Reflection

Technology

WorkplaceExperienceManager

$115–165k ~AI est. New York, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Workplace Experience Manager at Reflection. Skills: Office operations, Workplace experience. Own day-to-day office operations. Manage facilities”

Industry & Context.

Technology

What They're Looking For.

Must Have

Proven experience in office management, Proven experience in workplace operations, Experience setting up vendors, Experience managing facilities, Experience managing office budgets

Nice to Have

Experience in a startup environment, Experience in a high-growth environment

What You'll Do.

Own day-to-day office operations

Serve as primary point of contact for building

Serve as primary point of contact for maintenance

Serve as primary point of contact for external

Keep office organized

Keep office fully functional

Coordinate workspace improvements

Partner with People Ops to support onboarding

Partner with IT to support onboarding

Ensure desks are ready

Ensure equipment is ready

Ensure access is ready

Coordinate in-office catering

Coordinate team events

Coordinate company offsites

Maintain health and safety practices

Maintain compliance documentation

Maintain workplace safety procedures

How You'll Work.

Team & Collaboration

Work across teams; Work across levels; Partner with People Ops; Partner with IT

Full Job Description

OUR MISSION Reflection’s mission is to build open superintelligence and make it accessible to all. We’re developing open weight models for individuals, agents, enterprises, and even nation states. Our team of AI researchers and company builders come from DeepMind, OpenAI, Google Brain, Meta, Character.AI, Anthropic and beyond. ROLE OVERVIEW We’re looking for an Office Manager to own the day-to-day operations of our New York City office and build the environment where our team does their best work. This is a hands-on, high-ownership role at the center of everything that keeps the office running: facilities, vendors, onboarding, events, and compliance. Our NYC office is growing fast, and you’ll play a key part in making our new ~8,000 sq ft space operational, organized, and genuinely welcoming from day one. You’ll work closely with People Ops and IT and will be the first and last line of defense for the physical workplace. WHAT YOU’LL DO - Own all day-to-day office operations: facilities, supplies, meeting rooms, vendor management - Serve as primary point of contact for building management, maintenance, and external vendors - Keep the office clean, organized, and fully functional for employees and guests - Coordinate repairs, services, and workspace improvements - Partner with People Ops and IT to support seamless onboarding for new hires - Ensure desks, equipment, and access are ready before day one - Coordinate in-office catering, lunches, team events, socials, and company offsites - Maintain health and safety practices, compliance documentation, and workplace safety procedures WHAT WE’RE LOOKING FOR - Proven experience in office management, workplace operations, or a similar role, ideally in a startup or high-growth environment - Strong organizational skills with the ability to manage competing priorities without dropping anything - A highly resourceful individual, eager to build systems and processes for scale - Experience setting up and managing vendors, faciliti

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