Jll
WorkspaceExperienceAmbassador
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Workspace Experience Ambassador at Jll. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Support with reception management, and be the main POC for switchboard operations.. Support with onsite courier logistics.”
What You'll Achieve.
improve the workspace experience; improve the overall employee experience; enhance the community engagement
Industry & Context.
Take ownership of resolving issues and providing a personal follow-up as necessary
What You'll Do.
Support with reception management
and be the main POC for switchboard operations.
Support with onsite courier logistics.
Orientation of new hires so that they are valued and welcome
including arranging access and providing welcome packs and a site tour.
Spatial awareness: collect and analyse workspace data to improve the workspace experience.
Engage with colleagues to understand workstyle behaviour’s and make recommendations on how to improve the overall employee experience based on their feedback.
Document your stakeholder plan and report on engagement activities
success stories and community meetings
Be abreast of current MyDay initiatives and support /promote as required.
Weekly updates to Workspace Experience Manager in regard to the workspace event calendar
workspace data and change management
Building a concious community through a local event calendar (align to the regional calendar).
Synergise event initiatives and messaging on shared goals with ERGs
Drive collaboration and partnerships across a range of different industries through the community calendar – E. g.
craft-making workshops with a distributor
yoga sessions with an influential instructor etc.
Immerse yourself within the work profile of each business to communicate and promote events and offerings to enhance the community engagement.
Gatekeeper of the digital signage and communication displays.
Contribute to monthly newsletter to connect with users and to promote community activities.
Work alongside the Catering and Events team to brainstorm
plan and organise events
relating to the community’s interests.
Develop an engaging content plan
including blog pieces
and videos and ensure events are consistently promoted in a timely manner.
Work with the communications team to create event collateral and promotion materials for events in a timely manner.
Engage with the online community and respond to comments and requests.
Take ownership of resolving issues and providing a personal follow-up as necessary
Responsible for maintaining up to date Customer journeys and to map service standards.
How You'll Work.
Team & Collaboration
Engage with colleagues to understand workstyle behaviour’s and make recommendations on how to improve the overall employee experience based on their feedback.; Document your stakeholder plan and report on engagement activities, success stories and community meetings; Synergise event initiatives and messaging on shared goals with ERGs, HR, and contractors.; Drive collaboration and partnerships across a range of different industries through the community calendar; Work alongside the Catering and Events team to brainstorm, plan and organise events, relating to the community’s interests.; Work with the communications team to create event collateral and promotion materials for events in a timely manner.
Communication Scope
Contribute to monthly newsletter to connect with users and to promote community activities.; Develop an engaging content plan, including blog pieces, articles, social media posts, newsletters, and videos and ensure events are consistently promoted in a timely manner.; Engage with the online community and respond to comments and requests.
Process & Methodology
process management, resource planning
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # **Roles and Responsibilities:** * Support with reception management, and be the main POC for switchboard operations. * Support with onsite courier logistics. * Orientation of new hires so that they are valued and welcome, including arranging access and providing welcome packs and a site tour. * Spatial awareness: collect and analyse workspace data to improve the workspace experience. * Engage with colleagues to understand workstyle behaviour’s and make recommendations on how to improve the overall employee experience based on their feedback. * Document your stakeholder plan and report on engagement activities, success stories and community meetings * Be abreast of current MyDay initiatives and support /promote as required. * Weekly updates to Workspace Experience Manager in regard to the workspace experience; event calendar, workspace data and change management * Building a concious community through a local event calendar (align to the regional calendar). * Synergise event initiatives and messaging on shared goals with ERGs, HR, and contractors. * Drive collaboration and partnerships across a range of different industries through the community calendar – E.g., craft-making workshops with a distributor, yoga sessions with an influential instructor etc. * Immerse yourself within the work profile of each business to communicate and promote events and offerings to enhance the community engagement. * Gatekeeper
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