Company
Financial Services
WorkforceManagementForecastingandAnalyticsVP
Neural analysis suggests this role is
optimal for Executive candidates.
“Workforce Management Forecasting and Analytics VP. Skills: Workforce management, Forecasting, Analytics. Optimize staffing levels. Optimize forecasts”
What You'll Achieve.
Enhance customer experience; Meet business needs; Meet desired customer outcomes; Achieve business goals
Industry & Context.
Data analysis; Analytical thought; Interpretative thinking; Problem definition; Solution development; Research analysis
What They're Looking For.
Must Have
Ability to analyze complex data, Deliver actionable insights, Manage stakeholders, Communicate effectively across business functions, Leadership experience in developing teams, Coaching analytical teams, Managing analytical teams
Nice to Have
Knowledge of Workforce Management forecasting, Knowledge of Workforce Management analytics, Experience leading analytics teams, Familiarity with consumer banking operations, Familiarity with contact center data platforms
What You'll Do.
Optimize staffing levels
Optimize workforce allocation
Analyze business volume
Support workforce allocation process
Collaborate with teams across the bank
Align workforce management processes
Integrate workforce management processes
Align workforce management governance
Integrate workforce management governance
Develop workforce management strategies
Implement workforce management strategies
Develop workforce management processes
Implement workforce management processes
Develop workforce management controls
Implement workforce management controls
Maintain efficient banking operations
Identify areas for improvement
Provide recommendations for change
Provide feedback to colleagues
Provide coaching for colleagues
Identify industry trends
Identify industry developments
Implement best practice
Participate in projects
Participate in initiatives
Improve workforce management efficiency
Improve workforce management effectiveness
Develop staffing schedules
Manage staffing schedules
Optimize staffing levels
Manage operational readiness plans
Support business with meeting customer outcomes
Make recommendations for change
Deliver continuous improvements
Escalate breaches of policies
Escalate breaches of procedures
Define jobs and responsibilities
Plan department's future needs
Plan department's operations
Counsel employees on performance
Contribute to employee pay decisions
Contribute to employee pay changes
Influence operations of a department
Align with strategic priorities
Align with tactical priorities
Balance short term goals
Balance long term goals
Ensure budgets meet corporate requirements
Ensure schedules meet corporate requirements
Create an environment for colleagues to thrive
Deliver to an excellent standard
Guide technical direction
Lead collaborative assignments
Lead multi-year assignments
Identify need for other specialisation
Train less experienced specialists
Guide less experienced specialists
Coach less experienced specialists
Provide information affecting long term profits
Provide information affecting organisational risks
Provide information affecting strategic decisions
Advise key stakeholders
Advise functional leadership teams
Advise senior management
Mitigate risks through assessment
Support control agenda
Support governance agenda
Demonstrate leadership for managing risk
Demonstrate accountability for managing risk
Demonstrate leadership for strengthening controls
Demonstrate accountability for strengthening controls
Demonstrate understanding of organisation functions
Contribute to achieving business goals
Collaborate with other areas of work
Keep up to speed with business activity
Keep up to speed with business strategies
Create solutions based on analytical thought
Compare complex alternatives
Select complex alternatives
Develop innovative solutions
Adopt outcomes of extensive research
Include outcomes of extensive research
Seek out trusting relationships
Build trusting relationships
Maintain trusting relationships
Build partnerships with stakeholders
Maintain partnerships with stakeholders
Accomplish key business objectives
Strengthen analytics capabilities
Enhance forecasting approaches
Support strategic decision-making
How You'll Work.
Team & Collaboration
Collaboration across the bank; Cross-functional partnerships; Functional leadership teams; Senior management; Other areas of work
Communication Scope
Communicate effectively; Executive presentations; Functional areas; Cross functional areas
Process & Methodology
Project management, Initiatives
Full Job Description
# **Job Description** **Purpose of the role** To optimise staffing levels, forecasts, scheduling and workforce allocation through data analysis to enhance the customer experience within the bank's operations. **Accountabilities** * Management of staff optimisation levels, forecasting and scheduling resources by analysing data, business volume and trends to support the workforce allocation process. * Collaboration with teams across the bank to align and integrate workforce management processes and governance. * Development and implementation of workforce management strategies, processes and controls to mitigate risks and maintain efficient banking operations. * Identification of areas for improvement and providing recommendations for change in workforce management processes and provide feedback and coaching for colleagues on these highlighted areas. * Identification of industry trends and developments to implement best practice in workforce management Services. . * Participation in projects and initiatives to improve workforce management efficiency and effectiveness. * Development and management of staffing schedules to optimise staffing levels to meet business needs. * Management of the operational readiness plans, supporting the business with meeting desired customer outcomes. **Vice President Expectations** * To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.. * If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budg
Applying for this Workforce Management Forecasting and Analytics VP role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about this company?
Real rants from real employees. Read before you apply.