Jll

WorkplaceExperienceCoordinator

$48–65k ~AI est. San Juan, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Workplace Experience Coordinator at Jll. Skills: Facilities management, Financial oversight, Client relations. Support financial oversight. Process supplier services and invoices”

Industry & Context.

Problems you'll solve

Troubleshoot AV equipment issues

Eligibility Requirements

On-site presence in San Juan, Flexibility for emergency response, Cross-time zone coordination, Authorized to work in US without sponsorship

What They're Looking For.

Must Have

Associate's degree in facilities management, business, or related field, or equivalent experience, 2-3 years facility/property management or third-party service provider experience, Financial awareness for budget management, variance analysis, and procurement processes, MS Excel skills for financial reporting and analysis, SharePoint administration and CMMS experience, Intermediate to Advanced AV troubleshooting capabilities for enterprise conference room systems, Bilingual capabilities (Spanish English) required

Nice to Have

Corrigo CMMS experience preferred

What You'll Do.

Support financial oversight

Process supplier services and invoices

Implement financial controls for procurement

Assist with monthly/quarterly variance reports

Contribute to annual budget planning

Ensure compliance with client-specific billing requirements

Coordinate maintenance activities

Provide support to vendors

Manage work orders through CMMS

Conduct facility inspections

Oversee preventative maintenance schedules

Troubleshoot AV equipment issues

Act as primary client interface

Cultivate client relationships

Provide AV support for conference rooms

Troubleshoot projectors

Troubleshoot video conferencing

Troubleshoot presentation technology

Coordinate communications through MS Teams/Outlook

Maintain CMMS system integrity

Implement and maintain emergency response protocols

Manage subcontracted suppliers

Ensure compliance with agreement terms

Serve as primary liaison with Property Management

How You'll Work.

Team & Collaboration

Cross-time zone communications; Coordinate with continental US management

Communication Scope

Client interface

Process & Methodology

Work order management

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Position Summary** JLL seeks a dedicated Facilities Coordinator in San Juan. This role requires bilingual capabilities and strong customer service and financial acumen. **Essential Duties and Responsibilities** **Financial Support & Operations ** • Support financial oversight including budget analysis, variance reporting, and cost optimization initiatives • Process supplier services and invoices within established guidelines, and implement financial controls for procurement • Assist with monthly/quarterly variance reports using strong MS Excel capabilities and contribute to annual budget planning • Ensure compliance with client-specific billing requirements and audit standards **Facilities Operations & Client Service ** • Coordinate maintenance activities and provide support to vendors while managing work orders through CMMS (Corrigo) • Conduct facility inspections, oversee preventative maintenance schedules, and troubleshoot AV equipment issues • Act as primary client interface, cultivate strong relationships **Technology & System Management ** • Provide AV support for conference rooms including troubleshooting projectors, video conferencing, and presentation technology • Coordinate communications through MS Teams/Outlook and maintain CMMS system integrity **Emergency Response & Vendor Management ** • Implement and maintain emergency response protocols including weather-related procedures for Caribbean oper

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