Company

Technology

WorkplaceExperienceCoordinator

$7500–10500k ~AI est. Tokyo, Japan FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Workplace Experience Coordinator. Skills: Workplace experience, Office management, Facilities management, Administrative support. Greet visitors. Assist visitors”

Industry & Context.

Technology

What They're Looking For.

Must Have

5+ years workplace services experience, 5+ years office management experience, 5+ years facilities experience, 5+ years high-level administrative support experience, Business-level English, Fluent/Native Japanese

Nice to Have

Hospitality industry background, Guest services industry background, Airline industry background, Bachelor's degree or equivalent, Proficiency with Google Workspace, Proficiency with Slack, Proficiency with Microsoft Office

What You'll Do.

Deliver internal customer service

Identify employee needs

Address employee needs

Support onboarding process

Coordinate internal events

Coordinate office activities

Manage daily office workflows

Manage mail logistics

Manage package logistics

Maintain filing systems

Maintain digital records

Maintain documentation

Monitor office supplies inventory

Manage office supplies inventory

Manage security card inventory

Work with building security

Provide administrative support

Support executive activities

Support board member meetings

Handle office expenditures

Manage office contracts

Manage vendor relationships

Optimize office layout

Optimize office furniture

Optimize office equipment

Collaborate with facility team

Maintain office safety

Maintain office health

Maintain office compliance

Prepare for emergencies

Prepare for disasters

How You'll Work.

Team & Collaboration

Cross-functional teams; Facility onsite team

Communication Scope

Interpersonal skills; Business-level English; Fluent Japanese

Full Job Description

## What you will do Guest Services & Employee SupportAct as the welcoming face of the company, greeting and assisting visitors, clients, and candidates.Deliver exceptional internal customer service, proactively identifying and addressing daily employee needs.Support the onboarding process for new hires, ensuring they feel welcomed and set up for success from day one.Coordinate internal events and seasonal office activities to foster a positive workplace community. Office Operations & AdministrationManage daily office workflows, including phone redirection, calendar scheduling, and mail/package logistics.Maintain organized filing systems, digital records, and general documentation.Monitor and manage office supplies inventory, ensuring all stations are fully stocked and organized.Manage security card inventory, and work with building security companies as needed. Provide high-level administrative support for executive activities, including quarterly board member meetings. Facility & Vendor ManagementHandle office expenditures and manage critical office contracts (rent, utilities, and corporate services).Manage vendor relationships (cleaning, catering, maintenance, etc.) to ensure high service standards.Manage and optimize office layout, furniture, and equipment to support company growth.Collaborate closely with the Honda facility onsite team for seamless building operations.Maintain office safety, health, and compliance programs, including emergency preparedness and disaster readiness. ## What we are looking for Experience: 5+ years of experience in workplace services, office management, facilities, or high-level administrative support within a fast-paced environment. Mindset: A genuine passion for hospitality, operational excellence, and creating a smooth, welcoming workplace environment. Skills: Strong organizational and time-management skills, with a proven ability to prioritize tasks and meet deadlines independently. Communication: Exceptional interpersonal skills

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