Jll
WorkplaceExperienceEnabler
Neural analysis suggests this role is
optimal for Mid candidates.
“Workplace Experience Enabler at Jll. Skills: process management, cross-functional coordination, vendor/stakeholder management. Report staff concerns, incidents following set escalation channels. Coordinate, manage and oversee vendors”
What You'll Achieve.
performance excellence
Industry & Context.
analytical; leadership; organization and administration skills; Problem Solving; Strategic Thinking; deal with ambiguity; solve complex problems effectively; solve problems using a quantitative approach; employ holistic approaches; looks at long term solutions
Cost saving mind-set that drives value for service
What They're Looking For.
Must Have
3-5 years in a managerial position in facility or property management industry, Fluent in English
Nice to Have
Bachelor’s degree in facilities management, building, business or other related
What You'll Do.
Report staff concerns
incidents following set escalation channels
manage and oversee vendors
Work with all related parties on timely delivery
Raise risks to Site Lead and Workplace Delivery Lead
Conduct data analysis report when necessary
Support critical out-of-hours issues
Participate as a key team member in responses to emergency situations
How You'll Work.
Team & Collaboration
Coordinate, manage and oversee vendors; Work with all related parties; Actively encourage an environment that supports teamwork, co-operation; Ability to interact with a wide range of client staff; Ability to manage conflict; Ability to lead team effectively, train them well; promote open, constructive and collaborative relationships; Works well with diverse teams
Communication Scope
Excellent verbal and written communication skills; presentation skills; hospitality-orientated communications acumen
Process & Methodology
Program Management, Organizational Skills, planning & organizational skills to prioritize work, meet tight deadlines, manage multiple and complex operational matters
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. • Report staff concerns, incidents following set escalation channels with measures and solutions • Coordinate, manage and oversee vendors to perform a wide range of workplace-related services • Work with all related parties on timely delivery of all services • When necessary raise risks to Site Lead and Workplace Delivery Lead for further investigation • Cost saving mind-set that drives value for service as every level • Conduct data analysis report when necessary • Support critical out-of-hours issues & participate as a key team member in responses to emergency situations • Actively encourage an environment that supports teamwork, co-operation, service and performance excellence and personal success CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience • Strong analytical, leadership, organization and administration skills • Excellent verbal and written communication skills as well as presentation skills • Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements • A minimum of 3-5 years in a managerial position in facility or property management industry • An added benefit would be a Bachelor’s degree in facilities management, building, business or other related field; however, this is not a must. • Fluent in English Critical Competencies for Success (with corresponding ‘I am JLL behaviours’) Client Focus & Relationship Management – ‘I Value
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