Jll

WorkplaceExperienceAmbassador

Berlin, Germany FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Workplace Experience Ambassador at Jll. Skills: Visitor experience, Front of house services, Meeting and event services. Take ownership of visitor experience. Delivery of front of house services”

What You'll Achieve.

ensure all interactions leave the customer with a positive, memorable experience

What They're Looking For.

Must Have

Fluency in English and local language, PC literacy and proven ability to manage daily activities using various systems, Very high attention to detail, Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal, Ability to maintain professionalism at all times and be an ambassador of the team, Be an excellent team player with the want to go above and beyond for each other

Nice to Have

Previous catering or hospitality experience is desirable, Previous experience of working within a high profile corporate environment, Facilities Management exposure would be beneficial

What You'll Do.

Take ownership of visitor experience

Delivery of front of house services

direct and relay queries

assist and direct visitors

Monitor meeting room environments

Create and maintain room booking systems

Coordinate updating room booking displays

Support onsite space audits

How You'll Work.

Team & Collaboration

Daily liaison with one-team partners such as security and janitorial teams; Work flexibly in different settings as part of a the team; Support and cover other facilities team services

Communication Scope

written; verbal

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **We are looking for a Workplace Experience Ambassador for our Integrated Facility Management business line on our Amazon account dedicated team.** **Abo****ut JLL** We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! **Role Purpose** The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Workplace Experi

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