WorkplaceConcierge

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What this opportunity involves:** As a Workplace Concierge at JLL, you'll be at the heart of creating exceptional workplace experiences for employees, clients, and visitors across Telstra facilities. This is where your passion for service meets your brilliant people skills in a role that truly matters. You'll be the welcoming face that sets the tone for every interaction, ensuring seamless access, anticipating needs, and fostering a hospitality-focused environment that reflects our commitment to excellence. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this role gives you the opportunity to do exactly that every single day. You'll combine your customer service expertise with your enthusiasm for creating memorable experiences, all while working within a culture that values collaboration, innovation, and the kind of proactive thinking that turns everyday moments into exceptional ones. This is more than a front desk role; it's about being a central point of connection, a problem-solver, and a champion of the vibrant, engaging workplace culture we're building together. **An overview of the role:** * Enthusiastically welcome guests, anticipate their needs, and assist with arrivals, departures, and office orientations to create a memorable first impression * Verify and issue access cards to visitors and clients while ensuring strict compliance with s