Jll
WorkplaceExperienceAmbassador
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Workplace Experience Ambassador at Jll. Skills: Client experience, Service delivery, Hospitality. Serve as point of contact. Execute Experience / Ambassador services”
What You'll Achieve.
Positively impacting care and comfort; Ensure alignment with goals; Enhance experience
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 1-3 years relevant experience
Nice to Have
Hospitality experience preferred, Facility management experience preferred, Property management experience preferred, Commercial real estate knowledge preferred
What You'll Do.
Serve as point of contact
Execute Experience / Ambassador services
Conduct routine walkthroughs
Provide assessments of services
Assist with after hours events
Support data collection
Achieve and exceed goals
and operationalize events
Provide backup support to receptionists
Work collaboratively within account team
Assist with third party vendor relationships
Manage early arrivals
Identify potential risks
Engage in continuous improvement
Assist with Client events
Serve as training center event concierge
Manage conference room bookings
Resolve scheduling conflicts
Provide administrative excellence
Provide operational excellence
Perform additional job duties
How You'll Work.
Team & Collaboration
Account team; Service providers; Clients
Communication Scope
Verbal communication; Written communication
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Workplace Ambassador** **About JLL** JLL is a Fortune 500 professional services and investment management firm specializing in real estate. With 300 offices across 80 countries and 93,000+ team members, we deliver sustainable real estate solutions using advanced technology. We're committed to fostering a diverse, inclusive environment where everyone can thrive and achieve their full potential. Join us to work on high-impact projects with leading global businesses, innovate in real estate, and build meaningful professional connections. **What This Job Involves** The Workplace Experience Ambassador delivers exceptional daily client experiences through proactive communication, enhanced engagement, and personalized service. You'll strengthen partnerships between JLL, service providers, and clients while developing your professional skills. This client-facing role combines your passion for service, strong interpersonal abilities, and enthusiasm for creating hospitality-focused workplace environments. **KEY RESPONSIBILITIES:** **Developing and Maintaining Goals** * Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to training centers and meeting services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests * Execute Experience / Ambassador services in a manner consistent with the
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