Industrious
All Departments
WorkplaceExperienceManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Workplace Experience Manager at Industrious. Skills: operations, hospitality, experience management, vendor management, event planning, event execution, concierge services. Manage all facility operations to ensure a flawless environment.. Oversee key vendors (e.g., maintenance, supplies, shredding).”
What You'll Achieve.
creating great days for teams of all sizes and stages; creating a workplace experience our clients can trust and their teams will love; ensures a flawless, inspiring environment where every day is a great day at work; drive the momentum of the workplace; elevate the client’s brand through impeccable service; foster a professional environment where their team can thrive; directly contribute to the client's success
Industry & Context.
proactive problem-solver who anticipates needs
What They're Looking For.
Must Have
4+ years of operations, hospitality, or experience management in a premium environment (e.g., luxury hotel, high-end corporate office, upscale venue), Demonstrated history of vendor management, inventory control, and budget oversight, Exceptional professional demeanor and polished communication skills—you are comfortable interacting with senior executives and delivering concierge-level service, Comfortable with hands-on food service and presentation, including light preparation of items like snack trays, charcuterie boards, and daily grocery handling, Proven ability to plan, organize, and execute large and small-scale events flawlessly, Technologically savvy with proficiency in common workplace tools (e.g., Google Workspace, schedulingooking platforms), Must be a proactive problem-solver who anticipates needs and can work independently without constant supervision
What You'll Do.
Manage all facility operations to ensure a flawless environment.
Oversee key vendors (e.g.
Proactively manage inventory
and stocking of all essential office
ensuring budgets are met.
daily Food & Beverage (F&B) program
including ordering all groceries
managing daily snack/drink offerings
and elevated weekly lunch services.
Plan and execute weekly happy hours and 2-3 large-scale team events (e.g.
holiday parties) each month.
Coordinate monthly employee engagement activations (e.g.
Be the face of hospitality and the first point of contact for all employees and guests.
Provide Admin/Concierge services
including guest registration
new employee onboarding (access
space familiarization)
and managing mail/courier services.
Coordinate 'surprise & delight' moments and team-building activations.
elevate the client’s brand through impeccable service
and foster a professional environment where their team can thrive.
How You'll Work.
Team & Collaboration
Serve as the connective tissue between the physical workplace, the client’s culture, and the people who bring it to life every day.; Work together as one team.
Communication Scope
Exceptional professional demeanor and polished communication skills
Process & Methodology
plan, organize, and execute large and small-scale events flawlessly
Full Job Description
ABOUT THE COMPANY: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience. Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team. To learn more, visit www.industriousoffice.com/careers http://www.industriousoffice.com/careers. ABOUT THE ROLE: Our Managed by Industrious brand delivers our award-winning service and operational excellence to major enterprise clients in their dedicated, large-scale spaces. We create world-class work environments through seamless operations and exceptional hospitality. As the Workplace Experience Manager, you will be much more than an office administrator—you are the dedicated, trusted on-site operations and hospitality leader for a single, major client.This is a highly visible, hands-on role where you’ll own the full employee experience for one of our larger clients. You’ll serve as the connective tissue between the physical workplace, the client’s culture, and the people who bring it to life every day. As one of the first roles of its kind for our brand, this position calls for someo
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