Reflection
Technology
WorkplaceExperienceManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Workplace Experience Manager at Reflection. Skills: Office operations, Workplace experience. Own day-to-day office operations. Manage facilities”
Industry & Context.
What They're Looking For.
Must Have
Proven experience in office management, Proven experience in workplace operations, Experience setting up vendors, Experience managing facilities, Experience managing office budgets
Nice to Have
Experience in a startup environment, Experience in a high-growth environment
What You'll Do.
Own day-to-day office operations
Serve as primary point of contact for building
Serve as primary point of contact for maintenance
Serve as primary point of contact for external
Keep office organized
Keep office fully functional
Coordinate workspace improvements
Partner with People Ops to support onboarding
Partner with IT to support onboarding
Ensure desks are ready
Ensure equipment is ready
Ensure access is ready
Coordinate in-office catering
Coordinate team events
Coordinate company offsites
Maintain health and safety practices
Maintain compliance documentation
Maintain workplace safety procedures
How You'll Work.
Team & Collaboration
Work across teams; Work across levels; Partner with People Ops; Partner with IT
Full Job Description
OUR MISSION Reflection’s mission is to build open superintelligence and make it accessible to all. We’re developing open weight models for individuals, agents, enterprises, and even nation states. Our team of AI researchers and company builders come from DeepMind, OpenAI, Google Brain, Meta, Character.AI, Anthropic and beyond. ROLE OVERVIEW We’re looking for an Office Manager to own the day-to-day operations of our New York City office and build the environment where our team does their best work. This is a hands-on, high-ownership role at the center of everything that keeps the office running: facilities, vendors, onboarding, events, and compliance. Our NYC office is growing fast, and you’ll play a key part in making our new ~8,000 sq ft space operational, organized, and genuinely welcoming from day one. You’ll work closely with People Ops and IT and will be the first and last line of defense for the physical workplace. WHAT YOU’LL DO - Own all day-to-day office operations: facilities, supplies, meeting rooms, vendor management - Serve as primary point of contact for building management, maintenance, and external vendors - Keep the office clean, organized, and fully functional for employees and guests - Coordinate repairs, services, and workspace improvements - Partner with People Ops and IT to support seamless onboarding for new hires - Ensure desks, equipment, and access are ready before day one - Coordinate in-office catering, lunches, team events, socials, and company offsites - Maintain health and safety practices, compliance documentation, and workplace safety procedures WHAT WE’RE LOOKING FOR - Proven experience in office management, workplace operations, or a similar role, ideally in a startup or high-growth environment - Strong organizational skills with the ability to manage competing priorities without dropping anything - A highly resourceful individual, eager to build systems and processes for scale - Experience setting up and managing vendors, faciliti
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