WorkplaceExperienceAmbassador

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Workplace Experience Coordinator** The Workplace Experience Coordinator is a client-facing professional who delivers exceptional workplace experiences through enhanced engagement, proactive communication, and high-touch service. This role combines essential facilities and administrative support with hospitality-focused relationship building to maintain efficient operations and create lasting partnerships with clients. At JLL, we are "experts who create value through lasting partnerships," and this position embodies that commitment by setting the standard for superior experiences. **** **What This Job Involves** The Workplace Experience Coordinator provides comprehensive support to the Facilities Manager while serving as the primary point of contact for client employee inquiries, issues, and feedback. This role blends operational excellence with exceptional service delivery, requiring someone with a passion for hospitality, brilliant people skills, and enthusiasm for creating welcoming workplace environments. **** **Core Responsibilities** **Client Engagement and Relationship Management** * Serve as the initial point of contact for all client employee inquiries, issues, troubleshooting, and feedback related to workplace services, with the primary goal of positively impacting the care and comfort of employees and guests * Build meaningful, lasting relationships with client employees and guests through visible