Jll
WorkplaceAssistanttechnicalservicemanager
Neural analysis suggests this role is
optimal for Mid candidates.
“Workplace Assistant technical service manager at Jll. Skills: Facility Management, Technical / Soft Services operations, Team handling, process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Support the FM with dotted line to Chief Engineer in managing the Mechanical, Electrical, Plumbing installations, Life Safety system, BMS within the. Responsible for preparation of critical spares list for all installa”
What You'll Achieve.
reduce the risk of sudden failures of critical; deliver quality work practices in line with the manufacturer; ensure 100% uptime; Ensure compliance to all GRE OE standards and signoff.; Ensure strict adherence by the technicians on their deliverables; Ensure all work orders/inspections is closed/carried out regularly
Industry & Context.
Open working in shifts
What They're Looking For.
Must Have
Minimum 5 years of relevant work experience, BE / Diploma / B. Tech in Electrical / Mechanical Engineering, Experienced in Facility Management, Open working in shifts, Team handling experience
Nice to Have
Experience in managing Banking / BPO client would be an added advantage
What You'll Do.
Support the FM with dotted line to Chief Engineer in managing the Mechanical
Plumbing installations
Responsible for preparation of critical spares list for all installations as per manufacturer’s recommendations and plan and maintain the required inventory at sites at all-time where the maintenance is carried out with in-house
Implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical
Assist the AEM to review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer
Maintain the logbooks
checklists and PPM schedules for all M & E
Arrange for ad-hoc M&E set ups as per the client requirement from time to
Ensure the contractors follow the house rules at all times and the projects are handled with minimum inconvenience to the
Responsible to handle the shifts independently on all Engineering related
Responsible for daily reporting on M & E to the
Generate Service maintenance reports on office
Responsible for Purchasing and maintaining of spares and consumables
ensure minimum stock required maintained at all times.
Generate Downtime and breakdown incident reports.
Complete track of inspection
work orders and updation and closure in 360 tool with proper evidences or supporting documents.
Request for raising ITSM based on PM work orders scheduled and notify respective vendor in advance
Liaison with landlord for utility
status of lift health to ensure 100% uptime
Strictly adhere to the usage of PPEs and LOTO at all time by in-house as well as vendor
Issuance of necessary work permits for vendors
Maintaining of various registers - Green card
Fire isolation / desolation
Rounds to be taken daily of critical areas and ensure that observations are recorded in Inspection tab
Ensure compliance to all GRE OE standards and signoff.
Ensure up keep of office maintained
liaise with soft service team
Ensure strict adherence by the technicians on their deliverables
Project coordination – with vendors /soft services/others
Aware of the maintenance cost/maintain a tracker
Vendor management end to end
Maintain cordial relationship with team and employees
Well aware of escalation process
Incident report – detailed report with RCA
Understanding of the AMC contracts /SLA
Ensure all work orders/inspections is closed/carried out regularly
Ensure the hand over and take over work activities during shift change over between techniciansMS and amongst AFM’s
MIS and report generation as and when required
Ensure customer complaints are attended during shift time including soft services
Responsible to ensure housekeeping is well maintained during shift time in coordination with soft service team
How You'll Work.
Team & Collaboration
Support the FM with dotted line to Chief Engineer; Assist the AEM to review the maintenance/service practices of M&E Contractors; Ensure the contractors follow the house rules; Project coordination – with vendors /soft services/others; Maintain cordial relationship with team and employees; Ensure the hand over and take over work activities during shift change over between techniciansMS and amongst AFM’s; Ensure customer complaints are attended during shift time including soft services; Responsible to ensure housekeeping is well maintained during shift time in coordination with soft service team
Communication Scope
Excellent interpersonal and communication skills
Process & Methodology
Project coordination
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Title : Workplace Assistant technical service manager Business unit : Integrated Facilities Management Reporting to :Facility Manager Key stakeholders IFM Business Line Heads, Account Director, Client – Real Estate Director and Senior Manager Direct reports Team consisting of 1\. Technicians 2\. BMS Operator 3\. Facility Executive / Shift Supervisor Duties & responsibilities * Support the FM with dotted line to Chief Engineer in managing the Mechanical, Electrical, Plumbing installations, Life Safety system, BMS within the facility; * Responsible for preparation of critical spares list for all installations as per manufacturer’s recommendations and plan and maintain the required inventory at sites at all-time where the maintenance is carried out with in-house teams; * Implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment; * Assist the AEM to review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations; * Maintain the logbooks, checklists and PPM schedules for all M & E installations; * Manage Downtime/ Breakdowns; * Arrange for ad-hoc M&E set ups as per the client requirement from time to time; * Ensure the contractors follow the house rules at all times and the projects are handled with minimum inconvenience to the Client; * Responsible to handle the shifts independe
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