Heron Power
Operations
WorkplaceOperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Workplace Operations Manager at Heron Power. Skills: Workplace operations, Vendor management, Facilities coordination, Employee experience. Own day-to-day operations. Ensure buildings are clean”
Industry & Context.
First principles engineering
What They're Looking For.
Must Have
4+ years office management experience, 4+ years workplace operations experience, 4+ years multi-site facilities coordination experience, Proven vendor management experience, Exceptional organizational skills, Exceptional follow-through, Warm, professional presence, Genuine service orientation, Written communicator, Verbal communicator, Comfortable owning varied scope, Proficiency with Microsoft 365
Nice to Have
Experience supporting manufacturing company, Experience supporting engineering company, Experience supporting hardware-driven company, Familiarity with lab environment needs, Familiarity with production environment needs, Background in event planning, Background in hospitality, Background in executive support, Experience with badge and access control systems, Familiarity with California facility compliance, Experience managing workplace budget, Experience managing facilities budget, Startup experience, Early-stage company experience
What You'll Do.
Own day-to-day operations
Ensure buildings are clean
Ensure buildings are functional
Ensure buildings are stocked
Ensure buildings are well-maintained
Be face of Heron Power
Coordinate customer visits
Coordinate partner visits
Manage workplace vendor relationships
Manage service schedules
Manage performance expectations
Manage issue resolution
Coordinate facilities maintenance
Coordinate infrastructure work
Schedule preventive maintenance
Manage reactive issues
Serve as operational point of contact
Manage office supplies
Manage pantry restocking
Manage snack restocking
Coordinate lunch service
Own new hire onboarding
Provide building orientation
Manage visitor credentialing
Manage day-to-day access changes
Liaise with camera system
Manage visitor NDA workflows
Manage visitor sign-in workflows
Execute company events
Provide cross-functional support
Track workplace operations budget
Manage workplace operations budget
Maintain visibility into spend
Identify optimization opportunities
Own health touchpoints
Own safety touchpoints
Own compliance touchpoints
Coordinate fire inspections
Coordinate safety inspections
Maintain first aid supplies
Maintain AED supplies
Support emergency evacuation planning
Ensure facility permits stay current
Ensure filings stay current
How You'll Work.
Team & Collaboration
Work closely with every team
Communication Scope
Written communication; Verbal communication
Full Job Description
WHAT TO EXPECT Heron Power is a startup company building cutting-edge power electronics for the 21st-century grid. We aim to debottleneck the growth of electricity generation and consumption with scalable, innovative, and less costly hardware solutions, accelerating the electrification of everything. Our first focus goal is to build better converters (inverters & rectifiers) to connect large-scale renewables, storage, and loads to the grid. Heron Power's leadership team is made up of seasoned veterans who have designed and shipped gigawatts of power conversion products over the past decade. We understand that no one individual knows everything. We will all learn a lot together and from each other. We strive to build a collaborative, enriching environment conducive to personal, technical, and career growth. You can expect to work in a dynamic and collaborative environment, driven by first principles engineering, solving difficult problems. JOB OVERVIEW As Workplace Operations Manager for Heron Power, you will own the full employee and visitor experience across our three Scotts Valley campuses — from the first impression a customer gets at the front door to the vendor relationships that keep our buildings running, our teams fed, and our spaces ready to work in. This is the connective tissue role that lets everyone else stay focused on building the company. This role is both operational and relational. On any given day, you might be coordinating a building repair, preparing a conference room for a customer visit, running a new hire through their first day, and reviewing vendor invoices. What ties it together is ownership — you notice what needs to happen, you make it happen, and you build the systems that prevent the same problem from surfacing twice. You will report to [Operations/HR/Executive leadership] and work closely with every team in the building. HOW YOU WILL CONTRIBUTE - Own the day-to-day operations of all three Heron Power campuses — ensuring buildings are
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