Audible GmbH
Customer Service, Administrative Support, subsidiaries
WorkingStudentCustomerCare
“Working Student - Customer Care at Audible GmbH. Skills: Customer care, Customer support. Respond to customer support letters. Respond to general inquiries”
Industry & Context.
What They're Looking For.
Must Have
Full time enrollment in German program, At least 1 year of studies left, Expected graduation no earlier than 2028, Business fluency in English, Business fluency in German
Nice to Have
Attention to detail, Organizational skills, Ability to work independently, Exposure to Customer Support, Exposure to Client Service Representative, Exposure to Back Office Coordination, Experience using Microsoft Office, Excel proficiency
What You'll Do.
Respond to customer support letters
Respond to general inquiries
Organize customer paperwork
Organize customer correspondence
Collaborate with internal stakeholders
Resolve customer issues
Assist in implementing processes
Assist in improving processes
Support Vendor Managers tasks
Support data analysis
How You'll Work.
Team & Collaboration
Frontline Operations Team; Back Office Team; Vendor Partners
Applying for this Working Student - Customer Care role?
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