect meetings, teleconferences, customer reviews, and ongoing communications Prepare, create, and deliver professional sales proposals, presentations, and RFP responses Generate quotes, sales presentations, sales orders, and con
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