Utility Warehouse
Facilities Services
WorkplaceExperienceCoordinator
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Workplace Experience Coordinator at Utility Warehouse. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Office Manager, Service Coordinator, serviced office environments, Retail Eye, Maintenance literacy, Facilities, H&S standards, vendor management, Digital Service, ticketing platform, logistical muscle, proactive problem solver, "never-run-out" attitude, "Just-in-Time" mindset, people perso”
Industry & Context.
proactive problem solver; troubleshoot basic office tech (AV/VC) and minor facilities issues
What They're Looking For.
Must Have
Proven experience in Office Manager or Service Coordinator roles, ideally within serviced office environments., A "Retail Eye" with an uncompromising attention to detail regarding cleanliness, lighting, and layout., Tech awareness, specifically with workplace management software (ticketing systems, desk booking apps)., Maintenance literacy to troubleshoot basic office tech (AV/VC) and minor facilities issues., Safety qualifications as a First Aider and Fire Warden (or a willingness to be trained immediately).
Nice to Have
A "Hospitality Mindset" – experience in high-end retail, aviation, or premium hospitality is a big plus.
What You'll Do.
Master the "Arrival Experience"
providing a "Gold Standard" orientation for new joiners and acting as a "concierge" for visitors and investors.
Curate Visual Excellence
maintaining a "Show Home" aesthetic across workstations and premium coffee stations.
Drive Facilities & Compliance
leading H&S standards and acting as the "boots on the ground" for vendor management.
Optimise Digital Service: Use our ticketing platform to triage queries with a "one-touch" resolution mindset
while building a robust digital knowledge base for self-service navigation.
Champion Culture: Provide the logistical muscle for high-impact events and Town Halls
proactively gathering feedback to constantly evolve the Hub experience.
How You'll Work.
Team & Collaboration
This team interacts with every single person across the business, so you’ll enjoy a lot of diversity in your working day.; working closely with our Facilities Manager and the Executive Leadership Team
Full Job Description
12 Month FTC Hours: Full time, 37.5 hours per week, Monday to Friday, 9:00am - 5:30pm Location: 3 days in Farringdon, 1 day in Colindale, 1 day remote Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings! We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you. Got your attention? Read on... We put people first. It’s all about you.. For this role, we’re looking for a proactive problem solver with a "never-run-out" attitude and a "Just-in-Time" mindset for inventory. You should have previously worked in Office Manager/Service Coordinator type roles, and have experience of serviced office environments. You should be someone who believes that, once a problem is fixed, it should stay fixed through better processes. As a people person, you’ll be the face of our Farringdon Hub, ensuring the environment is an asset that actively "earns the commute" for every colleague. Minimum requirements * Proven experience in Office Manager or Service Coordinator roles, ideally within serviced office environments. * A "Retail Eye" with an uncompromising attention to detail regarding cleanliness, lighting, and layout. * Tech awareness, specifically with workplace management software (ticketing systems, desk booking apps). * Maintenance literacy to troubleshoot basic office tech (AV/VC) and minor facilities issues. * Safety qualifications as a First Aider and Fire Warden (or a willingness to be trained immediately). * A Hospitality Mindset – experience in high-end retail, aviation, or premium hospitality is a big plus. We work together. Your team and the people you will work with... You’ll be the heartbeat of the Farringdon Hub, joining our Workplace and Property Division. This team interacts with every single person across the business, so you’ll enjoy a lot of diversity in you
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