OpenGov

government

WorkplaceManager

$76–86k Boston, Massachusetts, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Workplace Manager at OpenGov. Skills: workplace management, office operations, administrative leadership, program scaling, strategic site partnership, autonomous leadership, influence, accountability, communication, operational precision, resource stewardship. Serve as the site lead for daily operations and workplace experience. Partner directly with Boston leadership to align the physical workplace with business objectives”

What You'll Achieve.

align the physical workplace with business objectives; building and scaling the programs and processes that grow with us; incentivizes office attendance and fosters cross-functional connection; optimize team collaboration and productivity as the Boston headcount scales; support objectives, and elevate recurring issues into scalable solutions; power more effective and accountable government; high-performance government for every community

Industry & Context.

government
Problems you'll solve

solve problems and then create the "playbook" to prevent them from recurring; elevate recurring issues into scalable solutions; Proactively address maintenance and service respond to and resolve issues with timely follow-through

Eligibility Requirements

Full-time role, 5 days in-office required to lead the Boston site energy and operations

What They're Looking For.

Must Have

5+ years of experience in workplace management, office operations, or high-level administrative leadership, Proven ability to build, improve, and scale programs and processes in a growing or changing environment, Proven ability to act as strategic partner to site leadership, understanding team needs and translating them into a high-impact office experience, Demonstrated experience working autonomously in a role with broad scope and limited day-to-day oversight, Track record of driving accountability and shaping employee behavior through process design and credibility, rather than just authority, written and verbal communication skills—including the ability to draft policies, announcements, and decks with minimal direction, Highly detail-oriented with organizational and multitasking you solve problems and then create the "playbook" to prevent them from recurring, Knowledge of budgeting, procurement, and purchasing, with a focus on being a responsible steward of company resources, background with Google Suite and asynchronous collaboration tools, You adjust and pivot easily as business needs evolve

Nice to Have

Experience supporting office build-outs or managing an office move is a plus

What You'll Do.

Serve as the site lead for daily operations and workplace experience

Partner directly with Boston leadership to align the physical workplace with business objectives

Manage the full spectrum of office needs - from vendors and facilities to events and employee experience

Build and scale programs and processes

Collaborate with peers across office portfolio

Remotely support other locations as needed

Own general office administration with excellence and hospitality top-of-mind

and new provide thoughtful

high-touch office tours

Design a curated workplace experience that incentivizes office attendance and fosters cross-functional connection

Plan and execute office events and experiences

Build on existing frameworks to design

and continuously improve admin procedures and programs that scale with the office and the business

Manage vendor relationships

the procurement approval process

and the office identify and implement cost-savings strategies

Serve as the central point of contact with building and property management for all in-office logistics

Support a remote office location with events and ordering cover peer Workplace Managers during PTO

Act as the primary workplace point of contact for Boston-based participate in local leadership meetings to anticipate headcount growth and space needs

Proactively manage seating charts and neighborhood planning to optimize team collaboration and productivity as the Boston headcount scales

Collaborate across departments and levels to understand needs

and elevate recurring issues into scalable solutions

Ensure the office is clean

aligned with OpenGov’s brand standards and meets FM and Security standards

Proactively address maintenance and service respond to and resolve issues with timely follow-through

Oversee vendor-managed repairs and manage day-to-day building relationships

How You'll Work.

Team & Collaboration

Partner directly with Boston leadership; Collaborate with peers across our office portfolio; Collaborate across departments and levels

Communication Scope

written and verbal communication skills; ability to draft policies, announcements, and decks with minimal direction; proactive communication

Process & Methodology

logistics, event planning, program management, process design

Full Job Description

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com. JOB SUMMARY We’re hiring a Workplace Manager to serve as the site lead for daily operations and workplace experience, partnering directly with Boston leadership to align the physical workplace with business objectives at our growing Boston office. This is a hands-on, people-first role for someone who brings operational precision, a hospitality mindset, and genuine passion for building environments where people do their best work - and who is energized by the autonomy to make it happen. At OpenGov, our offices are extensions of our culture. As Culture Champion of our Boston office, you will manage the full spectrum of office needs - from vendors and facilities to events and employee experience - while building and scaling the programs and processes that grow with us. You’ll collaborate with peers across our office portfolio and step in to remotely support other locations as needed. RESPONSIBILITIES Admin & Culture Ops - Own general office administration with excellence and hospitality top-of-mind. - Welcome guests, candidates, and new hires; provide thoughtful, high-touch office tours. - Design a curated workplace

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