Amazon.com Services LLC

Technology

WorkplaceManager,WorkplaceExperience

$83–152k Hawthorne, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Workplace Manager, Workplace Experience at Amazon.com Services LLC. Skills: Facility management, Workplace innovation, Space planning, Project management. Drive facility management strategy. Drive workplace innovation framework”

What You'll Achieve.

Achieve career growth; Increase team productivity; Achieve objectives within budget; Increase workflow efficiency; Improve productivity; Reduce expenses; Improve effectiveness; Achieve desired outcomes to plan; Achieve desired outcomes in timely manner

Industry & Context.

Technology
Problems you'll solve

Root cause analysis; Troubleshooting

Eligibility Requirements

Domestic travel

What They're Looking For.

Must Have

5+ years Reliability Program Manager experience, Bachelor's degree or 2+ years Amazon experience, Work flexible schedule/shift/work area, Experience with MS Excel, Word and Office

Nice to Have

Customer obsessed, Entrepreneurial culture experience, Ownership mentality, Exceptional communication skills, Vision for delivering great work environment

What You'll Do.

Drive facility management strategy

Drive workplace innovation framework

Ensure site operations consistency

Enhance domestic workplace experience

Manage Amazon's growth

Facilitate office programs

Facilitate team culture

Ensure positive work environment

Conceptualize space planning

Conceptualize project management

Own real estate optimization plan

Manage facilities contracts

Develop maintenance plans

Develop emergency response plans

Develop energy management plans

Develop business continuity plans

Develop team leadership

Drive organizational changes

Develop team priorities

Increase collaboration skills

Increase project management skills

Increase team productivity

Achieve objectives within budget

Research new products

Recommend efficient purchases

Increase workflow efficiency

Provide leadership on decision making

Provide leadership on root cause analysis

Provide leadership on inspection readiness

Provide leadership on audit readiness

Provide leadership on communication

Provide leadership on management of planning

Provide leadership on scheduling

Provide leadership on assignment

Drive productivity improvement

Manage capital budgets

Manage operating budgets

Report monthly on budget performance

Track functional metrics

Report functional metrics

Improve effectiveness

Manage complex projects

Influence stakeholders

Develop relationships

Establish performance metrics

Enhance performance metrics

Track performance metrics

Report performance metrics

Allow performance improvements

Achieve desired outcomes

Anticipate bottlenecks

Provide escalation management

Balance business needs

Balance technical constraints

Balance operational constraints

Maintain relationship with IT stakeholders

Maintain relationship with Security Vendors

Maintain relationship with Janitorial Vendors

Audit building mechanism

Audit building maintenance

Filter service ticketing queue

Troubleshoot service tickets

Coordinate on-site space physical

Coordinate desk setups

How You'll Work.

Team & Collaboration

Cross-functional teams; Functional teams; Business leaders; Finance partners; HR partners; IT partners; Vendor teams; IT stakeholders; Security stakeholders; Janitorial stakeholders

Communication Scope

Exceptional communication; Communication skills

Process & Methodology

Project management, Plan optimization, Maintenance plans, Emergency response plans, Energy management plans, EHS plans, Business continuity plans, Scheduling, Assignment management

Full Job Description

We are looking for a full-time Workplace Manager to oversee Ring’s HQ real estate portfolio and facility management. This role will also offer remote space planning and facilities support for three additional west coast locations. Candidate is a key contributor to the site operations and will sometimes travel between domestic locations. This role combines real estate/construction management, portfolio strategy, project management skills, onsite engagement strategy, and team leadership including vendor team management. The successful candidate must operate as a trusted advisor to business leaders, and partner to Finance, HR, IT, and other functional areas. The ideal candidate is an experienced, vibrant, and engaging professional who is customer obsessed and will excel within an entrepreneurial culture – they have an ownership mentality, providing expertise, vision, leadership, exceptional communication skills, and have a vision for delivering a great work environment for the team. Key job responsibilities • Drive strategy and direction for facility management & workplace innovation framework to ensure consistency across functional teams – Site operations consistent with regional program guidelines and vision; think regionally, execute locally • Enhance the domestic workplace experience by driving efforts to manage and facilitate Amazon’s growth and commitment to flexibility, office programs, and team culture • Ensure all departments support a positive work environment for the team • Conceptualize large-scale space planning and project management, own plan for commercial real estate optimization, and manage contracts for vendors/services related to facilities management • Develop long and short-range maintenance plans/programs (e.g. emergency response plans, energy management plans, environmental health and safety plans, business continuity, etc.) in accordance with Amazon’s security and safety policies • Mentor, develop, and coach a to strengthen their leadership and

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