Jll
WorkplaceCoordinator/FE(SoftServices)
Neural analysis suggests this role is
optimal for Mid candidates.
“Workplace Coordinator/FE (Soft Services) at Jll. Skills: Facilities Management, Soft Services, Vendor Management, Client Service. Site operations management. Monitor Housekeeping activities”
Industry & Context.
Identify issues at workplace and initiate immediate rectification actions; Take on difficult issues and seek out opportunities to improve operations
What They're Looking For.
Must Have
3-5 years’ experience in Facilities/Event Management industry into IT / Banking / Corporate set up, degree in business or hotel and building management, at least three to five years’ experience in facilities management, good working knowledge in occupational safety, aptitude in client-centric operations, proven track record in managing a team, capable of effectively rolling out improvement plans, superior communications and reporting skills
Nice to Have
Team handling experience, good working knowledge on soft services, Computer Knowledge, good communication skills
What You'll Do.
Site operations management
Monitor Housekeeping activities
Arrange consumables and supplies
Interface with pest control
Monitor mail room activities
Ensure vendor compliance audit documents
Interact with housekeeping vendor
Facility rounds and raise tickets
Follow up and close tickets
Inspect services for performance
Support administrative functions
Oversee day-to-day administration
Generate inventory tracker reports
Brief housekeeping/mailroom staff
Oversee pantry equipment operations
Oversee reprographic equipment operations
Communicate incidents and issues
Take workplace rounds
Initiate rectification actions
Monitor cafeteria kitchen cleanliness
Monitor vending machines
Maintain soft services stores
Indent monthly requirements
Involve in Vendor staff Training
Manage concierge requests
Maintain sports equipment stock
Maintain kitchen equipment stock
Maintain artifacts asset register
Monitor vendor grooming
Evaluate vendor performance
Ensure vendor background checks
How You'll Work.
Team & Collaboration
Work with facilities manager; Work with assistant facilities manager; Communicate to the Assistant Workplace Manager; Involve in Vendor staff Training & Development
Communication Scope
good communication skills; superior communications and reporting skills
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Title: Workplace Coordinator/FE (Soft Services) Business unit: Integrated Facilities Management Reporting to: Assistant Manager (Soft Services) Key stakeholders: Nil Direct reports:Nil **Duties & responsibilities** * Site operations management. * Monitoring of Housekeeping related activities. * Arrangement of all consumables and supplies for Client / VIP visits. * Interfacing with the pest control for carrying out the pest control activities at the facility. * Monitoring the mail room activities. * Preparing the Daily/Weekly and Monthly reports. * Ensuring all compliance audit documents are submitted by vendor in compliance audit site. * Interacting with the housekeeping vendor. * Taking facility rounds and find out snags and raising Corrigo tickets for the same. * Follow up and close the corrigo tickets logged as per SLA. * Effectively manage ground team to ensure an on time deliverable system. * Routine inspection of all services to ensure performance measures are being maintained. * Support the Assistant Workplace Manager in all administrative functions, security issues and Workplace services and any other administrative functions deemed by Client. * Ownership of the day-to-day administration, including reports generation of the inventory tracker. * Briefing all the housekeeping/mailroom staff during shift deployment and communicate the priorities of the day and address complaints. * Oversee the pantry equi
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