WoundCareIntakeCoordinator

**Wound Care Intake Coordinator (Remote)** Do you have a passion for helping others and ensuring patients receive the care they need without delay? Are you detail-oriented, collaborative, and energized by making a difference in people’s lives? If so, NIVA Health welcomes you to join our mission-driven team as a Wound Care Intake Coordinator! At NIVA Health, we are united by a shared purpose: helping people heal. Every day, we help patients live fuller, healthier lives with advanced wound care treatments. As a NIVA team member, you’ll embody our Core Values—Teamwork, Resilience, Open-Mindedness, Ownership, and Positivity—while supporting patients through every step of their care journey. **In This Role, You’ll:** * Coordinate patient care and services, ensuring a seamless flow of referrals and new admissions into all clinic locations. * Conduct phone interviews with patients to gather essential details, confirm eligibility, assess needs, review demographics, living arrangements, and social support, and schedule initial visits. * Accurately review medical records, insurance coverage, and related documentation to support patient eligibility and care planning. * Collaborate with nurses, NPs, MDs, and other healthcare professionals to deliver patient-centered care. * Clearly explain available services to patients and their families, setting expectations and ensuring understanding at every step. * Arrange and schedule home visits, assessing patient progress and adjusting care plans as needed. * Maintain accurate records using electronic medical systems, supporting billing processes and regulatory compliance. * Foster professional relationships with referring agencies and community partners to support patient access to care. * Contribute to quality improvement initiatives, participate in ongoing education sessions, and uphold professional standards. * Act as a supportive, positive representative of NIVA Health—ensuring patient confidentiality and always treating others wit