JLL
fintech
WorkplaceExperienceCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Workplace Experience Coordinator at JLL. Skills: Workplace experience, Guest services, Vendor management. Ensure employees are cared for. Utilise technology for room booking”
Industry & Context.
What They're Looking For.
Must Have
Previous experience in corporate reception, Previous experience in guest services, Previous experience in facilities management, Proficiency with booking systems, Basic IT troubleshooting, Event coordination experience, Vendor management experience, Change management background, Process improvement background
Nice to Have
Experience in this field, Comfortable working independently
What You'll Do.
Ensure employees are cared for
Utilise technology for room booking
Utilise technology for amenity reservation
Utilise technology for guest needs
Ensure workplace is presentable
Ensure workplace is inviting
Provide soft first line support for IT/AV
Support planned events
Support pop-up events
Inspect meeting room set-up
Keep meeting areas clean
Keep meeting areas tidy
Report building related issues
Manage building related issues
Be point of contact for vendors
Support onboarding of new employees
Support offboarding of new employees
Support onboarding of contractors
Support offboarding of contractors
Assist with creating monthly Newsletter
Assist with creating Weekly updates
How You'll Work.
Team & Collaboration
Wider global team; Building management team
Communication Scope
Written communication; Verbal communication
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **About the role: ** As the Workplace Experience Coordinator for our new global fintech client, the primary goal is to positively impact the care and comfort of their people and guests. This role involves engaging with employees and building strong working relationships. You will be understanding their wants and needs to ensure they feel valued, looked after and are able to work in an inclusive and productive environment. This role will be best suited to an individual that not only has strong experiences in this field but one that is comfortable working independently. You will, however, be part of a wider global team that you can draw experience from but you will need to be a self starter, be able to think on your feet and demonstrate your experience through actions in a small but diverse workplace. This is an exciting time for our client and you will bring your expertise to bear. You will use your skills in change management (and acquire new ones) to enable the successful opening and running of this space and helping employees adopt new Ways of Working. **Key Responsibilities:** * Ensure employees are taken care of in a fun, friendly and professional manner at all times * Utilise technology to assist in room booking, reserving amenities and guests needs * Ensure the workplace is presentable and always inviting * Providing soft first line of support for IT/AV etc. * Support planned and pop-up events across the
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