Service Stream
WorksCoordinator(M&E)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Works Coordinator (M&E) at Service Stream. Skills: Operational coordination, Resource scheduling, Work order management. Take calls and dispatch resources. Coordinate emergency calls and schedule works”
What You'll Achieve.
Achieve contract KPIs; Achieve internal performance measures
What They're Looking For.
Must Have
Previous experience in a similar role
Nice to Have
Previous water industry experience, Working knowledge of dispatch software, Working knowledge of works scheduling software, Working knowledge of planning software, Working knowledge of Asset Management Software, Maximo desirable
What You'll Do.
Take calls and dispatch resources
Coordinate emergency calls and schedule works
Manage end-to-end job management
Action resultant works
Liaise with field resources and Supervisors
Raise additional works
equipment and services
Receive and dispatch critical spares
Maintain productivity monitoring records
Report issues/anomalies to management
Complete task allocation / work orders
How You'll Work.
Team & Collaboration
Consultation with Supervisors
Full Job Description
# **Primary Location** Vic - Coburg # **Job Description Summary** An exciting opportunity for a Works Coordinator to join Service Stream # **About the Role** Service Stream’s Utilities Division is currently seeking a Works Coordinator to join our growing team. In this role, you will support the Mechanical and Electrical Maintenance team by coordinating operational and logistical administration, including the effective scheduling and dispatch of resources. You will be responsible for completing quality assurance and control checks on work orders, ensuring accuracy, compliance, and consistency across all activities. This position plays a key role in ensuring the efficient and effective delivery of the program of works, supporting the achievement of contract KPIs and internal performance measures through strong coordination, attention to detail, and proactive management of workflows. **Nature of position:** Permanent, Full Time **Location:** Coburg North, VIC **Reporting Line:** Operations Manager - M&E **Key Responsibilities** * Take calls and dispatch resources in consultation with discipline Supervisors during business hours * Receive and coordinate emergency calls and schedule works as soon as possible; * Manage end-to-end job management through a specialised systems environment; actioning any resultant works required, and ensuring job closure * Liaise with field resources and Supervisors to ensure work is completed within required time frames, including raising additional works as required * Coordinate tools, equipment and services for repairs, calibration, inspections, vehicle maintenance and stocktaking, including receiving and dispatching critical spares * Maintain productivity monitoring records and report issues/anomalies to management * Run daily reports * Completion of task allocation / work orders to meet all client, customer and business objectives **About You** * Previous experience in a similar role * Previous water industry experience (desirable) * Wor
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