JLL

fintech

WorkplaceExperienceCoordinator

A$75–95k ~AI est. Sydney, New South Wales, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Workplace Experience Coordinator at JLL. Skills: Workplace experience, Guest services, Vendor management. Ensure employees are cared for. Utilise technology for room booking”

Industry & Context.

fintech

What They're Looking For.

Must Have

Previous experience in corporate reception, Previous experience in guest services, Previous experience in facilities management, Proficiency with booking systems, Basic IT troubleshooting, Event coordination experience, Vendor management experience, Change management background, Process improvement background

Nice to Have

Experience in this field, Comfortable working independently

What You'll Do.

Ensure employees are cared for

Utilise technology for room booking

Utilise technology for amenity reservation

Utilise technology for guest needs

Ensure workplace is presentable

Ensure workplace is inviting

Provide soft first line support for IT/AV

Support planned events

Support pop-up events

Inspect meeting room set-up

Keep meeting areas clean

Keep meeting areas tidy

Report building related issues

Manage building related issues

Be point of contact for vendors

Support onboarding of new employees

Support offboarding of new employees

Support onboarding of contractors

Support offboarding of contractors

Assist with creating monthly Newsletter

Assist with creating Weekly updates

How You'll Work.

Team & Collaboration

Wider global team; Building management team

Communication Scope

Written communication; Verbal communication

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **About the role: ** As the Workplace Experience Coordinator for our new global fintech client, the primary goal is to positively impact the care and comfort of their people and guests. This role involves engaging with employees and building strong working relationships. You will be understanding their wants and needs to ensure they feel valued, looked after and are able to work in an inclusive and productive environment. This role will be best suited to an individual that not only has strong experiences in this field but one that is comfortable working independently. You will, however, be part of a wider global team that you can draw experience from but you will need to be a self starter, be able to think on your feet and demonstrate your experience through actions in a small but diverse workplace. This is an exciting time for our client and you will bring your expertise to bear. You will use your skills in change management (and acquire new ones) to enable the successful opening and running of this space and helping employees adopt new Ways of Working. **Key Responsibilities:** * Ensure employees are taken care of in a fun, friendly and professional manner at all times * Utilise technology to assist in room booking, reserving amenities and guests needs * Ensure the workplace is presentable and always inviting * Providing soft first line of support for IT/AV etc. * Support planned and pop-up events across the

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