Company
Technology
WorkplaceExperienceCoordinator
Neural analysis suggests this role is
optimal for Senior candidates.
“Workplace Experience Coordinator. Skills: Workplace experience, Office management, Facilities management, Administrative support. Greet visitors. Assist visitors”
Industry & Context.
What They're Looking For.
Must Have
5+ years workplace services experience, 5+ years office management experience, 5+ years facilities experience, 5+ years high-level administrative support experience, Business-level English, Fluent/Native Japanese
Nice to Have
Hospitality industry background, Guest services industry background, Airline industry background, Bachelor's degree or equivalent, Proficiency with Google Workspace, Proficiency with Slack, Proficiency with Microsoft Office
What You'll Do.
Deliver internal customer service
Identify employee needs
Address employee needs
Support onboarding process
Coordinate internal events
Coordinate office activities
Manage daily office workflows
Manage mail logistics
Manage package logistics
Maintain filing systems
Maintain digital records
Maintain documentation
Monitor office supplies inventory
Manage office supplies inventory
Manage security card inventory
Work with building security
Provide administrative support
Support executive activities
Support board member meetings
Handle office expenditures
Manage office contracts
Manage vendor relationships
Optimize office layout
Optimize office furniture
Optimize office equipment
Collaborate with facility team
Maintain office safety
Maintain office health
Maintain office compliance
Prepare for emergencies
Prepare for disasters
How You'll Work.
Team & Collaboration
Cross-functional teams; Facility onsite team
Communication Scope
Interpersonal skills; Business-level English; Fluent Japanese
Full Job Description
## What you will do Guest Services & Employee SupportAct as the welcoming face of the company, greeting and assisting visitors, clients, and candidates.Deliver exceptional internal customer service, proactively identifying and addressing daily employee needs.Support the onboarding process for new hires, ensuring they feel welcomed and set up for success from day one.Coordinate internal events and seasonal office activities to foster a positive workplace community. Office Operations & AdministrationManage daily office workflows, including phone redirection, calendar scheduling, and mail/package logistics.Maintain organized filing systems, digital records, and general documentation.Monitor and manage office supplies inventory, ensuring all stations are fully stocked and organized.Manage security card inventory, and work with building security companies as needed. Provide high-level administrative support for executive activities, including quarterly board member meetings. Facility & Vendor ManagementHandle office expenditures and manage critical office contracts (rent, utilities, and corporate services).Manage vendor relationships (cleaning, catering, maintenance, etc.) to ensure high service standards.Manage and optimize office layout, furniture, and equipment to support company growth.Collaborate closely with the Honda facility onsite team for seamless building operations.Maintain office safety, health, and compliance programs, including emergency preparedness and disaster readiness. ## What we are looking for Experience: 5+ years of experience in workplace services, office management, facilities, or high-level administrative support within a fast-paced environment. Mindset: A genuine passion for hospitality, operational excellence, and creating a smooth, welcoming workplace environment. Skills: Strong organizational and time-management skills, with a proven ability to prioritize tasks and meet deadlines independently. Communication: Exceptional interpersonal skills
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